Save Impression

Address

9580 Zachary Lane N
Maple Grove, MN 55369

Phone

763-280-3608

763-280-3608

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

763-280-3608

763-280-3608

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 13/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 13/mo $15
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 28/mo $34
    Online only price
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x5'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 28/mo $34
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 38/mo $48
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 43/mo $54
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 43/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 43/mo $54
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 57/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Upstairs/elevator
    $ 68/mo $85
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 69/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 69/mo $87
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x13'
    Online only price
    $ 74/mo
    Online only price
    $1 first month rent
    Medium 5'x13'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 74/mo $93
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 95/mo $118
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 95/mo $118
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 110/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7'x13'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Medium 7'x13'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 115/mo $143
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 119/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 119/mo $149
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 125/mo $157
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 125/mo $157
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 151/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Upstairs/elevator
    $ 151/mo $188
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 156/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 156/mo $195
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 169/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 169/mo $211
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 169/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 169/mo $211
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 219/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 219/mo $274
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 222/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 222/mo $277
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 237/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 237/mo $296
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 242/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 242/mo $303
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 247/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 247/mo $309
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 251/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 251/mo $313
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 329)

February 29, 2024
Google Public Storage Troy Lucas
January 8, 2024
Google Public Storage Carol Knutson
Twice I have come up to a lotcked office door during business hours with a problem that then couldn’t be solved. I had to leave my storage unit unlocked. The unit itself does not have any light, so it’s pitch black when you’re trying to find things. Other storage units I’ve used have unit lights.
December 22, 2023
Google Public Storage Rob Butler
One star review for loading area. Right hand door for indoor storage loading area has been broken for months. This loading area is very busy. it's been incredibly inconvenient. Doors and elevators are constantly breaking. Always takes long time to get fixed. most people at this point just park outside and then haul their stuff in and out from there.
December 12, 2023
Google Public Storage Gino GM
JESSICA IS SIMPLY AWESOME. A TRUE AMERICAN. Helped me with storing my Sprinter Van with EASE.
December 5, 2023
Google Public Storage Nick T
The loading dock design just makes this place not worth it. If more than two vehicles are here, expect to wait until they’re done if you have things you need to bring up with carts. The garage doors are constantly broken as well
December 5, 2023
Google Public Storage Jason Eckert
November 10, 2023
Google Public Storage The Real Vivian Marie
October 26, 2023
Google Public Storage Devin G
I've put up with the rising rates as I've had good service and easy access. That changed today when only one garage door worked and then neither elevator would go up. Of course the office was locked and no answer when calling. It is frequently dirty and you end up getting stuck if there is one car in each bay.
September 22, 2023
Google Public Storage andy jiang
September 20, 2023
Google Public Storage Alex Hunter
Good: The facility is solid and secure. Usually pretty clean/just a few discarded items never troublesome. Entering is easy enough and the app is handy, activating the wrong door is common but never problematic. The app is super handy. Bad: Only open/allows access till 9 P.M., so if you have any sort of abnormal schedule it can be a pain to get there when it's convenient for you. I think there's one dolly that all the wheels work well on, the other 3 have a wheel that sticks and makes it much more difficult to push whatever you load. Prices increase frequently. In the 7 months I've had a space my initial monthly price has already increased by 37.5%, which is the major factor in my review; I'd much prefer the "real" price up front for budget and expectations, at the current pace my monthly rate will of doubled after a 19 months, which feels excessive.
July 18, 2023
Google Public Storage Sandra Theriault
Customer service area onsite they are very rude. They open the door slightly to talk to you and close the door on people. Why do you have a customer service area if you won’t let people in to purchase a storage unit
July 6, 2023
Google Public Storage hual0901
Limitted hours are a bummer (No access after 9 P.M.). Flatbeds for use in lobby work, but most have a faulty wheel or two. Rates have been raised twice in the 5 months I've been there (does not include the initial month savings readjusting to normal). Facility is clean and organized. I was happy initially, but the extra $30 monthly feels like a bait and switch for once you get your stuff moved in since it's a pain to move out.
May 28, 2023
Google Public Storage Jonathan Rein
Facility is very clean. Customer service was great at getting me in at fair price to start. I only made partial payment on second month and wow, 5 days later I was locked out. Needed only two day to catch up. Which I can understand. It's a business and they need to collect rent. Well please use our money to fix door. Or open all day so we can get In. One big truck and a ramp and nobody gets In. I can get you in touch with garage door installer if needed. Just email me. Also two weeks no soap in men's room. Otherwise your 5 star. But until that d9or and soap issue gets resolved I gotta grade you 3.8 stars out of 5.
May 12, 2023
Google Public Storage S F
No one available at the rental office. Bummer! You better call ahead of time and make an appointment 🙄
May 12, 2023
Google Public Storage jamie jamie
Noone will answer the office door or phone. Pretty lame
March 6, 2023
Google Public Storage Jay Laws
Excellent service excellent location.
March 3, 2023
Google Public Storage Kesha Donson
February 22, 2023
Google Public Storage Christopher Cooper
After they offered me a month free, if I write good review . Which I did . Then raised the rate almost double which They then proceeded to put a lien on everything I had in storage . and I lost it ,even though I’m on food stamps and county help. They wouldn’t t let me speak to anyone about the issue at the time because I didn’t have an Id .
January 12, 2023
Google Public Storage Rene Matailo
December 21, 2022
Google Public Storage John Prichard
Garage doors for drive in area are constantly broken causing issues getting in and out. Exit door has been broken for months. Also need to post signage instructing customers to turn off vehicles in garage area. Customer run cars for long periods of time leaving people trying to get in and out inhaling dangerous fumes. Staff should in place to help with this and equipped to answer questions which they are not.
December 9, 2022
Google Public Storage Valerie Bouley
Storage is fine, but rollup garage door has been broken for weeks. Desk person is hard to find when you need them. Bathrooms no soap or toilet paper. Rent increases frequently.
November 27, 2022
Google Public Storage Harold Torres
November 26, 2022
Google Public Storage Tommy
November 2, 2022
Google Public Storage shelley fitzsimmons
October 7, 2022
Google Public Storage Christian Holguin
I wouldn't recommend going to any public storage ever, they'll start with a fair price for a storage room then out of nowhere will add an extra half to my bill, then they added on an insurance fee which makes no sense to me to be completely honest. My location told it was in case of fire or if my stuff was stolen but I have the keys and it's a well fortified building, I cant get behind that reasoning especially with them basically making me pay for another room. So do yourself a favor and stay away from these guys
October 4, 2022
Google Public Storage Jonathan Hanson
The front desk manager was very helpful when I was trying to find my unit and helped me understand all the different aspects of owning a unit.
September 13, 2022
Google Public Storage Mike Turnbom
Facility is clean and secure. Met our needs for the size of the rental unit. What is disappointing is the unexpected rate increases. I understand they have the right, but 3 separate times in under 9 months seems ridiculous. Office staff was good to work with giving me all the options available for scaling down for a cheaper unit. Hopefully this unit won't see as big of increases as frequently as the last...
September 2, 2022
Google Public Storage Patrick Kimbrough
I’ve been to this location a few times with my buddy who rents here. It is a secure location you need a passcode to get into the loading bay. Then again to enter the first floor or to enter the elevator. My critique would be more carts, it is a big facility and they only have 3 flatbed carts and no dollys from what I have seen. Also a couple trash cans at least one on every floor by the elevator. There is literally non to be found not even in the bathrooms, so there is trash everywhere from the loading bay, elevators, bathrooms all cause there are no trash bins. It is an easily accessible location right off the highway 610.
August 24, 2022
Google Public Storage Betsy H
Rachel was great! she found a good storage unit for me and was very helpful and nice!
