Public Storage Self-Storage Units at 3692 Clairmont Road, Atlanta, GA

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 66/moSmall 5'x5'- Inside unit
- 1st Floor
$ 66/mo $85Best Price Label -
5'x10'Online only price$ 98/moSmall 5'x10'- Inside unit
- 1st Floor
$ 98/mo $109Best Price Label -
10'x10'Online only price$ 135/moMedium 10'x10'- Inside unit
- 1st Floor
$ 135/mo $178Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Atlanta
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Brookhaven Storage Units Next To DeKalb-Peachtree Airport
This Public Storage in Brookhaven is the perfect landing spot for local residents, local businesses or folks on the go looking for self storage space near DeKalb-Peachtree Airport.
Easily accessible from Peachtree Road, Dresden Drive or Buford Highway, this location offers indoor storage units and climate controlled storage units in a variety of dimensions to accommodate different size storage loads.
Just a few minutes from the runway, a 5x5 storage unit at this location is perfect for storing smaller loads including flight gear, travel necessities or just some important work-related materials for business travelers.
A 10x10 storage unit is a smart storage solution for families wondering where to put all of the necessary recreational gear for trips to the sports fields at Brookhaven Park or Dresden Park.
Getting ready to renovate a home near Ashford Park and just about everything inside the house, maybe even the kitchen sink, needs to be moved first? Let a 10x20 storage unit provide ample storage space for couches, mattresses, tables, appliances and boxes of everyone's clothes.
Inside the rental office, moving supplies are for sale, such as foam peanuts, furniture pads and rolls of paper to wrap delicate items.
As the largest city in DeKalb County, Brookhaven has established itself as one of the premiere communities in the greater Atlanta area. With great businesses, great parks and, of course, great residents, life in Brookhaven is second to none.
When the time comes to find some extra storage space in the area, head right over to this Brookhaven Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 201)
Came in for information about renting at this location the PM Kalia was very helpful and showed me a unit.
Great service and great location! Management is very attentive,professional and quick! Don't hesitate to use this location for your storage needs!!!
DO NOT RENT A UNIT HERE. If I could leave negative stars I would. No one is ever at the front desk. My unit was broken into from the ceiling and several items stolen. I wholeheartedly believe it was an inside job. Management is NO HELP . Save the trouble and don’t even bother with this place. They should burn this down honestly.
First time there, were pretty busy, I’m guessing everyone is moving now a days.
Terrible place to rent a unit ,your things wont be safe because they hace poor security. Not recommended at all.
Terrible experience. Waited hours for a scheduled reservation. No one answered the phone. Highly unprofessional & terrible management
I absolutely despise the fact that I cannot access my storage during the hours I was told. I’ll be moving out this weekend… I’m highly displeased and I’m usually very understanding….
This location has recently changed access hours and did NOT inform its tenants. Not only is this an inconvenience but it is a direct violation of the signed agreement that was put in place when I first moved in here. I run a business and need continued access to my items. Access is now until 6p most days and 5p others. This information was not communicated by any means. Imagine my surprise pulling up at 6:30p this past Thursday to be locked out of the unit. I was unable to get the things I needed for my business which in turn cost me time and money. The facility is not well kept and there is hardly anyone ever in the office. Roaches are spotted often. When I asked if they treat the facility for bugs, I was told no. I was given the number to the district manager this morning only for the number to continuously go to voicemail. For them to have recently increased the rent by $51, the way they are running this unit is laughable. I will be moving at the end of the month. Do yourself a favor and stay far away from this facility. Let’s hope this facility is not a direct representation of Public Storage as a company.
Why does it say access till 9....but here it is only 8 and I cant get in?
I was one of many victims of break in and theft. The person interest was sleeping in the storage unit and even some of the clients I have spoken to admit to hearing snoring and talking at night coming from a unit. Myself and others plan legal action against Public Storage.
Just left this facility after reserving the unit online. MOLD MOLD MOLD as soon as you hit the hallway leading to the units you can smell a mixture of mold, pee and believe it or not feces. Whether it is the plumbing or folks living in there it is horrific. It is dark (no natural light) and reminds you of a below the ground cellar. The man who was disputing his charges for incorrect billing stopped me outside and told me that he had to through all his clothes away after renting there for several months due to mold, and that what little he did bring home began to spread mold in his home. I will not be moving my things in here. I will call customer service and cancel and will post how that experience goes. I so which that I had taken photos but I still have my access code so its not too late just whether or not it is worth the drive.
