Public Storage Self-Storage Units at 5900 Lakehurst Drive, Orlando, FL

Christine is always awesome she is very nice and knowledgeable

Megan thank you for your time , for stoping and explaining us everything, You are the best

Rita very knowledgeable and understanding. Communication was good and very helpful

They have a great access Exelent prices and very secure place I came from Colorado. Tienes un excelente servicio te atienden como si fueras parte de la familia y el lugar muy seguro. Recomiendo este lugar porque tiene todas las cualidades.

The absolute worst most disgusting storage facility I’ve ever seen! On day of move in unit literally had rat holes in walls was full of bugs and looked generally like an unfinished room something out of a horror film. Run far away. We moved into a unit in millennia inside climate controlled and actually cheaper.

Autumn is the greatest of all time.

Kaylee is amazing. Friendly, knowledgeable and above and beyond accomodating. She made sure I had everything I would need to not just access my unit but to make it so much easier and faster. If you need a good place to store anything, go ask for her.

Vanessa was so helpful and patient for me and my daughter walking in. She helped me find the best unit for my last minute move

Storage facility is very old and it looks that way. I’ve never seen maintenance on the property once and I’m there a couple times a week.

This place is old and run-down. Not a good place to store electronics with the constant water leaks. You're better off paying a few dollars more for a unit at the turkeylake location. I plan to move out our things this month to the new location.

go see autumn for your storage needs!

Sad to say my opinion on Public Storage has decreased dramatically. A year ago they raised my rental price 33% all at once. I thought okay, I'll just accept it I had a pretty good rate. Now they're increasing it another 25%. I've been a great customer, always pay my rent on time, cause no problems. I called the facility manager to see if anything could be done and they said no sorry the price is going to increase no matter what you say even though you're not getting any more value for the huge price increase. There's no upgrades to the building or additional storage space. They just say it's "market price comparison," which is another way of saying they're just being greedy because they can get away with it. I asked them about their customer satisfaction guarantee and they basically said sorry it's just a slogan that has no real teeth. I called the "customer care" line and they said the same unhelpful thing. The customer satisfaction guarantee sign says to contact their regional manager to resolve any issues. I contacted her during business hours and left her a message. Here we are a week later and she hasn't returned my call. I wouldn't recommend this place for storage as the prices will raise on you dramatically for no reason and customer service is non-existent when you have a problem.

I needed a 2nd unit, and knew I needed to get one at the one at the Lakehurst property! Autumn is fantastic! She made the process really quick and explained everything I needed to know. Definitely recommend the Lakehurst Public Storage because Autumn is there!

I love renting at Public Storage because Autumn is there. She is friendly and great at her job. 5 Stars!!

Autumn is vey welcoming giving all information I need. .The Place in general and units very well kept.

Thank you Autumn and Desiree for all of your help today

Go see Autumn for all your storage needs! She is so helpful and has great customer service

Autumn and Jenn are so helpful! Best customer service at these locations

Thank you Autumn!

PERMANENTLY CLOSED OFFICE: The office is closed at the 5900 Lakehurst location. You have to go to another property down the road for in person help. Very inconvenient. Over all good customer service.

Autumn is a sweet girl always helping me.

I have public storage in Tampa. Moved to Orlando and needed help with my unit in Tampa. Erick and Daniel W helped out so much. Thank you guys. Really quick and expert service !

Lisa is very helpful. She is definitely a person to consult.

I highly recommend! Yolanda and Erick were very professional, friendly, they were very helpful! Awesome experience we had today .

Excellent service and perfect for my needs. Yolanda is an awesome property manager.

Great prices and location. Yolanda was a great help and very informative. Thank You! :)

This storage location is a small, outdoor location in Orlando. I rented a 10x10 unit for about 10 months. My unit was accurately sized, and although there was a little bit of interior wall damage and a some rust on the roll up door handle, the unit functioned as expected. My unit remained dry and free of vermin. The manager on duty, Yolanda, was very helpful. She explained the policies and general conditions of the storage agreement. She has been following COVID safety procedures, including wearing a mask and sanitizing shared surfaces. In addition, Yolanda is actively encouraging customers to use the new touchless entry system.

Easy property setup and Yolanda is amazing at going above and beyond at providing excellent customer service and helping with questions.

I called looking for a space to rent out and they were very efficient (got it right away), Yolanda (property manager) was great, she provided us with all instruction once arrived and also contacted us prior the original starting day to follow up with us and provide all instructions... Having access through the app is very convenient. Highly Recommended.

Front desk lady was awsome helped a lot

Irina she is the best working over there so nice ,helpful amazing

Irina was very nice and helpful! We are happy with the service we received!!!

We rented a space here with my husband. Irina was very attentive and knowledgeable. Very happy.

Loved the storage unit and had an amazing experience! The customer service from both Era and Yolanda was amazing and they were both very sweet and helpful with using the unit! I highly recommend this public storage place!!!