July 31, 2022
Google Public Storage Jerome West
July 4, 2022
Google Public Storage Charmaine Moravitz
June 5, 2022
Google Public Storage Ruthe Lindvall
The guy at the desk was super helpful and patient. It is a little annoying getting around inside if you're moving floors, but at least security works (:
May 29, 2022
Google Public Storage Nick Ostby
May 19, 2022
Google Public Storage Erik P Freeman
May 17, 2022
Google Public Storage Seth Groth
May 17, 2022
Google Public Storage Rashanda Williamson
April 25, 2022
Google Public Storage Corey W
Just got help from a representative went to my storage it was to small.then I go to the front no one is available door locked no doorbell so I call the phone number voicemail.this place would not recommend to no one trying to get my kk way back now wish me luck
February 7, 2022
Google Public Storage D.B D.B
The landscape rock may or may not have beautiful agates. 🤷🤔😂
February 2, 2022
Google Public Storage Steve Valentine
Phaedra and Sterling we’re most helpful and the experience here was exceptional!
December 11, 2021
Google Public Storage Roxi Belaire
Very neat, clean and organized. Very secure and the heated storage areas are great. The only downside above this place is there are several rude people who hog all of the carts and only think of themselves.
November 12, 2021
Google Public Storage Laura Kaine
Loved the process for reserving. Love that for a business you can access 24/7 with regional director approval. The Zachary location had told me they don’t have drive up access and has me going to different locations but after looking up online several times I did see they do. So I dd not like that because they do have drive up access and once reserved my storage was not cleaned. I have to go there and clean before loading…..hence the star off. Hoping for my experience there is good 👍
October 23, 2021
Google Public Storage Eric Kvamme
Nothing but positives here. Indoor storage is great and service is stellar.
October 3, 2021
Google Public Storage Benjamin Norton
Tripled the rental fee after a year. We accessed the unit one day past move-out day to grab the last few things and they charged me for the entire next month instead of prorating the charge like a reasonable service provider would. Also charged a $69 "unit cleaning fee" because we allegedly left a couple small items in the unit. We did not leave anything in the unit, and even if you did... $69 is insulting. Treat your customers better.
October 1, 2021
Google Public Storage Aimee Bristor
September 11, 2021
Google Public Storage Brad Palmer
September 8, 2021
Google Public Storage Heather McCullough
DO NOT rent with Public Storage. One of the worst experiences I have ever had with a business in my lifetime. Public Storage lurers you in with reasonable fees then proceeds to raise prices every 3 months. My rental fee literally tripled in less then a year. How convenient to bait and switch your customers, then justify it as market pricing. Terrible service, even worse explanations. DON'T DO IT!
August 4, 2021
Google Public Storage Bettylu S
July 1, 2021
Google Public Storage Donald Olsen
June 29, 2021
Google Public Storage Kris Ne
Very clean, management is very helpful and friendly. Great experience
June 14, 2021
Google Public Storage Lacie Nowak
I worked with Chris at the Maple Grove Location and he was so professional and helpful! I also got the chance to work with the district manager Elle who was an absolute delight to work with. They both responded so quickly and got any issues I had taken care of. The level of respect and professionalism given by these two individuals was outstanding! I would highly recommend if you’re looking for storage see these two at the Maple grove location!
May 28, 2021
Google Public Storage LeAnn Smith
I am very happy with my storage unit on Zachary Lane and have been there now for over 2 years. However, the last 2 months when I have gone the elevator to the second floor has been broken. I have had to hand carry all of my items up two flights of stairs with 2 broken fingers and a bad back TWICE. I contacted Elle the District Manager and was told it was going to take time to repair. She also then stated she or someone else would call me and 1-2 days to compensate me by lower my monthly rate (I pay $157). I never heard from anyone and I made 3 additional calls to Elle leaving a voice mail each time. Never heard back from her. My plan is to reduce what I have in storage there and move to another storage facility. I have never written a review about anything, but this was troublesome to me when they say they will do something then simply ignore your repeated calls regarding your bad experience.
April 15, 2021
Google Public Storage Carissa Kraus
Worked with Paul at the 11601 location in Maple Grove MN. He was so great, showed us a couple of storage units and then drove us to another location to get the unit size we needed! Then we worked with Chris at the 9580 Zachary Ln location. He showed us multiple units as well both inside and outside and catered to our needs for a storage unit helping us find the perfect one for us! Thank you both for your help!
April 11, 2021
Google Public Storage Kooper Koltes
Got locked inside the facility for over an hour. Left a message with the office and never heard back.
April 6, 2021
Google Public Storage DeAnn Johnson
High security. Gate code needed to get into the garages and again to get into the building. Double security to leave as well! Convenient easy to access location. Cheap rates
April 4, 2021
Google Public Storage Vinton Scholl
Robin was a big help in finding the right size unit for my company. Totally on top of her knowledge and very thorough in explaining everything I needed to know about her location in Maple Grove. The rest of the management was very kind and professional with communicating and problem solving. Highly recommend this location if it works for you!
April 3, 2021
Google Public Storage Tim Klicker
Chris was very nice to work with.
March 14, 2021
Google Public Storage Scott Wilkie
Chris was super helpful getting me set up with my unit. Even stayed after hours to make sure everything was smooth and it was.
March 4, 2021
Google Public Storage Theo Willard
Convenient and friendly. Ellie and Chris were very accomodating
March 4, 2021
Google Public Storage glenda criss
I WOULD LIKE TO THANK RONALD&CRIS FOR HELPING ME AND MY FAMILY MOVE IN ❤ A COUPLE OF WEEK AGO THEY EXPLAINED EVERYTHING I THOUGHT IT WOULD BE HARD,MY MOM REMINDED ME AND WE DIDN'T KNOW RONALD KNEW SIGN LANGUAGE MY MOM IS DEAF ,, THANK YOU AGAIN
February 23, 2021
Google Public Storage Ange Watson
February 9, 2021
Google Public Storage Jess Malenke
Brand new building, clean, and excellent prices. On the flip side...office personnel are difficult to find (even during regular business hours), and the bathrooms are never unlocked.
February 7, 2021
Google Public Storage Emma Wurm
Shout out to Chris at Public Storage on Zachary and 610. Very pleasant and informative as we worked through the reservation for a storage unit.
February 3, 2021
Google Public Storage prince tebbs
February 2, 2021
Google Public Storage anporah wehyee
Melody at public storage Maple Grove is an Angel! I went in to pay my bill on 12/22/20 if I'm not mistaken, it was the day we had one of our Minnesota winter storms. Let me tell you my car battery died! and I was so cold! Melody helped me jump my car yes she did and she talked with me helped me contact local tow companies in the area. Melody took off her gloves and gave it to me! I am still in disbelieve, I have never seen this kind of customer service. I am just glad that Melody was working that day she made me believe in the Christmas spirit again! The next day my fiancé and I went to look at my car and the snow was so beautiful, we asked melody to take our picture, and you guys... she brought a mistle toe from her car. not sure if I spelled that right. she held the mistle tow over our heads and we kissed. it is the most beautiful picture we have as a couple we will use it at our wedding. Thank you public storage for hiring melody, she is really a good person with a kind heart, and people like that do not come by often. I am just grateful she was working on that snowy day. I will never forget what she did for me! -Rose
January 29, 2021
Google Public Storage Mary Gabrelcik
January 26, 2021
Google Public Storage Daphney Treats
December 28, 2020
Google Public Storage Jon Hall
Jeannette and Melody were very helpful on getting me setup with a climate controlled unit!
December 16, 2020
Google Public Storage Cassie L
November 30, 2020
Google Public Storage Judy Greene
I have been a long time customer I always feel secure and the staff Chris and Ellie are very helpful and show a lot of respect for there customers.
October 12, 2020
Google Public Storage Tavy Lohrey
Easy. everything was as advertised.
September 28, 2020
Google Public Storage Gail Duncan
Stacy was thorough in explaiting rental site, prices, equipment, check in checkout, insurance etc. basically answered all the questions I didn’t even know to ask. Super clean climate controlled facility. Value for service good.
