Save Impression

Address

151 NW 5th Street
Miami, FL 33128

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

786-600-2009

786-600-2009

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

786-600-2009

786-600-2009

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 110/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 204/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 204/mo $255
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    10'x10'
    Online only price
    $ 236/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 236/mo $295
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 257/mo
    Online only price
    Medium 10'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 257/mo $322
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 276/mo
    Online only price
    Large 9'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 276/mo $345
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Downtown Miami Storage Units Near I-95

Sitting on the northeast corner of 5th Street and 2nd Avenue, one block east of Interstate 95, this downtown Miami Public Storage has a great selection of cheap self storage units.
A 5X5 unit is great for storing smaller loads, like electronics, outdoor gear or small furniture items. It's also the perfect spot to stash backpacks, blankets, toys and umbrellas for folks heading out for some fun in the sun at Museum Park or Watson Island Park.
Miami residents love their sports teams, and when catching a game at nearby American Airlines Arena, Marlins Park or the Orange Bowl, a 10x10 unit can be a great place to keep game day gear or tailgating essentials for easy access.
With the bustling Port of Miami a short drive away, a 10x20 unit can be a great place for extra storage for personal or commercial needs when docking at the port.
Companies in the Central Business District and residents in Overtown can grab a large 10x30 unit at this location as an ideal spot to store furniture, boxes and anything else that might be crowding the home or workplace.
Customers can easily access this facility from I-95, I-395 and Biscayne Boulevard in just minutes. A manager lives on site at this property, and all of the storage units – including indoor units and outdoor units – are in an area featuring key-code access.
With an abundance of museums, nightlife, dining and shopping options, there is no shortage of fun things to do in the downtown Miami area. However, space isn't always easy to come by. When things get tight, check out this Public Storage – open 7 days a week – for some affordable storage relief.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 322)

September 13, 2023
Google Public Storage Daniel Figueroa
September 11, 2023
Public Storage Ducky
Isn’t it really open till 7 pm????
September 9, 2023
Google Public Storage Carlos Figueroa
Rude staff. Dirty bathrooms.
August 30, 2023
Google Public Storage Male Male
excellent attention ! Enrique has been very attentive and helpful in answering all my questions!
August 20, 2023
Google Public Storage Kevin Calma
July 30, 2023
Google Public Storage Cassidy Kling
LaQuette was so helpful! I’ve been so stressed but she showed me the unit and the process was so easy. Thank you!
July 10, 2023
Google Public Storage jamie rodriguez
Ashley is an amazing manager. Ashley is very sweet. Ashley helped me with all the questions i had about the facility. Super nice!!!!!!
July 10, 2023
Google Public Storage giovanni valde
Ashley is a nice and super helpful
June 29, 2023
Google Public Storage Darrell DEMPS
June 16, 2023
Google Public Storage miyah nealy
June 10, 2023
Google Public Storage Tiffany Cortez
Helped me a lot getting my first storage unit after booking the wrong location. Wonderful customer service!
June 8, 2023
Google Public Storage Andres Mendez
June 5, 2023
Google Public Storage Christina Lovinsky
Laquette was great help. Elevators was down and the office was busy but she was still able to still show us the unit we need.
May 16, 2023
Google Public Storage Gretter M Fuentes
May 11, 2023
Google Public Storage Jeremiah Theplug
Laquette was a great help with my transfer and property is clean as well
May 10, 2023
Google Public Storage Ebony Young
Great storage place very clean nice workers and management is very understanding
April 18, 2023
Google Public Storage Ben Crus
Nice!
April 10, 2023
Google Public Storage Mickey Miller
Laquette checked us in, gave great advice as far as the size of storage I needed and was professional.
April 10, 2023
Google Public Storage John Hopkins
LaQueet was very helpful in getting us set up
March 28, 2023
Google Public Storage Tabaneisha Norman
The attendant was really helpful ( I think her name was laqutte or something) she was able to direct me to my storage unit when I got confused
March 28, 2023
Google Public Storage Tierra Fullwood
March 28, 2023
Google Public Storage Judy Smith
March 28, 2023
Google Public Storage Ja'nay Washington
March 9, 2023
Google Public Storage Milan Vasiljevic
February 15, 2023
Google Public Storage Jeremy Schoeneborn
Laquette was the best Very helpful
February 4, 2023
Google Public Storage Leor Leor
The elevators aren’t great, you can’t hold them while loading. I was also charged in the beginning of the month, and not like I was told at the office (after 30 days)
January 18, 2023
Google Public Storage Maria Valle
January 11, 2023
Google Public Storage n pada
Not safe: Homeless people sleep in the empty units in this facility. Only one cart to use for the entire facility. The place is riddled with cockroaches. If you want your items to have cockroaches when you take them out then this place is for you!
January 8, 2023
Google Public Storage CC
Poorly managed no carts, place is a disaster
December 20, 2022
Google Public Storage Ivo Daniel
Working hours and very poir assistance
October 27, 2022
Google Public Storage Phyllis Juillet
Fast & Efficient very helpful to my needs
October 20, 2022
Google Public Storage ben America
Look, it’s a Public Storage in downtown Miami so, yeah, the decor is a little rough. But I haven’t had any safety concerns and the staff is friendly and helpful, even if they are overworked.
October 16, 2022
Google Public Storage Rogelio Caceres
September 30, 2022
Google Public Storage GUAMEX
Love this place the people that work here are very nice if you ask nice.
September 6, 2022
Google Public Storage Richard Mier
Great staff
September 1, 2022
Google Public Storage Angela Marshall
The building is kept clean and the elevators are in working order always. The staff is very helpful and understanding. And very kind.
August 29, 2022
Google Public Storage Second music Industry Inc
The female customer service representative should be retrained and monitored about sarcastism toward customers. Public storage should have several traveling supervisors pretending to be customers to catch their employees being disrespectful. She created a hostile environment because she were asked questions about the storage. I would not recommend this storage location to anyone.
August 12, 2022
Google Public Storage Melissa Sturgis
It's an ok storage unit, but, my son needs his refund on a second storage unit we don't need.
July 31, 2022
Google Public Storage Connie Soto R.
July 9, 2022
Google Public Storage Sjoerd Reverda
The USPS on the other side of the street didn't have a big enough box for our parcel. So we got sent here and were helped more than excellent and with a smile by the lady working there. Forgot her name, but want to thank her. All our items arrived in one piece due to her help packaging it.
July 5, 2022
Google Public Storage Oleksandr Kyetov
I needed to store my things for a couple months while moving and this place was perfect in terms of the location. Staff is really professional, check in and paperwork took about 15 minutes, check out was easy as well and I did it online without even going to the office. Other than that, it is a storage ... you get an empty room with 6am to 6pm access.
June 10, 2022
Google Public Storage T Taylor
Great location and the customer service that I received from Laquette was awesome. She kept a smile on her the entire time I was there
June 9, 2022
Google Public Storage Elizabeth Lamborghini
Joseph was really helpful and got me setup with a great unit right away. He was knowledgeable, polite and thorough.