This has been the most horrible experience I have had with this Public Storage. I NEVER write reviews, however this one has to be written. When I arrived to this unit, it was filthy, very unclean and reaked if cigarette smoke. I immediately canceled my storage space and the next day contact customer service and the facility. Was told I would be refunded my money $371 and never received it. Called again and still never received it. Called for a third time and spoke with a supervisor that was so nasty and cut me off when I was speaking. I’m currently in the process of trying to reach corporate. Then they want to keep $29 of my money b/c their unit wasn’t as it should have been.
If you have a problem or any questions your best bet is to look online. They almost never have anyone there during office hours. They put a Public Storage sticker on the lock that was my property, and no one was there to tell me why, and they didn't answer my call or my voicemail.
Paris was Great; she took time to assist us with getting our locks off.
Paris, Your service was wonderful this morning. You were very professional and informative. Thank you so much!
William Was so so helpful to , he was able to show me different units and find me the best unit to fit my needs. Moving can be stressful and William helped to make my day go smoother. Definetly great customer service
At first I thought moving stuff into a storage unit would be difficult. Not knowing much on what to do, not understanding much on how to get a unit. But with the help of Rosalyn in Public Storage, I found everything to be easy, fast, and a very good price. This would be the best place to get your furniture or anything else safe. This was a good and easy experience for me, now you should have a good one as well!! 👍
Rosalyn is the greatest! She has great customer service and she's very helpful with providing information regarding my unit such as the PS App!
Rosalyn is the most extraordinary person that really takes cares of her customers, she makes me want to keep coming back for that good customer service. She knows her job extremely well!
Paris gave great customer service! Very informative!
Great service !
Patricia was very helpful and informative. She took time out to show various units and help me pick what was best for my needs
This place should be torn down and rebuilt. I purchased a unit online and when I got to the facility it smelled like mold, dirty looking, no dollies, and no ramps. It was so bad that I decided the storage across the street and paid way more money.
Clean, and so far our stuff is safe in our unit.
Rosalyn is always very fast and courteous when processing my monthly payments. I have been here for almost two years now. Rosalyn has been so nice and helpful. This Public Storage has been providing its’ services to several different businesses from what I have learned. From what I have learned about this business, they’re actually one of the top places to work in the United States. On their website they have a ton of available job opportunities right now all over the country. So, if you need a good job, you could always check them out and see all of the positions they are offering currently. This Public Storage gets five stars! Rosalyn definitely deserves six stars though! Thank you for everything Rosalyn. I appreciate you.
they black lady rosalyn she didn’t want to tell me her name very rude and unprofessional she spoke to me with improper grammar. very unprofessional and it made me feel uncomfortable when she said pull up to the storage the lady i worked with when i had open the storage unit spoke to me with correct grammar and made me feel comfortable being there. this black lady hung up in my face and gave me the wrong number when i asked for the manager . her grammar and improper communication was not what i expected in this place of business. i would highly recommend the manager fixing this problem so i would feel more comfortable with renting the unit and putting my things into it.
I recently just called this location and Roslyn was super helpful, Very pleasant and polite. I look forward to getting another unit but at this location thanks to rosalyn!
Rosalyn was VERY nice with renting my storage unit. Im VERY happy she was able to asistente me.
Rosalyn was really helpful with a beautiful smile, she helped me well with my storage needs. Thank you !
Rosalyn had excellent service, very helpful and cautious. She solved my problem with a rental!
Rosalyn, the property manager at clairmont road is very professional, polite, knowledgeable and helpful with my move in. Great employee!!!! Thanks, Ms. Rosalyn
Rosalyn was very beautiful, kind and helped me to understand the entire rental process.
Rosalyn is an excellent manager,very fair and Courteous. Being an ex District manager in storage myself, I think she would make a excellent district manager.
Shanene was a pleasure to work with. She took care of all myconcerns. Great experience so far. Thank you.