September 18, 2020
Google Public Storage Elijah Osorio-Slack
September 10, 2020
Google Public Storage Kathleen Hickman
Very clean
August 21, 2020
Google Public Storage Sydney Jones
I met a superhero today. (She was even wearing a superhero mask!) She was able to help me get back into my unit today and Chris helped me get a new lock so I didn’t even have to delay my plans! Thank you SO MUCH to the people at Maple Grove Public Storage for always being helpful. 👍🏻🙂🦸🏽‍♀️
August 18, 2020
Google Public Storage terry stewart
August 17, 2020
Google Public Storage D Owen
August 13, 2020
Google Public Storage marcus ammerman
Clean and great worker
July 19, 2020
Google Public Storage Brenda VanDyk
I was intending to store with public storage but prefer not to have notifications sent to my phone or email. The representative never asked me and I did not understand that my unit number and pass code would be sent by both text and email almost immediately and I was busy moving stuff in. I am now moving my stuff out because they were unable to move me to a different unit for the same price.
July 3, 2020
Google Public Storage J KW
The unit I reserved was fair but the facility has a 'broken' exit gate and the restrooms remain closed for covid19, tho the restrictions for these facilities have been lifted with utilization of a cleaning protocol. The prices are not upfront and clear. The sale I took advantage of is great, but I could have saved $40 (basically the whole suprises cost/3x what i expected to pay) had these additional fees been clear. Bring your own lock and insurance.
June 23, 2020
Google Public Storage Camila MacNally
Robin is absolutely fantastic! Outstanding customer service and helped us find the perfect unit for our things so we weren’t paying for space we didn’t need.
June 15, 2020
Google Public Storage Michael Caron
Very quick and easy, Robin was extremely helpful
June 15, 2020
Google Public Storage Brennan Snyder
Robin was awesome and got me a unit right next to the rest of my family. Very nice and clean
June 12, 2020
Google Public Storage Tom CBL
Melody was very helpful explaining everything and making sure that my needs were met. Thank you!!!!!!!!!!!!!!!
June 10, 2020
Google Public Storage Trisha Lynn
Great deals and service!
June 4, 2020
Google Public Storage Charles Black
Great service!
June 3, 2020
Google Public Storage Rolando Garcia
June 1, 2020
Google Public Storage Jen shaw
Robin was the best help. She was all alone and it was very busy. She was so calm and courteous and answered all my questions. Nice clean facility. Easy to access.
May 29, 2020
Google Public Storage Joy Nation
May 23, 2020
Google Public Storage Tim Johnson
April 17, 2020
Google Public Storage Liam Marks
Staff is very helpfull and love the size of storgage units
April 7, 2020
Google Public Storage Matt S
Melody was very nice and made sure everything was good to go before we finished up and the facility is in very good shape! Very secure property! 👍👍
March 30, 2020
Google Public Storage Craig Warren
Shawn spent a great deal of time helping us select the best storage space. He is knowledgeable, friendly, and very patient. We selected this facility largely because he and Stacy were so helpful. We stored our home goods for 4 months and it couldn't have been better. The storage unit was clean, bug-free, dry and easily accessible. The overall facility was cleaned regularly. We recommend it highly.
March 19, 2020
Google Public Storage Jessica Bryant
Edwina was amazing! She was incredibly friendly and helpful when I needed to update my account information. She’s a keeper 😁 I’ve always had a great experience here! The staff is always so nice and welcoming. Highly recommend!
March 16, 2020
Google Public Storage Lisa D
Sam was friendly, enthusiastic and made the renting process completely smooth and easy. Sam covered all of our questions without hesitation. Would easily recommend.
March 14, 2020
Google Public Storage Abigail Zwilling
Lynnette at Public Storage in Maple Grove is great!! She got me in & out of there quickly, showed me the unit/around the property & answered all my questions. The building is very secure, clean & well run. Thanks again Lynnette!! :)
March 12, 2020
Google Public Storage Julie N.
I had a great customer service with Melody today. She was polite, professional, and helpful.
March 9, 2020
Google Public Storage SUE HUGHES
I called into the office a couple days ago to ask them if they could lower my bill and to my surprise they were able to lower it a $59/mo! The gal I spoke with was very friendly and professional. I do wonder why my bill was so high in the first place, and why I wasn’t offered a refund for overpaying for a full year, but I’ll take what I can get.
March 8, 2020
Google Public Storage Sarah Goeman
Lynnette was great. Helped make sure that I got the unit that I needed.
March 7, 2020
Google Public Storage Artem Nechepayev
I was under the impression I was going to be paying way let for my storage but then got hit with hidden fees like the lock and insurance that you have to get
March 6, 2020
Google Public Storage Allen Vue
Edwina good job
March 6, 2020
Google Public Storage Wade Danielson
Nice clean facility very helpful staff
March 6, 2020
Google Public Storage Zer Vueq
Very personable, friendly and helpful Edwina
March 3, 2020
Google Public Storage PHS
This public storage place is a joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Sam you are alright. Ellie you and your excuses for not being able to work with somebody as a DM is unacceptable, unprofessional, and just plain wrong. You brag yesterday about not wanting to lose a customer yet you are unwilling to work with someone to help keep them regardless of their circumstances. All about the money..........So unprofessional......
March 2, 2020
Google Public Storage Tyler D
Lynette, Sam & Melody were all very helpful & it is an impeccably clean place.
March 1, 2020
Google Public Storage Georgia Sipe
February 28, 2020
Google Public Storage matt bailey
February 21, 2020
Google Public Storage Will Job
February 15, 2020
Google Public Storage Amy Cadwell
Edwina was amazing to work with. Very informative about the spaces and showed us how to use all the features. Very clean facility.
February 14, 2020
Google Public Storage Lonnie Glover
The service was excellant. They were very relaxing and friendy peoples to talk to and very professional!!
February 12, 2020
Google Public Storage Rashanda Williamson
She was very friendly and helpful
February 12, 2020
Google Public Storage Carlotta “Carla” Foster
Excellent customer service and the storage area is immaculate. I actually got a brand new unit. The one thing that i don't like is having to get out of the car to let the gate up after, so you are entering the code 2 times to get out.
February 4, 2020
Google Public Storage Kyle Christiansen
January 28, 2020
Google Public Storage James Miller
Came here to check into storage units, had a great experience very smooth and simple. Sam and Edwina did a fantastic job! Highly recommend
January 27, 2020
Google Public Storage Kelley Rosati
Kristy and Lynnette were both very knowledgeable and helpful. They eased my worry about getting a storage locker and making sure I got the right sized locker.
January 25, 2020
Google Public Storage Cliff Skagen
Incredible service incredible facility!
January 21, 2020
Google Public Storage Marcus Ammerman
Wonderful experience
January 18, 2020
Google Public Storage Lindsey Brown
Sophia and Edwina are so sweet. Thank you ladies!
January 10, 2020
Google Public Storage Chuck Holien
Really nice people and very easy to deal with… Highly recommended!
January 10, 2020
Google Public Storage Destin Ertel
The people. Working there are Great
January 4, 2020
Google Public Storage Matthew Sullivan
December 19, 2019
Google Public Storage amy olson
This is my first experience with renting any sort of public storage and I would HIGHLY recommend this place. Sophia and the other workers there was very patient and helpful and made sure I was getting the right amount of space for the right price.
December 18, 2019
Google Public Storage Jason Miller
Staff was very friendly and security is top priority.
December 18, 2019
Google Public Storage Katrina Yezzi-Woodley
December 17, 2019
Google Public Storage Jenny McCook
Great location. Super clean. Pricing is easily half of some others and Sophia is a doll
December 11, 2019
Google Public Storage Krystal Halverson
Edwina and Sophia did a great job with my requests and served me 5 star***** customer service. I requested an end unit, and got it. Along with other services I requested, they made 'things' work for me and my needs. I also want to make sure to mention that Kristy, at the Lakeland location in Maple Grove, has great* customer service skills, as well. Thank you Public Storage!
December 6, 2019
Google Public Storage Darrel Wyszynski
Staff was very helpful in setting up two accounts. We were given a tour of the facility and entering the facility and accessing the sites were explained very clearly.
November 29, 2019
Google Public Storage Patrick Raum
OT Shawn. Great service.
November 26, 2019
Google Public Storage Anjelo faride Vargas obando
New publicstorage. I'm help construction !
November 25, 2019
Google Public Storage Vern Silvernale
OT was great.
November 23, 2019
Google Public Storage Theresa Pietenpol
OT and Sophia were very helpful, made the process easy and were a delight to work with.
