Public Storage Self-Storage Units at 2640 W 79th Street, Chicago, IL

Not enough dollys and business owners should have longer time to exit..high late fees

I’m not seeing anything to make me think I’ve chosen the best facility for my items got there no one on site to ask any questions. I’m a senior citizen and my locker it seems is way up somewhere. Not sure how this is going to work out.

Jess is a great manager she has great customer service skills

Best place ever. Always get amazing service from Jess

Best place for storage and amazing customer service from Jess

Amazing customer service place is always clean and Jess is the best !

Jessalyn and sara is a life saver. Thanks so much

Had some questions and the customer rep in the office was very helpful! Jessica was polite, helpful and was able to assure us that we’d be in good hands at Public Storage.

Great Staff

I walked in to see a unit and jess was very nice and helpful thank you and I will definitely let my friends and family know

Jessalyn was very sweet and helpful and professional! 10/10 would recommend

Great customer service!. Helped me find the best space for the best price. She was so lovely when getting the space that fit my needs!. I booked a 10x20 space thinking I needed all that room. Turns out I didn't with the help of Jessalyn I only needed half! Thanks again for all the help.

I had a good experience at this location compared to other experiences with storage locations. Jess helped me out and was very patient with me when I was making a payment.

Jess is amazing! Very polite and easy to talk to. I would definitely recommend renting from here! She was very patient with me while answering all of my tedious questions.

Came by to make a payment and get some things from my unit got helped my Jess she’s always a pleasure to deal with thank you!!

Very helpful and nice

Stephanie is the best customer service representative to get anything done

Britney was super awesome! She was a joy to work with and her customer service skills were excellent! Public storage needs to invest in a new payment machine , the current one is broken. Thank you for your kindness. Overall: It was a beneficial visit.

Jess was very helpful good place to store.

I dislike the hours of operation. They open at 9:30am and close at 6pm. Now anyone that has a job won't be able to get in there anyway of the week. It almost impossible!!

Brittany was amazing! She helped me download the app so I cam open the gate from my car. Thank you!

Evetime I try to come in the office no one is never there. And you can never get in touch with anyone . Because you talk to a recording and never a live person.

I walked inside to move my load in and it was dead mice inside. It’s unclean in the units and the fact that there is no 24hr access is just not worth it but I got a good deal I just spray my unit down and hopefully I won’t move my things out with no rodents

Patricia was very helpful and detailed

Thank u Brittany for all ur help

Brittany

Brittany helped me out a lot. Great service.

Brittany was AWESOME

Brittany was very helpful with closing out my account thank you!

Brittany was amazing, very patient and pleasant answered all my concerns ... Great customer service ⭐️

Brittany and Jess were great they helped me with the entire move out!

Thanks, thanks Brittany and Jess for your excellent customer service. You were very helpful and friendly.

Don't alot of people store here but it look ok

Jess was amazing! I would recommend renting here. She made the process very simple.

When I came to put my stuff in my unit for the first time no one was in the office. I paid for a lock and wasn’t able to get one. After I left due to being busy I got a call stating they were on lunch. They lady agreed to put my lock on my unit and I’d come back at 11 the next day to get my keys from the property manager. I arrived early and have been waiting for an hour. None of the numbers get you through to anyone. And the chat is based overseas so could speak to someone that way either. Unprofessional to have someone waiting outside for their keys and you aren’t even on time. Haven’t been with them a full day and will be moving my things out of here asap. No one is onsite and no one answers the phone. Do not have any issues at this site if you will need help because there will be absolutely no help at all. Called corporate and two separate people told me to leave my stuff sitting and come back later. This company is a joke. Spare yourself the headache and place your stuff with another storage facility. Every person who I saw come in said they never can get ahold of anyone. I’m closing my account with them after just one day. Hopefully they get some sense and learn how to run this facility better.

Sarah is extremely helpful and professional. I highly recommend this location.

Terrible gate hours. Once the office is closed so is the gate. Access should be from 6a-9p at the very least.

Great place and clean and Jessalyn was amazing helping me

The young lady Jess was so helpful and had great manners. She helped me through the whole process of renting my unit.

I find it very crazy that I pay my storage every month just for them to go up on the pricing. Also, broke my wrist. Went through some hardship and because I was late this month after having it for almost a year. Now they want to auction my things. When I was trying to make a payment via app to avoid late fees. The app wouldn’t allow. I called office they couldn’t assist me. I just find it very inconsiderate as a customer for us to not have no kind of assistance in a time hardship. People should try being a little understanding and get that life does happen

Jess was so informative. Very friendly and helpful. Jess is friendly.

Jess was extremely helpful when I did not know what I was going to do when I was evicted thought I couldn't afford storage, Jess help find me something that worked for me,, I'm very thankful for her . If anybody need storage stop by 79th Jess is the best !!!!!