Public Storage Self-Storage Units at 1398 Simms Street, Golden, CO

Marnie needs to be promoted she took what started out as a really unfortunate situation and made it possible for me to be able to return to work in a respectful amount of time. Honestly had she not been there and been as professional and caring I would have had to take a much different approach to the situation. I've dealt with probably 15 PS properties and employees so I'm not just saying it to say it but Marnie is a model employee you folks need to clone her to all of your properties. She's definitely a turn Lemons to Lemonade king of gal. Thank you for having a heart and seeing someone needing help. You didn't have to and you did help thank you so much. Due to her and her alone I will continue business and delete the not so kind group email to your corporate office. Rock on Marnie!

Tina was awesome and very helpful!! Great attitude and made moving in to my storage space easy and convenient!

I wish they had people back in the office!) Management is Great!

Good price!

Gate not working .John and management are very helpful

They have help me so much these last year or so!! Thank you guys John an angeligue thank you again for everything!! You guys are so nice ans helpful

Angelic and John helped me out during my move. Greatly appreciate both of them being there for me during this hectic move.

Always quiet and clean!

Angelique is the best! She was incredibly helpful. I needed to upgrade my storage unit from a 10x5 to 10x10 and she helped me out right away, and came over from the other Simms location to show me the 10x10 and how to work the lift elevator. I was so glad she was there to help. The kiosk can be tricky and I'm grateful I didn't have to deal with that.

Have been renting there for a while and the property is starting to look a lot better. The lady that runs the property now is very helpful.

They will increase your rent without letting you know than charge $50 fee

John the manager is just awesome and was helpful as always . thx , Jerry

Joel and John have set a new standard for professionalism courtesy and customer service.

Kiera was so helpful it was anazing and she was so knowledgeanle and made it so easy i will be going to see Kiera for all of my storage needs in the future. I would highly recomend her to everyone

Been here about four months. Have not had any problems. No supervisor on duty during day time. There is a kiosk in the front office to pay your bill or online (how I opted in). The sign up was easy. The price stuff jump up after the second month higher then what I thought it was going to send up but I have 3 times the space and still paying just under what it last storage unit cost per month. We have a 10x15 paying 105.00 USD. We only had a 5x10 at the last place and was paying 120.00 USD. So I can't complain to much.....

I was most satisfied with the entire experience dealing with Public Storage and Mr John went over and above to help me to understand and feel Comfortable. What a Gem you Have There. Thank You Public Storage. Also Dave The Reginal Manager , I by Chance got to meet, Amazing. Buissness Man

I cringe when it comes to having to post negative reviews. Especially with the current challenges for businesses. However there is a line between what is right and what is not. Irregardless of how big a corporation is they have no right to disregard the safety and wellbeing of workers or the public. 6wks ago I began reaching out about the ever growing pile of ice and snow that had been placed on front of the storage unit that I rent. Spike with a couple of very nice folks on the phone.And here we sit. It feels like more of a hostage situation because I have to play the rent right? That's fair however its it really? I cant even vacate the unit and im not the only one. Everyday workers and renters are forced to cross an entire drive of 4" ice that slippery due to daily melting and its back building . The snow removal contractor is a joke and obviously takes no pride in their work. So something before someone gets seriously hurt and personal property is damaged or destroyed ! That's Good Business! This its beyond unacceptable Public Storage Corporate. Thankfully after 8wks communication with the very nice regional manager. Absolutely professional man with total understanding was able to take a corrective action in regards to the ongoing snow and ice delema on this property. Haven't quite been able to get out but atleast its showing marked progress. Thank you for the commendable effort I truly appreciate it. Though its sad to see the property managers of the public storage being replaced by computers , I guess thats just what our big beautiful world is turning into. Thanks again Mr.Buck

I love joel and john! They are so helpful!

Absolutely love this place Immediately recieved a warm welcome from joe when we arrived my friend Venus and I, he was very helpful and informational and definitely recommend this place to others

Joel helped me out in such a way that I need to come on here and rave about him. Came in the morning needed a unit right away, he was able to take care of all my needs. This guy is top notch and a complete rockstar. Thanks again!

