Shama is very good and professional manager in this location. She quickly finished my paperwork.
I was using this facility for over a year and it was very professional to work with! Specially with Shama
I would encourage anyone who’s looking for a secure facility! Please do exactly what I did
Contact shama for a professional greeting.
No complains has been great renting for several years except my roof out my outdoor unit is caving in from the weight of leaves I’d assume? I’ve called and haven’t gotten a call back. Paying $250 a month for the roof caving in a little crazy and I don’t want my stuff damaged
Shama was so helpful and accommodating! She was so kind and thorough wine signing up for a unit. Highly recommended!!
Shama is very helpful to have a unir Ingrid location . Very clean . I would recomend to every one
Shama was excellent. She worked very quickly to rent me another unit. Very pleasant to talk to.
I just moved in Weymouth in an apartment, and I need storage for my stuffs, as I was looking a storage room, as soon as I was in front of the door of this location, a attractive welcome greeting and her professional service helped me to find a better storage room within my budget.
I highly appreciate her service in a kind professional manner.
Anthony provides excellent customer service!
Thank you again very kindly for all your help!! <3
Elevators are broken. Cant access my stuff.
Elevators to the 2nd and 3rd floor have been broken since 9/16. Hopefully you won't need your items or plan to store items.
I was having difficulty with the website. Shama was extremely helpful and friendly in troubleshooting. She also escorted me to our unit and explained access and parking. It was a really easy process thanks to Shama!
Shama was an excellent help and resolved my problem. Great service
Shama was the Best in making my proceed easy and fast . Thank you for the the fast service today .
Shama, was fantastic to work with. Extremely patient and helped me with everything I needed to secure my storage unit.
Don’t expect to find anyone on the premises, rodent problem in both units and throughout the halls (I had no food in unit - & you could clearly see an opening/crack to the outside in my temperature controlled indoor unit). Very poorly ran operation unfortunately.
Rent will go up $40 every 6 months or so (started at $189, now paying over $300 for 10x10)
Unit next to mine was broken into and robbed in February 2023. Weymouth Police contacted me. Officer was disappointed after the District Manager for the area said they would reach out to me first (never has).
Not climate controlled. On hot days, the temperature inside the building is well into the 80s. On the 1st floor there is always a huge puddle which leaks into other units.
Bathrooms are always locked and there is nobody on duty.
Gate is usually broken so not secure facility.
Could be a great facility but it starts at the top and the top doesn't seem to care.
Shama was great to work with and very helpful, thank you.
Very rude lady on the phone
Shama was very helpful and a pleasure to work with. She showed us several units to help decide which worked best to suit our needs. She explained all the details throughout the process. The facility is clean and organized. Would definitely recommend for your storage needs.
Great service from Shama. She was very friendly and quick to help me out . I would recommend!
I worked through a billing issue I had today with Capri. She was courteous, efficient and kind. Thank you for being fantastic Capri! I have worked with Sema(?spelling) for a long time and she is a doll also. Business owner is lucky to have them both.
I just wanted to add to my review. I wanted to take a minute to Thank Anthony, the District Manager for this facility and Shama. I had another billing issue at this facility and I am happy to report that Anthony and Shama kindly took the time to work with me and manager the issue promptly and professionally. I really appreciate the time, service and kindness they exhibited to rectify my problem.
This place couldn’t possibly make storage more complicated and frustrating. This location doesn’t have anyone onsite, everything has to be done by appointment. Which means if you have an immediate issue, you will have to call the main number where they may or may not be able to help you after waiting on hold for at least 10 minutes. Our gate code didn’t work and it was a 1.5 hour hassle to get in and out (and the issue still isn’t actually resolved). There were other issues too that would take a short story to explain. Find a different storage place if you want a hassle-free experience.
Shama provides excellent customer service and is very kind and professional with how she answers questions.
Shama was very helpful and kind, I had a great experience, I have use Public Storage in the past, this is why I came back because of quality service I receive just like today with Shama.
Shama was an amazing help. Super professional and understanding.
Shama has a very good service… im so happy to be a new costumer.. thank you
The property manager Shama was very nice to accommodate my request.Rented a better space closest to the elevator.Very convenient.Thank you Shama.
Capree was such a delight! She was incredibly helpful with my move out process.
The storage unit itself was close to the highway, easy to get in and out of. They have large push carts for free inside the building which made it so easy!
Definitely recommended this location!
Shama, is the name of the woman who help me. I signed up for a new account. She took care of everything professionally and efficiently. It was a great experience. She was excellent and very proficient with everything.
