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Address

2101 W Howard Street
Chicago, IL 60645

Phone

773-942-2852

773-942-2852

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

773-942-2852

773-942-2852

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 19/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 19/mo $38
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 19/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 19/mo $38
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 34/mo $68
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 36/mo $72
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x9.5'
    Online only price
    $ 41/mo
    Online only price
    Half Price Sale
    Small 5'x9.5'
    • Climate Controlled
    • Downstairs/elevator
    $ 41/mo $82
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x13'
    Online only price
    $ 45/mo
    Online only price
    Half Price Sale
    Medium 5'x13'
    • Climate Controlled
    • Upstairs/elevator
    $ 45/mo $90
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x13'
    Online only price
    $ 47/mo
    Online only price
    Half Price Sale
    Medium 5'x13'
    • Climate Controlled
    • Downstairs/elevator
    $ 47/mo $94
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    9'x10'
    Online only price
    $ 65/mo
    Online only price
    Half Price Sale
    Medium 9'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 65/mo $130
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 71/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 71/mo $142
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

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    10'x12'
    Online only price
    $ 87/mo
    Online only price
    Half Price Sale
    Medium 10'x12'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 87/mo $174
    Online only price
    Half Price Sale

    No Obligation

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    10'x30'
    Online only price
    $ 195/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 195/mo $390
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Rogers Park Storage Units Near Howard and Ridge

Rogers Park Public Storage is a great place to find a variety of self storage options, one block east from the intersection of Howard Street and Ridge Avenue.
Nearly all units at this facility are climate controlled storage units, most of which are indoor storage units providing customers the comfort of entry from an interior hallway. There are also some outdoor storage units with drive-up access for easy loading and unloading.
Families can use a 5x5 storage unit as a convenient storage spot to keep athletic gear and sports equipment for frequent trips out to James Park.
Roughly two miles from Loyola University Chicago, a 5x15 storage unit is a great way for students to find some extra storage space near campus to keep extra boxes, books or small furniture items out of the way.
Residents getting ready for a home renovation on the south side of Evanston can use a large 10x30 storage unit to keep everything packed away in one place until the dust settles.
For customers looking for somewhere to park a car, truck or SUV, this facility also offers enclosed, covered parking spaces designed for vehicle storage.
A property manager lives on site and the rental office sells packing and moving supplies, including moving boxes, foam peanuts, tape and more.
A progressive community known for being a vibrant, walkable neighborhood with the beaches of Lake Michigan not too far away, Rogers Park continues to be a wonderful place for families, students, young professionals and local businesses to all call home. Public Storage is proud to offer the community affordable storage options and friendly customer service, 7 days a week.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 585)

February 19, 2024
Google Public Storage D Baby
Came into the location today Laquitha and Shonda were very helpful and fully explained the rental process to me from beginning to end. Thanks so much ladies, will be renting in a few day!
February 15, 2024
Google Public Storage andre mckeithen
Shonda was very helpful
February 12, 2024
Google Public Storage Timothy Barfield
Laquitha helped me PS app, very freindly and knowledgable.
February 10, 2024
Google Public Storage latanya knoble
Thank you Laquitha for all of your help
February 5, 2024
Google Public Storage Susan Solway
A big shout-out to Laquitha at Public Storage, 2101 W. Howard Street, Chicago. As first-time users, she expertly guided us through locker options, discussed the best pricing, and was exceptionally friendly and helpful. Thanks to her knowledgeable assistance, we signed up for a locker on the spot. Much appreciated, Laquitha!
January 30, 2024
Google Public Storage Crystal Jordan
Very clean and pleasant lady working there and helpful
January 27, 2024
Google Public Storage Abigail Leoni-Hughes
Great services laqeuithae!
January 27, 2024
Google Public Storage Kris
Edit- On January 27th at 8:17pm, a fellow customer arrived and we had a conversation while he was waiting at the gate. He mentioned that he had experienced a similar situation the night before, on January 26th, where the gate was broken and there were no employees present. He did not honk his horn when he arrived. I plan to revisit the location at a later time to follow up on this matter and update my review accordingly. Edit- Jan 27th arrive at 7:30pm- give up and leave at 8:15pm I’m waiting outside again in the fog, rain, and cold Chicago air. The gate doesn’t work, no one is in the office, and no one returns calls, so I can’t drop off my car full of belongings. How can I access my storage unit? There’s a car here of the employee working, yet not a sole in sight. The same gray car is parked in front, but I assume whoever is inside back in whatever office isn’t willing to come to the front door. You with the gray SUV, can I please get a little help? I’ll bring you tea and cookies, buddy. Please help me out. Text me when you’re ready to open the door. I promise I won’t sit outside for 20 minutes, honking my horn and knocking on the door again. Just come to the door. I think the facility is lovely, and always clean, and the staff is always helpful. Over the past couple of years, the prices doubled, and today, Monday, January 22nd, I went at 8:15; the facility closes at 9, so I went to the broken gate. Then I went to the office that was locked. Then I sat in the parking lot for 20 minutes with a car full of storage stuff, and no one appeared to be working. Please fix the gate.
January 13, 2024
Google Public Storage OLUFIROPO DAWODU
Shonda She is very good and polite. Good service
January 11, 2024
Google Public Storage Linda Williams
Shonda was excellent with helping me understand the rental process
January 8, 2024
Google Public Storage Calvin Gordon
Shonda was awesome great customer service
January 5, 2024
Google Public Storage Antonio Dent
Thank you Laquitha for all of your help today. Very quick and efficient
January 5, 2024
Google Public Storage Cashauna Muckleroy
Thank you Laquitha today for all of your help..Very great customer service
January 2, 2024
Google Public Storage Mohammed Zniber
S Honda was excellent
December 31, 2023
Google Public Storage ithnah chamsidine
Laquita was so helpful today very nice lady
December 17, 2023
Google Public Storage Petan Lewis
Thank you Laquitha for all of your help Great customer service
December 13, 2023
Google Public Storage MARTINO RAMOS
Laquitha at Public Storage on Howard St. Was perfect, friendly and helpful throughout my whole Storage Rental. Thank You Laquitha keep up the great work.
December 8, 2023
Google Public Storage Carl Nicholson
Laquitha provided me with excellent customer service and care she answered all my questions with clearly and explained all the forms and protocol she is a super star great job well don
December 7, 2023
Google Public Storage Cindy Bush
The service person was very helpful and cordial.
December 4, 2023
Google Public Storage Badara Diakhate
Thank you Shonda and Laquitha for your help with my rent issue. Always helpful
December 1, 2023
Google Public Storage Sonny Anderson
Laquitha is very helpful and worked hard to get my issue resolved.
November 13, 2023
Google Public Storage Tosko Boskov
Shanda is the best. Awesome customer service. We are returning customers just because of her
October 18, 2023
Google Public Storage Marvin Green
Shonda’s customer service integrity is top tier. She addressed my concerns with professionalism and warmth. She is a true asset for your company!
September 23, 2023
Google Public Storage Nurti Ali
Thank you Laquitha for all of your help today, trying to find a space for me
September 13, 2023
Google Public Storage Daniel Hudgins
Shonda is awesome!!! She has great customer service skills ⭐️⭐️🌟
August 19, 2023
Google Public Storage Derrick Braswell
Found Public Storage while trying to get my moving situation resolved and Shonda was ready and willing to help. She took the extra mile to reach out after she didn’t hear back from me. Shonda was an All Star even when the elevator shutdown, with me inside, she got help immediately.
August 11, 2023
Google Public Storage Pierce Andrews
Shonda was great with my rental assistance also the property is so clean
August 8, 2023
Google Public Storage raymond tolbert
Shonda is always nice and helpful when I call also when assisting me with my bill⭐️⭐️⭐️⭐️⭐️
August 7, 2023
Google Public Storage Tyler Moore
Shonda is awesome no other words can be used in the great customer service she provides
August 7, 2023
Google Public Storage Jason Myers
Shonda was great with helping me download and understand the ps app
July 31, 2023
Google Public Storage Phillip Hewitt
Shonda was terrific with providing me with 5 stars service with my rental process
July 31, 2023
Google Public Storage jason vashaun
Shonda was awesome with my rental needs
July 30, 2023
Google Public Storage William Taylor
The space is easy to access and Shonda, who got us set up, was very kind and helpful!
July 30, 2023
Google Public Storage Ederson Lorenzo
Shonda was a great help with my rental
July 24, 2023
Google Public Storage Olumuyiwa Sodipo
Shonda was excellent with helping me rent my unit
July 20, 2023
Google Public Storage B. Hawkins
Shonda and the other front attendant (I didn’t catch her name) was sooo sweet and helpful and had great energy ! The process was so easy. These girls deserve a raise !!
July 16, 2023
Google Public Storage Anna Almodovar
Poor/non existent customer service.. No one answers the phone when called and no one in office during what SHOULD be hours of OPEN operation
July 8, 2023
Google Public Storage Oluwajohn Isa
Kayla helped me so much appreciate you much such a helpful worker keep her ❤️
July 3, 2023
Google Public Storage doinita mary toranzo
June 29, 2023
Google Public Storage Jessica Miller
Shonda was very nice and helpful and answered all my questions
June 17, 2023
Google Public Storage Deborah Williams
June 6, 2023
Google Public Storage Ana Rodriguez
I came into the property inquiring about a unit due to me trying to move from another Storage Company Shonda was a huge help with helping me with all my needs to help remove myself from the other Storage Company Shonda really helped me awesome customer service with care
May 27, 2023
Google Public Storage Jason Ma
Mellanie was very helpful, and we had a great experience. She led us to our unit, and answered any questions we had!
May 26, 2023
Google Public Storage Diane Duarte
Shonda was very helpful. I enjoyed doing business with her.
May 24, 2023
Google Public Storage Sherry An
Shonda was helpful, the move-in was quick and simple :)
May 22, 2023
Google Public Storage Fifi Sene
Laquitha was so helpful and knowledgeable today thank you
May 11, 2023
Google Public Storage haodong wang
Good
May 10, 2023
Google Public Storage Paul Brown
Laquita and Shonda gave excellent customer service Thanks Ladies
May 7, 2023
Google Public Storage amy dupont
Laquitha is awesome and helped us when we had such a long day. Honestly a life saver. 10/10 customer service
May 7, 2023
Google Public Storage Berline Loredant
Laquitha was very helpful, I came in with questions regarding my bill and she was very patient and gave me really good information. Thank you
May 7, 2023
Google Public Storage Arianne Anagnos
Laquitha was so helpful and nice, made the experience so good! She was very friendly and kind, would highly recommend!
May 5, 2023
Google Public Storage Charles Alexander
Laquitha and Kayla were very helpful and professional thank you ladies
May 5, 2023
Google Public Storage Richard Diaz
May 4, 2023
Google Public Storage MONIKA MENDEZ
I hate this place. I cant wait ti get back to the city . To get out of this. Place. B.B.B. SHOULD CHECK IN TO THIS. I MIGHT JUST HELP....EFF. Hate it No stars . .but one for the post.
May 2, 2023
Google Public Storage David Wilder
Moving and storing personal items can be a tough time for most, but the people at this location made it a breeze. The manager, Shonda, not only covered all the basics for renting and best deals, she also provided valuable information that one would need to understand the process completely and plainly. The other manager, LaQuitha, handled customer care professionally on the phone, as she helped a misguided customer by providing valuable information on locations and directions. Professionalism was the key. I walked in not knowing the name of the place on a cold drizzly morning but walked out with a smile. Thanks, Public Storage.
May 1, 2023
Google Public Storage Steve Manning
Laquitha and Shonda were professional and friendly while renting my space thanks ladies
May 1, 2023
Google Public Storage Tania Martinez
Laquitha was very helpful i had questions about my space and she was so nice
April 28, 2023
Google Public Storage Kylie Ferguson
Kayla was super helpful and got me the storage room I needed with the original promotion price. She was super patient and walked me through step by step everything I needed.
April 27, 2023
Google Public Storage Keeya Smith
Kayla was amazing. She went above and beyond to ensure that I had everything I needed. Thank you so much for your awesome customer service.
April 23, 2023
Google Public Storage Jorda Jones
Kayla was professional,polite and helpful
April 21, 2023
Google Public Storage Bola Garuba
Very helpful she was very nice and so understanding of what was needed thank you so much Kayla !
April 19, 2023
Google Public Storage Dani
Clean and easy access but rent is outrageous! Theyll raise it without any warning and when you cant pay they tack on late fees. Do yourself a favor and get a storage unit in the burbs. $250 for a storage unit is outrageous
April 8, 2023
Google Public Storage Brian Vandenberg
Nic was incredibly helpful and efficient. A great experience!
