Public Storage Self-Storage Units at 2710 E Garvey Ave S, West Covina, CA

Verna and Eric are the best of the best.

I wanna thank Verna for all her help. She's the best.

Verna is an amazing person!!! Totally taking her lunch

Verna is extremely helpful courteous and polite!

Verna is awesome

I am happy with the professionalism and patience Verna has shown. It has made things easier for me as i continue to utitilize the West Covina Public Storage facility.

This place is great! Verna is the property manager and is the nicest person in the world! They recently did upgrades to this location. They painted all the gates and also upgraded the key pads. I’ve been here for 4 years and security has always been top notch. I was in an AC unit on the second floor so it’s definitely a plus when moving during the summer. All in all great experience. GO VERNA!!!

This place is by far the best! It's always clean. The onsite managers Verna and Veronica are awesome! I would recommend this location!

I've been renting for a couple of months now. This place is by far the best! It's always clean and I feel safe. I love the fact that if there is any onsite issues I get a courtesy call. The onsite managers Verna and Veronica are awesome! They make me feel like family not just another customer. I would recommend this location!

Verna is truly awesome

Verna was awesome helped me out

Verna is amazing. She is super nice and helped us in time of need

Two break ins have happened at this location. I would not recommend as they have not taken more protective measures to keep the storage units safe

Came in to buy bubble wrap, Verna assisted me, Verna has great customer service skills, answered many of my questions, and was patient and friendly, do recommend this Public Storage to friends and family.

Super clean and wonderful staff. The lady called Verna as been super friendly and helpful! Best storage so far

verna and amelia give me excellent customer service I like the property cause is it clean, these 2 are always coming around asking if all is ok, I have been renting from ps for about 45 years and this is the best customer service I have ever received

Amelia has great customer service, she was very patient, and answered all my questions, I would recommend this storage place to friends and family because of the customer service I received from Amelia.

clean storage facility! great customer service from Verna the manager would recommend if you need to store anything. happy customer 😊 thanks

Amelia was great, great customer service and very friendly.

Once again Verna was super helpful. She deserves a raise.

Verna Cooke was just a life saver ,she answered all my questions and was just magnificent……she the best……

Vicky was really great helping me out today, great customer service

Fair prices, very safe and secure. Good communication and the app makes it even easier

Great and fast service Amelia was extremely helpful went above and beyond to help me. Highly recommend this location.

Amelia Good customer service Good job

My father and I went in yesterday and Vicki helped us with all of our needs! Super nice and answered all of our questions. Thank you Vicki!

Amelia was great help with instructions on opening of facilities

Veronica is awesome! She is very helpful & friendly! I reserved a storage unit online & when we saw it,it was too small. She helped me upgrade to a bigger size. Service with a smile (under her mask)

Tabitha and Veronica were great! Appreciated the help from both!

Recieved great customer service from Amelia this morning, she was polite, friendly and assisted me with the lock on my unit. Thanks Amelia.

Veronica was great! Totally happy! Helped me with the app!

Excellent

Veronica is an awesome manager. Very knowledgeable, kind and extremely helpful.

Amilia helped with auction paperwork quick and professionally couldn't ask for better and also veronica she also gets A+ and bunch of stars next to her name for providing above excellent help with my trouble getting through gate elevator she made it super easy to understand. I could go on and on about these 2 but words can only say so much. You have to come see for yourself!!

New staff that is rude and inconsiderate.

I visited the facility today to inquire some information on some units that were available, I received great customer service from Amelia, she answered all my questions and she had a great attitude.

They didn't have any more spaces here but Veronica helped me find a storage at another Public Storage! She was great help and was wonderful to work with

Veronica provided great service

Thank you Vicki you are friendly and professional. This storage area is very clean and has nice big units with ihigh enough ceilings.

Just rented a spot at public storage West Covina. April at the front desk was very professional and courteous. Got everything done under 10 minutes. Thanks April!

Spotless location, easy access to carts, pins pad in the elevator is great!! Such a secure location. Thank you to April for the help with my erental. Very much recommend this facility!

April was very helpful and property was clean

One of the employees at Public Storage was very helpful when I bought a storage unit. April was very kind and quick to help me with the process of buying a storage unit.

April and Vicki are very helpful showing us a space we need for our Church storage. Our transaction went very well. I recommend this place for all your storage needs. Thank you April and Vicki. God Bless both of you.

April was extremely helpful helping me get my account managed and downsize to a perfect fit!

Came in to pay my bill, Viki is very helpful.

April was very professional and had great customer service greeting us as soon as we walked in door!

Would steer clear from this place! They are very pushy and rude...I was very polite and asked if I could have a few days to decide if I want to rent from them,since I was shopping around for prices,that's when their attitude changed and now they've been harassing me nonstop! I never should of gave them my phone number!! At least I saw their true colors up front! Beware!

April and Eric are both so helpful and professional. I like the convinces of the location and always clean

April very friendly爱你的helpful

April was friendly and the process was quick. Thank You Lisa Dunning

April and Jocelyn were so much help, they had amazing customer service and got us the right size space!

