Public Storage Self-Storage Units at 8220 Skokie Blvd, Skokie, IL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 70/moSmall 5'x5'
$ 70/mo $88Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 77/moSmall 5'x10'
$ 77/mo $96Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 93/moSmall 5'x10'
$ 93/mo $116Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 125/moMedium 7.5'x10'
$ 125/mo $157Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 132/moMedium 10'x10'
$ 132/mo $165Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 132/moMedium 7.5'x10'
$ 132/mo $165Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 135/moMedium 10'x10'
$ 135/mo $169Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 197/moLarge 10'x15'
$ 197/mo $246Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 206/moLarge 10'x15'
$ 206/mo $258Best Price Label
- Climate Controlled
10'x20'Online only price$ 263/moLarge 10'x20'
$ 263/mo $328Best Price Label
- Climate Controlled
10'x20'Online only price$ 268/moLarge 10'x20'
$ 268/mo $335Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Skokie
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Skokie Storage Units Near Edens Expressway
Skokie Public Storage provides a variety of cheap self storage units for customers throughout northeast Cook County.
Sitting on Skokie Boulevard just south of Main Street, less than two miles east of I-94, it's an easy location to get to from any part of town.
Customers will love the selection of indoor, climate controlled storage units at this facility, which is open 7 days a week.
Smaller units, such as a 5x5 storage unit, are the perfect answer for residents off of Crawford Avenue, who are looking for somewhere to store old electronics, recreational items or sports equipment, including golf clubs for trips up the road to Evanston Golf Club.
Mid-sized options, like a 10x10 storage unit, can easily accommodate seasonal wardrobes when it's time to clean out the closet, or when a shopping spree at Westfield Old Orchard means the old clothes need somewhere else to go.
Families living near Jane Stenson Elementary School can use a larger 10x20 storage unit to hold appliances or furniture during a home renovation, or boxes full of belongings that have piled up over the years inside the garage, guest room or basement.
Inside the rental office, moving supplies are sold, including moving boxes, mattress bags, bubble wrap and packing tape.
Skokie has long been a model of modern suburban life, with progressive infrastructure, great schools, diverse residents and flourishing businesses, small and large. It's Public Storage's privilege to be able to offer affordable self storage options and high-quality customer service to the Skokie community, year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 431)
Rhonda was very professional and super helpful !
Sue has been extremely helpful. We had lost our key and she assisted us with getting a replacement. Public Storage is great and Sue is the best!
Clean, well-secured; storage area air-conditioned. Very helpful staff person.
App never works.
Sue was very helpful when she helped me signed for my storage
Sue very good storage unit, very safe, very good customer service
Sue …. was amazing to help
Sue, was very helpful at the store. She was kind and help me with my problem.
Sue assistance with storage units 5 stars
Sue accomadating helpful answers questions directly.
Sarita was so helpful. She helped me with the process of getting my storage unit after having some troubles doing it online. Definitely 5 stars for her help today!
If I could give two more stars I would!! Sarita was absolutely amazing and helped make my storage reservation so smooth. She was so kind and supportive as moving can be a challenge, she helped make it more easful. Thank you Sarita. I hope the Public Storage team is taking good care of this woman. She is a gem and deserves all of the praise.
Sarita, she is very polite and great service and I'm strongly recommended!!!
Public Storage is a wonderful choice!! There’s an inside garage area, & their workers are equally as wonderful. Sarita was of huge help as well!
Friendly & helpful!
Sarita, she is the best and help me for the payment
Sue was so helpful!! Sarita was very helpful and nice to work with!!!
5 star service by Sue
Sue was the greatest.
Sue is a very great person very helpful and explained how to stack my furniture! She’s an amazing person thanks!
Sue’s pretty helpful, let us stay in the shade
Saritawas very helpful!
Sue… helpful and kind lady
Sue was great! Helped us at every question! Highly recommend
She was so helpful, I got stuck in the garage and she helped me out and helped me find so room, much needed really appreciate it.
Sarita, she was really helpful. Thank you!
Good customer service. Thank you Sarita.
Sarita, she is very friendly, honest, doing her job. Very good to the customer. Trust worthy. Sarita, today i moved my stuff from other storage, she helps me to find the cart and offer help. She is extremely helpful and friendly and care about me.
Sue excellent within app assistance
Sue was very nice and helpful! 5 big stars⭐️
Sue was so helpful and easy to deal with
Sarita She is very friendly and explained me the process of how to get the storage
Sue is very knowledgeable and helpful person who did guide us to our needs and requirement..if you have storage guidance, Sue is the best person to approach..5 star
Sarita, professional, with direct personal approàch. Wonderful rep. for your organization.
Sue.. excellent service
Sue is very helpful . Excellent customer service.
Sarita was very helpful and explained everything to the T. She is a great person. Thank you Sarita and you can be sure she will help you to all your needs
Sarita, was very helpful and friendly and efficient.
Sarita, good satisfactory
Sue nice helpful help me with my e rental quick and easy.
Sarita awesome customer service. A pleasure to work with. Very clean, climate controlled environment. Thank you Public Storage.
Sarita was so helpful!!
Maria and Sarita help me very good and very good people
Sarita was extremely helpful with addressing a storage related issue! Very pleasant to work with and talk to. Highly recommend working with her.
The front desk person Sue was very friendly and thoughtful and gave me quick and easy customer service!
Sue is amazing! Got an amazing rate with the unit I got and am very happy
Sue was super helpful with answering all my questions and getting me set up. Thanks!
I had the most amazing experiences yes experiences with SUE as she was such a pleasure to speak to. She went above and beyond what customer service normally dictates. She helped me when I had something that was unexpected happen and it just shows there are people that care about their jobs and customers. She’s a huge asset to the Public Storage Team to say the least. Go here (The Public Storage on Skokie blvd) if you have doubts on which location to go to! Thank you Sue!!!
Sue was very helpful and courtesy. Resolved all my issues and questions.
Great experience here. Sarita in the front office is always friendly and helpful and definitely puts her customers first.
Sarita , she is very helpful and polite. She is very patient and i am thankful for her help to let me know my storage unit is safe and thank you to call me.
Melanie was very helpful and explained everything so clear! One of the best customer services i received! highly recommend!
Sarita is great customer service I really appreciate it
Sue is Awesome! Give her a raise!!!
