Public Storage Self-Storage Units at 5401 LB McLeod Road, Orlando, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 80/moSmall 5'x10'
$ 80/mo $107Best Price Label
- Inside unit
- 1st Floor
8'x20'Online only price$ 138/moLarge 8'x20'
$ 138/mo $183Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 146/moLarge 10'x15'
$ 146/mo $195Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x19'Online only price$ 148/moLarge 10'x19'
$ 148/mo $198Best Price Label1 unit left!
- Inside unit
- 1st Floor
8'x20'Online only price$ 169/moLarge 8'x20'
$ 169/mo $225Best Price Label1 unit left!
- Climate Controlled
- Outside unit
- Drive-up access
10'x20'Online only price$ 191/moLarge 10'x20'
$ 191/mo $254Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
Eagles Nest Storage Units Near State Road 435
Just east of the intersection of Kirkman Road and LB McLeod Road is where locals will find a variety of self storage options at this Eagles Nest Public Storage.
For folks who make a habit out of enjoying the natural surroundings out at Bill Frederick Park and Turkey Lake, or just north of this facility at Eagles Nest Park – one of Orlando's most popular wildlife settings – a 5x10 storage unit can easily hold hiking gear, bikes, backpacks, hiking boots and more for a quick trip to enjoy the outdoors.
Minutes from Interstate 4 or Florida's Turnpike, residents throughout Southwest Orlando can make it here in no time. Families in Kirkman South can store old bedroom furniture or living room furniture in a 10x20 storage unit when it's time to do some interior upgrading at home, while residents near Florida Center North can finally clean out that messy garage with a cozy 10x10 storage unit.
A property manager lives on site to oversee this storage facility, which features indoor storage units and outdoor storage units in different sizes. For an added layer of comfort, check out the climate controlled storage units as well.
Need moving boxes? The rental office sells boxes, tape and other assorted packing supplies 7 days a week.
Public Storage looks forward to helping the Eagles Nest community and surrounding Orlando area with all of its self storage needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 423)
Went to move in yesterday and D helped answer all the questions I had about the move in agreements and the facility in general. Rent here, not Uhaul.
Dee Was very helpful always great customer service when she works this property
Was coming to just look at rental prices,But Don helped me find a great rate thanks again!
Had an amazing experience with christina.. she helped my husband find the unit he needs and was helpful through online process
Don was very helpful! Such a sweet person!! Also he made sure everything with my unit was just OK
Today Don helped me with move in and everything was super easy!!! So happy
Don helped us with a quick and easy move in! Thank you!
Gem, you rock! Thank you for helping us move in today. Your customer service was and IS everything and more!!!
Princess was very sweet and nice. She helped me find the best storage size for my family and even though I did not rent from her property, because of the distance, she help me and led me in the right direction I would definitely recommend Princess at Public Storage. Thank you so much for all your help.
Thank you Princess so much. She was very helpful and fast. I would recommend this location to anyone .
The women princess was so helpful very great and kind employee !!
Princess Helped Me Open A Storage Today, She Was Nice . I Showed Up A Little Late Before Closing And She Was Very Understanding & Continued To Assist Me.
Went to location due to mine being under construction. Liz was very customer service focused.
The customer service i had with Princess was outstanding, and the storage unit was exactly what I was looking for. I was so pleased with the service I received from this business. Princess went above and beyond to help me find the perfect needed storage unit. I was very impressed with her knowledge. Thank you Princess!
Property is clean and nice the lady Princess in the office is very nice and helpful.
ATUMN was a CREDIT to this company, her customer service completely changed my mood when I walked into the office, she remembered my name and what I needed from a phone call we had the day prior, she made sure I had everything I needed to move my stuff out quickly without me even asking. She has such a welcoming presence and it’s a shame I’m leaving public storage after meeting such a great employee! Thank you AUTUMN.
Thank you princess for helping me with my storage needs you made the process easy and fast thanks so much !
I have had a storage unit with "Public Storage" off LB McLeod Rd since June of 2022. I finally switched to Extra Space Storage, less than a 1/4 mile down the road, just this week. Every since day #1 of moving-in there is always a car parked across from my unit. As my unit is pretty close to the entrance/gate this car being there causes me to not be able to park in front of my unit. (I have a so called drive-up unit). If I pull in front of my unit there is not enough space for any other cars to pass by who come through the gate. When I moved in with my moving truck had to keep moving my truck every 15 minutes while I tried to unload my belongings. This continued to be VERY inconvenient! This car apparently belongs to one of the on-site Managers who lives on site with P Storage. I reached out to PS but never got a reply over the last 8 months. I switched to Extra Space Storage just around the corner. Much cleaner, easier and actually can see and talk to the Management team there. Also, $100 cheaper. Dont waste time with PS of LB Mcleod, go somewhere else!
