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Address

2324 Gary Lane
Geneva, IL 60134

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

630-492-1738

630-492-1738

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

630-492-1738

630-492-1738

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 36/mo $48
    Online only price
    $1 first month rent

    No Obligation

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    10'x20'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 47/mo $63
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • New

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    5'x10'
    Online only price
    $ 53/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 53/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 73/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 73/mo $98
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 78/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 78/mo $104
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 123/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 123/mo $164
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 165/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 165/mo $220
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 224/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 224/mo $299
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 245/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 245/mo $327
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Geneva Storage Units Near Lincoln Highway

This Geneva Public Storage offers multiple self storage options, perfect to fit the storage needs of the community.
Just south of the intersection of Randall Road and Keslinger Road/Kaneville Road, this facility boasts a variety of outdoor storage units with drive-up accessibility, perfect for loading and unloading from a vehicle with ease. There are a select number of indoor storage units with access from an interior hallway, as well as vehicle storage options for cars, trucks, SUVs, motorcycles, boats and RVs.
Park the bike in a 5x10 storage unit, along with park and picnic goodies, for all of those weekend trips out to Peck Farm.
Golfers teeing off at Eagle Brook Country Club can easily fit a few sets of clubs in a 5x10 storage unit for a quick pick up on the way to the course, while businesses along South Street can use a 10x20 storage unit to keep office documents, files, equipment and supplies not too far from the workplace.
Families all over the east side of Kane County, including La Fox and St. Charles, can empty an entire five-bedroom home into a 10x30 storage unit when it's time to move or pack up at a moment's notice.
As the Chicago area continues to grow, so do the suburbs, and Geneva is at the top of that list. When a bit of extra storage space is called for, head over to this Public Storage for cheap storage units, 7 days a week.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 243)

September 2, 2023
Google Public Storage Justin Bremer
Clean office and storage spaces, with excellent customer service. Nason was super polite and helpful. He took his time to make sure all my questions were answered and I was comfortable with the unit I rented. The app seems great for access and convenience. Everything one could hope for with storage facility.
August 15, 2023
Google Public Storage S Lopez
My space was clean and ready for my move in. Amanda and Lily helped me through the paperwork and made the process easy for me.
July 31, 2023
Google Public Storage Amanda Zak
Very friendly
July 24, 2023
Google Public Storage Leslie Lutz
Prices are out of control here. They raise their rates twice a year and require you to have renters insurance thru them.
July 19, 2023
Google Public Storage 2 Pitbulls
Great service!!!! Very satisfied
June 17, 2023
Google Public Storage stan k
The place definitely needs some maintenance, but it serves it purpose and their customer service is amazing. Lili and Dennise took their time to walk me through the initial process and made it effortless to swap the original space.
May 5, 2023
Google Public Storage Gabriela Garcia
Very friendly
March 17, 2023
Google Public Storage Derrick Powell
March 17, 2023
Google Public Storage Paul Norris
Very good service will recomend
March 7, 2023
Google Public Storage nacho daddy
Very nice place to store your stuff. The personal service is outstanding. App works great for entry.
February 6, 2023
Google Public Storage John John
February 3, 2023
Google Public Storage sam digiovanni
February 2, 2023
Google Public Storage xXWillis2illXx J
January 27, 2023
Google Public Storage TotesMcGoetz
Spoke with 'Dee' on the phone, she was very personal and polite. She reached out after I had forgotten to update my account, then made sure I was taken care of and didn't have any questions. Thanks so much!
November 28, 2022
Google Public Storage Alexander Gadomski
October 24, 2022
Google Public Storage Marcos Ruiz
Went in to get some information for storing my stuff and ended up leaving with a storage unit. Thanks for all the help Lily.
October 22, 2022
Google Public Storage ash
October 5, 2022
Google Public Storage Elena Bozan
very quick and easy service! amanda was extremely helpful and i appreciate her dedication.
September 9, 2022
Google Public Storage Andrea Phillips
Had a great encounter with Amanda, she was beyond helpful and made sure all our questions were answered. If you want great customer service, I would definitely recommend this place.
August 11, 2022
Google Public Storage Mary Ann Olson
David was a great help ….. especially since we are seniors & need internet assistance. He couldn’t have been more gracious.
July 26, 2022
Google Public Storage Nichole Martin
Ashley was amazing Very help and sweet it’s people like Ashley that keep me coming back
July 22, 2022
Google Public Storage Crystal TD
It was my first time looking at a Public Storage and I had no idea where to start. Lily there was so helpful and answered all my questions and concerns that I had! I'm glad I started with this location first! Thanks Lily for everything! I will sure tell my friends about you!
June 3, 2022
Google Public Storage Courtney Kurtz
PS fulfilled my needs during my time and would highly recommend! Lily was very helpful! Thank you for taking care of me!
May 14, 2022
Google Public Storage T K
I rented a storage unit here and found it a pleasant experience. Lily, the Manager, was always great to deal with. Her customer service and friendly disposition was always top notch.
April 6, 2022
Google Public Storage Laure Carlson
January 11, 2022
Google Public Storage Libby Auyer
Lily is very helpful!!
December 20, 2021
Google Public Storage LRadlinski
Great, friendly and helpful customer service. The facility was always clean, easy to use and in a convenient location. It is even easier to access our unit now that an app can be used to open the entry gate (instead of using the keypad at the facility). We will definitely come here again for any storage needs.
