Public Storage Self-Storage Units at 7233 155th St W, Apple Valley, MN
5'x5'Online only price$ 51/moSmall 5'x5'
$ 51/mo $68Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $74Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 61/moSmall 5'x10'
$ 61/mo $81Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 69/moMedium 10'x10'
$ 69/mo $91Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 73/moMedium 5'x15'
$ 73/mo $97Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 97/moLarge 10'x15'
$ 97/mo $130Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 110/moMedium 10'x10'
$ 110/mo $147Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
15'x15'Online only price$ 126/moLarge 15'x15'
$ 126/mo $168Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 127/moLarge 10'x15'
$ 127/mo $169Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 156/moLarge 10'x20'
$ 156/mo $208Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 193/moLarge 10'x20'
$ 193/mo $257Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Apple Valley
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Storage Units in Apple Valley on 115th Street West Near Route 77
Storage units are available in Apple Valley on 115th Street West, near Route 77 to help Minneapolis/St. Paul area residents stay organized.
Apple Valley is one of Minneapolis's most exciting suburbs, a great place to raise a family and commune with the splendor of nature all around us. While Apple Valley is surrounded by big, open spaces in nature, Public Storage is here to help if your home doesn't quite measure up.
Grab a 5x5 storage unit to hold sports equipment, sleds and snowshoes, winter coats, and exercise gear. Don't forget fishing gear to use at nearby Crystal Lake!
No matter what your family loves to do, we can help you get the whole house organized with our popular 10x10 storage units, which can hold large items like couches, dressers, and fridges. 10x10 storage units are also great for when you need to downsize or add a new member to the family.
Don't worry about large storage projects when you book a 10x20 storage unit! When you need to store the contents of a multi-bedroom house, 10x20 storage units can help you with room to spare.
If you want to avoid the Minnesota winter chill, we have indoor climate controlled storage units keep you, and your belongings, out from the cold. This location also has outdoor storage units which offer drive-up access for loading and unloading your belongings without having to take the stairs. No matter which self storage solution is right for you, book a contactless move-in with our eRental program.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 432)
Raised my rates 50% in 6 months. Corporate sets the rates so we’ll never use Public Storage again.
This place is awesome and convenient! Friendly staff, Andres helped with move in/move out very awesome.
Andres did excellent helping us get a unit and it was immaculate!
Andres did a wonderful job helping me!!
Andes was very professional in answering all questions and explaining rental.
Staff nice and helpful very good if you have a lot of stuff to store
Mike was great!
Mike was great. He walked into the process of getting registered online, and then made sure I had no trouble accessing my unit. Even walked from the office in 100° heat the nearly 100 yards or whatever to make sure I got the door open and lock working. Couldn’t ask for more. Give them a bonus.
Andres was very helpful with any questions we had and very friendly
Great price! Thank you! Ruff times are made easier with your services!
Very personal and my first time at a storage. Andres explained it clearly. Well done.
Andres gave us a great tour and great service! thank you!
Andres was very helpful and the unit was great while we moved to our new place!
Great service thanks to Andres!
Great customer service and assistance.
Andres was really helpful!
Super easy to rent a place , Andres is the best. Everything filled out in only minutes online, then a few minutes at check in.
Andres was very helpful.
Andres did a great job on helping me out.
Andres did a great job explaining how the rental process works. He was very thorough and kind. Thank you!
Great customer service!!!!
Andres at the AV location is fantastic and made our experience at Public Storage doable. He is friendly, helpful and makes it pleasant to do business.
Andres was amazing and efficient
How much are boxes at Public Storage
Friendly and informative. All our needs were met. Andrez was great.
Andres was awesome. He walked me around all my options and was very knowledgeable about everything. Thanks. Look forward to working with this public storage.
Andres was great! Thank you!
Andres, was fast and efficient. Did a great job providing us with th r information we needed .
Andres he’s the good customer service! He’s dude great job 👏
Andres did a great job getting me the unit I needed!
Andres did a great job. He made it fast and easy
Andreas is great to work with. Makes managing storage easy.
Andres did a fast job
Andres was helpful and fantastic getting me set up with a new storage unit.
Andres was super helpful. Clean and secure location, love the app makes it easy to access my storage unit!
Andres, Awesome customer service and very professional.
Andres did an awesome job of taking care of my needs
Andres helped me on Saturday with checking in and answering questions about my space. He was very helpful. Thanks!
Great experience with them..employees were awesome helped out a lot..I recommend public storage
Andres keeps up facility very well
Andres great fast friendly service.
Andres was very helpful and patient. Much appreciated!
Andres was great!
Andres was great and very helpful as I have never rented a storage unit before. He was very engaging and was able to remind me of the perks of their storge compared the other local public storage. He ever gave me priced comparatively to other self storages owned by the same company. Their prices weren't the lowest by about $4 dollars. But it's convenience will be great.
Great experience at public storage in Apple Valley! It’s rare to find good customer service these days but this location has great customer service!
Andres was so nice and accommodating , stay later than expected to help us out! did an amazing job and couldn't be happier with out experience!!
Andrés did a good job
Best service ever!
Andres he really help me to reset my password to .. whit the space everything is going good thank you ..
Excellent service by Andres
Yesterday, the site Manager Lacey provided me with Superior customer service that is rare to find these days. Lacey patiently answered all of my questions and was patient with me even when I came in close to closing time on a Friday. Thank you Lacey!
Sign up was easy. Building are well maintained and easily accessible. Check out with Andres was a breeze. I would recommend.
Andres provided excellent customer service helping me with rental with ease. Thank you Andres!
Andres was so helpful. The place is clean, secure and just what I needed. I’m not very tech savvy and Andres helped me figure it out. I can’t say enough about how great this place is!!
Andres was exceptional when my girlfriend had problems finishing up her online reservation. Top notch employee!!
This place is the BEST!!!! The staff are all awesome and super friendly. Extremely professional, always ready to help. Andres actually takes the time to get to know you and is always trying to do his best to help! We have rented here multiple times, have done long-term, and will definitely come back if we have need in the future. HIGHLY recommend that you store here!!! ALSO, it is always clean!!!
