Public Storage Self-Storage Units at 1851 N Alafaya Trail, Orlando, FL

Teri and Tami were wonderful!!

Exceptional service and professionalism especially Tammy 👍👍👍👍👍👍👍

Tammy F. is an absolutely amazing and exceptional Customer Service Rep. She has helped and guided me through a tough time with my unit. Thank you from the bottom of my heart. ALL GOLD STARS FOR TAMMY *****

Tammy is very helpful and genuine, she does her best to address any questions or concerns you may have.

Nice tiam front desk unit cleaning

Tami was great! She made the check-in smooth and fast! I highly recommend this facility to anyone looking to store their stuff.

We came to this public storage and Tami did a wonderful job helping us. She showed us the unit before renting to know if we liked it. Extremely helpful. Will definitely be coming back here

I had an amazing interaction with manager Tami today. My father & I came in with lots of questions and Tami was super polite and helpful in answering all of them. She never seemed bothered and was passionate about helping us with our problem. She was able to solve it and get us back on our feet. Thank you.

Tami is an absolute joy to work with. She went well out of her way to ensure that we got the space that we needed.

Tami helped with the app Thanks

Tammy was great good wrk ethics very friendly

We have a very good experience with Public Storage. It’s easy and work 7 days a week and the manager Tammy is is very helpful.

Tammy was extreamly helpful getting us set up and exactly what we needed ! Thanks again

Tammy is the best very clean location service is great. Pricing is good

Tami helped me with my rental and made it easy

My daughters lock was jammed and Tami rescued us. Thanks for your patience

Tami was extremely helpful to me. I had issues with my unit and she worked with me to fix it. Great customer service !

The experience was amazing. Tami was super helpful and very professional. Will recommend.

Great

Tami was very helpful in my rental

Tami. the representative at the facility was a life saver! She helped me out immensely! Keep up the good work!

Ms. Tammy was very nice and attentive. The place was very clean. I definitely will recommend to my friends

Tami showed us around and was really nice

Tami was very helpful and the process was simple!

TAMI WAS A GREAT GELP. SHE WAS ABLE TO ANSWER ALL OF MY QUESTIONS. A great person to work with

I worked with Tami. She was abkr to help me pick out the right size for my stuff. She even showed me the size that I thought would fit everything. Glad she was there to help me.

Quick and smooth. Thankful for Christine.

Christine helped us as soon as we arrived. Great service, you can tell she cares about the guests and keeping everything clean.

Nice employee

Working with Stephanie today was definitely a pleasure She made sure I UNDERSTOOD EVERYTHING! I would definitely come back in the future ..

Tami is extremely helpful she’s patient and really took the time to explain rental policies. She’s very knowledgeable, assisted with my rental concerns and was able to help find a unit the was suitable for my personal belongings. Great customer service skills and support.

Tami helped me find the space I needed, Thanks

Good

Tami was very helpful!!

Our registration expired so you’re kicking us out after we paid for the month. Not giving us 1/2 months rent back. That’s really disappointing and greedy.

Tammy F. was such an awesome person to deal with. She had a great, friendly, polite attitude. She was a+ to my needs.

Tammy helped move my reservation and get me the space I wanted.

Nothing but good things to say about this property!! Thank you Mya especially for your help!!

Thanks a lot Maya for your help and support . Highly recommend

Property Manager Tammy provides Excellent customer service and always available to meet my needs as a client.. I would this location as a storage facility!!

Mario was very professional. He helped us to find a unit to meet our.needs.

Mario got me the best deal and service anyone could ask for , thank you with my move in!

Mario great service! Thank you PC!

Wow what patients this Manager had Christine was so wonderful today the system was giving here issues and I almost left and said forget it but she was so sweet and helpful I stuck it out she was a great help today saved me money too thanks for the great service

Christine was so awesome with her help and customer service.

Karla was really helpfull such a great service

Renting a unit Tami did an awesome job helping me get what i need and then reserving for me Definitely 2 thumps up for her for everything !!!!

Tami was very helpful

I won a storage, came to pick it up, and there are no things that were in the photo

Tammy is amazing so kind and helpful! Will definitely continue using this location and working with her!

Tami is really knowledgeable and helpful to find what will work best for your needs! Always so patient and kind any time I have to go into talk with someone! Will continue using this location!

