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Public Storage Self-Storage Units at 235 North Beacon St, Boston, MA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 51/mo
Small 5'x10'- Climate Controlled
- Inside unit
- Locker
$ 51/mo $64Best Price Label
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5'x7'Online only price$ 53/mo
Small 5'x7'- Climate Controlled
- Inside unit
- Locker
$ 53/mo $66Best Price Label
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5'x11'Online only price$ 56/mo
Small 5'x11'- Climate Controlled
- Inside unit
- Locker
$ 56/mo $70Best Price Label
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4'x4'Online only price$ 62/mo
Small 4'x4'- Climate Controlled
- Inside unit
- 1st Floor
$ 62/mo $78Best Price Label
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5'x5'Online only price$ 68/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 68/mo $85Best Price Label
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5'x8'Online only price$ 95/mo
Small 5'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 95/mo $119Best Price Label
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7'x10'Online only price$ 160/mo
Medium 7'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 160/mo $200Best Price Label
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10'x10'Online only price$ 193/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 193/mo $242Best Price Label
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10'x9'Online only price$ 196/mo
Medium 10'x9'- Climate Controlled
- Inside unit
- 1st Floor
$ 196/mo $245Best Price Label
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10'x15'Online only price$ 277/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 277/mo $346Best Price Label
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10'x17'Online only price$ 301/mo
Large 10'x17'- Climate Controlled
- Inside unit
- 1st Floor
$ 301/mo $377Best Price Label
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
West Boston Storage Units Near I-90
Indoor storage units and climate controlled storage units are available at this west Boston Public Storage near I-90.
Small Boston Storage Units
If Crimson practices at Jordan Field are part of the routine, store your athletic gear in a 5x5 storage unit nearby.
When the weather turns too cold for bike riding, stash your wheels in a 5x10 storage unit, along with small appliances, hobby gear, and more.
Medium Boston Storage Units
Don't let city living cramp your style. A 10x10 storage unit can help you open things up by getting oversized or duplicate furniture out of the way in an apartment or shared space.
Large Boston Storage Units
If you need a storage solution for the whole family during a move or renovation, check out the storage power of a 5x10 storage unit.
Climate Controlled Boston Storage Units
With indoor storage units and indoor climate controlled storage units, for you and your belongings.
When you're finished storing, check out the nearby Museum of Fine Arts, or catch a game at historic Fenway Park.
Now, you can store the smarter way when you use our eRental program to book a contactless move-in!
We also have nearby locations on Lincoln Street and Mystic Ave with more self storage options to choose from.
At this Boston Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor Storage
- Climate Controlled Storage
- Electronic keypad entry
- Online Payments
Directions
Directions from the North:Take the Mystic Valley Parkway. Keep right to continue on N Beacon St/ Leo M Birmingham Pkwy. Turn right onto N Beacon Street, and Public Storage is on your left. Our address is 235 N Beacon St.Directions from the South:Take I-95.Take I-90 E to Centre Ave/Washington St in Newton. Take exit 127 from I-90 E. Turn right onto N Beacon St and Public Storage is on your left. Our address is 235 N Beacon St.Directions from the East:Take I-90 W to Lincoln St. Exit 131 toward Brighton/ Cambridge. Merge onto Cambridge St. Continue on Market St. Drive to N Beacon St. Turn left onto Market St and right onto N Beacon St, Public Storage is on the right. Our address is 235 N Beacon St.Directions from the West:Take I-90 E to Centre Ave/ Washington St in Newton. Take exit 127 from I-90 E. Keep right to continue on N Beacon St/ Leo M Birmingham Pkwy. Turn right onto N Beacon St, Public Storage is on the right. Our address is 235 N Beacon St.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 905)
Bill helped a lot during my move in !
Bill is nice, helpful and patients. He alwats hás a Smule even with a language barrier.
Bill the manager is very helpful. He explained the pay by phone option and future options. Bill was kind and patient with excellent customer service.
Bill rocked. The move in and move out process was super easy and smooth!
Bill the Public Storage Manager was able to help my family with a unit transfer. Bill gave the best 5 star customer service.
Bill was super helpful!! He made our day easier!!
Bill provides excellent customer service. I enjoy storing here at Public Storage with Bill as the manager
Bill the manager is very nice, kind and helpful. He is always there to answer question for us.
Customer service with Bill is very well. He is nice, helpful and always has a pleasant smile and personality.
My dad went to Public Storage this weekend to find a storage unit for me and he said that the manager, Bill, was friendly and super helpful, walked him through the process and quickly answered all of his questions. The facility is also clean and in a great location across the street from U-Haul on N Beacon. Highly recommend.
Bills is amazing, he's always helpful and has a smile on his face always willing to help. No matter how far I move will always choose this one because of him(I do live far from this storage) outside of Bill this location is extremely secure, I've never had an issue while visiting
Bill was awesome. Keep this guy here forever.
Bill truly sets a new standard when it comes to customer service. He consistently provided value during our two year relationship and highly recommend his service for those looking for storage needs. He is personable and willing to go above and beyond for his clients. Special shout out to Public Storage for providing the space and the friendly atmosphere.
Foi muito bom principalmente o chefe bill que me atendeu muito bom
Manager Bill has been great — long time storage for about 10 years - For the most part …… Extra Storage staff was very good …….. I was here within a few days — when Bill was hired … From the very beginning… his customer skill were excellent….. always had time for people in the office….. even when he was busy ….he didn’t rush people; especially- when on the phone… he set a high bar for the next hire . HE WILL BE MISSED !