April 12, 2022
Google Public Storage Valerie Regis
This Public Storage is in a very convenient location downtown with reasonable rates. Parking is available, which is not commonly found at storage facilities nearby. Also, I want to mention Laquette, who is an associate at this location. Laquette is extremely friendly and has been very helpful since we moved into our unit. I'm very satisfied with the service at this location!
April 10, 2022
Google Public Storage gabriel salcedo
Laquette has been a great helpful and very nice. Love the location
March 25, 2022
Google Public Storage R Al
March 24, 2022
Google Public Storage Jose Dasilva
Destiny was very helpful
March 22, 2022
Google Public Storage MiamimadeMP
Destiny was a great help the other day. She was very patient and explained the rental process to my understanding
March 18, 2022
Google Public Storage Michael Duran
January 6, 2022
Google Public Storage Blade Segura
Necesitaba un sitio temporal para guardar las cosas de la mudanza, me ofrecieron un servicio bastante económico por un mes, entregué el espacio luego de mudarme y fue muy fácil la entrega, el cobro y lo demás, fueron muy serios, lo recomiendo bastante
December 29, 2021
Google Public Storage Dionisio Rodriguez
rude staff and extremely dirty place , they should keep the place clean especially now with the Covid
December 14, 2021
Google Public Storage antonio jackson
December 2, 2021
Google Public Storage Ahytana Alencar
Hii! I’ve been renting here almost 2 years, and let me say the attention was really amazing, I didn’t need help a lot of the times I came to check on my stuff, but when I needed them staff was super helpful, specially Laquette! She was so nice and wonderful, and really helpful when I finished the lease! It also has AC so that’s good! Defiantly recommend the space!
November 2, 2021
Google Public Storage Kenya Balince
Joseph was great. Very accommodating and helpful. Made the whole process of getting a unit very smooth.
October 10, 2021
Google Public Storage Anne Patricia
I am extremely happy with my choice of location , it very close to home. When I arrived to the location i rang the doorbell and than realize the person is on lunch. But this gentleman came out to assist me who was so kind and helpful. He help me complete my reservation and explain in detail of storage I decided on. Joseph did an all and beyond job to explain how the storage facility works since I am new in town. I feel safe knowing that the facility has nice people and my items will be safe.
September 30, 2021
Google Public Storage Jenny Alpizar
Awesome service! Dorothy was great!
August 1, 2021
Google Public Storage A W
Great staff!
July 31, 2021
Google Public Storage yaima jimenez
Dorothy is a very kind and caring person.
July 25, 2021
Google Public Storage Kimberley Lunetta
Dorothy and Joseph were so thoughtful and helpful. They made a challenging moving day much less difficult and did it with smiles and a sense of humor. I cannot thank them enough. Awesome customer service!
July 19, 2021
Google Public Storage Tony Mateo
Great place for storage
July 8, 2021
Google Public Storage cassandra santos
Thanks to Joseph who always ready to help. Great location and always clean. Thanks to the Team at Public Storage for doing the right thing and being great.
July 8, 2021
Google Public Storage Nadir Elamri
Joseph and Dorothy are both ROCK STARS! They are always delightful and smiling. I have several units in the facility and very pleased with the level of service they both provide. Very much a family environment and they built that through their hard work and dedication to customers. Thank you both!
July 5, 2021
Google Public Storage Carmen Lock
Excellent service provided by Joseph …. Since the very first time my husband and I met him he was very kind and helpful …. I was looking for a storage to put my stuff, and to be honest , moving it’s kind of stressful but Joseph was super friendly and patient and took excellent care of my husband and me….. he is super professional and very knowledgeable….. if we need something he is always there taking care of us….. he made our moving experience less stressful …. Great location and definitely coming back ….
June 30, 2021
Google Public Storage Jay Agnew
I love Dorothy, she's helpful, kind and genuine and in Miami that's hard to find. She's an asset to the location!
June 20, 2021
Google Public Storage Bernice Slater
June 14, 2021
Google Public Storage Antoine Melhem
Love this location and joseph is especially helpful, he helped me set up my auto pay when no one else could. Thank you Joseph!
June 14, 2021
Google Public Storage Ike Pierre
Joseph was very helpful !
June 11, 2021
Google Public Storage Domingo Delvalle
May 23, 2021
Google Public Storage Claudia Montoya
Joseph was really attentive and helpful. He explained the unit differences and advantages. Really great service and location 👏
May 12, 2021
Google Public Storage Francesco Vaccarella
Joseph was amazing thank you
May 12, 2021
Google Public Storage Maria Mendoza
Very clean air condition very nice place the manager Dorothy is a very nice sweet person
May 3, 2021
Google Public Storage Terry David
Caroline was awesome at setting up my rental
April 30, 2021
Google Public Storage YAHSEN Bangali
Been at this location with boyfriend for quite some time and Dorothy has always been amazing.
April 30, 2021
Google Public Storage Mr. T
Had a great experience at Public storage , Joseph was great.
April 27, 2021
Google Public Storage Juan.m. Fonseca
April 3, 2021
Google Public Storage Damaris Junco
So far everything was great... Very polite Mrs Dorothy, she was very gentle and patient with me my gf she is deaf had to translate everything..
March 28, 2021
Google Public Storage Bari Block
The customer service that Dorothy and Joseph provided was by far the best I have received at any business. Public Storage is lucky to have these two as employees. After I reserved my unit online, I received a message from Dorothy about 5 minutes later welcoming me to Public Storage and letting me know they were here for anything I needed. When I called back to schedule my move in with Joseph he was so friendly and accommodating. I just returned from the physical location and had the pleasure of working again with Dorothy. She is a treasure!!!! Explained everything so clearly.....showed me my unit and the ins and outs of the facility and was honest and trustworthy! The facility is very clean and air conditioned. As you know moving is very stressful....Dorothy made me forget my stresses and was a pleasure to meet. Do yourself a favor and use this location!
March 27, 2021
Google Public Storage jose omar lopez
La señora Dorothy y Joseph me atendieron muy bien y cielo en la 40 street.🌞
January 26, 2021
Google Public Storage Agnes Haddad
While searching for a storage online, where you find better deals, I make several reservations; a staff member contacted me and patiently explained that I should not click "reserve" every time I found what I needed, size and price, that they will reserve the unit for me and will send a confirmation email. Then, I needed to get a bigger space, and found one available online, I called and they change the unit size and honored the online offered price. At check in all was well explained and once again I was pleased with their patience and service. The unit was cleaned and ready. Their location is quiet and easy to find. So far I have gone several times without inconvenience. I will mentioned to respect the hours for access, which is understandable.
