Public Storage Self-Storage Units at 791 S Azusa Ave, Azusa, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 54/moSmall 5'x5'
$ 54/mo $72Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 59/moSmall 5'x5'
$ 59/mo $78Best Price Label
- Climate Controlled
5'x10'Online only price$ 73/moSmall 5'x10'
$ 73/mo $97Best Price Label
- Climate Controlled
4'x9'Online only price$ 80/moSmall 4'x9'
$ 80/mo $106Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 80/moSmall 5'x10'
$ 80/mo $107Best Price LabelHurry!
- Outside unit
- Drive-up access
5'x10'Online only price$ 92/moSmall 5'x10'
$ 92/mo $123Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
7'x10'Online only price$ 99/moMedium 7'x10'
$ 99/mo $131Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 103/moMedium 7.5'x10'
$ 103/mo $138Best Price Label
- Climate Controlled
10'x10'Online only price$ 115/moMedium 10'x10'
$ 115/mo $153Best Price Label
- Climate Controlled
10'x12'Online only price$ 138/moMedium 10'x12'
$ 138/mo $184Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 140/moMedium 10'x10'
$ 140/mo $186Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 158/moMedium 10'x10'
$ 158/mo $211Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 168/moLarge 10'x15'
$ 168/mo $224Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 177/moLarge 10'x15'
$ 177/mo $235Best Price Label
- Climate Controlled
10'x15'Online only price$ 208/moLarge 10'x15'
$ 208/mo $278Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 278/moLarge 10'x20'
$ 278/mo $370Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 280/moLarge 10'x20'
$ 280/mo $373Best Price Label1 unit left!
- Climate Controlled
10'x20'Online only price$ 292/moLarge 10'x20'
$ 292/mo $389Best Price Label1 unit left!
- Outside unit
- Drive-up access
15'x15'Online only price$ 317/moLarge 15'x15'
$ 317/mo $423Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 320/moLarge 10'x30'
$ 320/mo $426Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Azusa
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Azusa Storage Units Near East Arrow Highway and the 210 Freeway
More than 1,600 Azusa storage units are located at the Public Storage on South Azusa Avenue. They are easy to get to. Just drive south from the Azusa Avenue exit of the 210 Freeway.
The majority of options in the large self-storage facility are climate controlled and available in a variety of sizes. There is enough storage space, in fact, for customers to store everything from an Armoire to a faux Zebra rug, in this town with the slogan: "Azusa stands for everything from A to Z in the U.S.A."
There are also nearly a dozen car storage options on site. Located on State Route 39, near East Arrow Highway and the 210 Freeway, this facility is a great cheap storage option for anyone searching in the 91702 zip code.
Students at nearby Azusa Pacific University can easily store all the stuff that won't fit in their cramped dorm room. Less clutter means less distraction!
The spaces are also an easy drive from Glendora, Irwindale, Baldwin Park, West Covina and Covina.
- Indoor and outdoor storage spaces available
- Climate-controlled units available
- Moving carts provided to customers
- Electric gate with password entry
- Moving boxes and packing supplies sold on site
- Friendly manager and staff
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 716)
Marlene and Alyssa was awesome in securing a storage unit. Thank you for your assistance ladies. 🥳🥰
I came in the other day debating if I wanted to upgrade my unit or not, and I spoke with Marki. She was an absolute delight to work with. Wasn’t so pushy on trying to upgrade me and was showing me options on what variety they have to offer. Gave me all the information I needed to make the right decision. I will be back because I truly think I need the room. I’ll be asking for Marki since she was too kind and gave EXTRAORDINARY EXPERIENCE! I even referred some family and friends who needed some extra space!
I went to rent a new unit and alyssa helped me out so much this was my first time renting a storage unit and it was super easy thanks to alyssa. i will be recommending her and this location to my friends
Today I went in to this location with my granddaughter and was helped by Alyssa she was very nice and patient with me. I recently went into a different location back home and did not like the employees and was pleasantly surprised when Alyssa showed me nothing but kindness.
Was able to get some very useful information from Marki regarding a possible rental was very nice and informative will definitely be back and sending anyone that is looking for a storage to her.
Not my first time here. Each time Marki has such a good attitude. Ask for her
Marki made the process very easy. Answered all my question. Will be referring my family to this location
Never really write too many reviews but I just had to with the Amazing Service I get from Vanessa I have been a customer for over 3 years and she is a face and name I always remember because of the Awesome service she provides. She's helped me more than a few times with different issues or information that helped tremendously for this I recommend this location for any storage needs.
Marki and Vanessa were very helpful and awesome.
Thank you Vanessa and Marki! Great service
Marki and Vanessa are amazing!!
Our move in was very smooth and stress free. Kaydee helped us through the process. Her customer service is beyond fabulous which is very rare anymore. Very friendly staff and clean facilities.
Last week me and my sister Virginia, went into the Azusa facility and was helped by Eric and was told some valuable information about transferring to a smaller unit to save money. I went back into the facility earlier today and was helped by Alyssa and Vanessa who were able to give me a discount on my monthly rent for 6 months. It’s going to be a huge help since me and my sister are struggling financially at the moment. Thank you for giving great customer service! I’ve only ever had great service by all of the property managers here at this facility!!
Alyssa was very helpful.
Alyssa was super helpful and made my move in process super east Y!
Been a customer here for years. Had a situation that arose and Kaydi was a tremendous help resolving the issue! She knew exactly what she was talking about, is very nice, and returned my call the same day when she said she would which is rare in today's world. Very glad she answered the phone when I first called in.
JUST A HEADS UP UNIT SIZE 10/8 , 224 $ A MONTH AND THOUGHT THAT WAS HIGH , HASN'T BEEN A YEAR AND THEY TELL ME ITS GONE UP OVER 300$ , IM LOOKING FOR ANOTHER PLACE,CHECK REVIEWS AND COMPARE PRICES, GOOD LUCK.
Great location, secured storage spaces. Clean storage areas.
My setup experience for my storage was great! With the wonderful help from Vanessa, it was fast and easy. She was very welcoming as soon as I walked through the doors. That was a total plus. You don't get that at all of places anymore..... Vanessa answered all of my questions with no doubt or hesitations. I'm glad to have my storage needs here 🙂
Alyssa helped me with my move in and was such a lifesaver! She’s so sweet and amazing. Public Storage needs more people like her!!
Angel Alyssa and Vanessa amazing customer service very helpful
Friendly staff overall but when you run into an issue with your unit, that is where the problem comes in with the way the company handles the issue. Not only do they not provide reassurance for your property but all they do if give you a pamphlet and hand you off to the local police that tells you that it is your responsibility to deal with the insurance and police. This location also tells you different things. For example my situation, I had two incidents, first incident occurred when I was on vacation, when I return my storage was vandalized with no visible signs. I reported it to the office and filed the report with the police and I get this back and forth about how video footage is acquired. I've asked the Azusa Police to step in to ask for assistance and they said that it is not their responsibility to ask the facility for footage and then I have asked the facility to assist with the footage in where they said that its only if they have time and that the police will need to request for footage and they would then sit through it. They informed me that their local system has no fast forward and that its view second by second and so it would take time. The only other way would be to request for the footage from HQ that they would provide in a USB in which the insurance company would not do. During the second incident, There is now visible signs of tampering and should have been an incident that occurred within the last 24 hours but still no footage nor did the local Azusa police do anything to request for footage. The interesting thing is that this time around, I am told that the office camera system does have a way to download the incident with the request of the police because they have a special code. Why was this not disclosed during the first incident? It is not about what I have lost but about the principle of how the company takes care of their tenants. I just want those that do take the time to read this, to consider, do they want to pay for a space and pay for insurance for a service that is flawed if anything were to happen because its evident that they will do very little to help. They dress it up all pretty but nothing actually gets resolved so your only option is to just move out. I was with them for over 2 years so take that into consideration and think long and hard if you are planning to make it a long term stay and if you have anything of value. Definitely do not put in any collectibles.