Sue did a FANTASTIC job helping me!!! Thank you, Sue!!!!
Sue was exceptionally helpful! Wonderful service!
Sarita is amazingly helpful. Highly recommended!
Sarita had the upmost service! She was very helpful and very respectful. Loved the service.
My experience renting with this facility has been great over the years!! The facility is very clean and nicely located in a very safe area. But most importantly, has been their excellent customer service. Whenever I've had an issue, primarily concerning pricing, they've been highly responsive and very helpful. And today, Sue continued that trend and was awesome in helping out a long standing customer like myself with working out a reasonable rate. Thanks so much Sue!!! 🙏🏽
Sue was an excellent worker she was really helpful for my first time experience. Keep up the good work.
Awesome service from Sarita And Tracy
Sue was super helpful, especially when I couldn’t find a cart to move my stuff with
Sarita did an excellent job
Absolutely outstanding support from the staff members, but especially from Sarita.
Sue was wonderful in helping me get the storage and return it after I was done.
Sarita, is a very good customer service
never nice people,good service, and very clean/hygienic
Came to public storage to get more information and Sarita was the only rep available to help me. Honestly she was great and was very knowledgeable about her job, which is great. Definitely helped me out a lot.
Sue is very helpful. Got great space, good price.
Sue from Public Storage Skokie Blvd is a very friendly and helpful person. She made my experience very great. She answered all my many questions. I feel better knowing she is an essential asset at this facility!
Sue was very helpful.
I came in to public storage on 12/02/2022 and sue was a great help to me. Keep up the great work sue.
I moved in a bunch of stuff today and the new manager, Sue, was a great help. Thank you, Sue!
Chris was amazing and my life easier!!
Sarita was amazing and helped me so well recommend this location immensely ☺️
Worked with Maria on the phone and Pat in person at the storage facility.... both were extremely helpful and personable. I cannot thank them enough for their customer service skills. The facility was clean and well maintained. Overall, my experience with Public Storage has been awsome.
Chris was helpful and very knowledgeable! Great customer service
Sarita was very helpful 薩麗塔非常樂於助人和專業
Sarita helped us very much. She is a good worker. We appreciated her friendly manner.
Chris and Myesha we very professional and easy to work with. They made the whole tradition super smooth.
Chris & Myesha were fantastic! Definitely recommend
Chris and Myesha were amazing. VERY helpful!
Recently we made the decision to move out. SARITA at Public Storage was amazing! He was so helpful, going above and beyond, getting us a cart, helping us with the key and lock, and just overall being friendly and available to help.
Sarita has been a great help for me when I have used this location's services. Definitely would recommend.
Sarita, was very helpful and pleasant… I’m very excited to move my things in to this storage location 😊 it just feels right! Very happy customer. Thank you Sarita God bless you!
Chris was very helpful, very patient, and knowledgeable. We appreciate all that he did for us today, including getting the right boxes, and locker for our needs. Thanks very much Chris.
Chris Was Very helpful and knowledgeable. Good service.Very happy with my first time experience.
Chris was a wonderful employee, very professional and helpful.
Finding the entrance was a little tricky, but otherwise, a good facility with very helpful and friendly staff. It's nice that the un/loading dock is covered/enclosed.
We have had a space at this facility for several years. Recently we made the decision to move out. Chris at Public Storage was amazing! He was so helpful, going above and beyond, getting us a cart, helping us with the key and lock, and just overall being friendly and available to help.
Sarita was a great help and even stayed back
WONDERFUL HELP at this facility. Sarita went above and beyond when she helped me get information about getting my lock removed (I had lost my key). We tried several options in the community, she contacted her manager, and we got a plan in place to get that lock off. She is caring, smart and organized, and stayed late to get me help. She is a keeper - give her a raise!
Sarita was wonderful, patient and extremely helpful with everything. Because of her, I am so happy with my choice to rent at Public Storage!
Great to work with Sarita -- she was very kind and helpful on my first move in!
Chris is amazing!!! He was extremely courteous & helpful. Was put in a bind last minute by a horrible moving company & Chris went above & beyond to accommodate our needs. The storage space is always clean & convenient to maneuver. Thanks!!!
Sarita and Chris are very nice and cooperative. They both are very friendly and answer all the questions I ask for.
Sarita and Chris are very helpful and friendly. They both works so hard. When I came every day , they always gave us a cart.
Chris and Sarita were wonderful - helped me greatly when I was in a bind for time. Much appreciated.
Sarita was extremely helpful! She went above and beyond!
Chris was very helpful and personable. Highly recommend him
Chris was most helpful and very courteous
Chris was very knowledgeable and thorough explained everything I need it for my move in
Chris was very professional helpful
Chris was very patient and helpful
Chris was very professional and helpful. My mother and I came in to prepare for our move to a new apartment. Chris was very polite, patient, and thorough in answering all our questions. Chris helped us understand how each box is normally used with concrete examples. Chris gave us a strong idea of how to pack for our move. We bought a "storage pak," glass dividers, and other items for our move. I'm glad we did! Chris also helped us leave safely with the items. I'd be happy to come back if we need any more supplies! We're pedestrians only. We don't have a car, and we only had a hand truck (also called a box cart) to carry our items home. Chris helped us secure our items to the cart with the yarn we brought in advance for securing our items to the cart. Chris helped us get out of the store safely. The experience was great and I would be happy to come back! 10/10 experience!
Chris was very polite and professional. He listened to my needs, regarding my move, and made the best purchase recommendation for my move. I purchased a Storage Pak and a few other items. I brought my own hand truck to walk the items to my home, which is close by, and Chris helped me make sure that the items were tied securely to the hand truck. I got all the items home safely. Chris has provided me with a peace of mind. I now feel prepared to start packing. I will definitely go back, if I need other items for my move. Thank you Chris.
Chris helped me a lot, very professional. Sarita is very helpful and show me where is my storage,
Sarita, she is good and called me to tell me my lock is open, so I came then she showed me how to close it.
Was originally very happy with the facility and unit, but a year out there have been many unwelcome changes.
This was my first time renting a space. Chris was very helpful in showing how the whole thing works and was very friendly
Chris helped me with my reservation and did a great job thanks much!!
Sarita was amazing she helped me out with several things and she was running back-and-forth poor lady she works extremely hard.
Sarita is terrific! Great customer service and very clean facility. Thank you!