Had a bit of a "snafu" after reserving my unit online but it was sorted out w/o too much of a hassle. Thus, working it out to my satisfaction helped save a lesser rating, at least at the Clairmont Rd. facility. I do recommend visually going by to inspect the size of the unit you choose. If you reserve online, which gives you a discounted price, the system supposedly will reserve a random unit. However, if what you see b4 hand is what "the system" gives you and you didn't like what you see, getting a "transfer" unit 😉 may up the coins on your initial price point.
Rosalyn was wonderful and so helpful! Great customer service
I had amazing customer service from the young lady Rosalyn who assisted me,with her smile, kindness and im very grateful for that. I had the best customer service ever!! Thank you Rosalyn & God Bless!
Rosalyn was a great help in my viewing of storage units. She didn’t mind showing me as many units as it took for me to decide. Her service alone is why I will continue to rent from this location.
This review is for Rosalyn both in person and on the property on 11/30 & again on the phone on 12/1. She was hospitable and very knowledgeable providing accurate information and advice to assist me with my unit. I must also mention she was extremely professional, warm & friendly as well. She is the ideal individual to represent your business from my great & satisfactory customer service experience. Great job Rosalyn to you and let's hope more employees can duplicate your personality & work ethic.
good service and friendly the person on duty, Rosalyn
Rosalyn was AMAZING!! I called to rent my unit and made an appointment to get everything set up today. She was very knowledgeable and helpful in all of my questions. I’ve never rented a storage unit before so everything was foreign to me. I really appreciate her kindness and would definitely recommend this location.
Well...2ish months after vacating, and I'm still trying to remove mold from my virtually brand-new furniture and have yet to hear a response from management despite repeatedly calling. When I moved into my unit, the process was great. The woman who helped set me up was very kind and the price was very reasonable. I was only leaving my belongings there for a year while I went to travel the country with the Oscar Mayer Wienermobile program. I intentionally eliminated all of my upholstered belongings because I was nervous about how they would hold up. The only things that were in my unit were hardwood antique family heirloom furniture, several large new pieces, and artwork. Evidently, there was an issue with their Climate Control at some point over the summer. When I arrived one year later to take possession of my items, almost everything had visible MOLD growing on it. Brand new WOODEN furniture with patches of mold. Much of it can't be removed and I've had to throw away much of it, much like I threw away a years worth of money spent storing it all. What a WASTE. I would not use this location ever again and would STRONGLY caution anyone who thinks they would like to. Most of the glowing reviews are, in my opinion, fraudulent. They're left my profiles with only 1 review. I don't know who makes a Google Review account to leave a 5 star review for a public storage facility........seems very fishy. In any case - all that aside - I think I would have been okay with everything if someone could have just reached out to me to take responsibility and apologize. Instead, I got the silent treatment. No response to my repeated phone calls. I know they just hoped I'd get tired and go away. I never write bad reviews, but this one is important.
Rosalyn at public storage was very professional and great personality. I would recommend this establishment to anyone. Best, Fareed Abdullah
Rosalyn rocks! She was very helpful and super friendly!:)
Rosalyn presented good costumer service and Was professional With renting me a unit! Thanks
Wonderful space! Rosalyn was so helpful and made the check in process super easy
On behalf of: (Ms. Deborah J. Steele/ Storage unit # 0511), we both would like to extended our deepest appreciation to: (Ms. Rosalyn, Public Storage Manager) at the: (Clairmont Road Location, in Atlanta, GA.), for her (outstanding and professional) assistance upon our moving experience from this past weekend, and because of her genuine professionalism, we do look very much forward in doing business with your company, as in general" … She truly presented, and followed the company guidelines, in regards, to both the: ( Public storage company guidelines), including the current (Corona Virus Guidelines), and we both felt safe and invited to your companies location, as well"... "Once again, she should be awarded for her outstanding manner of conduct!" … Blessings and Best Wishes Always, Ms. Deborah J. Steele, your new Public Storage Customer" - 7/15/20 @: 5:06 PM
I cannot express how great of an experience I had working with Rosalyn getting a storage for the first time ever. They put me in an easy access location for moving and storage and she took her time to explain all the details of my space rental with such chivalry and kindness. I could tell that at this location they have your best interest at heart. Thank you public storage and Rosalyn for a phenomenal first experience.
