Public Storage Self-Storage Units at 2324 Gary Lane, Geneva, IL

Clean office and storage spaces, with excellent customer service. Nason was super polite and helpful. He took his time to make sure all my questions were answered and I was comfortable with the unit I rented. The app seems great for access and convenience. Everything one could hope for with storage facility.

My space was clean and ready for my move in. Amanda and Lily helped me through the paperwork and made the process easy for me.

Very friendly

Prices are out of control here. They raise their rates twice a year and require you to have renters insurance thru them.

Great service!!!! Very satisfied

The place definitely needs some maintenance, but it serves it purpose and their customer service is amazing. Lili and Dennise took their time to walk me through the initial process and made it effortless to swap the original space.

Very friendly

Very good service will recomend

Very nice place to store your stuff. The personal service is outstanding. App works great for entry.

Spoke with 'Dee' on the phone, she was very personal and polite. She reached out after I had forgotten to update my account, then made sure I was taken care of and didn't have any questions. Thanks so much!

Went in to get some information for storing my stuff and ended up leaving with a storage unit. Thanks for all the help Lily.

very quick and easy service! amanda was extremely helpful and i appreciate her dedication.

Had a great encounter with Amanda, she was beyond helpful and made sure all our questions were answered. If you want great customer service, I would definitely recommend this place.

David was a great help ….. especially since we are seniors & need internet assistance. He couldn’t have been more gracious.

Ashley was amazing Very help and sweet it’s people like Ashley that keep me coming back

It was my first time looking at a Public Storage and I had no idea where to start. Lily there was so helpful and answered all my questions and concerns that I had! I'm glad I started with this location first! Thanks Lily for everything! I will sure tell my friends about you!

PS fulfilled my needs during my time and would highly recommend! Lily was very helpful! Thank you for taking care of me!

I rented a storage unit here and found it a pleasant experience. Lily, the Manager, was always great to deal with. Her customer service and friendly disposition was always top notch.

Lily is very helpful!!

Great, friendly and helpful customer service. The facility was always clean, easy to use and in a convenient location. It is even easier to access our unit now that an app can be used to open the entry gate (instead of using the keypad at the facility). We will definitely come here again for any storage needs.

Lauren was extremely helpful! Nice location convenient to where I am.

Hello public all i have to say is this place is awesome.. 10/10 better prices then other places i have searched, and way better staffing. with the help of Lili, wich she was very polite and very, very helpful with everything, i was able to find what i was looking for and i definitely 100 times recommend this place to anybody looking for a storage unit.

I used this facility for a couple of months. Everything went well. I did everything online. Great location. It was simple to get in and out. I only had to speak with property manager twice and both times were pleasant experiences. I needed Lily’s assistance with some move out details. She handled them both effectively and efficiently. She made sure to follow up with me and let me know when they were taken care according to my satisfaction.

It was my first time going to this public storage and lily was an amazing help . She is a very nice sales person. She helped me find the right storage unit I needed and made everything easier to understand. I will for sure keep recommending this storage unit to my friends and family. 😊

This location is convenient and the manager Lily is always helpful.

Extremely helpful and young lady . I’m please to join the family

Had some trouble with an old rusted lock. An employee named Craig brought some WD-40 and some pliers and was able to help us get our unit open!

Rented a unit here for 4 years, never had any problems. Lily was always nice to deal with when stopping in to pay rent, she knows her job & always friendly.

Lilly and Craig have been amazing. Its our first time renting a outdoor storage for our.rv. This place is fantastic and so accommodating. Easy to get to and super clean and secure. We couldn't be happier with this location.

Lily is great! She explains everything in a way that makes it easy to understand, any questions I had she answered. She’s a pro that knows what she’s doing.

Very helpful staff; left me w/ no questions! s/o to the gentleman Kevin who helped me out w/ his genuine smile & great directory.

Lily gave us an outstanding customer service!

Gina and Lily are very helpful and nice. Any questions I had for them, they answered clearly. I didn’t feel rushed in any way, overall had a good experience.