April 7, 2023
Google Public Storage K Squad
Shonda was awesome with assisting my daughter with the rental process also with the move in when she seen us on the property great customer service
April 4, 2023
Google Public Storage Niatame Gueye
Shonda gave excellent customer service fast efficient with the rental process kudos
April 1, 2023
Google Public Storage shwe hmonu93
Nic was really nice helping us move out of the storage. I will be coming back if I every need it again :)
April 1, 2023
Google Public Storage Mamadou Diallo
Nic is very helpful in the process, good job
March 31, 2023
Google Public Storage Tamika Coleman
Nic Very professional. Nice. Smiled. Helpful. And all around beautiful person. Keep up the good work.
March 31, 2023
Google Public Storage Vick Mejia
Nic is a very good person he gives a perfect service an is very kind. I thank him a lot for helping me in everything i need
March 31, 2023
Google Public Storage Julia Jones
Nick he's a nice guy
March 31, 2023
Google Public Storage Ralph Flowers
Mic is the guy to talk to very helpful all right
March 31, 2023
Google Public Storage Nancy Rojas
Nic is very professional helped me get in access door was giving me issues. I made a payment he is nice helpful and efficient.
March 30, 2023
Google Public Storage Peter
Nic was very helpful and nice!
March 30, 2023
Google Public Storage sean oluwole
Shonda &Nic was awesome
March 30, 2023
Google Public Storage Rocio Binion
Shonda and Nic was great with the customer service provided
March 30, 2023
Google Public Storage Gerald Weaver
Shonda and Nic was awesome with providing excellent customer service thank you!
March 22, 2023
Google Public Storage Noob Drip
The dark skinned lady that sits at the front counter always has an attitude. I will figure out her name to write later. One time I came in here to get some things out of my storage she insisted on telling me something that was left in the hallway was mine. I kept telling her it wasn’t mine. She said I was watching you on camera and saw you leave it. Like why are you watching me on camera anyways that’s creepy. When it’s other customers in the building as well. Then she stated she was going to throw it away as if I was supposed to be mad. It wasn’t mine so I could care less. I came another time and asked a question befor going to my storage she looked as if I was invading her space 😂 like don’t you work here? I don’t recommend this place.
March 22, 2023
Google Public Storage Celio Mondjane
Outstanding Service & friendly hospitality. Shonda is very friendly and knowledgeable. She's definitely a super star and handles everything with great professionalism.
March 20, 2023
Google Public Storage Nora Jackson
Shonda was very helpful and went out of her way to explain everything to my mother. She has great patience and a wonderful personality.
March 19, 2023
Google Public Storage Maggie Schmidt
I had a unit here for over a year with my fathers items inside. Service was miserable and full of sadness at best. Most of the time I would come in to check in the unit the elevator was broken and so you have to either use the stairs or a tiny sketchy one all the way in the back. They raisers my rent a total of two times in one year without any notice. (Just when they said you owe) Then when I missed an month because they’re auto payment would never seem to work correctly they charge and insane fee. Eventually because I was in between jobs they took my unit and sold it within a month and a half and little to no notice was given. :( when I called to ask after they left a message they said I was too late and acted like I was a criminal) I understand business but basic courtesy is due.
March 19, 2023
Google Public Storage D.C. Osadebey
Shonda was great today
March 16, 2023
Google Public Storage Tania Bastien
Shonda is absolutely amazing! She was able to assist me with getting my space rented out. Making sure that I remember the correct dates. When you come ask for Shonda!
March 7, 2023
Google Public Storage Phillip Jackson
Shonda was very helpful with rental process for my mother. Very professional and courteous.
February 25, 2023
Google Public Storage E Jones
This was my first time renting a storage unit and I was hesitant about the process, but Shaneka was very polite and informative in helping me get it done. Much appreciated.
February 14, 2023
Google Public Storage P3RSENT 1
This is a nice location and has a very good customer service. Shonda helped me understand the rental process, thank you Shonda!
February 10, 2023
Google Public Storage Johanna Salgado
Shonda was great! Great customer service and my first time here!
February 6, 2023
Google Public Storage Pascal Jeanty
Shonda was great with her customer service
February 6, 2023
Google Public Storage 3DLogistics Xpress
Shonda was excellent with assisting me with the rental procedure !!
January 24, 2023
Google Public Storage Vernell Kelly
Shonda was really helpful this morning helping me understand the rental Process. She’s awesome
January 10, 2023
Google Public Storage Keeks H
Shonda was amazing, she called me as I was finishing up my online application. She was so pleasant I came in the same day, she showed me the unit finished the paperwork and was done in 15 min. Thank you so much.
December 29, 2022
Google Public Storage Tiffany Henry
My experience was great with shonda she help us to the fullest and went far and beyond for us. great attitude and kept her customers smiling
December 29, 2022
Google Public Storage LJ to the AK
SHonda was a big help for me and my mother renting a unit she's awesome
December 28, 2022
Google Public Storage Bellanger Lindor
Shonda was awesome helping me understand the rental process
December 13, 2022
Google Public Storage La Toya Stuckey
Shonda was a big help to assist me with my moving needs outside of the workplace I will be renting soon I never understood the storage protocols
December 13, 2022
Google Public Storage Denize N
Shonda was awesome
December 4, 2022
Google Public Storage rebecca galkowski
Shonda is amazing! She made our morning😊
December 3, 2022
Google Public Storage LR
Shonda showed us storages and was wonderful explaining setup on my phone
November 28, 2022
Google Public Storage Chris Ledenbach
Shonda was a excellent help with providing me with the proper storage unit
November 28, 2022
Google Public Storage Jeremy Willis
Shaneka was a great help found ever thing I needed
November 28, 2022
Google Public Storage Latricia Listenbee
Shaneka was very helpful and offered great customer services and I will be recommending this location for future storages.
November 28, 2022
Google Public Storage Ramkumar Perumal
Quite convenient and close by. Importantly all climate controlled units for a reasonable price.
November 28, 2022
Google Public Storage Akinyemi Akin-Cole
Excellent customer service shonda and shaneka!
November 25, 2022
Google Public Storage Larry Kenny
Shonda gave excellent customer service
November 15, 2022
Google Public Storage Edna udeh
Shonda was great excellent customer service helped me with all move in needs
November 10, 2022
Google Public Storage Fernando f Nieto
Shonda was very helpful with my rental needs
November 7, 2022
Google Public Storage Michael
Shonda is the Best! Very sweet, helpful and funny. I enjoyed the whole experience! I would definitely recommend Public Storage!
November 2, 2022
Google Public Storage Shinobi No G
Shonda was amazing, she was more than helpful with finding me a unit fast. She had a couple prior to me and communicated professionally about the wait time which was quite appreciated.
October 29, 2022
Google Public Storage Delonie Hoare
Shonda was amazingly helpful and quick.
October 26, 2022
Google Public Storage Helen Dannelly
Shonda was very helpful and nice! Thank you!
October 26, 2022
Google Public Storage Namdi
Shonda was great with assisting me with my rental needs 👍
October 19, 2022
Google Public Storage Yolanda Latham
Shonda was very informative and helpful.
October 17, 2022
Google Public Storage John Boehm
Shonda was amazing, informative, kind and fantastic.. I’m so happy that she helped.. john
October 15, 2022
Google Public Storage Hellcat Mcarthy
Chris was very kind courtesy and helpful and very friendly
October 14, 2022
Google Public Storage Wayne Crooks
Chris was thorough in explain my options and guiding me through the process. Great job Chris!
October 4, 2022
Google Public Storage Khaliq Wakeel
They’re very reliable, respectful, and storage rooms are immaculate, overall excellent customer service Issac the a great with customer service
September 28, 2022
Google Public Storage Alicia Brown
Shonda was very helpful with my rental. Thank you Shonda with all your help
September 16, 2022
Google Public Storage nelombg8
Isaac Fast and quick service Thank you
September 15, 2022
Google Public Storage Lois Luckett
My husband an I stop by the storage over the weekend to get some information about storing. I would to thank Isaac for giving us a tour. He was very knowledgeable and professional.
September 14, 2022
Google Public Storage Jose Cruz33
Good service, I met this one lady named shonda & she’s great helped me out a lot..
September 13, 2022
Google Public Storage Marcell Hudson
Isaac was fantastic. He made the move easy.
September 13, 2022
Google Public Storage Michael Daviston
I didn't know storing would be so easy. Thank to Isaac he made it possible.
September 13, 2022
Google Public Storage Sadeovusa Farmer
I would like to thank Isaac for helping me out with my move. Everything went smoothly.
September 1, 2022
Google Public Storage Fowoke Ewarawon
Shonda is the best she has human relations plus cusromer service skill and she will now motivate me to invite more customers for public storage especially the one on Howard, please give her more incentive and appreciate as a good employee. Happy for having good personality employee that can help people with respect and thanks
August 26, 2022
Google Public Storage kimberly scott
Isaac was great thanks for helping
August 25, 2022
Google Public Storage Cory Bland
Shonda was a big help with helping me rent my space ....Thanks for the help Shonda
August 25, 2022
Google Public Storage Doctor Williams
Needs some type of air conditioning in the building. I was in there a couple of weeks ago for only a few minutes and walked out like I had sweated in a sauna. 😳🙄😳🙄
August 4, 2022
Google Public Storage Rob Simmons
Shonda was a big help this morning helping set my ps app up that I was having a hard time with .Thank You Shonda
August 3, 2022
Google Public Storage Nathan Igunbor
I FINALLY MET ISAAC AND HE HELP ME WITH THE PUBLIC STORAGE APP. AND SHOWING ME THE LOCATION OF MY STORAGE SPACE.
August 2, 2022
Google Public Storage Nattividad Godwin
Isaac is wonderful. He help me download the payment app. And help with another issues
July 28, 2022
Google Public Storage Maurice Carter
Shonda was a big help with helping me with questions about my account Shonda deserves a bonus!!! 5 stars to Shonda
July 27, 2022
Google Public Storage chimaobi okereke
Shonda was a great help for helping me understand my rental agreement.
July 26, 2022
Google Public Storage Roxie Spencer
Thank you Isaac! 😊
July 24, 2022
Google Public Storage Ethan Otterstrom
Isaac is incredibly helpful and friendly! Made sure I downloaded the app for easy access. The facility is clean and accessible.
July 24, 2022
Google Public Storage Knex
Isaac good man easy to work with love the place
July 19, 2022
Google Public Storage Markell Davis
Issac Jones was amazing!! He was very understanding and professional also polite
July 19, 2022
Google Public Storage Kentrell M
Issac was very professional, very polite, and it was a smooth process
July 13, 2022
Google Public Storage Ken Lamb
Isaac was a great help. It's like having a storage concierge.
July 12, 2022
Google Public Storage James Edwards
Isaac help me decide which size storage I needed. He was very nice. Thank you!!
July 2, 2022
Google Public Storage Smook Deville (SmookDevilleTV)
Isaac is the best
July 2, 2022
Google Public Storage Jabari McGee
Isaac was amazing! Thank you for helping me.
July 2, 2022
Google Public Storage Olivier Gabison
Great storage facility. Isaac was super helpful with helping me move in and stayed late to ensure I could finish my move in completely. Exceptional service! Thank you so much Isaac!
June 30, 2022
Google Public Storage STANLEY WEATHERSPOON
Isaac smooth transition from large space to small thank you
June 30, 2022
Google Public Storage Niki Williams
Issac was awesome. I was out of town and he worked with the moving company to ensure my things was dropped in storage!!! My 😇. Professional indeed
June 30, 2022
Google Public Storage Wendy M
Rented a space for two years! Dario and Isaac provided amazing service! If I’m ever in the neighborhood will come back for sure
June 29, 2022
Google Public Storage Alexander Garrett
Isaac is ALWAYS so helpful, great place to keep your belongings safe with peace of mind. HIGHLY recommend.
June 28, 2022
Google Public Storage black cat
Isaac had Great service
June 27, 2022
Google Public Storage Melissa Black
Isaac was great and very helpful over the years.
June 27, 2022
Google Public Storage William Collins
Isaac is wonderful. He help me with downloading the app.
June 27, 2022
Google Public Storage Andrew Berry
Isaac is very helpful and courteous!
June 27, 2022
Google Public Storage Arrion Williams
Isaac help us out with our storages
June 27, 2022
Google Public Storage Andrey
Isaac was professional and kind to us. Helped us a lot with storage unit! Thank him!!
June 26, 2022
Google Public Storage Linda Cousins
I would like to recommen everyone looking for storage to go to the Howard street Chicago location. Because Isaac made my day painless. Great customer service.
June 26, 2022
Google Public Storage Debra Jones
Thanks to Isaac for helping me choose the right side boxes for move.
June 26, 2022
Google Public Storage T Jones
I never met a more professional and patient person than Isaac. He took the time to answer all my concerns and questions about storage.