Nice storage unit s, nice friendly staff 10 stars

Karla gave me an amazing service

Karla has great customer service and support

Rasheed, by far was the best customer service I've had in a long time which is hard to come by. Some businesses just want your money and get you in and out. She showed patience and was very informative. I will definitely refer others that I knoe or run across. She definitely deserves more than 5 stars. If only she could work multiple places when we are in need!

Rasheema was great! She helped me with everything I needed.

Rasheema was very beautiful and helpful , good worker

The people here are just great. Very helpful and kind.

Excellent service! FROM MYA.

Mya gave me excellent service!

We are so happy, Tami was very professional n very friendly. knows what she is doing thanks Tami.

Karla did a great job and went beyond!!!!

The Manager Rasheema was more than helpful and got me set up in no time! Thanks Rasheema!

Anna was great

Had a great experience. Anna was so nice and super helpful.

Anna is a wizard at her job, her service was efficient and speedy, you read nothing but headaches and she made my rental quick and painless.

Karla helped me out with my move out date. Great customer service

Karla, has always been a pleasure to deal with. I highly recommend her services and location! This is my third time renting and have never had an issue. 👍

We used the Public storage facility on Goldenrod Road where Karla was our Manager. She is a top notch manager who is helpful, caring, considerate and very professional.

A1 service and clean facility. Didn’t miss a beat with several people waiting in the office she took care of everyone with the same care and attention. Thanks anna!

Karla gave me an amazing service.

Karla was very helpful, I recommend Public Storage for anyone who needs a storage unit. Very clean and nice facilities.

Karla was extremely helpful. The facility was very clean

Anna is really nice and professional . It was almost 6pm time to close and she took care of us...

Karla gave a very good service. She is excellent. Thank you very much Karla.

Good storage facility. Rent increased a few times over the years but nothing dramatic.

Best customer service!! Josie is amazing, highly recommend this location!

Property Manager Josie was very professional and helpful!!

Great experience and service with Anna.

karla was very helpful, The app makes things easier to open and close the gate. I dont have to remember my code!

Karla was extremely helpful. Assisted in every way. Opened doors. Very polite.

Jeanette was fantastic !!

Great customer service Rox and Josie

Nashaly Excelente atendimento

Rox was awesome! Very helpful and amazing customer service!

Nashaly was very helpful and cordially

Nashaly was great! Highly recommend this storage spot

Great place to store excellent customer service provided from Nashaly and josie very clean recommend for all storage needs

Nashaly 5 a star representative of PUBLIC STORAGE, shows great public relations. She always makes our day at the facility fantastic. Hard working individual. 👍

Not happy about the price going up every few months or so and in the past year had to switch my unit 4-5 times just to keep the price down for a inside unit

Great experience! Nashaly was very friendly and helpful. Thank you!

Karla Was nice knowledgeable and courteous.

Karla was great exelent service.

Karla was amaizing

I’ve been a Public Storage customer for a while now, their services are amazing and their treatment, especially Karla at the Rental office. The only drawback is their prices and their increase after 6 months.

Veronica and Karla where amaizing

Karla was amazing with customer service very attentive!

Karla was great amazing customer service

I want to thank Nashaly. She was friendly and super helpful in answering my questions. I’d recommend this place. Easy experience overall .

The manger she is excellent very knowledgeable and understanding of what a customer needs. Very clean inside and out the location! I am very happy and pleased of being a client. This public storage across from RaceTrac on Alafaya. Keep up the good work Ms. Nashley🤗

I’ve been put my belongings in Storage since 3 months in the Public Storage in Alafaya, the team is very helpful and understanding specially Nashaly she’s very professional 😊.

This public storage location is one the best . They are clean,safe , and have great staff members . The Customer services provided by Nashaly was Amazing . She was full of Good energy , patient and very helpful . She was able to help me with all of my questions and concerns (regarding storage space needed and pricing ) . She made the moving process easy . I recommend this location to anyone looking for storage space

Myra was so amazing she helped me move in my uhaul so fast!

Nashaly was professional and courteous

Everything was very easy and the staff was absolutely fantastic alondra helped us pick out the right size and even provided a tour extremely kind and helpful 10/10 would recommend

Nashaly was great , she gave me all the information I needed and was very respectful and patient. Also this site is always clean .

