Public Storage Self-Storage Units at 2050 Green Bay Road, Evanston, IL
of
6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 33/moSmall 5'x5'- Upstairs/elevator
$ 33/mo $43Best Price LabelHurry! -
5'x5'Online only price$ 45/moSmall 5'x5'- Inside unit
- 1st Floor
$ 45/mo $60Best Price Label1 unit left! -
5'x10'Online only price$ 46/moSmall 5'x10'- Upstairs/elevator
$ 46/mo $61Best Price Label -
5'x15'Online only price$ 60/moMedium 5'x15'- Upstairs/elevator
$ 60/mo $80Best Price Label -
5'x10'Online only price$ 64/moSmall 5'x10'- Inside unit
- 1st Floor
$ 64/mo $85Best Price Label -
10'x10'Online only price$ 98/moMedium 10'x10'- Upstairs/elevator
$ 98/mo $130Best Price Label -
10'x15'Online only price$ 163/moLarge 10'x15'- Inside unit
- 1st Floor
$ 163/mo $217Best Price Label2 units left!
Nearby Self-Storage Locations
Self Storage Near
8050 McCormick Blvd
Skokie
IL
60076
Self Storage Near
2101 W Howard Street
Chicago
IL
60645
Self Storage Near
1512 West Jarvis Ave
Chicago
IL
60626
Self Storage Near
3501 W Touhy Ave
Lincolnwood
IL
60712
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Evanston Storage Units Near Northwestern University
Public Storage in Evanston, located at the intersection of Green Bay Road and Simpson Street, a few blocks south of McCormick Boulevard, has the right size self storage unit for any occasion.
Just about a mile east from Northwestern University, Wildcats students and staff can always use some extra space around campus. Grab a 5x5 storage unit to keep a few boxes of clothes, books and other personal items nearby, or a 10x10 storage unit to hang onto that old couch the roommates want to get rid of, even if it has a few more good years left in it.
Meanwhile, a 10x15 storage unit is a great place to stash beach gear for summer trips out to Clark Street Beach, as well as pre-game and tailgating essentials for those trips up to Ryan Field.
Families living on the north side of Evanston near Wilmette can use a 10x30 storage unit to hold an array of oversized items, including couches, love seats, recliners, tables, chairs, mattresses, dressers and anything else cluttering up the home.
The property manager lives on site at this facility, which features a variety of indoor storage units and outdoor storage units in several different sizes.
For customers seeking enclosed vehicle storage, there are also closed-off, covered spaces for car storage, as well as trucks, motorcycles or SUVs.
Call it Heavenston, call it E-Town – Public Storage is proud to call Evanston home, offering cheap storage units and friendly customer service to the community year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 330)
Andre is a very customer centric property manager. Always extremely helpful and kind.
Andre helped me with finding a cart today he's always so helpful he great.
I have been renting a unit from the Evanston Public Storage location for a little over a year. One of the main reasons I keep a unit there is because of the store manager, Andre. He is always professional and courteous. He keeps me up to date on any changes that might involve my unit. On top of that. He is always on his feet walking the premises and cleaning the facility. He really does his best to make sure his store is up and running in well and maintained condition
Great experience storing here from Andre and Gerard
Steve was very helpful
Bad experience. We rented the unit on the first floor of Greenbay Rd. We rented it, and when we actually went to place our items in the unit a couple of months later, there was black mold all over the walls. We never put our things there and vacated immediately, but the company still wanted to charge us for the month. I gave them the opportunity to rectify the situation by refunding our payment, but they decided that it wasn't worth it. Poor facilities and customer service. I strongly recommend against using this company.
Rhonda was incredibly helpful I appreciate it very much. Thank you, Rhonda.
Employees at this Public Storage location on green Bay Road in Evanston, IL have always been courteous and helpful. The facility is immaculate, well-lit and climate-controlled. We've rented a unit here for four years and never had an issue. It has suited our needs very well.
Rhonda was AMAZING!!!!! She was so kind and so helpful. It was my first time accessing my unit and she walked me all the way up and explained everything to me. She was incredible and I hope she’s here every time I come. Thank you Rhonda!!!
Rhonda was extremely helpful with the details I need to close my account and move out at the end of the month.
Andre has been the best to work with I highly recommend public storage Evanston location.
Also my go to and referral place to All my colleagues. Andre always does an exceptional, excellent job. Always makes the process so understandable and does a great job. Thanks so much for all your hard work.
Moved in 3 months ago and with less than 30-day notice, got hit with a 48% price increase which made me move out instantly. The only reason they get 3 starts is because of Andre. He is the glue that holds that place together.
Alyssa was very helpful I rented my unit online and it ended up being to small for my mattress so she transferred me to a bigger space within minutes highly recommend this location and business
David provided clear and concise info on signing up and using your app to enter. Pleasant and no fuss!
David made me fast even easy and helpful today
Wonderful service, this review is for Alyssa went above and beyond helping us secure a unit at the last minute and right before she was to go home for the evening. She even found us a discount!
I stopped into public storage to buy tape and boxes Andre always provides wonderful service.
