Public Storage Self-Storage Units at 1851 N Alafaya Trail, Orlando, FL

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 16/moSmall 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 16/mo $21Best Price Label -
5'x5'Online only price$ 29/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 29/mo $38Best Price Label -
5'x6'Online only price$ 31/moSmall 5'x6'- Climate Controlled
- Inside unit
- 1st Floor
$ 31/mo $41Best Price Label -
5'x5'Online only price$ 32/moSmall 5'x5'- Outside unit
- Drive-up access
$ 32/mo $43Best Price Label -
5'x5'Online only price$ 32/moSmall 5'x5'- Outside unit
$ 32/mo $43Best Price Label -
5'x10'Online only price$ 42/moSmall 5'x10'- Outside unit
$ 42/mo $56Best Price Label -
5'x8'Online only price$ 43/moSmall 5'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 43/mo $57Best Price Label -
5'x10'Online only price$ 45/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 45/mo $60Best Price Label -
5'x10'Online only price$ 46/moSmall 5'x10'- Outside unit
- Drive-up access
$ 46/mo $62Best Price Label -
5'x15'Online only price$ 75/moMedium 5'x15'- Outside unit
- Drive-up access
$ 75/mo $100Best Price Label -
4.5'x15'Online only price$ 76/moMedium 4.5'x15'- Outside unit
- Drive-up access
$ 76/mo $101Best Price Label -
10'x10'Online only price$ 80/moMedium 10'x10'- Outside unit
- Drive-up access
$ 80/mo $106Best Price Label -
10'x10'Online only price$ 84/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 84/mo $111Best Price Label -
12'x25'Online only price$ 88/moParking 12'x25'- Uncovered parking
$ 88/mo $117Best Price Label -
10'x10'Online only price$ 88/moMedium 10'x10'- Outside unit
$ 88/mo $117Best Price Label -
20'x5'Online only price$ 109/moMedium 20'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 109/mo $145Best Price Label -
10'x15'Online only price$ 140/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 140/mo $186Best Price Label -
10'x15'Online only price$ 150/moLarge 10'x15'- Outside unit
- Drive-up access
$ 150/mo $200Best Price Label -
10'x20'Online only price$ 170/moLarge 10'x20'- Outside unit
- Drive-up access
$ 170/mo $227Best Price Label -
10'x25'Online only price$ 180/moLarge 10'x25'- Outside unit
- Drive-up access
$ 180/mo $240Best Price Label -
20'x15'Online only price$ 217/moLarge 20'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 217/mo $289Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
East Orlando Storage Units Near Alafaya
This Public Storage on the east side of Orlando is located on Alafaya Trail just north of Colonial Drive, making it a convenient spot to find affordable self storage solutions.
At this storage facility, customers will find a variety of indoor storage units, outdoor storage units and climate controlled storage units. This facility also offers rental parking spaces and enclosed units designed for vehicle storage, as well as RV storage and boat storage options too.
Important documents, mementos or keepsakes can easily fit in a storage locker, while a 5x10 storage unit can hold all of that plus boxes of clothing, electronics and athletic equipment.
If a big day of shopping at nearby Waterford Lakes Town Center gets out of hand, a 10x10 storage unit can fit household items, including tables, chairs, small furniture, lamps and interior decorations.
Residents living near University High School can clear out a cluttered spare bedroom or messy garage with the help of a 10x20 storage unit, which can fit bed frames, mattresses, tools, bicycles, couches and more.
Easily accessible from State Road 417, State Route 50, State Road 408 and State Road 420, this is a convenient location open 7 days a week with a manager who lives on site at the property.
No matter if it's apartment residents in Union Park, a growing family in Alafaya or a business that's downsizing near University Park, there's never a such thing as too much storage space - when the time comes to find some extra space, or just pick up some moving supplies, call on Public Storage to provide great customer service and cheap self storage units.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 498)
Teri and Tami were wonderful!!
Exceptional service and professionalism especially Tammy 👍👍👍👍👍👍👍
Tammy F. is an absolutely amazing and exceptional Customer Service Rep. She has helped and guided me through a tough time with my unit. Thank you from the bottom of my heart. ALL GOLD STARS FOR TAMMY *****
Tammy is very helpful and genuine, she does her best to address any questions or concerns you may have.
Nice tiam front desk unit cleaning
Tami was great! She made the check-in smooth and fast! I highly recommend this facility to anyone looking to store their stuff.
We came to this public storage and Tami did a wonderful job helping us. She showed us the unit before renting to know if we liked it. Extremely helpful. Will definitely be coming back here
I had an amazing interaction with manager Tami today. My father & I came in with lots of questions and Tami was super polite and helpful in answering all of them. She never seemed bothered and was passionate about helping us with our problem. She was able to solve it and get us back on our feet. Thank you.
Tami is an absolute joy to work with. She went well out of her way to ensure that we got the space that we needed.
Tami helped with the app Thanks
Tammy was great good wrk ethics very friendly
We have a very good experience with Public Storage. It’s easy and work 7 days a week and the manager Tammy is is very helpful.
Tammy was extreamly helpful getting us set up and exactly what we needed ! Thanks again
Tammy is the best very clean location service is great. Pricing is good
Tami helped me with my rental and made it easy
My daughters lock was jammed and Tami rescued us. Thanks for your patience
Tami was extremely helpful to me. I had issues with my unit and she worked with me to fix it. Great customer service !
The experience was amazing. Tami was super helpful and very professional. Will recommend.
Great
Tami was very helpful in my rental
Tami. the representative at the facility was a life saver! She helped me out immensely! Keep up the good work!
Ms. Tammy was very nice and attentive. The place was very clean. I definitely will recommend to my friends
Tami showed us around and was really nice
Tami was very helpful and the process was simple!
TAMI WAS A GREAT GELP. SHE WAS ABLE TO ANSWER ALL OF MY QUESTIONS. A great person to work with
I worked with Tami. She was abkr to help me pick out the right size for my stuff. She even showed me the size that I thought would fit everything. Glad she was there to help me.
Quick and smooth. Thankful for Christine.
Christine helped us as soon as we arrived. Great service, you can tell she cares about the guests and keeping everything clean.
Nice employee
Working with Stephanie today was definitely a pleasure She made sure I UNDERSTOOD EVERYTHING! I would definitely come back in the future ..
Tami is extremely helpful she’s patient and really took the time to explain rental policies. She’s very knowledgeable, assisted with my rental concerns and was able to help find a unit the was suitable for my personal belongings. Great customer service skills and support.
Tami helped me find the space I needed, Thanks
Good
Tami was very helpful!!
Our registration expired so you’re kicking us out after we paid for the month. Not giving us 1/2 months rent back. That’s really disappointing and greedy.
Tammy F. was such an awesome person to deal with. She had a great, friendly, polite attitude. She was a+ to my needs.
Tammy helped move my reservation and get me the space I wanted.
Nothing but good things to say about this property!! Thank you Mya especially for your help!!
Thanks a lot Maya for your help and support . Highly recommend
Property Manager Tammy provides Excellent customer service and always available to meet my needs as a client.. I would this location as a storage facility!!
Mario was very professional. He helped us to find a unit to meet our.needs.
Mario got me the best deal and service anyone could ask for , thank you with my move in!
Mario great service! Thank you PC!
