Public Storage Self-Storage Units at 2336 Biscayne Blvd, Miami, FL

Rose and Cassie great service. The best in the area. Positive attitudes and very friendly and helpful. Thank you ladies.

Rose is the best. Her customer service is superb. I am at this location because of her. She is so sweet, understanding, patient, empathetic, and cares about me as a customer. She treats all customers so well. If you need help ask for Rose and use this storage location. Thank you!

Rose is amazing. We are very happy that we found this Public Storage Biscayne / Miami. Thanks

Rose and Cassie are the best. Best place to store

Enrique was very helpful

Cassandra and Rose are very professional and helpful

Quick and easy in and out, friendly staff and clean overall entertainment.

I am writing to express my deep dissatisfaction and concern regarding an issue I have been experiencing with my storage unit at your facility. I have discovered that white dust continuously falls on my furniture, causing damage and posing a significant inconvenience. I was told it is condensation from the AC unit, but they do not know for sure.I expected a prompt and satisfactory resolution to this matter. I have spoken to the front offcice several times and provided pictures. I was promised a work order that they will have someone in to clean and the regional manager declined the work order and offered for me to move out which cannot due to surgery and I am not paying for movers for something they are at fault. Thr 2nd was to claim insurance. I am not doing that to get pennies for all the stuff i work hard for. All I am asking for some one to clean the ceiling so the white dust stop falling on my things. They are making hard for nothing! After writing this post last week, they have decided to increase the rent by$34.00. Help make sense of this unit has issues n your increasing the rent rather than cleaning the ceiling to forcing me to move out and rent it to another customer and without taking care of the problem.

Management is unresponsive to complaints. The AC on the second floor was broken for many months causing mildew to grow my belongings. They also had a roach infestation. I was disgusted to find these insects crawling on my belongings. I can not in good conscience recommend this location to anyone.

The service attention of Alex Hernandez was outstanding. Elevators needs attention and maintenance.

Great service from Alex lots of help would for sure recommend to a friend

Excellent service from Alex and the team. The space is clean and has easy access for load and unloading.

Great service. Andres is providing amazing customer service! Great job!

Alex is the Best!! Made storage space finding a pleasure - great customer service

Andres, what a guy !!! He is the best !!!!

Thank you Rose & Ashley!! Great customer services!!

Ashley was an amazing agent ..most friendly helpful Customer service This location is very clean new and safe

The employees here are GREAT! 5 STARS HAND DOWN!

Very good customer service Rose and Andres

Nice, attentive, professional staff. Good location. Super clean space and very accessible

Thanks for your help Rique

I was helped by Kinney who was very nice, helpfull and efficient.

This staff is incredible, I got the best service and a great attention from all these super kind girls, Thank you Rose and everyone for make me feel welcome, I really appreciate the time and service, this storage is 100% recommended

Thank you Rose for your great customer service. Very friendly quick and efficient. She knows her job. Ask her anything. She has the answer.

Rose and Ashley were excellent, top notch. They were very professional, knowledgeable and competent! Couldn’t ask for anything better.

Really great experience with Rose and Ashley, they truly went above and beyond with my moving in and out of the storage unit. They were very kind and helpful.

Rose and Ashley have been wonderful. Made my experience very pleasant and professional.

Ashley is very professional. Nice and patient with me. She helped me with my payment. She is very kind. Rose also. They both are amazing the vibe in the store is welcoming.

Ashley was awesome

Our service professional, rose, was awesome. Great attitude and very knowledgeable. Fantastic.

Good attention. Rose is the best. Very responsible and efficient.

I believe I held service here for almost a year, and it was a great experience 👍🏽for being a first timer, I actually didn't feel like one with the service that I received from employees there... keep up the good work. Oh and I love the manager there (Rose). She's the best!!💜😊 She's about her business!

Buena atención

Great service from Rose and ashley!! They are the best!! 😍😘

Excellent location, clean and conditioning great services specially from Rose and Ashley keep up with the good work

I want to give a big thank you to Rose for helping me make such a huge decision with moving all of my belongings from NYC to Miami FL. She made the process quick and painless. Explained everything with such great detail and transparency. Your service was greatly appreciated.

I’m very happy with the service here at this place. Rose is very helpful.

Rose is the best in the world until the End . I am suggesting everyone that needs a storage to come see Rose ..

I’m so grateful with the team, in special Rose, she is a angel with a pretty heart, thank you for the amazing service and happy vibes

Rose and Ashley are so Customer service oriented. They are empathetic and helped me trough Payment process, app settings, moving matters in a kind and professional way. I have multiple units in different locations and this one is the best thanks to Rose & Ashley

I had a wonderful and easy experience with Rose and Ashley. They were very helpful and clear with everything. I highly suggest this location . Great customer service!! Don’t forget the coffee girls!!! :)

Overall an excellent customer service experience! Rique was very knowledgeable and assisted me in a timely and precise manner.

Terrific service. Speedily, friendly and knowledgable

It's great and the customer service is 10/10 Rose, Enrique y vaushay they were very kind, they helped me with the whole process!

Everyone was so nice and welcoming with helping me transition. The way they’ve handled me and my family with everything really made me feel I was in safe hands. Thanks again Dominique w

I came here for the first time Mrs Rose, Ashley, Rique are very nice with me I really like this place I feel welcome at the door. They are very professional. They are good workers. I hope they stay like that.

Ashely and Rose were super helpful and very profesional!!!

Very Friendly. And helpful, interactive staff.

