Save Impression

Address

2115 Monroe Drive NE
Atlanta, GA 30324

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

678-951-8367

678-951-8367

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

678-951-8367

678-951-8367

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 69/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 69/mo $83
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 84/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 84/mo $101
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    10'x10'
    Online only price
    $ 139/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 139/mo $188
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 156/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 156/mo $211
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 164/mo
    Online only price
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 164/mo $170
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x15'
    Online only price
    $ 173/mo
    Online only price
    Medium 7.5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 173/mo $234
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 190/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 190/mo $247
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 322/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 322/mo $383
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 354/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 354/mo $390
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    11.5'x40'
    Online only price
    $ 457/mo
    50% off first month rent
    Parking 11.5'x40'
    • Uncovered parking
    $ 457/mo $ 457
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x30'
    Online only price
    $ 482/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 482/mo $573
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Piedmont Heights Storage Units Off I-85

Public Storage in Piedmont Heights is a convenient self storage location for customers near Atlanta's Midtown area.
Impossible to miss just south of Interstate 85, about a half-mile west from Piedmont Road, this facility features a huge selection of indoor storage units and climate controlled storage units ranging from small to large. Ground-level, outdoor storage units are also available at this location, providing customers with the ability to pull a vehicle right up to the door for easier loading and unloading.
Looking for a small storage space near Piedmont Atlanta Hospital? A storage locker at this facility is the right call for keeping important documents or keepsakes stored away.
Days spent enjoying the fresh air at Atlanta Memorial Park are easy to get ready for, especially when a 5x10 storage unit is holding tennis equipment, golf equipment or even just blankets and folding chairs for frequent get-togethers with friends.
For homeowners in the Peachtree Hills neighborhood, a major household project like adding a second story or remodeling the kitchen can be a daunting task. Take some of the stress out of the equation with a 10x30 storage unit, which provides plenty of space for large appliances, large furniture items, TVs and more.
Heading north on I-85 to get out of the city and enjoy the waters of Lake Lanier? This location provides boat storage and RV storage for easy access on the way in, and out, of town. There are also rental parking spaces for car storage and truck storage on site.
As one of the financial and cultural epicenters of the nation, Atlanta is a city that seems to grow a little bit more every day. From the home to the office, if too much growth ever means not enough space, check out the cheap storage options at this Piedmont Heights Public Storage for a quick and easy answer.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 403)

June 7, 2023
Google Public Storage Diamond Hood
I’m very please with the customer service at Monroe public storage. Diamond is caring knowledgeable and helpful. I wish her much success in all that she does and will do!
June 4, 2023
Google Public Storage Jerome Smith
Dymond and Ro were super helpful and made my experience quick and easy. Highly recommend!
June 2, 2023
Google Public Storage Javon Mckay
This is the best public storage anyone can use… Diamond is the best there. She is very nice and can handle any questions you may have.. I recommend this storage 10x over to anyone looking for a safe and great environment to have your things stored…. Trust me your mind will be at ease at night if your belongings are there.. They are the best….
May 31, 2023
Google Public Storage Deuce Cal
Dymond was helpful. Thank you
May 28, 2023
Google Public Storage Charlotte Wilkins
Dymond was a great help
May 25, 2023
Google Public Storage Dyneka Craten
I never take time to write reviews but DIAMOND was exceptional and soooo helpful. I ain’t gone lie I was a little worried just about the safety of my belongings. But she assured me that my things were safe and and gave me confirmation that this location was secure. Her customer service skills were above and beyond!!
May 20, 2023
Google Public Storage Dennis Ferguson
May 8, 2023
Google Public Storage Tomica Davis
I love this place. Dymond is a gem! She provided the best customer service I’ve ever experienced. She taught mw how to use the public storage app and shared its many benefits. This facility is extremely clean and close to home.
May 5, 2023
Google Public Storage William K.
I am embarrassed to say I have had a storage unit here for almost 20 years..... quick note .. Diamond *The property manager* is awesome. She is genuinely a nice person and cares about her job. She went out of her way to make sure I was getting the best rate available after all these rental years as a customer.. Big Thanks!
May 5, 2023
Google Public Storage A R
The PS Monroe location is hands down the best location in Atlanta! Mainly because of the management , Diamond is absolutely AMAZING, she is kind and cares about her property & customers. Couldn’t ask for a better Manager (Diamond)
May 1, 2023
Google Public Storage Maclou Dillon
I had such a great experience with the Public Storage Monroe location. The staff was so friendly and was so willing to help in any way!
April 30, 2023
Google Public Storage Yao Bedie
Dymond is an amazing representative, my unit transfer was so smooth and fast . Always ask about her .
April 23, 2023
Google Public Storage Asia Wilson
Dymond is a very hard worker most days I come she is by her self helping customers meeting their needs and cleaning everything. Her customer service is amazing . But some times I feel bad for her because she is doing so much by herself but overall I would recommend this public storage to others .
April 18, 2023
Google Public Storage Life Ling
DIAMOND ! DIAMOND! DIAMOND ! This young lady goes above and beyond to assist. I was practically two seconds from crying due to an error either on my end or systematically. And she saved the day especially because I needed to return my truck in time. Helped with a cart to move my things all while she was already helping several other people! 😇😇
April 17, 2023
Google Public Storage CeeJai' Jenkins
I’m specifically leaving this review about Diamond. I’ve used this storage space for almost a year now for storing my business equipment and things like that. I have had times when diamond has called and said “Hey CeeJai, I know you’re busy, but don’t forget you have a payment coming.” And on every single occasion, every month, she greets me as if sometimes my payments haven’t fallen behind. Even then, she makes herself available even when I’m walking in 3 min before they close, still with a smile. She shows up everyday, and she handles the entire property. Not too many employees get the greatest credit of operating these businesses. It could get frustrating dealing with others’ frustrations but Diamond showcases so much professionalism and patience with dealing with some of us extra customers. They went up on my storage charges one month,and make sure you read your agreements because they have a right to increase charges whenever they want. Diamond did me a solid by requesting my storage unit be back priced to where it was when I originally signed my agreement, and it was approved. Thanks Diamond for always being you!!!
April 3, 2023
Google Public Storage Curious Me
Dymond is the BEST manager. She is extremely helpful and treats customers like family (actually maybe better than family). She makes the storing experience better. Location is older, but priced accordingly.
April 3, 2023
Google Public Storage Christopher Davis
The manager, named Dymond, is professional and knowledgeable. She gets to know her customers, and she makes you feel valued. She deserves more than 5 stars.
April 1, 2023
Google Public Storage Dime Al’le
Dymond has been great from my move in day to the end! She’s so helpful and the location is clean! Will rent again
March 24, 2023
Google Public Storage The Official Sariah Ammons
Dymond is very helpful and the location is clean.
March 24, 2023
Google Public Storage Amber Evans
Dymond is amazing! Highly recommend the location.
March 8, 2023
Google Public Storage Tony Lyons
February 26, 2023
Google Public Storage Gentlebaba
January 31, 2023
Google Public Storage Charity Moore
Definitely recommend this location if you every need space for your belongings the facility manager Dymond was extremely helpful and super efficient
January 4, 2023
Google Public Storage Kaydour Morris
January 3, 2023
Google Public Storage Pauline Lewis
Dymond is amazing! Always helpful and kind!
December 13, 2022
Google Public Storage Jordan Douglas
Dymond is amazing. Very helpful and informational. Highly recommend this location
December 9, 2022
Google Public Storage James McMurtry
This public storage has been a hands down 5 star experience. If your looking to reserve a storage unit I highly recommend you deal with Dymond. She’s extremely helpful, kind, and available to assist in any matters. Thankful for this convient storage unit and thankful for this amazing staff.
November 24, 2022
Google Public Storage Tee Jackson
Diamond is the best .. wouldn’t rent anywhere else
November 13, 2022
Google Public Storage Cristian Blondet
Diamond was so sweet and amazing. Made my process so easy and seamless. Thank you Diamond!
November 2, 2022
Google Public Storage Greg M
First time using any storage unit & Dymond made the process as seamless & easy as possible. She explained everything perfectly & was able to put me into a unit quickly & efficiently. Great customer service 10/10
October 28, 2022
Google Public Storage Trentley Thomas
Easy moving, clean location
October 28, 2022
Google Public Storage TIMOTHY TURNER
Dymond was so helpful.
October 28, 2022
Google Public Storage FIYS GAMING
Dymond was great and friendly
October 28, 2022
Google Public Storage Nick Boxer
The location manager, Dymond, helped me with my space and turned a frustrating experience into a positive one. Many thanks to Dymond for her assistance and understanding. Highly recommend her! Dymond helped me again in 2022. She is the best!
October 28, 2022
Google Public Storage Fake Faker
Dymond is amazing. She's so helpful. Never had any issues. Thank you.
October 28, 2022
Google Public Storage Anthony Bammer
Great, seamless experience. Thanks so much!
October 5, 2022
Google Public Storage Charlotte jackson
I have been using this place since 2018 and I have used public storage at other locations, but this location is by far the best. First, let me start by saying that Diamond is absolutely amazing. She has excellent customer service, she is friendly, polite and very professional and she goes above and beyond to help. The only issue I have is that every six months they raise the price. I also appreciate the place is kept clean.
October 4, 2022
Google Public Storage Tatiyuana Taylor
Dymond is the freaking best she helped me quickly and efficiently. She also provided the perfect size storage size for me . Customer service was the best.
October 4, 2022
Google Public Storage christopher thomas
Dymond was very professional friendly and helpful for my experience! Thank you
September 30, 2022
Google Public Storage Ejiro Esiri
Smooth moving. Dymond was amazing
September 21, 2022
Google Public Storage Auntie AL
Dymond is great! She’s very helpful every time we stop by. Highly recommend the location just for Dymond!!
September 19, 2022
Google Public Storage Deerra Williams
This is the best storage I ever been too. Very nice and clean. Dymond was very helpful. Made me comfortable with buying and picking up my storage auction! She is the best! Every business needs an employee like Dymond. She has AMAZING customer service.
August 30, 2022
Google Public Storage Jalen Youmans
The customer service and support is amazing! Dymond was a pleasure
August 26, 2022
Google Public Storage K3NN K3NN
Diamond is amazing! So helpful and friendly to us! Anything we needed she was there to assist!