Wow what patients this Manager had Christine was so wonderful today the system was giving here issues and I almost left and said forget it but she was so sweet and helpful I stuck it out she was a great help today saved me money too thanks for the great service
Christine was so awesome with her help and customer service.
Karla was really helpfull such a great service
Renting a unit Tami did an awesome job helping me get what i need and then reserving for me Definitely 2 thumps up for her for everything !!!!
Tami was very helpful
I won a storage, came to pick it up, and there are no things that were in the photo
Tammy is amazing so kind and helpful! Will definitely continue using this location and working with her!
Tami is really knowledgeable and helpful to find what will work best for your needs! Always so patient and kind any time I have to go into talk with someone! Will continue using this location!
Nice storage unit s, nice friendly staff 10 stars
Karla gave me an amazing service
Karla has great customer service and support
Rasheed, by far was the best customer service I've had in a long time which is hard to come by. Some businesses just want your money and get you in and out. She showed patience and was very informative. I will definitely refer others that I knoe or run across. She definitely deserves more than 5 stars. If only she could work multiple places when we are in need!
Rasheema was great! She helped me with everything I needed.
Rasheema was very beautiful and helpful , good worker
The people here are just great. Very helpful and kind.
Excellent service! FROM MYA.
Mya gave me excellent service!
We are so happy, Tami was very professional n very friendly. knows what she is doing thanks Tami.
Karla did a great job and went beyond!!!!
The Manager Rasheema was more than helpful and got me set up in no time! Thanks Rasheema!
Anna was great
Had a great experience. Anna was so nice and super helpful.
Anna is a wizard at her job, her service was efficient and speedy, you read nothing but headaches and she made my rental quick and painless.
Karla helped me out with my move out date. Great customer service
Karla, has always been a pleasure to deal with. I highly recommend her services and location! This is my third time renting and have never had an issue. 👍
We used the Public storage facility on Goldenrod Road where Karla was our Manager. She is a top notch manager who is helpful, caring, considerate and very professional.
A1 service and clean facility. Didn’t miss a beat with several people waiting in the office she took care of everyone with the same care and attention. Thanks anna!
Karla gave me an amazing service.
Karla was very helpful, I recommend Public Storage for anyone who needs a storage unit. Very clean and nice facilities.
Karla was extremely helpful. The facility was very clean
Anna is really nice and professional . It was almost 6pm time to close and she took care of us...
Karla gave a very good service. She is excellent. Thank you very much Karla.
Good storage facility. Rent increased a few times over the years but nothing dramatic.
Best customer service!! Josie is amazing, highly recommend this location!
Property Manager Josie was very professional and helpful!!
Great experience and service with Anna.
karla was very helpful, The app makes things easier to open and close the gate. I dont have to remember my code!
Karla was extremely helpful. Assisted in every way. Opened doors. Very polite.
Jeanette was fantastic !!
Great customer service Rox and Josie
Nashaly Excelente atendimento
Rox was awesome! Very helpful and amazing customer service!
Nashaly was very helpful and cordially
Nashaly was great! Highly recommend this storage spot
Great place to store excellent customer service provided from Nashaly and josie very clean recommend for all storage needs
Nashaly 5 a star representative of PUBLIC STORAGE, shows great public relations. She always makes our day at the facility fantastic. Hard working individual. 👍
Not happy about the price going up every few months or so and in the past year had to switch my unit 4-5 times just to keep the price down for a inside unit
Great experience! Nashaly was very friendly and helpful. Thank you!
Karla Was nice knowledgeable and courteous.
Karla was great exelent service.
Karla was amaizing
I’ve been a Public Storage customer for a while now, their services are amazing and their treatment, especially Karla at the Rental office. The only drawback is their prices and their increase after 6 months.
Veronica and Karla where amaizing
Karla was amazing with customer service very attentive!
Karla was great amazing customer service
I want to thank Nashaly. She was friendly and super helpful in answering my questions. I’d recommend this place. Easy experience overall .
The manger she is excellent very knowledgeable and understanding of what a customer needs. Very clean inside and out the location! I am very happy and pleased of being a client. This public storage across from RaceTrac on Alafaya. Keep up the good work Ms. Nashley🤗
I’ve been put my belongings in Storage since 3 months in the Public Storage in Alafaya, the team is very helpful and understanding specially Nashaly she’s very professional 😊.
This public storage location is one the best . They are clean,safe , and have great staff members . The Customer services provided by Nashaly was Amazing . She was full of Good energy , patient and very helpful . She was able to help me with all of my questions and concerns (regarding storage space needed and pricing ) . She made the moving process easy . I recommend this location to anyone looking for storage space
Myra was so amazing she helped me move in my uhaul so fast!
Nashaly was professional and courteous
Everything was very easy and the staff was absolutely fantastic alondra helped us pick out the right size and even provided a tour extremely kind and helpful 10/10 would recommend
Nashaly was great , she gave me all the information I needed and was very respectful and patient. Also this site is always clean .
Nashaly is so sweet and so good at her job she always helps me when I walk in to her office or if I have any questions she’s always there to answer them.
Hi Public Storage my name is Curtis Vance I went into your location and Nashaly was very excellent she helped me out I appreciate you guys letting me onboard thank you very much
I just want to thank nashaly for providing me with a great service.. She is awesome.. Definitely will recommend this public storage...
I wanted to say thank you to Nashali for all her help she explained everything and made the process very easy and also fast. The place was very clean and professional . Thank you again.
I went for first time to rent a space for all my things and Nashali helped me with my rental she was nice and efficient very happy with my choice.
I am a college student moving, and naturally I'm no stranger to a hassle. There were several issues that were popping up, but D'Mya was of great assistance in getting these issues resolved in a professional manner. Whenever I go to PS, I hope she's there to help!
Customer service was really great! Went above and beyond to help me :D
I was very well looked after by NASHALY, she is very kind, she informed me and gave me precise instructions to be able to rent a space in this property. I am very satisfied with her service
D’Mya was very helpful and professional and the entire area was neat and clean. Thanks for your help. Oscar
Finally a storage place where the employees are actually on top of things and keep the place clean. Spoke with Nashaly a couple times she very helpful and polite I will be using this storage for awhile now
When I went in to purchase my unit Nashaly provided me with excellent customer service she showed me the unit and provided all the necessary details on renting out the storage unit she made the process quick easy and she definitely knew what she was talking about if you need a storage unit definitely come down and speak with Nashaly
Great customer service Jeanette a true professional and exceptionally helpful!!
Max was super helpful and even stayed after close to help me out. My reserved size was unavailable so he offered a larger size for the same price.
Thank you for great customer service Noli & Rose.
Noli and Rose provided exceptional service. Both delightful young women and very friendly.
Had a chance to stop by real quick one day after work and had a wonderful conversation with a pretty young lady name Nashaly! She gave me any my mom a tour and was very helpful with the process and cost of the storage units! We were both highly impressed with her customer service persona! I’m thinking I may offer her a modeling job! She’s pretty fantastic! You have a superstar on your hands!
Selina fue muy amable conmigo, me resolvió rápidamente mis problemas. Muy agradecido.
Excelente servicio Rose
Paul is amazing he really looked out for us!! Thanks paul!!
Sue was excellent and very helpful. I would absolutely recommend Public Storage. Ask for Sue.