Thank you so much Rosalyn Very Polite Very nice got me in my new unit ASAP I appreciate your kindness 👍🏻 Very much recommend this storage 😇
Rosalyn was very knowledgeable and very helpful it is very good to be welcomed with a smile thank you Rosalyn . You made our day the Newkirk family
Toy was very helpful, it was a smooth transaction to obtain a storage unit.
Rosalyn went above and beyond to help me. The facility was clean and secure. I would highly recommend this place.
Very professional service,friendly and helpful
Rosalyn was Pleasant.
I want to thank Rosalind for all her help in correcting a problem with my reservation. Very helpful, not to mention friendly and professional.
Clean Units with GREAT customer service. We will recommend this facility to all of our future customers
Awesome customer service! Front staff professional, definitely recommend anyone who is out looking out for a storage. Trust me, you will not regret it!
My experience with Rosalyn was professional well handle.Service was fast an quick. All details fully explain..
Rosalyn was excellent today with getting me in my unit, and selling me items for my unit. I was very pleased with her service today!
Rosalyn is very professional and great making it a seamless transition and hassle free. They are lucky to have such a great employee. I will refer my Friends and Family.
I appreciate Rosalyn’s customer service. Very pretty and professional. Didn’t wait long at all!
Rosalyn is so nice,happy to help and very fast to get in my unit today. Thanks Rosalyn!
Rosalyn was very courteous and helpful !
Rosalyn was one of the most courteous and friendly representatives y’all have. She was great.
Just to notify everyone that public storage will not notify you by physical address if your storage is about to be auctioned. They had our physical address but decided that email was the only way to notify. This is sad when your mothers possessions are there for 5 years and one missed payment that was set up on auto pay was missed. Sad business!!!please let everyone know this CRAZY policy for PUBLIC STORAGE. And district manager doesn’t care!!!
Rosalyn was very informative and helpful. She was on point and educated me on the property. Thumbs up to Public Storage for hiring a great employee. They are lucky to have her. Kudos!!!!
Called they public storage and a lady name Rosalyn picked up the phone. She give me some really got prices about the storage, I told her that I will be coming in soon to look at the storage , she seem so educated and knowledgeable about the storage. Thanks Rosalyn for the info.
Rosalyn was so nice and understandable with helping me resolve my issue with my account. Thank you!
Rosalyn was Great! She processed my payment fast and sufficiently.
The service was amazing the young lady was great and I will continue to do business at this location
I had a wonderful experience today with Rosalyn. She was very helping with leasing me my unit. And selling me additional products to help me with my storing needs.
I just happened to stop in as i was riding by in search for some boxes i needed to ship a few expensive picture frames .. The receptionist rosalyn was helpful and honest with me which persuade me to make my purchase for what i needed right then and there!!.. Thanks much!!
Rosalyn was great. She was helpful pleasant and professional. She offered solutions to keep my things fresh while in the unit. She made the process a ease.
Excellent service, very clean. Priced extremely well. If you have any issues they work with you. Never had a complaint, if I ever need to store anything again I'll definitely use them again.
Came to this location looking for a unit to store a few things, Lashaundra Wyatt was so patient, she listened, very professional, kind, and helpful, we need more people like her in customer services...
Fácil proceso de renta. Las instalaciones están limpias y climatizadas. El personal es amable y presto a ayudar y mantener informado.
READ BEFORE RENTING AT PUBLIC STORAGE 3692 CLAIRMONT RD. Main entrace door is BROKEN - no moving in ground floor! Instead, almost all units require a steep climb up a very narrow set up 15+ stairs. Moving anything become difficult and triple the time and effort. Aside from these access issues, the on-site manager, Danielle, who at first encounter seemed to be professional and nice, became rude and dismissive. Quite simply, after signing the rental agreement, there was little to no service after the sale. After signing the contract, I tried setting up online payments and getting the support needed to make re-occurring payments online. These were met with continued disregard and disrespectful attitudes from Danielle. After Danielle's disrespect, I asked to speak to the owner. This took repeated phone calls, missed appointments with the owner, and general disregard by the owner. We finally met, after three missed appointments and was made to feel as though I was an inconvenience. Being late, cancelling appointments last minute, and not showing up at all is no way to run a business. Pedestrian gate is permanently locked, thus every time you're inside the gate and need to get back to your car or visit the office, you have to exit the property via gated entrance, then go through a traffic light, then re-enter the property to get to your car/main office. Plan on doing this multiple times - all because the pedestrian gate is chain- locked. Why would the property management make it difficult to access the office once you're on-site in your unit? Online payment portal is unnecessarily time-consuming, tedious, and very much not user friendly. Its kind of slick how this Public Storage has everyone write a review BEFORE they actually have been in contract. If you have the misfortune of being swayed by their offers, beware...