Bill was great. He even stayed late for us to get our contract signed. Thanks Bill!!
Bill the best guys💪🏼💪🏼💪🏼💪🏼. Thanks for everything ♥️♥️♥️
I am writing with so much delight about my experience at your Public Storage location at 235 N. Beacon in Brighton. Bill the manager was amazing and assisted me through what was a traumatic life experience. He was professional, extremely helpful, and most importantly kind. My sacred objects and my attachment to them were handled in the most respectful way at all times. I would recommend Public Storage and Bill the manager 100+ percent! Thank you Bill for an amazingly helpful storage experience!!!
Bill saved us from having to move to another storage facility! He was so kind and professional and solved our problem with ease and a smile. We love coming here because of him.
I have been using the storage for a while, and all the time the Public Storage manager Bill was always helpful and kind! He did, for sure, go above and beyond which I expected the customer service is supposed to do! If I compare with my all adventureous experiences all around US (35+ states), he was certainly one of the best customer service representitives ever! Top five for sure! Even though he had eye surgery and all related issues, he was fully committed to giving good customer service to customers 😅. And if you are coming from another country you know how important it is because all legal documents etc. are not making your life easy and having someone like Bill ready to explain and facilitate things is more valuable than some other things. If you are customer or going to be a customer, you should reach him to get reasonable solution when you have any sort of trouble.
Bill is an understanding and patient person. As a manager he was able to provide options for us. Bill took the time to explain the process of a rental and a transfer to me and my father.
I am auction buyer and Bill made the process pleasant, was very helpful, smooth operations need more employees like Bill
The Public Storage manager Bill is a nice guy who has been kind and helpful to me. Thank you Bill. I would recommend Public Storage to others and to see Bill for great customer service.
Bill helped a lot for the moving process, the staffs here are really nice.
The Public Storage manager Bill provided excellent service. He is so friendly and nice. Thank you Bill.
Bill the manager at Public Storage was kind and helpful. He showed me a unit and offered suggestions on how to store my items. Thank you for the help Bill.
Bill the manager at Public Storage was helpful. Thank you.
I used this storage while I found a new place. Bill helped us the entire time. He was kind, respectful, and a complete pleasure to work with. Thank you, Bill!
My experience with Public Storage was much better than I anticipated. Bill who is the property manager is tremendously helpful with much patience. I would use Public Storage again and recommend it to anyone else who needs Storage. Much thanks to Bill and Public Storage for their service. Bill found a solution to keep my items in Storage than rather having to vacate.
I recently moved out of my home, and I wanted to take a moment to thank the storage attendant at Punlic Storage. Bill was always so helpful and friendly, and he made the moving process much easier. Bill was always willing to help with anything I needed, whether it was loading or unloading my belongings, or just answering a question. He was always smiling and cheerful, and he made the whole process a lot more pleasant. I'm so grateful for the help of the attendant at Public Storage. Bill is a true asset to the company, and I would definitely recommend them to anyone looking for storage. Rating: 5 out of 5 stars
I really wanna Thank Bill for being the face of Public Storage ! Being very sincere , extremely helpful sunny person. Id like also highlight he’s patients and super professionalism. When he is around we all know we can sleep peacefully! 🙏🙂 THANK YOU Bill!!
Bill at Public Storage in Brighton was extremely kind and made the process quick and easy!! Thanks so much!
Bill was such a great help, definitely recommend this Public Storage location (North Beacon St.) ! He was extremely kind, helpful, and accommodating with our new storage unit!
Bill excellence with everything
Bill the property manager is a nice guy and friendly. Feels like I have known him a long time like family.
Fantastic customer service and Wonderful people who work here. A pleasure to do business with them.
Easy to make a reservation, friendly and helpful staff. Smooth check in and check out procedures.
Bill is the man, thank you for the help.
Bill was excellent with his customers service and very patient in communicating. Thank you his service
I just love love love this place! The customer service is far beyond amazing ( Bill had been helping us and he can’t be more helpful🫶🏻) and all the plans of storage options are flexible, each unit is so clean and so spacey! Highly recommend it if you are looking for freeing your home space👍🏻🧡
This public storage in Brighton ma has the best public manager his name is Bill.
Honestly the BEST experience I’ve ever had with any storage facility. I highly recommend this place in Beacon. Bill is incredible and we couldn’t be happier with our choice! Thanks for everything Bill!
Susan gave us the best experience! She was so helpful and kind to us! Will recommend to our friends!
Bill, the best agent around. I would never go anywhere else.
Bill and the gentleman from RI are fantastic. I had never rented a storage unit but if I have to again I will be sure to use the Public Storage on 235 N Beacon St in Brighton.
Thank you, Bill! So much for the help and communication! Highly recommend this space! Easy breezy!
Bill was very nice . He helped me to switch / upgrade my unit twice, with a be re very good attitude. Highly recommended.
Great service! Bill is outstanding, helped me every step of the way. He made sure I understood the difference in units and helped me decide a unit that worked best for me. Very patient and easy to talk too!
We showed up on a day that was incredibly stressful because of all kinds of equipment issues with U-Haul and Bill just soothed our souls, gave us a smile and helped us move in with his own two hands. What an incredible guy and what a wonderful place to do business with. Highly recommend.
Bill was professional, product knowledge, helpful, informative about the discounts, precise on the phone.