Best customer service!!

Vaushay and Rose were quite helpful and having access to this storage is a lifesaver To us💫👏

I’ve been rented for 3 years in Edgewater the personal is great specially Rose she’s super nice and helpful I’m glad I find the right storage for my needs

Alex & Ashley really help me out. I had reservations & had to get another unit, that is bigger. Awesome.

Amazing service from Roshell and Rose! Very Friendly and very very helpful! They took the time to explain everything to me, step by step and even helped me with the app!!! I was not sure what to do or how much space I needed and left with no questions at all! They were great!

Muy buena la atención y asistencia de Rose y Ashley en todo el trámite de rentar un espacio. Gracias

The people there helped us a lot. Specially Rose and Ashley. They were very kind solving all our doubts and answering all the questions. Nice to have them here.

Thank you to Rose & Ashley who somehow made storage fun and easy

The service here is top notch. I was having trouble making payment over the phone with the automated system and Rose walked me through closing out my storage and making final payment with charm and grace.

Roshell was very polite and very helpful through my experience. I was very great full for all her help and being able to answer all my questions.

Place is amazing! Rose and Chanel are delightful and super helpful! Use them for all your storage needs!

Rose was amazing! Ask for Rose

WOW!! I cannot say enough good things about the staff over at PS on biscayne! I needed a place to store my belongings while moving and Ashley was soooo helpful! I had a mini panic attack about not being able to fit all of my belongings but she spent time going over everything with me and assured me it will fit and of course IT DID! She greeted me upon move in and helped me with a bit of directions! The staff over at PS are truly pleasant to work with and made my moving process that much easier!! If I ever need storage again I will surely be coming back here. My things were exactly as I left them and the unit was very clean/temp control! I also love how easy it is to access the gates via my phone!! Thanks again Ashley for all your help!!

Friendly staff. Rose Ashley and Chanel.

Rose! 👏👏👏 great service

Rose was excellent helping me with the sign in Thanks to Rose with her excellent customer service

Update 4.2.23 Spoke to Rose who was helpful and managed to get our rate reduced for 6mths but we can expect the contract to go up after that and annually. Time to look for another storage facility. No resolution on the cursing customer service calls either.... EDGEWATER LOCATION ...Worst experience, spoke to someone about why our 10x10 was increased to 350 per month vs market rate of 220. I was told they could reduce the rent for 3 mths only. This happened last year also. I declined then immediately got 2 calls after with someone cursing and hanging up. I now fear for my property and personal information. We will need to move out.....don't trust this place.

Hello I am writing this review because the person who attended to me Ashley was super helpful took the time to explain every step of the process and also helped me with the gate access there should be more employees like her Thank You

I can never reach anyone directly at this facility, no matter the time or day I call no one never picks up also when I call customer service they all have the most nastiest attitudes it’s extremely frustrating because I’m a customer who spend my money on such a terrible business with terrible service

Rose is the best. She is bright and extremely knowledgeable. Thank you for all your help. Lary & Amy

Jannette,Tina,Osiris they are awesome team and very helpful!

Rose, great customer service ,

I have been using this location for several years. The staff is friendly and very professional. I can’t say enough good things about the manager, Rose, who has been more than helpful anytime I have had a problem or needed help! I recommend this location highly!!

Rose & Ashley were very nice and soooooo helpful to everything i needed founded everything quick and fast and theyre customer sevice skill are incredible 5⭐️ smile patrol

Rose was amazing, her customerbservice was stellar and enjoyed my time at Public Storage

Rose es muy atenta y siempre está dispuesta a solucionar cualquier inconveniente, lo principal te recibe con una sonrisa. Muchas gracias!

So happy with the service thanks to Liza and Rose for the good service. I was super happy to be served by them. Super nice staff team.

Great people. Great service. Rose was the best

Great customer service … rose was amazing

Great facility that is easy to access. Rose (manager) takes care of the community.

Great customer service. Rose was really helpful with a recent billing issue. Really appreciated her help.

Very nice ladies at the front desk, ( jannette and Ashley) were very nice, courteous, fun and so much helpful. A pleasure to do business with. Thank you very much. AAAA++++

Aye this Public Storage was nothing short of official🌟. The staff, led by the competent & cool manager Rosa 🙋‍♀️, were professional, courteous, and attentive to my million questions. The beautiful girl from 🇵🇷 at the front desk provided an extra touch of warmth and hospitality, further enhancing my experience. The facility stays clean and kept 🧹. The use of app operated doors made accessing my storage unit a breeze cause i hate touching buttons. I like when a company exceededs my expectations in every way. I would highly recommend them to anyone seeking a storage solution in the edgewater area. This place has good service, well-maintained facilities, and a welcoming environment 🙌.

Amazing service from the trio at this location Rose, Ashley,Janette all three would go above and beyond assisting you with your storage and they wouldn’t treat you like another number for the company revenue. Very happy all around even after price went up still reasonable enough. Is all about the service you would get that’s worth it.

Ashley and Jannette are the best!! Thank you for your help!

Rose is very friendly awesome customer service.

Rose - thank you amazing service.

Awesome service from Rose. Very helpful and knowledgable.

Rose was the absolute best!!! My first time doing storage and she made the process very easy!

Rose, Janette and Ashley me dieron el mejor servicio. Recomiendo a todos a usar este Public Storage location. Estas chicas son espectaculares

Rose is an exceptional customer service rep! She was very helpful in helping me sign up with the storage!

