Public Storage Self-Storage Units at 1040 E State Street, Geneva, IL

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 37/moSmall 5'x5'- Inside unit
- 1st Floor
$ 37/mo $50Best Price Label -
5'x10'Online only price$ 46/moSmall 5'x10'- Inside unit
- 1st Floor
$ 46/mo $61Best Price Label -
7.5'x10'Online only price$ 82/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 82/mo $110Best Price Label -
10'x10'Online only price$ 87/moMedium 10'x10'- Outside unit
- Drive-up access
$ 87/mo $115Best Price Label -
10'x10'Online only price$ 89/moMedium 10'x10'- Inside unit
- 1st Floor
$ 89/mo $118Best Price Label1 unit left! -
10'x15'Online only price$ 121/moLarge 10'x15'- Outside unit
- Drive-up access
$ 121/mo $161Best Price Label -
10'x20'Online only price$ 192/moLarge 10'x20'- Outside unit
- Drive-up access
$ 192/mo $256Best Price Label -
10'x30'Online only price$ 255/moLarge 10'x30'- Outside unit
- Drive-up access
$ 255/mo $340Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Geneva
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Geneva Storage Units On Route 38
Plenty of cheap self storage is waiting for customers at this Public Storage in Geneva, situated on the south side of State Street between the Fox River and Kirk Road.
For anglers and athletes, a 5x5 storage unit is a great place to keep all the necessary sporting equipment or fishing equipment when heading out to East Side Sports Complex.
Meanwhile, every golfer knows hitting a hole in one isn't very easy. But storing golf clubs in a 5x10 storage unit here for a quick trip out to Settler's Hill Golf Course is a piece of cake.
Local residents and businesses using the runway at DuPage Airport can keep important items for personal or commercial use in a 10x15 storage unit at this location, just a few minutes south of the airport – or grab a 10x30 storage unit for maximum storage space for larger items.
The property manager lives on site at this facility, which offers customers the choice of indoor storage units or outdoor storage units, as well as storage units designed to hold a vehicle during the sweltering summer or harsh winter.
From historic downtown to modern-day restaurants, breweries and shopping choices, Geneva brings its own unique style to the Chicago suburbs. Whenever that style starts to get cramped, head over to this Public Storage for affordable storage solutions to open up some much-needed space around the home or office.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 233)
Excellent office assistance, very helpful.
Great location. Super clean. Lady on site (i think Denise) is super friendly and helpful. I would definitely recommend. Update: had to go there again to pay my bill. Denise is still rocking it.
Denise was extremely helpful and very nice. First time renter, she took her time and explained the storage unit process over my 45 minutes of questions. I feel safer.
What a disappointment! Charged me 380.00 for a 10x20 unit! I got the hell out and am now at a place that gave me a contract for 1 year @ 150. There after it can only go up 10$. Public is garbage
I wish there were more stars to give to Amanda!!! Wow what a woman. From the moment I walked in to the time I left with a 10x10 climate controlled unit, she was thoroughly informative, efficient, effective, intuitive, kind and professional. I was comparing different places for storage in the area and as soon as Amanda began determining my needs I knew I had found where I needed to be. Amanda should be a lead trainer for your company. Thank you B VenHorst
Great place, but the driveways look like they've been bombed.
The place an people are great. Looking to get more space when I need it.
Employee was very cool! and the place is super clean.
Great customer service.
First time being at this location and I was pleasantly surprised how friendly and helpful the staff were. Amanda and Denise were amazing! I would definitely recommend renting here.
Thank you denise for all your help during my move! Very helpful and friendly.
denise and Amanda are super friendly and very helpful. I would recommend talking to them if you have any questions about moving.
Denise was very friendly and helpful with choosing a storage unit, and gave some great advice on what size I would need.
Fair price and friendly staff. Have been there for years without issue.
Great customer service!
I am so glad Denise is still here. She really knows her stuff when it comes to packing. Will definitely come back again to see her.
Amanda did an awesome job! She was very friendly and professional, with excellent customer service! I will definitely recommend to friends and family in the future!
Denise and David are AWESOME! Every time I come there the are always smiling and go above and beyond to help me out. Kudos to both of you and keep it up!
Loving our storage space!! So much so that we rented a second! We have worked directly with David at this location, he is wonderful. Professional, helpful & totally personable. His customer service is 10/10. He is super knowledge and straightforward. It’s been a wonderful experience & we are very happy customers!
