Public Storage Self-Storage Units at 10280 E Colonial Dr, Orlando, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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10'x5'Online only price$ 102/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 102/mo $136Best Price Label1 unit left! -
7.5'x10'Online only price$ 103/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 103/mo $138Best Price Label2 unit left! -
10'x15'Online only price$ 104/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 104/mo $208Best Price Label -
7.5'x10'Online only price$ 106/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 106/mo $142Best Price Label -
10'x5'Online only price$ 107/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 107/mo $142Best Price Label1 unit left! -
10'x10'Online only price$ 110/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 110/mo $147Best Price Label -
5'x10'Online only price$ 112/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 112/mo $150Best Price Label -
8'x10'Online only price$ 116/moMedium 8'x10'- Climate Controlled
- Upstairs/elevator
$ 116/mo $155Best Price Label -
10'x10'Online only price$ 126/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 126/mo $168Best Price Label -
10'x15'Online only price$ 127/moLarge 10'x15'- Outside unit
- Drive-up access
$ 127/mo $254Best Price Label -
7.5'x10'Online only price$ 127/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 127/mo $169Best Price Label -
10'x20'Online only price$ 133/moLarge 10'x20'- Outside unit
- Drive-up access
$ 133/mo $266Best Price Label -
10'x10'Online only price$ 144/moMedium 10'x10'- Outside unit
- Drive-up access
$ 144/mo $192Best Price Label -
10'x20'Online only price$ 163/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 163/mo $326Best Price Label -
10'x30'Online only price$ 169/moLarge 10'x30'- Outside unit
- Drive-up access
$ 169/mo $338Best Price Label -
10'x30'Online only price$ 226/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 226/mo $452Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Union Park Storage Units On S.R. 50
Union Park Public Storage is an easy spot to find self storage on the south side of Colonial Drive between Dean Road and Rouse Road, juts about 10 miles east of downtown Orlando.
Cheap storage units at this facility include a variety of indoor storage units, outdoor storage units and climate controlled storage units.
For customers who need storage for a few small items, individual storage lockers are a great way to go, while a 5x5 storage unit can easily hold old running shoes, backpacks and sports gear for trips out to nearby Downey Park or Blanchard Park.
A quick trip south off of University Boulevard for University of Central Florida students, a 10x10 storage unit can be a great way to open up a bit of extra room in a dorm room or off-campus housing, by storing boxes, books, clothes, bikes and more.
Families living near Union Park Middle School know how precious a little extra storage space can be. A 10x15 storage unit can easily hold old bedroom furniture as the kids grow up, while a larger 10x30 storage unit is the perfect way to declutter a garage or guest room – it can even fit large furniture and kitchen appliances with ease.
Directly east from the shores of Lake Downey, this Public Storage in Union Park is easily accessible from State Road 50, State Road 417 and State Road 408, making it a quick storage stop for customers throughout northeast Orange County.
This location is open 7 days a week, the rental office sells packing supplies and the property manager lives on site at the facility.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 568)
Christine was great very friendly and helpful very nice service thank you
Love this storage unit service;! Ms Christine is very helpful and provides all your answers . Storage center is air conditioned and very clean. On bus route. Check it out!!!
Christine helped me today great help thanks
10/10 service from christine
Christine is super professional, everything was fast quick and easy! I enjoyed my experience here.
Christine was amazing!! Such great customer service.
Christen is is so nice very helpful. Is one is person to help me with my needs
Christine helped us today get set up was great help
Great staff and easy access! Thanks Public Storage and thanks Christine!
Christine was very helpful
I had a great and smooth experience with Christine. Thank you for your professionalism!
Christine was very professional just overall amazing
Christine was patient and knowledgeable. She helped me find the correct size unit at a great rate. She was so sweet and fun to talk with during our process. Definitely recommend storing your items here!
Christine is great !! She really helped me out and gave me all the information I need to know !
Karla gave me great service
Christine was great help thanks so much
Christine was great had a hard time downloading app and getting it set up she was very patient I was in her office for about 20 mins but she fixed everything I couldn’t do myself thanks so much really sweet girl
Wow I have to say this was a great customer service rep she was very informative and friendly helped even step of the way walked us through online rental thanks Christine
Mya was an amazing help!! Definitely recommend
Christine was so amazing and super helpful with everything. Very happy with my experience.
Christine was a big help!
Christine helped us today even got translator on the Phone for us good customer service
Christine is absolutely amazing! Incredibly helpful and I can’t thank her enough.
Wow , all three girls in the office were amazing when I went to drop off some of my stuff for the first time today. I had some questions regarding my unit as it is my first time using a storage unit. Everyone was so helpful and kind and answered all my questions and concerns. Christine even went out of her way to find me a dolly in this hot weather! Christine was very friendly and seems like not only does she love her job but enjoys helping people also. Thank you Christine! Great team.
Got helped from Christine today she was super sweet and helpful thanks for making it a little less stressful
This whole moving process was a hassle but dealing with Christine was wonderful thanks for the easy process and all your help
Hey just want to say I had a wonderful experience with Christine . She is awesome. She help me out a lot great personality and very nice
Wonderful experience, Christine was great!! Thanks
Christina was very awesome
nice
Christine was outstanding, she was super professional & very helpful on setting up our rental. Thank you !
Was having problems with working the app went to office the women inside Christine was so helpful and patient she helped us to fix the app and get it working on our phone again she was nice and very helpful thank you again
I was talk to miss Christine about my rent if you guy can do something for me .🙏
I needed to downsize my storage unit, to save money during these times. Christine was very helpful, she found a smaller unit on same floor as my existing unit. She help me save $60 a month. Thank you Christine for all your help
Christine was super polite,very kind and informative
Christine was great helping me today
We rent unit with Christine she is very nice and helpful organized thank you and she has good customer servicio
I've been a customer for over 18 months I started just paying $81.00 and now is $189.00 I was always on time paying the rent on time when is due on the 6th of every month, but lately I got a very nasty phone call on the 2nd of the month from Christine telling me that I was late for the rent and a lot of things and that I was rude and then she hanged up on me, I called back and she put me on hold for ever then I called from another phone number and she said that I was harassing her on the phone and hanged up again, this lady needs to learn some manners with the customers she is very rude.
We’ve had our storage unit here for about 7 months now. We love how easy it is to access the gate and buildings using the app. Recently we had a price increase. I went into the front office to ask about this and was greeted by Christine. She was very quick to look into this and help us with our issue. She even called me back a few days later to follow up! She was a pleasure to deal with. Thank you again Christine!
Mi experiencia con la ayuda de mrs. Christine fue excelente les recomiendo a que si necesitan un lugar donde guardar sus pertenencias vengam aquí …
Christina gave me perfect service ! Fast and quick !
Christine provided a wonderful experience and made all the difference in the world with a beautiful smile and pleasant demeanor. Christine is honestly the best thing happening at this property. The company and owner however need to step up their game with not providing the necessary equipment to meet the customer needs. Shame on you Public Storage owners for only having 1-2 carts for a 650 unit property. Where is the Customer Care in this. Please don't respond with people keep taking the carts........ it's very old now. You pay Company Ownership Insurance each month which allows property to be replaced as an owner/entrepreneur. It's sad to have 3 to 4 families attempting to move in or out and only 1 cart is available. Thank you Public Storage we all like to carry heavy items in our hands with making multiple trips !!!! Sometimes you must put yourself in the position of what others are facing. 2 Carts For A 650 Unit Property ALL THE TIME !!! ............Wowwww still trying to configure The mindset of District Management, Regional Management and Owners.
