Public Storage Self-Storage Units at 3902 River Road, Schiller Park, IL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 54/moSmall 5'x5'
$ 54/mo $ 54Best Price Label
- Outside unit
- Drive-up access
5'x5'Online only price$ 56/moSmall 5'x5'
$ 56/mo $ 56Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 86/moSmall 5'x10'
$ 86/mo $101Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 120/moMedium 5'x15'
$ 120/mo $ 120Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 192/moMedium 10'x10'
$ 192/mo $ 192Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 211/moLarge 10'x15'
$ 211/mo $248Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 215/moLarge 10'x15'
$ 215/mo $253Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 294/moLarge 10'x20'
$ 294/mo $ 294Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 337/moLarge 10'x30'
$ 337/mo $396Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Schiller Park
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Schiller Park Storage Units Near Interstate 294
This Schiller Park Public Storage is a great self storage spot for customers looking for cheap storage options near O'Hare International Airport.
Right off of I-294 and just south of Irving Park Road, a 5x5 storage unit provides a handy storage unit for travelers looking for a small storage space on the east side of O'Hare.
Is the bedroom closet bursting at the seams after a shopping spree at nearby Harlem Irving Plaza? A 10x15 storage unit is a smart way to open up some closet space for seasonal wardrobes.
River Grove families can use one of the larger 10x30 storage units to empty out the whole house before a major home renovation project.
Looking to pull a vehicle right up to the unit for easy unloading? The outdoor storage units are a great pick. Prefer the privacy of accessing the unit from inside the building? The indoor storage units are the way to go.
For customers looking for somewhere to park a car, SUV or truck, check out the vehicle storage options at this location.
For renting cheap storage units, purchasing moving supplies or looking for somewhere to store a vehicle near the airport, this Schiller Park Public Storage is a perfect pick.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 263)
Everyone here always very professional will store here anytime in need a space
Melgar was very helpful.
She is kind, fun and so welcoming.
Melgar was very helpful and dedicated on helping us out to find the right unit for our needs.
Great place !
Aldo is an excellent person, very friendly, and gives very good attention, and great service,
Very clean, Luccia was a great help with showing me around the property.
This girl is everywhere! Thank you, Lucy, for always being so helpful.
I saw her again 😉 So nice to see Lucy! She is kind, fun and so welcoming.
Really fast an easy to set my info an get in a unit.. I was in & out the office with 15-20 minutes.. A big thanks to Melgar for her help..
Lucy hard hearing great sign language Customer service friendly Happy 😊 so helpful. Thank you for be nice.
Aldo is an amazing guy. Took care of me. Excellent guy, excellent personality and excellent customer care.
They are one of the better storage companies out there. I like their techs for getting in and out of the gate.
Aldo was awesome explaining everything I need to know about renting a unit!!
Aldo was super helpful
Candice and Rosie are great ladies
Aldo was great always so nice!
Staff was courteous when I went to pick up a storage unit I won at auction, so courteous I decided to rent out the unit I had won. Clean place, kind of tight entry gate with trailer but manageable.
Lucia was awesome Great customer service snd personality. Just loved her
Great place to rent great customer service
Very nice costumers service I really recommend ask for Mike he will find the best solutions
I have stored with public storage a-lot , so I decided to call the store abs find out more information and young lady ozlem help me out a lot very sweet girl . Appreciate her
Ozlem has helped me out with another location before and came across her again , she helped me out so much . So glad 😊😊
Affordable prices,great customer service, ,the bulding was remodeled with a new security system upgrades, good location close to I-294 highway.
Overall nice people, but resolving issues can be a problem with Corporate *this isn't a location issue it's definitely a Corporate issue!
The most amazing customer service by far. For me this was the first time renting a storage and I came across ozlem and she was very helpful and very friendly I left with a smile on my face. I will highly recommend my friends and family to go there.
Michael and Erin saved the day! I would go to them for my storage needs!