Easy peasy. Denise was super helpful and just a very friendly person. She made everything super simple for me.
Thank U Denise.
Service I received from David while renting a unit this morning was first class! Courteous, professional, and friendly while making the process painless. Thank you!
Over the last 10 years I have needed to use a storage facility several times. This location is exceptional. Denise goes above and beyond, she is great at her job it is a pleasure to deal with someone like her. I assure you that is not what I have experienced at other places. Thank you Denise for making my life easier and more pleasant. If you are looking for a unit, I can't recommend this particular location enough. 10 out of 10 would recommend.
Denise was so helpful and knowledgeable, having never done this before she made it easy and understandable she helped me pick the perfect size storage, 10/5 stars if I could highly recommended!
Meeting David at Public Storage was an awesome experience. Very upset about my upcoming move he basically took me by the hand and walked me through all the options I had. He was efficient, polite and so sensitive to the moving and storage that I needed to make my life happy and my problems resolved. I only wish there were more individuals like David so others could have the experience I had. Thanks so much David. Kudos to YOU!!!
Great customer service Janine was awesome the facility was so clean
Great service, clean units, and the staff are helpful. Especially David, he is fantastic.
Amazing service as always! Denise was super kind and helpful
I did not expect this level of service. David was very informative and helpful when it came to my needs. Very positive and confident. Good customer service doesn't really exist so this was a rare find. Glad I went here.
The guy that was Working yesterday 01/10/2022 at 2:30PM was very kind, and helpful, very high quality customer care, Unfortunally I can recall his name, but I'm very please with his help.
Very pleasant people at this location. The new people are just as helpful as the the regular manager. Hood work.
Denise is amazing helped me pick out the perfect unit for my needs! Great Customer service.
After being notified through email of a $40 increase and continuous calls I still have not received a phone call in regards to this. I have called numerous times during business hours and nobody answers the phone or calls back. I have rented for less than 5 months and already my rent is increasing? I just want to know why I am getting such an increase when my same unit is renting for cheaper.
Denise is the absolute best! Came from a different storage company in st charles where I was mistreated and she was so understanding helping me find the best unit for me! She even helped me realize I can downsize from what I have! Thanks denise you're the best!
Denise was marvelous. It was so easy. Helped me set up best unit for my needs.
AMAZING PLACE! I couldn't get into my locker after hours because I lost my gate card, Denise was kind enough to help me regardless and let me get the items for my family! You rock Denise I'll never forget your kindness!
Denise was the best ! Super informative !
Poor customer service. They are not problem solvers. They display an attitude of "not my problem". I set up a rental for my 75 year old mom. I used her name but my phone, email and address for the unit, as she is incapable. I am blind, therefore, I arrived early to ensure a seamless process for the hired movers. If I were able to drive, I would have pulled up, entered the access code, and proceeded to the unit. Since I live with a visual disability, I entered the building to ask for assistance in locating the unit. I was met with a combative attitude, informing me since my name was not on the unit, they could not be of ANY assistance to me because it's the law. Not sure if that's local, state, or federal law but none the less no help was provided. So I stepped outside, struggled to use my mobile device to log into her account and add myself to her account. If only I wasn't disabled. I would have driven up, entered the gate code and drove in. Just like everyone else sharing the access code with family members.
Denise is very helpful.
Stopped by to see about packing my stuff and storing as we may be moving in August. Denise was very helpful. She helped me to see how to safely pack my stuff. They did not have a space big enough for me so i will be back.
Denise did an awesome job! She was very friendly and very professional! I will definitely come here again and let my friends and family know what a great job she did.
Went in an Denise made it very easy to get started and helped with my options for storage. I and glad I made the decision to go with this place.
Went thru and did the whole process online. The app let's you in with ease. Denise explained to us how to get I to the unit as we have never done this before. They also sell boxes.
I enjoyed seeing this clean facility and Denise (in the office) was very nice to talk with.
When my elderly mother and I stopped in to check her storage, Denise greeted us very friendly and warmly. She asked how we are doing and if there was anything that we needed. She is a very sweet lady.
Great service as always from Denise! Always go here to pay my bills because she's always friendly! 10/10
All good.