Sue was very helpful & exceeded our expectations when it came to customer service & getting us everything we needed to get moved in, I highly recommend this facility
Very professional and outstanding staff Max was very detailed and helpful with my process of moving in
I've moved and had my things in storage more times in my life then I'd like to admit and let me tell you Ms. Sue was the kindest, most patient and helpful person I've ever had. She took extra special care to help us with our situation and did her best to accommodate our hectic day that day. It didn't even feel like we were renting a space, it felt like a conversation with an old friend. Even for my 7yr old special needs daughter, which is usually really impatient, it was a fun experience.
Whenever I've had a question or needed assistance over the phone or at the office, I've received outstanding customer service that's always been helpful and friendly. Thanks, Sue!
Ms. Sue was very welcoming and accommodating.
Sue is so amazing helped me with everything and was so friendly as well. THANK YOU SUE
Sue is awesome.
Sue was a great help I loved her I would recommend her to anyone she very nice and patient
Sue has an amazing attitude and helped me lock in my reduced online rate. Great overall experience.
The facility is clean and well taken care of. Great variety of storage units. Len helped me and my family in finding the perfect storage unit for us. Len was professional, thorough, explained everything clearly, kind, and friendly. Thank you so much Len!
Wonderful costumer service. Property manager Sue who helped me with everything really impressed me with her professionalism and customer service skills.
Sue is the best She help out very quick and professional love it 👍
Quick friendly associate, in store, was able to have car storage, uncovered, reasonable cost
Excellent customer service. They made the process quick and easy!
Very professional!! Ms. Sue was amazing and super helpful with getting me a storage space
I rented my storage here and the front desk clerk Sue is great very helpful nice and professional.
If you ever want great customer service at this location, make sure you go on a day when the property manager, Sue-Kim, is there! She’s amazing and goes above and beyond to help. Thanks Sue!!!!
It's been a couple of weeks now since visiting this facility but I continue to remember the excellent customer service that my boyfriend and I received from Jeanette! She was very professional, courteous and knowledgeable of the situation we were experiencing. Thank you Jeanette, we will refer our friends and family to your facility to get the outstanding attention that Public Storage customers deserve!
Jeanette was awesome and very helpful. Explained my options and pricing flawless and was able to address any concerns I had.
Lori and Ayanna were so friendly. Wonderful customer service.
Lori was very personable, and professionally courteous.
Lori's professional knowledge and pleasant demeanor made my experience with Public Storage a smooth transition...Thanks Lori!
Lori was such a great help, i wouldn’t want to be helped by anyone else. I came in not knowing what to do and she was so happy to help me and my friend
Laurie was such a good help today like her hospitality and her warm Make me would definitely come back
I started renting out a space here earlier this month but forgot to leave a review about my experience. Lori helped me set up my rental. She was super helpful, sweet and funny. She gave me all the information necessary and made my experience truly wonderful and I appreciate her hospitality!! Definitely recommend this location due to their team. Thank you so much Lori!!!
After looking at multiple storage locations in the area, I was able to select publix storage due to the customer service I received, especially when the size was available. I got all the answers I needed in order to make my decision of where I was going to store my valuables. Carolyn was fantastic, and public storage got a new tenant.. Nelson is happy... 😷
Lori was great! She helped me complete my reservation and get my unit. She was very helpful and knowledgeable.
Lori & Bilmarie gave me the HBO special (helped a brotha out) and got me into my new storage unit easy and helped me saved! Definitely recommend this place to anyone looking to save time and have an easy experience:)
I had an excellent service by Lori, she’s very kind and helpful. Also, she was very detailed and explained everything perfectly. I recommend this storage for anyone who wants an excellent service and prices are good as well.
Lori is a great person, she helped me a lot with everything, and the service was so easy and quick. Thanks to Public Storage
First of all Lori was amazing and gave me incredible custom service. I couldn’t ask for more help. How is she not working in corporate yet because she deserves it!
Lori helped me and explained everything so perfectly ! I messed up on my reservation and she fixed it with no problem. She also let me look at my storage before i moved in.
Lori from Public storage was very friendly and helpful! Best experience I’ve had from any Public Storage unit! Give this lady a raise 🥳.
Lori was super sweet and very helpful!!
Lori had great service and helped me with all my questions. Really made my move in process easy
Lori was absolutely amazing! Quick and easy, very happy I chose this location.
Lori was amazing, she was able to give me my requested unit and provided incredible customer service. I would absolutely rent here again
Thank you so much Lori for your time and help!!!!!!!
Lori was extremely helpful! Very kind and courteous !
Quick, easy and reliable service. D'mya and Laurie were amazing, and helped me secure a convenient unit in a short amount of time. Extremely nice and professional, and would highly recommend checking them out!
Lori was espectacular, she is very professional and helpful. God bless her
Lori was amazing and got everything I needed quickly and efficiently. Love her. She was wonderful enough to listen to my current difficult situation.
Lori was very quick and easy. Getting the unit was very simple and we went through with the storage unit smoothly!
Lori was extremely helpful and made our experience here great. Getting our unit was very simple. Would definitely recommend!!
5 stars. Used to work here and have never seen a 10x15 CC for $109 but I locked that in around October - and just moved out today. Clean facility. Recommended for less than a year because they will raise your rent.
Great customer service. Fast service. In and out in no time. No hassle.
Lori gave me amazing customer support! First time renting a unit and it was so easy and professional with Lori, will definitely recommend this location for renting units.
Ms. Lori was very nice and the whole process was easy!
Lori was amazing. We had some technical difficulties, but she showed great patience and perservered through the difficulty. Great job, Lori! Thanks
Lori was so helpful and kind! She made my experience so easy and great!
Lori was very nice and helpful with the process. She suggested the house pak, but when we explained it wasn’t necessary, she was very understanding. Good customer service and helped out my father with the process of setting up an appointment.
I give Lori and D'mya 5 star. They did an amazing job in helping me out in find the best storage unit for me. I appreciate there great service and attitude.
Would highly recommend! Lori & D’mia were very helpful!
Lori and D’mya were absolutely PERFECT. I got my unit with no hassle, they really helped me with getting the appropiate unit. Im glad i picked this storage company.
Lori was very helpful to me today and I was having a bad day and sometimes a kind word or friendly attitude goes a long way..
Good customer service, very helpful and gave me all info that I asked
Lori is the bomb. Great attitude
Lori was amazing and very helpful! Would recommend this location and her assistance to anyone, anytime!!
Lori was super fast and professional great customer service!!!
Lori was super helpful and an amazing personality! I’ll definitely rent here again!
Lori was an amazing help! I’ve had zero issues with this property or the unit! Thank you Public Storage!
Lori was very helpful and friendly during the encounter! She was also very polite. Good customer service!
Lori was fantastic!
Selina did her job fantastic. Everything were on-time and she explained all things clearly.
Selina did an excellent job in a short notice. Great customer service got me a great deal on unit. I highly recommend this location.
Selina is awesome, really appreciate all the help. Thanks!
Selina made our rental experience quick and easy. She was very knowledgeable and funny and got us what we needed. Excellent customer service !
Selina has a great personality, showed me options, in and out in 10 minutes
Selina was great with getting us a storage unit fast and had us laughing the whole time!! Thanks selina!
