Public Storage Self-Storage Units at 4560 Central Avenue NE, Hilltop, MN
5'x5'Online only price$ 10/moSmall 5'x5'
$ 10/mo $12Best Price Label
- Climate Controlled
5'x5'Online only price$ 11/moSmall 5'x5'
$ 11/mo $13Best Price Label
- Climate Controlled
- Reduced height
5'x5'Online only price$ 24/moSmall 5'x5'
$ 24/mo $30Best Price Label
- Climate Controlled
5'x5'Online only price$ 27/moSmall 5'x5'
$ 27/mo $33Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x4'Online only price$ 44/moSmall 10'x4'
$ 44/mo $55Best Price Label
- Climate Controlled
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $62Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 58/moSmall 5'x10'
$ 58/mo $73Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 59/moMedium 10'x10'
$ 59/mo $73Best Price Label
- Climate Controlled
10'x10'Online only price$ 71/moMedium 10'x10'
$ 71/mo $89Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 115/moLarge 10'x15'
$ 115/mo $144Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 118/moLarge 10'x15'
$ 118/mo $147Best Price Label
- Climate Controlled
10'x20'Online only price$ 161/moLarge 10'x20'
$ 161/mo $201Best Price Label
- Climate Controlled
10'x20'Online only price$ 170/moLarge 10'x20'
$ 170/mo $212Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
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Self-Storage Near Hilltop
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Reviews ( 251)
Pleasant staff when you can get a hold of someone.
I love renting here! Super Clean and great staff! Thank you Karla grate place Karla is the best now's me by name still hear and Karla is still doing a lovely job on helping people and keeping the building nice and clean Keep up the good work Karla update still great service clean cool staff
Staff was very professional. The site itself is very clean and secure. Pricing is moderate and everything you need is supplied. Sorry no photos to post however this establishment is centrally located in the northeast section by hilltop .
Karla Helped Me Very well N she had good customer service And I recommend people to come here and get a storage unit at this location
Karla was fantastic !!!!! So Accomadating and nice. Thank you!
We have had great service at this location. We have been a loyal customer since 2019. From check in to check out Karla has been an exceptional on-site contact throughout!
This is absolutely ridiculous. I have been a customer now for 3+ years, pd on time and I get treated this way. I need to access my unit and I have now left 2 messages for the property manager never a return call. I have spoken with 2 employees and now I am told I have to hire a locksmith. I have had my lock removed in the past, this should not be my responsibility. The least you can do is help me out. I plan on taking my items out soon because your prices are too high and then there is no customer service. I have been a property manager of apartments for 16 years and I would never treat my residents this way.
Justus was great made getting a storage unit easy
Well I've been paying 57 for my storage and someone has been going through from the top I tried to tell them but it's not changed so now what? Plus most times I go even in the day hours doors are locked noone there ..why? My price went from 20 something to 57 dollars and why it's the smallest unit you have dang .,.
The lady behind the counter is extremely rude my friend won a storage locker through storagetreasures and I was authorized to pick it up. So I drove an hour to get to the public storage and the lady refused to let me into the locker until the moving truck arrives in the morning. Per the rules of storagetreasures auction site I have 48 hours to clean out this Locker. Nowhere does it say that it has to be in one go. I have been doing this for five and a half years and this is the first time I've ever been treated so rudely by somebody who works in customer service if you don't like your job and get a different one. But this is how I make a living. Unbelievable!! Storagetreasures has even tried to call her now five times and she does not pick up the phone and she is at her desk. Wonderful customer service skills
Karla is Amazing, super knowledgeable and very good communication. Since day one I have been impressed with her customer service, the facility is secure and well maintained with easy access with keypads and convenient location.
New state of the art convenient storage facility where I feel safe with all my belongings knowing that each floor separately secured and movement is tracked within the facility
Fast Friendly service in a secure building . Karla helped me find the best space for my stuff. Thank you.