Rose and Chanel were very helpful and fun to talk to. I appreciate your help and the recommendations in the area since I was new to the area.

Rose increíble persona me ayudo con todo me sentí muy seguro y lo más importante una buena actitud a la hora de atender ❤️🙌🏻

Rose and Ashley saved our day!! The best, and cleanest, location with exceptional customer support, resolution of issues, and accessibility via the app after hours.

Great service here at this location!! Fast service! Quick and helpful staff. Thanks To Rose and Ashley

I had a great experience with Rose. She help me to download the Storage App for for a ease access. Thank you so much to have people like her.

Rose was so sweet and very professional she went above and beyond to help me as a customer ! You should know that your company should be very lucky to have such a employee represent your brand !

Rose is awesome, very helpful, polite and professional. Definitely an asset to this business. On another note fees keep going up, rough in these harsh economic times.

Excellent and efficient service, the place is clean and the incredible staff are always willing to help and very friendly. I would use that storage again without a doubt. Ask for Ashelly, she will help you with everything. 100 points.

Awesome ladies Ashley and Rose. Ask for them.

Ashley and Rose are awesome. Great customer service. They have a fun spirit. Lively ladies.

Rose & Ashley great service, awesome ladies! Thanks for your help🫠

Rose & Ashley were amazingly helpful during the rental. Thank you!!!

Rose and Ashley were so helpful it made the moving process super easy. If you need storage trust me this is the place to rent.

I do not recommend this place to anyone, the staff that works the main Manager ROSE. She is a person, if you can call her a person with a great arrogance and a horrible attitude. When you rent in that place, the first thing she asks to be given credit in The Review just to accumulate points That to showing The she is doing an excellent job which he is not I was a client for only 3 months. They receive you with Attitude And when you leave they don't even say Hello. HORRIBLE MANAGEMENT ROSA,ANDRE,ASHLEY.

Rose, was very, very helpful. She was a pleasure to work with. The best!

Remarkable experience extremely friendly staff Ashley was extremely helpful show me several units it was a pleasure very clean they took their time with me explained everything and great place

Rose took care of us. Prompt, cordial and very helpful.

Rose did a great job of checking up on what we needed. She is lovely, helpful and efficient.

Rose was so great with the move in and out process! So friendly and professional! Thank you so much Rose!

Rose is the east great customer service Thank you

The staff was beyond exceptional at this storage facility. Tasha & Rose are exemplary employees who went above and beyond. I highly recommend this location to anyone needing safe and secure storage options

Rosé thanks for your professional job

Rosa and tashia Very good job and professional. Tks.

Latasha Y Rose buen servicio gracias Para todo.

They keep increasing the price every few months, we went from $500 in 2021 to more than $1000 now! One of our storage got open and they just sent us an email saying we had to put a new lock because our was “missing” , no explanation. On top of that the customer service is terrible, we’re still waiting for a reply to a request sent by email weeks ago. Do yourselves a favor and look somewhere else…

Rented a space today and Chanel was great helping us get organized with everything. Public storage is lucky to have her working there.

A great experience with Chanel. Patiently explaining the rental. Easy to work with.

Amazing staff always helpful

The best place for storage 👌🏻 Gracia Rose Para Todu.

Rose and Chanel is the best customer service rep. She made me feel right at home and was very helpful to help me with all my storage needs. Very happy to have walked to this public storage building. 5 Stars for service

My things are spoiled because of the wrong climate. They send me to the insurance company (Sedgwick Claims Management Services, Inc), but and they shirk responsibility and I did not conclude a contract with them. They also raised the price from $250 to $320 without my consent and I had to pay!

Róse is the best.

Layne & Ashley. These ladies are very professional in their area of hospitality and they go out of their way to help customers. They were very helpful and kind.

Layne was knowledgeable quick and efficient. Was in and out and had a pleasurable experience.

layn from the front desk was so nice and very talkative, it’s very recommended

Beautiful place, awesome customer service and nice tour by Layne she was amazing!!!

Mrs Rose is very Awesome

Customer Service in this location is More than FIve Stars! Rose was on top of my request! She is amazing great leadership skills! Thank you Rose!

Great service!

Paul is the manager i ever seen

Wonderful attendace, perfect service very supportive and explanatory. Thank you

Today I went to this storage location to reserve a Storage and I was amazed from the service I got from the 3 Ladies that were working there today - The manager Rose, Danisha and chikita (sorry if I misspelled any manes) . They were all smiles, so polite and helpful and I felt like home. You girls rock!!!

Tatiana And Rose were very great with my service and very very Experienced and detailed from being to end..🤩🤩🤩

What can I say.... Danesha and Chiquita were professional, helpful, patient and made my day with there kindness !

Rose has a great service! 100% recommended

Rose was particularly helpful today. She helped us download the app and it is wonderful!

This is an extremely well run faculty with very friendly and engaging staff . Rose, who is the manager was so helpful as I was organizing my move from the West Coast and with the challenges I had been facing requiring a lot of flexibility and understanding. Danesha helped me process and check in and made it all easy with a great attitude and smile . I had to change my space more than once as we were figuring out my actual need and she managed this seamlessly. I can only thank them for the great experience during the hassle of moving

This is an excellent facility that is run efficiently and with wonderful staff. Rose, the manager has been extremely professional, helpful and patient as I’ve been planning my move from the West Coast. She continued to follow up and support us through the moving process. Danesha who helped us as we arrived at the facility the first time, was knowledgeable and also patiently assisting us as we needed to change or modify our reservation a few times due to a change in our requirements. The entire staff and I believe including Chiquita are extremely engaging and friendly . They were the bright spot in a very challenging move.