My guy Chris Was VERY helpful in the process!!!
Chris was very helpful & explained everything. He showed us around to make sure we knew exactly how to maneuver around.
Sarita was amazing explaining everything.
We had some billing issues, and Sarita was super helpful in working with us to figure it out - it’s a great spot for storage, good crew!
Sarita Great person and very helpful!
Nicole was “The Best” five star who helped me rent a storage locker today.
What a wonderful experience setting up our family’s storage. Chris was incredibly efficient, professional and helpful. He made the process so easy! Thank you!
Sarita was particularly helpful with clearing out the unit.
Sarita did a good job opening the unit today.
Sarita Excellent service!!!!
Sarita did an excellent job, waited for us even though closing time was coming!
Sarita was extremely helpful and very professional. I don’t know how our business could have gone any better!
Rita was super helpful and nice! Thank you Rita!
Chris has giving me exceptional customer service today very pleased
Sarita and Chris are so nice and helpful every time I come to public storage I like them so much
Sarita, friendly, courteous,efficient, big help with moving box, looking forward to dealing with her again
Sarita was a great help and very nice. We were very impressed! 5 Stars!
Chris made renting our unit so easy! He was efficient, explained everything very well and was incredibly helpful! Best rental experience we’ve ever had… we appreciate your help Chris!
Our first time renting storage, Chris the manager was awesome! He made everything so easy, such a nice clean facility too! I highly recommend!
Chris has was very helpful with downloading app and making payment today very professional customer service .
Chris was extremely helpful and courteous and made signing up for storage very easy
Chris was great!
Chris was awesome and explained everything well!
This is for Chris! The guy was simply amazing. We ran into some technical issues and his professionalism was second to none. Thanks Chris
Chris was very patient with us, explaining the whole works. Very nice person
Chris was rather professional. He was knowledgeable about storage units and access. The experience was thorough with him and I must say he’s a friendly guy. Come on in and let Chris be at your service.
Facility manager Chris was very easy to work with. Thank you!
My rental rate went up by $200.00 per month, in the last the last two years , way too high,and I hope that the owner give a very good pay increase and a bonus to Steve for doing such great job. THANK YOU STEVE FOR YOU SERVICE AND ATTENTION
Stored my furniture for two months and I was amazed by how clean and organized this place is. One of the staff members, Chris, was tremendously helpful with all of my questions and provide great assistance! I highly recommend this location if you’re looking for a storage room.
Chris helped me out to set up my contactless opener.very accommodating!
Chris was very helpful
Chris is wonderful. Thank you for everything.
Chris was great - thank God he’s here. Extremely helpful and nice!
Chris. Speedy and accurate service thank you
Chris is amazingly friendly and willing to go above and beyond for customers.
Excellent customer service from Chris!!!! Had a problem with my code access and Chris came to the rescue. As a stroke survivor, I’m physically challenged and Chris assisted me:-)
Smooth process! Chris, the office manager, was super helpful and resourceful on the facility. Thanks again!
Chris was incredibly helpful this Sunday! From helping us get into the garage to wrangling carts for us-above and beyond in every way. Storage unit still clean and climate controlled after 10 years.
Nicole was so so so helpful - my family and I came in super stressed and she was just so pleasant and patient and just altogether excellent. The facilities are also really pleasant, good climate control, nice spaces. Feeling very good about my stuff being stored here!
Nicole at Public Storage in Skokie came through for us in a really incredible way. After suffering a blow from U-uphalling we were lucky to score a unit here. Nicole was so welcoming and reassuring as we navigated the rental process and went over and above to take care of us and provide guidance for our fledgling adult. I can not praise the integrity of Nicole enough. In a time of distress for our family. She was a calm beacon of solutions. So grateful for her help and sense of humor. Thanks so much Nicole. Give this girl a raise!!
Chris was a great help!! Very helpful!
Nick and Malcolm. Excellent help. Very clean. Very friendly.
Roger was a great help answered and took care of all my questions, thanks Roger
Amazing , reliable service. I’m glad I was able feel comfortable putting my stuff in here for future engagements. Thank you to Malcom for making this process, go well these past few days. ❤️
Super easy move in process, Malcolm made sure I understood the company's policies and answered all my questions.
If I ever find myself down and out I can always remember that any public storage facility is out of the rain and off the streets and probably offers pretty good lighting and some heat.
Carole called me in a day early to look over some of the units before I rented one. This wasn’t even her locations she drove over from a location in niles, very experienced ended up saving me money on the unit. this is the first time dealing with public storage I don’t know if this is a normal thing that they do there but she went above and beyond! would highly recommend, thanks Carole!
Nic provided great service!
Great customer service and overall experience! Special thanks to Nick who was extremely helpful!
Have been using this storage facility for 3 years now and never had any problems. The gentleman named Nic was attentive and helpful.
Nic's service was exemplary! Thorough and Speedy service.
Thank you for your help today. I appreciate You showing me where my space was and how to access the unit.
Clean and good location but bait and switch with billing. My units have more than doubled in a year. Their customer service is terrible.
Great, accessible facilities, super convenient to use during a rough moving period. A lovely staff member named Malcolm really showed up for my roomies and I, helped us save money, outlined the quickest route to our unit so we didn't have to lug around our stuff for too long, just really great service all around. 10/10 would Store Again
Nic was wonderful, helpful…great service! Very competent!!
Mic was very helpful!
Good location fairly close to the expressway. Indoor parking is great when weather is not cooperating. Rates tend to be a bit lower than the surrounding facilities. Pat and her staff are very friendly and helpful when needed. The place could use more hand carts, as they're tough to get when the place is busy.
Pat is a awesome person grate costumer service.
Pat are so wonderful she help me thru all that I needed to know. Thank you so much
Pat gave me excellent service and advice and in a highly professional and competent manner. If I were not retired, I would steal her for may company.
Nick Help Me Install The Public Storage App. And Guided Me How To Use It He Was Helpful And Very Professional.
Clean,well-lit and easily accessible. Pat was extremely helpful and patient with all our questions. Ralph and Dianne
I needed to move from a larger unit to a smaller unit. I was treated with courtesy and everything was explained to me in a way that made it easy to understand. The whole process was quick and painless. Thank you for being so helpful.
Pat was very helpful and patience. I really appreciate that. I will to say thank you very for your help.
