Public Storage Self-Storage Units at 1470 Main Street, Weymouth, MA

So imma be honest and not beat around the bush sharma is to pushy especially on the day i started to rent a unit there she kept pushing me to post a review and it was extremely uncomfortable and after 3 months of me being there they tried going up on the rent to 130 for a 5x10 so i called customer service and they went back to a greed amount 3 months later they pushed to 130 again i tried to pay my rent on the first but the app messed up so i was NOT able to pay it or access my belongings and they charged me a $20 late fee that i had to fight to get waved i told Sharma that my stuff was going to be out by the first so she decided to lock me out of my unit over $20 witch is sad there is one property manger who helped me with pushing the late fee to waved and was wicked nice about it and wasn't pushy at all she also got me my access back so i can retrieve my belongings and move out to goto a different storage place with better prices and NO rent increases at all but if you ask me Sharma is not good at her job and makes people uncomfortable and is extremely pushy and locked me out of unit over $20 and did nothing to help me at all

Got the pleasure to be assisted by Capree. She was well spoken and could understand everything on the agreement that she explained. I’m definitely confident I picked the right public storage!

Great experience. Shama was very helpful helping my father get a unit near mine. Would recommend to others.

Shama was very polite and helpful. Will deff do business every year with them.

Shama helped me with a payment issue and also every time I call or have any problems she helps out anyway she can!

Shama was very helpful and informative and took care of business quickly and easily.

Shama; the property manager is so friendly and professional. We ended up getting multiple storage units here. I highly recommend her and this location! Today, a year later the same staff person Shama just helped me save a price increase of 100.00 per month. This place is lucky to have someone like her and I stay here for this kind of customer service.

I worked through a billing issue I had today with Capri. She was courteous, efficient and kind. Thank you for being fantastic Capri! I have worked with Sema(?spelling) for a long time and she is a doll also. Busineaa pwner is luckyto have them both.

I worked with Shama at the S Weymouth location she was courteous, professional and a pleasure to work with during this stressful moving process.

The woman that works on the office was extremely pushy to give a review on the spot.

Shama was very helpful, place is very clean and accommodating

Shama was very helpful with registration setting up the app with me.

Got great service from Shama today! She was very helpful and nice, walked me through the unit and lease. Thank you!

Shama and Capree are very professional so nice and friendly explained to me all I need . I recommend to visit them because they are the best

Would be 5 butt much too expensive compared to neighbors. Clean.

Great experience, Shama provided great service. Thank you.

Very well kept building. Nice and clean storage. Appreciate the help from Shama

Shama help me with the account, she’s been very helpful. Nice lady. A++

Shama perfect! Great service and very fast to get things done.

Shama was very helpful and thorough she was the best!!

Shama was very nice! She did a great job and even cleaned the unit before I brought my stuff in.

I have to give Capri @ Public Storage on Main St in Weymouth a 10! 🌟 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.. she has gone above and beyond making a customer feel confident that my belongings would fit into the proper unit and she has even helped me with my unit if I ever needed to shuffle some things around..she’s GREAT!! That’s why I would highly recommend if you need to put your belongings into a storage unit in Weymouth make sure you see Capri!!

Shama is very kind and professional with her job .I rented a storage unit in this location and i am so happy with her very professional service. Thank you Shama

Shama was extremely helpful and Courteous. She answered all my questions and got me into a new storage unit on the same day.

Shama was wonderfully helpful. She helped us select a great unit and walked through the paperwork. We are unloading our stuff into the unit within 45 minutes of arriving.

Capree at the Main Street Public Storage was so helpful last week Friday and provided excellent service. I had to downsize in storage space and she made the transition so easy in explaining what I needed to do plus she was able to get me my new unit that was literally a few feet away. Capree you were amazing, thanks so much for your patience :)

Shama was helpful with getting storage unit!

Capree was very helpful and explained all the details clearly. She helped me find the unit I needed and walked me through signing on through the app. Very friendly and professional.

Shama was great answered all my questions.

Shama was great! Super easy, quick and very friendly!

Shama was very patient and helpful. She explained everything very well and help us set up our account. She was efficient and fast and very nice.

Excellent service from Sharma! Everything went very smoothly!

Shama was very helpful during check in!

Thank you so much to Shama who is the property manager here- she was so helpful and made my process of getting my very first storage unit swell!! Thank you again definitely go to this spot if you need more space! She is amazing.

Great experience with Shama. The place is very clean. Thanks Shama

Shama was great. Thank you so much aaa+++

Shama was amazing. I had the best check in and check out experience. I highly recommend this location.

Shama gave me great service helped me with what I needed.

I am so sad they took all my furniture and all my beds I just moved in town I try to work out plan with public storage speak to manger over and still sold all my belongings I don’t what to do never use storage again so emotional stress because of all my belongings are gone

Shama has been exceptionally helpful with dealing with my storage, she is a really great property manager for this location!

Capree was terrific.

I rented a 10x30 drive-up access storage space and first brought mystorage on Sunday, January 29th, 2023. The rental unit was clean, and all the details were just as expected/promised (the lock I purchased from Public was in the unit, the tab lock on the bay door was easy to break, and the mobil application allowed easy entry and exit from the secure property). But the real reason I highly recommend Public Storage at this South Weymouth MA location is one of their customer service representatives: Sharma. Sharma provided excellent customer service via telephone during the "research and decision-making phase" of seeking a storage unit, and her professional and friendly service was evident the day I used the unit for the first time. Sharma was patient with me asking questions. She made sure I understood all of the information and options related to the rental agreement and insurance, so I could make a decision that was best for me. I can honestly say tha the reason I went with Public in South Weymouth MA is because of Sharma's service over the telephone when I was "shopping for a space". And I can honestly say the reason I am recommending this Public location is because of Sharma's continued excellent service in person. A lesson for all of us... being kind, patient, and professional works to get and keep customers!!

