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Public Storage Self-Storage Units at 21288 Biscayne Blvd, Aventura, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 61/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 61 /mo $ 70Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 65/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 65 /mo $ 74Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 66/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 66 /mo $ 81Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 72/mo
Small 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 72 /mo $ 89Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 101/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 101 /mo $ 124Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 102/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 102 /mo $ 126Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 104/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 104 /mo $ 128Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 120/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 120 /mo $ 160Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 124/mo
Small 5'x8'- ground floor
- climate controlled
- inside unit, swing door
$ 124 /mo $ 154Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 125/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 125 /mo $ 154Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 140/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 140 /mo $ 186Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 146/mo
Medium 10'x10'- climate controlled
- inside unit, rollup door
- near door or elevator
$ 146 /mo $ 195Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 165/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 165 /mo $ 220Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 173/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 173 /mo $ 231Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 182/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 182 /mo $ 251Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 204/mo
Large 10'x15'- climate controlled
- inside unit, rollup door
- near door or elevator
$ 204 /mo $ 282Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 213/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 213 /mo $ 286Best Price Label+ one-time $29 admin fee
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8'x25'Online only price$ 250/moParking 8'x25'- outside unit
- uncovered
- drive up access
$ 250 /mo $ 262Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 347/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 347 /mo $ 438Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Aventura
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Aventura Storage Units On U.S. Highway 1
Public Storage in Aventura offers cheap self storage units for residential and commercial customers in the area.
Less than 20 miles north of Miami, this multi-level property is located on the west side of Biscayne Boulevard just south of 213th Street.
If a big day of shopping at nearby Aventura Mall – one of the largest shopping malls in the country – nets a big haul, and there is nowhere to put it, grab a 5x5 unit to store small furniture, boxes of clothing and household items.
Making regular trips to test out the golf skills at the world famous Turnberry Golf Course right off of William Lehman Causeway? If so, storing golf clubs in a 10x10 unit here makes for an easy pickup and drop-off right near the course.
Perfect for customers living in apartments or condos in Aventura, as well as Golden Beach and Hallandale Beach and the surrounding communities, a 10x30 unit allows for large item storage, including couches, tables, bedroom sets and dozens of boxes or crates.
Just down Highway 1 from the Gulfstream Park Racing and Casino and a quick trip off of Interstate 95, this Public Storage features indoor storage units, outdoor storage units, climate-controlled storage units, as well as storage options for cars, trucks, boats and RVs.
Whether it's enjoying the beach, premium shopping and dining or an abundance of outdoor activity, life in Aventura has it all. Public Storage vows to offer affordable, exceptional service befitting of life in Aventura, aka the "City of Excellence."
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 583)
Excelente atention by Troy . Thank you
Nicholas was really kind and helpful and made a difference for me
I have been a long time customer of this location, and Nicholas has always been very helpful to answer my questions and assist anytime I needed help. He is a main reason why I stay at the location.
Nice clean and great staff. Thank you for your help Troy.
I come to take storage Troy is exelente guy, he give good attention
Public Storage in Aventura is professionally managed, clean and well maintained. I stored my belongings for 2+ years. Thank you Nicholas for your help with move out process. Much appreciated.
Nicholas was a very helpful person. He was very nice and kind and answered all my questions in such a professional manner. Very much recommend this place for anyone wanting to rent out a storage
Good place, no problems, fits a lot, Tory is super helpful
Troy was really helpful, first time in a storage unit and I had no idea how anything worked. My access code wasnt working and he helped resolve the issue. I’d reccomend this place its in a nice area, secure and pretty clean
The person who assisted me was very nice and answered all my questions. It was my first time renting a unit, and he was very helpful
I’m disappointed in the sudden increase costs.
Beginning space prices are very good but in time, I feel like I’m getting clipped. If you need long term storage at Public Storage, it is a problem, they constantly increase, almost quarterly. I have 2 locations today. My current cost is almost double in about a year. I offered to pay 4 or 6 months advance to hold prices but was told no. Their corp. Policy is ridiculous and there is really no one in their corporate office to talk to. Their facility management people however, are just fantastic, polite and always want to help.