I always make my payment a month in advance at the storage on 14th/Simms in Lakewood. Joel is the manager there and he is always very friendly. He is a nice man!

Jojo did a great job and found me another unit when all of my stuff wouldn’t fit in the one I reserved!

Office people are awsome

Great storage location! Joel was awesome on getting my unit fast and was very helpful setting up automatic payments! Id definitely recommend this location to anyone looking for a storage place located right off of Colfax and Simms. As an added bonus, Simms is usually very easy to pull out onto/out of as traffic in that specific area is not ever bad at ALL, so easy to pull into and out of compared to other places located on busy streets.

Joel over at the Simms location was very friendly and helpful. I've never had a storage before and Joel made it a good experience for me 👍

Hreat storage cool employees

Joel has always been there to help with any questions we had and he goes out of his way to help others and it's nice to see that still.

Great customer service, Kendyll was fantastic. Property is very clean. By far, best public storage around!

Joel is an amazing manager! Extremely helpful and helped us in so many ways!!

the office manager Mr Joel is a good guy and very helpful my only complaint is some of the people who either work the grounds or come to store certain things other than that I recommend it

Great place Joel was an amazing help I would refer anybody to this place because of him outstanding service thank you so much

Freight elevator isn't working and I'm disabled( in a wheelchair)and it's hard to go up and down 2 flights of stairs with my items. The stairway was dirty with a cigarette but and dirt on the stairs. My unit smelled musty but was clean minus a spider crawling on the door. Otherwise it's reasonably priced.

Basically they stold my items at union and colfax. Dold illegally without a notice. I talked to them on the phonev3 days prior ..never mentioned it

Joel is absolutely amazing. This location is great and all the staff is incredibly helpful. Would definitely recommend to anyone who needs a good and reliable place to store their belongings. A++

Joel is amazing! He helped us out so much during our move in and out of our unit. We couldn’t be more thankful for him. This location is great and everyone is very friendly and helpful there.

I give Alyssa five stars as a minimum, if you had ten starts I would rate her a ten. She was very cordial, knowledgeable and got me in quickly signed me up and I was all set. Thanks again Alyssa for all your help.

Very organized place with great customer service. Joel made everything very easy.

Staff is helpful, storage is larger than expected, and areas are mostly accessible. The buildings are a bit old and the freight elevator and dolley needed some help to get going, but everything worked fine in the end.

I had a great experience getting a storage unit at this location thanks to Del! He went above and beyond to make sure I got the right unit to meet my needs. He was prompt, knowledgeable, professional and friendly!

Del was very helpful and super friendly at the Simms location. Excellent customer service.

Joel, the property manager, was very helpful and welcoming. He processed us quickly and made the experience very easy. I would recommend this location to anyone.

Great experience! Del was super knowledgeable and transparent about policies. He took the time to help me understand what I really needed and even helped me solve a packing issue!

Joel was super friendly and helpful. Renting the unit was quick and easy and my things were stored in about an hour! Great service, great location and affordable price!

I have had a unit here for years, Joel and Jacob are always so helpful and kind.

Joel provided excellent customer service

Joel is very to the point and helpful. Quick visit and just enough information. Thank you.

Auctioned my stuff

great customer service

I have had a great experience renting from the Simms St location. From the walk-through, personable office manager, and good accessibility I recommend this PS if you are in the area. I have rented from PS before and this is one of the cleanest locations I have been to. One notable observation is that there a no "storage bums" which are always present living partially out of their storage. Something to keep in mind if you value your security and privacy of people always hanging out in the day time and wondering what you have stored.

Very good customer service highly recommend this place to everybody great customer service

Friendly office guys!

Very affordable and worth checking out.

How do ya rate a storage place? Yep, everything was stored

Tried to get on the property with my truck but it was disaster. I can’t believe Public Storage won’t clean it....!

Joel was a great guy was very helpful and quickly got the storage unit handled for us!!!

Horrific experience. I will never use their units again The extra charges are unending.