Shama was very polite & helpful & answer all my questions professionally. Thank you so much Shama .

Shama was outstanding!! Really focused on superior customer service. A real asset to your company

Shama was extremely knowledgeable and helpful when setting us up with a storage unit. All fees and location details were explained thoroughly and we felt very comfortable purchasing a unit on the spot! Thank you!

Shama specifically is amazing. She is very kind, understanding and patient. She accommodating to all of my needs. She is what you call a great customer service expert!! I never have issues with my storage unit. The facility is very clean and easy to access too. If you are ever in need of a storage unit please go to The Public Storage in Weymouth!!

Shama is the manager, very patient and helpful. I like the set up and options, a well run location.

Shama was very nice and helpful

Shama Was excellent!! Helpful and walked me through whole process. Great property and feels safe storing my things here

Shama was very helpful

Shama was wonderful and able to quickly help me confirm everything after some difficulties signing up online. Fantastic staff!!!

Tried renting a storage space for car and motorcycle. After a couple of tries they were able to process the paperwork. However just before leaving was informed I needed to pay a "prorated fee". Asked several times what's this for ? They didn't know. Just said "you pay". Got refund two weeks later . . . . . moving on !

Shama is the best!! I have never received such superb customer service!! I highly recommend her for the most awesome employee!!

Shama did a great job

Shams was wonderful!

Shama is the best , she helped me to rent the space . I am very pleased with her professional customer service. Thank you Shama.

Shama was very professional, helpful and kind

Shaman was really nice and understanding

Shama was awesome. She helped set us up and answered all of our questions. She is vey much appreciated!!

Shama was very helpful when I had an issue with my unit. She was able to fix the problem immediately to my satisfaction.

Shama was very nice and helpful during my move in. Thank you!

Good experience. Tom was very helpful. No problems with moving stuff in or out. They kept raising the monthly rent until it made more sense to rebuy the stuff I was storing instead of keeping it there.

Shama was wonderful and very helpful with the rental process.

I had a Great experience at Public Storage, Main St South Weymouth Ma! Shama the Manager showed me the different sizes of the storage rooms explained everything to me in detail, was very friendly & professional! I recommend this Location & the Great customer service from Shama!

Shama has been amazing. Her patience is what all places need. He has been helpful as we are moving out. Thank you for your business.

Shama was extremely helpful!

Shama at Public Storage is wonderful, very accommodating. She's very informative and willing to assist with questions or concerns. I've had a unit here for 4 years and wouldn't go anywhere else!

Shama was very thorough and helpful. Easy process in renting a space.

Shama and Tim have both been fantastic! Conveniently right on the Commuter Rail, door access through the app, and dry, climate-controlled environment have been great. No problems for me! 100% recommended.

Shama had wonderful customer service with setting up my unit. Thank you!

I am very pleased with Shama's help with her assistance for our rental unit. She was very helpful and answered all my questions. Very professional service.

Shama was incredibly helpful in getting me set up with a storage space. I was in the middle of moving and she made renting a unit very smooth and stress free.

Did the trick for what I needed. My belongings were stored there for 2+ years. Both Shama and Jonathan, District Manager, provided great service.

Shama was great! Customer service very good.

Shama was very very helpful and attentive!

Water damage twice and they we horrible to deal with. Renter beware

Public storage Weymouth I had a complicated issue I needed resolved. An employee named Tim from the weymouth location was the absolute best! Tim took the time to walk me through (step by step) everything I needed to do. He also called me throughout the day with updates. I wish everyone had customer service employees like Tim!

Shama is wonderful and always pleasant. She is very helpful and does her job well. She is also always full of smiles. Thank you for that. Always have a great day. :-)

Shama, was very helpful with us and she is very kind.

Dealing with Shama and Tim is a great experience they make everything as easy as possible and are wonderful people.

Shama was excellent

Today I went to Public Storage at 1470 Main Street in Weymouth This was the 2nd time I had the pleasure of being greeted by Shama She is always so courteous, knowledgeable and willing to help how ever she can It's obvious, she takes a lot of pride in her work The facility has never looked better Public Storage is extremely lucky to have an employee of her calibre and I hope she is rewarded for her efforts

Shama was amazing at helping us set up our reservation. She was very knowledgeable with the property and helped clarify any questions we had.

Shama is wonderful, very help helpful. Thank you.

Shaman was great and very helpful.. Knowledgeable in all areas 5 stars all the way

mother in law passed away over a year ago now, she has a storage unit there we don't have key to it and no one will call us back, we sent letter and many voicemails, looks like we will have to just come cut the lock off ourselves. I mean i don't want to but why won't anyone call us back they have all the documentation they need.....please respond.

Shama was extremely helpful solving an issue I created. She was patient and respectful.

Shama was very helpful. Knowledgeable about the spaces available and very friendly!

Shama was very helpful. Great experience

Tim and Shama have been great at this storage facility helping me out and resolving my issue.Tim has been in constant contact with me trying to resolve the issue and it has all worked out. Shama was very courteous and prompt to let me know when I was good to go. Thanks guys

We have been with this storage unit for a couple years and we have nothing but kind words for the staff especially a gentleman named Tim ‘ he is there to help my mom when she needs it . From helping her lift boxes to helping her pay her bill 🙏🏻🙏🏻🙏🏻

Shama is great. She helped me move in and out with no hassles whatsoever....

Tim is fantastic. Very helpful. Great guy.

Shama has been a life saver, Thank you!

Excellent service; Shama was soo helpful. Fast service and met all of my needs. Thank you again Shama !

Shama was great assistance in helping us with our storage unit. Very seamless transaction! 5 stars!!!