Very short term storage is a good deal but for long term storage, I suggest you find another facility.
Excelente servicio de Nicholas, Gracias por tu atención.
storage renter for over 25 years. going on 45 minutes outside main office waiting for anyone to show up. customer service number is all automated. no way to get in touch with a real person. pretty terrible.
UPDATE REPLY...It would probably help to provide an actual number where someone can be reached to call ahead. The number listed online and at the storage location is fully automated and therefore useless. Maybe you should hire a second person to attend the front desk if it takes over 1 hour to help other customers. Incidentally, there were no cars in the parking lot when I arrived at 9am and only one other customer self accessing their unit. Your hours state open at 6am but the truth is there was nobody working on site. Thank you for the reply tho. Didn't do much to help me when I waited for over one hour with no valid number to contact anyone.
Nick in Aventura is very helpful. !
Nicholas was very attentive to my needs. I always recommend this storage.
Arrived personally to properly and met Nicholas who was welcoming and extremely professional. I wanted to a late payment and he tooked at my account which has been established since 2018 and he realized I was a valued customer. He requested a valued customer discount and I was approved! Best place to do business most importantly ask for Nicholas.
Nicholas was very helpful
Nicholas is very helpful guy ..
Nicholas did a great job today assisting me to change my storage place by one which fit more to my actual needs. Thank you Nicholas!!!
Clean facility, safe. The manager Nicholas is extremely helpful and patient. Cannot praise him enough. Appreciations.
Nicholas was amazing!
Great customer service.
Nice and friendly.
Thanks!
Awesome Customer Service Nicholas
Thank you to Nicholas. Amazing customer services. All his instructions are clean and easy to grasp great person thank you again.
Hello this review is for Nickolas his amazing customer service make me feel like home, he explain to me everything to the dot , please see him he is the best.com
Great Experience! Nichola was very helpful!
Thank you Nicholas for all your help. Only in this location because of him!
I love this place. Nicholas helped me a lot . He resolved all problems and always friendly and kind.
Rented a storage unit yesterday and the manager Robert was super helpful and nice. Very clean facility.
An exceptional excellent and professional assistance SUPER HELPFUL ! Employee Nicholas thank you thank you a lot Best employees
Nicholas helped me with a transfer to another unit it was seamless. Very professional. Thanks
Good Service Alexander i nicolas
Un desastre el servicio
Melvin and Matt were great !!!
Great experience at this location! Shannon and Nick were extremely helpful with me during this process. Plus the location is safe, organized and CLEAN!
I must say I’m amazed at the service I received from The man himself self ! Melvin ! Very professional and well mannered! He help me find the space I needed although I didn’t get the storage space,because of Melvin’s efforts I will return and I may just get a couple of units ! Thank you Melv! You’re the man !!
Shannon was so amazing! As a first time storage unit renter, she made this process seamless and made me feel confident in my decision. I had so many questions and she was extremely knowledgeable and patient. Thank you Shannon and team for all of your help!!!
Great service Shannon was knowledgeable of the public storage policy thank you again
Melvin, Matt, and Shannon were the best helping us sign up for a new rental. Thank you so much!
Shannon was amazing! Super helpful ! You may ask for her if you’re looking for the best experience renting a space here ! 👍🏻
Shannon was amazing she got my rate back down to $90 she help me so
Shannon is a very informative person at this public storage. She showed me the unit and quickly got me signed up. She answered all my questions and helped other customers as well. I would like to acknowledge her excellent work and provide a great review. Thank you
Shannon is a great person good customer service knowledgeable knows her job well
Shanice, Matthew, and Melvin were the best helping me get my new unit. They were kind and helpful with getting it all set up.
Great customer service Shannon was nive and very profesional.
I had the best experience with Shannon and Matt , Super helpful and kind and fast!
Perfect service
Shannon was helpful she help me find a place to store my stuff I was so tired of looking she was amazing and well informed. Great customer service
Had to leave this place. Was a happy customer for over 7 years. After the change in management, i was being harassed daily and felt unsafe around this property and their crew.