Thank you Harry,took his time to explain all,let me ask lots of questions and smiled. Very great service
High recommend! Bill helped me with a system bugs that won’t give me the discount. He tried multiple ways and tried his best to take care of everything. Great service and attitude. Greatly appreciated
I had a terrific experience with Bill at Public Storage. It was my first time using storage and I felt very cared for every step of the way. After realizing that I had booked an upper storage upon arrival, Bill kindly showed me alternatives and we switched it to a smaller, lower unit. He also offered advice on how to pack my items, and even went out of his way to cart some items over for me. Hassle-free with excellent customer service. We appreciated your help, Bill!
Meet here super fun , super friendly very helpfull/knowledgeable professional . Susan ,for sure made my day much less stressful in any possible way , being helpful. And understanding .For that i greatly thankfull endlessly. PS:thats lady knows how to crack jokes…. lol
Bill made the process of renting a storage unit a breeze. He made sure the unit was exactly what we needed and even helped us plan the most efficient way to store everything. He’s really friendly and personable and a true asset to the company.
Excellent service everytime. Bill is 5 star plus employee. He makes everything easy and smooth. Nice to see a friendly face whenever I go to Public Storage.
Bill was super helpful and kind, i highly recommend this location!! If u are in Brighton this is fantastic convenient location too.
My Mom and Dad went to find some storage space yesterday and afterwards they told me about their experience with Bill. He left a very strong impression on them a really standup guy and helped them find the space they needed and was helpful as we were dropping things off, showed us where everything is and is really a gentle soul. If you need storage please come here, Bill is exactly the type of guy you would want to do husiness with.
Outstanding service!!! Bar none… the best experience I’ve had with a storage company. Bill was phenomenal! Highly recommended!!!
Great place to store
Staff was extremely helpful and accommodated for me even though I was running a little behind for my reservation. He explained everything clearly and helped me understand the services to my satisfaction. Wouldn’t hesitate to recommend this location to other college students and I’ll definitely go back here for future storage needs.
I was met by a guy by the name of Bill, in whom showed excellent customer service. As being disabled, Bill made sure that I was accommodated by all means necessary. The place is clean and very quiet, with no disturbance whatsoever. I strongly recommend this place for storing any of your belongings, as well as the people that you meet here.
Bill was Amazing!!! He helped find unit that was perfect for my purposes. He was very kind, and even helped me find a cart and held it for me while I got my stuff.
Bill offered exceptional service and handled every matter professionally. He conducted business with a smile as well! 100/10 service, highly recommend.
love this place!! bill is super helpful and he was so kind to us when we came in
Picked up my daughter from BU today traveling from Va. I've never been through the process of securing a rental unit. There was a gentleman by the name of Bill who walked me through the process. He was very courteous, professional, cordial and explained every detail of the rental process. It felt like I was at new employee orientation! I understood everything about the process and the options and felt very comfortable about the price and the terms. Thank you Bill for making it an enjoyable and seamless!
Bill is the best! He was really helpful with making sure I had the best experience reserving and also helped resolve some of the issues I had which was entirely an error from me. I'll recommend this storage unit for people in the vicinity or in need of a storage space.
I was very apprehensive to use a locker at public storage, but when I called to ask about a few of the clarifying questions I spoke with Grace on the phone and they assured me that I was making the right decision with using public storage. When I got to the building Grace was there to greet me and helped with any additional questions that I had. I will definitely continue to use this public storage location knowing that there are employees like grace working to ensure the facilities are well taken care of:)
I rent several units at 239 north beacon street Brighton MA, the team members have all been great, Bill has always been helpful and cheerful. Bill even offered to bring in his own dolly to help when the cards have been broken, above and beyond Bill, thank you
Great service :)
Customer service at this location is phenomenal. The guy Bill is the best, he helped me navigate the best options and was quite resourceful. I recommend you ask for Bill for a great customer service.
Dealing with Bill from Public storage has truly been an amazing experience. I'm a new customer of Public storage and he has made me feel so welcomed and has gone above and beyond to help me with what I need he truly is a great soul and always goes about and beyond to help his customers! Thanks! SEE YA SOON I'm always in there. Anthony
Bill fue muy amable paciente respetuoso conmigo Bill was a very kind patient and respectful with me thanks Bill for you help
Rented a storage here for a couple months. Bill checked me in. Great customer service and very friendly and helpful. Thank you, Bill. You are the best !!!
My friends and I stored our stuff at Extra Space Storage and met the awesome store manager, Alexei. The process of moving in, storing, and moving out could not have been more convenient. The staff was funny, kind, and super helpful. I will definitely be back to use Extra Space Storage again and will be telling all my friends to do the same! Thank you Alexei! From your favorite Basic customer, Iffany.
Great service.
The place is very dirty and has a musty smell. The top of the units are covered with a tarp because the paint on the ceiling is peeling and falling into the storage units. The transport carts are also very dirty. There are all kinds of pieces of metal and wood just lying around inside the corridors.The guy at the desk was pleasant but not very helpful. I was very tight on time so I had to proceed with my storage unit Reservation. There is almost no where to load and unload and you can get blocked in by someone who pulls in behind you. Beware.
Alex the manager is wonderful. He is funny, friendly and very helpful.
Excellent service from Alexi.. Thank you for the service!
Great storage!
Alexei is awesome! Looks just like Antonio banderas
So far so good it’s been over a year
Alexei was great!!
Alexi has excellent customer service. Been dealing with him for years no complaints. Goes above and beyond.
