Public Storage Self-Storage Units at 5401 LB McLeod Road, Orlando, FL

Darren is such a great guy sweating it out over there

Darrin was a great help and really made the process easy Thank you

Darrin was so helpful, and made sure I get everything I needed,when I had a problem on the website took his time and Iam so thankful for him everything who needs storage need to come to this storage where Darrin on LB McLeod in Orlando Florida

Darin’s a great guy he was able to help lower my fathers who is a military vet monthly payments

Darrin was amazing, had wonderful personality and customer service skills.

Dsrtin is a nice guy.

I been renting for public storage for many years and never had any problems, after moving out of here and leaving my unit clean they charging me almost a complete month, do not rent from this location.

Great customer service, I am very pleased Evelin Sanchez

Great service. Moving in was fast and easy. Clean units, plus excellent customer service from Darin. Highly recommended.

好好的仓库

I have been renting a unit for over a year always clean the manager very helpful,

Very reliable and secure and great customer service

Darrin thank you for all the support to our belongings in this location!

Darrin was very helpful.

Darrin helped us out with everything that we need. Great location and easy access.

Excelent service. I was help by Mr Darrin by phone. It’s good to be back to this storage. :)

Darrin is very helpful and polite

Came in today for a unit and Darrin helped me a lot. Very great guy awesome job!

Nice to meet Darrin.

Darrin was greatt! Very help and very kind!

Kenita, was very helpful courteous with a big welcoming smile. Than you again for all your help👏👏👏

Darrin is a real nice and patient person, like his smile. 😀

Kenita is awesome

Kenita made my rental process easy and and smooth. She is a great property manager.

Kenta is very professional and helpful. And really appreciate.

Kendra needs a raise because she is the best property manager there is I Love her so please look out for my friend

Darrin is very helpful thank you so much

Darrin has always been friendly with me.

Darrin was great help

Darrin helped me out very nice and helpful very kind appreciate the help

Darrin is the highlight of this company! He is absolutely amazing at his job! There was a mishap with my account ( at the fault of a different employee) and Darrin worked to make sure everything got corrected. He is the ONLY reason I decided not to take my business elsewhere. Advice to Public Storage, keep Darrin on board, he is an absolute gem. As for a review on my storage unit, it's very spacious and I'd recommend others to rent a space here.

Darrin was a very good associate.

Darrin was helpful whenever I've been here.

Great experience Darrin was really helpful

Darrin is a good guy and I'm so happy with your explanation and attention. I'm a client now!!!

Darren is rude and unprofessional. He also never cleans the property. I have been at this location a long time and it just seems it’s been dirtier than it’s been in a long time!

Darrin, Very Helpful Employee!!!

I was going to get the unit regardless. Darren have the best customer service ever.

The place is great and Darrin is awesome.

The only reason I gave a 2 star is because Darrin is really nice and he’s great at what he does. He’s fairly new and I wish he would’ve been there when I arrived. I probably would’ve gotten a call back about the ac problem and it probably would’ve been fixed under him and my stuff wouldn’t have gotten mold on it. My indoor unit was right behind the office and the ac would always leave a huge puddle in front of the door to get into the hallway. In July or August, the ac finally broke and they just never fixed it. FOR MONTHS! IN THE SUMMER! They rarely answered so I had to leave voicemails but nobody ever called me back. When I finally got ahold of someone, in October or November, they said there was a work order for the ac to be fixed but that was awhile ago and it was signed off. They said that’s only if it’s been fixed and it definitely hasn’t been because they were just back there behind the office and it was hot. Due to family emergencies, I lost my unit because I missed 2 months payments. They wouldn’t work with me even when I told them about my moldy things and the broken ac that was supposedly fixed but wasn’t. I use storage units a lot and I don’t care for the way public storage does business. I’ve always worked customer service positions. If you are renting out a unit that is indoors with ac and the ac breaks, you give a credit for the difference of what an outdoor unit costs. Doesn’t matter if they pay for insurance, it stayed broken because you failed to fix it in time for mold not to grow on people’s possessions. Also, the insurance would look into it and find the work order that was signed off as “fixed” and think it’s fine even though it’s not. Find another storage company if you want a unit indoors with ac. (Sorry Darrin, I wish I had good things to say and I know you weren’t expecting this)

Darrin was great!!