Shama was very helpful
Location is conveniently located
I would like to thank Capree for the excellent service she provided. She was very patient, kind, and helpful in making sure I understood all pertaining to my storage needs.
Shama was extremely helpful setting me up with my unit. All of my many questions were answered promptly and she personally took me to my unit and explained everything I needed to know. Great customer service!
Shama was extremely helpful and very courteous, and got me set up in very little time, and I am ready to get everything stored, and I am very very pleased with the service. Yeah
Customer service was disappointing. If you go in to pay the unit personally or have a question about your unit or about your bill, there is never anyone around in the Weymouth Public Storage unit in at 1470 Main Street Weymouth.
Shama was very helpful in person after I had some difficulty signing up for my unit online. Shama was very kind, answered all my questions and got me signed up. I appreciated her help!
So imma be honest and not beat around the bush sharma is to pushy especially on the day i started to rent a unit there she kept pushing me to post a review and it was extremely uncomfortable and after 3 months of me being there they tried going up on the rent to 130 for a 5x10 so i called customer service and they went back to a greed amount 3 months later they pushed to 130 again i tried to pay my rent on the first but the app messed up so i was NOT able to pay it or access my belongings and they charged me a $20 late fee that i had to fight to get waved i told Sharma that my stuff was going to be out by the first so she decided to lock me out of my unit over $20 witch is sad there is one property manger who helped me with pushing the late fee to waved and was wicked nice about it and wasn't pushy at all she also got me my access back so i can retrieve my belongings and move out to goto a different storage place with better prices and NO rent increases at all but if you ask me Sharma is not good at her job and makes people uncomfortable and is extremely pushy and locked me out of unit over $20 and did nothing to help me at all
Got the pleasure to be assisted by Capree. She was well spoken and could understand everything on the agreement that she explained. I’m definitely confident I picked the right public storage!
Great experience. Shama was very helpful helping my father get a unit near mine. Would recommend to others.
Shama was very polite and helpful. Will deff do business every year with them.
Shama helped me with a payment issue and also every time I call or have any problems she helps out anyway she can!
Shama was very helpful and informative and took care of business quickly and easily.
Shama; the property manager is so friendly and professional. We ended up getting multiple storage units here. I highly recommend her and this location!
Today, a year later the same staff person Shama just helped me save a price increase of 100.00 per month.
This place is lucky to have someone like her and I stay here for this kind of customer service.
I worked with Shama at the S Weymouth location she was courteous, professional and a pleasure to work with during this stressful moving process.
The woman that works on the office was extremely pushy to give a review on the spot.
Shama was very helpful, place is very clean and accommodating
Shama was very helpful with registration setting up the app with me.
Shama and Capree are very professional so nice and friendly explained to me all I need . I recommend to visit them because they are the best
Got great service from Shama today! She was very helpful and nice, walked me through the unit and lease. Thank you!
Would be 5 butt much too expensive compared to neighbors. Clean.
Great experience, Shama provided great service. Thank you.
Very well kept building. Nice and clean storage. Appreciate the help from Shama
Shama help me with the account, she’s been very helpful. Nice lady. A++
Shama perfect! Great service and very fast to get things done.
Shama was very helpful and thorough she was the best!!
Shama was very nice! She did a great job and even cleaned the unit before I brought my stuff in.
I have to give Capri @ Public Storage on Main St in Weymouth a 10! 🌟 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.. she has gone above and beyond making a customer feel confident that my belongings would fit into the proper unit and she has even helped me with my unit if I ever needed to shuffle some things around..she’s GREAT!! That’s why I would highly recommend if you need to put your belongings into a storage unit in Weymouth make sure you see Capri!!
Shama is very kind and professional with her job .I rented a storage unit in this location and i am so happy with her very professional service. Thank you Shama
Shama was extremely helpful and Courteous. She answered all my questions and got me into a new storage unit on the same day.
Capree at the Main Street Public Storage was so helpful last week Friday and provided excellent service. I had to downsize in storage space and she made the transition so easy in explaining what I needed to do plus she was able to get me my new unit that was literally a few feet away. Capree you were amazing, thanks so much for your patience :)
Shama was wonderfully helpful. She helped us select a great unit and walked through the paperwork. We are unloading our stuff into the unit within 45 minutes of arriving.
Shama was helpful with getting storage unit!
Capree was very helpful and explained all the details clearly. She helped me find the unit I needed and walked me through signing on through the app. Very friendly and professional.
Shama was great! Super easy, quick and very friendly!