Shama has great customer service and very polite and professional

Shama is very pleasant and helpful I highly recommend her working with customers

I've been renting for a year-and-a-half and it is climate controlled, clean and really easily accessible for heavy equipment with dual freight elevators

I recently moved in this neighborhood. I was looking a storage room and went to the Weymouth location. When I was introduced by Shama, her outstanding customers service impressed me and the location is very neat and clean.

Shama!! Thank you so much for all your help. You have made my transition to my new home easier. I appreciate your guidance at the storage unit. I would have been completely lost. Kindest Joanne 😊😊

Shama was extremely helpful and thorough - she was prompt at showing me the unit available, how I would access the unit and all the details on how to use. She made the process very easy! Definitely would recommend!

Shama was extremely helpful getting my storage unit reserved. She was professional and courteous.

I have been working with Tim over the past 2 weeks. He is incredible. I had an issue with my unit. He helped me every step of the way. He even kept in contact after hours to make sure that I was satisfied with his efforts. I have had other storage units in the past with different companies. Because of Tim, I will be sticking with Public Storage, especially the Weymouth location. Thank you Tim, thank you PS. I greatly appreciate the professional way that you treat your customers.

Shama is very good and helpful. Her great customer service is very nice and professional I am very glad to rent space here in this location Thank you Shama.

The employee named Shama is very professional and helpful with the entire process. She is efficient and hardworking. She explained the policy very well and when the power went off for a few minutes, she had to go through the whole process manually. Always with a smile and never showed how stressful it was for her. Shama is truly an excellent employee. Extremely happy with our rental process with Shama. Congratulations on finding a 5 star employee.

Shama was one of the best people I have dealt with in customer service in along time.. she should be a very good asset to your company!

My dad and I got a unit set up with Shama very quickly a few days ago. Everything went smooth and customer service was great. I would personally recommend public storage as snows starting to fall and its good to keep stuff safe from the ice.

So far so good with Public Storage on Main st. Weymouth, MA. Worked w/Shama who was very helpful and accommodating during our move in.

Tim takes great care of our multiple units and account. I highly recommend him and the other friendly staff at this location!

Tim was super helpful when hopping for a storage unit. Met me promptly the morning after I called. He gave me honest advice as someone who uses storage units himself, not as someone who was trying to upsell anything. He walked me through everything and got me set up on the app nd ready to move in all in a quick visit.

Very helpful Shana was great

Moving in with Shama was quick and efficient. Great job!

Hello, I just wanted to say great things about Public Storage. I worked with Tim, an area supervisor at the "1470 Main St, Weymouth MA 02190" location today. He was awesome, very helpful, very thoughtful. I had an issue with my auto-pay, I had recently moved and my address change caused a account hiccup. Tim spent time with me figuring out the issue and fixing it. I really appreciated the extra effort and Public Storage has been really great over the last (3) months I have worked with them. Cannot say enough great things about them Best Regards, Mike

Shama was great and very helpful. She made the whole move in process smooth and worry free.

Shama is a very good employee here, very knowledgeable and professional.

SHAMA WAS AWESOME

It is satisfying to know that employees like Shama goes way and beyond their job description. Thank you Shama for your extraordinary customer service & I look forward towards your guidance and help in the near future. We have 3 units with Public Storage.

Hello, I worked with Shama at Public Storage at 1470 Washington st, Weymouth. She was awesome. I made a mistake and rented too small of a storage unit. I returned the orig and rented a larger unit. Lots of paperwork and online updates. Shama helped me with all of it, she was fantastic.

Shama was very helpful! Clean facility

Shama is best, she helped with all of my needs and wants…. Thank you for hiring her!!!!

Prior to Shama being the manager at this facilty it was not cleaned and maintained well. Since Shama started at this facility it is much nicer. She is an asset to your company. Thank you Shama.

Shama she is the manager in my storage, in Weymouth, she’s amazing, the days we lost power, I need to take some stuff for my unit , she let me in , and she always kind and ready to help and I stop by .

Great customer service! shama is the best!

Shama was a great employee she took care of me very well I was pleased how professional she handled herself in the place

Can I store store a 15 ft boat with trailer there

Shama was great, she help me tremendously to make easy and fast, i will recommend public storage to anyone.

Good size containers. And decent pricing. Customer service is pretty good, especially the women. 😁

Went there recently and got a lot of great help from Carl. He was very informed and helped walk me through the storage unit details; he even let me in on things that other places would have hid from me (such as the gate not working at the moment). Looking back, I'm glad I was paired with Carl as most other places wouldn't be honest just for the sake of the sale and money. I look forward to renting and returning, especially with Carl there; definitely recommend Carl (and this place) for future storage reasons!

Shama Is e professional manager with good service and helpful

Shama was very helpful and informative. Shama was very diligent about the details. The location is very convenient.

Shama was very professional and knowledgeable regarding renting the storage space.

Sharma is very helpful & has great customer service whenever you need it. Thank you

Shama was courteous and helpful with explaining the procedures of returning control of the locker to Public Storage and making sure that the customer needs were taken care of promptly.

Shama was delightful and very helpful and had a great experience

Shama was very professional and helpful during my initial experience renting from public storage. The transition was made extremely easy because of her help

Shama gave us great customer and got us setup with a storage unit very quickly! Thank you!

I was very pleased with Shama's service and she has great customer service I will recommend this site for great service any day.

Shams Did a fantastic job in assisting me in finding a unit I would recommend Shama very highly!

Shama was so helpful and explained everything to me. She was very courteous and patient with me.

Shama was excellent for us. So friendly and gave us everything we needed. Definitely come here!

Awesome Shama was amazing very helpful and cheery . I was able to get all that I needed Thank you Shama

Shama was awesome with her services, great personality I would highly recommend her to anyone she made my transaction smooth and none stressful she did all the work for me. Sincerely Josephine Freda

Shama was extremely Kind and Professional. Excellent Service with great care.

