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Address

20 East Street
Westwood, MA 02090

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

339-204-4948

339-204-4948

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

339-204-4948

339-204-4948

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 70/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 70/mo $93
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 104/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 104/mo $138
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    7.5'x10'
    Online only price
    $ 127/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 127/mo $169
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 165/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 165/mo $220
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 192/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 192/mo $255
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 212/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 212/mo $283
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 244/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 244/mo $325
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 375/mo
    Online only price
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 375/mo $500
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 376/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 376/mo $501
    Online only price
    50% off first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Westwood Storage Units Near Interstate 95

Westwood Self Storage is easy when you visit this Public Storage, conveniently located off of Interstate 95, also known as Yankee Division Highway. This location is also near Highway 1. Our Westwood self storage units are also great for commuters, as it is easily accessible from the Dedham Corp Center stop on the Franklin Line of the MBTA.
We have almost 700 storage units at our Westwood location, perfect for stashing your skates and sticks after a season at the Boch Ice Center, or to keep your clubs safe when you're not hitting the green at the Norfolk Golf Club.
Get your valuables out of a drafty attic or garage-our indoor climate control units help you beat the elements. Once you've made room, indulge in some guilt free shopping at the stores of nearby Legacy Place Mall.
Our Westwood location offers free parking, keypad entry, and plenty of packing supplies to make your storage problems old news. Visit us today and our friendly associates will help you sort your clutter and go about your day.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 248)

August 7, 2023
Google Public Storage Will Walker
Randomly raised my monthly rate $50. Haven’t even been there a year. Called to discuss issue, no answer from management.
July 28, 2023
Google Public Storage Junior Dufrene
Is good guy
July 26, 2023
Google Public Storage J T
Really nice folks at this location. I walked in during, what looked like a training for new hires, and the staff were all very welcoming. The manager, Frank, showed me storage units, gave me some sound advice around which one to choose, and made sure I understood everything involved with my rental. Thanks for the support!
July 2, 2023
Google Public Storage Dana Miller
The team here is great!
May 29, 2023
Google Public Storage Tim Stetson
It would have been nice if the bathrooms were unlocked and the water fountain worked!
May 9, 2023
Google Public Storage Bonnie Stratham
So , I need to start by saying I was having the worst day and the minute I called Public Storage the woman I spoke to, and I believe her name is Rea was phenomenal not only did she make me feel better but like she was very thorough she explained everything to me and it was just nice to have someone spend the time with you to explain what you were renting some people don't do that let me just say 90% of the people do not do that!!!! so I really appreciated her kindness her willingness to offer any kind of help if necessary and if I had any questions, etc. so if I was to give a rating on this, I would have to give it a 10 star especially for Rea because that woman does her job , phenomenal!!!!! I walk in there , it was very nice and clean , smelled so nice and everything was in order in and it was just a really good experience thank you I will continue to have storage there and I will also continue to tell people about how well and wonderful it is to store your belongings in Westwood
April 24, 2023
Google Public Storage Emmanuel Casseus
Frank was helpful he's a great guy
April 1, 2023
Google Public Storage Angelica Gonzalez-Molina
This storage unit is so convenient! I love the app integration for the gate and elevators. I wasn’t sure which unit size would work for me and Rea was so helpful and took me on a tour of the property and showed me all the different sizes that might work for me and gave me all the prices so that I could get the unit that worked best for me! She is so kind and is so helpful every time I’ve needed any help or had any questions. Give her a raise!
March 26, 2023
Google Public Storage rita mancuso
Stephanie Lee is amazing employee and helped so much
March 3, 2023
Google Public Storage Lukman Salami
Rojohny was amazing and thank you helping with the pS app
February 23, 2023
Google Public Storage Susan Hanney
Great experience working with Rita today. She was very helpful and knew exactly what to do to help me with my storage needs. Rita went above and beyond to make sure I was satisfied. Would definitely recommend this location if you have a need for short or long-term storage.
October 21, 2022
Google Public Storage Abdulfatai Alabi
Good
September 26, 2022
Google Public Storage David Allen
Easy on easy off of 128. Clean.
August 21, 2022
Google Public Storage Syianne Albert
Jessica is an absolute great employee, she was very helpful and helped us with literally everything we needed and made the whole process less stressful, i definitely recommended this location it was very clean and helpful
August 20, 2022
Google Public Storage Martin Teicher
Adele was very helpful and made it easy to downsize after sending off some furniture with stepson setting up new home.
August 18, 2022
Google Public Storage Shawn Oconnor
Jessica at the front desk was phenomenal! She answered all my questions and helped us get the best climate controlled unit for all my business needs! She even escorted us to the unit and explained all rules, processes and demonstrated how to operate the gate code and special lifetime warranty locks provided by them. She even offered to find more dollys for us to deliver things to our unit as we were storing so many things. I am really grateful we were able to run into her and have her help us through the entire process. The facility was beautiful and well maintained as well, no liter or grime. And its right off the highway, great location! Thank you!
July 29, 2022
Google Public Storage Michael Chuang
Great service, Alex property manager was super helpful. Helped me get best price as well!
July 28, 2022
Google Public Storage Kelly Plageman
Alex was super helpful in getting me up and running! He was welcoming and answered all of my questions very clearly. Prices are higher than the competition nearby but the facility and units are spotless.
July 23, 2022
Google Public Storage David Jackson (phunman1)
They're very high tech, but the tech does not work all the time and you have to use the old school pin method
July 19, 2022
Google Public Storage Stephen Small
Fantastic service from Elijah who helped me rent a new unit and get started right away!
