Public Storage Self-Storage Units at 3150 S 44th Street, Kansas City, KS
6'x10'Online only price$ 51/moSmall 6'x10'
$ 51/mo $68Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 56/moParking 10'x25'
$ 56/mo $74Best Price Label
- Uncovered parking
6'x12'Online only price$ 65/moMedium 6'x12'
$ 65/mo $86Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 87/moMedium 10'x10'
$ 87/mo $116Best Price Label
- Outside unit
- Drive-up access
10'x18'Online only price$ 100/moLarge 10'x18'
$ 100/mo $134Best Price Label
- Outside unit
- Drive-up access
12'x12'Online only price$ 100/moLarge 12'x12'
$ 100/mo $133Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 105/moLarge 10'x15'
$ 105/mo $140Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 166/moLarge 10'x25'
$ 166/mo $221Best Price Label
- Outside unit
- Drive-up access
12'x24'Online only price$ 187/moLarge 12'x24'
$ 187/mo $249Best Price Label
- Outside unit
- Drive-up access
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Reviews ( 328)
I moved back to KC from Texas. I sold my home in Texas before I was able to buy one in KC. this required me to store all my worldly possessions in storage units. I rented two units from this location on the same day. Paid for them both on the same day and closed them both on the same day. Both were quite dirty when I opened them the first time. One had the walls falling inwards. I had to bring in a large truck to unload and navigating the over filled lanes was very difficult. If you are unskilled at operating a large truck you will not me able to navigate this location> When I checked out of both units on the same day I was given a credit for one and charged extra for the other. There was no difference in anything I did. Both the credit and the extra chargers were completely arbitrary. The automatic gate operating from your phone is very handy. But the app is one of the worst I have every experienced. And do not try to call or locate anyone on site. They do not answer or return calls (left 3 messages over two days) and the facility operator may or may not be there. If she is not you just get to wait until she shows up. I would suggest that there are better options at similar prices and would not recommend this location.
Great place.. Kelli was amazing, overall great experience. She is wonderful!!!
Look for all the hidden costs! I drove to this location to pay my bill….. nobody there to pay BUT there is a number to call to pay 45 minutes later not being able to talk to a human the computer tells me I can pay through it for an additional $10 courtesy fee!!!! Additional fees after driving to the location to pay!
Friendly personal , and affordable storage
I’ve had my unit for a bit more than 4 years now. Every interaction with long time employee Kelli has been delightful. She helped me with all the ins and outs as well as answered all the questions I’ve had throughout the 4 years. The space has always been in proper order. Really appreciate the easy gate access with the new app system too!
Easy to understand terms on my unit, plus friendly service
Kelly is awesome. She is very pleasant and helpful.
Someone from corporate needs to contact me I have been on hold for an hour and a half now with customer service and been hung up on twice
Kelli was absolutely amazing! She was extremely helpful and had an amazing personality that made our moving experience a lot better.
Kelli was an amazing trainer for me and a great person! It seemed like every existing customer just loved her and she made her facility feel like home to them.
Kellie is a very kind,nice,and very helpful always has a smile on her face even when she is not feeling well.
Kelli has been great, has always taken great care is me. She has always helped no matter what the situation.
I have used public storage in the past at a different location and i did not like it employees were very rude and were not helpful at all! I was iffy about returning to public storage but i decided to give it another try (Different location) I was very happy with Kelli she was very helpful she made the process super quick and easy! She answered all my questions and gave me recommendations on what i should use to protect my furniture. The store was very clean and organized! Highly recommend this location!
Ginger was very helpful and courteous. Thanks for all your help.
Ginger help us to her full potential we thank you guys for helping us. Best rental service
Kelly helps me with everything. She's great
Loved working with Kelli!
Kelli is great!!! Great service and kind and helpful. Thanks Kelli..
I came into price a unit. Kelli was awesome with everything and I will be back and send friends
Went to pay my bill, and kelli was very helpful and and eager to help! Thx
Kelli is a wonderful lady very helpful
Kelli was awesome. She is a very knowledgable person. With a great attitude for the work she does. Give her a raise
Ask for Kelli! She's wonderful!
Kim was super helpful. One of the best experiences Ive had while looking for a storage unit.