June 26, 2022
Google Public Storage Iris Hill
On Saturday I stop by Howard Street storage to inquire about storing some seasonal items. Isaac was the person who took care of me. He told me I would only need a 5x5 space. Thank you for the help and information. I will be using Public storage when I 'm ready store.
June 26, 2022
Google Public Storage Jen Boyd
I received great customer service from Isaac. Thank you for your professionalism.
June 24, 2022
Google Public Storage Josh Harman
Isaac has helped me make my job go smoother than planned
June 18, 2022
Google Public Storage Lauren Berry
Mr. Isaac is a wonderful person. So friendly and helpful. He is assisted me in backing in my u-haul for easy loading and exiting.
June 17, 2022
Google Public Storage Carlos Rosales
Isaac was a great help throughout our use during our rental time. Great person!!
June 17, 2022
Google Public Storage Raul Cortez
Thank you much for the supeb service and especialy Isaac, great person to work with!
June 14, 2022
Google Public Storage Wendy Kaplan
We have had an excellent experience with this storage facility for many years. Mr. Isaac is very knowledgeable, kind, and available for questions and assistance. This is a well maintained, clean and safe storage facility and I would recommend it to all my friends and acquaintances. .
June 11, 2022
Google Public Storage Vanessa Obi
Isaac was very helpful and informative about the storage processes!!! Will be coming back again!
June 11, 2022
Google Public Storage Bianca Gunnz
Isaac was AMAZING! Excellent service and helped me through a difficult move. Isaac is definitely the best!
June 6, 2022
Google Public Storage Mbere Imani
Isaac was great! Exceptional service!
June 5, 2022
Google Public Storage Synsaten Steward
This location is very clean and spacious. The staff is very friendly. I walked in and Salman showed me space working for my needs and told me all I needed. Salman was very nice, helpful, and friendly. Too much sauce. :) I would ro recognize Isaac for rhe wonderful job he is doing the place is always clean
June 4, 2022
Google Public Storage Andrea Merchan
Isaac is the best. He was very helpful
June 4, 2022
Google Public Storage Sandra Mahecha Herrera
Isaac y Dario , excelente atención , me encanto el lugar .
June 4, 2022
Google Public Storage David Obua
Isaac ,has a great service .Very kindly and humble person to work with.
May 31, 2022
Google Public Storage CL P
Isaac was helpful. He was able to override issues with the online discount and offered the discount when I arrived in person. It is difficult sometimes to find help from the office, because either they are very busy or don’t have enough employees to schedule for the number of tenants in the building.
May 30, 2022
Google Public Storage Keena Martinez
Update: I can’t believe this place. After this chick made me make a review before I left the office they put a lock on our storage without our permission after we told them we had our own lock and then played dumb about not having a key to take the lock off. WARNING do not trust anything they tell you in the office… your best bet is just dealing with another storage facility.
May 29, 2022
Google Public Storage Fawna Demma
Isaac did a super job nice and helpful
May 29, 2022
Google Public Storage Diana Perez
This is my first time reserving a storage and I am very happy that I picked this facility. First, it was incredible easy to unload my items thanks to the carts that are provided and the elevator. But most importantly, because the incredible Isaac helped me today. I could not recommend it more!
May 29, 2022
Google Public Storage HouseOfBri
Isaac was such a help! I recently visited this location with a family member that ended up leaving his keys in a rush. Isaac retrieved his keys and kept them in the office with promptly returning my call to let me know that they were safe. Thank you!
May 26, 2022
Google Public Storage S Bramhall
Shonda is the best!!!
May 23, 2022
Google Public Storage Patricia Bennett
Isaac was very helpful ....he's great
May 22, 2022
Google Public Storage Frank Dawg
Shonda is very polite,respectful and very professional. Great hire
May 22, 2022
Google Public Storage Mz507
Shanda was amazing! Made renting out a unit much more enjoyable
May 16, 2022
Google Public Storage Aaron Rosenson
This is an amazing public storage. Isaac was tremendous, great customer service the place is clean safe good neighborhood everything is great. Would recommend.
May 14, 2022
Public Storage cesar rodriguez
De cuanto es la renta por mes y q requisitos necesita
May 13, 2022
Google Public Storage Sandy Williams
I came by the looking for 10x10 or larger unit to rent. Isaac showed me a 10x12 unit on the first floor which was perfect for me. I told him to hold it until tomorrow. He said I can't guarantee it will still be available, so he wrote my name and phone number down. Then I told him i'll be back tomorrow. But I thought about what Isaac said and decided to come back today and rent the space. Also he showed me how to download the app. Thank for all your help ISAAC.
May 11, 2022
Google Public Storage Paul Kraneis
May 11, 2022
Google Public Storage Jon McDonald
Isaac help me out in my time of need.
May 10, 2022
Google Public Storage Robert Morgan (Robby)
Love this place saves my good goods
May 8, 2022
Google Public Storage Leonie Salzmann
Mr Isaac was very nice, good service, very easy access
May 8, 2022
Google Public Storage Calvin Daniels
Isaac provided excellent service!
May 8, 2022
Google Public Storage Alicia Cantrell
Isaac provide excellent customer service and has a glowing personality!
May 7, 2022
Google Public Storage Deaja Dunbar
Great service with Isaac!
May 6, 2022
Google Public Storage Christiana Okoro
Isaac was very helpful with finding the right size I needed and downloading App. It is raining today so I don’t need to get out of my car to open the gate. I’m loving it.
May 6, 2022
Google Public Storage Alberto Ponce de Leon
Isaac is the person who helped me today with renting a space. Just what I need for my books.
May 4, 2022
Google Public Storage Lisa Gariti
Isaac’s the best!
May 4, 2022
Google Public Storage Ilda Susterac
Mr. Awesome Isaac helped me make the decision whether I wanted to rent a space or not. Super knowledgeable and made the experience great!
May 4, 2022
Google Public Storage Lawry Jones
Hey I will like to update. First of all these are all fake reviews. Upon signing up the guy basically makes everyone write a review. Be very careful here. I recommend bringing your own lock. I believe these guys are thieves. I strongly believe they go through our belongings. Possibly have very expensive master keys. 100% sure they have copies of keys to lock 🔒 that they provide. Bring own lock. I believe these guys went through my unit.
May 3, 2022
Google Public Storage noleian reusse
Clean and well run, thanks for your help Isaac!
May 2, 2022
Google Public Storage William Johnson
I was having trouble downloading the app so I came into the store and Isaac help me fix the problem.
May 2, 2022
Google Public Storage Andrew Martin
Isaac was a huge help! First time getting a storage unit and he made it super easy and accessible!
May 1, 2022
Google Public Storage Santi M Sacca
Isaac was very helpful with downloading the app. It wasn't working then hehehehehe fixed it. Thank you!
May 1, 2022
Google Public Storage Thomas Butler
Isaac showed me how to use the app he made my life easier
April 30, 2022
Google Public Storage Dilson Rocha
Isaac was Very helpful with downloading the app and finding the right size space for my tools. And the price is reasonable too. Also he showed me how to use the app.
April 26, 2022
Google Public Storage Armani Solid
Isaac help me with downloading the app and finding my unit. Thank you very much.
April 25, 2022
Google Public Storage Moustapha Aidara
I would like to thank Issac for helping me save some money by transferring to a smaller space He saved me $126 monthly. Thank you Isaac.
April 22, 2022
Google Public Storage Pierre Jaboin
Isaac is the best that is why I'm a returning customer. I rented a space 10 years ago. And I had a great experience at the Howard location.
April 16, 2022
Google Public Storage Kelly H
Isaac is the bomb! In and out quickly and efficiently. Quite professional … thank you!
April 15, 2022
Google Public Storage Princess Long
Isaac Is the S.H.I.T
April 15, 2022
Google Public Storage Lucinda Tyler
Isaac is very knowledgeable and he goes the extra mile!
April 13, 2022
Google Public Storage Latrice East
Shonda was very helpful and courteous very good attitude and personality
April 13, 2022
Google Public Storage Nicole Tagne
April 12, 2022
Google Public Storage estrella villegas
Issac was very professional when it came to explaining the details of the lease. He showed me around and everything was clean and well taken care off. Overall great service at this location.
April 12, 2022
Google Public Storage Carol Plamer
I would to thank Isaac for staying late to rent me a space. He was very patient and helpful with downloading the app.
April 11, 2022
Google Public Storage Tere Zuniga
I been taken care off by Isaac and it's been a good welcoming. :)
April 11, 2022
Google Public Storage Joana Martinez
Isaac , was a very helpful person, giving me good information and recommendations.
April 11, 2022
Google Public Storage Roxana Rueda
Isaac was a great help! Very professional and super great with answering our questions about the storage!
April 11, 2022
Google Public Storage Thomas Johnson
Isaac is wonderful I did not know anything about storage. He ¹made me fill at ease by showing me different sizes spaces to choose from. Thank you very much for helping me decide which size I needed.
April 11, 2022
Google Public Storage Trevor McNee
Isaac help me when I can into the public storage looking for a space. Very helpful and friendly.
April 10, 2022
Google Public Storage Delia Morales
Isaac was very help and so kind to me too. Thank you
April 8, 2022
Google Public Storage Luke
Shonda was a great help -- she explained all the terms of the lease and showed me around the facility... Made my day that much better. Fantastic customer service. Thank you!
April 7, 2022
Google Public Storage Mao healthcare
Great customer service by Shonda
March 31, 2022
Google Public Storage Juan Zelaya
Shonda was good help great service
March 27, 2022
Google Public Storage Arturo Garza
Isaac was amazingly helpful, I needed a unit with a wide door for the items I need to store, he quickly found a different option for me and got it taken care of in minutes. Thank you Isaac
March 26, 2022
Google Public Storage Ethan McMichael
Shonda was very friendly and helpful!
March 26, 2022
Google Public Storage Ni ni
Great place for storage. 😆
March 18, 2022
Google Public Storage Alice Dolan
Isaac rocks
March 17, 2022
Google Public Storage dorant blake
I would like to thanks shonda for all her help
March 4, 2022
Google Public Storage Lorraine King
Dario and Mauricio are amazing, thanks for listening
March 4, 2022
Google Public Storage Viola Harmon
Darko was very helpful
March 4, 2022
Google Public Storage Kelvin Dumas
Isaac got me in and out when i paid my bill and told me about the app
March 1, 2022
Google Public Storage mamie carr
Isaac help me with my storage and when I was having a problem with the app he fixed it for me. Thank you for your help and great service
March 1, 2022
Google Public Storage Jay Bee
Mr Isaac Is very nice and helpful
February 23, 2022
Google Public Storage Brandon Santillan-Fuentes
This was a great facility. Issac show me some places and I liked them. Will be making business soon. Appreciate the service and attitude of Issac.
February 11, 2022
Google Public Storage Victoria Fahnbulleh
Isaac is the best he help me with finding the right size space because I did not know what I needed. Thank you for making it easy & painless.
February 8, 2022
Google Public Storage Olasunkanmi Meshileya
Isaac is an awesome personality. He attended to me excellently
February 7, 2022
Public Storage helenena WashingtonClopton
How early can one reserve a storage unit .
February 5, 2022
Google Public Storage Solo Relic
Isaac is the man to see here for your storage needs! Very helpful and accomodating.
January 30, 2022
Google Public Storage Robert Gunn
Shonda was very helpful & supportive of all questions & concerns that I wanted answered.
January 29, 2022
Google Public Storage London Strader
January 26, 2022
Google Public Storage Hozell Murphy
Shonda was extremely helpful and sweet.
January 21, 2022
Google Public Storage Luz Vallejo Colon
Excellent service met with Isaac at Howard location very very kind.
January 16, 2022
Google Public Storage shrita love
Shonda was very helpful and nothing short of spectacular.
January 9, 2022
Google Public Storage Ernest Owusu Ansah
Isaac was very helpful with my move in and downloading the app. It was very easy and quick. Thanks Isaac.
January 8, 2022
Google Public Storage Hillary Alleyne
Isaac is the best my rental went smoothly. Thank you
January 7, 2022
Google Public Storage jonovan strickland
January 5, 2022
Google Public Storage Brenda Norman
Shonda give me some helpful information love that girl she was great
December 30, 2021
Google Public Storage Kristen Craig
Shonda was assisting me today she was very helpful.
December 27, 2021
Google Public Storage Jocelyn Leigh
Nicole was amazing! She helped me pick the perfect size storage! Very friendly and polite! Answered all my questions!
December 18, 2021
Google Public Storage Delia
Isaac. Professional very helpful in everything
December 11, 2021
Google Public Storage Tammy Mormino
Great experience
December 7, 2021
Google Public Storage Guadalupe C.
Issac was very helpful and very patience .
December 5, 2021
Google Public Storage Pamela Jackson
Isaac was a tremendous help! His professionalism and prompt response resolved my anxiety! My frustration was at an all time high due to traveling from Hammond Indiana and not having the storage key!! He offered various solutions to resolve the issue! In short he was awesome!! Crisis adverted!! Great job Isaac!!
