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Public Storage Self-Storage Units at 2030 Main Street, Brockton, MA
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 87/moSmall 5'x10'- Inside unit
- 1st Floor
$ 87/mo $116Best Price LabelHurry! -
10'x10'Online only price$ 93/moMedium 10'x10'- Inside unit
- 1st Floor
$ 93/mo $123Best Price Label2 units left! -
10'x10'Online only price$ 101/moMedium 10'x10'- Outside unit
- Drive-up access
$ 101/mo $134Best Price Label1 unit left! -
10'x10'Online only price$ 123/moMedium 10'x10'- Outside unit
- 24 Hour access
$ 123/mo $164Best Price Label1 unit left!
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Self-Storage Near Brockton
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
Brockton Storage Units Near Highway 24 and I-495
Indoor storage units and outdoor storage units in Brockton can be found at this Public Storage right off of Highway 28 and easy access to Highway 24 and I-495.
Small Brockton Storage Units
Golfers at the nearby Brockton Country Club will love a 5x5 storage unit to keep clubs out of the way when not on the green.
Seasonal storage is easy with a 5x10 storage unit, which has room for bikes, sports goods, patio furniture, skis, and more.
Medium Brockton Storage Units
Growing families with storage needs can take advantage of a 10x10 storage unit to clear out a spare bedroom when it's time to welcome a new addition to the family.
Large Brockton Storage Units
Don't forget to book a 10x10 storage unit for your next move or renovation!
Bypass the elements with one of our indoor units. If you're storing large items like couches or a bed frame, enjoy drive up access to one of our outdoor units and save yourself the trouble of wrangling oversized items up a flight of stairs.
When you're ready to cut the clutter for good, use our eRental program to book a contactless move-in to your perfect storage solution.
We also have nearby locations on N Main Street and Warren St with more self storage options.
At this Brockton Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor Storage
- Electronic keypad entry
- Online Payments
Directions from the North:Drive east on White Ave toward Montello St. Turn right onto Montello St. Turn right onto Plain St and left onto Main St. Public Storage is on the left. Our location is 2030 Main St.Directions from the South:Take MA-28 N/ Main St towards Central Square. Turn left to E Center St. Turn right onto MA-28 N/ N Main St, and Public Storage will be on the right. Our location is 2030 Main St.Directions from the East:Take Pine St to Harvard St. Turn left onto Washington St, and right onto Pine St. Continue on Harvard St. Take Highland St, Belmont St and Plain St to Sargent's Way in Brockton. Turn left on Sargent's Way and Main St. Public Storage is on the left. Our location is 2030 Main St.Directions from the West:Take MA-106 E/ Foundry St. Turn left onto Howard St. Turn left onto MA-28 N/ N Main St, and Public Storage will be on the right. Our location is 2030 Main St.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 293)
Conawa was very help and took the time to explain everything. I would definitely use this service again. She did a great job. Store# 24518
Stephanie has great customer service
Stephanie was a great help. Gave me a good deal
Stephanie is amazing. Love her energy. She's well knowledgeable for the business. And she will do all that she can to assist you properly.
I’m so so pleased with the 10x10 storage unit I acquired from Stephanie really a life saver!!
stephanie and melonie were really friendly and proffessional
DO NOT RENT FROM HERE IF YOU PLAN ON LONG TERM STORAGE. You'll get lured in with the low rates but then they will raise the rent without notice after a few months. My first unit with them started out at $120/mo and within a year and a half it was up to $307/mo. Emptied it and moved to a smaller unit for $68/mo incl insurance and 6 months later it's being raised to $128/mo. No notification or notes in the app and no email. They said they physically mailed something to me, but that's not true. I could currently rent the exact same size space there for $72/mo. Their customer service line is a joke and they will just say "sorry about it, we raise rents when we want" when you speak to them. Unless you plan on only storing things for a few months, stay far away
Stephenie has always been very helpful. I give her a lot if credit, wonderful!
I have used this location to store my car while living in Boston for school. Any time I had some sort of logistical problem (usually because of some mistake I'd made, haha) the staff was extremely helpful and consistently able to resolve my issues promptly and with a smile on their face. The location is clean, spacious, secure, and the access hours are great (as late as 9pm 7 days a week). For sizing reference, I stored a 2014 Dodge Dart GT for around 4 months. It was a tight squeeze to turn the car 90 degrees to line up with the unit, but besides that there's plenty of breathing room in the unit itself. If I ever need to find car storage again, I know who to call!