Horrible layout and poor directions trying to find storage unit. Obviously someone who did not know how to count planned these units. It starts at 1001. then 1201 with directions for all the 12oo's but no mention of the 1000's or even the 1100's. Hopefully I will not regret chosing this location when there are SO many choices but this has started off horribly!
This review is for Andre at the Green Bay Road facility. He was knowledgeable, professional, thorough, and friendly. I was in the middle of a move, I had a flat tire, and I could not find my account information for the storage unit. He calmly helped me. Then he dealt with some weird moving guys I had hired, while I went and got my flat tire fixed. Truly a professional guy. I can’t speak to anything else about this storage facility, but my interaction with Andre was extremely helpful! He made a bad situation better.
Natalie was a great help! She was proactive, communicative, and helped me resolve my issue. She’s knowledgeable about the facility and very professional.
I've rented units with them twice and never had any problems, it was very easy to move in and out. Andre was very helpful when I forgot to take my lock out and was almost charged in full for another month of rent. Would recommend
Sari ta and Andre have been amazing throughout this entire stay while we downsized during the pandemic and were awesome during our move out. Explained how everything works and always so kind!!!
I had gotten a rent increase after never having gotten one before and I called this location. I spoke to Alyssa and she got me back down to my original price in a matter of seconds, absolutely love public storage and their employees were very helpful!
Had a very good experience moving in Andre was very helpful.
This place is perhaps the worst storage facility we have ever had. The building where our unit is has absolutely no security. Once someone gets in by jumping the very low fence they can just open the door to one of the buildings and walk in. The elevator does not have a security pad. Speaking of the elevator, the alarm was on, no one was resolving the issue, there was no worker at the front office for the duration of our visit, even though his jacket was on the chair. The elevator was dirty, the hallways were dirty. We weren't even supposed to get this unit, we had made a reservation at Skokie and when we went to sign the paperwork somehow we were assigned this location. I would not recommend this place at all.
My Unit Started Out At $45.00 a month they went up to $85.00 per month within 6 months it's dusty, ice cold you get stuck in the elevator daily which has not been inspected since 2019 - 2020 The call button is not connected to the office you just have to wait until it starts working again! They've locked me out of the gate after a woman ran over my foot and I told her I think it's excuse me! She looked at me like I did something wrong so I kicked the cart only to be attacked with her knee in my back! Being a black female of course they took sides with the Karen! They better refund me $42.50 of my $85.00 paid for a unit I can't get in because my code dose not work on the gate! That's illegal and I will take them to court! I'm the one that was assulted not the white woman!
Natalie a great help and extremely thorough with the explanation on how the system works here, amazing service 👏
Visiting this location looking for a cylinder tube to ship a painting to my dad Andre was very helpful I ended up buying 4 larger boxes and glass divider to help me pack up some items.
Andre at the green bay road location is the best! I got stuck in the elevator & he got there in moments to liberate me! That guy is always on point!
Andre is the best got the boxes I needed.
Beware! Public Storage's Price Gouging is insane, and right in the middle of our Covid crisis! This is unacceptable! Beware if you are going to be a long time renter. Their prices go through the roof!
Shonda and Sarita are fabulous !!!!! They made it very easy to start the rental !!’n
Ms.Shonda was very helpful whit helping me under stand the rental process. Thank u Shonda
Andre helped us out and we had a good experience.
My husband and I stored our belongings here for a month after I graduated from Northwestern. We had never used a storage unit in the past, and the staff members were very helpful. Andre was especially great to work with. He answered all of my questions and provided exceptional customer service.
Andre was extremely helpful, courteous and knowledgeable. We enjoyed working whim
Nick always very helpful and is always with a smile keep up the good Work!!
Thanks to Shonda for quick and easy service today! Got my unit ready very quick 👍
Shonda was amazing! She walked me through every step and made sure everything was good. I really appreciated how thorough she was in explaining everything and answering my questions!
Shonda was amazing helping me with questions and concerns that I had about a rental she was very upbeat and seem like she knew what she was talking about.
The manager was wonderful: helpful, courteous, and answered all our questions with ease, confidence and good humor.
The good reviews are super fake. They ask you to write a good review when you first get there. However; the facility is loaded with mold. It’s all over the walls and exterior so please, for the love of god, don’t put your stuff here. This facility should be closed. The employee Shonda even saw all the mold and agreed.
Shonda was very efficient, kind, and a joy to work with — mad the rental process a breeze!
Ms. Shonda was excellent with helping me with my merchandise this morning!! She has great customer service!! Recommend this place to all my friends and family!!
Went up $30.00 a month. No heat in winter and no air in summer.
I’m late posting but Shonda was a big help to me last week with on questions with renting a space👍🏽
Andre is the best!
This place is the best! Andre is absolutely amazing and can help you with anything and everything. There’s lots of space and the hallways & units are well-kept. Andre recommended I get a tarp and some anti-humidity cups, which I definitely needed. I’ve had a lovely experience with this storage place and will definitely be coming back!
Shonda was a great help! In and out quick.
