Some of Our Top-Tier
Security Features
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Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 2101 W Howard Street, Chicago, IL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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4'x5'Online only price$ 16/mo
Small 4'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 16 /mo $ 21Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 16/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 16 /mo $ 21Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 16/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 16 /mo $ 21Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 46/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 46 /mo $ 55Best Price Label+ one-time $29 admin fee1 unit left! -
5'x13'Online only price$ 52/mo
Medium 5'x13'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 52 /mo $ 63Best Price Label+ one-time $29 admin fee
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5'x9.5'Online only price$ 53/mo
Small 5'x9.5'- elevator access
- climate controlled
- inside unit, swing door
$ 53 /mo $ 63Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 54/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 54 /mo $ 64Best Price Label+ one-time $29 admin fee
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5'x13'Online only price$ 62/mo
Medium 5'x13'- ground floor
- climate controlled
- inside unit, swing door
$ 62 /mo $ 75Best Price Label+ one-time $29 admin fee
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9'x10'Online only price$ 76/mo
Medium 9'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 76 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 98/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 98 /mo $ 115Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 407/mo
Large 10'x30'- climate controlled
- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 407 /mo $ 534Best Price Label+ one-time $29 admin fee
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Rogers Park Storage Units Near Howard and Ridge
Rogers Park Public Storage is a great place to find a variety of self storage options, one block east from the intersection of Howard Street and Ridge Avenue.
Nearly all units at this facility are climate controlled storage units, most of which are indoor storage units providing customers the comfort of entry from an interior hallway. There are also some outdoor storage units with drive-up access for easy loading and unloading.
Families can use a 5x5 storage unit as a convenient storage spot to keep athletic gear and sports equipment for frequent trips out to James Park.
Roughly two miles from Loyola University Chicago, a 5x15 storage unit is a great way for students to find some extra storage space near campus to keep extra boxes, books or small furniture items out of the way.
Residents getting ready for a home renovation on the south side of Evanston can use a large 10x30 storage unit to keep everything packed away in one place until the dust settles.
For customers looking for somewhere to park a car, truck or SUV, this facility also offers enclosed, covered parking spaces designed for vehicle storage.
A property manager lives on site and the rental office sells packing and moving supplies, including moving boxes, foam peanuts, tape and more.
A progressive community known for being a vibrant, walkable neighborhood with the beaches of Lake Michigan not too far away, Rogers Park continues to be a wonderful place for families, students, young professionals and local businesses to all call home. Public Storage is proud to offer the community affordable storage options and friendly customer service, 7 days a week.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 657)
I went to Public Storage on Howard St. in Chicago to inquire about availability and pricing. Initially, I had no intention of actually renting at that time, but the person on duty in the office named Laquitha was so incredibly friendly, professional and helpful, that I decided to rent a unit right on the spot! Laquitha was amazing and really made my day -she's the best!
Thank you!
Addituonally FYI: the facility is spotless, super clean and well maintained with easy auto or walk up access for easy loading and unloading directly to the main area and large freight elevator. Very convenient set-up!
MsShonda Hill was an excellent help with my concerns regarding potentially becoming a customer with PS and I do intend on joining you guys but her attentive and knowledge about everything was impressive and impeccable thank you so much girl you rock
Sorry I forgot to write this yesterday, but Laquitha has such a wonderful personality. Very patient with me, guiding me through it all. Great job
Thank you Laquitha for your wonderful customer service today.
Thank you Laquitha and Shonda for all of your help today, showing me a space and being patient with me, changing my move dates awesome customer service
I had an outstanding experience at the Public Storage on Howard today, thanks to Rebecca. From the moment she opened the door, she was incredibly attentive and professional. She immediately asked the right questions, gave me all the key information I needed, and was proactive in helping me find the right unit. I wasn’t ready to commit at first, but she still took the time to walk me through multiple options without any pressure. Her attention to detail, clear communication, and amazing customer service truly made all the difference. In the end, I chose the unit and honestly, I chose it because of her. Rebecca is exceptional!
Shonda gave great service…. Very professional
The whole process with her was so easy and helpful
Staff is Amazing! Shonda made finding my Unit a breeze!
Shonda is the best thanks for all your help.
Shonda give great customer service and keep the property well maintained.
The manager, Laquithe, was very helpful, friendly and made the whole rental process easy. Thank you!