Just finished up getting my first rental and Craig was a huge help! Got me through the process and explained everything throughly and in great detail, which I really appreciated!

The District Manager called within hours of a initially negative review. Professional and generous, we were able to make an amiable agreement. Thankyou

We were very happy to meet Lily today at your Geneva store. She was very friendly, helpful, efficient and capable. We had an overall great experience!

Have had a unit here for years. Every winter it's the same thing. Snow plowing and salting the grounds is terrible. Also had my unit broken into and their surveillance system is garbage!

Genna, the relief manager was kind, insightful and helpful in taking care of my storage needs. I would recommend this company based on the employees making me feel confident that my property will be safe at this location.

First time renting and i had no idea what i was doing the manager answer all my questions abd the space was the right size good price

clean, fast and courteous. lilly was very helpful and attentive. she reached out multiple times to make sure the offering available fit my needs. move-in day was quick and painless.

This location is my favorite to pay at. Lily is so nice and helpful each time we stop here.

Super friendly staff!! I always go here to pay!

Lily is a great manager very friendly and knowledgable thanks for being awesome

Lily is awesome to work with! Multiple conversations from my initial request on the web site and at the visit to store the items. Recommend this facility.

Great Experience Darlene and Lily were soo helpful!

Delaney did an excellent job explaining the various storage options for this location and quickly walked me through the sign up process even while social distancing. Highly recommend them.

Delaney was very helpful and thorough. Great price and easy access

Manager was knowledgeable and professional. Rental process was quick and easy.

Gracias josh muy buena atención y servio

Lily the manager was very professional, and made sure that the unit was right size. Took me out and showed me several units before renting it to me. I difenitly would recomended Public storage.

Lili is always a big help when needing any size boxes

Fast and easy process getting a new storage unit. Lily was super helpful and made it a smooth process. Will definitely continue using this facility.

Lily has always been helpful and accommodating thanks!

Charge, charge, charge and on top of that charge more

Lily and Genna are great very professional

I had to get a few units to store some cars over the winter and Lily was super helpful and really friendly! The units were clean and reasonably priced; definitely worth checking out if you're in need of storage space.

Great service by Lilly!

I had to return to my new storage unit the next day to place my new lock on the door. Lilly was in and really helped me out. This is a great place to store your items. Thanks, Lilly

This is the second time I have used this facility. It is very conveniently located and the reservation/check in process is quick and easy.

Great customer service!

This storage facility is great. Lily signed me up for a unit this year while I was in transition from one apartment to another. It was fast and easy to sign up and I was on my way to start storing the very same day. When I needed another unit, Lily was there to help me and found the right unit that fit my needs. Thanks for the help and will definitely use Public Storage in the future.

Lily was very cordial and helpful. Great service!

I always come here for my boxes because of the great customer service. Lily was so helpful and patient! She even helped me carry the boxes to my car and organize them. This place is fantastic!

Lily was great. From the move in to the move out everything was easy!

My storage unit was clean/easy to access and Lily was very friendly and professional.

Lily was very helpful

Hands down, the best storage facility I've ever interacted with.

I rent in west chicago but come here for my boxes. Lily always helps me.

We worked with Lily who was VERY patient while we decided which unit was better for us. She explained the rental process and their policies very thoroughly. She provided great customer service!

Visited location and spoke with lily. She was really helpful and answered all of our questions.

rented a space for a short time - Lily was very helpful explained things and showed the facility. My situation had changed, only storage my bike for a short time but will definitely go back there again when need arise. Great location , super nice people.

Very nice facility. Lily is friendly, knowledgeable and helpful

Wonderful customer service provided by Samantha. It was a hard enough move cross country and she made the move into storage facility very customer friendly. We ran into a little snafu and Samantha jumped right on the problem and resolved ASAP. Great employee

Josh was very helpful and accommodating

We rented a small unit when we put our home on the market. When the home sold our apartment wasn't ready so we needed a larger unit. There wasn't one available in our original space so I reserved one at another location across town. Then Raven called, she and Samantha made me aware of one that opened in our current location and took care of all the details. The transfer over was seamless! They were very professional, helpful and answered all my questions. Thanks gals for your attention and care in all the logistics!