Selina was great!!! Their prices are awesome!! Would recommend this place to all my friends!!
Salina was awesome she helped me out very fast and efficiently
Jeanette was the best! She was very patient and very kind! I will recommend this office to all who need extra space! Thank you so much for all the help :)
Great service!
I appreciate Selina's assistance in working out the pricing for my space. Excellent customer service and great location. Thank you Selina! 5 stars. Thanks. K. Weaver
Loved the service and the people thank you
Carolynn provided me with great customer service even through the rain!!!
Buen servicio, staf amable
Selena and her team are the best! Worked fast and friendly to get me the best unit for the money
Salina is kind courteous and very efficient, highly recommend!
Selina was awesome kept us dry in these baby hurricanes!!
Selina was out of this world awesome
Selina was awesome love storing here
Lori was awesome, made things easy for me To figure out what I needed!! Thank you!! Patrick McCarthy
Excellent friendly services. Explained everything we asked and presented every option available. Best place to rent a unit. Selina is awesome! 10 stars
Selina was grate she gave me awesome service
Lori met all my needs and concerns. Very smooth move in everything great! Thank you!
Selina was great. She called me to set an appt the day before. She was excellent to interact with. What a joy doing business with her.
Public storage is my go to place for my storage needs, they're always very nice and professional, affordable and flexible.
Friendly customer service. Selina was awesome. Would recommend to family and friends.
Selina perfect.
Lori was awesome she made renting my first storage unit easy. She walked me through the process and explained everything in detail. I appreciate the excellent customer service! I was able to get a great unit that was clean and wouldn’t break my wallet.
Selina was awesome would def tell my friends to come to her!!
Very friendly and helpful staff!
Lori was very healpful with assisting me in getting the unit.
Lori & Seline were a delight to work with. They were friendly, efficient and got me exactly what I needed. Would do business with them again in a heartbeat.
Lori and Selina are the Best Ever !!!! 👍👍👍 You have to come see them !! The most friendliest two ever!! Thank you for everything !!!
Lori was excellent, friendly and efficient. Made the rental process easy. Great location on Alafaya. Great prices. Clean. Convenient. Highly recommend this location.
Lori is the best!!!!!!!!!!! she rocks very funny and out going. She helped us move in with no problem.
Great customer service
Selina was great she helped me work out a great space and price! She need raise!
Quick and easy
Selina and Lori took great care of me I have a storage in Jupiter and they helped me make my payments fast and easy! Their an awesome team!
Selina was awesome! Would recommend to all my friends!
Selina and lori is very good works. They did everything to make my move easy. Thank you ladies
Selina, adn loro are the must dice funny helpful ladies that i have ever meet
Lori was awesome, friendly and patient. Very knowledgeable about her job and service. Everyone who works in customer service should be exactly like her. She made moving easy and less stressful!!
It was fast, efficient, and employees were helpful
Selina & Lori were super helpful and nice. Awesome ladies.
Paul was awesome and such a nice guy. Gave us all the info needed and showed the unit before hand, normal policy but still good to see before.
Lori was very helpful did a great job
Very helpful and gave me a good rate.
Selina and Lori helped me check in to my unit. They were very friendly and extremely helpful.
Selena was very informative and helpful..! She’ll make you feel right at home! Definitely recommend anyone looking for storage.
Friendly, They help you very much. Perfect...
Amazing Management. It’s been rough lately but she works with me and it makes something complicated a lot easier to get through.
Selena was great! Quick and easy!
Good location, good facilities, good prices. Paul was excellent!
Paul was very helpful. Place was nice and clean
Convenient and clean. Paul was very helpful!
We had a great time retrofitting there Monument sign and other signage on the building
Paul was incredibly polite, professional and efficient. It was a very positive experience, securing a rental space for my vehicle and a storage unit!
Selena was very helpful and informative. She helped me find a storage in a short amount of time and it was exactly what I was lookin for.
ALERT!!! If you should have your items in another storage other than this location. You need to immediately take them out and place them here. The service is absolutely GREAT and thanks to Len for his support in helping me. You guys at this location ROCKS!!!
Selina was amazing! She was attentive and very helpful would reccomend to go to her.
Salina was very helpful and made the initial set up very easy.
I went in to one location at almost closing time where ROSE took care of me but they didn't have what I needed at the time. She called Selina and and told me not to worry I will be taken care of. Selina stood after closing time till I got there. Selina found me what I needed at a great price. She was not rushing me out, she really took her time and was very understanding to my situation. She was very caring. Thank you for your great customer service.
I was in about 2 weeks ago. Selina was very friendly, knowledgeable and extremely helpful in helping me rent my storage unit. I definitely will recommend this location to my friends and family. Thank you Selina for your EXTRAORDINARY customer service.
I went to thise storage and let me tell you somthing, it was amazing all the employees were so nice, apecialy Veronica, she was the niciest and she was very helpful. I recomend going to this storage
Yo necesitaba un storage a última hora y en ningún lugar me quisieron ayudar, en cambio en este, yo fui su prioridad. Veronica fue un ángel conmigo y me brindó la ayuda que necesitaba. Yo recomiendo y recomendaré siempre ir a este storage y ser atendido por personas tan maravillosas como lo es Veronica, muchas gracias 10/10.
Excellent service, Selina was very nice, professional, and helpful. The storage was very organized and clean, and we felt very comfortable with our belongings there.
Tenice was nice and amazing so helpful
Tenice and Selina was very nice and helpful and had great customer service and took time with my rental and I will let everyone know about renting at this location
Tenice was so helpful!
Tenice was fantastic and had exceptional customer service skills
Veronica made things happen! Thank you!!
Nice staff. I rent at a different area Came to ask a question on my way to school.
Myra was very helpful with showing me the unit and explaining all the prices to me. I’m very happy I chose this storage place over other ones in town.
My experience was very sussesful customer service was great and friendly i would definitely recommend heyyyyyyy
They make you write a review before you can finalize your signing up its really weird.
Sheena is such an amazing gift to this company. She was so informative and polite. It was really hard for me leaving all my personal items while I'm in between house and so glad she was the one who set up my storage locker.she explained all the fees so that I wasnt surprised at the end and was very thorough about specials and billing processes
Gilbert was very helpful
A + service the managers are awesome very friendly, very clean facility I love my public storage.
Public storage is great, clean and feasible in location although a little pricey compared to other storage places nearby. Amber is an absolutely wonderful and pleasant person to deal with she is clear and precise in detail, very professional. Loved the experience although i wish it were a little cheaper in price but in a positive note, its clean and very presentable!
Excellent staff and very friendly, thanks to OMAYRA & VALERIE great job. That's customer service
Gret service and and very professional and knowledgeable staff. Ms. Theresa, Sheena and JoJo saw to it that I got my unit promptly and painlessly as possible ( I still had to pay tho! No way around that one yet). I strongly recommend this location for all your storage needs If you live in the area. Outstanding!!!
Sheena was a great help in getting me an out of state first time college student a unit. She was also super funny and made the whole experience so much easier !!!
Great and friendly customer service!!
This public storage location is great. Sheena is absolutely wonderful. She always makes an effort to ensure the satisfaction of the customer. She provided us with a detailed explanation of everything and was always open to answering any questions we had. She is extremely kind and definitely made us feel comfortable at this location. I would recommend this public storage to anyone looking for extra storage space.
