Public Storage Self-Storage Units at 3150 S 44th Street, Kansas City, KS

Kelly is so helpful and a pleasure to work with. Also, the property has some great upgrades and is well taken care of.

Efficient Friendly, & Professional! Kelli is Great! Steph

Martez was a great help

Everything was so great Kelli was a huge help

I’ve had a unit at this PS location since early 2020 unfortunately, and I’ve had a couple others at different KC area(a couple in OP) locations throughout most of my adult life. My uncle also had units at this particular site for many years before too(until he switched to because it would be cheaper for him). I would give ZERO stars if I could. Idk what the F*** is going on with this location this past year or so but they’re really on some shit lately. In summer 2023 I moved my stuff to a much bigger unit than the tiny one that was intended to just be for a week or two in early 2020 until all the covid lockdowns started. And just like units I’d had with PS before, they increased my rent like $20/year, once a year, but at least it was consistently the same $ amount and again, just once a year. The repeated price increases is a big part of why I decided to go ahead and move my stuff to a bigger more cost effective unit, since the one that had started at less than $60/mo at the end of Feb 2020, was now costing $130/mo after the 2023 increase. Other reasons where that I just wanted and needed more space since my storage unit need had become more of a long term than originally intended when I packed the previous unit Tetris-style(floor to ceiling, wall to wall) just to utilize the smallest most cost effective unit at the time since it was meant to be very temporary, and now I wanted more space so my things could actually be accessible while being stored. The much bigger unit I found was only $40 more per month, $176, but significantly more space for the money. And there wasn’t like some listed/stated deal about the price only being that pricing for a limited time like was the case for a couple others units(which is why I didn’t choose those even if cheaper initially), so I was only expecting the usual annual increases. Fit my needs perfectly! Got everything moved from one unit to the other, and was very happy, and again, this was like June 2023. (I had to cut out the meat of this review due to it being too many characters but the full review is in screenshots that I numbered sequentially in case they load out of order, for those that want to read all the details) Anyways, back on track… I tried calling them, I’ve called them multiple times, leaving multiple voicemails since January(today is 3/19/25) and I still have yet together any callback from them, even though their voicemail says leave a message and they’ll call you back. At this point I’m even more concerned why I’m paying so much for rent if they can’t even pay the one person that they employ onsite(if they still do) to answer or return phone calls!! $176 to $344 in less than a year and a half?! Make it make sense!! Especially when the listed rent for the same size unit on their site is $139/mo “online only”, but still “only”(compared to my cost) $201 for their “in store price”, and in the other times I’ve checked online the past couple months, the pricing has never been more than $180 online.

Great customer service! Very friendly and smooth transaction

I spoke with the property manager Kelly, on the phone and she answered all my questions. I rented a unit online, easy peasy. The unit is clean, as was the property. Great experience!

Martez was great today very helpful

Martez was a great help today, He's the greatest and, I just may tip him.

I attempted renting a large storage space... No one ever called me back. Drove over to pay and set up rental space. Door was locked and called multiple times and left voice messages for 4 hours before I arrived. Read all the negative reviews after the fact unfortunately, and they are all so true...save yourself wasting your time here. Moving is stressful enough, without the hassle of a company who doesn't want my business. The I 800 Storage number customer service agent was very professional initially Date: Feb. 26, 2025 44th and 635- KCK location

Kelli was so helpful and informative. This has been a wonderful experience

They scam you out of money every 3 months

Kelli and Amanda rock!

Brenda and Kelli were great. They were very patient and kind and very informative. They should get raised.

Kelly has given me extraordinary service

Alexis was so helpful today I appreciate it so much thank you

Montez is Solid. He deserves to be the Manager. Not that lady. She is a joke. Horrible customer service, never returns calls.

Kelly is the greatest person ever don't get rid of her

Christena was very helpful and knowledgeable during my move into to another storage locker.

I’ve been working with Kristena at the Public Storage on 44th street in kck and she has been wonderful to work with. She’s been very diligent in making sure everything we needed was taken care of promptly.

Kristena was awesome yesterday! Thank you again!

Kelli was very helpful and nice. She’s the best

Martez was very helpful and kind

Martinez was a great help.

Martez was wonderful helped me get my first storage unit!!

Martez was a big help today

Such an awesome place. Kelly was AMAZING. Best experience with a storage place EVER.

Martez Young did great setting up everything quickly and really helped!!!

Kelly and Melissa were extremely accommodating. I came in last minute and they stayed later and were very patient with me

Martez was great helping me out. Thank you

Martez was very professional and very fast. My experience was a 10/10. Thanks so much Martez!!

Byron was most helpful!!!

Kelli the on-site manager is the best.

Nos atención Kelli muy amable y nos dió la información muy clara ya que es nuestra primera vez rentando un storage, y nos ayudó a llenar la solicitud por linea 10-10

Kelly was an amazing help!! Couldn’t recommend this place enough!

