Public Storage Self-Storage Units at 2275 S Semoran Blvd, Orlando, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 48/moSmall 5'x5'
$ 48/mo $64Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 59/moSmall 5'x10'
$ 59/mo $78Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 75/moMedium 5'x15'
$ 75/mo $100Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 124/moMedium 10'x10'
$ 124/mo $165Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 125/moMedium 10'x10'
$ 125/mo $167Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 140/moLarge 10'x15'
$ 140/mo $187Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 143/moLarge 10'x20'
$ 143/mo $191Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Lake Fredrica Storage Units Near Curry Ford Road
Public Storage in the Orlando neighborhood of Lake Fredrica offers cheap self storage to residential and business customers in the area.
This location sits on the east side of Semoran Boulevard between Curry Ford Road and Grant Avenue and features indoor storage units and outdoor storage units in varying sizes.
A popular area for apartment and condo living, space often comes at a premium. Let a 10x20 storage unit provide ample storage space for boxes, bulky clothing, TVs, furniture and appliances to avoid cramped quarters at home.
About five miles from Orlando Executive Airport, travelers can grab a 5x5 storage unit to store personal belongings, bags and luggage within minutes of takeoff or landing.
Located right near S.R. 408, S.R. 15, S.R. 552 and S.R. 551, and just a short drive from the Central Florida GreeneWay, it's a convenient location for customers in the Mariner's Village, Bryn Mawr, Engelwood Park, Dixie Belle and Ventura neighborhoods to find plenty of self storage relief for any occasion.
Open 7 days a week with friendly staff on site and a manager who lives at the property, the rental office also sells moving supplies and packing supplies, including large moving boxes, packaging tape and more.
Whether it's days on the lake, days outside, or days spent packing up for a big move across the street or across town, this Lake Fredrica Public Storage is ready to tackle the self storage needs of the Orlando community with affordable storage options and great customer service.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 438)
Ángel me encanto por su servicio muchas gracias 🙏
Been using this facility on and off for 5 years and every single time I’ve been here Amy has been amazing and always so helpful and giving information. Thank you Amy
Amy was absolutely amazing! East and smooth process
The employees Angel and Amy maintain professional courtesy I've experienced. The property is clean.
Amy is a hard worker
Opened my locker to find more than half my belongings stolen. Save yourself the trouble and use another storage company.
Amy was the best. Very courteous and helped me through these troubling times. Thank You Amy
Angel good job
Amy was super nice very knowledgeable and accommodated all Of our needs this woman works very hard to please the customer and deserves a huge raise
Great service Amy!!!!
Amy has good customer service!!!!
Always a great interaction with Amy!!!
Made a payment with Amy and she was very helpful and accommodating!
Thank you for your help Amy
I was a bit confused when I first got there but Amy answered all my questions and gave me top of the line customer service and helped me make the best decision for my storage needs. Thank you Amy!!
Professionalism has feel downhill drastically. Unable to process my paperwork, unable to get a call back. This went from a normal experience to a terrible one in the course of 24 hours Management Beth, Diane your teams communication is terrible. Your oversight seems to be non existent. I call corporate to get in touch with and I’m given the wrong number. I’m told Diane is out of town and can’t speak with anyone. Terrible terrible terrible. I will be going to a different public storage and renting two units from them instead. If you value your time I WARN YOU NOW! these people do not! They do not care about you or your business despite what their phone recordings may say.
Angel helped me and my husband with our storage and he couldn’t have been more informative! He helped us along the way and made things so simple. Thanks Angel for your hard work!!
Ese lente gracias por su atención Stephanie and Amy
Great experience at this location with Amy!
Amy has great customer service and very patient.
Amy is such an awesome employee, ialways out keeping things looking good and providing great customer service.
Angel was so helpful and accommodating! 10/10 for him as a worker and a person!
Amy was the best very professional fast a quick will deff be coming back
Amy es muy profesional fue muy amable genial su servicio me encanto el trato que nos dio gracias Amy por tu ayuda siempre agradecida
Angel was a great help figuring out my storage options. He listened to my needs and was very personable.
Great location. Thank you Amy!
This location has the WORSE customer service. The attendant Rosa is very rude and does not know how to deal with people and needs an attitude adjustment. It’s very sad that people are rude when there is no need.
Amy thank you for your time and effort in helping me with the process of renting my first storage unit plus u helpme save a lot of money thank you for making me and girls feel special....
Angel did my paperwork for me. Great attitude. Very nice and helpful!!
Amy was very helpful!! She went beyond and above.
We had the best experience today thanks to Joseph. He was very very much great help. We were in and out in no time. Great customer service.
Awesome service from mario
Amy was very friendly and nice, she helped us to find the right storage for us
Amy was asolutely amazing I told her what I wanted to store and she helped me find the perfect unit even it taking as long as it did I could store my stuff in just the right size unit. She was trying to give me only what I needed not many many people out there like that. People would have just rented me whatever I asked for whether it was too big or not, she was amazing there should be more of her all across-the-board In times ike this the customer needs to save money too . Thank you Amy!!!
Amy is the best!
Ángel provided a great customer service. Also very patient and answer all of our questions. He was very helpful.
Rosa and Mario gave great service. Great place to rent a storage space and economical.
Amy es muy atentanta y amable además se mostró muy servicial,Thank
Amy and Mario are awesome!!