November 22, 2019
Google Public Storage Josh Mauney
Great service and helpful people!
November 18, 2019
Google Public Storage Linda Hallquist
OT was very knowledgeable and great communication. He explained about keeping the storage safe.
November 16, 2019
Google Public Storage Sydney Elliott
November 16, 2019
Google Public Storage Dominic Cartier
November 14, 2019
Google Public Storage Megan Dawson
Shawn was absolutely amazing. He made the whole process of renting a storage unit fun (and it usually isn't fun). He was super helpful and even talked me into an inside storage unit and explained his reasoning behind it. He just wanted to make sure I knew all the nuances with a storage unit outside and after talking it through, I realized an inside unit was best. All in all, I had a great experience and would love to work with Shawn again!
November 11, 2019
Google Public Storage Jim Kohrt
This property is beautiful. Shawn, Stacy and Sohpia are so friendly and kind. They even put a strap on the door. I am disabled and that will be so helpful for me to get into my unit. Nice nice people!!!
November 9, 2019
Google Public Storage Son Nguyen
Shawn and Sophia we great help, I will be back!
November 8, 2019
Google Public Storage Zach Dukatz
Great service
November 5, 2019
Google Public Storage Marilyn Nolting
Shawn and Sophia are great. very friendly and helpful always seem to be happy.
November 3, 2019
Google Public Storage Matt Baker
Shawn and Stacy were great! Very friendly and were able to answer my questions and found a unit that fit my needs. Would definitely recommend.
November 2, 2019
Google Public Storage Joel DeMarais
I needed to downsize from a 10' x 20' to a 10' x 15', Shawn, Stacy & Erika did a great job helping me find a smaller unit that was very close to the one I was currently renting. Simple smooth transition, great customer service, nice work, thanks for all your help.
November 1, 2019
Google Public Storage SkiKoala
Excellent customer service! Shawn was very helpful the moment we walked in. Building is brand new and security is tight. Would highly recommend using this location as your storage space.
October 31, 2019
Google Public Storage David Erick
needed a climate controlled environment for my stuff, that was closer to my new home. Found this place, Shawn helped out with size and location of unit. Very clean and well run facility.
October 27, 2019
Google Public Storage J Christopherson
Clean, secure storage area. Shawn was very helpful during check in and after.
October 26, 2019
Google Public Storage James Schumm
October 15, 2019
Google Public Storage Mike Duffy
It is great working with Shaun and Stacy.. The new storage facility look great..
October 15, 2019
Google Public Storage Kirsten Duffy
Love working with Shawn and Stacey! They care so much much about their customers !
October 13, 2019
Google Public Storage Kristin Hayes
October 1, 2019
Google Public Storage Sarah Smiley
Stacy was/is very friendly. The facilities are very clean and I will most definitely recommend this public storage to my friends and family. Public Storage # 25549
September 28, 2019
Google Public Storage Dee Mua
My husband and I needed storage not just once but twice and we were very lucky to have Shawn help us both times. Shawn is very helpful, respectful and great at what he does. He explained everything and helped us get the best deal! Shawn is the person you want helping you find the right unit. He doesn’t rush you or pressure you into any thing. Thank you Shawn!!!!! This place overall is very clean and well taken care of.
September 26, 2019
Google Public Storage stephanie reid
Shawn & Stacy were excellent. They were super friendly, very professional, & they explained everything to me thoroughly. I highly recommend coming to see them for any/ all of your storage needs.
September 20, 2019
Google Public Storage Terry Wright
Great new space and Shawn and Stacey were great
September 10, 2019
Google Public Storage linda vang
September 9, 2019
Google Public Storage Trisha Bixler
Great new facility, Shawn was great help, 5 stars!
September 8, 2019
Google Public Storage Justin Sutkowski
September 3, 2019
Google Public Storage Laurie Resch
This place is the only place to store my stuff. Love shawn and and stacy.
August 23, 2019
Google Public Storage Christine Theilmann
Had a great experience getting a unit :) thanks OT
August 15, 2019
Google Public Storage Harold Torres
Shawn and Lisa were amazingly helpful in transferring my unit.
August 8, 2019
Google Public Storage Mimi M.
Shawn was amazing give this man a raise seriously his performance was beyond my expectation. I hope I do more business with him in the future.
August 6, 2019
Google Public Storage DreemzR4Real
August 6, 2019
Google Public Storage tmyfaith34
I had the best experience with Shawn on what started as such a rough day! He helped me everything I needed and more! Thank you for the great customer service!
August 6, 2019
Google Public Storage Cherokee Walker
August 5, 2019
Google Public Storage Nina Butkevich
Do not rent here your money is better spent elsewhere no regard for your own private space. The whole point in renting a unit is to be able to be the only one to access it. Apparently if the company wants to cut your lock off and put a new one on they can. They can even take your whole door off leave it exposed so anyone around can steal your things to replace the door all with less than a weeks notice. They don't care about your items they will do what they want and invade your privacy. When I asked if my items are damaged what would be done I was told that things get damaged and it's not guaranteed they won't be. I paid for a unit so that only I would have access and apparently that isn't the case. The only good thing about this place is Shawn he is very kind other than that take your business elsewhere.
July 29, 2019
Google Public Storage Juliana B
It's a place to put your things, but beware of the extra costs they try to rope you into. They try to fast talk you into their insurance (you HAVE to have your stuff insured,) and even if you have renters insurance, they'll try to convince you it's not enough unless it specifically covers storage units. There's a list of twenty thousand questions you are supposed to be able to answer to determine if your insurance passes their test. Then they try to make you buy THEIR padlock for $20, like any ordinary Master padlock isn't heavy duty enough. Your first month's rental might only be a dollar, but there's another $24 due for "administrative costs" (for having the person on duty help you?). Ugh. Practice up saying "No, thanks" before you get there. You're gonna need it.
July 23, 2019
Google Public Storage Xander Flood
5 stars isn't enough for this place. Needed a space to keep some things in the middle of moving, and this place was fantastic. Love the climate controlled units so that I don't freeze my gawrsh's off if I'm moving stuff in the cold. Would definitely recommend. Google - Why can't I rate higher than 5 stars?!
July 18, 2019
Google Public Storage Nate Nate
Great service.
July 18, 2019
Google Public Storage Andre servin
Kristy is great!
July 9, 2019
Google Public Storage Angela Heiskary
I used this facility for a year and had great customer service when starting and ending my lease. Shawn was amazing prior to my moveout. He went out of his way in helping with everything I needed and answered all my questions! Definitely recommend them!
July 8, 2019
Google Public Storage Betty Crosby
Shawn and Sam helped me so much,thanks for everything! Great wonderful customer service, will recommend to everyone!
July 7, 2019
Google Public Storage Tina Shipley
Shawn has always been so friendly and helpful! Thank you so much Shawn!🙏👏
July 6, 2019
Google Public Storage Dennis Murphy
Went above and beyond. Helped me look for an item. Friendly and accommodating.
June 24, 2019
Google Public Storage Carli Kennedy
Shawn was very helpful and friendly during a hard day of moving. Very clean and easy access to storge unit.
June 16, 2019
Google Public Storage Erin Jackson
June 16, 2019
Google Public Storage Kim Reed
Kristy was awesome...super helpful in a stressful situation!
June 13, 2019
Google Public Storage Ken Young
June 11, 2019
Google Public Storage Becky Dukowitz
I have had a very nice experience with Public Storage in the 5 years I've used the facility. Sam's customer service was great with my move-out details. I would greatly recommend this location.
June 10, 2019
Google Public Storage beth herr
Shawn was very helpful and gave very useful information. He was able to help me with all of my questions. Overall, it was a great experience and I will be recommending this location.
June 3, 2019
Google Public Storage Albert Garza
June 2, 2019
Google Public Storage Living Proof
Very helpful and friendly. Shawn made sure we had everything we needed even a rolling cart. Great service here.
May 24, 2019
Google Public Storage Dorcas Dalmeida
Lucretia was so amazing helping me and my mom get our storage🙌🏾 she's awesome 👌🏾👌🏾👌🏾
May 22, 2019
Google Public Storage Bob Johnson
Extremely helpful, definitely recommend for all your moving needs!