If I could leave zero stars I would. You would think a big name in the storage facility world like Public Storage would have more advanced surveillance, but what I was told was that their security footage runs second by second, with no method to fast forward or rewind. My unit got vandalized and 10 years of my life in what others would consider "stuff" or "junk" but holds precious memories to me is now gone. I had to call the police myself and was told that I needed a suspect, when I asked Public storage staff, they informed me that they were not obligated to assist me and that when they do have time, they will check the camera footage (second by second in real time) to see if they can find a suspect. No status updates or anything. You would think with the crazy price hikes they charge their tenants that they can afford more advanced surveillance equipment or even more cameras. To add salt to injury, the police (Azusa Police Department) informed me that there was ANOTHER robbery at that very facility a few days before and that they were able to quickly find the suspect (through surveillance), locate them and is about ready to go and arrest them. How am I to feel about this? Not only were they insensitive, they also implied (to me at least) that for all they know, I could have relocated my things and am trying to claim insurance fraud! Unfortunately for me, my lock got picked and half my storage completely wiped out. There were no signs of external tampering, but that was PRECISELY why I needed surveillance footage proof. I mean, my storage unit was right in front of the elevator. There has to be evidence of someone opening and closing my storage unit during the period I did not go there. So in the end, what am I left with? Heartache, frustration, anger (at myself and at whoever stole my stuff), and disappointment in what I thought was a safe place to store my items considering how famous their name is.
Jesse was wonderful and patient. Great employee you got there.
Amazing public storage unit. Tabitha is simply the best. She’s super kind, very understanding and was willing to help through out my whole process. If you are looking for a storage unit that is clean and also has great staff then public storage is what you need.
Tabitha and Vanessa have always been a huge help.. with billing issues to just being overall helpful. Been a customer here since 2018 and they have always been kind and helpful I would recommend this location for your storage need
Gracias a Tabitha por ablar Español.
Had a great experience with them over the year I had my stuff in storage. They even gave me a reprieve when corporate raised my rates. All good people here.
This place deserves negative stars. I rented a storage place in this facility, and move-in was ok. For a month, this place was ok, with just a few hiccups. Their entry gates had frequent problems with either being directly broken or not working well with their Bluetooth app. I would try accessing the Bluetooth gate several times with their app with no success. Today I was called and told that my code was used so someone could access the premises and steal from several units. I have given my code to no one but my wife, so I must assume that their buggy Bluetooth access to the gates through their app is unsecure and the thieves stole my code. Instead of dealing with their problems, they told me to move everything out of the premises within 48 hrs. Further, they would not email me the information and put everything in writing. Save your time, money, energy, and sanity, and find yourself actual professional storage facilities. Now I have to put my scientific research into saving patients from kidney damage on hold because of these knuckleheads and move all my stuff. Dr. James McMullen, Ph.D.
Good customer service !! Recommend ! Vanessa was very helpful !
Vanessa always has a great smile and positive attitude..
Atodo aquel que compre en subasta por Linia no le recomiendo este lugar por que son cuartos echos por echos mismos venden Pura basura todos los papeles de su compaňia y basura que recojen son bolsas llenas de Pura basura ramas de arboles mi recomendasion es que tenjan cuidado por que son muy Transat
Thank you so much Vanessa! Great manger and was able to take my payment with no problem even though it was at a different location!
Thank you Marki! Amazing customer service
I appreciate the team here for answering all my questions about my rental. Thanks for making this so easy, it's my first time storing.
Recently came in to purchase a unit & was assisted by Alyssa who was so kind & helpful with everything I needed. Very happy with this location. Thank you Alyssa!
GREAT CUSTOMER SERVICE!!! Vanessa, Marlene, and Marki thank you for always being amazing.
Thank you Alyssa for all your help! Excellent customers service and she was very patient with me since I’m not tech savvy! I am truly impressed.
Marlene and Vanessa are fantastic. Would always reccommend!
We just finished renting the space in public storage in Azusa location. Marki helped us throughout the whole process. She gave us a tour and patiently explained every details and important information to us. She is extremely helpful and thoughtful. We like to rent a space near the door and it was difficult to complete that through e-register. She patiently instructed us step by step and finally we booked that place. I would say we had very nice experience here with all the workers there. Highly recommended
First time renting out a unit, was a bit nervous! but Venessa and Marlene helped me a lot. they walked me threw everything, they were very professional and nice and fast , thank you Marlene and Venessa for your help, I really appreciate it! Will definitely recommend to friends.
Public storage, Azusa CA. The staff, the property manager wonderful her team the most well educated staff. Love them all. The property itself WOW VERY WELL MAINTAIN THERE OVER ALL SCORE - 500, THR VERY BEST
They increase your monthly bill little by little and they don't give a reason. so beware
Marlene was very helpful and suggested boxes to aid me in organizing my unit space.Way to go Marlene
Marlene was extremely helpful and gave me the best option I could get! Thanks!!
I just moved to California and needed a place to store some of my belongings. One of the workers, I think their name was... Marlene? I don't remember but it might be that. She made the process very easily and delivered top notch customer service. The Public Storage in Seattle do not compare to the one here in Azusa, California. THANK YOU AGAIN MARLENE!
Vanessa H. is very accommodating, professional and answered my questions in full detail. :)
Great service, Vanessa was very nice and explained everything nicely and was understanding great attitude and very humble. Thank you for your help and service
Yesterday marlene and Mary were amazing! Thank you both for helping me
Marlene and Vanessa were so nice and helpful! Those girls helped me out and took care of all my concerns
Thanks to Vanessa for helping me figure out everything for my dad. She took the time to answer all my questions and Lord knows I can talk
Place is perfect but the worse for not having any restrooms available me and my pregnant gf had to walk to the corner business medical emergencies are completely ignored at this facility
Stephanie very helpful. Everett help too.
Jesse did Great. Thanks.
Extremely efficient and professional. Everything was explained clearly and the rates were definitely affordable! Customer service was amazing as well, Marlene was helpful and answered all my questions. I'd highly recommend!
Super atencion por parte de vanesa servicio y atencion de calidad ppr parte de ella mil gracias vanesa
Vanessa is very helpful.
I’ve been here for 2 years and never had any trouble. Today the key on my lock broke inside of it. Went to the front desk and the ladies that helped were very friendly. Marlene and Nicole were happy to help. Nicole was fearless as she cut the lock open and we left within minutes. Thank you!
El servicio esta bien
Typical Public Storage location. Limited hours to access.
Very efficient and professional. Made selecting unit quick and easy. Explained everything fully. Best rates for unit size i could find locally.
I had excellent customer service with them. I felt like they was very helpful with my needs.
VERONICA has very rude customer service she adding like she is the owner but she is not she has very bad service. I think she needs to lose some weight she looks like poquita la del barrio but anyway she not supposed to be in the from dest
As good as it gets. Thx again
I reserved 2-10x20 units with Public Storage, Azusa coming from the state of Maryland to California with one of my units removed without notifying me and 2 employees failing to provide the correct information when I reserved the units. I complained to corporate, Customer Care and the Escalation Office with no help or discounts for no fault of my own. I have talked to many more people with one employee hanging up the phone on me until I spoke with the Property Manager Vanessa and Maviene. These two ladies were off the hook. They were professional, patient, considerate, caring and made me feel so good after what I had gone through. I thank both ladies and May God bless them from turning a bad situation into a better one with their skills of communication and responsibilities. Great job ladies. I am well deserving of a reasonable credit for what I have gone through. Public Storage should make sure that happens.