Late posting. Amy is super helpful
Again allways great customer service Amy
I’m an OTR driver and I’ve been at this location for 4 years. Never had an issue with them.if I forgot a pay date I always got a friendly reminder. And they were not quick to cut my lock. Sent my sisters to empty out my storage the other day and Amy and Mario made sure everything went smooth.
Super helpful, thanks Amy!
Amy is the best !!! Thank you
Amy is the best, she is very helpful and sweet.
Thank you Amy
Really pros !
Amy really was proficient not only did she skillfully guide me through the renting process she also killed a bird that flew to close to me.
Very good service Christine didn't have what I needed here but she found me what I need at another location and very nice and patient
Thank you Amy very much for helping us with the storage you where very helpful and professional.
Amy was very helpful
Thanks Amy's always being helpful and friendly
Amy was amazing!!!
My rent was raised on me twice within a few months time.
A little late posting,but Any is awesome!
Excellent customer service Thank you Amy!
Entre a verificar unos precios y me atendió Aixa wow que gran servicio muy amable y eficiente. Le doy un 100 es muy amistosa también.
Aixa was very friendly and helpful
Very easy transaction…. Pleasant and informative agent. Thanks for your help Amy!
Amy is so helpful!
Aixa fue muy amable y servicial con nosotros.
I had a great experience with Aixa se was attentive and had a wonderful smile . Aixa was very polite and efficient I will give her 100%.
Amy is extremely helpful and professional
I'm glad my brother showed me this storage, the prices are great. Amy is the woman who took care of me and she was fabulous. Thank you Amy for your help.
Amy from Public Storage was super helpful the entire time i rented at this facility. She’s communicative, patient, and made the process of moving and storing easy.
Súper easy transaction. Thank you Amy
Amy and Karla were especially helpful with all of my questions
I rented storage space today and the woman who took care me her name is Amy. Amy was awesome, she explained everything to me clearly. Thanks Amy 👍
Amy was very helpful
Great customer service. The unit I rented was ready and clean.
Aixa es muy buena trabajadora aclaro todas mis dudas. Gracias.
Aixa gives very good service. Clean and efficient. I recommend
Aixa fue muy amable con y me ayudo con todas mis dudas.
Amy is so kind and helpful. Above and beyond service.
Amy is amazing! Very helpful, pleasant, and professional
Amy is very informative and makes the process easy!
Amy was a grate help and very polite and guide me thru every single step thank you so much
Amy was the best.
Very efficient, helpful. Thanks!
Thanks for taking care of my mom today Amy. Always appreciated
Amy is very friendly and prompt.. Thanks
Amy was super helpful! Great customer service here
Amy was cool 😎
Karla gave me great service, super informative, thank you so much !
Karla was extremely helpful and phenomenal customer service. I would recommend to people to talk with her at the S Semoran blvd Location
Karla gave me great service!
Karla gave me great service!
Amy took excellent care of me and was very meticulous while explaining the contract, insurance, payments etc
Amy was super nice and very helpful. This was our first time using a storage facility but she made it fast and easy.
Amy is always friendly and professional
Amy is awesome
Karla gave me great service
Karla is amazing!! Super professional and informative.
Amy super help in explaining how the property work. Even with mobile app. Definitely down to earth location.
thank you amy for your awesome personality, really helpful and really funny!
Thank you Amy for always being so friendly and helpful!
Amy provided Great service, she is very friendly and helpful 🏼
Thank you Amy, for always being so helpful and attentive
Thank you Amy!
Amy was wonderful and very helpful. We need more people like her in the customer service!
Amy us so helpful
Amy was great. Excellent service Thank you
Appreciate Amy's help in getting the right space for me. Aways hepful!
Amy was super friendly
Amy was amazing, polite, helpful, and very knowledgeable of the property. Would highly recommend!
Nice service from the storage Manager Good job
Amy was friendly and helpful. She was a life saver today, quick and easy!
Good communication, fast process. Thank you Amy
Amy provided AWESOME service
Amy really made things simple and easy
Amy was the best and made getting a new unit for me a breeze. 10/10 recommend!
Amy was friendly, helpful, and knowledgeable. She made the process very easy and quick.
Great customer service Amy
Rosa is a great employee she help me with the process of finding the right storage. Really nice staff and very helpful.
What a wonderful experience with Amy.. Great help and certainly very knowledgeable!
Amy was super helpful as always , quick service and always has a smile on her face ❤️
Amy is always super friendly and helpful
Amy was so hepful and nice!!
El señor Leo fue muy amable
Karla fue muy buena
Karla Buen servicio
Karla un excelente servicio y muy bien explicado todo
Karla was amazing, she helped us find the right amount of space for our things 10/10 would recommend thank you Karla!!!!!
Karla es tremenda persona, la recomiendo al 100%.
Amy was great, and I appreciated the service
Karla was amazing and so helpful
Amy great job🙂
Amy was super helpful in finding me a space and her customer service is on point!! Thanks Amy
Karla fue muy buena
Thanks Karla, she was a great help.
Amy was super nice and helpful, signing up for a storage space was quick and easy! Would recommend to anyone looking for affordable storage.
Amy was extremely helpful!!!
Excellent customer service. Amy is prompt on returning calls and extremely helpful
Amy was very helpful. Thorough with all information. Quick and easy process.
