Public Storage Self-Storage Units at 1801 W Oak Ridge Road, Orlando, FL

Lizette was fantastic at the front desk she helped me get the right unit she should get a raise for going above and beyond

Kristina thanks for your help

Thank you Kristina for help with the app

Such a wonderful experience with thr manager . Thank yo so much for everything

Very ckean faciltity - manager is so pleasa t

Thank you Kristina for all your help ..

Thank you kristina for all your help.

Very clean and up kept property . I love how the manager is always smiling when she speaks . Very pleasant experience

Very convenient location for us and prices are very competitive. Location seems very secure with the amount of security cameras they have. I feel my belongings are safe.

Clean facility

Come back to the best storage in town

Thank you for helping me with downloading the app. Your sweet personality will take you far ! Keep up the good work

Soeurette was an amazing server today thanks a lot for your excellent help! Excellent experience with her!

Soeurette

Thank you Kristina

Extremely Clean And Very Respectful staff The Place is very very Awesome.

Big roaches in my unit, very disappointed . Disappointed my stuff are ruined

Excelente 👌 Liz

Liz made it EASY! Best service at any storage!

Soeurette it’s was a good service see show me all the unit I’m very happy whit her job and thanks a lot for help me

EXELENTE SERVICIO ME AGRADO EL TRATO EN ESPECIAL DE LA SEÑORITA LIZ TODO FUE MUY BIEN Y TODO MUY RAPIDO NO QUERIA IRME DE LO BIEN QUE LA PASE EN EL LUGAR MUCHAS GRACIAS LIZ POR SER MUY AMABLE Y MUY SIMPATICA

Thank you Kristina for your help

Wonderful property

Thank you Kristina for your help today ! I really appreciate it

Thank you Krissy for all of your help today . Much appreciated. Will definitely tell my friend

Property is clean and nice manager is very helpful and sweet . I will tell my friends

Thank you Kristi a

Liz was great very knowledgeable and very nice she has great customer service skills

Thank you Kristina for always helping me out! So sweet lady

Liz it's the best,she help me out with my move in storage,she is awesome, thx

My friend got all his party equipment in this storage and paying it on time even in advance and some character came and broke a wall (curiously where apparently there are no cameras, which is the most curious thing, I don't want to imagine that it is internal) to steal everything, the manager says he is not responsible for that but they are paying the day for a storage service, it is assumed that there is security cause for that reason you are getting pay... Totally disappointed and I don't recommend it

Thank you Kristina

Soeurette was amazing help today

Gracias aciss megan and kriss

Thank you Kristina for helping me with my move in today and being so patient with me explaining the procrss

Great help and easy access

I was given ABSOLUTE STELLAR customer service by the property manager Jordan after a hectic morning. He answered ALL of my questions and took his time explain all my needs to me. I absolutely recommend him to anyone looking for info on a unit. Thank u Jordan for all of your patience and time this morning.

Thank you sweetie fornhelp

La señorita Q es excelente persona me ayudo en todo lo que pudo fue muy amable y respetuosa gracias a ella pude resolver mi situación recomiendo este maravilloso lugar y gracias una vez más por la atencion

Thank you kristins for you help With the app

Thank you for help with app

Thank you mami for he lp

Thsnk for your help kristina

I want to say thank you to Christina for outstanding service. I was having a hectic day, but she went above and beyond to make sure that everything went well. Her great customer service made a huge difference. Thanks Again!

Thank you Jordan for helping us and making our experience incredible, and above all for helping us

Thank you Kristina for being patient with me and helping Me with my move in and the app

Bad 👎👎

Very clean and upkept propery !

Thank YouTube keistina

Gracias Kristen

So happy i returned to rent and seen my favorite girl still working here . Kristina youre the best

Thsbk you sweer Kristen

Thank you jahida for an exceptional service

Property always kept clean and wonderful service from Kristina

Thank you Kristina for your help

Excelente servicio

Thank-you Kristina for you help

Very polite gentleman who assist me yesterday can't remember his name

Thank you for your assistance today in renting the storage and helping with the app much appreciated

Jordan was my customer service rep today. In a world where most ppl are rude and none understanding, total opposite with Jordan. It was a great experience from the moment I walked in the door. He greeted me, then proceeded to help me, get set up with my new storage. Explained and demonstrated everything clearly. Even educated me on the app, with opening the gate from the app, in the comfort of my car. Thanks Public storage.

Thank you Kristina for your wonderful help todayv

Thank you Kristina for your help

Thank you for help with app

Manager needs training.