May 9, 2019
Google Public Storage Jesci Rae
May 8, 2019
Google Public Storage Mark W
I've had several units at this facility for the past 15 years. It used to be great, but it started going downhill during the past 2-3 years. It's dark, dirty and a lot of things are in disrepair. (Good luck finding a cart too. They only have one for the whole place and it's always missing.) Recently, one of my units was burglarized, along with many other units in this same facility. I found out from the investigating Police officer that their security cameras weren't even turned on. This place kept raising my rent year after year, yet the quality kept getting worse and worse. As a result of this latest incident, I moved to a better place. Do yourself a favor and look elsewhere.
April 29, 2019
Google Public Storage Nick Danielson
Great place for service and i love the climate control units!
April 25, 2019
Google Public Storage Michelle Lee
April 24, 2019
Google Public Storage mark Ostmoe
Our second floor unit was emptied out by a Burglar. We have had units with these losers for years and never expected this! We had purchased their insurance and when we made a claim we were told to prove that we didn't empty it ourselves! 10x15 heated unit stacked 8 ft high. About $20k to replace. Do not trust this company with the security of your property!
April 5, 2019
Google Public Storage Joe Anderson
Very quick and easy service and accommodating employees at this location
March 28, 2019
Google Public Storage bob d
Friendly good customer service. Great prices
March 28, 2019
Google Public Storage Tina Poseley
Great experience
March 27, 2019
Google Public Storage Eric Z
Reeds the best. He helps out alot. Cleans up. Very polite. And i love the heat.
March 12, 2019
Google Public Storage Timothy Mattson
Debbie is the best manager.
February 28, 2019
Google Public Storage Eric Riss
Chez and Reed, the most helpful people I could ask for
February 27, 2019
Google Public Storage Jennifer Andrews Vasquez
Five stars isn’t enough for them great service clean and reliable
January 31, 2019
Google Public Storage chrisfrombp
I love this place.
January 26, 2019
Google Public Storage Aaron
Bad!
January 22, 2019
Google Public Storage cece yafondo
Stopped in to make a payment shay was very pleasant as always
December 9, 2018
Google Public Storage Katelynn Swiontek
Katiyanna was great! Super helpful and made the check-in process super easy! Chris was great before hand keeping me informed too!
November 28, 2018
Google Public Storage ida crawford
You guys are the best at this public storage Love .the .cleanliness Thanks montrell and shamona
November 28, 2018
Google Public Storage Raven Davis
Place was very neat and clean. The staff guy Montrell, was very respecful and professional. Thank you.
November 6, 2018
Google Public Storage David Conlan
Great location. Montrell had great customer service and made getting a storage locker super easy.
October 27, 2018
Google Public Storage Pasta
Needed some space for a few months for our business while we wait for warehouse and this place was perfect. Great service from Montrell at the Maple Grove location off of Zachary. Called me to make sure I didn't have late payments and anything else I needed. When we were done with the space we got a refund for the rest of the time that we paid for! Highly recommend!
October 7, 2018
Google Public Storage Joshua Lind
September 25, 2018
Google Public Storage YPG Minnesota
Chris and Montrell Are pretty great together I know if Chris is not there Montrell can be counted as a go to person
September 20, 2018
Google Public Storage Brandon Kirk
This is a great public storage
August 23, 2018
Google Public Storage Izzybella Selzler
Chris was so awesome and a pleasure to have helping me. He made sure i got the right size i needed.
August 23, 2018
Google Public Storage Alyssa Kennedy
They are renovating this location right now, so it looks different and slightly barren, but it's a positive change. I was worried at first but they are working on streamlining all communications via e-mail (to let you know what's going on even if it doesn't directly affect your unit specifically). Overall nice place, no problems besides needing to fix the elevator door and locating the carts on occasion - which they are responsive about. Good rates and I'm glad to have kept my stuff here for the last year. Thanks!
August 3, 2018
Google Public Storage Dustin Lauzon
Chris was amazing and helped me save a ton of money with the deals he had available. Definitely recommend this place instead of uhual.
July 28, 2018
Google Public Storage Francisco Gutierrez
You reserve a unit and they rent it out, they probably think they're the only ones with storage, wrong!
July 23, 2018
Google Public Storage Kat Dalager
We rented a 10'x30' unit the second week in June intending to have the unit for 2-3 months. About a week later we received a letter that they were going to tear down that section of the storage facility and that we would have to have everything removed by the end of July. Multiple calls to the manager went unanswered for weeks. We finally worked out a move into another unit across the lot, but it was a scramble because it meant coordinating yet another move that we did not plan for. They didn't cut us a break on the rent for our trouble, either. I can't believe that they didn't know about the demolition at the time they had us sign the original contract. Very poor business practice and horrible customer service.
June 27, 2018
Google Public Storage Ida Crawford
Walked in yesterday as Montrell was explaining fhe rental process to a customer my brother... He explained how moisture and smells could get into the units omg i told my brother you better get it we didnt buy one but we might have to if we sfay longer then the 5th
June 25, 2018
Google Public Storage Steph Wilson
Everyone I’ve met at public storage has been great! Chris will go above and beyond to make sure his customers have everything they need!
May 29, 2018
Google Public Storage kitten yang
Montrell was very helpful and welcoming. He gave a walkthrough to my reserved storage unit and other ones that I wanted to look at. He has a sense of humor and is a patient man. He talked about precautions to take to keep items protected from condensation build up, water damage, while in storage.
May 14, 2018
Google Public Storage tmccall201
The customers service was amazing they helped me with my boxes to the car.
May 14, 2018
Google Public Storage Joi East
Patrick was great in helping me select what size storage I needed. He was very nice
April 24, 2018
Google Public Storage Joseph Gayflor
BRAVO TO CHRIS, SHE IS A GREAT EMPLOYEE.
April 20, 2018
Google Public Storage qwest 4one
To pricy
March 30, 2018
Google Public Storage Bobby Cross
Neil and Corey did a wonderful job great customer service nice work
March 23, 2018
Google Public Storage corey cross
March 1, 2018
Google Public Storage Alex Gaffke
Worst place ever!!! When we moved in the person at the front desk smelt of weed! Who then proceeded to open as we found out the wrong storage unit. We came back the next day to continue our move-in and our lock was cut off because we "didn't pay for that space" Once he realized his mistake "still high" they promised things would be sorted out. I have received emails confirming we have moved out of our unit but zero emails or calls telling us that our records have been updated! I live in a different state and have no clue if my things are still in storage - because this place is a shitshow and no calls back!
February 26, 2018
Google Public Storage Heather Peterson
NEVER RENT FROM ANY PUBLIC STORE FACILITY! THEY LIE! When I called to reserve a unit I was told that I would pay per day on the month I moved my items. Based on this information I reserved a unit. On the day I showed up with my house hold items I was told that I was required to pay the full amount regardless of the day I removed my items. After speaking with the property manager, Chris, and his boss, Lauri, I was told that I did not have to pay the month of January because I moved my items out on January 2, 2018. When I received a January bill I called asking if I was required to pay the bill and was told no. When I receive a January bill reminder I called again, this time speaking with Patrick, and was told there was a note in my record stating I didn't need to pay the January bill. Then in February I received a collections notice. I called the main line with my concern and asked for the number of location and the district manager to which they refused to give me. They would only give me the collection agents number. I called the main line a second time and this time was given both of those numbers. I called the property five times before I was able to talk to someone. Only for Chris to tell me there are zero notes regarding my January bill. I have called the district manager seven times only for him to call me once back. I'm being ignore and lied to. NEVER RENT FROM ANY PUBLIC STORE FACILITY!
February 24, 2018
Google Public Storage Melanie Gellerman
Great people. Super helpful and knowledgeable. Fast and easy to rent. Would recommend to anyone needing a place to store stuff!
February 19, 2018
Google Public Storage A D
Fantastic service! I’d only buy boxes from Chris! He always is so friendly and helpful!