Ease of access through the app was fantastic. There was not a pull string or switch to turn on light. I let them know when we were done with unit so hopefully it is ready for the next renter. Overall great experience.
Just moved in and have no issues. Denise has been super helpful and doesn't mind answering my 100 questions. Definitely recommend.
The people here are wonderful. Always a pleasure to deal with.
Denise is great great customer service.
Denise is amazing. Always stop in when I'm at work and needing boxes for my business
The people here are so nice and helpful! They go above and beyond to help you out and are just so kind and friendly. I have had nothing but positive interactions with the people here- especially the last at the front desk. There was even a time I accidentally put the lock on my unit before fully securing it and I got a personal phone call and an email within hours alerting me. Great place! Great people.
Moira was extremely helpful in finding the right storage unit for us. Will recommend.
I've been using this facility for over ten years now, the office staff is almost always exemplary. Friday I dealt with Moira, it was her first day, she was extremely helpful and followed up with a phone call as well. She went above and beyond and it was appreciated.
Good store. Glad the last relief is gone she wasn't pleasant to deal with. Josh however is always friendly.
Registration done quickly and efficiently. Took time to answer questions.
Checked in Josh- he was super friendly. Made the check in process quick and easy!
I never wanted to leave a review before, but I stopped in for help for my unit in Alabama and Josh was Amazing!!! Always have trouble with my facility, but Josh made it easy and painless, and helped me save some extra cash. Thank you Josh!
Easy checkin process. Had to change units to a different one once I got it to get a bigger on. No problem and easy
Good service and nice people. I liked
Delaney and josh were very informative and helpful. Awesome job guys!
Josh was charming and eloquent.
Checked in with Josh - super polite and friendly! He showed me to my unit, which was nice and clean, and thoroughly reviewed all of the access information, hours and some helpful tips! Made the process very smooth and easy.
I have two storage spaces at 1040 East State Street in Geneva. Josh is an amazing person. he defiantly know how to give service and make sure I am satesfy with the storage. he remember my name and you can see the he cares. I highly recumbent this place because of Josh. Thank Josh for your great service.
Josh was a great help at the end of a tough day! He made the whole process super easy.
Just stopped in for some information and Josh was extremely helpful! Thanks so much you rock!
Great
Josh was awesome! He was so helpful and friendly. Very informative. I feel reassured and am happy with the service. He deserves a raise!
Janine made the process quick and easy! She was wonderful and very friendly! She answered all of my questions and had a great personality! I would highly recommend this location to anyone of my family or friends! 👍🏼💯 - Omar C
Impeccable restrooms, but the concierge was a lil persistent to shake.
Janine was a delight to work with. Her pleasant personality and willingness to help us find the best storage unit was very helpful.
Janine was wonderful in helping me select the right size unit. My first time needing to store anything and I was pretty clueless. She helped me out and made it super easy!
Janine, and before her Samantha, really good people. Made for a good rental experience with their personable method of operation. Facility is clean and maintained well.
Great service and customer care. Janine was great and very helpful. I highly recommend
Janine was very friendly. I originally had requested an inside unit. But once on site she was happy to show me other units. The one that I chose was outside. The neighborhood is nice and quiet. There is a light in my unit. Also she was able to sell me a weather resistant lock which will more than pay for itself in the winter. Overall it was a good experience.
Janine was amazing great customer service
Janine has great customer service was great fast and friendly very clean property
I went in to get a unit today and got help from Jeanine. She was Sooo helpful with the whole process.. Thank you!
I came in and the the company lock was on my unit Janine was so helpful great customer service made it cool and fast thanks Janine
John was wonderful and very helpful! We were in and out very quickly, and he was accommodating to our schedule when setting up an appointment. Great customer service!
John was made the process quick and easy to rent a unit! Great guy and the property seems very well maintained! Five stars for great customer service and great prices 👍
John was great and very helpful. Great prices!
John raven was super kind and helpful for me with my storage unit and the space works for what I need it for thank you John 😁
Very friendly and professional Super convenient Highly recommend
We went to our storage garage to drop off a load of things. The worker there at the front desk named JOSH was extremely helpful to us. Thanks again JOSH!!
My business has been using this location as off-site storage for several years. John and Raven are courteous and friendly, and have always been ready to help when it was needed. Even with the multiple snows we've had, my unit was easy to get to and not snowed in. You cannot go wrong choosing this Public Storage location. -Matt
John and Raven have been great. The facility is always clean and good shape.