The on site manager Joel was extremely helpfully in making the whole process smooth and hastle free. If asked whether or not I would use their services again I would always respond and recommend the use of this facility

Clean and safe

I had to move my personal belongings back from California.. I called Public storage and they immediately got me a small 4x5 unit just enough space.. they got my full reservation done in under a 5 mins phone call.. after the call the property manager calls to confirm and and makes sure you are pleased.. when i arrived they were open right on time at 9:30 i walked in no issues puller up my reservation and then proceeded to show me my unit to make sure it fits my request.. overall great location unit is clean property manager is very very nice and its cheap! 😁

check around the prices are high and they charge you a lien fee before the month is over and no discount if you move out early

Great location not too far from the highway. Easy access with lots of ground level units which are great for unloading and loading easily. Very clean and secure. No hidden fees or surprises. Joel was the property manager who explained everything and set me up with a great deal on a storage unit. Best prices in the city! Highly recommended.

Joel was incredibly helpful and we are glad that we chose public storage!

Held a star back for power available and held one back due to the closing time... 9pm... Lame...

Excellent service, this Lady will remind you of the dates you have to make your changes, it’s worth listening, it’s for your own good 😊 ty!!!

I love public storage i always use them

I rented a 15 X 40 for my boss today and the manager Joel couldn't be more helpful. He went out of his way to explain everything to me and my employer and even walked us to the storage unit.

Reserved a unit on 8/4/19. We were told $1 1st month rent, One time admin fee: $24---total move in cost--$25. Arrived 8/19/19, (1st day of contract), owner said I must buy their barrel lock for $17 and carry their insurance--$16 mo. extra. Total move in fee--almost $60 and monthly rent quoted, $101.00 is now $117. Told the guy that it is unethical to add hidden charges----his attitude---take it or leave it---called 1-800 number for Public Storage to complain----their attitude----nothing we can do---take it or leave it----we left it. This business was dishonest with us. My advice---don't use them for your storage needs.

Great customer service!

John is the best. So helpful. Almost a year of service.

Awesome customer service and fast as well! Thank you!

Joel was friendly and did a good job explaining everything, I was in and out in 10 minutes and was able to get the unit I wanted. Especially with the cheap rates, I'd definitely recommend this facility.

Excellent service!

Joel was the property manager that helped me secure a storage unit today! He was very professional, kind and informative! He made the purchase of the unit easy and stress free! I give Joel a 5 star rating for customer service and professionalism!!

Friendly expert advice amazing Joel rocks

Worst customer service. Did a set online move out date for June 25th with a confirmation, moved everything out, and cleaned the unit so it looked nice for the next person. We did this with the last unit we had here as well with no issues. July comes around with a notice we owe money plus a late few. Even though we moved out over 2 weeks ago. Everyone at the office and on the phone refused to help settle this. Now they're threatening to send us to collections. Would not recommend this place to anyone!!!

Good prices for all our stuff we dont need but cant get rid of!!

First and formost the manager here is very polite and is/was very helpful when i was in need of a storage unit ASAP. seems like most managers have this air about them that your up to no good before you even are a renter! This manager did not treat me like this and on the contrary i was treated like a customer. The unit i rented was very clean. I will definatly ve coming back if I am ever in need of another storage unit. Was here for a short time so all i can really comment on is my experience with the manager and the clean unit. Thanks public storage. Appreciate your service!

If you need to store stuff you can do it here

We have had our stuff in storage for over 3 years and we live way up in federal heights but we love the staff there so much that we won't move to a closer facility!

Friendly, efficient service from Joel. No surprise fees at check-in. Convenient and secure property. Easy to access unit as well as wide area for cars to park and.not be in each other's way.

Joel was very helpful. He was able to find a unit that fit my needs and he explained everything very clearly. It's a nice facility with good prices!

The staff Joel made it very easy to approriate a move in quickly which saved me. Thousands.in legal fees thank you

Very trustworthy

Great service, good location and price

Joel was the most helpful and courteous manager I have had the pleasure of working with.. Anyone would be lucky to rent from these folks!

Aaron in the call center repeatedly corrected me and was extremely rude. Had to hang him up.