Had a very good experience, will definitely recommend this place to others!!!

Management is slow to respond to issues, have been waiting nearly a month for a response that should have taken significantly less time. Out of all the units about 8 have standing water in front of them after a hard rain. I have a small business I run and a full time job along with a newborn. I can't worry about my work tools and belongings getting ruined or my feet soaking wet every time I go to the unit

Lily was extremely helpful guiding me thru the rental process. Will follow up with another review after we have used the facility!

I have been in customer service for 20+ years . Lily took care of me and she was very nice and knowledgeable of public storage. The storage facility is very clean and well lit, I have recommended this place to my friends !

Lily was a great help.

Lily is an amazing employee who had helped me and my family find the perfect sized unit and suggested the best boxes for our things. She is friendly, insightful, and incredibly attentive. 5/5; would recommend this property and company to anyone who is looking to store belongings and wants excellent customer service.

Lily is a treasure—always positive, always fully professional! A pleasure doing business with her, with thanks also to Samantha! And I frequently recommend this PStorage facility to friends in the Geneva area!

Lily is extremely helpful and professional I highly recommend this location.

Sarriah is awesome! Thanks for helping me in such short notice! Great facility, amazing customer service!

Sairrah was very helpful and knowledgeable about all aspects of the facility. Spent a good half hour with me and led me in the right direction. Renter tip: always look online to see prices as they often offer lower monthly rents than the desk clerk can offer. Pull out your phone and make the reservation at the desk! Saved me $9 a month for 2 min of time on my phone.

Lily did an amazing job!! Thanks a bunch

I have had a series of large travel trailers stored at this location for 18 years -- I just checked that number at the office today. Throughout that time, I have had outstanding service and cooperation from a variety of personnel. The location is always clean, the gates are reliably functional, and the staff are invariably friendly. Lisa is unfailingly pleasant and cooperative in every contact I have had with her. But in all fairness, that has been the case with every on-site employee assigned here over the years. And other friends and family members using this location for shorter periods report similar positive experiences. As a prime and current example, I take my trailer out every winter for several months, and there always is the issue of whether my site (on the bend at the end of a row of units) will be plowed in -- it's a natural location for that to happen. This year, after I called in a predicted arrival date, Lisa and Sam worked to be sure that my site was ready for me when I arrived back in town with the trailer. Not even a small amount of snow and ice remained. This is just a quick example of the many positive interactions I've had here for almost two decades of tenancy. I would highly recommend this location for others considering this as a storage option.

Came in the other day to rent a unit. Lily was just awesome. I probably wasn't the nicest person because my brother had forced me out to go get this unit in the daylight while I work during the night. She never stopped smiling even when I was being less than agreeable. You rock Lily!

Thanks again Lily

Great service!

Lily is great

I came in to ask about storage and Lily helped me out. I am going to be moving in a few months and plan on coming here.

Amazing customer service! And at a great price 🙌🏼 super quick to sign up, I had my niece with me and we were in and out 👍🏼👍🏼

Thought I was getting a great deal for prior rental arrangement via phone, but when there for appointment the next day, was hit with one charge after another. Felt like a scam. Dishonest company and personnel. 👎😫

Lilly was awesome and very helpful !

We came here to buy some furniture from someone and the receptionist was helpful and kind.

Lily was so friendly and helpful!

Hey Lilly and PS crew thanks for being flexible with meeting my business needs

Lily was awesome!! Made it very easy to move out of one unit into a bigger one.

Lily was awesome! Super helpful and offered items that, though they were additional costs, were very helpful and specifically selected for my circumstances. I've worked in a variety of sales roles, and for the small opportunity to make some additional sales and provide excellent service that she had, Lily made all the best of it! Thank you!!

Wished I could rate 0 stars. Do yourself a favor and never rent from this location. We found a roach and orange paint chips all over the unit. Tried to contact District Manager and Corporate to discuss with no luck. I even have a bag of paint chips just in case they decide to respond to my complaint.

