Public Storage Self-Storage Units at 300 NW 36th St, Miami, FL

Amazing customer service. Alex was very helpful and professional

Alex was amazing to work with. Extremely smooth sign up!

Jannette, Osiris ,Tina . All of them!!! are the best they always helping with everything I love all them

I’m moving to another facility. Too much “competition” just to get in and out of this specific facility because of its location and demographic of tenants. It’s in need of remodeling and it’s a pain to always come here. The elevators are broken or unresponsive at times. There are NO available carts for some magical reason every time I go. The price for this is not worth the headache.

I want to give the up most Thanks to the employee TINA. ABOVE AND BEYOND. She made everything so smooth and easy Thank you Tina. Ask for TINA if you like to have an Amazing experience.💯💯.

This location has been infested with cockroaches for the last month. Office managers have been putting work orders for exterminator but the problem has gotten worse. Hallways have dead and live cockroaches, I couldn’t even access my unit. District manager and the rest of leadership is not doing anything to fix, this is a health hazard at this point. I emailed the district manager about this and did not even get a response. Stay away from this property and if you rent here be very careful when taking items back to your homes.

Be careful.. the rob evrytging out of my storage. They say they only have the camaras record for 30days. Have call police I am still waiting for management to call me back.

Super friendly staff I really loved this place to place my stuff very nice and clean

Jannette țină ty were amazing with there customer service recommend to Store with lady.

I had items stored here for 2yr. The facility has big issues with ROACHES! As I moved boxes the bugs scattered out.. Disgusting. I have used public storage at another location before for almost 5yrs and never had a roach issue. Staff is ok, and at least they do monitor carts so that’s why it has a star.

Loved the kind service and attention by Tina helping me choose my storage space. Great location and unit too. Thank you!

N/a

The customer service, outstanding. Very close to my new place in wynwood. I mean yea,, I highly recommend them. 🙏🏼🙏🏼

Excellent customer service today while renting my unit. The lady that took care of me, I believe her name was Osiris, was very professional, courteous and extremely knowledgeable about the entire process. She allowed me to view several options to determine which size unit would work best me.

Awesome service thank to Tina and Osiris price is fair

Excelente servicio de tina! Habla español e inglés y me ayudo muchísimo! 100% recomendado 👌🏻

Great Amazing service love that these ladies could help me with my space thank you Tina and Osiris. Recommend to store here.

Tina was.....AWESOME! She and her staff were willing and able to help me sort out a very complex situation over the phone and provided a level of personalized customer service that you just don't seem to find anywhere anymore. This facility is run like a well oiled machine and I would highly recommend them!

Tina 👍

Service was phenomenal. Jeannette was professional and super helpful during the whole process. Highly recommend you rent out of here and work with this team!!!

Jannette thank you very much for your support and kindness…. Wish you the best

The outside facility is very dirty. And so are the people working the front desk they lack manners and should not be in customer service. The workers here are little to no help and stay on their phones and have the nerve to be rude. In my opinion they should All be fired. Not to mention Bathrooms are always out of order. And now I’m hearing customers belongings are going missing wow…👎👎👎👎👎👎👎👎

The girls here are are amazing they are some beautiful womans. They turn a bad day into a good periodt 💅🏽 my storage spaces lock got jammed. Not only did they manage to open my unit but they provided a replacement unit to move my things to. I’d marry all of them.

Tina have been VERY helpfull and it’s a charming person 🤗

Good customer service jannette , osiris tina

Tina and Rique are the best!

Thank you Tina and enrique

Thank you Tina and Enrique great service

Best customer service Jannette Tina Osiris

Girls osiris and janette where very great

Jannette made the process easy and pleasant. Such a warm and personable person to work with. There are three storage units in our area, and we’re so glad we went with public storage.

Jannette is was a pleasure to be here thanks for your great service

Thank you Tina for helping me complete my rental on line great service

Muy buen servicio muy amable tina y osiris

Loveing the environment with these lovely ladies thank you Tina and Jeannette the best ladies I've meet.

THEY HAVE SPACE IF YOU NEED IT!! Plenty of units at GREAT DEALS!!!!! Ask for Tina:)

Tina, She was a wonderful help and she knows what she was talking about and gave me a great deal. Keep up the good work (Tina).

Thank you Tina for taking my payment love the carisma

Excellent service by Janette!

Excellent service by Jannette! She explained everything in detail, thank you very much.