Facilities are clean, everyone who works here is super nice. Definitely will come back here the next time I need a storage unit!

Adair was very polite, professional, and courteous. She was quick and knew her job well. The facility was clean and the property manager Joe?...was also very friendly. A great place. It was a pleasure to work with Adair. I highly recommend this facility.

Joel, the property manager, was excellent! He got me exactly what I was looking for at a fair price and I was in and out, on with my day.

Joel was a great help in getting the unit and moving out. I kept it for 8 months and no problems. All my stuff was safe. Thanks

Excellent facility and service

Clean, kept up well, way too expensive.

We miss Connie and wish her the very best. Luckily Joel has stepped in and is very helpful with all of our needs.

Great customer service, Joel is awesome!

I tried to reserve a unit online for this location. Unfortunatley when I showed up on my move-in day as instructed, there was a sign on the door saying they would be back the following Tuesday. This was on a Thursday. I have it another shot but I couldn't make it back until today (Sunday) at 9:25am, hours on the door said they'd be open 930am.. But still nobody there at 9:40am. Frustrated, I went down the road to the next public storage, received excellent customer service, leased a storage unit and finally got my move completed. I can't imagine I'm the only customer they've lost due to this issue.

Gruff people employed, but I used it for what I needed.

Great clean place, joel at the front desk was a great help!

Nice location. Super nice people. Clean facility.

Thanks to Ms Connie and Joel who helped me feel that this storage unit is very secured. Despite of being near Colfax.

Joel was very helpful in making sure I had the unit I needed

Fast, efficient

Joel was very professional, thorough and polite. The units are clean. Pricing is very reasonable. I highly recommend this public storage.

Joel was fantastic. Very affable and proffesional and helpful

I've had a storage unit here for years and Joel the office rep is super helpful! Always clean and easy to access the facility!

Overall great experience Joel was quick and very helpful

Joel was amazing! Very helpful!

Competitive rates. Joel was very informative and we were able to set up my rental information easily.

I actually took a friend there to move her stuff in and she didn't have an ID and they opened it but they changed her login didn't even let her know. So it was kind of a hard day she couldn't get her stuff in that day that we went so it made it an extra day for me. So the gentleman there did help her unload the truck and load it in her storage. Thanks to him

Connie and Joel are always helpful

Stopped in today to inquire about storage space, Joel went out of his way to show me some spaces and explain all the options. I will be back.

Poor grounds keeping. Ice everywhere.

Great location and fabulous customer service, thanks for all your help Joel !

Came by today to check out prices and rentals since my business is getting bigger so I need more room for my tools. Connie took very good care of me and letting me know what my options are and how safe my things would be at her site. Will definitely come back.

Connie always great to see and always a sweet heart

Very nice place. Price is unbeatable!

Great experience!

Great facility. Awsome staff. Connie is great!

Connie is a kind, thorough woman! Thank you!!

Quick & simple

Joel was a great help, the unit was better & bigger than expected at an amazing price for one month and got the 2nd for $1! KEEP UP THE GOOD WORK!

This location is perfect! It's five minutes from my office and five minutes from my house! Connie thank you from for taking the time to explain to me what I needed to know to fit all of my stuff! 😊

Good location. Great service. Reasonable prices. Connie was very helpful. Thank you.

Went to rent a unit for my out of town family told us we could reserve it for no charge when I asked are you sure there is no holding fee? family moved in and had to scramble to find a different place because they rented it to someone else would not recommend even weeks in advance of time for them.

Very nice units and a convenient location. Amelia helped me get settled in and was wonderful! Great attitude, plenty of knowledge. I left a different storage unit in search of something better and I definitely found it. I highly suggest this place!

Great customer service Joel and Connie

I am currently moving from Wyoming to Denver and my daughter recommended this facility. I spoke with Connie on the phone and she is going to show me something that will fit my needs for storage.

Had storage unit here for 2 years and everyone is very nice and always tries to help. Nice clean units with elevator to second floor. Great location and price

Connie was such a great help! Easy check in and help.