April was very friendly and helpful getting me a great deal, thanks for all your help!

April and Eric are so friendly, been with public storage for many years now and I am very happy. The customer service is amazing and the property is clean and secure.

April is very upbeat, knowledgeable and able to answer all my questions.

April was very very helpful! And friendly!

April was cheerful and helpful with my need to review my account. Thank you

April is amazing at her job, always helpful and pleasant!

April was so very helpful, I would recommend coming to see her if you need to find a storage

April was amazing with helping get the right fit!

Just rented a unit from April ( location manager) and it was the best customer service. April was very helpful and knowledgeable and made the whole experience seamless. Tried at a few other places for a big unit like this and I’d say this was the best priced and helpful crew as well as easy clean access.

Place was super easy to get to, well maintained and manager April is extremely helpful, knowledgeable and was very patient with me while I bugged her with question after question. She made the hunt for a storage unit a very pleasant one.

April is always so helpful and very nice and good customer service

I love how friendly and helpful april is. The way she always has a smile on face everyday is very pleasing. She is very communicative and keep the facility immaculate.

I had an amazing experience April told me everything I needed to know and even let me see what the unit sizes looked like. Thank you so much 😊

District manager never returned my call about why they said they would hold a unit, I come to rent and took time off from work and they went and gave to someone else. FU Public Storage. I went to your competition who have taken better care of me, had better communication and better deals. 👎

April was super helpful and quick to give us directions and upgrade our storage unit. Everything in the office was clean and felt secure. I would come back here if we ever move again :)

How much is a storage 12’ x 12’ by month?

I, went here the other day and Vicki was there and answered all my questions

Very nice and helpful made a breeze thank you vickie

Great Customer Service and extremely polite! Thank you April for the help on getting me set up.

April was very helpful, and very professional!

Thanks Hollie

Wow!!! This Public Storage has been the best experience I've ever had with storage and I have moved my equipment from 3 other local storage places to this one location and couldn't be happier. The units are bigger than any I've had anywhere else, the service and how friendly Vicki and April are anytime I see them around. They smile wave and even cleaning the doors on the units because of all the ash going on is incredible! Finally the best parts to me are the prices (cheaper than anywhere else.), The hours of operation 6am-9pm (compared to 7am-6pm at my old locations.) And the best part for me personally is it's less than half a mile from where I live. I truly couldn't ask for a better location. They have a better security system than any place I've been too and two of the three places I last was at got broken into so I feel very secure here. Hurry and get your storage today before they reach max occupancy. Thanks again April and Vicki☺️

Customer Service was awsome. April was awesome. She called me to let me know about a storage unit opening. I love the publuc storage here in West Covina is clean and safe. Thanks April for all of your help. I will be referring all of my freiends and family.

IF I COULD GIVE THIS SORRY PLACE NEGATIVE STARS I WOULD. I CAN'T BELIEVE HOW MANAGEMENT HOUNDS FOR PAYMENTS ETC HAVE DOZENS OF CAMERAS LEFT AND RIGHT BUT CAN NOT SEE WHEN A COUPLE WALK IN TO A STORAGE AND DON'T COME OUT FOR ABOUT 3-4 HOURS.... HMMM, WHAT CAN POSSIBLY BE HAPPING??? YES YOU GOT IT??? SO DISAPPOINTED...

This is a very clean storage facility in a very convenient location (right off of the 10 fwy) but its gonna cost you more then other simular facilities.

I went with my sister to rent a space , Vickie was very helpful, my sister got the right space and even showed her mattress bags to keep her mattress clean, we hadn't even thought about that! She's a keeper!

April was beyond help, she went the extra mile to help me get a few boxes up stairs because I broke my knee!

April was very kind and professional I would recommend coming to see her

April was very friendly and helpful

April and Vicki are always so nice and very helpful! The best customer service anyone could ask for!

April is always very helpful when I go in, if I have questions she always there to help

Vicki and April are so friendly and helpful. They always have a smile on their face. Very communicative and keep the facility immaculate.

April was so helpful love the service she gave me the people on the phone gave me wrong information April help me fine storage to fit what I need the best customer service you go April

Vicki was great and really helpful she is a great employee she offered all the packing supplies and damp check for moisture. She was really helpful she is one of the reasons I ended up renting a storage here. You a great employee working for you she is awesome

Hi I’m a new renter from the property I took a tour with Vicki. Let me tell that she was very polite, informational and a great person to interact with. I seen what I was buying and she gave us some tips on what we could use from her products in the office and we bought some of the supplies and rented the storage because of Vicki. Best customer service by far from other storage facilities. Thank you Vicki. 🤙

I was very impressed with the level of customer service that I received from Kevin.

Service is amazing, Vicki was there to answer all my questions, April was also helpful and nice. 10/10 will be recommending to all who need storage.

April was super helpful and got me situated quickly!

April was so friendly and so helpful she made my experience here fantastic. I would highly recommend her she’s a great employee!!!!

