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Address

109 E 31st Street
Independence, MO 64055

Phone

816-533-7851

816-533-7851

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

816-533-7851

816-533-7851

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 41 /mo $ 48
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 71/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 71 /mo $ 83
    Online only price
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x16'
    Online only price
    $ 91/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x16'
    • Outside unit
    • Drive-up access
    $ 91 /mo $ 107
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 94 /mo $ 111
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x24'
    Online only price
    $ 103/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x24'
    • Outside unit
    • Drive-up access
    $ 103 /mo $ 121
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 149/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 149 /mo $ 175
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 471)

October 3, 2024
Google Public Storage Shirley coty
I am not real happy, I was offered the first month for 1, 2 weeks later they tell me If I don't' make a payment i will be getting fees assessed, I called and the manager told me it was prorated, no a month for 1 is a month for 1 dollar, I will be moving my things out of there before the next month is due, all's she kept telling me was call customer service to explain it no madam, you're the manager you checked me in you should know and fix the issue. That is false advertising. I did not get my month free. Don't rent here this is shady practice.
October 2, 2024
Google Public Storage angelica sanders
Christy the property manager was amazing, very helpful an understanding .Willing to go outta her way to make sure my needs was met an taken care of . Christy is very outgoing always kept a smile on her on her face an a ready an is great at her job ..your amazing Ms.Christy an I appreciate you helping me today ..It’s been a pleasure
September 27, 2024
Google Public Storage Airel Cole
September 26, 2024
Google Public Storage Leslie Luttrell
Jennifer went out of her way to help me. I give her 10 stars if you had that many
September 20, 2024
Google Public Storage rbstout51
September 14, 2024
Google Public Storage Conner Deen
Christi- Jennifer was amazing - and very helpful and kind.
September 9, 2024
Google Public Storage Sean
Christi is helpful and kind and keeps the place clean she is a great property manager
September 9, 2024
Google Public Storage Ginger W
I got a unit at 31st st and Holland in Independence, mo. Christy was very very helpful. I appreciate the kind and courteous customer service. Thank you Cristy
September 4, 2024
Google Public Storage Michael lindsey
Christy behind the counter is fantastic, unfortunately she works for a lousy company
August 14, 2024
Google Public Storage Justin Littau
Christi is always awesome to talk to and has been very helpful since day one!
August 14, 2024
Google Public Storage Aaron Lewis
I have nothing but positive experiences with my storage unit at public storage. In reality it's just a extra room to keep your valuables that you are not ready to part with or think you will use later. However this does not hold true at this particular location for one reason, Christi. This woman is amazing in every sense of the word. Knowledgeable, personable, professional, helpful. She is willing to go the extra mile to insure your experience with Public Storage is always positive. She give me confidence in the company. Without her those storage units are just a place to throw your junk, with her it's a place I'm proud to keep my valuables safe and protected. Whatever she is being paid it is not nearly equal to her value she provides to Public Storage. I tried to hire her away to work for me but she is just to loyal of a person. Double her salary she's worth it.
July 17, 2024
Google Public Storage Kerry Laffoon
It was easy and Christie is great at what she does and is very accommodating.
July 13, 2024
Google Public Storage Carlos Guerra
Christi is very kind and always helping people and i would recommend her and public storage to everybody
July 9, 2024
Google Public Storage Michelle L Kerby Holmes
The property is always clean haven't had any problems and Kristy the manager is very helpful and caring. Thanks
July 4, 2024
Google Public Storage Danny Thomas II
Chisti was wonderful. Very very helpful
June 30, 2024
Google Public Storage Tammy Lighthill
June 25, 2024
Google Public Storage Brandon Lahr
Highly recommend this location. First time I've rented from them and I've rented a unit for almost 2 years with no issues. Christi has been amazing. Always keeps me updated and helps in anyway possible. Very professional and caring.
June 4, 2024
Google Public Storage Ryan Shepherd