If you are looking to have your money stolen at a rundown location, check out 2030 Main St in Brockton.
I started off at another location and was not having a good experience. After moving to this location Stephanie and Rea made it all well. They were able to quickly sort everything getting me into an even better unit. I appreciated their empathy and also respected the way they worked as a team. They were both very professional, courteous and knowledgeable; going above and beyond to make things right. I am happy and would recommend this location. The manager who was not present was also activity available to them on call which also emphasized to me their level of diligence and commitment to their customers as a whole.
Be sure to ask about their "admin fee". It is something used to steal your money, even when you don't rent a unit!! (Not to be confused with the cost of the lock that is thrown on your tab or exorbitant mandatory insurance.) Do your research! Update: I already spoke with Jonathan the District Manager. He is the one that advised that "Admin fees" are not refundable, even if you never actually rent a unit. It's clear in speaking with the onsite rep, the district manager and several customer service reps that there is not any customer engagement training and all efforts are made to get every dime out of you, through any means. In other words, don't waste your time. Bottom line: JUST DON'T RENT HERE. The rates are not special & likely increase frequently, the reviews are abhorrent, the online unit listings are misleading, the property is old and the staff is incompetent. See also all of the negative complaints on the Better Business Bureau's website.
Rundown property with incompetent employees that will rip you off every chance they get. Prices are just average - plenty of better options.
Steph is the best! She was so nice and helpful. I asked so many questions. I think I may have repeated some. She was patient with me. This whole ordeal have been a nightmare for me especially around the holidays but she was a breath of fresh air. Highly recommend!!!
Best customer service
STEPHANIE WAS SUPER HELPFUL! GREAT CUSTOMER SERVICE!
Really Great Customer Service By Stephanie L.
Always clean, one of the cleanest places to rent I've seen personally. Stephany does a great job of keeping things immaculate.
Great Rates, Awesome Customer Service From Stephanie! Thanks For Showing Me That Unit!
Super customer service, Stephanie was very exceptional, very smooth in making a easy affordable rental plan, I’d recommend 💯👌
Stephanie at the Brockton location went above and beyond! Great customer service!
Stephanie is great at what she does. Went above and beyond what was expected and has great customer service skills. Will definitely recommend other's to go see her
Horrible customer service. Manager literally works when its convenient for her. Had appt, it was raining. Waited outside for 25 min before leaving to go elsewhere with my packed pick up truck and all stuff soaked because manager never opened the door. It was locked with a sign stating they would return a half hour prior. Unacceptable. Lights and TV were on inside the office, blinds were wide open.... I swear she was sleeping!! Possibly hiding on opposite side of the desk... but none the less.... not acceptable because she knew I was coming. Also the phone was ringing off the hook, non stop!!!
I met with Stephenielee recently at public storage in Brockton. She was very knowledgeable and understanding of exactly what I will need in the near future. I will be 100% signing on with this location solely because of her knowledge and expertise. Thank you so much!!!
Stephanie is a great manager! Thanks for your help!
Stephanie She is great with customers and understanding with everyone situation
Stephenie was awesome. Great customer service!
stephenielee thank you for everything you are very kind
I would highly recommend public storage! Stephenielee was such a huge help and a pleasure to work with!
I dont like the fact I can't access my stuff whenever I want. They shut it down at 9pm. They got my money 24 hours my stuff should be accessible 24 hours. Otherwise it's a good place to stash ya belongings.
Have had great experience with the company. Stephenielee (hope I spelled it right) is the best she was a great help with my unit transfer.
I've been a customer here for several years. Started with a 10 x 10 added a 5 x 10 now have a 10 X 20, My rent went up and I called the manager Daryl spoke with him for a while and not only did he decrease my rent and stated it would stay the same for several more months but he also said he could get a gutter on my unit as when it rains I get soaked...He's a great manager and is looking out for the customer..
Larry was professional approachable and very very helpful fantastic frontline man
Larry helped out big time one best storage i been too thanks larry
Larry, Great costumer Service
Any time i come to this place Larry and everyone else that usually is staffed there are always kind
Nice place once it gets plowed.
