Public Storage Self-Storage Units at 120 N Main Street, Brockton, MA

Management has been everything that you can ask for and more. Above and beyond common curtousy. Thomas makes the storage experience simple and easy.

Saw a dead mouse in a unit as soon as one of the employees who was showing me around opened the storage unit. He moved me to another location but I should have taken that as a red flag. Fast forward 3 months later and had to throw out all of my furniture due to mice infestation. Mice urine and feces covering EVERYTHING I had in the unit. This place is dirty and in a terrible area. Will be filing a claim.

I was delighted to have my problems solved easily. I would do it again!

I am posting this so Thomas gets the thanks he deserves for a job well done . He goes above and beyond. Thank you

Thomas was helpful

Not convenient for my need but it is for others.

Brandon and (I can't remember the name – Chris? – he had long brown hair and facial hair) were a huge help. Thanks guys.

The best customer services Come see for y'all selves

I live around the corner but the addicts keep trying to steal my electric scooter I use for work..does this place have an enclosed space I can access to store my little vehicle so I can just park it somewhere safe at a reasonable cost?

Brandon and Thomas were amazing! They were 1st and foremost so professional and kind- easy to talk to during this difficult situation. Extremely knowledgeable and resourceful. They made my experience so much more manageable. 2 thumbs up!

Very professional, clean, & organized

Thomas is one of the best managers I have met. He is professional ,knowledgeable, and respectful, and he has helped my mother in law unit and fixed my problems in every way that no other manager could. Thomas is a hero! We had a great conversation. This location is very busy and is located in the tough neighborhood of Brockton. It takes a lot of heart to run and maintain this site. Thomas has the heart, and he is holding it down and doing a good job running this site. The place is clean and well maintained, the office smells good, and the bathroom is clean. I recommend people to rent here. I have been a property manager for different storages for many years. I love what I do. I know it is not easy what Thomas is doing, but I can tell he loves what he does. Thomas is a big asset to your company. Please take good care of him. Good manager, don't come easy. Thank you for your kindness and help. I will recommend people to rent from Thomas! Great customer service.

Great way to pack and store your stuff when you don't have any room in your apartment or house.

Staff is great

Thomas was very helpful with moving my heavy items.

Thomas is great, he is a caring person and has a lot of patience.

Thomas the front desk worker was super sweet and made our moving experience amazing. He helped us move a lot of the heavy items into our storage container and even stayed after his shift to help! He gets a huge MVP award in my book for all his help (GIVE HIM A RAISE HE'S GREAT!)!!! Highly recommend this storage facility just because of Thomas!

Darryl was very helpful. He helped me decide what size storage was best for me. Great customer service. Thanks Darryl

Darryl on the desk is Good

Great customer service. Easy process

Darrill was extremely knowledgeable,and helpful.

The one GOOD thing about this PS was the rental agent Daryl he was very helpful with my move out more than helpful,thank you Daryl

This was the easiest rental I ever had and informative..

Smooth move in. The manager Darryl was very helpful and made the process easy. I was moving from another storage unit and the customer service at this location is much better.

There were mice everywhere and there are piles of trash and furniture outside and inside the building. My guess because of the mice.

Very good experience! Excellent attendance by Mr. Darryl, very attentive! I recommend!

Thank you Mr. Darryl,for the good service, educacion and attention! I recommend.

I am Dora Campos (Box 1434), I would like to congratulate Mr. Darryl for the education, good service and attention received. Thanks! I recommend.

The present guy (Darryl) is awesome and does a great job.

After I had completed my app on line. When I finally came in to office. I met Darryl who help me out very professionally When I came in I thought there was a elevator,he change my unit with no problem. I my time here was very helpful.

Darryl was very supportive and very respectful. He helped me get the best affordable storage unit that best suited the amount of stuff that I have to store here. He's done nothing but work very hard to help the people with a reliable storage price that doesn't hurt their pockets. Now I know times can be hard but Darryl has done nothing but work with me and he takes the time to actually listen to what people need and helps them where it feels comfortable to make them feel welcome here and keeps a good positive state of mindfulness with the people who rent here.

Darryl is a great helper, and very polite. I give him three thumbs up👍👍👍

Darryl

Darryl is amazing he should be the one called more often 😊 he’s very understanding about things I appreciate him for that he needs to be moved up somewhere in y’all’s company !! Thank you for having him !!😌

Darryl’s customer service was awesome ! Very Patient, Attentive and professional. He made my experience that much better !

Mr Darryl was very helpful, talk slow enough for me to understand minute details even fees and things not to do. I worked for a major retail chain for 28 years managed for almost 20 years and this is the type of service we like to give our customers. Excellent job, most of all the price match the service provided.

Darryl is the best customer service rep professional superb service thank you so much

Carl was a great help

Daryl's been very good to me at this facility

Excelente service

I hate thes place nice service

Shama is very professional and friendly manager . This is my first time here . I am very happy to rent the facilities.