November 28, 2021
Google Public Storage Nunnaur Bzznzzz
Nice management staff. Corporate unit rental prices keep going up by $20-30/month annual increases.
November 7, 2021
Google Public Storage Galina Shir
Mr.Isaac was professional, organized and patient. He explained the entire process and helped download the app. He explained the move-in/move-out process and how to access my unit. The facility is clean and smells fresh. Easy parking and access with convenient hours.
November 3, 2021
Google Public Storage Loretta Jones
I needed a space & Issac help me every step of the way to get the right one. Thanks!!
November 1, 2021
Google Public Storage Faruq Gaji
Easy access location, amazing staff members, especially Mr Issac is one to help with your signing up process, which is a easy step by step application!
October 24, 2021
Google Public Storage Sara K
Issac and Shonda are great! We appreciate their flexibility and being so accommodating. We have had a smooth, comfortable experience so far renting a storage unit here. It has made our move so much easier. Thank you Issac and Shonda! See you around soon!
October 19, 2021
Google Public Storage Rock Hard
Isaac was great he had me in and out . the customer service was. A 1
October 15, 2021
Google Public Storage David Jamison
Isaac was very helpful. He answered all of my questions and got the right size space. Thanks
October 14, 2021
Google Public Storage Silver Juice
I use this place cozy basement slot storage, quiet laid back area near Evanston and the redline
October 13, 2021
Google Public Storage Igor X
Nico was very friendly informative guy! Thank you very much for your help!
October 12, 2021
Google Public Storage cynthia richardson
They are very convenient and the staff(Issac)is very friendly and he was very helpful.
October 5, 2021
Google Public Storage Ibrahim Lamidi
Everytime I come to pay my bill Isaac is always friendly and helpful. I recomend this location if you are looking for storage. You cant go wrong renting with Isaac.
September 21, 2021
Google Public Storage Starlight D'Amour
Isaac was great ! Thank you!
September 18, 2021
Google Public Storage Aubrey Nichols
Isaac the property manager was terrific.
September 13, 2021
Google Public Storage Jessica Ulman
Spacious
September 7, 2021
Google Public Storage Mike Driscoll
Isaac helped me out when I lost my lock key. He was thorough and very patient and in very pleased to be using Public Storage on Howard Street in Chicago.
September 3, 2021
Google Public Storage Alzabian Horne
Shonda a good worker great service I recommend to other customers
August 24, 2021
Google Public Storage Michael Branch
Exactly customer service department shonda was very helpful
August 23, 2021
Google Public Storage Ruslan Stepaniuk
August 23, 2021
Google Public Storage Thomas Smith
Shonda was amazing she was god send for the situation we was in
August 21, 2021
Google Public Storage Hol E. Wood
Prices too high for 5×5 foot space. I moved out after 3 years. Enough! The staff is great!!
August 18, 2021
Google Public Storage Wjandka Mohammed
Unfortunately unprofessional and disappointment rushed and not enough time to decide or when to move in and too high at cost
August 17, 2021
Google Public Storage Steven Evans
Shonda was a great help for me and my friend. The customer service was great the communication was clear and precise. I've felt really taken care of.
August 10, 2021
Google Public Storage Jarona Ellison
July 15, 2021
Google Public Storage Hope max
Shonda was great
July 15, 2021
Google Public Storage Pat Tan
Shoda was friendly and professional and understanding
July 14, 2021
Google Public Storage Mark Angus
Shonda was awesome she was very helpful..Kudos to Shonda
July 13, 2021
Google Public Storage William Brooks
I rented a storage today at HOWARD LOCATION Isaac was very helpful in helping me with downloading the app. He made it seamless. He is the greatest
July 9, 2021
Google Public Storage stephanie osborne
I came to my storage unit today, while there I asked Isaac Jones the manager about the Public Storage Mobile App. I had assumed he was going to verbally relay the information quickly to me and send me on my way like most establishments usually do. To my surprise and delight he actually took the time to help me download the App. As usual, he made me feel like a special customer. He and Loretta continue to be the sole reason my husband and I continue to use Public Storage for all our storage needs! Stephanie Osborne
July 9, 2021
Google Public Storage Fela Akins
The store manager Isaac Jones at the 2101 W Howard St Chicago facility went out of his way to assist me today as he usually does whenever I need help. Today I lost my car keys somewhere in the facility and I could not find them anywhere, so I went to ask him if anyone had turned in any keys. At this point he decided to help me find them, and as we walked around the facility following my tracks he found the keys. I cannot thank him enough, he is a wonderful and caring person. Public Storage has a first rate manager representing this facility.
June 29, 2021
Google Public Storage Marvin “Zander Chef” Clemons
Prices are reasonable
June 8, 2021
Google Public Storage Cal V
I appreciated the customer service Issac had today, really easy process with him, Outstanding timing.
June 3, 2021
Google Public Storage Victoria Brown
My experience at Public Storage on Howard was absolutely magnificent.. Loretta Jones the property manager was more than helpful. She guided me through the procedure of renting a space that was just right for me thank you Miss Jones for a great experience.
May 11, 2021
Google Public Storage Miesha Ransom
Mr. Isaac was very helpful and friendly! Made the process simple. Thank you!
May 5, 2021
Google Public Storage theophilus amune
I went to pay my storage bill and Isaac told me of an easy way to pay if I download the app. He show how so I’m very happy. Thank you very much Isaac
April 27, 2021
Google Public Storage Nichi
Hey, Shonda was great help today she helped me locate the supply I need for moving
April 25, 2021
Google Public Storage MIKE BROSCIO
Great experience at this location thanks to Loretta. She provided excellent customer service and was patient and motivated to meet our needs. She has a great attitude and we quickly built a rapport with her. Thanks Loretta!!
April 24, 2021
Google Public Storage Steven Agnello
April 21, 2021
Google Public Storage Alzabian Horne
Good worker friendly staff I recommend 💪🏾
April 20, 2021
Google Public Storage ida agbemadon
Shanda & daryo verry nice
April 12, 2021
Google Public Storage Jorge Gomez
Shonda, the property manager, provided us with an outstanding service. I highly recommend this location
April 12, 2021
Google Public Storage Curt Zuckert
Had a mix up and confusing billing situation, SHONDA at this property was outstanding and did a fantastic job in assisting and getting things straightened out to my complete satisfaction!
April 7, 2021
Google Public Storage Bunmi Olusoga
Shonda is the best she provided me with the space that fitted my needs
March 22, 2021
Google Public Storage Maurice Barnes
I was a visitor with a friend and the young lady Shonda was extremely pleasant and professional. She had a warm spirit and helpful 2 my friend. Would definitely recommend this place. Shonda personality lead me 2 consider a storage spot.
March 14, 2021
Google Public Storage John St Clair
I've been with public storage over 5 yrs and Shonda helped me with lowering my payment she was big big help .Thank You Shonda
March 13, 2021
Google Public Storage Josh Fisher
Clean, easily accessible, and friendly staff. I got excellent help from Isaac while I was here. Couldn't ask for more!
March 10, 2021
Google Public Storage Alex Islas
Yesterday I came into the store looking for information about storage. I knew absolutely nothing but Issac taught me everything I know about storage. He’s so exceptional with his work. 5 stars!!!
March 2, 2021
Google Public Storage William Johnson
I been storage at the Howard st Public Storage for many years. Isaac & Loretta has made my stay enjoyable. They just made my life easier with the PS Storage App. I'm in heaven. Thanks!!!
March 2, 2021
Google Public Storage Linda Henry
March 2, 2021
Google Public Storage Vel
Excellent customer service, Ms. Loretta & Mr. Isaac are the best. Easy access, clean, convenient. Please visit their location, I promise you a great experience.
February 19, 2021
Google Public Storage Matt Knize
I came to this storage to do some repairs and to my surprise the area I needed to at work was cleared of snow. I just want to say thanks to Isaac & Loretta for making my job easy.
February 13, 2021
Google Public Storage tbrennanil
Loretta helped me rent a storage space today. Great service. In and out in 15 minutes. Very clean. Easy in and out access and secure.
February 13, 2021
Google Public Storage Jasmin Duchess Lamb
February 12, 2021
Google Public Storage Londa Shamley
On the 26th of this month I'm moving to Florida. I just want to say I'd enjoyed my time time storing at public storage. Because Isaac & Loretta are wonderful. So if you're looking for storage I recommend you put your items here.
February 12, 2021
Google Public Storage Karen Miguel
Isaac is a very professional employee. He makes me feel welcome and comfortable and answers every question thoroughly.
January 31, 2021
Google Public Storage Michael Derex
I have received wonderful care and service from Shonda. She has assisted me in getting a unit, then a second one to move into from the first one (larger-to-smaller unit). She helped me understand how to take advantage of online ordering to help get the best deal, which I definitely feel that I did! Plus, she has a very easy manner, always pleasant, friendly and amusing, making my experience pleasant and memorable.
January 31, 2021
Google Public Storage J Myers
I had a great experience at this location Loretta assisted me with everything that I needed she went above and beyond her services I will definitely refer this place. Thank you!
January 13, 2021
Google Public Storage Ingrid Patricia Berrios
I was given excellent service - Shonda was super nice and made my experience easy and smooth. We have had nothing but good rapport with the staff there. I SUPER recommend it!!!
December 22, 2020
Google Public Storage Alexis Alcazar
The service here is fantastic and they are taking the right Covid precautions to ensure you feel safe. I’ve been having a unit for 3 years here and never had an issue. Definitely recommend!
December 22, 2020
Google Public Storage Jonathan Gonzalez
November 19, 2020
Google Public Storage Mandie Kemp
November 13, 2020
Google Public Storage Isseu Sow
Loretta was extremely helpful and always made sure we were okay.
September 8, 2020
Google Public Storage Alzabian Horne
Good service
August 26, 2020
Google Public Storage Abdirazzak Mohamed
August 22, 2020
Google Public Storage yaboyrog
Vehicle was damaged outside of property. Possibly by someone visiting the property. Management was no help. Was told that cameras don’t keep footage. What makes it worse is I’m actually a customer at this location.
August 5, 2020
Google Public Storage Jerome T Grahams
July 30, 2020
Google Public Storage Marina Bassett
Loretta was amazingly helpful and this whole facility has been clean, dry, easy to access and clear on pricing. Would definitely use them again when needed!
July 15, 2020
Google Public Storage default user
Rent goes up by 30% within the first year. Ceiling falling apart. Disrepair. Unfriendly front counter. Not really recommended.
June 30, 2020
Google Public Storage 88 Keys
Great clean
June 15, 2020
Google Public Storage Performing Arts High Vibrations
They are a class act and ALWAYS helpful!
May 27, 2020
Google Public Storage Marcelo Franco
Today was ok. Didn't stay there to long. It was a little warm in there.
March 17, 2020
Google Public Storage Samuel Yao
February 26, 2020
Google Public Storage Howard Butler
January 12, 2020
Google Public Storage Iqbal Norat
January 7, 2020
Google Public Storage Kabinet Diane
This was my first time renting a space Isaac made everything go very smoothly. The service was quick and easy
December 29, 2019
Google Public Storage Karina Delgado
Clean place and the managers are always nice and courteous!
December 5, 2019
Google Public Storage Danny Davis
I have been a customer at this location for about 2 years. The facility is clean, the staff is extremely friendly, and Miss Loretta is a joy to see on the property. Would highly recommend this facility. They are also more cost effective in comparison to other Public Storage locations. 5 stars.
November 27, 2019
Google Public Storage Katrina Mallett
The customer service was phenomenal!! I was already stressed about moving and Loretta made my move stress free. I can't thank them enough!!!10 🌟🌟🌟🌟🌟🌟🌟🌟
November 27, 2019
Google Public Storage josiah mallett
I came here with my dad!! We are working on our house and needed to keep a few things in storage. Loretta's Customer Service was exceptional. The process was quick and easy. 👍👍
November 27, 2019
Google Public Storage Dewo back up
I went here last week to get boxes and tape. I ended up renting a space. Loretta was exceptional . They have a customer for life. They made my move in a breeze and were able to answer all of my questions . Thank you.
November 19, 2019
Google Public Storage Richard Johnson
I like convince, and the place is clean. Pricing is affordable for my unit price. The staff here is very pleasant and always willing to assist you, thank you to Isaac & Loretta. Mr Richard W. Johnson
November 5, 2019
Google Public Storage Shiva Singh Khalsa
Staff was above and beyond, Loretta handled all our requirements. It was the best deal in town, 50% less cost than other nearby storage.