July 18, 2022
Google Public Storage Michael Quinlan
I stored some of my belongings here for a year with no incidents to report. Alex, who was responsible for checking me in and out was a professional every step of the way. He was always a pleasure to work with and assisted me any questions I had.
May 6, 2022
Google Public Storage Emily Gravel
February 16, 2022
Google Public Storage Nelida Gold
Best attention as an Employee. Made process easy and enjoyable. Kindly commend your employee
February 6, 2022
Google Public Storage Barry Doucette
Larry has exceptional customer service There has never been any issues since we started renting storage , very convenient and clean
February 3, 2022
Google Public Storage Mark Green
January 17, 2022
Google Public Storage Ani Johnson
Great service by the employees. Kevin and Alex were kind, helped me get checked in and out quickly and the place was spotless. (5 stars) Costs were high to rent though and increased every month which I didn’t know. 10x10 space was $180 in first month and was $230 by third month. (3 stars) Insurance was added without my approval and no prorated rent even though I checked out on Jan 14 I had to pay the full month. Not made clear to me when I rented. It served its purpose.
December 15, 2021
Google Public Storage Amy Kennicutt
I've had a storage unit here at this location for over 5 years. Very friendly and helpful staff. Management is always going above and beyond my expectations. I highly recommend this Public Storage location and have kept my business here because of the cleanliness and friendly staff!
December 13, 2021
Google Public Storage Alexandra Valdez
Great location! Great manager! Keon was very informative and kind. Would highly recommend!
December 11, 2021
Google Public Storage DAVID BRYANT
December 4, 2021
Google Public Storage Melissa Metcalf
Alex was very helpful.
December 2, 2021
Google Public Storage Rosy Whitney
This storage facility is great. It’s location is very convenient, right off the interstate, and Keon, the manager, is very kind and helpful. The location is very clean and secure. Thank you!
November 8, 2021
Google Public Storage Virginia Nahill
Alex is awesome! True assest to the company. Just moved to a larger unit. He was quick, professional and has a great attitude and work ethic. The facility is clean and well maintained. Would recommend highly
November 4, 2021
Google Public Storage Shannon Niles
Alex was amazing in helping me find a second storage unit. Keon good luck with your new position at Public Storage!
October 15, 2021
Google Public Storage Percy Colvin
September 19, 2021
Google Public Storage Jeanine Collins
Too annoyed to discuss today
September 2, 2021
Google Public Storage William Mclean
August 31, 2021
Google Public Storage Carrie Golden
July 30, 2021
Google Public Storage Matthew Myers
Alex was super helpful and made the process extremely easy. Update 7/30/21. Alex also helped this time and was friendly and helpful as well!
July 14, 2021
Google Public Storage Stephen Sanden
Alex is great
July 12, 2021
Google Public Storage Marcia Mora
Alex was kind, patient and knowledgeable. Runs the place in an orderly manner. Very pleasant personality...
May 31, 2021
Google Public Storage KRISTIN Hughes
Alex was a tremendous help figuring out what would work best for us to consolidate our large storage needs. He is friendly and listens well to what we were asking of him. He made a difficult task easier. Thank you Alex!!
May 23, 2021
Google Public Storage Mark Redlich
Alex went above and beyond. This is the place to rent over other local places.
April 30, 2021
Google Public Storage ken sharrow
Rented a unit on 4/30 Talked with Alex and he was very personable He answered all my questions and got me a unit that fits my needs He explained everything to make things very easy to understand very clean facility
April 9, 2021
Google Public Storage Daiva Braunfelds
Went in today to rent a unit Alex was very helpful nice facility very clean
April 7, 2021
Google Public Storage Rachael Rosenberg
Alex went above and beyond to help us open a storage unit. He gave us a personal tour and explained everything in detail. Very happy with our experience.
April 4, 2021
Google Public Storage Joyce Fares
March 28, 2021
Google Public Storage DAVID BRYANT
March 21, 2021
Google Public Storage Michelle T
I live this storage its convenient the hours its clean n staff really nice
March 11, 2021
Google Public Storage Nick Schiarizzi Sr.
Very happy that I chose Public Storage. After viewing several other similar companies, I chose the Dedham location because of the high level of customer service that I experienced. Alex, the location Manager treats you as if he were the owner with a most accommodating and pleasant attitude. I highly recommend the Dedham Public Storage location and especially Alex!
February 25, 2021
Google Public Storage Jenee M
Alex was great very helpful, very knowledgeable about the property easy move in
February 24, 2021
Google Public Storage Martin DuWors
This place is great. I have rented four units over the past few years and had great success dealing with Alex, the manager. Always professional, always friendly, always helpful. He has been great to my wife and I and I appreciate him a lot.
February 23, 2021
Google Public Storage Arnold Allen
February 18, 2021
Google Public Storage Ali Bokhari
Alex has been prompt and proactive in his communication. He pays attention to detail, has the patience to entertain lots of questions and the ability to give thoughtful and helpful answers. The facility is clean and appears to be well monitored and maintained. Great service!
February 10, 2021
Google Public Storage Wright Family
Alex was friendly, professional and very polite. The space was very clean and accessible. No odors or any other issues. Definitely recommend this location for storage.
January 23, 2021
Google Public Storage giovanni dominguez
Harold is so great good customer service I will recommend the store and his service
November 22, 2020
Google Public Storage GiGi Gilmore
November 3, 2020
Google Public Storage Amanda Gifford
Stay away! We’ve gotten several units from this facility and have had so many issues from elevators not working to it being 90 degrees inside during the summer event though it’s supposed to be “climate controlled”. We weren’t notified about them raising the rent and they raised it 40.00 without any notice! Find it ridiculous during this time they are raising rents and then to top it off being shady about it and not notifying customers! Stay away! So many other storage facilities in the area with better practices.