December 13, 2021
Google Public Storage Kenyatta Whirl
December 3, 2021
Google Public Storage Tony Petta
November 18, 2021
Google Public Storage Ryan Bonsall
Lauren was extremely helpful! Nice location convenient to where I am.
October 12, 2021
Google Public Storage Juan Aviles
Hello public all i have to say is this place is awesome.. 10/10 better prices then other places i have searched, and way better staffing. with the help of Lili, wich she was very polite and very, very helpful with everything, i was able to find what i was looking for and i definitely 100 times recommend this place to anybody looking for a storage unit.
October 1, 2021
Google Public Storage jirehphotos
I used this facility for a couple of months. Everything went well. I did everything online. Great location. It was simple to get in and out. I only had to speak with property manager twice and both times were pleasant experiences. I needed Lily’s assistance with some move out details. She handled them both effectively and efficiently. She made sure to follow up with me and let me know when they were taken care according to my satisfaction.
September 20, 2021
Google Public Storage Anay Morales
It was my first time going to this public storage and lily was an amazing help . She is a very nice sales person. She helped me find the right storage unit I needed and made everything easier to understand. I will for sure keep recommending this storage unit to my friends and family. 😊
September 10, 2021
Google Public Storage ZeldaLegend 95
This location is convenient and the manager Lily is always helpful.
August 20, 2021
Google Public Storage Dechawn Wallace
Extremely helpful and young lady . I’m please to join the family
August 17, 2021
Google Public Storage Derek Bex
Had some trouble with an old rusted lock. An employee named Craig brought some WD-40 and some pliers and was able to help us get our unit open!
August 15, 2021
Google Public Storage Patrick Barrett
August 12, 2021
Google Public Storage Dave Gremp
June 30, 2021
Google Public Storage Paul Hagerty
Rented a unit here for 4 years, never had any problems. Lily was always nice to deal with when stopping in to pay rent, she knows her job & always friendly.
June 29, 2021
Google Public Storage Tina Hauptman (MommaT)
Lilly and Craig have been amazing. Its our first time renting a outdoor storage for our.rv. This place is fantastic and so accommodating. Easy to get to and super clean and secure. We couldn't be happier with this location.
June 11, 2021
Google Public Storage Melody Furler
Lily is great! She explains everything in a way that makes it easy to understand, any questions I had she answered. She’s a pro that knows what she’s doing.
June 10, 2021
Google Public Storage Dillion Hughes
Very helpful staff; left me w/ no questions! s/o to the gentleman Kevin who helped me out w/ his genuine smile & great directory.
May 23, 2021
Google Public Storage Karla Reyes
Lily gave us an outstanding customer service!
May 14, 2021
Google Public Storage Rainhawk
Gina and Lily are very helpful and nice. Any questions I had for them, they answered clearly. I didn’t feel rushed in any way, overall had a good experience.
April 10, 2021
Google Public Storage Rob Moeller
Just finished up getting my first rental and Craig was a huge help! Got me through the process and explained everything throughly and in great detail, which I really appreciated!
April 5, 2021
Google Public Storage Cedric Arrington
The District Manager called within hours of a initially negative review. Professional and generous, we were able to make an amiable agreement. Thankyou
March 31, 2021
Google Public Storage Sue Lytle
We were very happy to meet Lily today at your Geneva store. She was very friendly, helpful, efficient and capable. We had an overall great experience!
February 14, 2021
Google Public Storage David Lonis
Have had a unit here for years. Every winter it's the same thing. Snow plowing and salting the grounds is terrible. Also had my unit broken into and their surveillance system is garbage!
February 9, 2021
Google Public Storage Frank Vivo
Genna, the relief manager was kind, insightful and helpful in taking care of my storage needs. I would recommend this company based on the employees making me feel confident that my property will be safe at this location.
January 22, 2021
Google Public Storage Sandra colon
First time renting and i had no idea what i was doing the manager answer all my questions abd the space was the right size good price
January 9, 2021
Google Public Storage US Lawsons
clean, fast and courteous. lilly was very helpful and attentive. she reached out multiple times to make sure the offering available fit my needs. move-in day was quick and painless.
December 14, 2020
Google Public Storage Juan C Sanchez
December 11, 2020
Google Public Storage Alex Randa
This location is my favorite to pay at. Lily is so nice and helpful each time we stop here.
November 19, 2020
Google Public Storage Edwin Cintron
October 22, 2020
Google Public Storage Cara Davis
Super friendly staff!! I always go here to pay!
October 4, 2020
Google Public Storage Mark C
September 21, 2020
Google Public Storage Jacob Roldan
Lily is a great manager very friendly and knowledgable thanks for being awesome
August 8, 2020
Google Public Storage Juan Gonzalez
Lily is awesome to work with! Multiple conversations from my initial request on the web site and at the visit to store the items. Recommend this facility.
July 31, 2020
Google Public Storage Nina Chavez
Great Experience Darlene and Lily were soo helpful!
July 1, 2020
Google Public Storage Marissa Jenniches
May 2, 2020
Google Public Storage Dayle Malone
Delaney did an excellent job explaining the various storage options for this location and quickly walked me through the sign up process even while social distancing. Highly recommend them.
April 13, 2020
Google Public Storage jay kauffman
Delaney was very helpful and thorough. Great price and easy access
April 8, 2020
Google Public Storage Robert Shive
Manager was knowledgeable and professional. Rental process was quick and easy.