Vicki was so very helpful the other day! I rented in the past with April and need a unit again soon. I never had an issue and the property is clean and workers are very friendly and professional!!! I know I will be in great hands!

April and Vicki were very helpful and professional. Thank you very much!

April was very helpful and very prompt, I was glad she was the one who helped me.

Visited this place again with mom. Love lighthouse, easy to find off 10 fwy. Very clean and office lady was super nice

April, was totally helpful with everything I needed. Thanks so much for a great customer service experience! :)

THEY JEEP THE PLACE CLEAN. N THEY WATCH 9VER UR STORAGE. KNOWS WHEN SOMEOBE COMES IN N OUT. GOOD SECURITY.

She is always helpful and even when elevator is not working always trying to help, she even helped me take something up the stairs since my hands were full and had one more small thing to take up!!! 👍👍👍 April is very professional. She has great customer service skills and knows what she is doing. She got my sister and I the right fit during this crazy time of renovations! I would recommend coming to see her. The property is clean and I feel secure with our belonging here!

April was very helpful, even when the elevator wasn't working... She was there to help me find another way to get up and down the stairs so i could get to my unit. She always has a positive attitude, and is always helpful!

April was an amazing help with my needs!!! She helped me find the perfect storage.

April is very helpful when going into the office, or when i call into the office for any questions. The property is clean and well taken care of when going inside or when i received a tour.

If you need storage, go see Vicki, very helpful and I always see her outside cleaning

April showed very good customer service and helped me with every thing I needed for today with 100% great service. I love pulblic storage!

Excellent service April/ Stephanie was really helpful to me and my mom

Great customer service. Thank you, Stephanie!

Great property thanks for checking in on us Jocelyn amazing customer service⭐⭐⭐⭐

Had to pay my storage in washington state and did so at this site. Very gtiendly and did help

Thank you April

Thank you april and stephanie

Great service April and Stephanie

April was helpful finding me a space. We came from Arizona tried looking for a storage facility and April helped us out by giving us the correct information. She was very helpful and professional.

How does the pricing work for storage to rent?

April was very helpful and informative she took time to explain all of my options. I walked in right at closing time and didn’t feel rushed. She provided excellent service.

Execellent

Stephanie was and has been exceptional in informing me of all the various ways of processing my payments. The young lady was polite, courteous and informative. Great staff!

Service is great, storage location ideally, I am very happy with service

Stephanie was very helpful. Good size unit

April was very helpful.

April was amazing, she went out of her way to help me!!!

Very friendly and knowledgeable

We lost our storage and we never got my mom's or dad's ashes back.

Daniel, Cassandra, April and Stephanie have been giving the best customer service. They have always worked with me and cleanliness has been very good. Great service and beautiful property for past 5 years.

Stephanie it’s a great person ! So kind

Stephanie helped me a lot and very helpful to everyone. She puts in so much effort to assist and make Public Storage the best.

April was very professional

Came in this morning and was greeted by a very welcoming Thalia. She was very enthusiastic to help me figure out what I needed to get to set me up and all ready for my move in. She went through all of the merch with me and explained all the insurance plans with me so I could pick which one was right for me. The process was quick and pain free all thanks to the wonderful Thalia. I’m excited to be staying here. She made it feel like home.

Great location for those with low standards

I stopped in just to inquire about availability and cost, and the level of customer service by Stephanie was great. Felt comfortable getting information without any pressure.

April was the name of the Young Lady that helped me obtain a unit on short notice, on a Sunday of all days. She was extremely helpful and kind. She understood how stressful moving and storing personal items can be. She provided "WORLD CLASS CUSTOMER SERVICE" Thank You. I hope she is a USC Trojan Football Fan. B.Wayne Hughes, you should promote this Gal.

Enjoyed the customer service from April. I will definitely be coming back here more often.

Wasn’t looking forward to a storage unit but April convinced me by letting me know about the benefits of having one so I decided to get one. Thank you April for helping me out.

April was very helpful.

April is an amazing Customer Service Agent. She communicates with you and goes the extra mile to assist. Thank you Public Storage for seeing a quality employee and thank you April for everything you did for me and my family.

April and Stephanie have been professional and courteous at all times with me.

My experience with this property has been very positive. It is very well maintained and always clean. The restroom is always open...this is important! The customer service I have received from all is great however I have to say April is the best and has made my experience above and beyond the best! She always has a smile and willing to go the extra mile to serve in great customer service! She makes it happen for Public Storage!

Stephanie was great.

April is always very helpful when ever I come into the office!

They cut my lock and went through my stuff so I was leaving they maid me pay to leave early and then said before they can take there lock off I had to get a new lock 22 more dollars for a lock plus what ever they took from me i will not recommend this place.

April and Stephanie were both so friendly and helpful. The property is clean and I would recommend coming here!

Great place and service! Will definitely come back! Thanks to April and Stephanie for your help.

Stephanie very nice and helpful. Thankful that she was here and smiling.