Prices are ridiculously high, and nobody cared enough to help me to feel safe anymore. So long Public Storage! I'm glad I found a safer, more affordable option now at another company.
Shannon was great she helped me pay my bill and gave me top of the line service
Shannon was great she help me from a great space
Shannon is always the best. I’ve been a PUBLIC STORAGE renter for 15 years and she’s always here to help me. She does a great job ..,I just got another space. I highly recommend the Aventura PUBLIC STORAGE and see Shannon! She is courteous and polite, and most importantly, efficient and she gets things done. ✅
Alex helped us so much!!! We are very happy about this location!!
Shannon and Kriistel are the best great service
Great service Shannon help make my rate go down for me she was amazing person great knowledge of the business
Shannon was great she walked me through the rental process from beginning to end she was the best of best thank you Shannon
Great customer service Shannon and Alex were a big help
I had a great experience with Miss Shannon. She was able to take care of me. She was very hospitable. Thank you for all you do
Received an email about a credit issued to me of $185. Days later credit doesn’t appear back to my cc or on my PS account. Property Manager had no explanation.
I was told that my first month would be $1.00. My first month was $123.00. Property Manager said she would get a credit issued. I guess that credit will join my $185 credit and appear nowhere. Can’t figure out if it’s dishonesty or someone doesn’t know what they’re doing. Awful!
Shannon was so nice and kind. I had to move from a unit to another one close by because of renovations that was going on. She was very helpful and sympathetic and managed the situation smoothly and quickly.
The facility is good but they keep raising prices. Back in Jan I was paying $68 for a 5x5. They raised to $97 by mid year and now plan a new raise to $115 by Jan. Almost
100% increase in 12 months!!!!!!! Will find another storage company
Shannon was great best experience I had this year you were great
Thank you Shannon and Tina for your great service today I give you a 10 stars
I am very happy with the attention received in this storage, the staff is very professional and they are always willing to help the client solve their needs. In my very personal case, I completely recommend Mrs. Marina. She is an excellent person and she was super attentive to what I really needed.
Skye very professional, Thank you so much!
I’ve been thoroughly impressed with the staff at this location. Miami is NOT known for its customer service, but this whole team is so diligent in helping it restored my hope that there is still great customer service out there. Marian, specifically has been such a joy to get to know. Recently the elevators weren’t working and she made sure I knew where to go and unlcok the door so I could get access to the area where my unit is. She has been honestly such a help. Also Rob has also been very friendly and helpful. I’m sure the others are as well but those two are who I’ve had the most interactions with. The facility is clean and well taken care of.
Best service from this place! Also big thanks for Marina
Rob is amazing always professional and helpful . Marina assisted me my last visit and amazing staff . Great customer service and awesome location
I just left the place ! Your rep there now is terrible and needs to be fired ! The gate code is not working ! I tried to go out , but the text did not recognize me because the account is on my husband name ! She came by with 2 people planing to go out , I was trying to explain to her I can not leave the premises and she just waived to me to go to the other side ! I asked her to listen to me but she did not want to and left me there stuck ! Till some other costumer open it for me ! $300 for a month that what we are paying for this unit and this is the service? Shame on her !
Thank you Robert and Marina for your excellent customer service . This truly the best Public Storage for your rental needs
Thank you Rob and Marina for your excellent customer service. Always helpful and property always looks amazing.
Rob was great, very knowledgeable and honest.
Great attention from public storage manager Marina, she was super helpful with my move in. I totally recommend!!
Excellent reception and introduction to the facilities
Robert was amazing
Rob thank you for awesome service, you always come through and are simply the greatest
Thank you, Robert for your professional costumer service!!! Highly recommend this place
Excellent service and professionalism
Rob,Marina and Nico are amazing managers.Thmx for all the help
Robert, Marina and Nick are the best
I had an outstanding experience at Public Storage in Aventura, all thanks to Marina. She was simply amazing—her attention to detail was impressive, and she took the time to show us everything and explain all the options clearly. Marina helped us find the perfect storage spot, making the whole process smooth and stress-free. I highly recommend Public Storage in Aventura. If only every service experience could be as exceptional as this one!
