Excellent storage space experienced workers, knowledgeable, reasonable price
Jack did a great job, THANKS!
I love the manager for my public storage units. He's quick with a call back if I have any questions . He is amazing his name is Jack. Love him
Lauren was great helping me setting up at the griffith location
Thanks Jake for all the help and info
The employee who helped me was named "Jack" at the Griffith, IN location on Cline Ave. He was very kind and professional... answered all my questions and gave pertinent information. My experience was an all-around pleasure.
I forgot the name of the person helping us, but he was really sweet and helped my mom so much.
Very informative and direct. Thanks Jack
Jack is always very helpful and kind
I'd Give NO Stars! Got and Paid For By Phone. Went There A Couple Hours Later,Got Aggravated Because Couldn't Even Find the Unit! Nowhere To Be Found!! Someone Don't Do Their Job Right! Didn't Even Want It Anymore And Wanted A Refund! Then, She Said I'm Only Getting Half My Money Back From $112.!!! That Really Made Me Mad!!! A Unit I Never Even Moved In, Never Used!! Basically,Screw Someone Over!!! Update: Manager Called Me, Apologized and Gave Me a Full Refund.
Jack was very helpful and polite thanks for everything.
Good service from Jack, thanks
Service was excellent with Jack!!! Thanks!!!!
Jack was awesome help! Made everything super easy and fast!
Very helpful and courteous service provided by Jack.
Thanks!
Thank you so much Jack for you’re help i was worried first time needing storage but Jack was definitely the best thanks so much for you’re help i will recommend
Jack was very helpful with allowing us to get a viewing and also assisting us with the best size storage for our needs. Thank you Jack!
Thank You ! Jack is Great
5 stars for sure. Rental process was smooth and easy. Manager Jack was very helpful!
Again returning customer because Jack has patience kind and goes above and beyond.
Jack is an amazing Manager. He always has the answers to my questions or is ready and willing to find them for me!
Amazing location & easily accessible. Clean & well managed.
Also, very affordable!!
There’s a guy by the name of Jack who works the office & he’s great! Very patient & informative when it comes to renting your unit….He will definitely ease any doubt & uneasiness you may have.
Great customer service and will go back anytime I need it!
Jack was very helpful and informative! Great experience.
Excellent customer service!! Mr Jack is the best
Karen and Jack were very helpful.
You guys are awesome
Super clean, employee was super helpful.
Looked very secure
Jack was very hospitable, we only associated when he got lunch at McDonalds. I can see him utilizing those skills with his customers at Public Storage.
I’m grateful for Karen, who was so warm and endearing while doing her job very professionally and with love and care. I’m grateful for someone of her caliber who took my situation and made so easy for me. Please give her a raise
With all the troubles we experienced with a move from Florida to Griffith, setting up temporary storage at this facility was a welcome relief. Jack was fantastic from the first contact. He not only explained the agreement completely, he set up the app on my android phone for this old dude that made it unbelievably easy to access the unit whenever we needed. Really, every business should have such a pleasant, knowledgeable and helpful professional as Jack to make them a successful enterprise. I'm here now long-term and if I ever need to rent a storage unit, I know where to go and who to see... Jack is the guy!
Jack was great, gave me a lot of information. I felt Confident in my choice today . Thank-you jack .💯
Jack helped get my friend a storage locker when we walk in a few days ago. He was very patient with us and helped us pick out the right one for what we had to store that was in the back of the truck. We were very thankful someone was around vs others that was a self serve and order online type.
Jack did perfect job shows lots of kindness and very knowledgeable
Thanks for staying late and helping us secure our unit. Jack is great
Thanks for hooking me up with the info on the transfer option. Jack and Karen are Great!
Thanx Jack!!! You were great with helping us with renting a unit.
Jack is awesome. Very patient and polite. Walked me through the rental process and made sure I knew a the little details about renting a storage unit.
They do not have carts that would be helpful for you to move your things inside of the storage units. Some of their storage units on the outside they have locks but if you jiggle the lock the door can be raised up and that was quite a few of them. They were able to find me one that locked and it couldn't be raised open. So be careful check the locks.
