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Public Storage Self-Storage Units at 11601 Lakeland Dr, Maple Grove, MN
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 21/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 21/mo $28
Best Price Label
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5'x10'Online only price$ 30/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 30/mo $40
Best Price Label
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5'x10'Online only price$ 42/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 42/mo $56
Best Price Label
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5'x15'Online only price$ 61/moMedium 5'x15'- Outside unit
- Drive-up access
$ 61/mo $82Best Price Label1 unit left! -
10'x10'Online only price$ 66/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 66/mo $87Best Price Label
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10'x10'Online only price$ 73/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 73/mo $98
Best Price Label
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7.5'x10'Online only price$ 82/mo
Medium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 82/mo $109Best Price Label
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10'x15'Online only price$ 92/moLarge 10'x15'- Outside unit
- Drive-up access
$ 92/mo $123Best Price Label1 unit left! -
10'x15'Online only price$ 93/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 93/mo $124Best Price Label
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10'x20'Online only price$ 114/moLarge 10'x20'- Outside unit
- Drive-up access
$ 114/mo $152Best Price Label1 unit left! -
11'x30'Online only price$ 122/mo
Parking 11'x30'- Uncovered parking
$ 122/mo $162Best Price Label
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10'x20'Online only price$ 129/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 129/mo $171Best Price Label
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30'x10'Online only price$ 268/mo
Large 30'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 268/mo $358Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
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- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 264)
Wanted to update review for new property manager Jessica. Jessica goes above and beyond! The climate control building is being swept and very clean. Notice her out on property picking up trash and weeding. Jessica is a pleasure to work with and has assisted me on several occasions. Recent contact with Paul and Jeanette were above standard. Appreciate the extra help they both provided. Kristy is always so helpful and accommodating! I had to move to a larger unit and she made it so easy and provided everything needed to make the transfer. Kristy goes out of her way to make sure everything is taken care of. Also have noticed facility is cleaner.
Paul was great
I must say this was the best customer service I have experienced in a long time! Jessica was so patient and so helpful, and she was able to handle me and customers as they entered. She was great at multitasking all in all. Jessica did a very good job and I will recommend for people to go see her!
Staff was very good and helped us out alot. She answered all out questions and concern. We are very happy customer
Jessica at maple grove lakeland was very nice and helpful.
Paul is one of the best manners I have ran into. I have rented uhaul for years going from one state to another and I must say Paul knows the system and is great with problem solving. Also I met Jessica who is absolutely customer service friendly.
If you are looking for a drive up self storage space, do not go here. I reserved a storage space online and prepaid. When I showed up to inspect the storage unit, it was damp and moldy. Completely unacceptable. I only received a partial refund despite contacting Public Storage multiple times. If you value the property you plan to store, I highly recommend against these drive up units.
Great, safe and secure. Super convenient and great facility!
Like someone else said, bait and switch on pricing. In 2 years my 10x 30 went from $135 to $236. Tony tried blaming inflation. Also serious problems with snow removal and units flooding.
This review is a more-or-less required part of signing my lease. Kristy was prompt and knowledgeable of the property and policies. A well rehearsed introduction to the facility was succinct and understandable.
Paul is an amazing person very kind and easy to work with thank for your hard work Paul. 🙂🙂
Terrible unethical business. Do not rent with Public Storage unless you fully understand the bait and switch business method. They will raise your prices frequently and without concern for the customers. Contacted customer service several times with no response, eventually spoke with a district manager who justified their schemes as market pricing. DON NOT RENT WITH PUBLIC STORAGE!
Paul was most helpful in finding a storage unit for me. Highly recommend this location.
Friendly secured
I had a great experience up until now. Vacated the unit on 4/17, was told a refund would be given when the guy working in the office checked the unit and verified everything was out. I called customer service today, wondering where my refund was for the 13 days I wasn't in the unit. Beverly advised me that "they don't give refunds". I will NEVER use this company again!
Prive is too high for the space
Jeanette was patient, kind and super helpful! If you're looking for a rental unit - start here!