Wonderful service with Osiris, very funny and very welcoming. Made my set up super simple :) and made my day!

Excellent job and will recommend all of my friend to ask for Tina for all the things you will do in the store.

Osiris and Tina crushed it 😘😘😘 So easy & breezy

Tina me ate dio muy bien

Everytime i go to this public storage Tina is amazing and always does a great job at helping me and a great job at putting a smile on my face ☺️☺️ A+ fantastic service

Muchas Gracias a Tina, Jannette y Osiris por su trabajo y servicio diario, Excelente!

Excelente atención y trato de todas las chicas que trabajan.

Thank you Tina for your help with my rental. Great service.

Tina fue exlente y tuvo una gran atencion, este lugar es el mejor

Incredible customer services and very attentive especially my favorite two ladies of all Osiris and Tina. They’re very friendly and always have a pretty smile on… It makes me happy to support this company we need more people like this on the work force…🙌🏾👍🏽👏🏽🙏🏽

The girls in attendance are amazing, Janeti gave me all the help and attention I needed. I recommend!👏🏻👏🏻

Great customer service, the girls in the front desk super helpful!

I had a wonderful experience at public storage .. Tina was very helpful and was able to accommodate me with a storage unit..

Tina was a wonderful person who's helping me always and in everything very nice employee

Excelente la atención de la señorita Tina todo esplicado al detalle. ..muchas gracias..

The staff was lovely thank you Tina Osiris very helpful.

Gracias por su ayuda Tina.

Jannette was so helpful. She explained everything in detail and made it a very easy process for me and she did it all in a hurry so I wouldn’t miss my flight. I really appreciate her help and service!

JANNETTE,ES UNA ECCELENTE SERVICIO AL CLIENTE MUY PERO MUY ATENTA,DEBEN DE TENERLA SIEMPRE

Gracias por su ayuda Tina.

The outside facility is hood. And so are the people working the front desk they lack manners and should not be in customer service. The workers here are little to no help and stay on their phones and have the nerve to be rude. In my opinion they should All be fired. Not to mention Bathrooms are always out of order.

Great experience with these lovely ladies Thank you Osiris and Tina for the great customer service.

Tina y Jannette fueron lo máximo como migo gracias.

Gracias por su amabilidad a Tina y Janet, su atención fue excelente, profesional muy buenas empleadas. El proceso fue sencillo, correcto y eficaz gracias a su trabajo.

Tina,Jeannette.osiris perfect customer service.

The staff was amazing Tina,Osiris,Jannette Ty you all great service.

Amazing service!! Very nice and affordable!

Just want to say that Tina, Jannette and Osiris are the most helpful and kind! Thank you!!!

Tina and osiris are the best ....they treat me....like a five 5 star person....love it....I will be back in the future....

Thank you staff Tina and osiris

Jannette,Tina,Osiris amazing staff.Great energy professional all the way.

Tina and Jannette were exceptional with their customer service capabilities. Explained everything to us detailed to the tee. They each should be considered for upper management as leadership skills like theirs shouldn’t go to waste.

Tina and Jeannette the best thank you for your service.

Tina and Janette gave wonderful service today for my rental storage. They were quick,fast paced and very knowledgeable with every question and concerns I had. I recommend if u come here ,they are perfect duo to talk to . 5 star rating 100%.

5 star service by the staff. Tina is always a big helper here. Always goes beyond her duties to provide good service to the customers. Thanks

Jannette and Tina are amazingly professional and they have the best customer service. They made everything easy for me.

It was a great experience for me and I can’t complain, Jeanette is definitely the go to girl, she is fantastic. She really took me the time to show me around. And another girl you must also consider, is Tina, she was ready to assist at any given moment. Thank you very much Jeanette and Tina for the outstanding service, and God bless you guys !

Incredible service by the entire staff, I was helped by Tina today who suggested a larger unit instead of two smaller ones which helped me save money. Much love chicas

Great Staff !! Great Location !!

Elevators are always broken, gates left open where cars drive in and out. Have to sign out the dolly’s. Difficult experience

I reserved a 5×5 unit online and were pleased with the unit. Also, the property was very clean and cold, as well as, Osiris, the property manager was very polite, and kind courtesy. I'm very pleased with the quality and service provided.

Great services from all 3 lady's Osiris,Tina,ty

These 3 young ladies are very cheerful and very helpful. Lord knows i asked alot of questions and they were very paintent

❤️

The customer service is horrible the young lady that is still working there lacks customer service I reported nothing if I didn't need the space I would have never come to that facility

Very helpful and friendly.