This place is absolute garbage. I don’t recommend you rent a unit. My husband and I rented a unit here because it is convieniently close to our home and this was a mistake. The elevators are always broken, the property manager is incredibly rude and gives you wrong information. There are broken windows throughout the building. Don’t throw your money away.
Shonda at the howard st locations was very knowledgeable and extremely helpful. Very calm and helpful. An excellent human beign. Thank you shonda
Shonda is the best, very helpful and always willing to go above and beyond thank you so much
Never use this place or anything from public storage. There is a leak in our unit. They made us pay a transfer fee to get a new unit and the majority of our things were damaged and they’ve done nothing about it. We’ve lost thousands of dollars because of them and they’ve done nothing.
Shonda was amazing, she called me as I was finishing up my online application. She was so pleasant I came in the same day, she showed me the unit finished the paperwork and was done in 15 min. Thank you so much. Laquitha was exceptionally professional efficient and friendly. I love my neighborhood public storage
Laquita was very nice and helpful today with helping me find a storage
Laquitha is AMAZING! She is very nice and friendly, was very helpful to my friend and I. We got everything accomplished that we came for, plus more! She’s a great asset! Will definitely come back, especially for her. Thank you!!
Laquita was very helpful and very kind thank you for all your help
Shonda was very helpful with me understanding the rental process she did a great job.Thank You
Was looking for a more budget friendly storage option for business equipment. This facility fit the budget and location. We did experience some bumps in finding the right fit in an aging building, but staff Laquitha and Shonda were incredibly helpful and found the right fit at the right price.
Shonda was absolutely amazing her customer service was excellent and she was clear and concise you need to hire more employees like her she was a pleasure to
Work with
Shonda was very helpful and very attentive at the time of service and huge smile!
I have been renting a storage space for months and I run into the same problem every-time. Every time I call to talk to someone at the front desk, the phone is never answered. No one is ever there when I go to visit my unit. This has been going on for six months now!!
Thank you Laquitha for all of your help today, very professional and patient explaining everything.
I left furniture and boxes here for 6 months. The storage unit was clean and fairly standard. The move out experience, however, was the reason for my 2-star review.
When I came in mid-December to empty my unit I found no carts. I’m not sure why there were no carts, but a woman unaffiliated with Public Storage told me she thinks they were stolen.
In addition, neither elevator worked. I had to carry all of my belongings up a flight of stairs to move which made it take 3x as long.
Full disclose: I was there on a Sunday, so perhaps that was the reason for the lack of carts? Even so, management should have let me know that beforehand as I used the online portal to request a Sunday move out.
There were no working elevators, for 3 days! My unit was on an upper floor - PROPS to & 5 stars for Laquitha & LaQuanda who worked with me as I had a car full of items to unload & no way to get them to my unit, they provided excellent customer service during a traumatic, no working elevators, moment.
The staff and service that I have received over time at this location has been excellent. Thank you very much!!
Laquita was so helpful and I was in and out. Definitely recommend her services she’s awesome!!
Laquita was very helpful today I didn’t rent but my brother did and her customer service was awesome
Laquita was amazing very informative and patient with us today
Rebecca was so excellent. Her customer service is great. She really helped me out in finding my storage unit
Ms Rebecca was very helpful with my rental. Being a first time user, she helped me navigate through the process. Thank you for your help Ms Rebecca.
Shonda is very help
An very courteous
Thank you Laquitha for all of your help today, making sure my uncle was up to date with information about his account.
Thank you Laquitha for all help. Wonderful customer service
Shonda customer service is a different kind of customer service she run the entire process of renting a unit in the raw !! She made me understand what I’m signing up for also Don’t forget that lock!!!Go girl!!
Rhonda was a big help!
Laquita was very helpful even though I vacated today I will be back just due to her Customer service.
Laquita & shonda are very helpful, respectful and easy to talk to them. They answer all questions, they also make sure whatever you need they make sure you get it. Great job ladies keep up the great work. 👍 Every time I come in Laquitha has been the best
Laquitha was phenomenal. She helped me transfer units with no pain whatsoever.
I will be taking a larger unit because of her superior customer service.
I had a great experience when I visited this location. Shonda was very helpful with assisting me with my business.