Janine was rad and helpful

An excellent storage experience. Jacob does a wonderful job staying in touch with customers and following up on anything that arises if you are out of town. I would definitely use this location again!

The roof leaked and ruined many of our belongings! After we sold our house in TX, we moved our life up here in storage until we closed on our new house. Our home owner's insurance policy automatically changed into a renters policy. So, we declined the optional insurance that Public Storage offered. Why would we need to double insure, right? It turns out we should have: since the roof leaked for the entire time we used this storage, our insurance would not cover it because it was not a sudden loss. However, if we would have purchased their optional insurance, it would have been covered. We did not have the hind sight to ask "does your roof leak?" All of that to say: if you rent here make sure to verify if your unit's roof leaks. Terrible customer service during this fiasco as well.

Jacob was knowledgable and efficient very nice and processional

Jacob was very helpful today: professional & courteous! Thank you!

Jacob was so great. Helpful, patient and very knowledgeable!

Facility is clean! Well maintained Jacob the Manager was really helpful and answered all of my questions!

Great staff! Very friendly and helpful. Units are clean. Jacob was great when I checked out.

I had Jacob to help me rent an outside space . He was very polite and helpful , I got what I needed . I would recommend this facility.

The whole experience was very convenient and easy. Jacob was incredibly accommodating and efficient.

Jacob was very helpful and the process was very easy and smooth.

First time storage user. Jacob was super helpful, from recommending the best type of lock to buy to improve security to going over all the options he made sure we were informed and had what we needed. The facility is good, easy access with lots of options.

Been using this location for over 10 years. The door broke on my unit but they were quick to fix. I had to end my relationship with the property but Jacob made it super easy and was awesome!

Lily was very nice and helpful!

Anne was very helpful and friendly. Answered all of our questions and showed us our storage location. She offered many suggestion that helped not only our decision but also our use of the space.

Anne was super helpful with deciding what size boxes I should buy for helping with my move. 10/10!

Excellent storage facility. Clean, safe, easy access.

Lily was very helpful and thorough. Easy process. Great location. Would recommend highly.

I've had a storage unit at this location for years. The customer service is awesome!

Anne was awesome. Very clean facility, very friendly and helpful. Would definitely recommend.

Anna was extremely helpful explaining Public Storage's rules, pricing, and all general information. She was very helpful and professional. She truly does her job very well and we were extremely satisfied with our experience in the Geneva location off Randall Road.

This company is pure garbage. After you are all moved in they will change your monthly plan and incease your rate. Want to know what the reason the District Manager Curtis Heinz says why? Because we can. Yes. I will be removing my belongings ASAP and never using this company again. What awful customer service!

Rude customer service, not 24/7 access.

Diana & Anne are AWESOME !! Give them a raise !!!!

Anne is very helpful and kind. She helped me with payment options and I am very grateful!!

It is amazing here!

Just got a storage unit for the first time and Diana who helped me was extremely helpful and got me into the right unit for my needs. She made the entire process simple, easy, and quick.

ANNE WAS VERY HELPFUL AND FRIENDLY. GREAT SITE, GREAT COMPANY.

Would never rent from them again .

Kind of expensive for a box outside. Too many hidden fees

Awesome service Ann helped put very much and looked like her boss was there who was also very cool and helpful I will come back due to their customer service

I came here for spaces and boxes and I was more than satisfied with their selection. I have never had a problem with their choice of cardboard providers, which is relieving when I am placing my valuables in them. The employees earn a solid 8.2/7.3 from me; the ones I spoke to were friendly, attentive, and most importantly... knowledgeable.

Great place to rent

Ann was A M A Z I N G!! :) You should go there or be square.

Went in the other day for boxes, Anne was very helpful with figuring out what I would need. Very upbeat and friendly!!!

Very polite and helpful people that are also very kind.

Property is well maintained. Ann is always helpful.

Property was well maintained and the staff is always friendly.