Went to facility when I reserved unit online..to make sure I did it properly and did not owe anything on 3/29 for a 3/30 move in. I was told NO I asked to see the unit to make sure it was big enough visually. I was told I can show you a video. So customer service sucks...they call them selves giving first month for $1 but then they charge you for a lock they add a process fee and mandate insurance where is the discount if after all charges you still paying prettyuch the same price...they charge a process fee but don't do the job to show you how to use the facility...so why charge? Never again will use a public storage company a
Karla was extremely friendly! Great place highly recommend
Karla really helped me out ...very friendly and understanding we need people like her working in these establishmentsThanks So Much for All Your help!!!
Rented a space today. The facility is clean and very secure. Property manager Karla answered all my questions. She was great.
Very disappointed with the service provided by the person in charge and it seems to me a lack of respect that I received from her. Usually 9 out of 10 there is no one in the office, you ALWAYS have to wait for
I've been renting a storage space from them for close to a year and now the rent goes up every 6 months which they don't tell you up front. I went to the unit on Saturday and found a mouse in the
Very professional experience! Karla what is extremely helpful answered all my questions job well done!!! ****EDIT***** Firstly, I was begged to leave a positive review, I remember thinking it was a little odd, because I barely even knew about the company, but the initial consultation was songs and praise about the company. This review isn't necessarily the fault of the employees here, but my rates CONSTANTLY increase SIGNIFIGANTLY. Doing some research, it seems as though, this is the business model, get people in, then raise the rates. I can see a smaller *cost of living* increase, but going into about my second year, the rates have nearly doubled. When I was initially looking for storage solutions, this place couldn't stop talking about how reasonable they were, I am sure they knew that would come to an end. I will be moving to a different business all together, never do business with them again, and let anyone looking, about my experience.
It's a clean and respectable place 😁
Process was smooth places clean, a lot of people in and out, good location. The space I rented it's kind of small I didn't realize that however, that can be adjusted too.
Karla was very NICE AND VERY HELPFUL SHES AWESome
Hilltop public storage is great. Karla and Brian are so friendly.
Carla was very helpful. She went above and beyond. I was running late after a customer service guy had me heading to her facility past the cut off time to make a reservation and she had mercy on me. I had a terrible experience with my move and working with Carla was very helpful during a critical portion of my move. She still does not know how clutch she was for that.
Very clean and well-managed spot! Karla, the Property Manager, has great customer service! I would use this facility again.
I use this facility to house my inventory for my business so I’m here multiple times a week, sometimes multiple times a day. It’s always clean and the staff is great, especially Karla who is always extremely helpful & friendly. My only issue with this company is the constant price change without warning. My rate increased $52 without notice. I wish there was a long term option with a locked in rate.
Karla, was extremely helpful as my family in need of storage space at a critical time. She made everything super easy and convenient for us. She’s awesome.
Clean and welcoming, super friendly and easy lease signing today. Karla is a real professional.
Horrible customer service, I do not recommend it for anyone
Budget Storage is unpredictable . Trying to connect with them is impossible. Left messages & no call back. OPEN sign on door but locked and no one there. I would not recommend it.
Karla is so helpful and so great to talk to 🙂
Karla was very nice and very helpful..she was extremely knowledgeable and she is very good at what she does. Very personable. I enjoyed her conversations with me. Love the nice clean building as well.
Karla is awesome and dealt with my emotions like a champ!!!!
They never in the office the price NEVER cap off and stop goin up
Perfect attitude perfect worker. Thank you Karla.
Been renting a storage from them close to a yr now rent goes up every 6 months which they don't tell you before hand. Went in unit Saturday found a mouse in there. All I have in there is extra storing bins so it didn't come from my belongings. Attendant did clean it up quick though. Wish it was 24hrs but the security is top notch
First time renter. Really great service from Karla. Great new building!
Thanks for the easy fast rental. Karla gives wonderful service.
Building is new, convenient loading bay. Karla the property manager is great and super friendly.
Karla was really helpful!
