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Address

260 Lexington Street
Waltham, MA 02452

Phone

781-209-5040

781-209-5040

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

781-209-5040

781-209-5040

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 21/mo $42
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 79/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 79/mo $105
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    7.5'x10'
    Online only price
    $ 111/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 111/mo $148
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 140/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 140/mo $186
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 195/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 195/mo $390
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 215/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 215/mo $287
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Near Waltham, MA 02452

Self storage near Bentley University in Waltham is available near I-95.

Small Storage Units Near You in Waltham

A 5x5 storage unit is a great way to keep sports gear and hiking supplies organized near Beaver Brook North Reservation.

Students at Bentley University can take advantage of a 5x10 storage unit to keep bikes, extra clothing, and seasonal appliances out of the way in the dorms.

Medium Storage Units Near You in Waltham

Moving into a first apartment and want to make the most of a smaller space? A 10x10 storage unit can help keep things open by storing extra or duplicate couches, bed frames, or desks out of the way.

Large Storage Units Near You in Waltham

For the largest storage needs, including short term storage for moves and renovations, a 10x20 storage unit is a great bet.

Climate Controlled Storage Units Near You in Waltham

Most of the storage units here in 02452 are indoor climate controlled storage units.

After you've stashed your stuff, take a tour of the Charles River Museum of Industry & Innovation.

Speaking of innovation, our eRental program offers contactless move-ins that will help you get organized in no time!

For more storage units near 02452, we also have plenty of storage units nearby at our 945 Moody St Waltham, MA 02453 and 235 North Beacon St Boston, MA 02135 locations.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 294)