Andres was very helpful in our move out. Everything was easy access. Recommend.
Andres was extra helpful! After vacating our stall, we had to return for an item left behind at ceiling level. He retrieved the item for us two days after move out. Great job!
Andres was fabulous!
Today I rented a storage unit in Apple Valley MN at 7233 155th St W. Mike was extremely helpful throughout the process. He explained everything in detail and demonstrated how everything worked (app, keys, gate etc). He also had me check online to make sure I was getting the best deal. He saved me $16 a month!!! I highly recommend this storage facility!
Andres was great! Very friendly!
Andre's was very helpful
Andres was so kind and helpful. Wonderful customer service!!! LB
Andres was great to work with. No issues, easy to work with.
Mike Schmugge was phenomenal! Walked me through every step.
Great, fast service. Thank you Andres!!!
Andres has been incredibly patient and very detailed explaining PS process. Thank you for the great service!
Fantastic facility! Nickole is always very helpful in answering any questions I have. She does a great job in taking care of her customers. Rented for a couple years . Everyone very helpful at this facility . Andres did a great job checking me out of the unit. Will be sure to rent here again if the need arises.
Andres was very helpful. Customer service is much better than Uhual!
Andres is wonderful and very helpful!
Worked with Andres at Apple Valley facility. He was super pleasant and helpful. I will be returning next fall to store our car.
Andres was excellent! I was unsure and he sold me. Great customer service!
Friendly staff!! Andres helped me find the best unit for all my belongings, and was very cordial throughout the whole process!
Andres was very helpful and patient. He explained everything very well and followed up to make sure my move-in was smooth and everything was acceptable with the storage unit. My latch was sticking and went to the office and got some oil. I can tell that he cares about his customers and his job.
Storage unit was clean and in a great location. Andres was super nice during my move-out process and made sure to check-in and ask if everything went smoothly and if I had had any issues while renting. :) overall, I would rent from this location again if I needed storage.
Andres at Public Storage was very helpful and efficient. I recommend Joe
Andre's Hi is good job
Easy access, secure storage, friendly staff; went by myself at night and it was well lit and not scary. The best part was the app; made the whole thing super easy. Great job Andres and crew!
Andres provided great customer support! Very happy with our experience.
I'm not one to normally write reviews. It was my first time using a storage unit and found the experience to be quite pleasurable. Andres went above and beyond to help me get into my unit and made sure the process would continue to be smooth throughout my stay. Shout out to Andres for being a champion this past Saturday!
Andres did a great job helping us!
Andres was great and would highly recommend using this place for your storage needs.
I’ve stored my stuff with public storage for a few years now and Andres has always been joy to work with. From Burnsville to Apple valley, hes always been a great help and have made my visits very pleasant.
Highly recommend this place!. Andres was able to help me get the perfect size storage to fit everything and was very understanding and helpful!
Andres is great, clean good service.
Very hospitable the manager said she would work with me on my move in date
Very helpful for our first storage unit.
Lacey is great!
I stopped in to see about a unit and Lacey was just awesome. She was very friendly and informative. She had no problem showing me multiple units to compare sizes. She answered all my questions and even gave me information I forgot to ask about. She made it a very pleasant experience.
I have been renting a unit from a distance for a couple years now. The onsite team has gone above and beyond to be able to accommodate me, when it isn't always easy for them. The property has always been clean and maintained when I am onsite. Special shout out to Lacey!
What a wonderful easy way to keep personal storage. Lacey was so helpful at the desk, when checking in, and helped me install the app on my phone. She was very helpful to let me look at the different lockers to make sure I had the right space and everywhere I went the grounds and buildings were very clean and tidy. This is my second time with Public Storage, always an easy experience.
Good location, Good staff ! I just rented last month! Convenient location for what I wanted!
My family and I are moving back to MN and need a storage unit. I called to ask questions about this storage company and Lacey was very helpful, extremely friendly, and informational. She went above and beyond and provided important info that I forgot to ask about.
Sheila provided great customer service easy process
Sheila is absolutely awesome I highly recommend this location
Sheila provided the best customer service I only needed the space for a month and it was a pleasure working with her!!
Sheila has always been such a great help when I come in to pay my unit every month. She’s always so friendly and kind to me. Awesome customer service skills. She’s a rockstar!
Sheila helps me with my storage every time I come pay my monthly bill. She is very patient and kind to me
Sheila is absolutely amazing she provides the best customer service and she helped me with my storage needs!!
I had the pleasure of working with Sheila and she is an absolute delight, she provides the best customer service!! Public storage is very fortunate to have her as an employee!! I would give her 20 stars if I could!
Shield was always friendly. Great customer service
Sue was the best !!!
Sheila is amazing every time I come to my storage she always makes my day!!! Best customer service ever!!
Sheila is absolutely amazing and she gives the best customer service and public storage is lucky to have her as a property manager
Sheila was very nice and helpful to me. Very good customer service 👍
Sheila has been a wonder help when I needed to move units. That’s for all your help Sheila!!!!! That’s for letting me know about the Public Storage’s new app!! Shelia, you’re the best
Sheila was the most professional person I have ever encountered. She provided service that was over and beyond my expectations. I will make sure all of my friends come to public storage for all their shipping needs.
Sheila is a wonderful person to work with. I would highly recommend this place to store your belongs.
My experience at Public Storage of Apple Valley was absolutely awesome. Janice was the best. She truly wants customers to be happy with the business they offer. She explained everything and went above and beyond what was expected of her... we even had a few laughs (which is nice and usually happens far to few these days!) Keep this gal... she is an asset to the company! I will definitely refer friends and family.
Sheila was easy to talk to, great customer service!
Sheila is amazing and I am glad I meet her! It is good to know that there are still good people in this world!