Not that cheap
Tuve que regresar a rentar otro almacén y como siempre Karla me dio excelente servicio. Recomiendo este public storage al 100%
Very disappointed in the service Karla gave me & the disrespect I received from her. Usually 9 out of 10 no one is in the office, ALWAYS have to wait for them to re-enter the front & unlock the doors. She also overcharged me & tried to blame it on me
I’m a new renter and have never stored before. Karla was amazing and got me the perfect unit close to the loading bay!
I just completed my rental with karla. She showed me the building and made everything fast and easy. If I could give 10 stars I would. Great prices large variety awesome loading area!
5 star sevice everytime! Karla is a customer service superstar. My space is perfect size for a great price
I really appreciate the service here. Karla always says hello and is very helpful. The building is well lit with great access points!
Karla is very helpful and nice. The building is kept clean and organized.
it's a storage place. what more to say? it keeps temp pretty well in winter.
Nice storage just doesn't understand why the increasing in price especially if u been a long time customer that pay on time.
La experiencia en este public Storage fue muy genial con la amabilidad de Karla me gustó en la manera que nos ayudó como nos trató y también habla Español.
Hello, I would like to share a good experience that I had today renting a storage in the Hilltop area. The person who assisted me named Karla was very kind and patient in giving me all the necessary information. I really liked her attention because she speaks Spanish, which we were able to understand us very well thank you.
What brought me to Public Storage in Hilltop, MN was a bit of a precarious situation and from day one, whenever I’ve needed something the property manager, Karla, has been there for me with the upmost in professionalism and absolute kindness. She has always got right back to me promptly answering every question I’ve had, even the stupid ones. Not to mention, the attention to detail she has provided is impressive, always going above and beyond for her customers. And, the cherry on the top is that I know some of the assistance she has provided is not in her job description. Her customer service skills are simply beyond excellent. Karla is a magnificent ambassador for the Public Storage company. Thank you again, Karla! p.s. Karla deserves a hefty raise!
This is a grate storage place. They helped me in a hard time of my life. Clean good professional service 🥰
Excellent pricesand great service
Very nice customer service Representative The customer service representative MS. JENNY served me excellent. She gave me very nice information about the storage, and is very kind. She has a very talkative and kind nature, and you can direct any questions to her. I am thankful for her professional, good intentions, patient attitude, and she was able to help me easily. She is an excellent customer service representative.
Karla is the most pleasant property I’ve met with Public Storage. The facilities are wonderful. The convenience of the touchless entry is fabulous. You can be sure that your things are secure as they review their security footage if there is ever an issue. If it wasn’t for the increase in our rent and the distance from our home, we would have stayed.
Building si always clean. Karla si a Greta manager, very helpful. Great prices
Secure. Safe. Garage for unloading/loading. KARLA IS AMAZING!! So understanding and helpful. Thanks again! 🤩💯
My husband passed in November 2021. I gave them all the paperwork they requested and still in January they have not taken their lock off of my unit so I can get into my belongings. Everything paid. Now stand and wait and they tell now more forms need to be filled out. I have bad knees and they don’t have chairs.
Yes the young lady that works the front desk very professional and always answered my questions very very professional I'd like to thank her personally Jay Flynn
I have been renting here for a while. The building is clean and pleasant. My items are kept safe and dry in their climate controlled building. Karla the manager is very professional and always greets me with a smile.
We needed a secure, clean place to store our stuff for a couple of months between houses. Karla was amazing and made our whole process so smooth. Getting into our unit was seamless and efficient, and it was exactly what we were hoping for. Now that we've finished renting, ending our contract was a breeze.
Facility is nice and clean. Jenny is awesome and helpful.
I love this place Karla is super helpful and nice. Always clean and well maintained 🤗
I am writing this review today to honor the incredible amount of respect, care, and diligence Jenny gave to me while I was on-site near closing time. My storage keys were stolen weeks ago and have just now gotten around to changing my lock. I explained to her my situation and shared a few personal details and although I could have to wait up to 10 days to get this fixed, Jenny took it upon herself to email her boss letting her know my situation and being an advocate for me. I appreciate your willingness and understanding of my situation. You are great !!