Nick helped me to get my unit. he is vesy professional. everything was very smooth and easy. thank you
Got a unit about a week ago the man over the phone I believe his name was Allen, got us all set up and then we were taken care of by the kind on site worker who was so helpful and made everything so simple to comprehend! My unit location and access is perfect for us I highly recommend!!! 😌☺
Aldo really helped me out thanks
a great customer service and very friendly. Aldo is the representative there,he is the best!! and always very helpful with a great smile!! He always goes the extra mile to make customers happy. Thank you! I recommend this facility to anyone.
I was in the office to make a payment for my space at a different location. Apparently there was a problem with the gate and many customers were in the office taking out their frustration on the young lady behind the counter. Lucia handled them all as best as she could and far better than some of them deserved after how they spoke to her.
Everything went smoothly. I had a lot of questions as I never rented before and Aldo was patient and friendly in answering them.
Great experience, clear communication, Aldo is a pro! Will be back A++++
We rented here a bit back and the facility is always clean and we'll kept. Employees always friendly. The guy that's always there is very nice.
Carolyn customer Service was excellent she got the space I needed thank you
Carolina. Great sercive i will recomend this place . thsnk you!
Carolyn was very friendly and good customer service thank you !
Margie is the best. She's has great customer service skills and helped me loads how to understand the property as well as the app.
Aldo is a real example of customer service. Super friendly and kind enough to answer any questions that I had. Excellent experience.
Margie, she is the best is service...
Went in having never rented a storage unit, Aldo was very helpful and guided me through the process. Great customer service
They were great once again. Thanks!
OMG Aldo was so helpful and nice!:) I wouldn't rent anyway else!
I rented with public storage last week. I needed some help and Tammy was so polite and welcoming. She helped me and made the process very easy. she also told me about the mobile app to open the gate from the comfort of my warm car. 5 stars for sure.
Tamy was of great help today!
Aldo was a lot of help
Tammy went above and beyond. Great costumer service and great prices!
I rate it 6 stars because the Customer Service Rep Tammy is a star all by herself. Moving for any reason provides unwanted emotions, when you have someone like Tammy who provides exceptional customer service, it immediately puts you at ease with the situation. She had knowledge of the different product offerings, provide various options, was empathetic within sharing her feedback, its was just a rare and welcomed customer service experience. I have done Customer Service Consulting for over 10 years, Tammy modeled behavior company's who pride themselves on customer service would marvel at. So I write this review with complete confidence, you will embrace your interaction with Tammy. Thank You Tammy! The units are clean, the area is clean, security cameras and well lit. The only down side is you have to get out of your car to enter your code when leaving the facilities. This is not an issue for me, but for elderly, other with injuries, etc this may not be so convenient. Overall, five stars, excuse me, six stars are well deserved!
Tammy was amazing help and made this experience stress free! Tammy know exactly what I was looking for in a storage unit and called me once as soon as one was available. Only thing about this particular location is I found alot of nails on the ground! No good but over thanks Tammy!
Tammy was super friendly and was able to answer all of the questions that I had. Even walked me over to my storage space and made sure I knew how everything worked. Thank you again for all of your help.
Great experience.I am very happy with this location.It was my first time experience with renting a storage and Tammy helped me with everything.She explained me everything with detalis.She also took me to see my unit.She gave me a helping hand.She is very kind and nice.She deserves more than 5 stars.Thank you Tammy.You are an Angel.
Tammy was fantastic. Thanks for helping me get the size and having the patience of showing the units.
I’m really happy with this location! It’s mine and my husbands first storage and Tammy was a rock star! She explained everything carefully and it was a pleasure to work with her. I fully recommend talking to Tammy because she knows what she’s doing! Thank you so much for a wonderful first-time experience.
Thank you Tammy, great help.
Gracias a tammy que nos atendió muy bien se los recomiendo
I’ve had a good experience with this storage so far
Really have had a great experience at Public Storage. Tammy was very professional and helpful!! She made our storage move go smoothly. She cares and goes the extra mile to make sure all is well!!