Thank you today Laquitha, very nice and patient. I was going through a tough time and you helped me through it
Place is clean and well maintained but the customer service is not good. Front desk lady is on the rude side and talks to you like she’s doing you a favor by even giving you any attention. I don’t know her name only that she’s black, short, and on the stocky side. This hasn’t been my first experience with her, each time it’s been the same. Customer service goes a long way into making you want to stay with the company. I will choose another location soon based solely on her bad attitude.
Laquita was nice and attentive. She made it easy and gave us a good deal.
Shonda was fantastic absolutely excellent customer service was outstanding truly devoted
Shonda was a big help
Thank you Shonda for all of your help and patience today.
thank you Laquitha for all of your help.
Shonda was very helpful with my storage needs
Laquita was the best today helped me in a very stressful situation
Laquitha was a very big help today, clean facility
Thank you Laquitha for all of your help today, great customer service.
Laqiitja is very helpful
Thank you Laquitha for all your help
Laquita was really nice while renting me a space. Great customer service
Shonda was very helpful with the rental process
Laquita has good customer service I came in worried about my she broke everything down to me and was very nice and polite
Shonda has went above and beyond with helping me with my storage. She has such great customer service. Thank you!
Shonda was awesome! Found us the cheapest rate for our storage!
Laquitha was very welcoming and showed excellent costumer service. Process was very simple and accommodating.
Laquitha was very accommodating, and helped me find a better deal for my storage unit! My first Public Storage experience was great because of her. Facility was clean, moving was very easy! Would highly recommend!
Laquita great service‼️ super awesome
Well-mannered and nice staff Laquitha and Shonda
Laquitha was amazing! Very helpful and nice! Everything went smoothly.
Thank you Laquitha today for answering all of my questions, very polite. It's very refreshing to have someone with great customer service.
I utilize the services of Public Storage for my storage needs, and while the facility itself seems clean and well-maintained, the customer service provided by their workers is absolutely abysmal.
From the moment I stepped foot into the facility, I was met with rude and unprofessional behavior from the employees. They were unhelpful, dismissive, and downright disrespectful. It is clear that they have no interest in providing quality customer service and seem more interested in simply going through the motions.
I am extremely disappointed with the lack of care and respect shown by the workers at This Public Storage.
In conclusion, while the facility itself may be clean, the poor customer service provided by the workers at this location will leave a sour taste in your mouth. I would not recommend this company to anyone based on my negative experience.
Thank you Laquitha today with helping me rent.
Shonda was super helpful and straightforward! Awesome communication! Thanks, Shonda!
I have rented the same storage unit for 13 years. Finally came back to Chicago to clear it out. Very stressful. Shonda (not sure how she spells her name) in the rental office could not have been more sweet or helpful. Had a good time chatting and laughing with her. Definitely helped ease the anxiety.
Laquitha ,is amazing. She was very helpful and very friendly.
Shonda and Laquitha was very helpful with helping me understand the rental process
Shonda is awesome with customer service.
The property manager is unprofessional and disrespectful. Both yesterday and today I was set to have an appointment to view a unit for my property. I arrived early yesterday and on time today. Both times I waited for twenty minutes and no one came to the door nor responded to my calls while I was there. Yesterday, after I departed but called back and the property manager answered, and did not acknowledge the fact that she set the appointment nor apologize for her inconvenience. She instead stated are you going to come back or not. Then today stated she was going to her lunch break and to arrive at 2pm. I’m pretty sure this is not the first time this has been done to other people. It’s not okay to run a business. Get it together and take accountability. Thankfully I found another company altogether to support my immediate needs in such short notice.
Shonda made the rental process smooth and easy
In less than 2 years the rental price has trippled..
Laquita is the best
Laquitha has been very helpful to me each and every time I have a question. It has been a very pleasurable experience
I really had an amazing experience. Laquitha was very helpful to support my move out seamlessly.
The place is clean and well equipped.
Laquita was really amazing and made my process a smooth sailing. I was really frustrated due to me moving here from another state and she was understanding, kind, and answered all of my questions. She even walked me through the process on how to use the Public Storage app. Awesome customer service
VERY PLEASED! with service. Laquitha @ 2101 W. Howard in Chicago is FABULOUS! She is SUPER helpful everytime I visit PS. If I could give her 20 ⭐️⭐️⭐️⭐️⭐️ I would. She is so friendly, incredibly helpful and informative and supremely efficient. Its a pleasure each time I have reason to ask her assistance. THANK YOU Laquitha! for your exceptional service; I will use Public Storage again because of YOU!! 😊
Laquitha is beautiful
She is helping
Keep her wonderful employee
The staff Terry and Stephanie were very professional, very friendly and very understanding and helpful in meeting my needs. The location is clean and very secure with cameras everywhere so as a single woman I feel pretty safe being there by myself. This is my 2nd time renting from this site and I am very pleased with the service I received. Thank you!!!