Staff is very helpful and super honest! Rob, Nico💪🏽. Facilities are brand new. 100% recommended
Robert was super nice and helpful. When my code wasn’t working he was able to assist me and even gave me tips for easier navigation of the facility!
OMG!!! So let me say this , I’ve had a day going from location to location &’d although my gas been wasted my helper at the location @21288 Biscayne Blvd made it all worth it!! Aside from school shopping crazy week I’m in the process of moving Robert has made my day he lifted my spirits & Its greatly appreciated & was very much needed! He was fast polite & funny!!! Thanks to whoever hired him great dude for the job!!!
This location is great, super clean, best service. Managers are always working and making sure things are running properly. Rob, Marina and Nico are the best people in the area!! Totally recommend. I love having my storage unit here!!
Dishonest people working here. Be aware, they are stealing. Stay away from this location
Thieves are working here! Sway away!
My belongings were stolen. Do not come here!!!
Stay away! Professional thieves operating! No information was posted on my account, no pictures, no videos. How CONVENIENT!!! THIEVES!!!
Awful establishment and not safe. Had everything stolen from my storage unit, no cameras or any help. do not store here
I had an awful experience here. My storage unit was broken into, and the management did nothing to help. I strongly recommend finding somewhere else—this place isn’t safe.
Horrible place! My storage unit was robbed, and they did nothing to help me recover my belongings. Stay far away from this place—there are thieves on duty!
This place is excellently managed.... thanks Robert and the Argentinian lady!!!
Robert is an absolutely best employee of the Public Storage! He is unbelievably helpful, knowledgeable and kind!
Recently there were some issues accessing units due to flooding from bad rain…Nick, the manager, contacted me and provided outstanding customer service (despite my being an annoyed customer). He was prompt, courteous, and patient. He went above and beyond to ensure I was taken care of and really deserves the recognition for being an outstanding representative of the company. Thank you for your exemplary customer service!
Very helpful staff and personnel
⚠️⚠️TAKE CARE! THIS PLACE FLOOD! I LOST ALL MY FURNITURES AFTER HAD PAID SO EXPENSIVE FOR A LOT OF MONTHS!⚠️⚠️
Hola en este lugar fue muy bien atendido y encontré soluciones para mis problemas gracias
Workers are stealing! Attention! Never leave your belongings in this storage area!
Excelente atención, todo bien explicado.
The best staff grate location and wonderful personality's would definitely recommend this location over others 👍 👌
thanks Rob for your service and Marina and Jose were excellent 👍
Awesome customer service as always. Rob always have place looking amazing. He's the best
Very nice and kind team , especially Skye, very professional and clean place, Robert the manager is nice and jose too
Very happy to met them
This is the best Public Storage location hands down. It is clean, well organized and has the best management!! Robert is always so kind ,accommodating and professional. Even though I have closer storages to where I need, I love it here.
I had the best experience at Public Storage Aventura because Robert helped me. Inhave been here several times and he has been the best. The greates attendance and customer service quality by him. Congrats and thank you so much Tobert
Robert is the reason we keep renting here --four lockers in total, both for business and personal things. He is a very nice guy who is always available to help. I also enjoy his love for music as I am a concert goer and music memorabilia collector. When the northern facility flooded, Robert was pivotal in understanding what I could have lost: autographed albums by Roger Hodgson of Supertramp and other great artists that were stored there temporarily. Fortunately nothing was damaged. 🙏
ROB is freakin awesome and property always looks amazing
Jose was awesome with. We did not go anywhere else.
Rob is awesome and always very helpful. Thnx for the excellent service
Marina and Jose they were awesome
And gave me the best customer service ever
Great service thank you Marina
This location doesn’t protect rights of its customers. Today we came to pick up stuff and couldn’t get in as one car was blocking the entrance and manager didn’t do nothing.
It’s not a security person as he has no character to be strict and put people in place and obey the rules. I had to carry my things around as this manager was to tell people move their U-Haul specially because they finished unloading and it was absolutely empty.