Nashaly is so sweet and so good at her job she always helps me when I walk in to her office or if I have any questions she’s always there to answer them.

Hi Public Storage my name is Curtis Vance I went into your location and Nashaly was very excellent she helped me out I appreciate you guys letting me onboard thank you very much

I just want to thank nashaly for providing me with a great service.. She is awesome.. Definitely will recommend this public storage...

I wanted to say thank you to Nashali for all her help she explained everything and made the process very easy and also fast. The place was very clean and professional . Thank you again.

I went for first time to rent a space for all my things and Nashali helped me with my rental she was nice and efficient very happy with my choice.

I am a college student moving, and naturally I'm no stranger to a hassle. There were several issues that were popping up, but D'Mya was of great assistance in getting these issues resolved in a professional manner. Whenever I go to PS, I hope she's there to help!

Customer service was really great! Went above and beyond to help me :D

I was very well looked after by NASHALY, she is very kind, she informed me and gave me precise instructions to be able to rent a space in this property. I am very satisfied with her service

D’Mya was very helpful and professional and the entire area was neat and clean. Thanks for your help. Oscar

Finally a storage place where the employees are actually on top of things and keep the place clean. Spoke with Nashaly a couple times she very helpful and polite I will be using this storage for awhile now

When I went in to purchase my unit Nashaly provided me with excellent customer service she showed me the unit and provided all the necessary details on renting out the storage unit she made the process quick easy and she definitely knew what she was talking about if you need a storage unit definitely come down and speak with Nashaly

Great customer service Jeanette a true professional and exceptionally helpful!!

Max was super helpful and even stayed after close to help me out. My reserved size was unavailable so he offered a larger size for the same price.

Thank you for great customer service Noli & Rose.

Noli and Rose provided exceptional service. Both delightful young women and very friendly.

Had a chance to stop by real quick one day after work and had a wonderful conversation with a pretty young lady name Nashaly! She gave me any my mom a tour and was very helpful with the process and cost of the storage units! We were both highly impressed with her customer service persona! I’m thinking I may offer her a modeling job! She’s pretty fantastic! You have a superstar on your hands!

Selina fue muy amable conmigo, me resolvió rápidamente mis problemas. Muy agradecido.

Excelente servicio Rose

Paul is amazing he really looked out for us!! Thanks paul!!

Sue was excellent and very helpful. I would absolutely recommend Public Storage. Ask for Sue.

Sue was very helpful & exceeded our expectations when it came to customer service & getting us everything we needed to get moved in, I highly recommend this facility

Very professional and outstanding staff Max was very detailed and helpful with my process of moving in

I've moved and had my things in storage more times in my life then I'd like to admit and let me tell you Ms. Sue was the kindest, most patient and helpful person I've ever had. She took extra special care to help us with our situation and did her best to accommodate our hectic day that day. It didn't even feel like we were renting a space, it felt like a conversation with an old friend. Even for my 7yr old special needs daughter, which is usually really impatient, it was a fun experience.

Whenever I've had a question or needed assistance over the phone or at the office, I've received outstanding customer service that's always been helpful and friendly. Thanks, Sue!

Ms. Sue was very welcoming and accommodating.

Sue is so amazing helped me with everything and was so friendly as well. THANK YOU SUE

Sue is awesome.

Sue was a great help I loved her I would recommend her to anyone she very nice and patient

Sue has an amazing attitude and helped me lock in my reduced online rate. Great overall experience.

The facility is clean and well taken care of. Great variety of storage units. Len helped me and my family in finding the perfect storage unit for us. Len was professional, thorough, explained everything clearly, kind, and friendly. Thank you so much Len!

Wonderful costumer service. Property manager Sue who helped me with everything really impressed me with her professionalism and customer service skills.

Sue is the best She help out very quick and professional love it 👍

Quick friendly associate, in store, was able to have car storage, uncovered, reasonable cost

Excellent customer service. They made the process quick and easy!

Very professional!! Ms. Sue was amazing and super helpful with getting me a storage space

I rented my storage here and the front desk clerk Sue is great very helpful nice and professional.

If you ever want great customer service at this location, make sure you go on a day when the property manager, Sue-Kim, is there! She’s amazing and goes above and beyond to help. Thanks Sue!!!!