February 16, 2024
Google Public Storage John Lux
Good location, reasonable price, but some problems with management and maintenance.
January 25, 2024
Google Public Storage BrussoRusso
If you need to store your important belongings, this is the place to go! They have reasonable prices and expectional stuff. Chuck, the site manger was flexible and helpful when I changed the size my my unit. He stayed after hours, made appointments for me, and didn't charge me extra for a new lock in the my new unit.
January 18, 2024
Google Public Storage Ricky Ward
Always happy to stop in and buy boxes from Chuck. Service with a laugh.
December 29, 2023
Google Public Storage Carlos Campos
Susan was very professional great place to storage
December 29, 2023
Google Public Storage Haley Sue Riley-Pimentel
Went into Lexington St to get information and was very pleased with Susan and her knowledge of storage. Definitely going to come back. Thank you Susan!
December 27, 2023
Google Public Storage Jenny Zheng
My mom just rented a unit here. Very nice experience. Clean with good service.
December 27, 2023
Google Public Storage John Rodgers
We've been here 4 years and always get great service from Chuck. 5 stars.
November 7, 2023
Google Public Storage Emilia B
Chuck offers top notch customer service! Friendly and efficient :)
October 29, 2023
Google Public Storage Hussein Jamakanda
Found the perfect boxes for my grandson's robot costume for Halloween. Great service from the manager Chuck.
October 2, 2023
Google Public Storage Dracky Poze
Susan Thank you for your support You are very professional and full of laughter she is very patient and full of good spirits
September 29, 2023
Google Public Storage Francisco Javier Monroy Garcia
9:36 the office is closed,
September 27, 2023
Google Public Storage Todd J
Chuck is the man. There are lots of carts to help move your things and the storage is located near major roads so it's always easy to get to.
September 12, 2023
Google Public Storage behzod Buriev
I'm writing to let you know that I had a VERY positive experience while speaking by phone with Chuck recently. On Wednesday 09/06/2023 , I had a small question regarding my storage . Chuck went out of his way to resolve it. He was patient and king, and I appreciate it all very much. I have always gotten very good customer service there, but I thought this time was noteworthy and wanted to let you know. Thank you for all that you do! Once again special thanks to Mr. Chuck
September 2, 2023
Google Public Storage Bjarki Guðmundsson
By far the best storage space experience I’ve ever had! Chuck the manager was really helpful and friendly, highly recommended.
August 29, 2023
Google Public Storage Danny Schwartz
Found exactly what I needed for my move. Great selection of boxes. Customer service from Chuck was outstanding.
August 16, 2023
Google Public Storage Elizabeth Kaledin
This was quite possibly the best storage unit experience I have ever had. The space and unit itself were clean, accessible and well-managed. And the prices were reasonable. But what makes this spot special is the manager, Chuck. At first he seems a bit gruff and intimidating. (I interrupted his lunch when I showed up) But after a few conversations you quickly find out he has a heart of gold, is super smart, and really wants to give you a good deal and have a satisfied customer. Plus he is funny as hell. If you have choices of any storage space to patronize in the vicinity...go see Chuck at Public Storage on Lexington St. in Waltham. He will take great care of you and your belongings and you'll have fun. Five stars all around.
June 24, 2023
Google Public Storage Cheryl Fries
Had a great experience renting here, only moved out recently because I no longer needed extra storage space. Chuck in the front office was incredibly helpful anytime I had questions!
June 24, 2023
Google Public Storage Rajan Panchal
Had a good experience renting here, facilities are clean and safe. Chuck at the front desk was always helpful when I had any questions. Moved out because I didn't need the extra space.
June 19, 2023
Google Public Storage Sheri Kyumanywa
Mr. Chuck promised me he would call me when the tall boxes came in. He just called like he promised and I'm going there at noon to get some. Thank you Mr. Chuck.
June 15, 2023
Google Public Storage Norma Turchi
Stopped by to make a payment for my daughter Rita. Always nice to see Chuck again. Always great service.
May 24, 2023
Google Public Storage Abe Cohen
My brother and I buy all of our packing supplies at this store. Always receive great service from Chuck.
May 15, 2023
Google Public Storage Shirley Woods
My fiance and I just moved out. Our experience with Public Storage and Chuck was a good one.
May 1, 2023
Google Public Storage Matt Betts
Friendly and helpful. Chuck was great.
April 19, 2023
Google Public Storage Alok Lawrence
Chuck is highly professional , friendly, and funny and the service here is great
April 1, 2023
Google Public Storage Spencer Roux
Chuck was great
March 31, 2023
Google Public Storage Annet Buleera
Debby is the best customer service
March 29, 2023
Google Public Storage Alex Rubin-Rattet
Chuck is amazing and super helpful
March 29, 2023
Google Public Storage G G
Chuck at the waltham location was very helpful, kind, and knowledgeable. Facility was clean, bright, and we'll maintained.
March 25, 2023
Google Public Storage Margie James
I sent my niece here while she is moving. She said Chuck made everything a breeze, like he did for me years ago.
March 18, 2023
Google Public Storage Amy Broadus
We're listing our house and need to declutter and found this place to be just what we were looking for. Chuck was super and the place was very clean.
March 13, 2023
Google Public Storage kirk purdy
Chuck Brown is fantastic. He is very personable. Very much in control of his work flow and 100% polite and professional. He worked with us to get us the exact right storage unit for our needs and took our information and accommodated us LIKE A PRO. Very pleasant, Chuck went beyond the call of duty to make us feel special> Frankly, it is because of Chuck that I went to rent a new storage Unit today ... because he had handled my needs as a Corporate Client a few months ago. Give him a raise !!! Or give him a star that shows he is employee of the month, or a bonus. Such recognition will come back to you in more of Chuck's good will and great customer relations.
February 21, 2023
Google Public Storage Tony Starks
February 17, 2023
Google Public Storage Wanyana Barbara
Debra must be the worst agent at this storage, I had an issue with my payment and the lock was not on and I was explaining to her how I plan on solving the issue, she kept on interrupting me, and hang up on me. The worst.
January 30, 2023
Google Public Storage Weiping Yuan
Moving out today with my roommate. We had a very good experience here. Would recommend to others.
January 23, 2023
Google Public Storage Marna Fischer
Bought two combo packs for my small apartment. They were just what I needed and Chuck even loaded my car for me. If I need more I know where to go.
January 23, 2023
Google Public Storage Sherry Wilson
Phil and I moved out today and wanted everyone to know what a great decision it was to store here. Spotless facility and Chuck was super to deal with.
December 21, 2022
Google Public Storage Natta Pradhan
My husband rented a unit the other day. He said the place was clean and well lit and that Chuck made the move in easy. Happy we chose the right store for us.
December 21, 2022
Google Public Storage Domingo Schmidt
Stopped by to wish Chuck a merry Christmas. Place looks great.
September 29, 2022
Google Public Storage Louise Monahan
Our family just rented a unit here and are very pleased with the property cleanliness and customer service from Chuck. Wonderful facility.
September 29, 2022
Google Public Storage Brian McAlduff
I needed 20 rolls of stretch wrap so I went to see Chuck. He had exactly 20 and I bought them all. This is my go to store for shipping and packing supplies.
September 28, 2022
Google Public Storage Katie McEnroe
Chuck was wonderful to work with and helpful. The storage unit was very clean and security was perfect.
September 7, 2022
Google Public Storage Key Patterson
I wish there were signs showing the locker numbers and ways to exit clearly felt like I was in a maze of some bad slasher movie
August 22, 2022
Google Public Storage Bruce Myers
A great clean facility and Chuck and his crew are awesome!
August 17, 2022
Google Public Storage Ken Fechtor
Stopped by. Bought boxes. Great service. Jonathan and Chuck were great. I will be back to rent a unit soon.
August 17, 2022
Google Public Storage zorawalli
I needed a small unit for just one month and Chuck was extremely helpful, to the point, super friendly and professional! The storage unit was clean. Instructions are clear. Not to mention the very helpful platform carts in the lobby!
July 21, 2022
Google Public Storage Ethan
Debra is an angel. She made sure not only to make sure that I made sure that I got what I needed, but she also made sure to make sure I was comfortable. She was very personable and personally, from my perspective, her personality personified the person she is; a kind caring person. 10/10 would recreationally recommend to anybody with all storage requirements.
July 16, 2022
Google Public Storage Ohannes Kılıçdağı
This place is great for easy access. Clean. Chuck is doing a great job. He is always helpful and problem solving.
July 10, 2022
Google Public Storage Ihsan Karayazi
A friend referred me here so I came. Chuck is a great man with a friendly attitude and a highly professional manner. You will not regret stopping by if you need storage.
June 17, 2022
Google Public Storage Masundi Subodi
Glad they finally got the big boxes . Thank you Mister Chuck.
May 13, 2022
Google Public Storage Jackie Keene
My roommate and I got a unit for the summer. Very clean and great customer service from Chuck.
April 13, 2022
Google Public Storage Randy Anderson
It's a pleasure doing business with Chuck when I need stretch wrap. I use a lot so it's nice to have this store in my neighborhood.
March 30, 2022
Google Public Storage Courville Family
Chuck ( Charlie Brown) on a Lexington street gave me the inside scoop on best prices for a space to rent , really helped me out ! High recommendation .
March 21, 2022
Google Public Storage Harold Jernigan
Great store for packing supplies. 5 star service.
March 17, 2022
Google Public Storage Mary Parrish
Great store for hard to find boxes. Always excellent customer service.
February 5, 2022
Google Public Storage M Sale