Posting this on behalf of my mom... "I had such a wonderful experience with this Publuc Storage location. Sheila is extremely knowlegable, helpful, and pleasant; We need more people like her in customer service!" ~ Debbie Campbell
Sheila is absolutely amazing I have been storing with public storage for years! She provides the best customer service imaginable!
Sheila was so helpful. They didn't have the unit I wanted but she found one that I was just as happy with. Excellent customer service!
Been using this location for various storage needs for over a year now. Recently needed additional storage in the process of moving a relative north and Sue & Sheila both helped to make it as easy as possible. Sue even went out of her way to help me arrange a pod delivery & let my movers have the best access possible.
Sue was very helpful with our moving service. Very friendly and eager to help us! I have a new friend at Public Storage!!(:
Sue was the best. She found us a unit that worked for our budget and our belongings. 10 stars.
Since the first day I came to look at renting a storage locker sue was so great. Definitely recommend this place.
Sue did a really good job on helping us out! A really nice lady that does her job with passion
Sue and Sheila do an AMAZING job here!!! Great place to store your goods, good pricing, great staff. If I could give more than 5 stars I would!
I've had a couple interactions with Sheila and found her to be knowledgeable and very enjoyable to work with!
Sheila has the best customer service, kind and very helpful!
Sheila is a sweet heart.
Shelia is the best!! Great, flexible and fast customer service. I had two toddlers with me and Shelia was very accommodating and easy to work with. Highly recommend!!!
Sheila was awesome and a lot of help
Sheila was very helpful, friendly, and knowledgeable. Great place to store your extra stuff!
Sheila is absolutely an amazing person she goes over and beyond and I would give her 20 stars if I could!! A great asset to the company!! Public storage is lucky to have her working there!
Sheila is the best. Very friendly, made my move very easy and special all while maintaining the proper distance, which is hard to find a lately. I recommend this place because of the kindness and good staff. Thanks Sheila.
Sheila is the best! She's friendly, knowledgeable and very helpful! Great customer service and location!
Stacy is great!! So easy to work with!!
Sheila is the best, I really like this public storage. Thanks guys
I have never rented a storage unit before and stopped in to inquire and see what my options were. Shirley was so helpful and showed me what the storage units looked like, prices and locations of the nearest Public Storage. We have since rented two units from the Rosemount location. Shirley made my experience feel personal, she was helpful.
I had to upgrade our storage unit to a bigger one. Nancy was absolutely fantastic. She explained the process clearly and thoroughly. It was easy! THANK YOU Nancy!
Quick process of checking in. Justin was really friendly and efficient. The place was well kept.
Excellent experience. Upfront and Fair pricing. Sheela and the test of the staff are extremely friendly, helpful and very accommodating!
Shelia was super helpful & deserves a raise! Great customer service & very very helpful!
Sheila is nothing short of a a breath of fresh air and offers each customer a personable and rememberable experience. She promptly addressed any of my questions or concerns with the most contagious positive attitude. Be sure to work with Sheila if you stop in!
Shiela was awesome and gave me a call saying they accidentally charged me the day after move-out but I would be getting a refund. Very nice customer service over the phone each time I've called. Note: this place does not pro-rate your move out, you pay for the full month.
Sheila is absolutely amazing! she is so incredibly friendly and helpful. i would definitely recommend this location to anyone!!
Awesome service. Sheila was great to work with. Friendly and helpful staff.
We are moving and needed "more" space. We have had one space for a few years and love it. Safe, clear, dry and near by. The new one Sheila helped me set up and was so very helpful and friendly. Great customer service, a keeper for the business. I also witness them cleaning the buildings. Again, great people and service. Thank you!
Sheila is a friendly employee and even behind the mask, you can see her smile as her eyes light up.
Sheila is the best, outstanding customer service, great personality. I highly recommend this location just come see the fabulous Ms.Sheila
Sue was very nice fun spirited person..she was very patience and very helpful throughout my move today. Very professioal and pleasant.
Very helpful, very nice and had everything we need to get to get everything in storage
Sheila is absolutely amazing she goes over and beyond for my storage needs!! If are looking for storage look for Sheila.
Sheila is absolutely amazing she helped me with my storage needs, very good customer service. If you need storage space come she Sheila!!
Sheila is awesome if you need storage she is the person to come see!!
Sheila is a delight! She is always smiling and happy every time I see her. She is always willing to help! Love having Sheila in the office
Sheila has been wonderful to work with if she doesnt have the answer for me she always follows up and gets me the info i need. Thank you, Sheila.
Sheila was very helpful! Excellent customer service!
Tasha was very helpful and informative! Very nice and pleasant to chat with.
Jessica was extremely helpful!
Jessica was very friendly and helpful
Sheila is literally one of the nicest people I've ever met. And extremely helpful!
Everyone here is super helpful, Tasha helped us checkout and was very personable. The hours to access storage units works well with what was needed. Never had any issues getting through the gate or into my unit. Will be back anytime I need a short term storage solution.
Tasha and the entire team are super friendly and efficient!
Tasha was awesome!
Sheila greeted me with a smile and warm greeting making me feel welcomed and my needs are important to her and to public storage. If you want to store your belongings where they are cared for and you are cared for...please see Sheila and you'll be happy
Tasha and Jessica assisted my family in obtaining a rental unit in a timely thorough manner. Oh my goodness the unit is so clean🥰 and the light even works, also they salted and shoveled all the snow away from the units😊 Most definitely am happy with Tasha and Jessica customer service and the quality of the unit and grounds I am amazed.
Speedy secure and warm! Trash on site.
The lady out there was very nice. I highly recommend this place
Excellent customer service by Sheila! Highly recommend.
Tasha is so helpful and this is a great, clean facility
Tasha was very helpful in helping me get the right size storage unit i needed.
Dave was very helpful and made my and was very pleasant at a time when my stress level was at a all time high... Thank you DAVE!!
Sheila was Amazing! Super Fun Environment. Highly Recommended! A+++ Very Easy Set Up. Cannot say enough about this facility. Nice clean units!!! Sign up NOW!!!
