Public Storage Self-Storage Units at 1865 Savoy Drive, Chamblee, GA

Lavon was amazing and super helpful. He helped us promptly while making great conversation. He was very pleasant, knew how to get my problems fixed quickly and his customer service is great. He was quick to help us but also helped others along the way.

The property manager at this location, Lavone is a precious peach!! Incredibly sweet, empathic, helpful and dedicated to his customers. I’ve been a customer here for a few years now and I’ve met several employees in that time. I can say definitively that Lavone is the most conscientious person I’ve ever encountered at Public Storage, or really any other storage facility for that matter!

I wish I could put ZERO stars ! DO NOT LEAVE YOUR BELONGINGS HERE ! No one EVER is there or answers the phone ! These reviews are fake ! My unit was ran through and half my belongings stolen ! I was never notified just a new lock put on. Either that or the people who work there have been stealing from me. No one was at the location for any assistance for 3 days and no one would come to the store to help. I found my lock inside my belongings cut off with and electric saw , how did my original lock get inside my unit ? And they’re lock put on ! !!!? They had open access to my unit for over a year and now over 5k worth of merchandise and memories are gone ! I was never notified my lock was tampered with or if anything was gone. We missed one payment they change the locks. We paid it wayyy before 30 days And they told us to change the lock to ours but our stuff would be safe, that is ALL we were notified about ! Not being able to come back to the state We just left their lock on thinking our merchandise would be safe. Then come back to our merchandiser stolen, including a three-piece couch

Great facility, super friendly manager. Safe and secure. Have had things here for 3 years and not a single issue. My indoor unit is air conditioned, well lit and and very easy to access for loading/unloading. Lavon at the front desk is so friendly and professional. He has been a huge help for every step along the way and goes above and beyond for each request I've had. Always felt welcomed and happy to store, in large part because of Lavon and his upbeat attitude.

Levon took care of me and got me set up quickly. Amazing customer service, especially as someone who had never rented a storage unit before.

Levavon was extremely helping. He assisted me with a reservation and moving into a unit. I thank Levavon for great customer service!

Today was move in day and Lavon the property manager was very helpful and kind. He was very kind and went above and beyond.

Great, clean facility. Conveniently located and easy to access. Lavon was a pleasure to work with. He was very professional and personable. He also took time to answer all of my many questions. Thanks to Lavon, my move out process was a breeze!

Thanks Lavon! He was attentive kind and super helpful!

I had a great experience with this location and had excellent services provided by Mr. Lavon.

Do NOT use this facility!!! First, they advertise everywhere & charge you for a climate controlled unit. Even when you log into your account online, it says that your unit is climate controlled. However, it is NOT! Then when you talk to the manager at the facility, they tell you it is NOT climate controlled & look at you like you lost your mind. But call the home office, and they say otherwise. (Make up your mind people!) Second, when it rains, it floods. Water gets in everywhere. And that is not an exaggeration. Oh and let's not forget the long elevator ride to go up one floor. I could go on and on with a bunch of stories, long story short, go elsewhere!!!

Lavon was awesome he help me when I was not being helped by another location was extremely nice guy from the start I appreciate. Thank you so much for all the including the Customer Service rep.

Lavon was great and very helpful

The people that work here are nice enough however they never EVER, answer the phone. Which is terrible because you can’t get on the phone with anyone else with this company, it will always direct you to speak with the property manager who is quite literally never on site. The person to remove locks never comes around soo when you need a lock to be removed, you’ll be waiting weeks while your still suppose to be paying for a unit you have no access to. Lastly, the monthly bill keeps going up, I signed on for $140 monthly and now- some how without explanation I’m paying $200+ monthly. Again, no one to contact about this!

Lavon was amazing! He was very thorough in explaining the process and proficient in giving us a tour of the property. Extremely friendly, knowledgeable and professional! A great representative for Public Storage!

Amazing customer service! Lavone was so helpful!!

Lavon is a pleasure to work with. Great customer service skills.

Lavon is absolutely the most amazing person that I talk to at public storage. I had an issue with my unit and. He made me feel confident that my belongings were safe and if I had any questions to always call and he will be there to assist. Thank you so much Lavon for speaking to me and making me feel heard!

Thank you Lavon, You are the best! Great place to rent a storage unit. Lavon is the sweetest and most helpful person. Thank you for having such a positive attitide. This is the best place to rent units with an awesome experience.

Wow, there are few people as kind and helpful as Lavon. He goes above and beyond so I wanted to make sure that he is recognized for being so great. Please ask for him when you go there. I know you will be well taken care of like I was. Thank you, Lavon!

Definitivamente Jackie es un empleado 5 estrellas, nos explicó todo con detalle y nos ayudó con nuestras dudas, grandiosa experiencia para nuestra primera vez…. Estuvimos muy poco tiempo en el storage pero LEVON nos ayudo a cerrar ese ciclo fue tan amable y nos despidió con una gran conmoción y empatía, definitivamente si de hablar de servicio al cliente se trata Levon es tu hombre, ojalá en el mundo existan más personas como el

Lavon was absolutely amazing! The best service I’ve had ever. He helped me with my unit transfer and made the right calls to move me quickly. Thanks so much for everything! You saved me!

Lavon is a great manager with excellent service and makes this rental very easy.

LaShana has been incredible, quick to find solutions, and patient assisting me with my access code issues upon move-in. Thank you!!!!

LaShana is the best Public Storage manager that I have seen and I have been dealing with Public Storage for a long time.

Highly recommend this location, I must say LaShana! is amazing person to ever work for public storage and she went above and beyond and needs an Oscar award ,a raise or something because she help me out so much along with encouraging words when I was stressed out. Thank you! again so much I really appreciate you.

LaShana was incredible. She helped me update my credit card and told me about the app! Even gave me a tutorial. Her great attitude and energy was so refreshing. You definitely have a keeper in her!

The one next door is better.

Most of the times there's no one to attend

Everything was smooth until it was time to end my membership. Have been trying to return my lock and key before the beginning of April but no one has been in the office. Now they’re trying to charge me an extra $120 talking about corporate policy. Smh scam.