March 10, 2020
Google Public Storage Blanca Rocha
Gracias josh muy buena atención y servio
March 2, 2020
Google Public Storage Mike Olenczuk
Lily the manager was very professional, and made sure that the unit was right size. Took me out and showed me several units before renting it to me. I difenitly would recomended Public storage.
February 26, 2020
Google Public Storage ulises avila
Lili is always a big help when needing any size boxes
January 24, 2020
Google Public Storage Robert Vera
Fast and easy process getting a new storage unit. Lily was super helpful and made it a smooth process. Will definitely continue using this facility.
January 24, 2020
Google Public Storage Jay Rot (Jrot)
Lily has always been helpful and accommodating thanks!
January 2, 2020
Google Public Storage Tarren Modjeski
Charge, charge, charge and on top of that charge more
December 31, 2019
Google Public Storage JROfficial _ (RJ Official)
Lily and Genna are great very professional
December 8, 2019
Google Public Storage Andrew
I had to get a few units to store some cars over the winter and Lily was super helpful and really friendly! The units were clean and reasonably priced; definitely worth checking out if you're in need of storage space.
November 23, 2019
Google Public Storage Carol Hartmann
Great service by Lilly!
November 16, 2019
Google Public Storage A Jenniches
I had to return to my new storage unit the next day to place my new lock on the door. Lilly was in and really helped me out. This is a great place to store your items. Thanks, Lilly
November 2, 2019
Google Public Storage Lori Drumtra
This is the second time I have used this facility. It is very conveniently located and the reservation/check in process is quick and easy.
October 29, 2019
Google Public Storage Tony Pinares
Great customer service!
October 22, 2019
Google Public Storage Steven DeAnda
This storage facility is great. Lily signed me up for a unit this year while I was in transition from one apartment to another. It was fast and easy to sign up and I was on my way to start storing the very same day. When I needed another unit, Lily was there to help me and found the right unit that fit my needs. Thanks for the help and will definitely use Public Storage in the future.
October 16, 2019
Google Public Storage Tom Sztoch
Lily was very cordial and helpful. Great service!
October 14, 2019
Google Public Storage Laura Mendoza
I always come here for my boxes because of the great customer service. Lily was so helpful and patient! She even helped me carry the boxes to my car and organize them. This place is fantastic!
September 28, 2019
Google Public Storage Randa Ganja
Lily was great. From the move in to the move out everything was easy!
September 1, 2019
Google Public Storage Steven Drefke
My storage unit was clean/easy to access and Lily was very friendly and professional.
August 31, 2019
Google Public Storage Andrew S
Lily was very helpful
August 28, 2019
Google Public Storage I. P. Dailey
Hands down, the best storage facility I've ever interacted with.
August 24, 2019
Google Public Storage matthew yow
August 9, 2019
Google Public Storage Victor Moreno
I rent in west chicago but come here for my boxes. Lily always helps me.
August 6, 2019
Google Public Storage Adrianna Andrade
We worked with Lily who was VERY patient while we decided which unit was better for us. She explained the rental process and their policies very thoroughly. She provided great customer service!
August 3, 2019
Google Public Storage Kierra Davis
Visited location and spoke with lily. She was really helpful and answered all of our questions.
July 31, 2019
Google Public Storage Joy Siddhiteja
rented a space for a short time - Lily was very helpful explained things and showed the facility. My situation had changed, only storage my bike for a short time but will definitely go back there again when need arise. Great location , super nice people.
July 27, 2019
Google Public Storage Laura Pitts
Very nice facility. Lily is friendly, knowledgeable and helpful
July 25, 2019
Google Public Storage Christina Novak
Wonderful customer service provided by Samantha. It was a hard enough move cross country and she made the move into storage facility very customer friendly. We ran into a little snafu and Samantha jumped right on the problem and resolved ASAP. Great employee
July 23, 2019
Google Public Storage Cottrell Webster
Josh was very helpful and accommodating
June 15, 2019
Google Public Storage Krista Andersen
We rented a small unit when we put our home on the market. When the home sold our apartment wasn't ready so we needed a larger unit. There wasn't one available in our original space so I reserved one at another location across town. Then Raven called, she and Samantha made me aware of one that opened in our current location and took care of all the details. The transfer over was seamless! They were very professional, helpful and answered all my questions. Thanks gals for your attention and care in all the logistics!
June 13, 2019
Google Public Storage steve moricle
Had a very good experience, will definitely recommend this place to others!!!
June 3, 2019
Google Public Storage Adam Gordon
Management is slow to respond to issues, have been waiting nearly a month for a response that should have taken significantly less time. Out of all the units about 8 have standing water in front of them after a hard rain. I have a small business I run and a full time job along with a newborn. I can't worry about my work tools and belongings getting ruined or my feet soaking wet every time I go to the unit
May 29, 2019
Google Public Storage Amy Gordon
May 13, 2019
Google Public Storage Deborah ruitenberg
Lily was extremely helpful guiding me thru the rental process. Will follow up with another review after we have used the facility!
May 10, 2019
Google Public Storage John Astle
I have been in customer service for 20+ years . Lily took care of me and she was very nice and knowledgeable of public storage. The storage facility is very clean and well lit, I have recommended this place to my friends !
May 10, 2019
Google Public Storage Karen Missele
Lily was a great help.
May 4, 2019
Google Public Storage Ashley Welsh
Lily is an amazing employee who had helped me and my family find the perfect sized unit and suggested the best boxes for our things. She is friendly, insightful, and incredibly attentive. 5/5; would recommend this property and company to anyone who is looking to store belongings and wants excellent customer service.