Anne is an absolute gem. Very friendly and personable, I will definitely be going back here the next time I need boxes.

The facility is clean and the customer service is great. Anne in particular was extremely helpful. She answered all of my questions and was very pleasant to work with. Can't come up with anything I dislike about this particular facility.

Barbie was great very friendly and was a great help

Good customer service, attentive, always follow-up, call with reminders. The storage unit was clean and the area is well lit. Outside areas always clean even in winter. The staff is very accommodating. This is a good place to use if you're in the area looking for self storage. SS Geneva IL

Drew is wicked. Got it done quick. Thanks

Dealt with several people here. Chelsea is by far the best. If she doesn't know something she will find out by making a quick call.

GARY LANE PUBLIC STORAGE IN GENEVA IL, IS THE WORST PUBLIC STORAGE IN THE AREA. WOULD NOT RECOMMEND TO ANYONE! MY FRIEND JUST MOVED HER BELONGING OUT BECAUSE THE MANAGER BARBIE PUT A LOCK ON HER UNIT AFTER SHE HAD PAYED HER REGULAR RENT OF $65 BUT WAS NEVER NOTIFIED THAT SHE OWED $5 DUE TO A RENTAL INCREASE, AFTER TELLING BARBIE SHE HAD JUST GONE UNDER MAJOR SURGERY AND COULD NOT MAKE IT THERE FOR A FEW DAYS TOO PAY THE $5 SHE STILL PUT A LOCK ON IT! SO DIS SATISFIED! SHE THAN GOES TO MOVE HER BELONGINGS TELLS THE EMPLOYEE SHE WILL BE COMPLETELY MOVED OUT THAT DAY, THAN AN EMPLOYEE CALLS THE NEXT DAY TOO SAY YOUR UNIT IS CLEAN AND YOU OWE MONEY BECAUSE THE EMPLOYEE LEFT FOR THE DAY! OK WELL WAS HE AWARE THAT EVERYTHING WOULD BE OUT THAT DAY THAN WHY CHARGE HER? FOR YOU LEAVING? HE WAS WELL AWARE! GIVE THIS FACILITY A 0 FOR CUSTOMER SERVICE! AND WOULD NOT RECOMMEND YOU MAKE THIS SITE YOUR PUBLIC STORAGE!. ONE DAY LATE THEY WILL CUT YOUR LOCK PUT THEIRS ON AND TRY AND MAKE A DOLLAR ON THEIR LOCK!!

Was highly satisfied with my experience here

I was very satisfied with the process except for the insurance problem. I already have insurance and I told Chelsea this but she insisted that I initial and accept the insurance otherwise I could not rent the unit. I did as I was told and later came back with my insurance paperwork and she told me the insurance was cancelled and yet it was not according to my online account I have yet to receive my credit back on the same day that I signed all agreements and I have yet to move anything into the unit. I have been trying to cancel the insurance that I do not need for the past 7 hours and nobody will call me back. I do not pay for insurance that I already have. I think that we may have a problem. I expect all of the insurance money back as soon as possible since everyone will not answer the phone calls at the office nor at the insurance agency. This serves as my notice of cancellation on the same day that I rented my unit.

Chelsea was extremely helpful! She made finding a unit fast and efficient.

Best storage NA

Chelsea was very helpful - thanks!

Went in to pay rent, Chelsea was very bubbly and pleasant. She was very helpful.

Chelsea was very helpful

The office manager Barbara was very helpful from the moment we walked in. We had made a reservation and she walked us through our unit and all the information with friendliness and expertise. Highly recommend! Update 1/5/16: Since leaving our unit over 3 months ago, we have still to be reimbursed for the almost full month we paid for. When I called 2 months after we left, they informed me that the people at the Geneva office never submitted the paperwork for us to get our refund, and since then Public Storage has given me the run around promising me that managers will call me back, that they are expediting my refund, meanwhile another month has passed. If this is really how Public Storage treats it's customers, I definitely don't recommend!