October 24, 2020
Google Public Storage Christopher Rogers
Excellent service great facility!
October 5, 2020
Google Public Storage E R
ALEX IS THE MAN!!!!! lol very prompt but nice considering I have quite “unique” attitude! Handled me quite well compared to most places but I enjoyed and felt like my belongings were safe considering the walk around and very detailed property information he gave me. I’ll never store anywhere else again!
September 30, 2020
Google Public Storage Luis Martinez
Was clean like always proud of my storage
September 29, 2020
Google Public Storage Paul
Staff are professional and helpful and the facility is well maintained and safe. I did not appreciate all of the sales pitches during my initial registration though. What other company sells a product to customers and then tries to make ancillary revenue on the threat they they may not fully provide that product. If I'm renting a climate controlled storage unit from you, why are you trying to sell me a dehumidifier for my unit incase your air conditioner breaks?
September 10, 2020
Google Public Storage Nancy Harrison
On September 10, 2020, I received a call from Alex indicating that I needed to take care of some things with my unit. When I met with him, he was genuinely nice and completely professional. Having been a manager in the past, I am able to recognize exemplary customer service skills, and he definitely fits that bill. He was as accommodating as possible, very professional, and genuine. Any customer-driven business would be fortunate to have employees like him.
August 8, 2020
Google Public Storage Jessenia Roman
Very helpful
July 17, 2020
Google Public Storage freddie fontanez
Alex, was a huge help in explaining everything in detail, very professional. Thank you!
April 21, 2020
Google Public Storage John P
Terrible customer service, called multiple times, can not get a single call back.
March 17, 2020
Google Public Storage Sean Richardson
Alex, the property manager, did an outstanding job of explaining everything clearly and answered all my questions completely. This is clearly a well-run operation and I would recommend public storage of Westwood to anyone.
February 28, 2020
Google Public Storage Denise Phoenix
Nancy always gives great servings!
February 26, 2020
Google Public Storage Brian Murray
Alex greeted me and guided me through the storage size, rental agreement, the account number, unit number, gate number and walked me through the process from start to finish. My experience with Alex could not have been more easy, or pleasant. He is a shining example of an efficient and professional employee.
February 17, 2020
Google Public Storage Carlton Vaz
Alex was friendly and very helpful.
February 1, 2020
Google Public Storage George voyard
Very helpfully and polite a model of acceptable service. Thanks
January 26, 2020
Google Public Storage Michael Harrison
Easy check in and move in. Convenient location right off highway.
January 22, 2020
Google Public Storage Lynne Swetland
Danielle at Westwood public storage Could not have been more helpful and used Excellent problem solving skills to get the job done! She's the best! Thank you, again, Danielle.
January 8, 2020
Google Public Storage K Iary V
Everyone was very helpful and even got us a better deal!
January 4, 2020
Google Public Storage Geoff D.
Carl was very helpful assisting with the transfer and giving us the information we needed.
January 4, 2020
Google Public Storage Nathaniel Howe
Danielle did a great job describing the storage options. Later the same day, she called us to let us know a preferable storage unit had become available and she was also able to discount the price a bit. She was succinct, clear and helpful.
January 4, 2020
Google Public Storage Samantha “Sammikinsxox” Noonan
Danielle and her two new trainees (Sam and Carl) are very helpful! They assisted me in the best way, even got a bigger unit CHEAPER! You can’t beat that! Friendly, clean, organized and professional!
December 27, 2019
Google Public Storage Bill Gilchrist
Danelle has great customer service skills and runs a fantastic facility.
December 24, 2019
Google Public Storage Robert Mintz
Danielle was most informative and as pleasant as one could be. She gave quick clear service and had us moved in promptly
December 18, 2019
Google Public Storage Alex Rabkin
Danielle was excellent, great customer service, all (many) questions answered thoroughly, clean facility (poor snow removal out front)!
December 11, 2019
Google Public Storage younique johnson
They were very polite and extremely helpful with the information provided.
December 11, 2019
Google Public Storage Ashley Ronca
Great customer service, very informative. Decent pricing. Would definitely recommend!!!
November 20, 2019
Google Public Storage Vitalina Monteiro
Very pleased with the service I got from Danielle. I will Definitely recommend Public Storage.
November 20, 2019
Google Public Storage Jungle Jo
Danielle was great. She was very helpful and I appreciate it. Great personality and spoke with clarity to have me understand all my options. Thank you very much for making things easy.
November 19, 2019
Google Public Storage Christopher Taylor
A wonderful helpful experience is what it was. I was in a storage jam with no direction and Danielle came to the rescue
November 19, 2019
Google Public Storage Dee Whitfield
Danielle was Awesome. She made the process of selecting a unit easy and non hassling. Took the time to show options between units and showed the best value available.
November 8, 2019
Google Public Storage Jay Hunter
Danielle is very professional, helpful and on time. Always a pleasure when she’s on duty!Yep
October 28, 2019
Google Public Storage Millz M
Thanks Alex !
October 24, 2019
Google Public Storage Mykilah Stewart
Danielle Alicia and tony the dynamic trio are an amazing team great service!
October 24, 2019
Google Public Storage Denyce Wicht
The team was extremely polite and professional!
October 11, 2019
Google Public Storage Naomi Ellis
Danielle and Tony were super helpful! They answered all my questions with patience. The facility is spotless and it's very convenient to get to! Only a few minutes from the highway.
October 11, 2019
Google Public Storage Shawna Kennedy
Danielle and Tony were so helpful and friendly! They made the whole process easy, quick, and understandable. The facility itself is so clean and easily accessible right off the highway. I highly recommend!
