PLEASE BEWARE THESE UNITS HAVE ROACHES! I’ve a unit inside and only been renting for a week. I went to my unit to drop things off and as soon as I opened my gate I saw 2 big roach running across my boxes and couch. This just happened today. I’m so upset all I can do was cry. I work so hard for me and my daughters things and now our personal belongings are going to be infested with roaches. I alerted the desk immediately and all the could say they can move me!!! Move me with roaches! I called a family member to get their advice because I was so upset. When I went back to the front office the doors were locked. No one came back to check on me and the situation they just left I’m guess for lunch. No follow up call or returned messages. I’m so sick and upset that this is happening. All of our personal belongings sit in this unit. Please please check all of my reviews I don’t post any negative reviews unless I’ve personally experienced it and I’m very honest and open. This isn’t right at all.
I love Ms.Gina she was great !!! Great service here😀
Great experience nice people
Excellent service and assistance from Claudette. She is great! Her willingness to help me really made a difference. She really adds greatness to this place and the world!
Claudette made The transaction very smooth she was very helpful. Very kind. Customer service like that is not anywhere found anymore. I do feel that for all she does by herself. She does a lot and is overworked, It was only herself there, which I think is a huge mistake, but now companies are running Minimal staff. Which is a shame, she did not complain. She did not mention it. She was doing the best she could, but you can tell when companies overwork their staff.
I hope that management reaches out to me so I can have a word with them.
Aside from that, the location is good.
The lady claudette at the front counter was so helpful and kind great service
Today I got a collections letter from Alliance one for a month that I did not use. I rented a 10x20 with them for over 1 1/2 year. Direct withdrawal from business account. Checked out on October 1st and they billed me for the whole month, because I should have checked out before the 1st. That is a scam because I did nit sign any contract that stipulated this condition. Just heads up to all of you. To bill me $506.76 for something that i did not use is absurd. Enough said.
Claudette and Gins are the bomb. They are very helpful and make my experience enjoyable. Thank you ladies.
Claudette and Gina Great Service
They are both nice people
Claudette was fantastic. Thank you
Muy buen storage buena atención Gina and claudette
Very good service, excellent attention
Muy buen storage buena atención. Claudette and Gina
Claudette is just the sweetest! She was so pleasant, funny yet professional and helpful in my process of searching for a storage. Great customer service!!!
Claudette and Gina are great customer service...thank u both for your help
Very easy to transfer and move everything and amazing service from Gina and claudette
On arrival, I was greeted by Claudette who was very pleasant and helpful. Gina came and continued assisting me and made sure that my problem was solved. Her patience was really appreciated. Top quality staff that ensured I left satisfied. Great customer service.
Gina amazing customer service got me set up with my app!
Gina was great help getting my rate reduce
Thanks for all your help
Great experience,thank you for all your help Gina and Claudette...
Claudette and Gina got us a great deal thank u for all your help
“accidentally” sold my belongings in auction in August while I continued to pay my bill monthly; only to find this out in October. I hope I am reimbursed for the massive loss I just endured without ANY notice WHAT SO EVER.
Thank you Gina for your exceptional support. Your dedication to providing outstanding customer service is truly appreciated.
Claudette
Was very nice and helpful I very happy for her service thank you so much
Excellent service. Friendly staff and very clean units! Definitely recommend
Claudette was amazing help with me getting my unit today .. thank u for your help
Claudette was very professional and made my process smooth and easy she did an awesome job
My experience with this public storage was amazing clean unit
Gina was great walked me through everything great experience!! She is the best thank you for a great experience. Dg
Gina was great help getting me setup with my unit..
It is now two years later, I'm still here and as soon as I walked in Gina remembered my name and her coworker Claudette super welcoming with jokes! I love it here. My belongings are protected, safe, clean! I love this spot! Thank you, ladies!
Claudette and Gina were very helpful ...help me with app.