August 3, 2022
Google Public Storage calefra3 Harbin
Monroe Drive has some amazing employees. Miss Dyamond was absolutely awesome helping us with our storage situation. She was extremely professional, knowledgeable, and efficient. She made our experience one that was positive instead of frustrating. I can truthfully commend Public Storage for having such an employee. She is an awesome asset to your company.
August 2, 2022
Google Public Storage Jamell Kindell
July 12, 2022
Google Public Storage Austin
Started off fine, but my monthly bill went up an additional $50. That would be understandable if there were new and improved services, but I pay for an exterior lot space. You can barely see the numbers as it is, and the trees dump all over the cars that are stored here. It was barely worth the price then, and it certainly is not worth it now. It's a shame.
July 1, 2022
Google Public Storage Peejay Lamartiniere
Yall go rent with Dymond. Cancers are dope!
June 26, 2022
Google Public Storage Ally Services
May 27, 2022
Google Public Storage Taylor McKnight
This is our 3rd encounter with Dymond at Public Storage. Even though a lot of things have been stressful while planning our move- she has helped make sure our storage unit and storage process is never part of that stress!! Highly recommend.
May 20, 2022
Google Public Storage Ethan Mann
Storage is clean and move was easy. Dymond was really helpful with setup and move-in!
May 20, 2022
Google Public Storage Kim W Sandefur
Dymond is AWESOME! Amazing! Helpful! The BEST!!!!
May 18, 2022
Google Public Storage Troy Holliday
I have been a customer at this site for 6months.Our on site manager is the best!Property is always clean and she is always helpful and on point.I can say when time comes for me to move out. She will be misse.Always a friendly helping soul!
May 13, 2022
Google Public Storage Anthony Genus
My experience at this location was epic dymond costumer service was beyond expectations so far I have recommended 3 other coworkers to this location kudos to dymond
April 17, 2022
Google Public Storage Lord Veli
Great experience ms. Sharon was very helpful will definitely refer for business
April 16, 2022
Google Public Storage Sig Morgan
What a really nice, helpful property manager... Dymond. The site looks really good!
April 16, 2022
Google Public Storage Logan McGee
Diamond was very friendly and patient for us during our experience!
April 11, 2022
Google Public Storage Mark G.
Have rented a space at this location for over a year. Place is clean, secure and well managed. The manager, Sharon, is absolutely wonderful. I had a small issue arise recently, and Sharon went above and beyond to make sure everything was taken care of to my complete satisfaction. I highly recommend this location. And recommend a raise or promotion for Sharon!
April 7, 2022
Google Public Storage Jahari Messiah
Dymond is fantastic! Has been amazing since moving in. Recommend this location
April 2, 2022
Google Public Storage Deepasmita Bose
Diamond, the manager at this location, was a delight to work with. Made everything so easy for me. Best Public storage experience ever!
March 22, 2022
Google Public Storage RELL TYREE
Excellent service. Dymond was very helpful. Clean storage property !!!
March 15, 2022
Google Public Storage Alicia Smiley
Very clean the manager dymond is verryyyyy informative and nice and is helpful if you move to georgia and need a storage place this is the one you should go too!!
March 3, 2022
Google Public Storage Jase Clement's
Good little storage place
February 9, 2022
Google Public Storage Franklin Hughes
We moved from Houston Texas to Atlanta Georgia last summer. I rented the space based on reviews. Everything talked very highly about the staff. We worked with Diamond getting the arrangements set. She was a true superstar in ensuring everything was set. We came in with 2 28 foot trailers and everything went smoothly. Diamond just showed me how to use their app on the phone to access the elevator. We have gotten a home and will be moving out in a few weeks. I cannot recommend them any more than I would use them in a heartbeat when I need storage.
February 4, 2022
Google Public Storage Nichole Beale
Diamond was knowledgeable fast and very helpful
February 4, 2022
Google Public Storage kaiemah Mond
January 6, 2022
Google Public Storage Ralph Monroe
Affordable, fast easy process Dymond was very professional and helpful Thank you once again!
January 6, 2022
Google Public Storage Justin Boddie
January 5, 2022
Google Public Storage Kenneth Sutton
December 30, 2021
Google Public Storage Adam Rowe
Manager is very rude and because they have had break-ins they have been punishing all the customers. I am moving out in a few days. Too expensive for only a few hours a day of access.
December 29, 2021
Google Public Storage Scott Toberman
I have been a tenant for 6+ years. It is well run and clean. In particular, the Property Manager for the past 3 years, Dymond, is exceptional. Helpful, knowledgeable, friendly, and responsive. Her support is largely the reason that I continue to renew.
December 29, 2021
Google Public Storage Kelli Jones
Dymond was amazing when she moved me in. When I stop by the storage she’s always polite.
December 21, 2021
Google Public Storage Joseph Bagwell
December 14, 2021
Google Public Storage Cyncere Lee
Dymond and Sharon are very helpful and understanding. Explained new access hours and property is very clean!
December 8, 2021
Google Public Storage Tony Pettigrew
Found storage space to be well lit and clean, perfect for what I need.
December 3, 2021
Google Public Storage Mark Danak
Someone broke in and they could have cared less. Save your money.
November 3, 2021
Google Public Storage Haru Jo
Dymond help me so very much, great customer service.
October 31, 2021
Google Public Storage SirCoffey
Dymond was great at getting everything set up for me. Recommended.
October 30, 2021
Google Public Storage Wendy Scott
I came yesterday to transfer my unit the rep on-site Princess was very helpful In getting me into a bigger unit for the special where you pay 25 dollars to move in I’m finishing up moving in today I give this facility 5 stars
October 30, 2021
Google Public Storage Isaiah Roddie
Dymond and Princess were so helpful.
October 30, 2021
Google Public Storage ajibola olatunji
Dymond was great showing me the storage and I would recommend them to this location
October 11, 2021
Google Public Storage Domo’s Dynasty
Dymond was very helpful. I called regarding questions about the facility and she was just great! Making my move a lot easier! Thank you
October 9, 2021
Google Public Storage G J
Princess & Dymond were EPIC!!!!
October 2, 2021
Google Public Storage Kay Garett
September 29, 2021
Google Public Storage Lance Tucker
September 11, 2021
Google Public Storage Mark Russell
The rep is rarely on site and unhelpful when she is present. It’s very dark inside your unit; no lighting. If you need to be able to see inside, you have to install your own portable lighting. The rent was increased $60 after only a few months. Access has been reduced by 7.5 hours just recently. 9:30am to 6pm (5pm on weekends). Used to be 6am-9pm everyday. Mostly clean but because no one’s on property, trash/furniture from people moving out sits in the hallways for weeks. It feels more like an abandoned property by an owner interested in one thing; rent collection. Those signs are EVERYWHERE while help is nowhere.
September 9, 2021
Google Public Storage Ivy Chiangwa
The worst! When I was looking for a storage these guys sold me on their promotion and everything. As soon as I paid and I got the storage, They went quiet. No one would answer the phone when I would call the property it would always route to the customer service. I would leave messages nobody would contact me. I would come to check on things in my storage and the automated doors will be damaged and I wasn't able to access my storage for weeks. When I moved in I was told I would get prorate if I was to move in the middle of the month. Well I moved out on the 20th and I called to see when my refund is and I was told this is actually not correct. They do not prorate the last month. I called customer service explained by concern the person was so condescending on the other line saying even if you were told one thing you should just concentrate on your contract. So what is the point of having customer service people to help out when they can't even tell you the correct information and not take responsibility for it. The yard was always dirty full of transients whenever I would go there to pick up my stuff from the storage. The worst!!
August 23, 2021
Google Public Storage Siji Falore
Terrible customer service. All loading gates remain locked even after physically requesting for them to be opened for over 4 hrs with high volume moving traffic. These people are so inconsiderate.
August 12, 2021
Google Public Storage James D. Brown, Sr.
My experience in renting a storage unit at this property location was stupendous. Dymond, the young lady who assisted me and skillfully showed me different units that might meet my needs was done with impeccable taste. Public Storage should be very proud to have such a well mannered, sophisticated person at the front desk representing them. Your facility is very clean and securely manned.
August 11, 2021
Google Public Storage Dan Gallman
Diamond was such a joy to work with. Was always helpful and kind, making the whole experience smooth. Also only point I’d make is I wish it was 24/7 and the late night hotline was quicker to answer.
August 10, 2021
Google Public Storage Khristie Cousin
Dymond was so helpful! Great customer service. Highly recommend this facility
August 6, 2021
Google Public Storage Jeffrey Allen
July 15, 2021
Google Public Storage Alani Joseph
Nobody was ever in the office to speak to physically about my issues. I was told that I would get a refund for returning my lock & key TWICE from them but then when its time to move out, they told me otherwise even though I used my own lock. Like what can I do with a cylinder lock anyway? The district manager is also trash. He lied and said theres always someone in office which is false because everytime I came here to handle business regarding my unit NOBODY was here. They do not help. I would rather store my belongings in a flooded basement before storing it back at this unorganized place.
July 6, 2021
Google Public Storage Michaud Reyna
Dymon was very helpful in making accommodations for my reservations
July 4, 2021
Google Public Storage Vita B
Tierra and Diamond are amazing! Looking for amazing customer service? These are your girls!!! Love their expertise and friendliness. Property is well maintained and clean. I would recommend this location. Keep up the great work girls
July 2, 2021
Google Public Storage THE GOODMANS
This storage is convenient & clean. Haven't seen the staff in a while. The air conditioning works.😀
July 1, 2021
Google Public Storage J. Martin
Having to grab a storage unit last minute and in a hurry is a very stressful situation. Luckily for me, Tierra and Dymond made this horrible task an overwhelmingly easy experience. I would have never guessed I would receive such attentive and personalized service. Felt as if they stopped everything they had to do to make sure to service me properly and without rushing. This was not something I am accustomed to when dealing with Storage Unit Rental. Tierra and Dymond have certainly secured a customer for life.
June 29, 2021
Google Public Storage Miss Tee
June 29, 2021
Google Public Storage Kwahnito1
Tierra always get the job done!
June 23, 2021
Google Public Storage Alvin Whiteside
June 23, 2021
Google Public Storage Duwayne Muldrow
On several different occasions I was greeted and assisted by Tierra and Dymond. They were both very helpful in my selection of products and storage spaces.