OMG screaming I love the environment staff shout out to Latoya on 36 st

Muy buena la atención

Ty & Latoya made it so smooth to get a storage unit. Offering great customer service and their kindness was unique

Thank you very much to Tina and the whole staff that help us to find the right space and solution Great job and very professional

Thank you Tina with my storage needs great customer service.

Ty and Tina were amazing help thank you for your help.

TINA and Latoya are the BOMB! Both are very Sweet and helpful 😊😊😊

Muchas gracias Tina,Latoya por su Buen servicio 5 Estrella +++.

Tina and Latoya were amazing! They helped me in the best profesional way

Tina And Latoya were amazing they helped me with my storage needs 10 stars plus.

Great service by Tina and Latoya. Very professional and knowledgeable.

Latoy was extremely helpful, kind and showed us all different available sizes. Incredible customer service!!!

My experience with Tina at this location was absolutely wonderful. She was able assist me with my storage concerns and I’m very happy with her customer service. As a tenant for 3 years, Tina makes my experience easier and more satisfying with her smile!

If you want bare minimum service thats given with attitude along with a dirty facility featuring roaches crawling around then this is the spot for you! Over priced units paired w disgruntled employees is this facility's specialty! Look for Tina or Odalis at the front to help make sure you get completely disrespected. Hopefully the District Manager James or Adrian Alonso, the District Tenant Specialist, can call me back soon and maybe fix the blatant issues with this location! Bless!

Excellent customer services and useful assistance focused in all details and bilingual in Spanish. Super buena atencion. Muchas gracias a Tina.

Tina were very helpful and understandable

Tina was so kind and helpful today to get us into a larger unit at a great price!

I found the perfect storage unit thanks to Ty! Thank you so much for assisting me throughout this whole process and thank you for being so helpful & patience with me.

Tina and Osiris were the BEST! They helped me with my rental and also showed us the units prior to us picking one. Highly recommend! Thank you!

Tina is the best !!!! she helped us pick the right unit and had us out in no time!

Tina has been very helpful and understanding goes out of her way and very patient to help out customers very good review on her

Tina was very helpful. This is a well managed public Storage facility.

Horrible location and Horrible customer service. Stay far a way!

Latoya was extremely rude and had an horrible attitude. I walked in all happy and smiling and left all angry. She should not be working with customers ever in her life.

Experience was great I was greeted by Tina and she also helped me with my storage needs.

Tina was great, attentive, and helped make my check in easy. Thanks Tina.

Latoya was AMAZING. Greeted me with a beautiful smile and pleasing customer friendly service...She made my frustrated move very pleasing and easy. Her knowledge and dedication to assist customers is EXCEPTIONAL..I would definitely recommend and do business with this facility again if needed.. KEEP UP THE GREAT WORK 👍.

I rented a locker today and was serviced by Tina. She was attentive, patient, and very clear in explaining the process. Even though we came close to closing time, she didn’t rush us and made sure we were taken care of. Thank you!

I have been renting here for 4 years now and they have been great. Anytime I have had a problem with anything, they have helped me. Tina is always a pleasure to see when I am there. Keep up the good work!

Osiris helped us!! Amazing experience!!!

Tina was a great help went above and beyond till I found the perfect space I needed lovely experience.

Staff was very friendly and accommodating! They answered all my questions and helped me make a smooth move in and move out!

Limpio y seguro

Very pleasant experience.. Tina was very helpful and kind. Made my process quick and efficient

Osiris was very helpful and attentive.

Osiris was very helpful and great costumer service

Latoya is very helpful and an outstanding worker! 10/10 recommend

osiris was very attentive and friendly.

Today I rented a unit and things could not have went smoother. Tina was absolutely amazing and showed me different units to help me see the size difference and which one worked best for my budget. I have rented at a few Public Storage facilities throughout the years and Tina has been the friendliest and most helpful by far! Thanks Tina!

Joseph was amazing! He happily showed us the available units to help make our decision, and on multiple floors! Thanks Joseph!

Tina was such A sweetheart, I’m not an easy costumer and she had patience for me. Then we laughed and we practically friends. Haha. Much love and blessings little Tina. Ask for Tina. She’s a little cutie patootie💜

Tina check me in & she was awesome! Very knowledgeable & answered all questions with a smile. I'm happy I came here!