January 13, 2021
Google Public Storage War walker
Tip! it's a little cheaper if you rent online!The process was quick and easy. You get your account number and gate code to enter the facility. And you can select your move in date. So the place is ginormous! and it's like a maze so you can easily get a workout in if you get lost.. It's clean and is air conditioned. And! no vermins creeping around.🤭 Inside the unit you have a lock 🔐 and keys. (2) I rented the small 5 by 5 which stores a lot if you arrange your stuff wisely 😉
November 16, 2020
Google Public Storage Angela Marshall
My favorite place to store my belongings. I love my space at Public Storage. Clean and affordable.
November 12, 2020
Google Public Storage farren halco
November 7, 2020
Google Public Storage Cheryl Glover
October 16, 2020
Google Public Storage Amanda Losado
I went looking for a place to store my dads antique car since he recently passed away and what I found was so much more. After being told by Dorothy that her facility did not have storage for cars she went above and beyond trying to help me find a location to store my dads car. Unfortunately I was not able to find what I was looking for but I was in tears and began telling her some of the memories we have had with this car. Dorothy listened and was so nice and sympathetic. She made me feel comfortable and after getting my cry out I left with a smile. If I ever need regular storage I know where to go! Thanks Dorothy!
September 21, 2020
Google Public Storage Bigg Kountrie ALOEGroup
For me perfect
August 13, 2020
Google Public Storage Lake Jonas
Beware of the pricing, they give you a good price and then increase it to whatever they went. I called the location there was no answer so I called the 800 number and they told me that since it is a month to month contract they have the ability to change the rates. The person on the phone then just hung up on me. Good facility, bad business practices.
August 5, 2020
Google Public Storage Carmen Estrella
July 31, 2020
Google Public Storage Martin Cabrera
July 31, 2020
Google Public Storage Marilyn
Dorothy goes beyond to help you if you should have any problems. It is pleasant to have someone who really cares about their job.
June 10, 2020
Google Public Storage GODSbabygirl Cooney
All though there are storage places closer to home this is my go to spot! Dorothy is AMAZING .. However lately they've been short staffed. So if you go and things are locked down or you have to wait trust me it's not her fault it's corporates.... It's a shame they aren't thinking of her safety or that fact that there should always be 2 in a place that size! Shame on them
May 3, 2020
Google Public Storage Fredrica Manning
April 7, 2020
Google Public Storage Marco Todoerti
Dorothy has been extremely professional and helpful in renting the right unit. She guided me through the whole rental process and everything was extremely clear. I personally highly recommend this storage facility and hope you will find Dorothy assisting you!
April 2, 2020
Google Public Storage matthew foster-kardash
March 9, 2020
Google Public Storage jasmin popernitsch
Dorothy is great! She is really lovely and helpful! Thanks a lot!
March 6, 2020
Google Public Storage María Morales
Buena atención, personal bien profesional y limpio y climatizado
March 3, 2020
Google Public Storage Ivan Machuca
Excelente
February 11, 2020
Google Public Storage Thalyta Luizetto
Dorothy is amazing =)
February 9, 2020
Google Public Storage Lekeshaa Williams
I had a great experience there with Dorothy & Joseph!! They were awesome! Thank you so much for your assistance and professionalism! It was greatly appreciated! From the moment I walked in, I felt welcome and they were very courteous and kind!
February 5, 2020
Google Public Storage Daren Tarpley
Dorothy helped me with all my needs. Great personality she has it. Thanks.
February 5, 2020
Google Public Storage Tranod Pace
Dorothy was the nicest person I've dealt with in a while. She knows the storage business like she built it. Thanks again for everything.
January 28, 2020
Google Public Storage Sean Worrell
January 16, 2020
Google Public Storage osman mammadov
January 10, 2020
Google Public Storage FrostDaChill
Dorothy is the nicest person I have ever met in the customer service field. She makes moving such a breeze. She was able answer all of my questions and even showed me multiple spaces. When i am ready to move i will be at this location because of her and her #1 customer service and attitude skills.
December 30, 2019
Google Public Storage Jeffery Thomas
Wow hands down Cameka is best sale person!! I love her she made sure we got the best service from her. Thanks again Cameka!!
December 30, 2019
Google Public Storage Robert Fritz
Cameka is phenomenal. When I locked myself out of my unit, she was so helpful and worked tirelessly to help me out. Thank you!
December 12, 2019
Google Public Storage Johannie Hernandez
November 26, 2019
Google Public Storage Dennis Salas
November 14, 2019
Google Public Storage Alfonso Aguilar
This storage location was excellent. As soon as I walked in, Dorothy at the front desk was polite, curtious, and very thorough about how to access the unit. She's honest and awesome when I ask a question. I would definitely recommend anyone to her and this location. Good service!
November 13, 2019
Google Public Storage Trae Blanks
Amazing. This one word describes the manager at this facility. Dorothy has been amazing during this whole moving process. She knows how to do her job to the fullest. Thanks for everything Dorothy.
November 13, 2019
Google Public Storage Randall Meyerhoffer
This public storage has the best manager ever. Dorothy is one of the greatest people I have ever come across when it comes to moving she is a one on top of our game. She answered all my questions and show me everything I needed to see. If you ever need storage this location is the one as long as Dorothy is around.
November 13, 2019
Google Public Storage Justin Freeman
Dorothy is always on top of her game. If you go to this place ask for Dorothy. She is the greatest.
November 13, 2019
Google Public Storage Doug Long
Dorothy is the best manager ever she’s so helpful awesome to all of her customers
November 6, 2019
Google Public Storage yo d.
October 31, 2019
Google Public Storage Benjamin Robles
October 24, 2019
Google Public Storage Cyril Andrews
October 23, 2019
Google Public Storage Yolanda Schaefer
Moving is so aggravating but I got to this location and met Dorothy who made the process alot better. Thanks for helping and being my therapist listening to me rant about everything.
October 23, 2019
Google Public Storage Hector Alvarez
Dorothy is amazing. She definitely knows how to do her job. Great service here.
October 15, 2019
Google Public Storage Sue R
Joseph was awesome and very detailed in answering all my questions and concerns.
September 30, 2019
Google Public Storage Karolanne Galbert
Joseph and Dorothy were great from beginning to the end. If I ever need storage I will see you guys again. Thank you guys.
September 29, 2019
Google Public Storage Abby D
Dorothy made the entire process so easy and pleasant. They have the best rates around and the staff is absolutely wonderful.
September 27, 2019
Google Public Storage Маша Милова
Nobody answered phone Never!!!!!!!! Bad service
September 22, 2019
Google Public Storage Warm Water Scuba
They keep jacking up my rent
September 21, 2019
Google Public Storage Maria Morales
Siempre me han tratado muy bien lo mismo Joseph que Dororhy. Son muy profesionales y cualquier problema lo resuelve. Tienen mut buena atencion con el publico.
September 19, 2019
Google Public Storage Lissette Alvarez
Dorothy was super helpful!!
September 18, 2019
Google Public Storage Leibole Muchnik
September 3, 2019
Google Public Storage Gloria Acosta
Good experience.. The staff is amazing, Dorothy and Joseph, thank you for you excellent service. I will recommend it
August 21, 2019
Google Public Storage Lea Nickless
Wonderful experience getting set up with Public Storage in downtown Miami. Who would expect such kind, cheerful and professional staff? Dorothy and Joseph made the arduous task of moving/downsizing/putting things in storage much less stressful. Thank you!