I held a unit here for 11 years and always received great service even when I fell behind. I'm sad to clean my unit out (moving to CA) but happy Yolanda and Janice were so good to me, like family. Thank you for everything!

Irina was very nice and professional. She helped very good.

Irina was very professional and quick, very clean property , hardly recommended.

Yolanda was a wonderful help around the property, very detailed and organized, would highly recommend others to come to Yolanda

Yolanda was very helpful and energetic, she motivated me with the whole prepress and I highly recommend her!!

Very disappointed. They won't refund the $24 admin fee even if it's their mistake.

Super friendly staff. Well maintained and easy to get around. Yolanda who works there is absolutely fantastic. Very professional and kind.

This place is great amazing price and really great employees Irina took care of me and I must say she is an excellent customer service representative I highly recommend this business.

The worst place ever don't rent the staff has a remark about everything, a answer to only to irritate you. Good luck. Reservations seems more kindly and more professional than the staff that work at this facility. THE LADY IN THE FRONT SHE AGGRESSIVE I TRY TO ASK A QUESTION AND IT JUST LEAD TO ME LEAVING THE PROPERTY AND NOT WANTING TO RENT I HAD TO GO TO CUBESMART NOT TOO FAR FROM THERE I GOT EVERYTHING DONE WITHOUT A HEADACHE. And I know by the end of the day they're going to remove my review I don't care I had to State what I had a state because I stopped by to ask a question and it was just unbelievable the behavior I'm 50 years old I don't need to be irritated it's very bad I have a heart condition I want to ask was a simple question and I got all the wrong answers.

First time using a storage facility off site from where I live and the experience has been one of the best I have had. I was able to secure a great space in a great location. Yolanda manages the property and her customer service is top notch! I have worked in customer service for 25+ years and you know right away when you talk to her that you are taken care of and truly cares about you and the space you are renting. I could tell within 3 seconds talking on the phone she cared about what she does. In person, even better.. Highly recommend Yolanda's public storage location and she has a long history of doing this, so pick this location. It is secure and the location is very centralized. Thanks Yolanda for making it easy~~~

Yolanda made the process so easy!

Mary, was super helpful and knowledgeable. I will recommend this facility to anyone.

The facility was as expected, but Yolanda was excellent. She really made the place stand out. From the moment the reservation was made online, she called to confirm and ensure everything was in order. When I checked in, she had everything ready and moved efficiently and effectively.

Great customer service. Yolanda is very sweet and helpful. The area is clean and well kept.

Mary was outstanding, outstanding

what is the amount per month? and how big is the space?

Yolanda is a very kind person

This storage space is amazing, the best price in town and the staff is so friendly! Yolanda is the property manager and she is so sweet and helpful. I highly suggest coming here for your storage needs!

The price couldn’t be beat, and they had such amazing & friendly service at the front desk! I’m so happy I chose public storage!

Yolanda went beyond my expectations! She found me exactly what I needed and explained everything very well. Thanks!

La señora Yolanda es muy amable!! Excelente servicio al cliente!!

Yolanda was fantastic and caring.

Yolanda Rosado was Wonderful

Great service team and great location 👍🏻👍🏻 From me.

Mary was awesome great help

Yolanda was super helpful and friendly. She went step by step with everything I needed to know about the unit! Excellent customer service!!

Great customer service, quick and friendly, Yolanda took extra time to explain every available unit that would accommodate my needs

Yolanda was great!

Keisia was very helpful nice people

Great location and reasonably priced. Reserving a space on-line was super easy, and manager Yolanda personally followed up with me by phone to assure that everything was in order. She also personally greeted me and showed me how everything worked - great customer service. I recommend this site highly!

This is a great place, clean and close to home. Thanks to Yolanda for an easy setup. She was super friendly and walked my husband Michael and I through the facility and secured paperwork with ease...A+++++

Understanding that every place has rules and regulations and at times may have an off season. I rented a unit here that was the same size as an exiting unit I have elsewhere which is too far for me at times. I chose this location for it’s reasonable prices and location. After renting the unit and attempting to store my belongings I quickly noticed it was about a 1-1/2 feet to short. Now..I’ve rented units all over the United States while serving in the military and also ran a storage facility myself for a few years... So I’m aware that unit sizes are estimated... smaller or bigger by a few inches. However..I’ve never come come across a unit as short as this one. it was suppose to be 20 feet long but instead was slightly over 18 feet. It’s was unfortunate and also an inconvenience for myself.... however, the slap in the face was when I asked for a reimbursement for the unit the very next morning... I was told it was against company policy to give back my money.... WHAT!!!!! I could go on about the employees but not giving back my money... I’m not ok with that. Best they could do was credit another unit I have but it’s the principle. I gave 2 stars because prices are good and only 1 employee out of the 3 I dealt with were helpful. The other 2 need more training it computers literacy and customer service etiquette. UPDATE 1/13/20..... I received a call from Jahaira who is the district Manager, informing me that the company will in fact reimburse me my money. I was pleased to hear the news and gave the location an extra star. This location is definitely a 4 star location at the least, however, I can only give it 3 simply for the inconvenience it caused me. Again, as I mentioned on my first review, it may have just been an off day for us all. Thanks Jahaira for helping me out.

