Public Storage Self-Storage Units at 7830 Kingery Hwy, Willowbrook, IL

6am - 9pm access at this facility?! i've used public storage multiple times in the past, have had 24 hour access to all my other units, assumed this one would be the same. my code wasn't working to exit the facility because i stayed until 9:15pm (super rebellious of me i am so sorry public storage) the gate prompted me to call an 800# near the exit for assistance. the rep on the phone told me that they couldn't open the gate and (loved this part) i would need to wait in my car until 6am the following day OR call the police or fire to get me out of the facility. luckily there was another renter in there who let me out with a key he had. totally absurd, won't be using public storage again when i empty this unit out. this on top of the rent for the unit going up 40% after the first 90 days with no warning.

Diana is great always so helpful. She does a great job keeping things clean and always happy to see us when we come in. This facility is well cared for.

I had a lot of trouble navigating the app. There was a lot of confusion with my unit transfer. I went to the facility and the property manager was wonderful! She was very helpful and courteous. She helped me straighten all my issues out. I really appreciated that!

DIONA IS A GREAT LADY. SHE ALWAY HELPING

Diona is the best she needs a raise for the work that she does unmatched customer service!

This was my first time ever needing to rent a storage, so I wasn't knowledgeable about the process or what size I would need. The Property Manager Diona, is a God sent. She was kind and very patient with me. I made several calls to her before finalizing my rental and she answered or returned every call. Diona is great at her job and she went over and beyond to accommodate me, even coordinating things with my movers in my absence. I felt comfortable leaving my belonging at this facility, it very clean and secure. I'm so grateful to Diona and I hope the company really values and appreciates her, and how well she represents their business. God bless you Diona!! 🙏🏾 😊

I came in earlier and asked Diona several questions just to make sure I knew what I was doing. And she is always super helpful and kind. No matter how confusing I am.

Diona is amazing! Absolutely love her she is so kind and funny! Helped me get my storage unit and worked with me to help find the best unit for my needs! God Bless you, Diona!

Thank you Diona for helping me out and finding me a good storage for my motorcycle ...

Manager Diona is amazing, facility is new and clean, much nicer than other storage locations I've experienced. Easy access with phone app, indoor parking as long as there aren't too many cars. I never write reviews, but this one is well-deserved. Had some trouble with a different Public Storage location (as well as my online account due to apparent backend technical issues), but Diona patiently helped me get moved in and was a pleasure to be around, and I'm happy to have found this location. Jeff from Joliet also was incredible in trying to help me out remotely over the phone, could tell both he and Diona genuinely care and will do their best to help. Very pleased with the customer service after some initial hiccups. Highly recommend!

Working with Diona made my stay at this location worth the trip back and forth from oak park. She is very very helpful. She was always accommodating. Very pleasant and nice . She knows her job well and perform it well .Thanks for everything Diona.

Diona is great Great place to rent

The lady at the front desk is so rude and condescending.

Best storage around . Thanks so much .

Diona great customer service and very nice

This location is fantastic! Very well kept. Diona Is the BEST! She goes above and beyond for her customers! Very helpful 💜

Diona. Always answers all questions and is so helpful

I stopped by with my partner the other day to explore options for a storage unit. Al was super helpful and showed us different options. Al and Diona were just generally really kind and helpful during a tumultuous period for us. We appreciate you both! Update: My partner moved her items into storage yesterday and Auntie D and the team were kind and helpful. They’re provided a map for finding the unit and let her know that she can call at any time. On a tough day, their kindness was so appreciated.

The Manager there was very polite and very informative about what size I needed. Her name was Diona. Thanks DIONA for a wonderful experience.

Fiona is amazing! This fascilityis so clean and staff is always friendly.

Very professional. Chris was a big help with my move! Would love to do business again!!

Christopher Allen is an excellent customer service representative!! His attention to details, kindness, patience, and mannerisms put me at ease and let me know that he is customer-oriented and focused!! Thank you Mr Allen for all you do!!!

Christopher Allen had grate service!