La atención excelente de la Srta Karla
Amy was very professional and helpful 👍🏾
Amy was very helpful and knowledgeable
Amy thank you for you excellent service you help us a lot
Wasn’t able to get in my storage building Went to the office Stephenie was at the desk she was very helpful explained how thing work very nice great personality Thank you Stephenie
Amy is very professional and friendly.
The service is great and the recep is very nice and helpful I appreciate doing with with this storage location
Amy is awesome. She is friendly and very helpful.
Amy is always helpful and friendly!
Friendly service every time!
Amy is always helpful and I always polite when I comes too makes my payment. Thank you!
Stephenie was freakin awesome I left my unit unlocked she called me right away letting me know. She has been very helpful and awesome would recommend Public storage as long as she’s there!!
Stephenie was awesome help today with all the questions I had :) Super polite and kind, all around great experience
Very lovely lady. Helpful, nice, informative...overall good experience
Amy is very friendly and helpful, highly recommend the facility.
Amy was very good to us
Amy was very attentive and fast when helping me rent a unit. Love her energy would recommend her to everyone! Thank you Amy ❤️
Changing my review to say that they don't give you good directions. After hours elevators weren't working and fire panel was beeping and no way to contact anyone for help. There is a code not just for the gate which is what we were told but also for the elevators. Our first time using the elevator the code was not required for some reason maybe because it was during office hours, but a second trip that day the Elevators would not work fire panel was beeping and there was no one to ask and no directions anywhere. Even a chat with customer service could not help. There should be some sort of clear direction sheet or something,but all we got was here is your gate code. Also the unit had no lighting and it was an indoor unit.
Amy was so nice while renting our unit. She made sure to find us the right size for our needs. Thankful for her service.
Great customer service the lady behind the contact very nin the contact very knowledgeable and very helpful.
Amy was excellent and very patient as we translated her imformarion in Spanish.
Amy is awesome! Helped a lot!
Amy was very helpful when it came to finding me the right size unit for my things and patient when explaining all the details when I first got it. Since having my unit there they have been kind everytime I come to make a payment.
Amy really makes this location. She has a genuine personality that makes me want to keep my business here. I live 45 minutes from this location now and still keep my belongings here. If she wasnt here I wouldnt be either.
This location is very clean! Amy was super helpful and she always goes out of her way to make sure i have what i need
Continued great experience, property is always clean. Amy is always very professional and incredibly helpful, she is the best!
Horrible service. I reserve for a "good price" a week earlier and went to the storage... They doesn't have my size. After many phone calls and 3 hours later they gave me another storage 15 minutes far for the same price. Yes, a ghetto storage with no dolly to help myself andddd NO A/C at all, and they doesn't told me until I arrived.
Amy is great!!!
Amy was wonderful she helped me out in every way possible made sure I saved money with all the move in cost and was deff a sweatshirt with excellent customer service thank u any for securing my things :(
Great customer service!!!
Glad manager is back in the office!
Amy was so friendly and professional. She showed me around and explained everything. Your company is lucky to have her. Thanks Amy!
Any was wonderful and a superstar in customer service.
Ladies in the office always very helpful
Thank you Jarissa for assisting me with downloading g the ps app on my phone
Amy awesome customer service very helpful and polite
Always helpful and friendly!!
Quick and easy, best price in town. And Amy was very helpful with everything I needed. Would definitely recommend.
Amy me brindo la informacion necesaria y fue muy cortes y atenta a todas mis necesidades. Sin duda ella siempre estara dispuesta a dar un servicio de excelencia,
Yesterday I had the pleasure of having Amy help me with my payment she was very kind and sweet and explained everything to me thank you 😊
Amy the public storage agent was very helpful and efficient with getting everything needed to have a successful moving experience at the storage facility. Thank U
Staff always a pleasure to deal with
Amy was gr8 ! Helped out to her fullest ability, great customer service !
I was renting at this facility for 7 months. Always paid my bill on time. I come in and goto our unit. We are loading some of our things into the uhaul this blonde haired lady came up to us and told me that rent was due on the 1st. I told her ok, I always pay online. She then asks me when was I going to pay it and I said today or tomorrow because our sofa was to heavy and we will be back with someone to help us lift it today or tomorrow. So she goes her way. After a little while I had to use the restroom really bad. I go and knock on the office door. No one answers so I look thru the glass and see there's a door that said employees so I thought she was in there so I knock really loud. She comes out of the door beside the office like a banshee yelling at me and she was eating her lunch. She asked if I had seen the sign saying she would be back at 12. There is tint on the window so to see it you have to look close. Well I didn't have my glasses on and honestly didn't see the sign. I apologized several times and went to the bathroom. I then apologized some more because it was my fault. She thens proceeds to ask me again when I am gonna pay my bill. I told her I will pay it online before we come back to pick up the heavy couch. We finish loading the uhaul and were about to leave when we realized we didn't have a lock for the uhaul so we used our one off the storage. Where we had to park our uhaul wasn't the best area so we needed a lock. Anyways we are gone 20 minutes going to pick up the guy to help us move the couch and my phone rings. It was her asking for payment again. She harrassed me 3 times for payment having the gall to call my phone after I explained twice what was going on. I would've paid it immediately but I didn't have my purse or debit card. Her customer service is absolutely ridiculous. I will never rent from public storage again. Btw I even called her district manager Brett. Go somewhere else
Very nice service. Quality storage units.