Sondee and Kelli were very professional and alot of help to us. We highly recommend this facility with this staff. Totally Amazing. Thank you both.
Kelli was awesome! So thankful foe how easy she made threw rental prices!!!
Kelli has been very helpful with everything, no matter how small or large!
I just got a storage at your Fox ridge location and it was I dealt with autumn she is great you guys need to give her a raise she was the greatest person she helped us out she made it real easy for us and everything was great I would definitely recommend you guys and I would definitely recommend to see autumn when they come
Very helpful. Kelli and Jason were fantastic and friendly
Kelly was awesome!
Kelli and Ginger did a wonderful job helping me pay my bill. I had such a hard time finding a store to pay at and this store solved that problem and I am eternally grateful!
Kelli was absolutley wonderful to work with.
Kelli was so helpful! Love this place!
I love the friendliest and knowledge of Kelli Burch. She took the time to explain to me pricing on different sizing on the storage space. Even helped me download the app for easier access to my account.
Kelli was friendly and knowledgeable. Glad we found this place
Kelli is great! Great help and friendly!
Kelli was awesome and very friendly and explained everything wonderfully a giant asset to public storage
Lady was very friendly and helpful. When I first got a unit to rent. Then I noticed my clothes and furniture was showing mold growing on it. Then when moved out they threatened to charge me$100.00 for throwing my trash in their dumpster. When I argued to see what place wants you to clean up after yourselves but wont let you use your trash can. The district manager joined the conversation with "we could of charged you 10,000 $ if I would of just read their sign.
Kelli has been very helpful and patient and understanding and she does everything she can to help me. I recommend anyone I know to store here.
Had to get unit after our landlord had all the sudden evicted us after being payed ahead on rent so was thrown into a chaos situation and called all around and the manager here Kelli was so helpful with us and has worked with us so much highly recommend
The lady was very helpful
The lady in the office was very helpful and very kind unlike the people at my storage unit on State Avenue haha.
Any situation where someone would need a storage unit from what I have seen is stressful. Not at this place. The level of professionalism, and care from the manager Kelli at this location is worth beyond what you are paying. The facility is well secured, but still easy access for its customers. Miss Kelli not only manages the facility, but she takes personal care with everyone who walks through the door, and I was impressed over her personal care and interest is helping make my situation easier. If you want the best possible experience in whatever your situation is to get your stuff in a safe place with good people this place and Miss Kelli are an asset and the best bang for your buck!
Just recently went through a divorce. That statement alone should explain the hell of my situation. I reached out to many storage places, and Kelli at public storage not only was professional, but went the extra mile when she didn't have to. The manager Kelli got me into a unit quickly, and very reasonably priced. Upon arrival I was impressed at how this place was tucked away, and very secure. I had an issue with getting into the gate, and it was fixed before I could even attempt a a 2nd try at the gate. It is one thing to feel like your stuff is protected and especially during a hard time. It is a whole other to feel like the manager actually cares about you and your stuff. I HIGHLY recommend this place! You get more than just storage! You actually have staff on site that will professionally and promptly assist you above an beyond! Thank you Kelli!
Rented a unit today...Kelli, was super nice/ pleasant/ relatable, more than helpful, and made it very quick and easy(despite the fact that I mistakenly made 3 reservations online, oops!). Customer service is definitely priority for her, and that is priceless these days!
Kelli I like her help
Kelli is always so friendly an always answer any question I have always has smile
Kelli was very helpful an friendly
Can I reserve a unit for these th
Kelli is the greatest! FREAKING GREATEST PLACE EVER
Employee named Kelli is great at communication! Gave me a call about my storage unit, having an issue with the lock & got it solved quick! Makes me feel good having a unit here with employees like Kelli!
Love this place and Kelly is the greatest property manager on earth.
Kelli is always so helpful and friendly
I wanted to take the time to write a review because of this facility's excellent customer service. In particular, I wanted to thank Kelly, who was working on our first trip to the location. She went the extra mile to make sure that we had a seamless move of our things into the storage unit and that we understood the process. She was incredibly helpful even though we were going through a stressful move. We just wanted to say thank you again to Kelly for appreciating our business and cirumstances.