Great place to rent fair an clean place with security entrance an video recording for your storage convenience.. great staff polite and caring
Tasha is the best at customer service and explaining the whole process thoroughly! Thank you, Tasha and Public Storage!
Sue and Tasha were so helpful to me and my movers. We all worked together to fit my items neatly into my storage unit. They were both so friendly, customer service is a "thing" here!
Great place to Store your seasonal clothes and Misilaneous things!!👍👍💐🙌 They Ought to Show loyal CUSTOMERS SPECIAL ATTENTION & APPRECIATION with ONE FREE MONTH storage EVERY 11 months.💡💡💡👍👍🙌 Customers like to be treated RIGHT. 👍 GOOD! Think about it! Right? Have a GREAT YEAR!
She wonderful to work with, amazing personality, i absolutely love her..😊😊
Great service Sheila is the best!!!
Great value and great customer service. Tom was great!
Vikki was fast and efficient on checking us in. She is very helpful and knowledgeable on storing your stuff. Storage unit was clean.
The Office Manager, Sheila, was extremely helpful on multiple occasions.
Sheila is the best I highly recommend this location if you are in need of storage!
Sheila is awesome at her job and a huge help!!!
Sheila was really kind & was super helpful with our storage experience!!! Totally Recommend!!
I had a wonderful experience with Sheila and Tom. They helped me more than I expected and had a great time
Sheila was a joy to work with. It made reserving a storage unit a piece of came with a lot of laughs. She has a way of making people feel at home.
Sheila is an awesome help to her customers! God bless the good people in our world today!!
We had a wonderful experience with public storage. Sheila did a great job and was really positive!!
Sheila is absolutely amazing she gives the best customer service I highly recommend this location she definitely puts her customer first!! She goes over and beyond
I've rented with public storage many times and all throughout the cities, but I still come back to this location whenever I can. They have fair pricing, and it is extremely accessible. No need to get out of your car to enter your code or to access your indoor unit, all the gates open automatically for your convenience. I also had a lovely time checking in and talking with Shiela, she made me feel at home and was very knowledgable about the property and how to access my unit. This is by far the best publuc storage location in Minnesota. :)
I love this location especially since they have an amazing, down to earth, understanding employee working for them named Sheila. She has made my experience 100 times worth it.
This place is awesome and Shelia is so friendly and helpful. The facility is wonderful, clean, plenty of space.
Sheila rocks! Very nice and helpful! I love this location!
We used this climate controlled storage unit to transition for down sizing and moving. It was a great experience using this storage and completely met our needs. The staff is very professional and dedicated to helping serve their customers.......especially Sheila who epitomizes the concept of customer service!
Sheila was great. Excellent customer service. Friendly open and have a wonderful spirit. She represent public storage very well ! Made this experience so more joyful than stress! Great hire . Thanks shelia for the wonderful experience and smile 😊 6/4/19
Sheila was wonderful in helping me and had great suggestions for added services!
Clean place and extremely friendly staff! Sheila is AMAZING and made getting a storage unit a good time!
Sheila is always amazing, she makes my day better whenever I have to go there. She is SO helpful and sweet. Go see her, she makes the process super simple and stress free!!!
Sheila is fantastic! Very pleased with our experience.
Sheila gjves great customer service and i highly recommend this location
We have had a phenomenal experience with public storage. Sheila is an amazing person to work with. Definately will do business with them again and highly recommend
I came in to store my boat even though they didn't have the size I needed the property manager Sheila went over and beyond to find the unit that worked best for me
Friendly 5 star customer service, Andres had me hooked up with my storage in record time!
Great service! Sheila is great!
I got an excellent service from both Nickole and Erin. I would recommend public storage to friends.
Nickole and Erin were very helpful!
We had an excellent experience here at this location. Nickole was awesome! Very helpful, highly recommended this place and if you get help from Nickole is a plus.
Nicole was really helpful. Thanks for explaining and reserving a storage for me.
Great place to store your stuff! The staff is super friendly and helpful! Nickole helped me with questions over the phone and when I went in Alex was very informative. I've rented a space here before this and never had any issues. I'm excited this time around to be able to pull into the garage.
Alex is great... got me in and out no problems at all... very friendly staff
I sat on hold for 15 minutes waiting for the person to get hold of customer service to help me find out the code to get onto the grounds. Then they hung up without a call back and yes I had gave them my name..
Very helpful and quick service. I use them every year for auto storage.
Nickole and Alex were very helpful and always cheerful. The facility was always clean and well cared for.
Great job Nicole.was very helpful nice clean place
Nokole was a great helping me secure my unit I give this location 5stars
Nickole very friendly explained everything to me I needed to know very good at her job she,s awesome love my storage unit
Nickole has always been very helpful and accommodating to our needs and requests here, we are always happy to come here for our storage! Thanks for everything!
Customer service was amazing, helped out every step of the way, even after I had financial difficulties.
I have been renting here for years Nickole has been fabulous I was very helpful kind and considerate. I highly recommend public storage in Apple Valley.
Tenisha. Has been very polite friendly and professional every time I meet her in the store.I wish her the very best in her career.
Nickole is very nice
Great experience! Quick and easy! Nickole is the best!
Nicole is the best. Always friendly and helpful. If you are looking for storage in the south metro this is the place to go
Matt was really awesome I'll make sure I like the storage unit Very business like And I also think Evening's be appreciated for the hard work as he does a good job His friendly business
This storage facility is by far one of the most well kept storage facilities I've ever had the pleasure of utilizing. I have primarily dealt with Nickole, who I must say, is one of the most helpful, friendlies, and kindest person I've met while having to use any kind of storage space. I have had the pleasure of meeting a few others while either visiting the facility or having to call for help with some questions. Unfortunately, I am unable to remember everyone's names, but thus far I have not encountered anyone who has been anything but helpful and friendly during our interactions. I HIGHLY recommend this facility for any kind of storage needs.
