Public Storage Self-Storage Units at 2641 NE 186th Terr, Miami, FL

Edwin was amazing, unbelievable customer service and delightful human being. Public Storage should be very proud of their employee. Thank you!!!

Great location excellent customer service.

Marina was the Best, she is amazing and helpful!

Marina is the best !!!!

Marina the best agent ever thanks

Marina fue muy especial en su trato para conmigo hay que valorarla como buen ser humano que es. Gracias de corazón

Thank you marina for your kindness and help

Marina always very helpful I strongly recommend them.

Very convenient and clean location. Marina and Edwin go above and beyond with their service! Always friendly, helpful and knowedgeable.

Awesome service,very professional from Marina 🙏

Marina was off the charts amazing, fast, friendly and professional!

I would like to thank Life Storage and the management team in professionalism and excellence! Today, I visited to say hi and check on my space, everything went smooth and perfect. The Manager Robert , made me feel comfortable and his attention to detail is top notch ! Thank you very much life storage for taking care of me and my family. I highly recommend Life-storage to anyone who likes when it’s PERFECT.

Edwin has been very professional! He’s been kind and patient throughout my terrible hassle with my storage units. Great employee! Thank you again Edwin :)

Great location and the manager Marina was very kind and helpful.

Marina was great and is a very proactive, hardworking woman. She made sure my moving experience went as smooth as possible.

The facility is nice and clean. Marina, the lady in the rental office was very helpful and knowledgeable, and helped me with installing the Public storage phone application and the paperwork. Thank you!

Relocating from Arizona, and I had been the most pleasurable experience with Marina. She was wonderful and super accommodating. While I was getting my unit I encountered 2 experiences of people coming in YELLING at her about the prices (that's out of her control) she handled these 2 different individuals with so much grace. She was very helpful and calm even with their bad attitudes. She's an allstar.. and so helpful.

I had the utmost pleasure in dealing with Marina at the Public Storage location, and I must say that her professionalism and dedication to customer service were truly exceptional. From the very first interaction until the moment I left, Marina exceeded all my expectations and made my storage experience an absolute delight. Marina knowledge and expertise were evident right from the start. She patiently listened to my storage needs, provided valuable guidance, and offered various options tailored specifically to my requirements. Her ability to assess and understand my needs swiftly helped save me valuable time and effort in selecting the ideal storage unit. Furthermore, Marina went above and beyond to ensure that I fully understood the terms and conditions, the facility’s security measures, and the access procedures. She even took the time to address all my questions and concerns, leaving no stone unturned. Her professionalism and attentiveness were truly remarkable. Throughout my time at the Public Storage location, Marina cheerful and friendly demeanor never wavered. She consistently greeted every customer with warmth and kindness, ensuring everyone felt welcome and valued. It was evident that she genuinely cared about each individual’s storage experience, taking the time to prioritize their needs and provide personalized assistance. Marina dedication and commitment to excellent customer service were also evident in her prompt responsiveness. Anytime I needed assistance or had a question after the initial interaction, Marina was always available and willing to help. Her prompt and effective communication made the entire process seamless and stress-free. In addition to her exceptional customer service skills, Marina demonstrated a deep understanding of the facility’s operations. She efficiently managed the day-to-day tasks, ensuring cleanliness, organization, and a well-maintained facility. Her attention to detail and commitment to maintaining high standards were truly commendable. Overall, my experience with Marina at the Public Storage location was nothing short of exceptional. Her professionalism, expertise, and genuine care for customers set her apart as an outstanding employee. I highly recommend Marina to anyone in need of storage services, as she will undoubtedly go above and beyond to ensure a positive experience. Public Storage is lucky to have such a remarkable individual representing their brand. I extend my heartfelt appreciation to Marina for making my storage experience a pleasant one and commend her for her exceptional service.

I just rented a storage unit at this Public Storage location and I had a wonderful experience with Marina, front office, in helping me with the unit. I had never rented a storage unit in the past so this was my first time. She had the patience and took the time to explain everything and show me units. She was very organized and customer focussed. I truly had a great experience!!

Great customer service - Marina the property manager is very helpful and knowledgeable

Marina, the manager, was so helpful, patient, professional, and courteous. She gave me time and provided all explanations I needed along with showing at a late hour in her day. She is amazing!