Never used a storage facility. Need space to store contents of 8 Corporate apartments. Great experience from everyone I spoke to. Met with Ronald at the facility. Gave me a tour, explained how the security system worked as well as showed me the cameras that monitor. Based on my need he was able to get me two large units and I am going back for a third. If you need a storage facility this is place to go!
Recently I have noticed that the facility is a lot cleaner especially at the lift gate entrance to your storage unit. Overall the entire facility is much cleaner and organized. The attendant (Ronald) here has good customer service skills.
Great experience with Ronald our very first time renting storage!
Great service and great value!
Awful. Don’t store here. The district manager Ellie is so unhelpful and rude. Kristy is awesome! But Ellie is not a friendly person to do business with.
Very nice facility, clean.
If you were looking for a storage go to this location very helpful friendly great people to deal with.
Very helpful, friendly and informative. Clean. I felt incredibly safe storing my belongings here. Highly recommend.
I’m a new customer and just rented a climate controlled unit. All pandemic safe practices were followed and Kristy was Very helpful and accommodating.
I need the phone number to publick storage
very helpfull from Ms Melody .
Let me say that Melody at Public Storage made my day. She she called me within 10 minutes of me making a reservation with your call center. I was already enroute to the Maple Grove location; Melody gave me turn by turn direction to her office. As a customer for over 20 years, Public Storage is still the best. Melody was friendly and gave me good advice for storing my belongings. She is one of the best that I have met and she knows how to service a customer. Kudos!!! Melody and Public Storage!!!! Donna
Always friendly, and willing to help out in any situation. Just great people to rent from.
Melody was very friendly and helpful A+ five stars - good prices also
Happy this place was still open during stay at home orders. Customer service was great. Would recommend if you’re looking for a place to store things.
Great place to store things
Jeanette, at the front office, was extremely helpful in finding me the space that was best for the contents I have. She was also professional and personable.
How do I make a payment
Quick and easy set up, made it a breeze to find a unit.
Kristy did a bang up job on such short notice
Kristy was great to work with and is a great asset to Public Storage.
The process was very simple and straightforward. Everything was clearly explained and easy to follow. There’s a few discrepancies that pop up into the process like all units needing insurance and hidden admin fees, which isn’t at all/well highlighted on the website. That is frustrating because the price that’s quoted isn’t the price you pay. But that’s not peculiar to this location or Kristy, that’s a company issue so I did not deduct any stars. Kristy let me know as I was looking at the unit that insurance was required, so she did her part of giving fair warning. Pleasant experience and recommended for those seeking storage solutions.
Kristy was very helpful and awesome!
Kristy was so nice! It was my first time renting and she made me feel so welcomed!
Great service!! Kristy is amazing!!
Kristy provides great service and is very helpful
Kristy did a great job and helped answer all of my questions!
Very nice location. Kristy (the manager) is very helpful and a lot of fun to talk to. We've rented three separate storage spaces at different times and have been very satisfied with each.
Kristy was great! Very professional!
Kristy did an awesome job walking us through the rental process! Very thorough and informative!
Easy and fast reservation! Very informative and thorough!
Over priced for what you get
Kristy has been very polite with us today.
Great service!!!
Jeanette was very nice and got us in and out fast explain everything every helpful and answer all of our questions and concerns I would highly recommend this to anyone looking to store their things
Kristy was great!
Kristy was Extremely Helpful
Jeanette was amazing
Super friendly staff and competitive pricing.
Very friendly, knowledgeable service! Kristy is great!!
Awesome customer service, amazing representative
Meets our needs, I do not like being forced to buy insurance
Great service and a bonus for my son was the golf cart ride.
Both Stacy and Shawn worked really hard to move my unit from one location to another as my moving truck (a semi-truck) couldn’t fit at the first location. The quickly changed my reservations and found a storage unit that would fit the truck and not be a far walk for the moving company. Thank Stacy and Shawn!!!