Karla was very informative. I even upgraded To a larger storage unit. She showed me how to use all of the products on my phone that I didn't even know how to. You should give her a raise thank you public storage for a good worker. Looking forward to accessing my storage facility this weekend thank you.
Just rented a space here. It's very secure and clean. I love the new Ps app! Thank you Karla for your wonderful service
Building is very nice. Great prices. Karla is very kind and has great customer service!
I found the storage unit because it is near where I needed to access for work. It is incredibly clean, very well-maintained, and everyone that has helped me has been wonderful! Karla has helped me change units numerous times as I have needed to get bigger storage space. And she has been so helpful and friendly! The manager Mike has been amazing when I have talked to him and always has followed up on questions. Very affordable also!
Hilltop public storage is an amazing facility. Security, price, cleanliness, it's got it all. Karla the property manager is so helpful and friendly. I wish I could give 10 stars!
Place nice but personnel horrible!!!!!
I wanted to take the time to write about one of the best customer service experiences that literally does not exist anymore that manager Karla gave me today. She was so professional and went out of her way to spend an extreme incredible amount of time with me. Karla made sure I had seen everything I needed and had every question answered with my storage needs having to change multiple times and then possibly for my lifetime... and then to top it off she was SO patient with me taking notes the entire time on my iPhone. Karla and the Public Storage in Hilltop needs to be recognized for this type of customer service that just doesn’t exist where a business or employee takes 1-1/2 hours with a person.
I met with shay the other day, great personality excellent services.
We had a great experience with Karla. She is so knowledgeable and went above and beyond to help with choosing the right storage unit on a last minute call. All our questions were answered respectfully with all details as first time users of a storage facility. Very clean and convenient.
karla was very nice & respectful i’d definitely give my business anytime
Not a current customer but I did come up to the facility to try to become a new customer....The front door was locked and I waited for 15 minutes and nobody answered the door, there was no sign to say the employee stepped away......I then started speaking with a current customer who informed me that he has waited over an hour for them to come to the office and sometimes the employees sit in the office watching the cameras but do not answer the door, which has also been a re-occurring situation for him. He also stated that when the elevator broke down he had to take the stairs and they refused to do anything to accommodate his inconvenience, amongst a couple other negative things...... Not a good look to gain new customers....
Very neat clean and comfortable place to store your furniture. The clerk was very knowledgeable and what size unit I needed. Great rates. Try them!
Everything looks simple and good so far. Never rented a storage space yet so I don't have anything to compare to. Karla is great. She is helpful and respectful and also informative. Hope to have a great experience here. Thank you Karla.
Letha was the nice friendly lady that helped me today. I needed to down size my unit and letha was super kind and the process was super fast and easy I loved it! She is the bomb.com! It's super clean as well thats a plus. Not a fan of the scary movie dark hallways that turn on as your walking, they even click when they turn on & it's so quiet in there. That's just me I still HIGHLY recommend this location, safe, secure & has a really cool app to open up the gate and doors so no need to memorize the codes . 👍 Thank you!
I love storing here. Nice quiet facility, clean and they have carts for moving. Karla is always friendly and great.
Building is A+ Karla is so great and very knowledgeable, she made my move in fast and easy highly recommend!
No parking, can't store cars, the front desk people are weird and all in your business, place has mice and bathrooms are never clean also alot of homeless people living in there!!!!!
All I can say is that Karla is awesome. Someone give her a raise. She really went above and beyond for me today and I got another unit. Thanks Karla!
This Facility is so clean. It's never to busy. And you have drive up indoor ubloading spots. Karla was amazing. She was very informative, and more than willing to show me different units and discuss prices. She got me the best unit for the best price for MY needs. I now have Two units here. And Karla has definitely been apart of that. I tell all my friends about this location
Nice storage facility. Efficient optional drive through system. Secure with passcodes. Easy in and out with properly sized carts and hallways. Everything in working order. Staff keeps it very clean. Karla at the Hilltop, MN location is my fave caretaker who is always courteous, friendly, and helpful with both myself and my staff in our encounters with her. Recommend.