Excellent customer service
Paid for a climate controlled unit. Over the summer the AC/fan system stopped working and when I went to get my stuff the floor was extremely humid and most of my items had mold. Lost hundreds of dollars and their insurance was a pain to work with and never remibursed me for the damaged items.
Sade Banks was friendly, professional, and made the process enjoyable. Thank you for helping out.
Great management and team of staff
Very clean. Great staff.
A very clean facility!
Great place. Really neat and a very clean place. Has great employees. Towana T. Was very helpful and very professional. I will definitely come back again and recommend to my peers.
Jazmín was amazing. Asked me all questions necessary to help me get what I needed. Also very patient and ensured I was happy with the storage i got. Excellent service! Thank you.
My things had mildew and mold on it!!! Horrible horrible
Great staff!
Great Experience. Very happy with the facility and the customer service!
I was able to move in effectively with the help of Daija. She was a big help and made the process easy. Thanks Daija for your help and professionalism.
The lady working at the desk (Vida) was very helpful and courteous, making us very comfortable to rent with Public Storage.
I've been here on 2 separate occasions where the door is locked during business hours. There is a sign on the door that reads "Manager on duty with return at 12:30pm" and it's 1:00pm. Several people have pulled up at the same time, only to be turned away by a locked door and false sign. It's poor customer service and it's finest.
Amazing personality, very professional, beautiful. This girl is going places!! Customer service excellence.
Vida was great. She informed me of everything I needed to know
Vita was super helpful and the rates were outstanding
Wonderful experienc experience at this location!! Cheryl was very great and she always have phenomenal customer service the front area is always clean and i never had a problem with public storage thanks Cheryl for everything you the best
The only reason I gave it five stars...Google ran out of stars. There are two young ladies here...Hello, that's ten stars. Damn Google. Here's you two thumbs up till the other stars get here.🐰🐰 how about two peace signs...hey wait a minute, those are rabbits.
Good service...great property
Cheryl was very polite and helpful, great personality. Very outgoing, wish there was service like this everywhere.
I couldn't have had a nicer experience. Debbye called the first thing in the morning shortly after I had gone online to reserve a unit. She met with me later that morning, and showed me a couple of units, one of which I thought was perfect. She was very pleasant and knowledgeable. Thanks Debbye!
Stay away.
She was great! good price, only here short term.
Cheryl has excellent customer service and is a great asset to public storage!! She goes above and beyond all the time!!!
great customer service
Great customer service!!! Cheryl is the best.
Got my storage for $24! Had my own lock and insurance. Worked out great.
Felicia Burnett was very helpful and knowledgeable. She was able to accommodate our needs and was very professional. I definitely recommend this location
Great location,. Cheryl was a huge help.
Great service!!!!! Info was precise on target
Felicia Burkett is amazing! She worked with me on dates, was incredibly nice, and despite all that I was going through, her humanity and laughter was just what I needed. Customer service is great, I'd recommend this place to anyone!
Old building, but very good customer service
I had to move shortly after graduation on short notice. Felicia was wonderful and made my dreary morning move all the more better with her charisma and spirit. She didn't even know the positive impact her smile and helpfulness had on me that day. I would recommend anyone from Emory utilize this location.
My experience at Public Storage was fantastic thanks to Felicia! One would normally think the person working at a storage facility would not be someone to call home about BUT not this location. Felicia was very transparent in the information provided and the measurements I actually needed. She was professional, informative, timely and overall a pleasant woman to talk with. Public Storage should be proud to have such a great employee serving the community!
Cheryl was Super friendly, helpful and knowledgeable!