August 13, 2019
Google Public Storage Diego Fernando Perez
August 6, 2019
Google Public Storage Howard Noel
July 12, 2019
Google Public Storage ElyLive
July 9, 2019
Google Public Storage Carlos E. Cabale
Excelente servicio
July 1, 2019
Google Public Storage Herbert Phillips
After years of coming back I was happy to see Dorothy was still here. I know I'm in great hands with her here!
July 1, 2019
Google Public Storage Reggie Laroche
Over the past few years I have had peace of mind, knowing that Dorothy and her team at Public Storage has my belongings safe! Thank you!
June 28, 2019
Google Public Storage taski lei
June 27, 2019
Google Public Storage zachary zurich
June 20, 2019
Google Public Storage Rolando Linarte
Dorothy manager is the best. I was making a delivery she went above and beyond for me.
June 19, 2019
Google Public Storage Ron Howard
Great place to store your items and Dorothy makes sure of that. When shes there the place runs the best. She helps with the best size and price. Ask for Dorothy and you're going to get the best.
June 17, 2019
Google Public Storage Verona Garcia
Efficient
May 24, 2019
Google Public Storage Ty Pot
One of the greatest Joy's is to have things go the exact way you want them. Coming to this PS location was the best idea I had when thinking about storing my items. I met someone who became like family to me. Dorothy is the best. She showed me the best unit for my things. I got a great rate and I have had no issues since being there. I thank her more than she will ever know. She keeps my mind at ease! I will recommend this location to any as long as she is here.
May 23, 2019
Google Public Storage Beverly Gordon
Dorothy is always the best!
May 14, 2019
Google Public Storage Destiny Clarke
I was looking for a unit and was helped by Teshema and Dorothy. I got exactly what i was looking for. Also the rates and service are amazing, highly recommend 10/10!! :)
May 14, 2019
Google Public Storage Marisel M
Teshema and Miss Dorothy give me excelent atencion. Great staff I recomend to rent. Here They call you immediate if u do reservation. Online 😉 Muy. Buen. Trato de parte de la Sra Dorothy y Teshema!! Llamaron inmediato y me explicaron con mucha calma todo!!
May 2, 2019
Google Public Storage Jeremiah Battle
Tracy was a good person to come in and talk to to help me get a nice storage I and will like she should get a raise because her attitude it just right for the job kept a smile on her face
April 26, 2019
Google Public Storage Edmund Callahan
Caught steeling orange Bloom Trail insurance Melissa Louis law go now
April 24, 2019
Google Public Storage Christy Jeske
Truly, this location IS blessed with Dorothy the General Manager. Was so helpful and made us feel welcomed! Very Professional!
April 15, 2019
Google Public Storage Fernando Pavía
April 2, 2019
Google Public Storage Kate Callahan!
My husband and I just move to Miami from out of state. The 20+ hour trip was a stressful nightmare! 😢 but finally getting to public storage and Cameka 🤗 was a HUGE breath of fresh air!!!! She was super helpful! And very kind 😀we found the perfect storage unit at a great price! I’ve already recommended this location to friends and family! -Katie&Carter!
March 13, 2019
Google Public Storage Ana Melendez
March 12, 2019
Google Public Storage jose urrutia
Un buen estorage lo recomiendo
March 5, 2019
Google Public Storage Kathi Santini
This is my second time renting storage space from this Public Storage. . Joseph and Dorothy are wonderful staff to work with. Friendly, professional, courteous and helpful. I would recommend renting storage space there.
February 28, 2019
Google Public Storage Esteban Medina
Dorothy is the best. She helped to make the transition very easy. Joseph was great also.
February 28, 2019
Google Public Storage Lisa P
Joseph was very kind and helpful.
February 26, 2019
Google Public Storage Mondy Joacine
Dorothy is always so wonderful and attentive. I will continue to come to this location as long as she is here.
February 26, 2019
Google Public Storage Abel Aparicio
Dorothy was awesome and her service was the best
February 15, 2019
Google Public Storage Yake Ala
February 15, 2019
Google Public Storage Michael Faircloth
I came back here after almost 20 years and was so happy to see Dorothy was still there. She was good at her job back then and she is still the best. ! I also heard that Dorothy is well known in Brazil! When i was checking in there was a very nice man names Carlos I believe. Anyway, glad to be back here!!
January 22, 2019
Google Public Storage Anna Blaise
January 18, 2019
Google Public Storage Envy !
Dorothy is wonderful. Great help.
January 17, 2019
Google Public Storage TG nateman
Amazing! These guys are nothing short of fantastic!
January 17, 2019
Google Public Storage Bryan Isaac
Dorothy is literally the most amazing person at this place. Shes such a sweetheart and super helpful every time we visit for service! Thank you!
January 8, 2019
Google Public Storage Gregory Dunn
January 4, 2019
Google Public Storage Nicola Ianeselli
Everybody knows that moving is sad and exhausting. The Storage was clean and efficient. But people can and actually do change the way you see things. Dorothy is the responsible of the Storage Office when I moved in, and she is extremely sweet and kind. I am thankful I got to meet her. She was very supportive with the movers and myself! Happy New Year to everybody at PublicStorage
January 3, 2019
Google Public Storage Manuel Pastor
Dorothy is always amazing when i come there!
December 1, 2018
Google Public Storage Armia Yacoub
It was a very long and stressful day and everything went wrong moving out of the apartment. Cameka and her coworker at the public storage office were our light at the end of the tunnel. They were very helpful and had a positive attitude. Check in was easy and fast. Excellent customer service.
November 8, 2018
Google Public Storage Demetria Nottage so cool
Very good service like always even if I'm come to ask a question Ms. Dorothy always a very good help when I talk to her or call.
November 5, 2018
Google Public Storage Charles Simmons
Dorothy is wonderful. She was very attentive and made sure everything went well.
November 5, 2018
Google Public Storage Olga Figueroa
Dorothy is the best. This facility is lucky to have her!
November 5, 2018
Google Public Storage Alycia Martinez
Dorothy was so great. She was nice and helpful.
November 2, 2018
Google Public Storage John Cooper
The check-in process was flawless. The facility was neat and clean. I felt very confident that my belongings would be very safe here. And Dorothy was fantastic and extremely helpful. Any company would be fortunate to have her as an employee!
October 31, 2018
Google Public Storage Jenna Tarifa
Had such a great experience with this storage company. Staff was very helpful and attentive to my needs. Highly recommended.
October 31, 2018
Google Public Storage Sam Gonzalez
She is a very polite and nice lady and also very helpful,very nice property downtown Miami
October 31, 2018
Google Public Storage George Alatzas
The staff is execellent and they provide great service. Will recommend to friends and family.
