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Address

21288 Biscayne Blvd
Aventura, FL 33180

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

786-565-5644

786-565-5644

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

786-565-5644

786-565-5644

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x4'
    Online only price
    $ 56/mo
    Online only price
    Small 5'x4'
    • Climate Controlled
    • Upstairs/elevator
    $ 56/mo $74
    Online only price
    2 units left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 59/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 59/mo $79
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 59/mo
    Online only price
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 59/mo $79
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 60/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/stairs
    $ 60/mo $80
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 62/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 62/mo $83
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 65/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 65/mo $86
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x4'
    Online only price
    $ 67/mo
    Online only price
    Small 5'x4'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 67/mo $89
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 72/mo $96
    Online only price
    $1 first month rent

    No Obligation

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    5'x8'
    Online only price
    $ 78/mo
    Online only price
    50% off first month rent
    Small 5'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 78/mo $104
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 82/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 82/mo $110
    Online only price
    50% off first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 162/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 162/mo $216
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x15'
    Online only price
    $ 211/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 211/mo $282
    Online only price
    $1 first month rent

    No Obligation

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    10'x20'
    Online only price
    $ 243/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 243/mo $324
    Online only price
    $1 first month rent

    No Obligation

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    10'x14'
    Online only price
    $ 283/mo
    Online only price
    Large 10'x14'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 283/mo $377
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x30'
    Online only price
    $ 326/mo
    Online only price
    Parking 10'x30'
    • Uncovered parking
    $ 326/mo $434
    Online only price
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Aventura Storage Units On U.S. Highway 1

Public Storage in Aventura offers cheap self storage units for residential and commercial customers in the area.
Less than 20 miles north of Miami, this multi-level property is located on the west side of Biscayne Boulevard just south of 213th Street.
If a big day of shopping at nearby Aventura Mall – one of the largest shopping malls in the country – nets a big haul, and there is nowhere to put it, grab a 5x5 unit to store small furniture, boxes of clothing and household items.
Making regular trips to test out the golf skills at the world famous Turnberry Golf Course right off of William Lehman Causeway? If so, storing golf clubs in a 10x10 unit here makes for an easy pickup and drop-off right near the course.
Perfect for customers living in apartments or condos in Aventura, as well as Golden Beach and Hallandale Beach and the surrounding communities, a 10x30 unit allows for large item storage, including couches, tables, bedroom sets and dozens of boxes or crates.
Just down Highway 1 from the Gulfstream Park Racing and Casino and a quick trip off of Interstate 95, this Public Storage features indoor storage units, outdoor storage units, climate-controlled storage units, as well as storage options for cars, trucks, boats and RVs.
Whether it's enjoying the beach, premium shopping and dining or an abundance of outdoor activity, life in Aventura has it all. Public Storage vows to offer affordable, exceptional service befitting of life in Aventura, aka the "City of Excellence."

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 468)