Brother Larry is reliable and efficient with the clients
Larry was very helpful and willing to find me an amazing storage units that fits my needs.
Larry was excellent he went out of his way to let me pay my bill today even on his lunch break deserves a pay raise!!!!!
Public storage in Main Street is a great place to be . Larry is an exemplary human being... he is kind and his customer skills are on point.
Larry has been such a great person when it comes down to customer service! - can we get more lights up please!
Place is clean and the staff is awesome!!
Larry has gave me great c/s at public storage
Great customer service. Easy walkthrough of everything
Stepheniee great customer service
Greeat place to store all your good sound and safe
They lady at the desk was extremely nice and helpful. And made sure to give me all the details I needed.. Thanks for the great service Shama!
Stephane was very accommodating in helping me with extra storage. She is always a pleasure to deal with.
Stephanie was great most amazing customer service I've had in years wish every buisness hired people like her
Great customer service Stephanie is amazing and very helpful
Very clean facility & stephenilee is a great employee, very personable & pleasant 2 talk to.
Always a fantastic experience with stephenielee.
Stephanie was so easy to work with! Would definitely recommend!
Alway great customer services. Stephanie is very nice and kind. Always answer my questions.
Stephenie Lee was amazing and helped me so much!
Shama thanks for amazing customer service! Happy Holidays!!
Thank Shama For your professional excellent excellent service You answered all my questions thank you
CARDANN VERY HELPFUL
It's ok can be upgraded with cameras, and bug free. I brought home not knowing bugs eww.😞. All storages are outside. For better protection buy two locks. My storage the ceiling form came off.
Carolann was so kind and very helpful renting the storage unit.. she's an asset to your business.
Carolann was the most awesome person I have done business with she was very friendly and got me everything I needed
Very clean, secure and updated from the gate to the storage unit. Automatic lights everywhere. Well worth the price. Plenty of space to move around. You can tell they take care of this place. If you need help I would def ask for Stephanie Lee. She's always on her game and has helped us out since day 1!
Stephenielee, at the Main Street location in Brockton, was very knowledgeable and helpful. Very reasonable as well. Great service provided.
Excellent service. Needed to buy moving box and a couple other things. Stephanielee was a tremendous help. Got me the perfect sized wardrobe box for my needs. Will come back if I need anything else.
I just visited this facility this morning and rented a space. My experience with Shana was great. She was thorough, helpful and knowledgeable and she explained everything clearly. Thank you, Shana!
Stephenielee was terrific. Assisted me through all the steps. Seeing the unit first, explained policies etc. Appreciated her professionalism and flexibility as I got my appointment time mixed up.
Stephanie Lee at Public Storage on main st in Brockton is super accommodating & professional. She was so patient with me, I had no idea what size I needed. She walked me through the process & helped me figure out exactly what I needed as far as size, she also gave me some awesome pointers as to properly store my belongings. It’s obvious she is experienced & dedicated to her job. Thank you Stephanie for all your help yesterday:)
It was quick and easy.
Never noticed you can buy packing supplies here. Heard from a friend who has stored here before. Was easy no big lines everything I needed to pack up for my move . Thank you for being helpful with the stuff I needed. Julie
Easy fast great storing information.
Easy rental. Good location. Pull my truck right up
It was HOTT.. ceiling pieces all over my stuff
Excellent service working with Stephenielee.
Came in with my sister and it was fast and easy..we went to another place but they were rude. Tara was nice and helped her out so much..
Tara is great. Helped in a rush situation.. made my move easy..thanks so much.
Excellent. In & out Tara is the best.
Tara is an exceptional employee who goes above abd beyond customer service. From the moment i have met her, she has been very pleasant making my storage moves as smooth and stress free as possible.
Tara the best
Nice place to come Tara is very nice. I have been here before and now I’m back again
Tara is amazing. Her customer service is A+.
Tara is always helpful, we did move out today but if we need storage again we will come back here. Great customer service..
Super easy rental registration. Tara was very helpful.
Terrace great very nice person to post
Never rent here!!!!!! They cover NO DAMAGE!!!! and my unit was broken into, showed them how it was done and they still did not want to admit it. Lost $1000's of dollars of items!!!