Thanks to the folks at the Public Storage in Geneva. We have been using them for many years now with no problems. John and Raven have both gone out of their way to help us when we need it.
John was very helpful and patient with me. We needed a quick short term storage solution and this worked out well. It was nearby and we could back our pickup right up to the unit to unload. We were looking for storage with a roll up door.
The people are friendly and helpful. Samantha helped me in search of the size of unit for my items. I'm very happy with the service.
Raven is an employee who provides excellent service. She is friendly and patient and knowledgeable. She always goes the extra mile to make sure the customers are pleased. She makes our visits and payments pleasant.
Love the ladies and al their help!!!
Public storage is great...very efficient and helpful.
Denise was the best. Felt like I was at home. Were treated with respect and patience like never before at a storage facility. I recommend public storage highly.
I was able to get a storage unit on very short notice: Denise at the St. Charles, IL location was very helpful for the 2nd time using public storage. She did not have the size I was looking for but she quickly got me in touch with Raven at the Geneva, IL location. Both ladies were very professional, kind and helpful.!!!
Raven is very friendly and welcoming. My girlfriend and I had a most wonderful experience. Very clean and safe units.
Very friendly. Good value.
Raven was super helpful in supporting us with storage during our move!
Raven was incredibly helpful with everything and gave us all information that was super useful! Would definitely recommend this location..
Raven at Public storage has helped me the last 2 years.. Always friendly and professional. I’ll keep coming back. Good prices in area also.
I rented a 10x20 unit today, Janine was very friendly and helpful. Some of the best customer service I have ever had......thanks Janine!!!!!!
Good storage options. Raven was fantastic. But 4/5 stars for the limited hours of 6am thru 9pm. Since I am paying $100+ a month it would be nice to have 24 hour access.
Denise was very accommodating with all our needs very very helpful.
RAVEN was the best. She was always so friendly and helpful. Very pleasant to see whenever we were moving things around. We liked her and the location so much we suggested it to our Son, who also rented a unit here. Thanks Raven for making our move more pleasant.
Anya was very helpful during my inquiry call today! Terrific customer service, which is so rare today! Thank you for your professionalism!
Great storage facility. Reasonably priced and Raven is super helpful! Would definitely recommend this facility to others.
I just had a great experience at this location. I went in to pay on my wife’s unit and Raven and Lisa were extremely helpful and a pleasure to deal with.
Merp
Raven was so great! She was very helpful, considerate & professional. I would definitely use this storage facility again.
I am so grateful for Raven, the manager of the Geneva facility. She was both friendly and helpful in negotiating this process! Thanks!
Rented a space at this location and raven was very helpful! Thanks for the help!!!
Raven at Public Storage is amazing! She is so polite and helpful. She definitely made my experience at Public Storage so smooth. Thank you Raven!!!
Clean facility & pleasant staff
Your manager Raven was so pleasant and professional.
A+ for the staff. A storage place is a storage place - it is the people that make the difference. Samantha and Raven have been great!
Raven is a great people person ! Happy with her customers :) great job Raven
I rented a unit this week and Eric was super friendly! He made the process real easy and I really appreciate his help! The property was really clean also so it seems like the property manager really knows what they're doing! 5stars!
me and my mom came in to public storage to update my account. Raven was very helpful in updating my address. thank you raven for all your help.
Never have I had a more enjoyable experience renting a storage unit. Raven checked me out and she was sensational! I don't think even people working at Disney are this cheerful and friendly!! As far as the actual units - they are extremely clean and well secured. You need an access code to open the gate to even get into the storage unit area and they monitor all the comings and goings as well as provide insurance on your items. Very impressed and satisfied.
Terrific customer service Helped me set up online bill pay Please recognize her for doing a excellent job. Thank you Raven
I don't like that i have to get out of the vehicle to open the gate both ways in and out they could have spent a couple hundred dollars more to make the keypad accessible from the vehicle
Drew is very helpful
They were always nice and helpful. The manager was especially great! The prices are fair. It's a little hard to get out of. When you leave you cannot turn left, only right. Other than that excellent customer service!!