Marina is the best. Great service, location, and price.

Marina was very helpful and super nice. Thank you for amazing service.

The space and staff were very kind and helpful when we ran into a problem with one of our locks. Great service and very kind staff!

Tina is AMAZING! T best customer service and experience getting set up. Highly recommend!

Great service! Great price! Tina was awesome.

Verry Good happy

Excellent costumer service. Manager was very helpful and attentive. She went out of her way to provide me with all the info I needed. Thank you Marina !

Great experience. All knowledge of the property was explained exact. The young lady marina actually took the time to walk me around the property and show me the different units. And all the specials so I’ll definitely be moving my unit I currently have to this property. Thank you for the excellent experience. Highly recommended.

I love the easy parking. The managers are are so professional. I don’t feel like im Being followed around like I’ve experienced in the past. I recently met a manager named Marina who really went above and beyond in helping explain the size unit I would need. I wish I could give extra stars. Best of all it is open until 9:00pm

Marina, was great in getting us situated and accommodating our changing circumstances.

The team here is sharp and has excellent communication

HG was super helpful and friendly and made experience of renting with Public Storage super easy! Highly recommend

I'm planning a upcoming move and it's been very stressful. I contacted this location and was very impressed! The nice lady that helped me, Heather H, was very knowledgeable and friendly. I made multiple calls prior to this and the establishments were filthy and had inept workers. She was able to give me direct answers to all my questions. Best customer service I've had in a long while. Thank you!!!

H.J. she was very friendly and answer all your questions she will go above and beyond to help you out I recommend that you talk to her She's Awesome !! Thank for All Your Help

H.J. is amazing! Excellent customer service and very knowledgeable. Highly recommended!

H.J thank you very much! You made the process very simple. Definitely recommend to anyone.

Pulled up to this location at 4:59pm on New Years Eve. The manager (FJ) opened the locked door and asked what we needed. When I told her we wanted to rent a unit, she agreed to help us even though they close at 5pm! Amazing customer service from the start. She showed us several units and got us all set in less than 30 min. I can access the building with an app from my phone and it’s clean and air conditioned. What more can you ask for. Highly recommend this location.

H.J. gives 5 star service all around with a smile.

What a wonderful experience renting from. The manager H.J. is top notch , very polite, friendly and professional. The storage building itself is pristine clean . Thank you H.J. for the wonderful experience 💕

Very good attention and the girls helped me with all my doubts.

Very nice costumer service

Undoubtedly the most helpful customer service experience I've ever had in my life.... Come see HJ, she made my day 10 times easier than it could have been in any other place and she saved my life "for real ".

I had a wonderful experience at this location. HJ was pleasant and very informative. She was sure to explain all of the details regarding the unit rental and answer any questions I had. The lobby, halls and storage unit were all very clean. During my move, I had to use the restroom downstairs and that was also very clean. There were no hidden fees included and the $1 special for the 1st month truly was just $1. I highly recommend this particular location and ask for HJ. She was amazing!

If I could give this place zero stars I would. Literally the most useless facility I’ve ever seen. No one is ever there no matter the day of the day of the week. If you need any assistance good luck. Even getting someone to answer a call is impossible. Useless workers

If i could give this place negative stars i would. I have been trying to get a hold of someone for two days. No one is EVER at the front desk and they don’t answer the phone either. We waited for hours yesterday and have been waiting 2 hours outside the office today. The lady who is supposed to be working is sitting outside in her car smoking a cigarette as if she isn’t late for work. Everyone here is useless and rude.

Za Quanda was very nice. With everything. Good customer service. Excelente perfomance .

World class customer service.. WAY TO GO! I WAS IN AND OUT IN NO TIME.

Great service with a beautiful smile, HJ.

Great attendant at this location. Nice and attentive. I have PTSD and I am a disabled veteran with memory and mobility challenges the young lady calls me to remind me of my payment due date,makes that I am safe when I come. If she has time and call when I show up she goes back over what I have and advises me of of little things that help my experience to be easier and more pleasant as I usually have to oealoe.

Sa’Dia is the best. She always has smile. Anytime I have an issue or question , she always solves them with professionalism.

Solid storage, only item is they do not open 24/7

I Had the pleasure of being served by Sadia she has very good customer service skills she was so nice and helpful.