So I highly recommend to owners changing managers for more following rules and implementing it for everyone including rude movers.
Had a wonderful experience with Marina, she’s very helpful and informative.
She was so nice, with such a great attitude. My experience with her was amazing
I just want to thank Secret at Public Storage for giving me excellent customer service and quickly resolving my issue within two hours !! I have been with PS for 10 years and now highly recommend them! This Aventura location is clean, climate controlled and has excellent security. Go check them out !!
I was visiting from Austin planning to move to Florida. I went into Public Storage to compare prices the manager Jose Lopez was very helpful and courteous and knowledgeable I will be renting from ya'll in the very near future.
Marina nos atendió increíblemente, de verdad ella hace todo perfecto, agradable y explica cada detalle! El lugar limpio, aún no comienzo a ocupar mi bodega pero parece muy seguro . Gracias marina !
Marina took amazing care of us, she really makes everything perfect, pleasant and explains every detail! The place is clean, I haven't started to occupy my warehouse yet but it seems very safe. Thanks Marina!
awesome location and even better customer service from Rob and Marina
Rob provided excellent customer service and highly recommended location for your storing needs
Great customer Service from Rob and great location.
EXCELLENT service from Rob, thank you for your everything
Great property and very clean always . Return customer only because of Rob .
Rob is the best
Great customer service from Robert and location is well maintained and highly recommended for your storage needs
Exceptional Service from Robert and JC at Public Storage
I recently had the pleasure of receiving outstanding service from Robert and JC at Public Storage. From the moment I walked in, their professionalism and willingness to assist were evident. They went above and beyond to ensure I had a seamless experience.
Robert's attention to detail and extensive knowledge about storage options made the process smooth and efficient. JC, equally impressive, demonstrated a genuine commitment to customer satisfaction. Their friendly demeanor and helpful attitude made me feel valued as a customer.
I highly recommend Public Storage, thanks to the exceptional service provided by Robert and JC. Their dedication sets a high standard for customer service in the industry. I'm confident that anyone seeking reliable storage solutions will have a positive experience with this team.
We had couple issues with the unit and Robert took care of us in a jiffy ! Thank you soo much !!
GREAT LOCATION AND MANAGER ROBERT IS VERY KNOWLEDGEABLE AND ALWAYS HELPFUL .
Thanks Edwin he was great. Excellent customer service
I absolutely love this public storage! Rob the manager keeps a tight ship, extremely professional and friendly vibes! You can’t go wrong here, I feel at ease in my next adventure with my most precious valuables safe and secured!
UPDATE:
MS.TINA IS EVERYTHING! ALWAYS MAKES MY DAY EVERY TIME I MAKE A VISIT! Even when not looking forward to any chores I need to get done in my space, she brightens my day and I never regret a visit! She needs to be CEO!
Thank you for your help Tina very nice person
Thank you for your help Tina very nice person I enjoyed our conversation
Edwin and Rob werre awesome.
Edwn demonstrated awesome customer service
Horacio is the man. Grateful for your help with my storage needs. Always courteous and respectful every-time I see him.
The staff at this location is just amazing, they are helpful and kind. We now rent our third storage here and are very satisfied
Perfect customer service from EDWIN
Robert, Robert, Robert, you are amazing. You are an angel on earth and I’m happy we met today. One of the best public storage I’ve been. Thank you for knowledge and your patience. Jean Claude is lucky to have you next to him. Great staffs
Robert is amazing, I walked in confused and didn’t understand which unit is which. I must said i had very very little patience and wasn’t the nicest. Robert was so very knowledgeable, patience and unbelievably calm. He took his time to explain everything to me. I’m very happy he didn’t match my energy. If “nope not today was a person” lol. He changed my mood from angry to smiling. Wow you don’t find people like Robert everyday. He is a blessing. Thank you Robert and Jean Claude. Great staffs 💕
Edwin and Robert were very helpful with getting me the right size for the price!! Thank you both for excellent customer service!! ✌️👍
Amazing service and professional staff, especially Edwin and Robert. Highly recommend.