Great customer service and very nice
Kristy was great!°
Yes I just want to say excellent service here Stacy was awesome. Thanks so much Stacy
Great place friendly staff very helpful Kristy was fabulous
Kristy was very helpful and knowledgeable and catered to my needs!!
Great experience with Kristy
Very friendly & helpful
Best plubic storage
Kristy went above the call of duty. I enjoyed her presentation and she was very detailed. Kudos to Kristy!
Kristy is great!
A+
Quick and helpful service.
Great customer service. Fast and friendly!!!
The staff, Stacy and Kristy, are both so wonderful, and helpful. The property is kept clean and secure, and the staff are both friendly, and diligent. I trust public storage with my worldly goods, because they are safe, and affordable. It is my storage-place of choice.😀
Kristy was super friendly and helpful and I would definitely recommend this storage facility
Awesome experience with Kristy, very helpful
Great customer service fast and easy!
Kristy is awesome. Very good customer service, explained everything, walked me too my unit and made sure I was very well taken care of fave storage unit I've visited
Super easy sign up. Easy access units. Better pricing than most places. Stacy made it all convenient and clear!
Stacy was great to work with! Very knowledgeable & friendly.
Stacy was very helpful and extremely nice
Kristy was fantastic! Super-knowledgeable and very accommodating. She is cheerful and engaging. Having dealt with people who clearly hate their jobs and can’t be bothered to be professional, it was wonderful to be taken care of by someone who greeted me with a smile and stayed upbeat throughout my introduction to Public Storage. She didn’t try to push products or to get me to upgrade my space, instead she offered boxes (makes sense) and listened to what I wanted. I reserved my unit online, and got a great deal and completing the check-in online saved time when I was signing everything at the end. Overall, it was a very pleasant experience and I recommend this location to anybody. Clean, well-kept, and the climate controlled part is terrific! I feel confident that my things will be safe here :)
Stacy was very helpful in picking out the right size unit for our stuff. She got it all set up very quickly and easily.
This location is great. The storage is nice and clean. The ceiling is really high. Kristy is very professional, welcoming and kind. She showed us the storage before we sign the contract and make sure the size is fit for our need. If you're looking for a storage room, I highly recommend this location. Also, sign up online, you may get some discount and deals.
Excellent service with the initial setup.
Great customer service! Stacy was very helpful and understanding. She is also very friendly and gave us quick service
Great place
Very friendly staff & very helpful. Would definitely recommend!
The lady there was very helpful I would go there again if I needed to store something
Stacy and Kristy are off the wall amazing and I love visiting them when I’m out this way they will go above and beyond to help make the move ins amazing
Rude front lady I tried to make arrangement and she just wanted to argue with me for being couple days late on rent. She even put a second lock on without giving notice.
Freindly very helpfull easy to get to stacy very nice seen to it i got best deal around thank u for the help
Stacy at public storage was so fun and enjoyable to work with. Also this location is so convenient and central in Maple Grove. Very very nice place to work with and store my stuff. Thanks again Stacy
Stacy was very knowledgeable and helpful. Process was quick and easy and facility was kept clean and orderly.
Had a very toxic interaction with one of these ladies, power tripper that spoke over speaker both times with me. They gave away an online booking within the week it was booked, no apologies. I wasn't completely informed obviously. But other facilities have been great to work with. This one however is getting upper mgmt attention over my experience.
Stacy was awesome and guided me through the process with a friendly attitude and excellent service. I would highly recommend this establishment to anyone seeking storage solutions to meet their needs!
Kristy did a great job helping Me find the best storage unit!
Convenient location, gate always worked properly, no issues with safety of my stuff. However I did incur a surprising amount of rate hikes and they did not work with me when I moved out over the weekend. Be prepared to spend more than initially informed.
Stacy was very helpful, prompt and pleasant in my move. She answered all of my questions and is a good representative for the company.
I recommend if anyone is looking for storage, Public Storage is a great place to go.
Great place for short or long term needs, I have rented twice at this location, we'll be back!
Customer service is lacking..
They called us when a space for our RV came available! Great service!