My mom and I went in to ask questions about renting bc I am moving over the summer and Miss Lashana was extremely helpful answering our questions. She was so nice and her down south hospitality is refreshing! We’re not renting there bc it’s too far out but we will be renting from Public Storage just closer to me just on the strength of Miss Lashana 🫶🏼

Great customer service , this manger was always helpful anytime I call for help ..

No one is ever on location 👎🏾

Mary was very helpful and very kind! She was by herself and still took the time to show me my unit and answered all of my questions. Pay her well!

We had two units broken into, with thousands of dollars of items stolen. The thief systematically stole items on a weekly basis. We have locks on our units and tarp at the roof, so we couldn’t figure out how the perpetrator was entering until the police pointed out that the lock’s key mechanism was loose, which means someone was jimmying the locks. We allowed the officer to fingerprint the locks because only two individuals prints should be there, other than the store’s manager or staff. Although we cannot receive our items back, we know that the universe will take care of the person much better than we can. So we have solace in that. Because of the break-in, we decided to move our belongings to a competitor, with better security. Public Storage only has cameras at the elevators, so spaces cannot be monitored unlike our new, choice company. I would strongly suggest putting a deer cam or video recording camera in your units if you choose to rent at Public Storage. That is the only way to catch a thief at work.

Ms Mary was great and fast with check In and service.

Mary provided amazing customer service. Extremely helpful amd friendly.

Great customer service

Tony is amazing! Went above and beyond to help me. Public storage better give this man a raise cus they can’t afford to lose employees like him.

Ms. Akia was awesome . She did what she had to do to make sure I was situated and great! I recommend this location Ms. Akia is so sweet

It's a storage spot, my items are safe here. Sometimes the access key pad acts funny, but it's cool.

Tony is the best at the location. He came sure you understand and know everything you need to know if you’re new in storage life. Thank you Tony

I recently purchased a storage unit. I was assisted by Luvenia "L" she was the best. She was very polite and helpful getting my unit set up. The location was clean and they have EV charging, which is helpful for me.

In a great spot!

I’ve been here on three separate occasions and there is never anyone in the office. I wouldn’t recommend this place to anyone!

Ms.Mary is wonderful is wonderful. She has been a pleasure over the year, I’ve been storing here. She is above and beyond🤩

Mary was very helpful and ensured that I rented the perfect unit. She gave me great recommendations on how to protect my items in storage and made sure I understood my lease agreement.

Mary Elizabeth was very helpful and informal she is real good at what she does. Thanks Mary

Great storage spot

New property manager really has the place looking great. Thank you Tony

Camron went above and beyond to help with an issue I had regarding transferring units and lock refund.

I went to this location a couple of days ago I was assisted by a gentleman named “Shaq” I believe. He was very professional and attentive to my 21 questions. Lol He accomidated me perfectly after I booked a rental at a different location and didn’t realize I didn’t book a floor level rental space which is more convenient for me! I would definitely recommend!

I walked into the office to rent a space. The staff was extremely nice.

I am renting a storage in chamblee, and I have to say that the current manager Sachi is very helpful, professional and friendly. She helped me save 200$ monthly(more then 2300 yearly) and get a better storage unit for my needs.

Great facility. But mainly the absolute best customer service service. Kalino went above and beyond to help me get my rental agreement situation worked out.

Mary is our service representative, she is extremely helpful and got us the right size we are looking for, and also showed us around the property (dock, doors, access entries and exit and lock features, Insurance, multiple options). She setup our account very quickly and in about 20 mins we were completely done. She is very polite and absolutely gone above and beyond and left us a great customer experience. I would recommend this place to anyone who is looking for a great storage place.

Mary was very helpful when we rented our unit!

Storage Manager Angela is very helpful And very responsive , helpful. Thank You- Sai

Went to this location at 2pm and 4pm and nobody was there to assist in the office. Wasted my time.

I'm starting my Christmas shopping early and in order to hide the gifts from my daughter's i decided to rent a storage for the first time. I had no clue on what to do. Angela Delong working at the time was wonderful in helping me decide the size and explaining about the unit and what I needed to know and made the process super easy . Definitely made me feel at ease leaving stuff here. Angela Delong Thank You so much for your help.

I went to rent a place in this location and had help from Mary in the front office and she was very nice and cheerful.answered all my question with no problem and went all and beyond to help me out

Do you have parking places for a 6*12 trailer and I would like to know the cost, that's one the second is I would need a 8*10 unit as well, I would like the cost for both?

What else can I say Public Storage

Great service from Mary. Quick day-of reservation and move-in. Clean facility, easy access, helpful staff. Thanks, Mary!

Mary was my representative and she was great. She was friendly, answered all questions I had and was able to get me all set up in a timely manner. In addition to her excellent service the property was clean and well kept… Glad I found it!!!

Mary was extremely friendly right off the bat, she reached out quickly after I submitted an online hold and then she catered to my situation where I was at the location that was closed. The location is easily accessible and safe.

I had a great experience. Mary was so helpful to select a storage unit. She took the time to explain all the details. She did an awesome job providing great service and I appreciated her kindness. She was very knowledgeable.

Mary was excellent and patient with my mother. The process was quick and very easy as Mary provided all the insight of the property.

Mary is the best! She went above an beyond to assist me even after they closed! She’s awesome

Mary was my representative and she was phenomenal! She took her time making sure I received stellar attention and answered all questions I had. She walked the property with me ensuring I was satisfied with my unit. There were so many people coming at once and she gave everyone the attention they deserved. The grounds and units ans hallways were clean, elevator clean, and the process was smooth reserving our unit. Thanks Public Storage! I look forward to a continued great working relationship.

Mary helped with my check in & was very pleasant to deal with. She helped accommodate the best time for me to come so I can have a smooth check in on my lunch break! Thanks so much again. :)

Ms. Mary is AWESOME!!! Every time I come inside for assistance, she has a delightful smile that welcomes you. Super friendly and willing to help.

Miss Mary is the greatest, most welcoming and genuine person! Always available and here for advice and help!

Ms Mary was very helpful, very attentive to my needs and assisted me above and beyond. Walked thru everything as well as provided the correct unit size needed. 1st time renter of public storage and was an easy process with Ms Mary.