I helped the previous reviewer in their move. I also wanted to express how easy Kelly made it to check in and move our things despite the bad weather. Not only was she was really patient teaching us the app so we can access the locker using only the phone and did everything possible to make it easy for us to get in quickly so we wouldn't be waiting in the cold. Kelly was a lifesaver, thank you.
That are very helpful and nice too!
They are liars are never there to pay a bill but quick to charge you Late fees when it's clearly not your fault and you've been coming up here every day to pay your bill in cash and when the store says open 930 To 530 and no one shows up for 2 weeks
Kelli was amazing! She got us right in to a storage! Very helpful and pleasant!! I'm glad I Chose this storage
Kelli was super helpful and fun to work with! Made my experience very easy, and worth while and I left a happy camper. :) I'm happy to have a unit here.
Super friendly and helpful. Kelli down to earth!
Kelli the customer service representative is extremely and professional. She is amazing!!!
Awesome people to rent from. Quick and easy, very pleasant people got me just want I needed
I rented a small Storage Unit for my extra things until I move. You can use your phone to open the gate also, instead of getting out of my car and putting the Code in.
-5 ⭐️ I have been with the company since 04/20161. Our September 2021 payment was past due. I had asked the property manager if they can waive the late fee and she said no. I asked if I can make the past due, and pay the late fee at a later date. The property manager advised me that I can pay the September 2021 payment, but unless I pay that payment and included the late fee she is unable to keep my unit from getting auctioned. This is how the Public Storage Self-Storage Units at 3150 S 44th Street, Kansas City, KS 66106 treat their loyal customers. It’s a shame that they are threatening to auction our items for not being able to pay the late fee for 1 months past due. 11/15/21* Updating soon to post about the most recent and TERRIBLE experience since I posted my review. This will come after I send a follow up email to HQ and the BBB and hear back from upper management. A KELLY is UNPROFESSIONAL, RUDE and LACK COMMON SENSE or maybe she has common sense, but does things out of spite after given a terrible review. It’s sad that she is the property manager, she has no customer service skills and should be retrained. Wish I could give her a -5!!!! The most recent visit has left me scratching my head wondering how this woman ever became a manager. *I did advise her I was recording the the visit because of how my parents and I were treated when we stopped in to change the locks. UPDATING SOON
Laura was very helpful and really nice !
I am looking for a unit approximately 10x20. So you have this available and how much per month?
Kelli is very knowledgeable and really helped with a messy situation. Would recommend renting here as they are always on top of getting back to you quickly and try to accommodate you the best they can. Also spacious and nice lockers!
DO NOT RENT A OUTSIDE PARKING SPACE here I rented here about 6 months and had 2 battery’s to a boat stolen and a spare tire as well stolen here. Lost about 750$ in stolen items in total here. They also kept raising the price every month without telling me or anything. If I had known a lot of my stuff was going to get stolen I wouldn’t have rented for a penny. The office is also very hard to get ahold of when I did try to cancel and would not answer there phone. I also informed them about how I had items stolen and they don’t have cameras on the outside or anything because there too cheap to get cameras on the outside. Instead they would rather have there customers items get stolen because as long as they get paid right and pretty much told me there is nothing they can do. Would give 0 stars if I could it’s what this trashy place deserves.
Kelli is very rude always has a attitude raised the prices of the storage and never told me and when i asked about it she got a big attitude with me she never answers the phone or calls me back and is so unpleasant to be around all around she is rude and disrespectful
Awesome customer service really friendly and helpful .Katy help me throughout my unit rental and found one perfect for me and my wife..
Needed something right away. Came here and the customer service is out of this world. Let me tell you.. This lady, Keli, IS amazing. Went way out of her way to make sure i was taken care of. Great place! You will be as grateful as i was when you choose to come here!
Kelly was a great help in getting my storage unit set up and paid for she had a great attitude and was over all a lovely lady.
Always great service !!!!!!! 🙂🙂🙂🙂
I had been with them for years. Prices went up but it's still good.
Finally found a storage facility with great management. Kelly hands down very nice very friendly very accommodating and understanding. I will definitely be recommending this facility to friends and family.
If you need storage this is the place to go.
When we first rented, the employee we met was pleasant and helpful, now months later, after having an issue with the late payment, and having to get a new lock, the employee helping us was very rude, the main business area smelled like weed covered up by freshener spray... She was all around rude and unhelpful.