Rose, Chiquita and Danesha excelente servicio muy amables

Was a great costumer service from Rose and Danesha. Explain everything well and easy to us.

Rose, Danesha, Chiquita , I love them they did

I was Sooo Helpful In so Happy Mss,Rose She helping me Soo profectional Thank u rose You are amazing Keep doing Great job .

Rose was friendly and patient explaining everything to me.

They are the best I have 3 units here and the employees have always been so helpful when it comes to setting up and replacing a locks. Rose is the best!!

My first experience at Public Storage was made easy and most satisfactory by an employee named Rose. She was fortunately able to help me at the start and the end of my rental. If the need arises in the future, I will again look for Rose.

Rose was super helpful with our unit! We had lost our keys and needed our lock cut and she was was the right person to help us! Amazing service!

Dominique, The Representative at the front desk was amazing. As, I walked in the front door , I was greeted with a big smile and “how can I help you.” Very pleasant and very helpful. Public Storage is lucky to have an employee that represents their company so well. Thanks again Dominique for your assistance today. Much appreciated!!!

Rose is a very helpful, kind, educated and fun staff

Rose provided a great service! The place is super clean and organized, I love it!

I came in today to get with downloading the ps app and TINA helped me set it up thank u for your help and time Tina was a very big help.

Easy Breezy experience, renting & accessing was super easy. The facility is clean, good AC, and parking access. Ask for Rose, she will help you and make everything easy.

Love this location and the staff. Rose is always welcoming and helpful as my storage needs change. The facility is always clean, cool and accessible. Will continue to store here while stationed in Miami. -Japan Hot Sauce

ROSE WAS VERY VERY HELPFUL AND PROFESSIONAL SHE MADE THE MOVE IN PROCESS VERY EASY 🤙🏾

Destiny was amazing helping me with a problem. Thanks !!!

Rose was very nice. She had a positive attitude. She was courteous, professional, and she loves her job.

Excellent service from Dominique and Rose. It was quick Smooth and easy process. I recommend. Will return for there charming personality.

Destiny and Rose are knowledgeable and super helpful.

It’s been a very, very stressful and frustrating moving process for me. That’s why I’m so incredibly thankful to Rose at the Public storage on Biscayne and NE 24th. Absolutely the best and most kind service. I really appreciate this interactions. Thank you Rose!!!

Amazing costumer by Rose , everyone is very profesional and helpful , very convenient and easy to use Thank you

Rose was amazing!!! Great service

Enjoyed my rental! Destiny and all the staff are very professional and easy to work with! I will definitely use this place again in the future.

The customer service that Rose provides is above and beyond. She always helped me with any problems and concerns that I had with a huge smile on her face. Definitely recommend this location if you need to rent a space.

Son las mejores Dominic and rose

Amazing place! Amazing people!! Rose was so nice and helpful!! She made my moving in and out experience so much easier! 100% recommended!!

Tina was kind, professional, and gave quick service. Very grateful. Thanks!

Rose is the best service in America

Best costumer service! Rose, Destiny and Tina have gone above and beyond their duty and been truly helpful with my move. Thank you Public Storage! #beautiful #humans #service

Rose is awesome. She is so knowledgeable and courteous. Even though Miami is a big city, Rose treats us like we are living in a small town where everyone knows us. She is so accommodating and kind. I would not hesitate to recommend her

Rose is amazing. She made the process fast, simple and easy. I highly recommend dealing with her!

Rose, was great help very much informative and knows the business well. Keep up the job work. Thank you for everything. Great customer service. ⭐️⭐️⭐️⭐️⭐️

This is a note to simply say that Rose the newest property manager at Public Storage goes above and beyond the call of duty. You can tell that she cares about the customers. She also keeps the building in tip top shape. I have been coming here for 16 years and Rose is will be the reason I keep on coming back.

The staff at Public Storage was not only professional but super helpful and kind, Rose the Property Manager will treat you like family, it was a pleasure to do business!!! 👍🏻⭐️⭐️⭐️⭐️⭐️👍🏻

Thank you Tina for helping me and showing me around great.

Clean!! Convenient and such great service. Easy access and a great location for the whole of Miami. Rose and Dominique were such great help with making sure I was set up with all I needed. Highly recommend this location. 3+ years and not one issue!

Rosie and Dominique great great customer service!! 🙏🏻😊

Rose best Service Ever!!!

I really admire how Ms.rose Walk me thru step by step Helping understand all concern about public storage with great customer as well I will be sure to refer a friend or family member thanks again For everything Have a great day as well

Dominque and Rose were wonderful and very informative! Lovely staff and very knowledgeable. I felt welcomed the second I walked in for information about units and securing one.

Just be prepared for your rental price to continue to increase. And it’s very aggravating that you will not have access to your unit after 6:30pm. So you’ll be paying more for limited access.

Rose and Jasmine’s were excellent and helping me with my issues there customer service was amazing

Rose & Dominique amazing service- very courteous- very knowledgeable

Customer service of Rose and Dominic was very courteous and knowledgeable. You will have a pleasent experience at this location.

Rose has been amazing with her service and has a great energy. I was very lucky that I got the last unit available. Dominique was also very nice and she was on her first day of work. Fully recommended!

Rose and Dominique great service!