New and well-kept place, Robert the manager is a very kind person and ready to help you for every need!
Edwin was very knowledgeable and very professional! I was in and out very quickly and I got a super deal!
this place is an absolute piece of garbage. i rented a space online and paid $400 - i get there, they gave me the WRONG UNIT that is locked. there’s NOBODY inside the building. manager doesn’t answer their phone. i would recommend going literally ANYWHERE ELSE! will be reporting to my bank not giving them another dollar.
I am completely rewriting my review. I have had it with them.
Everything was great and the staff was and is very nice but for the past 14 months there is something wrong with their system.
I have auto pay with American Express and something happened where since last year, the cars won't go through.
I either have to go in or I have to pay online after receiving a threatening email or text.
They have tried to fix it but I've been told by numerous people that they have an issue with American express. I even tried it by city but for some reason it doesn't work on auto pay but when I go in or pay online, it works perfectly well.
On top of that, I moved in the 4th of September yet they short me few days every month by saying it's the first day of the month. If that isn't enough, they will charge a late fee if I can address the issue immediately, even though they have it admitted over time and on numerous occasion that it is their system that's at fault.
Point being, there are lots of other places that are brand new that can work with you. I am seriously looking in to removing the little stuff that I have and move it someplace else.
Again, the staff atthe center is very nice but most on phones or on line are not helpful at all
Clean, neat, and safe
Me gusta mucho el lugar llevo poco tiempo pero se ve todo muy bien
Excellent service ! Communicative managers ... Many thanks to Rome for the quick registration !
Great service. Helpful staff
Great experience with Robert and Cesar!
Very nice clean storage facility, with decent prices.
Nice and clean. But raise prices like everyone else, forcing to fing a new location for much cheaper.
Robert's was great will recomend
Great service thank you very
Very good service. Edwin amazing
La atención e información dada por Cesar Vázquez fue excelente , el lugar muy limpio y organizado, en general muy buena experiencia.
Very clean and safe storage location. Cesar helped me with a tour and walked me through every detail about the storage unit and the iPhone app (which helps make everything more accessible!). Cesar was very honest and transparent which made me feel secure about my decision to get the storage unit!
Great guys. Helped in a tough spot. Would recommend them all day.
Orlando was the best! The did an amazing job helping me out with the new storage!
Bad
Robert is the man.
The gentleman was very helpful, knowledgeable and patient
Walked us through the entire process including the app. Which is very easy to and convenient to use
The storage unit was clean and in a well let area
Best customer service ever.Robert was super kind,he gave us advices about they best deal , he knows his business really well.
Thank you Robert.
Robert was excellent. Thank you so much
I visited public storage at the Aventura Location, about a week ago, and I was assisted by Robert in the newer side of the facilities. He was such a great help, gave me a tour and reassured me that my belongings would be secured and safely stored. The facility was extremely pristine, and had lots of space and supplies that you would need for moving your things in and out! Robert was super personable, and great to talk to through the process! I would definitely recommend this location for storing your goods! Thanks!
Robert was super friendly & he answered all of our questions & had awesome customer service! The property was super clean & very well maintained, couldn’t have had a better experience! 5 stars!!
Great experience as I'm shopping for the right place to store the things that are important to me and Rob made that perfect!
I LOVE this guy he is the best
Thanks Paul best services
Paul was so helpful!!!! He’s the best.
Paul is a great guy and has an even greater heart may god bless him forever
I am very impressed and happy with Paul service and customer service. He was knowledgeable and very attentive to my needs and concerns.
I am glad to have met him to help me through this process. JT
Want can I say...the man the myth the legend its very nice and clean this store. I'm one happy customer, I highly recommend this location!
Paul will do the most just to get things done the right way and he is such a great guy with even better customer service. 10 star
Thank you Paul for your assistance this morning, much appreciate you coming over and helping us with the door and showing us how things work. Paul @ 21288 Biscayne Blvd. 🌟
Paul and Rob were amazing! They helped me get the best rates and advise me on what will work best for my needs. Very professional and friendly! Thank you!