You won’t believe how amazing Ashley was at public storage I got a amazing price for a unit that was amazing I wouldn’t go to any other place the first place you should shop stop should always be public storage
Princess is a very nice lady
The manager princess is always smiling and friendly she finds out what she’s not sure of to help customers accurately thank you for being a nice person
Daniel is a beast! Such an awesome human being! -Chris
Thank you princess for always being so helpful and nice :)
Princess is an amazing employee and made me feel comfortable and treated me very well.
I have to say your staff member princess fabulous worker she helped me really really well she assisted me by charging my moped and I am so grateful for her she's a blessing this place gets five stars from my best review
Thanks a lot princess you are the best
Special thank you to Princess for making sure we got in the gate earlier. Little things make all the difference and your smile helped make my day.
My sister has storage here and the lady Princess is so nice always smiling
Princess provided a much needed smile and words of encouragement to me. She was very helpful.
Young lady by the name was princess was very nice and kind . Helped my mom and grandmother with her transfer from one unit to another unit. Very nice, sweet kept giving encouraging words and offering her assistance so my mom wouldn’t hurt herself. Used words like have a blessed day, let me help u with that, I enjoy helping elderly as I’ve took care of my granny. That young lady was amazing , and so sweet .. I told her I’d always look for her to assist with my mom because I know she’d take care of her here..
Thank you latisha you are awesome! I would totally recommend this place to anyone especially staff latisha very helpful and knows exactly what she is doing
Vanessa was a great help. Great customer service.
Vanessa was amazing. She’s helped me with the getting my unit. She found me the best deal for the best amount of space. She was friendly, patient & understanding. I was coming in with a bad start to my day and she completely changed it. Thank you again!
Vannessa Was Very Great in The Front office . She is very amazing & She helps with Anything she could ! Very great customer service ... . HIGHLY RECOMMEND !!!!
Vanessa was so helpful knowledgeable friendly and professional without reservations or hesitation I'd recommend Vannessa as the best go to manager of public storage public storage need to hire more staff that exemplify Vannessa.
Vanessa went over and beyond to accommodate my last minute needs with ease and great customer service! I appreciate her
Manager was very nice, helpful, and did what she had to do at a good speed. I didn’t have to wait long and that is always a plus for me.
Special thanks to Vanessa at the front desk for her patience and professionalism. Very helpful through the process. Ask for Vanessa if you need anything she's an amazing representation of public storage.
Vanessa excelente atención, y muy buen servicio ,estoy muy contento con el servicio
Vannessa was great
Vanessa at the LB McCloud location was aMAZing! She helped me with all of our storage and moving supply needs. 5 stars!!
Went in and received great help from Vanessa setting up Public storage app again.
Excelente servicio,y buenos precios
It is my First time renting a storage room, I had a very pleasant experience.Awesome coustumer service, Ms Vannessa was so helpful.
Jen help me fon another unit at another location nearby and set me up on the mobile app thank you jenn
Jenn the new manager has showed excellent service thanks for your help
I was here doing tech work the manager was so nice and helpful thank you jenn
Jennifer Thank you for everything 🙏
Nice lady thank you
Property was nice and clean Manager had a positive attitude thankx jenn
Property was nice and clean space was perfect property manager was cool too
I just relocated from tampa i had a publistorage down there when I came to rent my unit Jen was so helpful and informative thank you so much
Wow phenomenal young lady thank you so much Jenn
The property manager was so nice and funny thank you for making us laugh
The lady in the office was so nice she help me slot just by listening to my situation thank you Jen for being compassionate and understanding God bless you
Thank you so much jenn for all you help
Jeñ thank you for all your help nice lady
nice and friendly atmosphere. The workers are so helpful and friendly . I would recommend this place to others.
This is the best storage place. Safe and easy to get in and out of. Plus team members like Jen in the office are really nice and helpful
Thank you so much for all your help finding my space
Jenn was so nice in helping me move thank you
Wow it’s not often you find young fluent French speakers thank you so much even though it was raining she had an amazing attitude thank you jenn
Ashley helped me with a rental and when she didn’t have the space at her property she rented to me at another one all in one swoop! She was great!
Thanks for all your patience and help Jen
Thank you for all your help Jenn
Very helpful to me and my wife thank you gen
We had a very experience! The service was awesome!
Very very nice lady she help me find perfect space storage thank you Jen
Horrible customer service. The lady there was on her phone and rude.