I would save time and just go find a place that’s open 24 hrs
I've had a storage unit there for 3 years. In that 3 years I've had my unit burglarized twice now. They will swear up and down that their property is secure. The only 2 cameras they have there couldn't even pull a license plate from the vehicles suspected of the thefts. If you think having an indoor unit is safe it's not. The thieves rented a unit inside and hid inside the unit until they closed having access to the facility after hours. Oh you have a nice heavy duty lock on your unit? Don't bother, they will just drill out the rivets on the door slider rendering your locks useless. If you want your items stolen rent a unit here. If you don't, look elsewhere.
Realmente no me parece que tenga las 5 estrellas pues es algo caro comparado con otros lugares. Si está limpió, pero no sé pero cercas de mi storage hay algo raro pues hay muchas mosquitos y mosquitas negras. Y el horario está muy limitado, abren muy tarde y cierran muy temprano, no hay opción de poder quedarme a reacomodar o buscar algo, todo lo demás está más o menos bien.
The place is really nice and clean, and the employees make the experience smooth!
Great experience! Marlene was super helpful! The storage area is very nice and clean
Recently got a unit here while my husband and I work on downsizing. It was very clean and well lit which made me feel a lot better since I’ve never really used one of these storage places before. Marlene helped me out and was so sweet and helpful getting me all set up and situated.
As someone who works in healthcare, I was relieved to finally find a storage space that met my standard of clean! As a first time storage renter, Marlene was an absolute delight to work with! She was very patient and answered all of my questions (even the somewhat silly ones).
Such a friendly place. They were overwhelmingly helpful and sweet. If i could rate this higher, I would. Please give my thanks to marlene and veronica. I was very happy with how clean my unit was.
Vanessa and Veronica give great service 👍🏼
Jenna and Roxy were very helpful. Very polite and very professional. They helped me with some billing issues amd they resplved it in minutes.. thank you for your help..
Long story short. Vanessa and Marlene so nice and helpful. I needed a mask. Offered to buy one and they gave me one for free. Both so nice and helpful. Really appreciate the great attitude
Vanessa y marlyn me antedieron excelente quede muy sastifecha por el servicio que me ofrecieron fueron muy amables conmigo 😘
Shop around for the best price.
My family has had a storage unit here for 22 years. I can honestly say the best service we have received has been within the past year from Marlene & Vanessa (young, nice dark haired gals that last helped us May 1st 2022.) These two ladies go above and beyond to be kind and considerate - even when there are numerous customers waiting to be helped - they assisted us with quite a few changes on our space. They listened to our concerns, explained process & protocols and went out of their way to ensure our needs had been met. These ladies are fantastic which is why we have not moved our belongings to a unit closer to our home. THANK YOU MARLENE & VANESSA.
Veronica Thank you great job
I drove there twice and they why not open 4/20/22 I'm going back to tomorrow and I hope they are open👍
Jesse fue muy gentil y muy amable. Felicidades por tender el personal como ella.
Veronica was very helpful and I’m happy storing here
Veronica was wonderful and I thank her very much for the help! Jose was wonderful as well!
I want thank Veronica and Crystal for going out of there way to help me great customer service
Wonderful time at public storage! 100/10 Veronica is wonderful!
Had a wonderful experience with Public Storage! Would highly recommend! Veronica was wonderful
Just paid my bill.
Crystal is very attentive and explained everything very well
Christian was amazing very helpful very instructful
Veronica was great! She really helped me out with the rental. Thanks!
The staff here today were incredibly helpful (I'm sorry you two, I totally didn't catch your names) they made the rental process super easy, answered all of our questions, and even helped us when we accidentally locked ourselves in the stairwell.
I have estate property that I acquired in a probate matter that is stored at this facility. I am not one who gives reviews, but under the circumstances, I feel I must. The manager, Ricardo, along with the others (Lydia, Crystal, and Freddie (?)) in the office when I was there at various times, had treated me with complete kindness. They made what could have been a horrible experience into a tolerable one. They are good people.
Freddie and ricardo best customer service at that place glad I came in to pay my bill when they were there thanks guys 🙂
Very friendly customer service. Freddie and Ricardo were very helpful. Thank you for their patience!
Ricardo and Freddy are the most down to earth people to deal with. My past experiences with storages have always been rude employees. I highly recommend Public Storage in Azusa. Thanks again Ricardo and Freedy !!!!
Laila was very nice and explained everything with details and go over makes sure i have understood everything. Definitely i would go back again.
Only one person on duty so service is very bad. Office locked when employee has to go out.
Ricardo is Amazing very Helpful and always being patient
Ricardo and his trained were very helpful ! Very quick, responsive, friendly!
Ricardo and Crystal have been consistently professional and helpful and kind to us in our use of public storage. 😀
Great Service. The Property Manager is Always helpful!!! :-)"- that was a review I had for a few years. Most workers are very nice. But one lady calls like an angry social worker, even when your balance isn't far due. I don't know who she is because she also hangs up. But I don't want to mix her up with the very nice woman who calls. Not sure what's going on there. I did bump heads before with an upper manager. I had 5 Stars for a long time. I'm gonna take it down a few stars. I don't like getting treated like trash for nothing. That was just so weird.
Did not take much time yo get unit, very helpful and cuteous!
Nice, helpful people.
Ricardo helped us out very fast easy friendly
Ricardo helped me And it was great
Ricardo was great and very helpful
Crystal assisted me at the Azusa Public Storage. She was extremely friendly and helpful. Thanks Crystal.... companies need more employees like yourself!
Made a reservation over the phone for a 5x5unit. Crystal and Ricardo were very helpful they both answered my questions I needed answers too.
RICARDO AND GRAG Where very helpful and the service was 7 star of Excellents couldn't ask for more better help.. Thank you..
Awesome service from Denise Ashley and Ricardo
Great prices and AWESOME customer service. This location is clean, welcoming, and very accommodating. I have used several facilities in the past, but by far this has been the most professional experience. Thank you so much Ricardo, Denise, and Ashley. 🥰🥰🥰
Great customer service and great prices. Very professional and respectful Ashley, Ricardo and Denise!!!
I came to rent her what a great experice no hard times so here I was very happy with prices and the best was the STAFF ASHLEY and denise.So much HELP
Veronica, Ricardo, and Ashley helped me check in in person and the erenyal process was straightforward.
Ricardo help me find the right space and very good customer services.
Ricardo helped me out he provided great customer service!
Ricardo has great customer service. Thank so much for all your help.
Santiago, Ricardo, and Crystal were such great help. Made my move in easy.
Excellent customer service!!! I just rented a storage unit. They were very friendly, informative and they processed the rental very quickly.
walked in to get pricing on a 10x10 unit. price of unit was very decent told them i will check out another company and if the rate was higher than the one given at public storage i will definitely be back. crystal ricardo and verna provided excellent customer service.
Ricardo Crystal Verna best customer service ever!!
Veronica, verna and Ricardo helped us out and made it an easy process ! Very helpful, thank you!
Veronica was really nice and great service. Ricardo was great too :)
Thank you to Veronica & Ricardo for always having good customer service. They’re always helping out with any questions and concerns you have.
Veronica. What a fantastic girl. Great way to introduce me to public storage. Thanks so much Veronica.
Great customer service and great people! Ricardo Veronica and Vanessa were grat
Veronica,Ricardo and vanessa are awesome and very helpful
I Recommend This Place All Good Clean, Price 🙂👍👍
Veronica helped me with the app and is making it much easier for me to access my space Ricardo is great too
Ricardo. Has been very helpful n very good customer service
What's the smallest unit? And how much does it rent for?