October 8, 2019
Google Public Storage Jennifer M
Danielle and Tony were absolutely amazing! They were kind, courteous, and got me in and and in a flash. Will definitely recommend to friends!
October 2, 2019
Google Public Storage Dustin Ballauer
Danielle is awesome, super friendly and very nice
October 2, 2019
Google Public Storage Josh Mc
Danielle is super friendly, great customer service!!
October 2, 2019
Google Public Storage Olayinka Lawal
Good customers expert Danielle.. she is the best
October 1, 2019
Google Public Storage Richard Anderson
September 24, 2019
Google Public Storage John Reville
Danielle was helpful friendly and cortious
September 24, 2019
Google Public Storage Lynne Sheridan
Clean property, efficient and helpful staff - Thank you , Danielle!
September 17, 2019
Google Public Storage Mirzeli Hernandez
I love how clean this place is and the customer service is exceptional!!! Danielle is the best!!!
September 17, 2019
Google Public Storage Shama S
The staff here is really friendly.
September 5, 2019
Google Public Storage Eugene Chan
Fantastic customer service that went beyond expectations. The facility was clean, access procedures were extremely clear and simple, and if I had any problems I was in great hands with the professional staff, who were every bit as friendly as they were knowledgeable. Thanks Danielle - if I ever have need I'll be sure to rent from you folks again.
September 1, 2019
Google Public Storage christy gerard
The facility changed management and it’s procedures, so had to move my Pharma business unit to All-American Self Storage. Love All-American S.S.!! People there are so nice and the facility is sparkling clean! Wish I had moved away from Public Storage sooner.
August 25, 2019
Google Public Storage Gabrielle Mercer
August 9, 2019
Google Public Storage Anthony Green
I know the manager(Danielle) when she was the manager in Randolph, she was always professional when she was there, and Iam sure she will bring that with her in Westwood.
August 9, 2019
Google Public Storage Kristine Crosman
Nice, clean facility..Easy access right off the highway. Staff members are nice and friendly..
August 7, 2019
Google Public Storage Blue Swan
I was greeted by 2 beautiful ladies Danielle and Jussara. Both knowledgeable with proper packing supplies as I am putting my house on the market. I suggest you visit this location because they have everything you need. Thank you ladies!
August 1, 2019
Google Public Storage Timothy Harmon
Absolutely amazing! Danielle & Stephanie
July 27, 2019
Google Public Storage Stephanie Allien
Excellent customer service! Danielle is amazing, accomodaging, pleasant. She knew exactly what was needed
July 27, 2019
Google Public Storage Byron Scott
Great and very friendly staff! Know what they're talking about!
July 20, 2019
Google Public Storage Fequi Simon
Clean facilty. Friendly staff Alex and Danielle. Convenient location right off the highway.
July 9, 2019
Google Public Storage Flex Luther
Danielle is the best!! Her customer service was above and beyond. She helped me find a unit swiftly and the sign up process was easy.
July 9, 2019
Google Public Storage Smokey Newton
Danielle is a sweetheart, so friendly and professional. Will definitely recommend this location to others. Thank you so much for the help Danielle.
July 4, 2019
Google Public Storage Donald Elie
I had a tremendous great experience with Danielle from public storage in Westwood , MA . I am out of words to explain how nice she is and great customer service as well. She will work with you guys . Give it try folks . One nation, one people. On behalf of Twins Construction & Investment , and I we will do more business moving forward Danielle .
June 27, 2019
Google Public Storage Alex
Alex and Danielle are amazing people. They are so friendly and nice. They were detailed with the property tour. This facilty is very clean and easy to get to. Great Job Alex and Danielle.
June 22, 2019
Google Public Storage johnbspringer
good place to keep your stuff safe. But there door code lacked proper instructions and had overly complicated pin number.
June 15, 2019
Google Public Storage SUNDAY AKINRIMISI
June 9, 2019
Google Public Storage Alex Levy
June 3, 2019
Google Public Storage DeeCeeHawk
May 3, 2019
Google Public Storage FreeTo BeMe
Return customer!
May 3, 2019
Google Public Storage Benjamin Stegeman
Tara helped us get our storgage in check. She was great!!
May 3, 2019
Google Public Storage Rex Ciavola
they forced me to do this review under duress
April 24, 2019
Google Public Storage Janet Stotsky
Danielle is fantastic.
April 24, 2019
Google Public Storage Elsbeth Hearn
For a large multi-floor storage facility, they consistently lack carts for people to move things into storage. For the past month they have had one cart that people wait in line for. This one cart is now broken an unusable.
April 16, 2019
Google Public Storage Chestnut Hill Books
This location is horrible. The number of carts has dwindled from 4 down to 1 and when I ask the clerk about when more carts are coming, I am treated like i am the one causing the problem. He didnt even take a break from eating food while telling me nothing could be done. As others have posted, the bathrooms are often locked and in gross shape. Despite this horrible service, they have consistently raised my rent on 2 units by 15% per year in each of the last 5 years. Go elsewhere.
April 11, 2019
Google Public Storage Seth Kruckenberg
Great communication, friendly staff, exceptionally helpful in upgrading my storage needs!
March 16, 2019
Google Public Storage Eddie Witten
March 12, 2019
Google Public Storage Stephanie Magee
Great customer service! Macayla was awesome! Very accommodating and ready to work with the customers.
March 10, 2019
Google Public Storage Conrad Cid
Amazing experience with the staff, professional and space looks very secure and well kept. Looking forward to doing business with them.