Christopher Allen was very helpful,Great customer service very professional Great conversation Great help all of the above

I rent 5 different storage units from other companies but this is by far the best one. Algis was extremely helpful and i recommend 100%

Wow! For all my storage needs of my excess stuff in my moms basement I love going here. It’s fast, easy, and super reliable for when I eventually move out of my parents house! Thanks to Algis for helping me in this process and finding me something suitable for my special needs. Go Bears!

Great place to keep your belongings

This public storage is by far the best location. I just came from extra space storage and this team made the move feel like a no brainer. When I came in Diona and Algis helped me with getting set up, they were so friendly. Night and day difference, can’t recommend this place more!!

Diona was really helpful. Really appreciate here and the storage is awesome!

Great experience, Diona is so helpful. I can’t give her enough praise!! She is super helpful and knowledgeable!! She made the rental process and moving in process easy and manageable. The facility is clean and well taken care of. Diona, Thank you so much for your help.

Dee was very helpful and I will recommend everyone to go there

The staff here is great. Dee was enormously helpful when clearing out my unit.

$132.60 a month to $178.80 a month after 6 months - I understand inflation but a 35% increase after HALF A YEAR is insane. The lady I spoke with at the front desk is very kind and helpful and did even provide insight to the cost of other sized units but the cost of using this facility is absurd and I'll be removing my items ASAP.

I love this facility. It is new always clean and well maintained. The facility is easy to access right off route 83. The property manager Dee is awesome. Dee is very knowledgeable and professional when you leave a message she contacts you promptly with a resolution/options. I definitely recommend this storage facility!

The staff here is sooo friendly and helpful. The facility is very clean and very easy to get to.

Diona went above and beyond to help me get the correct size. I am expecting my 2 child and she was so caring. You will never find anyone like Diona. Anytime I call she always ask how I am doing. I really hope the upper mangement see how wonderful Diona is.

Diona is one of the best workers we ran into here, she’s hard working and very respectful, jolly personality, brings you in with kindness and extremely helpful, she’s so lovely thank you diona

Diona was wonderful I love talking to her very respectfully woman I love that she enjoys her job I will be coming back.

Manager is very knowledgeable.clean.

I had a fantastic experience working with Diona to secure a storage unit at Public Storage in Willowbrook, IL. Diona's professionalism and attentiveness truly stood out. She guided me through the entire process, explaining the available options and helping me choose the perfect unit size for my needs. Her friendly demeanor and willingness to address all my questions made the process smooth and stress-free. I highly recommend Diona to anyone seeking assistance with storage solutions – her exceptional service made all the difference!

Diona was great. She was very friendly and helpful.

Diona is an absolute gem when it comes to finding the perfect storage solution! I was in a bit of a bind, needing to find a storage unit that would fit all my belongings while also being convenient and affordable. From the moment I reached out to Diona, she demonstrated an exceptional level of professionalism and genuine concern for my needs. Diona's expertise in the field became evident as she patiently listened to my requirements and asked all the right questions to understand exactly what I needed. She went above and beyond to present me with a variety of options that aligned perfectly with my criteria. Her attention to detail and personalized approach set her apart from any other storage advisor I've encountered. What truly impressed me was Diona's dedication to ensuring I felt comfortable and confident with my decision. She took the time to explain the features and benefits of each storage unit, making sure I had all the information I needed to make an informed choice. Thanks to her guidance, I found a storage unit that not only met but exceeded my expectations. Diona's warm and friendly demeanor made the entire experience enjoyable and stress-free. Her commitment to customer satisfaction is truly remarkable. If you're looking for someone who genuinely cares about your storage needs and will go the extra mile to ensure your happiness, Diona is the person to turn to. I am beyond grateful for her assistance and wouldn't hesitate to recommend her services to anyone in search of the perfect storage solution!

Diona have help me out so much. If she was not here I wouldn’t have been here. Diona keep the property so clean.

Both employee Jeff and Dianne are helpful and nice. The storage facility is clean and very accessible.

Diona did an amazing job helping me on her lunch time in an out within 15 mins with a storage unit ready to go.

Diona, was very helpful and respectful!!! Love this location !!!

Ashley and Deana were very accommodating, very knowledgeable, and very polite! Very nice staff!