My experience at public storage was great Sadia was very nice and helpful with everything i needed!!

I went to the property yesterday and Za’Quanda was such a big help. She showed me around and made sure I was comfortable.

Brand new place, very quiet, nice employee.

Sa’ dia and ahay was great no to mention that the location is very convenient, I’m so happy to find this place

I was honestly brown away by the customer service at this location. Sadia went above and beyond for me. Amazing location. Amazing staff.

Oh my gosh the best to salesman representative amazing service unbelievable I’m in love Cynthia and Shay the

Shay and Sadia very great service. Thank you ladies I appreciate everything.

From my first in person conversation with Shay, helping me realize that this spot had the best prices in the area, to my follow up phone call with Sa’Dia, who took her time explaining additional items, my experience at this Public Storage location has been five stars - excellent!! These two friendly and informative team members not only give great details / explanations, but the WAY they are is what makes my visits to our storage unit a true customer journey / experience. Other spots down the street ask double and lack the customized assistance and good energy. When it’s about moving - no matter how small the move - we need all the positive moments we can get! Get them here! :)

Excellent clean and safe facility but the rent was increased more than 40% per year in the last 2 years.

Recieved awesome service from valencia!! Definately reccomend if looking for a nice storage facility!!

Valencia is amazing and has helped me tremendously with setting up my storage! Awesome experience!

Worst storage complex in miami, NO SECURITY, Always dirty, homeless people around and sleeping inside and outside the facility. STAY AWAY FROM THIS BUILDING

Robert was great and very informative I'm glad to find this facility to store my items

Is so good that you love it

So happy to have found this place! We'll located in Aventura, fairly priced, clean , safe and Robert is the best ! Excellent customer service! He was helpful in every possible way! I wish in every establishment that I have to deal with there was someone like him!

Awesome place! Clean and secure! Robert helped us in every way possible to get exactly what we needed!

The gentleman at the front was extremely nice and helpful. He answered all of my questions and was very knowledgeable.

How I'd life storage price

I am repeat customer in this storage bundling. Very clean and secure. Robert gives an amazing customer service. He is kind and always looking to help.

Robert was very knowledgeable and helpful. He made the experience a very good one. Would refer all my friends and family here !

Rip off. Month to month lease will guarantee never ending huge rent increases. It is their business model.

Valencia Was very nice ! Answered all my questions ! I was in and out very fast!

Valencia was great! MC

Steven was great. Thank you!

Phillip was great, space is nice and clean with plenty of room to move though the storage even for big pieces of furniture. Will definitely recommend it!

Vonnie and Yami and Phillip were terrific to deal with! Friendly and professional! Thank you! Highly recommend this location and company!

Awesome

Unfortunately they do not have bilingual staff, 78% of people in Miami speak Spanish. Half star. Lamentablemente no cuentan con bilingue personal, el 78% de personas en Miami habla español .. Media estrella.

Awesome no complaint 5 Starr

Good service

Amazing custumer service, caring and understanding.

Very friendly and helpful

Valencia was incredibly helpful and very friendly. Overall excellent experience purchasing a second unit with Life Storage.

Phillip was extremely helpful, friendly and knowledgeable. The facility is very clean, well lit and secure. I would recommend using this facility.

Finally found the perfect place! Valencia made my move in so pleasant with her willingness to help. The building is modern and clean.

Just took a tour with Valencia here at this location and i chose a nice unit thanks to her helpful service..i am pleased with the cleanliness, security, customer service provided here today.

Very clean and staff is very friendly definitely recommend, close to all locations nearby aventura

Im very thankful for the help I received from Valencia. She gave me a price quote before I signed and explained everything in detail with a full price. I left to get a second quote from a near by storage company. I left within minutes and returned to Life storage. Their prices are far better than the competition. Great experience and effortless.

The location is clean and the staff is kind, helpful and very professional. I highly recommend this Life Storage location.

The price and space is good!! But the hours to work is not good!! And the restrooms always is closed !!!