Outstanding customer service! Barbie informed me of my options for renting a storage unit and she was extremely helpful. Moving can be stressful but Barbie made my situation SO much easier! I would definitely recommend to others!

Went in to pay for unit, Chelsea was very polite and helpful! Thank you for being friendly! It made me feel welcome.

Barbie was very nice.

Barbie in the office was super helpful with helping us determine the best value of cost for size in our storage. Great customer service!

The property manager, Barbie, was really helpful and accommodating.

I have used this facility before and was very satisfied. It is very clean and staff is always helpful. Rudy was professional and friendly, the paperwork was done quickly, and he helped us get as many discounts as possible. It was a pleasant experience.

Everything was great. Barbara was very helpful and friendly.

I stopped in to ask about storage units for an upcoming move. Barbara was very helpful in answering all my questions.

Barbara is great. Always helpful and friendly.

Very disappointed with this location. My boyfriend got a storage unit here and they specifically spoke of a grace period that they are no longer honoring. They charged him $100 instead. This is no way to market your company.. Promise a $1 first month but add in $40 of other charges AND THEN charge double for a month you don't use..

DISCLAIMER: DO NOT USE THIS FACILITY FOR YOUR STORAGE NEEDS! We signed up for the $1 first month promotion. We loved the idea of being able to save some money but heard that the contracts could be dicey so we needed to pay attention to the details closely. We got to deal with a severely inept manager named Carol who was obvious had no idea about this particular facility during our tour. The first three units she showed us had oil and or dirt on the floors to which she stated "there are plenty more clean ones!" After finally finding a suitable unit we filled out the necessary paperwork. We signed the contract and Carol explicitly assured me and then reassured me that I had 31 days from the date of signing to get my belongings moved out before being charged with the hefty next month's fee. I asked her twice more and she assured me I had a grace period. So today the 31st day I called the Public Storage and spoke to a the facility manager named Barbara who told me that my stuff was supposed to be moved out yesterday and I was being charged over $140. I explained her the situation, told her how not only myself but also my girlfriend confirmed the grace period with this woman Carol and Barbara told me she was just a fill in manager. Here's the best part!!! I then asked Barbara specifically: "so what you are telling me is that despite your manager on duty giving me the wrong information, I am still wrong as the customer?" to which she replied "Yes". As a business owner, this is the worst customer service and managerial response I have ever encountered. BOTTOM LINE DO NOT USE THIS COMPANY OR LOCATION

I came to get some moving supplies . Barbara is very friendly and helpful in getting me what I needed.

Barbara was great. She was very friendly and helpful.

I came in for some moving supplies. Barbara was very helpful and friendly.

Barbara is awesome. I have been renting here for a long time and she is one of the best property managers I have dealt with.

Parents have been using three units here for many years, just stopped off to get myself one. Nothing but great service. Thanks Barbara!

Barb was great, she helped me with everything that was needed at the storage facility. I highly recommend this public storage!

Barbara is awesome, very helpful and friendly.

Barbara is awesome. very friensly.

Barbara is wonderful! She was courteous and quickly set up my account!

Barbara is excellent. Very professional and courtesy.

Barbara is awesome. Always friendly and helpful.

Great experience with them so far. The office manager took her time to walk us through our options, and made a recommendation based on our needs. We were able to get a unit close to the entrance. The unit was immaculate, and seemed to be a better deal than everything else we price checked.

Barbara is very helpful and knowledgable.

5 out of 5 experience. Barbara was very knowledgeable, helpful and friendly. It was a pleasure!

Great location and space. Staff is very pleasant and pleasure to deal with. Helped me search for the right spot.

They had exactly the space and location we need.. Lauree was a great help and made our rental quick and easy.

I phoned their customer service department today. They were Rude and Unhelpful !

Great tour and explanation of services! Great deal too!!

Do not rent here! Our unit flooded with rain this summer. Our entire house was stored here in between moves, and everything was damaged. When we went to get the manager, Barbara, she said "contact your insurance, that is why you have it." They did not resolve the issues we addressed with gutters/downspouts, etc. Look at the slope and creek running behind the property. Do yourself a favor and find another place to rent!