Absolutely impeccable customer service! I rent a spot for my trailer and one storage unit and I couldn't be happier. I rented the wrong size spot online and Kelli got me sorted before I even finished pulling in.
I was getting close to defaulting on my lease to the point of losing all of my belongings. The manager, Kelli, covered the last $20 out of her pocket to help me out! I'm so incredibly grateful for her kindness and would recommend anyone to rent from here.
Very easy transaction. And Kelly has been very helpful with any questions and concerns. She has also given me some pretty helpful tips. I look forward to continue working with her. 😊
Katy does a great job and is very helpful
Kelli was so helpful. Storing here had been so easy!
Kelli was a marvelous worker and was very helpful.
The Best Service I've had, was happy with Katy and the team at Public Storage. Would recommend if needing storage to come here!
Kelli is an amazing manager!!
Kelli is very helpful and answered all my questions!
manager was a really nice lady .helped me with my rental and i had a great experience parking my car there knowing its takin care of !!!!!!
I was helped out by Katie, she is a very polite person. Very professional and answered all my questions Thank you very much I highly recommend this place to anyone and everyone!
This one of the best storage places ever. Very Friendly, Very Clean. I would definitely recommend this location. Kelli rocks..❤
Very happy with customer service...thank you
Best place to store, affordable, clean and friendly staff
Great experience! Katy first visited with me last week and had spoke to my husband this week. She was great at explaining the size and helping him understand what would work best for us. Easy to get started and great costumer service. Thank you Katy!
Easy rental process and good customer service
Nobody is ever here I dont recommend this place to anyone
I love Katy She Was Awesome 💜💜
Kelly, the manager of the South 44th Street, Kansas City, Kansas Public Storage location is an absolute Saint. She helped me through massive anxiety attacks and tears as I addressed my rental situation just opposed again not having a paycheck for 4 months straight because of covid19. It is exactly that kind of compassion that we need everywhere in the world right now. She helped guide me through the fears of losing my things and made my situation more manageable. Miracles do happen and usually it's the people in the places you least expect it. 10 + stars for Miss Kelly.
Very friendly & very helpful!
Very professional and courteous service bu Kelli.
Best storage around
Kellie is the best I love making my pymnt with her
Kelly was very nice. Good people.
There's different size storage units to fit your needs from big to small usually super friendly service
Standard storage facility
Best place to store in town! The ladies in the office are amazing!
This place has singlehandedly made my year, my awful and stressful year, so much better. They have helped me out more than they needed to and I will always be grateful!
Kelli is Very fun employee to talk to and very outgoing. She is super amazing great asset to the you company!
Great Customer Service .
No place to ever keep what you planned on keeping. Over priced,over the one year I was raised three times. Of what my contract said to be paying each month. 😥 it's all I can say.
My husband & I worked with both Kelli & Tammya over this past weekend. These ladies were very friendly & very helpful in helping us with our questions, location for our convenience & showing us the different sizes of storage units available for our needs.
Very friendly & professional!
I can't remember the manager's name but she's amazing she is friendly and professional she should really get a raise
I initially saw a 10x15 unit online for $87 a month and called in to ask questions. After getting my questions resolved, the customer service person asked if I wanted to book one for $106. I said I saw it for $87 online which we discussed being a special for online. I told him I would just book it online then to save $19 a month, but he said he could do it for me over the phone. In the conformation email I noticed it was at $106. Since then I have been in touch with customer service as well as the location manager Kelli. Neither of which could do anything about it. I then contacted the district manager Marc Turnage a few times (both with voicemail and email) with not even as much as a response. Upon my arrival I also found out that I needed to purchase a $20 lock when I was originally told by customer service to bring my own which I also spent money on needlessly. On top of that the unit they brought me to had a whole panel of the wall that was coming apart and actually fell in when we started moving in. The only positive note was Kelli being very nice and willing to move us to another unit that day. Update: Shortly after moving in and writing my review I received a phone call from Marc and he agreed to adjust the price back to what I had initially seen online. We stayed in storage for three months total and each month the billing was a little funky, but I only paid the amount I had seen online plus an insurance fee. So that part worked out pretty well. We did have several items including an 8 foot bookshelf that a friend of mine helped me make as a surprise for my wife that did get water damage. It was sitting towards the front of the unit on top of a carpet. Apparently the bottom of the unit does not seal very well and lets a significant amount of water in, so the carpet was just soaked which led to the bottom of the bookshelf rotting and getting moldy. There was also mold on several other pieces of furniture despite having their moisture absorption mixture in the unit. On move out day Kelli was again very kind and checked in on us. Not overly thrilled with the experience, but thankful we were charged the corrected amount and are officially moved out.