Pat helped me out today. She’s very friendly, knowledgeable and professional, and quickly resolved my issue! This facility is always clean, and whenever I have called, I’ve gotten a call back right away if no one is at the office. Definitely recommend this location.
Super clean location, super friendly staff. Really convenient location and loading/unloading area.
So far everything has gone smoothly. Needed a storage unit asap to store my couch that would not fit into my new place. Had a half hour left on my time with movers and need somewhere quick and inexpensive to store couch. Called this place, received a link and got my storage unit. When I arrived, Pat was very helpful. She explained everything and instructed me how to get to me unit, operate lock, etc. We appreciate her prompt service!
Pat was super helpful, kind and got us exactly what we needed. thank you
I have a good experience when I visit the Public Storage in Skokie Illinois on Skokie Blvd the Manager Pat always meet you with a smile and takes care of your every need.
Good service from Pat
Pat is great 👍👏
I was at Skokie Location and Miss pat was a good costumer service
Pat is very helpful and very kind.
Great experience with Pat
Pat was very helpful after we had a glass table top break. She did not hesitate to assist us in getting rid of the broken glass.
I use this skokie blvd location for 2 years and Pat was very helpful and kind. Answer my questions politely and professionally. The building storage are clean and well climatic controlled and maintained.
Ms. Pat the manager was very helpful with everything. Super friendly. Thank you so much.
Beware of rate changes. Signing a contract and agreeing on a rate is not enough for them. My rate went up ~3x one month to the next because "I got a good deal when I signed" according to their office and now "they have limited availability". They claimed to have sent an email, but I did not receive it and only saw the change because I checked my autopayment.
Pat the Manager was very helpful with my needs ! Love this location and I highly recommend it .
Clean, well run facility. Very secure. Climate control seems great. Pat was friendly, very helpful, seems like a conscientious site manager!
Pat was really great with me…. Thanks again
Working With Pat was a joy and easy! I wish everyone I worked with was as helpful as she was.
Pat helped me update my account info, helped me with payment, and stopped what she was doing to help me. Professional staff, clean and secure location. Never a problem here.
Pat was awesome to work with!! Very quick and easy experience to rent a space! Very willing to answer all of my questions and extremely friendly! Followed covid protocol perfectly!
Pat was very helpful and informative. Saved me 50% on my monthly payments!!
Conveniently located and great staff!
Pat was very helpful helping us switch to a different size storage unit at this location. She is a very thoughtful, knowledgeable professional, who made our transfer very easy. This location is easy to access and maintained well. Thanks.
Good location, easy access. Pat was v helpful during my move out.
Pat was a joy to work with, like doing business with an old friend!
This is a perfect place to store my household items. Soon after my first contact I received a courteous call back and given specific instructions. On the morning of my appointment Pat, the on site manager called me and we confirmed my visit. Pat was great, friendly and knowledgeable. The place was spotless and a lot less than the last place I looked at. Pat made me feel very secure about renting here.
Pat the manager for this location is absolutely great!! She has excellent customer service, very friendly and went above and beyond to help us out. She was quite amazing with making us feel at ease and patiently waited while we made our decision.
The facility has lots of pluses and Pat was a terrific guide. She set up my account efficiently after a tour with a thorough briefing of features and policies. It is clean and well-maintained. I really like the security of being able to drive into a passcode-protected parking area for cars and moving trucks that is also the entrance to the storage units (separate from the business office). If it was closer to the lake, I might have given it 5 stars -- but suspect t would also have higher prices to go with that more convenient (to me) location. A good choice all in all.
I had a great experience with pat . She is very nice and friendly with customer. I love to store my things thier.
Pat was very helpful and accommodating. excellent customer service at this location.
Pat, the Public Storage facility manager was great on the phone a few days ago, and when I had to change my credit card number today, in-office! Great customer service and great, friendly atmosphere. Give her a raise!!! My sister and I have been storing things here for the past 15 years, and we are extremely pleased!! Sincerely, Paul
I am so happy I was referred to this storage facility by one of the other Public Storage managers. I needed a climate controlled space and Steve referred me to this location on Skokie Blvd. Pat is wonderful to work with! She is helpful, knowledgeable and very professional. The facility is clean, well lit and secure. I am a professional organizer and I feel confident storing my client's belongings here.
Pat at Skokie was extremely helpful and made the process of removing my items out easy. 10/10 would recommend and would use them again!
Pat the location manager is absolutely awesome! She has gone above and beyond for me. She knows what she’s doing and is extremely pleasant and professional. The storage facility is very well run, reasonably priced and conveniently located. I’ve rented from other storage places in the past and this has been my best experience by far.
Short Term Only.The facility is clean, and I have never had any issue with the staff. Always courteous and professional. The issue is with the cost. I began paying $160 per month and within 6 months it increased $60. Since I was not in a position to be able to take my things out, I paid. But once I notified the company I was leaving, they sent me an email for 6 months at $150. That being the case, it should never have been $220 to begin with. It's bad business.
I really appreciated the service. I think the reps name was Mary. Pat was also really helpful.
Great location, great staff! Pat and Malcolm were both very helpful and terrific at explaining everything and making the storage process really easy and efficient for me. Thanks so much to both of them!
A very nice place for storage! Clean, simple, and also very easy for customers to park, but inside and outside. Pat is the best manager there! She is so friendly and very thoughtful with every customer! She takes great care at giving excellent customer service! I recommend!
The facility is very clean and very covid safe. Pat is an absolute rock star!
Pat was such a helpful and gracious associate, my family is so grateful she was there to hell us. We had to find a fast option for storage as we are preparing our mother home for in-home health care. Pat was the only associate working, she took the time to walk us through all our options, made sure we found the unit we needed, and made sure to physically walk us through the whole process. She made a very difficult weekend a little brighter and were so happy to have the opportunity to meet her. Thank you!
Easy in and out
Pat provided amazing service. She explained everything to me. She was very nice and pleasant. Very helpful!
can i schedule a shredding truck at your facility 8220 skokie blvd for shredding
I had one of my best experiences at any storage facility EVER! Not only was I able to save money but my whole experience extremely professional. Maria's knowledge of the facility and the pricing was what made the experience somewhat enjoyable even though I hate the whole moving process! Because of that I'd without a doubt tell all of my friends and family if they need to store ANYTHING to go here and be sure to ask for Maria!