Came into the location today Laquitha and Shonda were very helpful and fully explained the rental process to me from beginning to end. Thanks so much ladies, will be renting in a few day!
Shonda was very helpful
Laquitha helped me PS app, very freindly and knowledgable.
A big shout-out to Laquitha at Public Storage, 2101 W. Howard Street, Chicago. As first-time users, she expertly guided us through locker options, discussed the best pricing, and was exceptionally friendly and helpful. Thanks to her knowledgeable assistance, we signed up for a locker on the spot. Much appreciated, Laquitha!
Very clean and pleasant lady working there and helpful
Edit- On January 27th at 8:17pm, a fellow customer arrived and we had a conversation while he was waiting at the gate. He mentioned that he had experienced a similar situation the night before, on January 26th, where the gate was broken and there were no employees present. He did not honk his horn when he arrived. I plan to revisit the location at a later time to follow up on this matter and update my review accordingly.
Edit- Jan 27th arrive at 7:30pm- give up and leave at 8:15pm
I’m waiting outside again in the fog, rain, and cold Chicago air. The gate doesn’t work, no one is in the office, and no one returns calls, so I can’t drop off my car full of belongings. How can I access my storage unit? There’s a car here of the employee working, yet not a sole in sight. The same gray car is parked in front, but I assume whoever is inside back in whatever office isn’t willing to come to the front door. You with the gray SUV, can I please get a little help? I’ll bring you tea and cookies, buddy. Please help me out. Text me when you’re ready to open the door. I promise I won’t sit outside for 20 minutes, honking my horn and knocking on the door again. Just come to the door.
I think the facility is lovely, and always clean, and the staff is always helpful. Over the past couple of years, the prices doubled, and today, Monday, January 22nd, I went at 8:15; the facility closes at 9, so I went to the broken gate. Then I went to the office that was locked. Then I sat in the parking lot for 20 minutes with a car full of storage stuff, and no one appeared to be working. Please fix the gate.
Great services laqeuithae!
Shonda
She is very good and polite. Good service
Shonda was excellent with helping me understand the rental process
Shonda was awesome great customer service
Thank you Laquitha today for all of your help..Very great customer service
Thank you Laquitha for all of your help today. Very quick and efficient
S Honda was excellent
Laquita was so helpful today very nice lady
Thank you Laquitha for all of your help
Great customer service
Laquitha at Public Storage on Howard St. Was perfect, friendly and helpful throughout my whole Storage Rental. Thank You Laquitha keep up the great work.
Laquitha provided me with excellent customer service and care she answered all my questions with clearly and explained all the forms and protocol she is a super star great job well don
The service person was very helpful and cordial.
Thank you Shonda and Laquitha for your help with my rent issue. Always helpful
Laquitha is very helpful and worked hard to get my issue resolved.
Shanda is the best. Awesome customer service.
We are returning customers just because of her
Shonda’s customer service integrity is top tier. She addressed my concerns with professionalism and warmth. She is a true asset for your company!
Thank you Laquitha for all of your help today, trying to find a space for me
Shonda is awesome!!! She has great customer service skills ⭐️⭐️🌟
Found Public Storage while trying to get my moving situation resolved and Shonda was ready and willing to help. She took the extra mile to reach out after she didn’t hear back from me. Shonda was an All Star even when the elevator shutdown, with me inside, she got help immediately.
Shonda was great with my rental assistance also the property is so clean
Shonda is always nice and helpful when I call also when assisting me with my bill⭐️⭐️⭐️⭐️⭐️
Shonda was great with helping me download and understand the ps app
Shonda is awesome no other words can be used in the great customer service she provides
Shonda was awesome with my rental needs
Shonda was terrific with providing me with 5 stars service with my rental process
Shonda was a great help with my rental
The space is easy to access and Shonda, who got us set up, was very kind and helpful!