Samantha is very rude very unprofessional on her be half, spoken with her on the phone several times, She is disrespectful on how she talk to customers on the phone very ignorant very sarcastic and a very ignorant way I rather not go to that location when she's there only when Aggies there! She should be reevaluated on her performance of work!
The lady at this location whom I believe is the property manager was very helpful and she was very nice and attentive.
Love the friendly environment Felt welcomed
Agi and Sam do a great job and keep the property clean. I'm always welcomed with smile and wave hello.
The duty manager Agui was amazing. She was polite and very knowledgeable about the facilities and answered all my questions. The facilities themselves are top notch. Would recommend
Very friendly, excellent customer service.
The ladies that work at this location are always friendly and very knowledgeable about storage
Agustina nos da un buen servicio y buena persona
Very friendly
Estoy muy contento con el servicio que me proporciona Agustina cada vez k tengo una pregunta y es una buena persona
Por amabilidad
Chelsey was very helpful when I was in correcting information on my account. Great customer service!!
Gracias por tener una persona en habla hispano y me gusta su Forma de ser y por que habla mi idioma y es muy amable y gracias por sus atenciones
Love this place...Agustina a is so cool friendly and very nice
Agui is a very nice person when I go visit her at the storage, very courteous. she always very nice person very friendly to me and my child and she definitely know what she doing I like her very much pretty understanding woman very nice. thank you
Agui is amazing. She made sure I had everything I needed and made sure it was as affordable as possible. She is sweet and friendly, and so helpful! I hope all property managers are this wonderful. I'm going to make sure that everyone I know in the area knows that this is the place to go!!!! Thank you stop much for an everyone experience!
I had a great experience with Chris today. While I was in line to buy boxes the customer behind me became very rude and belligerent. Chris immediately handled the situation leaving both of us very happy and the situation diffused. After that he proved himself knowledgeable concise courteous and friendly in helping me find the right sizes and the correct boxes for my family's needs. I was just going in to buy boxes and a lock for a move but will now be coming back to get a storage unit as we are downgrading in size. Thank you for the continued commitment to customer service.
The location and people are great. My problem is with the corporation and customer service. I specifically asked if my rate was an introductory rate. I was told that it was not and decided to rent from them. Shortly after I moved my belongings in my rate jumped 22%. I called customer service who told me I should have read page 4 of my contract. They stated that the rate could change based on their costs. I said I can understand that and asked if their costs went up 22%. No answer was given. I asked for consideration and received another callous answer. This leads me to believe that the offer of a low rate was to just get me in the door placing me at the mercy of Public Storage. I am asking that my rate be brought closer to the rate that was quoted or my belongings moved at Public Storage expense.
Agustíná was very helpful and explained in detail how I saved my money. She was beneficial in language assistance for my mom who only speaks Spanish.
Great service and clean facility. Agui was the nice young lady that assisted me, she was very friendly and helpful!
Great customer service! Agui is a wonderful person and I appreciate all of her help and courteousness. She is so helpful and I am so grateful for purchasing a unit at this location. Thank you for the amazing service and smiles!
Staff was very friendly and helpful, lot is well kept and unit is clean. Reserve online for discounted rates.
Great customer service
First time renting a storage unit and I would definitely recommend this location! Every time I came into the office, Agui was extremely friendly, personable, and helpful with answering every question I had. Thank you!
Aggie is super helpful! Get your discounts online
Augul was very helpful and showed us around to take a better look at what garage would be more convenient, which made everything a lot easier! Thank you!
The people at this location are always friendly and personable. I would recommend this location to anyone looking for a good storage facility in the area.
Agui was wonderful very professional and helpful
Agie was excellent, both professional and personable! Thank you!
Came into office knowing roughly what I was storing. Chelsea was able to help me find a unit that would fit all my stuff. She was very friendly and understanding of all my concerns.
What a rip off company 2 plus years storing our house hold items had back surgery and was 2 days late charged us the full amount for just 8 days what a bad company tried to move out on time
Very good location very nice people to deal with
Came with a friend to reserve her storage unit and was very impressed with the service Chris provided. Very polite and patient. I will definitely use Public Storage in the future.
Came with a friend to get a unit. Agui helped us out. She was fun, energetic, and very helpful! I would recommend this location to everybody that's looking for storage space
Agui is poltie kind and helpful
Agui is great. Very friendly and helpful.
Agustina was very polite -friendly - knowledgeable . I will definitely recommend this Public Storage Location
Aggie was very helpful with my rental. Very satisfied.