October 30, 2019
Google Public Storage Melisa Sandoval
October 19, 2019
Google Public Storage Latoya White
I went into Howard street location to rent a 5x5 unit, and Mrs. Loretta Jones and Mr. Isaac Jones were very informative and helpful. They were able to take one look at my things and advised the unit I was looking to rent was the wrong size. They took me to two different unit, so I could see both sizes and make a sound mind decision on which space was the best fit for my things. Speaking with Mr. & Mrs. Jones was a relief off my shoulders. I was able to rent the correct size unit and felt very secure and well informed in doing so. Their friendly smiles and great customer service skills are the best. As, stated previously in my review. They advised me about everything from the different space sizes, insurance, and the best locks/affordable boxes I could purchase at their location. I was really glad I got to speak with them.
October 14, 2019
Google Public Storage Dave Brown
Mr Salvador Chavez jr, the manager never called back after 4 months that I've been trying to reach him for an issue of mold smell in the basement unit .... I even called corporate and they promised me he will call back but never did....then they promised his boss will call me, she never did either....all my clothing smell of mold and must, and I had to throw them all in the trash.... there is something wrong in the basement floor. I don't know if it is water sitting or what, but as soon as you go down there you choke on the smell and mold. mr Salvador needs to be fired immediately or at least reported because he is ignoring costumers issues and not maintaining his property. Mold is a serious health and safety issue. I’ve been with many public storages before in different areas and they were great except this one... stay away there is plenty of other good storages around. I will be contacting my lawyer
October 13, 2019
Google Public Storage Luis Castro
October 8, 2019
Google Public Storage Iqbal Norat
September 30, 2019
Google Public Storage Octavio Garcia
Shonda was helpful when I needed a place to store my things
September 30, 2019
Google Public Storage Gisselle Peralta
Someone was holding up the elevator and Darrian talked to them for me so I could move out.
September 24, 2019
Google Public Storage Diamond Taylor Brown
My experience at this location has been exceptional!" The staff is friendly and helpful. The customer services is amazing. I spoke with Isaac on the phone and asked if I could come in a day earlier than my reservation. He said no problem. The whole process was easy and stress free. The facility is clean and well lite. I highly recommend this location for your storage needs.
September 24, 2019
Google Public Storage Vanessa Hernandez
Isaac was very prompt and helpful in assisting me in regards to the pricing questions I had.
August 30, 2019
Google Public Storage Ariana Delgado
My experience here was great. Never had any issues!
August 30, 2019
Google Public Storage E (EDUB)
August 26, 2019
Google Public Storage Wondwossen Yimer
Theresa was great . Fast and efficient. Knows her job well. Highly recommend
July 31, 2019
Google Public Storage Marcus Moon
Just came in for boxes and Becca was great!
July 31, 2019
Google Public Storage Adrian Moreno
I was pleasantly surprised by the great customer service. Staff was friendly and accommodating. I wasn’t expecting that!
July 31, 2019
Google Public Storage Smurfette
Very helpful personel, Alfonso was beyond his duty to help us even we were after 6PM (closing time). Smile ☺ on his face and being helpful made my day a less stressful. Moving isn't fun. Lol. Thank you!
July 30, 2019
Google Public Storage Kenneth Walker
Was helping a friend move out of storage and the people there were nice.
July 4, 2019
Google Public Storage Frank Vlogs
June 21, 2019
Google Public Storage Angela Motley
June 8, 2019
Google Public Storage Eddie Johnson
Ms Loretta was great loved working with her had a great experience
June 4, 2019
Google Public Storage Thomas Moore
June 3, 2019
Google Public Storage kenny Pius
I just rented a unit by Theresa and she was great. Very friendly and professional. I highly recommend this facility
May 20, 2019
Google Public Storage Isabella Soto
Theresa was awesome!
May 9, 2019
Google Public Storage Mark Scholefield
Excellent service. Alphonso and Kenisha made everything easy.
April 21, 2019
Google Public Storage adebunmi raji
Theresa was very helpful and nice. She explained everything to me, welcomed and made me very comfortable. Thank you so much theresa.
April 18, 2019
Google Public Storage Allisa Lee
Prices too high
April 15, 2019
Google Public Storage Ralph Edwards
April 13, 2019
Google Public Storage Sean Diaz
Loretta was absolutely wonderful. She was quick, efficient, and professional. She was very informative and helpful with my needs. Best Public Storage experience by far.
April 3, 2019
Google Public Storage Mariano Lising
My family and I have been renting storage space from this place for years. They have great customer service . Loretta is extemely helpful and goes above and beyond.
April 2, 2019
Google Public Storage Reg Jenkins
Theresa Aguilera provided excellent customer service, knowledge, and fantastic enthusiasm with me. She deserves to be recognized
March 29, 2019
Google Public Storage lorettasuch lewis
Hello this is Alan I was just want to say thank you again so much Isaac and Loretta. For helping myself and my sister Rebecca! They gave us great tips on how to organize and maximize that storage unit my sister had. Taught me things I didn't know that you can store so much in that small amount of space. Thanks again Isaac and Loretta for being so helpful! Thank you Public Storage you have the best workers! HELLO TO TERESA YOU ARE A ROCK STAR!!! THANKS SO VERY VERY VERY MUCH FOR ALL YOUR HELP AS WELL....SHE WAS SO ATTENTIVE... SO HELPFUL...SO PATIENT...HANDLING SO MANY SITUATIONS PROFESSIONALLY!! SHE HAS THE GREATEST SMILE MAKES YOU FEEL IMPORTANT!! THANK YOU MRS. TERESA!!!
March 25, 2019
Google Public Storage lewal00
Teresa is the best customer service professional.! She was more than helpful. Even when I had mistakenly gave her a wrong information. She was so patient and helpful. We need more people like her that take time and care for others needs. Thank you public storage. She is one of the best
March 23, 2019
Google Public Storage Jean Paul Ceber
Went to public storage to help my friend to rent a storage. The staff that were working Issac and Loretta are a LIFE SAVER .They help us price match we got the truck unloaded all on a busy Saturday It was quick and hassle free Definition of Great customer service !
March 23, 2019
Google Public Storage Jeanpaul Ceber
March 20, 2019
Google Public Storage Jarius Groves (J Groove)
Teresa is very helpful she made my experience very easy and smooth, shes amazing, always helpful and pleasant when I come by ,
March 17, 2019
Google Public Storage Jay Etienne
Purchased boxes and Loretta and Isaac were great help.
February 21, 2019
Google Public Storage debbie jones
THANKS TOO LORETTA & ISAAC !! For all your help and support....pretty scary moving..they helped me find the perfect size unit...always courteous and friendly!
February 10, 2019
Google Public Storage Mikhaela K.
Theresa was great. Extremely fast service and cheap.
February 8, 2019
Google Public Storage Mark Redwood
Loretta was great to work with. Made the process easy.
January 9, 2019
Google Public Storage Farrielle Irving
January 8, 2019
Google Public Storage Leigh Oquendo
This is my second time using this location. Isaac and Loretta are so helpful! They are extremely professional and thorough. Thank you for always coming through for me!
December 29, 2018
Google Public Storage Don Calvin
December 27, 2018
Google Public Storage Art Erickson
I was so happy this location was open on Christmas eve! Even though it was late Theresa was so helpful to me. I was making a payment here because I was visiting family for the holidays. Theresa was very patient and super friendly. Plus the facility looked great!!
December 2, 2018
Google Public Storage Scott Berken
November 2, 2018
Google Public Storage Eric “KING” Hill
I came into the facility not knowing what to expect. Theresa helped out showed me several available units. I was comfortable about reserving and having my belongings there. When I came back to secure the unit I worked with Loretta & Isaac and they went over and beyond. They explained the process and made it a great choice. I left pleased. Thanks.
October 17, 2018
Google Public Storage J T
Staff lies about prices & they have many huge rodents running around
October 8, 2018
Google Public Storage KAREN A. MCMURTRY
September 3, 2018
Google Public Storage Ricardo Rosario
I appreciate the great customer service. Especially from Theresa! The best and real customer service around.
September 2, 2018
Google Public Storage Christopher Hall
Stopped by today,. was SO glad to see Theresa's cheerful and friendly face behind the counter. She's always so helpful.
August 11, 2018
Google Public Storage Heather Miller
Loretta and Isaac were very helpful!
August 10, 2018
Google Public Storage Shalea
Amazing customer service. Went in frantically needing a storage space & Isaac was very helpful! Facility was also very clean.
July 29, 2018
Google Public Storage John Doe
Great customer service !!!! Couldn’t have been better. The workers Theresa and Loretta were so awesome and helpful. The patient and understanding for customer needs were superb. If you are looking for a storage place this is the place to go. VERY HAPPY 😊
July 28, 2018
Google Public Storage kayla sutton
I went in as a first time renter so I had no idea what I needed but Loretta was very patient and helpful.
July 27, 2018
Google Public Storage Jenny Donahue
I've been trying to move back home from WI for awhile and decided to call rather than keep driving 3 hours to find the things I'm looking for and I called the service number which transferred me to the Howard Street location where a young lady named Theresa answered my questions, even knowledgeable about the area and public storage access. It's nice to feel at ease, and even some humor as I felt nervous because I haven't lived "back home" in 20 years and things change. I'm giving credit where credit is due, and Theresa was very pleasant and patient to answer and talk through my situation.
July 1, 2018
Google Public Storage Kaye Pomaranc White
I love this place! If you’re going to have to store things, despite some limited hours - they’re nice fun and make the experience a good one. Theresa is particularly helpful, nice, cheerful and fun to deal with. It was annoying to remove my final boxes and she actually made it fun!
June 21, 2018
Google Public Storage angela dobine
Ms. Loretta was Very Professional and Helpful, very detailed. Overall A nice person.
June 18, 2018
Google Public Storage Caroline Gaglio
June 14, 2018
Google Public Storage MNK
Nice quiet facility. Friendly staff - great service from Isaac!
June 13, 2018
Google Public Storage Maria Aliaga
Isaac was great! Facility as well
June 10, 2018
Google Public Storage Austin Gardner
Isaac and Loretta were very helpful and kind!
June 4, 2018
Google Public Storage Hollaa Love
Really appreciate Theresa for helping me with my storage & giving me encourage for all I'm going thru.(not Employees job but she exceeded to me going far & beyond her duties) We need people like her.... Thxs & God Bless
June 2, 2018
Google Public Storage Crystal T
Teressa and Loretta were excellent! Especially Teressa, very helpful and efficient customer service. A+ experience. I would highly recommend this location to my family and friends.
June 1, 2018
Google Public Storage Rui Cheng
good place to store
May 26, 2018
Google Public Storage Eric Outten (PreacherE)
May 21, 2018
Google Public Storage juli boatwright
Wonderful people manage this facility
May 21, 2018
Google Public Storage Ramon Delarosa
After 4 years as a customer all I have to say is great service from the young lady named Theresa. I am vacating soon and she has been so helpful with my questions and need for boxes. If I ever need storage definitely will come back here.
April 26, 2018
Google Public Storage Nathan Jones
6-star staff, 1-star rate hikes. This is a great, clean, safe place to store your stuff for short-term but corporate can raise your rates every 6 months, up to 15%. My unit was on the first floor and went from 135$ a month to 160$ a month after 1.5 years. I recommend you try a unit on the second floor or ask the staff if there are units that might hold their rates for longer. I liked everything else about this place!
April 22, 2018
Google Public Storage Paty Stadt
So I don't normally write reviews..but I stopped in to buy boxes and the girl working..I believe her name is Theresa...well she was finishing a rental..had some guy talking her ear off and me trying to buy boxes. She handled all them with such skill. Public storage is lucky to have her. If I ever need storage I will definitely go there!!!
April 21, 2018
Google Public Storage Jermaine Hood
Ok
April 19, 2018
Google Public Storage Katherine Martinez
Loretta was super helpful and warmhearted, as well as the other gentleman who showed me to the storage space. Awesome people, great service.
April 17, 2018
Google Public Storage Sarah Fasken
I was intending to rent at another storage facility but stopped by for info due to the location. I was very impressed by the direct customer service given to me by Theresa. She went the extra mile to be helpful. That was a huge difference for me.
April 5, 2018
Google Public Storage Laura Dundas
Loretta and Isaac are great! Highly recommend using this PS location!
March 23, 2018
Google Public Storage Mark Suppelsa
Isaac was terrific. Easy in easy out.
March 14, 2018
Google Public Storage Emmanuel
March 11, 2018
Google Public Storage Christopher Harvey
March 10, 2018
Google Public Storage James Perkins
March 8, 2018
Google Public Storage Zee Bek
Sheena is awesome. Took care of me professionally. Thanks
March 1, 2018
Google Public Storage Josue Joseph
I'm very happy with my storage. Loretta and Isaac are friendly. They aways available when I have any questions. This is the location of store your things.
February 28, 2018
Google Public Storage Paul Olaniyan
My stay with public storage has been great because. Of Isaac & Loretta- the storage is always clean and I'm greeted with smile every time I walk into the office-I recommen this location to anyone looking for a clean and friendly place to store.