Shama was great answered all my questions.
Shama was very patient and helpful. She explained everything very well and help us set up our account. She was efficient and fast and very nice.
Excellent service from Sharma! Everything went very smoothly!
Shama was very helpful during check in!
Thank you so much to Shama who is the property manager here- she was so helpful and made my process of getting my very first storage unit swell!! Thank you again definitely go to this spot if you need more space! She is amazing.
Great experience with Shama. The place is very clean. Thanks Shama
Shama was amazing. I had the best check in and check out experience. I highly recommend this location.
Shama was great. Thank you so much aaa+++
I am so sad they took all my furniture and all my beds I just moved in town I try to work out plan with public storage speak to manger over and still sold all my belongings I don’t what to do never use storage again so emotional stress because of all my belongings are gone
Shama gave me great service helped me with what I needed.
Shama has been exceptionally helpful with dealing with my storage, she is a really great property manager for this location!
I rented a 10x30 drive-up access storage space and first brought mystorage on Sunday, January 29th, 2023. The rental unit was clean, and all the details were just as expected/promised (the lock I purchased from Public was in the unit, the tab lock on the bay door was easy to break, and the mobil application allowed easy entry and exit from the secure property). But the real reason I highly recommend Public Storage at this South Weymouth MA location is one of their customer service representatives: Sharma. Sharma provided excellent customer service via telephone during the "research and decision-making phase" of seeking a storage unit, and her professional and friendly service was evident the day I used the unit for the first time. Sharma was patient with me asking questions. She made sure I understood all of the information and options related to the rental agreement and insurance, so I could make a decision that was best for me. I can honestly say tha the reason I went with Public in South Weymouth MA is because of Sharma's service over the telephone when I was "shopping for a space". And I can honestly say the reason I am recommending this Public location is because of Sharma's continued excellent service in person. A lesson for all of us... being kind, patient, and professional works to get and keep customers!!
Shama was very polite & helpful & answer all my questions professionally. Thank you so much Shama .
Shama was extremely knowledgeable and helpful when setting us up with a storage unit. All fees and location details were explained thoroughly and we felt very comfortable purchasing a unit on the spot! Thank you!
Shama was outstanding!! Really focused on superior customer service. A real asset to your company
Shama is the manager, very patient and helpful. I like the set up and options, a well run location.
Shama specifically is amazing. She is very kind, understanding and patient. She accommodating to all of my needs. She is what you call a great customer service expert!! I never have issues with my storage unit. The facility is very clean and easy to access too. If you are ever in need of a storage unit please go to The Public Storage in Weymouth!!
Shama
Was excellent!!
Helpful and walked me through whole process. Great property and feels safe storing my things here
Shama was very nice and helpful
Shama was wonderful and able to quickly help me confirm everything after some difficulties signing up online. Fantastic staff!!!
Tried renting a storage space for car and motorcycle. After a couple of tries they were able to process the paperwork.
However just before leaving was informed I needed to pay a "prorated fee".
Asked several times what's this for ?
They didn't know. Just said "you pay".
Got refund two weeks later . . . . . moving on !
Shama is the best!! I have never received such superb customer service!! I highly recommend her for the most awesome employee!!
Shama is the best , she helped me to rent the space . I am very pleased with her professional customer service. Thank you Shama.
Shama was very professional, helpful and kind
Shaman was really nice and understanding
Shama was awesome. She helped set us up and answered all of our questions. She is vey much appreciated!!
Shama was very helpful when I had an issue with my unit. She was able to fix the problem immediately to my satisfaction.
Shama was very nice and helpful during my move in. Thank you!
Good experience. Tom was very helpful. No problems with moving stuff in or out.
They kept raising the monthly rent until it made more sense to rebuy the stuff I was storing instead of keeping it there.
Shama was wonderful and very helpful with the rental process.
Shama has been amazing. Her patience is what all places need. He has been helpful as we are moving out. Thank you for your business.
I had a Great experience at Public Storage, Main St South Weymouth Ma! Shama the Manager showed me the different sizes of the storage rooms explained everything to me in detail, was very friendly & professional! I recommend this Location & the Great customer service from Shama!
Shama was extremely helpful!
Shama was very thorough and helpful. Easy process in renting a space.
Shama at Public Storage is wonderful, very accommodating. She's very informative and willing to assist with questions or concerns. I've had a unit here for 4 years and wouldn't go anywhere else!
Shama and Tim have both been fantastic! Conveniently right on the Commuter Rail, door access through the app, and dry, climate-controlled environment have been great. No problems for me! 100% recommended.