I was helped by sheena, she was really helpful in the process of reserving my storage unit, she was funny, and very specific on the lease and very nice. I highly recommend her to anyone needing any help!
Thank you Amber for showing me options and getting things finalized quickly and professionally. Great storage choices.
By far this is one of our best experiences with Fl costumer service, Sheena from Alafaya has raised the bar by providing us with EXCELLENT service. We had to changed our appointment about 4 times due to out of out control events and she always kept a friendly and polite attitude, very patient and courteous. Sheena took her time to explain and satisfy any inquiry we had. Will definitely recommend this location.
Sheena is great, she took time to explain the process and get us a good space and price.
This place is amazing it has great rates and very friendly staff that are willing to go above and beyond the Call of Duty. They were more than willing to show me around the whole facility just for the asking. I highly recommend this place not just for the rates before the friendly faces
Great customer service!
Sheena is a boss. She owns the place. She never leaves. That is her home. If I had a million I’d give it to her. She is the best worker I’ve seen. Helps out and is always positive with a smile.
Was greeted and helped by amber who was wonderful. I will only store my items here at this location.
Had the best experience at public storage! The staff is very nice and knowledgeable. The facility is very clean! Highly recommend!
The representative stayed more than a half an hour later after closing to wait for my husband and I to arrive with the moving truck to move our things into the unit. She was so helpful and accommodating. Couldn't have chosen a better storage place.
Public Storage at Alafaya is awesome. Clean friendly staff NO BUGS 😁.. Sheena the office Manager is extremely pleasant. Rates are very reasonable...
Awesome location
I went today to rent a unit and have a good experiance with Omayra Managrer in this location ....awsome costomer service .....Thank you OMAYRA
Wbat you expect form a self storage
My experience with public storage today was awesome. The young ladies were professional and friendly. Sheena, omayra, and rose were great. I would definitely recommend other potential renters to this location, Thank you.
Sheena was very nice welcome me with a smile & great attitude.she help me get in a space that was affordable to me.thanks Sheena ...
Sheena was so helpful she made sure I had everything I need to get settled,it was the quickest and easiest decision I’ve ever made. Thank you
Sheena and Lynnette were awesome today with me and my family! make us laugh and super attitude!! love to do business again !! thanks ladies !!👍🏽👍🏽
This Public Storage location really stands out from the rest. The units are on par with other Public storage units, which are outstanding. It was really the stellar customer service I received that impressed me the most. Lynnette and Sheena not only helped answer all of my questions but were very entertaining during the paperwork process. They helped me pick out the right supplies as well to keep in my unit. They went well above and beyond the call of duty to make sure I was happy. Lynnette and Sheena are true assets to Public Storage! Thanks guys!
Customer service by Sheena and Lynnette was great!!!!!!! Neat people and Groovy personalities!!!!!!!
How to make a payment
No grudges, just facts. The individual I met with assumed that she was doing me a favor by allowing me to decline insurance that they offer and clearly says its not required in their contract. I also was given a used lock for purchasing at full price ($20!) and I was told first month is $1.00 but walked out with a bill of $70 after being told to pay the next month pro-rate and "administrative fee". Kudos for Sheena staying a few mins after 5pm to register me - have to acknowledge the good. Recommend looking elsewhere. 👉👉👉 ________________ Update as of 2018.07.20 Was given the # for district manager Diane, who apparently "checks her voicemail twice daily" according to her vmail. Have called last 4 days in a row leaving voicemail each and everyday with no reply. Pretty horrid customer service!
Sheen was great! Very polite an easy to talk to.she answer all my questions. Let me view the unit it was nice and clean.the property was well maintained. I was undecided about where to rent but after speaking with sheen with her pleasant attitude my decision was made.
Shenna was friendly and very helpful when it came to explaining to us how everything works. Very professional, she try to get you the best deals whenever possible.
I had a great experience here! Rose Juanita and Omayra took care of my lost list of issues plus gave me the great convo as an added plus. Most Public Storages suck so 10/10 for these ladies 🚺
Do you or how . Ever have storage units abandoned. Have the information to people to purchase the unite?
Sheena/ Thravon was very helpful. They answer all my questions and was very polite professional and patient with me. The property , office and the storage was neat and clean.Great girls with the best attitude!!! Thanks again
We’ve been with this location for just over 6 months and we couldn’t be happier. We’ve recently had to move to a bigger unit and the process was super quick and easy AND the awesome girls there made sure we were getting the best deal they had. We have and will continue to recommend this location because of Sheena and Thravoni (probably got that Jane wrong but I’m terrible with names!)
REALLY BAD COSTUMER SERVICE. If I could give a no star I would, I went in Sunday morning and one lady that works there (I didn’t catch her name) was super rude, disrespectful, and unprofessional. It seem like we were bothering her with our presence. I ended up leaving because of the way she was acting towards us. From the moment We walked in until we left she was impolite. I will never go back again.
Sheena was very helpful and the facility was clean.
Everyone was very kind and I got in and out really quickly -- Sheena and JoJo were great! Would recommend.
I had the amazing opportunity of meeting Ms. Sheena. She was very informative and answered every question I had. I rent out a storage space every summer and I will definitely be coming back to this public storage next year!
Very helpful, good service--shoutout to Amber
Well organized friendly knowledgeable well informed very good at her job very friendly
Sheena was amazing! So kind and very courteous which is rare to see now a days. I would come back to this location any time because of the level of service she provided. She should be running multiple locations and not just one the way she handles things.
Rose and Keysha are awesome definitely visit this store. Customer service is AWESOME.
Sheena and Amber were such a big help for my fiancé and I today! After a few complications with another storage center, Sheena and Amber really took the time to help us and provided us the perfect solution! They are the best!
Sheena and Amber are two wonderful ladies they are friendly and very down to earth and genuine too. They always offering to help and assist with whatever’s needed. Their personalities truly inspire a sense of safety and security. In overall, their customer service is excellent! Truly recommended.
Amanda was great - helped me find what I needed & got me out of there in a timely manner.
Sheena and Amanda were amazing. They help with all the question I had.
Everyone's super friendly, got everything done quickly. Employee Amanda was an absolute delight she was very helpful and so nice. Sheena the pm was out on the property cleaning. And they were both so happy and you can see they really love there jobs.
Left a speaker in the truck. Person who cleaned the truck once I dropped it off didn't try to contact me nor held on to it. Just took it - highly doubt they threw it away. Either way. Untrustworthy employees.
No problems.
This is an amazing place with great people. Len was very helping and rose made our time here a pleasurable experience. I recommend this place to anyone. Great price and great deals.
The lights are broken and it's been months since they were fixed with two restrooms they are always closed and in the night someone can't wash their hands if you are late one day of rental they block the gate for you, for how much they charge they should have the lights fixed and and have the restrooms opened what kind of service is this?
Amanda, was amazing we have been looking for the right storage size and location for our moving transition. After visiting several location, Amanda, locked it in... hassle-free, very helpful and patient once I made my decision, I was signing the paperwork in minutes.
Nice property
This is a great place to rent. It's clean and well maintained. It's like coming into my own home.
Susan and Lilly were very kind and helpful. In addition, the location is perfect! I would definitely recommend this storage facility to anyone in the area.