Pat and Marie provided amazing service. I called before decided to rent. I was excited how they were helpful and friendly. They explained everything in fast and efficient manner. They care about customers!
Pat was awesome. She was very friendly, efficient and knowledgeable.
Facility has indoor parking at a convenient and clean (for a warehouse) location. Maria was quick and efficient with the set up and paperwork to begin the lease, good first impression on this business.
I came in inquiring about renting a unit and the lady there (her name was Maria) was very helpful and friendly. She was wearing a White Sox mask and I was wearing a Cubs shirt, so she gave me some good-natured ribbing. After my experience there I will definitely be renting a unit from Public Storage.
Maria was very helpful
I was told first month was $1 Dollar by Pat. Now she wants to prorate me 40 dollars for that month and charge me $170 for the next month.
I usually don't give reviews, but on this particular situation, I felt that I had to give credit and thanks to the young man who had helped me. The gentleman I'm referencing is Andre, right when I walked in I was immediately greeted with a welcome, and respect. The customer service and the knowledge who showed in regards to the property, was nice, I actually felt like the individual I was talking to knew his job, and most importantly I didn't feel rushed, and he was able to answer all my questions. So thank you Andre, for the great customer service.
The motion sensor for the lights in the southeast corridor have not worked in months, so neither do the lights. I've asked them to fix it but they haven't. Not safe.
Extremely accomadating, helpful and thorough service
the place is very clean and pat was very helpful and also very nice and helped me through everything step by step. she was very awesome and friendly
I would like to thank David for his assistance and helping us easy access to our storage room. Keep up a good work and God bless
Nice and clean. Only the exit gate is open for cars and trucks to entrance and exit on a main busy street .
David made it so easy for us to move in
David and Mary were very helpful. There were efficient and courteous. The facility is very clean with ample parking.
I'm moving apartments, and David made getting a unit easy and safe. Thank you!
Spent the morning working with Mary on a very complicated set of rentals. She was AMAZING and made a very difficult task 100% smooth and easy. Facility is clean and Mary is a delight to work with!
Breona(Breana, I'm sorry if I spelled it wrong!) Was very friendly and professional! She laughed at my silly jokes and we were able to laugh together, so I felt very comfortable in her presence and at the facility. Really, wonderful customer service. 10/10 Thank you so much!
Excellent service from both David and Steve. I moved from a large unit to a smaller unit and David and Steve provided me with all the details I needed. I will definitely recommend this location to others.
Great service, cleanliness and help from David and all the staff
David was super helpful and informative. Made setting everything up during these crazy times much quicker, safer, and easier. Thanks y’all!
We have been a Public Storage costumer for at least 2.5 years. Every few months they increased our rent price by at least $10 to the point where we are now paying 130$ for a 7.5x10 storage space. I saw better deals online and wanted to get another storage. It took the representative who works at the site forever to get us signed up, after making multiple calls to the manager. Once we were finally all set with the signup process the storage they gave us is 6x10 instead of 7.5x10! This is horrible costumer service. They are SCAMMING us to pay the price of a medium size storage but for a smaller space area!!!! THIS IS ILLEGAL and UNACCEPTABLE!
Mary was a great help!
The unit had ants and then its overpriced the customer service was good but for $53 a month wasnt worth the money Worried about the ants that was in my storage unit
David made it simple and easy to get started with my storage space.
Esta bueno el servicio
David gave me a great deal he made it easy simple and fast.
Angel was very helpful.
Davi help me to transfer my space and he gave me a good service.
Can you store hyper cars here
I AM EXTREEMELY happy with the excellent customer service in which Mary provides, she is very knowledgeable, personable & professional consistently not only with me but all other customers & coworkers as well. took care of all of my storage needs. A great valuable asset to the Public Storage company
david was really helpful and made the move in really easy and quick!
Breona was amazing she was so sweet and nice wonderful customer service
Mary and melanie were both very professional and kind. Great customer service
Very helpful this place a I recommend thank you.
Mary is amazing! Thank you for all of your help!
Public Storage = Fraud Company. They have no business ethics or customer service attitude. Just trying to extort more money from their customers.
Came into the office today to price a parking space, unfortunately they do not have any I was given a few other locations that can accommodate my needs. Melanie was s big help.
Helpful. Good explanations
I rented a unit at this facility over a year. When I started moving in the doors weren't functioning properly. I was informed that I could access my unit at any time. That was not the case. Since the doors were not functioning properly everything was locked up when the office closed at 6pm. That made the move in stressful since I didn't get home until after 5pm. In October I received a bill for November with an increase. No notification that the price had changed. I informed customer service that I would be moving out at the end of October. Now I have received a call from the place stating my unit is unlocked and empty followed by an email stating I owe November rent. I called customer service and they said the facility would have to address my concerns. The lady I spoke with said she would have to speak with her manager and never called me back. Great customer service. For those looking to rent from public storage, please check other facilities. Their competitors offer cheaper rates with better customer service.
Love the service here! I always feel welcomed and great prices! Will continue coming here in the future and purchasing storage!
Great customer service, I went here with my father when he rented storage multiple times , and we were always welcomed.
Mary was helpful, I like the garage for unloading. My friend is going to check it out when he moves back to skokie
Mary helped me. And she was very helpful
Mary is great and knowledgeable.
Mary was a huge help. She was incredibly helpful and patient as we couldn’t make up our mind for what unit we needed. She helped us get the perfect unit. Her customer service was exemplary!
Mary has been great resolving my account issues. She provided great customer service. I hope she continues to be on this site, because it is the best service I ever had at this location.
Mary was very friendly and efficient. The space is huge and clean. Definitely Recommended!
Mary is of great help
Very helpful, the placec so clean,Mary was very heplful to costumers shes the best so far ..I liked her much@
Mary was a great help today as I was vacating. Thanks Mary!!! This public storage is a great place. It’s always clean and the staff is very nice.
Mary was very helpfully.
I was very pleased being in this store, the manager Mary there was very nice and helpful, I highly recommend this place.
I love the storage area is that the people is the most important and they giving us such a beautiful and such a good in they make us to fill the vet am very good and important and they experience is amazing with the info and will bless the place and we think you buy keep doing it
I came in today to check out a storage space in which I had a few questions to be answered and Angelo along side his coworker Aubrea were very helpful and personable in answering my questions throughly! Thank you guys for the great customer service skills and wonderful start to my day :)
I’ve known Billy for many years and he and his staff always do a fabulous job!