Tara the manger at public storage 2030 main st Brockton was very helpful and explained everything in details
Tara was wonderful , this is the first time I used public storage and I’ll definitely be coming back
Tara was very informative & helpful. I more than pleased with her service!
Tara is awesome
Tara was absolutely helpful and took alot of stress of at this stressful time😃
Super fast and easy
I received a call from Tara regarding my upcoming reservation. She agreed to allow me to come in earlier to secured a better (larger) unit at a great price. She clearly explained the rental policies for the facilities, which was especially great for me, a first time renter. She made this process very painless for me. I would recommend this facility and especially the storage rep Tara!
Tara is very professional and extremely nice. It was quick and easy to work with her and I definitely recommend this location.
Great service from Tara!
Tara is the best and friendliest. Very cold outside and she made me feel warm and invited.
Went into public storage just gathering information. Tara Stone was the associate that I had the pleasure dealing with. She was extremely nice and very informative. If all the associates are like her I will have no problems being a customer of public storage for a long time
Great experience, Tara was very helpful.
Found a great space at great price thanks Tara
I was looking for a smaller unit at a great price. I spoke with your representative Tara. She had alot of knowledge and was extremely helpful. We got a smaller unit at a great price. We are staying with Public Storage. You have an excellent experienced Rep. She is great for your company. Thankyou, Valerie Hymer
Tara provided great service for Brockton public storage
Tara is great!!!
Tara was wonderful as always have used this location off and on for years and they always go above and beyond in the customer service dept. Always a pleasure to do business with
Jovahn was very helpful. I preregistered online, so when I arrived at Public Storage the transaction went smoothly and quickly. Jovahn was very knowledgeable of the contract and the storage property. It will be my pleasure to refer people to Public Storage.
Very nice place tara was great
I have a good experienced at one of the public storage located at 2030 main st brockton Ma ,One of the staff called Tara ,she was awesome and good to me,infact i never meet any staff like Tara ever and ever,shes so kind and patience to customer,you try the public storage at 2030 main st Brockton Ma
Tara was excellent. She made the whole experience easy! She is great at customer service! Thanks Tara!
Thank you for helping my mom
This is my first time, so far we like it your assistant is very good and friendly.
OMG I made my reservation last minute, Tara called me several times to chat with me to make sure I understood exactly what I needed n I went in that office feeling confindent n well prepared just by her advising me to what i needed n looking for. I'm soooo thankful God had you at the end of the line helping me n I'm so grateful for your help n advice. Thank you so so so much for all of your help. You ROCK n your personality was amazing n welcoming thank you thank you SUPER FRIENDLY....GO SEE HER if you're looking for a storage unit, go see her first, a very smart lady by the name of Tara told me so n it's a smart afvice. Thank you😊😊😊😊😊
Tara was very helpful and kind.
I Like Public Storage Because The employees Tara and David gives Me and Dad Leonard Collins the Best Customer service. The Place Helps us out alot with the amount of Stuff we got so yea keep up the Good Work 08/27/19
Tara was incredibly helpful and friendly. She went above and beyond to make my move as easy as possible. She even made suggestions on how to make my move easier! Shes awesome.
I had a wonderful experience with Tara today
Excellent service by Tara..thanx
Tara (Public Storage 24518) was VERY helpful, pleasant and a joy with which to do business. When I told her I was storing my late husband’s Navy Memorabilia, she had at least 4 suggestions to keep all of it safe while in a non-climate controlled facility. I had just moved it from a Maryland Public Storage Climate Controlled unit and was unfamiliar with those units NOT climate controlled. Tara went above and beyond in doing her job. As a retired teacher, I believe others working in the service industry could (and should) take lessons from her. Thank you Tara.
Great safe place for your things.
So easy and fast clean unit
Tara was really great she welcomed me with a smile and was cheerful and even though i wasnt renting a unit and needed only boxes she made sure i was taken care of and let me know about the great promotions public storage has to offer so if you need a reasonably fair priced unit head over to public storage and talk to tara at 2030 main st brockton ma
Tara was a peach and easy to deal with. Give that woman a raise.
Loving my girl Tara Best Customer service
Quick easy very nice
Tara was awesome we had no reservations and she took care of us she went above and beyond
Tara was informative and provided personal customer service.