Osiris and Latoya where very helpful.

I was so pleased with the manager Joseph. He helped me and made sure I was happy with my storage. I got there with a truck full of items and previously spoke to customer service to help me get a storage big enough for my furniture. I had a lady helping me over the phone, I mentioned everything I had and was nervous and hesitate about what size storage I should get and the lady that helped me gave me the wrong size storage which it was super small for my one bedroom furniture so when I got there I saw the storage room and I panic because the room was so small and there was no more storage left plus I had movers that I was paying by the hour and also had to turned the Uhaul in soon so the clock was ticking. Joseph was so helpful and did the most to help me, his service as a manager and employee was outstanding and did everything he could and luckily he found a bigger room in same building and it worked out perfect. I won’t ever trust customer service on the phone or let them pick a size storage for me (this lady promised me it was the perfect size) but I’ve learned that the best thing is to see it in person first. if you ever go to this location 300 NW 36st make sure you ask for Joseph because he will truly take care of you and his customer service is outstanding. Thank you Joseph for being so awesome and saving me that day. Wishing you much success and blessings! :)

Best storage place

My first time renting a space in a Public Storage and I have to say that the people at this place really made it work for me. I rented the place online so I got the wrong size for the things I wanted to storage so when I got there Latoya the lady at the front desk with a beautiful attitude and great customer service was able to help me find the perfect space. Also the manager of the place who I talked with on the phone was of great help explaining the size and the stuff I could put in them. Thank you guys for a great experience.

Great customers, was attended by Zebedee Adderley. Was very helpful and courteous. Will recommend friends and family for service..

Very clean storages, organized and the price for space is affordable, well located and easy to access.

Tina is a very nice person. I got great service.

Jimmy was really helpful with helping me put my items in storage

Great facility. Latoya is so friendly and extremely helpful. She actually made a very long day less stressful for me. She goes out of her way to help. Everything is clean and secure. Highly recommend.

Destiny and Latoya were amazing. Es muy bueno

Destiny was very helpful

LaToya was amazing! I had a terrible experience at one of the Public Storage locations and she turned it around for me completely. The place is spotlessly clean and has accessible parking. Location is also great.

Very easy access Latoya was very informative and helpful!

Tina,Latoya.see they were very helpful good customer service

Tina, Latoya gave excellent customer service! As soon as I came in the were smiling and helpful. Tina gave me a tour of the facilities and Latoya explained how to use the elevators. If all customers were met by such great front desk personel, Public Storage would have all their customers walk out of here satisfied and happy

Very easy to get unit and amazing staff

Latoya was incredibly helpful, informative and friendly. Made the process pain free and enjoyable. Highly recommend

Latoya, Osiris and Z are always so helpful and attentive whenever I go visit my unit.

Marcela was very helpful and knowledgeable and keep it to the point I'll understand

This is a good storage unit. And They have a good team especially Alex beautiful self she help me out making me feel real comfortable storing my stuff there.

Shout out to Tina who was real nice and patient with me though the who rental process. Tina Thank you Will be recommending friends and family. Ask for Tina she's amazing 😄🤩

It’s clean and staff are helpful like mentioned in the other reviews. However, they only have 3 carts to carry stuff up in a building that has thousands of storage units. Every time I come here it takes more than 30 minutes for one of the carts to become available. With such a large facility they should consider adding a considerably larger number of carts.

Employee Ashley has great customer service and was very helpful. Also the manager was great spirited

Great service

Lugar seguro y limpio

I love ❤ 😍 💖 ❣ 💕 ms Latoya Jones she was the BOM!!!!!! Helping getting a unit thanks so much 👍👍👍👍👍

Excellent customer service from Latoya

Very professional, clean storage. Latoya was super nice and explained everything very thoroughly. 10/10 recommend.

I called around to several storage facilities and everyone had higher pricing. We secured a special of a $1 for one month which was great. When we went to the facility on 115 Biscayne, we dealt with Tina. She was very professional. She showed us the unit, the facility and how everything worked. She was knowledgable and personable. Clean facility friendly staff—highly recommend it.