Shonda was excellent with helping me rent my unit
Shonda and the other front attendant (I didn’t catch her name) was sooo sweet and helpful and had great energy ! The process was so easy. These girls deserve a raise !!
Poor/non existent customer service..
No one answers the phone when called and no one in office during what SHOULD be hours of OPEN operation
Kayla helped me so much appreciate you much such a helpful worker keep her ❤️
Shonda was very nice and helpful and answered all my questions
I came into the property inquiring about a unit due to me trying to move from another Storage Company Shonda was a huge help with helping me with all my needs to help remove myself from the other Storage Company Shonda really helped me awesome customer service with care
Shonda was great!!!!
Mellanie was very helpful, and we had a great experience. She led us to our unit, and answered any questions we had!
Shonda was very helpful. I enjoyed doing business with her.
Shonda was helpful, the move-in was quick and simple :)
Laquitha was so helpful and knowledgeable today thank you
Good
Laquita and Shonda gave excellent customer service Thanks Ladies
Laquitha was so helpful and nice, made the experience so good! She was very friendly and kind, would highly recommend!
Laquitha is awesome and helped us when we had such a long day. Honestly a life saver. 10/10 customer service
Laquitha was very helpful, I came in with questions regarding my bill and she was very patient and gave me really good information. Thank you
Laquitha and Kayla were very helpful and professional thank you ladies
I hate this place.
I cant wait ti get back to the city .
To get out of this.
Place. B.B.B. SHOULD CHECK IN TO THIS.
I MIGHT JUST HELP....EFF.
Hate it
No stars . .but one for the post.
Moving and storing personal items can be a tough time for most, but the people at this location made it a breeze. The manager, Shonda, not only covered all the basics for renting and best deals, she also provided valuable information that one would need to understand the process completely and plainly. The other manager, LaQuitha, handled customer care professionally on the phone, as she helped a misguided customer by providing valuable information on locations and directions. Professionalism was the key. I walked in not knowing the name of the place on a cold drizzly morning but walked out with a smile. Thanks, Public Storage.
Laquitha was very helpful i had questions about my space and she was so nice
Laquitha and Shonda were professional and friendly while renting my space thanks ladies
Kayla was super helpful and got me the storage room I needed with the original promotion price. She was super patient and walked me through step by step everything I needed.
Kayla was professional,polite and helpful
Very helpful she was very nice and so understanding of what was needed thank you so much Kayla !
Clean and easy access but rent is outrageous! Theyll raise it without any warning and when you cant pay they tack on late fees. Do yourself a favor and get a storage unit in the burbs. $250 for a storage unit is outrageous
Nic was incredibly helpful and efficient. A great experience!
Shonda was awesome with assisting my daughter with the rental process also with the move in when she seen us on the property great customer service
Shonda gave excellent customer service fast efficient with the rental process kudos
Nic is very helpful in the process, good job
Nic was really nice helping us move out of the storage. I will be coming back if I every need it again :)
Nic is very professional helped me get in access door was giving me issues. I made a payment he is nice helpful and efficient.
Mic is the guy to talk to very helpful all right
Nick he's a nice guy
Nic is a very good person he gives a perfect service an is very kind. I thank him a lot for helping me in everything i need
Nic Very professional. Nice. Smiled. Helpful. And all around beautiful person. Keep up the good work.
Shonda and Nic was great with the customer service provided
Shonda and Nic was awesome with providing excellent customer service thank you!
Shonda &Nic was awesome
Nic was very helpful and nice!
Outstanding Service & friendly hospitality.
Shonda is very friendly and knowledgeable.
She's definitely a super star and handles everything with great professionalism.
The dark skinned lady that sits at the front counter always has an attitude. I will figure out her name to write later. One time I came in here to get some things out of my storage she insisted on telling me something that was left in the hallway was mine. I kept telling her it wasn’t mine. She said I was watching you on camera and saw you leave it. Like why are you watching me on camera anyways that’s creepy. When it’s other customers in the building as well. Then she stated she was going to throw it away as if I was supposed to be mad. It wasn’t mine so I could care less. I came another time and asked a question befor going to my storage she looked as if I was invading her space 😂 like don’t you work here? I don’t recommend this place.
Shonda was very helpful and went out of her way to explain everything to my mother. She has great patience and a wonderful personality.