Connie and Janay were extremely helpful and made our move-in a breeze. They explained our options clearly and I was very happy with their service.

Connie and her boss were very helpful! Thank you. Smooth process.

Great price GREAT CUSTOMER SERVICE

Great knowledge pool among staff Connie ,Joel & everyone else. Very friendly and clear on policies and procedures. I really felt like they cared about me and my stuff.

Worked with Connie for several years and she is a pleasure. She is very knowledgeable and the property is always clean and well kept

Excellent service! The managers are great and very professional.

Connie is amazing!!!!!

I have been using this facility for about a year, and I have only good things to say about working with Connie!

Best facility personnel I've ever had the pleasure of dealing with! Thanks for all the help Connie

Great location. And they made it really easy to help a friend move!

Connie was great! Thanks a million!

Connie was fast took care of everything with in minutes

Connie is very professional and very sweet great customer service!

Connie is amazing, they are efficient.

Connie was super fast and really helpful.

Although this is a large corporation, Connie made me feel right at home like it was a local business. That said, it is a corporation and the real test comes after you are moved in. They don't tell you the 1st month is only the current month, not actually 30days. They refuse to answer phone calls, yet I can walk in 5 minutes later and they are sitting in the office staring at the wall. Connie deserves more than 2 stars, the company is 1 star imo, very misleading and the fees are always higher than quoted.

Connie was extremely helpful and sweet. Got my storage units quickly and decisively through her. And she always has a smile on :) I'm disappointed that these units don't have optional extended hours, so make sure that you are in/out of the property during business hours only!

$35 dollars of hidden fees. Wouldn't even buy me dinner.

Great location. Connie is the best!

Awesome service!

Connie was amazing very helpful, I’m new to the area , good place to come and store.

Good place to sore items

There very nice and helpful

They are always helpful and Connie and her daughter are AMAZING

Great place, love doing business with them

Great Job,great unit. Lu was super helpful.

I walk around with it Connie was very helpful today get in my storage unit lined up didn't take very much time and she gave me all the details I needed thanks Connie.

Great quick experience. Very nice staff

Connie is very friendly. She always takes care of me and my mother whenever we're here.

Connie was so helpful, she answered all my questions and I was happy I chose her property to store my belongings.

Connie was very friendly and helpful in helping me find the right unit and pricing. Store your stuff with connie

Good place to store your belongings.

Deb and Connie were WONDERFUL!!! The showed me 6 different units and I will for sure be back to this place

Connie is so nice and helpful! She was always wasvery helpful with any questions or concerns I had. I recommend using this as your storage space!

Connie was extremely helpful and friendly. Within fifteen minutes of arriving I had been assigned a storage unit and was unloading my junk. I highly recommend this business.

The facility is clean, staff (Connie) offered superb customer service, and the units are monitored under surveillance cameras and in a gated area. I highly recommend this location to store your items.

Friendly, clean, with easy access to my unit. I highly recommend this public storage to everyone.

Connie was very helpful

Connie was very friendly,quick, and proffesional.

Connie was super helpful; explained everything very well and show me my unit. Highly recommend.

I went and saw several spaces at different properties. I stopped in at this property and Connie gave me all the information I needed when I came in yesterday. I will be in before the end of the month to rent.

Adair helped me with all my questions,sign up,and everything was done fast,moved some boxes in within an hour. She was super sweet and smart. Thank you Adair!

Connie is the best! She's super helpful and knows everything about public storage

When do Public storage managers call customers B****s and H**d when you are trying to move things out Rebakkah... That shows unprofessional you are. I dont care if you live there or not. If my contact says i can be there from 6am to 9pm to have access to my storage unit than I should be able to move my things out at 7:50pm. I have been there since January 2017 and have never address you in the matter you have address me the last 3 months. If you dont like the job find another place to work and live

Connie was super nice and professional!

Great customer service

Connie was extremely friendly and helpful, she made the process very easy and stress free. Location and service was also fine, no problems or issues. Would recommend..

Great people that work here, felt welcome and had everything taken care of.