Yolanda helped me out when I needed a unit for a one bedroom, she showed me a few units and found the perfect one! She was very informative and helpful and nice! Thank you Yolanda!

Very friendly and helpful staff made putting things in storage easy!

El servicio de Yolanda es excellente

I'm really pleased with Yolanda's service and attention, the location is clean and have easy access.

Yolanda es una persona excellente, con mucha carisma. Bien dispuesta a ayudar s todos.

Lugar bem estruturado e bom preço

Lisa was really helpfully and she and Erick work together to find the right space for me.

Muy bien, y muy agradable la atención.

Yolanda, was so kind !!! Amazing!!!!

Yolanda is very pleasant to talk to and very helpful .She explain things, so that a child can understand. I do recommend this site

Yolanda is so informative and caring

Friendly staff and informative

Great location, Yolanda was helpful with a beautiful smile

Yolanda was very helpful and attentive with the rental process

Yolanda is extremely pleasant to deal with, love her service, I’ve been renting for a year and my rent went up. Yolanda is always ready to help and gave me a break on the increase.

Friendly and very helpful staff! Made the process of getting storage facility very easy. Would definitely recommend!

This is a great clean facility, quiet and secure. The manager, Yolanda, was super friendly and fun. She was very knowledgable and had answers to all my questions. She made the experience of moving into my unit fast and simple. Speaking with her really brightened my day.

Yolanda is super friendly and has her location really clean, and secured.

Excellent service and super convenient!

Great facility, close to work when I need quick access. Yolanda is fantastic.

Yolanda was very helpful and attentive when showing me a unit. The property is clean and love her smile!

Yolanda is awesome , great customer service

Great experience Yolanda did a fantastic job

Excellent service and facility! Yolanda was great.

Moises was great!

PayPal

Great a great deal on the price. Unit was clean and fresh. Yolanda is great

Yolanda is awsome. Very customer friendly. Helpfull in all my storage needs.

Easy to use online system, great location and service.

100% Excellent customer service!! The property is nice and clean!!

Yolanda is the nicest person, and she is always helpful!

This place is great! Quiet and secure. Property is Always clean and the unit is in good condition. Yolanda and staff are friendly and helpful.

Awesome service and Yolanda the Property Manager is so helpful, she has super nice personality and fast in solve our inquiries!! I highly recommended This Public Storage is clean and easy to use!

Tenice was very helpful and came out in the rain with no jackets to help me great customer service and lots of energies to be 9 months pregnant. This is good place to store.

Tenice was very professional and helpful in handling our rental.

Nice people nice place

Tenice helped me with setting up service. Was very flexible.

Tenice was very informative and did a great job helping me find the right storage unit

Awesome facility and great employees. Thank you !

Tenice thanks for a wonderful job you did for me, Love you much!

Tenice offered great service very friendly and knowledgeable

Tenice was very helpful, easy check-in process.

Tenice is awesome.

Tenice is very helpful

Tenice gave me a very good service, very helpful and kind. Thank you Tenice, you made a big difference.

Great location and customer service!

Tenice / she was very nice and helpful.

Yolanda was awesome and very helpful, informative making my transaction and experience very easy.

Yolanda was great

Great customer service from Tenice!!! Fast and attentive. Would recommend.

Yolanda was very helpful and kind :)

Muy buena atencion al cliente . me antendio Sonia muy buena atencuon al cliente yo separe un espacio pequeno y ella me recimendo otro mejor y estoy satisfecho gracias dios por ponerme personas asi en mi camino, lo recomiendo 5 stars!!!!

Tenice is good person Help me with all questions And gave infinfomation About the insurance also.

Yolanda was wonderful, I came all the way from California and she gave me get advice/support and picked the perfect storage size for me

Yolanda has a wonderful and welcoming personality. She was very helpful, knowledgeable and accommodating. She made this experience easy and took time to explain the details of renting the unit. Excellent customer service skills!

Yolanda was great help. Very nice and helpful.

Yolanda was top notch and super helpful!

Yolanda is the best and will help you out. Great place to store at.

Attendants way too strict about extremely strict rules using this facility! I was told I was not allowed to spend more than 2 hours at a time at this facility! Some of us need more than two hours to organize our busy life! Was more than happy to move my contents to a competitor less than 1 mile away! Much much happier at new facility!! Do not, I repeat DO NOT use this facility!

Yolanda was great. Very friendly and helpful.

Yolanda es encantadora, además de buena persona y siempre te ayuda por cualquier problema.

Yolanda

Tenice

Yolanda is great!

Yolanda is so sweet and makes sure I have everything I need when I visit

Yolanda is great!

Yolanda, the manager, is the best! I’m glad I’ve chosen this storage location. 5 stars!

I received excellent service form Yolanda!! She was very informative and Kind.