Thalia was by far the best property manager I’ve encountered at this location. Very friendly and very helpful; she answered all of my many questions. Loved this girl and appreciated her helpfulness. Excited to be storing here!

Great service Stephanie was very professional and made it easy and simple to get a storage space

April was very help full with our annual fire inspection, giving us access to complete our inspection on a timely manner.

Stephanie was friendly and courteous. She made everything a wonderful experience. She answered all our questions and concerns. I will definitely promote Public Storage with friends and family. Stephanie thank you so much for your time and help. Your AMAZING!

Like the secure location

Thalia was very helpful

Met Stephanie and she helped me set up ! Very prompt to answer questions and easy to understand . Friendly first time service!

Very clean excellent location. Kind agents I've dealt with. Price is the biggest disappointment too expensive but the place was nice, clean and cooled

April was great, she was very kind and helpful. She helped me find the perfect storage 💯

April was extremely helpful 10/10 recommended this storage center

April was so helpful and is always professional

April is always helpful, I would recommend to come here for your storage needs!

April was extremely helpful in helping me get the right size unit. She explained the difference between reservation pricing and walk in prices. She also made the registration process quick and easy.

April was very helpful and professional

April was very helpful, sweet and courteous with getting our unit

April was very helpful and professional. She assisted us promptly and explained everything very clearly. We are happy to do business here because of the level of service she delivered.

I'm renting a storage space. April is very helpful figuring out what size storage I need for my move.

The customer service here was amazing! Sarah was beyond helpful and super accommodating for all the many questions I had. She definitely made this a very pleasant experience. Super happy to be with public storage. Thank you Sarah!

April was amazing!! She has great customer service and answered all of my questions.

April was more than helpful on a very busy. Thank you public storage.

April was very helpful- was very patient and pleasant !

Sarah was very welcoming when I came in inquiring about purchasing some moving boxes. She helped me decide on the type and quantity I needed based on the size of my apartment. Public storage definitely needs to make sure to retain quality employees like Sarah.

Excellent customer service. great location!

Thanks to sarah to a good costumer service

Today I came in and had a great experience with April! The process was easy and efficient. April was very nice, thoughtful, and informative! I recommend this location. They will take great care of you.

i highly recommend public storage as the go to place for anyone who is in a housing transition, a place to store property and belongings or anyone who just wants to manage antiques and collectables.there security is top notch. besides the property being clean the real claim to fame is there professional courteous Customer service; namely April.

April was very helpful. Thanks for all your help

Apirl WAS GREAT !!

Josh provided great customer service.

April was very helpful!! Very fast service!!!

This is a great facility right off the I -10. The staff is very professional and accommodating. April, was extremely helpful. I definitely see myself continuing to rent at this location for many years into the future. Thank you, Ness R.

Yesterday was aweful. Employee was extremely rude and aggressive with her vehicle. It rained last weekend and there were apparently electrical problems. Now they have changed the gate hours from 9:30-9:00 to 9:30-6. Office hours basically. Only found this out about two days ago when I showed up at 7:50pm with a refrigerator and some help. I have a heavy work and school schedule so I chose this place based solely on the hours. When I saw the sign dictating the new office hours I thought inconvent but somewhat understandable...even though it’s been some time since it last rained...so I asked my boyfriend if he could get off work early the next day so he could help me again. He said yes. We went home and truck wouldn’t fit into our parking spot and the refrigerator had to stay hooked up to the truck all night in the street. The next day my boyfriend and his sister went back without me because I couldn’t leave work after all. Admittedly a little late due to a rigid schedule and heavy traffic. They checked in the office to get the employee who has to manually open the gate now, but it was locked early. It was 5:52 when they were at the gate and there was a car leaving so they were waiting for it to pass so they could enter. They entered the gate and saw 2-3 other vehicles in the first row alone unloading their cars so they thought no problem they’ll quickly unload (only takes them 10-12mins at most) and leave around the same time as everyone else is. Already halfway to the storage unit when suddenly an employee pulls out aggressively in front of our truck. Shouting about how they close at 6! It still wasn’t 6. All three of us work in the customer service industry and have had to stay 2-3 hours past closing or scheduled time because that’s the job and sometimes it happens. Never has anyone ever been rude and so irresponsible with their vehicle. What if her rude aggressivene driving had caused an accident? They were transporting a large refrigerator braking quickly isn’t an option. I understand that she wants to get out of there, but they have to understand the shorter hours are inconvenient enough. People who are paying to use this facility should never be treated in such an aweful way. The owners of the facility should have never let an employee behave that way. The owners should also have protection from a little rain we live in Southern California. It happens. Even after that the owners should have a budget in place for accidents such as these. How can you properly run a business with this mess?

Thank you so much for all your help April, thank you for taking the time to show me what I needed and for being so helpful. :)

When I needed help with my storage, April was very helpful and friendly. She was patient with my questions and she provided excellent customer service. I will be referring my friends and family to her in the future. Thank you.

April was great and polite!

It's a storage facility.