Ms.Mary was wonderful!! i was in and out. excited for my stay!!

Beware of large, unannounced increases in rent! These guys will start you off with competitive rates and then jack them up every few months. In the past year they raised my rent 48%, including 21% increase in last month! When I complained that I received no notice of increase, all they told me is that I should have gotten one. But they could not produce a copy of it. I will be vacating three units as soon as I can get movers lined up and going someplace where the don’t gouge their clients. If you only need storage for a couple of months, these guys are fine. But if you need a long term solution look somewhere else.

Ms. Mary is a true professional. I recommend this location 100%

Marry is very helpful. Would recommend for anyone to come over here and grab a storage

Mary has helped me with getting things squared away. Always helpful and courteous.

Ms. Mary was very helpful. She is the best of the best.

Mary is the best 👌.

Mrs. Mary was an amazing property mamager and customer representative. She Made my process easiy and hasle free with paying online

really nice staff. and was very clean

Mary was awesome! She was the most positive person that I have come into contact with in a very long time! Definitely glad to be a part of public storage now. I suggest everyone come here that needs a unit.

Mary was such a big help , she helped me load my things , where my storage was , how to use the lock & helped watched my son while I unload . Thank you so much Mary . I really appreciate your help

Mary was a great help, outstanding customer service!

I'm so thankfull that Mary was able to help me out making the process super easy and efficient, her professionalism is top notch. Definitely recommend this location.

Ms. Mary is very sweet and was a huge help with getting me my storage unit. Very professional and easy process.

We have rented 3 units at this location since April 2020. During that time, they have upgraded to a cool lock system that allows me to enter the property with an App on my iPhone. They also have a new property manager, Mary, who has been wonderful. She is responsive, easy to work with and keeps the property very clean. I highly recommend this location.

Mary, the store manager at Savoy, Chamblee Georgia Public Storage, was so helpful to secure my storage space, walk me through the application, help download the app and advise on gate codes, made it easy to upgrade to a larger storage space, showed me around the facility and most delightful, had a fabulous mindset. Her happy and smiling face revived “customer service !” What a pleasure to meet Mary. She validated my choice with Public Storage ! Thank you Mary !

Ms Mary is a gem. She was courteous and professional and made our experience easy. Even though masked, I could see her smile as she nicely explained the procedures and walked me to my unit. I recommend this location because of how amazing her customer service is. Thank you, Ms Mary!!

Mary was so pleasant and helpful. She answered all my questions and made me feel comfortable with knowing my things would be secure here.

Mary was very helpful when looking at different units. Very understanding of my situation and even sent me to a different public storage location down the street.

I want to thank Mary so much , she was so kind Nd helpful and she called me today to see if I found what I was looking for Nd now I am a new public store member

Mary was very helpful with my move in and made it very smooth and easy!

Mary is a new property manager and is very helpful where most weren’t at that particular public storage. My light in my storage has been out for a month now. I let Mary know earlier this week after countless attempts with other associates to resolve my dark storage. After 5 days Mary contacted me back to follow up to assure me that she is working on scheduling contractors for my light. I appreciate the follow up and great customer service. My light is still not fixed but at least I have someone who cares want to follow up and sincerely want to resolve my dark issue. Thanks Mary I’ll wait on your follow up!

speakeasy a wonderful experience at public storage on Savoy drive came in to make a payment Mary was very helpful to me and answering other questions that I had in transferring my unit here love when I'm a customer and the customer service people are very nice to me and she was thank you

Excellent and superb service by hard working long suffering my girl Mary

I recently moved my belongings into my storage unit. The process was very simple. Talked to Mary the property manager today and she was very helpful.

Thanks Mary for answering my questions and showing me the different storage unit. She was kind and was readily available to listen to my concerns and provide a solution. Highly recommend this facility!

Mary was very professional, accomodating, and charming. All my needs were met and questions answered. I will be recommending this location in the future.

Hi, Mary-was a excellent host helping me out with my stroage. I had a concern about something that had happen and she was patient, kind and understanding and she totally went out her way to make sure I was satisfied wirh a 😁on my face. Thanks public Storage for having her on the team.

I went to get moving supplies and Mary was extremely helpful!!! She showed me moving bundles and helped me find the set that would be perfect for my move. Quick, helpful, friendly service!! Highly recommend!

Mary is incredibly helpful and a pleasure to do business with! A few weeks ago I realized that I left my unit unlocked one Friday morning and was freaking out because I couldn't get back to the area until Sunday. I left a message with the front office and Mary called me back immediately to tell me that she'd already taken care of it and put a temporary lock on the unit until I came back to have it removed. I was completely relieved and felt secure knowing that Mary and the rest of the staff were looking after me and the tenants at this location.

Ms Mary is awesome!!!! So welcoming & helpful!!! She needs a raise!!!!

Much gratitude and 🌟500 stars🌟 to the lovely Ms. Mary who not only promptly returned my call, but also answered all of my questions with outstanding professionalism, kindness and grace! Please give this gal a raise! She's awesome! ❤👊💯🌟💯🤗

Always a kind and knowledgable person in the office. Never have any issues...great price on units...temperature controlled...worth our money.

Tear was very helpful thank you for helping me with my storage.

We have recommended several customers to this facility. Tear's customer service has been exceptional

I just moved to GA about a month ago and it seems like everything has been so hard and everyone has been so rude, until I went to this storage place. The young lady that assisted me with such a beautiful name TEAR! She was such a great breath of fresh air. She really know her stuff when it comes to her job. She also personalized our conversation just to put me at ease. She told me that she had moved from Miami and so am I. Georgia need more people like Tear. Great job Tear, you deserve a raise!

The manager, Tear, was a pleasure dealing with. She acted in a highly professional manner while also having a great attitude. Would definitely suggest people to use this location.

Tear was extremely friendly, knowledgeable, and helpful. The facility seems well maintained and safe.

Amazing both ladies were extremely helpful and kind!