Shonda was great today
I had a unit here for over a year with my fathers items inside. Service was miserable and full of sadness at best. Most of the time I would come in to check in the unit the elevator was broken and so you have to either use the stairs or a tiny sketchy one all the way in the back. They raisers my rent a total of two times in one year without any notice. (Just when they said you owe) Then when I missed an month because they’re auto payment would never seem to work correctly they charge and insane fee. Eventually because I was in between jobs they took my unit and sold it within a month and a half and little to no notice was given. :( when I called to ask after they left a message they said I was too late and acted like I was a criminal) I understand business but basic courtesy is due.
Shonda is absolutely amazing! She was able to assist me with getting my space rented out. Making sure that I remember the correct dates. When you come ask for Shonda!
Shonda was very helpful with rental process for my mother. Very professional and courteous.
This was my first time renting a storage unit and I was hesitant about the process, but Shaneka was very polite and informative in helping me get it done. Much appreciated.
This is a nice location and has a very good customer service. Shonda helped me understand the rental process, thank you Shonda!
Shonda was great! Great customer service and my first time here!
Shonda was excellent with assisting me with the rental procedure !!
Shonda was great with her customer service
Shonda was really helpful this morning helping me understand the rental Process. She’s awesome
SHonda was a big help for me and my mother renting a unit she's awesome
My experience was great with shonda she help us to the fullest and went far and beyond for us. great attitude and kept her customers smiling
Shonda was awesome helping me understand the rental process
Shonda was awesome
Shonda was a big help to assist me with my moving needs outside of the workplace I will be renting soon I never understood the storage protocols
Shonda showed us storages and was wonderful explaining setup on my phone
Excellent customer service shonda and shaneka!
Quite convenient and close by. Importantly all climate controlled units for a reasonable price.
Shaneka was very helpful and offered great customer services and I will be recommending this location for future storages.
Shaneka was a great help found ever thing I needed
Shonda was a excellent help with providing me with the proper storage unit
Shonda gave excellent customer service
Shonda was great excellent customer service helped me with all move in needs
Shonda was very helpful with my rental needs
Shonda is the Best! Very sweet, helpful and funny. I enjoyed the whole experience! I would definitely recommend Public Storage!
Shonda was amazing, she was more than helpful with finding me a unit fast. She had a couple prior to me and communicated professionally about the wait time which was quite appreciated.
Shonda was amazingly helpful and quick.
Shonda was very helpful and nice! Thank you!
Shonda was great with assisting me with my rental needs 👍
Shonda was very informative and helpful.
Shonda was amazing, informative, kind and fantastic.. I’m so happy that she helped.. john
Chris was very kind courtesy and helpful and very friendly
Chris was thorough in explain my options and guiding me through the process. Great job Chris!
They’re very reliable, respectful, and storage rooms are immaculate, overall excellent customer service Issac the a great with customer service
Shonda was very helpful with my rental. Thank you Shonda with all your help
Isaac
Fast and quick service
Thank you
My husband an I stop by the storage over the weekend to get some information about storing. I would to thank Isaac for giving us a tour. He was very knowledgeable and professional.
Good service, I met this one lady named shonda & she’s great helped me out a lot..
I didn't know storing would be so easy. Thank to Isaac he made it possible.
Isaac was fantastic. He made the move easy.
I would like to thank Isaac for helping me out with my move. Everything went smoothly.
Shonda is the best she has human relations plus cusromer service skill and she will now motivate me to invite more customers for public storage especially the one on Howard, please give her more incentive and appreciate as a good employee. Happy for having good personality employee that can help people with respect and thanks
Isaac was great thanks for helping
Needs some type of air conditioning in the building. I was in there a couple of weeks ago for only a few minutes and walked out like I had sweated in a sauna. 😳🙄😳🙄
Shonda was a big help with helping me rent my space ....Thanks for the help Shonda
Shonda was a big help this morning helping set my ps app up that I was having a hard time with .Thank You Shonda
I FINALLY MET ISAAC AND HE HELP ME WITH THE PUBLIC STORAGE APP. AND SHOWING ME THE LOCATION OF MY STORAGE SPACE.
Isaac is wonderful. He help me download the payment app. And help with another issues
Shonda was a big help with helping me with questions about my account Shonda deserves a bonus!!! 5 stars to Shonda
Shonda was a great help for helping me understand my rental agreement.
Thank you Isaac! 😊
Isaac is incredibly helpful and friendly! Made sure I downloaded the app for easy access. The facility is clean and accessible.