Rose and Dominique were super awesome. They facilitated my move and made sure that my transition went smoothly. They greeted me with high energy. I’m super thankful for their help. :)

tina. la mejor en atención al cliente. conmigo fue muy amable y fue de muy gran ayuda.

Hi Tina and rose at your storage facility were above and beyond. They were extremely helpful and sorted out my query. They also both have a wicked sense of humour which made the visit even more fun. A great duo. Thanks!

Amazing service. Rose is the woman who helped me, she was extremely nice, patient, kind and helpful.

Thank you Tina for the help.Tina your awesome. Wish they had more people like you.

Day do monthly, and it's not refundable if you take out your stuff early. I wouldn't recommend.

The service was great! Tina was a great help with helping me rent a unit. She took her time to show me around the facility. She was patient in helping me set up the public storage app. Im glad i rented a unit here! Thanks Tina, Awesome!!!

I was here not too long ago and I loved the service. Tina was very patient and very helpful in showing me and helping me rent a unit.Im so glad i chose this storage.

Rose deserves more than 5 stars. Thank you for your help.

I want to thank Rose, this location’s property manager, for an amazing experience. She handled a stressful situation with professionalism and kindness. Highly recommend!!!

The storage place is very very clean. The security is great and everything. The only reason I am not giving it five stars is because it's electronic entry system is not user friendly. It was a hassle to go into the storage facility and also a hassle to get out of it. Hopefully they will improve that process and I will therefore complete my five star rating for this place.

Estoy muy agradecido por la gentil atención que se me brindó; Por la atención de Rose

Rose is the best ❤️❤️❤️❤️❤️❤️❤️

UPDATE: The New Manager, Rose, is amazing, she immediately advocated on our behalf and was able to negotiate a more reasonable increase of $22 per month. Rose was very responsive and polite and provided excellent customer service. Hopefully, this will be the last crazy notice we get from Public Storage. Be careful, we just got a notice that our storage rent was going up $66 per month...no reason just a postcard saying our auto payment has been updated. We just moved in Sept 2021 and less than 6 months later they up the price by over 792 per year. Not cool.

Rose was absolutely OUTSTANDING today. She signed me up for a 10X20. So easily and pleasantly!

Rose thank you for yourwxcellence servicd

I must say the Experience was great. I was greeted and helped by Tina Who was a great help I recommend Public Storage hands down thank you Tina.

Rose was the greatest ever!

This has been by far the most clean and neat plublic storage I been to. I really like the staff Tina,she was a big help she made the process way easier. I will really recommend to store with them .

Shanice thank you!

Great customer service! Destiny was very helpful. Easy to locate too.

Very clean!! Great customer service from Destiny and Mike. Recommend 10/10

Omg! This Public Storage is by far the cleanest and has the nicest, friendliest and professional employees. Tina was a huge help and made the process smooth and fast! Hands down I recommend coming here for your next storage space!!

I’ve been here multiple times there was this one employee her name was Destiny and she was very busy at first when I approached Public storage for the first time she was cleaning the floors she was printing stuff out I almost turned around I didn’t want to bother her but she saw and asked if I need help I said yes I was looking to rent a property and she was extremely helpful even though she was very busy she still gave me the time of day to help me out and give me the best choice for the best price and all I can say is 5 stars to Destiny good job if you see this thank you. Great service best I’ve had in a long time will definitely recommend

Tina was great help!

The place was beautiful and very clean. Destiny and alexis were very wonderful

Visited yesterday for boxes. Destiny was helpful. Amazing customer sercive, i will visit again

Great place and service. Jimmy the manager is very helpful!

Great location! It’s safe & clean, but what I love the most about this specific public storage is the helpful staff. Resourceful/ efficient / respectful/ friendly. I’m a 100% satisfied customer😃

Jeimy fue excelente

Nissi is personable considerate and was an absolute pleasure / very unlike miami / I have two and am getting a third locker - thank you nissi (probably misspelled)

Wow! This is a top notch operation! Today I was greeted by a thoughtful group of professionals. Angie, Tina and Destiny guided me through a difficult process with ease. I am so pleased to see people that enjoy their work and provide such excellent customer service! Kudos to this great team! I am impressed!

Gracias por sus servicios angie y jeimi muy amable y atentas en sus servicios. recomiendo esta propiedad.

Paid insurance for several months, someone opened the unit stole several items, after informing Public storage personnel I expected to be compensated for the loss but unvilibably up to this date they have not decided to give any kind of explanation.

Angie and Jeimy helped me out. Very nice ladies they do a great job

Angie was amazing ! Best customer service ever ! I can recommend this storage facility ! Thank you !

Jermyn is an amazing, great customer service. She definitely needs a raise we appreciate her for all the help

Manager at this location, Zally, was very helpful. She contacted corporate on my behalf regarding large rent increase and her efforts saved my a good amount of money.

In need of a public storage for my moving I decided to visit the public storage close to me. So I went here on 2330 Biscayne Blvd and already at the front desk you understand it’s clean and professional. I’ve been assisted by Zaily, which provided me all the infos I needed. She has been so nice and professional showing me the space I rented it. The day after I realized that the space was too small and she has been able in zero time to upgrade my old space to the new one bigger. I gotta say thank you Zaily for your professionalism and the problem solving skills to adjust my request, even if last minute.

Pubic Storage was great plus the help of Zaily with everything, from getting the unit till closing.... Thank u very much

If you have a tall truck be careful there water pipes are low pass the door

good location. good deals

I’ve been using this storage facility for a few years now and in my opinion it is the best I have ever used, mainly due to the absolute wonderful girls that work here, they are extremely helpful and so so polite, I will miss them dearly.

