Public Storage Self-Storage Units at 8149 Aircenter Court, Orlando, FL

Marisol great customer service

First of all, 5 stars to Marisol for helping me figure out my access after weeks of issues getting in. She got it all fixed for me! And 5 stars to Q for getting my account access working for the first time since renting. Thank you both very much! As for the units, they're clean enough and work well. It's safe so far and no complaints there. The only reason to knock the star down was for the app and website functionality. I wish it were more professionally created and maintained. Having to have a manager in the building reset the access online is a lot to put on them, in my opinion. But overall, very happy.

This Storage facility is managed by Ms. Marisol is really excellent. Ms. Marisol was very helpful and explained the contracts and prices. She ,I believe, exceeds company standards in service. She even assisted us with a vehicle problem. Thank you, Marisol, for your kindness.

Friendly but storage is a little pricey

Amazing services Marison is the best!

Staff are really helpful and check in and out easy. Thank you Marisol for helping me check out.

Best experience I've ever had with a storage unit, I came all the way down from Michigan to help clear out my mom's old storage unit since she moved up to help me and my wife with our first baby. Not only did Marisol give me free water bottles when I was expecting to pay for it, but she went above and beyond to help me get rid of the last couple things that I couldn't fit in the moving van. Not enough people that care for the customer that much these days, but this place is definitely an exception!

Marisol was super great with me, she is a fantastic worker. And very kind

Marisol is absolutely wonderful. It was a great experience. If I need a storage unit again, I would definitely go here.

Marisol was very helpful and nice. Definitely the place to store your stuff

Marisol she always give me great customer

Best!!Marisol willing to help and very good person and knowledgeable and what she’s doing! Recommend 100%!!

Marisol was friendly and helpful in getting my space setup and rented.

Marisolbwasba great manager nice meete her

Marisol took care of our needs promptly. I appreciated her time and effort. Thanks again!

Marisol great services very professional labor

Marisol very helpful and love the service

The worse place ever. They take your money, tell you , you have some ridiculous back pay hold you things even though you show them prove you pay them and they took the money and when is time to clear your account it takes forever won't let you get your things after they see everything is mess up in there part , I have them even talk to my bank confirm with them that I was clear and they still want me to pay for charges that are irrelevant to me. Even Willi to pay for the month that it has been taken for them to clear everything and still they won't aloud me to take my personal things so I don't have to deal with this place any longer. Worse place ever. Don't put your belongings there!!! Horrible stressful experience

Marisol Customer service was and always Amazing.Always Helpful Thank you for the great service.

Marisol was very helpful during my visit today!

Marisol excelente atención! Muy amable

Buena atención de la reseccionista la recomiendo

Marisol excellent customer service, great help clean property

Marisol is a great and fantastic person, she is really nice and help us out with no problems, best customer service!

Marisol was great Help it I had go experience renting my first storage unit.

Marisol es muy buena ayudando con todo , siempre está todo en regla y limpio

Atención fenomenal de parte de la Sra Marisol, muy amable al momento de explicar los procesos, 5 estrellas para ella😊😊

Good location Marisol treat me so well. Recommend it !

Ms.Q was awesome,good customer service skills. I would gladly recommend public storage. Great customer service. Thank you Ms.Q

Marisol was helpful in assisting me in completing a e-rental I started with customer service.

Marisol was great, helped giving me all the information I needed.

This is the greatest storage place ever. I had extra space storage for 5 years until moving and thought they were great but public storage is waaaay more affordable and convenient. Customer service is great!! When I came in the front office it was very, very clean and we'll kept. Marisol.. the agent who assisted... me was very kind, considerate, polite and answered every question I had. Thank you so much Marisol Every GREAT company need and deserve to have great agents like you on board!!😊👍👌💪💪💯💯💯

Marisol is a amazing lady. She is super friendly and helpful. Clean and nice environmentnst the site.With all the staff here, she is the only one that we really see picking up the trash and cleaning the site.

Marisol was a big help today getting me access to my unit and gate! Thanks so much!

La Manager Marisol es muy buena persona ella siempre está atenta a cualquier duda que tengas , habla español , y todo esta muy limpio

Muy buena atención. Muy amable. La señora Marisol me enseñó el storage sin compromiso alguno. Me gusto el servicio y las instalaciones.

Marisol was very very nice even offered me a water for it being hot

Marisol was very helpful and friendly

Marisol was the best, she made the experience as seemless & quick as possible. Wish more were like her in all industries.

Q was very helpful with helping me with my transaction. She was very funny and made me smile . Good looks Q

Very good customer service by Marisol

Marisol was great, I appreciate all her help.

Marisol is an excellent manager. Awesome! Easy to work with.