Had a great experience with reserving my units, the staff was friendly and attentive to all my needs and questions.
Tara was very helpful, Helping me rent my new storage garage.
Tara was GREAT! 😁
We had to get information from Tara & she was a very nice lady and had all the answers very helpful A+A+A+A+A+
Tara was very helpful and I will her lovely smile and her helpfulness with my place and I hope that you appreciate her for the company for what she goes through with the customers Will miss her not the storage prices
Tara provided excellent customer service . She Was a great help. Thanks so much!!!
The customer service at the mention facility is beyond inspection tara especially
Tara was a Great help, Helped me with everything I needed, great customer service, also respectful.
Property well maintained, Awesome customer service. Highly recommended storage! Tara thank you !!!
If u rent a unit during a promotion it's a score.. but after that it can get really pricey for the area it's in & quality of the units. If you're looking to store a motorcycle, scooter, ATV, ect. just for a couple months - this is a good place to store it. If u have long term items to store, u might want to explore other options. At least have the staff personally show you the actual unit you're looking to rent before u sign anything. I know the website shows pictures of example units, with prices & measurements, but they arent very accurate examples. As with everything, the contracts have some fine print stipulations & fees. On the plus side, some units with 24/7 access are available here.
Tara gave me fantastic customer service
Shaneeya was awesome very very helpful
Awesome
Tara was great. She was friendly, informative, and provided great service. I purchased a storage unit 10×10 and it all worked out. Yay Tara!
The best . And very nice nice with people
Tara was great, she was very helpful.
Tara is phenomenal here! She explains everything clearly and it was a breeze to sign up.
Great friendly service, went out of her way to assist with my mother’s needs!
Tara was extremely helpful with the registration, she even walked us to our unit. Amazing customer service!!!
The help was great! Pleasant experience 😊
Great place to rent ,excellent customer service highly recommend it
Over priced. The rates go up over time to a rate much higher than than they charge new customers. One person needed to have a storage for 18 months and she was paying near $300.00 a month but her brother came in as a new customer and paid 1 third as much for the same size unit. Awful buisness model that hurts people who are in need and have to rely on them.
Good
Tara was great
Great place and awesome customer service,I'd definitely recommend this place ..thank you Tara!
Tara is One of best customer service ever at this storage. She's here to help everyone in need,it's good to have a wonderful and terrific customer satisfaction. Thank you very much. Michael Kironyo.
Tara was awesome friendly and informative!!! Loved her she made the experience worth while
Great place. Got a last minute unit for a great deal! Glad Tara was able to find me a deal.
Very good and the Service was very good
Tara was very helpful today she helped me find the perfect unit to store my stuff
Tara is extremely professional and very nice and easy to work with I would definitely recommend this place
Awesome customer service. Tara was awesome. She explained everything in detail for me and made me feel comfortable. My rental experience was great and I'm happy to rent my unit here.
Tara was very nice and Professional.
I love here.
The person that helped was very kind and was able to answer all the questions that I needed to be answered.
Great customer service from Tara!
Macaulay was very professional with me. She showed me a variety of options to protect my goods. I did make a purchase and was very pleased with her customer service.
Excellent office personnel great place very happy to be here
She was great my time renting here today!
Macayla was very pleasant and easy to talk to need more personable like her
Had a great experience here today renting for my first time.
The manager here was so helpful with the questions I had for her since it’s been almost a year since I’ve packed my stuff and put it in storage. Thanks public storage!
I truly most of the public storages employers were like macayla she is truly one of a kind something special about that seems to brighten your day.
I always have great service here. The people are friendly, the place is clean, and I can sleep well knowing my things are safe.
Several different sizes of storage units are available the office is on site and there is a locked gate with an access code for you to get to your storage unit. The units do get dusty inside when not in use. There is a dumpster on site but they now charge a fee if you need to use it this was not so in the past. It is located right of a well-traveled main street. Update: I originally gave 2 stars on the previous part of my review but I changed to 5 stars because after being contacted by management and the on-site staff there, they were able to give me information regarding disposal and storage container cost. I very much appreciated that they listened and offered solutions and I would recommend anyone to this location as they were very helpful. Thanks for the great customer service.
Macayla, was extremely helpful I reccomend this storage business
Macayla was friendly and helpful. And made the rental experience very pleasant. She even volunteered to help me clean the unit. She's awesome.