Great service with great prices. Stacy was very helpful when I was looking for a unit. Keep up the great work
Patrick is awesome to work with and is such a great help. The whole process was super quick and easy.
This place is in a great location and the manager Stacy is very nice and very knowledgeable on what she was saying and doing.
She was a good help on deciding to rent a unit
Everything seemed great and the manager was friendly until 4 months into it they jacked the price of unit out of no where and in the worst time.. now in the middle of this cold winter.. they jacked it up again!!! Scheduling a move out date.. ridiculous
Chantell is great she is always cleaning and taking good care of the property
It was my first time getting a storage, christin made the whole experience easy, was super happy to help and patient. Thanks.
Christin was awesome and was very helpful with her knowledge of what was available and would best suit our needs.
Glen was very kind and helped me with what I needed efficiently using great customer service skills.
The storage facility itself is great. They keep it clean and I have never had issues with it. My problem is with the fact that they keep jacking up the price of my 5x5 unit. It went from $46 a month to $64 a month in a span of just a couple years. It's ridiculous and we can no longer afford it. We will be taking our stuff out as soon as possible and getting rid of our unit.
Fantastic place to store your belongings. Glenn really is as helpful and friendly as all the other comments say.
Glenn was very professional and helpful. He has a good attitude and assisted me with my lock. A very good experience compared to other storage places I've stored at.
The manager Glenn is super nice and very helpful! He was able to help us out with our needs and got us in and out quickly. Satisfied with our choice to store here. Thank you Glenn!
Public Storage of Maple Grove was so easy to lease and access. Glenn was very friendly and seemed genuinely concerned for the well-being of our goods. They were also very easy with the closing of our lease. Would easily use them again if ever needed!
Staff is fantastic and very helpful. Move in special was great!
Glenn gave me the best pricing without asking. Great guy and customer service. Thanks Glen!
Glen has been an outstanding representative of the Public Storage facility on Lakeland Ave. in Maple Grove.. As a former Public Storage renter in this facility (over 15 years!), I directed my son to rent a temperature controlled unit. My son and I have been helped with Glen's tenacity as well as his continued problem solving skills with my son's storage unit. The temperature storage unit and building are as well maintained as they were 8 years ago.
Very helpful staff member (Glenn). The storage unit we reserved on-line was clean & ready for us when we arrived.
Glenn the Owner/Manager is the main reason I ended up choosing this location and business. Always super upbeat, honest and truly knows his business. When we are at our unit, he is onsite and checking in with us to make sure everything is going good. He has gone out of his way to make things more convenient for my mom and that is a rare trait in todays world. He even called me one day to let us know we did not secure our lock properly when we closed the door on our unit and that could potentially lead to "problems". So it's nice to know they are protecting their customers belonging and double checking for us. Who does that? Right? I would recommend Glenn and this great location in Maple Grove to anyone I know.
Glenn was extremely professional and helpful especially during a trying time. I appreciated his patiences and thoroughness, great smile and attitude! Overall great experience. Also, units are well maintained, clean, secure and heating/cooling appears well regulated. All professional!!!
Absolutely worst customer service. I reserved a storage unit via phone with a confirmation email and showed up the day the reservation was to start with everything for them to tell us they didn't have a unit and would not give us another unit because of their error. They also don't honor their deals or pricing. Highly unprofessional.
Great location, easy access. Secured facility. Highly recommend. Great service at the front desk-Glenn is absolutely fantastic! Would use them again.
Great staff janae is awesome
I highly recommend this storage place! It has been great and everyone I have come in contact with has been super helpful!
Location is great, Glenn is great. Be back next fall!
They were the most competitive price I found in the area, and the staff was very friendly. They were very easy to do business with, I'd use them again.
I called the regional headquarters to find the closest climate controlled facility to my house and they linked me up with Glenn in Maple Grove. Glenn was extremely friendly and helped set me up with a unit that fit my needs.
I love this public storage! number one reason is because of Glenn he's quick assertive and knew what I wanted. Definitely keeping my storage at public storage with Glenn in Maple Grove !
Great place. Glenn was very helpful.