Overpriced and the price increases every 3 months. Started at about $54 and ended at about $174 about a year later.

Súper amable y súper eficiente 👍🏼👍🏼👍🏼y buena empleada

Marisol es increíble excelente servicio amable y sonriente.

Marisol was great, clean property

I like it here, Marisol is really helpful with keeping my rate reasonable here at this location. It's also always clean and secure on the property.

Marisol great customer service

Marisol, was amazing! Excellent customer service. We came in, she went over everything and covered everything related with the unit we where looking to rent. Great service!!!

Marisol was great help friendly, kind and helpful. Thanks so much.

Q was spectacular ! She help me find a perfect storage space and also transfer for me from one unit to another at a great low price. I love her personality and her attitude towards difficulty she’s a great worker ! I would recommend her to anybody to her !!

Ms. Q was absolutely wonderful she helped me out with all my unit and pricing situations. She also took me to see the new unit which I absolutely appreciated. Her attitude towards situations is superb and tries to help out the best way and her personality is also a perfect example of how to treat a customer !

Stopped in to try and find a few units. Marisol was extremely helpful throughout the process. Recommend this location to anyone looking.

Marisol great customer service and help

Our experience with Public Storage has been great! We have a couple of units there and have been doing business with Public Storage for several years. The facility is very clean and well maintained which was an important factor in our decision to use this facility. The staff is friendly and professional too. I have mainly dealt with Marisol over the years. She is great!!

Thank you Marisol for great customer service.

Marisol great customer service

Excelente el servicio al cliente de Marisol. Súper la atención y la asesoría. Gracias por tener tan buenos empleados.

Marisol is a very good person Good service

Super convenient proximity to all the mayor roads easy access and the location staff super helpful

Great location, easy access and clean. Marisol was kind and very knowledgeable on all the questions I had and throughout my storage rental.

Marisol es muy buena empleada, muy atenta ,muy servicial.

I would like to thank Marisol for an exceptional experience at my storage location today. She went above and beyond what was required of her. Her patience and problem solving skills helped to get my storage app problem corrected and getting me back on track to make my busy life easier. Great customer service with kind humanity. Thanks again, Marisol. God bless you.😇

Gracias Marisol. Muy profesional y amable.

Marisol it's super helpful and nice And Ms Q it's been great also

Great customer service, Marisol was amazing and knowledgeable.

Q went above and beyond to get us settled into our storage unit. It is employees like Q that make you feel comfortable using Public Storage.

Agradecida de marisol por toda su ayuda excellente servicio y muy organizada esta localidad!

The worst. I have never seen a more unprofessional storage establishment. I started my agreement at a specific rate and since January it has increased 3x without notice. Not to mention I was never sent the code for indoor access to my unit and had to pay additional fees due to the inconvenience while waiting for a response back. I had to wait until a random stranger came and could open the unit. I called and complained several times and only received one credit instead of honoring my initial rent agreement. Management doesn’t answer until 3 days later and no one is ever in the office. I would not recommend Public Storage to anyone due to lack of communication and integrity.

Marisol ID always very helpful, clean properly, great customer service.

Marisol always helpful,nice smile great cutomer service and clean property.

Marisol great customer service and clean property

Marisol a great help to me , wonderful customer service

Muy bue servicio y trato de la sr.Marisol

Marisol es una exelente, persona muy honorable y muy servicial.

Marisol and the TEAM, gives outstanding customer service! A+

I was a loyal customer for around 8 yrs & every yr. they would increase my rate by 30.00 for a lot that was never upgraded and was not worth the high price that they wanted to charge me. I started at $65.00 8 yrs ago & am up to $180.00 & nothing has been done to the lot since we 1st got there. The property manager didn't return my phone calls in a timely manner when I needed to get my travel trailer in November after the hurricane had passed & almost lost going to a family wedding. I had to leave several messages & called back several days later when I had already taken care of getting my Travel Trailer out. When I left a message that I was going to vacate, they did call me back because they can get some other person to pay their ridiculous price for a 10 x 20. I don't understand how they have good reviews. Wait until they increase it for these people who gave such great reviews. Such big increases yearly. When I went to vacate, Marisol was just like she didn't care to lose a good loyal customer. I understand that they need to be competitive, but in making phone calls, I found that there are some nicer places for a lot less in price. On the positive side, I found a place that had the same security but a way bigger lot for a lot less, and the property management answers the phones and is available to answer questions. So, in my case, it worked out for the best. No regrets, just fyi, those who plan on using this public storage, get ready for annual increases. Hope that this helps.

Great customer service Marisol was very helpful!

