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Public Storage Self-Storage Units at 297 W Lake St, Elmhurst, IL
Address
297 W Lake St
Elmhurst,
IL
60126
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 70 /mo $ 97Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 98/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 98 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 164/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 164 /mo $ 214Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 210/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 210 /mo $ 300Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 299/mo
Large 10'x30'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 299 /mo $ 426Best Price Label+ one-time $29 admin fee
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20'x20'Online only price$ 353/mo
Large 20'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 353 /mo $ 431Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Elmhurst
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Elmhurst Storage Units Off of I-290
Public Storage in Elmhurst is the place to go for customers searching for affordable self storage right off of Interstate 290 or Route 20 and near Interstate 294.
Students living on campus at nearby Elmhurst College can use a 5x5 storage unit to hold a few extra boxes of books and seasonal clothes, while a 10x15 storage unit can easily fit an extra couch or two when a dorm room or apartment gets a little tight.
Roughly three miles west of Elmhurst Memorial Hospital, local businesses along Lake Street can rent a 10x30 storage unit to keep extra inventory, office equipment, machinery, supplies or extra office furniture within reach from the office.
Indoor storage units and outdoor storage units come in multiple sizes catering to different size storage loads. The storage area includes keypad-code access.
This property is open 7 days a week and there are moving supplies available for purchase inside the rental office, including moving boxes, bubble wrap and large furniture bags.
Recognized as one of the 10 best towns for families in the U.S., Elmhurst is a tight-knit community that celebrates diversity and coming together. From annual events like the Memorial Day and St. Patrick's Day parades to friendly get-togethers at Wilder Park Conservatory, Elmhurst is a city that offers something for everyone. It's Public Storage's privilege to be a part of this wonderful community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 305)
Julia was fantastic! Super transparent with process/pricing and made move in a breeze!
Clean place to store, friendly staff, Julia has been very helpful anytime we need assistance.
Rude employees, disgusting place FULL of mice! Every single box we had at this place had been gone through by mice!
Do NOT give this place any more business! Worst place for storage ever!
My name is Charlotte Thompson and I had a very good customer service experience with Julia recently.
They suck I got a storage unit march 21st 2025 and cancelled within 6 days now there charging me 51.53$ for April 28th 2025 when the storage unit has been vacant I have a screen shot of talking to one of the ladies in the front desk on march 27th 2025 time 2:44 pm to cancel the unit
It has not been cancelled and there still charging me
My unit that I have been paying for 2 years on is full of rat crap.
Excellent
Julia you were AMAZING!! Thank you for your customer service! Put some music on and rock on this week thank you!!
The Manager Monique was very helpful and Gave me great customer service
I'm very happy with my storage space and I'm a longtime customer. The Manager that assisted me today was Monique she was friendly and helpful!
Julia thank you for everything!
Julia the Manager was AMAZING! She helped us with all of our storage needs and let us warm up in the office when it was 14° out while waiting for movers! Great location and wonderful service!
Jasmine was friendly, knowledgeable, and very helpful.
Thank you Julia for all your help as always. You are very kind & professional.
Very nice counter service and good location!
Julia did a great job of showing me the available drive up 10x20 storage unit. She answered all my questions and was very professional. The facilities are secure and clean. Very conveniently located in Elmhurst. I highly recommended public storage. A+
Julia was very courteous and professional. She made setting up a storage space easy.
I spoke with Monique today, she was very friendly and assisted me with questions I had.
The Manager that assisted me today was Monique, she was very helpful.
Thank you Julia for all your help!!
Great Customer service!
Julia was great! Very friendly and extremely helpful during the whole process. Thank you Julia!
Thank you Julia for being so helpful and kind. Property is clean, office is bright and new, easy to complete rental.
Julia is great! Every time I come in she has a smile on her face. Thank you Julia for all your help
Lucy. Very good service, very friendly. 100% recommended.
Excellent experience. I arrived there rather late and did not know.
I was not allowed to leave after ten p m Or nine p m. I will make sure that when I come in that. I will make sure that I am promptly leaving the premises before the actual close time in the future. I failed to review all of the rules and regulations. Thank you for your grace and mercy.It was wonderful.
Lucy is awesome explaining everything about the storage and rules about the storage, also she show us the unit so the servers are pretty good .
Luci did such a great job explaining everything and helping us get out unit faster.!!! It was a plus that she spoke spanish!!!!
I just want to commend Julia on her outstanding customer service skills. She was amazing in her efforts to assist my husband and I in securing a space for our classic car. A space opened up closer to us and we rented it. Thank you Julia for your assistance!! Kudos to you!!!
Thank you Julia for answering all my questions and being so helpful
Julia is amazing! I really appreciated all her help! Such a cheerful attitude and so willing to help!