Thank you. For all help todsy

Thank you kristina for your help tiday

Ty krisss

Location very clean and in a convenient area. Kristina is great and always is available for customer needs.

Thank so much Kristina for your help

Thank you Krissy for your help! I came back be ause of your wonderful service always

Kristen thank You much! Muy bueno

Kristina you have such a sweet spirit. I thank you today for helping me find the right storage . your knowledge and experience was appreciated

Thank you Kristina for helping me today . Awesome girl

Thank you Kristina for assisting me with my move in today . Thank you for helping me and my friend .this place very nice clean and quiet

Such a sweet person help me with my online app today . Thank you for all your help Kristina

Prices go up to many times

Caroline was great with me and I understood the system was down and she still manage to help me this dilemma

Thank you Kristina for your lovely assistance! Much appreciated

Kridtinss very Nice lady thanks You for. Help in rain

Excellent service from Kristina thank you so much

Thanks You very helping Kristina , youre very kind

Kaylee is a very good person and great with customers, she is helpfull and nice, i am glad that there is employees like her. I feel like this bussiness will get happier customer because of her.

Im telling you rn they’re paying for fake reviews, this business should be avoided at all Costs. Signed a contract for $90 a month, by the fourth month I was being charged almost $150 with no explanation even after being told my rates would not change. They do not answer their phones, so if you plan to leave your stuff with them and go out of state DO NOT.

Thank you Kristina for helping me rent a space from.abother location

Thank you for helpibg ne qith app

Thank you Kristi a for your help today quite a wonderful experience

Best storage ever, reasonable prices, convenient hours of gate operation, and office. As always, Kristina is a best employee, I ever met!

Thank you Kristen for taking your time for help

Thank you Kristina

eh

Thank you Jahaira it's and Kristina for your help!!!

Thank you Kristina for all your help today ! I appreciate you taking your time helping me with my storage . Answering all my questions with a smile and such patience ! Excellent service hats off

Thankyou kristen for your help todavía. Wonderful service

Thank You Kristina

They allowed my ex fiance to take my name off the lease of 007 .. added extra lock so I couldn't get my grandfather's items . Woman with dreads seemed to not care .... Court time

Gracias Kristen

Thank you Kristina !!!

There are hidden cost they hit you with once you pay for the storage units don't trust there sales price.

Amazing service from Kristina . Thank you for your help !

Thank you Kristina very nice

I love the manger krissy she is always nice to me

Thank Krishna

Thank Kristina for all your help today in helping me find my storage ! Very sweet laady

Thank you for helping me with app!

Gracias Kristen for all your help today!!

The best service with a smile. Thank you Alisha and Ann.

Rita was great getting me setup with a storage unit she saved me alot of time and thoroughly explained everything to me including the insurance policy, storage app and how to oen the gate with the app. Overall great experience

Great and fast service from Rita would recommend.

Thank you Kristina for helping me today much appreciated

So sad i'm leaving you today Kristina you have been such a pleasure! Will miss you and be back to store

Thank you Rita and Kristina

Thank you Ms. Rita you was amazing

Rita did great service she help me with my storage needs thank you will recommend to family and friends

Kristina thank you!

Lack of service.

Rita did great thank you

Thank you Ms.Rita for helping me today you gave me excellent service

Thank you for your help Kristina with my payment

Not sure how this particular location has a 4.8 rating, but it does not reflect the nightmare I experienced today. Went in to speak with an employee about gaining access to a unit on behalf of family. Not sure when or how my inquiring resulted in me being berated and scolded by someone who called themselves the property manager. I’m still in disbelief at the level of unprofessionalism and overall disturbing behavior I endured. I’ve had bad days and I think it’s fair to say that all working people do. But I have never yelled, cursed or threatened a person I’m providing a service to. I have made contact with corporate and I will continue to do so to ensure no one else is treated as poorly and harshly again. I’m sure this individuals behavior is in no way representative of Public Storage, but no one should have to experience what I did today.

Thank Ms Rita for all your help last minute before closing

Rita did a great job had a great experience with her today thank you I will recommend this place to family and friends

thank you Kristina for all your help

Tawisha ,extremely cordial and helpful

Kristina is very nice thank you for help

Thank you Kristina

Awesome customer service

Thank tawisha and krisrina for your help!

Affordable, a lot space and the gate can be open with the app in your phone... Can't beat that!

Beautiful nipples the woman

Thank you Kristina for all of your help today walking me through the erental. My internet was so slow but Kristina was very patient with me !! Top notch servicio

Thank kriss

Thank you Kristen for all tour help

Hola me podrías pasar las medidas alto largo y ancho y cuanto sale el alquiler por mes?