Great rental experience with Macayla and Rick. They made the process very easy. Prices are very fair when compared to other rental companies in the area.
Fast, easy, helpful service. Would recommend!
I got great service from macayla she is very courteous and professional
I feel public storage in as very good and professional services.
Macayla was very helpful to and I really appreciate the service. At some point I wanted to stop, but she was so nice and encouraging and was able to do. May the Good Lord bless her, and I really hope that she continue to help people like me.
I went with my aunt yesterday so she could rent a unit. Just wanted to quickly say how awesome our service was by Rick. He answered all of our questions and explained everything we needed to know. His upbeat personality and dedication made this transaction a breeze. A+++ Customer Service
Super awesome customer service! Macayla helped me find specials to make my short move inexpensive. Very appreciative and resourceful. Definitely recommended and will use again.
My faher rented a unit today and the employee that helped him today was Rick and the service he provided was amazing and very knowledgeable couldnt ask for anything better
Macayla, was very helpful today.
Great customer service. Macayla was very informative on the phone and in person.
Very good costumer service. And very clean facility.
Friendly and great customer service but I wish they had later hours
Excellent customer service. It is the first time that I rent a storage unit and this location with her manager Macayla has made it very easy going process. I like how helpful and understanding she was! Excellent service.
Macayla was engaging, polite, professional,. I was very pleased with the service.
Excellent customer service. And Rick was very helpful.
Storage was great nice staffs
Excellent service, consumer friendly. First time securing a storage unit; Macayla advised me of my options, walked me through purchasing a lock for the unit, gate operations, important information regarding payments, insurance, and ending the agreement, and business hours. Very, very pleased with my experience at my local Public Storage Facility in Brockton.
Macaulay was great, great service!
I have been renting storage unit for 3 years at main St facility,the price for unit has increased over the years however not too much.I have seen other storage company charge as much as my rent for smaller unit Macayla is very pleasant,friendly and helpful,great customer service.
Great place for storage. Matt is friendly and helpful, and the rates are great.
The employees macayla and Matt was amazing kind and polite if I ever needed a store belongings again I would definitely go again
I rented a space from this location and it was a very pleasant experience. The associate named Matt was very helpful.
Price is comparable to other storage facilities. Staff is friendly and helpful.
Great place to store Matt is great
First time renting. Made reservation online the night before and Andy called me the next day to make sure I was coming in. Got there and he was so busy he didn't even have lunch but took care of everyone including me and my husband. On the tour we didn't like the unit and he was so good in finding us another that we were able to use. Thanks so much Andy.
Very friendly staff! Matt was great, quick and easy process.
I rented for about ten years. It starts out cheap, but the longer you stay the more you will pay. So just be aware.
Bait and switch. They lure you in by offering a low rental fee for the first few months and then increase the rate by over 25% without proper notice. Renter beware!!!
Every year I get a card stating that your goal is to provide the best customer service, and you hope you're living up to my expectations. Oh and by the way your rent is increasing. When are the storage rooms going to change. It's not like it has a closed overhead and heat and air condition. I continue to move spider webs and rodent turds every time I enter. What about making those changes through out the year if you continue to increase the rent.
My mom has been storing here for years. Matt, the new customer service person on site, has been so helpful with her and I when it comes to questions about payments and our storage options. He's patient and is great at customer service.
Matt was very helpful in the information with the knowledge of the company and the units themselves. He made it for a very hassle free process and left feeling confident with our purchase... Highly recommend this placd
Matt's customer service skills are exceptional!
The customer service rep Matt was very knowledgeable and answered all of our questions. Matt provided top notch customer service for my wife and I. Would highly recommend using this storage facility. Thanks Matt for making it an enjoyable and worry free experience.
Matt was very friendly, easy to work with, and made sure that I was taken care of the whole way through the renting process! Thanks Matt!
Best public storage every. Drive-up units made my move a breeze. Matt, the on-site manager, is very friendly and Knowledgeable. He helped me pick just the right unit to fit my needs. A+++
Nice people
Great place and great staff.
I was here with my brother loading some things into his unit and we couldn't figure out how to open the door. The manager thank god was walking around cleaning up the driveway and asked if we needed assistance. She was very pleasant and showed us how to open and close the door. Thanks!