Worst customer service. Worst protection. Worst experience. I fully regret storing my items with Public Storage at 1470 Main Street in Weymouth MA. PLEASE DO NOT USE THIS LOCATION OR COMPANY if you are looking for a safe, reliable place to store your items. I reserved a unit for move in on a certain day. When I showed up to secure the unit, the office manager said they already rented the space, and offered to rent me a larger unit at the same price, which seemed fair. However, he claimed he was unable to change the price in the system because he didn't have the right "privileges" and asked me to contact his manager, who never responded to me after several attempts. Since I was going to be charged the rate for the larger unit (which I did not reserve or ask for), I decided to move out early. When I went to the location to move out after only 1 month, I found that WATER HAD LEAKED INTO THE BUILDING FROM THE OUTSIDE AND DAMAGED MUCH OF MY BELONGINGS. When I told the office manager, he said he knew about it already but had done nothing to notify renters. On top of this, they shirked all responsibility and told me to go through my insurance to cover the ruined items. I asked them for 2 things: to refund me for the space, and provide documentation for my insurance proving that my unit was not the only one impacted, and that the leak came from the building itself. They refused. While at the location, I ran into at least 3 other customers whose items had been similarly damaged due to leaks in the building. If you care about your things, do not use Public Storage. They do not value their customers.

Shama was incredibly helpful and knowledgeable. Facilities are clean and secure. Not regretting renting from this storage facility

Shama was very helpful. It was very nice to have such helpful person to walk me through all she details. IT was my first time moving in years. I wuold reccomend her to all

Do you have auctions at your facility

Poor. NO DOLLIES AVAILABLE AND then had to wait over 30 minutes for a customer to finish using it. Very disappointed.

My wife and I have rented from Public Storage for almost 20 years. The space we rent is clean climate controlled and totally secure. More importantly the service we have received especially in recent months from staff there is nothing short of Stellar! Especially during the challenging times of a pandemic staff member Allie has provided such kind considerate, and professional support. She follows in the footsteps of her colleague Jessaria (?sp) who was wonderful as well. Having awesome staff like Allie providing great service is a real indicator of how this company cares about its customers! Thank you so very much Peter and Kathryn Manzo Weymouth, MA

Have no issue with the property and use of units its when you start renting in January 2021 and you understand to pay a set price for your unit and understand after a year you will get a fee increase not three months after the fact of first renting the unit, which it seems irrational and underhanded not being on the level as one was made aware that you would get a fee increase after a year not three months into a agreement.

Awesome location, huge thanks to Carolann for helping me find the perfect unit!

Very easy and simple help from Shama

Great customer service! Tony was so nice and helpful.

Great place, see Tony Canario !! He will take care of you. Mike W.

I contacted Public storage in Weymouth to store my 1967 Camaro I spoke with Tony and he was great. He made me feel comfortable storing my baby in his company. Thanks Tony

Tony was super helpful and the facility is in a good location and clean.

Have been a patron at this location for a few years now. Well maintained most of the times, easily accessible entrance and storage rooms. When I thought they couldn’t surprise me anymore, they implemented no touch gate entry thru the mobile app, way to go!

I can't thank Tony enough, for helping me resolve a long distance issue. He is so professional and knowledgeable, and made everything so easy, for me. Thank you!! Thank you!! It is one less worry I have to deal with. And, this facility is great!!!

Tony was extremely helpful knowledgeable and professional. I will highly recommend this location in particular!

Bom

Tony at Public Storage in Weymouth is the best! Exceptional customer service skills, extremely knowledgeable, and a pleasure to work with!

I had a 20x10 unit which was great. $180 was the rate I agreed upon when I moved my stuff in. After just 1 month of being there and getting 1 bill for $180 I get an email saying my rate has been increased. My new monthly bill would be $227. These scumbags wait until you're in and then they jack up your rate. Also, it's infested with rats.

Today with the help of Tony I set up a rental for a 5X10 storage unit. Tony put me at ease also to show me the unit,excellent job!

I can’t imagine having a better experience at a storage facility. The place is immaculate and easy to access. More importantly, the employees are simply amazing. I had a handful of specific needs/requests the day I showed up to empty my unit, and Tony literally could not have been more helpful. I highly recommend this Public Storage facility.

I was there since 630 and didnt get in til 750

Horrible employee who speaks unintelligibly, they lock your unit over after they withdraw your payment from your bank account, and give attitude when you complain about being double charged. I'd rather dig a hole and store my valuables in it than stay with Public Storage another minute. Life Storage 2 miles down Rt 18 North is infinitely better and much cheaper!

Shama took care of what I was looking for. Looked at other places but this was the best pricing.

She was very helpful Mrs shama thank so much

Shama was a great help. She's kind and helpful.

Very good experience..the lady who helped us was so nice..very knowledgeable...

I worked with Jussara today. She was wonderful! Explained everything to me! Clean facility! Great Experience!

Shama was a great manager that told me everything that I needed to know about the facility and also about the policy of what to do and not to do and I really liked her..! Thank You, Shama Luis Gonzalez

Great service by Jussara. We were able to look at the units and complete the contract quickly and easily. The facility is clean and well taken care of by all appearances. Great customer service and would recommend!

Front desk associate Shama is outstanding. I’m under so much stress with moving and she refused to let me worry more. I am most grateful and will definitely recommend Public Storage to my friends.

Great prices and friendly service

Jussara is super friendly and knowledgeable! I’m glad I came to rent at this location, will recommend. Thanks again, Jussara!