Buen trato son muy amables

Marisol was nice and hopeful with everything I need it and a great customer service ☺️☺️☺️

Great facility and employees. Great place to store your goods. Also want to give a special review for “Q” an employee at this Public Storage as I had an issue on my account and she went above and beyond to help resolve at her own will. More employees like her are needed in a lot of companies. Thank you Q for your great customer service! For any future storage needs if needed I will be visiting this Public Storage again. 5 Stars all around. Thanks again!

If all the attendants in the world were like Marisol, the world would be better and customers would always be 100% satisfied and happy. I would do business with her anywhere. Congratulations on your service, Marisol. How lucky Public Storage is to have you with them!

Marisol is a dream to work with. Great location, clean storage, easy access. She is so attentive and patient, runs a great facility. Cannot recommend enough. A true delight to interact with!

Marisol is very professional and a pleasure to deal with. Keep staff like Marisol she is the best I have encountered so far. P

It is a good place to rent a very clean and organized Storage Marisol is very kind an excellent service helped me solve all my concerns Thank you

The agent is very helpful and pleasant humble also thank you very much Marilyn is Renee thank you

Perfect The treatment of the employees and a very safe place.

Q helped us with getting everything right great sales person… 🥇🥇

Marisol me ofreció un servicio excelente gracias por todo!

Great customer service from Marisol is always kind and patient.

Marisol gave great customer service and explained everything clearly. She answered all my questions without getting annoyed at me. Perfect location for what I need.

Marisol was absolutely the most terrific person that helped us tremendously. She is the best!!!

Marisol was fantastic to work with to help us get our unit. Marisol was so polite and respectful of our needs. She went over and above helping us with our computer requirements to do the online e rental. We highly recommend this public storage facility. Clean, secure. And best of all polite people to serve us.

Thank good for Marisol shes the most helpful person that i have ever meet, always with a big smile and always helping with any need or concern that i have, if i could i will rate her and the storage facility with 100 stars

Q great service

Kaylee was super professional and friendly! Kaylee ensured that I knew everything about the units and costs. Thank you so much!

Julia was a great help!

Kaylee was very informative and great personality and very helpful!

Kaylee was awesome. I'm totally set up now. Thanks from Robert

Following up with ordering a unit online had a wonderful experience while in the office. Kaylee the employee here today had an awesome personality and willingness to help with all of our questions and went above and beyond with a discount after experiencing a minute concern

Julia es una magnífica persona, me ayudó en todo mi proceso con una actitud muy buena, entendiendo mis necesidades. Gracias Julia!!

Needed a place to store my Vehicle for a couple of months. While I was abroad in South East Asia. I did the reservation online. A few quick clicks and boom. Easy, easy. When we arrived, the lady(I forgot her name) that was running the place was very courteous, kind and helpful. We were literally in and out of there in 10 minutes. Great customer service, location near the airport too. Would def recommend! to anyone!

Kaylee has given us a great experience! We left our keys to our unit and she helped us right away with a beyond friendly demeanor.

Excelente atención al cliente, recomendando para todo los de Orlando muy buen servicio, si necesitas ayuda te ayudarán con todo lo que se pueda.

Marisol was fantastic and super friendly! Never rented storage before but I was in and out in barely 5 minutes !! Great spot, love the app and love it even more that Marisol remembered me when I called a few weeks later !! She deserves 5 stars and a raise !!

Kaylee was grest

I have been renting a storage unit for 5 years here and miss Q and loran have been totally awesome to speak to .

Q is amazing!!!! ⭐️⭐️⭐️⭐️⭐️🙌🙏

Thank you for helping me and my family make our first purchase with public Storage! We’re so glad that you found what you were looking for. Thank You Q :)

MARISOL was the best and made it very easy for me and my wife to find and secure a unit !!

best place to rent very social with customer

We went to Public Storage looking for an RV parking spot and Marisol was SO helpful, kind, and patient with us. She happily guided us to the parking spots, let us choose which one we preferred and then got us checked out quickly. Definitely a 10/10! If you're looking for Storage space come to Public Storage on 528 and ask for Marisol!

Thank you Marisol for being so polite and gave great customer service!

I prepaid for a storage unit here. When I got there, it was for a dirt lot in the open, not an actual storage unit. Nowhere in the description did I see where it said "parking spot". I tried to get refunded from the local facility and they couldn't do it. And corporate refused. Poor business ethics. I would not recommend.

Marisol was super efficient and nice. She made the process a breeze.

Marisol was awesome . She was able to get me the unit I so needed immediately. Very polite & informative. She answered all my questions & I left a satisfied customer.

