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Public Storage Self-Storage Units at 12501 Hemlock Street, Overland Park, KS
Address
12501 Hemlock Street
Overland Park,
KS
66213
Full Service Kiosk Available
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
8'x15'Online only price$ 68/mo
Parking 8'x15'- Uncovered parking
$ 68/mo $91Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 147/moLarge 10'x20'- Outside unit
- Drive-up access
$ 147/mo $196Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 151/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 151/mo $202Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 189/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 189/mo $252Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Overland Park
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews
I had a wonderful experience with Brandon. He was knowledgeable and answered all my questions. Would definitely recommend to a friend! Easy to sign up but closing my account has been a nightmare. Within a year, my payment went from 60 to 95? I continued making payments but I’m not sure why there’s been an increase!!
I check all my stuff out of my storage unit the end of last month and they’re harassing me that my payment is late for the month of June. I’ve called the office over 10 times this month and NO RESPONSE! I call public storage customer service and NO RESPONSE. I’m very upset because initially I gave the place 5 starts but it’s been such a horrible experience since and I can’t get ahold of ANYONE.
I’ve had many units over the years. Allison is the manager onsite. She wears many hats and helps out at other sites. As stressful as that may be. I’ve never seen her with a bad attitude. She’s always smiling. When i was behind, she wasn’t pushy, gave me options and explained things in human terms. She shows ownership and great pride and is an extreme asset to public storage.
Richard was very helpful and polite with answering ALL of my questions! Great customer service!!
This location is awful. Poorly maintained, zero customer service from management. Day 1 and we couldn't even access the unit because they failed to inspect it to see if it was rentable — the overhead door was damaged and couldn't be opened. Been waiting four days for a call back and refund on our reservation as we've had to find an alternative facility due to the lack of response from this place. Their exit gate was broken and unusable, and one entire row of units had burned to the ground VERY recently. Stay away from this place! What a dump...
Horrible. Cannot get a call back from the managers. Left multiple messages. Called the national company. The property is a disaster. Go elsewhere.
Seemed great at first, the problem came when it was time to move out. I canceled renting with them, emptied the unit, and moved out. I was still charged for the next month's rent. When I called the office I was told that it would be taken care of. Problem solved, I thought. The charge was not removed. So I called again. Same thing. I was told that they would "escalate the matter" and management would take care of it. Never happened. I called multiple times and was brushed aside or had "calls dropped" multiple times. Eventually, I started getting calls from collections about the matter and finally just gave up and paid the months rent for a unit that I was not using. They have been very unprofessional and I do not recommend them to anyone. There were also a lot of spiders in the unit.