September 11, 2023
Google Public Storage Annette Haefele
The staff at this location is just amazing, they are helpful and kind. We now rent our third storage here and are very satisfied
September 9, 2023
Google Public Storage Ron Conner
Excellent customer service and great clean facility
September 8, 2023
Google Public Storage W J O
September 3, 2023
Google Public Storage Michael Hoffman
Amazing customer service from Robert and great facility.
August 25, 2023
Google Public Storage hamza el bahi
Perfect customer service from EDWIN
August 18, 2023
Google Public Storage Avi Cohen
Robert is amazing, I walked in confused and didn’t understand which unit is which. I must said i had very very little patience and wasn’t the nicest. Robert was so very knowledgeable, patience and unbelievably calm. He took his time to explain everything to me. I’m very happy he didn’t match my energy. If “nope not today was a person” lol. He changed my mood from angry to smiling. Wow you don’t find people like Robert everyday. He is a blessing. Thank you Robert and Jean Claude. Great staffs 💕
August 18, 2023
Google Public Storage Realtor Cohen
Robert, Robert, Robert, you are amazing. You are an angel on earth and I’m happy we met today. One of the best public storage I’ve been. Thank you for knowledge and your patience. Jean Claude is lucky to have you next to him. Great staffs
August 10, 2023
Google Public Storage Sharon Ayalon
Amazing service and professional staff, especially Edwin and Robert. Highly recommend.
August 10, 2023
Google Public Storage A. K.
Edwin and Robert were very helpful with getting me the right size for the price!! Thank you both for excellent customer service!! ✌️👍
August 2, 2023
Google Public Storage Gelateria Labate Golden Ice
New and well-kept place, Robert the manager is a very kind person and ready to help you for every need!
July 13, 2023
Google Public Storage Leo Patrascu
Edwin was very knowledgeable and very professional! I was in and out very quickly and I got a super deal!
June 20, 2023
Google Public Storage Lo Dawson
this place is an absolute piece of garbage. i rented a space online and paid $400 - i get there, they gave me the WRONG UNIT that is locked. there’s NOBODY inside the building. manager doesn’t answer their phone. i would recommend going literally ANYWHERE ELSE! will be reporting to my bank not giving them another dollar.
June 9, 2023
Google Public Storage Mitra Raheb
I am completely rewriting my review. I have had it with them. Everything was great and the staff was and is very nice but for the past 14 months there is something wrong with their system. I have auto pay with American Express and something happened where since last year, the cars won't go through. I either have to go in or I have to pay online after receiving a threatening email or text. They have tried to fix it but I've been told by numerous people that they have an issue with American express. I even tried it by city but for some reason it doesn't work on auto pay but when I go in or pay online, it works perfectly well. On top of that, I moved in the 4th of September yet they short me few days every month by saying it's the first day of the month. If that isn't enough, they will charge a late fee if I can address the issue immediately, even though they have it admitted over time and on numerous occasion that it is their system that's at fault. Point being, there are lots of other places that are brand new that can work with you. I am seriously looking in to removing the little stuff that I have and move it someplace else. Again, the staff atthe center is very nice but most on phones or on line are not helpful at all
June 7, 2023
Google Public Storage Nora O. Pelaez
Clean, neat, and safe
May 26, 2023
Google Public Storage Mario Alvarez
Me gusta mucho el lugar llevo poco tiempo pero se ve todo muy bien
May 20, 2023
Google Public Storage R G
May 9, 2023
Google Public Storage DENIS
Excellent service ! Communicative managers ... Many thanks to Rome for the quick registration !
May 9, 2023
Google Public Storage Chris V
Great service. Helpful staff
May 5, 2023
Google Public Storage Gianella Cevallos
Great experience with Robert and Cesar!
May 3, 2023
Google Public Storage Charles Cabaniss
Very nice clean storage facility, with decent prices.
April 28, 2023
Google Public Storage Carlos Cardenas
Great service thank you very
April 28, 2023
Google Public Storage Denis Cruz
Robert's was great will recomend
April 28, 2023
Google Public Storage Andrey
Nice and clean. But raise prices like everyone else, forcing to fing a new location for much cheaper.
April 27, 2023
Google Public Storage Raphael Zbili
Very good service. Edwin amazing
March 19, 2023
Google Public Storage Lazara Garcia
La atención e información dada por Cesar Vázquez fue excelente , el lugar muy limpio y organizado, en general muy buena experiencia.
March 18, 2023
Google Public Storage Elisa Zambrano
Very clean and safe storage location. Cesar helped me with a tour and walked me through every detail about the storage unit and the iPhone app (which helps make everything more accessible!). Cesar was very honest and transparent which made me feel secure about my decision to get the storage unit!
March 9, 2023
Google Public Storage Sean Barakat
Great guys. Helped in a tough spot. Would recommend them all day.
February 2, 2023
Google Public Storage Juliana Bittencourt
January 29, 2023
Google Public Storage Flavia Visar
Orlando was the best! The did an amazing job helping me out with the new storage!
January 16, 2023
Google Public Storage Leanza Now
I absolutely love this public storage! Rob the manager keeps a tight ship, extremely professional and friendly vibes! You can’t go wrong here, I feel at ease in my next adventure with my most precious valuables safe and secured!
January 13, 2023
Google Public Storage Diego Rodriguez
Bad
January 11, 2023
Google Public Storage Eduardo Benchimol
Robert is the man.
December 1, 2022
Google Public Storage Tammy Seiske
The gentleman was very helpful, knowledgeable and patient Walked us through the entire process including the app. Which is very easy to and convenient to use The storage unit was clean and in a well let area
December 1, 2022
Google Public Storage Jose Dilorito
I want to say thanks to Robert, he was very professional and kind. He provided me with all the information I needed. 10 stars for U Robert. 👍
November 28, 2022
Google Public Storage Lily HERNANDEZ
Best customer service ever.Robert was super kind,he gave us advices about they best deal , he knows his business really well. Thank you Robert.
November 19, 2022
Google Public Storage Regina López-Loucel
Robert was excellent. Thank you so much
November 7, 2022
Google Public Storage Britteny A Tate
I visited public storage at the Aventura Location, about a week ago, and I was assisted by Robert in the newer side of the facilities. He was such a great help, gave me a tour and reassured me that my belongings would be secured and safely stored. The facility was extremely pristine, and had lots of space and supplies that you would need for moving your things in and out! Robert was super personable, and great to talk to through the process! I would definitely recommend this location for storing your goods! Thanks!
November 5, 2022
Google Public Storage Samantha R
Robert was super friendly & he answered all of our questions & had awesome customer service! The property was super clean & very well maintained, couldn’t have had a better experience! 5 stars!!
November 2, 2022
Google Public Storage cassandre orelus
Great experience as I'm shopping for the right place to store the things that are important to me and Rob made that perfect!
September 29, 2022
Google Public Storage Steve Kass
September 3, 2022
Google Public Storage INDIRA LEON
Thanks Paul best services
September 3, 2022
Google Public Storage Nilda Hernandez
I LOVE this guy he is the best
August 25, 2022
Google Public Storage Jacqueline Brooke
Paul was so helpful!!!! He’s the best.
August 24, 2022
Google Public Storage Joane Thybulle
I am very impressed and happy with Paul service and customer service. He was knowledgeable and very attentive to my needs and concerns. I am glad to have met him to help me through this process. JT
August 24, 2022
Google Public Storage cecibel al-waked
Paul is a great guy and has an even greater heart may god bless him forever
August 22, 2022
Google Public Storage Charlaune Frederic
Want can I say...the man the myth the legend its very nice and clean this store. I'm one happy customer, I highly recommend this location!
August 21, 2022
Google Public Storage Gloria Moore
Paul will do the most just to get things done the right way and he is such a great guy with even better customer service. 10 star
August 21, 2022
Google Public Storage Angel65
Thank you Paul for your assistance this morning, much appreciate you coming over and helping us with the door and showing us how things work. Paul @ 21288 Biscayne Blvd. 🌟
August 20, 2022
Google Public Storage Jose Medina
Rob and Paul is just godsent. No long paragraph needed these people are the epidemy of magnificence. As I walked in the room you feel embraced from the love that is being passed around if theres any question of the hospitality these guys offer just pick a bible and read psalm 23:
August 20, 2022
Google Public Storage Felicitas Bussola
Paul and Rob were amazing! They helped me get the best rates and advise me on what will work best for my needs. Very professional and friendly! Thank you!
August 17, 2022
Google Public Storage supa shibby
Sometimes you just get lucky! This Public Storage location is exemplary because the Property manager Rob provides exemplary customer service and impeccable maintenance! It takes more than just professionalism to provide this level of service. it takes a person with a good heart who wants to serve your needs,relieve stress and make people happy - and that’s Rob! Cleanest storage place you’ll see with best service you’ll find. Staff like Paul go above and beyond the call of duty to help customers. And if customers have a problem, and are upset for some reason, it’s defused quickly with courtesy based on true concern for the well being of the customer. Special thanks to John Sanders for suggesting we move to the larger building! Thank you guys! A. F. (Tony)
August 15, 2022
Google Public Storage joel marcellus
Man Paul is amazing! Always down to help me when I get there! Love this place
August 12, 2022
Google Public Storage Kaziz Raimbekov
Paul is the best like dj. Khaled
August 3, 2022
Google Public Storage Michael Diaz
i been with public storage for 7 years and today i meant Paul and he is just amazing so if your ever in aventura look up public storage and stop in for great customer service.
July 31, 2022
Google Public Storage Clauvany Peguerro
5 Star Service, Robert was great getting me setup with a unit. Very professional and helpful. The location is very clean and tidy as well.
July 29, 2022
Google Public Storage mellie shop
The service it’s amazing!!! Thank you Robert for always help us :)
July 25, 2022
Google Public Storage David Moore
I am based in Chicago and my client is moving from Chicago to Aventura, FL and needed space for the items that he didn't have room for at his new address. I was looking for a storage unit for a client of mine and Robert and Paul helped me find the correct size and at a great price. Answered all of my questions and returned all my calls in a timely and professional manner. I would highly recommended them and this location to anyone needing storage space.
July 19, 2022
Google Public Storage Nancy Valenzuela
Robert was extremely kind, professional, helpful, and patient w me during my move which made the entire experience a lot less stressful. He is an amazing part of the team at Public Storage in Aventura!!!
July 14, 2022
Google Public Storage Gennie Etienne
Talk about great customer service!! My experience @ 20619 was nothing more but the best. Paul not only greeted me but, He also helped me with my needs and expectation. He provided me with enough information on what exactly I needed to store my belongings. You don't really find help now and days and especially when it comes to customer service. We need more employees like him around. Best place to visit with amazing employees 🙌
July 5, 2022
Google Public Storage Joseph Gilfarb
June 30, 2022
Google Public Storage IVI LEAGUE (iVi League Productions)
To say the least, Rob and Malik presented the most stellar service I’ve experienced in all my years of using storage facilities. The place is CLEAN!!! I repeat clean!!! That alone from the friendliest Managers to the structure alone I’m definitely glad I choose this store!
May 15, 2022
Google Public Storage Semon Mor
Love this place! The staff is amazing. Always very helpful! A pleasure to work with Robert is always willing to go the Extra mile!