I have two units with you guys i asked jenn to put me on a wait list for 10 x 20 she called me right away and set it up thank you so much
Pésimo, !!! 👎, tengo un local rentado desde agosto del 2021 , cuando comencé había un muchacho el responsable y muy atento, este será mi ultima renta porque hace mes y medio aproximadamente comenzó una señora con muy poca profesionalidad, mala firma y hasta mal aspecto y se la pasa todo el tiempo fumando marihuana en las instalaciones
Very very nice she made my move to Florida supper easy
It was a pleasure to meet you today thank you for holding the door open for me It means a lot that you walked me to my car and set up the app for me God bless you
Thank you jenn
Thank you Jen she so patient with my English
Thank you for helping me set up the app Jenn I appreciate you
Very pleasent .. nina did a great job getting me and my team set up
Thank you jenn
Very clean property office manager jenn is nice and very helpful
Nice and clean thank you Jenn for all your assistance
Customer service is awesome she did not have what i need at her location so she found me some plaxe else she waa very patient and kind thank you jenn
Very clean very nice lady thank you
Excelente servicio, muy servicial y profesional. Tienda#28331/Vanessa
5s all across the board thanks so much beautiful lady
Jenn you are phenomenal thank you for lifting my spirits today your smile is a blessing
Wow thanks Jenn for being nice
Excelente Excelente...el Gerente Jonathan muy amable y me ubico un espacio que necesitaba urgente he incluso fue un día de festividad y aun estando cerrado la oficina, lo llamaron de la compañía y se tomó su tiempo para conseguirme algo disponible, gracias Sr Jonathan por su valioso tiempo
You are a sweet heart Jen than you so much
Great place, Jenn was wonderful in helping us find the right storage space for our items.
It was super easy and Jenn was awesome she needs a raise
Jenn thank you so much for your patient and taking me to all spaces without getting frustrated God bless you
Thank you so much Jenn excellent customer services
Eddies customer service is amazing went absorb and beyond to make sure my needs were meet thank you very much Eddie and public storage
Eddie helped my mother with moving her things into the storage unit. He was amazing ! :)
Eddie, in the front office, was fantastic. Was super helpful with maneuvering a large truck to the storage unit. Thanks a bunch!
EDDIE SERVICE IS AMAZING
Excelente atención de Eddy, una persona muy amable, y trabajadora. Bendiciones amigo !
Eddy did an awesome job helping me with the storage and stuffs, very professional and attentive.
Eddie went above and beyond. Excellent customer service.
Eddie customer service was great
eddie was very nice and respectful! the last two days i’ve been he have been nothing but outstanding!
Property manager Eddie was knowledgeable & helpful all the Way 👍🏿
Muy buenas atenciones recibidas por el señor Eddie
Eddie was amazing. I came in for a storage and he was fast and friendly. He looked for deals and explained everything into details. He went above and beyond and made conversation. He wasn’t just a typical sales person and was honest and to the point. I highly recommend his customer service.
Today I had the pleasure to do business with the property manager Eddie at this location and his service was by far the best I have ever experienced with Public Storage. His customer service expertise is what I look for when dealing with my personal belongings and he showed that he really cared about my feelings and how I was affected by this process. Thank you Eddie for taking the time out and finding the perfect unit for my needs!
Eddie help me with great customer service. Thanks
Atendido por erick muy profesional y excelente atención. Lo recomiendo
Eddie s customer service is excellent
Eddie is the best👍👌 Very friendly, professional and easy to work with. I believe Eddie is doing a great job at this address, thanks for all the hard work.
Eddie's killing it in that address. I really appreciate all the effort and hard work that he puts everyday. As always, clean property and best customer service. ⭐⭐⭐⭐⭐
Eddie is such a people’s person And he’s the best at what he do I most definitely will be referring you guys to everybody thank you for being so polite and professional.
Eddie customer service was amazing preciate bra💯
Eddie was so professional and welcoming I most definitely will never go to another storage again LB McLeod will be the only storage I’ll ever use again he’s the best and have so much knowledge about that storage to only been there for 2 weeks.
Eddie costumer services doing a great job. Thanks
Eddie was very pleasant and knowledgeable in updating information about this Public Storage location. A great asset and team player. Way to go Eddie. Thank you 😀❤🙏
Called to make a reservation this morning at your location, and the manager "Jaime" called to confirm. When she called I was on another very important call at that time, and I asked her if she could call me back in a few minutes, she stated she would, and to my Surprise she actually did! :) (Not to many people walk in Integrity these days). Jaime exemplified such professionalism, and courtesy, as we spoke, I just wanted it to be known to her direct supervisor that she is a wonderful representation of what Public Storage should look like, and exactly what Customer Service, Above & Beyond Approach should be at all times. Thanks Jaime, I am looking forward to doing business with Public Storage.
Betsy help me to found the perfect unit and She is very professional. I bought some boxes ... thank you Betsy
Luz was very professional with all the help I need it , outstanding 🙏🙏👏👏
Luz Excellent service
Nice service the girl from upfront she was very nice thanks again for the service
I came today to verify prices, the lady Amary explain me everything and is very good location, with great storage.
Luz is great, she helped me with every single step. Great location. Thank so much
Luz is a excellent atendent 👏🏻👏🏻👏🏻
Luz help me verry well
Luz is the best, she went above and beynď to help me find great prices. Thank you so much
I was very pleased with my experience here. The storage units and building are very clean and Luz was very kind and helpful. Would definitely recommend this storage to anyone
Amary was great. She helped me all the time. I recommend this storage !