I agree with the other reviews about Aggie (Augustina). She is cheerful, helpful, gives good advice about how to pack the storage unit, and goes above and beyond to correct any administrative errors. Also, everything is neat and clean. The reason this is a 2 is because someone by the name of Chris changed the online reservation I made. I reserved a 10'X10' outside unit with drive-up access, and did the express check-in online. When a reservation is done online there is a cost savings. When I arrived to continue the move-in process, my reservation was changed to the same size unit on the first floor. This is not OK....my husband and I do not want to trek down a hallway! Aggie was very confused about the whole thing because the change had the same confirmation number. Fortunately, I printed the reservation from my email after I completed it so it was time stamped. After Aggie made several phone calls, this error was resolved, and I have the drive-up access unit I reserved. Thank you Aggie! So, to be able to reserve online and do express check-in, I had to create an account with a log-in and password. Given that the changed reservation had the same confirmation code, does this Chris person have an admin code, and/or are log-ins secure? This is a concern. For sure I will not be setting up automatic payments, and I am a bit leery about paying online. Fortunately, we only need to store things for a little while. I believe I will go to the office on the first of the month and pay cash for now.
I've been storing at this location for several years now and it's always clean and secure. I find Agustina smiling and helpful every time I visit, she ROCKS!! Just rented a bigger locker and Agustina was as helpful and pleasant as ever, she always has a smile and handles her job professionaly. Tom A.Burke
This was my first time storage experience. THE WORST EXPERIENCE OF MY LIFE! I spoke on the phone with Danielle a couple of times - she assured me that my car will fit into a 10x15 unit and I shouldn't be worrying about it. And I didn't. Why would I? My car is 14'8, it should fit into a 10x15 unit, right? Wrong! The unit was more than a foot short. More than a foot! And this all happened hours before my international flight. I didn't know what to do with my vehicle, I was l...eaving for two months. I was so stressed, I cried and begged her to do something about it. She lives on the property site, literally next door from the office. Her response: there's nothing I can do about it, come back at 9.30 am when the office is open. Me: but my flight is at 9 am.... Her: there's nothing I can do about it. Come back at 9.30. She sold me a wrong size unit and didn't even apologize for it, didn't help one bit. She was so indifferent. It still hurts when I think about it. It caused me a great deal of emotional distress. I was lucky enough to find another storage for my car at 11 pm, and thanks to Danielle, now I'm stuck paying for two units. See more
Agustina has always been friendly and helpful in all the years i have been with public storage. She always finds me the best deals around for my storage needs😊
Lo recomiendo al 100/100 te atienden de maravilla , te explican todo y te muestran los storage me gusto,
I have no complaints about this place.
Agustina was an eccelent employee helped me out with all my questions keep up the good work
Very helpful, always courteous, ans always helped when I had a question. Agui helped me, absolutely amazing!
Chris is always our go to for any "boxing" needs. He is a pro at helping us determine what size is needed. Additionally, he is always extremely pleasant and friendly to work with!
The gentleman, Chris, was exceptionally helpful to me during my visit. He was expedient and professional while helping me set up my transaction. I really hope he is management because his service conduct was paramount in my decision to utilize this particular location.The facility is very clean and I would highly recommend this location.
I went into Public storage today to inquire about renting a unit. Chris greeted me very professionally and answered all of my questions. He was very knowledgeable and provided great customer service.
Ryan was great. Professional and helpful. The place was clean and I'd recommend it to anyone needing a storage.
Always great friendly, helpful customer service!!
Agui is awesome best customer service. I have a storage in another location but I come pay with agui because she is a wonderful person and knows how to greet a customer
Great experiance. Agustina was very friendly and helpful.
Great place, Chris and Agustina were very helpful!
Agustina pleasant attitude made me feel at home and is the primary reason why I rented from this location
Super clean storage facility, and very secure. Taylir has always been very helpful with my needs.
Chris was very helpful and knowledgeable! He showed us around and gave us all the important details of the location. We've used storage before and Chris was the best rep we've signed with. Thank you!
i was having a bad day and this young lady by the name of Agustina helped me and put a smile back on my face she is a great people person and a big help there should be more people like her in this world it would make it a better place thank you for your help and understanding.