Excellent customer , saved me a whole lot of time !!!! Thank you so much Veronica 🤩
Very impressed with both Ricardo and Veronica's help. Their customer service is excellent. Ricardo was extremely helpful and explained everything thoroughly and I would highly recommend the storage services for any first time storage users.
Veronica helped me out with the app was simple and quick! Ricardo and Eric are great too
Staff is great. Very helpful.
Ricardo and Veronica were wonderful!
Ricardo was excellent in executing the rental process. Highly recommended!
Veronica provided great customer service, highly recommend,Ricardo was great too
Ricardo and Veronica were great! Everything was quick and easy!
Veronica provided great service couldn't ask for any better
Veronica provided excellent customer service, very happy! Ricardo was great too
Ricardo and Veronica have a good customer service .
Ricardo was wonderful and deserves the plaque he received! Veronica was great too!
Clean place, without realizing was on premises a few minutes after closing an employee came to inform me was very polite about it thank you Ricardo for being understanding so nice & especially checking & being aware that we were still on premises after closing public storage needs more employees like u 👍
Great service. Ricardo was very professional and showed every detail.
Veronica was very professional and the rental was very easy! Highly recommend! Ricardo and Vicki were great as well
Stephanie was super helpful getting us a unit at the last minute before closing. I’m so happy she took the time out to show us around and give us all the check in details so we could have the perfect unit to store our items :)
Me and my friends went to the public storage on Azusa and we received excellent service! Curtis was super helpful and made our experience go super smoothly by walking us through the process and providing us with the information we needed! Five stars for Curtis!!
Ricardo and Vanessa were profession and super friendly. The main store was clean and that's always appreciated. There were troublesome customers when I was present and these 2 were extremely patient and respectful. Professional, quick, efficient service. Thank you, Ricardo and Vanessa!
Ricardo was helpful from the very beginning. He was professional and explained everything thoroughly. The property itself is clean and easily accessible.
I want to thank the staff here at Azusa especially Ricardo for continuing providing excellent customer service during this pandemic, thank you so much.
Nice clean a little freaky and scary you hear people walking and no one's there
Ricardo & Vanessa were really nice and helpful! Definitely recommended if you aren't worried about accessing your stuff after 6pm.
Vanessa and Ricardo were súper helpful!
Good spacing also nice workers
Ricardo the store Manager and Curtis were very helpful to get me the storage space we needed. Gracias
Ricardo and Curtis are awesome always nice
Ricardo was awesome great service !!
Eric was super professional and the property was very nice, clean, and secure.
Went in to this location to get some information about a unit. Spoke with Eric about the different sizes of the units as well as prices. Eric answered every question I had. Great customer service
I attended this store and I was beyond impressed. From the moment I walked in Eric greeting me and attended to my needs. The level of his customer service was outstanding, and as a result I highly recommend. e
Vanessa and ricardo are the best people..they are truly the best come i guantree you come on down and get your storge.
Ricardo and Vanessa help us get it done today , really nice people and helpful !!!
My family has been customers of this Public Storage since about 2014. Though this unit is a little far from us, we've stayed because of the good price and the great service. Really grateful to the staff who help us close out our unit. They were really accommodating with the truck that came to remove our stuff and were flexible when we needed. Take it from a six year customer, this is a great facility that is spacious and safe to store your belongings. Thank you Vanessa, Curtis, and Eric for all of your excellent care!
Gracias a Ricardo por su excelente servicio al cliente. Recomendo esta propiedad.
Thank u ricardo for all the help an answering all my questions without killing me..u r the bomb
Bald guy is rude considering it’s customer service.
Eric was a great help with showing ur what size storage we would need & giving us the prices. Thanks
I’m happy with my unit and customer service. Using the restroom is a drag and sometimes dirty- but when it’s clean, it’s super clean. The grounds are clean and the staff is super friendly.
Ricardo and Eric were amazing! So super helpful!
Very enthusiastic! The interior of the warehouse is clean and tidy, and it looks safe, so we rented the warehouse very happily!
Ricardo a very kind and friendly person. Very good service and also the facilities very clean and in good condition. very accessible prices. 100% recommended.
Veronica, Ricardo, and Eric are a big reason why I picked to use Public storage! Excellent customer service and very professional! Thank you!
Staff is courteous and prices are good
Very poor communication. I was told my account was canceled but was continued to be charged after and was refused a reimbursement.
Ricardo me hayudo buen servicio
Excellent for local people and great customer service.
Curtis and Eric explained to me everything I needed to know to move in the other day with my wife. I recommend this place to anyone!
Excellent service, very professional A++
I had ALOT of questions about public storage and was a little nervous walking in. Eric & Vanessa helped me out so much!! They both took the time to explain the process & answered all my questions!! THANK YOU!! You two are awesome!!
Holle & Vanessa always cheering and smiling all the time. needed the help either with the little carts or bathroom always in a good mood. The costumer service exceed my expectations. good sale skills... About security., I notice Holle was walking the storage hallways to make sure everything was running smooth. And the place always clean.
Ricardo and Vanessa helped me while I was trapped in the stairs lol
Vanessa & Ricardo are both very Pleasant. 5 star Experience! Yay! 🎈🎉🎊
Really like they have both indoor and outdoor storage units. Also, there is 24 hour access, which I really like.
Vanessa is her name! She's friendly, accomodating and helpful. The store is nice, clean (well-maintained) and spacious! Likelihood to recommend.
I really needed good affordable storage space. Curtis was super understanding of my budget and helpful. He took his time to go over the best options and deals. Hollee then gave me great advice on boxes and locks to buy. Public storage is now my number one place to go if I need a storage space for any reason!
Great property! Curtis and Hollee made me feel comfortable and at ease during my visit and I really appreciate the cleanliness of the property, just great service in general!
Great service, look for there on-deals.
So unimpressed with this facility right now. 5:03 pm and locked out of building. Door ajar and no lock on my unit. Call cust service and its to bad so sad. Have to wait til morning and right now i'm trespassing.
Thanks to Hollee and Curtis for making our move so smooth. Great location and easy to get in and out. Wonderful service and very friendly. Thanks again Hollee!
Great customer service by Vanessa and Curtis. Im an old guy. They made it very easy for me. Very nice young people.
I had phenomenal service from Vanessa and Ricardo!
Vanessa and Ricardo are awesome
Ricardo helped me out and was very helpful.
Went to this awaome facility where Holle, Vanessa and Curtis Treated me with the most amazing customer service. Highly recommended 👌
Vanessa and Harlee were very good help. I recommend this place to anyone that is looking for storage to rent. This place is safe and clean.
It’s a storage place, but Ricardo and Vanessa were an invaluable help. People like that are the reason businesses get people coming back.
Ricardo is lit ! i really loved his customer service and he’s really friendly! i recommend him to anyone! very helpful.
Hollee and vicki are great!!! Great place & great customer services. The 🙂
Vicki and Hollee are the best! They are always smiling and helpful and you will always see them on the property keeping it nice and clean!
I just wanna say that my experience here has been amazing!!! Quick shout out to Hollee, Ricardo, Curtis, Vanessa who were all super helpful. Their customer service skills are on point. This storage unit is super clean and well kept. If you’re thinking about renting a storage definitely check this place out.
A Power Trio: Ricardo. Hollee. Curtis.
Safe n lock security storage
Vicki & Tabitha get big kudos from me. They helped me with a problem I had with the Charleston Public Storage. Without their help, my son would not have been able to get into our storage to get his things out. I was stuck in CA, after the Covid19 stay @ home order & could not get to Vegas to sign the paper work. Thank you so much for your help Vicki & Tabitha!