Best Customer Service experience with Tammy. She helped me get the set up with storage explained everything in detail! She also took me to my unit and was very helpful. I will be recommending this location to family and friends.
I had a great experience with Tammy. She set up my unit quickly and was friendly. She showed me to my unit and was very helpful. I really appreciated the experience.
Very friendly staff. Very helpful with all my needs. If I ever need a unit I will definitely come back here. My family and I thought tammy was extremely helpful. I will definitely come back to her when I need a unit
Tammy is very helpful, im not good with computers, she was very patient with me.
Tammy was amazing! She was very helpful and it was a pleasure to talk to
Nick and chris were great and helped us out a lot, great customerservise great
Nick and chris were very helpfull and awsome customer service
Patricia was very helpful. We are glad that She was able to help us out. Great service. Thanks again for the service.
Was contracted out to do some work here but seemed to be a professionally and well kept storage operation. They had a security gate and fencing around perimeter
grear customer service from margie she was very nice and helped me with my storsge needs
Candice was very helpful I went to get a storage and she helped me
Margie was Very nice, very informative and helpful.
Bad place ☹️
Great service! incredibly friendly and accommodated all of our needs. great place to store!
Margarita - was Great,she is really polite and help me a lot with renting spot for my car. Thank You So much !
Cristel, was great her customer service is great. Keep up the good work and thank you so much for all your help.
Margie great service
Muchas gracias Cristel por tu atención!
Thanks for good customer service, Cristel!
Cristel was very kind and provides great customer service.
Been A Customer for Years good people
Scammers . thieves no words to describe it.My storage unit was involved in a fire they failed to called me took them two weeks to send me a letter . They can not provide me with the restoration company that “cleaned up “ . No fire brick walls, no sprinkler system , no alarm .Entire facility surrounded with only four cameras and of course they were not pointing at the units that were in fire. Left several voicemails for general manager name Nick never got a call back last voicemail I left with my attorney phone number umber neither me or my lawyer heard from him.I have all the pictures that clearly show that stuff was taken out of the storage , now stuff is nowhere to be found . No Ashes , no signs of huge fire in my storage unit also my KitchenAid mixer was “burn “ but plastic attachments are not . My fire proved vault was burnt as well as my BBQ grill . Beyond funny . Over 50 bottles of alcohol was not touched in fire . Common sense alcohol would be the first thing that would explode, hover board was not touched wrapped in a plastic have. Haver board had recall in 2015 . I have all the videos and pictures willing to provide them gladly. Went there on Saturday was told another lie it’s lie after lie. Please do yourself a favor and stay away from this place.DO NOT TRUST THOSE PPL WITH YOUR STUFF
I was in this store just to make a payment even though I’m a customer in Elmhurst where this young lady used to work, & I was glad to see her because she was very helpful. However I was able to make a payment & it was convenient for me because I was in that area. It’s always nice to see a happy person with the right personality, & that made my day. 👍🏿
Great place to do business with
Great customer service by Margie and Cristal
Staff was very helpful in discussing options to view my locker during A tragic event. We hope to stay long since we live right down the street
Came in to this location to pay my bill and ran into a friendly face who is a manager at the location on grand and Harlem. Margarita is a sweetie.
Very nice service Cristel was so sweet and helpful Good price Thank you
Just rented space from Cristel. Very nice place. Recommend!
Cristel is really helpful and has great customer service.
Good customer service with cristel
Good customer service. Cristel was awesome, thanks!
Cristel, the associate who handled my reservation, was not only polite, upbeat and professionally exemplary, she showed a genuine concern for the quality of customer service given. I have yet to find ANY storage company with employees like her! Great job Cristel and thank you very much again!
cristel is so nice what question we had she answers politely,
Cristel explained everything very well and was very pleasant. I really had a great experience and well let my friends know about this location.
Margie was amazing it was my first time renting and she Made it so easy and welcoming. Thank you Margie I give 10 stars if I could
Margarita was really sweet and efficient
Tracy was very nice and helpful during the whole process.