The manager is very helpful and polite

Deb was awesome, couldn't have asked for a better rep

As a regular vender, I love coming here! Connie is always sweet and extremely friendly. I wish all property Mgrs were all like her.

Connie was awesome. She was very helpful in picking the right unit and the price was fantastic.

Connie was amazing and so very helpful in the Lakewood location!!

Justin was fast friendly and informative! Helped me get the right unit and insurance! Thanks!

Not very secure. While you do need a passcode to drive in homeless people wonder in all the time with shopping carts .

Loved it real fast n friendly

Connie M. was extremely helpful and got me through my sign up very quick and easy.

Connie was so amazing great attitude and very helpful. Thanks Connie

Connie and the gang helped me find the perfect space for my needs. I highly recommend this particular Public Storage!

Connie was very nice and welcoming.

Connie is by far the friendliest person I've ever had to deal with in the storage industry! Thank you for the wonderful help!

Connie, has helped us out numerous times! She is a great person to work with.

I showed up to the property and the gate was having issues. Initially I was frustrated due to being on a tight schedule. Katie was very helpful and friendly and helped me figure out the gate issue quickly so I could go to my unit and get what I needed. She helped turn a frustrating situation into a great experience. I love storing with public storage!!!

Connie has gone out of her way to be helpful. I've been a long time customer with several units here including a 15x40 for over 3 years. Keep Connie ! She's amazing !

Connie was very helpful,courteous and professional. So was the young man with the crazy red hair! Also professional and very helpful! Whoever said body and hair modifications shouldn't be allowed in the workplace obviously hasn't met this fellow!

The staff at this location are the friendliest I have experienced. Connie was my favorite! I have used public storage many times, but this is by far the best location!

Great service and prompt with everything explained

Love the property...And Donna the Manager is awsome

The people there were very helpful and saved us a lot of trouble by suggesting we cover our furniture to keep the dust away from the fabric. Excellent idea.

Connie was awesome!

I visited this property on Mother's Day. Connie was awesome! Sold me on the property and the access! I would definitely rent here!

CONNIE M has ALWAYS been there protecting our property/investment. We can tell when Connie M IS NOT on property. We have been customers since 1997, and CONNIE M has always greeted us with a smile. CONNIE M is the ONLY REASON why we continue to be Public Storage customers.

Connie was awesome when we moved in. She was very helpful and very thorough. We love being at this location!

Connie was great on helping me get started and making sure we understand how everything works

Connie was a great help in and out very happy!

What a nice lady! CONNIE was such a great help and made a difficult situation so much easier! Thank you

Connie was extremely helpful. She went above and beyond in helping me. When her facility did not have the size we needed in a storage unit, Connie found me the perfect unit at another nearby Public Storage facility. Thank you Connie!

I found the staff to be informative and helpful. Their answers were straight forward and their directions easy to understand. This was a simple set up and use of a storage facility. Thanks Joan and Connie for your assistance. You guys rock!

Joan was very helpful. Made the moving easy.

Lesley was awesome! She walked with us through the available units to find one that met our business' needs. She made sure we had everything we needed to keep our stuff safe and explained how everything worked. The entire process took less than a half hour and we had our stuff stored. Highly professional and a clean facility. Need to store stuff? Go see Lesley. She was awesome and made the experience fun and easy.

Don't believe their $1 first month's rent sign. I was told its only sometimes and only on select units. So maybe it is, maybe it isn't.

Connie is the best. Always amazing customer service; friendly, quick and efficient.

Connie was the best to find when we sold our house, really wished would of found her first, she is the best, and sincere in all ways , really cares about the renters and their stuff, and she is more like a real good friend ,and we are now and see her at least weekly, and really deserves a (A ATTA GIRL) she has earned it !!! Tanx Much, Mark

Excellent courteous service. Connie was very helpful and made everything go smooth.

Connie is so helpful and made life so much easier when we were desperate to find a storage unit last minute. She is such a sweet lady and even stayed a few minutes late to get us taken care of. I highly recommend seeing Connie you won't regret it.

Adam was incredibly helpful. He helped me secure the perfect storage solution for an emergency storage need for our church. Thanks so much!