April was great helped me with all my storage needs! (:

This was my first experience using Public Storage. I had rented from other companies in the past that were not managed correctly or secure. The manager April was helpful, knowledgeable, and professional. She should be a District Manager. Because of her professionalism & clean storage premises, I rented my first storage with Public Storage. Great experience & Great service. Thank you April.

It was great just went to visit a friend of mine

April answered every question I had. She had great customer service.

April was very courteous and helpful with the rental of my storage unit. Very nice and friendly Thank you for the great customer service

April was a great help, she really broke it down to me how it all works. I was really nervous leaving some of stuff in a random storage but she really assisted in easing my mind. Thanks again!

April was very helpful with answering all my questions.

We moved in the other day and April was amazing she got us a great space in a clean property and I would recommend storing here

April was very helpful I recommend her to everyone, ask for April. Thank you April.

April was awesome! Made the signing up for my unit super easy and stress free!

April was very helpful, she explained everything in detail and made the leasing storage an ease.

April and Anessa hitting it with the 5 star customer service. Done professionally, fast and made the process easy.

They were very helpful while I used them

April was very helpful and patience with me also very quick at getting lease done

April went above and beyond to ensure that we got taken care of and all our storage needs were met. Definitely recommend this storage facility due to their low rates and great customer service!

Excellent service! April was amazing!

My experience at public storage has been wonderful. April has helped us so much. She has been very kind, helpful, and informative. She is a dedicated worker and anyone would be lucky to be helped by her. Public storage has given us a great unit at a great price. Thank you so much. April deserves a raise.

April was very helpful and knowledgeable about the facility and contract

Very friendly staff - April answered our questions and provided us with a great deal by showing us a space that was adequate for our needs and not what we thought we needed. Despite the computer glitches she was having, she was professional and friendly - something you don't see too much of nowadays. The only small thing was that we did not get the code to the doors to our storage that we need for after-hours BUT there was someone in the same section who had the door opened so we were able to get in. I understand the mishap because the computer glitch was quite frustrating and she had 2 other people waiting for their transactions as well. So, that is why I am still giving them/April 5 stars - customer service at its best!

April was a very big help when I was in dire need of a storage unit

April is overloaded most days...be ready to be patient.

Had a very easy time setting up my new unit thank you Wendy.

Wendy was very prompt and quick to get me into my new unit. She answered all my questions in a professional manner. I'd highly recommend this Public Storage in West Covina!

April was very friendly, helpful and very knowledgeable.

April and Wendy provided good service

Fast available clean at a great price. Thanks Wendy

April was very informative and extremely helpful in a difficult moment of my life.

April was very helpful and answer all my questions before i rent my storage.

very helpful and friendly staff. I have never used a storage facility before but am in need of one now. I just came in on a Saturday afternoon to get an idea of what to expect. Lynne was very helpful in explaining everything to me and showing me a few examples of sizes. I signed up and now have a storage unit to help me in my transition and moving. Thank you.

April Morales, was very helpful nice and professional helping me get a public storage room... thanks,

April was great help finding the right storage unit for me especially showing us the unit if it wasn’t for her I would have probably been stuck with a small unit that would have not fit any of my stuff. She’s making my move run smoothly

Great customer service, helpful and informative. Thank You Wendy :)

Kassandra and Shauna good services

Great service from Cassandra and easy set up.

Love this place and it’s by my house. It’s very convenient because it’s right off the freeway as well. Cassandra was lovely and really took care of me. Thank you!!

I always make payments and Cassandra is very sweet and very helpful.

Cassandra and Shawna was very helpful with my payment. I'm from Philadelphia, PA and I made my payment here in West Covina, CA.

Cassandra y Shauna son muy amables

Cassandra was very helpful. She answered all my questions and helped ease the fears I have had with other storage facilities. She is easy to speak to and very friendly.

Cassandra was pleasant and knowledgeable about the units and products. I felt comfortable the this location right away with her nice bubbly personality... Thank you Cassandra for the awesome customer service.

The service was impeccable. Cassandra was very friendly and helpful, I was in and out in minutes.

Alex, Cassandra and Tabitha are great. Great convenience when you’re moving and undecided on what items to keep. Highly recommended.

Excellent and professional service by Cassandra. She recovered me as a customer after I was a bit turned off by the corporate customer service call I had earlier that day. Cassandra was the shining star who convinced me to choose this location as my storage site...your corporate staff could learn a few things from Cassandra such as focusing on the word 'customer' and adding the word 'good' to the word 'service'

Nadine was very helpfull and friendly to my aunt and i, she made buying a strong lock and an renting a unit a breeze. We felt like she was a part of the family, she went above and beond with our needs and questins we apsolutly loved having her asist us!

Cassandra rocks! Her smile & superb customer service brightens my day everytime I visit! Thank you Cassandra you are a great representative for Public Storage!

Cassandra was amazing n very welcoming getting my new unit

Araceli has the best customer service! She treated my family with so much respect and patience! Very knowledgeable! Thank you for all your help Araceli!