Shonda helped me out a ton getting my unit set up! Super great place
Office staff were friendly, efficient and very responsive!
Shonda was very helpful and made the process of acquiring a new rental space very easy and quick.
Shonda was very helpful and friendly!!
Young man was very helpful
Andre is the best he helped me download the app to access my space thank Andre for your service
Just wanted to take a minute and give a shout out to Andre who called me to let me know I hadn’t put my lock on correctly the other day. He caught it immediately and luckily everything was still there. Andre always answers my questions and goes out of his way to address concerns. He is always friendly and patient and professional with the customers and goes out of his way to help. Shonda is a recent addition but only have great things to say about her too.
Shaunda is the best!!
Walking inside not knowing anything you will out with everything that you need for your storage. Thank you Andre seals
Nicole great service , super friendly and easy
Andre is amazing! I had rented a large storage unit after our home went into contract, and then, just days before the closing, had to rent a second storage unit ASAP! Andre was so VERY helpful. He worked quickly to find us a second unit. He definitely went “Above and Beyond” and provided outstanding customer service. Public Storage has a real gem in Andre!! Highly recommend this Public Storage location.
Shonda was very helpful
Customer service was really responsive and genuinely wanted to help (shoutout to Nick!) process of applying for and getting a storage space was seemless.
Shonda was very helpful with my rental ...Thanks Shonda👍
Shonda is the best in all the way to explain and help with all the questions and information.
Good support from Andre
Shonda was great she helped me rent a space when it was last minutes til closing!! Thank you Shonda
Had a few questions about rentals and autions. Stopped by the office and Andre was very informative and knowledgeable in regards to all my questions. Glad he was helpful
Shonda and Andre were so helpful when my wife and I moved in, kudos to them
I had an awesome experience at the Public Storage in Evanston! The employees there Shonda and Andre have been really great and kind to assist me with my Storage transfers. Both of them are fantastic! 👍
Customer service par excellence! Thank you Shonda!!!
Me and my wife had a great great experience today we actually got good service and the staff was patient with us. Andrea I believe his name was we need more like that guy.
Andre was great. Super helpful. Explaining everything perfectly. Made it easy. Thanks!
Andre has always gone above and beyond for me…he is the reason I choose this location
What are the costs of a medium size storage unit?
Shonda was very helpful & knowledgeable with all my needs and questions
This public storage is excellent.Andre was really helpful he helped me with all my questions and concerns he was really patient while answering my questions and broke things down to me so I could understand things better I would definitely recommend coming to this public storage
I love this storage place. It’s the best one in the Evanston area. The store clerk Andre, was very nice, and helpful in finding the perfect storage unit for myself. Answered all my questions, explained the process to me helping me get a better understanding as it was my first time renting a unit.
Nice storage area with friendly service.
Andre the property manager is great!
Andre seals very good worker, his Customer service was excellent highly recommend him .
Andre is the man! He runs the place and has the customer as his number one priority. Couldn't be happier with this location and how they treat you as a customer!
Andre was great. Good customer service and fast while being friendly!
Andre helped me through the entire process and was an absolute gentlemen. Extremely helpful and top notch with his service. Could not be happier!
I will say this Andre is over over helpful. Ever question I asked he had the answer. Even though I am moving to a different state I will def recommend this company.....If you need help please stop by the location in Evanston the freaking best....
Really friendly and great service. We needed a lock changed, and Andre S. managed it all wonderfully. Terrific service. Thanks Andre!
Abe was the man! Best service
Andre really helped me find the perfect unit needed. He was very helpful and knowledge.
I had a good experience I visited this public storage looking to purchase boxes Andre was helpful in helping me pick out medium boxes that I am using to send gifts to my friends and family Andre was polite and knowledgeable I had a great experience Andre did a great job I will be recommending public storage for it’s great customer service experience
Carole was incredibly helpful! She walked me through the whole process, and when I needed extra clarification on my lease she made phone calls to sort things out. Wonderful help, I really appreciate all the effort Carole put in to make things right!
I enjoyed the services of Mr David, he was really helpful to me.
Malcolm was the best! Super easy and helped me with all my needs! Favorite storage place by far
David, the manager, was very helpful explaining my storage options and getting me registered.
David made storing my things easy and efficient. I appreciate his help and i strongly recommend storing here for any of your storage needs.
*Andre is also very helpful. He takes his time with questions and made sure to be me set up the best way possible! This is the best storage facility I've ever used. It is clean and bright inside. Hana is extremely helpful and even calls to check to see if she can help in any way. Because Hana is so kind, my four year old loves her which makes it easy to bring him to storage whenever I need to. The bathrooms are clean and inviting. The hours are great. I haven't found anything wrong with this storage facility.
Andre is the best he's always helpful he's one of the best employees you have i will be recommending this store to my friends and family.
Andre was very helpful. He explained everything to me and made sure that I understood. He provided excellent customer service...