April 27, 2019
Google Public Storage Roger McConochie
Lily is a treasure—always positive, always fully professional! A pleasure doing business with her, with thanks also to Samantha! And I frequently recommend this PStorage facility to friends in the Geneva area!
April 25, 2019
Google Public Storage Aaron Heisler
Lily is extremely helpful and professional I highly recommend this location.
April 24, 2019
Google Public Storage Ronald Selcke
Sarriah is awesome! Thanks for helping me in such short notice! Great facility, amazing customer service!
March 28, 2019
Google Public Storage lktomwalleye
Sairrah was very helpful and knowledgeable about all aspects of the facility. Spent a good half hour with me and led me in the right direction. Renter tip: always look online to see prices as they often offer lower monthly rents than the desk clerk can offer. Pull out your phone and make the reservation at the desk! Saved me $9 a month for 2 min of time on my phone.
March 15, 2019
Google Public Storage Tim Callan
Lily did an amazing job!! Thanks a bunch
March 15, 2019
Google Public Storage r p
I have had a series of large travel trailers stored at this location for 18 years -- I just checked that number at the office today. Throughout that time, I have had outstanding service and cooperation from a variety of personnel. The location is always clean, the gates are reliably functional, and the staff are invariably friendly. Lisa is unfailingly pleasant and cooperative in every contact I have had with her. But in all fairness, that has been the case with every on-site employee assigned here over the years. And other friends and family members using this location for shorter periods report similar positive experiences. As a prime and current example, I take my trailer out every winter for several months, and there always is the issue of whether my site (on the bend at the end of a row of units) will be plowed in -- it's a natural location for that to happen. This year, after I called in a predicted arrival date, Lisa and Sam worked to be sure that my site was ready for me when I arrived back in town with the trailer. Not even a small amount of snow and ice remained. This is just a quick example of the many positive interactions I've had here for almost two decades of tenancy. I would highly recommend this location for others considering this as a storage option.
March 14, 2019
Google Public Storage Dawn D
Came in the other day to rent a unit. Lily was just awesome. I probably wasn't the nicest person because my brother had forced me out to go get this unit in the daylight while I work during the night. She never stopped smiling even when I was being less than agreeable. You rock Lily!
March 11, 2019
Google Public Storage Dale Antonio
Thanks again Lily
February 27, 2019
Google Public Storage Един Българин
Great service!
February 23, 2019
Google Public Storage Don Ross
February 22, 2019
Google Public Storage Lon James Beutke
Lily is great
February 13, 2019
Google Public Storage Alondra Padilla
I came in to ask about storage and Lily helped me out. I am going to be moving in a few months and plan on coming here.
February 8, 2019
Google Public Storage Samantha Jones
Amazing customer service! And at a great price 🙌🏼 super quick to sign up, I had my niece with me and we were in and out 👍🏼👍🏼
January 11, 2019
Google Public Storage Edward Lukawski
January 6, 2019
Google Public Storage Roxanne Fern Schlick
Thought I was getting a great deal for prior rental arrangement via phone, but when there for appointment the next day, was hit with one charge after another. Felt like a scam. Dishonest company and personnel. 👎😫
December 31, 2018
Google Public Storage John Astle
Lilly was awesome and very helpful !
December 1, 2018
Google Public Storage Nina P.
We came here to buy some furniture from someone and the receptionist was helpful and kind.
November 30, 2018
Google Public Storage J C
Lily was so friendly and helpful!
October 31, 2018
Google Public Storage Medical Transportation
Hey Lilly and PS crew thanks for being flexible with meeting my business needs
October 14, 2018
Google Public Storage Mark Wright
Lily was awesome!! Made it very easy to move out of one unit into a bigger one.
October 10, 2018
Google Public Storage Robbie Brouillette
Lily was awesome! Super helpful and offered items that, though they were additional costs, were very helpful and specifically selected for my circumstances. I've worked in a variety of sales roles, and for the small opportunity to make some additional sales and provide excellent service that she had, Lily made all the best of it! Thank you!!
October 3, 2018
Google Public Storage Billy Cerwin
Wished I could rate 0 stars. Do yourself a favor and never rent from this location. We found a roach and orange paint chips all over the unit. Tried to contact District Manager and Corporate to discuss with no luck. I even have a bag of paint chips just in case they decide to respond to my complaint.
September 30, 2018
Google Public Storage Jason LeGrand
Janine was rad and helpful
September 13, 2018
Google Public Storage Kimberlee Byrne
August 10, 2018
Google Public Storage Hillary Einboden
An excellent storage experience. Jacob does a wonderful job staying in touch with customers and following up on anything that arises if you are out of town. I would definitely use this location again!
August 3, 2018
Google Public Storage John Perkins
The roof leaked and ruined many of our belongings! After we sold our house in TX, we moved our life up here in storage until we closed on our new house. Our home owner's insurance policy automatically changed into a renters policy. So, we declined the optional insurance that Public Storage offered. Why would we need to double insure, right? It turns out we should have: since the roof leaked for the entire time we used this storage, our insurance would not cover it because it was not a sudden loss. However, if we would have purchased their optional insurance, it would have been covered. We did not have the hind sight to ask "does your roof leak?" All of that to say: if you rent here make sure to verify if your unit's roof leaks. Terrible customer service during this fiasco as well.
July 24, 2018
Google Public Storage Doreen Anderson
Jacob was knowledgable and efficient very nice and processional
July 14, 2018
Google Public Storage Katherine Manetas
Jacob was very helpful today: professional & courteous! Thank you!