Superb

This place is very clean. I rent a 10x10 locker. I thought a smaller unit would suit my needs. Being the visual person that I am, I came in to see another unit before I signed my lease. Jussara took the time to show me multiple sizes and location of lockers. I went with the 10x10. Please note that you need to have insurance when renting. I went with the smallest plan of $11/ monthly. They were also running a promotion of $1 for first month. I decided to go ahead and pay my monthly rent so I would always be a month ahead. You need to give 60 days before you close out your account. The only fault I have is you do have to get out of your car to access the gate. Now on to the pluses....the place is clean and we'll lit. They also have flat bed dollies you can use for free that make your move much quicker then if you had to carry everything back and forth. The staff is always helpful if you have any questions. There are several storage companies within this area of Weymouth. I'm glad I went with this one. It's conveniently located on RT 18. Not the easiest area to take a left out of. But the location is really is a plus

Jussara was very friendly. The place was super clean and neat. I really love and appreciate her service. Thank you!

Jussara was super friendly and patient with my indecision about what storage space actually best fits my needs.

Jussara was very helpful in providing me with the best storage option. Great customer service.

was asking for help and treated rudely by a loudmouth woman worker. if my stuff could easily move, would do it in a heartbeat

Jossara was extremely knowledgeable and friendly and made this experience fast and easy. I would recommend a friend to this facility as everything is as advertised and no hidden surprises.

I have recently rented a storage unit and am so glad to see how clean the entire area is and the amount of security. Special thanks to Jussara for her help in getting everything set up. She is very pleasant to work with as well as efficient and professional.

I came in to get my access code and pay my bill . Krystal gave me excellent customer service and also helped me put my table on the hand cart. Thank Krystal they need more people like you working there. Great job Krystal

Had a fantastic experience. Jussara was very helpful and patient. She has Excellent customer service and Is very kind and patient. The facility was very clean

Thinking about storing here in a few months and came here to check it out and so far it’s been the best facility I have been to. It’s neat ,climate controlled and staff is great.

Jussara and jenna have been great

Jenna did an excellent job explaining the reservation, move in, and leasing process to me... i am price checking to move to mass with in the next week!! She let me know upfront what will be due at the time of move in if she was to set up a reservation. She also let me know i can set up a reservation online and prices could possibly be cheaper that way also

Jussara was thoroughly professional, efficient and friendly. She knows her job and does it well. My questions were answered comprehensively, and my transaction with her was very pleasant. Keep up the good work!

Jussara who is one of the staff there helped me so much! She was so nice to me. It was my first time using Public Storage and she answered all the questions I had. She is such a good resource to the company!

Great storage unit! Jussara was really helpful and extremely thoughtful with my needs. She was patient and kind and made the transition really comforting! Definitely recommend this storage unit. Staff are welcoming and helpful. Extremely happy with the service I received!

Jussara, Thank You for all your help setting up my first day with Public Storage. You truly represent Public Storage well and are a great ambassador for them. You are truly a hard working young women who I hope will run for President one day, I will vote for you :) Good luck with school and don't ever lose that smile!!

Jussara helped me find the best storage space available for my needs. Excellent customer service.

Absolutely love the service here !!!

Had a great experience both times Ive gone! Jusarra was tons of help and wicked friendly! Thank You !!!

Very professional and friendly service

This is my first time renting a storage unit. I reserved what I needed ahead of time and got a call from Jussara minutes later making sure I had all my questions answered and she explained what to expect when I arrived. When I got there to sign everything I was in and out in about 5 minutes. It's been about a week with the unit and the staff has been great and the facility feels safe and secure. I would recommend Public Storage especially the one in South Weymouth. Thank you Jussara and staff.

always neat and clean. Jussara is so sweet. I walk in and she already knows my name and storage unit number!! She's a keeper !

Jusara was extremely helpful and such a delight!

This is a typical Public Storage facility. However, it is very poorly run, units are damaged, and units have falsely advertised sizes. They moved me into a 10 x 10 unit. Now, I know those are approximations and may be off by an inch or two, but this unit was off by 1 foot on both dimensions. It was a 9 x 9. The loss of that extra cubic feet was a big deal. Also, the door on that unit does not stay open. You have to constantly lift it back up. I complained and made them aware of this issue. They gave me another unit to move to that was actually a 10 x 10. However, on this unit, the door does not stay open either. I called multiple times to have them fix this door (as I access the unit frequently). They keep telling me it is going to be fixed, but it never is. If you want an actual 10 x 10 and a unit with a door that stays open when not locked, and a management company that will repair its property, then do not rent from here. Go elsewhere!

I went to this location to sign up a brand new account right after I left my work. That meant I was arriving close to when this location was supposed to close. The onsite manager was extremely helpful and didn't rush me at all! He took the time to walk me to the spaces so I could have a visual of how much space I was paying for. I'm very happy with my experience and will tell everyone I know to go here if they need storage.

Very helpful great prices easy move in

Jussara was extremely polite and helpful! She waited till 5 to let me in and get my unit all squared away! Convenient locations and got a great rate! Thanks Jussara!

Jussara did an excellent job of listening to our storage needs and helping us select the correct size and type storage unit. It was a very easy process. The environmentally-controlled section of the facility was clean and the units inspected were clean and well-maintained.

We greeted by a friendly employee named Jussara who was very helpful. She suggested more than one option and found the perfect unit for us. She was patient and professional. We were pleased by our interaction with Jussara and feel glad we chose Public Storage. Thank you, Jussara!

Great place staff was 👍

Alex was helpful both when I moved in and moved out. There was a great inconvenience however when the gate broke just before I moved out and I could only get into my unit between 9:39am and 6pm. If I'd had access up till 6:30, the movers could have packed up everything. It's supposed to be open until 9pm.

Alex was very helpful and knowledgeable

Alex was great and super helpful with my storage process. He made sure I had everything I needed and truly went above and beyond!

Really nice experience here，the faculty Alex is patient and nice，the price is also reasonable.

Alex is the property manager now. He was courteous, professional and helpful in every way. Made options known for choosing the right sized unit and getting one that fit the value for what I needed. Wish there were more outside units.