No bad experience to mention and relaxed atmosphere Tina was a good hardworking she was really friendly and helpful with all the questions I had the place was super clean

Im going to make a long story short. I rented a unit in Maryland with Public storage and things went very well. I decided to stick with them when I moved to Miami. The first storage facility was HORRID, elevators were broken and my moving company could not use the elevator. I had to pay them extra to move to another location. Unfortunately this day there was a corporate meeting and NO support. I was able to secure another unit online and when I arrived the unit had a lock on it? (remember NO support .. in a meeting). WOW. That process is another story (and not a good one). After 5 months, my rent has INCREASED over 50 dollars...BAIT AND SWITCH. Also, the place uses access codes to get thru the gate, thru the door, on the elevator. It is particularly difficult to get on the elevator for some reason. I'm done with them!! And, yes I sent an email to manager by the name of James Arnez and NEVER received a response. Yes, customer service rep Sharon is the BEST!

I came up here looking for storage. The black lady is mad funny. I think her name was letoya. She like mad funny. And the blue haired girl was not what you would expect from blue haired girls. But I’m not going to lie this was probably the most pleasant and funny experience I’ve ever had at a public storage facility. Definitely recommend if you’re in the area. It’s really a laugh tho.

I can't say enough great things about Latoya!!! She is the bomb! She was so polite, answered all my questions and made my experience wonderful!

Excellent....

The lady on the phone that I signed up with lied to me and tricked me because they get commission. The staff there is sweet and informative. Staff member Latoya very helpful showing me easy steps to get to my spot in that storage maze😛..I am happy to be storing there thanks to her for explaining the storage 🌎.

Today i was overly pleased wirh the customer service of the staff which included Toya, Diana, Tina. These three ladies showed professionalism throughout the whole process of getting me my unit. I was welled pleased with their service today and i gave them 5🌟👍.

Ms Diana is so amazing. She help me out with all my necessaries.She is Great, full of energy and as a bonus I left my seating chair she found it and returned it to me Four Star up Thanks Ms Diana for all you do.

Exceptionally nice and phenomenal customer service

MS. Osiris is the best! Very helpful, friendly, and professional! Definitely come open a space here!

Sharon is very good amazing customer service Thanks for all your help

Great and friendly customer service. Made the process easy and simple. Definitely recommend.

Latoya and Sharon was great with helping me even doe I came a the last minute they was awesome and still rented me my space Thanks ladies.Awesome Customer service

Angie is a very patient and thorough employee. I walked in there not knowing anything about renting a storage space and walked out knowing exactly what I paid for. If Angie is helping you; no one can say that they didn’t know what they purchased. Her detailed explanation of what I was paying for is the reason why I will be recommending Public Storage to my friends and family!!! Great customer service!!

WONDERFUL PLACE !... NICE LADIES !... EASY INFORMATION... VERY HELFUL !

I will like to thank the ladies at public storage for been so helpful with helping me completing my rental THANKS latoya sharon and osiris

I've been with this public storage for a few years and finally came across Ms Sharon from this location very professional and polite she contacted me on updates on my unit and reassured my confidence with continuing service with a storage that shows a little compassion thanks again Ms. Sharon!!!

Excelente espacio para almacenar, bien ubicado, fácil acceso

This is a very convenient facility , with an amazing customer service. I was greeted by OSIRIS, DIANA and SHARON. This three ladies were very helpful and patient, They made my day much easier. Thank you so much for your professionalism and integrity. I’ll highly recommend this facility.

This is the best public storage location, the general manager and even the team are so kind and amazing, Sharon was informative, they really now how to work with you, thee best public storage in miami

Sharon service was Awesome Great Customer service 👍 5stars for her.

Great place to store things

Thank you for all your all help Angie and latoya I appreciate it.

Diane, Latoya and Sharon was a awesome group of young ladies great customer service with getting me the right size for my items Thanks ladies..

Nice!

Thank you Sharon and Angie for all your help.

Sharon was very helpful with me getting my space Awesome young lafy.

One very rude front desk employee The employee had no patience, was giving commands to me while talking loudly, and did not give clear directions on how to use the elevator. The elevator's "open door" button on the inside does not work. This resulted in me and my partner getting stuck inside. We were able to call the elevator provider who contacted the front desk employee who could open the elevator from the outside button. Right after doing that, the front desk employee rudely said "You have to hit the ground floor button to open the doors" and walked away, giving no further instruction on how to enter your access code to operate the elevator (there is an access code terminal on the outside and inside of the elevator, hint, the inside terminal doesn't work). Luckily, there was another front desk employee that came over and assisted us while the rude front desk employee walked away and sat back down at the desk.

