Paul at the Ramsey Public Storage was very helpful .
My storage unit is only a few minutes away from my house and access is easy. The App is very helpful and intuitive, pay the bill or open the main gate with the touch of a button.
Thank you, Tiffany for your help and patience.
Tiffany made the entire rental process simple and quick!!
Tiffany provided a excellent service at check in!
Clean and staff is so friendly!
Tiffany is awesome. Very helpful. Answered all my questions.
She was very friendly and showed us a couple different units
Friendly people.. Try and see!
Extremely helpful and friendly!!
In the eight months I rented my space, I was never unable to into the yard. Dependable location. Would rent from again.
Tiffany was so kind & helpful with getting us setup and aware of what we were basically signing too. Very knowledgeable & kind.
Do take note that access to your lot is from 6AM - 9PM. I work second shift so I won't be able to access this until the weekends, but I don't mind! They have good surveillance system & security precautions around the premises.
10/10 Reccomend!
Tiffany was great to work with
She is very polite and I have seen her making her rounds like twice and I think she one of the only person I have seen doing that since I have been having storages around Minnesota
Ramsey is a excellent place to store your stuff.tiffany was very helpful
Ramsey location is a great place to store your stuff. and Tiffany was so much help to me.
Tiffany helped me and my company out today. She went out of her way to help us get units closer together! She was very nice and great to talk too! 5 star rating is not enough!
Great place. Tiffany is super helpful.
The location is great and the units were nice and clean. Tiffany was also very helpful and a pleasure to work with.
This is an amazing storage unit! Great prices and very friendly staff. Thank you Tiffany for being so helpful!
Tiffany was a great help in showing us the different units and helping us select one for our needs.
Tiffany is super easy and great to work with
The public storage facility in Ramsey, MN, is excellent, and I believe it will perfectly meet our storage requirements. Tiffany, in particular, is exceptionally helpful. She consistently ensures our satisfaction and explores alternative options to address our specific needs.
Tiffany was extremely helpful and was always looking out for our best interest. She is very friendly and courteous and a pleasure to work with
Tiffany at the Ramsey location is absolutely fantastic! Her professionalism and customer service is above and beyond! Similar to other comments, I ran into a system issues that would not allow me to complete my reservation. The system was showing no availability even though the unit was available Tiffany spent two long days facilitating client support calls, but they were unable to resolve the issue. I was on a tight schedule, so she met me on her day off, the Friday before Christmas, to manually complete the order. Then as things go, the space between the buildings was not wide enough to turn a 28 foot travel trailer. She worked immediately to remedy the situation. I can't recommend her or this facility enough! The grounds are well kept and the unit was spotless!
I never know what to say in these reviews, so I'll start with what happened.
I had made several mistakes booking a Storage locker. So I drove to Public Storage this morning and when I met Melody she Immediately took all my stress away. And was able to set me up with a 10 by 10 storage locker In about 15
mins.
I have to give this place a 5 out of 5 star review, because they deserve a 10.
Melody was my angle this morning, when I had no storage.
Little did I know, I also had no truck, but she still made my day, I was a lot less stressed when I left Melody.
Thank you Melody.😊
Updated review.
Don't trust these people, they will raise your rent, not tell you. Which will set you up for last payments. And failure. Then they will keep adding fees after fees.
You'll never get caught up, and then they will go in for the kill. And sell your locker, for a unreasonable amount of 140.00 when you only owed them 25.00 and that amount was due to fees. Then they claim you still owe them 200.00 and some dollars after it goes to auction.
This place is the worst bussiness I've ever ìn countered. I strongly recommend don't do business with them. They can rot in hell as far as I'm concerned.
The workers there. Have so much bad karma coming to them for lying to your face. Unbelievable totally unbelievable business practices.
Jessica at the Ramsey, MN Public Storage location is great! Her service, professionalism, customer-focus and problem solving skills are 100% ! A+! I needed to get a unit rented remotely and ran into a system issues that were going to require me to drive 4 hours to be there in person to rent it. After 2 long client support calls (both representatives were very good- but were not able to find a solution) I decided to call back and try one more time the following day. Thankfully, Jessica was at that location that day and she figured out a way to get the online rental feature to work.
She was patient, thoughtful and I so much appreciate that she took time to dig in and figure out a resolution. Thank you!