I had a great experience with Karla! She was very professional and explained everything to me perfectly!
I do not like this place I would choose a different storage they are only open until 9:00 the people there are not that friendly. I also have a service dog that is my service dog for seizures and every time I go there they tell me my dog is not allowed to come inside the building to go to my storage with me I have paperwork and my dog also has a license and with her picture on it and they still tell me every time and do not and tell me I have to leave the building. I have been checking into it I think that it is illegal for them to harass me like that if I have the paperwork. Plus why are you harassing me she is a good dog very friendly and does not even bark. I just find them very rude and in my opinion don't waste your time pick a different storage.
Karla is the best!
Got a unit today, wonderful service, Karla was a HUGE help. Clean and secure place. Need a storage unit rent one from them. NE COLUMBIA HEIGHTS!!!!
Really clean, got a good price. The people respond back quickly from add
The girls inside are fantastic they do a great job very friendly
Excellent service, new structure. Nothing is wrong with their deals.
The facility has always been clean, and it has easy access from Central Ave. My unit is priced at a better than average cost within the area. Karla is almost always who I see on site, and she is knowledgeable, polite and very nice.
Karla is so sweet! Great building with awesome lighting!
Very clean environment and Karla is amazing. Get customer service skills are outstanding ! Thank you Karla
Mila was very helpful and knowledgeable about the units and information I needed moving forward during times like now. She definitely helped make my decision easier or a storage facility.
Great staff, very helpful, worked out perfectly, thanks Mila
Mila made everything so easy and so friendly! Clean new facility. I was especially thankful that the automatic lights stay on long enough to help you find your way back out. Very happy with my choice.
Karla was great. Place clean; well lighted; I had no issues. Great place; I’ll definitely use it again.
Does Public Storage handle mice issues? If mice were to nest in the storage and eat up the things in there, would PS do something about it?
Staff is awesome clean cool environment Karla and Mila are the best
Karla was great help, very secure and covid safe. I highly recommend. All the staff are kind and will work to ensure you get the storage space you need.
Karla was awsome sauce And building was very clean and nice
Karla was awesome great service place was clean and i was helped immediately!!!!
This place has so many hidden rules and state they are open from 6am to 9pm so one would think that if so then why would they limit you how long your in the building i came to finding my storageand the heart break of moving out of my house of 51 yrs andexspected a smooth time to find that one 5×10 wasnt big enough so had to get another so i spent like all of 6 hours moving stuff from one to another an all done within the parameter of bussiness hours no big deal right wrong now i go back next day code no longer works and says see manager after doing so i was informed that i can go in but need an employee escourt me in and then wait from me with alotment of 20 min per day and my first storage must be cleaned put by end of month impossible i have at least 5 hours in putting things in that makes it impossible to get my stuff all out so long story short this is a place that will take you stuff they have no compassion for the people going through tough times msking it even harder
Karla was very helpful, this building is incredible. Sensors and great security features!
Karla was so kind and wonderful for helping me get set up and settled in to my storage unit. The facility Is always accessible and clean, which now days is huge. And all the staff is always so helpful anytime I need assistance. I would definitely recommend this storage location and it’s great staff.
Building is new clean and quiet. Karla is very helpful and knows how to treat her customers!
Great facilty. Karlas awesome.
Karla was great and services was great the building was very nice and clean. Thanks
Jenny at the front desk was awesome. Thank you for your help it's not a love letter don't worry.
The manager (I think Karla?) is so sweet and understanding!! Definitely recommend!
The facility is clean and bright. The price I was quoted online is reasonable. After filling out the reservation form, however, fees that were not quoted more than doubled the price of moving in.