I will say this I was not real comfortable at first thinking I was not going to have enough space for all my things me and my family lost our home Recently and we needed help we gave a call to a few public storages the first and the third was not helpful but the second one was as over helpful located in Evanston Illinois we knew we had a lot of things and we didn’t wanna lose them we talk to a employee I believe is name was Andre . He was so so helpful. At first we thought we had to much space but he was right on point yes we do have space left over but that’s fine because we still have more things to storage. If anyone actually read these things asked for Andre he is so helpful.
Great place fast service great people would recommend for anyone who needs to store anything here
Jamal is very knowledgeable and was very helpful explaining the sizes and use of space. I wasnt sure about what size space I needed or how many boxes and he made it all a very simple process.
Jamal was great
Had a great experience with Jamal
Andre is always helpful and professional ... He always gives amazing service !!!!!
Every visit to public storage I’m greeted in a professional manner. I received excellent customer service from Jamal.
Jamal was able to find me the exact size unit I was looking for for a affordable price and didn’t try to be me into buying anything else but he did recommend certain things when I was talking about what I was moving thank you Jamal
Jamal was knowledgeable and helpful. Excellent customer service and for that alone I recommend this location!!
Jamal is a great manager and is very helpful ful
Came by to grab some boxes and breona was so amazing. She is really a nice young lady.
Great Staff,....Extremely Helpful!!
Jamal helped!
Nice people.
Jamal helped me a lot with my set up. Thanks for making sure I have a place to store my stuff.
Jamal did an excellent job helping us!
Jamal was very helpful and was able to give my the information that I needed to get the right unit. I would recommend this storage facility to anyone. I enjoyed my experience.
Jamal was funny and pleasant
Breona has the best nails ever. Not only nails but even better customer service skills. I wanted to hire breona for my restaurant but Sadly she rejected my offer. Anyway, amazing person and amazing place to store your storage!!!
Great facility and customer service
The facility is clean and Jamal is always helpful
Very great location and great service
Hidden costs! I am new to storage rental. For those of you who haven’t done this before there are hidden costs. They charge $15 a month for insurance and if you don’t bring your own lock they will charge you $20 to provide a lock. The base rates are reasonable, but the extra fees add up and often you don’t know about those fees UNTIL you arrive. The customer service is great. But the online platform is deceiving. There is NO mention of insurance fees or the need to bring your own lock. Also even though there’s a one dollar for the first month promotion, you do pay $24 for “set up.“ (this coat is in the fine print on the website). I booked a reservation online and then called bc I had a question. Once I called and asked more questions I discovered the extra charges. I decided not to go with this option. It was just too costly for what I needed (winter bike storage).
Thanks to Melanie and Jamal for making something as dull as renting a storage unit a refreshing afternoon... they were both fun, friendly and professional. Happy we picked this location!
Jamal and Melanie were amazing! Great customer service!
Jamal has great customer service skills and makes it a pleasure to rent here. I love renting here!
Breona was very friendly and helpful! Excellent customer service. Highly recommended.
Jamal and Melanie are the best, helpful and professional. Good facility
Melanie and Breona are both have amazing customer service skills. They are always polite and willing to help.
Jamal is awesome and a great help when it comes to customer service.
Jamal is a great customer service professional. Made everything very easy to understand.
So happy I stopped by and met Melanie. She was very informative, answered all my questions, and made my experience quick and simple! She definitely deserves to be recognized for her great customer service!
Steve was really helpful and friendly. It is a very nice and affordable storage place. Would come back in the future.
Melanie was super helpful. Gave me all the indormation i was looking for an made me feel comfortable storing my belongings here. Great service, great location 👍🏾.
It’s always a pleasure when I come to the facility. Jamal is so helpful and knowledgeable.
I want to pay my bill
Thank you for all your help, Jamal!! I look forward to moving in.
Jamal was great, very funny, kept up good rapport and answered questions well
Jamal was very helpful! Do recommend storing here
I really enjoyed my experience Melony in particular was a very nice and personable associate with a lot of knowledge about the procedure and how things work. I definitely recommend 💯👌🏾
Jamal and Mel were amazing and incredibly helpful! Wouldn’t hesitate to utilise their services in future.
Hana & Joslen are amazing! Hana stayed late and helped me get a unit long after closing. And Joslen helped me find services when I couldn't carry my stuff to a dumpster. Awesome crew!
Jamal Hicks was amazing. Excellent customer service. Helped walk me through to find exactly what I needed for my rental storage space.
So helpful and accommodating!
Jamal was really helpful, really good customer service
So helpful and efficient
The property manager Jamal is very nice and professional.
Great service and space!
Breona and Jamal were incredibly helpful and made the move-in process painless. A great and easy place for college students to store things over the summer. Super low prices online and great customer service in person.
Safe location. Safe place to store your belongings. Awesome security. Courteous staff members. Chris was really helpful in processing my application and walked me through all the details. He gave me a room that was close to the elevator. The facility is safe, clean, well-equipped, with appropriate temperature. I highly recommend it if you want to store your stuff at a reasonable price.
Come on down
Jamal’s were great
Today i was helped by Jamal his customer service was great i highly recommend this facility to everyone
Jamal is Awesome!!!!!!
Great!
Jamal is very helpful and always makes the process easy.