May 4, 2022
Google Public Storage lashay Harris
THE LADIES AT THE FRONT WERE VERY NICE AND PROFESSIONAL AND BLACK GIRL MAGIC I WILL LET ALL PEOPLE KNOW TO COME HERE SHY AND BRITNEY
April 13, 2022
Google Public Storage William Lawson
Made it easy
April 7, 2022
Google Public Storage Roy Jordan
Thanks to Shay and tiff for all the help today they were great
March 31, 2022
Google Public Storage Michele Morrow
Robert Onofre and John Sanders were awesome! I have been a renter of several units for 7 years and have received the best customer service. The units are also clean, the air is fresh compared to some other places and I have had no problems storing my things there.
March 30, 2022
Google Public Storage Jose Lopez
All of the girls at this location are really nice they were helpful very sweet took time with me because I didn’t really know how I was going to do this today we need more like them in this world ppl that would go out there way to help you and not get upset when you are a older person in this world with all these new Technology thank you shay tIFFANY and Britney for all your help I could not do this without you guy’s
March 30, 2022
Google Public Storage Alexus Lewis
March 7, 2022
Google Public Storage ray bon
I'd your transitioning from one place to live to another , you have stop here for storage till you move in to your new place.
March 2, 2022
Google Public Storage katherine hinojosa
January 19, 2022
Google Public Storage juliepronesti
This was my first time renting a storage unit. I arrived right before closing. Robert was amazing. He walked me thru the process and then showed me how to use the app and gave me a tour. He could not have been more helpful. Shay was also there and she covered the desk while he gave me the tour; so they work great together. I've been back since and Robert actually remembered my name, lol. I was impressed. They made my experience a pleasant one which is a rare occurrence anywhere these days. Thank you!
January 14, 2022
Google Public Storage Ronit C.
I am glad to write how wonderful Shay handled my experience with Public Storage. She is very professional, kind, polite and was very helpful. Thank you Shay.
January 11, 2022
Google Public Storage Orlando Boffil
It was a great experience!
January 8, 2022
Google Public Storage lauren haley
Shay, Brittney and Rob thank you so much for an amazing experience renting this storage unit. You were all so attentive and went out of your way to help me at the last minute of the day. Your customer service will be remembered!
December 12, 2021
Google Public Storage Hbk Brii
Very communicative and respectful.
November 29, 2021
Google Public Storage Larry Wilkerson
Ashley & Brittany were very professional and very helpful.
November 12, 2021
Google Public Storage Fatima Rollins
Rob is the besttttt
October 7, 2021
Google Public Storage Rick Bouras
Shakwna is the best 👍👍👍👍👍
October 3, 2021
Google Public Storage rodlene bryant
This is my first time renting and the process was extremely easy! Robert gave me the grand tour and helped me pick out the right size unit for my family. Thank you for making this an easy transition. The facility is clean and the prices are much better than others in the area. Will definitely recommend. Keep up the great job!!!!!
September 28, 2021
Google Public Storage Robert Babani
September 23, 2021
Google Public Storage Janna Gelfand
August 11, 2021
Google Public Storage Orion Nebulae
Super clean units and excellent location. Robert is amazing and always ready to provide professional assistance . Thanks Rob
August 11, 2021
Google Public Storage Orion Blue
Rob Best of the best always
August 4, 2021
Google Public Storage Paul Ciarelli
Rob is a fantastic person who knows what he's doing give him a promotionAre there it is Rob hope you got it
July 17, 2021
Google Public Storage Frandee Singer
we have been very hassled by the whole moving thing. we got to public storage in aventura, fl and happened upon the acting manager SHANICE. if anyone ever tells you moving isn't bad then obviously they too stumbled upon SHANICE cause she is fun to work with. while professional she was quick witted and a delight to work with.
July 10, 2021
Google Public Storage EDGAR MARIN
Thank u jellussa great service
July 8, 2021
Google Public Storage Self Defined
Connie was amazing!! She was so helpful!! I drove in from CA when they were closing and she was so willing and happy to stay late and help me unload my move. Great clean, secure, and friendly place. I recommend this location to anyone needing storage!
June 30, 2021
Google Public Storage Alan Merkin
Managed perfectly by Connie and Rob. Clean and professional. I highly recommend this location for a safe storage environment.
June 17, 2021
Google Public Storage Tomas Eurnekian
Connie is great!
June 15, 2021
Google Public Storage Rafael Andrés
The employees are very kind.
May 26, 2021
Google Public Storage Stevan Rice
Robert and Tiffany are the best! Amazing customer service. Clean facility!!!
May 22, 2021
Google Public Storage harvey greenberg
Went there to look at a unit, very clean very professionally run. Meishara was very helpful and professional, highly recommended
May 20, 2021
Google Public Storage Julieta Mongelli
Excelente la atención de Robert. Amable, respetuoso y con mucha paciencia. Ojalá la regla sea siempre recibir un trato tan eficiente. El lugar es de fácil acceso, limpio y seguro.
May 11, 2021
Google Public Storage Barbara Z Soto
Outstanding Service and location cleanliness. Robert and Connie do provide extraordinary service. Thank you .
May 2, 2021
Google Public Storage Stephany Sleiman
Montrelle was a great help on getting us set in a s out of our storage unit. I highly recommend the place and service. Great location and easy access as well
April 29, 2021
Google Public Storage Oscar Amorelli
Muy atentos Y muy buen servcio Llevo dos anios alquilando ahi
April 23, 2021
Google Public Storage claudia poveda
I have been renting spaces at Public Storage for about 20 yrs and with the years their spaces turned nicer and nicer but what really makes this specific store in aventura so special is Robert the main employee in this store because he is fantastic, very friendly, very professional and most of all he cares about all the customers.He has gone above and beyond to help me with my storage and i could never thank him enough.Also, he always keeps the store smelling so good, its always so clean. Thank you and i totally recommend renting at this location
April 16, 2021
Google Public Storage Chris Jones
Robert answered my questions in detail and provided outstanding customer service.
April 7, 2021
Google Public Storage Yasmila Macias
I had a very good experience specially with Robert the employee he’s very helpful and polite .
April 1, 2021
Google Public Storage croswell gayle
Robert is the best.Very professional, kind, on to of his game. Save me $180 ....top shelf guy. Just ask Robert, very helpful...thanks.
March 25, 2021
Google Public Storage Ernest Perol
March 18, 2021
Google Public Storage Anastasia Kushnir
Highly recommend this storage! Great experience! Robert is the best!
March 12, 2021
Google Public Storage Carlangas Ymasna
Hi there. I didn't comment, thoug I have been acustomer with no problems so far at this location. Thank you
March 8, 2021
Google Public Storage Debbie Holtrey
I have been using this storage facility since 2016. Today Connie was Awesome helping me get a larger storage locker!! Connie was very professional and friendly!
March 8, 2021
Google Public Storage Inna Berman
March 7, 2021
Google Public Storage Keisha Chambers
Dianah was my customer service representative, she was amazing, patient and understanding.
March 4, 2021
Google Public Storage Jonatan Schmidt
Fantastic people with fantastic attitude! Very helpful, very willing to accommodate in smallest details. So rare to find people with such an amazing caring approach to their customers! Connie made the experience seamless and fun! Thank you!
March 1, 2021
Google Public Storage radu celacu
Connie is so knowledgeable . I really was in a bind. She came to the rescue. Thanks Connie you are Amazing and love your job.
March 1, 2021
Google Public Storage Martin Levin
March 1, 2021
Google Public Storage Parrotland Carvings
Rob is amazing! He was very helpful and provides amazing customer service. The facility was also extremely well kept because of him. Thanks for everything
March 1, 2021
Google Public Storage Living Water
One of the best experiences I have ever had at a storage ever!!! Rob was extremely helpful and kind. He went above and beyond and I will definitely recommend this storage to all my friends and I hope his work gets recognized because public storage is truly lucky to have him as a manager
February 16, 2021
Google Public Storage JOSE BATISTA
Helpful. Great experience. Thanks Robert.
February 7, 2021
Google Public Storage MD DR
Robert was amazing and beyond helpful !!
February 7, 2021
Google Public Storage Daniel Zaragoza
Díannah and Robert were really helpfully with us. Great staff
February 7, 2021
Google Public Storage Martina Davila
Dianna was a great help and a pleasure to work with on getting a unit to rent, she has a friendly atmosphere and enjoyed meeting her and will definitely come back and recommend this place 💯
January 30, 2021
Google Public Storage Sandy Lariviere
The best public storage I have ever used. Extremely clean and safe and followed all guidelines with regards to covid. Both Robert and Diannah were always there to assist with my needs. Very helpful people. Wonderful customer service.
January 26, 2021
Google Public Storage Holly Williams
Connie made my first storage rental experience smooth and easy with a wonderful touch of customer serve hospitality. Thankful the unit is only minutes from our house and knowing I can count on Connie if I need anything to due with the unit or need to transition to a different unit in the future.
January 26, 2021
Google Public Storage Ruben Zuniga
Very helpful, understanding and made it easy for me to move in. Robert for POTUS, 2024
January 24, 2021
Google Public Storage Mariangel Cruz
Thanks Robert and Connia!!!! Excelente service, helping us all the time. They really take care of the clients.
January 21, 2021
Google Public Storage Haim Or
Paying for a climate controlled unit and there is NEVER AC!!!!
January 14, 2021
Google Public Storage Rocky Kaller
I reserved a storage unit to move out of my two bedroom apartment and when I was 30 minutes away I called to confirm that we were arriving shortly and the staff told us that they gave away our storage unit. The gentleman said that even though we booked it online, anyone can purchase our storage unit over us without checking online orders. So we were stuck scrambling with a large truck filled with furniture and our personal items. He didn’t seem to care about our issue either. I will never use this company ever again.
January 10, 2021
Google Public Storage K H
I've been a customer for many years. It's always clean and nice, but the BEST thing is CUSTOMER SERVICE in this location. Robert and the manager were EXCELLENT in helping me with my concerns. Robert is the best, he knew exactly about my concerns and he helped me solve my issues very fast. The manager was excellent as well. Because of people like them, I will continue be a customer to many more years to come. I highly recommend this location!
January 8, 2021
Google Public Storage Games Or Thrones
I recently rented a unit at this location and less than 2 weeks of moving in, the roof in my unit is leaking which has damaged some of my belongings. I posted videos of my leaking unit on social media begging for help on this matter from Public Storage. The district manager John Sanders from this location called me and requested I removed these videos. I was surprised about that request. What about my leaking unit that I'm paying for? What about my damaged belongings? What about my experience? What about showing some empathy? Apparently they care more about their reputation than a paying customer belongings and experience. Shame on you Public Storage! 👎😢
January 6, 2021
Google Public Storage Bruno 140 US
December 19, 2020
Google Public Storage Javier Silva
Great service, they really give you the best optuon for yor needs, robert was great with everything keep it up
December 9, 2020
Google Public Storage Phil E
Connie is great!
December 6, 2020
Google Public Storage Brooke
Robert, the manager is AMAZING! The whole experience was fast and easy. There are two Public Storage properties RIGHT next door to one another. VERY confusing! I went to the wrong one but Robert quickly moved my reservation to his property. He was attentive, kind, and worked to get me the best deal possible. Upon moving out, Robert was extremely helpful again. I will be back when we need a unit again. The facility is clean and safe. Thank you, Robert! Public Storage is lucky to have you. You’re incredible at your job and a joy to work with.