Hello I would like to commend a particular employee of public storage in Weymouth for an outstanding job. Any time that I have been in there he is always smiling, very friendly but still professional at the same time and always willing to go above and beyond for the customer. His first name is Alex and Alex is a huge asset to the company and I hope they do appreciate him. Even if I am coming in 5 minutes before closing and I apologize he doesn't make you feel bad...he would say oh that's okay don't worry about it and puts you at ease. Patience is a virtue and it's one that most people lack. So that is very much appreciated. Alex is not only polite to me but I have observed his politeness to any other customer that is in the store also. I feel confident also when he is doing the transactions he is on top of his game... very organized and efficient! I prefer to do business when I know he is going to be there. If I had my own business I would definitely hire Alex as I more than approve of his outstanding qualities. Alex is definitely a "people" person & it is so refreshing to be waited on by him.... There's just so many other businesses that hire the wrong people. ... when they display an attitude towards customers and they should not be dealing with the public. Amen sorry for this novel... I'm hungry I got to go ciao for now :-)

Alex is always professional and goes out of his way to help customers even when he is extremely busy he is an asset to your organization

Alex has always been gracious and professional. Always eager to help.. He is polite and personable

This facility conveniently located approx. 25 minutes south of Boston is competitively priced, well maintained and has very helpful, friendly, professional management. Interior units are climate controlled. Plenty of parking. Would recommend.

Super great staff, friendly & informative. Thanks Alex & Kayla!

Alex was great! Very helpful!

Great service. Alex the property manager prompt, efficient and thorough. Right on time. Will recommend to friends and will use public storage in the future iif needed.

I rented with Alex on Thursday. He was so helpful and very friendly. He was very efficient in getting the paperwork completed. He also took the time to show me the unit. I'm such a happy customer and would highly recommend it to others. Thank you Alex.

I came in with my aunt to help her get a place to store her stuff. Rick was an absolute delight to deal with. He was friendly, kind and made my aunt (and me) laugh in our short interaction. I’ve been to other storage places and the interactions are not always as pleasant and friendly.

Very helpful and great deals! Stephanielee was wonderful!

Public storage is the most convenient storage facility I've ever used the staff especially Kat Sullivan who's customer service skill are above exceptional when I had issues she made sure to take extra good care of them and was extremely pleasant to deal with I wouldn't store my belongings anywhere else thank you Kat 😁

Kat S. Was very friendly an extremely helpful. Thank you Kat for making our move easier.

I needed a place to put my stuff while I am in the process of moving. I went in and talked to Kat and she told me everything Public Storage had to offer. Real easy and a good deal. I got a unit on the spot. Thanks Kat.

Kat was very professional and showed me what I wanted and needed Thank you Kat

Kat is super awesome, customer service is on point, always friendly and helpful. Love to see her every time!!!!!!

I had the pleasure of being greeted and taken care of by Kat S. She was absolutely wonderful. Clear and concise and very helpful who knew renting storage could be fun! Thanks for amazing service. Steve T

Making a difficult move that much easier!!! Thanks Kat!

Kat was extremely helpful

Friendly convenient and Awesome. Thanks Alex.

Alex was courteous and a great help!! Would do business here again.

Kat has provided exceptional customer service and is wonderful to deal with. She is very knowledgeable in her position and is very helpful in providing excellent advise.

Rick was and awesome experience , great personality , very attentive and went over and beyond ! He helped my cousin find the perfect storage unit i can't thank him enough!!! Thanks Rick .

You're welcome. Great soup hahaha friendly staff clean and we'll maintained facility but too much confkuklations and bomba momba number jumber. Yanawimean

Kat was very congenial and very helpful! She was extremely competent and made the process a pleasure.

I recently secured a storage space here. Kat took care of me, and she was great! Very attentive, knowledgeable and efficient. Two big thumbs up thus far.

Great customer service kat is awesome

This place is great! Idis was extremely helpful!

Kat was very helpful and took time to explain everything when I moved in. Alex was also very helpful when I came in to make my second payment. The place is very clean. I am a happy customer!!

Not a fan of this place. Wish i could access my storage later at night. The main gate is frequently stuck open for days at a time. Bathroom access is a pain, locked often.

I have to say the young lady who helped me was fantastic! Her name was Macayla .Very helpful and pleasant.Customer service on phone last night was very very helpful aswell. I recommend this storage facility to anyone in a bind or just need storage for whatever.

Kat was very accomadating and made my visit vert easy.

Kat was amazing! Showed me a couple different units and was really able to help me nail the one that was perfect for me. Also a clean facility.

I rented with Alex H. on Thursday. His sparkling personality and razor sharp wit dazzled me! I am a happy customer

Alex was fabulous with the sign up. I appreciated his honesty

Mia was very helpful and informative and upbeat. Made looking for a storage unit fun!

Tyler was very polite, knowledgeable, informative, and efficient. It was a pleasure to work with him. The facility was secure and clean.

Facility is convenient and very clean inside. Alex was very professional and helpful in finding me a storage unit.

Clean, neat, and ALEX is the bomb!!!! So nice down to earth, super helpful!

Tyler was very friendly and helpful. He was efficient in getting the paperwork completed. He showed me the unit and walked me through the drive in procedures. He was a pleasure to deal with! The facility was clean and looked well maintained.

I went to public storage too pay my bill today and had some questions and was very pleased with the service I received from Alex. Been to different storage places in the past and this is by far the best customer service I've had. Thank you Public Storage!!

I have used Public Storage on 3 separate occasions over the years. The facilities have always been well kept. I would however like to see 24/7/365 access.

Tyler showed me units to compare sizes and was exceptional in setting me up with a great unit. Very smooth process and only took 15 mins to get me setup. Great customer service!!!!