Cassandra is a serious delight. I was moving from Seattle and was a little stressed out over where I was going to put my extra stuff. Cassandra was so helpful over the phone the two times I talked to her prior to my arrival. When my trip was delayed a day, I called her and she made the necessary arrangements. Upon my arrival, I was so happy to see she was just as amazing in person as she was on the phone! She doesn't make you feel like she's putting on a customer service front, she is actually just an amazing person and really great at her job. I highly recommend taking a look into this storage facility!

Cassandra was real helpful

About to clear out my storage, and had some questions. I was so lucky that Cassandra was working. She was very sweet, patient and knowledgeable. She answered all of my questions and is such a sweetheart! I highly recommend PS for your storage needs. Awesome job Cassandra!

Very good customer Service and very nice

To whom it may concern, It was a pleasure to meet Cassie! She was a pleasant and friendly young lady! She cared and explained everything so well detailed, I felt safe and at ease to leave my precious belongings in your storage facility. Thank you so much Cassie and HAPPY HOLIDAYS!

Cassandra was very helpful. She showed us 2 different sizes of storage units and is very knowledgeable about how much space we needed for our stuff! She zipped thru the paperwork too! Cassandra is very friendly and nice and knows what she's talking about!😉

Manager April and Cassie, friendly and professional, very much enjoyed my experience, thank you dear two.

Everytime I come here and April is here I am so happy, she is so friendly and professional. I would recommend her service to anyone!!

Cassandra provided great customer service

Today was my very first time at a storage unit facility and I had the most amazing smooth experience ever!!!! The BEST customer service was given to me by a staff member named Cassandra at the West Covina Public Storage Center.

Cassandra was very helpful and thorough, she made me feel welcome and comfortable with the process or renting a space. She was sensitive to my time and kept me informed of where we were at in the process. She was friendly, personal and not pushy.

We were so bless with April's Customer Service and went the extra mile to make us feel welcome and was great with details and answered every question just right. Thank you April and God Bless you!

April was amazing In helping us acquire our stories in answering all of my questions thank you so much

I have rented from many different Public Storage facilities & other Storage vendor, but the level of service Cassandra provided was way above the rest. She was very polite, courteous, professional & has a very cheerful disposition. She explain all of the items of the service agreement & even checked for any possible discount. Will recommend this location to any one who is looking for extra storage space.

Cassandra was so helpful! She made our experience so easy. She went above and beyond when explaining things. I would definitely recommend this Public Storage.

Excellent Customer Service, thank you Cassandra!

Amazing customer service! Anessa was really helpful with helping me and my family find the perfect space. Would definitely recommend coming to this one, and ask for Anessa.

Cassandra way very polite during my rental she was very helpful. I got the space i needed very clean facility .My wife and I are pleased .

Iam so happy with the Customer Service and how professional Casandra was able to provide for me

I am so pleased with the service at the Public Storage facility in West covina.I needed a larger storage. Instead of panicking I thought I'll call and check with the storage people. They deal with this situation all the time. Cassandra was so helpful and reassured me they would be able to help and nothing to worry about. Two hours later everything was settled . What a relief! It has been a very long time since I have done business with people that are trained so well. A situation that I thought would be so difficult was no big deal . Thank You Cassandra .

Cassandra was very nice and helpful.

Cassandra helped me today ....with such kindness and professionalism and knowledge....i got the right size storage for my needs at a very clean facilty.

I went in to make a payment & April was very nice & helpful😊

Fantastic customer service by Cassandra

Excellent service from Cassandra. Clean facility.

Clean facility. Easy access off the freeway. Very friendly and helpful staff. Pleasure to do business with a trusted facility.

I am so happy with the customer service and and how professional Cassandra was able to provide for me today!! :)

Manager is sarcastic and prices are too high.

Helpful and supportive :)

Clean facility. Dollies are always available for customers. Cassandra is very helpful and gives great customer service. I would recommend this place to others.

Cassandra was very professional and very helpful. Also very patient with us and answered all our questions. Very happy with the service.

The facility is very clean. Cassandra was amazing. She was so polite and thorough with explanations of services, pricing, policies. She made sure all of my questions were answered. Perfect customer service skills.

Great service thank you

Great customer service! Cassandra was amazingly patient even when i got impatient 😊. Very clean and well kept facility. She made the process so easy and was very clear about everything! Very pleasant experience.

Rates are good. Place is clean. Cassandra is very thorough. Answered all our inquiries! Thank you

Awesome customer service. Very happy with Cassandra's help 😄

I come to the office each month to make my payment. Tabitha is the employee who takes my payment. She is very professional and friendly.

Cassadaga help me she was very nice.

I just came in to pay my storage with Miss Tabitha she's awesome you need to come and put your storage over here she is in the Covina area she's the bomb!!

Tabitha was freaking awesome, the moment I walked in greeted me and showed great respect. Wish there were more people in this world like her.

I had a great experience getting my storage unit and having everything explained to me. Tabitha and Cassandra were extremely helpful and accommodating.