If you want a safe, clean, secure storage facility for your belongings DO NOT use this one unless you dont mind rats and droppings in your unit. On a recent visit, there were rats running in the lot and droppings inside my unit. Disgusting! I called the office and emailed corporate and have yet to hear back from either. $270.00 a month to house rats? No thank you! I moved out the following week and will never use or recommend Public Storage to anyone.
Julia was very helpful as always. Thank you again!
Julia was great at helping me with the move in process and signing the rental agreements
20 years I've been a customer and I've hated it it. I've had several units here. The list of problems
-They just put up cameras this year
- the gate is always broken so any one can dive in
-I've had the sprinkler system burst in a unit
-I've had 2 units broke into and all my tools stolen
-every year my rent goes up by like $75 with no warning. They keep telling me they emailed me but I don't see it.
After the raised my rent this month I called customer service. I told them 20years with public storage is like a bad marriage and I might move. Not 1 week went by and I went to my unit ( that I go to at least every week) and freaking rats. Not 30 feet from my unit is a big rat nest but public storage said there's not. I have pics.
No compassion either. If you miss your payment you have 20 days to pay or they auction your stuff. Did it to me twice.
I'm done with public storage. Looking to move and never will use public storage again
Julia was very knowledgeable. Also very attentive to all the questions that I was asking. I will deal with her anytime. Great person.
Angie was wonderful with all the services. Truly appreciate great customer service
Thank you Julia for helping me.
Julia was extremely kind & helpful. She answered all of my questions. I appreciated all of her help!
Julia has been awesome to work with. Very diligent, personable and friendly. The facility is very clean and well kept. Great value for storage, would definitely recommend!
Thank you Julia for all your help.
This place has a rat infestation that left me with half of my belongings destroyed. The best part is the mandatory warranty that you’re forced to buy for the first month only covers up to $250 of belongings, after paying a $100 deductible. Yes, the pic of the rat is literally from outside one of the units. If you decide to store stuff here just make sure it’s nothing you care about. Thank you Public Storage.
Julia couldn't have been more helpful! She answered all of my questions
Julia help me with a lot of things I didn't know what to do. Downloading the app, showing me the unit, anything I asked. Great job!
Jace was very helpful in getting the best unit available. Took extra time to show me more than one. Thank you very much!
Julia was great! She explained the erental process and it was super easy and fast. Thank you again!
Jace did a great job getting my storage unit ready in and out in under 20 minutes
I went in to rent a space and Vanessa helped me. She was patient, professional and made a rental i was dreading into an easy breezy walk in the park ! SO NICE and personal. I recommend this particular storage facility to my friends. ALSO, whenever I have a question or need make account changes, She was fast and professional. Very helpful and knows what to do.
Jace was great to work with. Easy rental process. Affordable
I was looking for somewhere to store some items for my small business , and I was treated with great customer service since the moment I walked in the office . Vanessa the manager was very professional and attentive to my needs. Great prices and very clean as well
Julie was great!! Along with being knowledgeable and friendly!!
I hope she is always here when income in
Jace was extremely helpful and was a pleasure to deal with.
Jace was very helpful, transferred me to bigger unit in no time.
Jace was great , helpful, professional, made my first experience really easy. Will definitely use again and recommend to friends and family.
Julia was so nice to us and understood our situation! She was able to help us get the unit we needed and provided good customer service that I know others can rely on as well!
Thank you Julia for answering all my questions and being so helpful. I really appreciate it.
Just went in to rent out a storage unit. Julia was incredibly kind and helpful to get us what we needed! She explained everything to us clearly and thoroughly. Thank you for making our experience a good one, look forward to renting this unit and seeing more of her!!!
Samantha was very helpful with booking my storage unit and making sure I knew everything when I was leaving. 6 Stars , Thanks Sam
I just want to say since I’ve been here at this facility for the past five months, the employees have been nothing but super nice very respectful. One person in particular is Samantha and when I thought my lock was frozen, she totally helped me and I was able to get into my unit without her I would be lost
Samantha made the rental of our unit very easy! Great service thank you!
Samantha is very helpful. Thank you
Samantha was extremely helpful and friendly and I'll definitely be back here again!
Had a great experience here with the manager on site. Samantha made sure everything was great with our move and the space. Excellent service!!
Fantastic experience at this Public Storage property. Samantha was doing her rounds of maintenance and security checks and I had the pleasure of meeting her when I first arrived.
She was wonderful and extended the offer to stop by the office should I need anything. In addition to locked units, the facility is secured by a gate. So glad I decided on renting from this space!
I was helped by Melanie. She was very professional and she waived my fee. She knows that I pay on time. Melanie knows how to treat her customers in person and on the phone. We need more like Melanie. Great to have you Melanie. God blessed.