September 28, 2018
Google Public Storage Mauricio Espitia
Joseph rocks! He provided outstanding service!
September 22, 2018
Google Public Storage W01023 FD
Thank you so much, everyone was so helpful. They got me in and out! Great job!
September 17, 2018
Google Public Storage Nomad Guru
Servicio excelente! Muy amables y atentos
August 12, 2018
Google Public Storage Porch Pirate Protector Dionnys Lamar
It was great to begin with did reservation on line got a call 2 mins late then another call the day before and one on the day of ..got there quick no hassle guy there was very professional Joseph cool dude.
August 11, 2018
Google Public Storage Ennio Bertolini
Working fine for me!
August 5, 2018
Google Public Storage Hector Conga (HectorConga)
July 12, 2018
Google Public Storage Mario Alexander Naranjo
Exelente
July 11, 2018
Google Public Storage Zyon Baltzgar
Dorothy is one of the most amazing managers. She make sure the place is well maintained and that all her customers are as happy as possible. It's more than a storage when she's here, it's like a family. Thank you for all of your care and attention Dorothy it is greatly appreciated!
July 11, 2018
Google Public Storage Ashawna Clarke
This place has great service thanks to the wonderful staff they have. Dorothy is always amazing no matter what the need she is always there to help. Joseph is wonderful as well he helps as much as he can when he's not cleaning or doing other things. If I ever need storage again this facility will be the first place I turn to thanks Dorothy!
June 29, 2018
Google Public Storage Damian Delatorre
Good Service the Ladies in the office had good customer service great location highly recommended
June 12, 2018
Google Public Storage Johana G.
Everyone is very nice and helpful. The location is perfect.
June 7, 2018
Google Public Storage Cloud Star
The staff is very nice and help you out as much as they can so you can have a nice move in to the storage. The place looks neat and organized. There is two elevators and a gate code to enter the place. The space of the storage clean for storage.
June 3, 2018
Google Public Storage Ted Weitzel
Rented a space on 6-2. Dorothy and Joseph took very good care of me and handled everything with efficiency.
April 28, 2018
Google Public Storage One Love
Dorothy was great. Great customer service.
April 27, 2018
Google Public Storage KENNETH FOY
April 26, 2018
Google Public Storage D. Townsend Jr.
Great employees. Dorothy is wonderful at what she does.
April 22, 2018
Google Public Storage Annie
Public storage 27815 downtown Miami is great! Dorthy and Joseph are very helpful and professional! This place is clean and well maintained. Thanks!
April 19, 2018
Google Public Storage Steven Grau
Joseph was very helpful. Couldn't ask for more.
April 13, 2018
Google Public Storage D R (DJR)
April 11, 2018
Google Public Storage Jehovah Washington
Dorothy and Joseph are great. If you ever need storage this is the location to come to.
April 11, 2018
Google Public Storage Vivian Williams
Dorothy is amazing. She makes this place run like a well oiled machine. She always has a smile and is pleasant and helpful. You don't find people like her anymore!
April 5, 2018
Google Public Storage Ray Beaman
Dorothy is great. Friendly service with a smile!
March 19, 2018
Google Public Storage Erik C
Clean and excellent customer service. Joseph has been very helpful.
March 6, 2018
Google Public Storage Pumpkin king
This place always has great Service thank you To Joseph and Dorothy for all their help. If I ever need storage I will come back to see these guys.
February 22, 2018
Google Public Storage Marlene Joseph
Dorothy and Joseph are great. Always helpful and ready to explain things when needed.
February 13, 2018
Google Public Storage david Hobb
Each time i come to Public Storage Dorothy has almost been amazing. I love her like family. Thanks for having such a great employee at this location.
February 3, 2018
Google Public Storage Rosa Leal
January 29, 2018
Google Public Storage Adiel Zarate
Joseph was great!.. he was incredibly helpful and went above and beyond to assist us with anything we needed.
January 29, 2018
Google Public Storage Wilson Remy
Dorothy and the staff are wonderful. She is very attentive and always super polite. I appreciate the fact that she takes the time remember my name and is knowledgeable about products and the area in general. Thank you Dorothy for being you! Sheer excellence!
December 30, 2017
Google Public Storage EYLEN AVILA
Service was great and the facility is kept clean. The staff is very friendly!!!
November 12, 2017
Google Public Storage Raul Castro
November 9, 2017
Public Storage Jacklyn Shannon
What time can we gain access to get inside
November 3, 2017
Google Public Storage carlos hernandez
October 31, 2017
Google Public Storage F9iberoamerica CCaaS 9⃣9⃣9⃣9⃣9⃣
Dorothy and Joseph did a great Job, thanks a lot for your help!
October 19, 2017
Google Public Storage Lama Syd
This location is blessed with the DOROTHY the general manager. She's simply a blessing . Makes everything easier, very reliable and on point also good energy while you're there . The units r nice although pricy but convenient location ..
October 16, 2017
Google Public Storage Vilma Barbero
Muy buen servicio. Y la atención prestada por el personal muy amable
September 26, 2017
Google Public Storage Miss Roslin
Will recommend them to anyone that is looking for storage. Every time I had to go there they was always polite and friendly. You guys rock!!!
September 22, 2017
Google Public Storage Tony Lopez
September 17, 2017
Google Public Storage paul s
I'm still a little shocked at how helpful the staff were. I was expecting a dreadful process but Dorothy and Osiris made perfect sense of everything. Many thanks.
September 6, 2017
Google Public Storage Alexandria Morganti
Josie was amazing she was very friendly and really made sure we had the best experience ever. She really made us feel that our satisfactory was her main priority.
September 5, 2017
Google Public Storage DSInteriors Assistant
Dorothy and Osiru were extremely helpful and provided excellent customer service skills! These ladies with out a doubt will help you with all your needs!
September 3, 2017
Google Public Storage denis cruz
I had just come out a public storage on 16970 NW 4ave. They were great but this other facility was not.The lady working there which don't remember here name but she a supervisor was rude and after the second visit told me that because I had just left the other facility a 16970 NW 4ave. I wouldn't qualify for the Memorial Day weekend savings. Something that she knew on her computer all that wasted time just to get me to pay more I left of course.. because she was so rude, I told her if she had just lost a customer she didn't care. I went to the storage post and was treated very nice there it's located on 12th Avenue and Northwest 7th Street anybody wants to go to a nice place where you're treated right go there. I got two months free... If this lady thought I was going to stay quiet she has something else coming to her.
July 29, 2017
Google Public Storage Andres Varona
Great staff and price
July 18, 2017
Google Public Storage Delia my real state agent Francois
Affordable and clean
July 12, 2017
Google Public Storage Hilton Avellaneda
Ok
June 30, 2017
Google Public Storage Katherine Kenerson
Dorothy, who works at the front desk, is super helpful, friendly and accommodating. The storage unit is very affordable, easily accessible and in a good location (I live on Miami Beach). This was the second time I've used this location, and I have been very happy both times. I highly recommend this location.