I visited the public storage on Green Bay Road in Evanston. I met with Jamal Malone who previously called to schedule my viewing of the unit. He was professional and courteous. Jamal was very thorough in reviewing my contract as well as informing me of the accessories available to assist with my move. I left feeling very comfortable with my decision to go with Public Storage.
Went in to this public storage and was pleasantly surprised by how wonderful the customer service is. Jamal was amazing really a breath of fresh air. He was very informative about the pack supplies needed and made me feel super welcome even though I had alot of questions. Will definitely be back if i ever need anything else.
Aubrea and Jamal made the whole process of renting my unit and purchasing storage supplies very easy. A fun duo to hang out with too!
Just stop in to buy a few boxs was greeted by Aubrea she helped me to find the right size boxs that i needed i had question about a storage space she gave me alot of feed back i will be coming back here thanks for providing great customer service
John and Aubrea are awesome haven't been to my storage space since I got it last summer forgot where it was located needed help locating my unit came in a few minutes before closing John helped me to my unit and I noticed that the property was very clean on the walk to the unit bout time we arrived back into the office Aubrea had a new card for me the old one was falling apart she also took the time to update my information in the computer thanks for the great Service wish more places had this type of custom service keep up the great work
My rate was way, way too high, and I needed help to save some money. I contacted Aubrea, and she got me into the same size unit (10' x 10') for a lot less than what I had been paying. Aubrea's customer service was great during the two weeks we had been trying to work everything out.
I went into public storage and Aubrea was very helpful 👍👍
John and Christopher are exceptions and showed me a lot of professionalism by helping me with the signing up of my storage unnit. Appreciate them
Let's just say Aubrea customer service is the best I have experience at this Establishment.I came in to pay my elderly mother's bill that is kind expensive and had a few questions. She had all the answers that I needed she changed my mind about moving my mother items.Thanks so much for making my options way easier
Aubrea is really pleasant to deal with. She handles customers in a timely and professional manner. I’ve never had any problems with her at all. She’s very friendly and kind; really great customer service! Give her a raise!!!! She’s amazing!!!! Too bad I put my account on auto pay because I actually look forward to seeing her :) Thanks Aubrea!
Been with ps for two years and I have to say Andy and Chris are the best workers I have dealt with. Chris is amazing through the rental process. I definitely recommend him to any. Thanks for making my time with public a breeze!
December 2018: This Public Storage facility and the team that manages are a great blessing. Most recently Aubrea provided amazing customer service. She was attentive, caring, professional, and solution-oriented at every point of Q&A including the process involved to setup a new account for my mother. Previous experiences with Public Storage, and especially the staff at this Evanston location have all been handled with great care and kindness. You're a stellar team! January 2019: The team at this location is great to work with. They take the time to address concerns and resolve problems. Chris Sylus, Property Manager, has been especially thoughtful and supportive. Location is excellent.
I’m in a process of moving and I stop by the public storage in Evanston to get information about storage space and the lady that was at the desk her name was Aubrea was so helpful good customer service she gave me all the information I needed even more to where I am coming back to rent a storage space thanks aubrea for the good service you were awesome and made my day and moving process a lot easier. Thanks
Came in with my wife was looking for some bubble wrap for packing.Aubrea was very helpful nice personality she made us feel very welcomed thanks for the great customer service Public Storage
It was my first time actually using a storage facility and an employee Chris helped and made the process quick and easy. I’d definitely recommend this specific location for anyone’s storage needs.
Chris was really helpful in processing my application and walked me through all the details. He gave me a room that was close to the elevator. The facility is safe, clean, well-equipped, with appropriate temperature. I highly recommend it if you want to store your stuff at a reasonable price.
Good service.
Yyyyyy oi fv.uyujmukumu inn iujmuu im ujm Um oof
Andy was super helpful, great storage unit, very accommodating, 10/10 would recommend.
Helping someone move from a third floor walk-up is TOUGH! Manager Chris Sylus made the storage part a breeze. Thank you!
Chris Sylus was awesome to work with. He was extremely helpful and made the experience at Public Storage (Evanston) a positive one.
Great storage, chris is a great manager
It was easy to use and they were upfront with costs. The property manager Chris was very helpful and honest.
I did the online reservation for 5x5 storage, and Chris called me right after my reservation. Chris was really kind and helpful from the start to the end. Also when I got to the office, Chris welcomed me with smiles and went through all the process (including going up to the storage and making sure locks work) with me in person. He is the best manager I met! Storage was also clean and neat. Srongly recommend this place.
Chris was great. Really helpful and gave great service. The 5-star review is for him. However, I would like to point out Andy (spanish speaking guy) who was rude on multiple occasions. Andy needs to be trained on how to talk to customers with respect.
Chris and Steven were great, very helpful! A wonderful, convenient way to store my stuff.
Chris was very helpful with my signing up for a new storage space, even with how busy the faculty was. Also very considerate. Woot love storage, thank you!
Chris was great! - made the moving process easy and was very kind.
Decent, affordable, friendly staff. Good budget storage .