I stopped in the other day foe some packing supplies. Barbara was very helpful and knowledgeable. I will definitely be coming back if I need more.

Nice staff, clean location, Barbara and Taylor were terrific

This facility is very nice and always well kept. Taylir and Barb in the office are always super helpful. I highly recommend this place for storage, you guys are great!

Barbara and Taylir were great.

Excellent customer service and safe and secure facilities.

Taylir and Barbara were awesome. They were very helpful answering all of my questions.

I came in to buy some moving materials this morning and Barb and Taylir were very helpful. Starting small with wrapping furniture but will definitely be back to buy my boxes from them!

Barbara, was great

Great service

Good storage facility and very clean and secure. However, the management leaves something to be desired.. I have been renting from them for almost a decade and they still see the need to call me on the 2nd of the month to tell me my rent is due (rent is due on the 1st of each month). They have gone as far as to call my wife at her place of business and scare her with a message that there is an emergency with our unit. In reality the rent is due.. If you go past 7 days they either cut your lock off and put their own on or they will put their lock on in addition to yours and usually when you notice and need to access the unit, the office is closed.. I use this location because of the location to my home and it is convenient. The only other thing is that they raise the rent just about every 6 months. I cant recommend this location to anyone except if you are storing a vehicle..

Barbara is awesome. She is very friendly and helpful.

Very clean, dry and secure facility. I would definitely use again for my storage needs.

Had a pleasant time with the manager. Had a good time

The people were friendly. The hours were good. No problem with the unit itself. The price was reasonable.

Danielle did an awesome job

Barbara in the Public Storage office on Gary Lane in Geneva, IL was one of the most helpful customer service people I've encountered. I've been in customer service for the past 20 years and she's one of the best! Also walking around the facility, very clean and professionally ran. I'm looking forward to working with Public Storage to further my business. Thanks!!

Thank you Barbara for all your help! I am now ready to receive goods for my business I will refer you to all my friends

Barbara is great. Very helpful and friendly.

I was given a unit at the bottom of a hill. Being new to storage rental, I didn't think about how rain and ice run down hill so I ended up with quite a bit of water and ice inside the unit. When I first attempted to clean out my unit, there was about 4 inches of ice on the outside of the door and had completely frozen it shut. It should be the property's responsibility to remove snow from the front of all units to avoid the build up from happening. Luckily, the items in the boxes that got a great deal of water damage, were encased in plastic or a lot of costly items would have been ruined. Otherwise, the manager was friendly and property clean and secure.

Barbara was fantastic!

Facility was well run and maintained. Friendly people.

Barbara is awesome. Always friendly always helpful always smiling.

Muy bueno Barb!

Great service

Excellent!

Very reasonable hours, anyone I had contact with was straightforward and prompt, and all of the furniture is still nice and clean. In all seasons, no precipitation issues. Very nice!

Best storage facility in the area, they are really helpful inside.

The customer service here is AWESOME! I was in desperate need for a storage unit after my apartment wasn't ready for me to move in. I spoke with Danielle E. She walked me through the entire process explaining size and prices. She answered all of questions . I give her customer service 2 thumbs up!!

I went to this property to get boxes and Amanda the property manager set we up with the boxes I needed tape and paper to use on my items so they wouldn't break.Everything I needed at once.

Amanda was extremely helpful. We just wanted to store some summer outside equipment. She made it very easy. Great customer service.

This morning I ran in just to inquire about a storage unit, but Amanda was so knowledgeable and helpful, that I walked out having rented one! She was very professional, yet personable. Thanks Amanda!! A+++

Amada was terrific. She walked me through all of the paperwork in a very helpful way, explained all the things I need to know, and showed me the unit. Great customer service is somewhat of a rarity these days, but I give an A+ for the experience I had today.

Amanda walked me though the process and was able to help me with my questions. Some of the options were defiantly confusing and I'm glad she knew the policies and procedures. Defiantly would recommend anyone looking to rent a storage unit talk to her even if you are not sure what you need.