June 28, 2017
Google Public Storage JCG Jewelry
Magnificent personal treatment !! Incredibly helpful. Always willing to assist you all the way. I recommend this place blindly.
June 11, 2017
Google Public Storage Yaki Flores
May 28, 2017
Google Public Storage Christina Evans
I love the staff and the facility. Dorothy is amazing!
May 27, 2017
Google Public Storage Nykk Carr
It's an older storage place but it gets the job done. The best thing about this place is Ms. Dorthy and her crew. They always go above and beyond for me to make my experience a pleasure. It is such a blessing to meet people like Ms. Dorthy in Miami she's truly one of a kind. Thank you for everything.
April 20, 2017
Google Public Storage tara ferrell
The staff is very helpful and it's a safe, clean structure
March 28, 2017
Google Public Storage Karen Correa
March 16, 2017
Google Public Storage ALEX M D I
Grate place for storage
February 28, 2017
Google Public Storage Jose A. Sardinas Darias
February 28, 2017
Google Public Storage Natalia Reparaz
I've had a unit here since 2009, and Dorothy has always been extremely helpful! I recommend this storage to anyone living near Downtown.
February 9, 2017
Google Public Storage Jose Abin
Great job by Dorothy. She makes everything very clear and easy.
January 22, 2017
Google Public Storage dora trujillo
January 18, 2017
Google Public Storage Lawrence Howard
Dorothy always gives the best customer service. No matter what my situation is she has an answer. Thanks Dorothy.
December 27, 2016
Google Public Storage bobby smith
Easy access, but very old scary looking
December 19, 2016
Google Public Storage Brittnay Stevens
Dorothy and Osi are the best.....they made everything smooth and easy! Great Customer Service!
November 1, 2016
Google Public Storage Enrique Juarez
Osiris, the lady that helped me that day is very professional; best experience renting public storage!!
October 30, 2016
Google Public Storage Frederic Khalil
I had a storage unit for 6 years at this location. Never had an issue. very convenient and safe location, specially that it is across the police station Dorothy, the manager is superb. I will give her 5/5. Very helpful and friendly the only reason I am giving a rating of 4/5 due to the price. Price is on the high side , specially for the location it is in
October 25, 2016
Google Public Storage Geoffrey Cameron Jr
Great job Vince and Dorothy, thanks for your kindness and support.
October 25, 2016
Google Public Storage Roberto Tamayo
Dorothy is the best she is awesome
October 25, 2016
Google Public Storage Ian Willey
Vince rocks. Congrats on the baby girl!
October 25, 2016
Google Public Storage Jessica Rouse
Dorothy and Vicente were very helpful. Awesome Customer servuce. Would greatly recommend public storage
September 20, 2016
Google Public Storage Christopher Santora
excellent customer service and really helpful in dealing with inevitable stresses of moving. I want to commend Dorothy especially who was not only charming and kind, but consummate professional. She went out of her way to make the whole experience actually enjoyable...who would ever think it would be fun to go to a storage facility!?
September 9, 2016
Google Public Storage ognjen djukanovic
August 16, 2016
Google Public Storage Alvaro Cruz
Dorothy and Vince are awesome.
August 16, 2016
Google Public Storage Kimberly Montero
Dorothy offered great service. Vince was great as well
August 15, 2016
Google Public Storage Audley Bent
Vince and Dorothy made the rental process stressful quick. They we're both professional and very nice. Would recommend renting with Vince if you go there
August 2, 2016
Google Public Storage Christopher Ladas
Dorothy and Osiris are the best. Informative and helpful...can't ask for much more.
July 31, 2016
Google Public Storage Linnett Molina
Dorothy was so kind and extremely helpful. Found the best storage unit at the best price for me. It was quick and easy and she had tons of helpful advice ! Thanks Dorothy!
July 29, 2016
Google Public Storage Ernest Antonio Gerard
Many Thanks to Dorothy and Osiris for helping me select the best unit to fit my budget on such short notice!
July 15, 2016
Google Public Storage Jose David Madriz
Great location well maintained with employees that have great customer service, which is rare to see. Osiris assisted me, had the patience and kindness in answering every question and concern i had. She informed me of all i needed to know and exhibited professionalism like no other.
July 10, 2016
Google Public Storage Antoine Anthony
I had a great time talking with Osirid. She was extremely helpful and knowledgeable
July 6, 2016
Google Public Storage Kimberly Scott
This Public Storage has great customer service. Ms.Dorothy and Osiris were very helpful while I had my thin gs there. Definitely recommend to anyone The employees treat with so much respect.
June 9, 2016
Google Public Storage Patricia Adarve
It was a very busy day, and the property manager Osiris all the time help us with a big smile and patience.
May 24, 2016
Google Public Storage Tyffany Wilson
My experience with Public Storage was GREAT!!! Dorothy is the not only the kindest person there, she is extremely personable and KNOWLEDGABLE.
May 16, 2016
Google Public Storage Paola Carabali
Dorothy is great
April 22, 2016
Google Public Storage ciel Zhao
sulema and vicente were very nice and helpful with me thank you
April 22, 2016
Google Public Storage reinaldo Castillo
April 22, 2016
Google Public Storage Francisco Nunez
Vicente and Sulema where very helpful and great customer service
April 7, 2016
Google Public Storage Lola
Vince and Dorothy were very NICE and EXTREMELY helpful with my storage selection. Their customer service skills are top of the line.
March 25, 2016
Google Public Storage what ever
I have used this facility a number of times in the past, by far a great staff and a very convenient location. Dorothy is one of the best Managers PS has and is lucky to have. Friendly, very thorough, honest and reliable too. She always has the best interests of the clientele that use the services that they provide. Thank you very much!!!!
March 5, 2016
Google Public Storage Nicole Brandon
The best customer service anywhere. Thank you Dorothy and Sulema for everything.
March 5, 2016
Google Public Storage Derolus Harry
Great customer service. Dorothy always calls to remind me of my bill. She and the staff are wonderful. Thanks to you both.
March 4, 2016
Google Public Storage Alfredo Villalta
SULEMA AND DOROTHY WERE VERY HELPFUL AND ANSWERD ALL MY 101 QUESTIONS:) THANK YOU LADYS WILL RECOMMEND THIS LOCATION TO ANYONE
February 29, 2016
Google Public Storage Collin Lindsay
I received excellent customer service from Dorothy & Zulema a few days ago when I rented a second unit on behalf my company. The team is very professional and courteous and I am pleased with their service. I unreservedly recommend this location. Definitely a five star service.
February 22, 2016
Google Public Storage Kenneth Jones
Dorothy is wonderful and easy to talk to. She answered all my questions with no hesitation. Thank you for all your help Dorothy. When I need storage I will definitely be back to see you.
February 6, 2016
Google Public Storage Victoria Barrow
I went to public storage inquiring about storage. Dorothy and Sulema were very helpful. They answered all my questions and put my mind at ease. Thank you ladies for all your help.