Yolanda helped me get settled in today, she was wonderful. She helped me with all my needs and was very friendly.

It was a pleasure to have smiling Yolanda to help me. She helped me for my rental and informed me of the features on the property and how it is better than others. I will feel at ease renting at this property.

Yolanda was very thorough and helpful

I had the pleasure of meeting a smiling, happy to help, person who loves her job when I visited. Eunice went out of her way to make sure I had everything I needed. She is certainly a people person and her smile and attitude are catchy. I left smiling! 😊

We were greeted with open arms by Yolanda. She helped us during our process and explained the rules completely. We felt welcomed and confident that we chose the right location. We look forward in continuing business with this location

Very nice and Yolanda is great!

Yolanda was very helpful and her customer service skills are excellent great service thanks Yolanda .

Yolanda was awesome!!!

Yolanda Manager on property is awesome

Nice secure place. Yolanda was very helpful answered all my questions. Would recommend it

The customer service was amazing and the property was clean. Also great prices.

The property was very clean and well looked after. I received great customer service and all of my questions were answered. Really nice people.

Virgie was amazing. She helped me with everything I need. And was so patient and understanding.

Fun

Convenient location. Great staff. Sam is amazing - very helpful!

GREAT SERVICE!

Thank you Yolanda for the great service!! Very hospitable & friendly!

Yolanda is a really nice lady and has exceptional service. I forgot something outside my storage unit and returned in less than 15 minutes and she had already grabbed it and put it in a lost and found bin.

Gave it two stars instead of one because the issue was finally resolved after an immense amount of hassle. We reserved and started the rental of a unit on March 20. My husband went in and the systems were down so they wrote down everything. My husband didn't get a copy of anything. Less than a month later we get an email with what is due and when. Easy enough right? Next day we get another email saying we were passed due and threatening to auction our items, plus on top of that the monthly rate the were now asking was higher than we reserved the unit for. No one could help correct things and it got far enough that a lien fee was placed. We called everyday throughout the day for weeks. On the rare occasion that someone answered it was someone that couldn't help us. It took darn near three weeks of this circle before the issue was finally resolved. Right before they claim they were cutting the locks off to auction our belongings. Late fee and lien fee was dropped and everything is caught up. We were so close to just moving our stuff. Cannot wait until we move so we can get our stuff out of there. I just hope there are no more issues before that happens.

Ok

Great location for me and the price couldn't be matched by near by storage units. Fantastic find!!

Yolanda has helped me tremendously from start to finish on renting a storage unit. She also gave great advice on what unit I should get to make it easier on myself when I move out.

Yolanda was very nice and provided exemplary customer service. Pre register online and your check-in process will be fast. I was pleased with my experience here.

Yolanda was very helpful and Informative

The location is in the middle of all the touristy stuff, but the price of what I was looking for was the least expensive.

Yolanda is always such a pleasure to work with. It probably sounds weird but who says they like going by their storage unit just to say hello? I guess that would be me! Clean, well maintained facility, reasonable pricing and always friendly and helpful!

Nice, clean, easy to go. Good space.

Great service.

The manager is amazing with communication and making sure you have everything you need. Unit was clean, facility is safe and clean.

Just rented with Eric he was great. Very informative and helpful.

My son had to move and we needed a place to put his furniture. I leave in Fort Lauderdale , I made the reservation online . I received a call from Yolanda the next day. Explain the situation. She was very nice . I arrive on Thursday January 18 straight from the airport to the storage. Yolanda greeted us with such warmth. Storage was perfect for what we needed. I give her over 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I highly recommend this storage. 😊

Friendly staff. Lots of space.

It was a great experience, Jolanda was a great help through out the whole process!

The property manager is extremely helpful and nice. She walked me to the unit. The property was very clean. She was very patient and great! She even got me a deal. Highly recommend these storage units!

Just moved out. The storage manager Yolanda was amazing every step of the way!!! Very clean, quite and the Manager was very helpful and kind. Will definitely refer to friends!!!

Yolanda was amazing with the rental process and the few times I was at the property, she was out sweeping and walking the property. I'd highly recommend this facility.

Great place

Clean, quiet, easy access. I would have given it 5 stars but the keypad for gate access both entering and leaving is too close to the gate to access from your vehicle. No flooding, bugs or humidity issues. This facility is all drive up access.

yolanda is the best property manager ever ! very helpfull.Recommend!

Yolanda is an energetic individual who knows how to get things done "NOW". She is also a caring and compassionate individual.

Friendly customer service. Adequate storage units for basic, non-climate controlled items.

Nice staff, quick service

Thanks Yolanda, you're the greatest.

Yolanda really helped me in jam! I was trying to get stuff into my unit before Hurricane Irma comes, and my door got jammed (something I was supposed to have taken care of a while back but forgot). She was able to get the right guys to come out, even while the vendors were on evacuation orders, and they were able to get my unit to close. I am so grateful to Yolanda and her team that helped me out!