Angie T. walked us through the rental process. It’s obvious she is experienced and knowledgeable. She answered every question with confidence and a helpful attitude. She seems to really care about the customer’s experience. Good job hiring a quality staff member. Staff like this hard to find. Keep her.

Gracias Shanice

Muy buena atención,, muchas gracias Angy

You should get more dollys

Buenas tardes tendrás storages,para guardar muebles requiero un espacio de 20 por 20 pies.? Por renta de 6 meses.

Muy buena atención de parte de los empleados muy amables la señorita jeimy y Angie por toda la información y servicio.

Jeimy has best the best service hands down. Move in went easy stress free

Jeimy es la MEJOR Bien servicio al cliente GRACIAS

El lugar impecable Jeimy y Zaily las mejores en atención al cliente súper atentas ,hicieron mi día especial recomiendo este lugar al 100%

AngieT was very hopeful, super knowledgeable about everything. Made my day super easy and simple! Highly recommend!

El servicio al cliente es maravilloso 🙏🏼 Zaily fue muy amable y me ayudó mucho, el lugar está muy bien ubicado y en perfectas condiciones 🙌🏼

I had a great experience. The staff at this storage location was very helpful and made checking in, setting up the payments etc. very easy. The storage location is clean and well maintained. I would especially like to mention Angie, she is very friendly and kind, super helpful and competent and just an all around great person. I highly recommend this storage location.

Thank you Angie for helping me last minute with my online rental I appreciate it , thank you so much I wouldn't have known what to do with a full car.

My appreciation goes out to the team at property #25708 here in miami. They are professionals in what they do. If you are looking for a storage place and team that are concerned about you and your needs look no further Zaily and Jeimy and the rest of the team and management here is the place you want to be. Constant cleaning and maintenance of the facility by the staff is viewed daily and customer service at the front desk is outstanding.I can’t stop talking about them because they make my experience with public storage easy and more enjoyable.

On hand and very attentive

Excellent Service Jeimy and Zaily. Keep up the good work!

Mal servicio con el público. Las muchachas se molestaron con mis preguntas sobre precios. El local tiene muchas personas de la calle al rededor que hace sentir incómodo.

Thank you angie you gave me grest customer service.

My experience with this storage was amazing. I work odd hours and often have to run to the facility to pick up one thing or another, and honestly they always work with me. They’re hours are very flexible and the customer service is excellent. Thank you so so much to the girls, Zaily y Jeimy. Las quiero, gracias mis amores!!

Excellent and outstanding service..!! Great communication skills... “ Zaily” treat me like loyalty I thought I was checking in at The “Ritz -Carlton” Great 👍

Gracias Jeimy y Zaily por su información para la renta de un espacio muy amables y profesionales

Completing the rental process from home is very easy. Facility is secured with keypads and clean units. Employees guide you on how to access your space.

Zaily y jeimy son muy profesionales atentas y la propiedad esta impecable siempre recomiendo el lugar a todos

Zaily & Jaimy the best attention and service!

The best staff extremely helpful, the location is secured safe and convenient.

Excepcional trabajo el de jeimy y Zaily recomiendo esta propiedad está siempre al servicio del cliente

The staff is amazing!!!!!!

Zaily is a professional, friendly employee interested in the best deal for the customer. She was great! This staff in this location is great!

Very nice ladies in the front desk, clean and nice storage, recommended

The customer service provided by Zaily was excellent. Really helpful. I recommend this place

Great experience, clean, safe & great staff Jeimy & Zaily were so helpful.

Zaily & Sharon where every excellent and help me with everything that’s I needed to know

Very nice please 👍👍👍

This place was absolutely impeccable with thier services, with the great Diana there to guide me through every step. Thank Diana for your attention to detail and making it a great experience. Would recommend this venue to anyone looking for a clean and tidy storage facility. 👌🏼💯

Omg,I love these guys!!Super helpful with all my needs! Zaily is amazing ,her customer service is outstanding! Thank you Zaily!

I was really impressed by the level of professionally that Angie, the store manager, handled my requests and the patience she has shown in explaining every single detail to me and my wife. The space is very clean, tidy and safe, and very easy to reach and park. I recommend it to everyone who is looking for a storage space.

Avoid this place at all costs. Early March I got a storage unit. The promo is $1, but they end up adding another $25 in fees. The manager told me I would be paying 186 a month. I get an email on July 30, 2020, saying the rates are going up to $208. I called to get an explanation. The manager said the demand caused the prices to go up. I called customer service and you cannot get a hold of anyone unless you want new service. They called me once and I called back and had to leave a message. I have called several times and no answer. They are using the COVID pandemic to raise their prices which I believe is against the law. Also, instead of having 4 people just waiting at the counter doing nothing maybe they should have someone man the complaint line.

Rented a space for about 9 months. I got a great offer for 10x5 space. The staff, Jeimy, Angie, Zaily and anyone else who was ever working was always super helpful. Great experience.

Excelente lugar , lo recomiendo muchísimo , es muy cómodo la ubicación es muy buena , de verdad muy recomendado este lugar, además el personal está pendiente de ti ayudándote a resolver las chicas zaily , y jeimy hacen muy bien su trabajo. Gracias Maria Fernanda Cruz

Great service and very profesional, customer service like Zaily & jaimy provides is the type of service i love, thank you!