Been storing for over 4 years and Kelli is always very friendly and helpful when i come in! Great service!!!!
The woman was very rude... and they charged me for a months rent even tho I moved out on the 3rd of the month.
Had the unfortunate need to rent a storage unit today, but the most fortunate experience with Public Storage. More specifically with Kelli the property manager. The whole experience couldn't have been better. I highly recommend this location. Kelli, thank you so much for your help. You truly made this experience wonderful.
Renting two units as I renovate my house. Kelli is very friendly and helpful!
I appreciate good old fashion customer service.
Alot of shady people ,rude manager and people popping locks or management also involved in shady stuff,my mom's stuff if there I'm hoping to get it out of there soon
Kelli made it easy for me to ask questions and helped me get in my unit. The site is clean and I'm 100% happy with my visit.
Called with lots of questions because I am moving down there and need a storage place. Kelli was amazing and very helpful! I will soon be a customer thanks to her.
Very good experience knowledgeable staff easy to work with go for it!
The White lady that manage the property is kind of rude but at least your stuff is seriously secured and she makes certain of that the only reason for the low rating is due to the rudeness which can be a reason to avoid the location but the peace of mind that comes with gate is AWESOME!! She's just so damn rude but aye no reason to cry when you only have to check on your items when you need something out n just pay for the unit.... I like it 😊
Kelli and Courtney are awesome very good at their jobs and very friendly
Not sure of the lady's name but super helpful and sweet. I recommend this facility if for no other reason but her.
Conveniently located but a bit pricey especially for the area
Can I access my storage unit after business hours?
We use this facility and all was fine till we went to shut the door and it literally fell apart with thousands of dollars of goods in there!!! It gets worse. The property management who lives at the facility got mad when she heard the news and said "we can't do a f**** thing about it tonight!! I would not call this place a secure facility.
Have been with Public Storage for a long time and the service has always been great so far! Every month when I come in to make my payment the girls behind the counter are always friendly!
Kelli was super helpful...jumped thru hoops to get account for new customer...fast and knowledgeable...great experience..in and out in less than 15 minutes
Style of lock provided at cost.
Courtney and Kelli are awesome!!
Great location and friendly staff.
Best Public Storage in town. I've had a couple different storage units in the past and normally always run into some sort of problem. The staff here is always super nice and seem like they appreciate my business. Customer service seems like it actually matters to them. Would recommend to my family and friends.
Courtney is amazing! Be sure to ask for her!
Courtney was very knowledgeable and was extremely helpful. I would definitely recommend this location to anyone that has storage needs.
Kelli the Mgr was AWESOME and soooo pleasant to work with. She answered all of our questions and made us feel welcomed! Much appreciated her fun and positive attitude!. Thank you for all you do, keep up the good work. 😀
talk about great customer service, came in office on a rainy day spoke with courtney and Jenny i believe her name was and they took me outside in the rain showed me a storage locker and had great prices and alot of supplies come here if need storage can see from highway
Kind of off the beaten path. Unless you get a very large unit you get a very small door.
Great experience renting with Kelli. Fast, accurate, and friendly. I would definitely recommend this location!
Nice place. I wish they had outdoor entrances to their storage units.
Terrible access and not climate controlled
Not bad service so far
Great storage experience. Courtney is always a pleasure to deal. Not only did she help me but also did a fantastic job helping my brothers when it came time for him great experience
The manager there is top notch. Very friendly and helpful. Customer for life. Courtney is the greatest !!!!
Courtney who works the front desk was very helpful. Unit was clean, and at one point there was an issue in the computer system where someone in California had the same name as me and it threw the system off. Called and Courtney had it fixed right away. Overall great experience. Very happy with public storage!
523 feet of space
What is this locations cross streets?
The are ladies did great!