Great service very professional and very helpful thank you
The building is beautiful with great prices and karla is super friendly thanks for your help
Be careful with this place, they will raise your rent without notice. The manager stated that “they don’t decide the rent and it’s their headquarters decision and they normally raise rent after every 6 months”.
Karla was amazing and friendly. Very helpful in getting us what we needed. The facility is very nice and clean. I would recommend this facility to anyone in the area needing a storage locker. And I can’t stress enough how amazing Karla was at customer service!
Carla is so awesome. The building looks great
Very helpful and very informative Karla is amazing the building is very clear
the building is brand new with great access points. Karla is so helpful thanks for everything!
Great customer service and facilities. Karla, the manager, is awesome!
Karla was very helpful in showing us around and explaining how the facility works.
Lashona was awesome. She answered all our questions and was very professional!
Great personality and very helpful. Karla is a very efficient and effective employee.
The building is brand new. Great prices. Super clean. Karla is very friendly and kind. Great place.
Was very helpful and professional. Super brand new facilities so good job training and setting your customers up for success! Thank you Karla :)
Super clean spaces and Lashonna was so cheery and helpful!!
Lashona was incredibly helpful with the move in process!
Lashona was very helpful and made the process of choosing a unit easy!
Lashonda made a smooth event of this mundane chore, she was sweet and professional in all she did😊
Incredibly clean storage facility with awesome employees! Alex and Lashona helped my boyfriend and I with renting a unit to store some boxes in. They asked us questions to make sure we had the right size unit for us and they were both extremely thorough in explaining how everything works, by the end of it we didn’t have a single question that hadn’t already been answered. I highly recommend this location and big shout outs to Alex and Lashona, they’re amazing!
Lashona did an amazing job walking me through the facility making me feel comfortable when signing my rental agreement. A++
Karla took great care of us when we got a storage unit. She was able to answer all of our questions and took care of us in a timely manner. The units were clean and the facility was well taken care of.
Lashona was great you need more workers like her she was a total professional thanks
I was late leaving the facility a few times after running inventory and sorting my online sale items. They put me on restricted access to my belongings. I get 10 minutes a day while supervised with MY own property... Can you imagine what it's like to need to ask someone to have access to your own stuff so they can hover over you and tell you times up. I don't remember seeing that in the contract
I had trouble with the lock so I asked if they could lock it until I got there. They said yes. I continue to get messsges to contact you and when I am able to speak with someone I repeat the situation Yet the calls keep coming. They keep saying it’s urgent. I have been continuing to tell them I will come in ASAP I am moving July 1rst. It has been hard to make it there. Next Wednesday I will get everything. I am all paid up to date so there should be no problem
Pretty good price, service, facilities. Many hidden charges though, but even after these charges I still saved money.
#Karla helped me with my storage unit rental. She is thee most kind, caring, outgoing sales service rep i have come across living in northeast mpls. She has a highly professional aura and knows what she is doing and makes sure you understand everything before sending you off alone....in those creepy scary movie halls.... but it was much satisfying and reassuring altogether. Also, her detail ettiquette was so informative and promising, she needs to be in a more appropriate wage level because she exceeds far beyond a sales rep/cashier. Give this young lady a raise! Or recognition on her job performance overall. This is how a customer service rep should be in FOH/Guest Service positions so take notes! Thanks again, Karla! 😉
Good sign up experience and facility is clean
Very helpful staff. Check in went smoothly. Highly recommend this facility.
This Public Storage location is very clean and the staff are helpful. Karla helped me to figure out everything I needed and answered all of my questions prior to my move in date.
Karla was super helpful and the facility was spotless!
You know there was a question on where I can store my things that would be secure, safe, damage free and in a good location for my use, I like the fact that coming in and leaving is recorded and safety load able... #1 was the price and the service from the office to the storage site was with a smile...
Karla very good at what she do...
Great customer service 👍 I'll let everyone know that ALEX showed great service with a go to friendly attitude.. Thank you again for your help...