Great facility great workers! Very clean units!! If you need a unit make sure to see Amy she’s very kind and helpful! Highly recommend
Got my unit, the process was quick and easy. Amy's service was great!
Great customer service, Ami is Awesome!!!!!!
Amy was great took care of all our needs explain everything the process was smooth
It's was a very nice experience. Amy was so nice.
Amy was very pleasant to deal With. And very helpful
Mandioca Harina de mandioca
Amy is the best !!!!!
Great customer service! We’re very satisfied all thanks to Amy!
Amy was quick and efficient with my rental. I was in a bit of a rush and she got me in and out just in time. Thanks Amy!
Amy answered all my concerns in a professsional manner. I will recommend my circle to come and speak with Amy for all their storage needs. A true expert. ©
She was awesome good service
Burgandy was amazing and really appreciated her presence, patience, and energy. She was really welcoming and warm in a short concise and business manner.
Amy was super helpful and friendly!! Props to her!
Great location good staff
I want to KNOW WHY your storage units are still renting units and putting your workers at risk! I understand being opened because of Medical supplies but NOT FOR WORKERS TO BE ONE ONE ONE TO RENT YOUR UNITS! This is not acceptable! I don't care if you are paying $3 more an hour to your employees in the rental offices while the rest of you get to work from the safety of your home!
Great service. Burgundi was wonderful and a complete joy. Extremely helpful especially being that I came down from NY. I will definitely recommend their storage company. Great prices compared to other companies.
Very accommodating, Amy even stayed past closing time to help me get set up. I don't know what I would have done if they hadn't!
Great experience, Amy was very informative, and made the whole process quick and easy.
This is my first time at this Public storage and Burgundi was amazing and very helpful and she provided assistance and help me understand everything and there when you needed more understanding we need more individual like her thank you once again Burgundi
Customer service with Burgundi, is excellent can’t comment on the storage just yet 1st day moving in other than that everything is fine.
Great customer service, the manager on site help me and answered all my questions and I was very pleased, thanks again.
Great customer service by Burgundi, very good experience!
She found every way to save me $$$. She has awesome customer service also...
Amy in the office is so nice and tries to help us as much as she can shes the best
I Emanuel Glenn want to take this time to say how deeply satisfied I am by the service I received from my visit to your facility. The person that assisted me whoms name is Burgundi was very courteous, knowledgeable, helpful,generous,professional etc. I would recommend my family, friends, coworkers etc. Regards, Emanuel
Great customer service!
Very courteous and informative no hidden fees. Amy was very helpful. Thanks
Ms. Burgundi displayed an exceptional amount of knowledge and demonstrated a strong professional climate, will definitely recommend.
Amy is very nice and helpful
Ms.burgundi was great in every aspect of customer service. Will refer people to this location any time...
Amy was great! Thank you
Amy was super pleasant to work with. Very knowledgeable and had answers to all my questions. I feel as if I’m putting my things in safe hands.
Burgundy the reception is very helpful and polite. She explained everything to me , showed me around , and took care of everything for me. She even sold me something to keep my storage room from moist .👍🏽
Great place to starage your stuff. Secure & with a/c.
Burgundi was super helpful!!
Thanks for all your help ladies. I’ll definitely be coming back if I need more supplies!
Super friendly staff!
Was there with a family member who rents there. Amy in the office is awesome, super friendly!!
the girls in the office are always super helpful!
This is my first time renting a storage unit. Burgundi made the experience super easy! She was clear and explained everything. She made me feel comfortable renting there. The location is a little secluded, but I think that could be extra security in itself. There are cameras and codes for the doors and gates. I left feeling like my stuff will be safe.
Great service. Thank you.
A plus service. Great team and good prices.
Burgundi is very helpful and knowledgeable.
Anthony and latwian showed me a space at a great Price return customer i wouldn't go anywhere else but public storage
Burgurdi was so helpful and efficient. I have leased here before and the CS is always wonderful. Great employees. ( I used my grandson's Google Acct as I was having a problem signing in) My name is Sandra Radaskeiwcz..
Excellent location - on Semoran right outside Baldwin Park. The facilities are maintained in pristine condition. The storage units come in many convenient sizes and the prices are very competitive. What makes this location extra special is the office staff. The staff is professional, always willing to help, and friendly. I had a unit here for 6 years and relocated only because I moved out of state. I highly recommend the Public Storage at 2275 Semoran.
Burgundi always lends a helping hand and finds solutions to any problems that I might have.
The very best in Orlando florida
Great location. Amy is always super friendly and helpful..
The service here is excellent makes you feel at home a pleasure seeing Laranda and Shela
Amy was extremely helpful and wanted to make sure that we not only got the storage space, but explained everything that we would need to protect our belongings. Thumbs up Amy!
Chelsea was helpful today great customer service
My review is specifically about the employee Ray. He was so beyond patient, incredibly nice, and super helpful. I was running late for my appointment to come in and get a unit. He was so patient with us. As soon as we got there, he had a big smile on his face and was very welcoming. He walked us to the unit (we scored getting one right up front!) and let us walk in and check it out. When we went back to the office (well, the whole time we were there), I had a lot of questions. He answered every single one in a polite way and made sure I had the answer I was looking for. I am so thankful to have encountered an employee like Ray because they are very few and far between. I’d say he deserves a raise ;)
Super nice and clean place. Didn't know what to expect. We needed a storage area for Christmas and holiday items that we couldn't store in our apartment. Burgundi helped us to get the proper size for what we needed. She is a breath of fresh air in the Orlando area. Super nice and patient when we asked questions. No pressure to sell. I've been in the area for about two years, and it's a treasure to find someone who is honest, and does not lie to your face. Thank you Bergundi !!