Connie was extremely helpful in helping us rent a unit. She was very professional and efficient. Thank you for your help Connie!

This was the first time I've rented a storage unit and it happened at a time of difficult transition in life. Connie made the process easy. This would be a 5 star rating except that I had some water damage to some items, there were mouse droppings on my things when I cleaned out my unit, and a couple of times the elevator didn't work. Overall: employees were great, property needs a little work

Great service. My storage unit was clean. Connie was very clear at explaining the agreement and charges. Furthermore, Connie was present everytime I went to the facility to store or retrieve something. I will be storing my belongings there in the future if I am still in the area and in need of storage space.

Connie was phenomenal to work with, from the first time asking about space through the checking out process. She was always pleasant and informative, and had a demeanor of caring for all of her customers. If everyone had her personality and customer service, we would all be better off.

Connie is very helpful, very professional with a great attitude. She always has a smile and kind words. I have and will continue to recommend this location to people .

public storage is great and Connie who works there is very helpful and friendly

Connie is the absolute best. Amazing customer service. Very friendly, extremely helpful. Wonderful.

We have rented one of the large storage units for nearly four years. It serves as the warehouse for our business, so we are there on average once a week. Connie, the manager, is always very friendly, helpful, and she provides exemplary customer service.

Adam the associate that took care of me was very professional and helpful! Thanks to him, he made the decision much easier to make between two other storage places

Excellent service! Connie is awesome and super helpful.

we had a very pleasant experience here. Connie A. helped us and explained the renting process with a very positive attitude! Connie provided by far the best customer service ever! thank you!

I called looking for an available unit for storage. They took care of me. Walked me through all the paperwork, showed me the unit and made sure the code worked properly. Connie A assisted me. She was personable and has great customer service skills. Thank you so much for all your help.

Your office at 1398 is being managed with excellence by the two Connies!! (I think of them as Connie 1 and Connie 2 in order of meeting them) I first rented a large unit a year ago and have had fine assistance at every encounter. Yesterday, I rented a second unit and Connie 2 quickly processed my contract while customer # 5 or 6 waited very considerately because she was acknowledged and included in the general conversation. I have been happy to recommend to friends all around Applewood that this is the place to come because of customer service. Thank you!

Connie is great

Connie was very helpful, freindly, and efficient. I only wish PS would be more flexible with pro rating mid month contracts (loss of a star). Other than that a good facility.

both Connie are the best i have ever had to deal with in storage rentals

Connie A. was extremely helpful. We've worked with her since 2012 and she has always been responsive and customer oriented. Highly recommended!

Connie A was excellent with providing me information on storage units. She provided me with ample information about prices and the sizes available! I will be getting a unit for sure and really look forward to working with public storage in the future. Amazing customer service, and let me tell you.... That's refreshing

This is a great storage facility. Both Connie's are very pleasant and extremely helpful.I found that anytime I need anything they are very responsive. I would highly recommend this facility.

Connie m. is an amazing part of public storage. very, very helpful and patient.

very friendly ppl and very helpful the connies r always there 2 help

I needed another storage unit and I was helped by Connie M. She did a great & speedy job again. I used the Express Check In on line and it all went very smooth. Public Storage does a great job and it is a perfect place to get your storage unit from.

Connie A. Was a great very professional.

During a stressful time of moving Connie A. was awesome and super informative. She was detailed and answered all my questions. Especially in this time of transition where everything feels like it is happening a mile a minute. I am grateful that Connie helped me.

5 stars Connie made my experience very easy!

Connie A. Was very nice, with great customer service. Great experience.

I had awesome services by Connie A. She was very helpful and it's nice to know that they have such nice people that care to give u what u need! Great deals on the units! Very happy with this location!

I would highly recommend this PS facility. I have 10x30 unit and it’s much bigger than the 10x30 I’ve moved from. I’ve my unit here for two years. The place is well protected, clean and well maintained. But I think Connie is the greatest asset. She is always happy, friendly and ready to help. Pay for as many months in advance as you can, because the price goes up more often that one would like.