June 11, 2021
Google Public Storage willie. Fears
Tierra and Dymond are just amazing. Always good energy and helpful . Great property. Highly recommend
May 31, 2021
Google Public Storage Benjamin Lasslett
After less than 6 month they're increasing our "Rent" by 82%. Moving out immediately. Beware - the price you think you're getting at the start isn't the price you're getting long run. Bye!
May 28, 2021
Google Public Storage Sweet Willie Tuck
I had to make a move earlier this month. Needed a storage Unit for extra property I had accumulated. Found this storage facility that had a Very friendly and helpful employee. Tierra was her name, she helped me with getting a subtle Unit for my property.
May 28, 2021
Google Public Storage Michael Jordan
Great work from Tierra and Dymond.
May 27, 2021
Google Public Storage Uriel De La Vega
April 23, 2021
Google Public Storage Eleanor Wiltshire
I Love the Public Storage On Monroe Drive! Outstanding Customer Service! I've been with this location for years. Recently, ( During Pandemic ) I've accumulated A LOT of Stuff, however, I've outgrown my old storage. Diamond made transferring to a larger unit seamless. Both Diamond and Sierra will take excellent care of your storage needs!!! EW
March 25, 2021
Google Public Storage Maurice Mcclusky
I had a superb experience here at the Monroe public storage. Dymond and Tierra are awesome.
March 21, 2021
Google Public Storage Jeremiah Anderson
I wouldn’t recommend anyone to use this storage facility. The staff are never on time and accessible for customers when needed. Please choose another facility, don’t waste your time and money.
March 14, 2021
Google Public Storage Shawty Mojo
Great staff! Tierra and Dymond were very helpful with helping me find the right size space. I informed them on what I would need stored and they gave me 2 perfect options for me to consider! Move in process was quick and easy and ONLINE! Highly recommend this facility
March 14, 2021
Google Public Storage Kya Smiley
Dymond and Tierra was very nice, funny and super helpful highly recommend
March 2, 2021
Google Public Storage Elle Heaton
The staff here are absolutely awful! Incredibly rude and never at desk so can never get a cart. I moving all of my stuff out of this storage facility it’s that bad.
March 1, 2021
Google Public Storage abhishek nahar
February 28, 2021
Google Public Storage Rashad Dorsey
Always great service
February 28, 2021
Google Public Storage Erika Forte
Thank you public storage for all my storage and moving need. Very clean facility and great customer service. To Ms. Tierra thank you for answering and helping me with all my needs. Very professional with my concerns.
February 25, 2021
Google Public Storage mblszn !
Great customer service especially from Demond knight!
February 25, 2021
Google Public Storage Audrey Smiley
I enjoyed speaking with Dymond and Tierra today when I went into an Atlanta location with questions about the price/rental fee for a unit. I was impressed with their knowledge and willingness to help me. I will be doing business with your company within the next month or so. I appreciated the help!
February 14, 2021
Google Public Storage GEORGE MILLER
Ms Tierra gave me great customer service would recommend your services again Thanks
February 13, 2021
Google Public Storage Courtney Maulseed
January 25, 2021
Google Public Storage Michael Ingram
I love this place. It’s commutable and accessible. Dymond is a major help and pure sweetheart. Great for the business.
January 16, 2021
Google Public Storage Jenay Smith
Dymond and Tierra were amazing!! They took care of me and had great energy. As a customer who values customer service I would recommend renting here and ask for them to service your needs. Thank you ladies.
January 16, 2021
Google Public Storage Kevin Jones
I just wanted to leave this review for Tierra & Dymond. These two ladies are a fantastic pair. They are very knowledgeable when it comes to storage needs. I stopped by to gather some information about the move n process and they told me every thing I needed to know. These two work so well together. I will be choosing thus location as my new storage home in a couple of weeks. Thank you ladies for all of your help.
December 18, 2020
Google Public Storage GR
I highly recommend renting a unit at the Monroe Dr. location.....I'm new to the metro Atlanta area and I'm also in transition and needed to store my belongings...I started making calls and I encountered a bright and friendly voice. Her name is Dymond! She was INCREDIBLE and patient with assisting me in my unit selection. I was able to take advantage of one of the many promos they had available....As a single mom, small business owner and especially during this pandemic/CO-VID my children are always with me. The property is well secured, well managed and CLEAN....All of the staff members at this location are amazing and consistent.....I can always guarantee that we'll be greeted with warm pleasantries.
December 14, 2020
Google Public Storage The Most Out of Life
Great location. Dymond & Sierra were very helpful and polite.
December 8, 2020
Google Public Storage Jasmine Smiley
By far best facility! Dymond and Tierra both are wonderful and very helpful! I had so many questions and wanted to ensure that my belongs would be kept safe and they were so patient and kind!
December 4, 2020
Google Public Storage Scott Conkright, Psy.D.
Great location, well run, and Dymond and Tierra are always helpful and friendly. I highly recommend this place.
November 30, 2020
Google Public Storage Javier Johnson
Awesomeopossum!
November 11, 2020
Google Public Storage C B
I rented a unit for 4 years. This staff was extremely friendly and helpful. They kept the location clean and safe. Dymond was patient and knowledgeable any time I had a question. I never worried whether my items were safe or not. When I ended my lease, the process was simple and easy. I would definitely recommend this location.
November 11, 2020
Google Public Storage gavin rankine (GSR)
Dymond is super awesome! The unit I had initially reserved wasn't sufficient for all our stuff and she got us an additional unit for a great price within 5mins. Very professional and friendly. I had tons of questions and she answered them all without appearing annoyed (rare quality). Definitely recommend a raise!!!
October 31, 2020
Google Public Storage Rashannad Burton
Great customer service and very efficient!
October 30, 2020
Google Public Storage Imani Gilbert
I will never EVER leave my cherished belongings at this house place EVER AGAIN!!!!! These people broke into my unit (the staff) stole my belongings along with the belongings of 7 other units! MIND YOU THIS HAPPENED AFTER HOURS....you can’t even get into the building with a code after that! Somehow, someone was able to comfortably walk around the building, cut locks, and load stuff up into a car from 7 UNITS!!! No burglar is going to move that comfortably when they’re in the act of stealing stuff from somewhere they aren’t supposed to be. THIS WAS DONE BY SOMEONE AT THE STORAGE! AND ALL OF THE UNITS THAT WERE BURGLARIZED HAPPENED TO HAVE INSURANCE... go figure....
October 26, 2020
Google Public Storage Whit Davis
Highly recommend. Dymond & Tierra are very helpful!
October 24, 2020
Google Public Storage Jessica Murphy
Dymond is an absolute pleasure, she is always pleasant, courteous, and thorough.
October 24, 2020
Google Public Storage Jabari Russell
I came in rates and availability, Dymond and Tierra both assisted me with all the information I need also great conversation. I highly recommend storing and this location. Thanks ladies.
August 17, 2020
Google Public Storage Prince Michael
This storage facility is the best storage I’ve found in the city of Atlanta. Let me start off by saying how convenient the location is. It’s extremely easy to get your items stored at this location so when it’s time to depart from the premises, guess what??? It’s easy to move out as well. The parking lot is extremely big and can easily have 2 or 3 moving trucks here at the same time. Most importantly, the customer service here is immaculate. Dymond helped me tremendously and that goes a long way with me. If you’re seeking a storage faculty for your personal belongings, please I highly recommend this location. It’s extremely clean and climate controlled. One last thing that truly won me over is that I was able to go online, reserve, and when I arrive just go straight to my storage unit where my lock was already stored in the unit. Quick and easy!!!
August 10, 2020
Google Public Storage Sterling Thomas
August 7, 2020
Google Public Storage Maureen Tremblay
Dymond, the manager, is so helpful and accommodating. We had two units ready for a big move out and she was great with every need we had. I would recommend this location for any move!
August 7, 2020
Google Public Storage Ollie Hudgins
Excellent service. The Manager Diamond made the process so easy and would highly recommend this location to anyone in Atlanta
June 8, 2020
Google Public Storage Mark Clark
June 2, 2020
Google Public Storage Micky C
Dymond assisted me with all my needs moving from Alabama. Everything was explained and understood with top notch customer service. I highly recommend.
May 22, 2020
Google Public Storage Mikki Anderson
May 18, 2020
Google Public Storage Bridget Graf
Had such a great experience here! Diamond was so helpful in answering my questions and getting me set up in minutes. Would definitely recommend!
March 14, 2020
Google Public Storage Xaanet Llewellyn
Dymond and Shanterria were amazingly nice and helpful!
March 1, 2020
Google Public Storage Francois Lindo
Dymond was a great. She is very helpful.
February 28, 2020
Google Public Storage Dean Dine
Dymond had such great customer service! She was amazing at assisting me with my issue! Provided just the right size unit and didn’t try to over charge me! Y’all need to give her a raise! Great worker y’all got there ! She gave me nothing but positive attitude!
February 25, 2020
Google Public Storage Trevius Welch
Shanterria and Dymond were a great help . I love that they are passionate about their job and helping their customers. We need more people who value their job as much as these two young ladies.
February 18, 2020
Google Public Storage Keyshla Diaz
Dymond and Rontassia Good workers and funny, keep going guuurls.
February 11, 2020
Google Public Storage Katherine Dempsey
Getting a storage unit here was so easy! I made a reservation online and got a phone call immediately. When I booked the wrong size, Karen and Dymond helped me find an affordable unit that meets my needs. I would definitely recommend this place. Thank you, ladies!
February 5, 2020
Google Public Storage Kyle McLaughlin
Quick and easy, kind and knowledgeable staff.
January 26, 2020
Google Public Storage I AM EL
January 8, 2020
Google Public Storage Pittsburgh Zo
January 8, 2020
Google Public Storage KHAO Rollin Gang
Dymond was very helpful with my friend and I. Very good customer service skills and great person to have a conversation with.
January 8, 2020
Google Public Storage Sierra Jackson
Dymond was a delight! So helpful and helped me transfer quick and easily. She was super amazing!!
January 6, 2020
Google Public Storage Jennifer Letourneau
Shakerah was lovely! Fast and SO helpful!!