Fantastic
11/10
Muy bueno y amable 100 recomendable
In a time of difficulties I found extra space Storage units to be most accessible the hours were great for workers and the prices were an expensive
Awsome
Alex was amazing with helping me move to a larger unit. Prompt, friendly and efficient! Great experience!
Alex was very helpful and kind
Amazing customer service, very easy check-in and overall very satisfying experience!! 👌
Incredible customer service from Alex—helpful, funny, with Antonio Banderas-like good looks and charm. 10/10 would recommend
Great service, clean, easy.
Alexei is the man
Quick and easy! Wonderful service!
Great XP
Easy and secure storage location with helpful staff. Clean and easily accessible.
Thank you for your help today, Alex in the Office! Facility is very clean and move in process was easy. Can pull in through garage door, also was able to park on the street easily which is great when you are just dropping off a couple of items and want to get in and out quickly. Plenty of carts and ladder stairs to go around ! Also had moving materials available for purchase. So far a great experience.
Nice tour
Rapid Rental was a super easy process. Staff was helpful and facility is secure.
Kelly offered great customer service and has provided consummate professional skills in all her interactions with clients at the Brighton ESS facility.
Kelley was really helpful the power was off she helped us tremendously thank u
My kids need a storage unit. Talk to Kelly over the phone and I am from California. She takes care of everything from pricing, contracts and putting locks on the unit. Very fast and pleasant experience. You do have to pay insurance and first month administration fee. She is very clear with the price and the contracts shows all the details.
Alexei has always been very helpful! Thank you!
Great service!
Fast, professional and efficient.
I’ve been using this space for 5 years snd have never had a problem. The staff is friendly and helpful. After one of my kids didn’t lock my unit properly, I got a call to let me know so I know they’re checking on things. Convenient and clean.
Good service!
Really great customer service!
Excellent service, charming individual walked me through step by step
Looks like Antonio Banderas- nice guy!
Wonderful service, helpful, quick and efficient. Facility is very clean.
Courtney was super friendly and helpful!
Alex is really helpful and friendly! The storage is very convenient
Wonderful customer service. We’ve been a customer for 5 years and moved out today. Alex was incredibly helpful and went above and beyond.
Excellent service!
Great place! Alexei is the best!
It was great !!!!! Great service !
Very professional!!!
Extremely helpful, great customer service!
Alex is AMAZING !! BEST EXPERIENCE EVER
Was nice guy the name is Alex is a really nice guy, very polite. Thank you
Great friendly service! Very easy to reserve at this super-accessible location. Facilities are clean, and everything was exactly as promised. Pricing is very fair.
Amazing Friendly service
Very helpful, fit all our needs
Excellent service!
Alex was great to work with at ExtraSpace in Brighton! Super friendly to talk to and helpful. He got us set up really quickly and worked well with insurance. Thank you for all of your help and attention!
Alex is super awesome!
What a Great place to store things at your leisure, Neat and clean and very secure place. Customer service is stupendous!
Very helpful
Great service great place very respectful the staff on duty puts up with difficult customers very well and we are glad to have him watching our stuff
Bed service the employee Charles so rude ,never recommend this place
I can’t rave enough about how professional and efficient Alex R. Is. He is the epitome of customer service and Living to your Brand’s Standards of excellence. In July I had to abruptly close my business due to covid and needed a place to store my furniture until I figured out what we were doing. Not only did he find me the right size unit but one month later I was able to downsize the unit as I removed things from the unit. EVERY time I entered the facility I was greeted with his genuine smile and happiness. We had countless personal conversations and I always walked away feeling great and appreciated for the day. Today it is with sadness that I moved out of the storage space and put my business to bed. Again Alex was there to greet me and tell me how much he will miss our conversations. As I watched him interact with other clients I saw he is this way with everyone who enters your facility which is immaculate bye the way . A lovely man and an incredible representative of your company. He deserves not only praise and recognition but a thank you as well for helping get over the hurdles of losing your business due to covid ! He deserves 20 stars and a district manager’s position . Kim
Awesome service Alex an awesome guy!
Awesome place !! Very clean and convenient.
This facility has the cheapest option around my area and I think it serves the purpose well! The one-time setup fee was a surprise - it wasn’t a lot but I don’t remember it being mentioned in the communication when We booked online or phone. It might be me that missed it though. I think it’s still the cheapest option even considering the one-time fee because I plan to store for several months. Alexei was helpful on site and very effective and professional. He was flexible and kind enough to give us a storage location in the warehouse that we preferred when we asked him to check availability.
Great service, wonderful to work with!
Look for Alex ! He is the most helpful guy and he’ll help you everything and answer all of your questions
Hey! This place is the one I have been using for self storage for years and I still keep all of my stuff here due to the limited space of my apt. And if you ever get lucky. You’ll meet Alex who’s been so informative and willing to help you anything.
Alexei set me up quickly and efficiently with a good sized storage space, explained everything thoroughly. He is competent, which I appreciate. The access codes here allow you to get in from 6 AM to 10 PM, and there are carts available if you need to move heavy items.
Moving can be stressful, but Alexei was beyond helpful and made the overall experience way easier. Thanks again Alexei
Good for storage
Good service all around
Great rates great service!
They care too much about Google reviews. You may understand it from their replies under each review. When I first went there to open a new account, the person at the front desk asked me to open the location in Google Maps and tried to hit 5* rating himself. Most of the ratings and comments are fake here. The reality is that they do not give you access to the storage unit because of a system failure without notice. They can't even give you an estimate on when you can reaccess your unit. Horrible customer service. Although details were shared with the company at 888-storage, they did not follow up on the situation.