Been using for a few months and have always appreciated their professionalism, responsiveness, and flexibility. Had to change units and Melanie went above and beyond to make the process as simple as it could be (and on short notice!). Highly recommend!
Melanie was excellent to work with!
Melanie she well beyond with a great attitude
My name is Marcus I recently was in need of a place to store me and my family’s items that we got not take with us when we moved.The public storage that we used was 297 w lake st in Elmhurst Illinois. The property manager Melanie was very helpful and a wealth of knowledge, we told her what we had , and she did all the rest.She give exactly what we needed. Thanks Melanie.
Melanie thks for your help great costumers service always be appreciated
Melanie done a nice job great customer service
The facility is very nice; but what makes this place absolutely amazing is Melanie at the front desk. She was awesome with my onboarding into the facility, and now has a customer for life. If I could hire her at my company, I would do so right now! Clark W (Elmhurst, IL - New Client as of 7/16/22)
I am getting ready for a move and needed some pricing on units. When I stopped in, I was greeted by Melanie, who was super helpful!
Thankful for her help and will always recommend for friends and family to go to her!
As my wife and i where trying to find a cheap and easy way to store our stuff until we find a place in IL.. We found this public storage and talk to Melanie and it was very nice experience. Melanie was very nice and respectful..we love the experience there.
Melanie was extremely helpful in the entire process! Thank you!
Went in to price storage units. Melanie helped me. Gave me lots of helpful info, and prices on different size storage units. She was very professional, courteous, helpful & kind.
I am still comparing prices as every dollar matters these days. If I weren't so price conscientious, I'd go with them just because of Melanie.
I was in the area visiting family and needed packing supplies. My family members recommended your business and Melanie was such a huge help! She made sure I was taken care of! Keep up the good work! I would highly recommend!
I was in to purchase packing supplies and was frantic as I’m moving across country. Melanie was incredibly knowledgeable and so patient with me guiding me to my needs. I would highly recommend this facility and a huge thank you to Melanie for being so kind and pleasant!
Melanie was very helpful. She was very understanding when I was short a few bucks on a payment because of an emergency I had come up. She is very kind and polite. I highly recommend this public storage facility.
Came in here seven months ago and had great service. Came in here just recently and had great service once again. Melanie is so helpful and kind, she answered all the questions I had. I still recommend this storage facility! If I could add another 5 stars I would!
I came into this property to inquire about renting a space and was greeted by Melanie, she was very friendly and helpful and made sure I understood the rates. I will make sure I recommend this location to all my family and friends and will definitely be back in the future.
Amazing Staff and very sociable Melanie was very courteous and I will always rent at public storage especially with Melanie
I was helped by Melanie and she was great. Very knowledgeable and patient. She knew all about the storage unit and helped us get to our price point and size. I would very much recommend this storage facility and Melanie in particular for any of your storage unit needs. I'm very happy with the results!
Melanie helped me with a unit and was amazing! Answered all of my questions and was such a great help! Will definitely recommend to my friends and family!
Melanie, at the elmhurst location was so helpful and was able to answer all my questions. Great Job
Recently I had to stop in to get some pricing for a unit because I was dealing with some personal issues. Melanie was able to quickly get me pricing for what I needed, and was friendly and sweet. I ended up NOT needing the unit after all, but if I ever do, I will be back! Not many places have employees as helpful and caring as Melanie is, and she deserves a raise! Thanks again, Melanie!
Melanie was very helpful and friendly.
She explained everything in details with big smile. It was a pleasure dealing with someone who knows and loves what they doing.
She noticed that we have a construction company and asked if the hours are good for and told me that there is a 24 hours option which she was the only one to advised that 😉
Thank you
Edyta
Melanie was great in helping me with paperwork and made everything easy.
Awesome customer service for sure!
Melanie was helpful and nice
This is best place I ever heard of very friendly and loyal people Thank you Melanie for letting me know about this place
Melanie helped me with all my questions and made sure there was nothing more or further details I needed
My firm has had storage at this facility for a very long time. Recently I had the chance to meet Melanie, the property manager. She was super helpful. She helped me set up online payments and make much needed changes to my account information. She was even able to get a rate decrease for me! Thanks Melanie for all of your help!
The lady Melanie was very polite and help me and my friend get the things situated
The customer service level was top notch! Melanie helped my nephew get all of the informstion he needed in a way that was easily understood
Melanie was extraordinarily helpful with all my questions about pricing and availability.
Melanie provided a seamless experience; I wanted to open a storage unit account, and she explained current company promotions- allowing me to pick the best option. The process was no longer than 15min and i would definitely recommend speaking with Melanie when opening an account
Told me I was paid though the 7th, then attempted to charge my card for a full month. Employee threatened me and customer service was little help. Seems like this place is more about ripping people off instead of providing a legitimate service.