I had the pleasure of dealing with Yolanda, who was very helpful and answer all my questions. Great service. This was my first time renting a storage. This is a big size unit with a great price and location. Very happy customer.

Yolanda SStar was pretty Amazing

The service we got there was awesome. The price we paid for the month was super. Yolanda was such a sweet and helpful person. Wish more places had people like her.

I had such an amazing experience at this Public Storage location! Yolanda was such a sweet lady and very personable, she was helpful and gave me some advice on nearby apartnents to look into! The storage unit itself was perfect, few dings here and there, but nothing that was unexpected, the location has accessible hours, and is under servalience. I would recommend to all friends and family.

Thank u Yolanda for a quick easy service. Great attitude & very professional. Defiantly worth renting from.

I've had this storage for a while. Yolanda is a great Property Manager. I like working with the crew.

Yolanda was very helpful and friendly.

Yolanda is friendly and kind. The property is well kept, well lite and secure.

Ms. Yolanda Greeted me with a smile and provided me with exceleant service. She answered all of my questions and made the process quick and easy to understand. Ms. Yolanda also made sure that I knew how to get access and leave the property. Great service and friendly assistance. The price was very reasonalbe also. Thanks Ms. Yolanda and Publuc Storage M. Odom

All round great service and pricing. Highly recommend!

Yolanda is a huge hit . Extremely helpful Was sad when Janice left, but Yolanda has filled her shoes . Happy to be a long time customer. Would not let me give more than 5 stars....Ron

Great place and great customer service. I recommend you to ask for Yolanda

Great customer service !! YOLANDA is the besttt!!

AAA+ Service. Highly recommended. Yolanda is awesome!

Best Experience with a storage place, Yolanda the property manager was the most pleasant person I have ever met.

Public storage was wonderful. We had to change from medium to large and Eric was able to update with no problem. I appreciate his time and effort.

I dealt with Yolanda. she was knowledgeable and polite.

This property is not only well kept but the customer service is through the roof! Yolanda (my favorite) has saved my butt countless times by staying late, going above and beyond to resolve any issue and ALWAYS wearing a huge smile! I've been frustrated because of my own errors and she gracefully handles them. You all have a rockstar on your hands. She's even skipped her lunch to help me get into my unit and patiently waited as I solved my credit card issue. I frequently forget my gate code and she always helps me find it. I've had a unit here for the last 2 years and won't go anywhere else. It's conveniently located for me and in a safe area. Thanks for everything! This review isn't enough to show the amount of gratitude I have for this property. Thanks Yo!!

Good location for the price. Staff is friendly and knowledgeable.

Great customer service! Thanks Yolanda!

My family and I just rented a 20x20 storage unit. Yolanda was the most kind and helpful to fulfill my family's needs. I would recommend this place to any moving family, businesess, and our Friends. Thank You, Yolanda for making this an easy move!

I strongly recommend this storage. It is a convenient location for the area. The property manager, Yolanda, was very friendly and helpful during my entire moving process.

My stuff has stayed safe since I rented my unit. Sometimes I have trouble with the gate but otherwise all is fine.

Yolanda is great. It would be nice if they offered 24 hour access for businesses.

Ms Yolanda has excellent customer service.

My girlfriend & I walked in and right away we were greeted by Ms. Yolanda, she had such an amazing personality & was very welcoming. She took the time to take care of us & explained every little detail. THANK YOU YOLANDA!

Super easy place to deal with. Secure amd safe. Yolanda was super friendly at the counter.

Yolanda is amazing!!!!! Great customer service. Definitely highly recommend this storage.

I came to this storage Facility last min because I needed to store the things for my apartment. I was helped very much by many because at first with out realizing I rented a parking spot which was not what I needed. So I was called and notified right away about it. Then when I got there I was helped out by Yolanda who was a great help. She was very informative and was able to give me all the information I needed as well as the information to protect my stuff with insurance which I would recommend to anyone. And my final take on it this specific location and what I love is that when I go to visit and I see Yolanda who was the lady who helped me she always says hi and carries conversation with me. I recommend this location for sure and hopefully you can get the services of Yolanda to help you out as well.

Clean facility. On site personnel, Yolanda, was very knowledgeable, helpful, and friendly.

Online was super easy and very reasonable prices. On move in date I was running a few minutes late, Yolanda was super and helped me on the phone to find the business. If it wasn"t for Yolanda, I would never have rented the unit from Public Storage.

Great customer service. I was in a pinch and needed some quick storage Yolanda took care of it efficiently and showed me different units to find the one best for my needs. Thanks!

Yolanda at the office was super sweet and efficient in renting my storage unit!

Outstanding customer service, fair and standard pricing, great sales for new customers, speedy maintenance.

Yolanda is great! Always so friendly and helpful. We really appreciate the amazing customer service she provides. Thanks Yolanda!!

Friendly staff that are always willing to help. The process of renting the storage unit was hassle free.