Wonderful and friendly staff. Recently inquired about downsizing my storage unit and Agustina came out and looked at what was currently stored and made suggestions to downsize appropriately and save me money. A little difficult to maneuver a large truck into and out of as you are limited by a couple of sharp turns. Exiting out onto route 38 can be difficult due to right turn only and limited visibility.
My employer pays 40k+ for great customer service bur none of them are as nice, friendly and helpful as Agustina. I'm always greeted with a smile when I stop by and she is also very knowledgeable about their services. The grounds are well kept and the units were clean. I would recommend this location to anyone looking for a great storage experience.
Unit we rented was clean and Everyone in the office was very helpful when we had any questions. I would recommend using this facility.
Very polite
We always make sure to go when we know Agustina is there. She always remembers who we are and is extremely helpful!
Augustina was great. Helped us when we needed an extra hand. Very courteous.
the pm at this location was very helpful in answering my questions.
Agustina fue muy amable y nos dio toda la información necesaria, el lugar está limpio y fácil de tener acceso.
The person at the desk who helped me with renting my 2 storage spaces was named Agustina. She was very nice, very professional and very helpful.
Augustina helped me the other day as I tried to get into my storage locker. It turned out that I had the wrong key with me. She displayed alot of patience until we figured that out. She's a great asset for your company.
Agustina has amazing customer service. I felt very welcomed with her. First time getting a storage unit and t went great !
Agustina me explico todo el contrato corectamente en espanol y me en seño el storage y nos dio varias opciones. Me encanto el servicio en español.
Agustina fue muy explicativa me explico el contrato y las cuotas de tardanzas. Me enseño el storage y me dio varias opciones muy buen customer service completamente recomendada. Me encanto el servicio en español.
Agustina is a real gem! Super friendly and answered all of my questions. I would not go any where else :-):-)
Signed up on line so the process once I got there was very easy. The facility is very clean and in good condition. The people in the office are always very helpful.
Agustina is the real treasure here. She was able to help me get in and out fast and even gave me a call when the gate needed repair and was willing to wait for me if I was coming after hours. Clean and affordable, this storage facility offers easy access and a great front end with Agustina at the helm.
Agustina es una persona muy amable siempre muy atenta para ayudar.Tenemos dos Storage y siempre esta dispuesta ayudar en cualquir cosa.Se ve que es muy trabajadora y la recomiendo con 5***** estrellas.Si buscan un storage pregunten por ella,vam a ver lo que digo es 100% verdad. Muchas gracias Agustina por toda su ayuda!!!! Jose
Been a long time customer, Agustina is always awesome. She is always smiling and greats you kindly and professionally.
Barbara is very nice. She is always helpful and friendly.
Agustina me ayudó vien agradecido,con su alluda,especialmente,por el mismo lenguaje,en español,mucha gran alluda,muy contento,mucha educacion para los clientes,
Agustina and barb are great came in early!!!
Barbara and Agui are life savers. Very friendly and helpful.
Close to home, and perfect for my storage needs. Augustina is awesome..always friendly! I stop by to pay my bill and she always greets me by my name with a smile, and often I spend a few minutes to just "catch up" with her. Great customer service, always!
Barbara is the best. Very friendly.
Great management
Great experience. Agustina was very friendly and helpful. I was in and out in about 20 minutes or so.
Best customer service ever! Agustina is wonderful to work with and very customer oriented. She is the reason I have 2 spaces at this facility. When I was looking for a space for my business, no one else was as efficient, helpful and informative. This made the decision to come here not once, but twice, very easy.
Agustina is the best!! always so helpful and nice.
Augustina is always friendly, kind, and helpful! She really makes renting a storage unit a great experience! Thank you for all your help Augustina!
I can't count on a better place than Public Storage on E State st. This location is very friendly and helpful. Feels like having my things right at home. Thanks Agustina and Melissa!
We really appreciate how friendly and helpful Augustina has been every time we visit Public Storage. She made it easy to store our items, and she always greets us warmly every time we come in to make a payment. We look forward to seeing her again soon!
Nice, great employees!
Aggie was phenomenal and really helped me a lot!
Vrey friendly management, clean, and nice location.
Nothing but good things to say about this location. I have been here for 3 years with no issues or complaints. Units are waterproof and access is convenient. I would recommend this location and advise you to ask for Agustina, she made the renting process very easy.