Being in the military i use storage quite often. Traveling all around the country I've never felt inclined to write a review until now. Courtney was extremely knowledgeable and informative. to top it off she was very polite. thank you so much Courtney.
Okay, until our camper was stolen from their facility. Then they were unhelpful and unsympathetic. They have no security cameras, so we don't even know when it was stolen.
Our trip in was quick and easy. They helped us get the right size storage unit for our needs at a fair price. Four stars because the pavement in the facility is getting to the point that it needs attention.
Courtney made me feel confident I chose the right place. She was kind courteous and very knowledgeable
Courtney was a great help!
The property is pretty old and the parking lot has been neglected - keep an eye out for potholes and loose pavement. The rep I worked with was surprisingly pushy and made it sound like she was doing me a favor by letting me into my unit. I opened my account online and already had renter's insurance on move-in day. They DID NOT like this - I'm sure they make a fortune from selling their own policies. I think what annoyed me the most was the unexpected increase in rent (an additional $20/mo after 3 billing cycles) for no apparent reason. No letter, no email, no warning - just a larger amount drafted from my bank account. Their explanation was "our vacancy and changes in the market," which are absolutely no concern of mine. I hear this is pretty common with storage companies, but I bet most of them notify their tenants before they make any changes. We'll be moving our belongings to another location in the near future.
Very easy and friendly Courtney answered every question I had! Great customer service!!
Great service from Courtney!
It said first month $1. Well after all the hidden fees I paid $55. The website said I would pay $25 which was not $1 but was better than $55. It's the 27th of march and April 1st I'm supposed to have another $12 paid. I don't like bad advertisement. And the gate is broken and I hope someone lives on the premises. Cuz it didn't seem like it. I'm very upset. But stuck with it now
Courtney is absolutely terrific. I have used other Public Storage facilities several times and by far this is was the best one
If you need a place to store some junk, or some treasures Public Storage is the best in town, I think. I suggest the one off Shawnee Drive. Courtney's the best. If you have an issues she'll get it fixed. If you don't know what size you need, just tell her what'cha got. She'll advise you on what size you need. Keep up the good work, Courtney & Thanks for all your help... Drew
Helpful knowledgeable staff! Thank you so much Courtney for all your assistance. Clean and courteous as well. We will definitely stick with your location!
Best service i have had with a storage facility
Courtney helped me out and did a great job!
Roenia - the women that helped me today was awesome she explained everything to me in a way that I can understand she was very helpful with my daughter when I had to sign paper's so I give her a A+ 😘 11-9-16
Roenia was very nice and wonderful! She helped me get a nice unit and some supplies.
Had a friend lose everything when their roof leaked in the storage space. He even purchased the insurance and they refused to cover it. My turn to rent and the girl at the desk wouldn't give me an answer on coverage yet they expect you to buy their insurance. No thanks.
Courtney was very professional & helpful during the time I need to store my furniture. I highly recommend this place.
When looking for a storage unit, you have a lot to think about. The location, safety of your property, temperature controlled, if there will be bugs. This location is just right for anyone looking for somewhere safe and to deal wit the right people. The employees that work here are very helpful, and considerate of your needs. I would recommend this storage unit!
Great customer service from Courtney and a nice follow up call. It's only outdoor storage but for the price and size it worked out for what I need it for. Wish it wasn't so far from my house but it will do for the mean time.
Courtney was the best ever she needs employee of the year 5+++++××× stars
Having to find a storage unit can be stressful, especially when you are also in the process of moving. Courtney at this location just made everything easy. She was polite, thoughtful, and considerate. I would recommend this storage facility based solely on Courtney's quality customer service.
Whatever Courtney gets paid, I'm positive it isn't enough! She is the face of this business and represents it in the most professional manner. Quick, concise, and extremely knowledgable. And nice too! A true pleasure to do business with.
Very friendly, clean, staff was knowledgeable, highly recommend this location.
Just came into town from Florida to drop off my boat. I was alone and I needed a spotter for the passenger side of the boat to help park in a enclosed garage. Courtney assisted me and was very patient. If it wasn't for her assistance, I would have had to wait another day or park the boat outside. We need more individuals that display servant leadership like the way Courtney did with the will do anything for the customer. Thank you again Courtney for making my experience at Public Storage pleasent.