Very nice stafg
Aubrea was great, would definitely use this location again.
Facility is clean. Indoor dropoff is helpful. The difference maker is the service provided by Aubrea. She has great follow up and is engaged with the customer.
Very nice staff! Helped us out a lot
If i could give Aubrea 10 stars i would she does a great job at running this place she fixed a issue i had right away without giving me the run around like the last mananger that i had issue with she shows she care about her customer and that matters alot
Aubrea is awesome She made my morning today the key for my lock wasn’t working the office wasn’t open yet so I tried for about 30 min trying to get my lock open gave up on my way to the car I seen her it was only 9:15am instead of her telling me she wasn’t open yet she got the WD40 went to my storage with me and bam my lock open I just had to share my awesome Customer Service experience
Been storing here for 2 months now I really like this location Aubrea keeps it clean she’s always friendly and helpful thanks for the great customer service
Aubrea was wonderful!!! Her customer service is always the best. I’ve been with them for a couple of months now, one of the best at what she does. Making sure her customers are well taking care of, I will definitely recommend anyone to come here. The customer service is excellent.
I came in to make a payment and I was greeted with good customer service by Aubrea keep up the good work.
Friendly service, great price, and a secure way to keep my items! Hana Ang did a great job!
I toured this facility and they are getting my business. Clean and well lit. Staff is very professional.
Have not been to my storage area for a couple of years, but was pleasantly surprised by the assistance, expertise and smiling face of Evelyn. My father just passed away and I needed to store belongings which was a difficult task. Evelyn helped make this experience easier to handle. I would like to add to this review by stating how wonderful Hanna has been in helping me with all my questions and concerns. She was professional, knowledgeable and provided great customer service to fulfill all my needs. Malcolm was a helpful assistant and was friendly and kind. They both deserve to be commended and Public Storage should be proud to have them as employees. They deserve recognition and accolades.
One of the best storage facilities in the city. The manager (Hana) was very helpful in assisting me with selecting the perfect size unit. I would highly recommend this facility to anyone.
Hana the manager is very helpful. Clean place, very accessible.
Outstanding service! i liked the suplies discount and prices. Easy to walk in and near to our business. 👍
Very great attitude, I met Hanna when I walked to pay for my sister storage payment. Great service over many public storage places I visited before. Thank you
Very quick and professional ! John had me in and out and was able to help with picking the storage size.
The washroom and office area and hallways and area's are clean.and maria and John pointer are very perfeshoner when it comes to customer service.im gonna miss Maria you can't find to many people like her in customer service.or like John real good people.
I came in inquiring about a 10 x 10 storage, & was helped by John. Not only was he very nice & professional, but he was also very direct and clear about the storage policies. He was able to answer all my questions & concerns, now I have a good understanding on everything being that this is my first time getting a storage. The store was also very neat and clean unlike others I’ve visited before.
Excellent customer service. Joffrey and Steve are very accommodating with any request. I use mu drive up unit for business and it is always well kept and someone is in the office all the time! Thank you!
John Pointer was great, when I came into the store he was very friendly and helpful, I told him what items I had to store, and he recommended a 10x10 unit which he then proceeded to show me and it was perfect. He was to great advantage excellent employee.
Storage facilities are probably all the same, but the staff at Skokie Public Storage place it far above the others. Maria, Adolpho and John are always available for questions and answer them clearly and professionally. In addition, all three have been pleasant and respectful in all of our interactions. Skokie Public Storage will definitely be my choice if I need additional storage space in the future.
The one who works there Marie or Maria. She was phenomenal. She answered all my questions and she was knowledgeable. Thank you for an intriguing service
Great service by Maria!
Employee Maria helped me out today (7/24/18). She offered excellent customer service! She was very well rounded and there was not one question she was unable to answer. Kudos to Maria!!
Maria is awesome, friendly, polite and efficient. The facility is clean and secure.
Very helpful! Highly recommend.
Daffaney checked me in - friendly, efficient service. Showed me all of the important items. Looking forward to using the facility.
Very friendly staff. Great coustomer service!
Walked in and was interested in buying some boxes. They were polite and very helpful. Thank you Maria and Cris!!
Great service! Daffney was very knowledgable and helpful!
I stopped in to see if they had a box that I could use to ship my items in. Roger was able to get me the right size boxes that I needed.
Daffaney was very helpful and pleasant when I came in to rent the unit. She made the process easy and efficient. The unit was clean and ready for us to move our things right in.
Evelyn is a great helper when there’s a problem. Plus keeps everything clean and tidy. Plus a good informer with with doing her job.
Evelyn is very nice she help me everytime i come to property. You need storage come here and see Her.
Excellent facility, staff is professional and customer oriented. Evelyn and Daffnee go above and beyond in assisting their customers and providing the best storage solutions!
Evelyn is always very nice other people as well and the place is always clean and smells nice
I have had nothing but the best customer service at this location. Evelyn and District Manager Mike are the bomb. If there is a problem or issue, they both are there to resolve it in record time.
Property manager Evelyn is always very nice and kind when I come to the property.
EVELYN is verycooperayive and she is a good assset to public storage.
I have stored items here for over 2 years and never once had a problem. Evelyn especially has been very helpful. She has answered every question with a smile and true professionalism.
Latoya was great: friendly, professional, and extremely helpful. Facility clean, easy to access, and secure. Very pleased. On Dec 22 I checked out of the facility after clearing the storage room. Andy was on duty and was extremely helpful and efficient in closing out my account. Am very pleased with his services and the company. If needed again, would not hesitate in using this facility.
Andy was polite & very helpful, I will recommend this storage!
I came for storage after being highly disappointed with other companies. After speaking with Evelyn I quickly came to the conclusion that doing business with public storage was the right decision. Evelyn was friendly, helpful, and knowledgeable. I highly recommend everyone to do business with the Skokie Blvd location.
This is my second time around. Evelyl was my great help before she is great for business and every time she does a real super job. She is highly appreciated. Thanks Evkyn.