Andy and Chris were very professional and helpful. The check-in process was seamless and I feel very comfortable leaving my belongings in their care. The unit is as-expected - the advertised size and for the price quoted. The monthly rate is very reasonable and the location is in close proximity to downtown Evanston. Highly recommend Public Storage in Evanston.
Chris was very helpful in explaining all of the options and policies. Space seems secure and maintained.
Andy was terrific to work with as I set up my storage rental - good facility
Andy Dennis was awesome from my first call till the day I cleared my storage unit. Honest and friendly experience. One thing I would suggest is that customers should be notified or given option to use their lock for storage. I wasn't given an option nor I was told that I was buying the lock from storage unit when filling paperwork.
We always have a good experience at this Public Storage. Andy is always very helpful and patient with our questions.
Dennis gave me excellent customer service and I'm satisfied with my unit/storage, thank you!
Great customer service with Andy and Dennis !
There is a step to get to the elevators. Makes loading the trolley outside impossible.
Chris, Latoya, and Dennis were all awesome. Got me set up quick and on my way. Stellar job all around. Very nice! Also Andy was there, he was cool, helped me the day before, great service.
This Public Storage is really great. Fair prices and a good start up rate. Also Latoia who works at the front desk is so sweet and helpful!!!
Communications off
Great customer service. Very helpful staff, Andy and Latoya were kind and helpful throughout. Would definitely recommend this place!
Andy was so amazing!!!! He was very eager to help, great customer service will recommend for storage needs.
Andy is efficient and eager to help load packing materials into my car. Reliable products and professionals make my job easier!
Evelyn assisted us today at the Public Storage Green Bay Rd (Evanston) location. Evelyn was fantastic! Informative, responsive, super polite and always going the extra mile to see how to accommodate our needs in the most cost -effective and appropriate way. Evelyn knows her business and clearly wants her customers to get the best deal! Public Storage needs more employees like her! I'd like to add that, subsequently, Andy was super helpful in facilitating our switching from a bigger space to a smaller one -- there was a problem with this switch-over at Public Storage HQ, and Andy took a lot of time and effort to fix things so all went smoothly!! Bravo to Andy! Nice Job :)....
Andy was very helpful, friendly, and informative. A pleasure to work with.
Andy was so helpful throughout our storage process. Great staff who were very friendly and ready to answer questions. Would definitely recommend!
New management has spruced the place up nicely. Friendly and knowledgeable staff, especially Andy.
Andy did a wonderful job!
Andy is the best representative I have come across in a long time, he was very helpful and explains everything patiently.
Dennis was a great help and answered all my questions. I will definitely tell my friends.
Manger Andy informed us falsely that their insurance was mandatory, charging an extra $11 monthly. Once arrive home and reading the 6 page contract, it specifically state this insurance is optional. When calling the manager to complain, he totally lied about his misrepresentation. The corporate office was nearly as unresponsive. I suggest you take the time and read the entire 6 page contract prior to signing and trust not their representations.
Andy was so nice and very helpful!
The service was wonderful and I all my storage needs were accommodated! Shout-out to Daffaney who was very cordial and kind!
Andy was a great employee. While I was making a payment he gave me great customer service. Will recommend to friends and people.
Exactly what I needed and nothing more. Shout out to Daffaney in the office! She was helpful, efficient, and cheerful. She got me everything I needed and didn't try to sell me anything I didn't. I would absolutely recommend this location.
Andy was great and super helpful. I made a last minute reservation and they were able to accommodate me. Online they have great deals on units where the only fee you pay for the first month is $1 plus a $25 reservation fee. Would definitely recommend.
Andy did a great job setting up us with our storage space.Space is just what we needed.
I came into the store the other day to ask questions about prices and sizes and one lady named Melissa was very helpful she was pleasant she smiled she was very helpful and answered all my questions so I give this place a great review
I have rented a storage unit for 2 years at this location and have always found the facility clean, environmentally controlled, and staffed. I asked to change to a smaller unit since my needs have changed and found Jordan to be extremely helpful explaining all the options and showing me my choices. The whole thing was handled quickly and easily and to my full satisfaction.
Daffaney helped me get all settled in in my storage unit! Brought me to the storage unit to make sure everything was okay and my things would fit. Amazing customer service. Would recommend!!
Andy is a terrific person. He helped us immensely and he was very professional and kind.
This place is awesome....... the customer service is amazing too !!! Andy answered all my questions and was the best in assisting me at this public storage :). I'm happy with the service I've been receiving.
Daffaney did an amazing job explaining the entire process. She was incredibly helpful. Will def use again.
Daffaney was very polite and helpful with my storage concern. I would recommend public storage along with their wonderful and kind staff to all my friends
We rented a storage space today and were impressed by the friendliness and professionalism of Hana, she really went out of her way to explain things to us and help us get the space we need. The storage space is fine and the prices are very competitive, so I would definitely recommend it!
Went into public storage last week for my mom and paid a bill daffaney was very courteous and the office was very neat
Clean, competitively priced storage managed by courteous and helpful staff. I'm pleased to have decided to store my personal items in this location and would make this same decision again.