January 4, 2020
Google Public Storage King Me
Dymond was great she provided me with exceptional customer service in handling my storage needs. Thanks again! 😃
January 4, 2020
Google Public Storage Robert Morse
Only one employee and diamond handled it like a real professional thank u
January 4, 2020
Google Public Storage Fredericka Blay
January 4, 2020
Google Public Storage La’Cresha Johnson
I am here now and just reserved a storage space. Diamond the current mgr helped my fiancé and I determine which size we would need because we reserved online but turned out we needed a bigger space. She advised me of my savings by booking online and even came out & looked at the inside of our truck to help us figure out what size storage works best. The service here exceeded my expectations and since I’ve never had a storage unit, she made me feel like my items would be secure. The facility is very clean! Great deal!
January 2, 2020
Google Public Storage raphael ALSTON
Called today to confirm reservations a young lady whom I was told name was Tiarra answered very rude constantly over talked me whenasked the time I would be in to do a walk thru I informed her it would be as soon as Uhaul contacts me she hung up in my face as telling her this information..IAM a Retired Disabled GULF WAR VETERAN and also SECURITY SUPERVISOR for local Sports Company's and I feel that if the person is rude and inconsiderate of me she is that way with other clients....unfortunately I have to is this company but never again
December 29, 2019
Google Public Storage Louie Brock
December 27, 2019
Google Public Storage Sara Scott
Dymond was amazing. Excellent service and extremely helpful!!!! Thank you DYMOND✨✨
December 24, 2019
Google Public Storage Demond Wynn
Went in to inquire about a space because I’m moving out of state. Dymond and shakera were very informative they know their stuff! I would highly recommend.
December 24, 2019
Google Public Storage Sean Wilkerson
Shakerah and Dymond were amazing. Crazy that these ladies are working Christmas Eve but it’s all good. They’re attitudes are so positive. Highly recommend this location.
December 22, 2019
Google Public Storage catherine williams
Tamika was Great!!! she answered all my questions and I had plenty. She stayed professional pleasant and didn’t make me feel like I was over bearing. Good customer service is hard to come by.
December 18, 2019
Google Public Storage With Warren
I had the absolute best experience at the Public Storage on Monroe Drive. Dymond and Shakerah are the terrific- Friendly and Personable!!!
November 25, 2019
Google Public Storage Kathy Wilde
Everything was great! I signed up online and got a call the same day confirming my reservation. I was invited to come in and check out my space. Brittany took care of me. She answered all my questions, was super nice and friendly. Thank you, Brittany! All round great customer service. Highly recommend.
November 21, 2019
Google Public Storage Andrew Possardt
Shakerah, Dymond, and Tierra were all friendly and helpful, highly recommend!
November 18, 2019
Google Public Storage Collin Hatcher
So far just an introduction and registration, but I've done this before and my experience here with Tierra was great, she was very helpful and efficient. She was super nice on the phone beforehand as well
November 18, 2019
Google Public Storage Jennifer Schneider
Tierra was great!
November 12, 2019
Google Public Storage tonya fore
Ariel was very informative and provided great customer service . It’s been years since I rented a storage and she made it so easy !
November 9, 2019
Google Public Storage Havonyao
So far I’ve had a great experience with this site. Diamond and Ariel were incredibly friendly and helpful. I mistakenly reserved a unit that was too small. Diamond was very polite and assisted me with figuring out my best fit unit. I would definitely recommend just ask for Diamond or Ariel!
November 9, 2019
Google Public Storage A Williams
November 9, 2019
Google Public Storage Adolfo Guerra
Ariel was very helpful and quick to do the sign up. It was a very pleasant experience.
November 9, 2019
Google Public Storage Ketta Boo
Dymond & Ariel were amazing !!!!!!
November 3, 2019
Google Public Storage C. Grahl
Very good customer service
October 31, 2019
Google Public Storage Lets Work CG, LLC.
Tierra And Dymond have been fantastic since we moved in! Greet customer service and always available when needed. I recommend this facility and the staff there any day . Thank you public storage!!
October 11, 2019
Google Public Storage sam kok
Dymond was so helpful she was very professional and very hospitable. She is the model employee that Public Storage should mirror. She went out of her way to help me and my friends to find the perfect unit and she saved me MONEY!!! Thank you so much Dymond if I could give you 6 stars I would because you were that awesome!!
October 6, 2019
Google Public Storage J.C. Miller
Ariel was great to work with will definitely recommend
October 6, 2019
Google Public Storage José Alencar
Ariel and Tabatha were friendly and courteous. Highly recommend this storage.
September 27, 2019
Google Public Storage TERRANCE BOSWELL
Tierra and Dymond showed great customer service. I'm glad we made the decision to choose this storage location.
September 15, 2019
Google Public Storage Terri w
Diamond was amazing! Quick and easy process unit very accessible.
September 11, 2019
Google Public Storage Brad Stallworth
Ariel, Demond, and Kisha are amazing!! This place is great!
September 5, 2019
Google Public Storage Karly Wiechec
Dymond and Kisha were friendly and truly cared about my needs. They greeted me with smiling faces and helped talk me through the best storage options for my needs. The facility itself is a little warm, but it was temperature controlled. I wish the loading doors stayed open later than 5pm on weekends, but that is just more motivation to get moving quicker!
September 5, 2019
Google Public Storage Lorena C
Very good customer service and honest about the roof repair and how to protect your items+complimentary plastic tarp. Best price in the Atl metro area. Decent diversity of spaces. A few things to improve: (1)temp control office & hallways on 1st floor, (2)garage bay doors are hazardous and propped open with a stick, (3) access to the dolly should be more than business hours, and (4) 24 hour access would be nice.
August 28, 2019
Google Public Storage Sherik Hodge
Thank you Kisha! Super nice very helpful! I had every question in the world and she was extremely patient with me. Thank you so much!
August 28, 2019
Google Public Storage Yoga Honeys
Kisha and Dymond were very helpful with helping me with my storage unit. They were energetic, knowledgeable, and polite with the handling of my new unit. Thank you!!!
August 23, 2019
Google Public Storage Rae Conlan
The folks at Public Storage are great!!! Very helpful- just today Dymond helped us secure a cart when they all were taken. The place is clean and cool in this summer heat! Thank you Dymond and team!
August 20, 2019
Google Public Storage Patrick Carter
August 15, 2019
Google Public Storage rudy hobbs
Dymond, Tierra, Ariel gave the best customer I ever received at this site. I have had an unit there for two year and have never experience such service! Thx Ladies!!!!!!
August 13, 2019
Google Public Storage Herbert Creecy
Kisha and Dymond are a delight. I’ve been a customer for a long time and they were able to save me money on my spaces. The new team is just amazing and clean facility.
August 13, 2019
Google Public Storage Lucky De'Costa
Kisha & Dymond are the best I walked in looking for reasonable price for a small unit and they showed me the different units. They answered all my questions and concerns. Excellent customer service and nice conversation with these ladies. I would highly recommend this spot. Thanks ladies
August 10, 2019
Google Public Storage Amy Schrader
Dymond &Tierra provided excellent service today. Amy
August 10, 2019
Google Public Storage Tamesha Jeffery
Dymond and Tierra were very professional, knowledgeable and great.
August 10, 2019
Google Public Storage David Bechtel
Dymond and Tierra took great care of us! Nice facility and easy check in process.
August 8, 2019
Google Public Storage Antoine Bates
Kisha was very helpful throughout the whole process she made it easy to get my new storage unit and even helped me with the door when I was struggling with the cart. I highly recommend this location. Plus it’s very clean inside and not a lot of traffic within it.
August 3, 2019
Google Public Storage Alexus Hailey
Reserved my unit online and received a follow up call the next day, super quick and easy experience!
August 2, 2019
Google Public Storage J Weaver
Dymond was an amazing help and got me all set up in no time at all :)
July 31, 2019
Google Public Storage Shae Chapman
very helpful and affordable
July 30, 2019
Google Public Storage Jhusteen Loncke
July 28, 2019
Google Public Storage Sanjay Venkatesh
I will not recommend. Storage was broken... no safety and accountability. Poor management team.
July 26, 2019
Google Public Storage Lashawn Bell
Dymond and Tierra are very polite and extremely helpful regarding any questions or concerns. I now call them the wonder twins, between the two of them they make day to day operations look effortless
July 26, 2019
Google Public Storage christopher wilborn
Dymond and Tierra were excellent, outstanding customer service. Thanks again for your help!
July 25, 2019
Google Public Storage John Newcombe
We downsized and needed a temporary to place to store some items while we transitioned. We chose this Public Storage as it was reasonably priced and also a convenient location. The facility is well maintained and in good order. However the key reason for the high rating is the staff. After I booked online a representative contacted me to confirm all of the details - she was very professional. Then when we arrived at the facility the agent who helped us was extremely helpful and went over the size options and was very patient in showing us several lockers. We ended up choosing the smallest unit - the agent did not in any way try to upsell us. The whole process was straightforward, quick and quite painless. I highly recommend this location - great facility and great staff!
July 25, 2019
Google Public Storage Kita Jones
Dymond and Tierra were extremely helpful and courteous to me and assisted me with my payment while I'm on vacation out of town. I rate this location a five star.
July 25, 2019
Google Public Storage Ogechi
Dymond and Tierra Very easy and helpful during the process
July 24, 2019
Google Public Storage Elliott Properties
Not the best storage. Dirty facility. Homeless people living there. Only one cart for thousands of units. gates always broken. They lock the gates at 9pm and will lock you in WITH your car, truck or trailer. No one will be around to help. Roof repairs and they send you a letter to know your stuff may get dirty so they want to SELL you a tarp to cover it. And this is all in one month...
July 16, 2019
Google Public Storage Charles Stone
Demond & Kisha are awesome. They made my move so much easier.
July 7, 2019
Google Public Storage Rashad Fuller
Dymond AMAZING!! Best person ever
July 6, 2019
Google Public Storage Krys Klear
Dymond, Kisha and Akirah are the best!!!!! They took great care of us!
July 1, 2019
Google Public Storage Nicholas Morrison-Buhr
Just moved out of this place, was called and informed they viewed their cameras and saw us put two small mattresses at the dumpster, was threatened with collections for the fee, not even a day after move-out. Funny thing is (but not really), our unit was broken into about a year ago, and their "cameras" caught nothing...sounds like the break-in was an inside job then. The common areas are not cleaned very well and exterior security doors are always broken. Make a better storage move and go to the new Cube Smart Storage up the street.