July 14, 2018
Google Public Storage Sarah Pittenger
Jacob was so great. Helpful, patient and very knowledgeable!
June 22, 2018
Google Public Storage Bryan Mac
Facility is clean! Well maintained Jacob the Manager was really helpful and answered all of my questions!
June 9, 2018
Google Public Storage Michael Sargeant
Great staff! Very friendly and helpful. Units are clean. Jacob was great when I checked out.
May 17, 2018
Google Public Storage Kelly Burns
May 15, 2018
Google Public Storage Michelle Chelikas
I had Jacob to help me rent an outside space . He was very polite and helpful , I got what I needed . I would recommend this facility.
April 29, 2018
Google Public Storage Alyssa Payleitner
The whole experience was very convenient and easy. Jacob was incredibly accommodating and efficient.
April 24, 2018
Google Public Storage Corbin Pitts
Jacob was very helpful and the process was very easy and smooth.
April 8, 2018
Google Public Storage Becky Taylor
April 2, 2018
Google Public Storage Dave Cannon
First time storage user. Jacob was super helpful, from recommending the best type of lock to buy to improve security to going over all the options he made sure we were informed and had what we needed. The facility is good, easy access with lots of options.
March 31, 2018
Google Public Storage Dorothy Mccullough
March 31, 2018
Google Public Storage Andrew Cool (Chudley645)
Been using this location for over 10 years. The door broke on my unit but they were quick to fix. I had to end my relationship with the property but Jacob made it super easy and was awesome!
February 24, 2018
Google Public Storage Debbie Sword
Lily was very nice and helpful!
February 19, 2018
Google Public Storage John Lamperis
Anne was very helpful and friendly. Answered all of our questions and showed us our storage location. She offered many suggestion that helped not only our decision but also our use of the space.
February 17, 2018
Google Public Storage Brittany Giannini (Brittanicus)
Anne was super helpful with deciding what size boxes I should buy for helping with my move. 10/10!
January 29, 2018
Google Public Storage Elaine Swedun
Excellent storage facility. Clean, safe, easy access.
January 10, 2018
Google Public Storage Coley Connelly
Lily was very helpful and thorough. Easy process. Great location. Would recommend highly.
December 24, 2017
Google Public Storage Jose Ramos
November 12, 2017
Google Public Storage Jason LaCost
I've had a storage unit at this location for years. The customer service is awesome!
October 25, 2017
Google Public Storage Michael Belke
Anne was awesome. Very clean facility, very friendly and helpful. Would definitely recommend.
August 2, 2017
Google Public Storage Kathleen Chroust
Anna was extremely helpful explaining Public Storage's rules, pricing, and all general information. She was very helpful and professional. She truly does her job very well and we were extremely satisfied with our experience in the Geneva location off Randall Road.
July 12, 2017
Public Storage Daniella Spizzirri
This company is pure garbage. After you are all moved in they will change your monthly plan and incease your rate. Want to know what the reason the District Manager Curtis Heinz says why? Because we can. Yes. I will be removing my belongings ASAP and never using this company again. What awful customer service!
June 19, 2017
Google Public Storage Ken Ramsey Jr
Rude customer service, not 24/7 access.
June 6, 2017
Google Public Storage Matt Keller
June 2, 2017
Google Public Storage Fabio Casarini
Diana & Anne are AWESOME !! Give them a raise !!!!
May 31, 2017
Google Public Storage Seara McGill
Anne is very helpful and kind. She helped me with payment options and I am very grateful!!
May 31, 2017
Google Public Storage Tom Finnberg
It is amazing here!
April 5, 2017
Google Public Storage Greg Swedun
Just got a storage unit for the first time and Diana who helped me was extremely helpful and got me into the right unit for my needs. She made the entire process simple, easy, and quick.
March 28, 2017
Google Public Storage Tom Coker
ANNE WAS VERY HELPFUL AND FRIENDLY. GREAT SITE, GREAT COMPANY.
February 13, 2017
Google Public Storage Becca W
Would never rent from them again .
February 5, 2017
Google Public Storage Ken Fluharty
Kind of expensive for a box outside. Too many hidden fees
January 24, 2017
Google Public Storage Jason Harris
Awesome service Ann helped put very much and looked like her boss was there who was also very cool and helpful I will come back due to their customer service
January 20, 2017
Google Public Storage Alex Beck
I came here for spaces and boxes and I was more than satisfied with their selection. I have never had a problem with their choice of cardboard providers, which is relieving when I am placing my valuables in them. The employees earn a solid 8.2/7.3 from me; the ones I spoke to were friendly, attentive, and most importantly... knowledgeable.
November 29, 2016
Google Public Storage Teddy Holub
Great place to rent
November 28, 2016
Google Public Storage Haley Torres
Ann was A M A Z I N G!! :) You should go there or be square.
October 31, 2016
Google Public Storage Reyna Rodriguez
Went in the other day for boxes, Anne was very helpful with figuring out what I would need. Very upbeat and friendly!!!
October 31, 2016
Google Public Storage John McGuire
Very polite and helpful people that are also very kind.
October 31, 2016
Google Public Storage Jacob Greenberg
Property is well maintained. Ann is always helpful.
October 29, 2016
Google Public Storage Montana “Yuh Boi”
Property was well maintained and the staff is always friendly.
September 27, 2016
Google Public Storage Brittany Giannini
Anne is an absolute gem. Very friendly and personable, I will definitely be going back here the next time I need boxes.