Great customer service showed me my unit and very knowledgeable of her job 5stars for claudette
Gina has amazing customer service thanks for all your help
Gina is amazing ,great customer service.also Claudette is great
Great experience very professional and helpful
Claudette and Gina are amazing
Claudette and Gina where outstanding and represented your cooperation very well. 10 out of 10. Very helpful.
Gina service was excellent. Wonderful person!
Gina and Claudette got my app up and running and very helpful
Great service Gina as help me with cars thanks
Compared to other storage company representatives, Donna was top notch and very pleasant. She definitely makes moving and storing less stressful.
Donna is Grrrreat! She's honestly helpful and good C/S! So in my opinion more the 5 ⭐'s 😊😉👌
Donna you’re the best. Always willing to help a customer.
Gina was amazing we were not able to do rental online we came in to office. Great service
Gina was very helpful getting my rate down for TY u for great customer service..
Not sure what’s going on but for the last week the elevators are not working and I need to get things out of my storage unit that’s on a 4th floor. I’m worried that this place might be closing down and I might lose my belongings since I have heavy equipment stored that’s hard to go down the stairs. Any update on when this will be fixed from management will be greatly appreciated!
Only one dolly available for the entire unit. The week of July 22 2024 the property has had no power. Gate open all the time, no climate control. Unresponsive management
I had a great experience with Gina, Claudette and Brandon!!! Keep up the great work! Always willing to help
Gina is an amazing customer service very professional in her job make thing very easy and understandably for customer
Janel was really helpful showed me the 2 different storage ,help me step by step how rent the room thank you
Gina was wonderful she's very caring and patient. Over all great!
Donna was super duper customer service
Gina helped me with transfer and getting setup with account very very helpful. I recommend anyone in the area or a little bit out of it to rent from this location very friendly very patient all the time.
Gina very professional and pleasant.
Gina was able to help me with my storage..great service
Gina,
Was amazing helping through the process. Very patient, professional,and kind.
Storage unit was good. Donna was fantastic. Help me with all I needed. Excellent customer service. She is a gem. Employees like this are hard to come by these days.
Gina very helpful and niceeeee
Excellent customer service! Fast and clean!
Gina is AWESOME....she made the whole process so easy! Thank you.
Gina was very helpful in helping me today
Very helpful and understanding staff
Thank you for your help resolving late fees
Awesome customer service Gina is the best her personality and attitude is everything.
Donna has wonderful customer service and is very kind and helpful👍👍👍🎉🎉🎉🎉🎉 will definitely be eating dinner with me in my new house
donna is amazing. love her customer!!!
Gina was awesome with helping me find the perfect size unit for my belongings.
My experience at this location was Great the employees helptedme with getting my unit and Dashon was great with making sure everything was correct
Gina was great at helping me. She is the best!
Gina was so incredibly helpful and was so knowlegeble/friendly!!!
Gina was absolutely awesome, kind, friendly and inviting. I appreciate the knowledge and the great deal. Thank you so much
Gina, She was very helpful and knowledgeable.Awesome
Gina is a wonderful person she is the best in every way I can think of great person
Gina, the property manager at this location is excellent at her job. She really does make the difference at 8300 N. University drive in Tamarac. I’ve had this storage unit for over 8 years. She is the best property manager I have ever encountered in my 8 years of renting the space. She even called to follow up with me after a problem I encountered, in her absence. She expressed the same caring, genuine, and warm disposition.
Gina is very professional and sweet. And the property is very clean. Great customer service, and will stay as long as I can.
5 stars for Gina! She is very helpful and always available to provide great customer service.
Gina was amazing! Her customer service was outstanding!!!
This property is very clean and run good! Ms Gina is very friendly and attentive to her customers!
Gina, thank you very much for your customer service. Have a wonderful day you’re pleasant.
Gina thank you reshma told where to leave your review
Gina helped me and made my transition smooth and seamless
Gina help me get set up my app for me after we do the e rental thank u for ur assistance
Gina was awesome in helping me through the process. I had tried online and was unable to finish.