Update: I have changed my review to 3 stars since the district manager called and offered to refund me for the full month due to my inconvenience which is appreciated. Although it took over week, they did resolve my issue. I’m sure in the future now, they will notify surrounding units if they notice and issue like this again. They are great while things are good, but if there are problems they are very unhelpful and provide horrible customer service even when they are at fault. I will never be using them again sad to say. A tree fell into the unit next to ours and rain/flood damage occurred and they negligently failed to notify surrounding units given that water spreads through floors and walls (even if it doesn’t look that way at a glance). Our things on the right side of our unit that share a wall with the one that had the leak, are damaged and covered in mold.

Service is extremely friendly here! Gwen was a temporary property manager and helped check us in and did a great job when I was getting moved in. I've also met the main property Tear and she's also really friendly and helpful. ***The only reason this review isn't 5 stars is because of the hidden fees which aren't disclosed when renting the unit online. I'm not sure if this is standard practice but I was a little surprised when I first walked in. READ BEFORE RENTING!!! 1. The $1 online move in specials only apply for the month you are starting and do not get prorated. Example: if you rent on January 31st, your rent for the month of January would be $1 and then the full rate starting February. IF USING THE PROMOTION, MAKE SURE YOU START EARLY IN THE MONTH! 2. You are required to have insurance on your unit which is not included in the cost of rent. Public Storage sells it for ~$15/month but you may be covered through your homeowners or renters insurance in which case you can decline it. Check your insurance policy. 3. The units use a unique lock which you must buy prior to moving in. They sell it for about $20. You may be able to buy them online but I haven't had any luck finding them.

Sunday January 12th 2020, I visited Public Storage on Savoy Drive to rent a space. Upon arriving I notice the parking lot was clean and well kept no trash or anything in front or near the building. Entering into the building I was greeted very professionally by a young lady named Charissa. She gave me the best customer service I've ever had and she made sure information was clear and understandable, which that made the renting process very easy and not hectic at all. I'm very pleased on how she was very professional and attentive to me I would highly recommend Public Storage.

Tear had amazing customer service. She’s the best in the business.

Just did a walk in had the pleasure of meeting Tear the property manager. Everything was quick and fast will recommend this location to any and everyone.

Staff is very friendly & helpful. The property manager Ms. Tear is a delight to work with. Everyone was insightful & supportive during my move.

Just left this storage property awhile ago looking at different units with my mom trying to figure out what our options are, and I gotta Tear the property manager was very helpful and great to talk too.

There are no lights in the units. Pretty dark scary place to keep my stuff!

Great service. Tear is awesome. When I need a rental space in the future I will be sure to come here and to see her bright smile. I will also refer others to this great location because of the reasonable rates.

Just rented a storage space at this location. Site manager was nice and very helpful, check-in was quick and smooth, and the space was clean and easy to access.

Tear is very helpful and she gets the job done. she is very friendly and awesome to talk to, will definitely recommend renting from her at savoy drive

Very Fast and accommodating also someone there to help very friendly staff

Tear is very friendly and nice. She makes you feel welcomed and worth renting a unit from.

Amber was extremely helpful and attentive. Her patience made the process much easier. I didnt feel rushed or overwhelmed. I would recommend this location to anyone!

Tamiyah was very helpful and courteous glad I was able to get assistance from here very nice girl.

Keisha is outstanding! She's knowledgeable, friendly, willing to assist. Public Storage needs more just like her. Unfortunately that frequently has not been the case.

I've been uncertain about the date of when I was moving and when I would need the storage unit, but Sherea kindly kept my reservation and it ended up working out just fine to the time I need to move. She was thorough, understandable, and patient with me as she explained the procedure of having a storage unit and what is expected of me. I found her personality really engaging and laughed more than once. The space provided feels like a bargain for what I'm paying and I have more than enough room for my things. The building is clean and secure. I feel confident in my choice. Thank you, Sherea!

Sherea She was very helpful and pleasant. Great service.

Keisha is awesome... told me all of the promotion and helped me find movers

This place is the absolute worst! I never had an issue until I left the place. Someone at the facility accident charged my account when I left, I called the property manager. FINALLY got ahold of them after calling back to back. They would pick up the phone and hang it up constantly. When they answered the phone we went through my closed account and they said the charge on my account was an error on their part and not to worry about it, that they were putting in a dismissal request. Well now a month later COLLECTIONS is calling me saying I never paid the amount! Of course couldn’t get ahold of anyone at the facility. Customer care couldn’t either. They gave me the district managers number, no answer. This facility is extremely unprofessional, and at this point I will get an attorney to fight the balance. I’d rather pay more to an attorney than to an unprofessional business for no reason.

Manager of the facility was great. Move-in was very accommodating. Unit is clean. 5 months after moving in, had a notice mailed that my rent was going up 32% from $52 to $69! 32%!!! Called the district manager who said it was the way they wheel and deal. I can understand a 5-7% increase...not 32%. Just know that's what they'll do. I'm going to move to another facility that is closer to my home since the rate doesn't justify the location anymore.

Gwen was awesome - super helpful! Location was super clean and we were in and out with a great space!

Needed a storage on short notice and Sherea was very helpful and polite. Great customer service! Went in Last week to pay my storage fee last minute and manager was very helpful. Stayed after closing time and even assisted with payment issues. Kudos!

Expect employees to do the absolute bare minimum, included closing early and refusing to give service. When dealing with a problem, management laughed at the complication, begrudgingly called in to their manager, and was completely uninterested in solving the issue. With countless other storage options in the perimeter, go with a storage company that actually cares about customer service.

The office staff was so incredibly rude and disrespectful that I decided to move my storage stuff to a unit in Gwinnett county

I have used a few Public Storage facilities because they offer an outstanding service at an unbeatable price. I'll admit to being a raving advocate that refers all my friends and family members to them. Thank you Public Storage and thank you Ms. Sherea!!

Great customer service. Great price for the amount of space. Glen was very helpful, kind, and patient in helping us find a storage unit. She even stayed 30 minutes after hours to make sure that we were satisfied.