This public space storage facility is just what we needed to store our products safely and to help grow our business. The staff is very professional, courteous, and friendly. Bianca and Jessica were very helpful in helping us to transition to a new unit. They are both friendly so be sure to ask for them if you need help. :-)

Tabitha was great!

I love this place. They are very friendly and helpful. Tabitha and cassandra are awesome.

elevators are dangerously pushy, i pay more for a small unit than friends pay for their larger ones, the moving carts are in poor shape but management is wonderful, caring, personable and reasonable!

Tabitha and April are awesome and fun! Best service👍👍👍

I have nothing but great things to say about this place. I have used their storage for my business as well as for my church and everyone has been very accommodating and professional. The manager Tabitha has always been very accommodating. I highly recommend this storage facility!

Great service! April was super helpful and very fun to talk to. If we need Storage again we will come back but mostly for April!

april was a great help!

All I have to say is that Tabitha is amazing. Tabitha showed me true concern when she called ma. I really appreciate her help and time.

Great deal for a 10x10. If you need any help, talk to Tabitha. She'll work with you.

Tabitha the Property Manager is amazing! Always has a smile and knows me by first name. Love the service she provides.

Tabitha is AMAZING!! Helped my husband who is double amputee. Made the move smooth. Tabitha is the BEST!!!

Great service! Tabitha is the bee's knees! Always super helpful and smiling

I am a first time storage renter and Chris, the man who works the front desk was super helpful and happy to show us around the facility. He provided a ton of information as well as demonstrated how to do everything. I feel really good about storing my items here. Thank you Chris!

This was my first experience with getting a storage unit, I was pretty nervous about the idea, but Tabitha helped me and got me a unit that I was happy with. Tabitha made sure that I was a satisfied customer which is very rare these day. Thank you Tabitha!

Tabitha was the manager on site when i arrived and she was awesome. very personable, she explains everything in detail, with patience.. she'll answer any questions you may have . she also showed me the unit before i decided to rent it out. we even talked casually like we knew eachother.. she was great. thank you for your service and attitude Tabitha!

Awesome Service! Ask for Tabitha!

I made my reservations online and it seamed pretty seamless. When I arrived I was greeted by Lizbeth, talk about the ultimate professional. She explained everything very detailed and I appreciated that.

Tabitha job well done above and beyond Duty a real people person very special lady

i like tabithas sweet smile. service is good

Service is always great here. Definitely recommend storage here. Please speak with Tabitha for the best customer service needs.

Lizz was great! Very informative and helpful.

Liz Beth and Tabitha we're a great help! Fast and great storage place. I recommend to all my family.

Loved my experience here! Liz helped me in every way possible! GIVE THAT WOMAN A PROMOTION! If I ever need storage again, I'll be going here.

I LOVE PUBLIC STORAGE!!! The personnel is awesome! Especially Tabitha. She talks to me me like a real human being.

Tabitha is awesome and funny. Well deserved 5 stars!

Tabitha was the best! Funny and entertaining. 5/5 stars. Highly recommended.

Tabitha great person, I just come in to make a payment and she remembers me.. My kind of customer service.

Tabitha was friendly and very professional

Tabitha is so nice, helpful and patient! The place is quite clean.

Tabatha has given great customer service.She also very knowledgeable. I have had a storage space for a long time and had no issues with PS.I would recommend this PS anytime you need to rent a space.

Tabitha was very helpful she took care of me right away I did not have to wait a long time at all she gave me great service I was 100% satisfied thank you for having employees like her

Tabitha is great, shows you everything & doesnt leave anything out! Works fast with EASY DIERECTIONS !

absolutely helpful and worth every single penny. came in with a reservation for a storage and the relief manager Lizbeth was enthusiastic and very thorough in explaining how everything works at public storage. It's a hassle packing and putting away items, but we were very grateful to have such a caring and wonderful employee such as Lizbeth.

I am very impressed with the service at this location. Tabatha was a great help..... thanks!

I had the reservation and when I walked in Tabitha Was very helpful,effective and fast. I would highly recommend this place. Wow! she's got amazing personality and funny as well.

Tabitha was great! Very friendly and professional. The property and space I recently rented were clean throughout. I would definitely recommend this location to friends and others!

Excellente lugar, muy limpio y la atencion es muy buena y la manager Tabitha es muy amable.

Great staff very helpful with all the questions I had about the facility. Very clean and I would recommend friends and family

Great Storage place I have been here almost two years and it is a great place to store. Special thanks to Sixx in the office who was very courteous and helpful

Real convenient! Stopped in as I'm moving back to uni and needed a few more boxes. Decent prices, real clean store. Convenient--that's the biggest thing. Manager Daniel was real nice,

Super sweet. I stopped in @ opening 2 look around, Dan was soooo nice and showed me around even tho i wasnt sure what i needed lol! I will def use this place 4 my move in Dec! Clean and safe!

Daniel was very helpful with the sign-up of my storage space. I had plenty of questions and he had no trouble answering any of them with precise details. I thank him for making the sign-up so easy.