Public Storage is a place to store your stuff, that's about it. I give them 5 stars because of Courtney! She has been at this location for several years, I dread going in to pay my bill anytime it's not her! Courtney always knows who I am and has my account pulled up when I walk in, such a positive attitude and eagerness to solve any problems you have. I have called corporate and reached out to the district manager several times, none of which respond the way she does! Corporate and the district manager could learn a few things from her! She truly goes above and beyond ever time. So save yourself the trouble and ask for Courtney!!l
Serena Serena was a perfect service thank you
Came in for prices and viewing of some storages, Sharila was super helpful, very knowledgeable, and informative I was extremely pleased with my service.
Courtney is awesome. She's fast and friendly and always very helpful. I liked her so much I now have three units there.
Ronald was suuper amazing. He was very friendly and helpful!
I came in to make a payment and Ronald was very helpful and efficient.
Courtney, the manager who helped us, was courteous and professional. She helped us with a smile, answered all of our questions, and gave us a tour of the facility before starting paperwork to make sure we were getting what we wanted. We went to this facility after a nasty experience at the Westport location. I would highly recommend this facility for its courteous staff, private location, and adequate facilities.
I needed a space for my gardening tools. Ron was knowledgeable and fast with the process. Will rent here again!
Courtney and Ron have been very helpful and friendly. Courtney rented me the storage and is knowledgeable. Ron is usually there when I pay the rent (on my days off), and is very nice and courteous.
Roenia was very knowledgeable and helpful, I would recommend anyone who needs to rent a storage to this store. Customer service was excellent.
Taunya is amazing! Customer service is incredible. She knows her job very well.
We acquired a storage unit today for our rescue group. Craig was so hospitable and easy to chat with. He was very down-to-earth and refreshingly honest. He helped me find the perfect unit suited to our needs. What is normally a tedious task was an absolute breeze. I am very glad I stumbled upon this location and the wonderful employees associated with it.
Shawna was sooo helpful in coordinating making sure a semi could get in to pack my stuff for a cross-country move. They went above and beyond to meet my needs and make me feel at ease. Follow-up was quick and courteous. Highly recommend!
The service was excellent..and storage was safe and sound.. And Shawna was great
I was in recently looking for prices, wasnt expecting to purchase, Courtney was assisting me, was very nice. Assured me that i was getting the best deal. Purchased a locker, was extremely pleased with my service. would highly recommend this location, ask for Courtney. Shes the best!
Courtney was great, the process was quick easy and simple !
I was able to find a space that met my needs while I was in the process of moving into my new house. Easy access to my storage unit, simple process for opening/closing my account, and Courtney was very polite and helpful in answering any questions I had.
I reserved my storage unit online to get the discount and Ron called me within 10 minutes to confirm. I went down there and he showed me the storage unit before I rented it to make sure I was pleased with it. He answered all my questions. The whole process was fast and easy.
Courtney was awesome. Very efficient and a pleasure to do business with
Rented here and Ms.Courtney helped out a lot. Answered all the questions we had and gave us the best experience! Highly reccomend to anybody for storage needs!
Wish it was cheaper but Courtney at the front desk was always pleasant to deal with. Thanks!
Courtney was great even in the cold, nothing but smiles.
Public storage has been perfect for me location , security , and service always courteous always helpful. Thank you
courtney is always a great help!
Courtney and Kirstie were very helpful getting me started in my public storage experience.
Courtney helped us get storage for some property that was taken in by the court for court ordered support. She made the complicated really simple. Good customer service.
There's this hot guy thats working here today, he is just as awesome as he is gorgeous. Great service Craig.
Courtney had excellent customer service and was very flexible. Would rent again!
Courtney was nice, polite, very informative. Great pleasure to deal with.
Courtney was very professional and quick
After having rented from several storage facilities in Kansas and Missouri , the managers at Public Storage have always stood out among the crowd. I have had the great pleasure of working with Courtney lately and have experienced her helpful and happy attitude when it comes to my storage needs at 44th street. Her ability to understand her job, as well as her customers is an asset to Public Storage!!