Marisol was absolutely wonderful caring thoughtful lovely loving person. I wish everyone in every work place can be like Marisol. Came in such distress and worry n I was so worried the storage was gonna be expensive but she helped find the best deal for me n my friend. Without breaking the bank. Explained all the details thoroughly guided me through every step she made me wish she would adopt me. She was so motherly and I needed that kind of tlc. In the moment. God bless her 💗😍🥰 10 stars all the way above beyond this woman.

Marisol was so nice and very accommodating!! Thorough and patient. So glad we had a happy face and great customer service here!!

Shakira was very friendly and professional!

Best served ever never have a problem

I came to public storage today and The manager there was very helpful with my need and nice… Thank you so much Tawisha for everything

Muy buen rervicio estoy encanastada con tercios al cliente gracias 👍👍👍👌

Excelente

Lugar limpio y organizado.

Lori is professional, polite, knowledgeable, and a excellent representative of your company.

Friendly staff, clean facility. The app to open the gate is fun. Did you know it runs off Bluetooth? It feels like magic.

Lori is the Greatest.

This public storage I love it. I have a trailer and this location is Very spacious. I love it. And the staff Tawisha is very nice And very helpful. Thank you.

Lori is always nice and patient. Recommend.

Muy agradecido de Lori lo mejor de lo mejor que tiene Public Storage tremenda persona como ella quedan muy pocas

My 1st time renting a space with Public Storage, it was an awesome experience. Lori was and is a beautiful blessing 4 me, she was very patient with me, I recommend this spot, if you should have a need 4 Storage, Public Storage is the only n best way 2 go. Thank you Lori, see u soon. Blessing 4 all.

I just rented a storage unit for the first time in my life, and Lori - who was working in the office, patiently walked through everything with me. She took a lot of time with me and was very nice about making sure I got a unit right for me - without any high-pressure.

If your in need of a storage, this is the place to go. They have affordable prices and great units. Ask for Lori, she has great customer service skills. She will help you find exactly what you need.

Lori she’s provided a good customer service soft spoken good very helpful? 08714

Good

Voy Feliz xk me atendio una persona muy amable de nombre Lori

Great location and customer service.

Lori was a pleasure when making payment!

Lori has been incredibly helpful and supportive during our cross country move. She has kept us informed every step of the way and has always made herself available to answer questions, no matter how small. She is very knowledgeable of the process and has been with us the entire way. Thank you for having such a great support team!

Super cool 😀😀😀😀😀

I had to move storage boxes from a smaller to a larger unit. Lori was helpful in transferring me into a new contract. A+ Service!

Absolutely terrible customer service. Many other options in the area. Don't waste your time here.

Lori was great, even though the computer and the customers tablet decided to stop working. Lori had to put everything manually to speed up the whole process. I didn't mine, I was not in a hurry. Overall, Lori is an excellent employee.

At first, I was going to give a supportive review about the facility, that is until they suddenly raised the rates when this “pandemic” is occurring. While people are losing their jobs or receiving less hours and struggling to just make home rent, this place decided to seriously raise their rates. Stating, “we are keeping up with the competitions rates”. Not now, when people are hurting for income due to the pandemic! It’s that kind of greed that kills a company. They could’ve waited until the situation within the U.S. has stabilized for many financially before raising anything. My rate increased by $30, $120 to $150 a month. Luckily, I was able to find a lower rated place to take my belongings and could afford to do so. I wonder how many couldn’t afford the new rates and lost their possessions. That was a seriously bad decision for upper management to make during this “world” crisis. I certainly won’t ever use Public Storage again, just on the principle of being greedy at a time when people are severely hurting to ends meet.

She is very helpfull and very helpful

Lori is the best. She is always such a pleasant person to work with.

Goog attention for Lori,

Lori is very professional excellent customer service!!!

Lori is the best. She is very kind and patient. Recommend

Lori is a very nice lady and knowledgeable. She deserves a raise. Very good with customers and patience. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Its clean and the employees are very friendly

Lori is so great. Thank you for being so kind.

Can't really complain to much. They do advertise 1 price then nickle and dime you.

Amy was super helpful and efficient!!!

Girls in the office are always friendly and helpful! Great customer service and location!

Lori is great! she explain the public storage policy she showed us our storage and how to use the key.And the storage was clean. I would recommend all of my friends to her.

Both Managers was very helpful, attentive and gave accurate information. Both was very pleasant.

The ladys at the storages are very friendly and always helping not just me but everybody that needs assistance they never complaine...

Nothing great, your typical self-storage place. The insurance "is required" and it's such a scam. It only covers up to $5K and they say not to store anything that would total over $5K. I don't know what others are storing but $5K of coverage is nothing but a drop in the bucket. They reel you in with monthly specials then surprise you with a multitude of added fees (* to include raising the rent by $18 after 4 months). The tax percentage they use is not what the state has listed for rental unit businesses. It's actually higher and in all honesty it needs to be reported to the DBPR. An additional downfall: I very recently received an email stating that my monthly rent would be increased by $18. Take note, I've only been there for 4 months. *Communism at its best.