1 month free promo!
Great experience friendly members prefect customer service
Excellent service from Alex. He is knowledgeable and friendly.
The old manager was frustrating but ALEX IS AWESOME! He was kind, courteous, helpful, and made the entire process very easy. Thank you, Alex!
Great place
I have to close up my storage unit because I am relocated. Called in from another city but Alex made it so smooth and easy as if I was right there. He was warm , polite and took care of everything in the speed of light. Really very thankful especially during this pandemic. Alex, thank you sooo much. Stay safe and healthy. Thank you again for your excellent service.
Super nice guys. Great facility and very convenient.
Alex is the best!! Super nice and helpful. Really appreciated his personality - so friendly!
I am not sure how to spell the gentleman’s name. Alexay. He was kind and helpful. Extremely professional and knowledgable about the units and services offered. His customer service was of the highest caliber.
Chsrlie and alex, greatest employees ever!
Worst
These is the place to go when you need costumer service and easy access and securty to your belonggins A+
Alex is amazing!!
Very friendly, great service and easy to do business with!
Alex is an amazing guy. He’s so helpful.
Alex is super awesome. Very very helpful guy thank you so much.
nice and convenient
Alex is THE MAN!!!!!!!!!!!!!!!!!!
the facilities are spotless and conveniently laid out, staff is always super professional and helpful. Highly recommended!
Alex is amazing, he's very knowledgeable
Alex is the best! Be sure to ask for him when looking for storage space!
Alex is awesome!!!
Cheap storage. The loading door was broken when I needed to move in
Awesome staff. Especially Alex was extremely patient with all my questions. He was very friendly and extremely helpful. Thank you once more!
My experience with ExtraSpace storage facility has been exceptional so far. The facility is clean and feels safe. The units are always clean upon first inspection and I have leased space at the Brighton location twice. Each time I was shown more kindness than I expected. I leased a storage unit remotely since I was in Rhode Island on Labor Day. Both facilities (Fall River & Brighton) and the call center were fantastic when coordinating. All three teams were patient, while providing me with clear, concise instructions to ensure I received the unit I wanted as soon as possible, for a very reasonable price. This was a small miracle for a last minute move. I am grateful. When I arrived at the Brighton location, I was greeting by a friendly staff member, Alex. He was at work early, and he had been expecting me. He escorted me to my unit, ensured I was able to use my entry codes, showed me the step ladder, and garage door operations. As a female, walking around such a large facility alone makes me uneasy. However, I found that the staff monitors the security cameras and the facility requires a security code at multiple points of entry. So I did not feel frightened. When I arrived for a second visit, moving in, I was met by another staff member who stuck around a few extra minutes after his shift, to make sure everything moved along smoothly. He even opened and closed the garage for me as I exited the facility. These are small kindness that have made the experience of moving a more pleasant one. Every staff member has been patient and answered all of my additional questions regarding rental units and the terms stated in the lease. Alex gets bonus points for being funny. Sometimes I ask a lot of questions, & this can be annoying for some people, but each staff memeber I encountered at extra space did not seem to mind. The market is saturated with options for storage but I will stick with this ExtraSpace. Five stars.
The experience was great, the place is nice and clean and we thank you for your help and alex was awesome 😃
The most delightful experience getting this set up!
The experience here was great, thank you for your service, Alex at extra space storage was very pleasant and nice to deal with, we will be back for future use!!!
Alex is such an awesome guy to work with. Followed up on me really quickly after when I made an appt online. Great prices and location for this facility. Highly recommended!
Very helpful. Made it a quick and easy process to get a storage unit and to set it up. Vivian was very informative and made a stressful day better
Fantastic service!!!
Great service!
Great place with excellent customer service
Alexei is tge best
excellent service
Alex was awesome! Very helpful :)
AMAZING!!!!
Great location and customer service. Alex walked me seamlessly through the set-up process!
Good job!
Great place recommended
Saving money, Perfect security, and peace of mind.
Great experience, low price (especially when you book online), easy access to the unit and friendly management
Friendly, kind, and attentive! Use this location. Happy storage-ing, folks!
1. Mouse poop on my things. I decided it wasn't worth the hassle to complain to the manager, as I probably wouldn't get anywhere. So I left 2 pillows next to the dumpster. It was locked, so I didn't see how else to get in there. 2. I was charged a $25 fee for leaving the damaged pillows next to the dumpster. There was no notice that this fee was being charged - they just put it through to my credit card. 3. When I called to complain about the fee, I was told the manager wasn't there to speak to. I asked to have him call me back. He never did. 4. I called again to catch the manager. He knew exactly who I was, as he had clearly heard from his employee but never bothered to contact me. He was extremely hostile, saying I had to talk to him rather than leave "multiple boxes" in the loading area. I did not leave *any* boxes. Just 2 pillows. Seriously? He would not even refund the stupid stealthy fee he charged me, never mind reimburse me for any damage. 5. They hiked the prices regularly every few months, so that the original price is nowhere near what you're paying a year later. 6. When you close your account/empty out your unit for good, you find out that they won't pro-rate your monthly rent, because you have to inform them 10 DAYS BEFORE that you are going to vacate. Who would know to do that? And why would that be a requirement? They seriously expect you to be up on all of the fine print, and they make cash off of the fact that no one would know all of these things.