I went in on a 1/2 off promotion for the first month. I was told they would honor it on whatever size unit I wanted. I chose a 10x10 but stated that I may need a bigger size once the truck got there to look at the space. I was told that would be no problem they could simply change it if we needed more space. I paid for two months in advance with a promotion for 1/2 off the first months rent. When my truck arrived the same day and after looking at the space they recommended th...at I chose the larger space. I did and they simply told me told to pay the difference to bring me up to date which I did. When I got a bill in June I called and told them that I had paid through June 30th and I was told that NO I only paid for May. I called customer service and after I explained what happened they told me that they would email the manager and have him adjust my bill for the 1/2 off promotion and I could pay to bring my account balance to zero. I never got a call back. I called and spoke to Candice who stated that the person who helped me initially needed to be properly be trained and she agreed she needed to disclose things properly to the customers and told me to call customer service. Customer service told me not to pay anything on this bill until I got a call from Ron about adjusting my bill. After two weeks I never got a call but I did get a late fee for non payment. I called customer service to get Ron's number and to get the late fee waived. They did waive the fee however, I when I finally called Ron myself and after explaining to him what happened Ron stated that there is nothing he could do and that I lost my promotion when I chose the larger space. he said even if they failed to disclose to me there is nothing he could do or anybody could do even though customer service did say he could adjust the bill. I told Ron that I would be picking up my stuff at the end of the month and that I would inform my over 2500 customers in Manchester and Nashua from my three store locations and that I would have my customers share this through facebook, Ron appeared to have this (I do not care attitude) and was more worried about not honoring a small adjustment rather than having and upset customer over there own mistake. It's not a lot of money we are talking about here and I can afford to pay it but its just that I consider these deceitful practices. I will send this to all my customers and have them share my experience about this store. I truly hope this is an isolated incident. I will not ever recommend this store to any of my customers ever. See more

I have been using Public Storage in South Weymouth off and on for 4 years without incident and with increasing confidence in the saftey of my things! Thx, Lindsey & the team!

Excellent Storage Facility. The ONE person that works there is nice and friendly and is always helpful. The property is clean and seems pretty safe and secure. I would recommend giving that girl at the front desk a raise or more vacation time. She seems to be the only one that works there. It did take Forever to replace/fix the broken entry gate though. Just saying.

Lindsay was very helpful would recommend the facility to everyone answered all of my questions help to resolve an issue with logging into the account online very friendly manager

Ashanti, màde my day!!!! Was having a rough one, as most of us do during moving.... And she was so up beat, and knowledgeable she totally put me at ease... Love her, and feel totally confident in this facility!!!!! Thanks again, Ashanti!!!

Lindsey was very nice and helpful. I had a problem with my lock that didn't have a standard solution and she pro-actively found a way to help me. Then everything was fixed and she followed up with me to let me know it was done. :)

Very safe area, respectful and friendly people, I wish it wasn't so expensive.

Have been storing with them for years, great experience.

Lindsey was very helpful today. I needed her help and she made sure that it got done. Thanks!

Rented an outdoor unit during a snowstorm last week and yet Lindsey was still very helpful and efficient.

Clean, easy and nice staff!!

Kristen was extremely helpful. She registered the unit quickly & efficiently.

Great customer service. I have been without public storage for over a year.

Great customer service. Got the exact space I wanted.

Excellent customer service. The facility is well taken care of.

Neat super clean place and very friendly staff

I would recommend Public Storage in Weymouth to my friends and family. Melissa was very helpful and friendly.

So far, so good. Clean and mostly secure. Beatrice at the front desk was VERY helpful and offered me tons of information to help me make my decision to rent - if this review were solely based on her customer service, it would have been 5 stars. As for the unit itself, the chewed-through packet of rat poison in my unit was disturbing, but I guess that comes with the territory - storage units are in a warehouse, after all. Although I will say that I've rented climate-controlled warehouse-style storage elsewhere and there was no poison placed nor a rodent problem. There are only two carts, so if you are arriving on a popular day (Saturday or Sunday, for example) you usually have to wait to use one, so they could do with providing a couple more carts. Also, the "mostly secure" part above refers to the fact that one of the interior doors that leads to the storage hallways sits in its doorframe crooked, cannot be closed completely and therefore the door cannot be locked. If an intruder gets past the entrance gate, the only thing stopping him/her from entering your unit is the padlock on your unit's door. The lighting is pretty good, and as noted above the hallways and entrance lobby are kept very clean. The front desk is also well-kept.

I recently went in to downgrade my storage unit to a smaller size and Kristen was very helpful and found me the unit I needed very quickly. It was only a few units down from my original one and I was able to move everything in less than an hour. Thank you Kristen!

Kristen was amazing. When I first arrived I was very impatient even a little obtuse. She still helped me out with a high level of professionalism when I probably didn't deserve it. I would recommend this location to anyone who has storage needs. I have been doing business with extra space for years and I will not be going back. Thank you again Kristen and PS.

I would recommend this place to anyone who needs to store extra items away. Very convenient location on RT. 18. Kristen was very pleasant and easy to deal with. She explained everything in great detail. The building itself is clean and very nice.

This place is great! convenient location, competitive pricing and very clean. Kristen was extremely helpful and friendly while providing quick and professional service. I would highly recommend it.

Kristen was great.the facility was clean and well secured on a main street.

Kristen was extremely helpful in the process of booking a storage unit. She was professional, flexible and friendly. The location was clean and the unit was in good condition. I would recommended public storage Weymouth without hesitation!

Stopped by this public storage to purchase some packing supply's and Kristen was great help with guiding me to the right product that I needed.

Kristen was very helpful and polite I will definitely recommend this place....

This storage facility is great. It is very clean and climate controlled. It is very secure and has cameras around the property. I have had no issues at all. Kristen was very quick and helpful in helping me sign up for a unit and getting a good deal. I highly recommend this location.