Yolanda make me a Good experience of my rental....thank you yolanda

From the first call to the move in, Yolanda was great to work with. She relayed all information to me very clearly and answered all my questions. We also, just clicked, because we're New Yorkers, so we reminisced a bit and I'm Trini, and it so happens that her sons are half Trini, what a small world! Besides her friendly attitude, she is very efficient and this storage facility is amazing, because it's all ground level, the location is convenient to get to and the lanes between storage unit isles are very wide. The prices, were also great and I got the Holiday discount! I was extremely lucky to find this place. Yolanda, keep up the great work!

Yolonda was absolutely amazing. I was late due to being at the hospital with my sister and she was courteous enough to wait for me. She wasn't rude she was extremely understanding and actually gave my words of encouragement. The prices were a little pricey, but the best in the area. I was able to get something that I could afford. Location is perfect. Everything was accessible and easy to get in and out. Extremely appreciative of how quick, easy, and painless the process was.

Amazing customer service !! I showed up right at closing time and Yolanda didn't even hesitate to help me decide what I needed, and walked me right to it so I could see it. She made sure I understood all of the paperwork, read me all of the documents, and assisted me through the entire process. I'm not sure if she was the manager of the property or not, but if she's not, then she should be getting a promotion soon !! She was awesome, and I'm thankful for her helping me ! I highly recommend this storage if you're in the market for needing one !

Yolanda is very sweet and my experience was great!

Yalanda was amazing, provided all the information I would need and more. Very kind and personable. Made my transition into moving very smooth.

I used for shot period only. It neat and clean. The manger was very kind and helpful.

The manager there ( Yolanda) is excellent. Not only did she assist me on the phone weeks prior to my arrival but she was also there the day I checked in and walked us through the process with great detail. She is a huge asset to your property, keep it up.

Yolanda was very helpful in helping us get a storage compartment. The paperwork was quick, and she thoroughly explained everything that we needed to know.

Yolanda was very kind and patient. She offered great suggestions to help my first move go smoothly, and made herself available for any assistance. Cool location.

Great experience, quick and easy. Yolanda was wonderful and super friendly.

This is the best storage place I have ever used. Yolanda was very helpful. She found me the storage unit that was the perfect size and made sure I received the deal for only $1 for the first month. She explained everything accurately and did not try to sell me something I did not need. This place is worth every penny. I am currently at the old location, which is one block from the new one, but it is still really nice and convenient. The location is perfect because it is right off sandlake rd and in the middle of eveything. I would highly recommend this storage facility to anyone and ask for Yolanda when you go there. Thank you Yolanda for helping us even in the pouring rain!!!!

The lady that was working there was great . She was good help when we got the storage and when I returned it . She answered all the questions i had and did a really good job!!!

Yolanda has made my first experience a blast. She made me and my mother feel welcome. She answered all our questions and concerns. She showed professionalism and integrity through the whole time we were there. The cute little facility was clean and cool. She represents the company to the fullest. Yolanda...Your the best😉👍

What a great person I met ,her name is Yolanda she has a great personality very kind and every question I asked was answered ,this place is very clean ,I would recommend this place for storage so please come and see Yolanda .😎

Poor attitudes by the staff. Horrible customer service. Wouldn't solicit their services of they were the last storage place in town

Poor customer service I wouldn't recommend.

Love this location. Yolanda always provides excellent service when she is there.

This location was clean and Yolanda was very kind and patient. She seen I was struggling to speak to her in English so she spoke to me in Spanish and it made it easier. Gracias Yolanda.

Yolanda, was very helpful, knowledgable and kind the entire experience! She definitely made me feel confident in choosing this storage location, I'd highly recommend the location just from our interaction alone.

Excellent customer service and very clean. The best storage location I've ever had.

Yolanda was very welcoming and attended to my every need, great experience!

Great experience!!! Yolanda was awesome!!!

Yolanda was very patient and wonderful to work with!

This location was extremely clean and Yolanda was very courteous. I will recommend this location to other businesses...

My recent experience with Candice is quite memorable to say the least she is quite a professional young lady, her business manner, being thoughtful and reassuring all is well & the correct storage company has been chosen. Thanks Candice Noble

Rebeca saw me outside bringing items to my unit and she offered a push cart, nice service, great price!

Have a unit at OBT but always pay my storage here, They are always so nice, they know me by name !

Came to get a unit..waited outside for attendant to return for about 20 minutes...aftee she did return was told my attendant I'm going to lunch come back later...when I ask where have you been at I've been out here for 20 minutes was told I'm busy had to attend to others...when she realized I couldn't believe she told me to come back later came and gave a sarcastic I know your time is valuable I'll help you now...I left ridiculous

Amazing service from Rebecca

I went to this store looking for price of units 10x10, and Rebeca help me with all my questions, and show me the unit also, and the property was very clean, she was very helpful. Definitely I will rent at this property at the end of next month due to moving. Thank you Rebeca for your help.

I was very happy with the customer service at this location. The Agent Dwayne did a fantastic job of making me feel like I had stored my trailer at the right location.