January 12, 2018
Google Public Storage Pam Gester1
My car broke down and they were very friendly and let me get iit going even it stayed over night
December 7, 2017
Google Public Storage Ry Anne
Friendly service 👍🏽
November 25, 2017
Google Public Storage Steve Lin
October 30, 2017
Google Public Storage Marquise Burns
Very good experience Chris was very polite and quick with helping me out. Would definetly recommend public storage
October 8, 2017
Google Public Storage Kathy Backlund
Have tried for two years to get them to fix hole in door of "climate control" storage, with no luck. Now have furniture, paintings, etc. wet, ruined, & moldy!
September 28, 2017
Google Public Storage Dustin Illg
Very satisfied with my public storage managers Chris and Patrick at the Maple Grove location. I forgot my lock at the location and they made sure it got back to me so I was able to lock my storage unit. I really appreciated the professional help and service.
September 7, 2017
Google Public Storage Daniel Strum
Christian did a great job getting us set up with a new account, very accommodating to our special needs.
August 27, 2017
Google Public Storage Christian Neal
This place is awesome.
July 25, 2017
Google Public Storage Tajah East
Patrick was very helpful to me and my mother! Great customer service, absolutely wonderful.
May 31, 2017
Google Public Storage Greg Janzen
Patrick was very helpful with getting me a gate code and he was very pleasant.
May 31, 2017
Google Public Storage Tavia East
Patrick was great! He answered all of my question and let me know what I needed. Great customer service!
March 30, 2017
Google Public Storage Bri P
Wonderful and knowledgeable service! I'm looking forward to doing my business here!
February 6, 2017
Google Public Storage Brad Ganzer
Need a box to put your stuff in? Here you go.
January 24, 2017
Google Public Storage G BA
Loved it. Chris makes the process very easy and his easy going attitude is nice! Bang up job Chris!
January 17, 2017
Google Public Storage Jim D
I can't say enough good things about this place. The staff, (Chris, here's your shout-out), are courteous and professional. The security they have in place helps me feel comfortable leaving my work truck there. The entire lot was clean and very well maintained. I give this place 5+ stars.
December 12, 2016
Google Public Storage Prince Selassie Gadogbe
The Gentleman at the front desk was realy nice.Had a good customer service experience..
November 30, 2016
Google Public Storage Kenneth Abam
Chantell is awesome
November 30, 2016
Google Public Storage Russel Larson
November 30, 2016
Google Public Storage Susannah Nyemah
November 28, 2016
Google Public Storage Jenel Larson
November 28, 2016
Google Public Storage John S
Best place ive ever stored at, easy and clean
October 13, 2016
Google Public Storage terry pernsteiner
Jerry and staff are outstanding. I highly recommend this property.
October 10, 2016
Google Public Storage Tom Be
Jerry is wonderful to work with and very efficient at getting you through the process. Look forward to seeing him each season.
September 25, 2016
Google Public Storage Matt M
Jerry and Jan made the move in process extremely ease and hassle free. They have been Great to work with.
September 16, 2016
Google Public Storage Tracey Tanner
Jerry and Jan are both very nice people! Jerry is always very helpful.
September 2, 2016
Google Public Storage Raymond So
This is my 2nd Storage Unit Rental within this location. There was some confusion, but it was all straightened out. Jerry has been very helpful throughout the process. I'm glad he still has time to play some golf along the way.
August 14, 2016
Google Public Storage Leighton Tripp
Jan/Chantelle are great, wonderful help !!!! 5 stars
August 14, 2016
Google Public Storage Angie Sherk
I would recommend either the Public Storage in Brooklyn Park on 73rd or the one in Maple Grove on Zachary Lane. I had to use both Today and Chantelle in Brooklyn Park and Jan in Maple Grove were ROCKSTARS! They both did whatever they could to help me get a storage within my price range on the fly. Not to mention it was climate controlled and close to the elevators! Thank you so much! Your staff is professional and goes above and beyond!
July 8, 2016
Google Public Storage Gotta HaveIt ToyShop
Without a doubt, this location is one that I would recommend to anyone with storage needs. The help I received from Jerry and Jan was very helpful in determining my size needs and what merchandise I could easily purchase at their location They saved me alot of time and energy with their guidance.
June 13, 2016
Google Public Storage Alan Brixius
June 9, 2016
Google Public Storage Michelle Cadieux
Jan and Jerry are great. Clean place, Good Value.....and very responsive to my storage needs !!!!!!
May 30, 2016
Google Public Storage Sarah H Kish
Terrible customer service and dishonest manager
May 9, 2016
Google Public Storage M3Giggs Gaming
Jerry is INCREDIBLY helpful! He made renting & moving in easy! Jan is there to lend a helping hand! Great location! Great people!
May 8, 2016
Google Public Storage kathy backlund
I've used this location for years, only because I'm not sure yet how I'm going to handle everything in there. My family had to move me out of my house while I was hospitalized. Anyway, I signed an agreement, yet they have been continually raising the price on both of my storage units. Sometimes every few months! They already charge way too much. Seems to me they should be giving people a long-term discount, not raising the price every few months. Also, one of my units is supposed to be "climate control", however, it has a 6+ inch hole where the black rubber weather stripping should be on garage door. Water has gotten in, and I'm sure there are mice, etc. in my stuff. I have called the 800 number several times, and talked to Jerry a few times about this problem. Have said if they are not going to fix, I want to pay the cheaper price on NON "climate control' unit. Dream on... I would NOT recommend this place for storage.
May 5, 2016
Google Public Storage Jason Esse
Jerry and Jan are absolutely Fantastic. The customer service you receive at this location is the very best experience one can could expect. Property is very clean well lit and level. Location has easy access in and out. JR
April 29, 2016
Google Public Storage H Nelson
Nice facility but an over 40% increase in price in just over a year is outrageous.
April 6, 2016
Google Public Storage Gerry Tucker
Jerry, Jan and Beth are all very helpful and knowledgeable. They helped me pick the best unit and best terms to best meet my needs. The unit is clean and easily accessible. Thank you all.
April 4, 2016
Google Public Storage Patnacia Goodman
Jan was incredibly helpful when we came in. She made the whole process easy and made us feel well cared for.
March 8, 2016
Google Public Storage Carol Daniels
Jan went above and beyond to help me secure a parking spot for my vehicle. Have had good experiences with both Jan & Jerry.
March 7, 2016
Google Public Storage German Autoworks
Jan and Jerry are always very helpful and friendly for all my needs and question. Thanks guys.
March 6, 2016
Google Public Storage Jason Belden
Jan and jerry are always a pleasure to work with, will recommend to other. 5 star service.
February 23, 2016
Google Public Storage Marie Grande
WOW! Clean facility, knowledgeable staff. Jerry was so helpful! I would recommend this location to all my friends and family.
February 2, 2016
Google Public Storage Ken Johnson
Very convenient off Hywy 610. I've used this facility for 9 years and have always been treated like family. I truly love the staff- Jerry and Jan, great job you guys see you soon... Y.B.K.👑
January 5, 2016
Google Public Storage Bri-ana Schellenberg
This place is awsome! Jerry is always great, so nice, remembers me every time im in! Ive been there a year now and im so glad I choose this location! The place is clean and well managed!
