Public Storage Self-Storage Units at 120 N Main Street, Brockton, MA

I love going there the staff is always helpful especially Thomas . He is a great worker

Thomas and Steph are great managers

My stuff is always safe

***edit 1/13/24 It looks like the people that were staying in their unit have left...not too sure how long ago but the unit smells like urine and the amount of trash around the entire building is out of control! I have been renting a unit for almost a year now and have had no problems until i went today to get my Christmas totes and the people in the unit across from me are squatting in their unit! Food and drink bags scattered between his and my unit and 2 dead mice in traps! I did go to the front office and say something but I would not recommend getting a unit in this location BECAUSE of its location!

Very friendly and easy.

Very nice staff. Storage areas are clean and secure.

Public Storage has good and bad in it one of the big bad things is the area is full of Narcotics and usually they have bums laying out in front of the property this is not a good sign for people who have problems protecting themselves first you have to protect the surroundings in general why have thieves waiting to rob you outside so choose another storage facility

I am super satisfied with the young man Thomas that helped me. I am glad to do business with public storage

Great price... I've just noticed a few rodent droppings, though, after maybe 6-8 months. UPDATE: And the price has been increasing every 2 months

Management has been everything that you can ask for and more. Above and beyond common curtousy. Thomas makes the storage experience simple and easy.

Saw a dead mouse in a unit as soon as one of the employees who was showing me around opened the storage unit. He moved me to another location but I should have taken that as a red flag. Fast forward 3 months later and had to throw out all of my furniture due to mice infestation. Mice urine and feces covering EVERYTHING I had in the unit. This place is dirty and in a terrible area. Will be filing a claim.

I was delighted to have my problems solved easily. I would do it again!

I am posting this so Thomas gets the thanks he deserves for a job well done . He goes above and beyond. Thank you

Thomas was helpful

Not convenient for my need but it is for others.

Brandon and (I can't remember the name – Chris? – he had long brown hair and facial hair) were a huge help. Thanks guys.

The best customer services Come see for y'all selves

Brandon and Thomas were amazing! They were 1st and foremost so professional and kind- easy to talk to during this difficult situation. Extremely knowledgeable and resourceful. They made my experience so much more manageable. 2 thumbs up!

Very professional, clean, & organized

Thomas is one of the best managers I have met. He is professional ,knowledgeable, and respectful, and he has helped my mother in law unit and fixed my problems in every way that no other manager could. Thomas is a hero! We had a great conversation. This location is very busy and is located in the tough neighborhood of Brockton. It takes a lot of heart to run and maintain this site. Thomas has the heart, and he is holding it down and doing a good job running this site. The place is clean and well maintained, the office smells good, and the bathroom is clean. I recommend people to rent here. I have been a property manager for different storages for many years. I love what I do. I know it is not easy what Thomas is doing, but I can tell he loves what he does. Thomas is a big asset to your company. Please take good care of him. Good manager, don't come easy. Thank you for your kindness and help. I will recommend people to rent from Thomas! Great customer service.

Great way to pack and store your stuff when you don't have any room in your apartment or house.

Staff is great