CHRISTINE IS THE BEST PERSON!! WENT ABOVE AND BEYOND FOR ME AND MY MOVING CREW. I CANT SAY ENOUGH GOOD THINGS ABOUT HER. I CAME AT END OF DAY WITH A RESERVATION THATVWOULDNT WORK AND SHE TOOK CARE OF ME!! AWESOME ATTITUDE.
Christine there is the best. She responds in a timely matter, keeps the location clean and is very kind.
Christine very nice and helpful great personality and explained everything great 👍
This was an easy process Christine helped me today and was great quick friendly and informative.
Christine helped me today very b ce easy process
Christine was a great help and wonderful person thank you for your help
Very nice customer service that Christine provided. Very professional and cordial with me.
Christine was fantastic best service I have had in awhile! Definitely deserves a raise went above and beyond!!!
Christine was amazing she helped me rent a storage space she was very kind and helped me through the process with ease highly recommend.
Christine was amazing and she worked with our immediate moving needs!! Really helpful!
Christine made our experience here seamless. She is extremely professional and informative. Units are priced well and the process was very easy. 100% recommended.
Christine helped us today she was great and friendly and very knowledgeable
Great experience with Christine
Christine was great she was so helpful making sure I knew everything.
Christine helped me even though it was so late thanks for awesome service
Christine was amazing she helped me out and was so kind even when I showed up late! Give this girl a raise!!!
Christine was of great help to me and I would recommend her to a promotion or raise.
Awesome costumer service, very helpful Christine
Karla was amazing, she responded to all my answers thank you Karla.
Karla gave me amazing help.
Karla gave me amazing service, so kind and comprehensive, she listen to my needs and helped with my situation, thank you Karlita for helping me out.
Great service! Karla was great. Thank you!
Karla gave me great service
Karla gave me one of the best customer service experiences I have ever experienced at any storage units. She made me feel welcome and made everything go extremely smooth for me. I will definitely be back to this location.
Karla gave me great service
Karla me dio buen servicio gracias karla
TERRIBLE TERRIBLE customer service. employees yelled at me, my storage got infested with ants & they told me there was nothing they could do also implied that i was lying to get a refund although i showed them evidence & told them to go see it for themselves. i also paid for a climate controlled unit on the app however they gave me a random unit that was not climate controlled & they told me i should’ve gotten the unit in person instead. very terrible customer service if i could give 0 stars i would. i will never recommend or rent here again. i also asked them to reach out to their District manager on saturday 9/24/2022 & i went back on saturday 10/1/2022 & was told that the employee still didn’t reach out until yesterday. ridiculous.
Karla gave me great service.
Karla gave me great service,, always polite, attentive and respectfull, listen to my needs offered me a damp check and explained why it Was a Good purchase, I Would always recommend this person, and this location.
Karla gave me great service
Daya Gave me great service.
Karla and Daya gave me great service
Karla
Karla gave me an amaizing service, was Very friendly and helpped me with everything i needed, she helpped me download the app and showed me how to have access to the gate, i rate this service a 10/10.
Leo and Karla great service !!
Amazing service . Leo was amazing at explaining everything .
Karla gave me great service and was exyreamly nice, helpped me download the app so i can open the gate with my phone.
Leo was very helpful n friendly n very professional .
Karla, a very attentive and super professional person!!!
Thank you for your great help Karla was amazing and polite..I needed so much assistance and she was patient and informative..great job..
Karla
Karla gave me good service
Karla gave me good service
Karla gave me amaizing service as always
Karla and Leo gave me great service
Karla and Leo gave me great service I thank you both so much and I recommend public storage 100%.
Fast service over the phone, I can even use my phone to unlock the gate.
Myra she is the best. She is super cool and help me a lot in the decision making. The warehouse is clean and very attractive. Recommended 100%
We have always had a wonderful experience with Myra. Great customer service!
Myra was outstanding!!!! Extremely helpful and made me laugh. Great job
Myra the property manager handled me very well. She is very sweet and has very good customer service. I highly recommend this location! Thank you for a great experience!
Myra is the best. Got me sorted out with great price and a new storage!! AAA++++ thank you hun!!
Karla gave me great service
Thank you for the great service. Clean facilities
leo helped me saved me save money he's the best
Love the service here. Leo was very nice . Good customer service. I will recommend friends and family here.
Myra service was awesome very friendly and adorable service provide from her to myself. I will recommend her to future clients at this storage location.
Alondra she was excellent great customer service
Myra was very helpful with a lovely personality.
This was one of the best customer experiences, Myra was so informative, very knowledgeable and so kind. The space is perfect and the property is so nice and clean. Thank you Myra you are such a rockstar. Thank you for all your help you made my day so much easier after being up for 20 hrs. Your the best.
I am so happy I chose this location... I went to others & people were rude & nasty to me.... I meet ROX & was nervous & upset and she made me feel comfortable & helped me with no hesitation.... She is amazing customer service rep... We need more people in the world like her working especially in this difficult time.... I would recommend this location just cuz of ROX SHE IS TRULY AMAZING... I hope she gets the Recognition she deserves thank you so much ROX your amazing.... Thanks to Joseph who was also great...
Walk in Joseph was very helpful and nice great job
Joseph did a great job made it my visit fast and easy keep it up
Karla and Myra are awesome
Karla & Myra! Thank you for your kindness and patience with my husband!
Myra and Rox were a great help answering my questions regarding my storage unit, thanks for the great customer service!!!’
Myra was informative, patient and very pleasant.
Myra is one of the sincerest and polites employee I have ever come across. Thank u for helping with my storage needs
Stephanie was amazing and so officiant! Spectacular service and such a kind and positive attitude. Thank you again Stephanie!!
Myra was so helpful! Great deal on the storage unit, seamless process. Thanks so much!
Myra helped us find a great storage unit when we were planning on moving into a third story unit at a different place. Saved money and time!
Joseph fue muy amable y bien profesional atento y rápido en hacer todo el proceso lo recomiendo 100,%. Gracias por su servicio eso es Servicio al cliente.
Hi, I only stopped in to buy boxes because it was too far to drive to Home Depot. Jeanette was very helpful and considerate and efficient.
Myra is the best. My mom and I had two 2 storage units and she was always so helpful whenever we needed anything. She made everything so easy. Thanks Myra!!!!
Myra was a huge help for me and my partner as we have never owned a storage unit before ever. She was very on top of explaining everything and she took us to see each unit until I found one I was happy with. She is what made this experience very pleasant and smooth.
Very friendly,professional staff and management.Myra and Noli go overboard explaining everything you have to know about how the place function.