I had such a incredible exprience in fact, Very High spirits and very welcoming! Lily and Amanda were very focus on achieving my desired needs and renting the exact storage unit that met all my needs. I would highly recommend there business.
The worker Anthony was a great help!
Anthony was extremely helpful and friendly throughout the whole process!! Excellent experience overall!
Great price, super easy to set-up! First time storing and Rachel was extremely helpful walking me through the process.
With my experience as a college student, many local businesses love to take advantage of college students and their personal well being. But I can honestly say I have find a place that was open-arm and welcoming. Cristina, one of the property managers have kept everything sweet and simple. From information on that actually storage to me purchasing it and filling out the paperwork for it. This is ine experience I will never forget
Excellent customer service ! Thank you to Cristina and Rachel .
The facility is clean, convenient and well maintained. Rachael, the manager is knowledgeable and professional. It was not busy when I was there so access for delivering my storage was easy. They only seem to have one dolly so I was lucky to be the only one using it.
Rachael was awesome!!! A very convenient location with lots of room for our boat. Easy ingress and exit.
Rachael is the best, took great care of me. Answered every question I had no matter how many I had so patiently and accurately. If you need a public storagw this is the place to go and she definately is the girl to see.
Alan is fraudulent he told me i needed insurance for a unit and that corporate makes them have the customers get it but told someone else they didnt need insurance for the same unit and the same stuff that i had. Than he begged me to buy mattress covers boxes a $20 lock after i told him i had one from them already. constant harassment through whole process ended up not getting the unit. Worst location thanks to alan try the other public storages in the area for honest customer service. Zero star rating.
Alan is a very good manager and he has been here a long time giving me excellent service. I have been renting since 2006 here and I have had nothing but good service from Alan and Amanda. Thank you and happy new year.
Alan provided us with exceptional customer service!! This place is the by far been helpful and great thanks to Alan.
Alan is the best thanks you for your time
Ridiculous fees and little sympathy
If this review was purely for Alan the Manager...I would of give 5 stars. But its not. I have a landscape company an store my equipment indoor. When I started some 7 to 8 years ago price was not to bad. But gradually every year the price has increased to where now I can't afford it. I am now at over $300 a month and it will probably keep increasing. I think it is disgusting...Im not getting anything different...still the same 4 walls.....why wouldn't you want to loom after long term people. Everybody gets a decent price on arrival but if ya looking long term be prepared for increasing prices. Does the price cap off or does it just keep going up. Even have spoken to head office...they ain't interested. So short term ya may be good...long term don't bother unless you don't mind your cost going up every year.
Alan was my first contact he walked me through what I needed and was spot on with dimensions. We are moving from several states away and his help was extremely beneficial. I would recommend Alan highly as your go to person.
Very positive experience with Alan, the manager there, very friendly, and he hooked me up with a special discount; I really appreciate it!
Public storage manager at this location is a really nice guy. You will get quality service here!
Alan was very helpful. Check in process went very smoothly.
I just wanted to say that Alan was an excellent manager. I rented a space for 8 months and during that time Alan was always polite and professional and answered all of my questions and needs. Great place!
Had a really good experience Amanda was very helpful an professional.
Every time i come to pay my bill or need help with something alan is always at the store with a smile and is in such good spirit. Today he called me and let me know i left my unit open. He locked it up for me so nothing would go missing. And waited for me to come so i can put my lock back on my unit. He is such a sweetheart and i recommend this place to everyone.
I would recommend this office to anyone looking for storage. Alan provided great customer service from day one until I moved out. If I need storage again. I would definitely come here
Very quick and professional service. Alan helped me and was very thorough on all explanations and details. Would recommend!
Alan the property manager was well informed and was able to effectively resolve what needed to be done. At the end he asked to make sure I was satisfied, which I felt was a real gesture of customer service.
Alan the property manager is always very friendly, knowledgable, and helpful. I have nothing but good things to say about the management and upkeep of the property and units. -Ryan L.
So far I have had two opportunities to work with Alan, and on both occasions he has been extremely helpful and courteous. For anyone who is looking for storage in east Orlando, I highly recommend Alan and this location.
It was my first time renting a storage unit, and Alan was very helpful. It was an easy process and he explained it thoroughly. I would recommend this place for storage.
Property is very clean and well maintained. Very helpful and professional staff!
I visited this place and the experience was phenomenal. Alan and Amanda were extremely helpful. Alan was genuine and was so eager to help me getting situated. A first experience I would definitely want to revive. I recommend this place and I am certain you will have a great experience as I did.
Alan was very nice and super helpful!!
Excellent service thanks Alan
I've had such a great experience dealing with Alan at this location. He is awesome! The whole process was very smooth and he found me the perfect unit to store all of my belongings for the next couple of months. The environment is clean and well kept. I appreciate the follow up call to make sure my move went smoothly. I recommend this location and would rate it with more than 5 stars if I could.
Alan was a great helper very kind and very helpful.
Clean, well kept and easily accessible and you can count on an increase in rental cost every year, without fail.
Alan is a great manager. Very helpful and a great environment. I would recommend coming here.
Alan is an awesome manager. We had a unit here for almost 2 years and from start to finish he helped us throughout. Great guy and great customer service. Would recommend! Our unit was outside and we had no problems with damage from the elements either.
I am very happy with my current storage location. The associates are very helpful with all questions and concerns I have. The units are well maintained and the facility is clean. Amanda worked on my move in and made it a very painless process. Alan and Richard are always available and very friendly. I appreciate the level of service I have received so far.
My experience was excellent during my visit today. Amanda was very courteus and greeted me as soon as I came into the store. She was very helpfull and fast. Thank you for you help!
The man at the desk kept trying to shove products and services down our throats, making what should have been a pleasant 5-minute transaction last 20 minutes. You should not sacrifice customer service in order to squeeze every penny you can out of them.
Great and speedy service, friendly employees, and great pricing! Alan helped me out, definitely ask for him!
Alan and his Boss helped me out a lot...Very professional with wonderful service...very pleased 😊
This office is exceptionally well... I dealt with Amanda and she really helped with saving me as much as possible on such a tight budget. Thank you Public Storage. I am glad I switched companies and came to such a wonderful caring place.
We got an amazing unit, half the price for twice the space! Thank you SO MUCH AMANDA and ALAN!!!!!
Best public storage in the East Orlando area.
Marian was my customer services manger she did a wonderful job answer all my questions and concerns. Marian
Good staff. Easy to deal business with.
Great customer vacade service here. Serviced by Marian, great person!!!
Not my first time storing with Public storage, but best customer service from Richard. He was very helpful.
Every staff member I did business with was cheerful and helpful. They all portrayed an attitude of a good servant, looking out for the best interest of their customer.
Alan is absolutely wonderful, great customer service and clean facility
Love it friendly staff. Awesome
For my first time getting storage Amanda was awesome and very helpful..she made it easy and convenient..it was also fast. Thanks so much!! :)
Susan R. The staff at this location has excellent customer service, especially Allen. I have rented at this location 3 times and I have dealt with him every time. He is very knowledgeable, polite and has great customer service skills. I would recommend this location to anyone. Also the building is very clean and easy to access. Great job!!!