(Evelyn) Is the best at this public storage. No long wait. Very Very Very helpful. and a hard worker. Very Very Very Nice to deal with. Would give 10 Star if I could. When I need Storage again I will hope she is there. Thank U. 10/27/17
Evelyn, the manager, was very patience with us and put in great effort to accommodate our needs.
The service at public storage is very satisfying. Property manager Evelyn ALWAYS has the property CLEAN and is very welcoming. Latoya is also very nice. You need storage COME see these girls.
Latoya was extremely helpful in setting up our new unit. Evelyn we talked to initially and was also very helpful.
La Toya provided an excellent customer services. She listened and explained everything with great personality . La Toya was very respectful and culturally very sensitive towards the customers.
Evelyn was very knowledgeable. She helped me with all my needs.
Very professional, very patient, very good people skills and also facility is very clean. You need storage come see the property manager Evelyn or Latoya.
LaToya was excellent. She explained in detail all policies and was super nice. Best customer service at a storage facility I have ever experienced. Yolanda & Steve
Great service from Evelyn. You need storage come see her!
Came in to make a payment and Evelyn was a great help.
Evelyn was a great help been a coustomer for years
I feel All Public Storage facilities should be designed as this Storage Space in Skokie,Illinois...Its like a unique fortress...You do Not have to deal with the elements...they remain outside...you can do your moving without possible damage to your belongings from the elements. It is a very clean facility with ample space and a very attentive staff ,especially "Evelyn"...She has been very considerate,kind , and imformative...Very thankful for her and this location !☺Definitely 5 star so far !
Evelyn and Jordan run a very clean, friendly and organized storage space. They were very accomodating when I needed an additional space at the last minute and kept things calm during a chaotic time.
I definitely recommend this storage facility. It's right off the highway, it's kept clean and accessible. Evelyn is always there to help and very friendly!
Evelyn was extremely helpful and knowledgable with everything that I needed to sign. I am very satisfied with the space and the the customer service. Would highly recommend this location to anyone needing a storage space.
Great customer service everytime I come in and make my payments. Evelyn is always bright and chipper. Always so helpful and professional. I highly recommend this location.
Called for rates and Sue was very friendly. She made sure i had no other questions. Great customer service
This place sucks! A lot of our valuables got stolen... our bikes, our nice plates, our electronics & wedding kitchen gifts! They said their security camera was broken. Someone broke in from the hours they were closed 10pm to 6am and had all night to take our stuff! Still makes me mad!
Facility is nice, but I was promised my rate wouldn't change. Less than a year later they jacked up the price 30 bucks a month! Now they're doing it again. Why? I don't know because they refuse to call me or my husband back. We've called numerous times, and we don't live in the area anymore so we can't just swing by. Watch your backs here.
Evelyn was very helpful. She knew exactly what I was looking for... I was in n out in no time..... she should be promoted....
Evelyn Is a very good manager very friendly and helpful when I came in to get merchandise and to help a friend out.
evelyn was very helpful, she let us tour the units that we were thinking to rent. evelyn gave me options. customer service is amazing.
Hi marks generally but especially for Evelyn who make sure things are done right, done quickly and done with a smile. She give me the confidence to recommend Public Storage to friends and acquaintances when they ask (and they DO ask) and not be sorry I did so later. I'm a long-time tenant here and have seen employees come and go. Believe me - you to NOT want to lose her!
Just move to Skokie used this place because of the great reviews it got, the girl up front was extremely helpful just like the other reviews said
Evelyn and sue are great managers and the property is always clean. Both managers know what their doing I will recommend this place
Had a awesome experience. Sue was very efficient and knowledgeable. Super clean facility . I will highly recommend. Sue is a definite aseit to your company.
I had recently needed a storage unit so I called and the women I talked to I believe her name was Suzy she was very kind and helpful to me and when I had came in to get the unit she was very informative and helpful with all my needs
Came in with some questions and renting a unit and buying moving supplies. Sue made me feel at home. She helped me from getting a unit at a great price and helped me pick the best supplies I would need to move!! It sure helped the move not being so stressed. Great customer support!
My partner and I went in to this location on 7/23/2016. Sue was amazing! Very helpful, courteous, and informative. Thanks for your help Sue, you rock!
Every time I come in Carole always has nice things to say and is very helpful.
new to the storage scene .Sue was like an old friend we laughed and she made me feel like I made the right choice choosing public storage .Thanks for the guidence in our move😃
clean & neat,friendly service by EVELYN answering each & every question to our satisfaction.
Evelyn helped getting the storage locker be a quick and efficient process. Evelyn was helpful during a key mishap and we appreciate this company.
During the renovation of our house we moved to a small apartment temporarily and we needed storage place to store furniture, documents, kitchen ware etc... We looked several places and decided to rent a unit at he Public Storage in Skokie as it fit best for our need and price was right. Evelyn assisted me to check out the unit and sign the contract. As Evelyn was very knowledgeable on the lease terms it took no time to fill out and sign a lease and start using the space. Evelyn was very cheerful, courteous, helpful and pleasant. She also showed a lot of common sense to accommodate my rental need too. The facility is very clean and the two elevators and several huge flat beds (free to use) made the moving easy. The huge Indoor parking area is great to load and unload stuff even during a rain. Indoor air was fresh and everything was clean. I strongly recommend this nice indoor storage facility for anyone's storage need - and especially if you care for your contents to be stored.
Great service. Made everything clear. Ask for Virginia very good employee.
Evelyn was an asset to the Company, fast in handling transactions and excellent service to customers...... Keep it up E V E L Y N !
Came in to make a payment and Evelyn was very helpful. Great customer service. Thank you.
I had a bad experience at the Howard location !!!! That made me second guess on using your services....tried this location and was helped by a young lady named Katie .she was awesome !!!!!she helped me not make a stupid choice ...long story short I went with the 5x10 or a good price
Used their services and Carole was specifically helpful. She was very understanding to a situation that arose and helped me resolve it smoothly. Would use and recommend this location.
I came to the public storage facility inquiring about moving into a new storage unit. I had a lot of questions because I already had a storage unit with another company. I wanted to make sure I was making the right choice by moving my things here. A here nice and informative woman by the name of Katie helped me. She was able to answer all my question and even had some great suggestions for me. I definitely will continue to use public storage. Thanks
I had a good experience at this property. Carole was very helpful and showed me what I needed. I would recommend this place to friends.