Sharma is very fast she is all business.thamk you.

Shama did an awesome job helping me find the right storage for me.

Shama was pretty great manager, she gave me the best customer service and really helpful thank you Shama

Shama is a very professional and helpful manager . She helped me to get the unit as I needed.

Shama is a great worker ! She helped me as soon as I walked through the door ! She’s very friendly . Thank k you and appreciate it

Shama great worker. And she wil take care of all storage needs

Shama had extremely helpful and personable! She works great under pressure, very patiently. I would recommend everyone to come down to Public Storage and get your unit today!!

Not bad of a place .

Just went in for a storage unit and asked a very lovely employee named Shama if it was ok for me to check out the sizes of the units by viewing them before making a decision and she had no issue with this whatsoever. She was very polite throughout the whole process and answered all my questions. I would definitely recommend this storage unit if they continue with the nice customer service I received today. Also it was nice and clean☺️

SHAMA IS BEAUTIFUL, VERY HELPFUL AND EFFICIENT SHE MADE SURE I HAD WHAT WAS CONDUCIVE FOR MY LIFESTYLE. EXTREMELY DETAILED, FRIENDLY & PATIENT!

Carl was good when handling the rentals

Shama was very helpful and professional.

Shama was very good with information and service and very polite.

Great price... I've just noticed a few rodent droppings though after maybe 6-8 months

Shama gave great customer service!

We got exceptional service from Carolann she was very polite and professional extremely helpful as well thank you for the great service on a rainy cloudy day.

Pretty Good Place. Prices Are Very Reasonable.

Ok place. I don't like the mice.

The prices are great and great customer service! If there are any questions or concerns, they are very attentive and willing to address them in a timely manner. I greatly appreciate that and Couldn't ask for anything more.

So far so good I can't really complain the workers are nice, I have seen a few mice i droppings in my unit, I know that is something that can happen at a storage facility but for the most part I can say it is a very clean and safe storage facility my unit is on the ground level

I called to find out a particular size unit was available and Carolann took me around and we found a unit I needed. She was very friendly and delightful which made a stressful day less overwhelming. Thank you

Came here to get a sense of the unit, Carolann brought me around and was very friendly and insightful!

Worse place to get in contact with

Great service, clean space. All I need

Shama was very nice to us, and also accommodated my pregnant friend. Explained everything well to us.

Shama from location in Brockton north main st Very pleasant very big help if you need to find a storage and want great service go see her !

I went here to had a lot of questions that Shama help my with and was professional and very helpful. She answered all my questions and helped me process a payment. Thanks Shama.

Shaka worst service ever if I could give no stars I would

Thanks for your service helpful employee good assistance and nice place Thanks Shama for your attendance I’m so happy wit your service🤝🤝🤝🤝

Shama showed me everything being it was my first time there. She was really nice even. I came at 5pm, they close at 6pm and she still let me unlosd my stuff. Oh it was cheaper than Uhaul! Great storage facility, and great people too.

Me. Shama was very helpful. Great employee. Thank you.

You can only access your property when the workers are there. 9 to 5

Zero stars couldn't check in consecutive days for my appt after reserving online. People standing around outside both days wondering whats going on, no answers. Go use ExtraSpace.

Dirty. Stinks. Never anybody around to help.

DID NOT HAVE A GOOD EXPERIENCE AND I HAVE BEEN USING THIS PLACE FOR ALMOST A YEAR AND IM NOT SATISFIED WITH THE SERVICES I'VE BEEN GIVEN

Carl and Stephenielee were amazing and helpful

They shouldn't kick you out if you've been there a while moving things out and you happen to still be working when they close. Everything gets locked up so you should still have access to your storage room.

Year ago, this was my post of this storage when it was under another company "Treated well. No hassle with switching units when I told them stairs was hardship for me." Now that they are Public Storage my review is still the same. Personnel were pleasant, property is well maintained and transferring to another unit was easy. Also, able to look at my account online is a plus.

She was great helping me and finding stuff for me and the perfect place to store my stuff

Stephenielee was so kind. Showed me units to get an idea of size and explained everything. Even recommended a mover that offered a fair price unlike most places. The place is very clean though a bit of a maze at first. Would recommend it for anyone needing to store items.

Fast , friendly and efficient. Stephenielee is the best! Oooooooooooooh yeaaaaaaah!

Obrigado sra stephanie voce e grande manager

Great place . Nice staff , place climate control , clean . Amazing deals

Carl was great and very friendly great place

My boyfriend and I rented a space today with stephanie. She greeted us with a big smile. She was very nice, quick and professional. And the building was cleaner than I expected.

Customer service very nice

Stephenielee was a great help with all storage needs. I recommend this facility and I give there customer service 👍👍.