Isaac good man easy to work with love the place
Issac Jones was amazing!! He was very understanding and professional also polite
Issac was very professional, very polite, and it was a smooth process
Isaac was a great help. It's like having a storage concierge.
Isaac help me decide which size storage I needed. He was very nice. Thank you!!
Great storage facility. Isaac was super helpful with helping me move in and stayed late to ensure I could finish my move in completely. Exceptional service! Thank you so much Isaac!
Isaac was amazing! Thank you for helping me.
Isaac is the best
Rented a space for two years! Dario and Isaac provided amazing service! If I’m ever in the neighborhood will come back for sure
Isaac smooth transition from large space to small thank you
Issac was awesome. I was out of town and he worked with the moving company to ensure my things was dropped in storage!!! My 😇. Professional indeed
Isaac is ALWAYS so helpful, great place to keep your belongings safe with peace of mind. HIGHLY recommend.
Isaac had Great service
Isaac was professional and kind to us. Helped us a lot with storage unit! Thank him!!
Isaac help us out with our storages
Isaac is very helpful and courteous!
Isaac is wonderful. He help me with downloading the app.
Isaac was great and very helpful over the years.
I received great customer service from Isaac. Thank you for your professionalism.
On Saturday I stop by Howard Street storage
to inquire about storing some seasonal items. Isaac was the person who took care of me. He told me I would only need a 5x5 space. Thank you for the help and information. I will be using Public storage when I 'm ready store.
I never met a more professional and patient person than Isaac. He took the time to answer all my concerns and questions about storage.
Thanks to Isaac for helping me choose the right side boxes for move.
I would like to recommen everyone looking for storage to go to the Howard street Chicago location. Because Isaac made my day painless. Great customer service.
Isaac has helped me make my job go smoother than planned
Mr. Isaac is a wonderful person. So friendly and helpful. He is assisted me in backing in my u-haul for easy loading and exiting.
Thank you much for the supeb service and especialy Isaac, great person to work with!
Isaac was a great help throughout our use during our rental time. Great person!!
We have had an excellent experience with this storage facility for many years. Mr. Isaac is very knowledgeable, kind, and available for questions and assistance. This is a well maintained, clean and safe storage facility and I would recommend it to all my friends and acquaintances. .
Isaac was AMAZING! Excellent service and helped me through a difficult move. Isaac is definitely the best!
Isaac was very helpful and informative about the storage processes!!! Will be coming back again!
Isaac was great! Exceptional service!
This location is very clean and spacious. The staff is very friendly. I walked in and Salman showed me space working for my needs and told me all I needed. Salman was very nice, helpful, and friendly. Too much sauce. :) I would ro recognize Isaac for rhe wonderful job he is doing the place is always clean
Isaac is the best. He was very helpful
Isaac y Dario , excelente atención , me encanto el lugar .
Isaac ,has a great service .Very kindly and humble person to work with.
Isaac was helpful. He was able to override issues with the online discount and offered the discount when I arrived in person. It is difficult sometimes to find help from the office, because either they are very busy or don’t have enough employees to schedule for the number of tenants in the building.
Update: I can’t believe this place. After this chick made me make a review before I left the office they put a lock on our storage without our permission after we told them we had our own lock and then played dumb about not having a key to take the lock off. WARNING do not trust anything they tell you in the office… your best bet is just dealing with another storage facility.
This is my first time reserving a storage and I am very happy that I picked this facility. First, it was incredible easy to unload my items thanks to the carts that are provided and the elevator. But most importantly, because the incredible Isaac helped me today. I could not recommend it more!
Isaac did a super job nice and helpful
Isaac was such a help! I recently visited this location with a family member that ended up leaving his keys in a rush. Isaac retrieved his keys and kept them in the office with promptly returning my call to let me know that they were safe. Thank you!
Shonda is the best!!!
Isaac was very helpful ....he's great
Shonda is very polite,respectful and very professional. Great hire
Shanda was amazing! Made renting out a unit much more enjoyable
This is an amazing public storage. Isaac was tremendous, great customer service the place is clean safe good neighborhood everything is great. Would recommend.