Amy was beyond amazing!!!!!!

Amy was very helpful and friendly and the process was very easy and efficient, great location. I highly recommend this location

😎

Staff is friendly and efficient. Wish the climate controlled units were a little cooler and doors had the ability to prop open for a more convenient move in process. Aside from that, the location and our experience thus far has been positive.

Amy rocked it! Had great service and a smile. Will highly recommend to all.

The climate control is not climate control way too hot. Pest are inside never had them before.

The attention is very good, very polite and dedicated people in that you feel good, the place is in excellent condition all very clean, I recommend it, thanks Lori

Amy, Good job!

It very secure but upon rental there are some hidden fee's! Also not upfront on the website about hour yes they say that they are open but you need an appointment to get started at first. Just think that they should put need an appointment and insurance is part of your cost no matter what

Tenice was nice and very helpful! She doesn’t want to work Halloween though...she doesn’t like to be scared haha

Good location and exceptional atention

Lori from the Office gave me an excellent and professional service ! Thank you !

They damaged my stuff because they have rats

Great location and property well maintained. Recommend

I have used this facility for over 5 years and they are EXCELLENT! The friendly staff allways contacted me if needed & my items were in exactly the same condition as I left them. Highly recommend.

Love this Public Storage location. Amy is a fabulous employee who's on top of her game: extremely friendly, professional and knowledgeable. She always goes the extra mile to help me when I come in. She's an asset to Public Storage. She's patient and takes time to explain everything. Just love when she's working. Additionally, Lori is always professional and friendly. She's extremely helpful...another asset to Public Storage.

This place is kept very clean and orderly. Amy was a big help in deciding what space I needed to rent and very helpful:)

I just wanted to give a shout out to Amy at Public Storage. She's been amazing at helping us update our account and keeping in contact with us regarding changes to our account.

Lori and Amy are the. Great customer service!

Five star service. Thanks Amy,

Did a great job. Recommend this location.

A little late posting after communication over the phone. As always, great customer service.. Good job ladies!

Hi, i need to storage a motorcycle harley davidson for 14 to 18 days, i'm not sure right now, so i need to know everything to do it.

Great safe and clean storage and the storage manager very friendly and helpful highly recommended

Staff was very courteous and helpful would recommend Lori and Amy very professional.

One week ago we had been delayed on our way to MCO to catch a flight, and were already late for our check in time. We called and spoke with Amy on the way who kindly stayed behind for 30 minutes after the office had closed as we needed storage for items that we couldn't take on our flight. She was really helpful and we were done and dusted within 15 minutes of arrival at the office :-)

Amy was very helpful and thanks for Chelsea for recommending this location

Great storage facility! Lori at the front desk is awesome and even helped me quality for a promotion!

costumer service is always great! conveniently located near airport! very clean!

Great location and customer service

Chelsea was very professional in helping me with my rental thanks

Staff always a pleasure to deal with. Decent property, conveniently located near airport.

Management is always welcoming and helpful. Location is convenient and clean.

Great location and very friendly staff.

Property is always clean and the management is always helpful and nice.

Very nice and clean facilities. Helpful and polite staff. Thanks to Walter and Ray for a immaculate service!

Clean. Staff is welcoming.

Burgandi was great and Chelsie helped greatly.

Chelsea was very helpful and very good worker

Nice costumer service Lori thanks 🙏

Very clean, Friendly staff. I’ve been keeping our things stored with them for over a year now and always have a great experience with their staff. Especially Amy, she is great!

Amy was great! She was very helpful and friendly and provided great service the entire time.

Great location - locker was clean and staff were super friendly. Close to airport.

We are moving to a smaller home and needed to rent a storage unit. Called a couple of competitors and ended up here at Public Storage. Amy was great! She was very informative and made the process of leasing the unit a breeze! Thanks Amy!!

Always such awesome staff! Amy and Lori are extremely helpful, with my husband and I.

Great job very friendly thanks Chelsea

Very nice ladies polite and professional I would suggest this place to others!

Nice and clean location, very helpful staff (Amy and Lori) !!! Great service, I'm impressed!

Prices go up alot

Lori/Amy are FANTASTIC

Property is always well maintained and Lori is always nice.

Chelsea was delight with helping me with my payment today thanks

Rude personal

Great customer service, information and directions, very helpful.

Amy was awesome!!!!!!!

Property well maintained and convenient. Best customer service. Highly recommend this location

Great experience opening an account. Amy is the bomb. Thanks Amy.