Christi was very knowledgeable and helpful...this was my first time renting a storage unit..this place is super clean and feels safe...highly recommend this place Christ will get you right nice and easy.thank you so much and I will definitely continue to bring my business here!!
June 2, 2024
Google Public Storage TRAV13SO420
Christi was very friendly and helpful. Always a good conversation, and has cleaned the place up a lot
May 14, 2024
Google Public Storage Preston Rodrigiez
Christi was great and very nice, she walked me through everything as a first time storage renter
May 13, 2024
Google Public Storage E J
This was great AT FIRST. But as I was reminded by a very rude customer service agent, you’re on a month to month lease and your rates are subject to increases! And they do! MY RATES HAVE DOUBLED IN ONE YEARS TIME!!!! Do NOT use this company! They’re thieves
May 11, 2024
Google Public Storage Laurie Cawthon Keating
Same Ole Bull Crap just a different day with these people, Unit's always getting broken into! Always over charging! Always raising the rent without notice! Always Saying your LATE when you're NOT! Trying to charge you for June's Rent when it's only March! Got everything out of Unit before 7th of March 2024, but they're still trying to say I owe $589.20 for March and June, and today's date is May 11th LOL CRAZY
May 6, 2024
Google Public Storage Donald Erkfritz
The manager Christi was very polite and helpful, help me take care of everything I needed to. Was very polite and this is like the perfect experience.
May 6, 2024
Google Public Storage George Rowles jr
Christi is excellent and very helpful
April 29, 2024
Google Public Storage Dustin
Always a good experience with public storage especially when Christina is on the job thank you
April 10, 2024
Google Public Storage Steven Ralston
Aron,he was great, he treated me with respect. He's good people. Hope to work with him in thr future! 😃😃
April 3, 2024
Google Public Storage BOSSES036 0
Christi was a amazing help, with my grandmother storage unit bill, as well setting up autopay, and as well provided greatly important information.
April 3, 2024
Google Public Storage Christ Kirtley
Came to rent a unit and property manager Christie was very sweet and helpful making my experience enjoyable.
April 1, 2024
Google Public Storage Taylor Davis
Very good location! The staff is absolutely amazing and very helpful. Great location
March 31, 2024
Google Public Storage Chelsea Kirtley
The manager, Christi, was great! Very helpful and nice!
March 31, 2024
Google Public Storage Riley Kirtley
Christi is wonderful to work with! She is a great communicator and very nice.
March 18, 2024
Google Public Storage Josh Vickers
Christi was very helpful and kind in helping with everything I needed!
February 28, 2024
Google Public Storage joanna carranza
Christi was very helpful and friendly!
January 28, 2024
Google Public Storage Lisa Auvigne
Office is only open by appointment and staff seem to keep changing and paperwork goes Missing and staff don't know what the other staff members are doing
January 17, 2024
Google Public Storage William O'Malley
January 8, 2024
Google Public Storage James Coffey
Awesome service. A must recommend. Unlike 291 and 24 storage facility. Great customer service
December 31, 2023
Google Public Storage donna johnson
Kristy is amazing
December 2, 2023
Google Public Storage Emily Farber
Aaron was amazing, he helped me get into a bigger unit whenever I Realize that I got the wrong size unit. It was very polite and helpful
November 14, 2023
Google Public Storage Shane Poston
No entery after 9 pm
November 14, 2023
Google Public Storage Tammy Mullins-Young
Christie was great, very polite and friendly. She answered all my questions and concerns I had. She explained insurance policy and rules for using public storage. She is delightful and I look forward to working with her and seeing her when I'm on property packing or unpacking. Christie is a good team member from my experience with her while renting a unit. She stated that if she could do anything to make my experience renting at public storage to let her know.
November 10, 2023
Google Public Storage David Lighthill
The property manager is awesome.
October 27, 2023
Google Public Storage Mathew Grover
My uncle has some things in storage I was called to add him as a user so he could get in I get there and Aaron a black gentleman started screaming at me. He did not even let me speak. Threatened to throw my things out and said that he refunded my money and now it looks like I didn't pay my locker. He states that there is no owner or a manager above him. Do not use this facility it is horrible
October 27, 2023
Google Public Storage Aaron Lewis
Yesterday (10/25/2023) I went to the location on 31st to inquire about a storage unit. The manager Christi was very knowledgeable about the multiple sizes of units as well as proficient with the contract and payment options. I feel a sense of relief knowing that my family heirlooms will be safe under her watchful eyes. Her presence at alone gives me confidence in Public Storage as a whole. Her laugh is infectious. Public Storage storage is lucky to have such and amazing and respectful employee. I never thought I would would write a review, much less a storage unit.