Super fantastic customer service. Property manager Nicole and staff member Shirley excel at their job. Been a customer for a few months and was always treated like family. Circumstances for being there were below rock bottom and they always brightened my day. Units are fantastic, wide range of sizes and hi vaulted ceilings so you really get your money's worth, even tho they are a bit pricey compared to other places - Worth it!
Great customer service!!!!!!! Nickole
Nicole is amazing thank you fir all your help!!
They are very helpful and new guy Matt was awesome!
Rachael is awesome! She was so nice and helpful! Made me happy to use their facility.
Not a fan of the staff at this location. I had problems both at move in and move out with really rude staff. Bad attitude and not willing to be helpful. Will not be returning to this location.
Great Service by Nicole!!! And Love the Labor Day Sale Rate!!
Nickole was very patient, informative and professional. We are pleased and definitely will tell others.
Nickole did a fabulous job. Very friendly and knowledgeable.
Great service....friendly...Nicole and Josh did great job
Nicole was very helpful and welcoming.
Nickole was awesome! Fast service!
Very friendly staff at first. But I was told I needed to pay for insurance for my unit even though I told them I had renters insurance. Being it was the weekend I was unable to contact my insurance company therefore needed to contact them on Monday. If I was covered to let them know and they would refund me. Which I did. I let Public Storage know I did in fact have coverage and brought them a copy of my policy Tues evening, but was told I would NOT be refunded my money!!!!!! Very irritated and felt this was completely unfair. Asked to talk with a manager, was told the district manager made the decision....was never able to talk with anyone. Seemed very shady and makes me nervous how things are going to go.
Nickole at Apple Valley Public Storage is awesome!!! She is super helpful and if you ever have an issue she is quick to provide a solution.
Nikole was extremely knowledgeable, professional and courteous. I was put on a wait list for a 10x20 climate controlled, drive in unit and she was proactive in providing me with a unit that opened up within 24 hours of me being put on the wait list. This location is extremely clean and is well run by management.
Great customer service from nikole and cindy
Always very helpful.
Great experience Very helpful Nickole and Rachael
Great facility & clean, staff & Nickole are always very helpful. Highly recommend public storage Apple valley for your storage needs.
Nikole was great calling and making my initial appointment. Met with Bobbie who was nice. She took me to my unit but had no idea where it was. Then when we went back to sign paperwork she was very pushy about buying their items and leaving a review. Checked my gate code and it work. Next day went to put stuff in the shed after hours, got into the back portion of the lot but then the code to get into the unit area did not work. We had two car fulls of stuff to put in there and then had to take it back home. Got a nice call this morning from Mackenzie saying when they did my account Bobbie had not activated it correctly so that is why the code didn’t work. Disappointed in the process being we had to go all the way home with full cars and waste a trip.
We have had a 10x30 unit there for 2 yrs & 11 months. The excellent staff have treated us like family!
Nicole was very helpful in helping me find a storage unit. Showing me the unit & getting me through all the paperwork!
Nickole was very professional and was able to get us a space to fit our needs
Very disappointed in your corprate service. I called to make a complaint last night. I was told i would get a call in 10 minutes. It's been almost 24 hours and no word back. I utilize my storage unit to house work materials. My inability to access my unit last night cost myself and my small business $1000. I went from looking at the idea of getting a 2nd unit here to the sheer lack of respect and failure to call back having me ready to cancel and move to the competition.
Nickole is awesome!
Bobbie and Nickole were extremely polite and helpful. It's nice to feel welcome the second you walk in the door.
Very great place Nickole made it very fast and easy
Nickole was extremely helpful and made the process easy!!!
Nickole was super pleasant and helpful during our check in. Great experience!
Very helpful and professional! We enjoyed our experience!
The employee that works at this Public Storage Golden was very helpful and nice she walked us through everything i needed to know thank you
Nicole made it easy and simple and met our needs. Nice and clean, safe and effectient service.
Katelyn was very helpful, gave me full tour and explained all charges and options. Great first visit
Awesome customer service by Nickole. She was so helpful!! She even carried the boxes out to my car. I will recommend this place to everyone. Thanks so much Nickole!! Keep up the great work!!
Staff was a completely wonderful couple of ladies! Very personable and great customer service!
Golden and Nickole were awesome and very kind to work with. Very helpful! Great service!!
Nicole and Golden were very helpful and professional. I enjoyed the meeting. Thanks so much.
Nichole was very helpful and knowledgeable
Excellent customer service and clean facility! Thanks Nickole! Update 12/1/2017 - again excellent customer service from Nickole!!!! Very willing to make customers happy!
Clean place. OK staff. The only complaint is the pricing of a unit can unexpectedly change considerably.
Sold me their insurance policy (illegally, as you are required by law to be licensed to sell insurance in MN, later found out the kid was not). Then had a ton of rain and I went to get something from my unit. Upon arrival I noticed there was about an inch of standing water in the entire building. When I opened my unit everything was soaked, total loss. There was water pooling on top of things (as the water was running down the back wall of the unit from the roof) and I took photos. When I submitted the claim to the insurance provider I was told there was no water damage. Come to find out, this has happened to a lot of people at various Public Storage locations. BEWARE, and don't buy their scam insurance.
Great help from Nicole & Bobbi in selecting right space and needed packing supplies. Thanks gals!
Bobbi & Nikole are awesome! Highly recommend them to help you!
Climate cooled, auto bill, easy to access. Great simple set up.
Nice place, don't like that I am forced to pay for insurance through them
Nicole was very helpful in setting eve up for our rental.
Nikole has been great to work with!
Good place. Online quotes don't always go through
This storage facility is awesome!! Nickole Hinkle has been wonderful and very accommodating with everything we have asked. The place is clean, well lite and convenient.
Nickole was very helpful about what storage I should get. Property is very clean and well take care of.
Nickole helped out, great service, quick and simple
This is my first time using any storage facility but I must say I have been extremely impressed with Public Storage. Nickole was beyond helpful with all my questions. The 5x15 temperature controlled unit was very accessible, clean, and lighted. Perfect for my storage needs. My only complaint would be you are forced to add insurance at one of three levels. Not too pricy($11,$13,$15 per month)but you are informed of this on the last step of paperwork process which is a bit questionable as a business/upcharge practice.