This was a perfectly professionally run self-storage facility. The security measures were all good, the place was clean as can be, and the staff was knowledgeable, efficient, friendly and professional as well.

we found brandi very helpful and professional and explained everything as to what we need to do to get in and out and we would highly suggest to use this location due to brandi.

Wonderful. Gave me a great rate...Brandi gave me everything I needed with excellent recommendations for my needs. CLIMATE CONTROL. .

I have 2 storage units and have been storing at this facility for a couple of years now. It is very clean and great access hours and the customer service I have received from Kristen has been great. I would definitely recommend the facility to anyone who is in need of storage.

I cancel at last minute and I was able to get the unit. I really appreciate the service provided by the employee

Kristen was great. She stayed after hours to rent me a unit, even though I arrived late.

Kristen was very helpful and accommodating

Kristen is always so helpful and well knowledgable of the units.

So I've been renting a 10x30 here for a year. I went today to get something and there is a 4' snow pile in front of the door. Actually it was an ice pile. They informed me that they don't clear the snow that's my responsibility. So I go buy a shovel and spent an hour chipping ice. I finally get in the unit and find a broken pipe that has been leaking for who knows how long and there is a 6' massive icicle on top of a bunch of my stuff. I get the "manager" and she says basically that it's my problem and they can't fix it until I get my stuff out. I have heavy industrial equipment that weighs 4000 lbs and explain that it's not feasible to move it. A call in to the "regional manager" basically says that I can have some plastic wrap to protect my stuff. Thanks but all the water has already leaked in. Oh and she says that they are not responsible. How are you not responsible when its your friggen pipe that burst? And who is dumb enough to put in a PVC pipe in an unheated storage space? So rather than wait for some clown to show up on monday after another 48 hours of damage occurs, I went to Home Depot and bought (with my money) supplies to divert the water away from my stuff. I would move out of here in a NY minute, but there is still a huge ice pile in front of my door so I can't even move anything.

Great customer service and very knowledgeable and helpful. John was great and helped me with everything I needed.

After the third snow storm in as many weeks Zack an Associate at Public Storage notified me that there was water leaking under the door of our unit. Later the same day I met with Zack and we inspected the unit. It appeared that the HVAC unit mounted above our unit had malfunctioned. Several items were frozen to the floor of the unit. Zack took pictures and reported our findings to the District Mgr. Today 02/22/15 We worked with Zack again to open a new unit and transfer our "stuff". Zack has been very pleasant to work with. I would recommend Public Storage.

I met with Tiffany and she was very helpful with all the details of renting a storage unit at Public Storage. She showed me a 10x10 unit and 10x15 unit. Visually seeing these units made it much easier to decide on the most appropriate unit for my particular needs. I was impressed with the cleanliness of the facility. Initially I was concerned with renting a unit on an upper floor. After seeing the size of the freight elevators and ease of entering the building, I felt comfortable with renting a unit that was not located on the ground floor. Tiffany gave me several brochures which outlined the type of units available, available packaging materials, and a brochure on stoarage insurance. She answered all of my questions and I did not feel pressured to rent a unit that day. The facility amenities and Tiffany's excellent customer service skills would make any consumer comfortable with renting a stoarage unit from this company.

The location is clean and the staff are friendly. We tried another facility owned by a different company for a year, but came back to this Public Storage facility because it is simply a better quality facility.

For a month and a half everything Public Storage has to offer is great what a wonderful experience.

Justine and tiffany are great... customer service is amazing

nice, clean, friendly .

excellent experience. no problems. at all thanks to tiffany and justine.

The first thing we noticed was the cleanliness of the location. The elevators are tall and large, perfect for moving awkward items into any storage units on higher floors. You must have your own padlock or must purchase one the day you want to reserve your storage space. Fyi, you are also required to purchase insurance through public storage for your items being stored there. Omaira and Tiffany were very helpful and were able to answer any questions we had about the different size units and bringing our belongings into the storage unit. I would recommend this location to anyone in need of a storage unit in the area.

Excilent !!!

Spotless clean facility. Justine and Tiffany are so helpful and go that extra mile to see your storage needs are taken care of in a timely manner.

I've had storage @ 1470 Main st for 2/3 yrs. now..Always helpful & concerned..Service with a smile.

Awesome place!! Justine was a wonderful help. It was an easy experience. Thank you.

Service was excellent (Justine), facilities and retail "store" were clean, bright, storage unit reasonably priced. 200% recommended!

good service in and out. justine and phone staff was great i will come back .

Everyone was so helpful. They had the best rates around. My move in was easy and stress free. Would recommend to anyone looking for a good clean storage facility.

Servic in your facility in so. Qey.by Justine and Tiffany Was excellent

Awesome. Justine is the best!

Great experience and the staff are very helpfull....

Came in the other day to buy some packing supplies for a move. Tiffany and Justine are very friendly and knowledgeable about their product. the place is very clean and will definitely be coming back for more

I've used this storage facility for years. It's well maintained and I've never had any problems. I highly recommend it.

Great place to store.friendly service

Clean and Friendly personel

the property is clean and prices are very reasonable, customer service is friendly!!!

I love this place, it is very clean. The people work over there is very polite.

I really like this place. Its very clean and the staff is always super friendly and helpful!

I ventured into this particular Public Storage location in search of some moving materials (boxes, tape, packing peanuts etc...). The first thing i noticed about the location was its cleanliness and organization. I was able to immediately find everything i needed and at reasonable prices. My great first impression of your shop was quickly compounded by the friendliness of the employee working there, whose name was Justine. She answered all of my questions about what materials i needed for my move and how to maximize storage with what i was buying. She was super nice and both my wife and I left the facility feeling like we had all of our questions answered and that we had all the materials we needed to make our move as seamless as possible. We would certainly come back to this location and deal with Justine any day, she was excellent.