Robin was so kind, explained everything in detail, and made the process super easy and fast! Thank you so much, Robin!
Manager is Amazing, she assisted everytime I needed it, she follows up in timely manner, 8 has great customer service.
Customer Service: Very nice but you have to go in person. They won't pickup the phone.
Unit: Decent when first rented (Outside Unit). After a year, found mice droppings. Mice went through most of the stuff. Had to re-clean everything and re-wrap everything.
Overall: Unit was decently priced at first, then obviously it GOES UP for no reason. It states in the contract that it can go up anytime they choose, you only get a post card, so be very careful. Public storage is a rent a few months then leave kind of place. This place is filled with mice and not very clean. Will only rent if they keep the rent at $1. If you are planning to stay longer than the promotional, mice will go through all your stuff. Water also leaks through. Threw a lot of stuff away.
I would like to Thank: Robin, Katie and Jenny for helping me to save money on my account.
I was able to get a more appropriate sized storage unit for the storage volume I needed, and saved a good sum of $$ in the process.
Thank again!
Dale
👍👍👍
Robin was super helpful, great price and location…
Great staff, Robin in particular is excellent!
i went with my friend to find a new storage locker and robin was the sweetest lady she helped my friend find the perfect storage space fore a really good price and she was overall so sweet to both of us
Robin did an amazing job helping us find the perfect size unit for a decent price. Excellent customer service and explained everything really well.
Jenny has been VERY friendly and helpful.
Wow! Wow! Wow! Robin is an angel 😇. My experience at the Public Storage location on 7800 was exceptional.I have a hard time putting it into words. I was impressed by her commitment to going the extra.
Robin was very nice, helpful and explained everything to us highly recommend!
Ribbon was very nice to me.she knows good customer service.
I messed up my online reservation, and Robin came to my rescue @ the Brooklyn Park Public Storage. She even worked with a manager at another location to figure things out!
I'll DEFINITELY use her facility again...and Recommend You Do, Too!!!
Thanks for making my move easier, Robin! You are wonderful...and kudos to the person who hired you, too!!!
Place is awesome.. very friendly staff
Jenny was amazing she was so helpful great attitude and very informative I appreciate the experience dealing with her and this property
Very friendly and accommodating staff. Never had any problems with getting any issue I had resolved quickly
I've been a customer for years now. When I needed a bigger unit, Robin was very quick to tell me what was available and show me the differences in size. She's always been kind and very informative. Public Storage has been very good to me overall.
Great customer service from Robin!
Jenny and Robin at the Brooklyn Park locations are awesome to work with and will take of all of your needs. Highly recommend
I had a complicated situation and the property manager, Robin was patient and did an amazing job working through it.
Robin is so kind, positive and helpful! Thank you for all you do!
Robin helped me so much very respectful and helpful.
Hello I came in to public storage 7800 not knowing what to expect but Jenny made me feel so comfortable an explain everything to me so perfect I want to thank her again an let’s just say all my problems are solved, Thanks Jenny your the best
Robin always remembers me, she is great to store with. I know my stuff is safe here!
Robin was absolutely awesome today. Helping me upgrade my unit.
Great customer service and fare prices I highly recommend the Brooklyn park location Robbin a great lady go above and beyond for her customers great place
Storages are outside and have plenty of sizes and options to accommodate your storage unit
Do not get a unit facing north!! My garage door was frozen shut for 2 months over the winter. My door was flooded with 4” of ice. I bought 2 40lb bags of salt, broke an ice chisel and spent 3 hours chipping. When I got my door open all my stuff was frozen to the floor under 2 “ of ice. Complained to the staff. Nothing was done and I wasn’t compensated. This place sucks!
My experience was they have a good customer service, the place was amazing. 5 Stars !
Been at the storage unit for three years in one unit when prices kept getting higher and had to move to smaller unit moved into smaller unit with all of my things. Whoever was next-door to my unit was storing a dog or dog food when the unit people made them move out, whatever was going on in their unit travel to my unit which were lots of mice, lost everything close furniture to beds been paying $15 insurance every month for 3 years straight after talking to the insurance company, enduring everything, they told me to do as in taking pictures of things that were ruined by mice vermix only covers $250 so that’s what they’re giving me for losing everything in my house $250 from the insurance company and the storage place says they have nothing to do with it take it up with their insurance people🤬🤬🤬🤔
They have been very understanding and willing to work with you if you're honest and hold up on your word
My lot wasclean, staff was friendly if well practiced in their script, and overall had no trouble with the experience. The price was only acceptable because of a holiday deal, and once it expires a move may be needed.
My trailer was stolen out of this property and no one will even get on the phone with me. Don’t trust this place!
This place suck been using this for a family member staff never in office office hours change out of no where
Jenny was very helpful and so kind she turned my terrible morning into a very happy evening
the third time I come and there are no cars and when there are they have a lock
Fast friendly nice and clean 👌
Horrible setup for the climate controlled units. They're not inside the actual gated storage facility, like one would expect. You have to go to a different address to access them, but no one told us that. We went after the 6pm office hours and couldn't get in and no one was there or available to answer the phones. We called the main corporate 800 tech support phone number and they had no idea how to get into the climate controlled indoor units and couldn't help us. So we had to drive all the way back home, unload all the stuff so it didn't freeze, then load it back up in the morning and bring it back to get into our unit. The units were nice once we got in, that's the only reason they get 2 stars.
They have nice storage rates, and they do patrol on the grounds I felt my things were safe their.
Lady behind the counter was very rude