Hadn't used my truck for months . Used it to take some things to store and after that it wouldn't start ,but staff was there and assisted me with a jump and I was on my ways thank you holle ,tabitha and vanesa
Hollee and Tabitha were very nice and efficient.
Vickie and Hollii Great job Careful Quick and Kind
I was helped by four kind ladies: Tabitha, Hollee, Vanessa, and Jackie! They were super sweet and easy to talk to! Which is just what I needed during the very stressful time of packing up and moving my things everywhere. Thank you so much guys!
jackie, vicki, and vanessa had great customer service and were very welcoming! had a pleasure while visiting
Vicki had amazing customer service and it was really great to have someone who actually cared about the situation I am currently going through as an APU student.
Hollee and Tabitha were amazing! They were so helpful and kind, and so funny! Great people to be around. I would want them as friends:) also, the storage unit and facility as a whole were very clean and nicely kept. Highly recommend this place!
Just want to thank Hollee, Tabetha and Vanessa for there assistance. Great attitude!!!
Vanessa and Tabitha made this whole process easy and comfortable. Especially vanessa! She answered all my questions and was patient and polite. The exact type of person i was hoping to have help you during a time like this. Super polite everytime i stop in too great set of ladies here !!
Tabitha es muy buena en su trabajo. Siempre sonríe.
Was given conflicting information and the Sunday crew was not very helpful.
the inside units stay cool and their units are precise so. make sure to plan out your space
Vicki and Vanessa were very helpful through the rental process and very nice too.
Hollee, Tabitha, and Vanessa at the front desk are all lovely! Hollee called me the day before I arrived to reserve my unit and made the check in process super easy!
Tabitha made my decision very easy and showed me 3 units that would fit my needs. No pressure and made my first time renting a storage unit a breeze! She has also been very helpful after the sale which is extremely important!
Verónica, Vicky, and Tabetha helped me tremendously! Amazing customer service!
Hollee and Tabitha were both great when we first rented the unit and when we wanted to upgrade to a larger unit. Super helpful and made the whole experience fun. We were laughing the whole time.
Made a reservation process was smooth and quick. The ladies at the front desk were very welcoming, smiles on faces, helping each other working like a team. Holler, Vicki, and Vanessa were great and really made this experience (moving into another storage) fun and easy. Thank you again
We have had our storage for about 2yrs and everytime we have needed to make changes to our unit have it be getting a bigger one or a smaller one we have always been helped with excellent service. Holley Vicki and Tabitha have always been super helpful, very nice, and always help us what we need. My husband and I are very very grateful to be helped by these ladies.
This place gave me a great deal. The employees were beyond nice and sociable, and my daughter had tons of fun running around the office...lol. the price was higher than what I was quoted over the phone, but still about $50 less than the competition. My business is now theirs. Thanks guys!!
This storage site is great! The staff here are very kind, cordial, professional, and knowledgeable. Shout out to Hollee, Vicki, and Vanessa for being the best! These girls will make your storage experience so much fun! Prices here are reasonable, alot of different sizes available. I would absolutely recommend renting here!
Excellent customer service Hollee was very helpful and knowledge about the unit and the amount it cold hold She gave good suggestions on packing fragile item
Tabitha saved my life! I was by myself and I needed help in my storage unit and she was here in lightning speed! Thank you thank you thank you thank you thank you thank you
all the ladies are awesome and very kind!
Over the course of business with this company I have been overtly appreciative. Due to the business I am in I use a lot of different storage units and this Azusa location has surpassed my needs and expectations. Furthermore the property manager Tabitha is extraordinary in what she does and the helpful hand that she offers. The wonderful employees she works with, Hollee, Vicki, and Sonia, follow her lead and are just as knowledgeable and helpful so you're in great hands at this wonderful location.
Tabitha is the best. Always helpful and funny. Hollee is very helpful as well.
Hollee and Vicki were great. The experience was as smooth as possible and it was the easiest part of my move.
Vicki, Tabitha, Sonia and Hollee are very helpful and efficient and made it easy for me to store an entire floor of furniture and equipment while we remodeled our condo. I had to make many trips to put my stuff in storage and to remove it. Each time they helped me get a cart and made it easy to get in and out of the facility. I would definitely use this Public Storage site again because of the excellent staff
Very clean and good security
Tabitha and Hollee was very helpful! I would recommend this public storage.Thank you ladies!
Tabitha, Sonia, Hollee son muy amables siempre con un sonrisa.
Hollee and Sonia gave us excellent customer service!! They explained everything in detail and answered all our questions. Thank you for making getting a storage unit so easy and fast. Definitely will be recommending this location to family and friends because of the awesome service!
I just got a storage at this location and it is clean and nice. Sonia and Hollee were extremely helpful and friendly. I am overall very happy with my experience.
Best public storage! Vicki is awesome and very attentive to customer's needs👍🏼.
My representative Jessica was very helpful in getting my move in date secured after we had to change it twice. Plus She kept the same move in special price. Thank you for great service.
Public Storage was a complete waste of two weeks of my time and $189.00 of my money. First question they ask is, "What do yoy plan on storing?" I imformed them i wanted to put in shelving to be nore organized. On the very next weekend i was told i was loitering and working on the property. On the third weekend . My gate code was blocked and i was informed they would not renew my lease for the followig month. Do yoyrself a favor and go somewhere else!
The staff in this location is the best they always helpful and I'll answer all your questions I love this place
I highly recommend, Sonia and Tabitha. They were extremely helpful & informative when it came down to my storage needs. And although you SHOULD NOT bring kids here ((youre moving, y wud u want to bring them here)) the girls were attentive & considerate to their needs. That made my kids behave better than as if they wud have been ignored. Overall it was a pleasurable, enjoyable experience. These girls made it what it was. Thank you so much ladies. 💕💗
This public storage is the place for your storaging needs. Whom I found extremely helpful were Ms. Tabitha & Ms. Sonia. They showed me around, explained the products and the use for them that they had available. & got me into a unit that fit my needs saving me money from another storage facility. Being that my previous storage unit had been broken into twice at another facility(NOT PUBLIC STORAGE) the girls reassured me that it wouldn't be the case here. Based on my experience I recommend this facility and location. The girls were very patient and understanding. Thank you very much.
Hollee, Tabitha, and Sonia were incredibly helpful from beginning to end. From confirming my reservation, scheduling my appointment, and helping me reserve a cart, my move-in went extremely smooth. Other businesses can learn a lot about customer service from this all-star team. Thanks so much!
Tabitha & Hollee were a very helpful and entertained my uncle who, once again, attempted to get in the Guinness book for talking someone to death. I think on day it may be me whom dies by proxy.
From the moment I meet Tabitha 2 years ago she always put it a smile on my face. Always makes me laugh. This is why I stay here she makes me feel like family.
Had a great rental experience Tabatha and Sonya help me out. Got a great price clean facility. Highly recommended for your storage needs
What are stipulations on working out of our units.im a plumber ?
Tabitha was amazing. She made me laugh and made my rental fun. Took time and explained everything to me. Tabitha is the best. Sonia and Vicki are friendly.
Vicki and Sonia were very helpful. I reserved my space online and I got several calls to verify and then remind me of my move in day. It was nice because I didnt feel pestered and I didnt have to pay anything online. When I moved my stuff in, I jammed the wrong key in the lock. They were sympathetic and helped me with a request to have it cut off. All is well now and I am grateful.
This is my first time renting a storage. I made the reservation on Thursday at night. On Friday, Tabitha called me to confirm my reservation. When I got here, Tabitha was amazing. She showed me the storage, gave me a good time and also provided me a good deal. I really recommend this storage if you are looking for one. Remember, Always ask for Tabitha, she is the best in here.