I rented a space from them middle of January and have paid automatically every month since. 9 months later they have tried to increase my rate twice due to market changes. I didn’t want the size space to begin with because I don’t need It. But there was no middle ground so I got stuck paying almost $90/ mo more than I wanted to/ should have, . Now they’re saying they can’t keep my price the same because they could get more from a new customer. And I don’t get any extra benefits for the additional $40+ a month. It’s the same storage space, same size, same everything. They’d rather a new customer pay more for an undetermined amount of time or to stay empty than to keep me paying the agreed upon price. . Lousy customer care and retention. If it’s not adjusted I will go somewhere else, the inconvenience of moving my stuff is worth It, and I will warn everyone I know not to use public storage. . Also Jeanette is terribly rude!
myra is a great employee. she is very helpful and kind. i love using this storage facility. she makes it warm and friendly
Went in this morning, no problems at all. Super easy and the woman at the front, Jeanette, was so helpful! If you get a rental here, I hope you have Jeanette to get your unit!
Saque la mudanza
We rented a storage unit approx 6 months ago and everything went great. however, recently I've made 2 trips with furniture and can't access our unit because the elevator is broken. No body will return my voicemails and the front office has been closed both times during regular office hours. I just spoke with customer service (main number). Because the unit is my wifes name the rep could not tell me if a live person was working at that Public storage location. They told me to call back and act like a person looking to rent a unit to learn if there was a live person working that could help me. I never make negative reviews but this has been the absolutely worst customer service and waste of time (30 miles round trip X 2). What are we getting for our money? NOTHING except frustration. You will get great service when signing up but wait until there are problems and see how they are resolved. I wish there was a zero rating.
Myra was super helpful !!!!!
Very friendly Myra helped us get a storage unit to hold our things while we switch apartments. It was a simple and easy process. Myra is funny and very friendly.
Myra is a queen! She was so helpful after I made an error with my reservation and she made sure we got the best unit in our price range!! Would definitely recommend this location and working with Myra🌈
Myra was very friendly and helpful. She explained everything and answered all our questions. She made the process of getting our storage unit and explaining how to get to the storage unit very easy.
Myra always gives me great customer service, thank you.
She was friendly and well respected and nice
Myra was very helpful today, thanks!!!
Myra, the Manager, was wonderful in helping my father and I find a storage unit. She is very friendly and great to speak with.
Just visited this location and was recieved with enthusiasm and with exceptional customer service! The property manager Myra is great!
Myra was extremely helpful! She gave us all the facts necessary and gave us a tour through the different units available. Extremely friendly and helpful. Thank you Myra!
Myra is always on point make things easy great customer service highly recommended to come here for a storage.
Excellent Manager I love this storage unit.
What a great experience of service. D'Mya was excellent! Thank you. I will definitely recommend this Pubic Storage. What a rockstar AAA.
D’mya was a great help abd offered amazing customer service. Highly recommend this location.
This location is Very clean and well Kept the representative D’Mya was very helpful and professional thank you
2021 (Update) - ...And I'm out. My 10x10 was $109 in June of 2020, and now it's being raised a 2nd time in less than a year to $146. Good for them if they can keep full capacity as they keep raising rates, but I'm getting out. 2018 (original review) I was unhappy with the rental rates going up regularly, but Rose worked with me to lower our rate to an acceptable level. Great customer service!
Myra good customer service really great in answering questions and going beyond her means, thank you
This facility is great. Myra in the office is so sweet and so helpful.
Gracias por tu servicio Myra
Went in for payment and myra was extremely helpful even put in a request for rent discount, pleasure doing business with people who give the extra mile to make sure customers are happy, thank you Myra!
Had a really great experience reserving my storage unit. Property Manager Myra was very helpful and informative, answering all the questions that I had. I would definitely recommend this location when searching for a storage unit!
I was helped by Sheyla, she was very nice and knowledgeable. She assisted me in getting my unit and also provided me with a product to help wi to moisture in my unit. Nicest person to ever help me with obtaining a storage and providing additional service information. Thank You Sheyla for your excellent customer service!
Fantastic location! Impressively clean and well maintained facility. This is the second time I have rented a unit from the manager Myra, and she is consistently pleasant to chat and do business with. Would recommend!
While the district level folks eventually took care of my needs, it took days of back and forth and hours on the phone. They really need to step up their direct customer service
Myra was very kind.
I love the place definitely will recommend
Myra, provided excellent customer service!
Gracias Myra por tu servicio excelente
Muy buen servicio muy amable se llama Mayra❤️
Thank you Myra for you’re great customer service.
Great staff and storage unit price.
I want to say how pleased I am with the service Myra showed me by going above and beyond to help me with my concerns. I hope she gets a promotion she is always respectful and courteous to me.
Myra was a wonderful rep, she gave me great renting experience.
This public storage location is very safe, clean, easy to access and at a great location. The manager (Mr. Len) has been very helpful and has give us an amazing service. I highly recommend this public storage.
I came hear and miss Myra was such a big help with renting my storage unit she explained everything I needed to know and was very polite she calm me down during a time of panic she gave me exact directions to get to my storage unit make it effortless to find I would recommend her to anyone that is in need of a storage she is amazing at what she does if I could give her more than 5 stars I would please ask for her for all your storage needs
Excellent employee Len excelente servicio al cliente
Had an issue with this location this past week but thanks to Ashely, everything was resolved. They definitely care about the service their customers receive! Myra always gives the best customer service!
Service is excellent and myra pagan good service from her
Awesome experience with Myra !
Myra was so easy to deal with. In and out with a great unit for a great price. Thank you!
Excellent service. Myra was very professional, and she made the process so easy.
I received great customer service from Myra this Monday. She is very knowledgeable and kind. Thank you again for your time! I recommend any looking for a storage go to this site.
The property manager Myra is awesome! She was very friendly and knowledgeable. She made renting a unit very easy. I would definitely recommend this location and use them again in the future if needed.
Myra was a great help! She's awesome! Come to this location & see her! I'll be coming back!! :)
Mayra was so helpful & was so kind. She was very professional and answered all my questions. She was great!
Myra is wonderful with taken care of customer
Came into the office today and Myra at the front desk was very professional, polite, and answered all my questions. I appreciate her service and time.
This was my first experience using a public storage facility. I was pleasantly surprised. The sign-up was easy. Myra was behind the counter with useful information and a welcoming manner. She answered my endless questions. The units were clean, bug and smell free. I would use this public storage site on Colonial Drive in Orlando again.
This facility is well maintained but it is small overall. The lanes are wide to park trucks for unloading but if you drive a co.bination truck and trailer you might have some trouble going through the gates and making turns. Turn wide! You can do it. I made it with my Ram 3500 and 26' cargo trailer, totaling about 42' long. If you are longer, don't do it...
I’ve worked in costumer service about 12 years now and I know great service when I see it! Myra is very welcoming and doesn’t mind to put on a smile. I love when an employee can go above and beyond for there costumers/guest. Thank you Myra!
The Best la mejorrrr muy atenta y un follow up increíble Myra Necesitan muchas más similares a ella por que igual que ella ninguna.
Myra was an absolute breath of fresh air. She was extremely helpful and customer service was A+++ .
Thanks Ayanna! Super big help and super sweet.
Thanks Rodwell!
Mr. Rodwell is so polite and alert #deservesaraise
Great service and attention. Rodwell has provided the best customer service, especially amidst the COVID-19 crisis. The facility is always clean, safe and our top choice for Public Storage locations.
Tenice was amazing!! Super polite and helpful! :)
This public storage provides excellent service. The staff is very friendly (specially Rodwell). I highly recommend this public location to anyone looking for excellent service.