This location was just right for my needs.. easy to access.. and Lori is always very helpful.. thank you

Awesome experience at this location. Melissa was very helpful today. She Greeted me with a smile and was able to multi-task as she had another customer at the counter. I came in this Sunday morning to organize and clean my unit for my upcoming move. She knows the moving and packaging products like the back of hand, therefore was able to assist me on marking the right purchases for my needs. I’ve had great experiences each time I’ve visited this location. I’m very happy and I’m sad that the today is my last......

We are a customer of this storage unit. Lori was very professional, and extremely helpful. We have booked at this location before, and have been extremely happy with the staff, the facility, the security, and the location. You can walk there from Best Western. It’s literally a 1 minute walk.

When I walked in I was welcomed by a very kind and helpful employee named Lori. She explained everything very thoroughly and showed us the lot. Would recommend anyone using this location.

The ladies here are really helpful, and beautiful 😉

Lori is very pleasant and very knowledgeable

Great storage facility. The office and all of the buildings look very clean and new. Lori was super helpful. She helped me find the right unit and at a price I was happy with.

Nice, clean facility. Customer service was on point.

Loriann was awesome. Grest customer service from this place. I would highly recommend!

Nicely kept property. Thanks to Amy for getting us through the rental process without a hitch.

Very good...

Awesome customer service and clean facilities!

Good parking, nice staff. Amy really knows how to treat somebody who has certain needs. Very kindly. Great location. Thanks.

Great customer service. Amy was very friendly. She was so thorough to explaining everything . She answered all my questions and processed everything in such a timely manner.

El storage siempre está limpio, tienen excelente atención por parte de Lori en la oficina, nunca he tenido inconvenientes en casi un año.

Lori es la mejor atendiendo el negocio es 5 stars el mejor storage very clean

Perfect for dropping our bags before a quick trip around florida. Many spaces available and excellent infrastructure to all kinds of storage! The staff are great and very kind! It was fast and easy to checkin and out and very near to the airport! Good prices for month rentals and all you need to pack your stuff right at the office! Great location and easy to come in and out with a code to access the main gate

Came in on a time crunch to check in some equipment before heading to the airport. I'm glad Lori was clear, thorough, and effective with the check in process. Amazing staff. Thank you

99 dollars for 1st month hell yea

I was referred to this location, its was cleaned and spaceful. The lady helping me was very professional, the monthly rate was reasonable.

Excelent experience at Public Storage. Safe and clean facilities, very well located, close to the Orlando airport. Appreciated the attention given by its staff. I recommend.

Lori has has great customer services.

This property is the best to rent at. Nehemie and Lori has such great personality.

This storage place is very neat Nehemie was very professional and made me feel very welcomed.

Lori was fantastic!

Nehemie did a great job. She explainedeverything to me. She made me feel welcome .

Great sales person everything was ok.

Convenient location. Very well maintained. Excellent customer service.

Outstanding service, thuroughly informative and courteous. Highly recommend to anyone looking for a temporary or long term storage.

Sarah was covering for the vacationing manager. She was awesome and everything has been simple and convenient! Great experience!

Nice people good deal

Lori was amazing! Very accommodating and informative about our options in terms of storage. Convenient location as well

Got to say out of all the location I visit to find a place to put my things this by far is the best Lori is the best she helped me from the beginning to the end this place is clean and safe.

Drina was very nice, excellent customer service. I am very happy, I would recommend every one.

Walk in to Storage lady was supa helpful wit the infomation i was looking fo.

Advertised price & reservation not honored due to it not being saved in their system. Wasted a couple hours trying to get it straightened out.

Good prices and clean facility

cheri is always nice and very attentive. so far i have no complains everything has been going good .

Management was helpful, the facility were very clean and well maintained.

Great location good prices exelent customer services. Money well spend

I JUST TO LET YOU KNOW THAT YOU HAVE GOOD LADY'S WORKING FOR YOU. I WISH AND YOU YOU GUYS ARE TAKING VERY GOOD CARE OF THEM. IT MAKE IT VERY EASY WHEN I COME HE , LIKE GOOD MORNING OR GOOD AFTERNOON OR EVENING WITH A SMILE ON THERE FACE . GIRLS KEEP UP THE GOOD WORK . GOD BLESS YOU ALL AND MEERY CHRISTMAS TO YOU AND YOUR FAMILY. THANKS KEEP UP THE GOOD WORK.

She is awesome , she tries to do everything possible to make sure our needs are met! Ena is the best property manager ever!!

Mis pertenencias estuvieran seguras durante varios meses, un lugar limpio, de facil acceso y todo el proceso muy sencillo. Mariel y Ena fueron muy serviciales y diligentes. Altamente recomendado.