These people are very fishy. First they told me I had to buy their $20 lock, then he really tried to push me into getting mattress covers, packing supplies and some beads to absorb the moisture. I declined however he persisted. Then, he told me it was mandatory that I buy some storage insurance. I then told him, no. Never mind, I'd much rather not get this unit. At that point he was able to decline the insurance.... So I proceeded with the rental but felt very uneasy. I regret renting it at all considering all the dirt I read online. It's crazy.
We had a great experience with our move and rental. We waited until the last minute to reserve a storage unit for our daughter once summer session was about to end. Allen was extremely helpful and we were able to secure a very large unit(10x bigger than needed) at a great discount. We are very appreciative of his help and will continue to use this facility for the next 4 college yrs. Thanks again Allen.
Marion helped me so much! Incredible service and very fast and easy to move in!
Everything I needed.
Very good staff! Marian was a great help and made my experience a lot smoother!
I was happily greeted by Marian who explained all the information I needed to know very clearly! She was a great help and very fast! If you go to this public storage, ask for her!
amazing workers that are really enthusiastic and friendly. huge variety of different sized storages to choose from. Would give it 6 stars if I could. Marian was a great person to attend to us. She was fast with our storage and had a great selection for us. Ask for her when choosing a storage! :) I will for sure be coming back when needing to rent out a storage!
Great experience! I came due to the reviews I read about Mariam! She is amazing!!
Came here last minute in need of a storage unit and received the best customer service from Marian. She was so helpful and sweet & genuinely cared about our situation. We got everything we needed in a short period of time & in a stress-free manner.
Thank you Alan. you said that you would save us a unit and you did and called us to remind us to.was very helpful. thanks again Onda
Even while very busy, Alan was of great help and awesome attitude. Definitely my favorite storage facility. Thank you.
Marian is the sweetest, most welcoming person I've met at any Public Storage! She's so funny and takes care of everything. :)
Marian was extremely helpful. I came again to rent a second unit right before their closing time. It was my fault i was late but marian took the time out of her schedule to help me find a unit, and set me up. She was very kind and courteous and understood that i really needed another unit as i was trying to help my mother find one because she was moving down here in less than three days. I have reserved about three units at this location and i have always received great service and today Marian has been exceptional. Thank you!! I have also received excellent service from Alan as well. He has always been very helpful. At one point in time on one of my accounts I did not have the autopay feature enabled, he took the time out of his schedule to warn me that I would be hit with a late payment fee if I did not remember to pay within a certain number of days. I have rented three units from this location, and it is because of Alan, and Marian's service that I have decided to use public storage. Thank you both! Giancarlo Albertini
Wonderful experience renting a unit. Marian was extremely kind and helpful throughout the process. She explained everything to me and recommended important items I needed to keep my belongings safe and secure. THANK YOU!
Great experience, Marian was a great help, helped us get in and out quickly and smoothly thank you!
Alan made the process very quick & easy. I had never gotten a storage unit before and Alan was very patient with me and answered all of my questions. I would definitely recommend!
The facilities are clean and well maintained. The staff is courteous, efficient, and helpful. The price is right and they're located in a good, secure space.
Marian was very helpful. Helped me with a good price and was very nice.
Was greeted by Tocarra and received great customer service.
I was helped by Marian ,she was very helpfull and nice, I will recomend this place to anyone. Marian was very professional and sweet. Thank you Public storage
Quite a nice place. Positioned close to the UCF campus, it's a great location for storing my dorm items over the summer. Marian was wonderful to work with and quite fast. I was out in 25 minutes with my unit and all paperwork signed and finished.
Marian was very helpful and made the process of renting a parking space very easy. I highly recommend this property.
Just wanted to thank Alan at Public Storage. So often employees will pay lip service to their customers but never follow thru. This facility was preparing to be repainted and several delays had been encountered. I store my SeaRay boat at the facility and had covered it with an extra tarp to keep overspray off the hull. Taking that tarp on and off was a pain and Alan saw me doing this. I asked him if he had a true date for the painting and he replied that he regretfully didn't. However, he said he'd put my name next to the computer and call me as soon as he knew so I could come back and tarp the boat at that time. I honestly didn't expect to hear from him. Today I was pleasantly surprised when he called to confirmed for me that the painters were onsite doing prep-work and that they would start tomorrow. Job well done and great communications!
The staff is so friendly and very helpful. The prices are fair. Great place, I feel safe leaving my stuff here!
Very good customer service, Marian is very helpful and friendly. Very accessible storage and hours.
Marian is the best employee here! She was super helpful and gave us great advice!
Our experience was wonderful! Marian completely saved us! We needed a storage unit that day and we had to get one before our flight which was the same day. Needless to say we were in a huge hurry and she pulled through for us! She worked so fast and efficiently that we made it to our flight! She, made our flight possible. Without her quick and hard work we would have missed our flight to see our family. Thank you public storage for hiring such caring and hard workers. I would rent from public storage any time. They made us feel like family!
Very helpful and great staff. Answered all of my questions and concerns and I would definitely recommend this Storage facility to anyone looking for a safe neighborhood to store their belongings or vehicles
Nice Place. Amanda was extremely helpful and extremely nice. Place i quiet, well kept, and located in a good place. Great prices in comparison to other storage places, and very friendly staff. Best choice for people looking for storage in the UCF are and surrounding areas.
The move in process was very easy and the manager was great to work with. The outdoor unit I got was actually much better than I imagined it to be since the entrance is designed in a way to shield from rain and sun, which many storage facilities don't offer. Rates are also very good. I would recommend to anyone.
Alan has always given the best of customer service. My time utilizing them for my storage needs has been convenient and wonderful. I strongly recommend them for all your storage needs.
I had fabulous experiences at this storage facility both during the time that I opened my account and the time that I vacated my property. Alan was courteous and helpful both times that I saw him and made the process quick and easy for me. There is another employee there who I spoke on the phone with before I vacated my property and she was kind too. Besides the outstanding customer service I have to say that they do fulfill their promise in maintaining good care of your property. I kept quite a few items in storage, some were wooden and plastic. During the five months I held my items in storage (my unit was an outside one by the way) I never saw any issues of humidity or moisture with my items. No bugs issue. I might have spotted one tiny spider when putting one item in my truck but that could've been from the unit or the truck itself. Either way, I have no complaints but all praises for the service I received from this facility. By the way, they throw great specials. I got my first month for only $1.00 and the fee for the months after that were very reasonable.
Brittney and Denia were wonderful. Awesome customer service. Please come see them for your storage needs.
This is by far the best public storage I have rented from. Alan was very kind and generous. he helped me vacate the storage unit and answered all my questions. Thanks Alan for everything :) 5- star with this guy!!!!!
Alan was great and fast! He understood the importance of time especially when you're trying to move within a few days. Overall great customer service. The facility is clean and well kept. Their prices are cheaper than uhaul. Plus you can't beat $1 for the first month.
Quick, speedy response to online application. Alan called to arrange an appointment time ~ all went very well processing paperwork; Alan explains everything in detail and offers valuable suggestions for storage! He has a wonderful personality, very professional = Awesome customer service! Thank you Alan!
Shopped around other facilities, and was very pleased I picked this one. It's clean, well lit, and convenient. The staff was helpful, and I would recommend this facility to anyone.