It's been a couple of weeks now since visiting this facility but I continue to remember the excellent customer service that my boyfriend and I received from Jeanette! She was very professional, courteous and knowledgeable of the situation we were experiencing. Thank you Jeanette, we will refer our friends and family to your facility to get the outstanding attention that Public Storage customers deserve!

Jeanette was awesome and very helpful. Explained my options and pricing flawless and was able to address any concerns I had.

Lori and Ayanna were so friendly. Wonderful customer service.

Lori was very personable, and professionally courteous.

Lori's professional knowledge and pleasant demeanor made my experience with Public Storage a smooth transition...Thanks Lori!

Lori was such a great help, i wouldn’t want to be helped by anyone else. I came in not knowing what to do and she was so happy to help me and my friend

Laurie was such a good help today like her hospitality and her warm Make me would definitely come back

I started renting out a space here earlier this month but forgot to leave a review about my experience. Lori helped me set up my rental. She was super helpful, sweet and funny. She gave me all the information necessary and made my experience truly wonderful and I appreciate her hospitality!! Definitely recommend this location due to their team. Thank you so much Lori!!!

After looking at multiple storage locations in the area, I was able to select publix storage due to the customer service I received, especially when the size was available. I got all the answers I needed in order to make my decision of where I was going to store my valuables. Carolyn was fantastic, and public storage got a new tenant.. Nelson is happy... 😷

Lori was great! She helped me complete my reservation and get my unit. She was very helpful and knowledgeable.

Lori & Bilmarie gave me the HBO special (helped a brotha out) and got me into my new storage unit easy and helped me saved! Definitely recommend this place to anyone looking to save time and have an easy experience:)

I had an excellent service by Lori, she’s very kind and helpful. Also, she was very detailed and explained everything perfectly. I recommend this storage for anyone who wants an excellent service and prices are good as well.

Lori is a great person, she helped me a lot with everything, and the service was so easy and quick. Thanks to Public Storage

First of all Lori was amazing and gave me incredible custom service. I couldn’t ask for more help. How is she not working in corporate yet because she deserves it!

Lori helped me and explained everything so perfectly ! I messed up on my reservation and she fixed it with no problem. She also let me look at my storage before i moved in.

Lori from Public storage was very friendly and helpful! Best experience I’ve had from any Public Storage unit! Give this lady a raise 🥳.

Lori was super sweet and very helpful!!

Lori had great service and helped me with all my questions. Really made my move in process easy

Lori was absolutely amazing! Quick and easy, very happy I chose this location.

Lori was amazing, she was able to give me my requested unit and provided incredible customer service. I would absolutely rent here again

Thank you so much Lori for your time and help!!!!!!!

Lori was extremely helpful! Very kind and courteous !

Quick, easy and reliable service. D'mya and Laurie were amazing, and helped me secure a convenient unit in a short amount of time. Extremely nice and professional, and would highly recommend checking them out!

Lori was espectacular, she is very professional and helpful. God bless her

Lori was amazing and got everything I needed quickly and efficiently. Love her. She was wonderful enough to listen to my current difficult situation.

Lori was very quick and easy. Getting the unit was very simple and we went through with the storage unit smoothly!

Lori was extremely helpful and made our experience here great. Getting our unit was very simple. Would definitely recommend!!

5 stars. Used to work here and have never seen a 10x15 CC for $109 but I locked that in around October - and just moved out today. Clean facility. Recommended for less than a year because they will raise your rent.

Great customer service. Fast service. In and out in no time. No hassle.

Lori gave me amazing customer support! First time renting a unit and it was so easy and professional with Lori, will definitely recommend this location for renting units.

Ms. Lori was very nice and the whole process was easy!

Lori was amazing. We had some technical difficulties, but she showed great patience and perservered through the difficulty. Great job, Lori! Thanks

Lori was so helpful and kind! She made my experience so easy and great!

Lori was very nice and helpful with the process. She suggested the house pak, but when we explained it wasn’t necessary, she was very understanding. Good customer service and helped out my father with the process of setting up an appointment.

I give Lori and D'mya 5 star. They did an amazing job in helping me out in find the best storage unit for me. I appreciate there great service and attitude.