Awesome customer service from Nickole! She does an amazing job. Very helpful!
Nickole was very friendly and helpful in getting new set up with my space and rental agreement. The process was easy and smooth!
Nichole was supper awesome to work with. I would definitely recommend if anyone need storage.
Great customer service from Nickole - quick - easy - very convenient!
When I stopped by this Apple Valley location Latasha showed me the unit that I was interested in. She had my paper work and instructions taken care of quickly and proficiently. She was really nice and friendly. Days later I received a call following up with me to make sure I was satisfied with the unit etc. Excellent service from everyone. Clean well lit storage facility and a great location right off of Cedar. Thanks!
Just wanted to say that the ladies at the apple valley public storage are amazing! Meg and Nickole are the best girls around!
Nickole was very helpful, friendly, and thorough. It was quick and easy. Also the cheapest storage I could find in the area. She was very knowledgeable about the storage units.
My mom and I currently rent at this location. Nickole is always so nice and is there when we have questions. The property is clean and the rates aren't bad. I would definitely recommend this location if you need storage.
Nickole is very professional. Office and storage unit spotless. Very helpful with all of our questions and quick to respond when we left messages. Highly recommend everyone to see Nickole for all of your storage needs
This is by far the best and most relaxed storage experience I've had every. Nicole is awesome and super efficient efficient efficient manager and the reason this facility runs so perfectly Thankyou See you in the fall.
Great for storage and secure. Need code to get both in and out.
Nickole was super helpful. Getting started was super easy.
Very happy with my experience getting my unit set up today! Nickole was great to work with and I'll definitely be back here if I need storage again in the future. :)
Nickole and Jada were very helpful and gave great customer service. Great space! Highly recommended!!!
I was helped by Nickole. She is knowledgeable, kind. There is a quality security system.
Nickole is so supportive and friendly. Moving is stressful but she helped us to feel comfortable and confident that our "stuff" would be in a good place . We like how clean the storage area is and the climate controlled is worth the money. If it is worth storing it is worth taking the best care of it.
Donna is the BOMB!! Awesome place!
Nockole and Jennifer make it so easy to get a new storage Super helpful and nice.
Nickole and Jennifer Awesome. Very helpful and informative. Went over everything with me.
Nickole was great! I change locations and they found me a larger unit for less money... big fan and great service!!!
Staff was friendly and helpful. Even though they were about to close in 7 minutes I was still able to get a space. 👍Heather
Friendly staff, very flexible with my storage needs and very clean facility.
Heather was a pleasure to work with she explained everything I need to know clearly. She deserves a raise because she can take care of any question you may have and loves her job.
This storage facility is wonderful! Its very clean, well staffed, safe, secure and affordable! The Manager, Nickole, is wonderful & helpful! She always greets you with a smile & kind word - Thank you for providing such a great storage space!!!
Nicole gave excellent customer service even in the pouring rain. Nice clean facility.
Great worker, always helpful. Made sure I was prepared to move into my new storage space and took her time to let me know what fits me best. THANK YOU NICHOLE:]
My husband rented the space last week and we just got a call today wondering if everything is going ok. Nickole asked if we had and questions and everything has been great. Great customer service and clean place.
This place worked out great while my girlfriend and I put our house on the market. The property is clean and Nickole made the move in easy. If we ever need storage again we will be back.
Nickole was amazing. Rented my space today hassle free. 😊
Nickole was of great help with getting me setup with a storage unit with little notice. She answered all questions that I had too.
Nicole was friendly, professional, and helpful.
Very customer service oriented, clean facilities.
Nickole, Heather and Maya were wonderful. The locations was very clean and the service excellent.
Had mold in my non-climate controlled unit. Insurance is really hard to redeem.
Nickole is very helpful, friendly & professional!
Great space for our needs
Nickole was the young lady I visited first and made my reservation with. Joanne is the young lady I checked in with a week later. Both were very friendly, knowledgeable, and patient in answering all my questions. I just love doing business with genuinely friendly people. Both gals are an asset to Public Storage! Please appreciate their contributions to your reputation. Thanks.
We have been with public storage for about 5 months now. Currently (as of yesterday) renting our fourth unit. We are pleased to see that the facility has always been exceptionally clean and very well maintained. The staff especially Nikole the property manager has been very professional and extremely helpful. I would recommend Public storage Apple Valley to anyone looking for a rental facility in the area.
My dad got the space for me since I just got back from college. Nickole was super helpful and explained everything perfect. The property is clean and well maintained. Can't ask for anything better.
For the past seven years I have rented a 5x15 space to help me store the medical device machines and products I sell. The property has always been clean and the drive through access to the storage unit made it very convenient to pick up my machines and supplies in all weather conditions. The property is always plowed out immediately after a snowfall to make access easy to all of the storage units. I also found the gate hours convenient as I have to sometimes get emergency supplies in the early morning or evening from the unit. I would highly recommend this specific property for your storage needs.
Nickole, the manager, was an absolute delight during the rental process. She was very detailed and informative, she explained everything simply and effectively. The property was also very well kept and clean. I will definitely recommend this location to anyone that needs storage.
Easy transaction, Nickole was a friendly worker. A+
The process was quick and very easy. Amber and Jessica were very friendly and were able to answer any questions that I had!
We jab a excellent experience with Nickole she was very knowledgeable
Everything was great , Nicole , Keisha was great , very helpful.
Loved the ladies that assisted me and my wife NICKOLE and JESSICA. Thank you for making it easy and pleasant. They were very helpful and knowledgeable. I would send everyone I know there.
Nicole and Jessica were very helpful with the process of renting a storage unit. Also helpful with explaining how to keep items in storage free from damage. Very friendly too!
nice and secure facility, great location, excellent service , nickole was very professional.