February 22, 2018
Google Public Storage William Tse
Isaac and Loretta could not have been more helpful and accommodating. A great experience all around, highly recommended!
February 8, 2018
Google Public Storage darbarikanara
Service was excellent, Isaac was very friendly and helpful.
January 30, 2018
Google Public Storage Sovereign Sofitel
This facility has a great customer service, Loretta is a very helpful and polite person she makes sure that i receive all the information i needed. Thank you
January 4, 2018
Google Public Storage Sheldon Mack
Isaac was very helpful my move in went smooth. This location is great
January 2, 2018
Google Public Storage Jason Carter
Scary place. It's like a labyrinth and needs updating. Elevators are ancient
December 28, 2017
Google Public Storage Henry L. Bryant
Be very careful and have your wits about you at all times when dealing with this facility if you decide to rent a storage unit. The $1 first month offer is a trap. I was not informed that if you sign the so called contract days before your move in date, you will be charged rent for all the days prior to your move in date as established in the contract. This tactic is only revealed to you after you have moved your property into the storage unit, and if you try not to pay this extortion fee, you will be denied access to your storage unit as well as accumulate daily fees and/or interest on this unpaid extortion fee. As an indication of their lack of compassion for their customers and their customers desperate financial struggles, they assaulted everyone with an approximately $20 rental increase DURING THE HOLIDAYS. My increase came during my 5th month of occupancy. Also be very careful about being late beyond the 6 day grace period, because due to circumstances beyond my control, I made a very late payment on the 21st of December, and was bombarded with a letter and an email indicating an enforcement of lien and an auction to take place on the 25th of January. Please try to remember and conduct yourselves according to the following true statement: Typically, companies and banks in America are ruthlessly very quick to charge you late fees, penalties, and interest fees, as well as terminate their business relationship with you when you are having financial problems. But, when they make mistakes with your money, accounts and/or services, they do everything in their power to not compensate you for the misery they put upon your life. Long gone are the days when companies, banks, and other business entities appreciated their employees, and took good care of their customers.
December 17, 2017
Google Public Storage Krevon Day
November 28, 2017
Google Public Storage J. B.
November 13, 2017
Google Public Storage Nicole Patterson
Nice service and friendly staff. Corey helped me and provided great service! I would recommend.
November 4, 2017
Google Public Storage Mirel Mahmutovic
Isaac and Loretta are the best! I been having a storage unit few years at their location..Always there to help and assist..
November 1, 2017
Google Public Storage TheeLitOne
Lenetta was really helpful
October 24, 2017
Google Public Storage Juli Boatwright
Great managers
October 21, 2017
Google Public Storage N
Excellent customer service from both Loretta and Isaac
September 30, 2017
Public Storage David Miller
I had a great experience here Corey was very helpful in finding me the best unit for my family thanks you guys
September 21, 2017
Google Public Storage Odir Avelar
I just rented a space and Isaac was wonderful. He was very helpful and answer all my questions. I know now I picked the right location. Loretta and Isaac both greeted me with a smile. I very happy.
August 29, 2017
Google Public Storage Blair Campbell
I have been a customer for over 20 years, and have nothing but good things to say about Loretta and Isaac. They were always helpful and treated me well. The unit was great. One issue I see is that the neighborhood seems to be getting worse. Specifically that one block of Hoyne is pretty bad and scares people off. I worry about having to get out of my car to put in my code to open the gate. In the mornings, there is alot of trash left in the parking lot outside the gate.
August 28, 2017
Google Public Storage Vince Lemetti
Not too happy with this particular location. -storage supplies cost WAY too much if you're in need -the staff seems really rather uppity for a STORAGE facility located on Howard Street -were you aware that this particular location has LOWER level storage avail? Woulda LOVED that instead of the upper easy bake ovens -lastly... NO 24 HOUR ACCESS. Sorry Charlie... I'll commute to my U-Haul Storage Facility in Skokie!! ...at whatever time of day I like!
August 24, 2017
Google Public Storage Amacho Adaji
big and large parking space for trucks, and vans, and has two access elevators too.
August 18, 2017
Google Public Storage Haleyanne Freedman
Elevator is broken and has been broken. Doubt they'll fix it anytime soon. People deal drugs and make you feel unsafe outside and in the parking lot ALL THE TIME. Literally every time I've ever been here.
July 29, 2017
Google Public Storage Bala Srinivasan
The main elevators were not working. Every single person was using the really small elevator to move their stuff. Was really frustrating for everyone there. Took several hours to get all of our items up to the second floor. Other than that the place seems fine. Hours could be a bit more flexible. First month free.
July 21, 2017
Google Public Storage arneice evans
Loretta was so amazing and very respectful. Loretta also gave me a detailed explanation on the storage space I was interested in, she took me to see it and everything. I would definitely recommend Loretta and the 2101 West Howard street property, beautiful people and very clean property.
July 21, 2017
Google Public Storage Rob Chase
Loretta very knowledgeable and courteous. Wonderful customer service!
June 27, 2017
Google Public Storage Kahri M
Been coming here for a good while. Always receives great service, especially from Loretta & the staff. They are always willing to help whenever needed. I will definitely continue to come here. Thank you Loretta. Greatly appreciate your help & service.
June 19, 2017
Google Public Storage Gwendolyn Rhea
June 14, 2017
Google Public Storage Darlene Cobbs
Loretta was great!! She was very professional and through about the policy and procedures about my storage rental.The office was very clean. This is my second time renting from this facility. Thanks Loretta!!
May 24, 2017
Google Public Storage Timothy Hudson
Isaac was very helpful and professional. He answered all of my questions and provided me with excellent suggestions regarding my pending move. He's a keeper!!
May 10, 2017
Google Public Storage wilayath nasiry
Salman was really helpful and kind. Answered all my questions. Really went above and beyond and exceed my expectations.
May 9, 2017
Google Public Storage Barbara Flores
Loretta and her crew are always available. Loretta was extremely helpful when I first rented the space. I have been there a few times since I rented and she is always upbeat, and friendly. The place is very clean and access hours are great. Thanks Loretta 🙂
April 24, 2017
Google Public Storage Hodan Said
Salman was very helpful and nice. Answered all my question. Need more pelople like him
April 24, 2017
Google Public Storage R Hollins
Salman was great . Professional Storage was clean
April 23, 2017
Google Public Storage nessa847
Loretta was great! She provided amazing customer service and gave me a tour of the facility. She was very helpful and answered all of my questions.
April 16, 2017
Google Public Storage Aya Perry
Ask for Solomon he was a great help!
April 6, 2017
Google Public Storage Alexus nicole
Salmon was great help. Very detailed & showed great customer service, while meeting all my needs .
April 5, 2017
Google Public Storage Bryan Reynolds
Very helpful staff! Showed me the unit before making decision and informed me of all the details. Turned out that I had a lot less stuff than I thought when I moved in and they helped me switch to a smaller unit without hassle. Salman helped out greatly and was very easy to work with. Would recommend this facility.
April 1, 2017
Google Public Storage Karen Gill
Thank you Loretta for all your help you were wonderful. There were Storage unit available on the spot. Customer service was fantastic. Friendly and helpful service. Clean storage units and flat carts. Thanks Public Storage.
March 24, 2017
Google Public Storage Julia S
Very friendly at the front desk (I primarily spoke with Isaac) and called to confirm my move-in date. Clean units that are easy to locate.
March 20, 2017
Public Storage Jeffery M Egenlauf
March 5, 2017
Google Public Storage Cornelius Oludeyi
Great storage facility, and excellent customer service. Ann was really helpful, friendly and she sacrificed her time in helping me register and get things done even though I got there some minutes to closing hour. I'll recommend the place for anyone looking for storage facility. Thanks Ann!
February 21, 2017
Google Public Storage Yasmin Johnson
Great Service, Loretta was a great help and very knowledgeable will be returning if we ever have to move again or get storage
February 21, 2017
Google Public Storage CC
Very professional and courteous people. Issac is very down to earth. Loretta is so helpful. I've used a few storage facilities but this site and the staff are really the best ever.
February 3, 2017
Google Public Storage Steven Martell
January 17, 2017
Google Public Storage Anthony Garza
Very friendly staff and was in and out quickly
January 7, 2017
Google Public Storage Amari Lil
I love this place Darlene is absolutely wonderful she gave me so much help during a stressful move
December 28, 2016
Google Public Storage Jackie M
The facility is well kept and the unit I rented is perfect for my needs. Jackie, the associate that helped me, was extremely helpful. She made sure I fully understood everything about the facility and unit before I signed off on the final rental agreement. I would definitely recommend this facility to friends and family.
December 12, 2016
Google Public Storage Anita Turner Baker
Loretta's professionalism and customer service is outstanding!
December 8, 2016
Google Public Storage Margaret Hunt
The hours are inconvenient. You have to get out of the car to put in youre code when coming in or out. Hours only till 6. And 5 on the weekends. And leave youre id for the use of a cart
December 3, 2016
Google Public Storage Leigh Oquendo
I was in a time of crisis, the movers came early and I was panicking! Isaac calmly took control of the situation and facilitated the process smoothly; he was so nice and helpful! I definitely recommend this location for storage, especially if you are in a bind because they will take care of you here! Outstanding customer service Isaac and Loretta! Thank you!
December 1, 2016
Google Public Storage Ejub Ziga
The manager Loretta is very professional and provided greatest service ever and facility super nice and well managed! Overall great customer service experience!
November 29, 2016
Google Public Storage John Ruess
Loretta was very nice and helpful with finding the right sized space for my needs.
November 8, 2016
Google Public Storage S Stephens
The managers Loretta and Isaac were both sweet, cordial and helpful. They made the whole experience very pleasant and easy.
October 20, 2016
Google Public Storage Lanita Wright
Loretta and Isaac has been wonderful. I enjoyed my time and the space worked out perfectly. I'M sorry to be leaving,but my apartment is ready.
October 10, 2016
Google Public Storage Tenzing Shema
Great Customer service by Loretta!
October 6, 2016
Google Public Storage Dianne Donaldson
I spoke with Ann very knowledgeable n professional took time to help me understand the rules n regulations thanku Ann 😌
September 17, 2016
Google Public Storage A J
Stored here for 3 years and always had great customer service! Isaac and Loretta were always so friendly and helpful.
September 10, 2016
Google Public Storage Harold Ezejl
Today I rented a storage for the first time. Isaac took very good care of me. He show me the space I needed and the merchandise
September 3, 2016
Google Public Storage Patrick Eastman
Loretta was kind and courteous. Overall good experience.
August 30, 2016
Google Public Storage Michael McAfee
Terry's customer service was outstanding - efficient and extremely helpful!
August 24, 2016
Google Public Storage Michael D Harris
Among the best prices in the city for storage. Great customer service, especially from Loretta at the front desk. My only critique is limited hours (6am-6pm) that you can access the facility.
August 4, 2016
Google Public Storage Brendon Kendrick
I am a returning customer, had a storage unit in the past that I closed when I didn't need it anymore and came back when I needed it again. The hours are a bit limiting but everything is simple and easy and Loretta is always very helpful.
July 23, 2016
Google Public Storage Lina Britto
First time ever using a storage facility. Isaac and Loretta were incredibly helpful and kind. The place itself is seems to have it all: climate control during winters, easy access to elevators, online payment options for those who will be away from the city, and great deals online (reserve online since it seems to be cheaper than by phone). Isaac took me on tour the first time I visited, and was very patient answering my thousand questions. His advise helped me to make up my mind. Then, when I came back to sign the lease and get the lock/keys, and access code, Loretta took care of everything effectively and with a smile on her face. It's been a good start, and I trust they will take care of my stuff as responsibly as they helped me so far.
July 2, 2016
Google Public Storage Mr Nasty
Issac was very friendly and good multitasker
June 17, 2016
Google Public Storage karmah lorae
Had a good experience renting the unit. Loretta was very helpful, she explained everything in detail. Thank you
June 9, 2016
Google Public Storage Stephanie Fox
Loretta was the best! She was super helpful and made sure we didn't spend more money than necessary. She made our day! Would use public storage just to talk to Loretta again.
June 8, 2016
Google Public Storage maya kai
The space was nice, the service was amazing, and Isaac was super helpful and nice. Would definitely recommend this place to friends
June 1, 2016
Google Public Storage Andrea Guerrero
The location is secure and the storage spaces are sufficient for my needs. The service was good, and I especially enjoyed interacting with Ms. Loretta. She was very helpful and had a joyful attitude.
May 7, 2016
Google Public Storage Sally Etz
Very nice storage facility. Jackie's service in setting up my new account was outstanding. She went out of her way to explain everything which I appreciated very much. And I feel very satisfied with my decision to use this storage company.