Would highly recommend! Lori & D’mia were very helpful!

Lori and D’mya were absolutely PERFECT. I got my unit with no hassle, they really helped me with getting the appropiate unit. Im glad i picked this storage company.

Lori was very helpful to me today and I was having a bad day and sometimes a kind word or friendly attitude goes a long way..

Good customer service, very helpful and gave me all info that I asked

Lori is the bomb. Great attitude

Lori was amazing and very helpful! Would recommend this location and her assistance to anyone, anytime!!

Lori was super fast and professional great customer service!!!

Lori was super helpful and an amazing personality! I’ll definitely rent here again!

Lori was an amazing help! I’ve had zero issues with this property or the unit! Thank you Public Storage!

Lori was very helpful and friendly during the encounter! She was also very polite. Good customer service!

Lori was fantastic!

Selina did her job fantastic. Everything were on-time and she explained all things clearly.

Selina did an excellent job in a short notice. Great customer service got me a great deal on unit. I highly recommend this location.

Selina is awesome, really appreciate all the help. Thanks!

Selina made our rental experience quick and easy. She was very knowledgeable and funny and got us what we needed. Excellent customer service !

Selina has a great personality, showed me options, in and out in 10 minutes

Selina was great with getting us a storage unit fast and had us laughing the whole time!! Thanks selina!

Selina was great!!! Their prices are awesome!! Would recommend this place to all my friends!!

Salina was awesome she helped me out very fast and efficiently

Jeanette was the best! She was very patient and very kind! I will recommend this office to all who need extra space! Thank you so much for all the help :)

Great service!

I appreciate Selina's assistance in working out the pricing for my space. Excellent customer service and great location. Thank you Selina! 5 stars. Thanks. K. Weaver

Loved the service and the people thank you

Carolynn provided me with great customer service even through the rain!!!

Buen servicio, staf amable

Selena and her team are the best! Worked fast and friendly to get me the best unit for the money

Salina is kind courteous and very efficient, highly recommend!

Selina was awesome kept us dry in these baby hurricanes!!

Selina was out of this world awesome

Selina was awesome love storing here

Lori was awesome, made things easy for me To figure out what I needed!! Thank you!! Patrick McCarthy

Excellent friendly services. Explained everything we asked and presented every option available. Best place to rent a unit. Selina is awesome! 10 stars

Selina was grate she gave me awesome service

Lori met all my needs and concerns. Very smooth move in everything great! Thank you!

Selina was great. She called me to set an appt the day before. She was excellent to interact with. What a joy doing business with her.

Public storage is my go to place for my storage needs, they're always very nice and professional, affordable and flexible.

Friendly customer service. Selina was awesome. Would recommend to family and friends.

Selina perfect.

Lori was awesome she made renting my first storage unit easy. She walked me through the process and explained everything in detail. I appreciate the excellent customer service! I was able to get a great unit that was clean and wouldn’t break my wallet.

Selina was awesome would def tell my friends to come to her!!

Very friendly and helpful staff!

Lori was very healpful with assisting me in getting the unit.

Lori & Seline were a delight to work with. They were friendly, efficient and got me exactly what I needed. Would do business with them again in a heartbeat.

Lori and Selina are the Best Ever !!!! 👍👍👍 You have to come see them !! The most friendliest two ever!! Thank you for everything !!!

Lori was excellent, friendly and efficient. Made the rental process easy. Great location on Alafaya. Great prices. Clean. Convenient. Highly recommend this location.

Lori is the best!!!!!!!!!!! she rocks very funny and out going. She helped us move in with no problem.

Great customer service

Selina was great she helped me work out a great space and price! She need raise!

Quick and easy

Selina and Lori took great care of me I have a storage in Jupiter and they helped me make my payments fast and easy! Their an awesome team!

Selina was awesome! Would recommend to all my friends!

Selina and lori is very good works. They did everything to make my move easy. Thank you ladies

Selina, adn loro are the must dice funny helpful ladies that i have ever meet

Lori was awesome, friendly and patient. Very knowledgeable about her job and service. Everyone who works in customer service should be exactly like her. She made moving easy and less stressful!!

It was fast, efficient, and employees were helpful

Selina & Lori were super helpful and nice. Awesome ladies.