Had no problems storing my things here for several months. Easy access, clean and organized place. Alex, from the front desk, was awesome, really polite and helpful! Really happy I have chosen them.
Charlie is so incredibly helpful to all of the Honest Tea Staff. Fixing & lifting & doing anything he can to make it happen for us!!!
Poor management.
Alex is amazing and helpful. He thought of everything and was funny and personable!
Amazing place!
Love this place. Always clean and feels safe. There's great music playing while your loading and unloading your stuff too! I like that the hours are extended so you can access your stuff when it works for you. Plus, the staff is friendly and helpful!!!
Alex is awesome
Made sure that I got sorted even though I came in late
Great costumer services...... and easy steps by step to get the right unit
Awesome service !
Convenient and friendly
Very nice service and easy storage!
Best place to store your stuff. Staff always friendly and helpful.
Great service and super easy
Excellent unit!!!!
Very helpful staff and quick service.
Great experience!
Great customer service, staff is very knowledgeable of the facility highly recommended!!!
Alex is amazing! Great service.
Alex is the best. Awesome service!!!
Alex is the best everrr!!
Great customer service!
Alex in the office is the coolest guy! Love his accent and he’s so helpful!
Excellent
Great staff! Alex was awesome and very helpful.
nice place
Alex is the best! Got me set up for my unit and had a great conversation to boot :-)
Alexei, the manager is a great help and you should definitely come here to manage storage.
Alex is a maniac. So much energy. Great dude. He is passionate about storage !!!
Just met Alex this morning who provided exceptional customer service, very responsible, kind, friendly and knowledgeable. He is an assett to the company! Constantine
Alex was so helpful and took care of every need during a difficult move with two kids.
Alex is great. Laid back and helpful. No stress rental
Alexei is the best he helped with all needs
These guys are great and in a perfect location. All the guys were excellent to work with including Paul and Alex!
I received the absolutely best service from Alex. I would recommend this storage facility.
Amazing customer service. The bus system made me late to get to facility before they closed to sign the paperwork, but I called ahead and the gentleman in the office stayed late until I could get there. He was incredibly helpful with all aspects of the process and showed me the unit beforehand so that I could make sure it would suit my storage needs. He made a stressful process 10x easier and I could not be more grateful. The unit was clean and as described.
very nice man
Customer service was excellent. Made a reservation online and went into the office the next day to confirm. Was really easy in efficient. The facilities were clean and accessible.
Alex was a true delight.
Great service by Alex
Alex was an incredible resource and was proactive in helping me with my storage needs as I've been here a couple times before. Never fails to meet and exceed all expectations!
Alex is extremely helpful ***** for the staff here
Gentleman kept a great conversation while also making it easy from me to regain access to the unit even though I forgot all the codes.
Great storage experience- I had a unit there for 2 years. Awesome front desk experience!!
Alexei is the best! Super simple and easy.
Great service! Thank you
Amazing customer service. Alex was above and beyond kindness, professionalism, patience and humor. Will definitely recommend for future use. Thank you very much. Very clean and well kept facilities.
Alex was awesome!! He made our moving experience so much easier and more fun!
Great customer service. Made the entire process go smoothly. Nice staff as well.
Awesome service
Such great customer service with a voice like Antonio Banderas!!
Alex is very courteous and helpful!
Great service and very friendly
Great experience. We've used storage once before in the area and it was not good. Paul was great, we feel really comfortable here.
Great service!
Great facility! Paul was very friendly and helpful.
Janet burnt my salad. I asked for a rare lettuce bowl and I got a charred pile of stuff. She was like sorry our oven be brokeded.
Great service
Alex is awesome and very helpful!
Alex is the best!
So clean and awesome
Alex went out of his way to help us with our storage transfer needs!
Awesome service, super efficient as well as friendly! Alex is soooo sweet and funny, he'll make you feel right at home!
Good service, easy access
Alex did a great a job attending to me and was highly responsive.I recommend this place to anyone
Alex was wonderful! Great service.
Good customer service I recommend keeping your storage there
Great place and awesome people. Paul is exceptionally great. Thank you
Great facility and great customer service!
Great location, very clean and safe and friendly staff. I rented here a few years ago and am back again for round 2. Highly recommend.
Awesome store very safe and clean!
Great management. Excellent customer service
Como es el contrato que se firma para la locación del storage?
I am just signing up, but already I am getting a wonderful customer service from Alex.
Alex is awesome! Needed last minute help and he was super polite.
Thank you! Great job, Alex!
Paul at Extra Space Storage helped me out so much during my first experience securing a storage unit. Because I only needed it for about 3 weeks, I got an AWESOME deal! I would highly recommend this facility for all your storage needs! 😊
Amazing customer service!
Alex and Paul are fantastic
Alex was super friendly and very helpful.
Alexis helped us find the perfect unit! Made our storage rental experience so easy and painless and fun! Thanks Alexi 😊
Fantastic customer service!! Alexei at the desk was so helpful and so much fun to talk to! Made the experience easy and surprisingly entertaining. The unit was clean and easy to get to. They walked us through everything we needed efficiently and effectively. I'll always come back to Extra Space! :)
Alex was fabulous! Such an amazing help!
Alex was great!!!
Great place! Everyone was super helpful and the place is very secure!!
Extra space is awesome and it's really easy to find
Super easy, great customer service
Very easy registration. Good prices
Thank you for the great help and finding great space
Very friendly, knowledgeable and helpful. Alex went above and beyond to make this experience convenient and pleasant!