I arrived and at first the person I dealt seemed a little bothered. Not sure if it was me but I just let it slide. Then the atmosphere changed as if she found a $20 bill!!!! Lashona turned out to be a good representation of public storage. She showed me the hows and where’s about the place. She offered up answers to my questions before I asked. She went over things clearly and kindly. The process was easy and straight forward. Thank you to Lashona. GIVE THAT GIRL A RAISE AND A BIG MAC!!!
Lashona made the process so simple during the COVID pandemic. She explained everything clearly and was very kind. Great space to rent for storage.
Karla was fantastic in assisting me with confirming my reservation for my unit. The service and building is A1.
Karla was wonderful to work with. The property is very clean and secure. She gave me all the details and practical information I would need. Much appreciated. Excellent 5 star service.
We recently rented a storage space at the Hilltop/Columbia Heights location. I am extremely impressed with the building, brand new, very clean, secure, convenient. I am also very happy with the excellent customer service I have received by Karla, La Shonna and Alex, they were all very knowledgeable, friendly and I would highly recommend renting a storage space there.
Clean, professional great service! Lashona explained everything clearly and got me a great space close to the loading area, too!
Very clean and friendly team
Karla is great! Super friendly and helpful!
The place looks great and the customer service was awesome thank you karla for great experience .
This Public Storage is brand new and very very clean, I’m so glad I came across it! Karla was very informative and helpful, and made the rental process very easy and streamlined!! It was truly a pleasure working with her! This place has got the best prices in town right now so if your looking for a storage unit around May/June 2020 do yourself a favor and call this location FIRST!! You will be glad you did.
Lashona did a super great job!
Nice friendly customer service from both employees. Very fast and informative and easy access location
Property manager was super rude and unwilling to compromise! There was an incident where my movers allegedly broke the rules which restricted my access to only during business hours. Alleged violation 1: trash being left on property Alleged violation 2: accessing storage after hours. I asked my movers about this because of course after hearing this I was upset with the movers. The same story from each movers, "we took the food out of the deep freezer and set it on the curb before moving it into the storage because we didn't want it to rot. However we did in fact throw the trash away". 2nd: the access code was used at 9:14pm upon EXITING. Which is very nit picking. I could see if it was used to ENTER at that time but to exit. Is there no grace period? Like seriously. We all know how it is moving. So I took full responsibility and apologized for the alleged incident and asked for a reconsideration, considering that I was not there and with that being stated I offered to be there each and every time to ensure that nothing like this occurs. There was a strict NO! I'm like well whatever happened to at least giving a person a warning or something b4 just going straight in for the termination. I was willing to make amends but the property manager for some reason seemed to have an personal agenda. Which from the very 1st day her attitude was on the aggressive side however, I over looked it because normally it's an underlying internal personal issue and I do not get wrapped in taking people's bad attitudes personal. I would certainly say stay away if you don't want issue with being able to have access to ur belongings. As now my things are now being held hostages because Iam a nurse and work during those hours and the property manager would not allow for negotiation. Just another person over using and abusing their authority to make the next person life difficult because of unaddressed personal issues.
After requesting a week to sort out my finances during a PANDEMIC they made my passcode invalid as a result, I cannot get to my storage unit on an evening when I needed access. Unethical. They also charged me a $20 fee and refused to waive it in a time period where people need grace.
Great Customer Service, Lashona was very helpful overall A++Thank You!!!
Moved from the Minneapolis Downtown Area to Central Ave Hilltop with Karla helping me out to get settled in! Excellent customer service and directed me to the best possible Unit to meet my Disability needs! Thanks for your Professionalism and Kindness!!🌹
This is the BEST place to store your goods. Carla and the staff are tremendous to work with and the facility is brand new and they take pride and care to keeping it top notch. The security keypad are state of the art. I highly recommend Public Storage at Hilltop for all your goods storage needs.
Karla was very helpful! Areal pro. You're lucky to have her as a employee! Nice clean facility.
Estuve atendida por Karla, quien fue una persona que sabe atender a sus clientes con amabilidad, y conoce su trabajo a la perfección. Yo aconsejo que vayan a ese establecimientos que está 4560Central Ave..