Thank you kristina

Always nice and happy to help

Kristina and brett were very helpful today!

Thank you Kristina for helping me

Cristina is a wonderdul mánager airways willing to help

Back to rent again . Great ppl

Are your inside units climate control units?

Thank you Kristin's for your patience and help

Thank You mami For heloing me GE t app

Wonderful servjce from kristina

Good service

Kristina was good help

Thank you so much Kristina for helping a old man set up this app

Excellent service from manager always kristina

Excelente

Customer service was superb ! Will be back Sincerely C-Jackson

Clean

Kristina is the best !!

Nice facility . Pleasant manager .

Very clean place

GREAT SERVICE FROM KRISTINA!!!

The manger at this location Shakira is a great help! She answered all my questions and was very patient. Phenomenal customer service. I do recommend this location!!

Alees was wonderful Thanks.

I like to say to Thank you Public storage for the service . Shakira took really good care of me with the storage unit here on East oak ridge . I recommend this property due to the safety purposes

Returned to get a storage and I was happy to see Kristina Is still here ! Such a pleasure storing here with her again great service

Excellent service from Kristina and ebony ! Clean and up kept facility

Nice service from Kristina enjoyed renting here

Most of these reviews are fake and the manager kristina removes negative ones. So don't believe any of these. Kristina is rude and could care less about this property. There are rats and roaches all over. Nothing works, including the gate. The walls are drywall and your neighbors will break in and steal your stuff. Happened to me.. there are so many other storage units that are cheaper in the area and cost way less.

Overall experience here has been delightful. Property manager is outstanding

Wonderful service from kristina

Kristina is the best property manager! Very friendly and informative. Property is very well up taken care of and clean.

Best Storage Lady, always helpful, kind, respectful, public storage need more people like her.

Good service from kristina

Kristina is very nice

From joachin atilus to whome it may concern Aleesa is a very good employee i mean it she is very good service and all outstanding

Not happy that we are not allowed access to our items whenever we need them despite having a gate code. The place closes at 6 and that makes it hard to get our items when we can't make it up there in time.

Service was great

Bueno

Came back to rent. Enjoy renting here over years

Kristina is very nice

. I'm going on two months renting here and the service has been absolutely a pleasure. They communicate with you well in emails. Everything is detailed in the lease paperwork with how they operate there business. Wonderful company to store with.

Muy bueno

Kristina is so pleasant and greets with a smile everytime i come

Ktistina was very helpful in helping us vacate. My time here was wonderful

Kristina have good service

Good service from kristina

Emma was great! Helped me in a tight spot! Definitely recommend

Good customer sevice

Great service cristina is the best

Emma was really delightful, most importantly set was quick and efficient

I enjoyed the servicio i received while renting! Cristina has been a outstanding mánager!

Vacated space today the service here has been wonderful. Enjoyed my five years

Enjoyed my time while storing here the ladies at the office are a pleasire to do buisness with. Thank you!

Laranda was a big help and very nice

Kristina was so helpful with asssisting me getting a storage. My first time i had alot of questions. And she never complained about showing me all the units as she does have to walk in the hot sun. I appreciate her buisness today

Brittany did a great job helping me with getting a storage at the last minute! Thanks great job!

Awesome service from Kristina ! Friendly representative

Excellent service from brittany and kristina.

Clean place

Very clean and upkept facility

I came in today to ask about my next payment. Kristina and Brittany greeted me so pleasantly. I love the service I received today

This company lies to you. They list one price on the website. When you get there, they add fees and required insurance. It increased the costs per month dramatically. When I googled it, there are several law suites against them for this. I am sick of companies that add charges and fee's. I'm not paying them anymore. I'm not going to reward a company that says one thing and does another. Go find a mom and pop place that at least is honest. BTW, look at all of the fake reviews for this place. Most have 1 or 2 reviews. Fake Fake Fake.

Brittany did a great job today helping me out thank u

This location located on West Oakridge Boulevard doesn’t even deserve two stars, but I gave two stars because she did what she had to do to get me out of the store. She had a demeanor that posed as if she was extremely annoyed and did not want to be at work. I was literally going to refuse her servicing me but because I was pressed for time, I decided to do it at this location anyway. I’m very big on customer service because I work in the customer service field myself and I’m extremely disappointed at the experience that I had here.

Place very nice and clean. The manager was very pleasant when making my payment

Thank you for your service.

Brittany helped me our a lot with the storage space. Thank u.

Kristina did great today helping me with my needs of storage.!! Thank u so much.!!!