January 22, 2022
Google Public Storage Vicki Cross
Remodeling the kitchen. Needed boxes. Found the perfect solution. Quick Pack. Thank you Chuck.
December 12, 2021
Google Public Storage Belinda Jentz
Storage place is very clean and safe. Never had an issue. They're convenient.
December 11, 2021
Google Public Storage Dirk Weisman
My daughter just got a space and she said it was easy, the property is very clean and Chuck was super. She thanked me for sending her there.
December 2, 2021
Google Public Storage Jason Gladstone
This place is clean. Unique Bonus. Main door of building is super wide and does not constantly lock you out. Security access is on keypad at gate. Check us out. Portable and Warehouse Storage Specialists. Social: @dedicatedmoves Website: dedicatedmoving.com
November 6, 2021
Google Public Storage Angela Atehortua
Great experience here, Chuck and his team provided the best service and care. The place is very clean and very safe. Had a wonderful experience and highly recommended Public Storage on Lexington street.
October 7, 2021
Google Public Storage Jeffrey Sylvan
I was pensive about using public storage because of horror stories about their competition in other areas. But I was moving and needed a place to keep my stuff, and gave it a go. What ended up happening in reality: Everything functioned as advertised. No hassles, unexpected price gouging or drama of any kind. The process was quick, painless, mostly automated, and easy. During the few times I did interact with staff they were friendly, charming, and had a zero wait time.
September 27, 2021
Google Public Storage Cathiana Warner
Chuck was very helpful and kind with assisting and setting me up during the moving in process and anytime I called with questions. As I was vacating Kerri was there that day and she was so nice, friendly and helpful. I would highly recommend public storage.
September 25, 2021
Google Public Storage Deborah Vaughn
I would like to say that Chuck has been very helpful and really went out of his way to help me get settled. This is a nIce place to store your stuff.
September 10, 2021
Google Public Storage Margie Pertchik
Excellent service from Kerri!
August 20, 2021
Google Public Storage Busingey Suleiman
It was time for more boxes so we went back to this store where the people are so nice. It is always a pleasure to shop here. We love this store. Especially Mr. Chuck.
August 3, 2021
Google Public Storage Marney Noble
August 2, 2021
Google Public Storage Dominga Seri
Shama was very professional, treated me with respect, explained my options and very friendly. Thank you!!!!
July 25, 2021
Google Public Storage Tyler Rockwood
July 7, 2021
Google Public Storage Greg Biernat
Chuck has always been a friendly guy with a nice greeting every time I come in to pay my bill. I enjoy your well maintained building and your remodeled showroom is great. Chuck is an asset to your company! Sincerely, Gregory Biernat
June 8, 2021
Google Public Storage Darren West
Chuck is a pleasure to talk to!! AAA+++ service!!!!!
June 7, 2021
Google Public Storage Jim moscatel
Great service! Thanks for all of your help!
June 5, 2021
Google Public Storage Kerrianne Bonn
Chuck at public storage is the best and very helpful, with anything I needed, he answered all my questions and he showed me my locker I would recommend this place to anyone!
May 15, 2021
Google Public Storage FresherThanFashion!
First of if I may dare. I have been renting here for quite some time. Chuck is an excellent customer service representative, never hesitates to help any customer. Also this is probably the cleanest location I have ever been to.
April 6, 2021
Google Public Storage Ivana Alandzak
Debra was very helpful, attentive and was able to answer all of my questions. A+ for service. I would highly recommend this location not only for their great customer service, but for the facility itself. Very clean and secure.
March 21, 2021
Google Public Storage Donald Baillargeon
We rented two separate units in Waltham as we were selling our home and moving. The experience was fantastic and we could not have been happier.
February 8, 2021
Google Public Storage Benni
February 3, 2021
Google Public Storage Raquel Milano
I got the customer service and the best service in this Public Storage office, I was the best attended by Chuck .... thank you !!! 100 % recomended 🙏🙏🙏🙏
January 31, 2021
Google Public Storage Lorena Livoli
Harry was an amazing sales consultant. He is super friendly and explains every detail with knowledge and a smile on his face. Well you can tell underneath the mask. Checked out three different storage companies and all because of him, I returned and went with this storage company. I later on met the manager Chuck and he is just so nice and helpful. This place is so clean and well kept! Great job Harold and Chuck! Wow this place keeps getting better and better. So I am no more need of the size storage unit I have as it is getting empty, so I needed a smaller one. I met with Deborah and she is just as amazing and super friendly. So today I will go and change units. The plus side is she is keeping me on the same floor so I don't have to far to go and I can still get the online price! Great place keep up the great work all of you!
January 16, 2021
Google Public Storage Christina Keefe
This was the first storage unit facility I used. Had no issues—everything was easy and service was helpful when needed. Also purchased some moving supplies here and they had everything in stock.
January 14, 2021
Google Public Storage Tony L
I always stop in to see Chuck when I need boxes for my business. The service is great and they have a good return policy. Prices not bad either.
December 28, 2020
Google Public Storage pooja naik
November 29, 2020
Google Public Storage luke yetten
Great service! Debra was great. She helped make my moving experience stress free and was really helpful with all of my packing and storage needs! 2 thumbs up!!
September 10, 2020
Google Public Storage Carol M Casey
Thank you Chuck for all your help with getting my storage space set up. It was a pleasure dealing with you! And made my day so much easier. Best, Carol
September 8, 2020
Google Public Storage C. M.
This facility is well run, and most importantly, it is very CLEAN! We checked out a few places before this one, and I wouldn’t leave my belongings in them. It was also secure, but easy to enter your space whenever you needed. Thank you!
August 28, 2020
Google Public Storage Joseph Picard
This is the best experience I have ever had at a storage place in my life. The staff was amazing! Chuck really took care of me and was able to meet my needs. I will 100% be coming back here if I ever need storage again!
August 21, 2020
Google Public Storage Julie Carrier
It sucked straight out will never return
August 1, 2020
Google Public Storage Aina Akisanya-Oshin
My entire time renting at this location was a great experience. Chuck is the manager at this location and he is always so helpful and pleasant. One of Chuck’s qualities that I do appreciate is his sense of humor and of course maybe one more, his professionalism. The location is always clean and I’ve never had to complain about anything.
July 18, 2020
Google Public Storage Timothy K
I highly recommend this facility for your short and long-term storage needs. It is clean and very well kept. Chuck and his staff are very courteous, friendly, professional, and always helpful. Chuck is always available to answer questions and provide help. Great customer service!!!
July 18, 2020
Google Public Storage Thomas Huse
Chuck has been helpful on initial rental and information as needed.
June 5, 2020
Google Public Storage Lenore Karaian
Customer service is exemplary
March 12, 2020
Google Public Storage Martin Flagg
The facility manager at the Waltham Public Storage, on Lexington Street takes very good care of the customers, whom he gets to know very well. He always has a friendly greeting, offers great service and keeps the facility extremely clean.
February 9, 2020
Google Public Storage Heather Cowap
Chuck did a great job of setting me up with the right size storage unit! He was very helpful in determining how much space my belongings would require. I highly recommend him as an expert storage resource and property!
February 4, 2020
Google Public Storage Joe Mulone
Renting a locker this past Saturday was easy and Chuck was super helpful and explained everything I needed to know. The facility itself is very nice and clean and seems very secure.
February 4, 2020
Google Public Storage E Brown
Chuck is always pleasant, I actually enjoy stopping by every month to pay my rent.
February 3, 2020
Google Public Storage Cassie Zhang
Very neat storage units and happy with the service. Would like to give a 5 star for all what they offer
February 1, 2020
Google Public Storage autumn scanlon
Had a great experience – Chuck was extremely helpful and accommodating!
January 25, 2020
Google Public Storage Diane Usseglio
Chuck has been very helpful. He has resolved all my issues. I would recommend public storage.
January 24, 2020
Google Public Storage edward lind
What a great place for storage. Nice and friendly staff and a well maintained facility. Go there if you need storage or boxes.
January 18, 2020
Google Public Storage Bill Murray
Smooth rental process, manager was knowledgeable and helpful. Clean facility, well lit.
January 14, 2020
Google Public Storage Sergio Teran
Rented a unt here today. Service was quick and easy and the rep was a pleasure to deal with. I would recommend this store to others.
January 11, 2020
Google Public Storage Sue Webber
I came by and Bought some wardrobe boxes these are perfect for shipping. The mans was very nice and I’ll be back for more.
January 11, 2020
Google Public Storage Shannon Nelder
So Friday 1-10-20 had to be one of the hardest days of my life I walked in to the Waltham location with my mom I was a hot mess crying and all and CHUCK helped us he made me smile laugh and took his time and made sure I understood and he explained everything to me with in that 30 mins we where there he made me forget what was going on, then I needed a larger space and helped me with that I will always recommend public storage just because the service and help we received I wish I could give move stars!!!!YOU ROCK CHARLIE BROWN 😁
January 9, 2020
Google Public Storage Mary Mazzarelli
I see stopped by yesterday too Pay my mother's bill and wow the place looks great. New paint, new signs. Always clean as a whistle too.
January 2, 2020
Google Public Storage T James