I appreciate so well every bit that these hard-working guys are doing. #5 staRs ye'all!
Great service! Hollee was very helpful and friendly!
Came here to do some light servicing, Tabitha Hollee and Sonia are always fun to be around, they make the job easy!
We did a lighting service at this location and Tabitha, Hollee and Sonia were very helpful throughout the entire process.
Thank hollee, Sonia and tabitha very helpful
Tabitha and Hollee were amazing ! Ladies you're killing it and you made something I thought would be boring into a fun experience. Loving the atmosphere ! Greatest experience by far
Came to pay a bill- The ladies Holly and Vicki are sweethearts. Always a joy
Sonia and Vicki gave great customer services even having there little office full with people they managed to get to eveyone real quick
Hollee, Sonia and Tabitha are awesome, very helpful and quick to assist.
Great service, Sonia was very helpful. Very friendly customer service.
Life has challenges and strangers come to life to support you in time of need. These two ladies Hollee and Sonia at this location made my day. Going through break up and moving my furniture has been draining situation but the process of getting storage was super pleasant. Hollee and Sonia were very pleasant, smiling and made the experience exceptional. I wasnt expecting it and I am thankful for support.
Tabitha, Hollee & Vicki took great care of us. They went above and beyond to make sure we got everything we needed even while working out of their temporary office.
Sweetest group of ladies- Vicki is the nicest lady, Holly cracks the best jokes.Tabitha the property manager is very knowledgeable. 10/10
Great property! Vicki Hollee and Tabiha- they're great girls!!!
Good and competitive prices large spaces, temperature controlled gr8 staff.
Vicki was excellent in handling my needs, she op\provided me with options based on my needs and budget. Thanks you!
Sonia and Hollie .Very informative and great help in finding what I needed. Keep up the good work ladies. Thanks again.
Tabitha and Hollee are sweet. They u understand my situation. They would always call us to mind of the payment. Great place to be if you need your things stored.
Great customer service from vicki very helpful
Tabitha was super helpful and easy to work with. She provided a lot of useful tips and advice to make my first experience with Public Storage a great one. Recommend working with Tabitha.
I needed help bad. Like emergency bad. Hollee got me into a unit and listened to all my problems. I recommend this place if you’re in need! Take it from me. The other girls are great too, Sonia and tabytha
Sonia helped me with my unit. She was kind and informative couldn’t have asked for it to be easier. The other girls in the office, Hollee and Tabitha were also really nice and accommodating. They even made sure that my mother had a chair to sit in when we came back inside. 10/10
Great place to store your stuff Tabitha helped us out with everything she was very helpful professanal and great customer service
The 1st time I went time i came here i didn't get that full customer services like I did today. Tabitha helped me out today and saved me Alot of money. I originally was just gonna go 2 sizes down, I didn't have as much. She gave me an idea on how to stock it for it to fit. Instead of going 2 sizes down I went 5 sizes down and I still have to room left over. Good customer services and Very helpful.
Josh helped us and he was very Efficient, Friendly, and Accurate. A most pleasant experience for a move. Dennis G.
Very good customer service. Was running late and Tabitha was very helpful when I arrived.
First off, I would like to mention I've used several different self storage companies but this is the first time I've used public storage. I made my reservation online which was easy and seamless. Tabitha, the manager, called me to make sure I had everything I needed to make sure I had a good experience with my "move-in" to the storage. When I came in, Tabitha was extremely helpful, professional and personable. She helped me feel confident with my choice. She walked me through every step of the way and even checked up on me when I was unloading my U-Haul. They even have a bathroom (my last unit at another company didn't). The facilities were very clean and everything was in working order. Also, the several layers of security to get to my storage unit provided me with much reassurance that my belongings would be safe. Surprisingly, this was also the most affordable storage unit in the area even though they offer so much more. I can really tell the employees at this facility take pride in their customer service and keeping the facility safe, clean and secure. I highly value customer service above all else and Tabitha definitely hit the nail on the head with how she treated me like a new friend and not just another number. I definitely would recommend public storage to friends and family.
Muy buen service de tabitha y holly y amigables mil
Karla was very helpful. Unit is exactly as described. Great deal.
How much is the largest storage room inside?
Great service from all the crew, thank you Vicki and holly
Vicki holly and Thalia are a great group of gals, really sweet and gave great customer service.
I had a great experience at this public storage. I went in on my lunch break and I was very stressed due to pressed time but Thalia, Vicki and Hollee were very reassuring that we would get me out of there on time. They showed me the available space and got me through the process very quickly. As I had many questions they had many answers and their customer service was overall great. I will be back many more times and I will be referring my friends to this spot as well!!
Great customer service from Vicki. Went to pay my bill and was greated with a smiling face.
Nice clean place employees are friendly Tabitha was super cool
Love storing here it’s so easy always working with the lovely Tabitha and Thalia ❤️
Haven't rented a storage in a good minute. But now that I needed one I chose to come back here where the prices just fit a persons budget 😁. Thank you Thalia & Tabitha for your continued great & speedy customer service
Can you pay 1 year upfront?
Great staff. Totally professional & enthusiastic. Thanks!!
Clean facility, good customer service but only one elevator working and air conditioning seemed sketchy. Made moving items out take forever!
Hollee did an amazing job dealing with my situation and was patient throughout it all. Definitely want to recognize her amazing customer service!
Holllee and Tabatha are very helpful and nice
Thalia and Hollee were by far the best girls at this location. Very friendly and very helpful. Loved these girls and appreciated their helpfulness. Excited to be storing here!
Hollee and Thaila are both the most greatest People I have seen work for the company like this. My questions were answered and the service was faster than I would’ve expected.
Tabitha medio muy buen servisio
I've had this storage for almost a year and I like it a lot but my 10 by 10 was getting pretty pricey so I had to downsize today Hollee and thalia helped me downsize got me in a 5 by 10 they made the process super easy I'm saving almost a 100 bucks a month now they were very sweet and helpful not a lot of people are nice anymore they made me feel very welcome were great with my 3 year old gave him a juice snacks and something to color while we did paperwork awesome place I recommend it!!
Tabitha and Vicki at the Azusa Public Storage have been extremely helpful to me under sometimes stressful situations and I sincerely appreciate all the efforts that they have made to make my experience more pleasant.
Visited today and was helped by Hollee and Vickie. They were very helpful and answered all my questions with confidence. Thank you.
Hollee and Vicki helped me so much today. I definitely recommend this property if you're looking for a storage place. Great atmosphere and sweet employees!
Vicki and Tabitha were extremely polite and helpful.
Quick and easy process! I showed up early in the morning and Vicki and tabitha were ready to help me out even showed me a variety of different storage rooms to see which would work for me best ! Would definitely recommend very helpful staff
After losing my key, I asked if they were able to help me, as they should be able to get into their own units. According to them, they couldn't do it and I had to hire a lock Smith if I wanted it done today, or buy a new lock from them and their manager would then do it for me... once the next month started. (Which was 3 days away, it was going to take 5-7 days, in which I had to pay for another month because of timeframes.) I had also (but I have poor memory) asked when I first lost the key, what I would do (this being the middle of the month) and they told me the same thing I would have to buy a new lock from them (20$) and the manager would do it but it would take 2-3 weeks (again, putting me having to pay another full month) the locksmith came and said they (meaning the workers) have a way to get into their units it was just another way to get another month of money out of me, (which how they handled it) does not prove them wrong.
Great customer service.
The people seemed to be friendly
Had a great experience with Tabitha and Vicki! They are always always on their A game.Tabitha’s managing skills are excellent!
Very welcoming crew, Jose and tabitah were very helpful and friendly.