Carole was extremely helpful and made my move much easier than expected. Very professional service and customer support. I would recommend this facility to anyone looking for long or short term storage.
Bond and Carol were very friendly and helpful.
Carole Saperstein was awesome! Very helpful and knowledgeable. Answered all my questions and sold me the perfect boxes for my needs.
Great storage, bond has been very helpful. Would recommend
This review is for bond. I have stored here for a few months and every time I came, bond is always so helpful. Last week I had trouble carrying this one box. It was very heavy and all the carts were being use. I thought that I would either have to come back or wait around until someone is finish with it, but bond offer to help me get this box into my locker so I could continue my errands for the day. I'm so glad that he help me and I really appreciate what you did for me. Thank you bond
Facility was super clean staff was great and very kind. Definitely recommend this location to anyone trying to rent a storage
Great storage! Bond is always helpful and friendly. Would highly recommend
Great storage Bond has been very helpful and friendly. Would highly recommend
Great service, great location, i'd absolutely recommend this facility to anyone looking for convenient storage in Skokie.
Really nice people! We're really helpful when I forgot my access code! Really recommend them to another person!
Great experience here at public storage. Would highly recommend. Bond and Carole are very friendly.
Great storage Bond very helpful. Thank you
Had a great experience, really helpful!
Awesome experience with Bond. He's always so helpful. Thank you
Best Public storage ever! Carole and Bond are very helpful and friendly people! I will keep coming back to this location for only them and their super nice attitude. Highly recommend this location. Thank you Carole and thank you Bond!!!
Carole was friendly and helpful
Very clean and safe loading and unloading. Carole and Bond are super nice and willing to help. Really like this place!
I came in to this Public Storage facility to purchase some storage boxes...the woman that I dealt with, Carole, was quite helpful and friendly. I will return as a customer, because of her wonderful service. In a time when customer service lacks, it was refreshing to be taken care of thoroughly with a smile. 5 STAR rating...
My name is Mr Fredrick Tucker i fine myself needed to storage some personal items at your Skokie location, the person that help me her name was carol she was a lot of help to me she very nice and she had a nice smile if you ever need to storage your personal call Mrs Carol at the Skokie location She there for you
Bond and Carole were a great help assisting me with all my needs. Definitely recommend them. Great service.
Great service was provided by Bond and Carole. Definitely recommend this location for future and present public storage customers.
I came in to buy boxes the staff lady carole was very friendly, and helpful. she made it very easy to buy the right things I needed. thank you
Quick and easy account set up and the customer service from Carole & Bond (no not James Bond 007..lol.) is exquisite !
This place is great. I have store here for some time now and Bond has been very helpful and made my experience here wonderful.
Anthony was awesome at showing me the different sizes of the storages and helping me find what would work best for me and my budget. He went above and beyond to help make my move as easy as possible! Thanks, Angela.
I recently emptied and closed out by 5X5 space at this facility after 10 months. I found the staff to be both very helpful and accommodating. Renting this space allowed me to move from a 1900 square foot home into a one bedroom apt. It allowed me the time needed to decide what I chose to keep or dispose. It allowed me to keep my peace of mind. I live on Social Security, and cost did become prohibitive.
Had a space in Skokie with a Great Experience! Bond & Susan made me feel good about being a customer. They always greet you with a smile and make you feel welcome. Thank you Bond & Thank you Susan!!!
Love this place! Michelle is absolutely awesome. She helped me out with exactly what I needed. Thanks
Michelle was a very big help and very courteous, I think she deserves a raise
Wonderful service! Michelle and Carole were a great help.
when my space was broken into and robbed, they didn't call my until WAY into the next day, and even then it was to ask me if I wanted to buy one of their locks to keep the door closed. rates just went up without notice, phone operators were curt, smug as frankly, bothered that I called them. You've been warned- whatever they charge you, in whatever form, is non-negotiable in their eyes, and how they end their conversations about the matter.
Great storage and easy access. Renee was great to help setting up the account.
Great experience, very professional staff.
I am the owner of a Pack & Ship business in Chicago and we do a lot of removals from and deliveries to storage facilities all around Chicagoland. This facility in Skokie is one of the cleanest and well managed facilities that we go into. Renee is extremely helpful allowing us to get our large truck positioned into the facility for efficient access to the storage lockers. She is very customer service oriented, helpful, and friendly.
My dad is the one with storage here, but I am the one who gets things in and out for him. We are both very satisfied with Public Storage. When I stop in to pay I am always greeted so nicely by Renee or Michelle.
I thought customer service was dead. Michelle Bryson changed my mind single handedly. She was incredibly helpful, anticipated my needs from start to finish. Don't lose her, she's a great ambassador for your company and because of her I would happily recommend this Public Storage facility to anyone who asks.
Great service , great price, great location .
I have been renting at this Public Storage since 2012. I've never done a google review before, but I think Michelle and Renee deserve one. I pay on line and I'm not in much. I just had a brief question for the girls. They were so friendly and helpful. Genuine.
Just want to say the staff there is great, Renee helped me out yesterday knowing that I wasn't ready to rent yet but that never stopped her from being so helpful and polite! I'd like to commend the person who hired this girl, she represents your company professionally and goes out of her way to help you in your search.
This public storage location is amazing. Not only it's close to my house, but the people manning this facility, Michelle and Ann, are helpful since I signed up, I'm glad to do business with them and definitely I will recommend to my friends whoever need storage. Keep up the great work!
I have had a few units here for a long time and I have to say that I love the indoor parking available. The facility is what you would expect from a storage place. But service is always something I watch out for and what I get from Ann is always exceptional. She is friendly and apparently knows her company well and what she is talking about. She seems professional and has always addressed my concerns. If you have Ann serving you, you will be in very good hands. Stop by and say hello to her.
I had to rent at this facility for a month as I was moving. The place was great. Michelle was very helpful in helping me figure out the right size unit and making sure I had all the supplies I needed. She made the whole rental and moving in process go smooth and fast. I worked with Ann when I moved out of my space there and she was very nice and helpful. Hopefully, I wont be moving again any time soon, but if I do I would definitely go back to this place. I had a great experience with them.
I have had exactly the same experience in June-July of 2013 as the reviewer a year ago--no carts available, people waiting around for those hogging the one available cart to finish with it, leaving angry and disgusted, and having to buy my own cart.