Jack was amazing!!! Thank you Jack!
AWESOME SERVICE FROM JACK. Very helpful
Jack was super helpful. We asked to switch our unit and he made it happen when no problem.
Came in last minute with no reservation. Jack took great care of me and got me going the same day.
Great customer friendly service! 👍🏼
Jack was awesome . Great customer service
The public storage in Griffith and the team is great and very helpful. I had an issue and they assisted me right away also helping me with needed items for a unit! Thanks Karen and Jack y'all are awesome!
Jack helped me tremendously.
Jack was so awesome and fast and knew just what I wanted and called me. VERY great person and great place. I am so happy.
The manager is pretty kool and helpful
I have been with public storage for about 4 years Jack and Karen have been great with customer service and answering my questions.
Jack and karen are the best
Awesome customer service
Detailed oriented
Highly recommended!
Clean units and property!
Jack was very easy to work with and very helpful in showing me around and finding the right unit for me
Jack is amazing! He explained detail for detail, showed me how to use the gates, locks on the unit, and always had a smile on his face! Thanks Jack!
Closed early. Guy was always rude if needed help. Overpriced and was over charged.
Karen and Jack gave us excellent customer service. Thanks
Jack was awesome and very knowledgeable
Very helpful kind and friendly
Thanks jack for getting me those credits on my account. Always more than helpful
Thanks Jack he is my main Man!
The property manager Jack was very helpful and kind at the Cline Ave. location
The hours I wish were 24hrs that's my only complaint
Jack helped me with a transfer. I came to store at 12:30pm John Strapp had a nervous break down walking around office saying I was cheating him he scared me very bad. He was very rude. I'm 71 years old and a unit I had for 5 days he charged me 220 dollars. John in the crook and he faked like he was mentally ill. I kept telling him to calm down. Sone as I can I'm moving out of that storage
Buyer beware. These people give a certain quote over the phone. Then charge you another price once they send you the email to purchase your storage. Carrie gave one price and the rude person who answered the phone, Karen, needs to be addressed with her horrible customer service skills. She didnt even try to fix my problem. This is exactly why people take their business elsewhere.
Very good experience thank you
I'm greatful that Jack helped me with all my storage needs today. He was respectful and most helpful. Thanks Jack
Great place to store my belongings
Karen and Jack are just AMAZING!!!! Soooo helpful and accommodating!!!! Rates and specials are FANTASTIC!!!
Jack is very thorough and got me rolling well with a great unit!
Great teamwork! Very informative office management. Jack is the key to getting around the property. Thanks, for the hard work.
Jack was exceedingly helpful in helping us navigate our storage. We were first time storage users with no idea about policies or how to properly move out. He was very informative and helped answer our questions after a previous representative did not ! 10/10 would recommend speaking to Jack for anyone who has questions or just wants things done.
Karen was Very, Very helpful!!!
Best one I've could of found! Super clean and guy at the front office very polite
Jack and Karen was really nice and really gave me a 5 star service, I appreciate them so much
Karen and Jack did a Great job!
Nice people!!!
Jack was really helpful! Grateful for his help.
Stopped by Griffith public storage and got the full tour of the property. Thanks Jack!
I can only say great things about “jack” the property manager,awesome guy..he’s humble..he’s heartfelt...his assistance along the way makes me thankful for him as a great person for help! He helped me with the best deal/options and very understanding on life situations ,property is well keept,and couldn’t have whent with a better place to store my home in! Thank you so much Jack!
Karen and Jack were excellent in the service department. "Wow great people do exist thank you all so much."
The staff is very friendly and the property is clean. Was easy to set up the storage unit. Thank you.
Jack was very nice. This is my first time renting a storage unit and he helped me size a bigger unit for my things which I didnt know I actually needed. He explained everything perfectly and answered all my questions professionally and without attitude!
JACK WAS VERY POLITE AND COURTEOUS GREAT GUY TOOK THE TIME TO EXPLAIN IN DETAIL THE STEPS TO GOING THROUGH THANKS jack
Audel and Yolanda thank u very much
Tu Jack!