May 3, 2016
Google Public Storage MARTIN B TWUMASI
ISAAC AND LORETTA PROVIDE EXCELLENT CUSTOMER CARE N SERVICE, THEY ALWAYS HAS A WELCOMING SMILE N THEIR FACILITY IS VERY SECURED IN A WARM NEIGHBORHOOD !!!!
April 28, 2016
Google Public Storage Nickey Watts
April 23, 2016
Google Public Storage Kyerra Mason
Greatest customer service ever. My mom always came to this area but I never really understood why since it's so far. Now I know why. I went to my moms storage for the first time by myself and Mrs Jones helped me soooooo much. When I get my own storage this is the only place I'm coming. I wish I could give her and this place 10stars😄😄😄😄😄
April 7, 2016
Google Public Storage Kathleen Norman
Loretta helped me with my unit and was really sweet to me the whole time!
March 19, 2016
Google Public Storage Corey Brown
March 19, 2016
Google Public Storage itzTêddy Spicy
February 29, 2016
Google Public Storage Hailey Bellomy-Billups
Great customer service with a smile. I booked my unit online and within minutes Loretta called me to confirm. When I arrived, she had everything ready for me to sign and my unit ready to go. Fast and friendly.
February 19, 2016
Google Public Storage Tom
Loretta was particularly helpful. Very clean and professional atmosphere.
February 13, 2016
Google Public Storage Heather Alton
This public storage is fantastic! It's conveniently located off of Howard Street in a nice, quiet area. The units are nice, clean, climate controlled plus easy to access. The manager Isaac was just as nice and friendly as can be! He was extremely helpful and answered all my questions, such a great guy! Would definitely recommend this location.
January 30, 2016
Google Public Storage Sonovia Petty
God is so good!! I would like to thank Loretta for all her hard work. I really needed my storage place and didn't have the money on the required date. But God came through Loretta called to ask did i still want the storage! It was days after the payment was suppose to be made she still held my spaceand I was able to get it. To God be the Glory hallelujah.....
January 11, 2016
Google Public Storage Moe Fried
Great service from Kyle and terry. I would recommend coming to this location for their good service!
January 11, 2016
Google Public Storage K W
Hello I went in to buy some supplies for my recent move and the employee there really stuck out I believe his name was Kyle.. He was very polite and forthcoming with information.. He also suggested certain materials that would make my move go smoother...He seemed to enjoy his job and thats rare these days... Kudos Public Storage for hiring someone whos a class act!!! Thanks again Kyle
January 2, 2016
Google Public Storage Jasmine Byers
Jackie was very friendly and answered all of the questions that was asked. Very knowledgeable
December 31, 2015
Google Public Storage Liza Olson
Isaac is the man.
December 19, 2015
Google Public Storage Ricardo D. Beltran
I've been really happy with the service and Jackie has been a great help!
December 12, 2015
Google Public Storage d gale
Jackie was a very nice person with great customer service skills .... great personality job well done keep up the good work
December 11, 2015
Google Public Storage Jenniffer Weigel
Jackie was very helpful and I was in and out within minutes. The facility was clean and my unit is very sufficient for my storage needs.
November 27, 2015
Google Public Storage katrina harris
Jackie is GREAT!!!!!!
November 14, 2015
Google Public Storage T1 chicity
Great customer service. Love Jackie!
November 14, 2015
Google Public Storage Nena B.
Jackie was amazing! my husband and I wanted to switch our unit to a cheaper one since we barely use it. She showed us our options and gave us a great deal! we've been here for over 2 years and it's always been great service!
November 6, 2015
Google Public Storage Chon Lemon
The process was quick, instructions were clear, and I was in and out of the facility after completing the paperwork within 15 minutes. This couldn't have happened without Loretta! She was professional, courteous, and fun to talk with. Thank you very much!!!!
November 5, 2015
Google Public Storage Annette Taylor
Loretta and Isaac were great! They knew exactly what I needed.
November 4, 2015
Google Public Storage ninja boi
I am a returning customer and the only reason I came back to this location is the wonderful service that Loretta and Isaac gave me. I'm always greeted with smile. If you've looking for a clean place to store you things,public storage on Howard street is were you want to be. They have very friendly people working there.
November 3, 2015
Google Public Storage Dianna Calvente
Jackie is Awesome! She was of great help, when I was faced with a lockout. Great Customer Service experience.
October 20, 2015
Google Public Storage mrchioutlawent
Jackie has done a great job. She is very friendly and helpful. Thanks.
October 16, 2015
Google Public Storage Carly Jackson LeQuire
Issac was very helpful in getting us set up with a unit. He made sure we got a good location and gave us all the information we needed. The units are nice and clean and easy to access for customers!
September 30, 2015
Google Public Storage Andrew Burwell
I was surprised how easy this was to get into. No hidden agenda in the contract that goes month to month, easy in, easy out on month to month. Elevator wait was not long. Customer service was excellent. Price was great.
September 28, 2015
Google Public Storage Joseph Vallee
The Chicago/Rogers Park area often gets bad press, but I found this storage complex safe and friendly. Loretta Jones was very helpful and enjoyable to work with. The facilities were clear and well cared for, and the parking lot for loading/unloading storage items were well lit and secure. Plus, the prices were great. I would recommend Publc Storage on 2101 Howard Street to anyone.
September 11, 2015
Google Public Storage Odessa Bladden
Kyle was very professional and polite with his customer service approach. Even though I was only Inquiring about a space, he made sure that I was aware of the prices and promotions and was able to answer every question I had for him
September 9, 2015
Google Public Storage Peter Osborne
I've never had any issues or problems at this location - service is friendly,efficient and professional. The facility is clean and well lit. 5 stars.
August 29, 2015
Google Public Storage Monica Thurmon-Odom
The best Jackie was excellent
August 28, 2015
Google Public Storage Uhunoma Woghiren
Miss Loretta at this location is amazing, she was very helpful and made us comfortable. I really appreciate her service. In general, the staffs at the location were very hospitable.
August 13, 2015
Google Public Storage A Moreno
Loretta was super helpful and friendly.
August 12, 2015
Google Public Storage Tyffanie Turner
They were very helpful!
August 6, 2015
Google Public Storage Kehinde Abioye
Isaac and Loretta attended me nicely. By Dean King
July 31, 2015
Google Public Storage april cortes
Jackie was beyond helpful. I came in for 2 boxes and she got me to buy 10!
July 13, 2015
Google Public Storage Colin Booth
Isaac and Loretta have been great and nice to see familiar faces when I come through
July 12, 2015
Google Public Storage Ade Yemi
Had a good time storing my things at this location never had any problem with my space, just found a new apt and Emanuel was able to help me close out my space I will recommend this location.
July 10, 2015
Google Public Storage Othar Taylor
I went into this storage location only inquiring about a unit. Loretta helped me ALOT! she explained to me into details and showed me a unit. Considering I only need to store my son's wheelchair she let me know how I should protect it and place insurance on it since it very valuable. I will definitely return once his wheelchair is shipped. She suggested I rent the unit today since the size I need may not be available, but since I don't even have a shipped date I couldn't. I hope when it comes she is there to help me. Thanks Loretta for making a hard time in my life very easy and simple.
July 7, 2015
Google Public Storage Margaret Williams
IREALLLY REALLY LIKE THE SRRVICE..JACKIE WAS VERY THOROUGH AND MADE MY TRANSACTION PAINLES & FAST BUT ACCURATE...I LIKE JACKIE ...HOPE TO SEE MORE OF HER!!!!
June 27, 2015
Google Public Storage Liyah TaughtYu
There super clean and great customer.. Jackie is the best!! Love her.
June 11, 2015
Google Public Storage peter kaufman
I can in today to rent a space Loretta and Isaac are the best. they were very helpful made the move in quick and go very smoothly . I recommend this public storage to any and everyone looking for storage.
June 8, 2015
Google Public Storage Natalia Benavides
Loretta was very sweet and nice. She answered all our questions and made the process smooth.
May 19, 2015
Google Public Storage wayne thomas
Finally got a chance to write my review. my wife and I Went to the Public storage on Howard street on Sunday and we was surprised with the customer service .Only one person was working at that time . Her name's Jackie Du. She really knew how to multitask and she made sure she answered all the pending questions we had. Putting your valuable items in storage isn't easy and their are risks. But Jackie reassured us that our stuff would be safe.
May 12, 2015
Google Public Storage Cleveland Washington
Jackie. Was great,excellent job..
April 11, 2015
Google Public Storage Eunice Cromwell
I am very grateful for the excellent customer service assistance I received at the Howard Public Storage. I had a difficult situation and Jackie was able to help saving me lots of money. Ms. Loretta was very nice, proficient and quick saving me a headache and not wasting my time.
April 11, 2015
Google Public Storage James Cromwell
Jackie was great and very helpful, Ms. Loretta was very professional and helped us so much. A great place to put your things!!
April 10, 2015
Google Public Storage S. Walker
My experience with this pulic storage is excellent. I walk in and Loretta is always been able to assist me in a timely fashion and any questions I need answer have always been handled in a professional manner.
April 4, 2015
Google Public Storage Rose Mutanuka
Lashawn is the best.. i had a good experience with her she made me feel at home...
April 4, 2015
Google Public Storage Sophia Davis
My experience here was great lashawn and Jackie were excellent! I got a great unit at a reasonable price!
April 4, 2015
Google Public Storage joan ellis
lashawn helped me find a great unit at a great price and also helped me with moving supplies. i will recommended others!
April 4, 2015
Google Public Storage Ireen White
This location is not just near our place but has very awesome customer service . She was so welcoming and professional. Thanks Jackie you ROCK.
April 3, 2015
Google Public Storage Veronica Velasquez
So far very happy with my experience at this Public Storage. Employees were friendly and Jackie was very helpful.
March 31, 2015
Google Public Storage Cia Vale
Jackie was absolutely wonderful! She was informative and funny and fast! This public storage is the BEST
March 13, 2015
Google Public Storage Pierre Bermudez
Originally came in for a few boxes and the manager Jackie offered me bundle deals that i just absolutely couldn't pass up! She's good at her job, very persuasive
March 12, 2015
Google Public Storage tony smith
Clean property excellent customer service Loretta jones was very helpful and friendly in to help me with all my questions
March 12, 2015
Google Public Storage Keyma Morris
The experience that i had at this particular public storage had great customer service which is not seen every day I'm very pleased with the prices
March 11, 2015
Google Public Storage Moira Mcdonald
Loretta was very helpful, and friendly, as well as Isaiah. I was able to transfer to a better size space that I could afford.
February 18, 2015
Google Public Storage Donald Wonsey
I had a great experience with Mr Issac. My move went very smoothly!
February 14, 2015
Google Public Storage Claudia Perry
Very pleasant counter help, clean spaces. I would use them again if I wasn't on a serious de cluttering mission.
February 5, 2015
Google Public Storage Fernando Rios
I went into the storage place as a first time experience. All I smelled was Chinese food and Isaac was there to help me. I didn't know much about storage and he didn't seem to want to tell me anything about the place. As a manager I know that eye contact is a crucial part to communication which he didn't give me. Apparently there is a $18.99 Lock and Insurance which is "required." My lawyer friend who reviewed my lease agreement, stated that it was not mentioned in the lease that the lock or insurance is required. I was sure to ask twice before purchasing the lock and insurance that I was "required" to purchase. I believe it could have been a much better experience if such "requirements" were mentioned when being shown the unit instead of when the paperwork is being processed. Would not recommend this place.
January 31, 2015
Google Public Storage Jessica Castro
I absolutely loved it. I was taken cared of by Jackie and she was amazing! She gave great customer service was very informative, I almost hugged her.. Prices are unbelievably reasonable! Which was a major relief since i had been shopping around and couldn't find anything that was really my budget.. Will definitely be recommending this to friends and family!!
January 22, 2015
Google Public Storage Alma Matias
I cannot say enough good praises for the awesome customer service that I received from Ms. Loretta here at Public Storage on Howard St in Chicago. She has displayed courtesy, professionalism and with a smile and has met all my needs and surpassed all my expectations and has made it much easier for me to deal with the mundane task I needed to deal with. She definitely deserves a promotion!
January 19, 2015
Google Public Storage cristobal ortega
Came in Isaac attended me ,was my first time renting a unit.he did a terrific job in setting me up!! I recommend this store to everyone looking storage.
January 10, 2015
Google Public Storage Matthew Schumacher
These people are wonderful and very helpful, easy functionality and very clean. Loretta is the best, always smiles and greets the consumers and is great resource if you ever have any questions.
December 26, 2014
Google Public Storage Kyle Kaufman
Derick was great! He was super helpful and made storing my items as easy as could be!
December 17, 2014
Google Public Storage linda howard
Me and my daughter have had a storage room here in between moving. Isaac and Loretta are excellent, friendly and have worked with us for years. Would/will continue to rent from them. Very customer service and helpful. Thanks for being there. Highly recommend this storage.