February 21, 2019
Google Public Storage Matthew Laurence
Update: These guys lose stars for lack of 24-hour access. Why does such an automated, self-service facility need to lock its automated gate? This is a big drawback actually. Based on my “intake” experience yesterday, these guys get a solid five stars. The facility is good - my only complaint is that the carts were a little rickety and dirty - and Rick who helped me was incredibly helpful, friendly, and got me in and out efficiently and with complete information. Very glad to be working with these guys!
February 20, 2019
Google Public Storage jalynn’s universe
i went to public storage and the place was clean and Juanita and Macayla were very nice
February 10, 2019
Google Public Storage Vengy Jeanty
Courteous and efficient service. Thanks Macayla!
February 7, 2019
Google Public Storage John Siphron
Macayla was incredibly helpful!
January 27, 2019
Google Public Storage Sam Bergstrom
I always have a good interaction with the staff when I come in here. This place is awesome!
January 27, 2019
Google Public Storage Starr Braxton
Hi this is Patricia and I just want you to know folks that here at the public storage on East Street Dedham and Westwood you won't find a better experience here especially with the young lady behind the desk McKayla she's awesome!
December 6, 2018
Google Public Storage Mary McAuley
December 5, 2018
Google Public Storage Markland Ward
Rick is awesome!!!
December 2, 2018
Google Public Storage Cindy McDonald
Macayla was awesome great customer service
November 7, 2018
Google Public Storage JoAnn Curtright
Macayla is awesome. Great job. Very helpful. Great facilities. Convenient location.
November 6, 2018
Google Public Storage Amy Clark
Macayla was super helpful today and has been a pleasure.
November 3, 2018
Google Public Storage A Connolly
The employees are awesome. It’s a fine place but they only have 3 flat beds. It’s a large location so on a busy day they are all in use. I have to move myself out of the unit with no wheels to help. Location is good. The units are fine.
October 25, 2018
Google Public Storage Melissa Acker
Macayla, Jenna and Nancy were wonderful and made the decision to choose Public Storage an easy one.
October 16, 2018
Google Public Storage Emmanuel Cruz
Macayla was extremely helpful today she does an amazing job helping out
October 6, 2018
Google Public Storage Cathy Mcdonald
Friendly service and very clean place.
September 22, 2018
Google Public Storage jose rodriguez
Macayla is excellent and very professional....
September 18, 2018
Google Public Storage Nicole Fricke
September 15, 2018
Google Public Storage Bonnie D
September 8, 2018
Google Public Storage Abayomi Buraimoh
Macaulay was very helpful and very courteous. She explained everything to us.
September 5, 2018
Google Public Storage SHEILA CLINE
Macayla was very helpful and cordial today.
August 10, 2018
Google Public Storage Anthony Oates
David was of great help in all areas of the space rental experience.
August 9, 2018
Google Public Storage Daria Baklanov
David is very helpful and patient! He really helped us out!
August 6, 2018
Google Public Storage Keisha Anderson
August 6, 2018
Google Public Storage Doug Rogers
David was great! Stayed late to help.
August 1, 2018
Google Public Storage James Farrington
Pleasant experience. Efficient check-in and the unit ended up being cheaper than original quoted price.
July 27, 2018
Google Public Storage Adewale Allinson
July 22, 2018
Google Public Storage Macaulay Counts
Very quick and friendly service. Informative
July 19, 2018
Google Public Storage GradyBaby8560
Very affordable and the staff there are truly amazing
July 19, 2018
Google Public Storage Diane Bright
Tyler was extremely nice and very helpful during my visit
June 28, 2018
Google Public Storage chrystina dougan
Customer service was amazing. Caitlyn is the best! So friendly and helpful. My only issue was how often the price would go up.
June 14, 2018
Google Public Storage John roussos
Tyler helped me pick out a storage unit a few weeks ago and was extremely professional. His knowledge was extensive and evident just in talking with him for a few minutes. My experience was great and I would recommend anyone who needs a storage unit in the area to go and see Tyler. Really great representative for the business. Storage facility is also very clean and kept to high standards.
June 13, 2018
Google Public Storage Joseph Almeida
May 20, 2018
Google Public Storage Jeff Haynes
The on site attendant, Tyler was informative, accommodating, and diligent. He gave me a full understanding of how things work (this is my first time renting a storage unit) and made me feel entirely comfortable in the process. All this while he was training a new employee, Jussara (who was also friendly and accommodating). A great experience
May 2, 2018
Google Public Storage Prad iyr
Signed up for a space couple of weeks ago , This location is perfect , right off the highway , The entire enquiry , sign up & setting up procedure was super simple . Highly recommend spending a couple of mins doing the Express sign up Online before heading into the location , Tyler & Nancy were awesome in giving the tour , setting up the account & going over the various options both when called earlier to enquire and on location . The Location is well maintained and well lit , secure with ample space to load and unload . Definitely a location to be considered when looking for additional storage
May 1, 2018
Google Public Storage Julie
Great location and easy to get to. You can see the building from the highway. Easy to reserve and everything was as promised. My appointment was for 11:30 and the clerk was right on time. Tyler was very pleasant, explained everything thoroughly and was professional throughout. Only surprise was the $20 fee for the padlock which I assumed was included in the price but was not. Would recommend this facility!
April 27, 2018
Google Public Storage Peter Seger
Tyler was super friendly and very efficient at getting me started and my unit set up. He respected my time a lot and I was in and out in less than 30 minutes. The facility is also spotless and very well maintained. The prices are also very affordable, but check online for a better price.
April 20, 2018
Google Public Storage Mary Sullivan
Great experience with Tyler and Nancy. Super helpful for a first time renter.
April 18, 2018
Google Public Storage Michael Valerio
Tyler was very helpful and efficient with setting up my account. The storage location was very clean and well maintained.