Allyson was great and took me earlier for reservation. Suggested all theses boxes for as well. Definitely will recommend this facility
I came into this location with major problems with a last minute housing deal collapse . My builders wife of 36 years stuck my house in her arm and my new house had liens beyond believe . The house closing collapsed 12 hrs before we were to sign the papers . It was the worst day of my life and Daniele gave me GREAT advice and major comfort on the first day . The second day I had the comfort of both Daniele and Allyson . These 2 are smart young ladies and should be listen to because they have good Knowledge of bad situations . They had me laughing at my sorry situation and continued to offer good advice . What sweethearts these girls are ! Listen to them because they deal with these stupid situations all the time . I would do business with them again in second . I am sure they are under paid for there superior knowledge in the storage industry .
Allyson always has a great smile on her face when I come in to the office.
Returning customer. This facility is clean and secure, and the staff is extremely helpful and friendly. A huge shout out to Allyson! for her expertise and great suggestions in choosing the just right space for our belongings.
Allyson and the staff at this public storage facility were great!
I've been a tenant for many years. Allyson is a great manager and is always very helpful and always has a smile on her face.
These guys are awesome.... definitely would do it again
Customer service was absolutely great .
We dealt with Nick in upgrading our unit and he was awesome and super helpful! Definitely pick this site for your storage!
Allyson was great she showed my sister and I a unit yesterday, she really helped us out. I will recommend her to all my friends!
Allyson was such a great help and she made us a very satisfied client and we enjoyed spending our money at this company
Rented a unit with Allyson. She was great and very helpful. Will highly recommend the location.
Allyson was very helpful in finding me a unit that perfectly fit all my belongings. She was wonderful and my experience there was the best of all my storage unit experiences!
Excellent customer I am completely satisfied
Returning customer , great service ! John and Allyson were fantastic!
Allyson is professional and offers great customer service.
Allyson was very helpful and friendly, would recommend to friends and family.
Brandi was the best, she answered all my questions, made me feel comfortable with leaving my belongings with public storage. Thank you Brsndi😘
Allyson was a great help the other day. I wasn't ready to move in just yet, but she showed me some units that would be perfect for my vehicle that I want to store for the winter.
Came in to ask about units. Allyson showed me a few different sizes and I will be back this weekend to rent. She also showed me all the merchandise I will need to store my belongings. Highly recommend this location.
Allyson was very helpful went I rented my unit. she made sure I had a maximum disc lock and she offered an abundance of merchandise to me that I definitely had purshased. I would highly recommend the Brockton location to anyone.
Her name is brandy she gave me great service!👍 she was really helpful and even offered to come outside and help my aunt who couldn't come inside to sign the papers she was really nice.
Allyson was a great help, she showed me several different sizes. Definitely will recommend this place to every one. Thanks
She was a very nice. And helpful. And i got everything i needed today very good employee Allyson was her name thanks one happy customer
Allison was a very great help she answered all my questions and I'm very happy with her services.
Allyson helped us to secure a unit that would accommodate the off loading of an 18-wheeler into our unit. She was professional and knew how to contact and motivate the right people to clean out the unit in time for the delivery of our household goods. Allyson was so easy to deal with and has a great sense of humor. It made the stress of moving across the country much lighter for us! Thanks Allyson!!
Zach is an awesome representative of public storage. He helped me rent my unit quickly and easily.
I went into this location today to make a payment, I was greeted by a pleasant woman by the name of OMaira. Based on my experience today, I highly recommend this location as a great place to do business with. OMaira is the greatest.
I am writing this review because I am a very satisfied and happy customer. The girls at Brockton public storage on Main Street have always gone above and beyond to help me with suggestions , tips on storing and donating items and just overall friendly happy people to deal with. I leave there premises always feeling that I got the utmost attention and courteousness. Allison is my personal favorite at public. Always welcomed me with a smile and small talk. She is always professional and always has great BOOTS ! :) I always spread great compliments to friends. Word of mouth is the best publicity Thank you , Lisa j luz
I moved some items here because its the best price for clean and safe storage. The nice bonus is that Allyson the manager is really on top of things. For example, despite 30" of snow two days before move in, all the ice was cleared from from the lot and into the units...a huge job considering the record amounts of snow we had.