The rep that helped me was named "Myra". She was so helpful, knowledgeable and friendly. I wanted to write a review to show my appreciation to her and how easy she made the process. I wish more reps were like her. Thank you very much! - Tony
Rose and Veronica were extremely helpful and have outstanding customer service. Highly recommend.
Very clean and Myra was very helpful and awesome! I definitely recommend this storage for college students!
Myra was very helpful and answered all my question, especially with me being a first time buying a storage unit.
Myra was excellent. Great customer service. Clean establishment. Would recommend.
We had an awesome experience with Myra helping us set up our storage facility for our daughters move out from UCF. She really was professional and had a great attitude to help us through this process.
Very clean environment, very well kept. The office person Rodwell is most friendly, answers all your questions. Very secure, security code everywhere, including the elevator. Very safe. I will give a 10!!!
Myra provided excellent service. She was very kind and accommodating and explained everything thoroughly
Myra has done an amazing job providing customer service and quality knowledge to me as a patron. I look forward to continued rental at this location due in part to her excellent work ethic. Thank you so much Myra.
Excellent service
Great place to store your stuff Rose, Heather, Rod & d are all great staff very insightful and very helpful will recommend this place to anyone
D'mya and Rodwell excelente sercicio
D"Mya, Rose, and Jennifer helped me a lot in a difficult moving situation. Very good team!!
Great experience and wonderful attitude with Rose, D'Mya, and Jennifer!
Awesome service! Rose super helpful
Rose and Jennifer most helpful and very informative about the area and storage. All questions answered promptly.
Rosie and SueKim are nice. Great customer service .
Excelente servicio, trato amable.Rose y Sue Kin son dos chicas muy buenas , brindar un servicio cinco estrellas, si necesitas un store no dude en visitarlas, Gracias
VERY VERY GREAT SERVICE FROM ROSE
We have been a client of public storage for the pass three years, we have had the pleasure of meeting and working with Rose . It has been one of the best working relationship we have experience with some we just meet for the first time, she never knew what we were going through having to leave Florida to take care of our Mom but every time we had a problem we could count on her to help up. People like her is a people’s person and it’s a pleasure to know her.
🌹 e colonial location Rose/ Sue was very polite/friendly
Rose was very helpful from when it came to getting my unit to me coming in coming to making a payment she was very friendly and helpful by remembering my face overall she’s great at her job and great customer service skills
I rented with Rose. She is very friendly.
Rose is an amazing person and her customer service was beyond excellent!!! Thank you!!!! Carmen
Justin and Rose were very helpful and knowledgeable
The service from Matthew was great.
Rose, Justin, Bilmarie were very helpful in assisting us in selecting the right storage unit for our furniture. Very professional and friendly. Highly recommend this location!
Rose and Her crew Justin, Bilmarie and Mat assisted me with Legendary Customer Service, making me feel at home after a 3 hour ride moving City to City I highly recommend the 10280 E Colonial Public Storage Location.
Customer service is amazing!
After spending 2.5 days loading a 4 bedroom , 1.5 bathrooms, kitchen, dining room, and family den into a 26" truck and pulling a car. My wife, son and I started our trek south. By Jacksonville my wife had to stop. ( Oh forgot 2 dogs and 2 cats) We headed out next morning. We knew our destination was Orlando. We stopped at a rest area on. I-4 to decide what are we going to dok with a truck load of our lives. I googled Public Storage. But on one location I kept seeing the name Rose. "Rose was great. 5 stars" , Rose's customer service was outstanding 5 Stars, Rose was fantastic 5 stars. I told my wife that's were we're going. Our caravan pulls into Public Storage with no reservation and no idea what size to get. Well he comes Rose. When I saw the name tag and said OMG you are The 🌹. She helped us rent a storage area and told us were to find help to empty truck. She was a God send. Thank you Rose. You made a great impression on the friendliness and kindness from the people of Orlando. You are a superb asset to the company Thanks again Richard F. Norris
Rose she was very helpful to me
Rose is wonderful and will take of all your needs, come see her
Es Un Lugar Muy Bueno Y El Personal Es Amable y Agradable .
Rose was very helpful. She’s the best in this location.
Rose excelente servicio. Mucho gracias.
This is my second time renting a space here. Very secure and the spaces are well ventilated. Rose in the office is so helpful and friendly!!! She’s helped me twice now and her professionalism allows for quick and efficient service!
Rose me trato muy bien y me oriento muy bien una persona
Rose.. answer all my questions.. good service!
Carolynn & Rose these ladies are 100% great at their job. Thank you
Rose is a very nice person. Helps you with any problems. Smiles, make you fell this is a great organization.
Rose me ofreció un servicio de excelencia. Quedé muy complacida con su atención.
El servicio the Rose fue excelente.Muy profecional
Lori was extremely helpful and friendly.
Lori with the boomin’ service thanks for all your help.
Lori at the front desk was efficient and helpful, explained everything well, and did everything to make my visit exceptional!
Lori was quick and efficient good job in and out
Terrible service from staff
I came in to make a payment and Christopher helped me. He was fast and friendly. 9months ago: I appreciate all the help and knowledge that Rose presented to me when I rented my unit and she was very helpful with helping me to choose the right one. I would recommend to anyone coming to Super Storage and speaking to Rose about renting a storage unit.
len He was awesome he help me out really good when I was here at the public storage and I just couldn't have done it without him he is a really good service person and I really appreciated his help both times I came in to get storage units hes a very kind man very sweet.
Gracias por el servicio Rosi, Asha
Gracia Rose bien servicio
Lori was very helpful and the process went smoothly
Great experience, great people!! Best storage experience ever and I’ve stored my stuff here fo 5 years!!
Rose is awesome! Great to talk to and extremely helpful! Stayed after hours to help me move in!
Maryann was excellent for helping me resolve a double payment situation. She was amazing 😊
100% good with ROSE today, awesome!!!
Rose & Lori thei are really funny thank u for the service
:) rose has been magnificent
Rose n Brett were really Helpfull Informative Polite Im Really Happy n Pleased with the service they have provided for Me!!
Great
Rose and Brett buen servicio
I was treated with a very good service and courteously.
Great customer service ! Friendly environment !
Rose , Nicolas, Beverly are the most great people to help you , they went out of the way to help my wife and I , I highly recommend this location . Great job guys
Taz and rose great service!!!!
Mary Ann helped me!
Rose at public storage was extremely helpful. I will keep using this facility ...cheers
Rose is so excellentin in customer services
I went in to one location at almost closing time where ROSE took care of me but they didn't have what I needed at the time. She called Selina and and told me not to worry I will be taken care of. Selina stood after closing time till I got there. Selina found me what I needed at a great price. She was not rushing me out, she really took her time and was very understanding to my situation. She was very caring. Thank you for your great customer service. Its not the first time ROSE took care of me and I must say she always goes out her way.
Great service with Rose!
Rose she is the best
Great service
Nick was awesome! Great customer service!
Rose and Nick was really helpful. We came in not knowing what size unit we wanted we told Rose and Nick what items we had and they recommended a good size. The service at this location was great I would recommend my friends if they need to rent a public storage to come here.
Great job Jen. You were very helpful and your outstanding personality made my visit a pleasure.
Could not ask for better service! Jen was extremely helpful and explains all the details easily! I'm only renting for a short time but would definitely recommend this place for anyone needing a storage place!