I was in transition from one apartment to another and was staying with a friend and needed a place for my things. This location was just 1 mile from her house so made any trip I needed to make there easy. I was just expecting to find a place to store my things but what I found was MUCH more..... Courtney at this location was WONDERFUL!! She was very professional, extremely knowledgeable, polite and got me in and out of there in less then 5 minutes. The unit was clean and the property very safe. The pricing was amazing and I would recommend not only Public Storage to all my friends but this specific location. With the service I received, this is where I will come for all of my storage needs! YOU ROCK COURTNEY!!!
Great service. Courtney is always very nice and helpful!
Very polite staff. Clean property.
I received great service from Emily and Courtney.
Fabulous service and clean unit.
I Received great customer service from Emily and Courtney. I would definitely recommend this facility to family and friends.
My last experience at a storage unit was anything but satisfactory. I began looking around for a new location, and I came across this one. I talked to Courtney and she was extremely helpful. She answered all questions I had thoroughly and was very polite.
I received great service from Emily, She was kind and courteous to me . I will recomened this store to my friends and family members!!!!!
A+ service thanks courtney
I rented in Missouri and my brother needed a storage and this one was closer to him. Courtney was so nice and friendly and didn't even hesitate to help us even tho we showed up five minutes before closing.
Courtney was very helpful. Definately will recommend public storage to family and friends
I hate there automated system. also no one calls back if you leave a message.
My credit card expired and I neglected to update my auto pay account. Courtney and Emily very considerately gave me a call to alert me before my account was past due and I would have to pay a late fee. I really appreciate this kind of customer service!
I received great service from Emily she was really kind and helpful to me I would refer my family and friends to she is a great preson and personality is awesome
Courtney was very helpful. Would definitely recommend to friends and family.
Courtney was by far one of the best employees I have experienced at Public Storage defiantly 5 stat worthy :)
I cant not say enough about all the help I received from Courtney. She is very helpful and extremely knowledgeable. I am impressed with the level of service I received.
Courtney at this location is so very helpful, extremely polite, and takes the time to know her customers. Severals weeks, maybe months ago, I had spoke to her about transferring to a bigger unit and she showed me one. I hadn't gotten back with her because we haven't needed to add anything to our current unit. I went in yesterday to pay my monthly bill and she knew my name, remembered that we had talked about the bigger unit and she gave me new prices on those units. It shocked me!! Besides the convenience of this location, I LOVE the courteous staff (Courtney) there. I will gladly recommend this location to any family or friends needing storage.
I have been here for a few months and I have some mixed feeling about it: First you have to physically get out every time to get in and out of the gates. Not a drive up push some numbers and you are in. Second: driving thru the back even going slow you can bottom out several types of vehicles and I know the way that they are laid out is to prevent flooding and help with drainage. Third: when reading online and booking it, they didn't let me know until I went to move things into it that, it was a unit with two doors instead of one big one. With no others that were available at that time. What else was I going to do with it. I feel forced to stay there and having two smaller doors to a big unit is a real pain. So I had to purchase another set of locks just so I could open the door. This was not done at the time of moving day and had to take time to go there during " working hours" just to purchase another lock so both of the doors could be open. and last but not lease heaven help you if you are a few minutes past gate closing time!! There is no one that can help you!!!!
Roenia and Courtney assisted me with my rental storage. They were both very knowledgeable and very professional and were quick to assist me with my storage needs. I was shown a variety of several units that varied in sizes and was totally satisfied with the one I had finally chosen. What I enjoyed most was the convenience of a well stocked of moving supplies that this property carries. This makes my move a whole lot easier. I also would like to add on how surprised I was to see how clean and well maintained this property was. I have to be honest, I've looked at several different properties and I truly wasn't impressed with the property grounds or their pushy employees. This one just caught my eye with the cleanliness and professionalism that your managers Roenia and Courtney portrayed. They are great asset to your company. I'm pleased with my finally decision and I will definitely recommend this property to my friends and family.
I think I will like having my things at this facility. Roenia was the employee who helped me get my unit and talked me through all my paperwork. She was very friendly and knowledgable about the units and finding me what I needed and it was a great deal. The only downfall to this is that I didn't get the first month for $1. I'm not sure if that didn't apply to the size of unit I rented or what but when you are trying to find the cheapest place and you end up paying more than $1 you are kind of disappointed. But overall this place is very clean and the employees are kind.