December 4, 2020
Google Public Storage Robert Blackwood
I received 5 star service from Connie. She was amazing, patient and super nice. She provided the best service you could ask for and is the reason why I would come back here and continue renting from Public Storage. I had Public Storage before and vowed not to go back and she has made me a believer again in Public Storage.
November 27, 2020
Google Public Storage Katherine Zdarzyl
I’m in the process of moving out of my apartment and figuring out my next move on my job and need a great place to store all my stuff and I found this unit. Connie is such a wonderful and amazing woman. She answered all my questions and really made me feel comfortable knowing that I can rely on her if I need anything! The area is clean especially during these hard times and have amazing security! I am so happy I was able to secure a unit and make my move easy!! I highly recommend this place for storing your items! Connie is the best!! Thank you!!
November 16, 2020
Google Public Storage Tatiana
The best customer service I’ve received at any storage ever. I’m not one to leave reviews but everyone I have come in contact with at this location has been extremely professional and helpful. First dealt with Connie who helped me get set up with my storage and she was very friendly and kind. Then I was blown away by Amanda’s kindness when she helped me sort something out even though I walked into the office right as they were closing. Lastly, the gentleman (sorry, I didn’t get your name!) helped me when I got the storage number confused and pointed me the right direction. Great service and wonderful staff. Thank you!
November 13, 2020
Google Public Storage Gladys Salvat
Amanda was very helpful and informative i would recommend
November 12, 2020
Google Public Storage yan Ibarra
I am very glad I found this place! Connie is the most amazing, attentive, knowledgeable and understanding on how important our needs are in obtaining an storage for our special things. Thank you so much for the details on everything..from choosing the right size, and all the process was just so fast and efficient. This location is so clean and I couldn't have found a better place to guard and safe my special and valuable things. Thank you so very much! Yan
November 12, 2020
Google Public Storage DrayCo Media
I wish I could give more than 5 stars to this location! A-1 customer service! Shout out to Connie for always being helpful and making me feel less like a customer and more like a friend. This last year has been unbelievably trying..... Thank you Connie for making this facet of my life super easy and comfortable. I know my goods are safe with you guys at Public Storage.
November 10, 2020
Google Public Storage Maya Breykin
First of all, Connie has been a pleasure doing business with! Always friendly, she resolved my issue swiftly and efficiently. What a sweetheart and very knowledgeable about her job. Thank God for Connie! She was eager to help and absolutely turned my day around. Thank you, Connie!
November 3, 2020
Google Public Storage incastyle
Excellent service. Very clean and secure.. Robert is the Man!! He deserves a raise. Ask for Robert he will make u happy.. thanks again for your dedication Boss.. 100% satisfied
November 1, 2020
Google Public Storage Kevin Gutierrez
October 29, 2020
Google Public Storage Richard Rinehart
Excellent customer service. The Staff are very courteous and helpful! I immediately signed up!
October 28, 2020
Google Public Storage Reynaldo Marvéz
Amazing attention from the Manager Robert. Definitely happy for our 1st rental storage for our moving out ideas. Thank you so much!
October 27, 2020
Google Public Storage Gary Nicholas
Connie is the best very helpful this place was very clean too
October 20, 2020
Google Public Storage Alexandr Dyatchin
сonnie is excellent help. really appreciate her help
October 3, 2020
Google Public Storage Maria Lamourt
Connie was amazing thank you.
October 3, 2020
Google Public Storage Smart Kids
Connie and Robert were very helpful their service was Excellent. From T.Vincent thank you very much
September 28, 2020
Google Public Storage Abid Ali
This review is from Elizabeth & Liliana for Unit#4176. We wanted to mention that our experience with customer service from Robert & Connie at this location was the best. We felt very well treated and they were very helpful!! Not seen this type of customer service in a long time. Thank you both and please keep it this way.
September 27, 2020
Google Public Storage Azucena Sierra
Very profesional and helpful people, specially Robert and Connie! Great team. I just rented a unit and they help me all the way and guide me thru
September 25, 2020
Google Public Storage OA
Best customer service!!!
September 22, 2020
Google Public Storage Jasmin Sibai
Hi there, I would like to share with you that this Public Storage location has the best staff I have ever interacted with both via phone call and in-person. Connie and Robert are both fantastic at their job duties and knowledge of the differences between storage with climate control (air conditioning) and the outdoor. My father went in-person to view the storage unit with Connie while I spoke with Connie over the phone on how to process the e-rental application online to reserve the unit. Thankfully Robert was there on the day of storage move-in and shared with us the policies, the COVID-19 rules to wear masks and sanitize hands, the cleaning & sterilizing routine, the code to open the electronic gate access for the moving company truck, how to open the unit with the key, and the benefits of the Orange Door Storage Insurance Program. We are so happy we chose the Public Storage located 21288 Biscayne Blvd. I will absolutely recommend Connie and Robert in the near future to all my friends and family members who need a storage. Thanks!
September 13, 2020
Google Public Storage Jeff Bernstein
Robert was great to work with. Very accommodating and helpful. He made the entire process simple and informative. Robert is an example of excellent customer service!!! Thanks again Robert!!
September 11, 2020
Google Public Storage Imanuel moore
Great location, very clean and kept well, super secure and the service is outstanding! Bryan and Connie are the nicest, really helpful and kind.
September 7, 2020
Google Public Storage Richard Stead
Friendly and very professional staff! Britney was extremely cooperative and helped us with everything! John was also very happy to make sure we were well attended to. Thank you Public Storage!
August 29, 2020
Google Public Storage Alejandro Clavero
August 26, 2020
Google Public Storage Juss James
Connie, the representative at this location, helped me rent my new storage unit today. She was amazing! She is Extremely friendly and helpful. She helped me make the best decision for my needs based on what storage to rent. She explained the whole process and made signing up an easy decision. She broke down all the different unit sizes and prices. Signing up was very convenient and quick. Afterwards, she walked me through the property briefly and showed me around to assure I knew where everything was. Her hospitality and knowledge of the property assured me that I made the best decision by choosing this specific Public Storage location to meet my storage needs! Once again...Connie made signing up for a storage unit a no-brainer and it was an absolute pleasure! I know my belongings will be secure and I am in great hands with her at this location. I will be recommending friends and family to this location specifically due to the personal experience I had with Connie.
August 23, 2020
Google Public Storage Guadalupe Monarrez
I have rented a storage unit from this location twice now. The staff is always so friendly and welcoming. I highly recommend this location for all your short term and long term storage needs.
August 18, 2020
Google Public Storage Ferga90 (ferga2007)
August 11, 2020
Google Public Storage Evelio Gonzalez
I have been using this storage for almost two years, the customer service has been always great but this time was just amazing Connie and Robert make me feel like they really cares. I really recommend this place and if go ask for Connie.
August 11, 2020
Google Public Storage Diana Rosiclair
Connie is the best! We all know how stressful moving can be... her personality and warm spirit and professionalism created the perfect experience. I’m so appreciative! Will def send everyone whom I know (is transient) to this location.
August 11, 2020
Google Public Storage James Guill
Connie is amazing lady an so helpful,,one real great person... my girl
August 6, 2020
Google Public Storage Michel Liendo
Connie was an ABSOLUTE sweet heart. Super helpful, and was extremely attentive. She made us feel that at this location our valuables would be taken care of as if it was her own. She was very knowledgeable. She made me and my wife feel extremely comfortable.
August 4, 2020
Google Public Storage Lady Bonilla
I have never received such an extraordinary service and attention as today, Connie was patient, kind she helped me as she was doing her own moving. She found the best solution for my needs and she helped me to understand all the processes as if i were in kinder garden! Thank you so much for your help! Every employee in Public Storage should be like her!
August 3, 2020
Google Public Storage Kirk Christopher
Great experience people were always helpful highly recommend this location...!.!!
August 3, 2020
Google Public Storage KCS
August 2, 2020
Google Public Storage Thomas Ross
This storage facility is top notch. The entire staff is the best in the business. They are helpful, fast to respond, flexible and always accommodating. From a business perspective they have earned my business for life. A special thanks to Connie and Robert for great service.
July 18, 2020
Google Public Storage David Rojas
Great customer service
June 9, 2020
Google Public Storage Mrs. Moses
Had a very pleasant experience with the staff at this location. Dennison and Roberto were very helpful and personable. The transaction was a smooth one even in the midst of the pandemic. I truly appreciate their kind and efficient service.
May 31, 2020
Google Public Storage Tomas Garcia
May 24, 2020
Google Public Storage Alex Alcantara
Robert was a very helpful and very very good customer service
May 22, 2020
Google Public Storage Vicky Abihsira
Robert was a huge help at Public Storage. Not to mention friendly, kind, and constant jokes that kept me laughing during the time I was there - an especially nice change from everything going on right now.
May 14, 2020
Google Public Storage Prestige Fitness Aventura
Mickey was amazing helping us in a time of need. She was very professional, courteous, knowledgeable and helpful. She made my decision easy to choose this location.
March 30, 2020
Google Public Storage Jeffrey Languedoc
Mickey has an outstanding attitude The service was 5 star she is the definition of humanity love thanks sweet soul
March 24, 2020
Google Public Storage Gilbert Saint Jean
I was very satisfied with my service today from your great staff that you have here , the workers are bright and helpful . Shanice and Jellussa were awesome!
March 20, 2020
Google Public Storage Giovanni Noel
Shout out to Miss Mickey, great and wonderful service provider. Always cares about the needs of the customer and provides exclementary service. Thank you Miss Mickey for your service. Tell management to give you a good raise, you deserve it!
March 15, 2020
Google Public Storage Xan Pulatov
Today was my moving day and I had to get the storage. Nothing was available around Aventura and two ladies (Jellussa and Mickey) take good care with my search for storage room. They gave me the last storage room that they have and that way so pleasure for me. They helped me a lot! Thank you!
March 13, 2020
Google Public Storage Claudia Patricia Cortés
Mickey made my process smooth and easy and assured me that my belongings are safe thanks Mickey best rep hands down love ya thanks for my wardrobe boxes i really needed it
March 13, 2020
Google Public Storage Vanessa P
Mickey has the most outstanding attitude very friendly and funny thanks girl your awesome!!!!!
March 7, 2020
Google Public Storage Jose Julian Marti
Secure clean place to store your things. The staff are very friendly and helpful. Jellussa made the registration process very straightforward and quick. The move in was very smooth and easy.
March 3, 2020
Google Public Storage leny nyc
On this location everything very well managed, and working efficiently. This associate Kickey absolutely excellent professional. I would recommend to the other peopleto use this location, 100%.
February 22, 2020
Google Public Storage James Baltazar