Our experience with the facility was very positive. The access and hours worked for us. Chuck Brown, the property manager, was always very friendly and helpful. I'd recommend this place to anyone looking for storage.
December 19, 2019
Google Public Storage Eric Messinger
Terrific experience in setting up, payments, and closing out. Staff made all aspects of the process quite easy, and the storage itself was safe and secure, with no problems. Highly recommend!!
December 6, 2019
Google Public Storage Harvey Davidson
The property manager and team are very courteous, professional and helpful. The lighting was recently updated to LED and it is much brighter. The site is conveniently located and I am very appreciative of the staff and their efforts to assist. Thank you.
November 23, 2019
Google Public Storage Charde Vinson
Very friendly staff
November 15, 2019
Google Public Storage Susan Cicconi
Finally moved some precious belongings in my storage space today. Ample size and spotless. Staff is great. They know their storage facility. Chuck and Ginny a pleasure to work with - have answers to all my questions. Easy in, easy out. Very grateful to have a secure facility.
November 8, 2019
Google Public Storage Richard Tharin
The staff was very pleasant and accommodating. They found me units that were in good shape and close together. Excellent Customer Service. Very easy to work with.
November 5, 2019
Google Public Storage karen desantis
Chuck has been helpful courteous and friendly. I always feel welcome when I visit. Good place for storage if you need it. I have already recommended the site to others!
October 26, 2019
Google Public Storage Jaemin Lee
Chuck is a very friendly gentleman and Jenny is very nice!
October 16, 2019
Google Public Storage John Ciaramaglia
I am very happy with the service location and hours. Chuck was very helpful and I recommend this site to others needing storage.
October 5, 2019
Google Public Storage Kerri
Just stepped out of this facility after renting today. It is not my first time. Chuck is the same one that helped me the last time I had to move - and he is one of the main reasons I came back. There is a storage place right next to my apartment but I took a walk in there and knew I did not feel comfortable. So, I travel 30 minutes to this facility because it is clean, staff are amazing (Chuck and Tyler are friendly, honest, want to help) and prices can’t be beat.
September 8, 2019
Google Public Storage Mari Moore
I have been a customer here for years and I have always found the service to be great and the property clean. Chuck is always there to take my payment.
September 4, 2019
Google Public Storage michael fabrikarakis
I have been paying my bill here for years and have always received great service. I recommend highly to others.
August 30, 2019
Google Public Storage Fernando Albertao
August 30, 2019
Google Public Storage Cheryl Xiong
Very nice!!!!
August 6, 2019
Google Public Storage Bob Harrington
Great customer service. Clean. I would recommend using. Chuck B was great.
July 31, 2019
Google Public Storage Thomas Hardy
Chuck was AWESOME!!! Extremely helpful, customer service was epic and he explained the process of how things worked like a true professional...!!! If he runs for mayor he has my vote!!!
July 24, 2019
Public Storage felix quezada
Tengo mi hijo en una universidad seca y tiene que guardar algo para por una semana que el ba ala casa para volver se puede
June 25, 2019
Google Public Storage mark macdonald
Chuck was very helpful to my Father and I as we had to clean out our storage space and were on a tight time frame in town for a wedding. Chuck went out of his way to make sure we got everything done we needed to. There's no way we would have been able to get it all done without his help. Cleaning out old memories can be stressful but we were glad Chuck was there to help and answer all our questions.
May 30, 2019
Google Public Storage Matt Flinn
Great place would recommend! Went in today and nothing but helpful from the two guys working!
May 5, 2019
Google Public Storage Pat Cappelucci
Needed boxes so I stopped by to see my old friend Chuck. Still runs a great store and makes me laugh every time I stop in. If you need packing supplies go see Chuck.
April 25, 2019
Google Public Storage Christopher Wong
johnnie helped me at the front desk. having worked with PS before at other locations for business, i can say she is one of the best. on the day i was here she was here by herself handling over a dozen reservations as well as other customers. greak work johnnie.
April 11, 2019
Google Public Storage Andrew King
Great experience!!! Helpful staff. Chuck helped me out tremendously with my moving/shipping needs. Highly recommend.
April 9, 2019
Google Public Storage Andrew O'Dea
No public restrooms for veterans
March 5, 2019
Google Public Storage Kay Flynn
I have been paying my bill here for years and I always receive excellent service from Chuck and his colleagues. My unit is elsewhere but it is more convenient to pay here. Very happy to do a review for them.
March 2, 2019
Google Public Storage Renan Marx
Friendly and professional stuff. Prompt to respond on any need. Courteous and efficient. Being appreciative to my business as a customer.
February 16, 2019
Google Public Storage R
February 9, 2019
Google Public Storage Andrea M. Howard
Good location and friendly staff!!! Staff answered all my questions and was very pleasant on the phone! Thanks Arianne!
February 9, 2019
Google Public Storage Javier Rosales
Start off by saying Chuck is the perfect example of superb customer service. Customer friendly and great product knowledge. A straight shooter, someone who is out for your best interest and nothing else. I was treated with respect and given exactly what I wanted nothing more nothing less. At no point did I feel I was being sold something I didnt need. If yiur looking for storage at a great price and a place where your treated like a long time family member then go see Chuck over at Public Storage in waltham on Lexington st. A million thanks Chuck for all you did. Will definitely do business again in the near future. 100 🌟
February 8, 2019
Google Public Storage Claire Fossitt
This public storage location was great to work with and very helpful. I have had a storage locker with them for over 2 years and I am very pleased. I recommend this location for anyone looking for storage in Waltham MA.
February 5, 2019
Google Public Storage Deb Sheerman
I have been a long-term customer here and am always impressed with Chuck's professionalism and competence. He is always there to help with any questions I may have and to help with my other storage needs.
January 30, 2019
Google Public Storage Dayshawn Perry
January 22, 2019
Google Public Storage Georgie Janes
Chuck is so helpful! I love how the walkways are always clear and salted. The front lobby is clean and all the staff is helpful. The staff is always helpful in person and on the phone.
January 22, 2019
Google Public Storage Rachael Goldstein
I have been renting a unit here for about 4 years now. Chuck,, the manager, is beyond helpful with any need I had. The building and units are always spotless and well cleaned and the staff is very kind. With great prices and excellent service I will always recommend Public Storage!
January 9, 2019
Google Public Storage Linda Wolfe
We used Public Storage in Waltham for household storage during renovation. The terms were clear, the facility was easily accessible and climate controlled. Chuck Brown, the Manager, was most helpful. The interface between the website reservation and the staff worked fine, too, so there was no confusion when we arrived with a load of stuff. Many thanks for your help! Couldn't have done it without you.
January 7, 2019
Google Public Storage Justin Frost
December 29, 2018
Google Public Storage Jim Rigos
This place was really good. Chuck the manager is an affable guy who tells you what you need to know. He will sell you storage equipment (boxes, tape etc.) at a reasonable price if you need it. They had an unbeatable special rate for customers storing items for less than a month. The storage area was clean as a whistle. Chuck does make you purchase the lock he assigns to you but then I felt better knowing that no one had used that same lock before me. ... Ya never know...
November 28, 2018
Google Public Storage Ricard Mukasa
I am very happy with the service I received from Chuck. He made everything simple and easy. If you need storage this is the place to go.
October 27, 2018
Google Public Storage John Gilleran
Chuck really helped us out when we needed a place to store our stuff. 10/10, would recommend to a friend.
September 30, 2018
Google Public Storage Margaret Jordan
I am in the process of selling my house, and needed to move already packed boxes and items into storage prior to moving. Chuck at the Lexington St., Waltham location was very helpful and professional. I had never rented or used a storage facility before, and he clearly explained everything that I needed to know when I first rented the unit. I would definitely rent there again if the need ever arises. They could use more dollies, especially at busy times, so there is less waiting when more people are using the facility. Also, the bathroom door should have a coded lock-similar to the gate access codes-so it could be used by renters during all business hours. It is a problem they way it is now because if the office is closed and the bathroom door is locked, there is no way to access the bathroom without a key.
September 20, 2018
Google Public Storage T Macri
Chuck was friendly and informative without being overbearing. He explained the process and procedures in detail and answered my questions directly. He was immensely helpful during move in and move out. If anyone at Public Storage is listening, you need more Chucks out there!
September 19, 2018
Google Public Storage Long Le
The Manager there (Chuck) was very helpful. I was looking for a place to store my apartment's items during a move. He told me about a promotional for a space that was 10x20, twice the amount of space I thought I needed. It was 1$ for the first month, though there was a fee for administration and insurance and a lock, the total bill came out to be about 60$. It was quite a deal. I was very surprised. I would rent space from here again.
September 1, 2018
Google Public Storage Dmytro Roshchenko
August 14, 2018
Google Public Storage Justin Tinger
This place is great! Super friendly staff. Chuck is a great guy and is always there to help!
August 13, 2018
Google Public Storage Julia Sanchez
Excellent service from start to finish!
August 10, 2018