My customer service experience at Public Storage (Orlando) was fantastic. Best I have experienced in the 4-5 years I been using this companies services. Rose A. And her three trainees provided Top Choice Service. Thank you.
Ayanna, Rose, Fela, and Jenn were amazing and so helpful!
The Manager Rose and Ayanna were very informative and helpful in choosing the right storage to accommodate my needs
Thank you so much Ms. Rosie for fixing y website, now I can make my payment online. You are a major assets to this company. Again thank you!
Rose and Ayanna were very helpful. Costumer service was great. They answered all my questions and concerns. Thank you so mus
Rose was super helpful with my moving experience! I came in very stressed out and she made sure to make my experience there the best uplifting my mood from the minute I walked in. Definitely 10/10 recommend!
Rose is amazing!!! She explains everything in detail for you to understand and has an awesome lively personality. Had no troubles with this place at all. Rose goes above and beyond to help you. Highly recommend this place.
Amazing customer service! Facility is super clean and Rose is the best!
.muy bien servicio r0se
Excellent customer service Rose!!!
Great customer service!!!!! Thank you so much Rose!!!!!!!!!!
really nice people working there & they got ac inside which is nice cause it’s hot in florida
Reserve a unit only to be told you reserve price, not unit.
Veronica was very friendly and informational!
Rose is always on point and super friendly!! Great administration there
The employees at the front desk were very helpful and answered all the questions I had
Great staff and amazing service. Highly recommend.
Myra and Rose make excellent job😘 great customer service!!
Excellent customer service, the two assistants that helped me, Rose and Myra were very cooperative and nice. Strongly recommend !
Great experience at the office...
Never had any problems, verry nice personal . Safe and safety environment. Management, Rose , friendly.
Rosie a very friendly people person. She is very nice. Shes understand look out for what's best for you .out going personality. Len is a very happy guy very pleasant to deal with. He is always willing to help you and very respectful .always responds with yes ma'am and no ma'am. They are great. I recommend them . I rent here for over 4 years. To help property is Clean. Well kept.
Rose is awesome. She made me feel special! Excellent customer service.
Rose is the best!!!!! 🙌🏼🤩
This place is great. Len was amazing. I had no idea what size unit I needed. He helped show me around with three different units until I found what I needed. He was polite and answered all my questions. I am completely satisfied with where I am now.
My experience with rose was the best ever between every storage company that I dealt with. Best of the best customer service I give her 101 percent.
Rose gave great service!! Very friendly:)
The service was excellent, Omayra showed me the unit it was clean and did not smell. The entire place was clean and looked brand new. My unit was perfect, secure and had great temperature. Her customer service was excellent and she explained everything so well, I had no questions and it did not take long at all. Thanks Omayra for making a hard day easy when it came to the unit and paperwork!!!!
How much can I fit on 5x5
Its a good place if you don't have space at home
Excellent customer service, Rose was the person helping me and she really did an awesome job, really happy with everything here 😃
Rose was extremely pleasant and took her time providing several different rental options to me.
Rose is a very nice person very grate customer service very helpful and patient
Rose & Len so great and so helpful I was in such bad mood and they made me smile thank you so muc
Rose was very friendly and helpful.
Great service especially with Rose. She was amazing. Thank you.
I love miss roses she have a good attitude always smile and said hello.good job miss roses
Rose and Veronica were very friendly and helpful in getting our unit selected and rented. They were up front about insurance and tax costs and price increase policies. The facility is clean and new with easy access to our unit.
Por que veronica y rose fueron hamabe y muy serviciar y sobre todo sociales
Awesome place to rent from. Rose is fantastic. Clean facility and staff is very friendly
Rose is pleasant and, actually, fun to deal with. She is very proactive in providing great service. She asked me if I was pleased with the service I was receiving, and when I expressed a concern about a fee that was charged and I felt should be waived, she looked into it for me. The outcome was satisfactory and, for that, I thank her. She makes Public Storage look good to this customer. Thank you Rose!
Karen and Theresa were so helpful!! I would definitely recommend this place and these 2 amazing women!!! Thank you guys for your help today!
Karen and Theresa were extremely helpful. They did everything in their power to help us find the right unit and also made sure that we were taken care off before we left the facility.
Very friendly staff. Good customer service.
Gracias buen trabajo
Rose helped find the perfect unit for me with kind and excellent service. All around great experience here and would definitely recommend..
I have had the best experience renting a storage unit at Public storage, extremely Awesome Customer Service from Rose and other employees. I would recommend Public Storage to my Friends and Family.
Rose is amazing she helped us out a lot
Ms. Rose' is very skillful lovely women who derive more pay!!
I had an awesome experience during all the process of renting my storage unit, Theresa was the Public Storage Store’s Manager, and she were great! She has a lot of empathy on every individual situation with each customer! We need more people like her!
Rose and Theresa were extremely helpful and courteous to my mother and i. They explained everything clearly, and we were able to walk out with a new storage unit within 30 minutes. Could not ask for better customer service and a friendlier staff. These people are the best.
Muy satisfecha con el servicio de Rose, muy buenos precios Lo recomiendo 100%
Excellent staff especially rose who goes beyond with service
Mrs. Rose was awesome, very helpful, very kind. Great customer service! She definitely made my day better than the one I was having. Thank you so much!
Very professional and courteous service I am very pleased thanks Rose
Rose was very helpful, kind, ....the property was in good condition....I have an exciting experience!! This is my first time Renting, Iam happy I did it here....Thxs Rose!!!
Rose and amber are awesome there was no better customer service especially as a returning customer they just keep getting better.
Great Cust. service from Rose!
Experience was great! Had great conversations!
Rose and Karen were exceptional. They were very welcoming and more than helpful!
Rose was amazing! I was transferring from one storage to another and she made it so easy for me to do so. Super friendly and just an overall great experience.
Len is very polite. He gave good service.
Good service thanks rose
Rose is very helpful and frendly I come to ask questions she give it to me a spacio.
I had a great time with Rose at Public Storage. Rose is very good at her job....😎
I so happy to meet Rose and Raul! Rose was so nice. She made me feel comfortable and at home. They were both professional and courteous. Rose explained everything, in a timely manner, all while training Raul. Both are very nice people and I'm so glad to meet them. My property is in good hands at Public Storage Store #25851. Thanks again for the fast and professional service that all customers deserve. Much love Rose and Raul.
The staff Rose and Raul are very knowledgeable and friendly
The best service ever. Len and Rose are the absolute best in customer service. Down to earth and easy to talk to. Would recommend to everyone.
Rose & Len were great!! Thanks for everything
Rose was so kind and helpful!! She was super informative, helped me with all my storage needs and made my experience super easy
Amber and Rose are so helpful very nice girls
We got our 10x5 storage unit for $62 in February. That was the best price in the area. There was a trainee doing our contract and Rose, the manager, was supervising. Rose told us that we had to buy one of their locks since was required by the contract. Fact checked: not true. Just a sales pitch to sell you a $8 padlock(retail price) for $20. If you decide to rent here bring your own and save! 3 months after we received an email saying that the price of the unit was going to be adjusted $30 more. I spoke to Rose in regards to the $30 increase on the rent price and she did not offer any options or solutions, just said that it comes from corporate and they can't do anything. I also had the opportunity to speak with the regional manager who was not able to help or explain the price increase. At the same time they were offering the same space for $41 for new customers. A price increase from $62 to $93 is excessive. We moved out.