I have been dealing with Allen the manager of this public storage for the past 10 years. Allen is the best and very dedicated to his customers. Allen always ready to help for you. I have a bike shop in waterford lake town center and I have used public store for 10 years to store my product. great value and great service at this location. Thanks Allen
Wonderful. Alan is very helpful, and he makes my experience quick and easy. MW
Alan was super friendly and helpful. Gave me all of the information I needed and answered all of my questions. Very thorough with everything that I needed to know.
Great place I recommend it if you need to store valuable goods!
Alan was very helpful and help us a lot we recommend this place thank u
Public Storage Alan was extremely helpful, very thorough in his explanations and friendly and courteous. The unit was clean and the property well maintained. My daughter had used this facility several years prior and had a very satisfactory experience so we decided to try it. It was well worth it! Again, Alan was great and should be commended by his company for exceptional customer service!
alan got me in and out with a clean 10x10 in no time... good place...
Had a great experience getting our unit set up with Alan. He is very knowledgeable and helpful. The units and office are very clean.
My experience was great. Rose and Christina are fabulous and will take care of you for whatever your storage needs are?
Rose has been very helpful and she is funny. I would recommend people to rent here for storage need
Great facility whole process was smooth and friendly. I would highly recommend this location they personnel was always friendly and very helpful.
The people were so nice every time I was there. I did not have any problems with the unit at all, and they are reasonably priced. I would definitely suggest this place to anyone. I really enjoyed it :)
Very friendly, very helpful. Rose was so sweet!
It was smooth and easy. I was helped by Trystan who is not only a great associate but also makes wonderful pancakes !
It was a very smooth process...reserve online & then once there, Alan was wonderful in showing us our unit & getting all the paperwork done! He was wonderful to work with.....very professional, friendly, knowledgeable, & made our ck-in very nice!! I look forward to dealing with him from now on! Sarah Barlow
The grounds manager at this location has A+ communication skills. Nothing is hidden in paper work he explained everything very clearly. I would highly recommend them to anyone moving to the area or using there storage space units or parking spaces. I will continue using there location.
Trystan and Alan were very helpful from the time of move in until departure. There customer service is superbly delivered.
I called ahead to this location and Allan picked up the phone (he would be the only one to help me and my brother once we got to the location). In my entire consumer life, I have never had such good customer service. From arranging and filling out the entire order we needed over the phone (we were arriving close to closing time), giving us all the information we needed to rent the right facility, and even letting us borrow an umbrella to walk to the gate entry box to make sure the code worked, Allan was the absolute best employee experience I've had. He made a really strong effort to make us happy and made sure that we knew it. Alan really went out of his way to make sure that we paid the price we wanted to, but in reality, there really is no price for service like this.
The service here was great. I felt very welcomed and I am comfortable about leaving my belongings at this facility. It is clean and safe environment. I was also very pleased with the customer service. Tocarra and the owner Alan answered all my questions and assured me of any concerns. The prices weren't too bad either. I'm a college student so that was a major plus!
I opened an account this weekend. The associates were always friendly and helpful. Trystan helped us set up auto pay and went over everything we needed to know. I never had a problem with the process … I feel all my items we stored are going to be in good hands. The location was very convenient as well.
I really love the Alan and the Staff. I've used many storage unit companies and they are they best. I have a drive up unit, which is easy to access and was clean when I moved into it. I also have trailer space. I feel all my items are VERY SAFE and well watched since someone lives on site. I would recommend this site. It's well located next to gas station too. I would recommend a new fresh coat of paint on the lines in the gravel for the trailers to help guide into the space. However, everyone who parks their trailers seem to really respect everyones trailer space. I'm super satisfied with this location.
I stored my truck here for about 5 years and had a unit for about 2 years. The associates were always friendly and helpful. I never had a problem and always felt my items were safe. The location was very convenient as well.
The facilities are great and so are the people.Always kept clean!
First time customer and I was pleased with the services. Easy in and out.
Alan has been a wonderful source of help as we came in for our first time to rent a storage unit. He is very thorough, friendly and efficient. The price is right and the quality follows just the same. I recommend Public Storage.
Quick and Easy. Property felt safe and secure. Would use again if I need storage.
Had a wonderful experience with both Alan and Richard at this site. Both guys have a great sense of customer service and help guide you to the unit you need. In one case I was going to attempt to put a lot of house hold items in a 5 x 5 but Richard convinced me that I would not be happy in my particular case. After I got all my stuff to the unit, I really would have had a bad time. In a different situation I was asking for several 10 x 10s. In this case Alan pointed out I would do better with a larger unit and save some money. This convinced me to give my repeat business to this location. I am very pleased by this staff. This is how a customer should be treated.
Alan was quite accommodating. Made sure I viewed the unit so I would not rent more than I needed. The experience was fast and painless. my only surprise was the mandatory insurance seemed a little high. Wish it was more forthright on the website.
A++ Experience. The person that assisted us, Allan, was very professional and went to great lengths to make sure we had a positive experience. He was very busy, working by himself maybe because it was the weekend, but he took care of us quickly and without sacrificing service. He also made sure we had the unit that fit our needs. The location is also very good right off of colonial, and it is secured with a coded gate. I would definitely recommend this location to anyone, and Public Storage is lucky to have a good employee at this location.
This was the most helpful service I've ever received from an establishment. It was a pleasure working with everyone. Richard kept me from making a costly mistake by helping choose the correct storage size.
Alan is Amazing. Very helpful and Professional.
The staff is efficient, speedy and very kind. They helped me with all my questions and provided me with all of the options they had. Additionally, their prices were very reasonable. I reserved a spot online and got the first month for $1 only.
Location is clean and easy to access. I had a fast and easy paper work process with Crystal
Easy to and get out with a unit in minutes. I had a easy time with Rose, I loved her! Definitely recommend
Cool peeps... Rental process was a breeze. Tocarra was totally helpful and Rose was just awesome!
Alan's customer service is awesome. When I arrived he was very busy with customers, yet he processed everyone including myself very quickly. He covered all aspects of the details in the rental agreement and I was moving my furniture into storage in no time at all. In large part due to Alan's customer focus, I highly recommend this location for your storage needs. Mark
I have been this area for 14 mos. Every time I needed to go to my unit Allan was a tremendous help. Polite Helpful and went out of his way to assist me.Very considerate of my needs. I am elderly and he went out of his way to help me. If I should need storage space again I would surely use these facilities, and would recommend it to my friends. The units are clean and secure.
Loved the service here by Tocarra. She is very helpful and polite with what we need. She is very funny and easy to get along with. The unit she showed us is quite big for a 5x10 unit... the price is just right and will definately have our stuff stay here for long term needed and will come here to this property when need to. Thanks!
Had a wonderful experience during my transfer from one unit to other. The attendant diligently paid attention to my needs and requirements and effectively helped find a unit which met my needs. Please help me to say thanks to "Raul" the attendant that day. Also, please extend my greetings to Alan the property manager. Alan, is a wonderful person, and a great asset to your company. Keep up the great job. It is people like Alan and Raul that makes a big difference for your company and make people keep coming back to Public Storage.
Loved the service provided by Tocarra. Being my first time renting storage was a little nervous but she help me and took care of my storage needs in less than 30 min.
Great air condition storage area to keep things between moving out of dorm and into another rental. Nice to have dollies to move things between storage and vehicle. Nice help at front with Alan and Raul
Great service and staff very friendly and good prices