Byron was very professional and helpful. Showed me multiple units that would fit my needs and helped me purchase retail items.

Kelli was amazing and the best at her job. She was so sweet, kind and very helpful.

Kelli is the best!! She is always friendly and does whatever she can to help

Fulton is a great person who has great customer service skills. Glad I got him on the phone.

Kelli is always so helpful

Would not rent here again. Moved out April 2 and got charged the entire month, told they would not prorate. Customer service doesn't return phone calls. That's bad business.

Kelly is a wonderful spirt… you need more like her? 🙂

Very friendly and helpful

I called about renting a storage unit & Marcia was very friendly & helpful. A breathe of fresh air to someone who is having a hard day! Thanks Marcia!

Marcia is always very helpful when I come in to make a payment. She's the sweetest girl I've met in the Public Storage industry.

Marcia was very helpful and explained everything very thoroughly I left feeling good about choosing public storage

Marcia was a pleasure to work with she was quick friendly and efficient 😊

Marcia was super helpful getting my unit booked and transferred.

Marcia was you guys best employee I ever dealt with . She was very nice & polite and helpful.

Marcia, has great customers service. Wil be back

Have been with Public Storage for a long time and the service has always been great so far! Every month when I come in to make my payment the girls behind the counter are always friendly! Marcia and Kelly are the best!

Amazing service. Very compassionate and helpful when things happen. Marcia was amazing with her customer skills!

Marcia was very helpful with answering my questions about your units.

Marcia was very helpful and and sweet.

A very good employee of public storage...very friendly and helpful

Marcia has been very helpful with everything, no matter how small or large! Wonderful experience!

Marcia sweet lady

Marcia was very helpful and courteous

Marcia is a really nice lady and is easy to work with. I highly recommend her here at public storage.

Kelli was the absolute best.

I moved back to KC from Texas. I sold my home in Texas before I was able to buy one in KC. this required me to store all my worldly possessions in storage units. I rented two units from this location on the same day. Paid for them both on the same day and closed them both on the same day. Both were quite dirty when I opened them the first time. One had the walls falling inwards. I had to bring in a large truck to unload and navigating the over filled lanes was very difficult. If you are unskilled at operating a large truck you will not me able to navigate this location> When I checked out of both units on the same day I was given a credit for one and charged extra for the other. There was no difference in anything I did. Both the credit and the extra chargers were completely arbitrary. The automatic gate operating from your phone is very handy. But the app is one of the worst I have every experienced. And do not try to call or locate anyone on site. They do not answer or return calls (left 3 messages over two days) and the facility operator may or may not be there. If she is not you just get to wait until she shows up. I would suggest that there are better options at similar prices and would not recommend this location.

Great place.. Kelli was amazing, overall great experience. She is wonderful!!!

Look for all the hidden costs! I drove to this location to pay my bill….. nobody there to pay BUT there is a number to call to pay 45 minutes later not being able to talk to a human the computer tells me I can pay through it for an additional $10 courtesy fee!!!! Additional fees after driving to the location to pay!

Friendly personal , and affordable storage

I’ve had my unit for a bit more than 4 years now. Every interaction with long time employee Kelli has been delightful. She helped me with all the ins and outs as well as answered all the questions I’ve had throughout the 4 years. The space has always been in proper order. Really appreciate the easy gate access with the new app system too!

Easy to understand terms on my unit, plus friendly service

Kelly is awesome. She is very pleasant and helpful.

Someone from corporate needs to contact me I have been on hold for an hour and a half now with customer service and been hung up on twice

Kelli was absolutely amazing! She was extremely helpful and had an amazing personality that made our moving experience a lot better.

Kelli was an amazing trainer for me and a great person! It seemed like every existing customer just loved her and she made her facility feel like home to them.

Kellie is a very kind,nice,and very helpful always has a smile on her face even when she is not feeling well.

I have used public storage in the past at a different location and i did not like it employees were very rude and were not helpful at all! I was iffy about returning to public storage but i decided to give it another try (Different location) I was very happy with Kelli she was very helpful she made the process super quick and easy! She answered all my questions and gave me recommendations on what i should use to protect my furniture. The store was very clean and organized! Highly recommend this location!

Kelli has been great, has always taken great care is me. She has always helped no matter what the situation.

Ginger help us to her full potential we thank you guys for helping us. Best rental service

Ginger was very helpful and courteous. Thanks for all your help.

Kelly helps me with everything. She's great

Loved working with Kelli!

Kelli is a wonderful lady very helpful

Went to pay my bill, and kelli was very helpful and and eager to help! Thx

I came into price a unit. Kelli was awesome with everything and I will be back and send friends

Kelli is great!!! Great service and kind and helpful. Thanks Kelli..

Ask for Kelli! She's wonderful!

Kelli was awesome. She is a very knowledgable person. With a great attitude for the work she does. Give her a raise

Kim was super helpful. One of the best experiences Ive had while looking for a storage unit.