Brittany did a great job today thank u for everything

Nicole Made my move go extremely smooth she took her time and let me choose the space that was the perfect fit for me.

The girls up there were very patient and the property was clean

The best friendly service I have received 😉

Great service 👍🏼 Cristina knows her stuff.

Thank you so much great costumer service with Nicole thank you so much Nicole your awesome!

Great customer service

very wonderful service kristina have given me

Christina and Nicole we're extremely helpful and made sure I was satisfied with my unit and worked thru lunch to help.

Brittany helped me out so much thank u.!!!

Thank you for all the great service.

Really appreciate the employees at Public Storage. This facility was just as helpful as the one back in Jersey. Brittany was extremely helpful giving the reasons for us being here (passing of my father-in-law) Thanks Brittany! 😁💯👍🏾

Brittany was exceptionally nice and proficient

Had a very good experience with Chelsea lovely person

Do Not store anything at this place. When we removed our things from our unit, we had a ton of roaches in all of our boxes. Not to mention that these people are unprofessional in how they do business Stay away

Great service

Chelsea give me a great customer service love how she explain everything in detail and she is a very friendly person

I will recommend anyone to come here. Like all storage places prices go up. Hours change. But it's all about the service you receive. The ladies here are very helpful and nice

Brittany did a great job helping with my move it thank u

Today I am moving out service here was wonderful the ladies always smiling will return back

Kristina brittany really helped a old man out today . They explained everything tptme to help me understand .thank you ladies

My visit today with Chelsea was really good and very patient guiding me thru rental

Chelsea was amazing. She made everything super easy and simple. She is the best! Thank you so much Chelsea!!

Chelsea was a doll thanks

Kristina was very nice and helpful. Will recommend my friends

Great customer service from laranda and shela

Chelsea was amazing g while storing always helpful I am going truly miss her energy !!!

Chelsea Customer service is awesome great person to have in Office

Chelsea was very helpful with move in very professional

Experienced staff and decent sized storage space for all you needs. Safety was something they cannot emphasize enough with decent insurance in the paperwork they offer. Have not been there in a while but was a memorable place.

Chelsea was expectional with assisting me today highly recommend and was very informational thanks Chelsea

Came in for prices and the ladies that were in the office werevery pleasant. They made me laugh and smile and were very informative about the storage. Will return when I am ready to store

Chelsea was very helpful with my movein very polite thanks

Chelsea was very insightful in helping me understand my bill thanks wonderful person

great service with a smile by karen and kristina

Getting quite expensive, for the fee's being charged there should be a attendant available in the mornings, been there to get some stuff out of my storage space at 8:00 to 9:00am and no one at the office.

Kristina was very helpful and polite

Otis as a very pariente adn helpful with me getting a storage. He uses Google translate ti velo commincate with me. I apreciaré te good service

Amazing ! Everyone was friendly and very fast servicez

Shelsea hepled me today get a storage unit for some stuff. She’s very kind and has excellent customer service skills.

Very friendly staff and very helpful. They are also very helpful as well as they don’t have to for all occasion. Units are nicely cleaned except you have to buy overpriced lock is a must and unit prices are fairly good. In and out is little complicated and their hours are not for working people because you can’t get in after 6pm which is not very handy. If they give windshield stickers for who rents spaces same as you use for apartment complex and some car wash memberships that would be make much easier for customers.

Would not recommend. If you can find a better place, go to it. Had my stuff in there for about six months. We made sure everything was sealed before we put it in. Came to get it out when I moved and damn near everything had roaches crawling in it. Also; don't let them fool you with the whole "$1 first months rent" gimmick. What they do is charge you the dollar, then the next month you pay double. That's just shady business if you ask me.

Would never recommend this place to anyone! I had to throw away half of my belongings due to vermin activity!! Please do not store anything here ever!

Nice storage place

En hoy the servir i receive!! Cristina das ver y hice más helpful sol o tener my friends

Came here and got a storage last week ! And came in for boxes today ! Twice I received outstanding service! They made sure I had all the supplies i needed to protect my belongings! Will refer my friends and family

Melissa was very welcoming

Melissa has done an astonishing job with helping me take care of my balance. She has shown great customer service skills and has shown great patience with walking me through the process.

I loved the service o received today ! Kristina is always friendly

Came asking for prices the young lady was sweet and helpful.

Very clean and upkept facility enjoying renting here so as long as I've had

Que precio tiene por 1 mes o 2 solamente quiero información pero llamo y el menú solo esta en ingles

Rented my storage here today and the lady was very nice and helpful. Property is upkept and clean .