Excelente servico prestado. Primo storage com um preco Justo. Obrigado Ms Lucy :)
La atencion de luz fue exelente y respondio todas las preguntas que les hice,,,,,,buen conocimiento del trabajo
Luz gave me an excellent customer service!!
Great customer service! Luz was great ... knowledgeable and knows her stuff! Had just what i needed, and even saved some $$ the way they had boxes already in a pack! They even carried my boxes out for me .. that's EXTRA GOOD service.
Thanks Luz, my sister and I have been storing here for a year already, time flies ,clean facility and great customer service in this tough times.
Checked in today - Luz was working the desk, she was knowledgeable, friendly, and provided quick efficient service. The property is clean and secure, my unit was exactly as described.
Luz gave me the best customer service, she helped me find the right space and I can highly recommend renting here
Luz,muitissimo obrigado! Excelente profissional! Muito atenciosa!
Luz gave me an excellent customer service
Luz um otimo atendimento
Recibí una EXCELENTE atención de Luz Rodriguez. Fue muy amable. Mil Gracias!!!
I came in to make a payment and Luz was very nice and professional, she asked if I was happy with my unit which I am, also offer me a moist absorbent and a variety of supplies for my movr in. Really nice and clean location.
me and my wife just came in to see the sizes of the storage and Irina did an awesome job at that! she showed us several storage pods and helped us chose the right one, she was very nice and professional
Luz rocks! She was very attentive and helped me quickly.
Virgie was wonderful! She was quick and made sure I got the best deal ! Thank you !
Virgie was super helpful and friendly, she showed us the unit we were going to rent before we even sign, little did she knew that we need to move tha same afternoon.. Thank you So much Virgie we really appreciated it! Highly recommended!
Betsy is great. Very helpful and informative. Always courteous and professional. My issue is with the property and the person living in the apartment above the office. They do not take into consideration the people using this facility. They park in the way, on the corners making it difficult to turn around if pulling a trailer. There is only one way in and out because the other gates are locked and not on openers. No way to turn around. If they would park away from the gate and corners it would make it easier for large vehicles to maneuver in an already difficult area.
Very precessional service from Virgie.
Great place to store your items, service is streamlined and painless to make payment. Great service!
Very friendly and helpful service. Thank you Virgie.
Un excelente servicio muy buena atención, lo mejor 10/10
Muy buena atención
Virgie is always helpful
Location is great. The facility is ok
Virgie has great customer service
Mary is great! She called me right back to answer my questions and concerns.
As I was driving up employee waved at me and said GM made me feel welcome. That ment a lot
Virgie was very excellent today
Virgie fue muy servicial conmigo y me ayudó con toda la paciencia del mundo, el lugar está limpiecito y me agrado el precio, mejor que otras localizaciones.
Thank you Betsy for help me to find a better unit to rent and for give me all the information that I need to know. Great service 👏🏾👏🏾👏🏾
First time stopping by today and the manager Betsy was so polite and courteous to me..we quickly acted the social distancing and she showed me a unit I was interested in and we completely all the paperwork in a manner of minutes..I was so happy and relieved because I needed to find a storage place quickly and this location came through for me. I am very satisfied for the great assistance Betsy gave me..she was a tremendous help today.
Moises is an absolute pleasure. He was very professional and very helpful. He went above and beyond and made me feel safe knowing he is in the office. The property also looked super clean! Thanks again!
Moises is super professional and personable. He made the process of getting a storage unit so convenient for my friend and I who are in the process of moving. You’re the best, thank you so much!!!! 🤗
Moises was awesome in the whole rental process great customer service
Betsy helped me a lot with the information and made the Process very easy for me! A++++ customer service from Betsy ! Thank you 🙏
Betsy does a great job she is friendly and helpful always greet you with a smile and never forgets to made sure you have everything you need before you leave. Great asset to the company .
Moises was very helpful and made the moving process easy, great customer service
Excellent location super great price, and the attendant Betsy super friendly and helped us a lot! I recommend
Great service by Moises!
I came here and got a upgrade on my unit for the same price. Moises was extremely helpful. Definately recommend.
Moises did a great job helping me today and explaining all things storage unit. Feedback for upper management: make renters aware that they need a personal lock for the storage unit and that insurance is required on each unit before customer is standing there ready to pay for the unit. Otherwise, the first time storage unit renter is shelling out an extra $40 they weren't expecting to pay on a lock and insurance. Overall friendly staff and smooth transaction. Would use again 10/10 or 5/5 stars.
Great staff and the best prices! Betsy was very kind and did it great running the extra mile to get everything done quick and professionally. I totally recommend this storage!
Thank you for your help!
Excelente atención, muy amable Betsy
Betsy was absolutely amazing in helping me get my storage. Very knowledgeable and professional! She was the best.
Bests was very formative n helpful n great customer service
Mi experiencia fue fantástica, la dama que nos atendió recepcionista Betsy fue muy amable y nos ayudó mucho buscando el storage perfecto para nosotros. No duden en visitarlos. Precios accesibles y comodidad en los almacenes.