Great property, nice and clean storage units, super clean ofice and beautifull smile from the property manager Ena .

I have never used any storage place in my life, I did some checking around and found Public Storage not far from where I'm living. I had a very good experience, the young man that took care of me was Marquis, he explained everything to me, took me to my unit, showed me how to use the pass threw code, my lock, just really was a gentleman. He even held the door for me, I just wanted to pass this comment along I hope his bosses and corporate will acknowledge him for a job well done. Thanks Marquis! PS And your prices beat U Haul by a lot!

My experience here was great thanks to marquis.He was professional and has great customer service.

wonderful service!!!!!! compared to other public storage's. really nice and knowledgable and very clean. I recommend everybody!!!!!! great customer service!!!!!

Estremely professional and helpful.

Had a great experience yesterday at this location, Enna was really sweet and profetional.

Ena was very helpful.. Excellent customer service, professional and good location.

Great customer service, Ena was wonderful to work with.

I came to make a payment, and she was very friendly and helpful , store was very clean.. and I like this store very much when she is working there, I believe her name is Ena request for her

Ena is very friendly and professional. She made me feel welcome and took the time to explain everything. Five Star Service. Thank you.

Great prices exelent customer service 100% satisfy

My father has been renting at this facility for years and Mariel is one of the best employees I have seen so far she is friendly and well mannered,courteous and always willing to help I highly recommend this facility

Muy. Buen. Servicio. Buen. Lugar. Segura y. Te. Tratan. Super. Bien. Lo. Recomiendo mariel. Super. Atenta

Muchas gracias Ena por tu ayuda! Nos vemos el mes que viene!

Mariel helped us rent a unit and she was very helpful, pleasant, friendly and knowledgeable. Excellent service.

Mariel was very personable and informative

Excellent service. Mariel was extremely helpful and very efficient. I would definitely recommend Public Storage.

Mariel was extremely professional and knowledgable about everything in the facility and pertaining to my rental. Very well spoken and detail oriented. Great service and made us feel very comfortable with renting at this location. Highly recommended. Honored internet prices as well.

Friendly employees good customer service centered location

Mariel was awesome very informative, patient and answered all questions with out hesitation! Awesome service :)

Got mixed information from personnel. It appears they have a lot of turn over in that office. I have never dealt with the same person twice. I wanted to down size from a 10x10 to something smaller. I got the info from someone on the phone two weeks in advance. When it came time to make the change a different person was in the office and none of the info I was told, and made written note of, was true. I don't know if it was a bait and switch or just someone was making a lot of mistakes but either way I won't be doing business with these guys again. I understand that mistakes are made but make it right when you do or I will simply find someone else who will. The message that I got from today is that Public Storage doesn't care about my business. Good for them. It is great to see a business doing that well that their customers don't count. So Public Storage if you are reading this make note, you got an extra month out of me at the present price but you will not get anymore from me after thise. I stand firm on integrity, honor and honesty.

I have unit at this lacation ada is helpfull. I Will recomen this proprerty

Mariel was very polite and helpful and this place is very clean compared to other ones

Great service and great location

I found that moving my storage unit from an outside non-air-conditioned unit, to an inside smaller and air-conditioned unit was sooo much easier than I had imagined! The on-site Manager; Mariel was extremely cheerful and helpful. I was relieved to have such support and assistance. I have a medical condition that does not allow me to lift anything over 15 pounds by Doctor's order. Thanks to Mariel's help, I did not have to lift anything major and was able to accomplish everything fairly easily and without any incidents. Thank-you Mariel and Public Storage for making my life less complicated!

I had a great experience at this public storage location. The attendant Mariel was very helpful as well as informative. She took good care of me in a timely matter. I'm happy that I selected this location.

Service was great (Mariel) the attendant was extremely nice, very knowledgeable, and professional.

Very good service and the attendant Mariel was really helpful with me to decide on the unit I needed. Good job!

Mariel provided me with excellent service. The unit is clean and the process was smooth. Thank you!

Thank you to the employee that stayed even though it was her lunch break. We really appreciated and got to finish our move on time.

Excellent phone service, truly professional. I would recommend highly recommend it.

Jahmell customer service was great! He was very helpful and saved me money 👌🏼👏🏼

Jahmell is the best!! Moving is a stressful but he worked with my mom and I to make it as convenient as possible. He worked with us every step of the way, was extremely patient and made me feel like an individual rather than just a number. I will definitely come back here in the future and recommend this location to my friends in the future!

Jahmell is a great costumer service. Very serviceable, helped me a lot with what I needed!! I will recommend him to any one!!! Thank you!!!