I came by the looking for 10x10 or larger unit to rent. Isaac showed me a 10x12 unit on the first floor which was perfect for me. I told him to hold it until tomorrow. He said I can't guarantee it will still be available, so he wrote my name and phone number down. Then I told him i'll be back tomorrow. But I thought about what Isaac said and decided to come back today and rent the space. Also he showed me how to download the app. Thank for all your help ISAAC.
Isaac help me out in my time of need.
Love this place saves my good goods
Isaac provide excellent customer service and has a glowing personality!
Isaac provided excellent service!
Mr Isaac was very nice, good service, very easy access
Great service with Isaac!
Isaac is the person who helped me today with renting a space. Just what I need for my books.
Isaac was very helpful with finding the right size I needed and downloading App. It is raining today so I don’t need to get out of my car to open the gate. I’m loving it.
Hey I will like to update. First of all these are all fake reviews. Upon signing up the guy basically makes everyone write a review. Be very careful here. I recommend bringing your own lock. I believe these guys are thieves. I strongly believe they go through our belongings. Possibly have very expensive master keys. 100% sure they have copies of keys to lock 🔒 that they provide. Bring own lock. I believe these guys went through my unit.
Mr. Awesome Isaac helped me make the decision whether I wanted to rent a space or not. Super knowledgeable and made the experience great!
Isaac’s the best!
Clean and well run, thanks for your help Isaac!
Isaac was a huge help! First time getting a storage unit and he made it super easy and accessible!
I was having trouble downloading the app so I came into the store and Isaac help me fix the problem.
Isaac showed me how to use the app he made my life easier
Isaac was very helpful with downloading the app. It wasn't working then hehehehehe fixed it. Thank you!
Isaac was Very helpful with downloading the app and finding the right size space for my tools. And the price is reasonable too. Also he showed me how to use the app.
Isaac help me with downloading the app and finding my unit. Thank you very much.
I would like to thank Issac for helping me save some money by transferring to a smaller space He saved me $126 monthly. Thank you Isaac.
Isaac is the best that is why I'm a returning customer. I rented a space 10 years ago. And I had a great experience at the Howard location.
Isaac is the bomb! In and out quickly and efficiently. Quite professional … thank you!
Isaac is very knowledgeable and he goes the extra mile!
Isaac
Is the S.H.I.T
Shonda was very helpful and courteous very good attitude and personality
I would to thank Isaac for staying late to rent me a space. He was very patient and helpful with downloading the app.
Issac was very professional when it came to explaining the details of the lease. He showed me around and everything was clean and well taken care off. Overall great service at this location.
Isaac help me when I can into the public storage looking for a space. Very helpful and friendly.
Isaac is wonderful I did not know anything about storage. He ¹made me fill at ease by showing me different sizes spaces to choose from. Thank you very much for helping me decide which size I needed.
Isaac , was a very helpful person, giving me good information and recommendations.
Isaac was a great help! Very professional and super great with answering our questions about the storage!
I been taken care off by Isaac and it's been a good welcoming. :)
Isaac was very help and so kind to me too. Thank you
Shonda was a great help -- she explained all the terms of the lease and showed me around the facility... Made my day that much better. Fantastic customer service. Thank you!
Great customer service by Shonda
Shonda was good help great service
Isaac was amazingly helpful, I needed a unit with a wide door for the items I need to store, he quickly found a different option for me and got it taken care of in minutes. Thank you Isaac
Great place for storage. 😆
Shonda was very friendly and helpful!
Isaac rocks
I would like to thanks shonda for all her help
Isaac got me in and out when i paid my bill and told me about the app
Darko was very helpful
Dario and Mauricio are amazing, thanks for listening
Mr Isaac Is very nice and helpful
Isaac help me with my storage and when I was having a problem with the app he fixed it for me. Thank you for your help and great service
This was a great facility. Issac show me some places and I liked them. Will be making business soon. Appreciate the service and attitude of Issac.
Isaac is the best he help me with finding the right size space because I did not know what I needed. Thank you for making it easy & painless.
Isaac is an awesome personality. He attended to me excellently
Shonda was very helpful & supportive of all questions & concerns that I wanted answered.
Shonda was extremely helpful and sweet.
Excellent service met with Isaac at Howard location very very kind.
Shonda was very helpful and nothing short of spectacular.
Isaac was very helpful with my move in and downloading the app. It was very easy and quick. Thanks Isaac.
Isaac is the best my rental went smoothly. Thank you
Shonda give me some helpful information love that girl she was great