Tracy was very helpful. She made my move in process a breeze!!! I highly recommend this location.
Margie great service
margie great customer service
Tracy was very helpful in helping me find a unit for my business- answered all my questions
Great customer service and couldn't be happier. Also was very helpful, took me around to see a few options and gave me great recommendations. Will definitely us this location again for my storage needs .
Aldo was great and funny, he helped me even when I was late. He was polite and offered a lot of information. He deserves a raise.
Tracy was very helpful and knowledgeable. Thank you.
Great experience! Tracy was very nice and helped me with everything I needed! Would definitely recommend.
I was looking to store my motorcycle and Tracy explained the process and showed me the unit. Alas, the doorway was not wide enough for my handlebars. Rather than shut it down there, she made a phone call to a nearby location and verified that they had a unit that would work. She saved me a lot of time making phone calls and perhaps visits looking for a storage unit. Tracy went above and beyond with excellent customer service.
Very professional and organized team that handles this branch. I was extremely impressed with how Tracy handled my request to update my access code while being abroad. I would have been stranded with family and 3 kids without a vehicle if she failed to update my account! I will use this facility everytime I travel out of O’Hare for extended periods of time. It’s way cheaper than parking around the airport in uncovered lots!! Thank you for making my trip back home smooth!
Great experience- fast service.... Thank you Tracy for helping with all my needs!
Tracy was very helpful when I came to make my payment nice customer service
My storage was broken in to...dont go there.very unsafe.
Angelina was very helpful. She showed me the space I asked for quickly and took care of all aspects of setting up my account without issue and with smiles at every step along the way. Awesome attitude and energy.
Went in today to rent a storage unit. Took about 15 minutes to see the unit and go through the paper work. What I really like about this storage unit is that they’re open till 9 PM. I’m from up North and storage places there aren’t open as late which is cool to know I’m not rushed to move my stuff in and out. Another thing I love is there are cameras everywhere AND if someone is trustpassing even a minute after closing.. the police are called. It makes me feel good knowing my stuff will be safe.. because I have had experiences where my things were stolen or distorted due to rodents or bugs.. which leads me to my next point. The property seemed pretty clean and didn’t have any weird smells going on like some storage places. I don’t know.. for me I’m glad my stuff is here. The staff is helpful and quick. Tracy helped me today and she made the process easy and fast and answered all the questions I had. I recommend going to her when wanting to rent or if you have any questions/concerns.
Good place to do business with. Facility menager Tracy is very profesional and helpful . Thank you
Thank you Tracy! Amazing service 5 stars! Highly highly recommend.
Margarita was very helpful and patient. She took the time to show us a lot of properties, and got us a very good price. She called other properties to check on prices. She was very understanding and energetic. She seems to really care for customers and tries her best to give them the best experience possible.
I had a very pleasant experience wit Margie, she was very PATIENT (as I am not a easy person to deal with) and very helpful signing me a new unit. She deserves more than 5 stars, I would include a raise!!! Ourstanding person!
Margarita was very nice great customer service!!
Tracy, provided excellent service and made things very easy for me.
Helpful employees good prices, Eric was fantastic
Great fast and friendly, Ericson got me exactly what I needed in less than 20 minutes!! Thanks!
Nice people and easy access to storage low key and safe
Margie. Extremely professional. Wonderful customer service. Thanks Margie.
Tracy has been very helpful and made the process extremely smooth for us. She was very friendly and was able to answer all our questions. I'm very pleased with the service Tracy provided.
Margie, is the best she’s very helpful always willing to go out of her way to make sure the customer is pleased very happy that you hired her she is a wonderful wonderful employee!
Crystal gave exceptional service when my mom couldn't open her unit. She saw to it that the appropriate maintenance was completed in a timely manor and called to let my mom know the service was complete. Crystal made sure that my mom could open her unit and this one-on-one help truly was appreciated by my mom. Highly recommend!
Margie is great!