I love this location,Cheryl is great.there were times ,when I was undecided about a storage sizes,Cheryl would give me options and made my decision raiser.Cheryl always has a smile,upon entering office.Just seeing Cheryl smile upon entering, I'mmakes my day,even if I'm having or had a bad day.always there,that's why I'm still doing business with public storage Claremont Rd,Atlanta
My experience at Public Storage was phenomenal. Cheryl was very pleasant and maintained her professionalism at all times. I even witnessed a telephone conversation she had with an enraged customer and she effortlessly managed to maintain her composure. If I ever find myself in need of storage space while in the Brookhaven area, her store is where I would go.
Good service, convenient location and thanks to Cheryl the paperwork process went smoothly.
Went to this location, Cheryl was very nice, Helped me with all my storage needs, would definitely recommend this person. Always gives service with a smile.
The customer service i recieved today was exceptional. Cheryl is definitely a rarity!! Públic storage is lucky to have her!!
Excellent customer service; I am very satisfied with this public storage
Pam was awesome. Super fast, knowledgable and helpful.
Wonderful experience!
Sherry was the most helpful person ever. Her knowledge and focus on customer service is second to none and made my storage needs priority . Sherry is a perfect example of what top notch service is.I definitely will recommend this location to friends.
Very good service!!
wonderful experience
Cheryl is amazing! She's given me great customer service. If I could give her six stars I would.
Very convenient location on a major intersection, clean units, sometimes$1 first month on some units, happily serving customer representative Jennifer, very knowledgeable.
Cammi took great care of ne! awesome property. thank you Public Storage!
She was courteous and very friendly
Cheryl was fantastic! So helpful and informative!
Great customer service Thanks Cheryl
rented two storage units at this location 9 weeks ago, went back to retrieve a couple items only to discover mold and mildew all over everything we stored, completely damaged most everything. so much for climate controlled units, also roaches all over the place, took very good pics of the water residue, damages from mold, mildew, roaches. We'll see how good the insurance is that they required us to purchase.
I was very impressed with the service I was provided when I opened up an account with Public Storage. Patricia went the extra mile to attend to my needs.
Wonderful coustmer service. Very polite and we'll knowledgeable about her job. The upmost best service I have received in a long time. She is what coustmer service is about.
I visit that store today and she was super super nice with that customers service it's a pretty good play to go and check it out and the girl is pretty nice as and attitude
Cheryl was outstanding. I told her that I was impressed with her professionalism, personal touch, patience, and knowledge of her company. It was so refreshing to sign up with her and know that she will be the primary person that I would deal with if necessary. 5-star service from and extraordinary employee!
Wonderful customer service at this location, Cheryl is amazing. Its not very often you meet people that will go above and beyond, exceeding expectations for the satisfaction of the customers, Cheryl is definitely an example of someone who represents her company well!
cheryl was the best! great place to store!!
I was greeted with a nice smile. The entire process was smooth. I was in an out of there with out any delay. I got the right size unit for my stuff as advertised. Very clean property and location. My agent Cheyrl. Ask for her when you go there. She was on point.
Fantastic service. Will use in the future.
she was very helpful....really took the stress out of my move
Cheryl, Is a great asset to this company. I haven't seen quality and efficient customer service like this in a very long time. Her vast knowledge and willingness to go the extra mile in making sure that I understood everything about their procedures, right down to the insurance requirements was greatly appreciated. Thanks, again Cheryl for all your help!
Cheryl was awesome! Extremely helpful and got my paperwork done very efficiently!
Marisha was very pleasant and assisted with answer my questions concerning renting a storage spot at public storage. Great employee you guys have.
Excelent help she help me alot. .. today
I love this place! Convenient safe and cheap!Great customer service and not a long wait. All is good!
Cheryl is amazing! Definitely a great experience.
Cheryl was a great help and very knowledgeable and pleasant. Great experience!
Evelyn did a great job assisting me. I came at the last minute and she was able to work through my issue while providing quality and speed. I'd return to this location for my storage needs again.
Cheryl, provided exemplary customer service, was very though, professional, provided opportunities for questions and concerns and personality made for the most genuine welcoming. Her service was the catalyst for a first class experience. Continue the good work.
Cheryl was the best ever will come back here
Jennifer was very patient and helpful in helping me select a storage space. She provided impeccable customer service.
My experience with cheryl was great.
Customer service is good and things get done as expected.