Sondee and Kelli were very professional and alot of help to us. We highly recommend this facility with this staff. Totally Amazing. Thank you both.

Kelli was awesome! So thankful foe how easy she made threw rental prices!!!

Great job

I just got a storage at your Fox ridge location and it was I dealt with autumn she is great you guys need to give her a raise she was the greatest person she helped us out she made it real easy for us and everything was great I would definitely recommend you guys and I would definitely recommend to see autumn when they come

Very helpful. Kelli and Jason were fantastic and friendly

Kelli and Ginger did a wonderful job helping me pay my bill. I had such a hard time finding a store to pay at and this store solved that problem and I am eternally grateful!

Kelly was awesome!

Kelli was absolutley wonderful to work with.

Kelli was friendly and knowledgeable. Glad we found this place

I love the friendliest and knowledge of Kelli Burch. She took the time to explain to me pricing on different sizing on the storage space. Even helped me download the app for easier access to my account.

Kelli was so helpful! Love this place!

Kelli is great! Great help and friendly!

Kelli was awesome and very friendly and explained everything wonderfully a giant asset to public storage

Lady was very friendly and helpful. When I first got a unit to rent. Then I noticed my clothes and furniture was showing mold growing on it. Then when moved out they threatened to charge me$100.00 for throwing my trash in their dumpster. When I argued to see what place wants you to clean up after yourselves but wont let you use your trash can. The district manager joined the conversation with "we could of charged you 10,000 $ if I would of just read their sign.

Kelli has been very helpful and patient and understanding and she does everything she can to help me. I recommend anyone I know to store here.

Had to get unit after our landlord had all the sudden evicted us after being payed ahead on rent so was thrown into a chaos situation and called all around and the manager here Kelli was so helpful with us and has worked with us so much highly recommend

The lady was very helpful

The lady in the office was very helpful and very kind unlike the people at my storage unit on State Avenue haha.

Just recently went through a divorce. That statement alone should explain the hell of my situation. I reached out to many storage places, and Kelli at public storage not only was professional, but went the extra mile when she didn't have to. The manager Kelli got me into a unit quickly, and very reasonably priced. Upon arrival I was impressed at how this place was tucked away, and very secure. I had an issue with getting into the gate, and it was fixed before I could even attempt a a 2nd try at the gate. It is one thing to feel like your stuff is protected and especially during a hard time. It is a whole other to feel like the manager actually cares about you and your stuff. I HIGHLY recommend this place! You get more than just storage! You actually have staff on site that will professionally and promptly assist you above an beyond! Thank you Kelli!

Any situation where someone would need a storage unit from what I have seen is stressful. Not at this place. The level of professionalism, and care from the manager Kelli at this location is worth beyond what you are paying. The facility is well secured, but still easy access for its customers. Miss Kelli not only manages the facility, but she takes personal care with everyone who walks through the door, and I was impressed over her personal care and interest is helping make my situation easier. If you want the best possible experience in whatever your situation is to get your stuff in a safe place with good people this place and Miss Kelli are an asset and the best bang for your buck!

Rented a unit today...Kelli, was super nice/ pleasant/ relatable, more than helpful, and made it very quick and easy(despite the fact that I mistakenly made 3 reservations online, oops!). Customer service is definitely priority for her, and that is priceless these days!

Kelli I like her help

Kelli is always so friendly an always answer any question I have always has smile

Kelli was very helpful an friendly

Kelli is the greatest! FREAKING GREATEST PLACE EVER

Employee named Kelli is great at communication! Gave me a call about my storage unit, having an issue with the lock & got it solved quick! Makes me feel good having a unit here with employees like Kelli!

Love this place and Kelly is the greatest property manager on earth.

I helped the previous reviewer in their move. I also wanted to express how easy Kelly made it to check in and move our things despite the bad weather. Not only was she was really patient teaching us the app so we can access the locker using only the phone and did everything possible to make it easy for us to get in quickly so we wouldn't be waiting in the cold. Kelly was a lifesaver, thank you.

I wanted to take the time to write a review because of this facility's excellent customer service. In particular, I wanted to thank Kelly, who was working on our first trip to the location. She went the extra mile to make sure that we had a seamless move of our things into the storage unit and that we understood the process. She was incredibly helpful even though we were going through a stressful move. We just wanted to say thank you again to Kelly for appreciating our business and cirumstances.

That are very helpful and nice too!

They are liars are never there to pay a bill but quick to charge you Late fees when it's clearly not your fault and you've been coming up here every day to pay your bill in cash and when the store says open 930 To 530 and no one shows up for 2 weeks

Kelli was amazing! She got us right in to a storage! Very helpful and pleasant!! I'm glad I Chose this storage

Kelli was super helpful and fun to work with! Made my experience very easy, and worth while and I left a happy camper. :) I'm happy to have a unit here.

Super friendly and helpful. Kelli down to earth!

Kelli the customer service representative is extremely and professional. She is amazing!!!