Margarita is the best. Her service was outstanding. You know everybody loves a margarita lol
Thank you for Tracy!
Great service and I was given all the information needed as well as directions on how to use my storage
Went there today and spoken to Tracy she was very friendly when I walk in ,she help me to pick out the right space for my stuff.I was very satisfied with the customer service if I could she will get 10 stars from me.Thanks Tracy
Thanks, Tracy & Margie! What a team! Great service - fast, friendly, helpful, knowledgeable, patient with me & my questions! Convenient location and access, clean units... SOLD! 😀👍👍👍👍👍
Tracy was great.
Great storage site. Margie helped me find the perfect storage unit and was helpful every step of the way. This is now my go-to storage facility.
tracy at the schiller park location very sweet and helpful everytime great customer service
Melissa was a great help fit us in right space great price very helpfull very fast and smart
Geri is awesome and so fast!
Geri helped GREATLY. Would give 5 stars - However RENTER beware - YOU ARE CHARGED FOR THE LOCK!! $20 BUCKS!!! BRING YOUR OWN!!!
Friendly service very nice people Fest service I am very happy thank you so much Geri
Geri was amazing! Great customer service
We used this facility for temporary storage as we were moving between houses. Access was easy and the storage unit was clean and dry. Thanks for a great experience!
Nice facility Tracy was very helpful and kind Thank you
Geri is awesome. Easy to understand process and she has good ideas on packing. Clean and safe place. Love the security here.
Need to clean up/remodle this location Plow the lot when it snows more than they do When they plow don't block up your units door with the snow Last 2" snow was up against bottom of door so bad it froze it shut step up their security system also
If you’re in need of a clean and secure storage space,with very reasonable prices this is the place. Not to mention the costumer service is excellent 👍
Melissa is always a big help when it comes to my storage ..always very smiley and helpful. Great employee 😀
I rented a parking space at this location. My car was broken into TWICE within a month.Property manager does nothing about it.I went to Police and the officer advised me to moved out ASAP of this place.He said that they are careless and break ins happen often. STAY AWAY OF THIS PLACE!!!
Melissa was so helpful and made it easy to transfer to a new unit, She was a great help and wonderful Customer Service for Public Storage.
Gerri was very helpful and knows her stuff
Excellent service love the place
Geri is wonderful. Very helpful and friendly.
Margarita. Has done a great job .
I've been through different storages and Felicia was the best. She goes out of her way to accommodate you, to fit what you need and want. She explains things very clearly. She is working and not just sitting around, very polite and helpful. I haven't seen her. Come back!
Margarita and Geri were awesome! Thanks for all the great help!!!
Thank you for an amazing job Margarita!!
Geri was awesome to with
Great customer service the woman there Felicia was very informative and helpful even in this cold two thumbs up
Felicia did a wonderful job, getting me set up with the perfect unit. She was friendly, very helpful and energetic early in the morning. Public Storage needs more employees like Felicia!! Thank You!!!
Thieves run through that place like shoppers through Macy's during Christmas time! Be aware and Public Storage do nothing about this! Lady at the front desk super nice but not much she can do about whole situation
Felicia is a very hard worker. She keeps the units safe, and is a very kind person. She helped me pick a unit and made my personal belongings safe. She was a very informative and helpful.
Felicia the property manager is a wonderful and incredible person...she has a great personality and would work with you through every step. With her patience and warm welcomes I'n helping me find a unit I defenetly plan to be a long time customer...Hats off to the person that hired her. Thank you for your service.
I have to say I had a really great experience renting a unit there ....Felicia was great in giving detailed information about the units and the products inside the store .....offered boxes and tape but I had that already all I needed was a space ....I most definitely would recommend anyone I know to this location ....and also recommend Felicia as a great person to ask for ..... Great store ....great staff
Felicia was awesome. Great personality. She is very polite and well mannered. She works hard. I really think she deserves a raise. Keep up the great service Felicia. Public Storage needs people like you.
Felicia is the best. best service!