Brian was an amazing customer service representative. He is friendly, and makes you laugh. He does everything to help you get what you need.
No problems using this facility.
Do Not use this facility! If your willing to drive outside of the city 25 minutes you can whatever unit size you need for a third of the price. This place has raised my monthly charges from 113.00 2 years ago to 157.00 they rip people off!
Crystal was very helpful with getting me set up with a storage unit.
I have a nice time talking with Crystal concerning the public storage unit and she was customer service oriented
Krystal was very helpful. Excellent worker
Krystal is so fun and sweet! We had a little confusion with one paper but she took it as a learning opportunity! We talked the entire and she was welcoming from the start!
Krystal was super helpful!! Going through a stressful time figuring out where to store some things and she made it super easy. Thank you!
Krystal the manager was helpful and courteous, did a great job of explaining the rental process.
Krystal is the best!!! She fast efficient and friendly. Had a great tour of the facility and she had my needs done fast! What a fantastic experience!
Stopped by to inquire about prices and availability of storage units. Friendly service. Good location.
Krystal was incredibly warm, welcoming, and very professional. She made registration a breeze and helped me find the best unit for our needs. The facility was extremely well managed, and the unit was shockingly affordable. A+, this is the only place I'll use from now on.
We had used a Public Storage a couple years ago, but this one is much closer to our new home. Krystal put up with us because I was learning how to do all the things we can do now, online, and I wasn’t getting it right. She continued helping until we finally got it perfect! Getting in and out with the iPhone is VERY convenient, and paying the bill online will be simple as well.
Thanks!
Krystal she is phenomenal the best customer service I recommend her for the service that she’s giving us we appreciate that
Crystal was knowledgeable, friendly and patient. I was super late and she just continued on with a smile!
Today is my last day renting from this facility. The last three days I’ve been denied access through gate with a message saying to see manager. All three times I’ve waited over an hour for an employee to show their face with no luck. This was during regular business hours, have also left multiple messages via phone(can’t get anyone to answer) with no reply. Even if this is resolved today I’d be overwhelmed with getting everything out before end of day because this is a 10x30. There’s absolutely no excuse for the unprofessional nature at which I’m being treated with no explanation.
My rent went up from $110 to $150 and Melody, a property manager, helped me do decrease it back to $110. I'm very happy with her service.
Krystal was amazing to work with and helped me with everything i needed! Thank you!!
I had a great experience working with Krystal she answered all of my questions and made me feel confident in renting from public storage.
Low monthly rates!
Nice, spacious clean grounds and friendly staff. They actually care about keeping your belongings safe.
Was very helpful and willing to work with my schedule and Needs, Thanks you Crystal!!
Krystal, did a great job of explaining everything to me and how to use the storage unit and fully understanding of what is the cost of the rental unit.
KRYSTAL WAS great! Very happy Very nice and got me all straightend up!
Crystal was very professional, friendly and good customer service.
Crystal was super great location manager everyone and anyone should use there services!!!
Crystal is very friendly and answer all questions. Highly recommended this public storage.
Crystal helped me out with getting and was very friendly and helpful
Krystal was a very good manager, she firstly greets me with a smile and served me with dignity and respect. She encouraged me to take public storage use as an opportunity to ease my moving from one location to another. I was impressed by her advice. This made me happy.
Krystal is amazing! Showed great empathy and provided tremendous assistance. Thank you for going over and above to assist and despite being over work hours. You're amazing. Super excellent experience. She prioritized my concern and helped me transfer storage unit. Thank you!!
Krystal she help me with everything thanks for her she did a really good job
I came in, and Crystal was very helpful in customer service and answering all my questions, and going above and beyond. Highly recommend.
Unit was great, clean, and well secured. Facility staff is amazing. Melody made the process of vacating the unit very easy so I wouldn’t get charged for the first of the month. Only negative I have about it is that the price jumped about 30 dollars within 3 months due to originally getting promotional pricing, which the property manager did inform me would happen. It’s just the thought of it getting that far away from the original price was a little disappointing. Stored here for 11 months and would definitely store again.
Krystal and Melody are very helpful!
Crystal was a very pleasant, helpful.😊
Krystal was very helpful and customer service was great!!!