I came to shop around for a unit both managers have me input about the properties features.I receive the best customer service. Very friendly and helpful. I would definitely recommend this facility to anyone. Thanks again Sharleda and Dwayne!!

great establishment professional and friendly front desk agent very pleased to do Business here thank you

I must say that Sharleda was very knowledgeable, she went above and beyond to make sure I got the right size unit for the best price.... I will definitely recommend this location to others

Great customer service by Jose,Vince,Jorge and sharleda. Very attentive and humble. Will recommend to anybody.

Sharleda was an absolute pleasure to work with. Definitely recommend this place to everyone.

Jose was very positive and conformational. He was comforting with the move

I've been storing at this location and I must say that I have recieved exellent serve!!!!! Sharleda is so sweet I would definitely reccommond this location to my family and friends

Jose great service and nice car. You really should consider selling it.

Excellent location and service. Management is always happy to help and cheerfully assist with all storage needs.

Called in last Thursday inquiring about a unit and Sharleda was very helpful on what unit I would need to store my goods. I would definitely recommend this location to others

I called in the other day to inquire about a unit, Sharleda was very helpful she even offered to help me find a location close to my house. I would recommend this location to family and friends.

The customer service at this location is great , I'm not sure how to o spell her name but Last name is Davis she was great I will always recommend public storage to my friends and family . Keep up the great work .

Some of the best customer service that I have received in a long time. I would definitely recommend this facility to anyone that's in need of a storage. Keep up the good work Sharleda!

Jose was at the location and help me locate the perfect unit, the price was right and he showed me how to maximize my space, I'm grateful for this detail because i was going to purchase a larger unit which in reality i really didn't needed. Awesome customer service.

The most complete storage facility in Orlando's South West area. The staff is very helpful and friendly, yet the location is very secure. They quoted me an agreeable price, and the unit is truly weatherproof. Although a bit away from the metropolitan area, I would certainly return if necessary. Thank you!

Sharleda at the facilty is awesome. Very friendly and showed me my storage and wanted to make sure all is well and I am satisfied. Nice to have ppl like her at this time when you are in the phase of moving. Keep up the good work and because of ppl we come back otherwise have lots of options.

Jose was very knowlegeable and friendly.

They're very professional and also polite . Joshua helped me out a lot with what I needed. I recommend all my family to use this storage!

GREAT customer service here! I highly recommend it (:

Nice people

Jalyn was nice taking my payment for my unit at Kissimmee, nice people

Janice was awesome!! She was compassionate, caring, and went above and beyond in helping secure the units I needed, efficiently and professionally. The units were the perfect size, as described, and just what I was looking for at the right price, thanks to the online deal I got. Thank you, Janice,

Great customer service skills. Sharleda was very knowledgeable about her units and what i would need when I'm ready to move. I will definitely recommend Public Storage to my friends and family.

Janice helped me with my rental and was excellent. Although it was almost quitting time when Janice took me to look at two sizes storages she afforded me the time to make a decision. Completely helpful and very professional. The facility rates high also as being very clean and easy to access.

Janice was awesome!! She was compassionate, caring, and went above and beyond in helping secure the units I needed, efficiently and professionally. The units were the perfect size, as described, and just what I was looking for at the right price, thanks to the online deal I got. Thank you, Janice, for helping to make a really sucky week just a little bit better!

Janice is always a huge help. Best storage place we've ever used!, I highly recommend this location!!

Very clean and well run. Janice wasvery helpful.

Very friendly and prompt service. Had exactly what I was looking for at a reasonable price. Very convenient location.

Miss Janice ,the property manager of this Public Storage has been extremely helpful and professional throughout all my unit rental since 2002 till now. Because of Janice highly appreciated customer service and care ,I decided to stay in this location for a long rental term..She a wonderful and great manager.I do testify that she is a great asset to the Public Storage corporation.

I am very impressed by the customer service provided by the manager Janice. She was very efficient in showing me around the facility and providing the boxes which i needed. I will highly recommend this Public Storage location to anyone looking to rent a storage place!

miss Janice the on site worker was very helpful and was an Excellent with getting me the storage i needed.

Best storage facility in Orlando JANICE is a great employee fast great help great prices....

Janice is very knowledgeable and helpful to me each time I show up. It is indeed a pleasure going to the Public Storage because I know Janice and Staff keep the place under tight control. Janice has a wonderful personality and is one of the main reasons I stay with Public Storage.

Janice is doing a great job controlling the property, talking to people that is coming in and making sure that only customers has access to his storage. I really appreciate what Janice is being doing. I feel protected with my belongs in this Public Storage. I have no problem to indicate this location to friends because of Janice. Aroldo

I must say, i have gotten my fair share of customer service as im sure we all have, but Frank by far goes down on my list as someone I would feel comfortable getting help from again. He made what could have been a bad experience a good one and i appreciate that from anyone im asking help from. Thank you for your professionalism.

Great service. Clean. Good location.

Loved it! Great customer Service!!