June 29, 2019
Google Public Storage Marvin Smith
Great Service
June 29, 2019
Google Public Storage S D
Dymond and Lashaundra Great customer service!
June 28, 2019
Google Public Storage Eugene Milton
Customer service was excellent from Lashaundra Dymond
June 21, 2019
Google Public Storage Ed McCormack
June 19, 2019
Google Public Storage Gregory Jarre'
Dymond and Tracy were amazing! Thank you!!!
June 19, 2019
Google Public Storage joycelyn dawson
The ladies Dymond and Tracy are soooo wonderful. So much love and light to them!
June 19, 2019
Google Public Storage Jyll Pickett
Dymond and Tracey I am so excited to have met these lovely ladies. Great personalities so accommodating
June 15, 2019
Google Public Storage Byron Purnell
Dymond & Kisha were professional and courteous.
June 14, 2019
Google Public Storage Jay Glamour Artistry
Dymond was very professional & made my process so easy. Great customer service!
June 6, 2019
Google Public Storage 8oz. Truthside
I was higly impressed with the customer service I recieved at this location. Tywanda & Donna were smiling from the time I walked in. They were very friendly and we shared a few laughs as well. Glad I came in. It felt good.
May 27, 2019
Google Public Storage Ash Smith
just the fact that you leave a voicemail message when you are closed gives me red flags. now i have to go up there
May 25, 2019
Google Public Storage Lori Wins
Absolutely AWFUL!! Each time I have used the roll up door (where you drive in to unload) to add or retrieve items out of my unit, the door malfunctions. Today was no exception. I stopped by my unit (to discover water seepage which was causing a white mold/mildew to grow—another complaint) and the door again malfunctioned. My car and I were stuck inside the loading dock area in the sweltering heat. The office was closed so I called the 800 number for assistance only to be told by the customer “care” rep, Justin, to call my local emergency response unit to hoist the door to free my trapped self and vehicle. Public Storage has no ‘on call’ person for emergencies and did nothing to assist me in gaining my freedom from their facility. I had to call the police. Special thanks to my son, emergency response units and the taxpayers of Atlanta and Fulton County for helping me get out of the storage facility.
May 17, 2019
Google Public Storage Matt Robertson
Second time I have used this location and the experience is always great! Thank you Donna and the team for all the help.
May 15, 2019
Google Public Storage Crystal Peterson
Came in to use the restroom walked out with tape and boxes...Donna was real nice!
May 15, 2019
Google Public Storage Frankie W
To whom it may concern I had such a great experience at Public Storage because of very nice young lady Ms. Donna Ms. Donna is so knowledgeable about all the services that public storage has to offer and her customer service skills are amazing! Thank you
May 8, 2019
Google Public Storage C J
Best service I have ever received from a storage facility. It’s very clean and the prices are really reasonable! The lady was Donna. She went over and beyond to assist us with our needs! Very kind, professional and her personality is beyond exceptional! Thank you!
April 29, 2019
Google Public Storage Mohammed Aloufi
April 25, 2019
Google Public Storage Caira Jorden
jasmine was wonderful and helped me with all the question i had
April 16, 2019
Google Public Storage SHAWNA WYATT
Donna &Jasmine are the bomb!!! Very customer service oriented and very professional
April 13, 2019
Google Public Storage Rebecca Williams
Jasmine and LaTasha were awesome in helping me get a storage facility.
April 2, 2019
Google Public Storage RICHARD ULLMAN
March 26, 2019
Google Public Storage Sydni Rambo
The Public Storage at this location is awesome!! Every time I visit, the staff is extremely helpful; especially Ms. Donna. She is always laughing and willing to help. She’s goes above and beyond in attending to my needs. Ask for her when you go!!!
March 7, 2019
Google Public Storage Wes Sparkman
Ms. Donna and Latasha are the best! I've rented here off and on for over a decade. This location is also nice because there's a loading dock. Your movers can pull right up and load or unload.
March 7, 2019
Google Public Storage PutOn LIVE
Great customer from the staff . Donna and Latasha were very helpful. Would definitely recommend using this facility.
March 4, 2019
Google Public Storage Maddison Bruer
Front desk staff is nice, but this building is terrible. Elevators, doors, and entrance gate are all broken at various times, making your journey to haul stuff in and out of your unit a complete nightmare. Had a unit for about a year and don't think all doors and entrances ever worked all at once.
February 25, 2019
Google Public Storage Tracy Glasgow
My unit was broken into
February 22, 2019
Google Public Storage Ericka Williams
Great customer service! Ms. Donna was great in helping assist me with my unit! Very clean and the people are very helpful.
February 22, 2019
Google Public Storage amour makeup
My experience here was so wonderful Donna & Tristan were very friendly and professional . They were very knowledgeable in helping me choose the right size storage unit as well as answering all of my questions . The facility is clean & I give this place a 5/5
February 6, 2019
Google Public Storage Darrell L Ford
Donna @ the Monroe Drive store is great!!! I have the pleasure of her great and professional customer service for more than 8 years now.
January 31, 2019
Google Public Storage Candace Dore
Kisha and Shay were so helpful to me while moving. I had to move fast and they were able to provide great customer service that had me in and out. They were both very kind and friendly. They gave me all of the information I needed, got me signed up for insurance and assigned my storage unit quickly. Because they did their job and knew all of the information I needed to know I was provided the absolute best service. Thank you for a wonderful experience during such a stressful time.
January 30, 2019
Google Public Storage eric clowers
i have had the fortunate pleasure of frequent visitation at this location- always clean-donna, the property manager has a golden repoire with all of her customers- they always want to come back because of her professional skills, wonderful smile, and positive attitude- she is very very good at her job she is a 110 on a hundred scale eric clowers
January 30, 2019
Google Public Storage Princess_christinaa Vlogs
This store is very clean and good customer service
January 23, 2019
Google Public Storage Isaac
I rate this location 5 stars! Ms. Donna and Tasha are awesome! They are very professional and the location is very well kept. I stopped by for information about renting a storage and they went above and beyond my expectations! I've been in management for over 20 years in customer service and I would hire them quick. Great job Ms..Donna and Tasha. Public Storage should be proud of both of you!
January 10, 2019
Google Public Storage Larnettra Conner
This store is very clean and has a respectful environment. Mr. Mathias and Ms. Donna are very nice, professional, and always make sure their customers receive satisfactory service. I will recommend this Public Storage to anyone, because they will ensure the service is worthwhile, you are happy, and your personal items are safe.
December 11, 2018
Google Public Storage Carlether Foley
I have a storage unit at this facility and the customer service here is Great. Ms. Donna and Tasha assisted me in getting my unit and Tasha has Lent me a helping hand and she has become a great friend. I give this location 5 stars if I could give 10 I would.
December 2, 2018
Google Public Storage Buster Burks
November 25, 2018
Google Public Storage Tyler Lynch
I’ve had a storage unit in this location for a little over one year and I’ve seen a slow decline from the very beginning. Let’s start with the points of entry. There are two ways to enter this building & a funny story on how to exit. The front entrance is relatively easy. Don’t let the big garage doors fool you, they have been broken for months, and some of them don’t work. You’ll need to bring your items up the ramp. It’s an awkward angle to load product inside, so I would suggest using the back entrance. The rear entrance is a car ride to the reverse of the building where you enter your code and a large metal gate opens. Please note to the right of the gate the gaping hole in the fence, this topic will arrive later in the review. In order to access your unit on the bottom floor, you need to enter the same code to gain entry. In order to enter the second floor, you must enter your code again for the elevator. Please note these sliding glass doors can be pushed open manually and THIS is where the robberies from the previous reviews are (could be) occurring. The gaping hole in the fence and the {open}, broken doors are allowing anyone with a pursuit to steal ~ an open door. LITERALLY. One evening I was leaving the rear parking lot at 11pm and the gate code would not function. It said access denied. I called corporate and they were zero help. There is no emergency code to grant exit. They advised me to call 911 and express it was a non-emergency. I had to leave my vehicle and return the next day. Don’t stay past close like me. I was inside working on organizing my unit. Everything is always out of order at this location. The elevator is often broken, entrances are either closed or broken and it is only getting worse. The interior of the storage unit is pretty clean, so no red flags would go up if you were sourcing a new location to store your belongings. I use my storage unit for work purposes and the items inside have no value. I would never store any product of value at this location. Someone could easily see you loading items into your unit and return to steal it later. Again, this is not the location to store items of value. The staff for the most part is very friendly. I’ve had no challenges with the staff. They are pretty transparent with the challenges of this location. I’ve shared some feedback and they listened. Listened is they key word, I honestly don’t think they have any control of how the genzeral manager or corporate runs this location. It’s a shady location and they clock in & clock out ~ no more, no less. Also, be prepared to receive a price hike after you sign your contract. I was paying under $100.00 & now pay $120.00. I don’t move because I am certain this is a tactic of all storage unit facility
November 18, 2018
Google Public Storage DARRY TRIPLETT
November 6, 2018
Google Public Storage kimberly sandefur
Donna and Brittany were stellar! They were super helpful, informative and friendly! Both are rock star employees! Great service! A+++
November 2, 2018
Google Public Storage Raven Quinones
I have NO IDEA how this facility has 4.6 stars! My storage unit was completely burglarized and robbed. I had a 10x15 on the second floor and 100% of all my things were stolen, me and my mothers entire home along with all our sentimental items and values. I was notified of the incident on October 26, 2018 at 10:18am by the manager Donna Hourel who before contacting me contacted her DM Sean Marker who never reached out to me, nor did they notify the police to file a report since my items were stolen on their premises. Upon my arrival the next morning Donna told me my unit wasn't the only unit robbed but that there were 40-50 units that have been burglarized and that this had been goin on for months. The lack of security at this facility is bewildering!! The normality of people's things being stolen is beyond uncomfortable. When I filed my police report I was informed by the officer that this facility is on a list of places not to use and that this wasn't the first time they had been called out due to people's units being broken into. If you are looking for a storage facility this is NOT the one you should intrust your property too!!! DO NOT USE THIS FACILITY!!!!!! If you currently have a unit here you should go and remove your items, you should also check your items and make sure they are all there. I was also informed that people's locks had been replaced by God knows who, in the situation of my unit, which had a lock that DID NOT BELONG TO M E ON IT! Also if you actually do your due diligence you'll see that there are reviews going back years of people who had a unit at this place and their units were robbed. I wish my mother had really gone through all the reviews. And to those of you who continue to utilize this facility GOOD LUCK!!!