Great facility and great customer service. The only issue that I had was the additional cost for insurance on my vehicle that I was storing there. I felt that I maintain my own insurance and yet I have to pay additional costs for insurance thru the rental fee. Other than that I most likely will rent again next fall.
Nickole was great to work with. This facility appears very clean and well maintained. The cost may be a little more than some of the others but it seems like the facility is a lot nicer than other places. Darlene was training when I was there and she also seemed very nice.
Clean safe private. Nicole is helpful. Overall great customer service.
It's good so far. Just started today. Darlene and Nickole seemed very helpful.
Nikole was honest and very helpful in getting us the best deal and most appropriate unit for our needs.
Nickole is Very nice, explained everything very well. Property well maintained
The facility as well as all three units were very clean and well kept. Nickole the property manager was extremely helpful. She went above and beyond what she had to to help me out. I would recommend Public Storage Apple Valley as the place to rent if in need of a storgae unit.
I come here to make my payments and Nickole is always helpful. The office is clean and location looks good.
They have excellent service and are always helpful Nickole is a big help and a great person and very helpful I will continue to use this location!!!
I rented from Public Storage for about a year and a half. They had competitive rates and were all very nice to work with. I had one inside unit as well as an outdoor unit. Very happy with my experience with them.
Friendly staff - nickole is always very helpful, clean and at a good price
Very affordable and Nickole was very helpful. I would definitely recommend to others.
This is the first time my husband, Chris, and I, have ever rented a storage unit. We're looking forward to using it, because it will help reduce the clutter in our house. Nickole and Latasha were great about helping us with this process, and answering any questions that we had regarding the rental of the storage unit. We know our items will be kept safe in the unit as well. Thank you! Faith
Great help. My questions answered. I have a climate controlled unit. I have been at 2 locations for over 2 years. Great service!
I've rented an indoor storage unit from Public Storage and met Nickole and Ali to complete the paperwork and get a look at the unit. The facility is clean and well organized. Nickole and Ali were very helpful and the whole process was completed in just a few minutes.
Nickole & Beth To Fantastic Young Women They Explain Everything To Us They Have A Bright Future Keep It Up Ladies And Thank-You For Your Help, Everett & Joanne Jackson.
Nickole is very good at what she does! She new all the ins and outs of the facilities, also explained very good in detail the whole process of renting the unit and didn't missed anything. Thanks for having such a great worker in your company.
I rented a 10 x 30 unit from Nickole today. She was very knowledgeable about what best fit my needs and my belongings. She was very pleasant to work with and she had my best interest in mind.
Just rented a climate-controlled room, and Nickole was very helpful! They have a special where it is $1 for the first month. Nickole showed me the room, and told me about all of the storage boxes they had available and it was great!
Nickole was excellent. First time renting a unit in a long time, I don't think she left any details out. I asked about if I could transfer the account to my daughter at a later date, she replied that it was a bit of a hassle, so I didn't press any more, but when we were doing the final signing, she already had the paperwork ready for the transfer to take place. She was always cheerful and helpful. The units are very nice and clean as well.
Nickole was the Best! This was our first time renting any type of public storage so Nickole was VERY helpful in answering our questions about what size would best suit our needs. Unfortunately, she didn't have a storage unit available in the size we needed so she called another property that did have the size we wanted to give them a heads up that we were on our way to reserve the unit. Nickole was great at customer service. Kathy & Tim
Nickole is wonderful!!!!!!
Very clean. Nickole was super helpful.
Nickole was cheery and very knowlegable and answered all of our questions. I would highly recommend this public storage location.
Nicole was amazing she was tons of help and made my experience easy. She explained everything in detail to me and went out of her way to meet my needs. when any of my friends and family are looking for storage I will refer them to her!!!! Thank you
Storage facility and customer service were great! Only major complaint I have is they refuse to give refunds if you are on auto pay and don't notify them in advance of moving out. I had the auto pay come out and vacated the storage unit on the 6th of the month I just paid for, was told they do not give out refunds and that I should have called them in advance to find out what I owed for the 6 days. GEE maybe they should make that information clear when someone moves into the storage unit and since when does a company not prorate and give refunds. Sounds like a scam to keep peoples money when they move out early or midmonth!!! No refunds is ridiculous so I spent $158 for 6 days of storage. Would never return!!!!
Very positive. Nickole & Latasha were very efficient and knowledgeable, friendly and helpful. Awesome storage facility.
Nikole endonnis and latashsa were a great help today. I had several questions and they answered them all. I have been with public storage 5 plus years now and always had good service. Andy N.
Nicole and Chad are awesome. Great customer service and very helpful.
Great service. Nickole was very helpful
Great Customer Service Nickole!
Nicole and Chad were both VERY kind and helpful in arranging the trade and transfer of our two storage units into one larger climate controlled unit. Thank you VERY much!!!
We had our unit for about a year and a half and never had any problems with it or the people at the location. The automatic pay feature was great and saved me from having to think about it. We just cleaned our unit out yesterday and Nickole was extremely pleasant and easy to work with as we closed out our account. She is a very good ambassador for Public Storage and understands customer service and what it means to treat a customer like a customer. Thank you, Nickole for all your assistance.
Nickole did a great job going through paperwork, explained all procedures,showed me the storage unit and answered the few questions I had.. Thanks' Again
Nickole was very helpful and fully explained the whole process for me. She made the process painless and I was ready use my space quickly. I highly recommend this facility due to the excellent customer service and great condition of the building.
Sue was very friendly and helpful when I stopped in to ask questions, and I rented a unit right then and there. The whole place is very clean and well maintained, so I feel very good about leaving my property there. I really like that the rent is month - to - month with no contract too! I highly recommend this location.
Nice clean facility. The manager Nickole likes her job and it shows in her service and friendly attitude.
Sheila was absolutely great. She was very professional and helped us with everything. Definitely recommend them to anyone !