Great facility, good price, very clean and friendly staff

This storage facility was extremely easy to set up and the process was surprisingly smooth and pain-free. I needed a place to store some beach wheelchairs, and from the very beginning, before I even arrived in Miami, Phillip was of tremendous help over the phone. I had researched the storage options before I had arrived in Florida, but I had concerns about the dimensions of doors, elevators, etc that led to my potential storage unit. After Phillip told me immediately over the phone what he remembered the dimensions being, he further took the effort to go check the dimensions of doors physically, then called me back to confirm that my wheelchairs would get through the facility with ease. When I arrived at the facility to finalize the unit rental, I couldn't believe how quick and easy the process was. There were no hidden fees that came up at the last minute either. Everything was up front over the phone, and it was fair business upon arrival.

Phillip did a great job with the service we had here

Professional, helpful and informative staff. Good location and very clean.

Valencia was extremely helpful with helping me find a unit size for my mother. Facility was also really clean and nice. Loved it !!

Great Service, brand new Installation and better prices than competitors in the area.

Perfect location, well maintained, and great access hours. This was first time trying life storage and I was helped by Valencia and I was greatly pleased to say the least! She was very attentive and highly knowledgeable on everything. She took her time to give me the rundown on everything there was to offer because I wasn’t too sure about what size I really wanted and she helped me decide. Very friendly and great customer service! I would definitely refer my friends and family to this facility.

Philip and Valencia were awesome and super informative when I came in to get quotes on storage units. I wasn’t a 100% sure about the exact size I needed and they were kind enough to show me the sizes I would probably need and then from there I was able to decide! Very friendly and great customer service !

They are very friendly and have the best service i've experienced.

Valencia, her service is exceptional.. I would recommend that storage to everyone the place is nice and customer service is top notch one of a kind.

Great Staff, Show me everything step by step.

Great service, the front attendant was fast and looked for my best option plus that has the first month free

I have used Life storage facility in NY Queens and will never use any other facility. Life storage is second to none 👍🏽

Valencia, the manager was really great, very helpful and always with a smile. The place is spotless and very conveniently located.

Excellent customer service, Valencia help me a lot. Grate location

Thank you very much for the Great service. Great Deal

Great place, clean, new, well maintained. Philip gave us a great service and was very attentive. They have more sizes of storages available, a lot of in between sizes, larger doors, smaller doors, one of those was our perfect size. Thank you

Friendly, knowledgeable staff. Phillip is very polite and helpful. Clean and secure storage facility.

Life Storage is Awesome!! They helped me consolidate two 2 spaces into one bigger storage and save money. I have been renting a storage space at Public Storage (aka. Roaches/Rats) in Aventura for years. When Public Storage bought the storage place things change almost immediately. Rents increased every 4 to 6 months, not kept clean, climate control got much warmer, 1 cart to move stuff for entire place, and roaches and rats. Vonnie was great and helped with a smaller space that I needed along with my Public Storage space. I liked the ease to move stuff in and out, plenty of carts, clean, and climate controlled means climate controlled. Vonnie then helped me secure a larger space at Life Storage to consolidate both storage space into one and saving money. Vonnie and Philip also helped me secure a very affordable Life Storage moving truck to transfer my stuff from Public Roaches/Rats. Vonnie is AWESOME and I highly recommend Life Storage!!

I have to share the wonderful experience that I had in Life Storage Aventura. Even the day that I enter I share verbally with the Area Manager Jodie. Philip exceded my expectations as a client, the service was outstanding before and during the rent period. Another thing that I have to share is the cleanliness of the whole building and that includes the bathroom. Without exaggeration is so clean that you can eat from the floor. Las but not least the team Vonnie does with Phillip is great, they compliment each other very well. Sincerely grateful.

Nice price, clean, friendly staff, I rent 5×7 with a/c for 77$ monthly, but first month 55$ includes admin fee 25$ and click 14$...I think it is very good deal...I m very glad that I choosed this storage.

Great place for Storage, and also the price was right. Thank you so much Vonnie.

Philip was fantastic. Clean and neat. I had a storage unit with Life Storage when I lived in Vegas. Great company.

Thanks to Vonnie, because of her my experience with Life Storage with great 🙏🙏🙏

Good customer service, super cleand and Good A/c unit!

First time using storage. Vonnie made the process easy and was very helpful. Clean, and friendly environment. I highly recommend to any one looking for a storage unit

Awesome service.

not only was the staff professional they're actually nice!!! It made the move that much easier on us! I will use them in the future!

Great service!! Vonnie actually was very helpful in the process! Very thorough explanations! A+ for customer service! Very clean place!