Very good experience.. thanks to tabitha, melina and holly..see you soon
Had a great experience with the crew in Azusa Public Storage! Tabitha the Manager is very friendly and always helps out with any questions! Hollee and Melina always working hard! And Vicki who’s always assisting everyone and anyone who walks in! Thanks again for everything and hope you keep up the hard work and positive energy :)
Great customer service and fair pricing. Vickie helped me out and made the process of leasing a unit pleasant and easy. She took time to explain the process and answered all my questions in regards to the rental unit. Vickie, Tabitha and Melina made my first experience renting from PS a pleasurable one. Thank you!
My stay here was great, Vicki, Tabitha, and Valerie are very helpful. Thank you girls!!!
Cool experience. Pretty cheap.
Awesome storage place
Helpful at finding you the right space at the best price. Thanks to our associate jose for excellent customer service!
Valerie is such a hard worker,does extra over the top work and on top of things great and detailed with customers Keeps property looking fantastic Keep up the great work and customer service Valerie 👍🏼
Val was very helpful and I would definitely recommend this facility to my friends and peers. Thank you for the great customer service!
I've been with Public Storage Azusa for 5 years. Tabitha is so amazing. Always making me laugh. Vicki, Melina and Tabitha are the BEST workers here. So nice and friendly.
Thank you to Vicki, Tabitha and Valerie for a great customer service !
Awesome service thanks to Tabatha and Vickie , affordable ,clean, and secure area. Thanks
Hollee has great customer service please Give this kind person a raise! Ty have a great day
Tabitha & Vicki customer service is awesome. Always smiling and helping out.
The ladies at the office were friendly Tabitha and Vicki.
Every time I come Tabitha is always with a smile and is funny. Vicki is nice.
Facility is well kept. Valerie was very helpful, friendly and informative. She guided me through the process efficiently.
So I had called and talked to Valerie she helped me over the phone and answered all my questions. If anybody needs help asked for Valerie.
I want to give a high recommendation to these two ladies, Tabetha and Vickie, employees of this particular location for their professionalism and courtesy. I have to say they gave me the best customer service I could ask for, they made my experience very pleasant, so much I feel so blessed every time I see their smiling faces. I want to give recognition where it is deserved. This is a great facility!!
Friendly staff. Fast and efficient.
How's nice tabitaT I'm just talk here just min she help me about my problem in my storage.
Vicki was the best she keeps the place clean very helpful and if u ever need help here go ask for Vicki she is the BEST
Tabitha, Vicki and anessa are very helpful and friendly!
Tabitha y Anessa muy excelente servicio. Siempre con una sonrisa.
Jocelyn & Vicki they were very pleasant great attitude and very helpful. They keep that facility very clean I also saw how much their customers ment to them, while I was there, they help someone with a broken key in their lock I was very impress... Great Team Work "AWESOME".
Nice and clean.
Vicki Anessa Dennise Great service and amazing attitudes
Awesome service 👍 Tabitha made it a smooth transaction. Answered all my questions. Thank you!
Excellent service privided from Tabitha and Aneesa they were wondeful in helping get a storage unit always willing to help with amazing custiner service highly recommend Irving
Great job, Tabitha and Vicky
This team of girls is rad. The awesome property manager Tabitha and her crew (Anessa, Vicky & Josyln) are ALWAYS helpful to me. They even set up my account online... I’m not very tech savvy. Ha!
Tabitha and Vicki are very friendly.
Thank you Vicki. Very professional.
Tabatha was super funny and helped me find a storage. Vicki and Anessa were all so nice.
If you need a storage unit? Go see Tabitha. She will help you find the right unit . No pressure or, pushy. Very knowledgeable. Thanks public storage
All my experiences have been wonderful here at Azusa were I pay my bill. Thank you Tabitha and Vicki.
Have been here for a year already and by far has been the best place. Tabitha always has a smile and helps out everyone. Vicki is also wonderful.
Tabitha and Stephanie were great and helpful.
Right off the bat Vicki was an exceptional person from start to finish. A very good people person nice and professional. She was able to answer any and all questions I had and I had lost of them. I recommend Public Storage if you need a clean and professional storage facility.
Awesome service thanks to Anessa and Jocelyn ! Helped me with everything I needed and with a great attitude.
Tabatha & Vicki were so courteous and helpful what a pleasant experience
Great service. Tabitha and Vicki are awesome. These women go beyond the call of duty to ensure me and my belongings were safe on their premises. Not to mention, they bask in being able to serve and assist...true customer service professional but even better people. Thanks for all y'all help.
What a great experience we have had. Thank you Tabitha for making things easier for us!
Tabatha and Vicki are both wonderful very accomodating. By far the best storage facility I habe ever experienced. Super clean and the staff go out of their way to make you feel like one of the family. Thank you so much both Tabatha and Vicki, you are the best! Come by and store your stuff here. 100 🌟
Did my reservation on line because the rate was incredible. On my check in date I was really ill. I thought for sure I forfeited my rate but instead Tabitha called me and rescheduled at the same rate. She did this for 3 days in a row. Incredible customer service from Tabitha & Vicki. Thanks girls.
Great job by Vicki and Tabitha. Had to work on getting my Christmas move in special.
Viki and anessa best customer service ever .... Recomend you guys going 👍
Reasonable place to go.
With all the heaps of trouble thrown my way, I was so relieved to come to the Azusa Public Storage location. The staff here are so friendly and helpful. Despite how busy they were, Tabitha greeted me upon arrival and informed me Valerie would assist me with my reservation. Miss Valerie provided exemplemary customer service and was so kind enough to walk me through the whole process every step of the way, literally! She helped me determine which dimensions would properly accommodate my storing needs and answered all my questions. Come to this location and you won’t regret it!!
Tabitha and Vicki are amazing!! Highly recommend this place!
Linda was awsome and helpful and clean storage place.
Great customer service Tabitha and Linda were great very helpful very friendly very professional.
The ladies at Azusa are amazing Tabitha,Daisy and Vicki. Tabitha always puts a smile on my face everytime I come and pay my bill. I still want to take her out.
Manager Tabatha is nice funnny, and always is willing to help out tenants. Good service, and unrivaled friendliness. Jocelyn is cool and amazing.
Tabitha and jocelyn are always nice and very helpful
The sercive was very good. Witb the help of daisy
I had an easy and great experience at Public Storage thanks to Vicki. I feel that all of my questions were answered and I was helped right away.
Anessa & Linda were awesome and helped me , excellent customer service would refer to other people
Vicky, Tabitha, and Dasiy were fantastic
Gracias Daisy en ayudarme con storage. Y a La Tabitha y Vicki.
Thank you to Daisy Devin and Alex for making this a great experience. Totally reccomend this facility.
Tabhitha y Vicki son muy buenas trabajadoras y muy amables y muy responsables en su trabajo gracias por ayudarme y se lo recomiendo este local
I came in to the public storage an Tabitha greeted me with a warm welcome an helped me get what i needed as well as making this easy for me. Thank you tabitha.
What are your gate hours?
Raises your monthly charge every 3 months and it sucks.. Never have the key for the restroom and don't have water
I have used this storage several times now and i have been satisfied with their customer service. I just got another space for a few months the same day without hassle.
Everybody is very helpful n nice easy to deal with, they all are very accommodating. A super team!! Special thanks to Vicki and Tabitha great ladies!!
Everything was so easy with the helpful, friendly staff! They even let us move up our reservation date, and start moving in. Thank you Vicki!!
👌🏻👍🏻 Daisy and Tabitha were GREAT!! Great customer service.
Daisy and Tabitha were very helpful and they made getting a storage space really easy. They even built my boxes for me. They answered all my questions and it did not take that long to get everything done!!