October 22, 2018
Google Public Storage Anthony Cestaro
Thank you so much to Saul and Leah for there excellent service ... both exceptional managers help to find me a great unit.. they listened to all my needs and concerns and helped find me the perfect unit ... they went above and behind .. highly recommend this place
October 1, 2018
Google Public Storage ANTHONY Goolsby
Ms Donna and Aleah are awesome. They are very knowledgeable of there customer concerns and needs. This establishment has comfort and a person is easily welcomed👍🏾😀 with out any negative.
September 9, 2018
Google Public Storage Sarah Hall
Poor security, unit got robbed. They said this happens all the time and they didn’t do anything to help the process. Moving ASAP.
September 6, 2018
Google Public Storage Frances Hattink
Donna and Calvin have the best customer service of any storage unit I have been to! They are so helpful in choosing the size necessary for your belongings and making sure the unit is easily accessible. This Public Storage facility is clean and tidy! They’re the best
August 15, 2018
Google Public Storage blessing beejay
Alyssa she has great customer service honestly
August 15, 2018
Google Public Storage veronika walker
Alyssa has great and awesome customer service
August 8, 2018
Google Public Storage jocelyn taylor
Rented on Sunday got completely lost, came back today and Calvin was gracious enough to show me my correct unit . I recommend this storage . Amazing staff
August 3, 2018
Public Storage Leila Holmann
When will the overgrown bush that is place for a homeless encampment be trimmed and when will the trash that is overflowing onto our adjacent property and public street be cleaned up? I have reported this many times to the front desk.
July 10, 2018
Google Public Storage stephen terry
July 8, 2018
Google Public Storage Kevin Rowe
June 24, 2018
Google Public Storage R H
June 22, 2018
Google Public Storage Philip Schlemenson
Very nice storage facility. Clean, friendly-service. Great location.
June 22, 2018
Google Public Storage phyllis jones
Thanks Ms Donna & Mr Calvin for providing great customer service in a time of need. All your help & suggestions are very much appreciated.
June 22, 2018
Google Public Storage Walter in Atlanta
Nice staff
June 6, 2018
Google Public Storage Michelle Sidney
May 24, 2018
Google Public Storage Beats By Goddess
Calvin, Leah and Donna has been such as awesome help to me in my time of need. They made the process so comfortable by brightening my day with laughs. They are the prime example of what good customer service is and I would love to work with them again in the future.
May 24, 2018
Google Public Storage Views 24/7
May 21, 2018
Google Public Storage Tim Jackson (TennisGuy71)
For not being Climate Controlled this place sure is expensive.
May 17, 2018
Google Public Storage Bill Bill
Clean facility, friendly staff and great price for a city storage
May 15, 2018
Google Public Storage chris nichols
My experience her was quick and painless Erica was straight forward about all cost and procedures and help me find a storage unit to suit my needs. I will continue to use this facility through out my time at a local university.
May 15, 2018
Google Public Storage Yi-Chu Chiu
Lauren is excellent and awesome!
May 8, 2018
Google Public Storage Merrick Gilston
Sahi did a gray job explaining to me the rates and checking us in!
April 7, 2018
Google Public Storage Esmond Daniels
It's a clean and cheap place for storage and the staff ( Calvin and Donna) was great and very helpful.
April 6, 2018
Google Public Storage Bird Man
I love the service here Located in a good and safe area. The staff here Donna and Calvin Go out of their way to make sure all my needs are met.
March 31, 2018
Google Public Storage sikiki Stewart
Calvin, Donna, Ashley. Are AMAZING! This is the place to be 5 stars.
March 17, 2018
Google Public Storage Jennifer Jones
Lea, Calvin and Ashley are fabulous! So friendly and helpful. I’ve been a renter for 2 years now and have had great experiences.
March 7, 2018
Google Public Storage Jeff Varasano
They get you by jacking up the price a few dollars every quarter because they know it's not enough to move all your stuff. Kind of a bait and switch. They rarely have carts available. Last year the garage doors were broke for months and when I asked they said they'd "fix them next year". Basically they take your money and spend nothing on operations
March 4, 2018
Google Public Storage larry robinson
Great place great staff
February 24, 2018
Google Public Storage dareal realer
February 11, 2018
Google Public Storage Susan Hall
The manager on duty was and is awesome. The other lady was awesome too. We have been with Public storage at several other locations and the customer service and people are why we keep coming back.
February 7, 2018
Google Public Storage Harris P Quinn Jr
Donna was very helpful with selecting my storage unit. She was happy to show me different sizes so I could see which I needed and she didn’t put pressure on me to get a unit larger than what I needed. (Nobody likes when that happens!) The facility is much cleaner than most self storage facilities I’ve used. The prices are competitive and even exceed some nearby facilities. I’d recommend renting or at least checking out this facility before you rent at a neighboring one.
January 27, 2018
Google Public Storage Katie Kennedy
Calvin and Ashley were very helpful!
January 26, 2018
Google Public Storage Kresha Dean
Ms Donna and Calvin were so amazing to work with. I used my unit everyday and they always brightened my day and helped me with whatever I needed ! I recommend this facility to any and everyone!!!!!
January 15, 2018
Google Public Storage Ashley Kula
Ashley was outstanding ! Everything is well organized and both employees was very helpful ! Felt safe to leave my items here
January 11, 2018
Google Public Storage Brett Miller
We have had multiple negative experiences at this public storage. When you first sign up they are friendly and beg for you to give them a 5 star review ASAP. Even call to remind you multiple times. After that you can expect nothing. Staff usually not very helpful and rarely get out behind the desk. 2 of the 3 roll up doors at the loading have been broken for almost a year. Carts disappear. People live in their units with their belongings spread all over the hallways. They tell you to go another way. When this is mentioned to the staff they respond that they already talked to them and act like it is no big deal or that this is accepted behavior. Most of the staff will tell you outright they are looking for employment elsewhere. They will even ask if you have recommendations or know who is hiring. We have made multiple complaints with promise of a call from the regional manager. After no response we even left messages stating our complaints with one of the regional managers and have never received a response. We are currently looking for alternative storage facilities.
January 11, 2018
Google Public Storage Nina Alana Simoni
January 7, 2018
Google Public Storage Timothy Rozier
I made a reservation for 1/7/2018 at the Monroe location. I arrived there at 4:20 and assuming everyone was taking a break because the door was locked with the return sign. I waited. Around 4:50 i decided to contact Customer Service to confirm they were supposed to be open until 5pm. The respentative placed me on hold and at 5pm transferred me back into the que. Needless to say I’ve wasted time trying to move myself into your storage location. The quote “We care” is something you stand by but unfortunately your employees doesn’t feel the same. I really hope this is not a normal and acceptable behavior for this location as it is conveniently located close to me. On the other hand, I had a fabulous experience at the Uhaul location located off Clairmont Rd. She surpassed my expectations and took care of all of my needs. Because of her service I am willing to pay the additional pay for a storage unit with them.
December 29, 2017
Google Public Storage S A Willis
Neet clean and very accessible
December 20, 2017
Google Public Storage Sandy Layton
I had the best experience ever with Donna and Calvin. Highly recommend using this location.
December 15, 2017
Google Public Storage Sherry Morgan
Great customer service and clean facility
November 16, 2017
Google Public Storage Mony Karlo
Thank you so much to calvin and leah for there excelleng customer service..i called and theh got me set up with the perfect unit Thanks
November 11, 2017
Google Public Storage Markeese Booker
Great service and very clean!
October 20, 2017
Google Public Storage ash weldon
Donna and Calvin were very courteous and nice, HIGHLY recommend this location!
October 20, 2017
Google Public Storage Forrest Ryan Lam
Donna was very prompt and friendly with her service.
October 19, 2017
Google Public Storage Jason Speir
Very helpful and friendly staff! Especially want to thank Donna and Calvin for all their help and always recognizing me when I come in! I will definitely be recommending this storage facility to friends and coworkers in the future.
September 18, 2017
Google Public Storage Robbie McIntosh
Dianne and Nikki were a big help! Great place
September 13, 2017
Google Public Storage Mekaiel Zia
September 11, 2017
Google Public Storage Don Warren
September 2, 2017
Google Public Storage Charis McWhorter
Donna is amazing! She's very helpful, patient, moved quickly even with multiple customers, and assures that each guest has everything that he or she may need.
August 15, 2017
Google Public Storage Laurel R Elliott
I received high level customer service from Diane and Donna. They were both warm and welcoming and answered all of my questions with a smile. This was my first public storage experience and I must say, that should I ever have the need in future for these services, I will definitely be going to this location. The premises are very well kept as well. Overall a great experience. You have a wonderful team running that operation.
August 6, 2017
Google Public Storage Stephenie Goad
July 28, 2017
Google Public Storage Addison Salter
Nikki and Diane turned a very bad situation for me into a great experience. As a customer I really appreciated them. Thanks!
July 25, 2017
Google Public Storage Chosen King
July 24, 2017
Google Public Storage Denise Van Huss
Great location! Diane and Nikki are very helpful and knowledgeable. Thanks! :)
July 23, 2017
Google Public Storage Jerell Goodrum
Diane & Nikki were very helpful and knowledgeable. They made the process extremely easy!
July 10, 2017
Google Public Storage Milton Courts
July 4, 2017
Google Public Storage Charlotte Roxanne Jones
June 27, 2017
Google Public Storage Crystal Davis
Donna was great! So efficient & answered all my questions. I had a bad first experience with another location & called this property for help. I ended up securing a unit here instead & I'm happy I did. Thanks Donna!
June 26, 2017
Google Public Storage Georgia Tech BCM
Donna and Diane gave us excellent customer service from the moment we walked in the door. Actually it started about 45min earlier when we inquired online and received a phone call within 5min. The facility is in a convenient location with a loading doc, use of a dolly, easy locks and extremely clean!
June 22, 2017
Google Public Storage Aswin Somasundaram
Donna and Nikki helped us a lot while our mover was giving us a lot of trouble. They even helped reconfigure our space when all of our stuff couldn't fit in the original one. They were a godsend the day we moved our stuff in.