Sherea I had the best customer service! If I could rate more stats I would

If there's a -star I would rate this location 3 negative stars! Manager is very RUDE and will fight the customers - very sarcastic and doesn't know how to build rapport no matter how nice you are. She probably doesn't know she is rude - definitely needs to go to a manager training or PEOPLE SKILLS training. Today is the 6th, I just paid my monthly rent until the 30th but I will take all my stuff out and move to LIFE Storage --- a little more expensive but hey! I don't have to deal with people with no skills

I rented a unit from Cecilia and the experience was very easy and efficient. I went to several other locations where their units were not well cared for but upon entering and renting from here you can tell they take pride in the facility. Thanks Cecilia for making my transition easy.

After an incredibly stressful move and subsequent need to obtain storage FAST, I lucked upon this nearby facility. I met with customer service representative Sherea who was incredibly kind, friendly and professional in demeanor. She showed us several storage options and explained all the details of each unit. We settled upon a space, signed paperwork and locked our unit in no time. It was hands down the easiest aspect of the move and I will most definitely look forward to seeing her shining smile when we stop in to store our things. I'm sure the other reps are very nice, but for a hassle free move, call ahead and make sure she is there when looking. Thank you so much for all of your help, Sherea!

No lighting in my unit going on 2 years! Ive been asking for a new light. Told they don't have any. Yet you get hundreds a month from me ?

Clean and well maintained facility! If i could give more than 5 Stars I would

Clean place and great service! Sherea at the front desk was fabulous!

CeCe was a great help. I would recommend using this public storage for all your storage needs

This place has great service and Sheilice the manager was very helpful!

Beware of the fine print! The Public Storage website allows you to schedule move-out dates for any day you wish. However, when selecting the first of the month, the site neglects to mention that you'll be charged that day for an additional month because you scheduled the move-out date past the 31st. While the staff in the office were unable to help, the Customer Service line simply refused to help with no sympathy. After trying to navigate the circular prompts that attempt to push you back to the local branch, (press # to bypass, btw) I was connected to a very apathetic and bored sounding staff member that told me I should have closely read the contract and that the online tool was just a convenience feature and not informational. I requested the supervisor, which was greeted with an amused, good-luck-with-that attitude. I was met with a voicemail and have not heard from them yet... While I found the local staff friendly and helpful, this corporate customer service experience has been, so far, beyond disappointing. Comcast circa 2010 disappointing...

S herea was very helpful, informative, and had great customer service.

Sherea was nice and friendly. Space was big but well maintained. Great place to store your belongings.

Sherea helped me out and had exactly what I needed after going to several other locations and being disappointed that they did not have what was posted online. Sherea was very knowledgeable and made it a quick and easy process. This is the location to go to.

Ms. Sherea was very helpful in my endeavors to finding a storage. She answered all my questions with much knowledge and confidence. She was very courteous and delightful. I would definitely recommend this facility!!

Ms. Sherea was amazing. And took her time and was patient and professional.

Great customer service, clean environment!

Quantum gave great customer service!

I had excellent customer service by Quan at this location. She went above and beyond and felt my frustration once I found out that my reserved rates were no longer the same. It turned out I was never informed by the original lady that helped me that the rates change every 7 days, even if you reserve weeks in advance. Quan took all the steps she could to make sure I left without a frown on my face. She found a new rate that made me more comfortable and pointed me in the direction to make sure I had a storage that I wanted at a good rate. I love when people go above and beyond to make their customers happy!

I rented a storage today and Sherea was the best!! Her customer service was great and her knowledge of what I need was the best!!

Our Chapter chose Public Storage to store meeting supplies and archived materials that was centrally located in the metro and easily accessible for our members. Our experience with the staff has been excellent. They return calls quickly and help in any way. The facility is clean, well lit, and very safe. I would highly recommend using Public Storage on Savoy Dr. in Chamblee.

I came in from out of town to help my mother move her things into a storage building. Due to unfortunate circumstances, she had to move from her home. From the first call, to the actual drive over, Jessica was so friendly and helpful. She was knowledgeable and went above and beyond to make us feel comfortable and that my mother's belongings will be safe and taken care of. This was the first time that either of us had to use a storage facility, and we both were nervous, however she made the whole process easy. Thank you so much for everything, Ms Jessica! I will be recommending you to others!

Jessica and Amber provided great customer service and were very helpful. Finding a storage space online was easy and finalizing the purchase of my unit in the office was quick and efficient. Location was convenient for me. The property is well kept inside/outside.

Amazing Service from Amber and Jessica

Jessica was extremely knowledgeable and helpful. She let me choise my favorite of two 5x5 units, and had my paperwork in a few short minutes. Very pleasant experience!

Jessica the manager was super helpful and kind! This location is clean and stocked well. So glad we stopped here and are using their facility.

Super friendly employees and a great place to store your belongings

I went on a Saturday and both elevators were broken. No one told me. I had to take my boxes up the stairs. :-(

Stop by to check prices and sizes of storage units for my upcoming move. Jessica was extremely helpful answering all of my questions. I would like to thank her again for taking the time to show me the spaces that will fit my needs. See you in a couple of weeks!

LOVE THIS PLACE! Jessica was so friendly and made everything incredibly easy. They go above and beyond to make sure everyone has the best experience possible. Quick, easy and reliable.

I recently contacted public storage about a rental,the service I received was totally amazing,Mrs.Jessica was the most friendly and helpful person . She had all the answers to my question, even had great suggestions. Thank you Mrs. Jessica for a wonderful experience .I will be using yall for my storage needs when we get ready to move. Thank you for your help and your Kindness ,very professional!

Jessica was super helpful providing me with the information i needed. I will be back to store with her .

Good location and people’s are professional

We worked with Trevion, she is so nice and helpful, answered all of our questions and made the whole process quick and easy. The facility is clean and well kept. My only complaint would be they didn't tell me in advance they require insurance on the contents of your storage space. Would have liked a chance to compare the cost with my insurance company before being forced to purchase from them.

Trevion was very helpful and kind, assisting my elderly Mom rent a storage unit. Thank you!!

Trevion’s customer service skills are amazing. She was so accommodating so me and my coworker. I highly recommend her and this location.