If you are shopping for storage, look no further! This facility is very clean and secure. We rented an outside parking spot for our travel trailer and it couldn't be better! Well paved lot, no junk vehicles sitting around, spaces clearly marked. Everything about the place speaks of quality and care-taking. And the security is monitored! Glenn was the best, and answered all our many questions cheerfully and was very friendly and helpful. We chose this one even though it was not the closest place to us and a few dollars more than others, but less than some.
Glenn was very helpful and is a nice guy. The property is well secured and clean. I would recommend this storage to friends and family.
I am grateful for the amazing customer service Glenn and Sarah provided to me while renting storage at their facility. I would recommend them to all and go back in a second.
Staff is great. Facility is clean and conveniently located.
Glenn did a GREAT job walking through the move in process. He took the time to make sure I understood all the steps in the process.
Excellent facility and very helpful staff.
Nice location but there prices appear to have quadrupled since the previous few years for the same outside vehicle storage.
Glen the on site manager was very helpful. The faculty is very clean and in the climate controlled area they have carts available to help moving your belongings in and out. This is our second time using this storage place( once for the parents belongings, and the second for the kids belongings while relocating). I would recommend using Public storage, especially this one with Glen in charge.
We used this location to declutter our home while we listed it for sale. Glenn made check in and check out simple and efficient. he really valued my time. Clean/safe location where I never felt anything would happen to our valuables. If we ever move again we will gladly use them again. Thank you Glenn and Public Storage!
glenn and the staff are very helpful and friendly.. He is very personable and will answer any question is concern you have.. They work with you on what works for YOU and your needs. Thanks for all the help! see you at the end of the month for my move!
Glenn is very pleasant and helpful. Convenient location.
Glenn was pleasant and professional; an excellent property manager. Thank you. Shannon 10/2016 - Glenn is awesome. I overpaid my rental fee by accident and when he realized it, he returned my money. In addition, he has been there to help in my transition to a smaller unit. Only bad thing (not his fault): water damage on many of my boxes, ruined items I cannot get mold or mildew smells out of. Shannon
We recently opened 2 storage units at this facility. Glen and the staff are all very helpful and great to work with. The storage spaces are clean and their hours are also perfect.
Glenn did an outstanding job! The storage unit worked out great for us! Thanks!
Glenn has been a great guy to work with. Very happy with the two storage units my ex-husband rented for two months. Both units were very clean, dry and easy to move furniture in and out of. The surrounding area was always clean and I felt safe when entering and exiting the site. Glenn was always there to help out with any questions or help when needed. I will definitely recommend this storage site to my friends, and use again for any of my family members in the future.
Glenn does a great job!
Jan does a great job!! Great Place to Get a Storage Unit Thanks Again
I use public storage when ever I can. they have also been very good to me their rates are awesome. this location 11601 Lakeland Dr. Maple Grove mn is the best Glenn went out of his way to make sure all my needs were met and I was completely satisfied with the units. Thank you so much for being so kind, friendly and very helpful. if anyone is looking for a place to secure your belongs this location is the best.
Very friendly and accommodating. Based on my experience there I'll rent a unit when I move to my new city in the South.
Glenn is a great guy to work with. Easy to talk to while being efficient and considerate of our time. He explained all the options available, including things to keep in mind and consider when moving. No pressure sales to buy what we didn't need. Facility is clean and very accessible. I recommend this storage solution whenever the need arises.
Janae was really helpfull and upbeat smiley
Janae was very helpful and efficient.
Mickey was very helpful and friendly. He did a very good job of explaining everything to us.
Scott was great helping us set up the account. Quick and painless thanks!
Scott at this location is very informative answering all my questions and directig me to the correct products needed. He was nice and professional.
Scott was a huge help. Very knowledgeable. Our experience was great.
It's always a pleasure working with Scott he is very knowable about his job and always friendly I've being with public storage over 5yrs on and off and he is always there too assist me.....thank you for the service
Scott made the whole process smooth and very professional. I would highly recommend this location to anyone looking for a storage unit.
my storage experience was great the lady there was very helpful and im very pleased with the service.