June 14, 2017
Google Public Storage Nolan Reed
June 7, 2017
Google Public Storage James I. Pressley
June 7, 2017
Google Public Storage Anthony Williams
Donna and Calvin are phenomenal. They proved to be helpful and professional. I appreciate the clean grounds and pristine interior. I highly recommend this facility for anyone in the Buckhead area seeking storage and reliability.
June 3, 2017
Google Public Storage Denise Little
Miss Donna has been very sweet and helpful. Awesome service
June 3, 2017
Google Public Storage David Cochran
Poor service the 1 star is for the guy Calvin. Facility was a mess. Employees leave loading dock doors open after hours for accessibility for homeless males. Transit people charging phone rear entrance of building gate by Black Box. My wife and i have been had this unit since February at this location. Employees on phone. I'm pretty sure there's plenty people living in here. Worst part of it all the older woman nicki was very rude and unclear and the rate changing she needs home training and better social and customer service skills
June 2, 2017
Google Public Storage William Ciani
Public Storage has a quite of a reputation. This evening I've seen and Witness a disturbing type of rudeness displayed by two black female employees ( Donna Nicole or her name may be Nicki ). The lack of consideration was foul utterly disrespectful towards another established client / and or customer; for them ( Females employees Donna & Nicole / Nicki ) to perform in such a horrible manner in front of others customers is Unacceptable. Such as for my self. While were moving in "our" purchased storage space on this day June 2 , 2017 has left a terrible impression of how unprofessional PUBLIC STORAGE EMPLOYEES. Employees on cell phone instead of attending to customers at this location their behaviour is inhumane.
May 27, 2017
Google Public Storage Austin Marshall
Calvin and Leah were fantastic and really helped me out. I am very satisfied with my storage choice and will recommend PS to all my friends, specifically this location!
May 27, 2017
Google Public Storage CJ Johnson
Calvin and Leah were extremely helpful and welcoming! The original unit I booked wasn't available due to some lock issues (seemed to be no fault of the business but whoever rented before me) and they were able to find me a larger unit for about the same price right then. Working on the weekend isn't always great but they were very friendly and patient with any questions or concerns I had. Well done.
May 24, 2017
Google Public Storage Leonard Harper
Calvin and Donna were extremely helpful and pleasent to do business with. thanks
May 24, 2017
Google Public Storage Sheba the NaturalNubianista on IG
Ms Donna and Mr Calvin were awesome!!! Move In was very smooth and efficient!!! Facility is very clean and the temperature in the building was perfect. :-)
May 22, 2017
Google Public Storage Michael Ledet
Nikki gave me 5 star service from the time I walked in until the time I left!
May 20, 2017
Google Public Storage Kaitlyn
Great location, great customer service (Calvin and Donna were spectacular)! Would recommend this facility
April 5, 2017
Google Public Storage Antonio Hughey
Great
April 4, 2017
Google Public Storage Mike Orr
The good- Prices are better than any others nearby and the staff is nice and helpful. The bad- There is ALWAYS some issue with the roll up Doors at the loading dock. Many times this means only one door is accessible . With the place as busy as it is, you are usually forced to push your stuff up the ramp because the one working loading dock door will be occupied (by an unattended vehicle with no one around, and nothing in the car... but that is not the fault of the business...). Received a call from a very helpful regional manager who explained to me that there is another loading dock on the other side of the building. I'll check that and update my review.
April 1, 2017
Google Public Storage CeeCee Johnson
I got serviced by Melissa and she was great. She answered all my questions, provided great customer service, and was verry helpful 😄👍
April 1, 2017
Google Public Storage jalen renardo
I love the service Melissa and her staff did at this location! Excellent!!!!!!
March 22, 2017
Google Public Storage Jim Whitt
The staff here are very courteous, and helpful. The place overall is very nice, and clean. It's also very accessible from the Lennox Rd. area. I believe that the entire facility is climate control as well. We went on a Sunday to help a friend, and there were a lot of accommodating staff there, willing to help. I have no idea what their rates are, but given the area, and the wonderful staff, and the really nice facility, I'm sure that they're high.
March 17, 2017
Google Public Storage Eleanor Harris
I came in to rent a space for my daughter and Calvin and Melissa greeted me they have excellent customer service and the location was very clean I highly recommend this place to everybody
March 17, 2017
Google Public Storage Mayah Persons
I came in and had great service from ms.melissa and Donna and they had great customer service clean location
March 2, 2017
Google Public Storage Sherri Hill
Clean but confusing setup
February 26, 2017
Google Public Storage Adrian Nelson
Yes they done a great job very helpful. Leah and Taylor were great
February 19, 2017
Google Public Storage Tarvella Razi
Calvin and Leah were great assistants in my storage needs. Timely, professional and efficient. Thank you.
February 17, 2017
Google Public Storage Tyler Starnes
I walked in to public storage in need of a unit and was helped by Felicia Burnett, and couldn't have been happier with my experience. She was so knowledgeable and friendly. I'll definitely recommend.
February 12, 2017
Google Public Storage Dj Brave
I love the customer service Leah & Taylor had the best customer service I have had in years. I would recommend a raise on their pay.
February 10, 2017
Google Public Storage Olivia Angela
This is my second time at this location and Donna made everything quick and easy. She is extremely friendly and professional-- an all-around great asset to the location. The storage units themselves are clean and the premises is very secure. I feel completely safe leaving my items here. I've used public storage on several occasions and have never considered going elsewhere.
February 9, 2017
Google Public Storage Dr. Torri J.
Totally convenient. The young lady who helped us was kind and informative.
February 1, 2017
Google Public Storage Liz Sowell
Easy to get a space online and easy to get everything together with the staff when I arrived. Customer service was impeccable. Leah and Calvin were a pleasure to work with.
February 1, 2017
Google Public Storage nicole sosnow
Nicki, Donna and leah have Very professional, helpful and kind customer service!! Staff is outstanding and provides great support to their customers!
February 1, 2017
Google Public Storage Rob Bou
Lea was great in my transition. .. Great to be here
January 18, 2017
Google Public Storage Brandice Palmer
Donna is very helpful and friendly. Thanks for the great customer service!
January 9, 2017
Google Public Storage Darrell Rhodes
Leah & Taylor was GREAT!!!!!!!!!!!! Made my experience pleasant & was very helpful : )
January 3, 2017
Google Public Storage Barbara Jones
Nice area
January 1, 2017
Google Public Storage Lyriiciik CorVinus
December 10, 2016
Google Public Storage Kelvin Perry
Great customer service
December 10, 2016
Google Public Storage Kenneth Thompson
Donna has been the ultimate professional in assisting with my storage needs and solutions. She helped me with the appropriate unit sizes, suggested products, insurance needs, etc. Donna has more than exceeded my expectations of customer service! I highly recommend her and her team of professionals for your all your storage needs!
November 17, 2016
Google Public Storage Charlene Sellers
So nice. And down to business.
October 30, 2016
Google Public Storage Rochelle knight
Donna was very friendly and professional. She took care to explain how to use my pass code, and watched me access the unit so there were no problems for my move.
September 6, 2016
Google Public Storage Racquel Perry
Very professional and friendly always greeted with a smile.
August 31, 2016
Google Public Storage Javon Edwinn Wimberly
Donna was a wonderful help with the services of public storage. Very easy, fast, and efficient to my life.
August 23, 2016
Google Public Storage Aaron Shabazz
Friendly, Courteous Service. Clean Facility.
July 19, 2016
Google Public Storage ZuKi
Mikaya helped me earlier today with my reservation. She was polite, helpful, and curteous. She thoroughly toured the location with me and understood all my concerns and actually cared! Plus, she had a great color nail polish, instant connection! Thank you Mikaya!!
June 20, 2016
Google Public Storage Charles Cannon
I had a great experience. Shenitha was great. 5 Star!!!!
May 17, 2016
Google Public Storage Antonio Taylor
The check in process was quick and smooth, Bernadette was very helpful. The location is convenient, less than 10 mins from my new place
May 4, 2016
Google Public Storage Rishav Bose
Really great property! Much better than one I had before. Donna was a great help!
April 21, 2016
Google Public Storage Jay Warren
April 5, 2016
Google Public Storage The furniture party
Donna helped me very much. Thank you for your great customer service.
March 23, 2016
Google Public Storage Victor Mackey
They have a new employee named Jasmine and she is rude and disrespectful. She goes out of her way to speak to non-blacks, yet completely ignores blacks when they do come in. Particularly black men. I miss Donna. If you don't want to be there then it may be time to find another job. This girl is a joke with bad weave. I have trust issues with bald women smh.
March 3, 2016
Public Storage Jake Rothmann
I was told to have everything out of my unit by 2/29 to not be charged an additional amount. Then I got a bill for $5.66 because I had everything gone at 7:20pm on 2/29. I think this is ridiculous, I did what I was told and yet you guys still want money. It's just $5 but it's the principle. You guys are just trying to get more money from people. I paid that full month and I will not be paying anything else.
February 12, 2016
Google Public Storage Marmar Mehrabadi
This facility is well-managed and clean. The costumer service is also great. Bernadette and Donna are helpful, patient, and responsible. They were very flexible and helpful when we were moving out our belongings. Overall, we had a great experience.
January 28, 2016
Google Public Storage Joy Burgess
Donna was amazing, great attitude, patient, and very helpful... the facility is so much nicer than the location on Chantilly Drive which is where I had originally booked. Just for your records, the Chantilly Drive location is a complete mess, water damage, mildew, completely run down and should be shut down. It needs a complete overhaul... This location however is quite the opposite, very clean, secure and I feel much better about leaving my personal belongings here and Donna is the icing on the cake.... Highly recommend it...
January 15, 2016
Google Public Storage Maegan Jackson
Donna was excellent in helping me with my storage unit and making sure I had the correct size for all of my belongings! Definitely recommend and ask for Donna she's great!
November 23, 2015
Google Public Storage Demario Grooms
Ms. Donna was very nice, helpful, and had out-standing customer service!! Need more understanding people like her!
October 26, 2015
Google Public Storage Kyle Felton
Bernadette had great customer service skills. She diligently informed me on what i was getting by answering every question i threw her way. The process was easy and quick.
October 22, 2015
Google Public Storage Tina Banee
My experience was almost painless. Bernadette was very personable and informative. She was able.to answer.all my question and she even made suggestions to ensure that I had everything I needed. Donna was also kind and friendly.