I was extremely satisfied with the service provided by Frank. He helped me with all my needs and left no questions unanswered. Definitely recommend this location to anyone. Customers sevice is the main priority. Thank you guys!!!!

Tempestt was very friendly and forthcoming with all information about the unit (she even walked us down to see the space before we committed) and the fees - and she was personable. She was a joy to work with. I honestly think this storage is quite expensive (in NH we rented twice the space for the same price), but the personnel was friendly and informative.

I have had a storage unit for many years. I have never had any problems. Billing is always correct and on time. Janice in the office is always pleasant and professional. If you need a storage unit, this is the place to go

I came into the store with the intention of getting a storage unit due to an untimely move. Subsequently, a relative offered free storage space; however, I wanted to express my appreciation for Public Storage personnel. Janice was VERY nice and professional. She went out of her way to explain my options. In such a time of stress, I needed her friendliness and willingness to assist me. Thank you for hiring people who care about their customers!

Dena did a wonderful job she was so helpful and understanding and her smile on her face made my day better will be telling everyone about you guys

Janice was great in getting the unit for us and setting up the account! Convenient location!

I had a very good experience with my recent move at Public Storage. Property manager Janice was very knowledgeable and helpful in every aspect of my move, from my space needs to pricing. thank you for making the difficult task of moving a lot smoother. :-)

Janice was extremely pleasant, informative, polite and patient. She took me to see the unit, and explained everything in detail. As I result, I had no hesitation or second thoughts about renting the unit. She is and asset to your Company.

The manager Janice is outstanding. Very friendly. Very helpful.The facility is clean and convenient. The measurements of the space as advertised are incorrect. 4'5" x 9' is not 5' x 10'. When comparing storage units, take a tape measure so you are comparing apples to apples.

Janice is Great! Good Place.

Janice was very nice and she was very helpful, it's helps to walk into a place and have someone smile at you when you are having a bad day, the only thing wrong was no golfcart and it was very HOT that day.

Janice is very nice and customer oriented facility is always clean and organized

Used this location for temporary storage while on holidays in Florida. Janice was very helpful from beginning to end. She made sure to keep our name in file for future reservations. She surely made a difference and we would not hesitate to go back and refer the location to our friends.

Good location. Older facility. Land is low so moisture comes up thru concrete and can damage items. Management was indifferent about it. Raised rent $15 after only six months.

I have been using this Public Storage location since December 2012 and have always found the management, Janice to be very cordial and helpful. The overall location is extremely convenient. The complex is always clean and everything is in good working order.

The manager of this property Janice, was very helpful in renting a unit here. Would definitely rent again if the need comes up again.

Very helpful and very friendly will continue doing business with.

Janice was lovely! She made things very easy to sign up for a unit, although I came last minute and she provided all information I needed.

Janice is amazing! She went above and beyond to make sure that me, the customer, was satisfied. She truly is an amazing woman and its really reassuring to know that there are still some good people out there :)

Excellent service, clean and reliable location.

Janice has always did an excellent job at this property and she is very nice and helpful.Thanks slot Janice. Mr Sharp

Janice was very efficient and professional with transferring our unit to a smaller unit.

Janice was very kind and friendly she drove me around to get a feel of the property and she helped me to discover what type of unit I wanted. I would definitely recommend this public storage location to anybody needing extra space. The property is highly secured and the management is very nice!!!

It took a little while to finish the paperwork but Candice was awesome and made it easier for us. They have a wonderful promotion is what I love the most.

Our manager on duty was Yi. She was very kind and courteous to us. They have a good variety of storage sizes and it sure fit our needs!

Janice was excellent from the initial selection through setup. Her customer service has also been very good since.

Janice was awesome. She had me in and out quickly because I had my hands full with a four month old. She helped me with making sure I had all of the extras that I needed and even had a doll for my little girl to play with. Thank you Janice from both of us.

Yi was very helpful and came up with solutions to keep my budget in tact!

Janice, and Yi are always very helpful and friendly. They are always available for any needs, or concerns Thanks!

My property manager, Yi, was timely and prepared. The storage unit I reserved is both accurate to description as well as price. I was very satisfied with the security of the property as well as the friendliness of management.

Miss Janice is the best... She help me and my family ever step of the way from New Jersey to Florida... We are truly bless that we pick this location. Thanks again Ms.Janice for all your hard work.....

After relocating from out of state; I received an outstanding and professional reception from Ms. Janice. From my initial booking online she was prompt, courteous, and called to confirm immediately. The facility is nice and quiet; I feel very secure in doing business there. It is always a pleasure to stop in the office and see Ms. Janice as she is a lovely person and attends to your every need; she even goes beyond to assist you with anything else. I'm so happy that I stumbled across this location; as I wouldn't have wanted to go anywhere else after my experiences with her. Thank you for making this transition easier!

Janice is wonderful. Our storage needs change throughout the year and she is always quick and professional in accommodating those needs. I've been a customer of this location for over 17 years and worked with Janice for the bulk of that time. I give them five stars, only because it won't allow me to add more! Thanks Janice!