Real cool i. Stopprd in 2 check price 4 move a month or so clean and decent dan was cool

Rented a space here today with my friend and Cynthia.(the,girl who worked there) Was extremely,professional. She showed us the spaces we were interested in and the merchandise that we would need to protect our stuff. She knew the lease and was an all around a charming person. The property was clean and I will be recommending this place to family and friends. Thank you cynthia

Daniel really hepled me out with my boxes 5 stars really great even helped me 2 my car! ♡ will be back 4 boxes nxt time!!!!!

Cynthia was incredibly professional. Even though I was just shopping around for storage's. She showed me the space I was interested in and gave me all the information I needed. I would definitely recommend.

Customer service was far above par. She explained the lease very well and was very knowledgeable about moving products. Definitely recommend

Cynthia was very polite and helpful

Wonderful experience

Lucky~ That is the best word i could use to describe using this particular store.(lucky i walked into this one) It is really kept and great customer service. From chit chatting to advice on the serious game of adult Tetris i was about to play.

Cynthia is the best at xust. Svc. She always helps with all my needs. Thanks for hiring awesome employees.

Daniel was a great help, very convenient location.

Very clean and nice, good collection of moving supplies, good prices

Great customer service, this is my go-to for all my storage needs. Clean affordable and helpful. Thanks Daniel for all of your help!

Great staff! Courtesy and professionalism!

Great customer service!Daniel was very professional,courteous,and very thorough!I highly recommend doing business at this location!

real cool, just stopped in cuz we needed some boxes, didnt no they had so much stuff. lookin at storage units 2 an this place was real clean, right off the 10 sups convinient and close 2 work. office is clean & chill no crowds.

i needed some shipping boxes and popped in here. the last time i had to ship something i bought cheap walmart boxes and they go crushed in transit, so i didn't want that to happen again. i had no idea where to start and the manager helped so much. boxes here seem thicker than the walmart ones. ill definitely be coming back here the next time i need to ship something.

Customer service is great! Big fan!

Yesterday when I was purchasing boxes I was helped by Cynthia. She showed me which boxes I needed to properly pack my dishes and china and how to pack them so that they would not break or get ruined. Her knowledge on this matter was very helpful and Iam grateful for the time she took to help me. She was a very nice young lady that went above and beyond to help me. . Thank You Cynthia for all your help.

I was a customer for three years, and have nothing but good things to say. The staff, Daniel and Cynthia (after she joined) were consistently friendly and helpful, even going the extra mile, if needed, to meet my requests. They are great representatives for the company. The facilities are clean, well lit, and ventilated. Overall, it's a great place, the customer orientation and service are very high, and I would definitely recommend it to others.

Cynthia was great.she was helpful and definitely recommend

Cynthia was most helpful with both curtesy and information. She is an aesome employee for waiting for me a little her off time. I enjoyed the customer service very much and she has a great smile :)

Workers helped me check out from storage without a hassle and we're very knowledgeable! :)

Daniel at Public Storage has ALWAYS been extremely friendly and helpful...I would definitely recommend!!!

Cynthia, was very helpful and made the transition to a larger space very smooth and efficient.

Great employees, kind, curtious, helful, pleasant, daniels my favorite, thanks guys

Daniel has been fabulous in assisting us with all our needs!!!

Great customer service! Daniel is awesome. Clean facilities.

Everything went great.

This public storage is awesome! Daniel the property Manager helped us tremendously during this time of transition in my family's lives. Highly recommended!

Great service and very helpful and friendly staff

Daniel was very helpful

Cynthia was very helpful and contained much knowledge about the property and regulations. Her work ethic was amazing throughout the entire process of signing up. The signing up process only took less then 10 min. And that is quick compared to most places. I went from a 5x5 to a 10 x 5 because of her qualifying questions. Good thing she asked because I needed the extra space. Thanks Cynthia for all your help! 5 stars is a understatement, their should be 10 stars available :)

An employee by the name of daniel is always amazing in costumer service he keeps everything nice and tidy and in order he is very caring to the costumers

My name is Alberto Briones I have this space for a few years already .. the experience is wonderful. Daniel at the front desk is always nice and helpful and respectful... he is always willing to help and answer your concerns.... I totally recommend this facility if you need a secure and clean place.

Cynthia at Public Storage went out of her way to be helpful; she was efficient; she made excellent suggestions regarding supplies I would find helpful in the moving process; she was knowledgeable about the supplies offered by Public Storage, and showed me how I could save money by purchasing items that can be returned with the receipt if it turns out that I don't need them all. She was patient and showed me several units, until I found the one that would work best for me. Thank you, Cynthia!

Really enjoyed the service here and the help. Daniel at the front is very helpful and always positive. Easy and right off freeway.

So far we have not have any problems with the business. The staff is very helpful with any questions. I like that is close and right off the freeway and the hours are nice and helpful when your a student, work and have a family you don't have time to run all over town and it is by restaurants. I would tell people to check it out