My experience was wonderful
Scott was wonderful in helping me with all my storage needs.
It's been great working with Scott the last few months as I have been in between houses. He's always attentive to my concerns and I enjoy chatting with him for a minute or two when I come pay my bill each month. Thanks for being so personable!
Jan was extremely kind and helpful
I really loved the service here the employees are so welcoming if I'd ever want to go to a storage I would come here
Scott and Jan are always very helpful
Always a great experience with PS. Jan has been very helpful and made my move in easy.
Jan was prompt, polite, and professional. Very friendly! Glad we chose to store our belongings here.
Scott is the best. The guy remembers everyone by name and he s an ace at his job.
Great facility with wonderful customer service. Thanks Jan and Scott!
Scott was able to sign us up quickly which was a big help with the impatient movers. Thanks.
This is a clean well run storage facility. Jan checked me in and explained everything. Very professional and detailed.
Jan was very helpful getting my grandparents switched over to a smaller less expensive unit. Though my mother pays far less in the Dakota's for her public storage from the same company.
Scott could not have been more kind to my elderly mother last week. My mother liked the facility but couldn't stop raving about Scott. She asked me to write this on her behalf as she is not computer savvy. She says she wishes every place would treat the elderly with as much respect. Thanks for taking care of my mom!
I have rented here for a year or two. Scott always greets me by name when I come in. That's rare these days. Today I had a problem with my door and Scott was quick to fix it (turns out there was nothing wrong with the door it was my mistake). He cares about his customers and I look forward to coming in to pay my bill to chat with him for a minute or two.
Rent a parking spot for my boat every summer and I keep coming back because of the facility and Scott's speed and courteousness.
Scott is outstanding at his job! He is very professional, knowledgeable and polite. I would definitely recommend Public Storage based on my experience.
Exceeded my expectations! Jan was wonderful and helped with all my storage needs
Scott was awesome...he gave me very good information on prices and rental property. i like that fact that the parking is seperate from regular storage
Scott was a joy to work with. needed to be out of my current apartment today and my new place fell thru literally as I was walking in to rent. Scott waited patiently as I frantically made phone calls and calmed me down until I could think straight. At least SOMETHING went right today. Thanks Scott!
Scott was polite and knowledgeable in assisting me with my storage. He made sure I had all the supplies I needed to protect my things while in storage. I felt he cared about me and my things instead of just signing me up and taking my money. I wish every business transaction was as personable.
Great facility. Maurice made switching to a larger unit very easy
The online signup process was quick and easy. We went the next day to check in, and Scott was knowledgeable, thorough, and friendly in helping us. He showed us the unit before signing to make sure it met our needs, and he then went through the paperwork carefully and explained all we needed to know about the rental. We were impressed and are happy with our decision to store our things at this location!
I was thoroughly impressed with the cleanliness of the facility and more so how professional, polite and helpful Tom was. Tom completely answered every question and concern that I had, showed me around and was just pleasant to deal with all around. He is a true asset to your company, despite wearing a packer key chain.
I rented two units. The entire property was very clean and well maintained and my two units were also pristine and move-in ready. The contract signing process went well. Jan knew exactly what she was doing and quickly and efficiently led me through the process and answered all of my questions. Great transaction. Jan is such a warm and friendly person, seriously, she made me feel as if I was dealing with a dear old friend. Great rep for your company, Public Storage. Thanks Jan for all of your help.
I needed a different size than what I reserved and Scott was very helpful in getting me the right size. He made the daunting task of moving a little easier for me and I appreciate that.
Scott goes above and beyond every time we do business with this location. We are return / current customers.
I rented a week or 2 ago. I misunderstood what I was reserving totally my fault. When I got there and spoke to Scott instead of just saying "oh well ur screwed" he looked at every option and found the best locker for my needs. Thanks for looking out!!!
Chantell was super helpful and helped me with my storage needs!
Very good and polite and helpful
Chantell was very helpfull with our moving
Professinal, fast, and courteous.