Great and friendly customer service I received at this location by CheryI, she was over the top.She walk me thru the whole storage experience and got me and out the door in no time plus i got a great rate. she found me a storage location that satisfied me on the 1st floor. She kept a very pleasant attitude while multi-tasking between phone calls and assisting other customers! Wow! What a great asset to your company,she really cares about customer service.You did a great job hiring this employee,I will continue to refer customers to this location!
I LOVE LOVE LOVE the customer service . SHE EXPLAINED EVERYTHING !!!!! THANK YOU
This facility has been very helpful to me for my storage and Cheryl has been such a great help in helping me get the right size unit for my furniture. Good customer service!
Cheryl was very professional, courteous and deserves several raises. Every time I come to this location I am greeted with a smile. Excellent customer service. Definitely a keeper.
Edget was ver professional and friendly. I am very satisfied with the service that she always provide.
Cheryl and edget provided great customer service. Glad I came to this location and was greeted professionally.
great customer service and better prices than other public storage facilities in the area.
Very helpful!
Cheryl was so respectful, polite, and very helpful. 1 out of 100 i give her a 110 for customer service.
Cheryl was the best ever. You need more employees like her. She was nice and courteous. I will definitely refer this location for future storing.
Super easy to sign up online and great service in the store. The staff were courteous and professional and made completing our lease agreement a breeze. The location is convenient and the facility is very good.
I was shopping for storage for a friend of mine who had a bad storage experience. so I decided to stop by at the public storage on clairmont road. Cheryl was really the best thing that ever happened to me. she worked me through the whole process and she is awesome.
I've had a storage room (10x20) for 2 years and I've never had a problem with my unit, the facility or the two people who run it. In fact, they have always been so accommodating to my needs. I recommend this place to anyone who needs storage and in fact, I'm about to rent another unit for my business from this same location.
Cheryl and Edget were wonderful help to us! They made everything simple and easy. Such lovely sweet beautiful ladies! We really appreciated their help.
Cheryl and Edget are the very best, every time I visit the store they make my visit very enjoyable. Keep up the good work ladies :)
I have been with Public Storage for a very long time and the service at this location has been fantastic. I have been especially pleased with representative Cheryl. Unfortunately I am vacating but when I return, because I always do I will return to this location because of the bright smiling faces.
Great customer service! Cheryl was a joy! Found me a convenient unit to suit my needs. Friendly and fun and very organized!
Sylvia was great although she had to transfer me I still enjoyed her in presence
Great customer service at this location. Cheryl was friendly, knowledgeable and efficient. I would recommend this location.
I came in yesterday to buy boxes and asked several questions. Edget was very knowledgeable and helpful to me. She recommended several items and to buy a unit here for my future needs!
I had a wonderful experience here. All paperwork was reviewed and every question was answeeed in detail by two very professional property managers Edget and Cheryl who are great employees at public storage, this is why I have given your property five stars.
Great Customer Service! I am not one to write reviews, however that great and friendly customer service I received at this location by "Edget" & "Cheryl" not only deserved comment, but I chose to rent here AGAIN because I got a great rate, and because Edget remembered me from previously renting here over a year ago, and happily made sure that she found me a storage location that satisfied me on the 1st floor. I was so impressed about her genuine desire to make sure I was satisfied with my rental, the next day I referred my brother to rent a space as well. She even found and rented my brother a space directly across from mine! She introduced me to "Cheryl", the other great customer service rep there, and Cheryl too has truly shown that she cares to take care of the customers. I was in one day to pay my monthly fee and Cheryl was swamped all at one time with customers and a ringing telephone. She kept a very pleasant attitude while multi-tasking between phone calls and assisting 3 customers! She did this with a great smile, while apologizing to us all including the person on the telephone! Wow! What a WORKER! We all were impressed! She really cares about customer service. Public Storage, you did a great job hiring these great women! I will continue to refer customers to this location as long as they are here!
This place is horrible. I moved my stuff out. Everything was covered in mold. Rat dropping everywhere. Stay away from this place.
Cheryl was the best. Very professional and friendly.
Well maintained. Kept clean. Clean bathroom. BUT prices keep going up every six months or so for no good reason. :-(
The employees are very friendly and helpful all the time. Great location to store personal effects.