April 9, 2018
Public Storage Donna Andre
What size is #3280
March 27, 2018
Google Public Storage Carmen Figueroa
Customer service was great! Tyler went above and beyond to help me with everything I needed. He was very polite and well mannered. Such a pleasent young man!
March 27, 2018
Google Public Storage Mishel'le Jones
March 4, 2018
Google Public Storage Britt Costello
February 19, 2018
Google Public Storage Bill Pastuszek
February 7, 2018
Google Public Storage Jin Chung
Tyler was extremely professional, thorough and helpful. It was my first storage experience and didn’t know what to expect, but he was great. Highly recommend!
February 6, 2018
Google Public Storage Hyder Abbas (1 Man Army)
Tyler was incredible! He did awesome job of handling and opening an account for me. One man army is what I name him. Kudos to him :) way to go my friend!! Keep up the good work!
February 5, 2018
Google Public Storage Ashley Ward
Tyler was very helpful! Great public storage facility!
February 2, 2018
Google Public Storage P S
Met manager Stephanie. They had just what i needed. Stephanie, was, friendly and knowledgable. I would definately recommend this location. Tyler behind the counter was also professional and polite
January 30, 2018
Google Public Storage Yusuf Maghreb
Alex was great, five stars for him. However my only issue is with corporate which raises rates without notice or explanation.
January 26, 2018
Google Public Storage Danny
Tyler helped get signed up today. He was very patient with me, explained all charges, and made sure my gate code worked. He rocked it. It is also my sincere hope that leadership at Public Storage is not using these reviews as employee performance evaluations. It would be a lazy and an asinine thing to do, and would signify a lack of leadership and intelligence from management.
January 23, 2018
Google Public Storage sonia savdie
Tyler is a terrific staff member. It has been very difficult trying to acccess my unit due to a burst pipe. Tyler has gone out of his way to be helpful. He is an asset to Public Storage.
January 1, 2018
Public Storage Jeannette fligg
If i take my property from unit before next payment how is that billed
December 19, 2017
Google Public Storage Glenn White
December 10, 2017
Google Public Storage Paul Kelly
December 6, 2017
Google Public Storage Beth Girard
Caitlyn is an asset to your company. Always a pleasure to see. Super accommodating and helpful.
December 4, 2017
Google Public Storage ogliw calixte
Janieca was excellent. She was very polite, patient and very informative and answered all my questions.
November 18, 2017
Google Public Storage Sonya Barros
First time here, Caitlyn help me and she was super helpful I won't go anywhere else. Need a unit? Go see Caitlyn.
November 5, 2017
Google Public Storage Trevor Rance II
Great place the manager explained everything in detail. They made me feel at home and comfortable. The unit she showed me fit my needs thank you Caitlyn for all that you do!
October 25, 2017
Google Public Storage Marc Gazzola
Caitlyn, Thank you so much for making the process so easy, its nice to know your there if I need any assistance or have any questions.
October 23, 2017
Google Public Storage BRASILIANGIRL
October 19, 2017
Google Public Storage Bill King
Nice people go above and beyond the call of duty I love this place
October 14, 2017
Google Public Storage Emma Colina de Vivero
October 7, 2017
Google Public Storage Audi Villegas
September 6, 2017
Google Public Storage Yasmin Goris
Never thought renting a storage unit could be so enjoyable. Caitlyn at customer service was extremely helpful, friendly and funny.
September 2, 2017
Google Public Storage Donna Pentaleri
Caitlyn was just simply outstanding in helping me downsize to a smaller locker She worked with me on timing and reserving the best locker for my needs. Stephanielee followed up on Caitlin's work. They both made the whole process of downsizing to a smaller locker as painless as possible I live in a small apartment with little storage so I really rely on Public Storage. I've stored my things here at the East Street location since 2005. A clean and super well run facility!
August 7, 2017
Google Public Storage Catie Chapman
Caitlyn was fantastic, and made the storage experience almost fun 👍🏻
August 1, 2017
Google Public Storage Jackie Spada
I vowed NEVER to get a storage unit but downsizing and selling our 5 bedroom house required it. Caitlyn was so helpful. She's personable and professional. The initial experience wasn't bad at all. I like the hours I can go there and it's very close to my home. Clean, safe, well lit and covenient.
July 27, 2017
Google Public Storage Doreen Vigue
Great work by the gregarious, friendly and knowledgeable Caitlyn who helped us find the right unit and made us feel very confident in our choice of Public Storage. Also, the facility is immaculate inside and out and is in a safe, easy-to-get-to location.
July 26, 2017
Google Public Storage Jill Reilly
Mia was awesome!
July 25, 2017
Google Public Storage Wing Ng
Great staff, especially Caitlyn. I'm glad to be doing business with Public Storage in Westwood.
June 29, 2017
Google Public Storage TheZ1945
Property manager Caitlyn was extremely helpful,friendly, and professional
June 23, 2017
Google Public Storage Jamie Gaitan
Danielle was excellent and very knowledgeable
June 6, 2017
Google Public Storage Sharon Morrison
EXCELLENT CUSTOMER SERVICE PROVIDED BY CAITLYN - THANK YOU!!!
May 18, 2017
Google Public Storage Jen Ringland
Caitlyn is professional, and effective in her role. She is helpful and provides great customer service. She represents the Public Storage brand well.
May 11, 2017
Google Public Storage Steven Rose
When I visited I needed a lot of information about putting stuff in a storage unit. The customer service rep was Caitlyn and was very helpful.will definitely be doing business here again.
May 11, 2017
Google Public Storage Kevin Stallings
My experience dealing with Cartland has been wonderful, she is definitely an asset for public storage.