Google Public Storage Hao-Kai Pai
My family has rented a unit here for about four or five years now. Chuck has always been very helpful, and I like this unit too, clean and convenient.
August 2, 2018
Google Public Storage Stephen Taranto
This is a shoutout to Chuck at Waltham. I have known Chuck for several years and he has always been polite, helpful, and a pleasure to work with. There have been times he's cut his lunch short after seeing me approach the site and other times I've seen his assist disabled customers in a way that shows his natural kindness and helpful demeanor. I hope he's recognized for his outstanding work!!! Keep it up Chuck!
July 19, 2018
Google Public Storage julia sanchez
This was my first storage rental and I loved it! The place is clean and safe. Easy access to get in! Chuck was super nice, he explained the process. I also got a great rate for the one month I needed it! I would definitely use this place again!
June 28, 2018
Public Storage Mutiibwa Rebecca
What's the monthly fee?
June 19, 2018
Google Public Storage Abbas Dia
Johnni was really helpful Great customer service
May 20, 2018
Google Public Storage Amrita Nair
Chuck Brown was very helpful and sweet! :)
April 18, 2018
Google Public Storage Melissa P Porter
My problem is with online payment system. Went to pay rest of 1/2 month (moved in mid month). Clicked the button for that amount...it charged me that and the following month when I plan to move out at the end of the month and now I have to wait for them to pay me back...really
April 6, 2018
Google Public Storage Andrew Bennett
Renting a unit was quick and painless. Great staff!
March 24, 2018
Google Public Storage Hillery James
Uhg
March 2, 2018
Public Storage Fuzzy Dumlao
do they sell boixes at this location
March 1, 2018
Google Public Storage Eric Brown
This location is clean, and we'll organized, with a good selection of boxes and other packaging material. Chuck is always friendly, greets me by name as I walk in, I've had a car stored here for several years now, couldn't be happier.
February 14, 2018
Google Public Storage Katie Stengel
I had an exceptional experience with Public Storage in Waltham. The manager assisted me in finding the perfect unit while I was away. All of my questions were answered and I felt that all my belongings were safe and secure. I appreciated the personable staff, ease of the entire process, and accessibility of the unit. I would highly recommend using this service for any storage needs.
January 18, 2018
Google Public Storage alex rossi
Great location, clean and easy access from all direction.Manager chuck is professional ,courteous and very accommodating and so is the rest of his staff. I will use this location anytime i am in need of storage space. Charlie Brown is the best man in town!
January 7, 2018
Google Public Storage Neal Muni
very convenient, helpful staff- served our needs well
January 6, 2018
Google Public Storage Chris Austin
December 13, 2017
Google Public Storage Derek Ofori
Chuck was very helpful with my move in and was available for questions and merchandise...i will recommend this store.
October 15, 2017
Google Public Storage michael accardi
I have had a very pleasant experience with Public Storage. The facility is clean, well organized, and has always appeared to be very secure. The staff have been friendly, courteous, respectful and even thoughtful. The manager, Chuck brought me to my storage location on my first day and when I return to make my monthly payment he always asks how the unit is work- ing out and if I need anything. I highly recommend this facility to anyone who needs storage space.
September 5, 2017
Google Public Storage Barbara T
Clean and secure. Just what we needed for backup storage during a transition. Chuck was personable and helpful with many tips related to the facility and also to organization.
September 4, 2017
Google Public Storage Beverly Shank
The facility is clean and well cared for and the service is friendly and helpful. Manager Chuck was particularly helpful when some billing issues arose. His manner is most professional and thorough.
September 3, 2017
Google Public Storage Hillary Krause
Very friendly and helpful staff. Secure facility. Would definitely recommend. Thank you, Chuck for a great experience.
August 26, 2017
Public Storage Rehma Muguluma
Do you work on Sundays?
August 26, 2017
Public Storage Rehma Muguluma
Can you rent per week or only monthly???
August 14, 2017
Google Public Storage ABEL NKUGWA (ABELCOM CREATIONS)
Arber is the most helpful customer service manager I have ever come across. Happy and positive attitude. Could not wait to come back and rent a space.
August 1, 2017
Google Public Storage Sam Stevenson
Arber: Very attentive, patient, curteous.
July 2, 2017
Google Public Storage John kokidko
I appreciate Chuck helping me with a difficult situation and because of his assistance I highly recommend this facility. Thanks for the help.
July 1, 2017
Google Public Storage Christine Gale
Chuck has been a tremendous help with my first experience with storage. He is very helpful with all my questions and concerns. I am so glad that I chose public storage and this location!
June 25, 2017
Google Public Storage Elvin Soto
June 24, 2017
Google Public Storage Vin Failla
Arber and Chuck Over 2 years at this Public Storage facility. Great service, always professional, easy access and clean unit. Move in, move out no hassle! Recommend if looking for storage.
June 5, 2017
Google Public Storage Fabienne Setton
Associate Chuck is awesome! Exceptionally friendly & truly helpful...allways willing to offer sound advice about anything. I've had storage for eight years in another state with Public Storage...This is the place to go pay your bill if you need personal assistance. Great crew😉
May 9, 2017
Google Public Storage Max Adler
Arber stayed extremely late and helped me find the best deal. He really went above and beyond. Great experience. Will do business here in the future.
May 3, 2017
Google Public Storage Howard Garniss
I only used storage for a month but it was a plesant experience. Chuck made it so easy and was always ready to help. I am very old so I appreciated it very much. Go see Chuck if you need storage in Waltham.
April 4, 2017
Google Public Storage Victoria McGovern
Great location. Wow wow wow. What a great guy Arber is. I have been having some issues with my new card and was trying to set up auto pay, wasn't working for a while. Arber even decided to stay on the phone for half an hour with people's united bank. Very polite. Top notch service can't wait to come back.
April 3, 2017
Google Public Storage Christina Turpin
I worked with Chuck, who responded to my online inquiry in a very timely and personable manner. I was made to feel as if I was the most important client that day! When my appointment day came, he kept everything very simple, easy to understand and locate, and related my needs to his personal experiences, making me feel comfortable in putting my belongings in the building and being able to contact him at any point with any concerns or questions. This is my first time using storage, and I have already highly recommended this location to many others!
April 2, 2017
Google Public Storage Roger P
Great location, clean and well maintained. Code access to let you in when it's a good time for you. I've been storing there for quite awhile and rarely had problems with availability to the various carts but they are limited so your time may vary with access according to other move ins or move out. If you've got time, Chuck can probably debate and discuss with you on most topics. Super interesting guy, well versed and knowledgeable. Over the years, I've had the pleasure to discuss many things with him.
March 28, 2017
Google Public Storage Tony Blaze
Arber was just great today. The moment I walked in he greeted me with a big smile on his face. Showed me multiple units and was trying to find the best price possible, because of him I decided to rent here and not go somewhere else. Also his sense of humor is great.
March 21, 2017
Google Public Storage Diana Partyka
Just moved from another storage facility and I'm very happy with the facility, it's clean and safe, the staff-chuck is great to work with! I would recommend this place to others
March 10, 2017
Google Public Storage Jamie FRANCIS
Used to rent a unit here. Stopped by to get some bubble wrap and the service is still great. Chuck even remembered my name after all this time! If you need moving supplies go see Chuck.
March 6, 2017
Google Public Storage Noelina N.
I rented a storage unit at this facility for 3 years and couldn't have been happier with my decision. Loved their customer service. They know their customers by name and show that they value the business coming their way. I greatly enjoyed working with Chuck! The facility is clean, very accessible and in perfect location. I definitely recommend this public storage facility.
February 21, 2017
Google Public Storage Christopher Vane
Arber is the best. Very personable and very friendly and outgoing. Will be back.
February 21, 2017
Google Public Storage Julia Davis
Wow had the best experience with Arber today. Great awesome guy. Very happy.
February 7, 2017
Google Public Storage Marie Barthelemy
Arber was very professional and very detailed while helping me, took his time to show me multiple units, will be back Friday to rent. Great customer service.
February 4, 2017
Google Public Storage Donald Tattrie
Arber was awesome today helping me find my perfect size unit. Very quick and stress free. Couldn't be happier. Great positive attitude.
February 3, 2017
Google Public Storage Sarah Chase
I have been a customer here for years and have always received great service from Chuck. I would highly recommend this store if you need storage. Just ask for Chuck!
January 20, 2017
Google Public Storage Arleen Chase
Arber was awesome very patient, professional also very friendly while I was vacating I will love to come back and see him if I have to move again.
January 5, 2017
Google Public Storage Candace Bitensky
I have used this facility for 6 years and have no complaints. It's easy to find and in excellent condition. I have always dealt with Chuck and found him to be very helpful. In short, I would recommend this Public Storage facility to anyone looking for storage.
December 9, 2016
Google Public Storage Conrad Cooke
Arber was extremely helpful today even cleaned up for me after my big move. Very thankful. Will be back here.
November 5, 2016
Google Public Storage Haroun Achour
Arber was great. Good service very polite.
November 5, 2016