Rose was very helpful and informative.
Rose was awesome!
Rose was beyond amazing!!!
Clean, good price nice people
I had to rent a unit when I moved from my college dorm to my new apartment. Rose was very personable and made me feel very welcomed by always making conversation. The units were very clean and carts were always available for use, unlike some other loacations. If i never need a public storage again in Orlando i would definitely rent from this location.
Rose and Mr. Len were great and super helpful! Highly recommend
Fantastic service from Len and Rose greatest storage unit ever!!!!!!!!
fast & easy !
I completed my reservation online and signed up for the $1.00 special; however, I wasn’t aware that the special is only available if the facility has a space available. Unfortunately, though I did the reservation on that Monday, by Friday, the facility was at full capacity. I wasn’t aware of this until Saturday, when I arrived. I was extremely upset, and Rose was awesome!! She calmed me down, remained positive, and professional throughout the entire ordeal. She and Len helped me out and thankfully God blessed a unit to become available at the last minute and all was well.
Rose was super helpful and helping us pick out the best option . Super friendly , great service
Coming to Public Storage each month to pay my warehouse rent is always a pleasant experience. I know most people do not think about paying a bill as a pleasant experience. However the receptionist ROSE is an awesome and amazing person. She is very professional and knowledgeable. She is always helpful. She always goes above and beyond to offer me assistance. Thank you ROSE. Stay fabulous. Sincerely, Jill Fritch
Wow, Rose Juanita and Omayra are the best
Fast, friendly service. Clean and safe property.
They were very friendly and accommodating. Helped me get a better deal than the one I saw on their site.
They discriminate against USA English white people.
Thravon & Valerie are great employees and a good asset to the company.
I been with them long time and I love them always friendly !
Rose and the staff were great! Easy process and I was able to store what I needed in a safe environment. Great facility and will use again in the future! Thank you!
I've been leasing space from this facility for two years. The service is always cordial and helpful. Specially Rose. From the start, she has been professional and effective. The facility is well maintained, clean, monitored, and it runs smoothly. I'm pleased with the service and it's surroundings.
Rose gave great customer service. Quick. In and out of here in no time.
I would definitely not recommend this storage facility. When I signed up with the rental agent she added in numerous additions fees that were not discussed at the time I decided to rent the unit. Then, after I signed up and realized the extra fees were added I brought it to there attention in which they didn't care whats so ever. The real kicker was 3 months into renting there they raised the rent 30 Percent!
Been here before it was Public storage. My rent was going to go up but Rose was able to fix it for me to where it will stay the same. Thanks Rose! Staff is very nice and knows me very well.
Rose was very friendly and kind. She was the first person I have interacted with since moving to Florida last night and she was very welcoming!. Thank you
Excellent trato y amabilidad gracias rose
Came in and was helped by Leonard. He was extremely helpful and efficient and makes the daunting task of moving an easier one. Highly recommended.
Awesome staff! Clean and friendly.
Rose &Shaliska where amazing, love their energy and they explained everything very well. Very helpful.
Rose gave me excellent surviving was caring and kind
We spent our morning looking for the perfect storage unit, it was not that easy until we met Michael, he made the process simple we felt very comfortable not rushed and showed us the perfect unit. Thank you so much Michael
Michael was great!! Very helpful guy:)
Very clean. Staff is helpful
I had a very awesome experience at the location.. Rose, Shaliskaand Olga did a very exeptional job explaining all about the storage.. would definitely recommend them to all my friends..
Yesenia was amazing , no hassle , quick , and enjoyable. Amazing staff!! Thank you !
I went in to get a few packing supplies and left with what I wanted, smiling, and laughing. Mr. Len and Ms. Rose greeted me with a welcome and a smile. Great customer service!
Very personable staff, rose and Lynnette really made the experience feel like an experience with friends! Definitely recommend!
I put my items in this unit because of the secure location. The past year it hasn't had a locked door to my hallway and any time I asked I was always told it was going to get worked on, and never has. With the hurricane they locked down the location so no one could access their items until after the storm. Now that the power is back on, the gates wide open at 8pm, the hallway lock is still broken and opens right up, and I can't get into my unit because the lock won't unlock! I called the main office and my account is completely current and on auto pay!! The entire lot is dark. Whose to say someone can't go in and cut my lock off and steal my stuff with no way to stop them! I pay $186 a month for this disaster!! Someone needs to contact me asap!!
Told we cant go to the Storage & 2 call with questions, then u put phone number to fax machine- Give us your Insurance company but we dont know if there is damage to our property- Tried 4 2 days to have someone return call but only got a FAX MACHINE - so much for customer service . Next I will reach the State department & put in complaint.
Excelente servicio.rose muy servicial
Very good experience except if you ever wanted to go to the office. Every time I went there was a sign that said 'Be back at [insert time here]" and I'd be waiting for 20 minutes outside in the Florida heat for that amount of time. I once decided to wait in my car until the time arrived but was surprised to see the time changed when I went back up to the door. Thus forcing me to wait in front of the office for the extra extended period of time. Other than that the storage people were nice.
Rose was absolutely very informative and very friendly to us. Explained everything thorough. Because of her I will definitely recommend this storage to everyone I know!
Rose did a great job of helping me out in a tough situation. Absolutely would recommend. Fantastic service
What to say. An usual storage place. Staffs are Ok as long as you are paying money
Very fast service, friendly staff who makes conversations to make it go smoothly.
Rose,Amber and Len were helpful employees they walked us through all the things we need to know about storage and the facility was immaculate I would not hesitate to recommend Public Storage
Rose,Amber,Len wonderful employees. They made me fell very comfortable and welcome. I didn't know what storage was about, but by the time I left I new,a lot. Rose was exceptionally great. I would recommend anyone to store with public storage.
The service was great. Rose gave great service and had good conversations. Would highly recommend
Amazing customer service. And easy and clear process. Rose was especially amazing.
Good safe and convenient.
Very friendly very nice to work with you'll help you out
The service was great! Len was very pleasant and gave great customer service!
Bug infested . Paid for a climet control unit and some times was cooler outside then inside . I dont recomend ..
The customer service is rude and incompetent. They are not up to date on any detail regarding the facilities. We were never provided access code to climate control door and had to wait almost 3 hour, as there is no property manager on call for incompetence...we are missing travel and work time. Just base on this, Public Storage is at the top of the incompetence list. What is the point of having a card with the property location, that request reviews if it does not provide the information needed and paid for to access the unit!
Rose is one of the best customer service representatives I have ever met! Would definitely not forget. Courtesy of your Asian, but totally American friend.
A nice woman named Rose helped me today and she was so ready and excited to help me. She was kind and when i asked questions over and over again she did not get annoyed and reassured me every step of the way regarding placing my items in a storage unit. She's so patient and easy to talk to! Great customer service. i can always trust public storage.
Rose and Len are pretty cool. They helped me with my storage needs. Very friendly and made sure I got what I need.
I'm so pleased with Public Storage! Having never rented a unit before, Rose was PHENOMENAL about giving me the best options and best pricing. The customer service is amazing here, and I definitely recommend it. :) The units are clean and efficient. You won't be disappointed.