January 4, 2016
Google Public Storage N W
This is my first public review for any company and I am happy to say that I couldn’t be more satisfied with the service I received at the Public Storage facility in Maple Grove off of Zachary Lane. About 2 months ago, I had to move out of my town home because my lease ended and I couldn’t find another rental in time. For the first time in my life, I was forced to put my stuff in a storage center and had to stay with family while I searched for another place. The day before my scheduled moving day, I made the last minute decision to put my stuff in storage. I felt nervous and anxious because I had no idea what I supposed to do or how much it would cost etc.. After making several calls to storage companies, I spoke to Cameron who is the manager at the Brooklyn Park branch. Cameron Burnell was very understanding of my situation and he promised to help me get set up in time for my move the next day. Cameron recommended that I use the public storage facility in Coon Rapids on Robbinson Dr.. When I got to the Coon Rapids facility, I spoke to the manager there named Tequila who was extremely rude and unprofessional; she lacked basic skills in customer rapport and didn’t seem interested in helping me. I decided not to rent a unit from her and left the center feeling very disappointed and shaken by the bad experience. I explained to Cameron what happened and he was very understanding and promised again that he would help me. At this point, I was in panic mode because my movers were coming the next day to move my furniture into the storage facility and I still did not reserve a storage unit and my time was running out. Cameron recommended that I try the facility in Maple Grove. He told me that Jerry was a great guy who would really treat me well. Cameron was right. Jerry was VERY friendly, respectful, understanding, and funny. He put my anxiety at ease and helped me with every step of the process. I also met Jan, the other worker there, and she was equally nice and helpful. When I initially rented the storage unit, I thought I would only need it for 2 weeks, but I was wrong. Winter is not a good time for the rental market so I ended up renting the storage unit in Maple Grove for almost 3 months. Throughout this whole time, Jerry and Jan gave me the best service possible and always with a genuine smile that lifted my spirit which was really low during this period. I hope that I never again end up in the position where I am forced to put my things in a public storage facility; however, if for any reason I EVER need to use a storage facility again (for any reason), there is no question I would come back to Jerry in Maple Grove. As I told Jerry before I finalized my account last week, working with him and Jan was one of the few good things that came out of this difficult moving experience. Thank you!!!! to Cameron, Jerry, and Jan for your help and kindness at a time when I really needed it and will always appreciate it!!
December 20, 2015
Google Public Storage Lisa Gleason
Reserved online and spoke with Jerry right away to confirm. Jerry was great on the phone and very helpful. Met with Jan the next day to get set up. Jan was very pleasant and helpful with all our questions. Gave us a tour and got us all set up quickly. Very satisfied with the service.
December 16, 2015
Google Public Storage Jeff Rinehart
Jerry is wonderful to work with I loved my storage unit experience
December 11, 2015
Google Public Storage debbie Rogers
This place has always been very accommadating, close to major highways, affordable and most importantly of all, Jerry has ALWAYS been very pleasant, kind and helpful. I do not know his last name but he always has a smile on his face when I have walked in and sounds like he is smiling through the phone every time we have talked. I will DEFINITELY recommend this business to family and friends.
November 19, 2015
Google Public Storage Jennifer Koterba
Wonderful Customer Service! Jerry and Jan are so sweet and always very informative!
November 16, 2015
Google Public Storage tim labeaux
cant say anything negative....friendly helpful counter lady......clean facility......good access....agreeable rates.
October 26, 2015
Google Public Storage Ninja Master
Good storage place. Has boxes and tape and stuff.
September 12, 2015
Google Public Storage Mary Venzke
Easy and quick, thank you!
September 12, 2015
Google Public Storage kelly woitel
Jerry is always so pleasant and polite. Always friendly and seems on top of the world. Public storage is very lucky to have such a great employee.
September 8, 2015
Google Public Storage John Schoffstall
Micky did a fantastic job in helping me get a place the I needed store my items. I was a walk in. And he took time to do everything that was needed for me. Thanks
September 1, 2015
Google Public Storage Dasha Jessen
So easy. Reserved online and was able to move in with in an hour. Jerry made everything at the location easy, fast and pain free for a quick move. Thank you
August 30, 2015
Google Public Storage Joy M
This is a great facility - clean and quiet. I had a good feeling about the place from the very beginning. That was several months ago and I still feel the same way. Jerry is so wonderful and very knowledgeable. Jan is just as great. They both provide excellent customer experience.
August 17, 2015
Google Public Storage Shawn Knight
Jerry and Jan are great and always very nice and helpful. They have everything you need to store or move. They have funiture covers, boxes; even give discounts when you buy multible boxes. Been there on and off for many years.
July 28, 2015
Google Public Storage Amy Riegler
Excellent service! Easily reserved a unit online and went over to inspect and sign. Jerry's information was very helpful and useful; he made the whole process quick and easy and with a smile. Unit and facility was clean and well kept. Don't even think about another storage facility if you are reading this - rent here!
July 7, 2015
Google Public Storage Jeanne Gunderson
Jerry was very helpful. The storage units are just what we wanted. Could have more lighting. Hope the rest of this experience is as good.
June 26, 2015
Google Public Storage mark therrien
I would like to say thanks to jerry for all his help.You wont meet a nicer person.Good job thank you so much
June 13, 2015
Google Public Storage Mike G
All around great experience. Jerry was more than helpful towards all my needs. Even though we only stayed about a month I would return to that location if I ever needed storage again. :)
May 15, 2015
Google Public Storage edward constantini
Jerry was extremely helpful and great to work with trying to ensure we had the right size unit. He is explained all of the reservation details - we are very satisfied with the service received. I would recommend this site to my friends. Thanks again.
May 5, 2015
Google Public Storage Nikki Doering
Jan was super helpful and made it easy to rent! We rented at Public Storage because of her! Thanks Jan :)
April 25, 2015
Google Public Storage Tyler Gooler
Nice location, jerry the property manager was very nice and helpfull
April 17, 2015
Google Public Storage Denise Larson
I had a great experience. Jerry was very helpful in getting me the right storage for my needs. Jerry also explained and went over all the details for me. I will recommend this facility to anyone looking for a storage room.
March 24, 2015
Google Public Storage Greg Yungner
Awesome experience, great service!! Highly recommend this facility!
March 22, 2015
Google Public Storage Lisa Benson
It was an easy process to get started. Jan was personable and very helpful.
March 18, 2015
Google Public Storage Abby Schulte
This facility is extremely clean and the staff is very helpful and kind. I would highly encourage anyone needing guidance or assistance in renting to use this storage provider.
February 18, 2015
Google Public Storage Carol Sartin
We have a storage space at the unit and with the freezing temps our door was frozen shut when we went the other night. Jan went out of her way to help us attempt to get the door open. I appreciated her willingness to help us in any way she could. Additionally, we returned the second day and managed to break the key off in our lock in addition to having a frozen door. Jerry came out and helped us get the lock off, get the door open, and without him we are not sure what we would have done. We really needed to get to the items inside the unit. Thanks again to Jan and to Jerry for helping us. You are Great!!!
February 14, 2015
Google Public Storage Jeff LaMott
Jerry at Public Storage in Maple Grove is great to work with. He processed everything quickly and was easy to understand. On top of everything else, he is a very nice guy too!! I recommend this location to anyone interested in renting storage.
February 3, 2015
Google Public Storage LaMara Holmes
Got another storage space here and I couldn't be more impressed and thankful for my experiences here. Jerry is always so hlpful and informative. He goes the extra mile to make sure his customers are satistfied with the service they are recv'ing. This positive attitude makes for a experience. Glad to be continuing buisness with them. (02/03/15) Jerry is by FAR the best manager of any facility I have encountered. He is very informative, helpful, and always wants the best interest for his customers. He made sure to call every couple of days when I didn't come in to put my lock on my unit & he put one of his on until I made it out which was really helpful! Jan is also helpful and they both make sure all of their questions are answered and we are comfortable in our unit. I would defenitely recommend this storage facility to anyone looking to put their things in a storage unit.
January 22, 2015
Google Public Storage Amy Beale
Jerry and Jan are wonderful and SO helpful!! We have rented several units at this location and would recommend it to anyone.
January 16, 2015
Google Public Storage Eric Eelkema
I just checked in a new unit, and the experience was great. Jerry was very friendly and helpful and made me feel confident in the facility. Thanks!
December 23, 2014
Google Public Storage G Coffey
Fantastic, Jerry is just fantastic, very attentive to the customers needs. I would recommend this location to everyone!!!
December 23, 2014
Google Public Storage Lisa Pietrafitta
Always very friendly and helpful! Jerry was very thorough in explaining everything we needed to know about the facility. Jerry takes the time to know his customers and is always willing to assist me with whatever I may need. Thanks Jerry!
November 24, 2014
Google Public Storage Mark Mathiasen
I have rented at the Maple Grove store for years. Jerry has always provided top notch service.
October 25, 2014
Google Public Storage Jennifer Dupont
Jerry was awesome. He always was helpul. I did end up cancelling my storage unit though due to the price increase which I was not aware of when happened.
October 15, 2014
Google Public Storage Paul Conrow
I use this facility whenever I need to store my camper. Jerry is always very helpful and accommodating. The site is clean and secure and meets all of my needs.