My service here was great today. Shakira was a big help and has awsome customer service. I was not disappointed.

Me gusta.

ENJOY the friendly service I receive every time I stop by. The property is very clean and secured. The property manager is always giving me tips on how to properly secure my items! Will recommend friends and family

It was not bad

I've been renting at this location for a long time . The service I received today was excellent! The ladies helped me out with a problem on my account .Awesome customer service!!!

I LOVE THE SERVICE I RECEIVED TODAY FROM SHAKIRA AND KRISTINA. PROPERTY IS NICE AND CLEAN AND PRICES ARE REASONABLE. WILL RECOMMEND FRIENDS!!!

Stopped by today for a space and Shaking did a great job assisting me. Place was nice and clean with friendly staff.

Shakira was awesome, handled all my questions and offered great service!

Give minus stars but cant

I enjoyed my experience here today. Shakira was a great help. As a business owner myself, I could say she does great!!

I’ve been renting here for over a year and the office staff is nice and friendly . Today the ladies gave me good advice on how I can rearrange my storage to save money and get a smaller space . Will refer my friends and family

Every time i come to the office kristana is always willing to help me out with my storage needs. The property is always clean and quiet

Enjoyed coming here and getting my storage Kristina was fantastic!!

Shakira was nice and helpful. As a return customer i came back because of the customer service and good price

This is the most unorganized storage facility I've ever dealt with. When you need the Staff they're never available to meet with you. When it's time to pay they harass you constantly. They went thru my daughter's storage and took what they wanted after cutting her lock off. I don't recommend this location for anyone to do business with them.

Kristina gave me the best service . Loved the price and the way she helped me

KRISTINA WAS HELPFUL AND NICE

Staff is very nice and polite, thanks for Kristina!

Buen servicio

The ladies here were nice and allowed us to stay a little bit past closing to finish unloading our truck.

Enjoy storing here at public storage.... Kristina is wonderful and helpful and always polite.

Kristina gave wonderful customer service !!!

Came here and had a great experience with Kristina . She was very sweet and helpful . I got my move in at a dollar promo and also she gave me great tips on how to protect my merchandise .i will refer my friends and family !!

What is your smallest unit, and price per month. I will have several boxes of mostly clothing, nothing to big to store for up to 2 to 3 months. Are they lighted, easy access into units. Safe at night? Never used one before.

Staff here is friendly and the girl with the puffy hair was super helpful and saved the day for me!! I got a great deal here. It was the best in town considering the space I was given plus only $1 for my first month.

This place was nice krostina was very helpful

Fui atendida super bien.estoy agradecida

Clean and spacious storage units with a one dollar for the first month plan.

Great place to rent. Nehemie was so polite.

Kristina gave nice service ! Clean property , awesome customer service

Nice workers ! Facility is clean

This place sucks. They change the gate hours when ever they want. They increase the prices when ever they want but they expect a lot from you when they don't do the same in return

Good service ! Nice clean property

good services ¡ kristina así Nico and helpful .i will reccomend a frente

Clean and great staff members

Property is nice and clean. Christina was very very nice and helpful.

Property is clean the managers here are nice . Great place to store your items..

It was cool nice and easy ....with very friendly staff name twain. Enjoyed every second

Convenient, affordable, and clean.

Twain great deal 1st month one dollar. Very security place

I received good service today. Place is nice and clean

The place is really insecure they robed my storage 3 times already even that they moved me to different storages and not only me every night the be robbing different units I don recoment you this place store you're stuff and they don't care if they stole your stuff

Javier gave me great customer service. And found the best ubit to store my vehicles. Deffinetly recommend this facility

It's a storage area.

Just rented at this location and Javier gave me excellent.customer service differently recommend this location. Thanks Javier

Javier gave me excellent customer service deffinetly recommend this property. Clean property and well lit up at night.

Im very pleased with my service. I had forgot my appt and Javier called me to remind me and changed my appt on the spot. Also. Upon arrival gave me excellent service. He took care of everything for me very nice. Made this part ofmy move alot easier. Online rwaervation was alao very easy and user friendly. 5 stars to Javier!!!

Javier gave me great service at Oakridge location found the right size for my needs and was friendly deffinetly recommend this location thank you public storage and staff

Javier gave me excellent customer service found the right size for my needs. Deffinetly recommend this location

Shela an Adisa where very helpful an went out there way to make sure my storage was the exact one needed to store my belongings. Excellent customer service from them both 😃👏👏

Rolande is awesome saved me my life with my mental crisis on moving! Keep up the good work girl!