The staff are misty cool .. Trevion did help the beat wonderful job , from showing my unit an it’s a clean place

I would definitely recommend this facility! The young lady that I spoke with was nice, very helpful and answered all of my questions.

hello, how many total units at this facility? 800, 900 maybe 1000? let me know, thanks

Its good And I love it

Ms. Tiwanna at this Public Storage location is a GODSEND! We came in THREE MIN after the office was closed but she opened the door anyways and saved our day! She has and obviously goes above and beyond for her customers every day. If you're in need of a good clean storage unit with great customer service I highly recommend this place to anyone and everyone! Thank you so much Ms Tiwanna!!!! God bless you!

Service is excellent... Thanks for your help

Wonderful experience!! Tiwauna was very helpful, friendly and professional. Highly recommend!

Tiwauna was absolutely awesome and helped my day turn into a happy one after a long day of headaches. I would highly recommend using this facility and making sure she is at work!! Thank you so much for your help!!

Tiwauna was a great help!

I would like to say that we received excellent service. Tiwauna was polite and Knowledgeable. The process was quick and to the point. I would recommend this storage to anyone service was excellent. The place was also clean and neat.

This is a good place for your storage speak to Tiwana is great she is very helpful and knowledgeable!

I had a very good experience. The office staff was courteous and helpful. I rented my unit for about a year and a half. Move in and move out was easy. Everything went as expected. I would rent a storage unit with this location again.

Tiwanna provided great customer service . Really went the extra mile . Thank you.

They ask you to write a good review right after you sign for your unit, which explains all of these great reviews. This place is awful. Reasons why: -They say they stay open until 6pm. They don’t. -They keep the dollies in the office, so if you need one when the office is closed… good luck with that. -I was here during a rainstorm, and the elevators gave out. There were no generators, and the entire facility went black. -They advertise AC, but it broke in my building and did not work for 6 months. -They require you to buy add ons and extras, so their $1 special ended up being a $30 “special.” -They claim that they keep the doors locked, but countless times I came here and the door was open (the one that looks like a garage door). The other door had a broken lock, so that was also easily accessible. -Shady business practices. I requested a pro-rate, then the person I spoke to on the phone said they spoke to me, and I did not request a pro-rated cost. Spoke to the manager, who said they would reimburse me for the entire month I did not use. When I called back, they said I was no longer in the system and they had no idea what I was talking about. Pros: -Good location.

Ms. Tiwauna is the absolute best!!! So helpful!!! ... I am happy I came to pick up my mattress pad and I am not going to get my storage unit here instead of the original facility I was going to use!

Tiwauna was very polite and helpful. Move in was painless.

Tiwhuna was very helpful and made our experience amazing. Best experience!

Tiwauna is a very lovely woman, who helped me with my reservation today and answered all of my questions. You can't get no better than that folks. It's a great place to store your stuff.

Awesome Customer Service!!! The manager Tiwana was kind and professional. I would recommend this location to anyone.

The manager, Tiwauna, was very professional and helpful. The instructions and policies were clearly explained. Units were very clean.

Tiwauna does a great job assisting customers with their moving needs with this property.

Tiwauna was absolutely wonderful! She was so helpful and pleasant to speak with!

Tiwauna provided remarkable customer service. It was a pleasure dealing with a knowledgeable customer service agent.

Tiwauna is was amazing. She was so helpful in transferring my account to a unit that was better suited for my needs. I'd recommend this location to anyone looking for a clean location with great customer service.

Tiwauna is the best. She just saved me $200. Thank you!

Tiwauna was wonderful! She was very helpful and able to answer every question I had. I give her 5 stars!!!!!!

Excellent Experience, Tiwauna Outstanding Customer Service

Tiwauna was very personable and helpful throughout the entire process, from touring to submitting my payment. Great service !

Tiwauna was very, very helpful. She was knowledgeable and polite, and she made sure that everything was squared away before I left the office

Tiuwana gave me great customer service !

Tiwhuna was a pleasure to work with!

Tiwauna was a delight to work with! She made this process easy.

Tiwauna was very very help and extremely knowledgeable about the storage unit and process. I'd recommend this location based off here expertise.

Tiwauna is MAGICAL and had the best customer service I’ve had in a while! Can’t wait to move my things here!!!

Tiwauna was extremely friendly, and great at helping me get the unit I needed. She left a good impression, despite other customers getting a little rowdy.

Tiwhuna is amazing! Great hospitality!

I enjoyed my experience here Tiwhuna was very friendly and made my experience as easy possible. Very friendly and nice. I like the setup of this storage the indoor units are clean and free of vermin and Big infestation. No foul odors or any sketchy looking people hanging around the property. Over all satisfying experience.

Shout out to Tiwauna! Very professional and efficient! Thanks for the great customer service.

Tiwhuna is a very good person with the customers

Tiwauna went above and beyond to ensure that we felt comfortable choosing the correct size storage. Her bubbly personality despite being so close to closing hours was warmly welcomed and greatly appreciated.

Tiwauna Was So Awesome. & Helpful.. Thank You 4 Help.. I'm Sending All My Family That Moving Here This Year To Her..

Walk in to pubic storage and was greeted by Tiwauna, a very courteous and friendly manager, made me feel welcomed right away. She handled my request in a quick and professional manner. Thank you Tiwauna for making my visit a great experience. JD

I like public storage however they arent very loyal to their long-time customers only newcomers been with them for years and I'm about to have to switch to another company because public storage charges so much and like I said I've been with them for years and now I'm paying almost 300 a month for a storage room that I've had for 8 years.

Tiwauna was very sweet and helpful!! Excellent customer service!!!

Tiwauna was great. It was a smooth transition from getting started to securing my unit.

Tiwauna and Tia were very accommodating and gave me a sense of security and safety. I feel confident that my property is being properly maintained.

Tiwauna is wonderful. Great customer service.

Paige is absolutely amazing! She made my experience at Public Storage seamless and helped me with my lock. Thanks Paige!

Excellent service from Paige.

No nonsense public storage. Conveniently located, competitive prices.

Location is great. A1 customer service at this location. Lymia was knowledgeable and very efficient. I had questions and she had the answers.

This a great location with convenient access and GREAT customer service that makes the whole process easy & quick! Thank you Paige!