I’m a returning customer with publication storage and coming back I was very satisfied and content with the customer service I received today from jellussa she was a great help . Thanks public storage!
February 22, 2020
Google Public Storage Yosi Nachmani
February 13, 2020
Google Public Storage Mia Trapani
February 11, 2020
Google Public Storage Randy Rodriguez
Jellussa very quickly answered all my questions and helped me get the package I needed. In and out in under 5 minutes. 10/10!
February 10, 2020
Google Public Storage Juanfer Gomez
Thanks to these two girls for there awesome experience Jellussa and Mickey they helped me a lot and their attitudes were the best.
February 10, 2020
Google Public Storage Dick Rock
Mickey Is cool... So... Helpful... On point no games... THE VERY BEST.. HANDS DOWN!!
February 8, 2020
Google Public Storage Dana Bassan
Shanice was great! She explained and showed us the unit before renting. Everybody was very friendly and helpful
February 3, 2020
Google Public Storage Patricia Khawly
Big thumbs up for Mickey, the employee that guided and helped me . Wonderful energy and willingness to make everything easier. Wish all public storage employees were like her!!!
February 1, 2020
Google Public Storage Lene't Adams
February 1, 2020
Google Public Storage Vincent Connor
Shanice is GREAT!! Super helpful, easy in and out with a great personality.
January 23, 2020
Google Public Storage Santiago Ornague
ESTAFA!!! HAY QUE IR CON UN ABOGADO Me atendió Shanice, alquilé un espacio de 10 pies x 10 pies. Me lo mostró y quedaba en el 3er piso en la punta más lejana. Igualmente lo alquilé. Dos días después cuando comienzo a llevar las cosas mido el espacio y tiene 2 columnas adentro ocupando lugar y encima mide 10 pies x 9 pies! Cuando voy a reclamarle que no es lo que me prometieron, me dice que las medidas "son aproximadas". Claramente me estafó y ahora me quiere cobrar por mudarme de un espacio a otro ya que las cosas no me entran. He sido discriminado por no hablar bien en inglés y no ser de este país.
January 23, 2020
Google Public Storage Lucia Saccullo
I have a unit here which got flooded and half of my things got ruined. My husband (who doesnt speak good english) went to rent a storage unit. Someone named shanice sold them a unit for 10x10. But the unit was actually 9x10. They dont want to change the unit argumenting its an aprox measure. This is a classic SCAM. Will be coming back with our lawers. dont rent this storage!
January 17, 2020
Google Public Storage Tiffany Hardy
Mickey/ shanice was amazing I love their energy enjoy the atmosphere here would keep coming back
January 13, 2020
Google Public Storage Shirley Rozgonyi
Thanks Troy for a seamless experience renting a unit for the first time. He was very patient, answering all of my questions and concerns. I will definitely recommend coming here for any storage needs. A++
January 11, 2020
Google Public Storage Jose Luis De Carlo
👍
January 11, 2020
Google Public Storage Aurelia Pizarro
Great Storage Place!!!!!Very Highly Recommended
January 9, 2020
Google Public Storage JF marble and granite
Jellussa was very helpful and friendly she has a great personality and helped us in a fast procedure thanks public storage for great workers!
January 7, 2020
Google Public Storage Jonathan Carcasses
Always a pleasant experience when visiting my storage. Robert , Shanice are always very helpful and friendly!
January 7, 2020
Google Public Storage Ana Mendez
January 5, 2020
Google Public Storage Penny
Mickie is a delight. She provides top notch service. She can multitask like no body’s business.
January 4, 2020
Google Public Storage Christopher Walker
It’s great I had an awesome experience
January 4, 2020
Google Public Storage Rodolfo Miceli
Mickey was very kind and helped us a lot. Great work! Thank you.
January 4, 2020
Google Public Storage Lisa Polloni
Loooove this storage! Mickey and her manager are absolutely amazing. She is really customer focused, smiling and an amazing professional! Congrats! Well done!
January 2, 2020
Google Public Storage Valery Kalyanov
I have gotten a five star service from Mickey How sweet her soul is and so welcoming need more like her
December 16, 2019
Google Public Storage Mary Halima Fleming
Thank you to Amanda yesterday for above and beyond customer service! Made my visit quick, easy and she was super knowledgeable! Thanks again!
December 7, 2019
Google Public Storage Jerusalem Kalid
We have just became customers at your location store 20619 and we are really impressed with the kindness from your workers especially Mrs. Shanice very, very sweet Professional and courteous thank you
December 6, 2019
Google Public Storage neriely garrido
Mickey was of great help. as soon as i walked in she had a big smile and was quick to help me out, answer my questions and get me settled. I cam in with doubts and i left happy! Location was very clean, process was easy. 100% recommend
December 3, 2019
Google Public Storage celine negrin
December 1, 2019
Google Public Storage Gleb Gerasimovich
Great storage, highly recommend! Very clean and well maintained. It was a very pleasant experience dealing with Shanice, she is very helpful and truly went above and beyond to accommodate us. Exceptional customer service!
December 1, 2019
Google Public Storage disney cruz
Shanice was excelente
December 1, 2019
Google Public Storage Deb Singh
November 23, 2019
Google Public Storage Liam St
Great service!!
November 23, 2019
Google Public Storage Sheldon j Holland
I won’t recommend this place . Never ever still have my stuff here but believe me is very dishonest and very expensive
November 17, 2019
Google Public Storage saba Mcmillian
We recently went in to inquire about transferring to a smaller unit- we had the privilege to be assisted by Mickey who was truly amazing! When we returned yesterday to finalize the transfer we made sure to ask for her. She’s so helpful and truly went above and beyond to give us exactly what we wanted. It was a very pleasant experience and we are extremely thankful for people like her!
November 14, 2019
Google Public Storage Maia Gilis
Great experience dealing with Mickey! Very knowledgeable and a complete professional! Units are clean and well ventilated. Very secure as well. Glad I chose to store there.
November 8, 2019
Google Public Storage Samantha M
I had to make a payment and had the pleasure of running into Shanice and Mickey. They both had wonderful personalities and provided great customer service. I’d refer Public Storage to others based on my experience.
November 7, 2019
Google Public Storage Krystal Stevens
Shanice was amazing! Her customer service skills were exceptional! She made securing my reservation and unit a breeze! I was in and out! Thank you Shanice; it was a pleasure working with you!
November 6, 2019
Google Public Storage Mireya Janssen
I had an amazing experince with Mickey she is kind and sweet and very patient i would recommend you all to visit this Public Storage Thanks Mickey
November 3, 2019
Google Public Storage Terri Woodard
Thank you PS. Mickie specifically took care of us. PS, you need more carts. 4 carts for the size of your facility is not good. Mickie - Take Care of that! I know you can.
October 29, 2019
Google Public Storage Stonie King
October 24, 2019
Google Public Storage [email protected] Balikes
I would highly recommend this Public Storage location. It was clean & well maintained. Store representative, Mickie, was extremely friendly, helpful, knowledgeable & professional. She made the process go smoothly & provided excellent service. She's a true "asset" to the company. Two thumbs up! 👍👍
October 22, 2019
Google Public Storage Tyler Gold
Diannah helped me greatly. Thank you!
October 13, 2019
Google Public Storage Amy S
Super friendly staff. Clean units in the climate controlled area. (Don’t know about outside units because I didn’t rent one of those). Nice security features. Glad they have dollies I can use for free. Very happy I chose this location.
October 9, 2019
Google Public Storage Marta Espinosa
Mickey is nice anda caring thank you
October 7, 2019
Google Public Storage Gilad Shema
Mickey & Shanice was very helpful I felt welcome and at home thanks Mickey
October 5, 2019
Google Public Storage Iris White
Shanice & MIckey are both very friendly and helpful. It is a pleasure working with them.
October 2, 2019
Google Public Storage Thomas Mistretta
Mickey was very helpful during my checkout procedure.
October 2, 2019
Google Public Storage Daniel Edge
Wow Had A Amazing Experience with the Storage company lost my Key Didn't have to pay a Locksmith Thank to the Manager and his employees Micky and Diana
October 1, 2019
Google Public Storage Nakiha Shukur
I absolutely adore Shanice. She's always smiling and helpful. Diannah is awesome too. Great customer service, friendly and welcoming staff and the property is super clean!
October 1, 2019
Google Public Storage juana Vasquez
Shanice was super helpful. She was able to access exactly the size of the storage I needed. She was great
September 29, 2019
Google Public Storage Sharon Sharon
September 29, 2019
Google Public Storage Ramón Brill
Atención las 24 horas y el servicio muy bueno
September 19, 2019
Google Public Storage Travis Flores
Diana and Shanice were very helpful with me getting setup with my unit.
September 16, 2019
Google Public Storage Arthur DAMAST
Mickey was great! Her and Shanice know there stuff and were able to bang out the set up process! great job ladies...thank you
September 16, 2019
Google Public Storage Jessica Mason
Great facility. Great customer support and very clean
September 16, 2019
Google Public Storage Michal Becker
Mickey amazing service !!! Thank you!!
September 14, 2019
Google Public Storage Steve Gondos
Just upgraded to a larger vehicle and vacated my storage locker today. While I don't normally give reviews I felt it was necessary to give praise to Mickey and Shanice. Their customer service was absolutely outstanding and needs to be noticed. If anyone needs a storage unit I highly recommend coming here!
September 13, 2019
Google Public Storage Joseph & Amira Cohen
Mickey has the a very welcoming personality and the facility is always clean and the staff is pleasant thanks public storage
September 13, 2019
Google Public Storage Intellimidia
Mickey & Shanice has the best customer service skills ive ever transpired thanks public storage you guys are great!!!.
September 13, 2019
Google Public Storage Mary Ann Villegas
Mickey and Shanice very great customer service fast and clean facility thanks girls
September 13, 2019
Google Public Storage Sandra MacDonald
Mickey and Shanice are by far a great team so much love and positive vibes I felt right at home away from home the process was fast the property is super clean and I'm happy I chose Public Storage over Cube smart thanks
September 12, 2019
Google Public Storage Elena Garcia
Rented a space at this location for 2 months and had a great experience. All staff was very nice and helpful especially Mickenshell and Shanice! We would definitely rent here again!
September 12, 2019
Google Public Storage alexandra carcamo
Mickey is nice place,and the service is incredible
September 6, 2019
Google Public Storage marie civil
The employees were very receptive towards me and was to assist me with anything I needed. This location in particular should be your stop; thanks Shanice and Mickey
September 6, 2019
Google Public Storage ItsSpencer
Customer service is pretty great at this location. By the way Mickey and shanice helped me out the quickest just saying.
September 3, 2019
Google Public Storage Mike Focht
Good service friendly staff .amanda was great very patient and helpful
August 28, 2019
Google Public Storage Maria Santiago
August 10, 2019
Google Public Storage R G
August 3, 2019
Google Public Storage Ernest Misla
Kept nice
August 1, 2019
Google Public Storage Onofre Hernandez
July 30, 2019
Google Public Storage Rudolph Harris Sr
July 22, 2019
Google Public Storage Reina Isabela Rodriguez
Bien buenos precios
July 10, 2019
Google Public Storage Bruce Vanhorn
Alicia is the best person go see her
July 8, 2019
Google Public Storage Stanislav P