Upon arriving to this perticular location my day was already disoriented .... i was confused....my mind all over the place and not my regular self... as i entered the facility inwas unaware of elevator procedure and was held up with time by trying to figure out what was happening with elevator an decided to ask for assitance from a young lady at the counter by the name of SHARON! While asking for help she was already assiting another individual but assited both conveintly at time and while giving me elevator directions i ended up still needing assitance she gladley helped me and i made it to my unit....while leaving my unit i ended lost somehow ... some way and ended up needing assitance once again so to my surprise ms. Sharon helped me unimaginably and im grateful for her magnificent service. I rate this location 5stars

Very clean , and always cool!! keep up the good work guys.

Latoya sharon and angie waa very helpful with finding me the perfect size unit thanks ladies

Latoya help my mom with what she needed

I would like to thank sharon and latoya for all they wonderful help very clean thanks ladies

Prefect staff, most importantly perfect manager. Thank you guys for helping me out.

I cannot express enough the how beautiful Osi is and how she assisted me with what i needed quickly and efficiently. GIVE HER A RAISE!!

The staff over there is impeccable especially the manager helpful in a every way thank you guys for a great experience will definitely come back soon

Friendly staff easy axes. Good hours of operation staff always helpful

Sharon assisted me with opening an account. She was professional, friendly and very customer service oriented. She helped make the whole process seamless. Highly recommend this location.

La atención por la señorita que me atendió fue excelente gracias ange por todo el tiempo dedicado

Angie was so kind and patient. This was the first time that I rent a Storage and she explained me every detail. The building is clean and confortable. Great experience!

Shema and Osiris was very helpful in providing me excellent customer service sine I walked in. Went to a couple storage companies and found this was was the best and I wasn't wrong. Thank you for being so helpful :)

Matea was a great worker showed me the ropes rented today with her y’all check public storage out

The young ladies who helped me are wonderful and kind, all units were clean and tidy.

The ladies was so helpful and place is so clean. They are very professional compared to my old storage place. This is a great place to store your stuff!!!!

This Public Storage is Great 👍. Wonderful Customer Service Representative They are always calling you, Whenever your Bill is Ready to be Paid, Giving Great advice on How not to lose your Storage, Especially Ms.Osiris At the Front Desk She Gives 5 star 😀Service Very Very Attentive to Your Needs and And Wants, Great All Around Customer Service You Have a Winner With Ms.Osiris..I will Advise if you Need Storage Get Public Storage on 36 street and 3rd Avenue. Cleaner, Great Workers and Safe..

Looking for a unit around the area. This location has great customer service. Osiris answered all of my questions and informed me of their online service. Will keep in mind this location on final decision.

Limpió y muy atentivo las personajes del lugar.

This claims it’s climate control, I have several of my purses and a leather jacket, also they allowed an employee curse me out and did nothing, This not a good place. My close was on in the unit 1 month. My closes are damaged

Thank you so much the staff was polite ms.latoya very helpful

The customer service was excellent. I Wasn’t given completely the right information from another location and the ladies at this location made it all right and made it so easy. Could not have asked for a better customer service experience. Thanks ladies!

The two women assisting me were professional, courteous, and very helpful. The unit was spotless as was the entire floor. Moving from Colorado where the humidity is extremely low to Miami where humidity can be a real problem when storing things, especially clothes, I was concerned if things would be protected from mold. I need not have worried...the entire floor I was on was truly climate controlled, and my stored things will be fine. Finally, the area is extremely well protected. The code system works well, and I have no concern about the safety of my things. Overall, I am VERY satisfied with every aspect of the business. Kathy C.

Sharon and Latoya was very Awesome with helping me with mye-rental Thank you Ladies

Great location, thr staff are very helpful, one of the ladys is very charismatic, i dont know her name but she was very helpful, had dreadlock hair

Great and friendly staff and the prices are great

they are very helpful, Ms.Teshema and Osi

Amazing service from shema and osi

buenas pinturas

The staff here is just the best. So lucky yo have good people working at my storage place. Friendly and helpful. Everything's clean. Prices are a bit high bc of the area

Easy access off of 36th street and super clean facility...

Very clean and organized 👌!

Very friendly workers here. Sharon & Osiris provide us a really outstanding and professional service, they guide us and provide all the support to bring in to a easy experience like never ever in a storage franchise.... actually also the Manager Rob take care us! Five stars.