Great service - Daffane is very helpful. Bring your own lock and prepare renters insurance ahead of time, lest you will be charged for both.
Good place to store in, was looking for storage and found great service in Green Bay Rd. Hana the property Manager walked with me to show me the exact size with all details about the payment process step by step. Very professional service and convenient hours. I loved the deals of promotional and boxes 30% off amazing prices. Thank you Hana
Friendly and courteous staff
I was greeted by an energetic representative (Hana) at the front desk, she explained the contract and information in a professional manner. She even recommended a smaller storage space to save me money. The facility was clean and well lit. Glad I select this Public Storage
Daffaney and kasandra are big help thanks guys
False advertising, terrible business hours, exorbitant service fees, locking us out of our unit and forcing us to pay a whole month that we were not going to use in order to get back in, where do I begin?
Office workers friendly and aim to make sure your needs are meet. They try to get you best deal for your needs and actually care about you as a person. Great place if you need to store anything for a long (or in my case short) period of time.
Generally OK. I've been a renter there since 2009. Past mangers were seldom around but the most recent manger, Hana has been great. Very helpful and enthusiastic. she noticed that I accidentally left the locker unlocked and called me immediately. The place haven't been kept up very well and I noticed that recently, they have been starting to clean up bird droppings, etc.
Daffaney gives us lots of fun there!
Daffaney was great! She helped me out well!!
Very convenient storage, No doubt Hana as I been told very professional with much respect. Helped me to have an idea about future units and great prices at public storage . Will come back to store at this location. Thank you.
Hana is great! She is very knowledgeable, helpful and professional. The only complaint I have is with the lock I was sold. it was around $20. You can get the same lock at uHaul for $10. Other than that, my experience at Public storage was very good. My things were kept dry and secure.
Wonder how's the great customer service in this location! Very Experience and knowledgeable person welcoming us in the office. First time walking to public storage Evanston. Hana was very good of describes the storage needs perfectly and proficient customer service. Good luck
Thank you hana, Wow I was amazed how you took care of me and my daughter, who moved in from east coast.great job .
The Management very helpful specially Hana, never had problem in this facility. Good service and polite people. Thank you
Great facility! The customer service hanna was helpful. To many benefits are available in secured access 24 hours. Thank you
Hana is the best! I truly appreciated Hana's excellent customer service, from introducing herself to me and her thorough explanations right down to me signing on the "dotted lines." Thank you for such a pleasant experience!
I walked to this property looking for parking space, the manager Hana with pleasant smile and great customer service showed me many sizes with knowledge about explaining of much benefits on this property. Will go back to rent from this place. Clean and wonderful service. Thank you Hana
Hana was kind and helpful, it made for a great experience!
I toured this location with the employee called miss Hana and she showed me what I was exactly looking for, the space was perfect, clean, and secured, I could tell she knew what I was talking about and she offered me a verity of options until I made my mind, thank you public storage for the great service. I will recommend this location to my friends.
Great place great customer service was help by a young lady named Joslyn. She was so amazing she helped me with all my needs
Good experience, Hana the sales person was very informative. Great customer service!
The facility was very clean. Joslyn was warm and welcoming when helping me find my storage unit. I highly recommend this public storage!
Wonderful service from Joslyn, nice storage space for a reasonable price I'm satisfied!
Hena is so nice and easy to work with!!!
I came in today in a rush to pay for my aunts unit and the girl inside had me in and out in no time. Great service
He was very helpful and finding the right storage size for use.great customer storage. Thanks, joslyn
Good service thanks Joslyn. Clean location. Always available when I need a space. Even the temperature years round is good.
My stay here has been incredible. Shaima always made sure we never has any problem. She definitely enjoys her job and it shows. I will definitely recommend this location.
I came into public storage looking to rent a small unit. I was greeted with a happy employee by the name of joslyn. I didn't know much and she was very helpful to me and took her time explaining the difference between the units! What a great experience and I will be coming back to do more business!
Hana (2050 Greenbay) is soooo kind and dosent fast talk you se made the process go by very smooth and isnt annoyed to answer questions i will definitely come back to this location for service
Walked into this location because I was contemplating on vacating my unit at another location. The girl who worked there was very friendly and I believe her name was joslyn. She actually was able to show me some other spaces she had and I decided instead of clearing out that I would just downsize. Overall I left feeling satisfied. Great customer service
I went in today and wanted to see a parking space for my cars and the manager was very helpful with showing me spaces but they were all inside units. In the end I was reffered to another location that had parking spaces available I will be going to to view later on this week. Thanks Jocelyn
I went into the Evanston location because I plan to move in January and the girl named Joslyn in the office was extremely helpful and kind. She let me view multiple spaces and was patient when it came to my multiple questions. I will definitely be back to rent with her the service was wonderful.
Hana was so helpful!
Hana and Joslyn were very helpful in finding the unit tha best fitted our needs at an affordable price, making our transition very smooth. I only suggest that carts be better available to us the customers.
Hana was very helpful--we weren't sure what we needed and she took good care of us
Clean and great service. Hana was very helpful in our move and was very informative.