BEWARE! BEWARE!!!! This company is a SCAM and FRAUD!!! First thing when you Google it, you'll find that the price is $50 for your storage. When you came there you are paying additional $15 for insurance even if you don't need it and $10 for the key that they have to provide you with for free. And on the end you pay not $50/month and about $70/month. And this JUST A START. After two month of using their storage you'll get an email where they tell you that you are their valued customer and they have decided to INCREASE YOUR RATE by $20. And now, when all your stuff is already in their storage you can only accept it and pay $90/month because they believe you will not switch to another provider of storage. This is how it WORKS guys. And also I want to describe some of my experience with them related to the service quality of PUBLIC STORAGE. Here is my story: Alright, we have an outdoor unit at 21288 Biscayne Blvd, Aventura, FL 33180 since February, 27. When we were there for the first time, an associate told us we have an access from 6 am till 9 pm. And this is true the gates can be opened at 6 am. That is why today, March, 4 we scheduled our moving company to be there at 7.30 am because I have to be at my office at 8 am and my wife at 9 am. And we came there at 7.30. I left my wife with moving guys. They opened the gate, entered the storage area and then they found that there is a lock and they can't reach our unit. So they had no option except to wait while the office is open at 9.30 am. And I must notice it was hot outside, about 82-84 degrees. Finally, the office workers arrived at 9-25. My wife asked them about this lock and they told her that the gate opens at 6 am, but the lock can be only unlocked during office hours. But they didn't mention anything about it when we were paying for our unit. And also she asked them to unlock it as soon as possible, because she was waiting for them two hours but they were not interested in helping her and told her to wait. Then she asked them again to unclock it at 9-45 am, they finally decided to do it but they were not pleasent at all and told her that usually they do not do that until 10 am. Finally they did it almost at 10 am and our moving company could do their job but my wife was very late to her office. I must admit this is very bad customer service. If I knew about it I would choose another company.
July 3, 2019
Google Public Storage Maurice Sheps
Alicia is a great person to deal with and she's very cute!!!
July 3, 2019
Google Public Storage Jenyce A
Shanice is phenomenal ! I always get the best customer service with her. Thank you so much for always welcoming me with a warm hello and a beautiful smile !!!!
June 29, 2019
Google Public Storage Killer Kane
Ok
June 27, 2019
Google Public Storage Irene Soto. Author
June 24, 2019
Google Public Storage jesus lezama
Excelente
June 12, 2019
Google Public Storage LatamExports
Great customer service
June 10, 2019
Google Public Storage Empress Da'Fam
June 4, 2019
Google Public Storage Serge Gilles
Please people do not put your stuff inside this storage cause the management people will still your stuff and they said ohhh I have nothing to do with it. I called police 3 times on them and the still denied it. Today I come to remove my stuff inside the unit and the put a different lock which is not belong to me,I go at the office and she call the Manager, she’s very rude non professional and stupid at the same time she said ohh last time you called the police Iam not gonna help or neither talk to you. This is to let you know people before you guys decide to put your valuables stuff, please go somewhere else. Cause they are a bunch of thieves in there be aware of ok.
June 2, 2019
Google Public Storage raima hernandez
June 1, 2019
Google Public Storage ARBONA Barthélémy
May 31, 2019
Google Public Storage Lawanda Blax
Nice, huge location! I was assisted by Ms. Shanice. I actually went to her store first and she was nice enough to walk with me next door. I'm shopping around but this location will for sure be at the top of my list.
May 31, 2019
Google Public Storage Antonio Rillera
Isaiah and Shanice were awesome helped us get our unit and we’re both super helpful. They showed us units and took their time to explain everything. Would highly recommend this location to anyone.
May 31, 2019
Google Public Storage Joanna Acosta
I couldn’t be more grateful for Isaiah and Shanice. They went above and beyond to help my family get a storage unit and even stayed past closing to assist us with all our needs. Makes me feel good knowing our belongings will be safe with them around.
May 21, 2019
Google Public Storage jimmy squires
I love it
May 4, 2019
Google Public Storage Chris Chung
Isaiah was very helpful, professional and accommodating!
April 10, 2019
Google Public Storage mijal becker
April 9, 2019
Google Public Storage Darrell Pender
Came for prices and sizes Alicia was great and very helpful
April 9, 2019
Google Public Storage Ms. Brenee
Fast and simple.. great customer service from alicia
April 6, 2019
Google Public Storage Straight Flush
Connie was really helpful & and my experience was smooth as ever. Thank you
March 29, 2019
Google Public Storage Debra Sanders
The worst place ever they have rats and a terrible staff. Awful
March 26, 2019
Google Public Storage Nelson Lopez
Great consumer and personable service,especially your employee Isaiah
March 26, 2019
Google Public Storage Lorene Murphy
Fantasy service from all staff!! Isaiah was great
March 4, 2019
Google Public Storage Adline Jean-Pierre
very friendly very nice people are we smiling.
February 15, 2019
Google Public Storage Five Degrees
My experience he was a very good one because of Connie. She was very helpful and nice. Always helpful always checking on to see if I needed anything. She would also give me a ride to and from the office if she saw I needed one. One of the best customer experiences I’ve ever had. They are blessed to have such a great associate
February 9, 2019
Google Public Storage bonita Palangio
Roberto was very helpful and courteos thank you.
February 2, 2019
Google Public Storage Dallen Michael Greene
Great customer service
February 1, 2019
Google Public Storage Tierra Jackson
January 26, 2019
Google Public Storage Doris Plaza
Britney was great. She had a smile on her face the minute I walked in. Gave me tour of unit and explained everything. A few hours later after I realized I needed something bigger she helped with the unit transfer. Professional, personable, and courteous.
January 20, 2019
Google Public Storage Marite Martin
Public storage is the worst storage ever I will not recommend this place to anyone if you get behind in your payment one month they cut your lock without your authorization and they tell you your unit is in auction after you make payments they make you buy another lock wish they charge $20.00 this place is terrible and the staff don't care about the client's
January 18, 2019
Google Public Storage Lawrence H. M. Goodman
Shermeka, Britney and Alicia we’re knowledgeable, helpful and an absolute joy to deal with. I highly recommend this location.
January 6, 2019
Google Public Storage Mariah Markez
I went in today and meet two lady's Shanice Alicia they were very friendly and helped me out the getting my payment.
December 30, 2018
Google Public Storage David Thompson
VERY friendly and HELPFUL group of employees. EVERYONE assisted be to get the best rate and the best location in the facility.
December 14, 2018
Google Public Storage art richardson
December 14, 2018
Google Public Storage Ellen Fiore
Good price
December 10, 2018
Google Public Storage Julian Gonzalez
December 6, 2018
Google Public Storage Alex Villanueva
Extremely nice and affordable place to store all of your storage items! One of my favorite things here is that you are able to access your storage unit from 6am -9pm witch is just pretty much all day!! Oh yeah and the employees are just fantastic and willing to help out with any questions or concerns you may have! Thanks to Connie and Alicia for the good experience this far!
December 2, 2018
Google Public Storage ikie heres
November 29, 2018
Google Public Storage Jacqueline Crockett
Connie and Alicia and even the district manager is amazing! They were so helpful when i was trying to get my payment done. The place is beautiful and clean. I would definitely recommend this storage unit.
November 28, 2018
Google Public Storage jean benitez
Very good attention from Alicia
October 11, 2018
Google Public Storage Daniel Dale
Great location for Aventura. Very helpful staff. Connie is great! Facility is well maintained and secure.
October 11, 2018
Google Public Storage Robert Dale
October 7, 2018
Google Public Storage Victor Martes
September 27, 2018
Google Public Storage Ignacio Ruiz
Great customer service From Alicia andConnie
September 27, 2018
Google Public Storage Miami YS
The rules is horrible.
August 31, 2018
Google Public Storage Omar Lewis
Very great service with professional and helpful staff. I’m glad I went here it was perfect and exactly what I needed!
August 25, 2018
Google Public Storage Odette Evelyn Barcha
Hi Public Storage Human Resources in charge : After passing some inconvenience in your business and being help by a very sweet and professional lady call Shantell makes the problem with her effort and explaining possible solutions be solved. I was very upset for some other reasons and she change my attitude and mode. Now I solve my problem and want to leave a comment of her Excellent !!!job that don’t let me leave being a Publix Storage customer. I also want to mention Alícia that also take good care of the clients but today she was not here . She is also very helpful and professional . This two workers really worry about the customers . ⭐️⭐️⭐️⭐️⭐️ Congratulations on this good selection of personal in Publix Storage Aventura👏👏 Thanks🌷 Odette
August 17, 2018
Google Public Storage GIANCARLO PASQUALOTTO
Alicia is a Excelent Costumer Service !!!
August 17, 2018
Google Public Storage Mauro Boccia
Great customer service From Alicia
July 26, 2018
Google Public Storage Jack Lemor
July 24, 2018
Google Public Storage Benjamine Foster
July 22, 2018
Google Public Storage Griselda Millan
July 12, 2018
Google Public Storage Theri Baker
July 1, 2018
Google Public Storage Arley Alcantara
June 11, 2018
Google Public Storage Alejandro Dominguez
June 3, 2018
Google Public Storage Margot Benites
June 1, 2018
Google Public Storage Pink Cat
Gteat service at this location , sweetest people , clean space, comfortable access. Overall easy , fast process. Special thanks to Alicia, super helpful and polite !
May 4, 2018
Google Public Storage Víctor Caracena Molco
Tikisa Was Awsome With My Rental Today . And she is beautifull !!
May 4, 2018
Google Public Storage Pelican Flight Training
Great customer service from Tikisa, it was fast and great. מומלץ !
May 4, 2018
Google Public Storage Benny Honorat
Great place... it’s always clean. Manager has a great attitude.
April 3, 2018
Google Public Storage Anna D
Love it great staff
April 3, 2018
Google Public Storage Den P
Great customer service from Alicia.
March 20, 2018
Google Public Storage Jackie wignall
Tikisa was awesome. The place has good access hours, the units both inside and outside are clean, and totally awesome service. Would totally recommend.
March 15, 2018
Google Public Storage Mayer Veiga
I had great customer service with Alicia the property manager here. She made sure I had everything I needed to move in and found the right space for me.
March 15, 2018
Google Public Storage Alex a
Nunca hay nadie en la oficina ponen un letrero avisando la hora en quehabriran pero eso no pasa
March 12, 2018
Google Public Storage Monique Sorrentino
The best experience with Connie in ä very stressful time. Super efficient, friendly and helpful!
February 14, 2018
Google Public Storage Yvette Perez
I am very exited with the service I got by getting my storage today! Casandra and Alisha are the best! Thanks and will shine u both the best!
February 9, 2018
Google Public Storage Nina Soto
February 1, 2018
Google Public Storage Inna Furmanova
Clean and well organized, very helpful and professional personnel, especially Connie Lawson, who was extremely informative and friendly
January 29, 2018
Google Public Storage Theresa Kearse
January 28, 2018
Google Public Storage Anita Garcia
January 26, 2018
Google Public Storage Allan Stern
The worst service I ever experienced the personal it’s always mad they don’t wanna work they are really aggressive people and they are not willing to work 0 recommendations to this place the amenities are good but the stuff it’s horrible and 0 recomendations
January 25, 2018
Google Public Storage og bobbyj
Great customer service go see Alicia
January 20, 2018
Google Public Storage Natasha Krichever
We love Connie Lawson. We had the best customer service experience with her and her entire team. I would definitely recommend this specific location solely based on her and her team's attitude and you just KNOW these guys love their jobs! That says so much for the entire company.
January 20, 2018
Google Public Storage R S
I just got out of the military and moved here, a brand new state to me, but Ms. Connie Lawson was super helpful and made sure I not only had the appropriately sized unit, but that it was easily accessible for the moving company. Thank you so much!
January 9, 2018
Google Public Storage Heni Walton