Rose was a great help getting the best storage unit for our needs, with smile and time for our child that was with a little golf cart ride.
I've used many Public Storage locations over the last several years, and this is one of the best I've seen. The entire facility is clean, the security measures are good, and Len at the front desk is a delight to interact with. I'm very satisfied with my current storage arrangement, and would recommend this facility to anyone who needs to store something.
Great service... Rose is the person for this place, great customer service.
Amazing service and great enthusiasm by Paul & Rose
Pleasant managers
Rose and Alicia at Public Storage on E Colonial were the best! After having a not so good experience at another location I was pleasantly greeted by Rose. She made sure I got the right size storage unit and took care of my quickly. Rose is an absolute joy! The atmosphere at this location was super friendly and helpful I would definitely recommend this location to anyone looking for extra storage space.
Rose and Len helped us find the best unit for our price range and needs. They were very friendly.
I want to thank Ashley for such a great service she is a very efficient Manager will rent with her again. You are the best keep it like that.
Great people clean place very helpful nice funny rose. Manger ashley and roberto trannies great job
Service was awesome, very friendly, clean, and courteous! Rose was especially friendly and appreciate the help she gave me in trying to accommodate what I needed.
The employees were very nice and wanted to help me during my visit
Service here was great. Rose, Christina and Carman were extremely helpful. We were in and out very quickly!
Had issues at first, but manager was able to fix the problems for us pretty quickly.
Turned us away when they said their unit was under maintenance, only to find out from the other place everything was functioning at the previous place. Then blatantly lied about a discount they promised us.
Ydelsi, Rose and Jennifer were great!
It was a great first time experience renting here. Ydelsir, Rose, and Jennifer were really friendly and help us find the best unit. Thank you!
I had the best service. The employees Ydelsi, Rose, and Jennifer were amazing and so helpful! Definitely recommend this place!
Rose, Jennifer and Ydelsi were great!! They were welcoming and very informative with my packing and moving needs! Rose went above and beyond for me, and it was greatly appreciated!!! Thank you ladies for making my stressful move easier!!!!
This was my first time renting at a personal storage property and the people there were really patient and kind with signing my lease, explaining fees, move out dates and what not. They made it seem effortless. Their names were Jennifer and Ydelsi. I'd come back here again if I did need to do publix storage again. Great service.
Great Property, Len did an outstanding job getting us started in the right unit for our needs. The property is clean and well maintained. I highly recommend Public Storage!
I would like to thank Rose and the East Colonial employees. They were all very knowledgeable and helpful with ensuring that I selected the unit that would fit my needs.
Ada and rose are wonderful and easy going. Recommend to all.
Rose was very helpful
Ada's customer service was good, she was very nice and friendly.
Rose helped me throughout this entire process!!! My unit was clean and the property was clean. Great Service!!
Len was very helpful and has great customer service skills
This is not my first time using a public storage but this is by far my best as soon as i walked in i felt welcomed by the amazing manager Rose and her trainee Star they were very professional and friendly i recommend this location to anyone looking for storage and a amazing experience.
My experience was an experience like no other. The manager Rose was very thorough and helped me in any way that I needed. Her drive to make her customers very happy was shown in everything she did. Thanks guys..😊
I am writing to warn people to not use Public Storage. They have acted out of malice towards me and are being entirely uncooperative. I am in the process of moving into a house and the lease terms start on the 1st (which is normal with any lease). They've refused to provide me the opportunity to move my belongings on the 1st requiring me to have everything out by 6PM the night before (on a work day) which means I will need to miss a day of work and pay a prorated amount with the property management group. I will NEVER be using Public Storage again for my storage needs and have already begun the process of filing a complaint to the BBB for their extreme lack of customer support and rude staff.
Today started hectic my sister and I was out all day trying to find a storage with a reasonable price and location. We 1st went to the lake underhill location where micheal was so attentive and helpful. Micheal helped us find a cheaper unit price with a $1 promo at the dean location. We ended up renting a storage today and had the pleasure of Brian helping us. Brian was very helpful and funny. Great customer service from the both of them. Thank you you guys
Rose was very helpful.the facility was well maintain while I was there her interactions with other people was great! Was friendly I would recommend this place to anyone and everyone.
Storing here at this place is great. The property manager Rose is nice. She has called me a couple times when I have not locked my unit. She is very pleasant, funny and makes you feel welcomed. Very friendly. I can recall a time there was no carts available she would go out and bring one directly to room. The area is clean. When I'm in the office and others walk in she has so much excitement we all feel like we're family. She is awesome look for her when you come to sign your life away.
I went to one Public Storage location. They did the best they could, but did not have exactly what I was looking for. They looked around and found this location for me. They had exactly what I needed and they were running a promotion that saved me more money. Len was the one person that helped me when I got there. He answered all of my questions to my satisfaction and was very helpful. I would definitely recommend this location who anyone who needs a storage unit. They provided Friendly service, the location is clean, and has good security. 5 stars!!
Needed a box for tax papers. Len showed me the perfect file box. Very nice and friendly guy.
Rose was 26/5 helpful. Got my storage unit within an hour. Really nice because it was an emergency
I had an A+ experience with Public Storage. The unit was rented for a little over a year. The facility was clean, climate controlled, and easy to access. I had no problems with the autopay program. Rose was extremely helpful and efficient in helping me set up the rental. I recently just emptied the unit out and Rachael was extremely helpful on closing my unit. I would definitely rent there again should the need ever arise. Thanks.
Awesome service by Michael. Helped me out at another location and thought I should share that his customer service is great! Thank you Michael for your help.
Rose was a very nice young lady. She was attentive and helpful to all my storage needs. Need more like her.
The place was clean and convenient! Rachael was super nice and informative!
They were very helpful. I was helped very well with Mr. Len.
Hands down the best customer experience and service I've seen in a very long time. Rose and Margaret were super friendly, knowledgable and patient with all of my questions. If other businesses took customer service as seriously as this Public Storage location does, the world would be a much happier place.
exelent
Stephanie & Rose. Both they're amazing. Awesome services. The room was perfectly clean.
El servicio que me dio stephanie fue muy bueno muy amable y servicial habla espanol quede satisfecha con el servicio
Mr. Len was very helpful during my visit today
Margaret was awsome. She picked out the perfect unit for me. I highly recommend them.
Rose and Sheena they had an awesome office, great customer service, very friendly and out most helped me with everything I needed! They property was very clean.
very nice helpful crew would recommend to anyone in the area looking for a storage..thanks rose & sheena
Very good service! Rose was very nice and helpful. Will definitely rent here again next time
rose has a great behaviour with customers and every one here is satisfied by her quality of service. She is a nice person and knows exactly what people are looking for and guide them to the best option
Walked in 20 minutes before they closed and Sheena was so nice and helpful! I walked in knowing nothing and she made the process quick, easy and fun. Friendly staff, and location is close to UCF. Pro: Month to Month payments- good for students moving out Con: none
I had a great experience working with Rose and Sheena at this location. They were very helpful in offering all the products that public had to offer. Customer Service was excellent. Thanks for your help
It was a very positive experience setting up storage at this facility. In fact it was one of the most enjoyable customer service experiences I have had anywhere in a very long time. The manager, Rose, truly loves her job and makes the customer feel welcome. Her new trainee - only 2 days on the job - seemed to know every step and processed all paperwork quickly. Left with a smile!