My first time visiting the store, I met a lady named Sharon and she is a wonderful hearted person. She helped me find the best unit the fits my need and toured me around to see the different sizes there was to choose from

Great location and customer service. Osiris was very helpful and patient with me. She was able to address my concerns, answer my questions and made me feel comfortable with my desicion.

Great place and customer service. Sharon was very friendly and helpful when it came to the process.

6 Saturday afternoon everything is in working order clean carts available it makes my day Public Storage thank you

Very friendly

Power is always going out and no way to reach anyone but customer service... unable to get to my box guess I dont have key to that second pad lock.

Excellent customer service, staff was very helpful. Went in for a couples boxes and everyone was friendly. Will definitely recommend.

Elevators never working worthless

Elevator never working need to take my business somewhere else

I rented a storage yesterday here and the customer service was excellent A lady by the name of Shema helped me with everything and answer all of my questions that I had. She completed my request quickly and I was on my way. Thank you all so much for your great staff

Service was great shema was a delight to speak with. No question went unanswered.

Best location in Miami! Super helpful staff and always clean.

Chiquitha was awesome i will recommend

I had a bad experience in this place. I asked a lady for a car to move my belongings and with a really bad attitude she said that they only has four car and those are being used, when I asked her who she was.she yelled at me !!property manager.!! and to be in the position she has not customer services.I asked to another employee the name of the property manager en her name is Osiris. By the way I am still using this property.

Good

Chiquitha was very friendly and helpful!!! Thank you for helping me today!

I Highly Recommend this Storage Facility the Customer Service is Excellent and the Associate that assisted me Chiquitha was Very Professional and Well Mannered I will definitely be using this Public Storage Again in the Future..

The place was clean and decent. A friend referred me to Ms. Chiquitha and she was nice and polite. I was out of there less than 30mins..

Great location easy access. A/c and 3 elevatos well light brand new ibstallation. Just be ware of the pricing since Public Storage is sneaky they offer a first month free but force you to pay for insurance permanently or no rental. Also as soon as they know you are permanent and settle in they jack up the price . Knowingly that due to human nature and laziness you will not move out and accept the pricing increased. You star seeing a price of $85-90 and end up paying almost $150.00. All self storage facilities seem to have similar policies just read all the fine print or be ready to move your stuff every 2-3 months to save 33% increases.

The staff here are excellent. It makes sense because their manager Osiris is just as excellent. Very good customer service and leadership.

Went to make a payment on my storage. And chiquitha helped me and she was very polite .

The employees the at this location was very helpful i wonder recommend this location

THE CUSTOMER SERVICE I GOT FROM CHIQUITA IS WONDERFUL SHE HELPED ME WITH EVERYTHING AND MADE SURE I GOT EVERYTHING I NEEDED

Fair prices, friendly service, flexible hours to access your unit.

Really great structure and customer service. Shema explained everything in detail and was extremely helpful during our visit and process to rent the storage.

I went to public storage and rob, chiquitha and shema were very helpful, i was so lost on what size i needed and they helped me not spend unnecessary money.Thanks guys

I was looking for the right storage facility and decided to go with this Public Storage location. I couldn’t be happier with the staff they are always so willing to help with any questions or concerns and are always smiling!

Excelente.Osiris muy amable y profesional.

Thank you Javier for help to make Mmy payment

Javier, chiquita y osiris were very helpful, thank you guys

Nice and we'll managed.

Javier fue muy amable cordial yo bien, fue muy atento y me ayudó mucho haciendo mi renta,,,,

I love this facility, extremely clean.Javier made it so easy for me to get my storage unit. I thought it was going to take a while but I had my keys in less than 10 minutes. Thank you Javier you rock!

They are the worst business and people I have ever encountered! The entire 4th floor is covered with flying termites as well as inside the individual units. The company is doing nothing about the situation , there’s no compensation for any of the damages and they are still charging everyone full price for their units. I can’t state it enough DO NOT USE THIS PUBLIC STORAGE!!!!!

Shema &Cameka are the best from beginning to end will definitely rent here again!!

GOOOD SERVICE JACKIE IS A NICE PERSON...

Osiris tremendous manager very communicative, she will try to help you at all times, she really regret putting this review so late since she received your service or rather your explanation and advice 2 months ago.

Amazing new location with an even more amazing and helpful staff (Cameka is the best!) she is truly helpful and cares, as does everyone else, but Cameka really took the customer service experience to another level and at a storage facility that is the really the most important thing second to keeping your stuff safe. Thank you so much!