Besty is very professional, courteous and knowledgeable. The units are clean and have easy access. I was given a number of options to choose from and Betsy helped me make the best choice possible. Thank you!!!
The manager looks dirty, is sarcastic and is slow with processing. Does not provide complete details and hide charges. Cooperate pushes your calls to a voice mail that none every calls back from.
Small but clean property Moises was very helpful and professional. Great place to store your belongings.
Nehemi is a wonderful and kind and was very helpful and she also offered boxes and more things
Buenas. Tiene estacionamiento para trailers y se puede entrar las 24 horas?
Virgie was great with my needs
Great service all the time. Virgie, Lisa and the manager Jahaira are always kind and ready to help in any situation regarding the storage. Kudos for them!! Great job! 👍🏼
Great deals. Very helpful
Great Customer Service, Virgie was very knowledge and assisted with getting us all set to rent a storage unit with a $1.00 Move-in Special!!
Mrs. Vergie was helpful and kind.
The person bye the name virgie was so nice with helping me today we need more like her she showed me the property my unit was clean let me no what I needed to box my things in she have great customer services
Virgie was very excellent with my needs in getting me a storage unit
Great staff and clean facility.
Virgie is a Very nice person
Karen was very helpful. great service. good clean units. good prices
Great customer service by Virgie
Lila helped me today and was super!! Fast and professional and gave me a laugh I highly recommend anyone to her!!! Wish I could give her more than 5 stars!!
Virgie is amazing!!! I got a great deal on my unit I needed something quickly and everything was efficient and explained very well! Virgie is the bomb thank you girl!!!!
Virgie was awesome and helpful with everything! Thank you!
Get customer service
Great storage place, great deals, property always clean and the customer service is excellent; Thanks Jerry for your hard work.
Virgie is friendly and always willing to help!
Virgie is very great , wonderful service
Thanks for all the help, they were very patient as well as a good service that they offered me. I recommend them!!! Thank you so much!
Virgie was wonderful and helpful and the property was always well cared for!
Great service everything clean and good environment! Thanks Tenice for the amazing costumer service and show me where I can find more carts
I would definitely recommend this location to my family & friends . It’s clean & the customer service here is absolutely amazing!
Great service, representative was super nice, place was clean.
Virgie is amazing and always has a huge smile !
17 units had their items stolen including ours. They told us the cameras weren't working on the night everything was stolen. That was four months ago and the insurance that they made us get won't return our calls or emails. The manager, Jerry, keeps telling me there's nothing he can do. We have been slow paying them because of this. I received an email on the 24th that our items will be auctioned in 5 days. I called on the 28th to pay the amount and Jerry told me they auctioned everything off early and there was nothing he can do. I'm not sure what happened to the other 16 people that had their items stolen but we lost everything at this public storage.
Virgie made my process super fun, love the service and the location is really clean.
I came here looking for prices and the manager Jerry was very helpful and the facility was very clean and well kept. I would reccomend storing here!
The manager is really helpful
Great service from Jerry; he was very nice. Everything was easy to complete and the facility is clean!
Best service ever! Jocelyn helped me out with everything i needed answered all my questions will definitely recommend to others thanks public storage
Virgie has been wonderful and so helpful ! Place is a little old but super clean.
The wife and I needed storage quickly and Virgie was super nice and helpful! Definitely a great place to store your home goods safely!!
The place is great ! Service is good !
As i walked in Jocelyn greeted me with a smile and helped me pick the perfect size storage for my move. Thank you and public storage.
Jocelyn provided us with outstanding customer service. We’ll most definitely be recommending to everyone. Thank you Jocelyn and public storage. Walking in we where greeted by jocelyn with a smile and positive attitude.Thank you .
Rebecca gave an awesome service and helped answered all questions
Rebecca was very helpful and happy. She made the process easy and a joy.
what is largest space you currently have and the price at your lb mcleod location
The lady was kind and firm and she gives off a very homey location. She was very thorough on the rules here. I like the space available. It's perfect for me. I would suggest Public Storage on LB McLeod to others.
How long has this store and the Public Storage business been in business?
The Public Storage is in a good location and the women Ciara was very helpful, she answered all my questions. She gave me good advice to keep my clothes in good condition while they are stored. Thank you Ciara!
Lb mcleod public storage is always right on with there service and i really enjoyed seeing that they decorated for Christmas. Thanks public storage for all the help with my storage needs. Merry Christmas
These people are horrible. Outdated. Expensive and horrible customer service. The district manager is far from a leader. Many other options for storage solutions in Orlando and I would recommend you look at them before you go to this company. I'm disappointed I paid cash. If I used my credit card, I would dispute the charges and get the money back. Stay away from this place!
The worst see if ever. The facility in general is outdated. The district manager is far from a leader. Stay away and look for other places for your storage needs. They are very expensive and it's not worth the money. So many new facilities that offer quality service. This company is just a bad experience.