Professional and convenient.The rental process was super easy, Amy was very helpful and friendly even though it was almost the end of day when I arrived after reserving a space online. Burgundi is always efficient and has gone out of her way to be more than helpful which is refreshing and not easy to find. Great customer service and attention to detail. The place is in a good location and safe. I would definitely recommend this business to friends and family. Thank you! 133
Burgundi was very nice and professional. She helped me choose the right size for my storage unit.
Great customer service. Cheap and professional. Will definitely always use them.
Amy was so helpful!!! Thank you!
Buen costumer service
Great Customer Service!! Burgundi, was very nicely and patience. She explained me everything, Thank you!! Blessings..😊
Brittany and Burgandy nice and good customer services. Thank you for the patience and both explain everything very well. I went to there for first time for my sister need it. Thank you
Amy was great. Fast easy service for renting my storage unit. I would definitely recommend getting a unit here if you need one.
Amy was extremely helpful and kind. She helped us pick which space was best for our needs and the reservation and check out was fast and easy. Highly recommend.
I would like to thank Burgundi for excellent customer service. I know my needs would be met. If they were 6 or more stars you would have them from me. The facility was clean. Thank you! They should give you a raise. KUDOS!
Omg I love burgundi she is amazing great personality awesome all around person
Great property friendly management good place to rent.
Needed a location quick at a good price, Burgundi helped get me a unit that I could have within the hour and they beat the prices of everyone around. Would recommend, for needing storage.
Nice place. The storage(furnace) can b lil better. But Public Storage upper class management should be glad that that they have an employee. That cares 4 the property / the well being of tennatsof the property ( Burgandy
Easy breezy. Amy has been especially helpful. Affordable and well maintained:)
I dealt with a woman named burgundi and she is a sweetheart! Very knowledgeable and funny! Love the summer sale!
Burgundy was great. Very helpful. Being that I am 9 months pregnant she went above and beyond. Ty!
I will give them 0 but cant. Is easy the catch they have waiting for you. No wonder they change staff every week, because all of the mess they cause will make you leave for good. 1st month free but you will end up paying more than that and is so ridiculous that raise of the rent every year. Place is a mess, they need to be inspected for roaches and rodents. This is not the right Storage Place you want. They need to improve and they know that. And Funny thing, yesterday i got a call from an Unknown number but some male manager left a message saying to please reconsider my review. SIMPLE AS THAT! Everybody needs to know how your staff treat people and how filthy your place is. Even the day i told them i was leaving because of the ridiculous increases and conditions, the desk attendant told me that it was true of everything i was telling her. You need to improve!!!!!!!
I just came by Public Storage here in Semoran and Ms. Burgundy took care of my storage my experience was very positive Burgundy was very informative very professional and I end up taking a storage here at the Semoran place I'm very grateful.
I went to get a storage unit the price is very real low 20 dollars a unit.
Burgandi was tremendously helpful & went out of her way to accommodate us accordingly! Thank you!
Great employee, very helpful and nice.
Burgundi was awesome. Thank you for explaining every single detail and make me smile too. 👍👍👍👍
Hello and to whom it may concern the lady at the register was very very helpful and was an excellent customer service i receive everytime I go their. I would not let her go. Thank you
My overall experience has been wonderful burgundy is a very knowledgeable and helpful
Ciara the office staff id's nice and professional
My wife and I experienced possibly the best customer service from Public Storage, we’re so impressed. Burgundy has done a remarkable job. She was knowledgeable of everything we asked. She helped us, explained and did the upgrading of our unit. What a great customer service, professional, friendly, and fast. She is a huge asset to Public Storage. We want to make sure that Burgundy gets the best review she deserves. Thank you!! Ernesto
Was given a great customer service by manager Burgundi. She was friendly and upbeat always had smile. She was knowledgeable of everything we asked of her. I greatly appreciate the service I was given.
Great customer service, got a good deal on my unit and was given all my information with a smile. Thanks Burgundi.
Property manager Burgundi was awesome!! She handled everything asked of her promptly and with a smile.
A+ customer service from Manager Burgundy! Excellent prices online.
I had a most delightful visit to this location on Thursday afternoon. I spoke with Burgundi, who, after three months, remembered my name. She went above and beyond in providing expert knowledge of the company, making me feel right at home. If you are looking to store your valuables in a great location, Burgundi is the person you want to get in touch with. Tremendous customer service skills and a very nice person.
Burgundi was very helpful and accommodating! Great experience!
This was a really wonderful place to store my things! I’ve been in the unfortunate circumstance of having to move my entire apartment in and out of two different storage units twice in the past year and I would absolutely recommend these units! They are well secured and easily accessible. Amy in the front office was kind and helpful it getting my paperwork together and closing my unit!! I even had the pleasure of meeting another one of the renters on my move in day and without a word their entire family hopped in started helping me with my crazy amount of stuff. Overall, a great experience here!