Ivan was good with his help

Ivan was very very helpful with setting up my unit

I must say I had a very pleasant as well as professional experience visiting this location. I felt recognition once entering by being prompting greeted, all my questions were adequately answered with a pleasant and professional attention. The customer service displayed was excellent. I must say I was impressed and because of how I was treated, I prefer to visit this site specifically going forward for all my storage needs. Five star treatment!

Zack showed me storage facilities He was very informative about the rooms. I will definitely recommend it to family and friends

Tom Shidler helped us into our storage unit. Good space, properly secured, and with friendly and professional staff. Happily would recommend working with this team and business! :)

Tom S was amazing! He was so helpful! I was having trouble switching the storage lockers and not only did he help me decide on the storage space, he also gave me a tour of multiple different spaces until we found the perfect space for me. He answered any questions that I had and helped with my paperwork. 10/10; would definitely ask for his help again!

Great place good prices friendly staff

Steve was really helpful. He listened to my needs carefully, was respectful, and knew his stuff. Would definitely do business with Steve again. Thanks Steve!

Excellent customer service provided by Kemoy Davis! She is friendly but professional; enthusiastic and gives relevant information about your business! She is an asset well deserving to be kept!

I’d would like to thank Kemoy! She was so helpful and pleasant to speak with. She was quick with the paperwork and made it seem a lot easier then before. She always greets and smiles and makes me feel welcomed. She made me feel so thankful I’d like her to know she is appreciated. Day after day she always has a positive attitude. God bless you..

Great customer service! They explained everything to me in detail, helped me out with pricing and were very accommodating. I would definitely recommend

Great customer service, fast response to a needed unit that day, very convenient. The store manager, Stephen, is great at what he does! One less stress off my shoulders! Highly recommend.

Very friendly! We were impressed!!

Nice place

Very helpful and local to everything nice new facility. I would recommend to my friends or anyone looking for storage to go to Extra Space it's the best place in brockton

Great place to store my things till I find a new home to live in, easy to get to and noticeable from the road I just love the hours!...

Very happy with the service at this location, very helpful & friendly staff!!!

Great experience with Stephan and extra space storage! They got us in at the last minute and with a great price! Would definitely use again! -Robert S.

Great customer service, Steven was very helpful. Things went very smooth, much appreciated on moving day. I was very happy....

Steve deserves 5 stars and a raise

Kemoy is awesome , great help and assett to your vompany plus can crack locks like nobodys business!!!!! Id comeback because of her!! Bruno

Great customer service and very helpful with helping me pick the right size storage unit Thank you

My experience with kemoy at extra space storage was very good . She was very professional and attended wonderful to the services we needed .

Great experience , great customer service provided by Ms Kemoy Davis

Steve is AWESOME! My husband and I would've been completely lost without him. He took us step by step and explained every aspect. Extremely professional and attentive. The unit's are clean and spacious. Great experience!

Friendly service and clean environment!! I love the man that took care of us super helpful

Keymoe Davis was very helpful over the phone and when I came in she made me feel very welcomed. I felt like I've known her forever

What a great business!! I would recommend this place to anyone needing to store their stuff. Very professional staff as well.

Keymoy is super helpful and attentive to my needs! She treats me like a human being and not just a number or sale! Thank you for listening to me when I needed to vent! Appreciate your help! Great customer service ! Would highly recommend my friends and family to your company!

Steve was really great when we were checking in. It was quick and easy the facility is nice and clean. I would recommend renting there. Just be mindful of which unit you get we have to use the stairs. Other than that great facility.

Kamoye is the best customer reps. Very nice and willing to help customer, No 1 on brockton ma

Steve and Kemoy were very helpful, professional and friendly.

The facility itself is clean and affordable and the staff is professional. The problem here is the location. It's right down the street from the homeless shelter and homeless people rent the units and basically live out of them. They come in after 6 when the staff goes home and they hang out in there until right before 10 when it closes. They bring in food and alcohol. They hang out in the back and smoke and drink. I have even heard them having sex in the units. The staff has to know what's going on. It's not like they are hiding it or anything and there are cameras. The alarm has even been set off a couple times because people have slept overnight in there. It really makes the place trashy and brings it down

I had a very pleasant experience when I visited this facility. Kemoy was friendly and professional. She answered all of my concerns and made me feel that she was knowledgeable and understood exactly what I needed. Kudos to a great experience.

Kemoy was terrific. She made the process easy and was very helpful. She went above and beyond with excellent customer service and communication. The facility seemed clean and secure and had climate control too. Thanks for making everything go smoothly.

Steve has great customer service

Kemoy, she's so funny and full of enthusiasm. Great customer service

Kemoy was great at helping us choose the right unit for our needs

Stephan was amazing, helping me get the right size room. Also answered all my questions and explained everything very well. Great customer service

Stephan was great!! Very friendly as well as professional. The facility was very clean and safe.