Alex has a great personality and sense of humor. Not to mention the great service!
Good service, fair rates. Great for summer storage
Good stuff
Great service!
Very well run storage facility. Roger, the manager, very professional, nice!!!
Amazing service!! Alex was very helpful!
Great storage facility; staff was extremely helpful on short notice.
Alexei is the best,.!!!!
Very flexible as my needs changed. Very friendly!
Great service from Alex!
Alex was helpful & great service
I am Michael Roger Tjomb, a regular user of Extra Space storage facility. All my three stays were on North Beacon with three different managers. The current manager, Mr Jim Gillis is just a great professional of his job. His availability, his communication skills and his sense of service make of him probably the best manager in your asset. I am happy, I met him. Thanks.
I been with this company for almost a year now and me and my boyfriend love the service. Very organized and well fast service. The Staff Members are very organized and know what there doing. For me and my boyfriend I suggest this Storage company better than any other company's. The storage is very well maintained.
😍😍😍😍😍
Fantastic customer service, easily accessible location, and convenient hours!
Great service and friendly staff that helped make everything painless and an easy experience. Thanks!
very great service!
Amazing worker👍🏽👍🏽👍🏽👍🏽👍🏽
Awesome service! L
Alex was extremely helpful, friendly, and helped me figure out the best storage unit to rent, given my needs. Thank you for being awesome!
It's in a good location and I like the worker's there. Great customer service 😊
Great services! Full of humor!
Alex was great, clean facility. Highly recommended
Awesome employees! Felt right at home with everyone there and it is a very safe and secure unit!
Great experience & wonderful customer service. Couldn't be happier!
Alex was extremely helpful-thanks!
Alex was wonderful and very helpful.
The man!
Best place to put your stuff
Extra space storage is a safe and secure facility! The employees were a great and make the experience easy and smooth!
Great service
These guys are super helpful and have a great attitude. Extra convenient being next to Uhaul.
Isiaah wa nice and helpful
Great for commercial use!
These guys are the best. So helpful with our deliveries every week. Very friendly too. It is also very easy access to the facility too. Thanks guys!
Great time! Good storage space, and helpful staff. Affordable spaces available. Overall great place!
Very organized, efficient and friendly!
The staff at Extra Space Storage in Brighton MA were incredibly helpful and knowledgable. Their customer service is at 100% and I recommend anyone who has storage needs to take their business to Extra Space Storage.
The main road access and drive-in garage were very helpful for handling a big U Haul in Boston. The units are clean, the floors are level, and Jim and Alex are gems. Great moving experience for us.
Great customer service! Jim and Alex make everything easy for you and the units are clean and cheap. Can't go wrong with these guys.
I have been a customer for a year now and it have been a really good experience. The stuffs it's very nice and very helpful with anything you need. Good location, easy access to get in and out. I very recommend extra space storage.
Very friendly staff with tons of experience. Throughout the process of signing up, they answered almost all of my questions before I even had to ask them. Great service.
Great and spacious storage place. Good customer service. Worth the money!
I have been a customer of ExtraSpace Storage at this location for the better part of a decade and have always been impressed with both the facilities and the professionalism of the staff. Always clean and with great security, I can't recommend them enough for anyone looking for both long-term and short-term storage needs. I was out of town for all of 2015 and I never had a concern about any of my things being damaged or stolen. I'm about the move my stuff out for the 3rd time and I ever had to use storage again, I'd come right back here. Thanks to Jim and the rest of the staff for always making me feel welcome and appreciated.
I am at storage almost daily as I use it for work. Extra space is the best around. Jim and Alex and efficient and wonderful. Wouldn't go anywhere else!
Great facilities and service!
Jim and Alex, the managers, are caring, helpful, and professional, making the experience at Extra Space Storage a pleasant one. Thank you, Alex and Jim.
Quick and helpful.
Alexei and Jim have awesome customer service! They made me feel welcome the second I walked into the door. Very organized and clean facilities. Will rent again from them anytime!!!
Glad I found ExtarSpaceStorage. Everyone here is VERY helpful. Love Jim - explained all contract pages verbally. Thanks millions Jim! Best customer service.
Friendly and helpful.
It's really nice and clean and the managers are very helpful! It's a really great facility with very convenient hours.
Awesome management staff! They are always there to help and I feel safe everytime here.
Excellent service. Very clean location.
Wonderful!
Great location with amazing hours and prices. I can get in any time day or night very secure. I can pull in with my car so there is no worries if its raining and bring in or take out what ever I need.
Had unit for years and worked out great
Very friendly staff. They were patient with me while I tried to figure out how much space I needed. Probably toured every unit there is. Nice, friendly and helpful!! Recommend to anyone looking for cheap clean storage units!
Both managers Jim and Alexey are extremely helpful and friendly. They keep the premises neat and clean. I am at the storage a lot, long term rental, and I always look forward to dealing with both managers.
Great place, clean, convenient inside garage
This place is the best! Great gate hours (late night, early morning) secure access with code.. And when i get deliveries (which is basically every week - large pallets of stuff) they put it away for me!! So easy, convenient and great access to highway. Street parking or drive up covered loading dock. Dumpster access. Jim and Alexei - manager and assistant are great always helpful and willing to lend a hand - great customer service. Would highly recommend this location!
Jim is very kind and courteous. Professional staff and I feel safe to keep my things there. Price is decent for area but was raised shortly after (2 months later) I joined which I didn't like as I was under the impression I'd have a fixed price for at least the first year
I have had a completely positive experience with extra space storage in Brighton. Manager Jim Gillis was responsive, helpful, and accommodating.