Paige was such a wonderful pleasant person to help us! She had the knowledge and passion in her work that we very much appreciate. I highly recommend this place and her!

I had the pleasure of working with Paige. After a long day of traveling with a trailer and in great need of a storage unit before the end of the day, it was so nice to have her help get us set up with a unit at this location. Wonderful customer service!

I like my move in experience with Paige because she was very detailed regarding the process as well as professional. She has outststanding customer service skills .

The customer service was extremely good! Winter was detailed, organized, and clearly cared about what she was doing. Really refreshing. My only concern was that when I came back to move in, the door to our unit (which is not behind a gate, but behind a key-coded door) had been propped open and no one was to be seen. We moved in for over an hour, and never saw the person who had propped the door open. So, basically, someone could've just walked in from the street and tried all the unit locks. A little unsettling.

Nice experience. Sherry did a great customer service job. Pleasant and answered all of my questions.

Paige is the absolute best! I highly recommend this location. Paige was very nice with assisting me with my move-in and provided accurate information.

Paige was awesome so helpful and informative!

Worked with Paige and she was AMAZING! Best customer service experience I have had!

Best experience I have had getting a storage unit. Paige at the front desk took extra time to find the best unit with the best prices for me. Took no time at all! I chose this storage facility because it was closest to my home, but I would choose it again due to the ease of the experience and genuine consideration from Paige!

I Must Say Paige Possessed 5Piliar Customer Service Satisfaction Experience. She was My Whiteligher an I was her Charge.

The staff was so helpful in our situation where we needed guidance in selecting just the right size storage. The place is clean, well lighted and secure.

Tiwauna This lady has exemplified extreme customer service. The way to communicate projects courtesy ,concern and a solution oriented focus. When I entered the store she was focus on the task at hand and oriented me as to what was my role as a customer as well as the company's role.In addition she was Willing to clarify all the questions that I had with great patience. Your Company need more people like her to represent you. Please acknowledge her for Service Awards

Paige was incredibly helpful, friendly, and knowledgable--she is a keeper!!

Ms. Paige was very helpful. I had to change my appointment a few times because of my work schedule. She was very accommodating, She showed me different units and made sure i got the right size unit to accommodate my things. She made sure my unit was clean and ready for me occupy, All around very helpful.

The facility is not well taken care of and the customer service person does not seem to care. When I told her that the light above my unit was burned out, she told me to contact the district manager - that is HER JOB! When the elevator was out of order, there was no sign - we just waited and waited for the elevator until we realized that it wasn't working. Now, they just increased my rate by $17.00. I definitely do not recommend this location.

Renelle and Felicia were great! Very good customer service!!

Good Customer Service since 2010 Happy to be moving back to Miami! It's been real 6 years!!! Lord I THANK YOU for BETTER Life!!!

Kailan is so helpful and professional. Thank you.

Renelle is a superior, excellent representative for your company. She is capable and conscientious and intelligent. She runs this location with acumen and in good judgement. I found her always very present and professional. I would recommend this location because of the excellent customer service she provides and the superior security to the location she guarantees by conscientious work ethic.

Renelle was exceedingly helpful. She was a great help.

Great location perfection unit for our needs super clean and the manager Renelle simply amazing!!!!

Renelle is what made my experience at public storage on Savoy Drive so special! My wife and I were going to go around and look at several different storage facilities and public storage on Savoy Drive was the first one we went to. When we left I said to my wife "there's no reason to go anywhere else that woman cares about service and cares about what she does." In today's world way too often people don't respect or care about their jobs… Renelle is a throwback to the good old days when people cared about what they did… It is so obvious that she cares and appreciates her work and her customer . I highly recommend this facility to anyone who is looking for storage!!!

This location is one of the cleanest locations you will go to when dealing with public storage and Renelle was so informative with any question or concern that I had and not to mention she is super friendly! I definitely recommend thia location for storage needs.

I was shown around and given great information about my storage unit and the property. RENELLE was very helpful and made me feel very comfortable with leaving my valuables at that location. 5 stars for the location and 5 stars for customer service!

Renelle Cain (The manager at Savoy public storage) is the BEST!!!! Her customer service skills and professionalism are commendable. She's definitely an asset to this company. Always smiling and helpful. I 100% recommend this location.

I can't say enough about Renelle! I flew down to Atlanta to help my daughter move things out of her locker. Renelle went far above the call of duty to make our 3-in-a-row visits that day as stress-free as possible! I wish we could clone her and send her to all locations.

Renelle is fantastic!! She answered all my questions, the process was quick and she was very hospitable while showing me the unit. Highly recommended!!

Renelle was awesome in helping us get set up and ensuring we had the right size unit for our needs. She was fast, efficient and friendly. The facility is clean and easy to get to. Thanks for being awesome!!

Can honestly say was treated with the best customer service! She was super sweet, informative, attentive, funny, and didn't waste time! I really appreciate the pride and positive attitude she displayed while working!

Very nice location Very clean, very nice & friendly staff Excellent service

This Is A Great Store Awesome Location Just Right Off Of I-285 & Great Customer Service!

I recently spoke with the property manager, Tray, regarding the best ways to pack my furniture and household goods. Although the boxes are a bit more expensive than I was seeing elsewhere, they are definitely worth it. The boxes are very sturdy and can be saved for any future moves. Thank you for being an absolute pleasure to meet and speak with.

Tray is an awesome representative for public storage. Everytime I come in to make a payment she always greets me with a warm smile. She is very attentive to providing me with excellent customer service...Thanks Tray

Tray and Renelle The Service Was Great And The Storage Place Was Clean Quiet.But The One Problem Is That You Only Have One Cart And You Alot More Carts Than Only One

Great experience working with Renelle. She was both professional and knowledgeable. Walked me through my different storage options and helped me choose the right unit for my needs. Great service!

I had GREAT EXPERIENCE with RENELLE!!! Very informative & Professional!

Renelle was excellent, she extremely friendly and knowledgable.

This facility is in a great location, directly off I-285. The customer service I've received is nothing less than extraordinary. Tray is a joy to speak with during such a difficult time. Thanks for the peace of mind.