Google Public Storage Mark Cohen
Arber was very patient and fantastic. Great customer service as well.
October 31, 2016
Google Public Storage Jonathan Zandberg
The place is clean and well maintained. It has good access from the parking lot and service was good.
October 10, 2016
Google Public Storage Patrice Kappler
Arber .. Great customer service... Friendly and efficient.. Very clean facility.. I would definitely recommend! Great orange shoes that match the company logo!!!!
October 1, 2016
Google Public Storage Anthony Wan
Arber was awesome and helpful in setting up my rental. Answered all my questions and got through the paperwork super quick.
August 24, 2016
Google Public Storage Todd Bartel
Great location, all your packing needs in one place. Easy going and helpful staff!I was particularly pleased by Chuck Brown's assistance. Over the last three times i needed to purchase materials for my move this past August, Chuck was happy to help be figure out what i needed. He his good sense for what is needed for various kinds of moving jobs and he pointed out i did not have enough tape for the job i was setting out to do—50 book boxes to move a library. He was right! I used all three rolls when i originally only thought to purchase 1. He pointed out that i could save funds if I purchased a few more boxes in order to get 15 free boxes and not only did i use all of them but came back for more. I appreciated the way Mr brown was helpful, but not pushy and i deeply appreciated his patience when i did not have a receipt and we needed to look at previous receipts from the month to find my invoice to be reimbursed for the unused Medium sized boxes that i eventually returned. Highly recommended
August 8, 2016
Google Public Storage Janet Curtis
Clean storage facility . Chuck is always friendly and helpful . I would recommend public Storage to anyone in need of it.
July 27, 2016
Google Public Storage Lee MacDonald
I have been here for years. This facility is great and so is Chuck. You just don't get this kind of service anymore. Always friendly and helpful. I know other customers here and we all feel very lucky to have found this place.
July 18, 2016
Google Public Storage Patrick Kane
Chuck took care of everything for me and even helped me downsize for a while. Very happy with the service and would highly recommend this place to others.
July 5, 2016
Google Public Storage Alice Gaudette
Thank you Public Storage & thank you Chuck for a positive experience.
July 3, 2016
Google Public Storage Tracey Seier
Chuck at Public Storage was great. He was polite, and helpful and carried things out to the car for me, tolerated my boisterous children with good humor. The store is clean and well stocked with the stuff I needed to pack. Thank you Public Storage!
June 20, 2016
Google Public Storage Neil Fitzgerald
Five stars for easy access, location and customer service. Chuck was great in explaining things up front, and when I transitioned to different sized units. I always found him to be polite, and friendly. The facility and staff did everything that I would have expected of them. I rented a unit of different sizes for several years. I just finally emptied my last unit and ended my rental in June 2016. If I have need of a unit again, I would certainly consider renting at this facility again. If this is your first time renting a storage unit pay attention to the explainations up front. I setup autopay, and got some insurance on my stuff. Based on the terms in the contract you will be unhappy very quickly if you don't pay on time. The facility has near 100% of units rented for the last year, so sometimes some unit sizes are unavailable. One of the things I find the rent payments help clarify over time is how valuable is your stuff to you actually - What is it costing to store versus replace something later? You will need to setup an appointment to get your first unit. Rates go up a little bit at the beginning of each year. Rentals are month to month, but you need to make sure that you let the staff know you have moved out so you don't continue to get charged. The facility has gated, personally coded access. You will be given a lock for your unit as part of your rental. The facility has 4 hand carts to help move your stuff to and from your vehicle, but during peak weekend times, or if people are hogging them you may have trouble getting one. The lights are on motion sensors in the coridors - if you are in your unit for an extended period of time, they may turn off - bring a light source if you have a bigger unit that you need to sort through stuff in (a cheap LED lattern was my light of choice). The elevators are fairly slow. While it costs a little extra to be on the first floor, I would definitely recommend it if you need frequent easy access, and are moving things in and out a lot. I also see the second floor as more desirable than the third.
June 7, 2016
Google Public Storage RUBEN D. USECHE
Great service and excellent staff. Chris and Chuck did a great job to facilitate my storage renting. I would recommend this place for the location and great people.
June 5, 2016
Google Public Storage J P
Bentley students: if you need to store your stuff for summer and winter breaks, this place is good and a mile down the road.
June 1, 2016
Google Public Storage carmela bottari-humphries
Have been a customer since facility opened. Always cheerful, friendly, and willing to help the public. Am happy and will continue to do business with this establishment.
May 16, 2016
Google Public Storage betzabe viera
Arber is the Best very helpful taking his time finding me storage. Great guy.
May 14, 2016
Google Public Storage Heather Matyuf
Arber was very helpful today and very patient while he was helping us out. Best customer service guy ever.
May 10, 2016
Google Public Storage Stephen Lapeyrouse
I used this storage facility, and all went well. The place was clean, but I expected that. I think it might be more customer-friendly for them to have wifi, but maybe that would be a Public Storage corporate decision? The staff with whom I interacted were knowledgable, and some fellow, named Chuck as I recall, was friendly and helpful answering my many questions. I never quite figured out about the restrooms in the storage area (when I happened to be there -- not too often): where they were, and it seems that one needs a key (which would be at the office, which might not be too near your rental unit...). Still, I was satisfied overall with my storage experience there.
May 6, 2016
Google Public Storage Kiera Keating
Jess was very helpful and efficient. She got all of our paperwork done quickly and the process was super easy! I definitely recommend using public storage on Lexington street and would use their services again.
April 20, 2016
Google Public Storage Mara Y
I like how close it is and the building is clean and what they advertised; however, I found the manager a bit pushy in getting me to come in. I originally told them I would come on a certain day, but then I got phone calls saying they would have to give away my space if I don't come in earlier. I understand that there are some people who reserve then not show up, but I felt over pressured. I did not appreciate it.
March 6, 2016
Google Public Storage Tong Chen
I had one of the best customer service experiences here. My mom was going out of country for a month and we had to find storage place for our car. Found the $1 first month deal online at Public Storage and after doing my research and reading the reviews, I decided to visit this PS. Chuck greeted us and showed us the storage space. He was friendly and knowledgeable. I thought the paper process would take a while but surprisingly, we were in and out in about 15 minutes. If you decide to come here, make sure you ask for Chuck because he is very helpful and has his customer's best interest at heart. I would definitely recommend this place and Chuck to anyone.
February 26, 2016
Google Public Storage Christon Hill
Chuck and his team make this place a gem among storage facilities.
February 20, 2016
Google Public Storage Nick Tsacogianis
I have been a client at PS for over five years and couldn't be happier. Chuck and his hardworking staff have been more than accommodating. The facility is well kept and secure and well lit.
February 20, 2016
Google Public Storage Don Fagen
Stopped in this store today to get some boxes. Both of the men working there were very friendly and helpful. Great experience. Great service. Even loaded my car for me. Thanks.
February 18, 2016
Google Public Storage Betty Weiss
This is a great place to store your stuff. Chuck always makes me feel at home when I come by to buy boxes and such. I highly recommend it.
January 20, 2016
Google Public Storage Michelle Creamer
I have been renting a unit from Public Storage on Lexington Street in Waltham, MA for almost one year now. My initial inquiry to do so was with a gentlemen by the name of "Chuck". He took the time to explain everything to me, and was very thorough. I am physically handicapped, Chuck took extra time and consideration and went above and beyond to make sure the unit i rented was next to an elevator and was easily accessible. This means so much to me that someone went above and beyond. Very hard to find these days. Michelle Creamer.
January 4, 2016
Google Public Storage Ian Coveny
Very clean, well-lit and easily accessible. Staff are very friendly and professional, and Chuck helped make the entire transaction smooth and enjoyable - I wish all customer service professionals were as good as he is. I highly recommend them and would use them in the future.
December 14, 2015
Google Public Storage Deb Sherman
Chuck has always responded to any concerns or problems I've had with the utmost professionalism. He is responsive and reassuring and makes his customers feel like part of the family. I would never use any other storage facility and would happily recommend this facility to others. Thanks Chuck and Public Storage Waltham!
December 8, 2015
Google Public Storage Laurie M
The facility is kept very clean. The elevators and carts that are available really make it easy to move your items in and out of the units. The staff is very helpful and friendly. Chuck helped make the entire process smooth and easy. He is always available when needed, and he always greats you with a smile. I highly recommend this facility.
December 6, 2015
Google Public Storage Michelle Clark
Best customer service in town! Great rates and location. Clean units and if you meet Chuck he is full of great advice and very helpful.
November 20, 2015