Regina is wonderful. Thank you for all your help!
Gina was super lovely! It was a quick easy process to get my first storage unit w/ Public Storage. I’ve been to other locations and the service and location doesn’t compare. Really positive experience <3
Update: Gina is great, the best employee they have at this location, but that other person who works there? On the day I went to return my unit she didn’t show up for work until 1-2pm. Then when she did she had an attitude like ma’am I didn’t piss in your cheerios? Anyway, finally got my things out but she also didn’t mark me as vacated which would have led to charges on my card. Luckily, I had a feeling this would happen and turned off autopay. The units and space are great and since it’s not customer service based thats not their selling point but works for what it’s needed for.
Clean, well lit and reasonable price. Great staff. Grateful for your assistance Gina. Very satisfied with my experience here. Thank you.
Came here when I was moving out needed some place quick and reasonable they were able to help me out and everyone was super nice would highly recommend
I love this place Mrs Gina is the best
Highly recommend this place!! Gina was so sweet and helpful. Very professional on top of answering all my questions. I will be referring a lot of my friends to this place because of the amazing customer service I received.
Gina was very professional
Space is very clean
She help me with the app
Ms. Gina is Awesome!!! She help me get my price reduced and keep my unit… She’s the only one I want to speak with from now on… thanks Gina
This place is well cleaned and Gina in the front was awesome and 100% helped me with my storing needs
Do not use them! Gina told me one price and then 2 weeks later when I went to sign the lease they raised the rate and she said there’s nothing they can do about it. Also many times when you go during office hours, the office is locked and no one is there. They don’t return phone messages and they don’t care about their customers.
The place is big and its good but the bad thing is that after about 3 months of renting they will raise the price and the employees are rude, they will lock the women's bathroom for their own personal use and claim its the staff bathroom even though the sign clearly says WOMEN'S bathroom. It is not fair to pay such a high price and not have access to the women's bathroom.
Gina is amazing!! She helped me out with delaying my price increase for the next three months while I figure out my housing! Such an awesome lady!!! 😁😁😁😁
Gina is the most pdedicated most impressive manager and individual I have EVER met. She actually saved my life one day when I collapsed in front of my storage unit. I am handicap with amputated leg and she rushed with golf cart to help me. A real asset to public storage. So many tks
My experience with Gina was outstanding.
I was going leave due better rates and Gina was able to convince me to rent a new bigger unit for the same rate.
I give her a 10 out 10 for her professionalism.
Gina…. Amazing customer service and even better personality… went far and beyond my needs. Thank you
Gina is amazing as well as all of the staff. Everything was so nice that they almost convinced me to keep my unit even though I no longer need it.
Five star storage
Thank you!! Gina Great customer service very helpful
Great property, clean and well kept. The property manager was informing and helped with all issues I had. Highly recommended
Reshma and Gina thanks for all you do
Thanks gina for all.your help
This location is great! Kept very tidy, decent climate control, good crime-free area, several push carts available for moving your stuff. Most importantly, BOTH elevators work. If you’ve ever gotten stuck waiting behind movers with only one UNavailable elevator… you’ve experienced the sixth circle…
I was helped by Gina. She was very friendly and helpful even though I marched her around to 5+ units to make sure I got the one that best fit my storage and budget needs. Thanks for all your assistance, I really appreciate your patience with me. Made sure I got the unit rather than having to go look elsewhere; an asset to your company for sure!
When I came to rent met the most amazing person Gina she helped me with all my storing needs . Ty u for being so helpful
Thanks Tanika for your help and support
Gina was awesome!!!! Extremely helpful
Marina is so helpful and sweet💜 she is always patient with her clients and a big delight to be around.Thank you for being so kind to me and all of my people.
Very clean property and good customer
Very clean property, and great customer service .
Gena was great and so helpful, provided detailed information, the space is actually beautiful, well lit, clean. We got a great deal on the price for our 10x20 storage space. Highly recommend it.