Paul was awesome and such a nice guy. Gave us all the info needed and showed the unit before hand, normal policy but still good to see before.

Lori was very helpful did a great job

Very helpful and gave me a good rate.

Selina and Lori helped me check in to my unit. They were very friendly and extremely helpful.

Selena was very informative and helpful..! She’ll make you feel right at home! Definitely recommend anyone looking for storage.

Friendly, They help you very much. Perfect...

Amazing Management. It’s been rough lately but she works with me and it makes something complicated a lot easier to get through.

Selena was great! Quick and easy!

Good location, good facilities, good prices. Paul was excellent!

Paul was very helpful. Place was nice and clean

Convenient and clean. Paul was very helpful!

We had a great time retrofitting there Monument sign and other signage on the building

Paul was incredibly polite, professional and efficient. It was a very positive experience, securing a rental space for my vehicle and a storage unit!

Selena was very helpful and informative. She helped me find a storage in a short amount of time and it was exactly what I was lookin for.

ALERT!!! If you should have your items in another storage other than this location. You need to immediately take them out and place them here. The service is absolutely GREAT and thanks to Len for his support in helping me. You guys at this location ROCKS!!!

Selina was amazing! She was attentive and very helpful would reccomend to go to her.

Salina was very helpful and made the initial set up very easy.

I went in to one location at almost closing time where ROSE took care of me but they didn't have what I needed at the time. She called Selina and and told me not to worry I will be taken care of. Selina stood after closing time till I got there. Selina found me what I needed at a great price. She was not rushing me out, she really took her time and was very understanding to my situation. She was very caring. Thank you for your great customer service.

I was in about 2 weeks ago. Selina was very friendly, knowledgeable and extremely helpful in helping me rent my storage unit. I definitely will recommend this location to my friends and family. Thank you Selina for your EXTRAORDINARY customer service.

I went to thise storage and let me tell you somthing, it was amazing all the employees were so nice, apecialy Veronica, she was the niciest and she was very helpful. I recomend going to this storage

Yo necesitaba un storage a última hora y en ningún lugar me quisieron ayudar, en cambio en este, yo fui su prioridad. Veronica fue un ángel conmigo y me brindó la ayuda que necesitaba. Yo recomiendo y recomendaré siempre ir a este storage y ser atendido por personas tan maravillosas como lo es Veronica, muchas gracias 10/10.

Excellent service, Selina was very nice, professional, and helpful. The storage was very organized and clean, and we felt very comfortable with our belongings there.

Tenice was nice and amazing so helpful

Tenice and Selina was very nice and helpful and had great customer service and took time with my rental and I will let everyone know about renting at this location

Tenice was so helpful!

Tenice was fantastic and had exceptional customer service skills

Veronica made things happen! Thank you!!

Nice staff. I rent at a different area Came to ask a question on my way to school.

Myra was very helpful with showing me the unit and explaining all the prices to me. I’m very happy I chose this storage place over other ones in town.

My experience was very sussesful customer service was great and friendly i would definitely recommend heyyyyyyy

They make you write a review before you can finalize your signing up its really weird.

Sheena is such an amazing gift to this company. She was so informative and polite. It was really hard for me leaving all my personal items while I'm in between house and so glad she was the one who set up my storage locker.she explained all the fees so that I wasnt surprised at the end and was very thorough about specials and billing processes

Gilbert was very helpful

A + service the managers are awesome very friendly, very clean facility I love my public storage.

Public storage is great, clean and feasible in location although a little pricey compared to other storage places nearby. Amber is an absolutely wonderful and pleasant person to deal with she is clear and precise in detail, very professional. Loved the experience although i wish it were a little cheaper in price but in a positive note, its clean and very presentable!

Excellent staff and very friendly, thanks to OMAYRA & VALERIE great job. That's customer service

Gret service and and very professional and knowledgeable staff. Ms. Theresa, Sheena and JoJo saw to it that I got my unit promptly and painlessly as possible ( I still had to pay tho! No way around that one yet). I strongly recommend this location for all your storage needs If you live in the area. Outstanding!!!

Sheena was a great help in getting me an out of state first time college student a unit. She was also super funny and made the whole experience so much easier !!!

Great and friendly customer service!!