Karla made check in a breeze.
Great people great place as far as I've seen. Karla was amazing, very knowledgeable, patient, nd very friendly. Showed me the perfect unit right off the bat. Lashona was also great, Karla wasnt availible the day I decided to get the unit, so Lashona processed the paper work for me in a very timely manner.
Had a wonderful experience, lashona is so great, she was super helpful and explained everything very well. Place look extremely clean. Love it. I 100% recommended it
Lashona helped me and it was a great costumer service and fast !
I went there to get a storage and the employee Lashona was really helpful with helping me inquire my storage space.
Building is brand new! Great security features with bright LED lighting! Karla is super helpful and I really appreciate it!
Great prices. Lashona was very helpful.
Karla was very helpful and nice. Most importantly patient!!! Very glad to have her help me with moving my belongings in storage cause doing it on my own.....let's just say I will be a lost puppy lol!!
Tori was very GR8 ......
Lashona did a great job with helping me get my storage space
The building is wonderful, brand new! Great security features. Karla is so kind and helpful! A+
Very friendly and helpful staff. Very nice facility
Great customer service. Highly recommended. They treated me with a smile. Honored the price I had reserved online. Karla was amazing very knowledgeable and walked me the whole proces .
LaShona was wonderful with helping me make the best decisions that fit my needs. Great customer service. Friendly staff.
Excellent service! Brand new building with enclosed loading area.
Karla is very helpful. Building is brand new geat prices!
Kylie is 5 star dime with employee skills that gives me time to write to write this rhyme. 😘
It was excellent service with Lashona and Karla I am so happy with the service they provide for me . Thank you
Karla is an efficient and super courteous, she helped me get set up with my first rental storage unit! Thank you kindly!
Great, friendly service
I stopped in today to down size my storage unit,and Kylee was so helpful and awesome to work with. Thanks again Kylee
Awesome service big props to Karla and lashonda at hilltop public storage they were amazing
Tori and Karla are a pleasure to work with and have made the rental experience a painless and quick process.
Great storage pricing and customer service
Brand new facility. Both Lashona and Karla gave excellent service. Super convenient, clean and safe.
Torrey was a great help with getting me started with my storage unit thanks so much.
Just starting here every thing good so far
New building with great variety of lighting and security. Karla and Lashona are very helpful. I highly recomend!
Amazing facility! Very well lit. Cameras and sensors through out for max security. Brand new beautiful building! Karla and Lashona are so helpful and professional.
No problems so far
Affordable, clean, great customer survive. I highly recommended this place to anyone needing to rent a storage space. Karla is an excellent manager.
Fantastic facility! I arrived in the middle of a frigid snowstorm and was relieved to be able to unload my UHaul and move into my storage space in the comfort of their climate-controlled loading bay. The space itself was clean, heated and well-lit. The entire move-in process was quick and easy, and Lashona and Karla were fantastic. Highly recommended!!
Karla and Lashona are Great! Super clean facility and very friendly! Come see for your self!
Kylee and Karla had great attention to detail, they explained the process very well, very customer friendly. They made this process extremely easy and gave my father GREAT CUSTOMER SERVICE!
This is a great place to rent your unit! Lashona was kinda and very helpful! I would definitely recommend this storage to others.
I recommend this location. Great customer service and all units are climate controlled.
Awesome service. Would highly recommend renting from this place
I highly recommend this location great spot and also fantastic service! Would recommend to anybody looking for storage.
Very helpful, very clean and organized! Letha and Carla were very helpful!
Friendly staff great access points I highly recommend this place forsure!!
Great place. Friendly staff. Clean with top notch security!
Great polite staff, excellent customer service
Beautiful new facility, bright well lit and very clean.Thank you Janae for helping us out always friendly :)
I highly recommend this brand new location! Very clean, nice staff appreciate the service from Janae at this state of the art facility!
Esta muy bien gracias Janae por todo