Jahmell was very helpful and the customer service was awesome. Set me up with all my needs! *****

Hes a very polite person very professional and he knows for sure what hes doing. Very kool guy .Jahmell you are great .

Great and the manager answered all questions related to the storage unit.

Jahmell was super friendly and the move in process was seamless from reserving online to filling out the paperwork. Jahmell was efficient and I would highly recommend renting a storage unit here.

Jamell did an excellent job for us in explaining some options.We are long time customers.Because of the excellent service he provided,we will continue to use Public Storage.

We needed a storage unit ASAP. This was perfect. Close to our house and the service was wonderful. Definitely recommend !!!

This is my first time ever storing at any public storage and i must say jahmell's customer service is top quality i must say he Was able to get the right size storage at the Best price for my music eqipment i will definitely recomend This maximum secured site and make sure you ask for jahmell

Linda and John, the managers treated me great. Wonderful Storage Facility!!

Management (John) was helpful, thoughtful and took time to find an available unit that was easiest for me to access. The facilities were very clean and well maintained. Adjoins a credit union, restaurant and hotel. Safe and well lighted.

Excellent customer service with john and jahmell very helpful thank you....

The experience was great. Great location, clean facility, definitely money well spent.

Great help from John.

Met wit Andrew: very good service very quick and lovr the property

I have been at this location for two years and I can say I hate it. My rent has gone up from $100/month to $150/month in the same unit. That is nuts in such a short amount of time. They have been horrible when it came to crediting late payments and unlocking my storage code for the month. They ONLY work MON THRU FRI during the day time. I am sorry but I WORK full time during the day, I cannot take off work to see you in the office. They do NOT answer their telephone when I call. They do NOT return phone calls. They will hound you DAILY if your payment is late during the month even after you give them the date when you will make the payment. They charge a $25.00 late fee on DAY 5 of the month. I can honestly say I wish I never moved my stuff in here.

John was friendly,thorough with information. Easy reservation via internet, paperwork ready when we got there and a reasonably priced unit. Whole process was very smooth.

verry nice customer service, verry helpful.just what I was looking for....

Coni has taken care of us and has provided great customer service. Very happy.

great service from john!

John was fantastic and provided great service

Needed a storage unit close to home and decided to pick the one on Aircenter Court location... Coni was a great help. She showed us several units and helped us figure out which one would be best for the amount of stuff we had to store... Safe location too with the security. Kudos to you Coni and thanks Public Storage!

Coni was awesome!

Andrew was very friendly, curteous and informative. The facility is very secure and clean!

Coni is great. She helps us big space for very goos price. Thanks!

John and his staff were very helpful with helping find the right store unit and Parking spot. You have a great term thanks loan!

Dena was very wonderful, very helpful very imformative of merchandise very pleasant will be recommending to others and rosamaria was very pleasant as well they make a great team

Dena was great person very respectful people.there

i visited your location tuesday. the woman named Coni at the desk was extremely helpful and polite. she gave me all the info i needed and helped me with directions to local attractions. i will be returning, especially because of her. your units are priced well and i love the fact that they are temperature controlled. again, thank you Coni for all your help

Super convenient property location. Both John and Coni were super helpful, excellent customer service skills from both of them. Will be renting a unit soon!

Great customer service! Right price for the right size.

Loved it!

My experience with Anna, & Linda @ my Public Storage has been a positive one, I receive notifications two weeks before it is due. This allows me to plan accordingly when it comes to managing finances, this clearly helps make life less stressful for everyone involved, & knowing that my personal items are in a climate controlled environment & is close to home,helps me sleep alot easier at night. Thank you Luis

We needed two large climate controlled units when we recently did a renovation on our home - Anna/Linda provided us with a great space, close to our home and a safe and clean facility. We just emptied our last unit and are getting settled in our new home. Now our son has rented a unit from Anna to store all of his supplies. Thanks for a great experience.

I have been tenant for over nine years, and I like the fact that the property is kept so clean. Anna and Linda are very professional and helpful.

I have rented a storage unit before and Anna is very friendly and helpful. Always courteous on the phone. The property is clean and in order.

I have been storing at this location for several years. Anna and Linda are very friendly and helpful the property is clean and close to the airport

Anna is very helpful and accommodating, going beyond the call of duty at times. i have been a customer of Anna's for over two years now. very clean facility, AC is nice. Price is very fair. would highly recommend. mel

Anna

To this point, service is excellent. They were not willing to negotiate pricing with competitors but are friendly. I have not used the unit yet so we'll see how service rates over the next year.

Anna is great! I have been coming to this storage for about a year already. I haven't changed location even if there is a closer one to me because Anna has earned my trust! She is what customer service is all about!