Public Storage Self-Storage Units at 305 S Union Blvd, Lakewood, CO

David provided top tier customer service and went above and beyond with helping me. He is knowledgeable, friendly, and very helpful! Highly recommended! 10 out of 10.

David is an incredibly helpful, professional and kind employee. I highly recommend this facility and connecting with David to help you and answer any questions you may have.

David was great help Amazing customer service went above and beyond to exceed my expectations. Highly recommend this place for your public storage

The local on site people are very helpful, BUT the facility's AC seems to not be working and hasn't been for a while. The internal temp is getting up above 90 degs. That's just too hot to keep keepsakes and other stuff in a supposed temperature controlled location.

Excellent service by Shelley C @ 305 So Union Blvd. Lakewood, Co.

Recently moved and needed a storage space asap. David was more than helpful and willing to answer all of my questions and show us different units. Found the perfect unit for us I will definitely be recommending others to this location!

DONT NOT GET THEM IF YOU WANT YOUR STUFF STOLEN !!! If I could give them a 0 I would this storage has been nothing but a headache to me and my family I only had my storage for about 3 months before they raised the price dramatically. they do not answer the phone at all u have to call over and over. I was late on one payment and they cut my lock and wouldn’t let me access my storage as they have they’re lock on it my storage gets “broken into “ and stole a bunch of expensive tools and destroyed my storage this place is not safe or somewhere to be paying 200 a month for a small storage. Oh and the manger is trash as well don’t even try going through them for anything you won’t get anywhere 👎🏻save your money and go somewhere else !

Talked to David and he was very helpful and patient helping me find the right storage unit, very friendly highly recommend this location. 👌🏽

Shelley and Jeffrey were so professional, helpful, kind, and caring. Highly recommend them and hope the company appreciates their excellent customer service.

This is the WORST company I have ever dealt with. They still your items and the lady and man still things and are liars. I spoke to David at the office ON SUNDAY 4/28/24 they said we abandoned our unit; due to the fact our lock was off on Saturday by accident we went back on Sunday, and they locked us out of our unit! After talking to David, I was able to have my boyfriend met him there. There were like 3 items a rack couple little things and a beautiful table. When we got to the unit, the Lady who I do not have her name had TAKEN the beautiful table. David walked around with my boyfriend to 3 units where this lady said she had moved our table to. He called her, she walked straight up to a 4th unit and gave us the table. Seems fishy that she only took things of value. If you abandon a unit you are supposed to auction off what is in it as a whole, not take the items and store them in a different unit. We got ours back my boyfriend told them to close the account. Today (5/2/24) they charged my account! When I called the location, I could not get a hold of anyone! I asked for a district manager to call me and still have not heard from them. According to customer service they NEVER closed my account even though we told them on Sunday 4/28/2024 to close our account. Seems VERY shady and I do believe they are taking items from people. I know they did from us! I do not trust them, and I feel like they are liars.

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This is the worst storage ever! They lied saying someone stole their carts but really they took them away. They closed all the restrooms, and they sold all my things in my unit for 10.00 and after all that they made me pay the rest of the storage bill even though they were wrong because I was only 3 weeks behind on the bill

I was in a rush to find a place to store my things from a move. David was friendly, knowledgeable, and super helpful!

David was very helpful & and efficient. Highly recommend!!

DO NOT store your things here unless you want them stolen. There is no security and the locks they sell you are worthless because the criminals can easily pick them. Once the gates are locked at 9pm the criminals go shopping in all the units and take what they want. The manager, Shelly, is a liar, and could care less about what goes on. The other manager, David, is pretty pathetic too. When I informed him my possessions had been stolen he did not even offer any sympathy. On top of all that there are homeless people sleeping in the units and on the front porch of the Office. Do yourself a favor and read the other reviews from people who've been robbed, or go down to the Lakewood Police Dept. and request the reports. Again, DO NOT store your stuff here. You've been warned!!!

We will be moving soon and trying to find the best storage for our extra stuff, David was extremely helpful in answering all of my questions and concerns!

My storage got broken into, I think that's crazy because u need a code to get through the gate then another code to get into the elevator. They of course didn't see anything or know anything. I lost some expensive items and the company didn't want to do anything to help me. The price I pay for this storage has already doubled from the starter price. This place is a joke, at this point and I really need to just pull all of my stuff out and go somewhere better.

They were friendly and helpful and took care of any glitches that came up.

First night about half our items were stolen. Facility did nothing to assist and wouldn't let us vies security cameras. Despite this we still placed items in storage only to not be able to access because the elevator is broken. I had movers scheduled to move items out of our unit and we cannot access. No communication the elevator was out of order, no update as to when it will be repaired. This place has cost me more money that it is worth.

Shelly is still the best! She has helped me through the years with all my storage units. Very patient and understanding.

Shelley was great super helpful. Very friendly and went out of her way to help me out! Will highly recommend to others!

Dave and Jeffrey were beyond helpful. They helped me get my storage unit rented at another location. Very patient and very friendly. Definitely 💯. I appreciate the support and time they showed. Thank you 😊

Friendly Staff and Decent storage facility.