October 27, 2023
Google Public Storage Melissa
Christi go's far and beyond to help her customers, always friendly with a smile on her face. At times going out of her way to help even on her lunch break. Saving me the frustration of having to relocate my storage christi got to the bottom of it and helped me stay in current location.
October 24, 2023
Google Public Storage Kim Tunner
Christi is lovely to work with she is a very hard worker and a great asset to the company
October 18, 2023
Google Public Storage Jacob Rodman
Terrible, I was getting my property out of storage and I can hear someone drilling into a storage unit beside me they did nothing about it. Lol
September 26, 2023
Google Public Storage Aubrey Andrus
Christy is very helpful. She always responds to our calls promptly. We appreciate all that she does. She also keeps the property very clean..
August 1, 2023
Google Public Storage Cassie McAtee
May 2, 2023
Google Public Storage Angela Herman
I like the staff but when I checked in it was my sister and I and it was going on both our names. The computer mixed up our information the storage is in my name but my sister's social security # my birthday her address but other than the computer mix up I like my storage , the staff , the convince ,
April 2, 2023
Google Public Storage William Griffith
Christi k. Was one of the most pleasant people I've had the pleasure of doing business with.she was Able to get me the sweetest deal. I will never store my property with any one else 6 stars
April 2, 2023
Google Public Storage Patricia Tam
April 2, 2023
Google Public Storage Kimberly Easley
March 28, 2023
Google Public Storage Patty Wheeler
Christi is a great person very very nice. Goes out of her way to see your needs are taken care of. I actual rent at a different location but she again goes above the call of duty! She deserves a raise!! 👍😀
March 21, 2023
Google Public Storage Jeffrey Campos
I've had multiple attempts of break-in and one successful break-in with 30 plus other unit's as well as mine! Very poor security no cameras except at front gate, can't wait to get my stuff that didn't get stolen out of there..
March 11, 2023
Google Public Storage Danny Bland
Great
March 9, 2023
Google Public Storage Suka Diec
Christi was freaking awesome!! My cousin couldn't get the online rental to work and she was as so helpful!!! She definitely deserves a raise!!!!! Probably the best customer service I have ever had at any storage facility.
March 3, 2023
Google Public Storage Rachelle Sandoval
The place has multiple breakins all the time the property is full of trash and the property manager is rude , and if you rent a space. Don't expect to have any power in your unit , and if there's trash any were near your unit because of somebody else's laziness you might get a 280 dollar charge on your account and then they evicted mee after paying a 500 dollar bill to them , and the district manager isnt any better because he's the one who calls the shots and if you message him he will not respond to you I don't recommend renting a space there
February 19, 2023
Google Public Storage Brandi Lasure
February 12, 2023
Google Public Storage Emily Truster
I have rented with public storage for 2 years and today go by there to access my storage and it's 5 o'clock PM and I cannot get into the building where my storage is. There's a message that references after hours access so I called it and was advised that many storage units are now not accessible after 5 PM on the weekends and 6 PM during the weekdays . I cannot believe that public storage would change their access hours without alerting their customers and expect us to be OK with not being able to get into our storage units except during office hours
February 11, 2023
Google Public Storage Shawn Marquez
Moved my friends belongings here, for their move to Noland Rd home. Liked their long storage locker, and put stuff along each side, and you could still drive a small car through, as it has doors at each end. Nice woman up front got them checked in.
February 6, 2023
Google Public Storage Michael Wilson
Ms. Christi Management at 31st street location was kind, pleasant, and very professional renting myself a unit, I'll say your facility in Independence has one of the courteous staff I've been fortunate to have met.
February 6, 2023
Google Public Storage Kelly andrus
Nice people. Customer service was good when I called. Security gate is open too often.
February 3, 2023
Google Public Storage Courtney Willis
Initially was getting annoyed spent over a hour trying to get a storage and get someone to help but after I met the nice lady working there and she helped get us set up it was fine!
January 24, 2023
Google Public Storage Michelle Cox