December 30, 2015
Google Public Storage Adrienne Jakson
Great Service, the people working there really provide detailed information to help make the right decisions for what we needed. Dorothy takes pride in knowing the customers and helping make the transition easy for storage and logistics. I would really really love to rate this a 5 but the only drawback is the hours open. Even if they could stay open until 7 or 8 pm would be more appreciative of meeting customers needs as a lot of people still work and cant make it there before 6 pm closing. I recommend this to anyone who wants great service and easy location in downtown. Thanks much
December 29, 2015
Google Public Storage Hector Novoa
Went in 2 days ago the young lady that was in the office Sulema she was very nice has great customer service skills she asked if I liked how she treated me to do a google review so that's what I'm doing 👍🏼👍🏼
December 28, 2015
Google Public Storage ke k
I absolutely LOVE this storage facility, because of the efficiency of the STAFF(Dorothy E.) Sulema
December 21, 2015
Google Public Storage Maria Gonzalez
GREAT CUSTOMER SERVICE...
November 5, 2015
Google Public Storage Calvin Hicks
This is the first facility I've gone to where there is true customer service. Dorothy and Freddie are the true meaning of just that. Thanks for all your help!
October 31, 2015
Google Public Storage demetris Evans
Love Freddie and Dorothy. Thanks for all your help.
October 24, 2015
Google Public Storage Kenny Lopez
Thanks Dorothy and Freddie for everything. Two very understanding people.
October 24, 2015
Google Public Storage Heriberto Rosario
One of the best facilities I have been to. Dorothy was such a big help and very understanding to my needs. Freddie jumped in and helped also. These two are such a great team for the location and the customers.
October 6, 2015
Google Public Storage Nataliz Jimenez
So nice and helpful! Loved it!
September 8, 2015
Google Public Storage Jason Stephens
I would honestly recommend this public storage facility to anyone who comes to me looking for storage advice! The employees were very professional and very knowledgeable on the subject and got me into the right space! Dorothy and Freddy make a wonderful team and if you have any storage needs please go see them!
September 3, 2015
Google Public Storage Gaby Gamarra
So far so good! Dorothy confirmed my interview in advance. She was ready when I arrived... Easy... She walked me through the facility explaining every step for my next visits... The facility was clean. It is not the newest one but it is well located and easy to access.
August 31, 2015
Google Public Storage Jeff Regan
I have worked with several different storage facilities, and have never experienced such professionalism, courtesy, and friendliness as I have at this location. Dorothy and her team are always ready and willing to go above and beyond the call of duty to assist customers, and truly add a personal touch to the storage experience. I currently have 3 units at this facility and wouldn't dream of moving anywhere else.
August 31, 2015
Google Public Storage Brogan Abernethy
Just started a new job and I am so thankful that my work units are located at the Downtown Miami location. The staff is fantastic, by far the best Public Storage experience I've ever had. Dorothy is simply incredible. She genuinely cares about all her customers and goes above and beyond to make sure everyone is happy and has the best experience. I couldn't imagine having a unit anywhere else. I can honestly say it's a pleasure to make a trip to the Downtown Public Storage.
August 31, 2015
Google Public Storage Ice
Thanks Dorothy and the crew.
August 14, 2015
Google Public Storage Tyga R
I went into Public Storage not knowing what to expect since I was already having a crappy day. When I walked in I was greeted by two lovely smiles that belonged to the lovely Dorothy and the very helpful Freddie. They were super friendly and super helpful and made me feel a whole lot better when I walked out. They are truly the storage experts and they knew what they were talking about. I would recommend them to anyone who is looking for storage!
July 29, 2015
Google Public Storage Jordan McCann
I walked in Overwhelmed but walked out happy and very satisfied!!!!! Everyone on staff said hello when I walked and were all equally helpful! The service was good and they were able to explain everything down to the bone!!!!!! They also gave me a tour and showed me how to work everything!!!!!
July 15, 2015
Google Public Storage Jerome Williams
i wish we had more places like this one the people are great and the help you with a smile thanks and i will be telling more people to check this place out
July 3, 2015
Google Public Storage Dulce Castro
Awsome attention by anaysa , thank you
July 1, 2015
Google Public Storage Rodolfo Hernandez
Great customer service
July 1, 2015
Google Public Storage Odalys Fundora
anaisa was very kind and helpful today showing us the spaces and ghe benifits of tje peoperty.
June 30, 2015
Google Public Storage Jack Quanstrom
Very positive experience. Anaysa, the property manager, was extremely helpful and accommodating when explaining the procedures to me. Real nice people and a good value. Jack Quanstrom
June 29, 2015
Google Public Storage Edward NYC
June 19, 2015
Google Public Storage Hannah
June 3, 2015
Google Public Storage Derek Valcourt
I have been with public storage for about 2 years now and it has been nothing but a pleasure dealing with Dorothy she has always helped me with any issues I have in a very professional manner although I have wanted to change locations the reason I have stayed is cause of her and not only to me but to others as well I have recommended many people to her and will continue to do so..thank you dorothy
May 8, 2015
Google Public Storage Pure Texas Lone Star
Ignorant idiots. I use one credit card just for my Public Storage account and no one else. I freaked when my bank called to ask if it was me buying a $1000 ticket on Bangladesh air. No, and the bank jumped on it. I then called Public Storage and explained the situation. That's when I ended up talking to dumb and dumber's sister whose response was "I don't know anything about that". I asked that she shut down the auto pay and send me my bill. No they don't mail bills. Okay, then email me I told her and as far as I could tell she agreed. I later went back into the account to delete the card numbers but you can't do that so I phoned and had to leave a message. They didn't do anything. Today I finally got the email with a LATE CHARGE?
April 16, 2015
Google Public Storage CHELSEA nutts
this property is mantained very well..the staff is so helpful..I was hired to help a tenant move out of the facility and Dorothy did a great job with assisting me with all my questions...NORMALY EMPLOYEES DONT CARE...DOROTHY 100% GAVE ME HER THOROUGH ATTENTION.THANKS DOROTHY.SHIPPING BY DUSTIN
April 12, 2015
Google Public Storage Georgia M
I went to PS in search of moving supplies. What I found was someone so knowledgeable of all the items and what it takes to pack and move. She was very sympathetic to the horrible day I had been having and that made this all the more worth while. Dorothy I truly thank you for making this experience a little more easier for me. If ever I do need packing supplies, I will definitely see you again!
April 9, 2015
Google Public Storage Travis Fort
Dorothy has always been the nicest employee at this location. She and Nestor are always helpful. Thanks for everything.
March 23, 2015
Google Public Storage lashae
Thank you for all your help Dorothy. Anytime I'm in Miami and have to pack I know just where to go.
March 20, 2015
Google Public Storage Daniel Martinez
Great storage facility. They have a lot of moving supplies, and the best customer service. Nestor & Dorothy made everything so easy for me and my movers. I will be recommending this storage company to family and friends.
March 20, 2015
Google Public Storage Cherry Benn
Dorothy was one of the most helpful people I have come across in customer service. Thanks for everything. We will be back soon.