October 14, 2014
Google Public Storage Mary Sonnack
We have rented from Jerry at Public Storage for many years. Jerry gives customer service that is beyond our expectation. He ALWAYS returns our calls promptly. He is very competent and knowledgeable about the best price and storage area for our needs. He does an excellent job of maintaining the entire facility and the security is excellent.. We have been repeat customers because this facility is extremely well run.
September 16, 2014
Google Public Storage robert leneau
Jerry the property manager was friendly, helpful, knowledgible, courteous, very quick at getting me signed up and down the road. Excellent customer service!
August 24, 2014
Google Public Storage Noah Johnson
August 17, 2014
Google Public Storage Keith Thompson
Very friendly lady
August 10, 2014
Google Public Storage Debbie Jozwiak
Very efficient service! Chantell was very knowledgable and helpful!
August 6, 2014
Google Public Storage Kathi Oehlert
As everyone else has said, Jerry is fabulous!!!! He is the best facility manager I've ever met! Very helpful, courteous, knowledgeable, always has a smile on his face. I was helping friend find a storage unit on rather short notice. Jerry gave us the Grand Tour and explained everything about hours, access, security etc. I would highly recommend this storage location.
July 28, 2014
Google Public Storage kimberly Hilden
Jerry was very friendly and helpful. Moving is very stressful and he definitely helped to make one step so much better. I really appreciate having the process or quick and easy.
July 11, 2014
Google Public Storage Jacob Ferm
Mickey did a fantastic job helping me with the setup process. Location is in a great area and they offer decent prices than the other climate controlled units.
July 4, 2014
Google Public Storage Scott Pearson
Jerry was very helpful and informative. The experience was pleasant. I wish you would tell people when they reserve a locker that you have buy your locks and the price of insurance. This has no bearing on Jerry and the experience I had at the location. Thanx Scott.
May 29, 2014
Google Public Storage Jeremy Jedlicki
Great Storage Units! Clean and dry. Had two units there for six months.
May 21, 2014
Google Public Storage Dale Snedeker
Great Location! Super Clean! Great Manager! Jerry the on site Mgr, was very helpful in all aspects of the rental process. He was very polite and took the time needed to answer all my questions! Thanks Jerry and Thanks Public storage for hiring such a quality person!! Keep up the good work!!
April 29, 2014
Google Public Storage Snoogoo Z
jerry and jan are the gold standard for customer service! Transparent, straightforward, and pleasant.
April 22, 2014
Google Public Storage Diane Scott
This is the first time that I have rented a storage unit so this was all new to me. I needed a storage place quickly so I stopped in the office prior to renting the storage unit. Jerry greeted me with a smile and handshake and introduced himself. He brought me back to the space so I could look at the 2 units available and decide which would work best for my storage needs. He explained in detail the application process, insurance requirement, locks, monthly rates and how to enter and exit the facility. He also told me the days and hours that he works and to call him with any questions or concerns. How many businesses do that these days?? NOT MANY. Jerry gave EXCEPTIONAL service both onsite and on the phone. He made the whole process very easy which brought me peace of mind. I will highly recommend this facility to anyone looking for storage needs. Thank You Jerry for all your help. It was very much appreciated.
April 1, 2014
Google Public Storage Rodney Renstrom
Stoped in to check on a storage unit Jerry was very helpfull and very professional and courteous. Seems to have a permanent Smile on his face, something we all need to do more often. Keep up the great job ! Thanks
March 21, 2014
Google Public Storage Laura Gorian
I have been at public storage for a very very long time and every visit with Jerry has been pleasant and professional. I currently live over half an hour away from here, but to get the service the trip is worth it. I appreciate the reminder calls and the pleasant way I am treated. I am sure that when I vacate this unit I will know where to go if the need ever should arise again. If I were to have any issue it would be that the other locations are not as consistent as here. Oh and free storage sounds like a great deal idk maybe two years and get a free month...just a suggestion. All kidding aside Maple Grove is clean professional and thankfully the unit stays dry. All in all a great experience.
March 15, 2014
Google Public Storage Caroline Jaeger
Jerry, the office manager on-site was extremely helpful. Prior to securing the new storage space, he brought us back to the space to ensure that it was large enough to hold our storage. He also explained in great detail the application information, the insurance requirement, the locks, monthly rates, discontinuing the rental and the process for entering and exiting. The space was exactly what we needed!
March 13, 2014
Google Public Storage corina johnson
Jerry is very helpful and knows whats open on request. Tells you and shows you your options without pushing extra products too hard. You know your options....
March 1, 2014
Google Public Storage Kathy Dom
We switched to a smaller locker today and Jerry was just super! I spoke with him on the phone prior to making the reservation online and he made sure I understood how the charges would be done based on closing the one locker and adding the other. He was courteous, friendly and got everything taken care of for us this morning right away. He provides awesome customer service and I would recommend this location to anyone in the area looking for storage!
February 28, 2014
Google Public Storage Alicia Radecki
Jerry is a top notch manager at Public Storage. He is always helpful, knowledgeable, has a great smile, and goes the extra mile to make sure you are taken care of. I was there one night making a payment before the store closed and my car would not start. Jerry stayed there an hour after closing and gladly helped me jump start my car, not to mention it was one of the coldest nights of the year. I recommend him to anyone for needing a storage facility!! He is the best!!
February 16, 2014
Google Public Storage Cheryl Smith
Jerry gave exceptional service both onsite and on the phone. Facility works perfect for my needs. Two thumbs up to this location.
November 24, 2013
Google Public Storage Doug Nelson
As everyone else has said, Jerry is fabulous!!!! I agree with LaMara Holmes, best facility manager I've ever met! Very helpful, courteous, knowledgeable, always has a smile on his face and goes the extra mile to ensure you're happy and properly taken care of. I desperately needed to get a storage unit set up and drop off a full U-Haul truck on a Sunday evening right at closing time. Jerry stayed late and ensured I was taken care of. He had all of the paperwork ready when I arrived, showed me around and quickly took care of everything I needed. Jerry's absolutely outstanding, thanks Jerry you're the best!!!!
November 18, 2013
Google Public Storage Justin Thompson
We have rented units at this facility multiple times in the past and will do so in the future if the needs arises again. The staff is extremely friendly and helpful as they helped in making recommendations and provided options that best fit our needs.
November 15, 2013
Google Public Storage David Thielman
Fabulous service by customer service on the phone as well as on-site. The phone service agent kept me on the phone while I completed the online reservation to be sure it went through. On-site manager (Jerry) called within 5 minutes of reservation to confirm details and explain the process. Jerry was very helpful when I stopped to secure the rental - showing me the unit and explaining all the necessary info. Everyone is very proactive, polite, and enthusiastic about what they do - what a pleasure to do business with them!
November 14, 2013
Google Public Storage Drea Wright
Jerry & Jan have always done more than their job calls for, when it comes to taking care of their customers. They make a Huge difference. I probably wouldn't still have a storage unit there, but-Jerry and Jan have always taken care of my needs and made me feel welcome, along with appreciated. :)
October 3, 2013
Google Public Storage John Ruha
Jerry was very helpful in selecting a place. The unit we had fit our needs. Should I need a storage place again I would use public storage.
September 30, 2013
Google Public Storage Chantal Weatherford
We had an RV we needed to store and spent some time with the MG location working to accommodate our needs. Unfortunately, due to the length of vehicle, we could not store it in MG. The team was very accommodating and helped us to find another Public Storage location. Thank you!
September 17, 2013
Google Public Storage Corey Sargent
Well run facility. The manager, Jerry, is very customer focused and is available for any questions or concerns should they arise. I highly recommend this facility.
June 25, 2013
Google Public Storage Jessica Lerbs
They respond quickly and maintenance issues get resolved relatively soon. I chose this site for its location and its climate-controlled lower-level units. I've never had a billing issue or an access issue.
June 9, 2013
Google Public Storage Jonathan Lahr
I have nothing but praise for this public storage facility. I make it a point to make my payment in person each month since the manager is one of my favorite people. I'm always advised on options for my storage needs and I'm also always greeted and treated with respect and most importantly, a SMILE! No complaints here at all.