I was there to see if they had a storage unit available.the didnt have What i was looking for but Rebeca help me looking for another public storage location. Thanks. Rebeca
This place gets the job done and has a perfect security record.. Rebeca at the front desk was awesome and made the whole process of moving in super easy. Happy with my decision to park my stuff here! Also, they have lots of moving supplies so you save the trip to uhaul or Walmart.
Muy limpia la propiedad y muy eficiente.
Very clean and accommodating. The staff was Great.
Rebeca, the property manager was very informative and gave an excellent overview of the rudiments and procedures of the Public Storage process. The property was well kept easily accessible.
Location and friendly customer service
I went to this store and the customer service was great and the property was clean. 👏🏼
I went couples days ago, and the customer service was very nice, responsible and committed to their work, I came for information and a received a excellent service. I recommend this place! Also the area is clean.
Muy limpio me encanta !!!
I saw the unit and I was very impressed, very clean and the property manager was very helpful Rebecca with all the details. Thanks
Josue was very helpful, he answered all of my questions and he seemed like he genuinely liked his job.
Kevin the work was so nice and helpful he was great
Today I went to pay for my storage unit, and my experience with Patrice was superb. She welcomed me with a beautiful smile as soon as I came in to the door, asked me how I was, and if I'm having a good day so far. She asked me about my storage unit if everything is ok with it, and if I'm satisfied with it. Her service was a 5 star. It's not every day employee give a great customer service as If they don't really care about their job or happy being in it. She needs to be recognized in my book because she made my day with just a smile. Keep up the great work Patrice. Rico
I got a unit at this public storage and had the pleasure of working with Ms. Maymay, she gave me the best customer service I've ever had. She went above and beyond to explain all the paper work, fees, and showed me where everything was. In the future I'm going to always come back here because of how great the deals are as well as how great Ms. Maymay was with me. Thank you.
Kevin was great. We were in and out without any hassle.
I came into your facility on Tuesday and was greeted by a bubbly young lady by the name of Marietta Ford, although there wasn't any units available her customer service was great. She was very attentive and she helped by telling me about other properties that I would be able to get a unit. Great customer service and very helpful. Thanks..
I love this place now that marietta is working there she have the best customer service for it to be her first day by her self I'm must say she was on point with ever thing she showed me the property and my unit and she explained everything that I needed to know and she took her time with me. As for the other lady that work there she is so rude so I waited for a nother day and then I met Marietta she is a ever sweet women someone you can talk to and she was handling me and the customers on the phone Good Job Marietta keep up the good work
My trip to the storege was amazing Nilsa was very helpful i will recommend to all my family and friends
My experience at public storage was very good nilsa was very professional and very noligible of the business. She is a very good employee..
I had a great experience today doing a rental! Nilsa was so much help Great customer service!
The customer service Nilsa gave me was truly exceptional! I definitely recommend this storage facility to anyone.
I love this location ! Ivy at the front desk was very welcoming and efficient !! Thank you !
Amazing service from Manager Nilsa
I normally don't do reviews but I had to comment on this stores management Ivy Rivera was so nice and really helped me out in regards to figuring out which storage unit I should go with and pricing Will defiantly refer this location to friends and family !!!!
I am new to the area and in my search for a storage i came upon this place, customer service was great, front desk person named Nilsa was very informative amd prices are competitive. Highly recommend.
Poor customer service, I went twice, and the same lady, red hair, was rude with several customers that we were in the lobby
Nilsa was absolutely great. look everywhere for nice storage. cheapest storage and very nice quality place here. ✴✴✴✴✴✴✴✴✴✴
Nilsa was such a nice employ she treated me super kindly the property was very clean.
Great staff, clean facility. Nilsa was very informative, she went above and beyond explaining the different products and options offered. Will be renting in the next couple of weeks and will definitely be referring my family and friends to this location! Kudos to Nilsa!!
Great store. They actually answered all of my questions that I had about the storage units. Nilsa was great with help. I highly recommend.
Nilsa was such a great help today! She had such great customer service skills and her smile was so welcoming I will recommend this place to all my friends and family !
The young lady at this property was very friendly, knowledgeable, thoughtful and kind.
Great service, clean location
My visit to this Public Storage was quite pleasant. Moving supplies are competitively priced & good quality, such as boxes, tape, shrink wrap, etc. The staff was very helpful with asking me questions about my move and made helpful suggestions. Although renting a storage unit was not my top priority that day I did feel very comfortable in asking the sales associate how the process works. When the time comes to do so, I can easily feel confident with PUBLIC STORAGE guard my belongings.
I was over at the public storage the other day in this pouring rain then met this wonderful woman, Yahaira I believe was her name and she just made my day. I highly recommend her for anyone who visits this public storage.i don't think I thanked her enough for her help!!!
Jahaira was amazing! Awesome customer service, it was pleasure having her help me. Definitely would recommend her!
I love this place i couldnt find a better place to keep my collection , love the staff and the facilities
I went to the place just looking for prices it was clean, and very good service.