I love it i love it, I love it...extremely satisfied with the assistance. .:)
Scott was great! Alerted me to better options for my storage needs. Management, great assest to your organization.
$$$$$ ROCK IT!!!
Stopped in a few days ago, had a scheduled appointment. Needless to say I was running late and showed up a few minutes before closing. Scott was very understanding and made the entire experience very pleasant. He stayed late, was helpful and very knowledgeable. Scott Answered all my questions, explained all my options, which made for a very easy decision. Truly a Great Experience, Thanks again ****HIGHLY RECOMMEND****
Fantastic. They take care of you here. Jan and Chantell are very helpful!
Great job
Chantell was amazing! She made the worst part of moving very enjoyable. She was very quick and efficient!
I stopped in and met Scott. They did not have the size I needed. They had one coming up the next day and Scott told me he would look around at other facilities and call me. We've all been told that before and I left. The next day Scott called to tell me that the unit I wanted was available, along with a few others in the area. Scott followed through. He looked into other units and called back like he said he would. Scott helped me reserve the right unit for our move. He was a great help and it was nice to see someone really help us instead of just saying so. Thanks Scott, Dan
Thanks Scott! You are the best!!!
Scott was awesome and was very helpful and was very informational p.s. love the kart!!!!!!😀🙌
He was really nice and helpful!
Great! Scott explained everything perfectly and got me all set up! :-D
Tom made the sign up process very easy and was thoroughly knowledgable about the site and how to interact with Public Storage. He walked me through all of the forms and explained all of my options to my satisfaction. Bonus is that he is a Green Bay Packers fan.
Scott was courteous and very helpful showing me the storage units!
I have been storing my goods at this property for a few years. Scott has always been wonderful to work with, and I like the added benefits of my climate controlled space.
Scott was really helpful in making me understand the whole storage agreement. Very helpful and professional. He made a lot easier on me. and bared the cold with me to go look at the unit. I will definitely do business with them again.
Scott was very helpful and knowledgeable. Thanx A+++
Controlled storage is very clean, hallways were wide enough to get furniture through, and nice and easy to get to my storage space! Employee Scott was very customer service orientated and made the rental process easy to understand.
Tom at this location was really great. I was initially interested in a spot for my 20x7 ft trailer and the spot that they had open last month wouldn't work for my size of trailer, but as soon as a spot opened Tom was really great in helping me.
Experience was excellent. Tom was courteous, friendly and answered all of my questions. Location is close to where I live. The property is well-maintained and convenient to access. I highly recommend this storage facility!
I have been renting a unit for 3-4 years now. I must say the staff here is very easy to work with and very knowledgeable. Had a problem last winter where the snow plow knocked my door out of whack. Scott had it fixed that afternoon. I closed my unit today and thought it would be a hassle and a months notice before I could get out. What a surprise when I was told if I had everything out by 6:00pm there would be no further charges. Nice deal. Thanks Tom and Scott for all you did and if I need to rent another unit I will come a calling....
This was my second time working with Tom and he is absolutely wonderful. Very helpful and very customer service orientated. I would highly recommend this facility. Very clean and secure.
I just moved to Minnesota from Montana and I needed a good place to store my belongings until I can find a house and Tom at Public Storage was so helpful! He showed my sister and I 3 different units because the one that I had originally reserved turned out to be way to small for all of my stuff! He was very informative on everything that Public Storage offers and did all the switching around with a smile and a wonderful disposition! In the future if I need to store anything else I would definitely go with these guys again. I will also recommend the facility to my family and friends! Thank you Tom for making my move to Minnesota just a little bit easier!
We shopped around a few different locations for a storage unit, but Scott sold us on a 10X15. He was excellent! He gave us so much information above and beyond what he was required. Scott gave us great tips for moving along with proper techniques for storage in a outdoor unit. He was so professional, and I would recommend anybody to go to that particular location to see Scott!
Tom was very informative, friendly, and made sure I knew everything I needed to before leaving.
Scott was very friendly, knowledgeable and helpful. Convenient location too.