Great folks! Very helpful and the facility is very well kept.
I just moved to Evanston from Tampa and had no where to put the Grom in my building, I was riding around in a panic and found Public Storage. Shaima helped me find the perfect sized unit and let me test it out first. Problem solved, thank you Shaima!
I never used a storage box before but Shaima made this experience out of this world. I never knew it would be this quick and easy! Highly recommend this place! A+
Derrick Pham is such a great help! He was really kind and helpful. He helped answer questions that I had. Pretty neat and clean also a convinent location, I would recommend.
Shiama is very helpful and friendly. Definitely recommend this location.
A 1 Service was provided by Demitrius! He was courteous and professional. He answered all my questions with a smile on his face. Thank You Public Storage!
I was looking to store my things and was looking for a great price not to expansive. The people here were very helpful and courteous and answered all my questions. I love great customer service, it makes you feel like you're doing the right thing with your money and your items that you are storing.
Derrick was very helpful. Great customer experience!
Derek was great!
Derrick was extremely knowledgable and helpful - great spot!
whenever i come in to pay shaima is always helpful. i have been storing for many years and never had any issue.
nice location. its always neat and the manager shaima is very polite and friendly.
have been storing here for a long time and never had any problem. shaima is very friendly and helpful.
shaima is always vefy helpful whenever i am here. clean and convenient location and i never had any issue. anybody who needs some extra space should check it out.
Derrick was very helpful and polite awesome customer service
This was my first time using a storage unit since 1992. I chose this Public Storage just because it is very close to where I live. I am VERY happy that I did, because the service that I received was excellent. I reserved a unit online, and the next day Shaima called me to set up a time for me to come in and set it all up. She explained the hours that the office was open and also when I would be able to access my storage unit and they were very reasonable. That day in person she was just as pleasant and courteous, explained everything in detail very well and answered all my questions. The unit I chose is clean and dry and very conveniently located on the first floor which is what I asked for and needed. Shaima was extremely nice and helpful, and I feel very comfortable that this storage place is trustworthy and secure, as well as clean and easy to access. I highly recommend this Public Storage company, and especially Shaima!
Maurice and Terry we're very polite and nice helped me with everything I needed and to get me moved in my storage unit.
The place is very nice. Convenient for us. Shaima was a big help, made moving much easier
Shaima was so helpful. She gave me confidence in the facility and help with the logistics of moving in. Space is dry and without musty smell. Very happy, will use this facility again.
Derrick is the best! Great service!
Derrick and Shaima were awesome!
Derrick gives the best customer service!! Super friendly and helpful!
Shaima was really helpful and I was able to move in and out smoothly. If I were still in the area, I'd use this facility again.
Great service and excellent, hardworking employees. Especially Derrick, he was very helpful and quick on his feet.
Derrick the relief manager at oublic storage answered all my questions and treated me very courteously.
Ann and Derrick were great!
Derrick is VERY helpful. What a great guy!
Derrick rocks! Great experience. Very easy process.
Derrick is the man. Awesome tour and intro to Public storage. Very happy customer. Nice experience.
Derrick was very helpful throughout the experience. Like my storage unit
Derrick was very helpful. Answered all my questions. Took time to make suggestions.
Derrick is the sweetest guy ever! Great to do business with!
Great place! We needed a place to store items while we out our place in the market. Perfect solution. Thanks Derrick!
Shaima and Derrick at this location were both extremely friendly and very helpful. All details were explained in full and the paperwork was ready to go when I arrived making the whole process fast and easy. Highly recommended.
I came in to see how much it will cost to rent a storage unit and Derrick was very helpful and had an answer to all my questions. Great customer service!
Derrick and shaima were great and helpful. Keep up the good work
Neat property.. Shaima was very polite and helpful..
Derrick was great help me out of a jam and in to a larger unit everything was smooth THX Kary Callahan
I was here early in the morning to get some boxes. Shaima was very helpful by asking what i was packing and suggesting things that I would need. Excellent customer service and great products.
Erica was super awesome and got me sorted out quickly
Shaime was very helpful you guys need to give her a raise
Great staff and service. Erica is the best!!
Erica has a wonderful personality! I would recommend
Erica was super friendly and helpful! Great customer service and storage spaces are neat!
Public storage on Evanston offer great deals on boxes and Shaima and Erica helped me pick out the best deal... Very happy with their friendly service and that is why i am writing a review for them.. I highly recommend this place to everyone because they have very nice and friendly staff. Just made my day better! Thank you
I was very pleased with the kind help and care two ladies gave me that work at this Public Storage location. Shaima and Erica went above and beyond to meet my needs on a rainy day. Thank you for these great employees.
I rented a space here at Evanston a few weeks ago, and the manager Monica gave me the best customer service that I ever had at a storage place. Because of her great service I would highly recommend this place.
My wife and I have rented with public storage for a few months now and I must say rene is one of the most nicest people i have ever met. He was able to answer all of our questions and you can really tell he cares about us. Every time we visit our space and sees us he comes out to greet us and asks us if we need a cart. I will recommend this place to all my friends and family. Thank you rene