Awesome service Amy was kind and worked at my speed so I can understand the prices and sizes of the storage that best suites me
I have stored my things in many public storage units and have yet to experience great customer service like I do when I speak with their employee Burgundi. I recently lost the keys to my unit and she was more then helpful with replacing them, asking if I needed the old one cut, informing me of a refund if I find the missing keys, etc. She even had the doors to the office open a few minutes early when I arrived worrying about my unit, which was extremely helpful since I had a cranky 9 month old!! She has been very helpful from the beginning and I will definitely be returning to this location in the future!
Very good service!!!!
Burgundi was grate, she told me all i needed to know and she recommended a few thing that i will need for my storage. Burgundi was very polite, organize, professional and helpful. I will definitely recommend this place to my friends.
I cannot suggest this place. My outdoor space had a bad door seal (all do) and the dirt and dust poured in. The gate fails during hard rain. I had several weird experiences while at my unit with sketchy customers. Too expensive for the area.
Burgundi was the lady who helped me out. She was very professional and knew her stuff! The service with her was quick and efficient and also got me a great rate! She's definitely an above and beyond employee.
Burgundy is awesome , and are super friendly and helpful , I like seeing her whenever I do my shopping , she make me feel like I'm with family.
I needed a storage unit and Burgundi got me set up in under 30 minutes and provided me with a great storage unit the same day tat i needed the unit! I would refer this public storage to anyone that ever asked.
Good prices, great customer service. Would definitely use their units again.
Excelente persona ,buen trato muy complaciente sabe como atender los cliente 🤗🤗🤗🤗🤗🤗
Muy buen trato excelente persona la q me atendió la señorita Burgundi
Wish they would put the lock fee into the price of the unit. Everything else was awesome
When I first rented the storage unit the lady who was there was impatient annoyed, and pushy. When I wouldn't buy a lock from her for our unit she got rude. Other than that we didn't get bothered, when I moved my stuff out of storage an employee named Burgundi, apologized for the first lady, multiple times and made our leaving enjoyable, will use again when needed.
Great deal at first. I had an climate controlled unit at a good rate. About 2 months in, I was told they would be discontinuing the climate control (no AC), but I still would have to pay the same price. 1 month later, they raised my rent by about $20/mo. Now, it's been about a year later, and my rent is being raised about $20/mo again. Moving is a pain, and it seems like they use that to their advantage by getting you in at a low rate and then bumping you up in no predictive manner. Also, it's interesting that this place has so many 5-star reviews. Most accounts that have given a positive review have only reviewed Public Storage (they are fake profiles that don't have a history of reviewing anything else). On top of that, the reviewers actually mention the employees by name. This is self-storage. You only see an employee the day you sign-up and never interact with them again. So, to say the bulk of those positive reviews are completely fake would be a wise assumption.
Lillian was very helpful! She answered all my questions. Place is clean! I'm very satisfied. Thanks Lillian.
Outstanding service and worked for me on my terms and the location was perfect for my needs. I will surely use them again in the future.
Lillian was awesome going to be recommending more people here she was awesome real straight up no run around awesome answer all my question accurately thank you :)
Lillian is the really nice lady that works at the office. She was very easy going and helpful and got us a nice unit and squared away smoothly. A+ service and very convenient location and FANTASTIC prices available online!
She was lovely. Great personality. Felt reallly comfortable.
I was looking for a great storage place and I stopped by Public Storage. Lillian was very helpful and professional.
My husband has been a customer with another location and storage place, we needed to find somewhere else ASAP. Lillian has gone above and beyond to accommodate our needs and get us what we needed. Shes is quick and very attentive to the customers. I was so surprised at the service and couldn't imagine going anywhere else. I will defiantly recommend this location!!! Good Job Lillian!!
Lillian thank you so much for helping me and giving me all info I needed. Im giving you 5'*****!
Xiomarie is amazing, she helped me make my move smooth. I would definitely recommend anyone to come here.
My wife and I were looking for a storage unit yesterday. After visiting this location and talking to Lillian we made our decision to go with this location. Lillian was very helpful and friendly.
Had my stuff stolen out of it. I had my things there for a year and there were 2 robberies. My TV was stolen out of there and only the management had access at the time. Also the insurance requires you to put $100 when you make a claim. Such a scam never again!
Very friendly and helpful provided me with the size I need I really recommend xiomanie
Estoy muy complacido con la atencion que me brindo xiomarie. Muy buen servicio
it was an excellent experience
Very attentive and helpful for my needs Xiomarie I highly recommend she is polite and great customer service with a beautiful smile
Javier was very friendly. He gave me great service and got me into my unit quickly. Storage was the perfect size i needed. Definently recommend.
Javier great service
AMAZING SERVICE (: XIOMARIE WAS VERY QUICK & PROPT PROVIDING EXCELLENT SERVICE .. As well as fixing all the information that we needed .
Excellent service with a personal friendly touch.
Awesome customer service - Iris is the best she is very helpful, courteous, and explained everything in a professional manner...strongly recommend this location. The facilities are very well kept.
Quick fast and easy 👌 . Javier was really good direct to the point and really gave great customer service.
Great service javier helped us out alot. I recommend this place to anyone
This location has a totally bad service and unreasonable room design. Do not believe what they say both on their website and promise. I made a reservation but when I was there they degraded the room but still want to charge me on the same price. After you complained it, the manage called you and promised to give you a discount over phone but unfortunately after that he seems disappeared from the earth and you will never reach him to get this discount because they like to cheat you all the way!!!