I have good experiences

Great facility and customer service. Steve was awesome and very helpful.

Renting with this storage facility was fast and easy. The employees are great!

Great to work with. Easy and fast.

Fast and easy

Kemoy was very helpful. Great experience.

Amazing customer service. Stephen answered all my questions, was genuine and personable. Clean facility and spacious. Fit all my needs. I'd definitely recommend extra to anyone needing storage space.

Stephan was very cordial and helpful in setting up our storage. The access hours are convenient and the location is great for me.

Steve was very helpful and explained every details of the process on renting an unit, he also was great and answering any questions that I had or concerns. I picked the right place

Great service from Steve

The person at the desk was very kind and understand. Moving into a storage unit for the first time, and the customer service was friendly and easy to understand!

Great customer service. Easy sign up.

Nice person to help me with this nice place and very helpful with my unit and showed me around the unit and picked the right one for me thank you for that

Very clean facilities. Very nice staff. Just move my things in my first month is free.

Awesome storage soage very detailed about services and this place is clean..very nice helpful and professional..IF YOU EVER NEED A STORAGE UNIT YOU "MUST" use them..

Luis was extremely helpful and made the setup process for my storage unit super simple! He explained everything, showed me my unit, got me a lock and personally showed me how the whole entrance and exit strategy works. And made sure I could get in and out of my unit on my own before I left. Very knowledgeable! Great employee!

Great storage company clean and Convenient. Stephan Bento was excellent and provided a awesome service.🙂

Nice and speedy process, very well customer service

Clean area and great customer service. Luis took his time to show me different units until I found the right size.

Very happy with this place Everyone from the office goes above and beyond to help with anything you need.I lost belongings and the guy maybe Steve checked the film for my log ins to see if I dropped or left my stuff behind.He called me back literally 10 mins after my request.Its the little things that help

First time i have used Xtra Space. i must say thst im impressed with the Cleanlyness of the facility but more than that i was Impressed with the Professional demeanorof the young man( Luis) who took care of me. And i will recommend Xtra Space Brockton to anyone looking for storage space. in the future.

Love the service, Great place to rent & very reliable

We have been on again off again customers because the work we do has seasons. It is always so great to see Steve and his warm smile welcomes me right in. We find the property to be pristine so we can store heirloom belongings without having to worry about getting everything dirty. Keep up the great Job Steve.

Excellent customer service. Steve was super nice and knew exactly what I needed.

Steve called me back in a timely manner, Luis Checked me in with excellent professionalism. I would recommend anyone to come to this establishment. Thanks for the explanation and professionalism

The guy Luis was very nice and respectful. Took his time to go over everything and answered any questions I had. Great! Thank you

This place is clean & well kept. I feel easily comfortable renting here.

Excellent service. Was assisted by Luis Vazquez.

I came in & had many questions having a bad experience at another vender. The front rep Luis very polite and informative, answered all my questions. I would choose storing at extra space over anywhere else.

Wow! I was pleasantly surprised at how nice the place was! I've stored at others and was glad to feel how nice this one is. I'd recommend renting!

Although I haven’t had the pleasure of renting there, I definitely would when I need to. Heard and read very positive feedback on the staff and accommodations they provide to costumers.

I went in & recieved great customer service. I had all my questions answered and the staff there are great. I definitely rent there in the future. This is awesome.

This place is the size of Walmart and this the best thing yall made out this location smh storage really..this just shows how many people live in brockton brockton sucks tell me one good thing about brockton

Wow what can I say about this place. I've never been treated so well in my life. I thoroughly enjoyed my experience. The guy that helped me said my name is his name too, can you believe that!

Easy entrance and exit convenient location

Luis was very knowledgeable and very helpful when I walked in. He answered all the questions I asked. The place is very clean and secure. I do not currently rent there, but will be more than happy to rent there soon!

Thank you Luis for your excellent service. Very knowledgeable guy, and made the process very easy me.

Luis was great! He took his time to explain all the information I wanted to know about the units. Even went the extra mile to show me a couple of different units to keep my options open! I will definitely be using them for my storage in the near future! I would highly recommend anyone looking for somewhere to store their storage to go to this location.

Excellent new facility with great customer service. Steve and Luis were incredibly helpful.

My experience renting a Unit was very pleasant. Your Staff, Mr Luis was very excellent explaining the agreement documentation, has good communication skills when it comes to customer service. A job well done. Sincerely, Juan

Excellent service! Stephan made the whole process easy and hassle free. Super clean facility, easy access to the space, and Stephan even helped me set up an auto-pay, so even the financial part is easy. Highly recommended

My grandson needed a unit. This location is ideal for him, walking distance. Easily accessible, clean and representatives are very friendly and professional.

went there for the first time since its now open great customer service had an easy experience the people were very helpful it was nice looking area.