Felicia was great it was raining so hard she still had a smile great service public storage has a keeper thanks for the great service
Even in the heat outside Felicia was extra helpful and friendly and very deserving of these 5 stars
Great service. Great prices. Friendly front desk lady Felicia
Margie was very informative about the facility. Great sales associate. Facility was clean and clear of debris. Organized. Great sign in experience.
Margie and Candice were excellent. They provide excellent service. We actually signed up because of the friendly service.
They keep upping your rates and took my automatic payment off record. Don't try to update it over the phone; they don't allow this. (The owners should fix this issue) Update: Never use Public Storage! They changed my locks, while I was still paying. I drove over 300 miles to get my stuff and found out they locked me out of my rented storage unit. Couldn't get a hold of anyone for a week, so I could not schedule a time to vacate. They intentionally didn't tell me they locked my unit and took no fault when I spoke with the District Manager. (Apparently they changed and cut my lock 6 months prior to my arrival) I told them that I would no longer be paying for the unit and they should sell my locker. They racked up fees after the fact and then sent me to collections. I guess this is how public storage treats their customers. ( I was with them for over two years) Won't even respond to my calls or dispute..... Very unethical company and frankly indulging in illegal behavior. They bully people into paying money not rightfully owned, while no one stands up against them. So my public dispute is viewed and realized. Show me how you mitigated your risk when I told you I would no longer be paying and you should sell my contents. Provide me with your legal reasoning for locking me out of my rental unit and not notifying me of the event. I want to see dates/times and outreach; not a fictional account of your notification. Send me a complete list of the charges that you are claiming I owe.
I had great customer service from a employee named margie she was very helpful, took her time to find me the right space and did a great job explaining the great features that public storage has to offer.
Perfect customer service gave me all the information i needed to know about public storage and for a great rental and always had a smile on her face and thats the reason why i will continue to rent and recommend public storage margie
Felicia was very friendly and nice great customer service
The property manager felicia was awesome and was very friendly and helpful i absolutely recommend the Schiller park location. Top notch service!!!!!!!
The new property manager Felicia was so kind and friendly. First time anyone has ever greeted me with......Hi my name is Felicia and extended her hand in a handshake and asked how I was doing. Very sweet girl. Hope they leave her here for a while. Seems like they always move the sweetest people from this property. Have a nice day.
I Storige my tuls there.
Just wanted to give Stephanie a great review for her extraordinary service at this public storage place. She made sure I understand all the services and options there was available to me. Thank you for your great service.
Went in to the Schiller Park location inquiring about pricing and availability for my storage needs and LaTasha was great, she was very informative and knowledgeable about all my storage needs which has convinced me to definitely use Public Storage for my storage needs. Thanks again LaTasha you are a great asset to your team!
Leslie was very helpful.
Rhonda is a very kind person; she is helpful in every moment.
Rhonda was cheerful, polite, helpful, knowledgeable and made our decision to rent here seamless!!!!
I will definitely be using this storage location for now on and I will be recommending to friends and Family. The property manager Rhonda was so kind and friendly. Such great customer service. Only if everyone made things as easy and stress free as she did.
Rhonda is a great storage manager! From the moment we walked in, she was very helpful and showed us the exact storage within a few minutes. Highly recommended, way better than any other public storage experience we've encountered.
I am more than eased with my experience from Rhonda, made my experience very fun and made me feel Comfortable. Highly recommended coming here if you want to have a great experience
I like that it's one level at this location. It's gated. Rhonda, who is , I believe the cite manager was wonderful, and down to earth.
Rhonda was very helpful and kind. We will go back when we need more storage!
Ed was very helpful at this location.
They stoled my brothers bike not too secure
Ed was a helpful guy! Good service and prices.
Ed stayed late to rent us a space. He could have left but when we called and said it would be after 6th he said no problem he would wait. You don't find that everywhere! Thanks Ed!
Big help from Ed here. Good customer service and a good facility.