we go out there there is absolutely not a camera one on that whole place and it says on the front door, under 24-hour surveillance a lie
January 5, 2023
Google Public Storage James Hoke Jr (Popsaxn1)
December 28, 2022
Google Public Storage Fall Waves
Ktherine was very helpful, she noticed that the original storage that I was supposed to be moving into was slightly damaged maintenance. Hadn’t fixed it yet , so she moved me into a new one. When I was filling out my information I realized I forgot my wallet, and she paid my fee for me. She was very helpful and I appreciated it.
December 16, 2022
Google Public Storage Jake Walsh
Katherine was Verry helpful getting me signed up
December 7, 2022
Google Public Storage Michael Botlinger
Katherine did a great job helping me out. My locker was broken and she went out of her way to accommodate me with a different locker in a safer location of the yard.
December 5, 2022
Google Public Storage Paco
November 29, 2022
Google Public Storage Alley Bonavia
Units was clean .
November 24, 2022
Google Public Storage Trevor luna
Good place
November 12, 2022
Google Public Storage James Jones
October 28, 2022
Google Public Storage wallard em
October 21, 2022
Google Public Storage john light house
October 21, 2022
Google Public Storage Lisa Harris
Katherine is so good and sweet you should go to public storage she deserves you
October 16, 2022
Google Public Storage wanda knight
I want to Thank Kathrine . She was a life saver. Very Helpful, nice, Helpful in every way and lots of information. Thank you Kathrine . You made our day. Keep up the good job and sweet attitude
September 26, 2022
Google Public Storage Auto Insurance Discounters KC
Christi was very helpful in getting our new storage unit!
September 25, 2022
Google Public Storage Harvey Alexander
I rented two separate units this month at this facility. The rental agent (Christi) was very very helpful and professional. The office has all of your moving needs for sale at a reasonable price as well.
September 23, 2022
Google Public Storage Willow Allen
Christi was very nice and was very helpful in getting my storage unit all set up and paid for. I've never gone through a process more simple and painless!
September 2, 2022
Google Public Storage Buddie McGathy
August 27, 2022
Google Public Storage Michael Farr
Jennifer did a awesome job getting me checked in, and great rates!!!
August 18, 2022
Google Public Storage Caleb W
Please DO NOT use this storage facility…..they are NOT willing to upgrade security and my work truck has been broken into over 5 times. This is the WORST company I have ever had the displeasure of dealing with. If ANYONE sees this please take it into consideration
August 11, 2022
Google Public Storage BossBitch bossbitch
August 4, 2022
Google Public Storage amanda fleeman
I currently have a storage unit here. I trusted this location with my things and made sure to get a climate control in good faith my belongings of my entire home would be safe. I recently went to my unit to clear some items out and noticed everything that was metal had rusted, there was mold all over my furniture. They told me to file a claim which I have done. I had 2 managers tell me and my husband that the bathroom near our unit had a pipe bust and overflow. They said after witnessing the storage unit that they would note my account for moisture but did not do so! The adjuster working my account is saying there is no proof of water damage (although numerous pics show rust) and is calling it fungus damage and will only pay for $250 with a $100 deductible! Cornelius the week day manager is absolutely rude! And no hell at all! He told me that the other managers from the weekend were not rt and the told me that he did not have to tell me anything that happened in the restrooms that they are not responsible for anything and that’s why I have insurance. I asked him for a conference call with his supervisor and he said no, that was not allowed. Then asked him to have his supervisor call me and he then said no you need to call him yourself!! I also asked if he spoke to the agent and he said he had and that he didn’t see any water damage in my unit. He has never even been there to see my unit which is why I had spoke to 2 other managers. I’m so very very upset about this! And highly disappointed! I have thousands of $ of stuff in there including sentimental items from my grandparents that have passed. This has been the worst company I have ever delt with!!!
August 4, 2022
Google Public Storage Tera J
if you put your stuff here, you WILL have your stuff stolen. period. They only have 1 security camera. The thieves came through the roof and took almost everything including a deep freezer and all the electronics.
July 30, 2022
Google Public Storage Monique Yslas
July 28, 2022
Google Public Storage M Bo
I chose to use this storage place because the lady that works there (Gina ) is awesome , she takes pride in her job , she makes sure everything is clean safe and secure , we appreciate her workking so hard at keeping our stuff safe ! Thank you gina