April 6, 2017
Google Public Storage Nate Pierre
Caitlyn was super helpful and funny! I enjoy doing business with public storage in Westwood.
March 2, 2017
Google Public Storage Brian Carter
I think Caitlyn is the best. She should definitely be acknowledged.
March 1, 2017
Google Public Storage Donna Andre
Caitlyn, Westwood Storage. Is awesome. Accommodating, professional, vibrant personality, explains all options. So glad to be able to be part of this location. Thank you for your help👍👍👍
February 6, 2017
Google Public Storage Mike Hill
Caitlyn has been most accommodating since I first started renting a unit here. She listened to my needs and showed me several units before I decided on the one I currently occupy. She has been nothing less than professional and helpful. I will continue to use Public Storage based on my interactions with with Caitlyn.
January 25, 2017
Google Public Storage Wendy
Caitlyn was amazingly helpful.
December 2, 2016
Google Public Storage Marianne Connor
I am in the midst of a very stressful move, and Caitlyn made my life so much easier yesterday. I came to check out Public Storage because they had a climate-controlled space in the size I wanted for an affordable price, but I was checking out two other facilities as well. I decided to go with Public Storage, because of the great customer service I received from Caitlyn. She was well informed, knew the answers to all my questions and was ready to assist in every way. She even got me laughing on a day when I was under enormous stress. She was kind and funny and smart. Some of the best customer service I have experienced in a long time!
November 19, 2016
Google Public Storage Michael Kane and the Morning Afters
Great location with a top notch staff!
October 1, 2016
Google Public Storage Thomas Hughes
Caitlyn was the manager that assisted me in opening a new storage locker. She was excellent. Very pleasant for an early Saturday morning. Knowledgeable, professional, explained everything clearly. She clearly enjoys her work and is an enthusiastic representative of Public Storage. The Public Storage facility Westwood is efficient and convenient. Good value for storage units.
September 27, 2016
Google Public Storage Leah Abbott-Knight
Went into Public Storage tonight Caitlyn was SUPER HELPFUL!!! Talked to her 3x before going into the store to answer ALL my questions and concerns. She has a great personality and is an asset to your team!!!
September 26, 2016
Google Public Storage Parker Johnson
Clean. When I have to store things this is where I go
September 26, 2016
Google Public Storage Matt Johnson
Great store, great staff, and great prices. The woman who worked the desk, Caitlyn, was very helpful and informative.
May 19, 2016
Google Public Storage maureen malley
Good morning. I worked with Melissa at the Westwood Site and she definitely went above and beyond her duties to make sure I knew how to operate the system, seeing how I never rented a storage unit. I would absolutely recommend this particular Public Storage site and also ask for Melissa!!! Thanks for all your help!!
March 15, 2016
Google Public Storage William Waple
Was in earlier, was helped by Danielle. She was polite and knowledgeable. Will come again.
February 17, 2016
Google Public Storage Kenneth Hanssen
This facility is conveniently located as you exit route 128 at Exit 14. I met with Omaira , the customer service representative. She showed me the unit that I would be renting and explained in detail about accessing the unit via the security gate etc. Signing-up for the unit went smoothly and Omaira was extremely helpful in answering all my questions. Thank you, Omaira, for making this a very positive rental experience. Recently, I had water damage occur in the unit I was renting. The property manager, Conawa, was extremely helpful with setting-up a transfer to another unit. The paperwork was completed with ease. She gave me information on how to proceed with the insurance claim. The day I moved my items to the new unit, Conawa came by several times to see if she could help with anything. Conawa's professional manner made this difficult situation much easier to complete.
February 7, 2016
Google Public Storage Juan Ginorio
Danielle, was very friendly and helpful. She took the time to explain some important information that I wasn't aware about. All my questions were answered. I definitely recommend public.storage.
February 6, 2016
Google Public Storage Lourdes Marrero
Danielle, was very friendly and helpful. She took the time to explain some important information that I wasn't aware about. All my questions were answered. I definitely recommend public storage in Westwood.
December 31, 2015
Google Public Storage Rick Korn
I have used tthis location many times and it is always a pleasure, staff is knowledgable and attentive to your needs,
November 13, 2015
Google Public Storage Rania Irani
Staff is amazing and Brandi the attendant at that time was so helpful. She helped me through the maze of a building and now I'm all stored up and set! Thanks again rooms are clean and roomy.
September 29, 2015
Google Public Storage Babs K
The Westwood facility is extremely convenient and easy to get in and out. Omaira provides excellent customer service and couldn't have been more welcoming or helpful. Having looked at several other options, this was the most cost effective and manageable. Highly recommend.
September 27, 2015
Google Public Storage Anita Johnson
I stopped at this facility to get some pricing just to compare other locations and the lady Omaira who assisted me was one of the nicest person I've come across in a long time. She answered all my questions and even offered to take me to view a couple of units but I'm not moving right now I'm just looking for prices. I will certainly consider this location when I move. Thanks Omaira..
August 10, 2015
Google Public Storage Kristin Giudici
Public storage is great. That guy Zach was so helpful with all my storage needs
August 10, 2015
Google Public Storage Rehema Strouble
Zach is an awesome employee. He made my storage rental fast and easy
July 8, 2015
Google Public Storage Ajay Dee
I would like to recognize your colleague Omaira for her professionalism and courtesy. Omaira greeted me with a friendly smile and cordially asked me to wait while she finished up with another customer, who she also treated with courtesy and respect. Omaira helped me resolve a billing issue quickly. Moving is always very stressful and finding a friendly professional like Omaira along the way makes the journey easier. Thank you for employing such positive people.