Connie A. Was very nice and helpful.

Connie is great place is always great

both Connies are incrediblly helpful!

Connie M was very helpfull with questions and ease with moving in and out.

Connie A. Is awesome. She was very helpful and answered all my questions. She made the the process smooth and easy.

Very friendly place, Connie A. was the best with grate customer service

Connie M, is very sweet, and helpful. she helped with moving in and moving out. never had a problem. thanks Connie for being so sweet.

Always clean; nice staff easy to get to Connie M was always friendly and nice

This review pertains to Connie M. and the outstanding assistance and work ethics which she always accompanies her when she is servicing our account. Connie M is always ready to help and answer all questions we may have with a smile and it is a nice way to start out the day. Thank you Connie M., I wish there were more like you who really take the time and cares about our concerns with our account. Respectfully, #207 Bill C. & Bea V UNIVERSAL COATINGS INC.

Connie M. is whom I dealt with for the most part in my one year + at this PS facility. I am very happy with her treatment of customers and her "eye" on the units. I think I dealt a little bit with Connie A., too. That all said, I am unhappy with only three things: 1--the price of the unit went up during my term there, and I think it should have been left at my original price. 2--the owner is so greedy that he won't allow pro-rating if you vacate earlier than your month due. 3--I have absolutely no use for PS's owner's politics and will not be using him again--exercising my right to boycott companies whose owners take advantage of their money to buy politicians.

Easy going

Both Connie's on the weekdays and the weekend they both have great customer service skills and make me feel welcomed and I feel they should have more customer service representative like them with other company's as well things would be a lot easier.

Excellent service. Great help.

Very friendly service provided by Connie A

The site managers, both named Connie, are always polite and helpful.

Connie M. is very kind, helpful, happy, efficient, and creative, clearly explaining the company's rental options and policies. Connie keeps the office and grounds clean and safe. When most people would be having a pitty party while going through chemo and radiation, Connie M. is at work with a smile on her face, wearing beautiful hats, and always looking forward to the future. My husband and I have watched her lose her hair and today we saw her with it grown back, cancer free and loving life!! She is an asset to Public Storage and deserves recognition!!!

Connie A is an awesome person, she is always polite, friendly, and very helpful. We were considering moving to Colorado from Utah and would need a unit. She was very helpful when we spoke to her on the phone.

Connie is great. She always calls well before I get a late fee and is just delightful to speak with.

Awesome customer service! They went above and beyond what was expected. They are very friendly, helpful and it was a wonderful experience.

I have used Public Storage for all my storage needs. The storage unit near Simms & Colfax has been convenient and the employees kind and thoughtful. I especially want to thank Connie M. for all her professionalism and helpfulness throughout the time I rented there. She has been great. Thanks for providing all my storage needs and being great to work with as well.

Connie makes the process of renting pleasant and efficient. She represents the best of small business attention to their customers. Great job !

Connie A. was so very pleasant and helpful. I must say visiting this facility was one of my more enjoyable experiences. What a great person and place.

I want to say just how awesome the staff at the Simms location in Lakewood is! Carmen and Victor are always friendly, knowledgable, and helpful. When we came to Public Storage my family was going through some financial hardship and the last thing we wanted to do was have to downsize and put our belongings in storage. Over the past year things have been a rollercoaster for us but during this time dealing with Carmen and Victor has made some of this easier. Nothing like dealing with people who kick you when you're down right? But that is just not the case with them. I have openly communicated with them and even had to make my rent payment late but they have worked with us through it all. In fact, at one point my locks were cut because we just did not have the money for all the bills and I sacrificed our storage. Carmen and I spoke over this period and she assured me I still had time to catch up and my belongings were not to be auctioned until 3 months later which helped my stress level. They know their stuff and they are always kind and understang about the hardships that can arise in life. I still am currently a tenant and am quite pleased with their service-I would recommend anyone to this location because while it is a business yes, it is one with a heartbeat and they care about theirs customers. Thank you Carmen and Victor for helping me and my family through our tough times! We appreciate you so much! Perez/Bermudez family :)