July 4, 2022
Google Public Storage Lauren Christine
When I first opened my account here, I was paying $34. Over the course of about 3-4 years, they’d upped it to $57. Not particularly complaining about the price, though the $27 increase over the years IS at a little ridiculous when you go to get on your app and suddenly your account doesn’t exist anymore. All of login credentials, wrong. My email, doesn’t exist. Phone number, doesn’t exist. I found my original paper that I received when first opened my unit, tracked down my account number through last months “thank you for your payment” email (on June 5th) and decide to “create” a new account. Maybe some updates happened, who knows, I gave it the benefit of the doubt for a moment. Until I realized that no, they canceled my unit, no communication whatsoever, my stuffs still in there (nothing in there would have caused it to be canceled if searched for any reason). Regardless of anything, I should have been called, emailed or notified somehow, someway. This place is completely not worth the money for all of the complications I’ve dealt with and now THIS. What the heck.
June 14, 2022
Google Public Storage Chad Beatie (Handyman)
June 3, 2022
Google Public Storage Allen Rakes
Gina and Katie was both very helpful and polite . They are fast and enjoyable to do business with. Thanks Ladeys
June 1, 2022
Google Public Storage Chris King
May 28, 2022
Google Public Storage Lori
Gina is awesome to work with, she is very helpful and understanding.
May 28, 2022
Google Public Storage Jared Wilcoxen
Paved roads , well lighted . Reasonably priced.
May 27, 2022
Google Public Storage Diana Crouse
May 26, 2022
Google Public Storage Randy Pritchard
May 22, 2022
Google Public Storage Wes Daniels
Gina was very helpful and the best lady ever
May 18, 2022
Google Public Storage Kevin Ryan “KCLoud816” Treece
Gina was great help getting us in and out.
May 15, 2022
Google Public Storage Loweda
It's nice and clean with security
May 15, 2022
Google Public Storage Rickey Pritchard
May 13, 2022
Google Public Storage Jesse
May 9, 2022
Google Public Storage Ano Really
May 2, 2022
Google Public Storage Michelle Tanner
April 25, 2022
Google Public Storage Terrance Stroud
Gina provided very good service and i would recommend public storage anytime!
April 23, 2022
Google Public Storage Dawn Morales-Ndoye
Gina was awesome!
April 3, 2022
Google Public Storage Kalvin Brewer
Gina is very helpful and nice. She was fast and a big help
March 9, 2022
Google Public Storage Kristy Robinson
I cannot say enough about how helpful Katherine has been. I rented my unit from the wrong location and had just kinda given up when she contacted me to help figure out how to rectify a mistake that I made. People don't provide this level of customer service anymore, a few businesses could learn a thing or to from Katherine over at Public Storage.
March 6, 2022
Google Public Storage Terrie Ingram
Very clean. Paying for storage was easy and fast. We are glad that we found PUBLIC STORAGE!!
February 28, 2022
Google Public Storage Greeneyss
February 26, 2022
Google Public Storage Dexter Morris
February 19, 2022
Google Public Storage Deborah Large
Katie is wonderful. Very kind and pleasant to deal with. If there were more people like her in this world. Great job katie i hope to deal with u often
February 19, 2022
Google Public Storage Jeff Shaw
While I was loading my stuff my brother rented a unit from this location, upon looking closer we noticed there's hardly no security, just a single camera watching cars pull in and out the gate, from the offices window (so it can't see much other than make it model the cars coming and going), a few times I was there only saw one person out on the property, a month after moving my stuff into the locker, half my belongings were taken out of the locker all my boxes where gone through, bags containing things were dumped out, clearly they were looking for something, and they found as I said half of my belongings were taken the door or lock wasn't damaged we immediately informed the manager but told us we'd have to supply serial numbers, receipts and pictures of the items I have rented from other Public storages and never had a problem like this, to the manager of this location, up your security, it seems like your doing the care minimum, and more should be done to match other Public storages in the area, I suggest anyone considering renting from this unit go to the one off noland, or the outer road along 291, but that's just me
January 21, 2022
Google Public Storage Coach D Brown
Great customer service. Was not only nice but very patient with explaining all the details I needed.
January 1, 2022
Google Public Storage Ce'Jae Day
December 27, 2021
Google Public Storage Brandi Ashlock
Wonderful service. Property manager was helpful and so kind. Still as good as the first time I went there.