Iris is amazing she gives greats quotes and has excellent customer service skills
Great customer service very pleased
Great and convenient location! Iris was very helpful and friendly. Definitively recommend this place!
Iris up front is the sweetest lady. 10/10 would store things in a giant box here again
Thanks Iris for your help in purchacing a storage you did a wonderful job and explained things very clear to me.
I want to thank Iris for her assistance. She is very nice and did her job quick and easy. Two thumbs up. Keep up the good work Iris.
The service is really good here, they will work with you, they will give you suggestions on what be good for your stuff, really informative on how the service and how everything works something i like is the 24 hour security, i really recommend coming here if your looking a place to store you stuff.
I would like to thank Iris for being so knowledgeable and kind in the midst of my moving. She has made my transition very pleasant and provided excellent customer service. I would recommend public storage to my friends and refer them to Iris. Thank you Iris. Have a wonderful day!
Great your employer Iris was very good on showing me the unit and very helpful in her job
Javier was very helpful
Javier was very helpful and friendly. Would recommend this location.
Ena was wonderful. And Very helpful
Ena was extremely helpful during our time of need. The service she provided was top notch and could not get any better. Highly recommended.
Best customer services i ever had, friendly and beautifull staff
Javier was very helpful n very nice
Cannot WAIT to move my things out. They changed the hours to the most inconvenient times and they keep hiking the rates. Literally moving across the street to Uncle Bob's Storage to save $60/month on a 10x10. Public Storage doesn't care about existing customers. They only want to secure new customers.
Extremely helpful Iris, walked me thru everything.great service.
Iris is awesome. I came in to rent a unit and I received the best customer service. Very clean location.
taking in consideration recent events , I have to say , I am please of the effort from this corporation to maintain customer services emphasize , I will delightful continue to do business thank you Public Storage . and thank you Mister Andrew .
Extremely helpful and provided the best customer service I've experienced in the past week!!
Iris was very help, her service was above and byond. Thank you.
Iris was very informative and helpful! Excellent customer service! Pleasure doing business
Iris was very helpful and nice
Iris, The Property Manager, is always such a blessing. She has very good Customer Service Etiquette. She goes out her way to help customers. I really appreciate her.
Muy buena atención Iris nos atendió muy bien nos explicó todo, thank you Iris!!!!!
I am very happy as a new customer. Iris is helpful, courteous and professional.
Thanks you Iris for a great service :-)
Iris was very nice and informative.
Iris gave wonderful service
Awesome and outgoing staff.
Great service bilingual. Thank you ladys.
Awesome service, thanks Iris.
Iris was very helpful and understanding! She really made my day and I am very happy to use Public Storage!:)
Friendly and bilingual staff. Great service.
Came here to pay my bill love the customers service anthony gave me .will make sure to come here for now on .
Never had a problem with property always clean and profesional
I originally rated this place 2 stars because I had an issue with getting into my storage and it was a little frustrating however Sylvia (manger) was very helpful upon my next visit and the issue was fixed immediately. She has a warm heart and truly cares about her customers and gave me excellent costumer service. I would recommend this property for your storage needs.
Iris, Ryan, Andrew were very outgoing as pleasant! Super helpful and didn't stop until I had a huge smile on my face before I left the door! The service is amazing!
I was extremely satisfied with the service this property gave me Yesterday.The property was well-kept
Jahmell was great! Very professional, helpful, friendly, and knowledgeable. GIVE HIM A RAISE!!!
Excellent service by Chris
Customer service was great and the guy was really helpful. You guys go see Jahmell!
Mariel was friendly showed lots of patience..she makes it worth renting and the unit and property is very clean ....
Mariel was very helpful and knowledgeable great costumer service! She did a great job I'll recommend this public storage to anyone..
Mariel was a wonderful help with assisting to find the right storage. Thank you for you great work! 👍👍👍
Was very satisfied with the customer service during the moving process and also property was very clean .
Service was awesome, renting a unit was really hassle free. Anthony was a huge help! 5 stars for sure.
Mariel was very very polite an helpful. She has wonderful customer service. An i would come back to this location anytime!!
Anthony was really professional and polite with the whole process of explaining everything to us and detail we are very pleased .
MARIEL WAS VERY KIND AND VERY PROFESSIONAL. YOU ALL NEED MORE PEOPLE LIKE HER WORKING FOR YOUR COMPANY..BVB RONNIE L. DANIELS
1 plus year renting started out $140 a month. They just sent a notification of new charges for the second time in 1 year ,now will be paying $180. Dont give 5 stars because they were nice that's part of the trick. I have 2 cheaper option down the street planning on moving from thieves.
I booked a reservation for my storage online. I was contacted very quickly by my property manager Mariel. When I came to see the property, she made sure that to ask questions and show us different options that would be beneficial to us. I like that she considered the amount of space we would need. We end up upgrade from a smaller unit to a larger unit after seeing that the space we booked would be too small. Overall, my experience with her was a good one; she was knowledgeable about her product, the leasing agreement, and she used wisdom in handling another customer that had a dispute.
Mariel was great. Space was clean and exactly what I needed. Would recommend to others.
Mariel is very knowledgeable and very helpful she takes the time to explain things and help understand as i was having problems understanding how to pay online and walked me through every step . Thank you very much I appreciate your help
Mariel was very helpful and attentive; great customer service, thanks!!!