Google Public Storage Sue “Rusty” Fitz
We are very happy with the service we received and would highly recommend this facility to others. Great job Chuck. You make storage easy.
November 14, 2015
Google Public Storage Dustin Schoelier
Ben was helpful in more ways than I can count. Super clean, convenient location, and the bathroom was spotless.
November 12, 2015
Google Public Storage gail mosesian
I am very happy with the service I have received at this facility and can highly recommend it to others. Chuck takes care of the place and his customers like we were family. Thanks Chuck.
October 17, 2015
Google Public Storage Rob Stowe
Excellent experience at Public Storage (Lexington St. Waltham, Mass.) over about 2 years. Clean, dry, climate controlled facility. When we needed help or had to deal with administrative matters, Chuck was terrific. Moved out today, as we don't need storage any longer. But would return if needed.
October 15, 2015
Google Public Storage Rosby Kome-Mensah II
Service was great! The facility is very easy to get around in. The manager, Chuck, was a pleasure to work with. He was patient is answering all my questions/concerns and guiding me as to which options suited my needs best. Both the check-in and check-out processes were quick and seamless. I'll definitely be using this facility again in the future.
October 3, 2015
Google Public Storage Sandra Hughes
Ben and chuck were awesome gentlemen who explained everything downt to every last detail in lamens terms so everyone could understand it and on top of that they are very sweet gentlemen. I enjoyed renting my unit from them. If u need a storage unit i strongly advise u to go there.
October 3, 2015
Google Public Storage Ross Barajas
Great place! I rented a unit for about 3 months while I was moving. I picked this place because the first month was only $1 and the hours of access were longer than most other places. I was extremely pleased by the customer service. Chuck in particular always went above and beyond to help with anything i needed. He was very helpful, friendly, and even after being gone for 2 months he remembered me! I would definitely use again if moving in the area. Thanks Chuck!
October 2, 2015
Google Public Storage Exit58 Motorsport
Chuck was very helpful during move in and move out process and I definitely recommend this location if you need a storage..
September 27, 2015
Google Public Storage Nita Millarengo
Chuck was always a pleasure to deal with. He always made me feel at home. I have sent my friends there too. Nice place to do business.
September 19, 2015
Google Public Storage Michael Nixon
Great service. Ben and Chuck were helpful and friendly
September 14, 2015
Google Public Storage Andrew Peck
Chuck was super friendly and helpful. Easy transaction. Safe, clean storage. No real complaints with the exception that it was a little expensive. But great customer service, very accommodating. If we need storage services again, won't hesitate going back.
September 5, 2015
Google Public Storage Seb D
Chuck was extremely helpful during the move out process. If I need to store anything in Boston again I will definitely come back here!
August 27, 2015
Google Public Storage S S
We needed a unit while we were in the process of moving, and this facility worked out great. Chuck at the front desk was always very friendly and helpful - so a big thanks to him. Unit itself worked out great. Never had any issues getting in/out and there were always carts to use. If I find myself in need of storage space in this area again, I will return.
August 18, 2015
Google Public Storage Heatha S.
I lost my debit card a few weeks ago; I had my bank put a temporary hold on it, just in case I found it and wouldn't have to wait for a new one in the mail. When I requested the hold, I specifically asked them if my automatic payments for various things would be affected--they said no. Unfortunately, that was not true and my Public Storage payment was not applied on August 1st. On August 3rd, I was called by Public Storage to notify me of the issue and remind me to update a card on file or make a payment by the 6th, to avoid being charged a late fee. I was out of area and did not actually get the message until August 7th. I was so frustrated by the whole thing (losing the debit card, the hold affecting automatic payments I was told wouldn't be affected, getting a fair-warning voicemail...then MISSING the fair-warning voicemail by a day...) UGH! Then there's Chuck :) I walked into the Lexington St. location, and explained everything to Chuck, and apologized for all the confusion. He looked at my account history and confirmed I had not been late on any of my other payments, and offered to help me get the late fee waived. He provided me with a customer service number, and walked me through the menu until I was on the line with the appropriate party. The woman on the line was also pleasant and helpful, and agreed to waive my late fee this one time. Once Chuck had the confirmation, he went ahead and removed the late charge, and allowed me to pay in cash for August. It's so relieving when things just work out, people are helpful, and you don't have to go the rest of the day with a headache. Thank you, Chuck, and Public Storage for making this inconvenience EASY for me. It's genuinely appreciated!
August 15, 2015
Google Public Storage Hillary Parsons
Very clean facility! I had no issues whatsoever and the staff (especially Ben) was super helpful and nice at all times.
August 7, 2015
Google Public Storage Alison taylor
They are absolutely wonderful at this location! Chuck and Jackie are so helpful and friendly! I highly recommend, the units are large and clean.
August 7, 2015
Google Public Storage Jordan Taylor
Chuck has always been helpful in getting my bill paid for my out of state storage unit. Today it was finally time to move my stuff to Waltham. Chuck and Jackie were amazing at helping my fiance and I figure out the right solution to combine our stuff into one unit the most cost effective way possible. They went over all the options and made sure we were clear on everything. Nobody likes having more stuff than what can fit in their house, but they helped us make the joining of 2 households smooth.
August 5, 2015
Google Public Storage Ted Fairchild
We couldn't have had a smoother and more pleasant experience storing, sorting, and dispatching our items. Chuck was friendly and very helpful to attend to our requests. The place is immaculate and comfortable to work in. Highly recommended!
August 5, 2015
Google Public Storage Daniel Roy
Building could use a good cleaning, does not work well for businesses to store items. They cant email paperwork ie. Credit card auth. forms. Not 24/7. Nails in parking lot all winter long fron construction.
July 27, 2015
Google Public Storage Brian Cummings
Centrally-located, clean facility. Chuck is very personable - a nice guy who goes out of his way to be helpful. We would rent there again without hesitation.
July 14, 2015
Google Public Storage david bennet
I had a great experience with Public Storage. Chuck Brown at Public Storage was polite, professional and helpful. I would recommend Public Storage, 260 Lexington Street, Waltham, Ma because of Chuck.
July 13, 2015
Google Public Storage Carrie Lee Henderson
Chuck is a five star Manager. He's always friendly, helpful, and makes a customer feel at home. He cheerfully solves whatever problem you have. Carrie in Lexington
July 12, 2015
Google Public Storage Lesley Palmiter
Chuck is the best customer service representative I've dealt with in a very long time. He is always cheerful, courteous, and always willing to be a very great help. The facility it top notch.
June 1, 2015
Google Public Storage Ikram Shaik
Chuck was very helpful and guided on all the details through out . Thanks a lot .
May 8, 2015
Google Public Storage russel pergament
Nice people run the place--clean, well lighted, easy to get things in and out--
May 5, 2015
Google Public Storage Ethan Fleming
April 12, 2015
Google Public Storage Jasper Wong
Rented a 5'x10' 1st floor unit for several months, the process couldn't have been easier. The staff were friendly and helpful, Chuck remembers my name and made sure to say Hi every time he sees me coming in. Would highly recommend this place to others
April 10, 2015
Google Public Storage jay roach
I have been buying boxes for shipping for 3 years at this location and the service I get from Chuck is always exceptional. He also always loads my car with my purchases. I won't shop anywhere else. Thanks Chuck, for such a fine job. Definitely 5 stars!
April 10, 2015
Google Public Storage Alex Quintana
I came into look at a unit and get some prices and Jackie showed me the entire facility. She introduced me to Chuck and they both made me feel at home. I will definitely go see them when I need a unit in June.
February 21, 2015
Google Public Storage Prasanna Nidasesi
Excellent
February 17, 2015
Google Public Storage E Crampton
Public Storage staff is friendly, very customer service oriented. The facilities are clean, they have good opening hours, and the units are so easy to access. This winter the snow has been overwhelming but they have done an excellent job keeping the access plowed and have been extremely helpful when it comes to assisting getting my frozen outside unit open. A BIG THANK YOU to Chuck who helps tirelessly. We don't know what we would do without Chuck, who works hard to make the customers happy.
February 6, 2015
Google Public Storage aldinita schwartz
Chuck and Jackie were great and the facility was excellent. I highly recommend them. Five stars for sure!
February 3, 2015
Google Public Storage Andy
My experience with Chuck at PS in Waltham has been great - during initial setup and in the time since then. Highly recommended.
January 22, 2015
Google Public Storage Ricka Ward
My name is Candace would I have used storage facilities in the past just recently I obtained a storage unit at Public Storage in Waltham it is the cleanest facility I've ever kept my belongings at in the people there a very polite and helpful I feel safe and secure having my belongings stored here Charlie Brown is the guy who has helped me most is a nice guy and he knows his job very well
January 17, 2015
Google Public Storage Nicole Sheehan
This storage facility is a great place. They have great friendly customer service! Chuck and Ben are great and always willing to help out whenever possible!
December 15, 2014
Google Public Storage Matthew
People were courteous and helpful. Only needed for a month while moving, saved going here above anywhere else. Climate controlled.