This public storage location is great. Sheena is absolutely wonderful. She always makes an effort to ensure the satisfaction of the customer. She provided us with a detailed explanation of everything and was always open to answering any questions we had. She is extremely kind and definitely made us feel comfortable at this location. I would recommend this public storage to anyone looking for extra storage space.

I was helped by sheena, she was really helpful in the process of reserving my storage unit, she was funny, and very specific on the lease and very nice. I highly recommend her to anyone needing any help!

Thank you Amber for showing me options and getting things finalized quickly and professionally. Great storage choices.

By far this is one of our best experiences with Fl costumer service, Sheena from Alafaya has raised the bar by providing us with EXCELLENT service. We had to changed our appointment about 4 times due to out of out control events and she always kept a friendly and polite attitude, very patient and courteous. Sheena took her time to explain and satisfy any inquiry we had. Will definitely recommend this location.

Sheena is great, she took time to explain the process and get us a good space and price.

This place is amazing it has great rates and very friendly staff that are willing to go above and beyond the Call of Duty. They were more than willing to show me around the whole facility just for the asking. I highly recommend this place not just for the rates before the friendly faces

Great customer service!

Sheena is a boss. She owns the place. She never leaves. That is her home. If I had a million I’d give it to her. She is the best worker I’ve seen. Helps out and is always positive with a smile.

Was greeted and helped by amber who was wonderful. I will only store my items here at this location.

Had the best experience at public storage! The staff is very nice and knowledgeable. The facility is very clean! Highly recommend!

The representative stayed more than a half an hour later after closing to wait for my husband and I to arrive with the moving truck to move our things into the unit. She was so helpful and accommodating. Couldn't have chosen a better storage place.

Public Storage at Alafaya is awesome. Clean friendly staff NO BUGS 😁.. Sheena the office Manager is extremely pleasant. Rates are very reasonable...

Awesome location

I went today to rent a unit and have a good experiance with Omayra Managrer in this location ....awsome costomer service .....Thank you OMAYRA

Wbat you expect form a self storage

My experience with public storage today was awesome. The young ladies were professional and friendly. Sheena, omayra, and rose were great. I would definitely recommend other potential renters to this location, Thank you.

Sheena was very nice welcome me with a smile & great attitude.she help me get in a space that was affordable to me.thanks Sheena ...

Sheena was so helpful she made sure I had everything I need to get settled,it was the quickest and easiest decision I’ve ever made. Thank you

Sheena and Lynnette were awesome today with me and my family! make us laugh and super attitude!! love to do business again !! thanks ladies !!👍🏽👍🏽

This Public Storage location really stands out from the rest. The units are on par with other Public storage units, which are outstanding. It was really the stellar customer service I received that impressed me the most. Lynnette and Sheena not only helped answer all of my questions but were very entertaining during the paperwork process. They helped me pick out the right supplies as well to keep in my unit. They went well above and beyond the call of duty to make sure I was happy. Lynnette and Sheena are true assets to Public Storage! Thanks guys!

Customer service by Sheena and Lynnette was great!!!!!!! Neat people and Groovy personalities!!!!!!!

How to make a payment

No grudges, just facts. The individual I met with assumed that she was doing me a favor by allowing me to decline insurance that they offer and clearly says its not required in their contract. I also was given a used lock for purchasing at full price ($20!) and I was told first month is $1.00 but walked out with a bill of $70 after being told to pay the next month pro-rate and "administrative fee". Kudos for Sheena staying a few mins after 5pm to register me - have to acknowledge the good. Recommend looking elsewhere. 👉👉👉 ________________ Update as of 2018.07.20 Was given the # for district manager Diane, who apparently "checks her voicemail twice daily" according to her vmail. Have called last 4 days in a row leaving voicemail each and everyday with no reply. Pretty horrid customer service!

Sheen was great! Very polite an easy to talk to.she answer all my questions. Let me view the unit it was nice and clean.the property was well maintained. I was undecided about where to rent but after speaking with sheen with her pleasant attitude my decision was made.

Shenna was friendly and very helpful when it came to explaining to us how everything works. Very professional, she try to get you the best deals whenever possible.

I had a great experience here! Rose Juanita and Omayra took care of my lost list of issues plus gave me the great convo as an added plus. Most Public Storages suck so 10/10 for these ladies 🚺