September 26, 2016
Google Public Storage Austin Beck
The facility is clean and the customer service is great. Anne in particular was extremely helpful. She answered all of my questions and was very pleasant to work with. Can't come up with anything I dislike about this particular facility.
July 26, 2016
Google Public Storage Scott Miller
Barbie was great very friendly and was a great help
July 23, 2016
Google Public Storage Cocoa Bean Geneva
Good customer service, attentive, always follow-up, call with reminders. The storage unit was clean and the area is well lit. Outside areas always clean even in winter. The staff is very accommodating. This is a good place to use if you're in the area looking for self storage. SS Geneva IL
June 1, 2016
Google Public Storage Mark McCutcheon
Drew is wicked. Got it done quick. Thanks
May 26, 2016
Google Public Storage Daka
Dealt with several people here. Chelsea is by far the best. If she doesn't know something she will find out by making a quick call.
May 1, 2016
Google Public Storage James Edwards
GARY LANE PUBLIC STORAGE IN GENEVA IL, IS THE WORST PUBLIC STORAGE IN THE AREA. WOULD NOT RECOMMEND TO ANYONE! MY FRIEND JUST MOVED HER BELONGING OUT BECAUSE THE MANAGER BARBIE PUT A LOCK ON HER UNIT AFTER SHE HAD PAYED HER REGULAR RENT OF $65 BUT WAS NEVER NOTIFIED THAT SHE OWED $5 DUE TO A RENTAL INCREASE, AFTER TELLING BARBIE SHE HAD JUST GONE UNDER MAJOR SURGERY AND COULD NOT MAKE IT THERE FOR A FEW DAYS TOO PAY THE $5 SHE STILL PUT A LOCK ON IT! SO DIS SATISFIED! SHE THAN GOES TO MOVE HER BELONGINGS TELLS THE EMPLOYEE SHE WILL BE COMPLETELY MOVED OUT THAT DAY, THAN AN EMPLOYEE CALLS THE NEXT DAY TOO SAY YOUR UNIT IS CLEAN AND YOU OWE MONEY BECAUSE THE EMPLOYEE LEFT FOR THE DAY! OK WELL WAS HE AWARE THAT EVERYTHING WOULD BE OUT THAT DAY THAN WHY CHARGE HER? FOR YOU LEAVING? HE WAS WELL AWARE! GIVE THIS FACILITY A 0 FOR CUSTOMER SERVICE! AND WOULD NOT RECOMMEND YOU MAKE THIS SITE YOUR PUBLIC STORAGE!. ONE DAY LATE THEY WILL CUT YOUR LOCK PUT THEIRS ON AND TRY AND MAKE A DOLLAR ON THEIR LOCK!!
April 27, 2016
Google Public Storage Abby Gabrys
Was highly satisfied with my experience here
March 28, 2016
Google Public Storage Rebecca Michaelis
I was very satisfied with the process except for the insurance problem. I already have insurance and I told Chelsea this but she insisted that I initial and accept the insurance otherwise I could not rent the unit. I did as I was told and later came back with my insurance paperwork and she told me the insurance was cancelled and yet it was not according to my online account I have yet to receive my credit back on the same day that I signed all agreements and I have yet to move anything into the unit. I have been trying to cancel the insurance that I do not need for the past 7 hours and nobody will call me back. I do not pay for insurance that I already have. I think that we may have a problem. I expect all of the insurance money back as soon as possible since everyone will not answer the phone calls at the office nor at the insurance agency. This serves as my notice of cancellation on the same day that I rented my unit.
March 21, 2016
Google Public Storage Sarah Braun
Chelsea was extremely helpful! She made finding a unit fast and efficient.
February 26, 2016
Google Public Storage Andobtw
Best storage NA
February 12, 2016
Google Public Storage Andreas Group
Chelsea was very helpful - thanks!
January 18, 2016
Google Public Storage Kevin Ramig
Went in to pay rent, Chelsea was very bubbly and pleasant. She was very helpful.
January 13, 2016
Google Public Storage John R
Chelsea was very helpful
January 5, 2016
Google Public Storage Alexandra Marie
The office manager Barbara was very helpful from the moment we walked in. We had made a reservation and she walked us through our unit and all the information with friendliness and expertise. Highly recommend! Update 1/5/16: Since leaving our unit over 3 months ago, we have still to be reimbursed for the almost full month we paid for. When I called 2 months after we left, they informed me that the people at the Geneva office never submitted the paperwork for us to get our refund, and since then Public Storage has given me the run around promising me that managers will call me back, that they are expediting my refund, meanwhile another month has passed. If this is really how Public Storage treats it's customers, I definitely don't recommend!
December 29, 2015
Google Public Storage Mark Harrison
Outstanding customer service! Barbie informed me of my options for renting a storage unit and she was extremely helpful. Moving can be stressful but Barbie made my situation SO much easier! I would definitely recommend to others!
December 28, 2015
Google Public Storage Analie Strecker
Went in to pay for unit, Chelsea was very polite and helpful! Thank you for being friendly! It made me feel welcome.
December 13, 2015
Google Public Storage Ryan M
Barbie was very nice.
October 20, 2015
Google Public Storage Kristin Kraaz Bauder
Barbie in the office was super helpful with helping us determine the best value of cost for size in our storage. Great customer service!
September 24, 2015
Google Public Storage Steve Nilles
The property manager, Barbie, was really helpful and accommodating.