June 8, 2015
Google Public Storage Carol Cook
Was at the facility on Saturday, 6/6/15. The level of cleanliness is poor and declining. One bathroom locked and the other in truly disgusting condition. Elevator panels off and have been off for a year. Elevators and floors filthy and don't appear to have been cleaned in some time. Litter in parking lot. Whether or not a dolly/cart is available - even with an empty parking lot - is a gamble. And yet, rental fees keep going up. Getting in touch with someone from national headquarters via the website is virtually impossible - many layers of voice-prompt hell only to be cut off when I finally reached a representative. Am seriously looking for another facility.
May 12, 2015
Google Public Storage Denise Murphy
rented a unit today after reserving yesterday, Elisa was very helpful, informative and such a pleasure to work with. Thank you Elisa for making it easy for me.
May 9, 2015
Google Public Storage Liam Kerr
Quick and easy! Zach was awesome
April 27, 2015
Google Public Storage Lori Wetter
I was at this location in westwoond mass today the maniger conawa was very polite and answered all my qestiones i do not need the unit untill may 15th but she did show me a few sizes and im very thankful for that she also showed me all the boxes and packeing supplys i will definitely be coming back to this location when im ready to move.
April 10, 2015
Google Public Storage Pete Lutze
I've been a customer for 2.5 years and couldn't happier. The staff is very helpful, especially; Omaira! The facility is very clean and secure. I highly recommend it!
March 28, 2015
Google Public Storage Jose Camacho
This place is close to the highway and easy to get started. Very informative and helpful and we were signed up within 20 minutes and even got a 50% off our first months unit. Great service. Great location.
March 24, 2015
Google Public Storage Erin Gallivan
Convenient location. Reasonably priced.
February 23, 2015
Google Public Storage stephen starr
I had a pleasant experience with Beatrice! she was very knowledgeable, cordial & very welcoming! you have a Star on board! Thanks again!
February 21, 2015
Google Public Storage Aldith Hector
I only came to make a payment but the level of customer service I recieved from zach and omaira was excellent. I would recommend this facility to anyone, very clean !
February 10, 2015
Google Public Storage Gary Carmona
Omaira was a huge help today when signing up for my storage unit. Customer service was great and she answered all of my questions with ease. She was very friendly and easy to talk to! Definitely recommend this place to anyone looking for a storage facility!
January 22, 2015
Google Public Storage Robert Murad
Zach provided excellent customer service.
January 19, 2015
Google Public Storage Sasha FIERCE
I must say the service provided by Conawa was outstanding in this Westwood, Mass location. She was very informative, showed me the storage units that were available. She presented herself with a great attitude, positive and very energetic and I'll recommend public storage to a friend.
December 9, 2014
Google Public Storage William Wood
I continue to be impressed by Latasha's customer relations expertise, from the first time I met her in April 2014 to the present, especially today. Today, I called to update my billing information from my existing MasterCard account to my new VISA account, as Mastercard is changing my credit card to VISA. Hoping to have no interruption in billing especially while job-searching, I called it in over the phone, within the last two weeks, with someone I spoke with at the front desk, while Latasha was on vacation, who took down the credit card number. Now, I'm worried who has my credit card number because they never updated my account nor told me to update it on the Public Storage website. I just updated it on the Public Storage website, thanks to Latasha's professional, to-the-point, yet friendly guidance today over the phone. If you ever need someone to train new employees, I would strongly recommend Latasha. As a trainer and technical writer, I know she already "exceeds the requirements" of the job. Her expertise would be better utilized in a management function for the company's and her benefit.
October 1, 2014
Google Public Storage Amy B
Wes was great. He explained top to bottom what I needed to know on moving in, moving out, and everything in between. He walked me through the building and to my unit, gave me tips on storing my stuff there and let me inspect my space prior to signing. Very clean building and convenient to get to.
September 19, 2014
Google Public Storage Kar Mar
John was very nice very professional took me around showed me everything I needed to know will recommend to friends
July 21, 2014
Google Public Storage Daniel Giampa
Tasha so helpful and polite,very friendly and just a pleasure to talk to.She made the whole process incredibly easy and she answered all my questions. I do hope to see her again for my storage needs.
June 27, 2014
Google Public Storage israel lebron
Front desk, Omayra and Kerry were tons of help!! Looking forward to working with them again for my storage needs!! Great people and place...
June 9, 2014
Google Public Storage Kenji Henderson
The property manager Latasha was helpful and the nicest person i came across! She's great for your company!
June 2, 2014
Google Public Storage Alexandria Pudney
Wes and Tasha are great! They were so helpful and polite, and just a pleasure to talk to. They made the whole process incredibly easy, and answered all my questions.
December 3, 2013
Google Public Storage Eliz Mill
Wes was very informative and helpful before I even arrived. Wes and Tasha were wonderful to deal once I got to Public Storage! The facility is very clean and easy to get to. I am very pleased with my over all experience!!
October 31, 2013
Google Public Storage rayshellee0
I really do hate moving and shopping for goods but a young lady at this location help change that. She gave me some good advise and offered me the best prices available for the items I needed to help me move. She definitely made it a way better experience then what I've had in the past at other stores. Thanks to Tasha I know what and where to search for my goods to move. I may even go back to rent storage, the place was clean and felt safe :) Thank you
October 31, 2013
Google Public Storage Latoshia Leathers
Great experience!! I needed to buy a bunch of boxes and I wasn't sure what sizes or the number of boxes I needed. The woman who helped me on 10/08/13, Latasha was AWESOME!! She made this process so easy and she was very informative. I'd totally go back to this location for any future needs. Latasha you rock (if you can see this)! I'm truly pleased with the way she made my experience. Now for the hard part..MOVING.