Manager was very helpful, storage is secure. I feel comfortable storing my items here
Gina is the best ever always with a smile and helping everyone. Thank you Gina. Stay bless.
Bertina was wonderful really enjoyed my rental experience
Received GREAT customer service from DONNA & GINA !!! Thank you - you have been of great help with all my needs.
We went to the location on commercial and 441 and unfortunately the access hours was not accommodating for me, Tanika helped me locate a location closer to my home, she recommended this location and even went as far as helping me with the online process. I am happy with this location. very clean and the move in process was easy. Thanks Again.
Gina was very helpful and informative.
Gina was phenomenal on providing best in class customer. She assisted me on setting the autopay, and show me how to Access the property through their app. She was very helpful, and wonderful lady..
Gina was a pleasure and made the whole process enjoyable. She is an asset to your business.
My first experience with public storage was awesome. Gina and Jennifer made the process seamlessly.
Gina was amazing
First class service
Gina did an amazing job excellent
We went to 12123 W Sample Road location and the lady at the desk was a big turn off. We googled and went to 8300 N University Dr location and was greeted by Cordella and Gina. It was a very welcoming feeling. Cordella was very helpful, patient and answered all our questions. I am happy with this location.
Very clean facility, friendly staff and that combination is difficult to find in customer service these days. The property manager, Gina, is always phenomenal. She is very knowledgeable about this business, it must be the love for the job. Perhaps she should be promoted to regional but at the same time I'll miss her!
I'll recommend this property to anyone.
Ms. Gina was the BEST!!! She took good care of me thanks so much Ms.Gina
Gina has been great. Recommended
I had the pleasure of securing my Unit with Gina this afternoon.. EXCELLENT SERVICE!!
Great customer service by Gina! Highly recommended
Gina and Tzara great service
Gina was very friendly and helpful. You need more employees like her.
Thank you Miss Gina, excellent service from head to toe
Awesome service, but she keeps calling me Brian for some reason. I think she might have an ex named Brian that looks like me. Great service!! Thank you!
I had a wonderful woman named Gina help me. She was so nice and took the time to answer all my questions and explain everything to me in detail. I was actually on the fence about whether or not to get the storage unit but she created such a lovely experience that I decided to go for it. She also explained to me how the app works. I would do it all again just for her.
I had to make this known. I have been a Public storage customer for many many years and am never late in payments. I was ill and it was a holiday so I needed 3 days extra. Much to my shock I was charged alot for a late fee. I tried to have it waived to no avail. I came in and paid to Gina who I told the situation and she said she wanted to try to help. She did!! She saved me $150 and was amazing and kind. If everyone was like Gina Public Storage would be a better run place.
Thank you
Linda Smith
Patrice is sooo friendly and helpful, she helped us with everything we needed it. The world needs more people like her :)
Good service helpful staff. Definitely recommend. Coming here
we're very grateful for the information provided and the customer service we received by Anne at the Tamarac Location. would recommend 100%
Thanks for your help Gina
Gina is a wonderful Customer Rep. ❤️ We need more individuals like her.
lorelei. it was. fantastic. very helpful. and. polite. person. thanks
Lorelei Was very kind and attentive and the only one in the whole building
Great helpful place and very good customer care! Thank you Lorelie, you were a great help!
Lorelei was super helpful and efficient and took all of the stress out of the storage unit rental process. Five stars!
I would like to recognize Gina who went above and beyond the call of duty assisting me with the numerous issues that I had today. I highly recommend this storage location in Tamarac.
Great service by Gina, she helped us transfer to a new unit.
Great service it was a pleasure working with Lorelei great service rep
Gina and Pam were amazing and knowledgeable
Lori has been absolutely incredible to work with since my very first visit with Public Storage. She is reliable and goes above and beyond to ensure all needs are met, delivering the best customer experience. This team and space is 10/10.