I recently stopped in the place to get a few items. I was helped by a gentleman named Ed. He had suggested the things I would need to pack up my place. If your in need of packing items I would stop by here,. Thanks Ed
Krystle was awesome! Nice rental facility and great customer service.
Made my payment here and Ed was friendly. i have used Public for a few years and they have been great.
Stopped in for questions and Jeremy was very helpful. Been storing with Public Storage for years.
This was wonderful service! Krystle Villanueva was very helpful and had a positive attitude!
Nice facility and the office personnel were on point.
Ed was helpful and the process to rent was smooth.
Very nice place and Ed is good.
Had a great experience with the manager Jeremy at this store. Great personality and really cares about his customers!
Super experience with Jeremy! He knew his stuff and had me in and out in no time. Location is close to O'Hare and very convenient to park your car inside if you travel.
Marissa was awesome! I was in and out with a 10x20 space in 30 minutes, super fast in my experience. She had the answer to all of my questions, anticipated ones I hadn't yet thought of, and was courteous and friendly. Public Storage is THE BEST storage facility I have ever worked with, and Marissa represents why. Don't overlook this facility if you need to store something. Secure, easy to access, no-nonsense. Thanks for a top notch experience.
Planning on relocating and needed to see some units. Enisa was very helpful and genuinely seemed to care about my and my family needs. Will definitely return. Thank you Enisa!!
While this location was ideal for my business equipment and the initial price was decent, I was forced to purchase their lock for $20. After only three weeks of storage usage the key for lock broke in the lock. Their response was that I would have to wait for the district manager to show up to cut off the lock, or I could hire a locksmith to cut it off. As a start up business every penny is crucial and a locksmith is out of the question but now its been two weeks. What a 'great' business model- the consumer must purchase our special lock, (unless they're savvy enough to show up with their own) if it breaks too bad you can spend more money or you can wait until someone shows up to help you. Two weeks without my business materials. Unacceptable I will be moving to a different storage facility and purchasing a proper lock from a hardware store.
Elida was helpful and our experience was very good here. Will definitely use this location again if we need storage.
Planning to relocate, worked with Ed and he was great. Very professional and courteous, provided helpful information.
Beautiful person at public storage was very helpful & polite. The best customer service ever. Thank you.
Walked In And Out In No Time, Such Professional And Friendly Staff, Thanks Ed And Elidia For All Your Help.
Ed is nice guy. Always helpful. This is a good storage place.
My relative rented a storage the other day with Elida she was extremely helpful through the whole process and we are very happy with the service at this location.
Kerry helped us with some boxes and supplies. Very friendly. Would recommend this location.
Ed was really helpful and always nice when I'm on site or come in to pay. Property is always clean.
I used this storage location for many years, Maisha and Elida were always professional when I stopped in the office. Thank you ladies
I went in a few weeks ago and met the property manager, Elida. She was like a breath of fresh air... She helped me and made me feel at ease of my belongings being at her property! She was beyond helpful from making sure my stuff would fit in a space to even explaining and recommending a few of her supplies and she wasn't all about pushing just anything at me she made sure everything was tailored to my needs! Elida deserves more then 5 stars for all she did! I would recommend this location to anyone!!!!
Awesome customer service experience. Elida is outstanding and professional, also she is very helpful. We got excellent deal that met our expectations. Highly recommend this location.
Best customer service experience I ever had =) Elida, was very compassionate to our needs and helped us with our situation. Thanks again, J.Diaz
I come to this location every month to pay. Maisha is always very pleasant and kind. She is knowledgeable and an asset to the company!!
Maisha was great and helpful, I just came over to the office said what I need and in response I received very professional service and answers to my questions. RECOMMENDED place for storage :).
I stopped in this location to check on my account and Maisha was very helpful and kind. She had no issues with giving me my information and providing me with good customer service. It was such a pleasure dealing with her.
Maisha was great. She's very helpful, professional, and left me feeling confident that all my junk was well kept at the River Road location. Plus she look like Lauryn Hill.