These guys are great. Easy account setup, no trouble getting in to access stuff, easy to cancel account and they even saved me money on my last month. Recommended for busy people.
Es un buen servicio, siempre son amables y muy eficientes con la clientela, siempre te reciben con una sonrisa....
First class service, excellent storage facility. Many thanks to Jim and his staff.
Jim was exceptionally professional, helpful and cordial, making me feel welcomed. Renting a storage space at Extra Space Storage is liking booking a 5 star hotel room.
Not much to say, but they are very helpful and anything I need they right there, and they are very nice people.
Jim and Alexei are the best. In some trying times they were of great assistance. HIGHLY recommended
The best self storage in Brighton,very clean and excellent customer service.The gentleman Jim is the best.Highly recommended to college students.
The best place to store your belongings! Staff is very pleasant, knowledgeable & professional. Best prices in town!!
I have been a happy client of this storage warehouse for over 10 years. The employees are courteous and always available to help. Our packages that are delivered are put into our units and the facility is well maintained. The dumpsters are emptied on a regular bases and disposal of waste is never a problem. The hours are great and it is secure. I would recommend this to any of my friends Stephen Bettinelli
I haven't stored my possessions there, yet, but my experience going to the Brighton Location and talking with Jim about finding the right storage unit and right price for me was very positive! He was very helpful and found me the perfect unit while keeping it within my budget, which is great. Will update later as my experience unfolds!
Awesome place, excellent customer service
great place to store both Jim and Alex are easy to work with. Great indoor parking even has spanish speaking capabilities
Isaiah Boyd is a very knowledgeable customer service/ manager and is a very kind person keep up the good work
Convenient location, clean, helpful employees, helped me with my visit.
Shocked at the lack of respect the "on site manager" has towards the customer. I've been there 3 days and he was yelling at me and "warning" me telling me I was there too long?!? What? I wish I had known this before I gave them my money, looking into the public storage a couple blocks away, nicer facilities/units and the employees aren't disrespectful towards the customer. I've used Extra Space before and have never encountered someone like this. Also beware of the fees they can charge whenever they feel like it, you'll only notice if you ask what each charge actually is. Wouldn't recommend this place to anyone, for any reason.
They are the best people! Clean enviroment, nice people, and very accommodating with our company needs! Will recommend to anyone!:)
When I went to the unit I rented, there was a lock already on it! Because the office was closed, I called their emergency number. The emergency number said they could only help if there was a flood or fire and couldn't do anything if I couldn't access the unit! How could they not have an emergency contact for these kinds of situations? They said I would have to wait until 10 am the next day to call the general service line. I only had a U-Haul for tonight and can't rent another one this week since this is the week 80% of Boston renters move! This has been a nightmare situation; DO NOT RENT STORAGE HERE!
Awesome place
Great location (across from u-haul, cvs, gas station, and dunkin' donuts), great price, and good hours. The carport is very helpful during move in and bad weather. Make note: second floor unit means you access it from portable stairs, so be careful with heavy items.
Great experience!! So easy, clean, and safe. we signed up last week and have been a few times since. We got the first month free and Kyle helped us get a bigger and better unit for only $1 more each month. Kyle was very helpful and showed us everything we needed to know. Easy access with a garage you can pull right into and use of the Dollys makes it seamless! Would definitely recommend this place!
I had a great experience at Extra Space Storage! Alex was so helpful, during my stressful time.
Incredible customer experience. Both Kyle DuFresne and Alexzi Rodriguez helped with getting me setup with a storage space last minute, guided me through the process with a great deal of patience. They greet me with a smile every time I have an question or issue and have even gone out of their way to assist wherever possible. I give them 2 thumbs up for having patience, understanding and ability (and desire) to assit their customers to the best of their ability.
Very efficient and easy to manage. The unit was close to school and was big enough to fit the furniture of me and my two other friends. Closing was also very easy. We will definitely be using this facility again.
Everyone was very nice and accommodating! They pro-rated my unit for me so that I didn't have to pay a months rent for a few extra days.
Extra Space Storage is a fantastic facility. Alex and Kyle in the front are always professional, kind, and helpful. The location is extremely convenient with free parking all along the street. We love using ESS for our storage needs.
They were very helpful when I called on the phone and accommodated my schedule to come in to do the forms. They followed up with me to confirm the reservation. The place is clean and so easy to get to and the guys at the desk are so so nice.
This is the best storage experience I've ever had. The staff is always kind, friendly and helpful. They accept packages for you and will even put them in your storage unit for you. We always have giant deliveries sent to Extra Space Storage and we never worry. Ask for Alex he's the best in the business!
Super nice staff and great prices.
Kyle was incredibly helpful and friendly. Couldn't have asked for a smoother more enjoyable experience. Thanks Kyle!
I had a great experience with Extra Space Storage in Dedham on Allied Drive. The staff was always friendly and courteous, especially Dale. My space was safe and secure and my storage items were saved in great condition. The only difficult thing was that the price steadily increased over the years so I finally decided to give up the space.
I have been storing with extra space for years now and couldn't be happier. I use my unit for business and the management team there is awesome. Kyle is the manager and he's great with customers, always willing to lend a hand. If you're in the market for a storage unit, this place is a good spot. They are also conveniently located near the pike, storrow drive and 93 so it's pretty easy to get to from any direction.