Excellent customer service when needed the most! I must give huge kudos to the following employees: John Sanders, District Manager Alicia, Manager Connie, Manager Vaughn I had an unfortunate situation and John Sanders, the District Manager, came through for me in an empathetic and caring manner. In my opinion, he went above and beyond for me and I’m sincerely grateful!
December 30, 2017
Google Public Storage Will Tamplin
I have been a client for several years. I have always been satisfied with the management of this facility. I have always felt the climate to be ideally maintained and for Miami and the coast that is quite important. Of course the service and friendly help from all of the staff is really excellent also.
December 22, 2017
Google Public Storage Ernesto González
Great service and very nice people. Connie is a very lovely person, she make our experience with public storage wonderful. She need to be recognized!
December 19, 2017
Google Public Storage Jodi Kaplan
Always nice. Always helpful. Ask for Alicia. Connie too is helpful. The place is always clean. It’s nice and cool. And it’s very safe. There’s always someone around. 5 STARS!!!!!
December 6, 2017
Google Public Storage Mario Rub
Excellent place to store your personal things and furniture and boxes when you are moving. They accomodated me with a large storage unit a/c clean and spacious with a good door and lock. I always felt secure and confident that my stuff was safe and secure. The personnel in the front were A1 Connie and Alicia were always helpful and never made me wait. Highly recommend this Public storage store!!
November 20, 2017
Google Public Storage Joy Woods
The bathrooms in this place are the pits. The toilets are always dusted with comet around the rim but never cleaned, you can't wash your hands after using the bathroom because the sensors that release the water in the sinks are out of order. It's very unclean there. They hired a new guy who is all to happy to say" There's nothing I can do about it." The daytime manager Alishia and Connie get 4 stars for their excellent professional manner. But O Dear those bathrooms.
November 14, 2017
Google Public Storage Uriel Tawil
November 6, 2017
Google Public Storage Bebe
I walked In and Connie was so pleasant and helpful. Made this stressful experience and amazing one. The property manager Alicia was amazing as well. She gave me great advice. Thanks guys!!! Never write reviews but when someone goes above and beyond you want it to be known.
October 29, 2017
Google Public Storage Wayd Oj
Elevator problem
October 25, 2017
Google Public Storage MarKos Leave
Good storage place, prices not that great and they change price any time, service great
October 25, 2017
Google Public Storage Sunny SellsFlorida
Air-conditioning units. The facility exceptionally clean. The staff professional and accommodating. The layout very convenient. The management responsive and accommodating. Could not ask for more for a storage facility. Highly recommend.
October 18, 2017
Google Public Storage Iván Santiago
Thank you Alicia, Connie and Jolanda for your humble customer service. We are grateful for your patience during our family's transition from hurricane Irma. There is nothing better than walking into a place and receiving a smile from someone you don't even know. Thanks for being so nice Jolanda!
October 9, 2017
Google Public Storage Jordan Berdah
Connie is just amazing she knows her Business and informed us on all available options. Loved her we signed up today because of her. Great team at that location including Alicia and Latoya
October 5, 2017
Google Public Storage Kristopher Adell
October 3, 2017
Google Public Storage Carlos Moreno
September 14, 2017
Google Public Storage Maryanne Pena
The best customer service:)
August 24, 2017
Google Public Storage Eric
Vaughn was extremely helpful in explaining all of our options and in setting up our new storage unit.
August 21, 2017
Google Public Storage edny simon
Love it
August 18, 2017
Google Public Storage n Couch
Good location, clean and safe.
July 21, 2017
Google Public Storage Zachary Thwing
Clean, security is a high priority, helpful staff. 1st month is cheap, but after that the price jumps drastically. Also, they will charge you $20 for a lock, but you don't really need one if you have a large pad lock
July 17, 2017
Google Public Storage Jose Capablanca
Today I had the pleasure of being helped by Connie Lawson when I stopped at this public storage facility. She was inundated with customers at the counter, phone calls and to add, she is responsible for responding to on line reservations within 10 minutes. All the while she treated everyone professionally, with a smile and provided excellent service. This employee is a great asset to public storage and is a welcomed refreshing difference from what is unfortunately the norm now a days. The facility is well kept and the air conditioning was cool.
July 7, 2017
Google Public Storage Jackie Ferro
Amazing customer service by Vaughn. AAA+++++++
July 7, 2017
Google Public Storage Shadz
July 5, 2017
Google Public Storage Jeile Marie
They raise rental rates without warning every couple of months. Over 30% in 18 months. They forced me to pay their insurance. I just found out from another customer I could prove I have homeowner's insurance and be exempt from paying them more money.
June 29, 2017
Google Public Storage Arthur Metz
Staff here is consistently helpful and the facility is always clean and kept at a good and comfortable temperature. Especially helpful is Horacio who rented me the space and has been available for any questions even though he has moved to another facility. Highly recommend Public Storage Aventura
June 19, 2017
Google Public Storage Sophie Princic
Great experience, good opening hours, very clean, and excellent staff!
May 24, 2017
Google Public Storage Daniel Sadan
I had a problem with staff at this location, but spoke with the District Manager (John) who was amazing, and he took care of everything. A really nice guy who really cares about providing high quality customer service. He said he would work with the staff to improve the customer experience. I am satisfied.
May 1, 2017
Google Public Storage Fabio Bernasconi
April 18, 2017
Google Public Storage mark silence
This storage facility has been by far the greatest example of storage. Newest place I've ever rented with. The climate control will really keep my comic collection safe and sound
April 10, 2017
Google Public Storage Daniel Dirnfeld
the prices are good to bad there is a girl there that is rude
March 29, 2017
Google Public Storage Carlos E Lopez
Alicia is great go see her.
March 15, 2017
Google Public Storage J Lacera
Everything went well. Awesome service!
February 23, 2017
Google Public Storage ALEX M D I
Great place for storage
February 2, 2017
Google Public Storage Svetlana Karobchyts
Super clean, very secure, best working hours, great customer service and best prices! Definitely recommend! 5 stars storage
January 27, 2017
Google Public Storage Dwain L Watts
Alicia is very kind, fine and professional as well as Deondra and Ms.Tria most kind and professional and makes it worth giving up all this money. Have a great Day!.very good customer service skills- needs a raise,
January 4, 2017
Google Public Storage Keith Penney
Alicia was extremely helpful.
January 4, 2017
Google Public Storage Ali Valles
Excellent customer service with Alicia and her manager. Clean Place, A/C works perfectly.
November 28, 2016
Google Public Storage Adrián Antonio Ávila Gómez
Really nice attention
November 10, 2016
Google Public Storage Lex B (Lex)
Alicia was the kindest customer service rep I ever had to deal with at any storage place. And she took care of me quickly and efficiently. Because of her I'd definitely recommend...... Curtis
November 4, 2016
Google Public Storage Ivan C
Great customer service
October 4, 2016
Google Public Storage Osmar Blanco
El servicio de Dolly es muy fantástico lugar muy seguro Dolly me trató como a un vip Customer gracias.
October 4, 2016
Google Public Storage Alexander Forster
Excellent facility, close to Aventura, climate control, fairly new, easy access, 24 hrs security, Dealt with Alicia, Karen and Horatio, were very professional, efficient and polite. Also if you need moving supplies such as various size carton boxes, tape, etc, you can buy there as well.
October 3, 2016
Google Public Storage Mikey Mike
Horacia hes a nice guy he know what hes doing awesome. .he deserve 10 stars. We need people like him for this company
September 23, 2016
Google Public Storage J. Frantz Canell
Nice place.
September 21, 2016
Google Public Storage Kyle Myers
Management was unaccommodating to his potential client by not printing documentation necessary to avoid being charged fee for insurance. As a business professional, that small act of kindness could have saved the transaction-- especially because they did not disclose documentation would be necessary to avoid the fee prior to reservation check in.
September 14, 2016
Google Public Storage Chay O.
Karen gave me great customer service
September 3, 2016
Google Public Storage Hassan Zehri
Alicia and Hershie are the best
August 27, 2016
Google Public Storage Jacob Harel
Very bad customer service , lady at the reception was rude , prices for future storage are not available!!!
August 24, 2016
Google Public Storage Newtek Oakland
Staff is very professional AND friendly. GREAT experience first day!
August 8, 2016
Google Public Storage samuel grant
Beautiful and clean location. Customer service is great ! Thanks to everyone
August 8, 2016
Google Public Storage yakira leah Dorfman
Horacio and Dasline had great customer service skills. They were very helpful
July 22, 2016
Google Public Storage Debra Petagine-Guidoni
Great, new facility with wonderful customer service representatives! I can't say enough about Horacio, Dascline and Alicia at this facility. They are the best! Also Latoya next door at the smaller public storage, was very helpful also but did not have any large inside units, which we needed.
July 1, 2016
Google Public Storage Ari Greenfield
July 1, 2016
Google Public Storage Clent Schoonover
Great customer service.
June 23, 2016
Google Public Storage Brandon McCall
June 17, 2016
Google Public Storage Daniel Brillant
Great customer service
June 4, 2016
Google Public Storage Ruth Molina
Everyone is very nice and very professional very helpful with storage thank you Horacio very happy choosing this location.
May 18, 2016
Google Public Storage Jaime Zapata
May 18, 2016
Google Public Storage Lu Pitanga
The district manager is awesome, he cut my lock and saved me lots of money. Alicia is great, very nice, she helped me a lot! Thank you guys, you rock!!!
May 13, 2016
Google Public Storage Kyla Levy
Amazing customer service loved everyone in the office
May 5, 2016
Google Public Storage carlos soto
Alicia she's the best
April 12, 2016
Google Public Storage Nick Shev
Rented several units over last couple years. Property and facility is clean and well managed. Most of the staff is helpful, and property manager Alecia is doing a good job. Rates are decent, considering location and how nice the building and units are.
April 11, 2016
Google Public Storage alberto legnani
Great customer service
April 11, 2016
Google Public Storage Edwin Custodio
Great customer service from Alicia. She was very professional. Thank you
March 20, 2016
Google Public Storage kamarie johnson
Christina great customer service will definitely recommend friends and family to this location thanks again
March 18, 2016
Google Public Storage Yliana Espinosa
Thanks to Christina she went above and beyond to help me I just need to tell someone what a great experience thank you Christina
March 3, 2016
Google Public Storage Holly Johnson
Alicia is not only the nicest customer service person, she's super hottt as well. Aplause all around Public Storage
February 13, 2016
Google Public Storage Dawn Yorrick
February 13, 2016
Google Public Storage Bridgett Kuhl
Very nice and professional. Very helpful.
February 13, 2016
Google Public Storage bust
Had a great experience with Alicia.
January 26, 2016
Google Public Storage tania balen
Great service
January 20, 2016
Google Public Storage Charles Zito
Christina and Alicia where both so very helpful And have answered all of our questions plus The walk around of the property and showing the actual unit was very helpful
January 13, 2016
Google Public Storage Peter Chronis
January 10, 2016
Google Public Storage Theresa Muller
Christina was very helpful in customer service went out of her way to help me. Great attitude thank you Christina
January 10, 2016
Google Public Storage Patrizia Amorin
Christina was AMAZING! Her customer service and follow though was 5-star from the moment we walked through the door! She accommodating helpfulI and I would defiantly recommend you request her.
January 9, 2016
Google Public Storage Maria Julieta
Great staff, very friendly and good storage spaces!!!
December 20, 2015
Google Public Storage Mommies Girl1987