Shama had wonderful customer service with setting up my unit. Thank you!
I am very pleased with Shama's help with her assistance for our rental unit.
She was very helpful and answered all my questions.
Very professional service.
Shama was incredibly helpful in getting me set up with a storage space. I was in the middle of moving and she made renting a unit very smooth and stress free.
Did the trick for what I needed. My belongings were stored there for 2+ years. Both Shama and Jonathan, District Manager, provided great service.
Shama was great! Customer service very good.
Shama was very very helpful and attentive!
Water damage twice and they we horrible to deal with. Renter beware
Public storage Weymouth
I had a complicated issue I needed resolved. An employee named Tim from the weymouth location was the absolute best! Tim took the time to walk me through (step by step) everything I needed to do. He also called me throughout the day with updates. I wish everyone had customer service employees like Tim!
Shama is wonderful and always pleasant. She is very helpful and does her job well. She is also always full of smiles. Thank you for that. Always have a great day. :-)
Shama, was very helpful with us and she is very kind.
Dealing with Shama and Tim is a great experience they make everything as easy as possible and are wonderful people.
Today I went to Public Storage at 1470 Main Street in Weymouth This was the 2nd time I had the pleasure of being greeted by Shama She is always so courteous, knowledgeable and willing to help how ever she can It's obvious, she takes a lot of pride in her work The facility has never looked better
Public Storage is extremely lucky to have an employee of her calibre and I hope she is rewarded for her efforts
Shama was amazing at helping us set up our reservation. She was very knowledgeable with the property and helped clarify any questions we had.
Shama is wonderful, very help helpful. Thank you.
Shaman was great and very helpful.. Knowledgeable in all areas 5 stars all the way
mother in law passed away over a year ago now, she has a storage unit there we don't have key to it and no one will call us back, we sent letter and many voicemails, looks like we will have to just come cut the lock off ourselves. I mean i don't want to but why won't anyone call us back they have all the documentation they need.....please respond.
Shama was extremely helpful solving an issue I created. She was patient and respectful.
Shama was very helpful. Knowledgeable about the spaces available and very friendly!
Shama was very helpful. Great experience
Tim and Shama have been great at this storage facility helping me out and resolving my issue.Tim has been in constant contact with me trying to resolve the issue and it has all worked out. Shama was very courteous and prompt to let me know when I was good to go. Thanks guys
We have been with this storage unit for a couple years and we have nothing but kind words for the staff especially a gentleman named Tim ‘ he is there to help my mom when she needs it . From helping her lift boxes to helping her pay her bill 🙏🏻🙏🏻🙏🏻
Shama is great. She helped me move in and out with no hassles whatsoever....
Tim is fantastic. Very helpful. Great guy.
Excellent service; Shama was soo helpful. Fast service and met all of my needs. Thank you again Shama !
Shama has been a life saver, Thank you!
Shama was great assistance in helping us with our storage unit. Very seamless transaction! 5 stars!!!
Shama has great customer service and very polite and professional
Shama is very pleasant and helpful I highly recommend her working with customers
I've been renting for a year-and-a-half and it is climate controlled, clean and really easily accessible for heavy equipment with dual freight elevators
I recently moved in this neighborhood. I was looking a storage room and went to the Weymouth location. When I was introduced by Shama, her outstanding customers service impressed me and the location is very neat and clean.
Shama was extremely helpful and thorough - she was prompt at showing me the unit available, how I would access the unit and all the details on how to use. She made the process very easy! Definitely would recommend!
Shama was extremely helpful getting my storage unit reserved. She was professional and courteous.
Shama is very good and helpful. Her great customer service is very nice and professional I am very glad to rent space here in this location Thank you Shama.
I have been working with Tim over the past 2 weeks. He is incredible. I had an issue with my unit. He helped me every step of the way. He even kept in contact after hours to make sure that I was satisfied with his efforts. I have had other storage units in the past with different companies. Because of Tim, I will be sticking with Public Storage, especially the Weymouth location. Thank you Tim, thank you PS. I greatly appreciate the professional way that you treat your customers.
The employee named Shama is very professional and helpful with the entire process. She is efficient and hardworking. She explained the policy very well and when the power went off for a few minutes, she had to go through the whole process manually. Always with a smile and never showed how stressful it was for her. Shama is truly an excellent employee. Extremely happy with our rental process with Shama. Congratulations on finding a 5 star employee.
Shama was one of the best people I have dealt with in customer service in along time.. she should be a very good asset to your company!