December 11, 2014
Google Public Storage saw brandy
Excellent customer service, Isaac and Loretta are good people to work with and, l have recommended that location to friends.
December 11, 2014
Google Public Storage James Anderson
I moved into my storage unit on November 15. The facility was clean and very accessible. The staff there was very nice esp Loretta. My move was very difficult, and I was stressed out. Loretta, from the moment I called to get the units I have, was very helpful and helped me to calm down. She was super helpful. Also kudos to the guy there who I assume looks after the facility when Loretta was not there. I have been back 4 times since that day, and every time he greeted me with a smile and was helpful. My only qualm with this facility is I WISHED it was 24/7. The hours are restrictive for for working people such as myself and I have to get the fast before it closes. I wish they could find a way to expand the hours, so whenever one needed to access their storage units they could. They have cameras monitoring all the floors at all times so I don't see why they could not do this. Just a suggestion to make it better.
November 25, 2014
Google Public Storage Tera Roeker van As
Isaac provided awesome customer service! I had a larger unit in the basement and he guided me to a more reasonable unit on a main floor. Very kind man and helped make my move quite smooth:)
November 22, 2014
Google Public Storage Kayla Arneson
Loretta was a big help. She was very friendly and quick with the paperwork. Made the hectic day of moving much easier. Will definitely use that public storage site again!
November 19, 2014
Google Public Storage Salem Tewelde
Great experience storing things today. Loretta was the person who helped me, she was very nice, informative and helpful in getting me set. The place looks nice and clean. Felt secure and safe in the building. Everything was labeled so things were real easy to find. Overall great experience! Thanks Loretta!
November 18, 2014
Google Public Storage Matt Mueller
Great clean, well-maintained site, and Isaac is terrific. He even pro-rated my last month's rent because I moved out before the cut-off date! Thanks!
November 17, 2014
Google Public Storage Marcos Valencia
Super convenient and made easy. Building is well maintained and clean. Isaac and Loretta are very friendly and are top notch. I highly recommend this location, if it suits you.
November 2, 2014
Google Public Storage Johnathan Twigg
Excellent customer service, I enjoyed talking to Isaac at the front desk. He asked me all the questions and showed me what they had to offer to help store my property, and it was very affordable. I look forward to continue my business with them. Very secure indoor climate controlled storage building. Also being able to use their dolleys makes it way easier to move stuff from vehicle to storage and vise verse. I would recommend Public Storage. Thank you Isaac and facility associates for the care and help.
October 31, 2014
Google Public Storage Eric Buchanan
Me and my girl friend share a space at the public storage at 2101 W. Howard. When We first became customers there Isaac and Loretta was two of the most friend people we met at a storage facility. We're glad to be a part of this facility.
September 27, 2014
Google Public Storage jonathansummers1988
I attempted to go to other storage companies because they were conveniently located next to my home. However every time I arrive on site, they were always closed. I recognized one of the employees there and noticed that their hours were much more steady than the smaller storage company's. I stopped in several times to speak to the familiar individual and he and his team were very responsive and courteous to me. I should have just stopped by here long ago with their faithful hours for my unexpected needs.
September 11, 2014
Google Public Storage steven c
I visited the howard st. Location over the weekend to check out some spaces and Jackie was so kind and knowledgeable and answered most, if not all of my questions. And she works really fast for someone who was in the office by herself!
August 29, 2014
Google Public Storage Brian Greene
I have lived in Evanston, Illinois for over 20 years, and I have always found Loretta and Isaac to perform as totally efficient and friendly professionals--Always! :-)
August 17, 2014
Google Public Storage Ben Riesmeyer
I rented a storage unit here all summer, and from the moment I walked in the staff was so friendly. I met terry in the beginning, and he was always so helpful and kind!! I also had the pleasure to meet Jackie and she was incredibly friendly and helpful as well. As far as the facilities, they are clean and very safe! The gate is always locked, so you feel very secure. Easy to navigate and temperature controlled!! Not to mention IT SMELLS NICE THERE! I don't know how often it is to have a storage unit that smells nice, but this place does! It's a great place and I will definitely return!
August 16, 2014
Google Public Storage Lilia Aviles
Wonderful experience, I am new to the whole storage thing and Terry was great answering all my questions also showing me different storage units when it was close to closing
August 4, 2014
Google Public Storage Jayson Em
I went into the facility on Sunday to inquire about a space and some boxes for a future move; Jackie was extremely knowledgeable and very nice! She was so helpful,. I Will definitely be coming back for all my boxes and packing supplies!
August 3, 2014
Google Public Storage Robert Lake
Great experience here, it was a quick and thorough process to get the unit and agreement signed. Also there are great specials online if you are looking so understand they will beat the prices of just going there. I'll use this place quite extensively over the next couple of years.
August 3, 2014
Google Public Storage Rhokym Alleyne
derrick and jackie were great
August 2, 2014
Google Public Storage christell frausto
Derrick and Jackie were very professional and friendly.
August 2, 2014
Google Public Storage patrick collins
I found Derrick and boobies to be very fast
July 6, 2014
Google Public Storage Alisha Workman
Jackie and Terry were super helpful! I had to change my unit size before coming in and then had to reschedule and they were prompt and very willing to deal with my shenanigans! It was Jackie's first day at this location and you couldn't even tell. Bravo!
June 16, 2014
Google Public Storage Stephen Hudson
I reserved my unit online yesterday, and within five minutes Isaac had called me to confirm a move-in time. Thanks to his speed and professionalism, I was done with the paperwork and had bought extra moving materials in less than twenty minutes. And beyond that, when I left something in the office on my way out, he called me to let me know before I'd gotten two blocks away! Very impressive and friendly service, I would give 6 stars out of 5 if I could.
June 11, 2014
Google Public Storage Loren Ayala
Loretta was very helpful and friendly!
May 28, 2014
Google Public Storage Olivier Picard
Loretta was very helpful. She was courteous and answered all my questions. I feel comfortable leaving my possessions at the Howard facility.
May 28, 2014
Google Public Storage Sara Avelar
ISAAC AND LORETTA WHERE VERY HELPFUL!
May 26, 2014
Google Public Storage Albert Oppenheimer
Loretta was very helpful and understanding getting my locker set up. The facility looked clean and secure. Be aware that you'll have to spend additional $$ on a lock and insurance. Decently priced.
May 18, 2014
Google Public Storage Jim Barbick
I left a different storage company the same day due to very poor service. Isaac was very helpful, and the customer service has been excellent at this Public Storage facility!
April 19, 2014
Google Public Storage Stacy Ann Plummer
Isaac was such a awesome sale man he make my move very patient less I recommend everyone to come to this store
March 31, 2014
Google Public Storage sean wells
My experience with public storage was great i would recommend to anyone , and Loretta and Isaac are very nice people!
March 31, 2014
Google Public Storage Akbar Briscoe
I enjoyed my stay with your company because Isaac and loretta are such great people. The next time I need storage it will be with public storage.
March 31, 2014
Google Public Storage Tanisha Huddleston
Isaac and loretta are great.
March 31, 2014
Google Public Storage Juanita Washington
Hey isaac and loretta was very respectful and help me with a lot of information about my stuff in there place I would recommend this place to any body
March 31, 2014
Google Public Storage steven carter
Issac and Issac/Terry and Monica are great and make all atempts to correct dist and national lethal mistakes though they weren't the cause..THE DIST.MANAGER AND NATIONAL OFFICE PROCEDURES WERE DISINGENUOUS causing my bank accounts to be over drawn and then for three months the promised correction these dist and national fools over charged my account putting it in jeoparty and me out of $110/plus the mis charges of 3 months with additional $90 and Dist Mike BRASSIL or national can seem to correct and honor they're mistakes of which I have proof in receipts...DISTRICT shouldn't have make the real workers look and mis represent the great QUALITY OF THEIR GREAT SERVICE{ISSAC&LORETTA/MONICA&TERRY)
March 31, 2014
Google Public Storage Jesse Marbury Jr
Isaac and Loretta a true most wonderful people I've met looking for public storage I seem to have no disagreements with them I myself my wife has been customers often on for about 10 years
March 31, 2014
Google Public Storage brad cummings
Isaac and Loretta were both extremely helpful during my moving experience. The facility was clean and Loretta assisted me in purchasing boxes and tape for the move. Isaac showed me several storage lockers for me to choose the most convenient one for my needs and budget. It was a much more pleasant experience than I was expecting.
March 29, 2014
Google Public Storage Fela Akinsanya
Dear Public Storage, I was compelled to write another review regarding the service I received at this location on 2/27/14. When I arrived, I was greeted by Isaac and Loretta again. Since I was so pleased with their service in January, I was reluctant to tell them that I decided to vacate the storage unit and move my belongings to the home of a friend. When I broke the news to them, they actually provided me with several alternative and more affordable options including a tour of the units. They showed me how they could help organize my items in a way that would accommodate a smaller space. To say the least, I was even more impressed with them than I was during my first visit in January. They saved me money and helped me relocate my items to a smaller, more affordable storate unit, which made me feel like a very special and valued customer. I have already referred two other friends to this location. They are planning to move in the near future and need temporary storage for their belongings. I have never encountered an establishment or business where the employees actually help customers save money, it just doesn't happen. Isaac and Loretta are the real deal, they are SUPER! Stephanie Osborne I rented a storage space on 1/25/14 from this location. I had investigated other storage companies, but was dissatisfied with both the quality of their service and the attitude of the staff. When I arrived at Public Storage at this location, I knew I had found the ideal storage place for me. Loretta and Isaac were exceptionally receptive and friendly - good customer service is a dying commodity, so when you find it, it's like striking gold or winning the lottery! They responded to all my inquiries regarding the services they provided, gave me a comprehensive description and usage of the various products that could help make my storage experience stress free, and they did it without taking up a lot of my time. I would highly recommend public storage, particularly at this location, to anyone looking for a really good storage facility, and great experience. Isaac and Loretta are extraordinary professionals who proudly represent Public Storage by providing outstanding customer service to me, as well the two other customers that arrived during my visit. I was so impressed that I was compelled to write this review. Thank you, Stephanie Osborne
March 26, 2014
Google Public Storage Octavia Burwell
Loretta was very helpful and showed me a number of spaces until we found the right size.
March 21, 2014
Google Public Storage Henry Jaramillo
I personally, have never really needed to use a storage facility until recently, and as daunting as I thought it would be it was the complete apposite. Thankfully Isaac and Loretta where there to guide me through and make this experience a breeze. I'm really grateful to the staff for their patience and great advice, I don't foresee myself needing to use a storage facility in the future but if I do Public Storage on Howard will be where I bring my business. Thanks again Loretta and Isaac for all your experience and great customer service.
March 13, 2014
Google Public Storage Sherry Stringer
Great place employees were great Loretta was great she made sure I got the right storage space that I needed very clean and safe
February 27, 2014
Google Public Storage Sheila Williams
Isaac was really nice. He understood the exact space I needed for my furniture. Knew what materials I needed to protect the furniture and didn't pressure me into buying unnecessary stuff. Was nice to receive some good customer service. Miss that these days.
February 24, 2014
Google Public Storage Clara Flores
Very friendly and helpful! !!
February 24, 2014
Google Public Storage Sussana Agada
Isaac was very helpful. He made my move go very smoothly. I will tell all my friends to use public storage. And sure they see Isaac. He's wonderful.
February 22, 2014
Google Public Storage All Rights Reserved without Prejudice Non-assumpsit
Issac is amazing. He truly care for the customer the company, and his position. Pleasant and friendly. I enjoyed my experience at public storage.
February 3, 2014
Google Public Storage Michael
Wow! Wow! Wow! Mr. Terry, you are simply the man! the cool caddy! Believe me, i have been to many other storage places, and of course, other p.storage facilities. Despite my late arrival just before closure on February 03, 2014, Terry showed me what customer service was always meant to be, and some more! He was thorough, kind, professional, went beyond basic services to suggest and advise me on my other needs and available services in a polite manner. My very hectic day met delight and sheer comfort. Thank P.storage but more importantly, thank you for more awesome employees like Mr. Terry.
August 30, 2013
Google Public Storage Emily Gillespie
It was a good location & facility. The employees were very nice & made the transition run smoothly. Good pricing & customer service!!!
August 28, 2013
Google Public Storage Andy MacDonald
I rented a storage unit from this location for almost 9 years and just turned it back in today. This property was always well maintained and the office staff - Isaac and Loretta - were always very pleasant and professional. It's true that the rates did increase over time, but I tend to think that's more corporate policy versus the individual facility. Their hours have gotten better, and don't confuse access hours with office hours - you can actually access your unit starting at 6am even though the office will not be open. I recommend this location.
September 22, 2012
Google Public Storage Jeff Taylor