Passed by because it's a short cut home

Shelley very nice and helpful Concerns about raising rates without any changes in my storage (not bigger or better access..ect) started at $1 promo-》$141. -》$166. now $176. just paid $500 on 11/7 why would I need to pay dec? am I not paid ahead!?

Very easy to book online. Love the introductory offer, which saved us for the first month! Very excellent customer service!!

Gem was amazing and super friendly and helped us greatly

I’ve never seen anyone do their thing like Gem!! That girl got strength!!

November 2023 update: concrete repair and paint touchup work has recently been done, so the property no longer feels worn out and run down. I appreciate that there seems to be more working carts freely available than in years past. The rear building's elevators occasionally make some disconcerting noises while in operation. Prices have continued to rise so it's still not what I'd call a "good value" by any means, but no worse than any other climate-controlled rent-a-box facility. Original review: I’ve rented large and small units here off and on over several years and the staff here has always been professional, helpful, and efficient. Repairs (to access gates and doors, for example) usually happen pretty quick. Prices aren’t great although I’m sure they are relatively competitive. As a large facility with so many indoor units, you tend to come across more discarded household items in and around the buildings than perhaps other self storage places, plus shards of broken mirrors/glass and plastic. Occasionally there are people kind of just hanging out in and around their vehicles in the parking lot for extended periods and near indoor units. Personally, I’ve never felt categorically unsafe, but I could see it being an uncomfortable situation for some.

This place deserves to go out of business. They continuously raise the prices on a whim and do not care, they don't even use that money to update stuff. The elevator on the right drops when you're going down. The one on the left constantly breaks. The grounds are nasty and dirty. I've literally seen homeless people sleeping inside the storage. There's one bathroom and it's disgusting. I'm so glad I got my stuff out. I'd advise highly against putting your stuff here and going somewhere else...but that's if they don't just buy out another business

Ileea is awesome! She is very outgoing and personable as well as knowledgeable. I've met her in person and spoken with her many times on the phone and she has always provided me with the best service. A company that appreciates employees like her is a good company to work with. Someone, somewhere, pick up a phone and give her kudos please!

*Updated again. Didn't take long and the adjustment back to a reasonable rate was increased again by another 25%! Companies like this don't care if people are struggling, only about their bottom line. A 25% increase in rents for one year is outrageous. I'm looking at alternative options now and suggest others look elsewhere too. *Updated. Public Storage customer service took initiative and decreased last months rental increase to a more affordable option so I appreciate that. I'm hoping this location gets a better solution for the cart issue but I'm more positive now. Been a member here since 2018. My units rate went from $70 a month (promotion) to $210 in four years so be prepared for outrageous price increases. In addition, now they keep all carts locked in the main office which removes all conveniences of having carts. One has to drag the cart from the main office to their storage unit and drag it back to the main office when done. Is it raining? Is it snowing - doesn't matter, expect to haul the carts through parking lots. There needs to be a better solution.

Ailea was very helpful getting our storage rental set up.

They have 2 access points that need your code to enter. Despite this my unit was broken into and I had hundreds of dollars worth of tools stolen while I was away for 6 months. They also use the comcast business model of cranking up prices after you've been there for a year since they know moving your junk around is a pain. They have promotional deals for the same unit I'm currently in for almost half the rent. But what are you going to do? Buy a house? Move your stuff across the hall? Lol

Ileea

Bethey was amazing and made things so easy!!

Bethey was did amazing job. Helping me with the app.

Safe and secure. Great for climate control storage needs. But for long-term storage they continue to jack up the price on your unit overtime. I now pay $25 over and above my original rental cost and they continue to increase it at their whim.

I've been using the Public Storage at 305 S. Union Blvd. in Lakewood CO for 4 years. The manager Shelly is great to work with and her associate IIeea is polite, helpful, and hopefully will be at that location for a good long while. The buildings are clean and safe.

I am new to renting storage and had a few questions and a bit of confusion. Ileea in the office of the Union location was really great. She was patient, answered all my questions, walked me through the storage facility and was truly wonderful.

Ileea was extremely knowledgeable, helpful, and efficient.

Ileea has phenomenal customer service and got everything set up for me with ease. This location is Highly recommended!

Illea was great she helped me with exactly what I needed and made it very easy 😉

Property manager ileea comes to work with great attitude

Ileah was super friendly great customer service. Explained everything clearly.

Been looking for a storage facility. Spoke with Ilea who explained the process and took me to see a few units. Customer service goes a long way when choosing where to spend your money. She excelled!

We have had a unit here for 3 years. The bathrooms have only been available one time during that time. All the carts are locked up and it is super inconvenient to get one. We asked about a cart and we’re told sorry, we have them locked up. The office was locked in the middle of the day, even though two people were in there working and we had to pound to get their attention and then they were very rude. They wouldn’t assist us with looking at prices for downsizing our unit, and the prices were confusing online. The only good experience we’ve actually had is that they layout is fairly easy to maneuver.