March 20, 2015
Google Public Storage Hakim Mujahid
Excellent customer service "D" and "N" r the best *****!
March 1, 2015
Google Public Storage Ana Orozco
Good customer service.
February 27, 2015
Google Public Storage ANA TREJO
I've been using this location for many years I love the way Dorothy treats people always respectful and helpful and so is her coworker Nestor always polite and always answering any question I may have the best way possible... I highly recommend this storage always clean and the staff is simple the best....
February 9, 2015
Google Public Storage Eugene Willis
Dorothy is the nicest person that has been at this location since I've been a customer here. She has a beautiful personality inside and out. This location is very lucky to have her.
January 30, 2015
Google Public Storage marshon pierson
The managers there are always helpful andcare about their customers
January 1, 2015
Google Public Storage Kathy Walker
I've been to this location many times in the past years. Each time I've come Dorothy has treated me with kindness and respect. She has always helped me with supplies and answering all my questions. She is truly a diamond in the rough. She always has a smile and never hesitates to ask how I am doing. The customer service skills she shows is very rare these days. Public Storage is blessed to have her on their team!
December 29, 2014
Google Public Storage Taylor Pinkney
I love the manager Dorothy at this public storage she is like a breath of fresh air
December 28, 2014
Google Public Storage Jeremiah Jones
I like this Public Storage because Dorothy is the greatest. She is so helpful in so many ways. She answered all of my questions and was very knowledgeable about what I would need for storage. Dorothy and Nestor seem to be a great team at this location and I will definitely recommend it to any one who needs storage or supplies.
November 7, 2014
Google Public Storage Adria Lynn Roa
I was very skeptical at first but when I was told from some other friends of mine that Miss Dorothy, with her type of high quality one on one attention she gives to her customers ..I didn't mind about spending a little bit more on this location rather than the other ones that were cheaper.. I admire her ability to multi task with such poise n focus, yet having so much patience with others,,, love the communication she has with her other employees she makes a great team with Nestor both of them treated me with total Excellent Care! So I'm Very grateful for that n will always use this location for as long as their Excellent treatment to us customers continues. .. thank u
November 5, 2014
Google Public Storage Carnell Williams
I went to public storage in search of packing supplies. I came across the most friendliest person I`ve met in a very long time. Dorothy was so helpful and she took the time to show me how to set up the items I purchased. Thank you for having someone like her to make packing so easy.
November 3, 2014
Google Public Storage benjamin moore
I've been to this facility to purchase moving supplies many times. Each time I'm there Dorothy has gone above and beyond helping me to get the items I need. Dorothy ' s personality super exceeds customers service. I will continue shopping here because of the customer service I'm given. Thank you Dorothy for just being you and being dedicated to helping your customers.
July 28, 2014
Google Public Storage Ivy Sanmiguel
The best thing about this WH is Dorothy!! she is the best: sweet, attentive, professional ... thank you Dorothy! will be back if I have to store something :) < nestor is very nice too!
June 24, 2014
Google Public Storage Sianna Leavy
Dorthy is the best. She is super helpful, friendly, and has a lot of knowledge about the area.
June 23, 2014
Google Public Storage Victor Rojas
I have had a unit at this location for over 4 years and I have nothing but praise. The staff in the office is very helpful, and professional.
June 21, 2014
Google Public Storage A. Crocker
This location is the best only because of Dorothy the manager, she is the reason i have stayed here for so long. Dorothy is always there and assists you with anything you need and she does it with pleasure, i wish there were more caring people around like her.... ps. The other guys that work there are great too.
June 18, 2014
Google Public Storage Javi Santisteban
Since I rented out two units here at the beginning of the year, I have had to come and go from this property quite a bit to move things in and out. Each time I do, Joseph, Dorothy, and Manny have need extremely helpful. I work at a 5-star hotel and I feel like the service they give to customers here is on par with the service we try to give our guests at my workplace. 10/10 would recommend!
March 26, 2014
Google Public Storage John W
Just moved from NYC....Great service and understanding staff...highly recommend.
March 15, 2014
Google Public Storage Victoria Bell
I've been with public storage almost 2 years and have had zero problems. Ana is always available and remembers my name. Ana also gave me a great deal! Thank you!!!
February 27, 2014
Google Public Storage Ricardo Ortiz
I'm a client with these ladies Sara and Olga and I haven't been there a day without them smiling with nit just me but will all customers and everyone comes to do business and leave satisfy great location
February 12, 2014
Google Public Storage Eliot Tubis
Alicia and Rick are amazing! Go talk to em
February 4, 2014
Google Public Storage sarah holmes
Came to the property to make a payment. The office was clean and Melinda was very friendly and helpful
January 31, 2014
Google Public Storage Arenesha Jefferson
Sharice did a awesome job she was very helpful
January 12, 2014
Google Public Storage La'azar Arencibia
Dorothy, Joseph and the rest of this facility staff is great. I would say amazingly good and all of it thanks to the people that work at this particular storage facility. Unfortunately, I can't say the same thing about district and regional managers which are absent minded and lack any kind of professional customer service. I wish all of the other Public Storage facilities in Miami Dade County had such helpful staff.
December 22, 2013
Google Public Storage Alexie T
Great location Downtown.Clean and Secure.Dorothy and the other employees there are great people
December 19, 2013
Google Public Storage bernard marshall
my experience at public storage for the first time was made very pleasant by the staff. Dorothy has an awesome personality she is very detailed and makes you smile even if though moving can be stressful She also treats each customer very well even tho it was hectic.Joseph was very helpful also. He made it his duty to make sure we were ok and that we were satisfied with the service even tho they were very busy... I can actually say i met two great people today and i kinda almost wanna send them flowers... lol
December 13, 2013
Google Public Storage Mariano Mataloni (Mata)
Nice and helpful staff. Thanks Joseph and Dorothy.
September 10, 2013
Google Public Storage Sal Perez
If anyone were to ask me why I have been a tenant at the Public Storage location 27815 in downtown Miami for so many years, I would quickly and gladly reply: the really nice and fantastic people that I have met that are involved with that location. In many places nowadays the Customer Service seems to be forgotten. It is thriving in downtown Miami because of people like Property Manager Dorothy Evans. Dorothy is the outstanding "people person" and quintessential problem solver. What a pleasure it is to deal with a person like Dorothy who really and truly cares about her tenants and really shows you her devotion to make things run right. I have also been very impressed with the excellent quality of Area Properties Manager Manny Darowiche and Regional Manager Doug Mesmer. It shows me that the PS commitment of customer care and satisfaction is also present at the higher levels of management and administration. I stay at the Miami location because of the PS Super Team that I deal with as a tenant. How can I not?
July 5, 2013
Google Public Storage Danilo Oliveira
Besides being an old location, compared to other Public Storage around Miami, this one has by far the best personal out of all the ones I visited when making my decision. After over 6 months at this storage, I have never had a problem without a quick and fair solution from the staff. Count on them!