Jahmell's customers service was on point!!!!! Very knowledgeable and this was my first time renting a storage!!!! I will definitely refer people to this place! Keep up the good work and the hiring of excellent staff!!!
Jahmall and Andrew are two amazing guys who know how to keep a customers business! Very nice people and I recommend this storage location to anyone. Thanks guys for all your help. Your awesome work did not go unnoticed :)
When it comes to public storage it comes down to "who sucks the least." My mother rented a unit, and after reviewing her billing she was charged for tapes and boxes she never received! BUYER BEWARE! Check your billing and receipts, you may be buying boxes, locks and other things and not be aware of it. I'm moving her over to Michigan Storage, nice HONEST people there!
Dorothea is very friendly and was able to help us with getting the storage size I needed.
Jahmell was great he was able to provide excellent customer service and he resolved my issue that i had on my account made by another employee
Great customer service. Dorothea helped me by showing the unit. Very polite.
Coni was very helpful and very attentive
Kay was a great manager she helped me with all my questions concerning my account and my unit. She's the best I've met yet.
KAY Standley provided an excellent service ...my experience overall was a pleasant one...definitely will recommend family and friends!!
a really good service
Dorothea had excellent customer service she made everything clear for me to understand I feel welcome. She is warm and friendly
Dorothea had an outstanding customer service, Thanks
very friendly service
I just went to Public Storage, Dorothea has an excellent customer service, the way she took care of us was excellent. The storage unit is very clean.
Dorothea is a joy and was very helpful.
Dorthea actually ended up assisting me and it was great. .. very helpful, she made a bad day better. ..
Dorothea was great I have been storing here for about a year now and the service here is great any questions or concerns I have Dorothea handles them with no problem. The property is always clean as well
Drogheda was very welcoming and informative, she is a great addition to your company
Dorothea took great care of us, definitely makes us feel welcomed! Love her! Nice storage place.
Dorthea is the most pleasant person i have ever dealt with. She is very welcoming and with a smile. She us definatley a perfect person for the job. Please value such an awesom employee and person.
Dorothea was amazing! Loved the service
Great customer service, Dorothea is the best, I will definitely be coming back here next time I need storage!
I had a very good experience. Dorothea was very nice and helpful.
my daughter was at this location today. she said the lady at the counter (i believe her name is connie) was extremely helpful. i am very appreciative of her. 5 stars
Dorothea is an wondeful person, very helpful and bubbly, she helped answer all my questions and provided excellent costumer service.
Dorothea was very polite and had great customer service.
Exceptional service! Dorothea did an excellent job and helped me with everything. Ask for her!
Dorothea, her service and attention it was excellent, the place it is very comfortable
Great service, very helpful, and friendly. Would recommend to friends.
Great service! Got in and out fast, dorthea was very friendly and helpful
This is a good place. The customer service is amazing. Dorothea is funny & a great person. I would definitely come back
I Had An Excellent Service. Dorothea Was Very Funny, Friendly, And Provided Clear Instructions. I Would Most Definitely Come Back To This Location In The Future.
Very poorly ran, And illegally raises your rates with out any 30 day NOTICE to do so !!! PLUS Public Storage gets you in with there $1.00 first month, and there so called low rate per unit, BUT before you know it, there constantly raising your rental costs, and I don't mean by a little amount either, First time they raised mine was $30.00 a month after like 5 or 6 months moving into there unit, AND was never NOTIFIED IN WRITING OF THE INCREASE, was shocked when I went in paid... it and was 30.00 dollars higher, asked her whats this, told me a rate increase !!!! Then just recently logged into my account on line, And looked and after another 5 to 6 months they raised my rate another $40.00 a month this time, THATS $70.00 with in a year !!! So much for $1.00 move in special. There CROOKS, LIERS, and ILLEGALLY UP YOUR RATES !!!!..There rules change every other week to what ever benefits them !!!! The one im in has been recently broke into, and storage units broke into also, and items stolen. SO MUCH FOR THERE SECURITY TO !!!! MY ADVICE~~DONT DEAL WITH PUBLIC STORAGE, GO ELSE WHERE EVEN IF ITS A LIL MORE TO START WITH, AFTER YOUR IN PUBLIC STORAGE, THEY HAVE YOU AND CONSTANTLY RAISE YOUR RATES, TILL YOU CAN FIND TIME TO LOCATE SOME PLACE ELSE AND MOVE OUT THERE CROOKED OPERATION !!!!! See more
Felicia was amazing, took care of everything for me! 👌👏👍
I really want to thank the lady who took care of me her name was MARIEL. I book an appointment with them a week before the moving date and i accidentally was a little late for my appointment that was at 5pm and by accident i stop in the first location in 4801 s semoran and because it was 5:50 the lady said she coudn't take care of me because she was about to close, to go to another one. And i had the truck i rented and everything and i was so upset. And Mariel from this store THANK GOD she call me because i left a voice mail and she call her boss and ask her boss if u could stay a couple minutes because we where coming from TAMPA and they didn't want to take care of us!. and we had all of our stuff! Her boss said yes! and it was almost 6:15pm pass her closing time, but thanks to her we got our storage!!
I Was looking gor a storage and stopped at this location and Im so glad I did Mariel is such a wonderful person,she made me feel at home and what i liked the most is that she speaks spanish made feel even more comfortable,thanks once again Mariel
Excellent attitude and great professional skills Magdalene Henderson E
It was a pleasure to work with patty!