We had to upgrade to a larger unit and Shema made the process so easy for us. She went above and beyond to explain our options and made sure that we were satisfied with our choice. Shema is truly an asset and has excellent customer service skills.

elevators never work, very unreliable.

These ladies. Cameka Shema& Chiquita provided me with 10 star service today. Very friendly staff and clean place.Thanks ladies

Cameka,Shema andRobby was AMAZING-!!Will definitely rent here a again place is clean and up to date

I had such a positive experience here! Roby was extremely helpful and patient and answered all my questions even when I was being extremely annoying! (LOL) If y’all are reading this, PLEASE GIVE THIS MAN A RAISE.

Shema was very friendly and helpful!

SHEMA was very helpful assisting me. Very clean and employees were very nice....

I highly recommend this storage space. Shema was very helpful with assisting me with finding the right amount of space that I needed

Shema was very helpful with helping us get a storage

First time renting a storage unit ever. Chiquitha was very helpful walking me through the entire process. I also got to witness this young lady helping some other guests, and she seems to really enjoy her job. (Even when a guest was being rude, she maintained composure, and treated the guest with courtesy and professionalism).

Clean, great place to keep your stuff safe.

My experience with Luisa was awesome great customer service.

The Staff are super nice, they helped me out with my box thanks guys ;-)

Beautiful Smooth Reception. Luisa was a Doll. Thank you so much for your Help!

Good place. Customer service is ok, seem unfriendly at first but they are ok once you speak with the staff.

Me gusta

Excelent customer service I love them they really save my life I lost my key and they help me up there was two wonderful lady’s call Shenna & Cameka 😍I’m grateful with them and the DM Jimmy OmG 😊the best person I ever met I’ll definitely come back to storage my things!!! thank you xoxoxo😘😘

INCREDIBLY HELPFUL! Thanks guys.. clean facility, very helpful:)

Went to public storage and chiquitha & her staff was very helpful welcomed me with open arms

Osiris and the staff here have always been kind and very helpful. Property is always well maintined .

Amazing service from the staff of public storage

Toby was amazing thank you for understanding

OMG best staff EVER Osiris Roby and Luisa always polite and on point !!

Very secure but limited hours because of it. Credit the neighborhood. All staff and managers are very helpful except the female manager which has low to no customer service.

Great help

Very good customer service, especially from employee named Roby. He was very knowledge and helpful.

I’d like to Thank Roby for helping me with my storage and being quite helpful and happy to be of service. It was very refreshing to see someone take their job as seriously as he did. His attitude was Exemplary!

Roby excelente atención en todos los sentidos, información, amistoso, divertido, y comunicativo.

Roby was very helpful, he did answer all my question.

Amazing job for Rob and osiris thank you

Excelente muy buena atención

GOOD STORAGE

Roby helped me sort a couple things out while I was there. Rented 2 separate spaces with ease. Everyone on staff was amazing. Going above and beyond is what makes the difference and they did just that. Thank you guys for all the help. Definitely recommending this place for anyone who needs storage space.

Awesome service great and friendly staff

Great customer service

Roby is very helpful thank you vert much for tour help

Robi Escalante was amazing, he was extremely friendly and helpful. He guided me through everything and made the experience pleasurable. 5 stars!!!

Great customer service from Osiris!

Is there a bathroom there? On every floor?

Amazing Service!

Such great service! Rob was so helpful from start to finish. I was so happy that I got my mom to take a unit for herself as well!

Roby help me with with my storage rental and it was simply 2nd time renting.

I had a great experience at this location with the assistance of Chris. He made the tour and booking all extremely simple and quickly. Highly recommend..ask for Chris!

I had a great experience at this location. Im happy to say the staff did a great job in helping me. All were patient and friendly. The location is well kept and clean compared to others I tried. Definitely would recommend you go there.

Chris roby osiris help me out with my rental and made it simply. I thank you very much for your help.

Roby was amazing!!! The facility is super clean and the service is incredibly!

Wonderful experience

Yalinet was nice person and good customer service 😊

Very friendly staff Great location

AMAZING attention to service and quality. Rob Osiris and Chris are the top of their Class. They have helped make moving easy!

Chris and Rob were great, very informative and helpful. Don’t go to any location other than this one. Thanks guys.

Tough parking.

Awesome service

Osiris was just amazing today when I went to secure my storage space. So helpful and kind throughout the entire process. Very helpful making sure I knew everything to have a successful move. Super professional.