Had a good first time experience Melissa showed and explain everything very professional and nice ...... Great public storage
Just vacated my space and was happy overall with the service
Melissa is really helpful
Good customer service at this location joshua will make sure you have the perfect size unit all at an respectable price
Customer service was great. Worker Josh was very helps kind and pleasant
Excellent service from joshua
Melissa was awesome!
Maravilloso experiencia!!! El servicio excelente!! Muy colaboradores. Sin duda la recomiendo
Friendly service, clean, great space for price and secure.
Excellent customer service here highly recommended !
Its always a pleasure when going to make a payment on my unit. And joshua continues to give me 5 star service every time !
Great staff and great prices at this location
Jalyn is extremely helpful and gives great customer service.
I had a great experience with josh ...5 star service i highly recommend to anybody that needs a storage space to go there !
Good prices, great managers and excellent customer service You don't see quality service like that too often
Great manager at this location, but the constant rate changes are horrible! My unit has gone up in price 3 times last year. I'm paying 44% more per month for my tiny unit than I was this time last year. I think it is time to move out and go elsewhere. Not the fault of the manager or this location. It is the fault of the company. It seems that literally one month after their lawsuit notices went out for the settlement offer, all the rates gone up. 22% rate increase is ridiculous!
Joshua was very helpful and nice. Always a pleasure coming into this convenient location.
Joshua was fantastic and very helpful . 5 star service !
this storage is the best.
The property manager was excellent in every way. He was patient with me when i was being indecisive about the size unit needed but all in all joshua help me so much to the point where I'd recomend to anyone 😀
It was a great experience. My first time renting a unit. The lady Jo was so helpful walking me through the process.
Joshua was very helpful today when shopping around today for storages . And good customer service by the way
Joshua has excellent customer service and people skills
Service is amazing, really respectful and professional.
THEY SOLD MINE AND MY CHILDREN'S ENTIRE LIFE AFTER I PAID WHAT THEY SAID I OWED....
Came in to make a payment and jalyn was awesome she was very quick and friendly
Joshua was very professional and polite when taking my payment today
Excellent in what I would call it ,nobody treated me as good as they did ,Thank you for being so awesome with me.
stopped by this location to inquire about a unit to store my husband's race car. Joshua was very knowledgeable about the unit that I would need. I will recommend this facility to others!
Joshua was very helpful in finding me the right unit for a good price. I will reccomend this facility to anyone
I went to buy some boxes, everyone there was very helpful on what I needed I was in and out very fast if I ever need a storage I will rent from them.
Excellent customer service! Jalyn found me the perfect size storage unit at a great price, the property was well kept and I was out in a timely manner.
Joshua helped me with all of my storage needs, he was really attentive and was able to suggest what i needed to protect my belongings.
I had several units in the past, but the service I received from Joann was exceptional, she took her time to explain me everything about the unit and what I needed to protect, although I did not purchase any merchandise since I was already pack, I noticed that the quality of the products they carry are better than the ones I had, so I will keep in in mind for the future. However this young lady found me the correct size unit and was really friendly and attentive.
Exellent management by Joshua, Provided a great service .
Josh was very pleasant and very informative, he was great helping me chose the perfect size unit I needed as well as helping me find a near facility!
Jalyn was very helpful she helped me find the right size unit even though it wasn't at her property she sent me to one that had the right size for me on Raleigh
Amazing customer service by Jaclyn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sharleda, Provided me with excellent customer service when I went in to make a payment.
great customer service i enjoyed my time. also thankful for the young lady that helped me. thank you for the great experience
Excellent, sharleda is fantastic she helped me load some items from my unit into my car... I. Will definitely recommend this location to my family and friends 😀😀😀😀😀
Jorge transfer me to Vineland PS and they both offered great service
Great place to store, the young lady was very friendly, got me out of there quick too. I booked online and went in and out within 15 minutes.
Excellent customer service from Jorge. Explains things in detail. I recommend this facility.
Sharleda was so awesome she was very polite and patient very professional and cheerful made me feel welcome and a pleasure to work with public storage looking for to continue working with sharleda and public storage.
This facility looks very nice and clean. The manager Jorge is friendly and very professional. He takes his job seriously and treat customer with respect.
Jorge is very helpful and found a way to save money for me. I recommend this location.
Treating people well, makes a great difference. Jorge, thank you for an excellent customer service.
Property is well organized and well kept. Jorge attentive to the needs of the customers.
Jorge is attentive and explains everything well.
I'm satisfied with the whole experience considering this is the first time I'm renting a storage unit. The property manager Jorge was very informative and helpful.
Sharleda, was excellent she provided me great customer service!!!!!!! I'll recommend public storage to other people....
Great facility, Jorge is very help. I recomend it.
Great experience and Jorge is very helpful
Exactly customer service!!!!! Sharleda was very knowledgeable about services......
Excellent service from Sharleda, Good customer service. Excellent price!!!!!!