We had an excellent experience working with Nickole to secure our new Public Storage unit. She was patient and resourceful in assisting with finding the perfect siz and location of the unit that fit our needs and we really appreciate her thoroughness as she walked us through the process. This has been a very positive experience and we will definitely recommend this Public Storage to friends. Lynn Poland
That Jill ROCKS! She found me the large space I needed, great rate and $1 promo!!!! Saving me Ching Ching $$$$$! Winning personality, too boot.
Glad I found this location when I needed to rent last year. Staff is friendly & helpful, pleasant experience.
Top notch employees, property & service. Overall positive experience after 5 years of renting.
Love the big merchandise selection, Jill is so accommodating in pointing out great deals offered on boxes. Love, love, love the customer service !
Professional & friendly service, thanks Jill.
Thanks Sue for your generous assistance while I transferred spaces.
Is 5 stars the highest I can select? I would like to double or triple the stars for an awesome person Jill is. I called her so much this afternoon in a panic because I though I lost my keys and needed to know what to do now. Well I found my set of keys & had to stop into the office to thank Jill for being super sweet and apologize for being a pest.
Sue I really appreciated your assistance in locating a suitable size that fit my small budget. Thanks for the suggestions on how to pack the space and how to protect them while storing. You are professional and friendly.
Happily storing here for years.
Just completed my transfer with manager Jill. Super friendly & professional!
No issues, simple process for renting. Vacating same simple ease, Sue thanked me for my business. I'll look you up should I need storage again.
My experience started with the manager, she is friendly and helpful. I had a budget of what I could spend and a had pacific needs. A different manager did my rental, but it was Jill who followed up the next day to make sure everything went okay. This morning she arrived to work & I was in her parking lot. She came to my rescue because I couldn't find my gate numbers. Nice, friendly & willing to assist manager, Jill. Thanks, Laurel
My mama, Gwendolyn, & me came to this location because we read all the reviews. My father passed away last month, so my mama is going to move in with my sisters family. So we are making plans and may need storage. After going online last night, I picked up my mother and we started to run errands. We made this a place to stop at. Jill was so nice and cheerful, she gave my mother a chair to sit at while we all talked. She asked many questions and gave us many things to think about. Jill was so patient, didn't make us feel rushed or was pushy. My mother & me were so impressed with her service and compassion. A very nice lady managing at this property.
Have been a customer for two years, I thought I outgrew my space and came to talk about renting another space or transferring (again). Well Jill took a look, helped pull some of my things out and gave organizational tips. It took me most of the afternoon but she saved me $$$$. You're awesome-
Have been along time customer, normally deal with Rich. He ran a nice property, was helpful & kind. I will miss Rich and welcome a new face, big smiles & warm personality. Nice property, kept clean and always dependable assistance.
To acknowledge thoughtfulness from Jill for taking my children to the public restroom on her golf cart giving them a huge thrill. It was helpful while I unloaded equipment into the locker. Thanks for coming to my rescue this morning. Your friendliness, willing assistance will serve you well. Kent, Sarah and Abbey Stevenson
Easy to make a reservation, manager called promptly to set an appointment & ask questions. Rented here before always pleased & Jill was very helpful.
Very professional and Friendly man who manages it. Was happy to help with any issues I had. Highly recommend it!
Professional service, engaging questions and interaction. I felt a connection with the manager Jill whom cared enough to point out many features & provide suggestions on how to store. The merchandise lobby has many products, Jill took the time to discuss these options with me. I loved her enthusiasm and spirit.
Rich was very nice to work with. We had a great experience here.
From the moment I called to reserve a unit for a few months everyone that I talked to was so nice and helpful. Shirley has been amazing with everything! I also loved the unit that I rented, so easy to get to, clean, and temperature controlled. While moving all my stuff in my family was super impressed as well and said that it was like "the cadillac of storage units." I will definitely tell people to rent here!!
First time I've ever had to store anything, and from the moment I walked in, Shirley made me feel at ease about storing here. Very professional, knowledgeable, and friendly service, and the storage space was exactly what I needed, and very clean. I will definitely be storing here in the future!
Wow! What great customer service. I have reps that have storage room around the Midwest and occasionally a rep leaves and it's always a hastle changing the payment and entry codes. Rich and Shirley made this very easy for me. When I visited the site Shirley was wonderful.
Great place to rent a storage locker. I am sad I had to close my storage here. Rich was a great manager. I recommend this location to any looking for a storage locker in the Eagan or apple valley Minnesota area.
Been a long term customer at Public Storage and I needed a new unit at the same property. Shirley was AWESOME and very helpful. The whole experience was smooth and easy. Tell you the truth, every time I saw Shirley, she always had customer-first in mind. I will always go the Shirley if I need anything. If she is not available, we go to Rich. Thanks Again, Jason Austin
I have been a customer here for years. Rich is a great manager and is very knowledgeable. As long as I need storage, I will continue at this property. They have great security and a very clean property. Very friendly employees. I cannot say enough good things!!! :) I also wanted to add a response to Kevin McColl.......NONE of the public storages are 24 hours, you have to get special permission, I know, I used to work for them. The reason you would not get a $1 first month is if you are a previous customer or someone at your address is. There have never been times the gate was open until 10pm, it has always been 9pm and if you call the customer service number they will give you a temp code you can use ONCE to get out of the property.....if you read your lease and listen to those talking to you at the time of rental then you would have known that. As for not allowing the online price, you have to make a reservation online to get the online price, it is a 10% discount from the walk-in price. And the online discount is for the ONE unit you reserved not the one you decided on if it was different. Don't make someone else look bad because you made the mistake.
Did not honor the $1 first month. Did not honor the reserved price online... And despite saying on the keypad that they are open until 10 pm they closer the storage facility early. The system is bugged, no one AT the 800 number will acknowledge the problem. (At the time of my writing this, there is a person STUCK in the facility because the gate will not open. I and they do not have a cell.... Wow, major suckage...) AND despite there are other Public storage location open 24 hours (like Rosemount, MN) they claim none do. And when asked to talk to a Supervisor they hang up, or pretend none are around... . BAD after hours phone service.