Jeimy and Zaily are Amazing!

Very good service when ever I needed help Jaime and Zaily where right there to help would recommend this storage company to anybody

Great service. Zaily and Jeimy go above and beyond to help customers. Highly recommended

Amazimg customer service, helful staff and super clean A++++ Angie was very helpful. -Battifora-

Javier, Jeimy and Zaily, HANDS DOWNNNNN THE BEST STORAGE DREAM TEAM IN THE MIAMI AREA. Moved at least 4 times in Miami & the team gave me the best service ever! If you’re moving PLEASE do your self a huge favor & come here! You will not be disappointed!!!!!!!

Thanks you very much zaily y javier helped me and were very kind to me

Zaily and Javier were very helpful upgrading storage my unit on the same floor as the old one for my convinience. They are very friendly and welcoming. Highly recommend this location.

Professional team jeimy ,zaily and javier the best on the city

Thank u Javier for your service.!!!! Jeymi y zaily very nice

The service was great, informative staff, facility looks great in and out, as well they have bundles of packing supplies. I do recommend.

Jeimy zaily amd javier have been great help. Thank you service

Very good customer service. Facility is well kept, parking it secured. Thanks Jeimy.

Great place and great people

Jeimy had a good customer service. rented online and it was easy move with carts and elevators. Also the security is great 24 hours cámaras. Smooth process

Angie and staff were super helpful! I also like that the place looks very clean.

I went into the public storage property and I was welcomed by a very nice employee Angie , she was very helpful when it came down to explaining the renting process and the property was very well kept , I recommend this property.

Went yesterday zailey and Javier gave me the best service very clean properly and very friendly and good costumer service they best

yesterday i went to public storage zaily and javier helped me, thanks guys.!

This storage place is very well kept and the staff helpful and friendly. Javier helped us get out unit and figure out what we needed. Highly recommend him and this place.

today i went to public storage the guys were busy but they helped me to get the dollies and with the gates for my moving truck thanks jeymi, zaily javier and angie.!

Javier, Jeimy, Zaily fueron excelente buen servicio

Jeimy ,Javier, and Zaily helped me with with all details secure space

Great team Jeimy,Zaily and Javier very professional

Great staff, management keep facility well kept. Building is located in the heart of Biscayne..

Jeimy gave me your. Well secure facility, sensor lights, and gate code access. Did rental online very easy and affordable

Jeimy and Zaily have great customer service all went as planned

The facility is well secured. The rent seems to be highly priced. There are no lights inside the individual storage units. For the rent we pay,one overhead light is not too much to ask. They could be motion-activated to conserve power. And,keeping the bathroom off-limits is another major inconvenience. All else is well managed.

Jeimy was outstanding. Came in to see space because wasn't sure what size I needed, was shown the large indoor parking Garage, elevator with code, and also variety of spaces avaible at reasonable price. Thanks for the help!

Great location for anyone looking to keep things handy in the area. Also clean and staff is very courteous. Angie surprised me as most people are not has friendly and outgoing in storage places. She was very helpful and even gave me options when presented with a problem. Would recommend to all.

The staff is amazing which is why I even gave this place 2 stars but the manager is very rude. She gives off this I am miserable kind of attitude! Unprofessional in my opinion! The elevators definitely could use some work since they tend to get jammed up. Also the units don't feel very secure with an open top and having a 5 inch gap on the corners of the unit that is right next to other units.

Great service staff are nice and clean and approachable do very nice greetings and check ups

excellent service Jeimy! She help us two days straight trying to find the correct units for us. Also movers were quick as public storage has push trollies to help with move. Overall good fair price. I recommend

Personal amable

Jeimy was great she went beyond to help my family

This is a very well run facility Zaily and the front desk staff were very friendly helpful and knowledgeable

Jeimy has been great help, after this crisis these storage company open to help the community thanks 😊

Best consumer service, safety and everyone seems to be willing to help you! The place is clean and feels safe. This was honestly the best place to keep my belongings. The storages are big and at a good price! A special thank you to Javier and Zully! They are so kind and open to help, they honestly made my day better!

Clean

Excellent service

Jeimy ,zaily and Angie are great girls, very great service. Very informative and clean.

El equipo aquí son bien buenas, ellas me trataron bien me explicaron todo más que lindas. Zaily y jeimy fueron excelentes. Me canta como lo an remodelado

Un paseo de compras un placer inmejorable . Todo lo que se necesita está ahí. Infalible

I’m really happy with the service of Zaily, Jame, Javier and Arelys, all of them are great, thanks

Arelys Jeimy javier y zaily are awesome. Always coming to them thank you for all guys amazing team

Javier arelys Jeimy y zaily hace buen awsome clean and great service

Moving is stressful but we got all we needed quick and paperless. Great service from team jaimy, javier, arelys & zaily . clean facility & good hours. Well lighted.

Excellent place and very helpful staff!!!

Staff very amiable and knowledgeable.

Jeimy, Arelys and Zaily have been great. Moving is a hassle and stressful but they have made it alot easy 😎

Roaches!! No place to Dump your trash not even a trash can Short hours of operation. You have until 5pm to have access to your storage unit. Over priced $60 for a cabinet space and they will have surprise fees every month. Staff is friendly Management is out of date and old

Un equipo de trabajo muy profesional y atento no dudaron en ayudarme a encontrar el espacio que necesitaba recomiendo este public storage Arelys,jeimy y Zaili

Un trato muy professional de estas chicas jeymi,zaily y arelis muy Buena atencion

Took less than five minutes to get my unit. Arelys helped me and provided great service. It’s easy to access and there are plenty of dollys to use for convenience.