Rob and Paul is just godsent. No long paragraph needed these people are the epidemy of magnificence. As I walked in the room you feel embraced from the love that is being passed around if theres any question of the hospitality these guys offer just pick a bible and read psalm 23:
Sometimes you just get lucky! This Public Storage location is exemplary because the Property manager Rob provides exemplary customer service and impeccable maintenance! It takes more than just professionalism to provide this level of service. it takes a person with a good heart who wants to serve your needs,relieve stress and make people happy - and that’s Rob!
Cleanest storage place you’ll see with best service you’ll find. Staff like Paul go above and beyond the call of duty to help customers. And if customers have a problem, and are upset for some reason, it’s defused quickly with courtesy based on true concern for the well being of the customer. Special thanks to John Sanders for suggesting we move to the larger building!
Thank you guys!
A. F. (Tony)
Man Paul is amazing! Always down to help me when I get there!
Love this place
Paul is the best like dj. Khaled
i been with public storage for 7 years and today i meant Paul and he is just amazing so if your ever in aventura look up public storage and stop in for great customer service.
5 Star Service, Robert was great getting me setup with a unit. Very professional and helpful. The location is very clean and tidy as well.
The service it’s amazing!!! Thank you Robert for always help us :)
I am based in Chicago and my client is moving from Chicago to Aventura, FL and needed space for the items that he didn't have room for at his new address. I was looking for a storage unit for a client of mine and Robert and Paul helped me find the correct size and at a great price. Answered all of my questions and returned all my calls in a timely and professional manner. I would highly recommended them and this location to anyone needing storage space.
Robert was extremely kind, professional, helpful, and patient w me during my move which made the entire experience a lot less stressful. He is an amazing part of the team at Public Storage in Aventura!!!
Talk about great customer service!! My experience @ 20619 was nothing more but the best. Paul not only greeted me but, He also helped me with my needs and expectation. He provided me with enough information on what exactly I needed to store my belongings. You don't really find help now and days and especially when it comes to customer service. We need more employees like him around. Best place to visit with amazing employees 🙌
To say the least, Rob and Malik presented the most stellar service I’ve experienced in all my years of using storage facilities. The place is CLEAN!!! I repeat clean!!! That alone from the friendliest Managers to the structure alone I’m definitely glad I choose this store!
Love this place! The staff is amazing. Always very helpful! A pleasure to work with Robert is always willing to go the Extra mile!
THE LADIES AT THE FRONT WERE VERY NICE AND PROFESSIONAL AND BLACK GIRL MAGIC I WILL LET ALL PEOPLE KNOW TO COME HERE SHY AND BRITNEY
Made it easy
Thanks to Shay and tiff for all the help today they were great
Robert Onofre and John Sanders were awesome! I have been a renter of several units for 7 years and have received the best customer service. The units are also clean, the air is fresh compared to some other places and I have had no problems storing my things there.
All of the girls at this location are really nice they were helpful very sweet took time with me because I didn’t really know how I was going to do this today we need more like them in this world ppl that would go out there way to help you and not get upset when you are a older person in this world with all these new Technology thank you shay tIFFANY and Britney for all your help I could not do this without you guy’s
I'd your transitioning from one place to live to another , you have stop here for storage till you move in to your new place.
This was my first time renting a storage unit. I arrived right before closing. Robert was amazing. He walked me thru the process and then showed me how to use the app and gave me a tour. He could not have been more helpful. Shay was also there and she covered the desk while he gave me the tour; so they work great together. I've been back since and Robert actually remembered my name, lol. I was impressed. They made my experience a pleasant one which is a rare occurrence anywhere these days. Thank you!
I am glad to write how wonderful Shay handled my experience with Public Storage. She is very professional, kind, polite and was very helpful. Thank you Shay.
It was a great experience!
Shay, Brittney and Rob thank you so much for an amazing experience renting this storage unit. You were all so attentive and went out of your way to help me at the last minute of the day. Your customer service will be remembered!