Muy buen servicio,keep up the good work🖒🖒🖒

Awesome people to work with

This was my first experience utilizing life storage and I have to say that it has been exceptional. The facility is always immaculate, the staff is friendly and the access hours are great. Phillip was especially helpful in assisting us with our storage needs. He always has a pleasant attitude and is very knowledgeable about anything regarding the facility. Thank you Life Storage, I will definitely refer my family and friends and use your facility again.

Amazing people working in here and great place

Vonnie was very pleasant and professional.

Clean and friendly, very helpful staff.

What a pleasant experience...the facility is clean, large and easily accessible. The rates are excellent and the free truck at move in is the icing on the cake!!! Valencia, at the front desk, is friendly, professional and knowledgeable. Thank you for making my move more manageable!!!

Bueba atencion

Great service, nice people,recommended any time

Great prices , great customer service

GREAT EXPERIENCE EVER!!!!!!!! VALANCIA WAS AMAZINGGGG! Thanks for your help

Excellent Service! Valencia was very helpful! :)

Great service!

Valencia at this location was so nice and helpful!! I definitely recommend for folks who need a professional and pleasant environment to store their items!

Great service, awesome prices, great new facilities!!!

This is such a great location except that i was attacked and humiliated by their landscape company on parking lot

Phillip was awesome help ! Great service

The staff is awesome!! They were very helpful and accommodating !!

Very good service. Fast and easy to set up.

Great place

Vonnie was extremely helpful. I went just to check prices and availability. I wanted to check other places in the area and make a thorough comparison. She was so kind and patient that I ended up signing the contract right away. The place is conveniently located, with very easy access. Is very clean and safe. Also the store is very well stocked.

I must say Phillip the store manager was extremely helpful. He was very patient with us and even took the time out to show us several different storage unit. I would definitely recommend them to anyone.

Just rented a unit. Phillip went above and beyond helping us find the right storage for our needs. Definitely recommend this storage company to everyone. Thank you so much for your help. Much appreciated.

Amazing service. Vonnie was very helpful in getting me the right space I needed.

Excellent place! Best decision of 2018 to store here, love it!

Vonnie is the best! Great mood, super helpful and very informative. She made a potentially annoying experience super pleasant and easy. Thanks!

Awesome experience. ..Vonnie at the Miami location is everything!! Very thorough!!! knowledgeable in a what she does..SHE KNOWS HER STUFF!!!...Not to mention exceptional customer service. Thank you Vonnie!!!

Great service! Great people. Wonderful storage. Highly recommended!!! Thanks Vonnie!!!

Great location. Brand new facility and awesome manager.

Amazing staff

Just when I thought customer service was dead, Vonnie at the North Miami Beach Life Storage location restored my faith and brought it back to life. What an awesome person. She totally went above and beyond. My only regret is I can't give her more stars.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Had an amazing experience at the Aventura location off Miami Gardens Drive. The location is brand new and spotless with access through key pad pretty much all day and evening. The staff was super friendly although i dealt mostly with Vonnie who's customer service is worth 20 stars! I came a few times to check out the storage unit and reserve it and then on the day of my move. Vonnie is one of those people that anticipates what you need before you even know, and was extremely helpful assisting with the purchase of packing supplies and what would be the most cost efficient. Cant say thank you enough!!! So glad my mom found this place by accident!!!

Excellent service, great location, friendly staff. Full five stars.

The life storage is an amazing, secure place for your items ! Phillip & Vonnie are marvelous professionals, who made sure the process went lovely! The customer service are experts at what they are doing, kind !!! The spaces in storage are clean and beautiful, has AC and everything you need! The location is new, so it’s a win-win! Highly recommending this place to everyone!

bonnie is a great employee working for your company. we appreciate her professionalism.

EXCELLENT STAFF; HELPFUL AND EFFICIENT. EASY ACCESS TO THE FACILITY, AND TO THE ACTUAL UNIT.

Vonnie and phillip were the best with my situation made a great deal for me love you guys and very professional company

Awesome customer service!

Great customer service easy sign up everything is new.

Great attention, excellent service. their manager Phillip is a great person. And very polite

I had a great service.everyone was friendly an fast an the prices were geat come se vonie.she is the best....

Great customer service. And ver friendly people at work. Storage area very clean and controlled.

are you open?