October 15, 2015
Google Public Storage blakk face
September 29, 2015
Google Public Storage Mary Grace Stubbs
Excellent service, clean units and easy access for moving trucks! Donna and her staff are wonderful! Y
September 29, 2015
Google Public Storage Tiffany Hilley
I received great customer service at the public storage on Monroe drive from Ms. Donna. the facility was very clean and great access. I was very pleased. I really do recommend this facility. .
August 28, 2015
Google Public Storage Elizabeth Hiott
I had an urgent need and deadline to be moved out of my condo in GA to help be a caregiver to my father out-of-state...while I was also having to pack up his house in SC simultaneously. Ms. Donna worked with me so graciously as I was tending to matters in both states! I got back to Atlanta and began my storage move-in process at the Monroe location only to find the most pleasant, knowledgeable manager!! She asked me thorough questions to make sure I was getting the right-sized unit for my belongings. Ms. Donna is on top of everything! The facility is clean and her super sweet personality just brightens the place up even more. She has been so kind and compassionate..I felt compelled to surprise her with a Cami Cakes cupcake to let her know how grateful I am. I never would have thought I'd be writing a review like this for a public storage facility!! Moving is a pain in the behind and can be a major cause of stress. Making the decision to use the Monroe location turned out to be comforting one... all because of Ms. Donna. She makes you feel like 'family' while you're there. She really should be teaching customer service classes on the side...businesses sure can use her work ethic and people skills!
July 23, 2015
Google Public Storage Jimmy Rice
Was helpful well informed and very pleasant
June 4, 2015
Google Public Storage Eddie Jensen
What a wonderful experience I had with Donna at public storage she really knows her ins and outs of storage industry it is a real asset to their company thank you
May 19, 2015
Google Public Storage Kayla Mariah
Omg.... :) My experience with my dad there was phenomenal. Ms. Donna with her fabulous customer service skills and not to mention her extra stylish hair was just sincerely the best. Me (Mariah ) & my father Dr. Ash will always use this location. It helps when the representative is nice. :) I hope to see you again Ms. Donna.
May 6, 2015
Google Public Storage Ridicule
Donna was very helpful in getting the storage unit I needed at the right price. Very generous, along with kind. I couldn't ask for any better service, thank you!
April 27, 2015
Google Public Storage Charlie Hustle
Putting your belongings in storage isn't an experience that many look forward to, although if you find yourself having to do this the facility on Monroe is the exception to the rule. What make this experience the most pleasant is Donna!! Her pofessionalism, help in finding what best suits your needs, and light-hearted aproach leaves you wondering why every buisness that you go into cannot have such a star at the front desk. I leave with a smile on my face even if my wallet is lighter on the way out.. I just hope her superiors at public storage are aware of the phenomenal woman they have at the helm. There is other units around Atlanta thay may offer cheaper storage, but the service and smile you find with Donna is priceless and makes up for any increase in price.
April 21, 2015
Google Public Storage Carlous Kelley
I came in a few days ago and rented with them I just want to recognize Donna for the great customer service that she provided to me! U don't get that too often nowadays!
March 7, 2015
Google Public Storage Heather Mannion
Donna was very helpful. Location is clean and convenient.
February 25, 2015
Google Public Storage Letrese Freeman
Excellent and Professional Services. Staff always friendly and willing to offer an helping hand when can. Storage units always clean and neat.
February 17, 2015
Google Public Storage Sonya King
My 3rd time using this Public Storage location!! And always Easy and Breezy!! Donna was prepared for my move in, showed me the unit , and I was finished the process in a little over 15 minutes.
January 9, 2015
Google Public Storage S Jones
This site is really great! Very clean and the staff is professional and nice. Donna is a great, great manager! She was always willing to help me whenever I needed it. Don't hesitate to go here if you need to store your things!
November 13, 2014
Google Public Storage evyn mcmanus
Donna provided me with exceptional service!
November 13, 2014
Google Public Storage John Israel
I needed some short-term storage space for my business and stopped by to check out the location since it was close to my home. Donna was very friendly and helpful and took the time to show me several units so I could choose what was best for me. All around, a great experience.
November 5, 2014
Google Public Storage OWEN DYKES IV
Clean facility and the staff is both friendly and helpful. This is the 3rd time that I have rented here.
October 22, 2014
Google Public Storage Tara Sealy
I used this location two years ago, and now I am back. The customer service, ethics and cleanliness of the facility are some of my top reasons for returning. Additionally, Donna is the best. I hope the company realizes what a diamond employee they have. She answered all my questions and help facilitate my move into my unit; it was seamless. I highly recommend this location!
October 21, 2014
Google Public Storage Ronnie Myers
Public Storage is a great facility I met the nicest lady there by the name of Donna she was very helpful and very informative I will always refer anybody that's needing storage facilities to contact her in this area she is definitely a five star employee
October 3, 2014
Google Public Storage MSMj Music
Great customer service from Santeria Moses!
September 15, 2014
Google Public Storage Desmond Timmons
Santeria was amazing!!! I was having some trouble with u haul And she just came to the rescue And it's cheaper! Public storage is the greatest!
September 11, 2014
Google Public Storage Dee Dee Stevens
The facility is very clean and well maintained. Everything was smooth from reserving a space online to getting signed up and my stuff in the unit. I would recommend this location to anyone.
April 2, 2014
Google Public Storage Mitchell Kinkaid
For the novice - look at the fine print on rental rate change frequency. It can change as often as it states in your contract (as little as every month). Been there less then 6 months and it's already gone up. Otherwise it's been a pretty good experience.
March 20, 2014
Google Public Storage Leonardo Soto
Donna was the best most professional employee I've ever had with public storage. She made my experience last a lifetime.
March 20, 2014
Google Public Storage Daniel O
Very friendly very nice facility
March 19, 2014
Google Public Storage Wallace Daniels
I loved this property I was assisted by Charles. He helped me with purchasing boxes and found me a deal with the quick pak, helped me save. Would recommend to anyone, and keep up good work Charles.
March 18, 2014
Google Public Storage Nicole N
I have only used Public Storage for storage units because their facilities and prices are the best. At the Monroe Drive location, Donna and her staff are very nice and friendly and always helpful. I would recommend this location because of the amazing staff, convenient location and great facility!
March 15, 2014
Google Public Storage R Matthew Songer
I've used all sorts of storage and warehousing over the years, and this firm and location is among the best. Donna is extremely competent, personable and helpful. The property is great, clean and easy to access. Only two minor quibbles. One, it would be nice to have the elevator wait to close the door until one is through loading or unloading. Two, the doorways in the halls upstairs restrict moving things on floats. Having to stop and turn items on edge in order to get through the 34" doorway is frustrating.
March 13, 2014
Google Public Storage Cynthia Jackson
I have a unit at this location. When I tell you every time I come Donna and Charles give 100 percent plus customer service I refer all my friends to this location that needs storage.
March 13, 2014
Google Public Storage A. Reynolds
This facility is safe and clean. Donna, the manager at this location, is always there to help with a smile on her face.
March 11, 2014
Google Public Storage David Battista
For starters, I consider myself a veteran who is well-seasoned in the ways of storage facilities. I have another unit with your company in Brooklyn, on Gold Street, and have been happy with the service and professionalism; hence, repeat business for your company. Today I met with Donna at your Monroe Drive NE facility in Atlanta. I found her to be very professional, efficient with my time, courteous, respectful, and customer-service oriented. Of note, she did not try to rent to me a larger unit than I needed, nor she suggest that I purchase all the moving supplies. She was also very down to earth and a pleasure to work with. In my opinion, she exhibits all the qualities of a professional individual, and does so in helpful, upbeat dispositon. To that note, she is clearly a valued asset to your company as elucidated above. If for some reason, Donna were to leave your company, I'd hire her in a heartbeat. A brilliant employee. Sincerely, David M. Battista, MD
March 5, 2014
Google Public Storage Leigh Lucas
I have used several storage units in the past but this one exceeded my expectations. Thank you Donna!!
February 27, 2014
Google Public Storage e palmer
Donna was extremely helpful and reliable each time i came to my storage. Always can count on her and she is as sweet as can be! great experience, thanks for everything
February 19, 2014
Google Public Storage Magnum Mike
Donna has excellent customer service skills keep a spotless showroom and is a absolute pleasure to work with
January 9, 2014
Google Public Storage Anthony Goolsby
My experience on my visit at this location. Is very welcoming. The Manager " "Donna" makes customers feel welcomed and assured from the positive follow ups and feed back. My reantal units have been more than just adequate... Space is worth the time and effort during the transitions of moving and storing. The property is so clean.:-)
January 8, 2014
Google Public Storage Scott Zwerner
This is by far the most AMAZING Storage Facility that I have ever used anywhere... HANDS DOWN. I have leased storage spaces all over Atlanta and in New York and New Jersey, and the customer service provided by this location goes above and beyond any of my expectations. From the first time I walked into the office to inquire about renting a storage room the staff, especially Donna (who I think is the Manager!), the respect and customer service provided to me was OUTSTANDING. I have been with this location for several years, and have had to change to larger units then back to smaller units, and Donna has worked with me every step of the way to make everything go smoothly. As I do use my storage room frequently for both business and personal storage, easy access and parking and loading are very important to me, and this facility has it all! So if you are looking for a great storage facility with a great staff then look no further then Public Storage at 2115 Monroe Drive Atlanta, GA
December 31, 2013
Google Public Storage Gapstargate Gapstargate
What a wonderfully run storage place with knowledgeable staff. Donna the manager is great. She is friendly and knowledgeable. The facility is clean and safe. I just love storing my stuff there. Gary
November 23, 2013
Google Public Storage Kassie D
I just rented a unit here and Donna made it so easy! The whole building is super neat and clean, plus perfectly climate controlled. Great location near 85 and the 4 loading docks make it very easy to get in and out of with pick up trucks to uhauls. I highly recommend this Public Storage location!
October 24, 2013
Google Public Storage Rusty Willis
Donna and the crew at this location are great to work with! I have to go over there a lot to move things in and out and they're always pleasant and helpful. The location is spic-n-span clean every time I'm there and in good condition - if trucks would stop damaging the roller-doors it would be that much better for all of us. Super convenient location and open 24-7.