This was my first location to come and rent. Unfortunately there was no space available they took the time to find me a location that had space for me. Although Rose was busy she took time to help me. Service is awesome.
Amazing experience. Rose is the best !!!
Love the customer service. Rachael was an awesome help.
Marian give us a excellent customer services and assist us professional treatmennt
Rose. Great with me and she has great customer service skllls.
Rose & Rachael was very informative, fun, and very easy to work with. I will refer this location to any one who is looking for storage service.
Staff are super nice and accommodating. Unit is clean and well maintained. Rachael is the bomb! She's awesome!
Really enjoyed the service provided at this store. Everyone their is knowledgeable and friendly. I feel like the location is clean and safe. I had absolutely no complaints.
Was looking for a storage unit with my cousin and Venel made the experience easy and fast. I would definitely recommend this location to anyone that is a first time renter like me. Thanks a lot!
Rachael was very helpful. I was very impressed the property was well kept. They have a huge selection for your packing preparation. Also thank you Rose you are very friendly and informative.
Rose and Rachael were so nice and so much fun! They were very informative, helpful and I wouldn't trust my dorm room belongings with any other storage place! I love them!
I wouldn't trust my belongings with anyone else! Rose and Racheal were kind, informative, and a pleasure to talk to. I would definitely use this storage unit again!
Marian was great! Very informative and pleasant! :)
Thanks for the Nice treat and attention!! Malena and Rose
Great Customer Service!
My experience at Public Storage was great! Rose, was very friendly and helpful.
The manager makes everything easy to understand. Great staff that truly helps
The Marian and the staff was great at helping me out. Very friendly and the prices were great. Really felt welcome they were great they deserve more stars
I had a great Experience. Rose was very helpful with assisting us with getting the right size storage. I would highly recommend this location!!! Melonie
I love this place :) the prices are the best in town ,Rose find me the best deal ever and she is real lovely she know how take care the customers ,I recommend this place for all small buisnes like mine , the place nice and clean and is the best monitor security .... I LOVE YOU GUYS !!! Thanks to make me feel safe when I'm there.... PLEASE KEEP THE SAME PEOPLE WORK THERE IN ESPECIAL ROSE :)
Rose & Venel were amazing with storing my items from start finish. They were very professional and assuring my needs were meet. This is the place to be. 😘😘😘
awesome place. no hassle like pther place and very kind at the front desk. rose is awesome!
I'm an current tenant here and the experience is great. Nice friendly people, thier always welcoming when I come to check on my thing and pay a bill.
My experience was fantastic! Rose was very helpful and she made everything easy to understand and her personality is great! Very satisfied with my visit today!
keysha & Christina, serve was awesome in & out quick. great customer serve.
The experience was welcoming & most professional....kudos for Ms Rose.....may all her endeavors become a reality....namaste 😊
Marian was really nice good i was really happy with her service.
Very clean location and Great service!
keysha and Christina they are best I had the pleasure to talk to at Public Storage. willing to work with the customer needs and very friendly
keysha and rose are the best , I recommend this place to anyone
Top of the line. Keysha has a great personality. Very courteous and friendly.
It was absolutely amazing.... The ladies Ms.Rose & Ms.Keysha helped me & made me happy & it was a wonderful experience!!! I love these ladies they are so awesome.
I've been storing here at this location for a few years with the old company. so far the ladies in the office nice and funny they have great sense of humor. they help me the best they can. I recommend this facility to anyone. ask for rose she is nice and friendly.
excellent service from rose
Rose was super friendly and easy to work with. Process was fast and professional! :) Glad I picked Public Storage.
I just met Rose, she is da bomb!!! Recommend this place 100% they got my brother a great deal... AAA+++
Met Rose and she is from Guam. I guessed it the first chance!!! she is the best! best customer service. ever!!! rent rent rent
keysha very good service nice customer services
Great job , Keysha. Thanks for your help.
Great service, i will miss you Rose! keep up with the great service.
Vince and rose where amazing loved there service
Quick and easy service by Vince and Rose
just looking for renting a unit and rose was so helpful. rose understood my situation and helped answer all my questions. the location is perfect for me and clean. I will come back and rent a unit. I also recommend for anyone stop by and consider renting here!!!!
Rose Christina and Vince service is excellent. very friendly and courtesy staff
Good to go!!
Rose is a awesome retail specialist and she always there when im definitely having issues with the gate mainly....
Keysha & rose excelente
Ms Rose and Keysha were very polite and helping in my whole process as I got ready to deploy to Afghanistan. I hope their still here when I get back. They were super awesome.
Rose is the best!!!!!! Every time I come in here she is happy, cheerful, and we have great visits with her. BEST SERVICE EVER
When you go to this facility ask for Rose! She made my experience with the company so much better.
Rose is very friendly and courteous, current tenant
I HAVE HAD A LOT OF WONDERFUL STORAGE EXPERIENCES THROUGH THE YEARS WITH PUBLIC STORAGE, HENCE THIS PROPERTY HAVE TOPPED THEM ALL. THE MAIN REASON IS THE PEOPLE. CHRISTINA B. KNOWS HER JOB VERY WELL FROM THE MOMENT I WALKED IN AND COMPLETED MY CONTRACT, ALL SHE WANTED TO DO WAS DELIGHT ME AS A POSSIBLE CUSTOMER. SHE WAS VERY SINCERE AND POLITE. I JUST WANTED TO TAKE THIS OPPORTUNITY TO SAY THANKS AGAIN FOR A JOB WELL DONE. I WOULD HIGHLY RECOMMEND THIS FACILITY TO MY FRIENDS AND FAMILY.
Excelente
Rose is the bomb dot com. Ya'll need to tighten up, and get it together!
It was a very stressful day. I needed storage as soon as possible. I came to the property and seen that they were barriers. I went into the office to inquire spoke with Rose & Rosemary. They were very helpful. I did not have access into the property thru the main gate these ladies saw that I needed the help and did what they could have. I am now renting with ps. Customer service is phenominal. Thanks to them.
I had a great experience today with Rose, she and the other staff made me feel like family. I'm so happy I decided to store here! :-)
The girls in the office, Christina and Rose, were extremely helpful and friendly. They made the whole otherwise stressful experience a breeze! Highly recommend this location!!
Rose and Christina were great. They explained everything in detail. I would rent with you guys again thanks to them.
Wonderful! ROSE Is awesome.. she. Got what I needed.. mind you single parent struggling will bills... it's nice to have a person find a storage place that is close to home and convenience.
Nice and friendly staff.
Christina B is awesome. She provided information for all my questions. We laugh together. My day was down and she cheered me up....YYAYYAYYYA Christina and Rese. The property is well maintained. And secured...
It was wonderful I like the switch from east colonial self storage. 100% great customer service I will recommend others the staff was very polite especially christina b thanks for your service
Just used this location to store furniture. The staff was very nice and accommodating. The rental units were clean. I would recommend to anyone. Ask for Rose she will help you with all your needs and provides excellent service.
Rose is amazing!!! Excellent service.
Rose was awesome! Excellent customer service. The property was nice never had a problem.
Excellent service here!