Been here since sept and they have been great with the service
December 18, 2015
Google Public Storage Bruna Alexander
horacio made our experience unique he answered all our questions and helped us choose the right storage. on the other hand Alicia was very rude unfriendly and I was definitely not happy with her!
November 15, 2015
Google Public Storage Nir Welgreen
Christina was a huge help, this store is awesome
November 14, 2015
Google Public Storage Shirley Gross
Christina is fantastic - accommodating, professional and kind. She made the whole experience friendly and easy. she made us feel special.
November 14, 2015
Google Public Storage Bernard McKine
Great customer service come see Christina she is the best
November 3, 2015
Google Public Storage Sherin Sylvia
You all rock!! Thank you for everything!!!
October 29, 2015
Google Public Storage Josh Johnson
I was at the biscayne location today an I met the sweetest associate I have ever met in my life. She was so knowledgeable and helpful about the rates and specials that public storage had to offer that I really really felt so comfortable. I just had to rent a unit.
October 5, 2015
Google Public Storage koren bettsworth
Great experience great staff very clean and helpfull thank you christina and horacio
October 2, 2015
Google Public Storage Ivonne Legrand
I was so impressed from the moment I walked in, Christina went above and beyond duty, made me feel as I was her priority. I want to thank all the ones that helped me finding the right space, the right price and making sure that everything was ok. Special thanks to Christina, Alicia and Horacio,
September 7, 2015
Google Public Storage Soslan Kupeev
Latoyia was very nice and professional. Extremely satisfied with customer service provided by her
August 29, 2015
Google Public Storage LUI RODRIGUE
Great customer service
August 7, 2015
Google Public Storage Natella Ruvinskiy
Christina was very nice and helpful with our public storage needs! Very clean facility!
July 22, 2015
Google Public Storage J Michael Boney
Great customer service!! Great professionalism, always answers my questions promptly and accurate. Especially Christina, she always has a smile on her face and quick to help. Alicia always lets me know what's going on with my unit and makes sure I am up-to-date.
July 16, 2015
Google Public Storage Daniel Sacalis
Great customer service..
July 9, 2015
Google Public Storage Maria Elena Armesto
Great customer service go see Alicia
July 9, 2015
Google Public Storage Lynwood Blackmon III
Everyone is was very helpful, from the front desk to the managers. They made sure that our experience was very smooth and it's a joy having our material stored at this Public Storage. They're amazing
July 9, 2015
Google Public Storage Nadia Ohneva
Mr. Sanders was absolutely fantastic over the phone and in person. He just have saved my day!!!
July 8, 2015
Google Public Storage Kim Siegel
I made a reservation on-line and when I arrived all the information was available when I checked in. However, there was a little mix up. I wanted to express my thanks to CHRISTINA. She help me get the solution to my reservation. She was determined to find an answer and she did. What an employee. Public Storage is lucky to have her. Everything was new, clean and I am glad I picked this new facility.
June 18, 2015
Google Public Storage Juliana Moraes
Great location, very clean and easy access. Excellent customer service. Christina was very helpful.
June 4, 2015
Google Public Storage Luis Becerra MD
Horacio was very helpful. I served in the US Navy for 22 years I have used Public Storage before. Never before I felt so welcome!!
May 27, 2015
Google Public Storage Alexandra Doerschel
At first we thought we got screwed by the call center in California. The price of the unit that we discussed on the phone was not the price available on site. But, Rhonda was able to save the day by putting us in an appropriate space at a great price. She was did an awesome job welcoming us to the facility. The facility feels very secure, clean and is in a great neighborhood. Loved the experience.
May 24, 2015
Google Public Storage Robert Harris
I really enjoyed Public Storage in Aventura. The location was in a nice area. The location was a clean and secure. Cassandra the person in charge that assisted me was amazing. I don't think that I would have rented from Public Storage because of the location. It was a little far from where I was working and relocating too. Because of the excellent customer service I was sold. I would highly recommend renting from there.
May 16, 2015
Google Public Storage Darrian Davis
Really good staff. Great help with my first unit.
April 25, 2015
Google Public Storage Mauricio Mora
Great help
April 25, 2015
Google Public Storage Clarence Amos
April 19, 2015
Google Public Storage Jan Stumacher
This Public Storage facility is Brand New in a very upscale area of Aventura on US 1. Besides being spotless unlike other storage facilities the air temperature is a cool 72 degrees. I rented 7 Units (10 x15) feet from the manager Elisa who was extraordinarily helpful. This Storage facility by far is the best you will ever find with reasonable monthly rental rates. You will be happy that you rented here.
April 13, 2015
Google Public Storage IVAN MUÑOZ
excelente servicio , sr. Horario y Alicia gracias Merecen un Aumento de salario. jejeje
March 24, 2015
Google Public Storage Juan Pablo Ambrosini
Thank you for lock cut!
March 17, 2015
Google Public Storage Darin Kibler
Great customer service... Go see Alicia
February 22, 2015
Google Public Storage Sheaa Sang
great great great great
February 22, 2015
Google Public Storage Matt King
Excellent customer service. Quick move in and registration process. Highly recommend.
February 7, 2015
Google Public Storage Claudia Sacco
My husband and I loved this services storage. We were on holiday and needed a place to store our luggage because the car we rented wasn`t big enough. Definitely we would use it again.
February 4, 2015
Google Public Storage DR Camp
Great customer service from Latoya.
January 26, 2015
Google Public Storage mark mccullough
Latoya has have grate service
January 23, 2015
Google Public Storage Joshua Leveille
Latoya did a great job showing me how everything works. Her service is was fast and the place is very clean.
January 18, 2015
Google Public Storage Joel Chesnoff
Securing a storage unit was the easiest thing. I reserved a unit online and received a call from Melissa within minutes of the reservation. Upon arrival at the facility, I was greeted by both Melissa and Latoyia. I was shown the unit that I reserved and Latoyia went through a clear and concise explanation of the rules, guidelines and conditions of services and fees. The whole process took less than 45 minutes. And I had a storage unit ready to move in.
January 14, 2015
Google Public Storage alfredo russo
Great service from Latoya
January 14, 2015
Google Public Storage Edward Miller
Excellent efficient and fast service this was a good experience all around I would recommend it to anyone . LaToya was wonderful
January 14, 2015
Google Public Storage Jack Morhaim
very friendly staff and clean and safe facilities
January 7, 2015
Google Public Storage David C
Loved the customer service here. Alicia made me feel really special. When their computers were down we drove over to the Public Storage next door and she got me all signed up. Everything went smooth. My stuff was safe in their Air-conditioned storage. Will definitely recommend my friends and family. Someone give Alicia a raise! She's fantastic!
December 30, 2014
Google Public Storage Valerie Smith
December 30, 2014
Google Public Storage Matias Monastirsky
December 19, 2014
Google Public Storage Carlos Pelaez
excellent service.
December 13, 2014
Google Public Storage John Healy
Alicia was very helpful in making our decision on the unit and pricing.
December 10, 2014
Google Public Storage Lucia Craciun
False advertisement!!! The only reason I went there was because a friend refer this place to me and that they have $1 promotion for the first month. They advertise everywhere, they even have a big sign outside the storage area! So I went there thinking that I would get 1st month for only $1.00 and I was very disappointed as they refuse to give me the promotion because it applies only on selected spaces. Unfortunately it was too late for me to go someplace else because I already called the guys and the truck to unload so I ended up paying $300.00. I was literally forced to pay for it because I trusted them and what they advertise! Save your time and money and go someplace else!!!!
November 22, 2014
Google Public Storage David Guzman
Very knowledgable and friendly associates. Alicia, Latoya and Horacio were very helpful.
November 16, 2014
Google Public Storage Felipe Mendoza
Muy buena por qué trabajan todos los días y atiende muy bien
November 14, 2014
Google Public Storage Tarrod Mason
Great service.....
November 4, 2014
Google Public Storage marlon john
August 25, 2014
Google Public Storage Eran Rosenberg
We have been today in the Public Storage in Aventura. Horacio was a great help. Showed us all the different storage, answered our million questions and was so helpful. Pointed out on the promotions and eventually we ended up taking the 10'x20' storage for a great price. Horacio was very helpful end efficient. A 5 start recommendation!!!
June 30, 2014
Google Public Storage eduardo hernandez
Terri ryals was very helpful during the rental of the space. Very friendly and attentive .
June 28, 2014
Google Public Storage Eicy Derteano
Great place love horacio
June 24, 2014
Google Public Storage Tasha Akins
Kiara was a great help with my rental today.
May 31, 2014
Google Public Storage Willie Liddell
Very good service
May 31, 2014
Google Public Storage Martin Baide
Excellent customer service! Kiara is very knowledgable and friendly, she helped me to find a unit that fit my needs in a prompt way.
May 31, 2014
Google Public Storage Ken2y B.G.
First time renting a storage Kiara help me a lot she's a great property manager super sweet and great
May 30, 2014
Google Public Storage Tarek Khouri
Kiara is a great the best customer service I have received in a very long time. This young lady is one of the best assets public storage has come by. She makes this location worth staying at with excellent personality and a great smile.
May 30, 2014
Google Public Storage Kimona Maxwell
Great service. From kiara
May 27, 2014
Google Public Storage Mitch Bermudez
Great lady go see kiara.
May 20, 2014
Google Public Storage Lee Turevich
Kiara is awesome
May 20, 2014
Google Public Storage Jose M Garcia
Good
May 17, 2014
Google Public Storage danielle coffey
May 9, 2014
Google Public Storage Ralph Lillard
Great service from Kiara
April 29, 2014
Google Public Storage Germaine Maxi
Love kiara great help.
April 26, 2014
Google Public Storage Moti Ben Yairi
Kiara is super nice and helpful
April 12, 2014
Google Public Storage Daniel 747
I have been waiting for a 10x30 for about a year. And I must say I told Kiara about this two days ago. And today she called me with one free for me to rent. Thank you Kiara best service ever.
January 17, 2014
Google Public Storage anabella sabbatini
muy agradecido con la persona que me atendio, el Senor Horacio, quien ademas de hablarme en mi idioma, fue muy amable y respondio todas mis preguntas. Roberto Penna
January 15, 2014
Google Public Storage Jason Bedward
I had a wonderful experience the young lady was extremely helpful. She was knowledgeable and pleasant,great personality. I recommend this location to any one looking for storage.
May 30, 2012
Google Public Storage Lucas W
Stay far away from this place. The people in the office are rude and do not care about you, even though you pay hundreds of dollars a month for rent. They are sarcastic and condescending. They would rather have you not pay so they can auction off your stuff and make more money. Since the first day I showed up they added another $9 insurance fee on there which you have to buy, not an option. Then when you tell them you have your own lock, they want to inspect it then tell you that it's going to rust within a month and insurance will not cover a unit with a rusted lock on it. It's all a ploy to get you to buy their overpriced lock. I thought I was going to pay for one months rent, then pay $1 for the first months rent and get 2 months. Their rent is due on the first, so if you sign up in the middle of the month they end up screwing you out of a few weeks of their promotion. I would not recommend this place at all. I have heard many stories about this place also. Patrice at the front is the worst. She failed at getting a real job, so now she takes it out on the customers that come in. She acts as though you just interrupted her time on facebook. Don't waste your time at this place, bunch of rip off artists.