Arelys was amazing, she gave me all informations , she showed my unit and explained everything in a perfect way. So happy to use this service and to find an amazing , professional person like Arelys. If you want to use Public storage I totally suggest to go there and to ask of her

Excellent attention, Arelys the customer service representative was extremely accurate, helpful and very attentive. Congratulations.

Excelente.

Jeimy, Arelys and zaily have great service

Arelys jeimy and zaily have been great help. Clean facility

Good service and very helpful jeimy arelys and Zaily

Excelente servicio dado por las chicas de este public storage Gracias a arelys, Jenny y zaily

Gracias por la excelente atención que recibí por parte de arelis y yami muy profesionales recomiendo este lugar

Thank you for you service Jeimy. Extremely helpful

Decent facility.

Normalmente nunca comento pero quedé tan encantada con la atención de Arelis me ayudó a aclarar muchas dudas y a encontrar justo lo que necesitaba.

Thanks to arelys for a great customer service.

Buen servicio de Arelys y Jeimy gracias

Jeimy, Jeff and arelis were great. Helped me with my needs. Clean property and good A/c control. They will take care of you.

Arelys was awesome and explained everything clearly. I really recommend this public storage. Very professional customer service.

Thank you Jeimy for your help. A great customer service

Excelente servicio, siempre dispuestos ayudarte en lo que necesitas. Muy agradables las chicas del staff sobre todo Jeimy que me ayudo a solucionar un problema con mi cuenta. Súper limpio el lugar y buena atención, sin duda volvería a rentar cuando necesite

Great experience thank you jeimy

I highly recommend this place. Thanks to Arelys and Jeimy for the great and professional service. I definitely feel comfortable storing my items in this public storage. 5 stars for them. Good job!!

Jeimy was super helpful. Took us to see the spaces we needed. And answered all of our questions. Highly recommended

Atención de excelencia. Mucha amabilidad por parte de todos los trabajadores. Limpieza y organización de calidad.

El local esta muy limpio y agradable buena atencion de parte de la senorita yalinet y todos los empleados me brindo un buen servicio y sali muy satisfecho .

Buen servicio por Jeimy bien atenta y bien limpio el lugar

Very great service from Jeimy she was pleasant the facility is clean and well protected. Recommend to all family and friends

The space was very clean and I received excellent customer service from the moment I came in. Chris was extremely helpful in recommending a space and boxes.

Clean place with very great customer service the lady Jeimy helped me with my storage needs and couple supplies to safe wrap my items.

Pros: good customer service. Cons: moving supplies are more expensive than other competitors. Overall: can be recommended to friends. Second time I use this location.

Is possible storage 01 piece luggage for a couple months or less?

Wonderful clean facility. Location is awesome, and the front desk lady Arelys was very knowledgeable and helpful!

Excelente atencion. Yalinet es muy amable. Arelys, muy eficiente.

I was helping my daughter move into her apartment but didn't have a dolly or a cart. I thought I could rent one at Public Storage but was told that they were not able to rent us a cart. I offered money, but they told me that the carts were there for Storage customers. As we were leaving, James came running out of the store and offered us a dolly someone had left on their property for use. LIFE SAVER. He didn't have to do that. James went out of his way to help us. When I returned the borrowed dolly, I offered him cash which he did not accept and told us he was glad he could help. If I ever need a storage place I know where I'll be going. Good service and conscientious employees will always get you return business. THANKS JAMES!!

I have been using this Public Storage location for about 7 years now for temporary storage of my biz items. This is my first review, and from then until now, I have always been greeted with curteous character and willing patience and welcomed to a clean facility. Not just for me as a long time customer but also to the public community. I thank Arelys for my most recent visit. She is always helpful, respectful, and sufficient. As long as there are staff like her I will always seek service from this location.

Great

Yalinet me presto muy buen servicio

Great experience!

No hay agua

Great Storage facility, on busline and a subway shop next door. My apt. Is too small for storing unused items. Handy place!

Arelys was awesome and explained everything clearly. Great customer service provided by her and the team. I'd leave 6 stars if that was possible!

Annishia and Arelys were very good with me and patience. Great customer service open minded with every question I had to ask. The facility is very well kept and clean.

Fue una atención excelente por parte de Arelys. Los felicito por tener esta clase de personal

Yalinet and arelis are very amazing and helpful .I recommend this place for everyone.

Annishia was very helpful and aware of her work area. Store was clean and well set up great customer service from the team

Thank you Yami for been very helpful .

Yami jeimy Gerda were great customer service,facility is clean. Thank you for you help I am grateful

Estoy muy contento con la excelente atención de parte de las chicas Jeimy gerda yami,

Jeimy Yami arelys annishia Gerda are great employee whom helped me all the way great attitude clean facilty

Yami was friendly and helpful. Great customer service!!! She truly earns the 5 ⭐️ stars!! Carolina V.

Yami provided excellent customer service

Great service and attention thank you yami for everything i will recommend ;-)

Great customer service and very clean thank you Yami Jeimy and Shema

Opened a storage the other day and I must say that Arelys and Yalinet were the greatest. Very fast and efficient when it came to opening an account and showing the available unit. Not only were they easy to deal with but also their customer service skills was phenomenal!!! I was literally in and out of the office within 5 minutes hassle free... Just wanted to say how informative they were which caused me to do business with them even more!