Gina. Walked me through everything excellent help!
Marcella was amazing at first the space I wanted was available so she offered a larger space at the same price. Seamless process to sign lease. Thank you again Marcella
Great service from Gina and Cornelia!
Gina and Corneilra were great. Very helpful and responsive! Go see them for all your storage needs!
Great staff, Gina is the best ask for her. Great value in and out in no time. 👍👍👍
Gina was amazing. Made the process easy and would send other to the business. She is a keeper for sure!!
Un buen lugar para guardar las cosas, incluso tiene aire acondicionado para desumedesedor.
Lo recomiendo
Gina is amazing
The absolute best.
I had the opportunity to witness her do three jobs at once. While professionally opening my account with ease she made a call to confirm another customers reservation. Her phone voice is of the highest quality and should be recorded by upper management to make the confirmation process as efficient as possible while giving Gina time to complete many other duties.
Gina thank you so much for your great services very kind fast working awesome really appreciate it nice doing business with you will come again thumbs up
Gina was so amazing! She was very helpful with my unit and my online process!!!
She is the best agent I’ve dealt with ever!!!!
I had pleasure of working with Brenda. She was super helpful. I was under stress moving...but Brenda made things super easy. I came in confused for from the website but she helped me sort everything out and even made me laugh!
Highly recommend
Brenda gave us exceptional service, she went above and beyond to meet our needs and ensure we were satisfied. She deserves a 10 star for the service we received.
Gina was so helpful today. Her customer service and patience with me made getting a storage an easy process.
Hi I’m a new customer and the process was made really simple and easy with the help of Gina. She was very nice and helpful!
Gina was really helpful she was very helpful if u need a storages comes see her
Gina was wonderful.
Everything perfect
Marcela has a nice smile 😃
Lorelei gave great service
Great place good price Marcela was very helpful will recommend this place to any of my friends
Marcella was wonderful great help walk me through everything with a big smile
Marcela was awesome and super helpful!!!
Marcela was really professional and help was great.
Lorelei was spectacular. Quick and easy storage rental. Explained everything!!
Love this location!!! Marcela was Awesome :)
Amazing service, super clean , marcela thank you so much
Marcela was an excellent representative very polite and patient definitely make this process easier for me :)
Lorelei was amazing ad helpful!
Marcela was extremely helpful and pleasant.
Loerelei was helpful, knowledgeable, and attentive!
Lori is AMAZING!!! I went to another location and it was NOTHING like this location at 8300 n university drive in Tamarac. She has been so patient and helpful and she made this experience so much easier! Please ask for Lori when you get here!
Lorelei helped me today..and was absolutely fabulous. She took the time to review everything in details and was so kind and knowledgeable. She is so customer friendly and a total pleasure..
When I came in with questions about my space jan was willing to take the time to answer them in a friendly way.
I had a wonderful experience, Jan at the dront desk was very patience and helpful. He made my experience easy. THANK YOU! Jan
Jan great customer service very helpful.
When paying my bill Jan was quick and helpful.
Great service from jan. This is the best storage place in town.
Lorelei , was very helpful and attentive.
Lorelei was very kind, knowledgeable, and attentive to my needs in renting a storage unit today. She explained everything very well, guiding me step by step through the process. Thanks very much, Lori and keep up the great work. God bless, Lois
She is the one Marcela :)
Laurie wad great in assiste with storage size
Jan was an amazing help and guide. Definitely what you need when you going through tough times!
Jan was so helpful. I enjoyed working with him to find the right space for me.
Jan is the best. He made my trip easy. This is a great location. I recommend it to anyone who needs storage
Jan was amazing and extremely helpful. Definitely would recommend!
Lorelei was awesome! Very sweet & kind. She called me first thing in the morning to confirm my reservation. She was willing to show me the two size storage rooms I wanted to view. ( I picked the 5x5). Overall great addition to the Public Storage team!
Lorelei. Is The Best! & Will Help You