Excellent service from Sharleda today. She was very nice and helpful, and she saved us sooooo much money
Jorge is a great property manager and I recommend this property to everyone.
Jorge is very knowledgeable and provides great customer service He an excellent person
Jorge has made my storage experience great. He is very helpful and attentive.
The manager here is very nice and helpful, got me a great deal for my storage unit. The area is very accessible and the location is perfect. I had a great experience and I'd recommend this public storage to anyone
Friendly staff and clean property
Public Storage off McLeod Rd is by far the best. Staff is friendly, the place is clean,and the gate always works. Thanks Frank for always beings helpful and answering my questions =)
Mr. Jorge, is a very helpful and understanding individual. Answers all my questions. He is a great asset to your business. Thank you John Serio
Muy buena la atención del sr Jorge y la ayuda brindada todo muy organizado y limpió lo recomiendo.
Ashley helped me, she was friendly and the facility was clean
I stopped by to make a payment and Tempestt was very pleasant and informative and also give me good advice on space consolidation...thanks temmpestt great service!
Tempestt was Everthing ! Tempestt helped us out quickly and easily to find what we were looking for. Such a pleasant young lady .It was such a breeze doing business with y'all . Thanks again
I went to public storage and the manager Tempestt Cornelius was excellent on customer service,well mannered. and very kind on full filling my service excellent excellent customer service
Tempestt is a lilttle bundle of joy she answered every question I had an kept me excited through my transition..she was an honor to be around an look forward in enjoying public storage.....Thanks Tempestt your the best...
Patrice was a wonderful help for me today she took her time to explain everything I needed to know great job keep up the good work
PATRICE ,provides excellent customer service and she is very patient while assisting and serving customers. And very knowledgeable of company policy. Without hesitation , I would recommend this location TO ALL my friends and family when needed.:-) sincerely, Happy and Satisfied customer Michelle Dicks
Very nice customer service. Quick and professional service!
Great service and price!!!! Ask to speak to Patrice and she's on point; professional, patient and knowledgeable.
Very friendly. Customer service was fast and friendly.
It may sound silly but this place has like Disney quality customer service... I've been in and out of storage facilities for years and my expectations for the storage industry runs around zero. Not the case here! After I got the obligatory automated email saying that everything was good to go I thought that would be it... but then sure enough I get a phone call from Patrice about how excited she is that I'm going to be doing business with her facility and she sets up an appointment with me to make sure she would be available on my arrival that Saturday. The attitude carried over while we did our paperwork that Saturday, and the following week when I actually did the move. I had told Patrice that everything was going to take two weeks to finish and almost like clockwork she called me a few days after my estimated completion day just to make sure I was ok with the storage space. Just a great, positive, and very enjoyable process... I really love my storage space and working with the staff here! Highly recommended!
I have had excellent service from the manager at this facility. She is always courteous and professional. She has been very helpful in answering my questions, I could not ask for any better!!
Great Storage facilities, haven't had a problem. Ms. Petrice is very helpful.
Fantastic patrice is excellent
I would like to thank public storage for the great service I received in my rental experience the service was five star. Patrice upshaw
Patrice was very helpful and kind I wish more people was like her. She was very pleasant from the moment I walked in until the time I left.
I had an awesome experience today. I've rented storage space twice at this location and Patrice is the reason I keep coming back. She is amazing and very polite. Keep up the great work.
We rented storage at this branch the place is clean and dry we had two units at one point an air conditioned unit nice and cool and dry and a normal ambient unit both units were very easily accessible. The staff at the location were so friendly and extremely helpful especially Patrice always a smile and always dealing with customers or making sure the site was clean and tidy and that the units were clean after customers vacated them. Thanks Patrice and all at Public Storage. Would recommend PS to anyone.
This place is very well located and the staff is very nice, especially Patrice who has provided us with exceptional service with a smile always on her face and willing to help. It is gated with security codes and it is always quiet. I hardly ever see anyone around. Do recommend!
Property manager Patrice Upshaw was very kind and helpful assiting me with my storage needs great courtesy and I would recommend customers to this location.
Patrice Upshaw was very kind and made sure I got the best service. I did get the best service indeed. Will be back for sure! Keep up the incredible customer service Patrice. Thank you!!!
Patrice was very helpful she always greet you with a smile she took time to explain everything about storage .I would recommend this company to my friends because she was so nice
Patrice was great and easy location for getting in and out of unit.
We were treated very nicely by Quyen. Best customer service experience. She helped us chosen a space that would fit our needs and our budget. Thanks Quyen and Public Storage!
I'm new to any type storage but so far very impressed. I especially am happy with the staff. Property manager/staff Patrice was very cordial and helpful. My questions which seemed silly when asked were answered very patiently and informatively. Patrice even gives everyone a courtesy call to help you avoid late charges. That's nice! They also offer online recurring payments which suits my style. Thank you very much Patrice and Public Storage, Joan Loveland