Service was excellent!!!!
Jack provided courteous and knowledgeable service. Very accommodating.
This gentleman Jack was awesome thank you
Jack the property manger was very polite and a pleasant interaction. The service was great and help me with the promotions.
Much thanks from Arthur and Ladarron!
Great service from Jack. Explained everything in a breeze.
Jack had horrible customer service. They closed my storage a week anda half in advance because they assumed I had moved out. They didn’t call and ask or anything, just closed my account. Then told me no refunds when asked what could they do to make it right. Very sketchy and shady establishment. Do not go to Griffith or Lansing location. They are con artist and that’s the truth.
Jack is absolutely amazing!!! Very nice and informative. Give him a raise and a promotion!!!
In and out, public storage and Jack filled the bill. Got my trailer ready, and future looks Bright!
Smooth and efficient, Jack walked me thru the whole rental process. Thanks Public Storage!
I worked with Mr. Jack W at public storage in Griffith and he was so helpful and courteous to me. I recommend this site for all your storage needs.
Jack did a fabulous job getting me set up with a storage space. Thanks Jack!
I would recommend anyone needing storage to go here. Jack was so helpful, answered all questions and very professional!
Jack was very professional, polite and helpful. I would highly recommend this storage facility.
Jack was so helpful and answered all my questions quickly and efficiently!! Highly recommend anyone looking for storage to stop here!!
Jack is amazing. My guy helped me so much and worked with me to get a bigger unit. Much appreciated. He deserves a raise.
Jack was THERE, rain or shine, always units ready to rent there.
Thanks Jack!
Jack was very informative answered all my questions. Process was quick easy. Jack has great customer service.
Jack excellent and very professional also storage unit was nice and clean.
Jack at public storage in Griffith is fantastic. Pleasant. Kind. Goes above and beyond and patient had to call him back left message and he responded quickly. I am a returning customer and it was a pleasure to do business again.
Jack was the best and very informative and patient
Jack was very helpful today
Thanks to Jack I was a hundred percent satisfied by his help for getting two of my late fees adjusted towards my next bill n brought down my bill for August 41 dollars forward thanks for being a genuine godly person 🙏😇👌
Jack was great very helpful
Nooo I left my storage with a lock now I got an email to come back down there to put a lock. Then not to mention prices went up without a notice.
There’s always something wrong, somehow there isn’t a lock to my storage and left it with a lock. On top of that my fee went up every month and didn’t get a notice
Jack was amazing and very fast 😍
Jack was very helpful with everything and made sure I got the best unit for my needs. Highly recommend!
Karen was very nice and helpful I loved the service......
Jack did a great job today. Thanks!
Jack did a wonderful job!
I think Jack was a super helpful man,he answered all my questions and was very friendly 😊😊
Hey Everyone... I recommend this establishment whole heartedly. Jack the manager was amazing to work with from the entrance to the completed space rental. Very nice manager to work with as he explained all details thoroughly and the experience felt seamless . Way to go Jack .
Ask for Jack....He is awesome I didn't realize I was over paying my storage rent and he caught the error and adjusted my rent. He went above and beyond.
Jack was a nice person to work with
We rented unit H6, and today we moved out, and I promise this, Jack took care of us. My dad had a stroke and couldn’t remember the details, Jack walked my mom through the whole process, and helped us the whole time. He went above and beyond during a really hard time for our family and that’s the stuff that matters. Jack did amazingly and I really appreciate his help.
Thanks Jack I appreciate your help u are the best help a person can ever ask for!
Thanks Jack great service.
It's a storage place. Clean and maintained.
Jack was very informative and easy to talk to guy. Thanks
VERY nice and and jack was very helpful and informative!
Jack was a pleasure to work with.
was a great help thanks jack
Very good service, helpful and friendly making my experience beautiful
Jake great to help with my needs
Jack is a excellent property manager thanks for all the great info
Very professional, courteous and locking forward to working with Public Storage and their new manager Jack.
Jack was a huge help today!!!
Monica and I really appreciate it.