December 9, 2014
Google Public Storage Brianne Crawford
They are wonderful! Ben is great! Thanks guys!
November 16, 2014
Google Public Storage Jamie MacDonald
Great facility and Chuck makes everything easy!
November 13, 2014
Google Public Storage Rebecca Hercule
I just want to thank both Chuck and Ben for such a smooth transaction in helping me rent from Public Storage. They were professional, kind and to the point with giving me all the knowledge I needed to know in renting a storage. I would recommend them to anyone...
October 28, 2014
Google Public Storage Sarah Maxton
Ben was very nice and helpful
October 20, 2014
Google Public Storage Barbara Brockunier
My experience at Public Storage on Lexington St., Waltham has been very good. Chuck, the manager, and the other employes have always been very helpful with any questions I might have and explained options, etc. The store part is convenient, the facility is clean and orderly, and the other customers storing items turn out to be friendly. I've had to go there after hours a number of times and have been pleased to see other customers there which made me feel comfortable. Nice atmosphere.
September 5, 2014
Google Public Storage Robert Kennedy
Chuck has been so helpful. He is a valuable asset to your company! Waltham is a great facility.
August 30, 2014
Google Public Storage Bryan Johnson
Very personable staff! As a Bentley student, this was a perfectly located, convenient and clean facility.
May 18, 2014
Google Public Storage Graciela Hopkins
The staff is very helpful and flexible, in particular Charles Brown. The facility is clean, well lit and well kept. I feel that my belongings are safe and they have great hours of access.
May 1, 2014
Google Public Storage Don Detweiler
Chuck the Manager was fríendly & extremely helpful. Clean facility good lighting.
April 25, 2014
Google Public Storage Judy Laughery
Great place. Chuck terrific.
April 19, 2014
Google Public Storage Donovan Bryson
Great prompt service. Ben and Chuck..... Great guys.
April 15, 2014
Google Public Storage Kathy Hill
Chuck was a great help. He showed me around and answered all my questions. The facility was excellent. Provided everything I needed. Very secure and clean. It was as advertised.
April 9, 2014
Google Public Storage BETH KENNEY
Chuck and Nick did an amazing job introducing us to the property and explaining the procedures and policies. Facility is very clean and conveniently located. We are very comfortable storing our property at the Public Storage facility on Lexington Street.
April 4, 2014
Google Public Storage Jeffrey Farris
We're in the process of building a new office and are contemplating storage in the near future. Nick stayed after the office closing time to give us a tour and answered every obscure question we threw at him. He was very nice, easy to get along with, and made a good impression on us. Very hospitable.
April 4, 2014
Google Public Storage janet campbell
Great service. Nick and Chuck were always a big help!
April 2, 2014
Google Public Storage James Macnara
My wife and daughter had tons of questions, but Nick was patient and pleasant the entire time while answering everything they asked of him. Great location & definitely great customer service. Thank you for making our experience as easy as possible.
April 2, 2014
Google Public Storage Zachary Natola
Nick was extremely helpful in setting up a new account and getting my storage unit.
March 31, 2014
Google Public Storage Bwogi Frank
Best service. The people are very good. Always treat me good.
March 13, 2014
Google Public Storage Donna Tarutz
I wish I could put 6 stars down for Public Storage on Lexington Street. Renting a storage facility was a breeze thanks to Chuck. He made the experience easy and was so helpful. He is professional and extremely helpful. The facility is very clean and I am pleased with my choice.
March 9, 2014
Google Public Storage Kimberly Kelley
I visited this store with my roommate from Bentley. Chuck showed us a unit and was very friendly and helpful. The store is clean and the other customers we met seemed very happy there. You will like it too.
February 24, 2014
Google Public Storage Mike Stevens
My experience with Joseph, Chuck, and Ben has been terrific. Once I signed up by internet, they contacted me immediately and took me through what was required. When I showed up in person they talked through with me the size of the unit given what I was going to store. After they affirmed the size with me, they got me through the paperwork expeditiously. They then gave pointers for moving my things into storage, and even told me about a mover who many of their customers had said good things about. They did this with great customer service, a friendly demeanor, and they had great fluency of the things they need to do their job. It's been a pleasure to be doing business with them, and I highly recommend Public Storage in Waltham, MA.
January 19, 2014
Google Public Storage Brian Bercury
Chuck was extremely knowledgeable and helpful. I had many questions and none went unanswered. He was thorough and took the time to assure I had the right unit, knew all of my options, and utilized the services I needed. I would definitely recommend this location. Well worth looking for.
December 29, 2013
Google Public Storage Anne Marie Mahoney
The people at Public Storage, especially Chuck, were very helpful to me and my family during a very stressful time. The facility is clean, well lit, convenient and well organized. The staff is helpful and understanding. Chuck facilitated everything for us very kindly. I would recommend this facility to anyone, especially under trying circumstances.
December 6, 2013
Google Public Storage Sarah Patton
A business is only as good as the people or person running it. I have never met the CEO of Public Storage, but I don't need to because Chuck Brown IS the face of Public Storage for me, and he does a great job. I have some (sentimental) irreplaceable stuff in my storage unit in Waltham, and it feels good knowing that someone like Chuck is making sure the facility is running smoothly and securely. We changed banks recently and missed updating a couple of direct-debit accounts, one of which was Public Storage. Chuck gave me a call to alert me of an impending late fee, and he was even sympathetic and told me that he knew what an otherwise great payment record we had. I really appreciated that. You're a good man, Chuck Brown!
December 2, 2013
Google Public Storage Wayne Dziedzic
I have had occasion to use storage facilities in the greater Boston area over the years and I can honestly say that the Public Storage in Waltham, MA, has been my best experience to date. The facility is clean and well-lit and feels safe even when you come in the evening. The prices are more than competitive and the staff has been great to work with. In particular, Chuck has been most accommodating, helpful and always professional with any and all of my questions. I moved out of the area recently and Chuck went beyond the call of duty to assist with coordinating the movers especially given that I was thousands of miles ways.
December 1, 2013
Google Public Storage Kev Geben
I have been renting at this location for about a year now and i am extremely satisfied from the service that i receive by Chuck every time i visit the storage , he is very helpful to me and very considerate with people around him which is very important to me , i hope Chuck stays in this location for long years because his professionalism and good service is appreciated by me . Kev Strag Guebenlian
November 25, 2013
Google Public Storage Donna Bruno
The folks at The Public Storage on Lexington St. in Waltham have been wonderful. Chuck, Ron, and Dieng have all provided excellent service, and I would highly recommend them.
November 24, 2013
Google Public Storage Marc Firenze
Clean, secure, well lit, and very friendly staff!!!
November 14, 2013
Google Public Storage Richard Press
the facility is well run, but i wanted to take the time to single out your on-site manager, chuck, who several times has gone beyond what might normally be expected to provide exemplary service.
November 12, 2013
Google Public Storage Linda Gallinaro
This facility offered some of the best customer service I have ever experienced. Even the best laid moving plans come with a level of stress that seems unavoidable. From the moment I arrived at Public Storage in Waltham, the property manager Chuck explained the options, reviewed the facility all so throughly that I left feeling confident about my decision to store my furniture between moves. On the occasion I needed to call with questions Chuck was there in a friendly and professional manner to answer them all. On moving day when my mover did not show up he was there to lend a phone and an ear as I lamented what to do next. By the end of the day the movers arrived and it was Chuck who sent me on to wait for the movers at my new home while he would stayed to make sure they were able to exit the gate. The facility is clean and well maintained! Thank you Chuck!!!
November 11, 2013
Google Public Storage George Pomfret
My experience with Public Storage has been great. The facility is clean and secure. And Chuck was extremely personable and helpful in setting up my storage space. My move went off without a hitch and I feel very comfortable that my belongings are safely and securely stored. The facility and people are wonderful.
November 8, 2013
Google Public Storage Cathy Vasselin
I have been with Public Storage for about 2 years and have had such a wonderful experience with all of the staff, especially Chuck. The staff has answered all of my questions and made my visits so enjoyable when I go into the office to pay the monthly charge. They always say hi Cathy or Miss Vasselin and I'm so impressed they remember to put my name with my face. Instant recognition says a lot.
September 22, 2013
Google Public Storage sarah brooks
I recommend this storage location highly - Chuck has been generous with his efficiency, and his humor. As per its advertising, this location is very clean, well lit, access is easy. Chuck manages the facility well - problems are addressed promptly, thoroughly. Chuck knows his customers, and anticipates needs. Thanks!
August 22, 2013
Google Public Storage Kim Singer
Can't say enough good things about the people who work in this facility. Chuck really went the extra mile to help me with a return.
June 1, 2013
Google Public Storage Jacob Berezin
This place is really good. The guy that helped us. Scott was great. Very friendly. Place was super clean