September 11, 2015
Google Public Storage charles ware
I have used this facility before and was very satisfied. It is very clean and staff is always helpful. Rudy was professional and friendly, the paperwork was done quickly, and he helped us get as many discounts as possible. It was a pleasant experience.
August 15, 2015
Google Public Storage Joshua Navarro
Everything was great. Barbara was very helpful and friendly.
August 15, 2015
Google Public Storage Donna Gonzalez
I stopped in to ask about storage units for an upcoming move. Barbara was very helpful in answering all my questions.
August 14, 2015
Google Public Storage Danielle Wiesemann
Barbara is great. Always helpful and friendly.
August 11, 2015
Google Public Storage Jenna Trusso
Very disappointed with this location. My boyfriend got a storage unit here and they specifically spoke of a grace period that they are no longer honoring. They charged him $100 instead. This is no way to market your company.. Promise a $1 first month but add in $40 of other charges AND THEN charge double for a month you don't use..
August 11, 2015
Google Public Storage Michael Kastel
DISCLAIMER: DO NOT USE THIS FACILITY FOR YOUR STORAGE NEEDS! We signed up for the $1 first month promotion. We loved the idea of being able to save some money but heard that the contracts could be dicey so we needed to pay attention to the details closely. We got to deal with a severely inept manager named Carol who was obvious had no idea about this particular facility during our tour. The first three units she showed us had oil and or dirt on the floors to which she stated "there are plenty more clean ones!" After finally finding a suitable unit we filled out the necessary paperwork. We signed the contract and Carol explicitly assured me and then reassured me that I had 31 days from the date of signing to get my belongings moved out before being charged with the hefty next month's fee. I asked her twice more and she assured me I had a grace period. So today the 31st day I called the Public Storage and spoke to a the facility manager named Barbara who told me that my stuff was supposed to be moved out yesterday and I was being charged over $140. I explained her the situation, told her how not only myself but also my girlfriend confirmed the grace period with this woman Carol and Barbara told me she was just a fill in manager. Here's the best part!!! I then asked Barbara specifically: "so what you are telling me is that despite your manager on duty giving me the wrong information, I am still wrong as the customer?" to which she replied "Yes". As a business owner, this is the worst customer service and managerial response I have ever encountered. BOTTOM LINE DO NOT USE THIS COMPANY OR LOCATION
August 11, 2015
Google Public Storage Miranda Navarro
I came to get some moving supplies . Barbara is very friendly and helpful in getting me what I needed.
August 11, 2015
Google Public Storage Javier Gonzalez
Barbara was great. She was very friendly and helpful.
August 11, 2015
Google Public Storage Paula Gonzalez
I came in for some moving supplies. Barbara was very helpful and friendly.
July 20, 2015
Google Public Storage Scot Soukup
Barbara is awesome. I have been renting here for a long time and she is one of the best property managers I have dealt with.
June 29, 2015
Google Public Storage Matt Massey
Parents have been using three units here for many years, just stopped off to get myself one. Nothing but great service. Thanks Barbara!
June 25, 2015
Google Public Storage Chris Boulahanis
Barb was great, she helped me with everything that was needed at the storage facility. I highly recommend this public storage!
May 26, 2015
Google Public Storage John Hartman
Barbara is awesome, very helpful and friendly.
May 26, 2015
Google Public Storage Tom Coker
Barbara is awesome. very friensly.
May 12, 2015
Google Public Storage Carole Foner
Barbara is wonderful! She was courteous and quickly set up my account!
May 12, 2015
Google Public Storage Gino Castello
Barbara is excellent. Very professional and courtesy.
April 21, 2015
Google Public Storage Jean Schneider
Barbara is awesome. Always friendly and helpful.
April 12, 2015
Google Public Storage Drew Mader
Great experience with them so far. The office manager took her time to walk us through our options, and made a recommendation based on our needs. We were able to get a unit close to the entrance. The unit was immaculate, and seemed to be a better deal than everything else we price checked.
April 9, 2015
Google Public Storage Ramona Thumstedter
Barbara is very helpful and knowledgable.
April 7, 2015
Google Public Storage Mary Ball
5 out of 5 experience. Barbara was very knowledgeable, helpful and friendly. It was a pleasure!
April 2, 2015
Google Public Storage labedra
Great location and space. Staff is very pleasant and pleasure to deal with. Helped me search for the right spot.
March 31, 2015
Google Public Storage Kevin Cahill
March 24, 2015
Google Public Storage Tami Wyman
They had exactly the space and location we need.. Lauree was a great help and made our rental quick and easy.
March 19, 2015
Public Storage Bill Morris
I phoned their customer service department today. They were Rude and Unhelpful !
March 18, 2015
Google Public Storage Beth J. Blank
Great tour and explanation of services! Great deal too!!
February 25, 2015
Google Public Storage Tracy Jeffrey
Do not rent here! Our unit flooded with rain this summer. Our entire house was stored here in between moves, and everything was damaged. When we went to get the manager, Barbara, she said "contact your insurance, that is why you have it." They did not resolve the issues we addressed with gutters/downspouts, etc. Look at the slope and creek running behind the property. Do yourself a favor and find another place to rent!
February 18, 2015
Google Public Storage Jose Perez
I stopped in the other day foe some packing supplies. Barbara was very helpful and knowledgeable. I will definitely be coming back if I need more.
February 14, 2015
Google Public Storage Trevor Rennick
Nice staff, clean location, Barbara and Taylor were terrific
January 15, 2015
Google Public Storage Alison Genslinger
This facility is very nice and always well kept. Taylir and Barb in the office are always super helpful. I highly recommend this place for storage, you guys are great!