Conawa helped me with the rental of my storage unit yesterday. She was able to answer all the questions I had, and even made recommendations of your products that will keep my items safe, such as a sofa cover, of which I purchased two. Great sales skills! Very pleasant! Very knowledgeable! She knows her job and does it very well!
My name is peter balboni I've been with public storage for 3 years now their property is well maintained and the units are well taken care of the property manager Allison has been a great help to me she help me pick out my unit that would suit my needs in my budget since then I have refer 3 other people that have been very happy with the service so again I want to thank you Alison and your staff for doing such a great job thank you you got my business forever
We all know the rates for a reasonable storage in the winter seasons are over the roof. I was overwhelmed by finding a good rate for a storage during my online and in-store visits in quite a few storage facilities. I finally came across this facility on main street, Brockton. I couldn't believe how soon I was relieved off stress when I talked to the facility manager "Allyson". She has a lovely and friendly personality. She is very understanding. She listened to my needs and offered me a great rate, which I took immediately. She showed me the storage and I liked it. She is very polite and outgoing person. I would definitely recommend this to anyone who is in need of a storage. Great deals and professional staff who want to help and care. Thank you Allyson.
Thanks Janieca ,for the great service .
I walked into the Brockton facility inquiring about storage and I was met by a very positve, upbeat pesonality by the name of Allyson. She was very informative as to my options at her facility and asked me about what I had in mind to store so, she can better fulfill my needs as a potential customer. In my experience I was introduced to a variety of sizes of units at such a low cost thanks to Allyson being such an informative employee. Although, today I regretfully declined Allyson's intriguing pitches to get me locked in today, I do plan on being back in February after being informed of what Public Storage can offer my needs.
Allyson is always great friendly and has a smile. She always has an answer and makes you feel welcome. They also have the best storage price in the Brockton area. I wouldnt go anywhere else
Best rates in the area when you start the process online. The manager Allyson was very accommodating and super personable. I trust my property is under good stewardship and highly recommend!
I'm a returning customer and allyson was a great help and very friendly.
Allysonand Beatricewere very helpful with my move in experience. They showed me a few differentsize units and offered me the correct kind of merchandise, which I will be coming back for. I recommend this property .
I'm going to be moving soon so I had lots of questions and the young lady was so nice and very patient. Definitely going to use this facility.
Really great place! The staff here is very friendly and helpful. I always store my surplus college supplies here so that I don't have to lug it all back to New York and I have been more than satisfied with my experience each time. Recently I spoke to one employee, Omara and she was extremely nice and helped me locate a rug I had left on the property in less than 15 minutes! The services here are excellent, and I would highly recommend storing your items here.
I showed up after closing and Ms. Allyson was very kind enough to sign me up and put my belongings into a storage unit. Thank you Ally. Way to go!
Customer service was excellent.staff was friendly and welcoming and extremely helpfull
First time renting a storage unit and had no idea how it worked. Allyson and the other woman in the office were beyond fantastic. They got me a great deal and explained everything in depth with me. The facility was clean and security measures made me feel good about leaving my stuff there. Wouldn't hesitate to use them again or to recommend them to anyone. Great job ladies thank you for all your help!
Manager was very helpful and nice. Very easy check-in. Thank you!
So I had a few things in storage at the Brockton location and I dealt with Allyson who was absolutely fantastic! She made me feel very comfortable, answered all my questions and concerns and made sure I left happy. I highly recommend this location and seeing Allyson if you ever need a place for storage. You will NOT be disappointed!
Fantastic facility the help there was great any time I ever had a question or need it was answered or handled. I would recommend this place to anyone wanting a safe clean place to store their things.
Public storage is great...The unit was cleaned. The staff was very helpful and actually funny. They were not just all about business but engaged in conversations which made me feel as if I could trust leaving my property there.
This is a very convenient location. Easy access and helpful staff
Everyone I have dealt with at this location is just great, The staff couldn't have made the move in process easier, very happy I made the decision to go with this Public Storage location.
Stopped by to check out some spaces. John was very helpful. Im not moving until next month but wanted to get a feel for what I was getting into. He showed me a few sizes and told me what I needed to buy to pack up my stuff. Hes a very smart guy who knows his information. Very impressed with this place.