Trystan was great! Very friendly and nice and she helped me find a better deal than I even thought was available! She even cleaned my unit before I moved in because it needed to be swept/sprayed because someone just moved out today. Great service! (:

Trystan. Was awesome. Very informative. Sweet. Charming. With a great smile.

Trystan was absolutely awesome ... Very helpful

Great customer service, glad to see a smile with the service. Thanks Trystan

Trystan was great gave us excellent service and was very knowledgable

Loved Cammi @ the Clairmont location in Chamblee. Very professional, kind, & efficient. Top notch service.

I have been coming here for a year and i could never remember my code but the manager as never shown any anger towards me. She always have a smile and an attitude that kept me here for this long. Tray is her name!!!

Tray was great as always. She's made this storage process quick, easy and simple. Great customer service!! Thanks Tray!

Rolland was awesome, his customer service was above and beyond the norm. He listened to my needs and made a recommendation that was on point for my situation.

I can honestly say that Tray is one of the best sales reps I've ever come into contact with. She was very informative and extremely helpful! I couldn't ask for a better person! She was friendly and made my move in process very easy! Thanks a bunch Tray!

Tray was very helpful at all times when I had questions or concerns!! I had a great experience at Public Storage.

Pure professionals. I say this due to our family circumstances. The staff dealt with a stressful family issue with kindness and professionalism. Thanks again ladies from the Brown Family.

Tray and Angela did a great job!

Latravia (Tray) is a great example of a customer service representative. She was very helpful and informative when providing me with information about merchandise and units. I really appreciate your patience. Thanks again!

Customer service at its best!!!..... walked into the location greeted with a smile, on site manager was very professional exceptional service will continue to do business with public storage because of the service I received at this location....thanks tray

She was AWESOME ! Outstanding !

Great move-in experience. Heather, who managed the office the day of my move-in appointment was on point with everything. She confirmed that my unit would indeed store my furniture properly. She also was great with explaining the details of my rental agreement and addressing my concerns. We are off to to start. Thanks PS

Heather did such a great job finding me a great deal and a great storage space on such a short notice. Will definitely be coming back when needed again

My experience at this establishment was beyond phenomenal. The associate Tray is the epitome of a wonderful associate she was friendly, and answered any questions I had thoroughly. Im definitely looking forward to doing business with this establishment.

We are MGS Contracting, your preferred Commercial Drywall/ Acoustical Installation Experts that has used Public Storage for some years now. Tray gives us GREAT CUSTOMER SERVICE....unlike other locations. I highly recommend this location to anyone looking to find a Public Storage that offers exceptional customer service.

Tray customer service was great she was very Helpful and resourceful

I have been in many parts of the World as a Soldier and have rented storage spaces, but as soon as I spoke with Tray over the phone I was hooked. When I finally went to the office she was a sheer delight in person as well. She took care of me like no other experience I have ever known. Immediately we connected and my Customer Service experience was beyond my expectations. Any other storage facility has a very Tall Order to compete with her as an Associate of Public Storage. Anytime I have to rent storage space I will spend the extra gas to rent with her. Tray is Awesome!!!!!!!!!

DJ was amazing this morning, very helpful and on point. If you are looking for friendly service, come this location.

Tray is the Best employee I have dwelt with since I've been using public storage. Aka pineapple

DJ is awesome. Great energy and fun personality. She was very knowledgable about the units. She was instrumental in helping make my decision

Ms. DJ's customer service was excellent in every way - She was friendly, professional, and knowledgable. I would not hesitate to use Public storage again for my needs. Highly recommended.

Came in and Ms DJ was so helpful, fast, and efficient! Will keep public storage in mind when I move next mth :)

Trey and DJ are awesome, unbelievable customer service

Process from start to finish was simple and easy. Employee Tray is totally efficient in her position and always willing to help with any questions and concerns. And ALWAYS with a great attitude and smile!

Dj displayed excellent customer service.

dj was awsome especially dealing with my crazy sister thanks

I met Tray. She was very friendly and kind. The customer service was outstanding. I would recommend anyone who is looking for great customer service and a nice facility to check out this location. Thanks for your help Tray!

I recently moved into one of the indoor/2nd floor climate controlled storage units at this facility, and I have to say that it has been the best self-storage experience that I have encountered. Very clean facility, and professional staff. *Tray was very helpful, and knowledgeable when it came time for me to acquire the space. I had to push my move in date back (several times), and she was extremely patient with me. The rate that I was originally quoted online was honored at move-in (although it had gone up in since), and I was not given any grief about rescheduling my move-in. Note: *The gated access is limited to 9pm (...it would be nice if it were at least 10pm) **Be prepared to pay an additional $17 for the new cylinder locks that are required for this particular location, if you don't already own one! ***They do have rolling carts which makes for easier porting of your belongings from the outdoor loading/dock area to your unity (especially great for 2nd floor units via elevator) Overall: I would recommend this facility to others looking for temporary storage space. - Choya

Miss DJ was very helpful with helping me find the storage unit size for my needs. She was very polite and a pleasure to work with. Thanks Miss DJ! You're awesome. -Alex

They were very nice. Helped me with all Questions I needed.

I have never rented space before, so I was nervous . I received a prompt call form DJ. DJ was very comforting and showed great customer service. Very pleasant environment. Thank you Iris Ingram-Hopgood

Latravia is one of the best and well around person I have ever met.. she has a great customer service skill and very respectful and sensitive to her customers needs. GREAT JOB TRAY

Jewel was awesome

I recently rented a unit at the Public Storage on Savoy Drive. Heather was most helpful and efficient and she made the process very pleasant for me. I was very pleased with the service and the facilities were perfect for my moving needs. I highly recommend this facility.

Tray & Alisha were great, excellent customer service, very patient and polite. I was stressed due to my emergency move and they made me smile each time I spoke with them. The facility was clean and I had easy access to my unit. Thanks guys!!

I used the Public Storage on Savoy Drive for one month recently and the experience was excellent in every way. The team there on site was very helpful and explained everything in detail. Access to the unit was easy, the unit was clean and climate controlled and everything was safe. If you need short or long term storage for your stuff, check them out, it is a great service and a great team there to help.