January 11, 2015
Google Public Storage Steve Reckinger
Barbara and Taylir were great.
November 24, 2014
Google Public Storage Ricardo Cerezo
Excellent customer service and safe and secure facilities.
November 8, 2014
Google Public Storage Brad Genslinger
Taylir and Barbara were awesome. They were very helpful answering all of my questions.
November 8, 2014
Google Public Storage Dani Asquini
I came in to buy some moving materials this morning and Barb and Taylir were very helpful. Starting small with wrapping furniture but will definitely be back to buy my boxes from them!
October 24, 2014
Google Public Storage Robert Hedberg
Barbara, was great
August 29, 2014
Google Public Storage mike lewis
Great service
August 11, 2014
Google Public Storage Andrew Cool
Good storage facility and very clean and secure. However, the management leaves something to be desired.. I have been renting from them for almost a decade and they still see the need to call me on the 2nd of the month to tell me my rent is due (rent is due on the 1st of each month). They have gone as far as to call my wife at her place of business and scare her with a message that there is an emergency with our unit. In reality the rent is due.. If you go past 7 days they either cut your lock off and put their own on or they will put their lock on in addition to yours and usually when you notice and need to access the unit, the office is closed.. I use this location because of the location to my home and it is convenient. The only other thing is that they raise the rent just about every 6 months. I cant recommend this location to anyone except if you are storing a vehicle..
July 30, 2014
Google Public Storage Frank Solis
Barbara is awesome. She is very friendly and helpful.
July 30, 2014
Google Public Storage Michael Bowlds
Very clean, dry and secure facility. I would definitely use again for my storage needs.
July 8, 2014
Google Public Storage Jaron McCarr
Had a pleasant time with the manager. Had a good time
May 26, 2014
Google Public Storage Steve Delchamps
The people were friendly. The hours were good. No problem with the unit itself. The price was reasonable.
May 7, 2014
Google Public Storage alex cc aztek
Danielle did an awesome job
April 22, 2014
Google Public Storage Deb Foster
Barbara in the Public Storage office on Gary Lane in Geneva, IL was one of the most helpful customer service people I've encountered. I've been in customer service for the past 20 years and she's one of the best! Also walking around the facility, very clean and professionally ran. I'm looking forward to working with Public Storage to further my business. Thanks!!
April 22, 2014
Google Public Storage Chris Joeckel
Thank you Barbara for all your help! I am now ready to receive goods for my business I will refer you to all my friends
April 20, 2014
Google Public Storage Trish Vida
Barbara is great. Very helpful and friendly.
March 31, 2014
Google Public Storage Lori McCullough
I was given a unit at the bottom of a hill. Being new to storage rental, I didn't think about how rain and ice run down hill so I ended up with quite a bit of water and ice inside the unit. When I first attempted to clean out my unit, there was about 4 inches of ice on the outside of the door and had completely frozen it shut. It should be the property's responsibility to remove snow from the front of all units to avoid the build up from happening. Luckily, the items in the boxes that got a great deal of water damage, were encased in plastic or a lot of costly items would have been ruined. Otherwise, the manager was friendly and property clean and secure.
March 31, 2014
Google Public Storage Tom Kiper
Barbara was fantastic!
March 29, 2014
Google Public Storage SCH JAZZ
Facility was well run and maintained. Friendly people.
March 28, 2014
Google Public Storage John Hartman
Barbara is awesome. Always friendly always helpful always smiling.
March 28, 2014
Google Public Storage javier sanchez
Muy bueno Barb!
March 22, 2014
Google Public Storage Michael McGray
Great service
March 21, 2014
Google Public Storage Chris Fronczak
Excellent!
March 15, 2014
Google Public Storage Kelly Bechtold
Very reasonable hours, anyone I had contact with was straightforward and prompt, and all of the furniture is still nice and clean. In all seasons, no precipitation issues. Very nice!
February 24, 2014
Google Public Storage Allan Anastacio
Best storage facility in the area, they are really helpful inside.
February 21, 2014
Google Public Storage Young Quarter
The customer service here is AWESOME! I was in desperate need for a storage unit after my apartment wasn't ready for me to move in. I spoke with Danielle E. She walked me through the entire process explaining size and prices. She answered all of questions . I give her customer service 2 thumbs up!!
December 11, 2013
Google Public Storage Robert ramhemicuda
I went to this property to get boxes and Amanda the property manager set we up with the boxes I needed tape and paper to use on my items so they wouldn't break.Everything I needed at once.
December 1, 2013
Google Public Storage Deanna Kelly King
Amanda was extremely helpful. We just wanted to store some summer outside equipment. She made it very easy. Great customer service.
October 28, 2013
Google Public Storage T Massey
This morning I ran in just to inquire about a storage unit, but Amanda was so knowledgeable and helpful, that I walked out having rented one! She was very professional, yet personable. Thanks Amanda!! A+++
October 17, 2013
Google Public Storage Robert Hill
Amada was terrific. She walked me through all of the paperwork in a very helpful way, explained all the things I need to know, and showed me the unit. Great customer service is somewhat of a rarity these days, but I give an A+ for the experience I had today.
October 9, 2013
Google Public Storage Mark Rickert
Amanda walked me though the process and was able to help me with my questions. Some of the options were defiantly confusing and I'm glad she knew the policies and procedures. Defiantly would recommend anyone looking to rent a storage unit talk to her even if you are not sure what you need.