GREAT CUSTOMER SERVICE! Thank you Tabitha,Daisy and Alex.
We found an easily accessible room within 20 minutes! The people who work here are very nice and helpful, too. Thanks Vicky!
Daisy was very helpful and patient. I just needed something small for a few months and they were so kind as to help me find the perfect size and even reserve it for me before I got there. The spaces are clean and the property is conveniently laid out. They had a great deal for the first month and prices are fair. Would definitely recommend.
The staff here are great! Tabitha, Daisy and Alex made it very welcoming ! Always with a smile ready to help I would recommend this public storage location it’s a very clean property just right for you’re personal belongings they are truly great! Had a wonderful experience!.
My roomate and I stored our things here over the summer and there was no damage or sign of any issues at all. The staff are incredibly helpful and kind I wouldn't want to store my things anywhere else. Tabitha, Alex, and Daisy were the people we dealt with the most and everything always went smoothly. Definitely consider this place for any storage needs.
sometimes you just need to stored things for later.
Vicki, tabitha & Daisy were very professional! Excellent service.
Tabitha and Daisy are AMAZING!!!! Always with a smile 😁. Great customer service.
Is so hard to pick up a phone I’ve been calling for like a hour. UPDATE- called again they picked up The phone and answered my questions expediently about two hours later after that they called me about the review that I left and apologized for being understaffed which I completely understand and I therefore change my rating because a lot of businesses these days I don’t reach out and apologize when customers have a bad experience Happy gal!!!
El servicio es excelente de todo el personal en especial a las señoritas Daisy, tabitha, jocelyn
It was my first time renting a storage unit and let me say daisy made it easy, fun and she found the best deal for me possible. Great customer service and very friendly. Good experience overall.Two thumbs up and 5 stars all the way!! Thank you !
Vickie was great
Daisy and Tabatha were extremely helpful, they stayed late just to help us out when most other people would have rolled their eyes and closed the door. Daisy made it quick and gave us all the info we needed. Will be recommended this place because of these two young ladies.
Tabitha and Daisy are so helpful. My husband and I were literally running in the store right before closing, because of my husbands job schedule, and they stayed late to help us. The process was fast and super convenient. The space is big and we got a great deal on it. Highly recommend you work with these ladies for all your storage needs.
Nice place store stuff
Tabitha is muy amable y una buena persona y muy trabajadora.
Desde que cambiaron el horario terrible yo tengo que terminar mi trabajo y muchas veces dejarlo a medias porque no alcanzó a llegar, encontré otro lugar mucho mejor sobre todo porque tengo acceso hasta las 10:00 pm. Yo no puedo y no quiero recomendar Publicado Storage
Araceli helped me get my rental unit and was very pleasant and nice. I also met manager Tabitha... thank you both for your assistance. :)
It’s my first time using Public Storage and Araceli & Daisy we’re very helpful and friendly. I was shown and explained how the storage and services work by Araceli. Great custom service ladies!
Vicki was very helpful. Unexpected upcharge for monthly insurance only revealed at last minute - poor company policy, not employees’ fault. Otherwise, efficient service, clean facility, hopefully secure.
Vicki made our move to California easy and quick! She gave us all the information we needed and more! Glad we chose this place!
Tabitha was in a District meeting and she came and helped me out even though it said they would be back at 11:30am.Tabitha is the BEST!
Tabitha & Vieki were such great help and so nice! Had great service provide to me! Thank you Vieki for all your assistance!
Tabitha, Daisy, and especially Araceli are always helpful and insightful when I come in with questions or to make a payment. Araceli goes above and beyond to provide good customer service.
Daisy was very helpful and friendly . Lots of information about the storage facility. I recommend this Public Storage especially with people like Daisy being very helpful and efficient. Thank you
have had some really bad service and even had my account blocked for no reason .I've always paid on time and even had to leave my storage wide open because they shut down the elevator at night while I was moving my things in . The only decent thing about this place is the pricing and that's about it .
The ladies here at this storage place are wonderful Daisy , Anessa, Araceli , Tabitha, and Vicki are a great team. I’m glad I choose this facility it’s nice and secure. Thank you daisy for the help
I just started renting at Public storage and Vicki & Nadine were the BEST customer service I have ever received when dealing with storage facilities. Thanks ladies you really made the move in so much better on a day I needed it most.!!! Your #1 customer #1020
tabitha, araceli and alex are great they have awesome service help me with any questions i have great staff thank you
My expierence here has been really good. DAISY, Tabitha and A race li have been very professional and courteous. There ability to take care of business is quick and efficient.itsa pleasure tto work with these people. I recommend this place public storge azusa to everyone. They have a great selection of spaces available.
Just want to say these ladies here in Azusa are so professional and courteous. If there was a 10 rating , id give them 100+ . Aracely, Amber, Akamie were wonderfull. They should call them the A Team. Friendly , Experieced, and the Facility is spotless. I would definetly come here again just because of them. Great job at hiring these excellent employees. Sincerley Mario Gomez USMC SGT
Awesome experience araceli was able to answer all my questions and was over all verry satisfied
Customer service was good
Tabitha Daisy and Nadine were a great help today. They helped us out quickly and made the process of getting a storage space real easy!
I have got to say that the customer service that I received from Araceli & Alex when I moved in to this location was top notch. This staff rules...
When was the grand opening?
The service here was amazing. My dad is on a fixed income and they helped us figure out the best plan so that he stayed within his budget. Tabitha dealt with my stressed out attitude and gave us great customer service. Thank you Tabitha, Vicki and Shawna for helping make this transition smooth for my father.
Buen servicio !!!! Araceli y Tabitha gracias por ayudar me en español. Vicki tambien.
Emily helped me out and did a wonderful job. She was quick and I was able to get it all done during my lunch break
Today 2/20, I went to rent a storage unit. I met with Araceli (sorry if i spelled your name wrong). She was fantastic, very warm , personable and friendly. She answered all my questions. In fact the whole staff i met Tabitha and Daisy were ALL awesome. Thank again Ladies, you are the Best!!!!!!!
Araceli was very kind and helpful in setting us up with our new space. Thank you, Araceli!
I was looking for a storage in Azusa, out of all others in or around that area i was so happy to place my personal belongings in this storage because of the Ladies that welcomed me with professional and kindness.clean secure was my main concern Tabitha,Vicki and Araceli i thank you ladies for everything ...Great job you deserve way more then 5 stars🏅🏆
Muy Amables Me Atendieron Con Mucha Paciencia Araceli, Daisy,Justin Unas Personas muy Amables Me Ayudaron Con Todo Lo que Necesie
Great location. I walked away from two closer facilities to store my property here. I feel my property is safe at this location. Vicki, Tabitha & Anita are great. They are always happy to assist with any issues. Thank you all for your help!
Tabitha y araceli muy excelente servicio!
Tabitha, Araceli, Vicki, and Anthony provide me with great customer service every time.Thanks guys...
Came in to get information on a storage not thinking to rent but Tabitha convinced me got I got space. Great Customer service!
Stored for years needed to get a storage again was happy to see Vicki Anita and Tabitha again to help me with everything I needed
As I sat this morning and had my coffee I was reading the reviews for this property and I will tell you that these reviews were posted before most of these tenants moved in. I have been at the public storage for 2 1/2 years and I have had issues from day one. The first issue is the cart usage. You have to give them your drivers license before taking a cart because they are locked up and you only have access to them during business hours. In the evenings, if there is 2 employees, they will usually leave for a half hour or so and you have to wait till they return to get your license back. I am a DJ and on 4 occasions I was very late because I had to wait for the staff to give me my license back. The prices you pay coming in will not remain the same. I started out paying $129 for a 10x10 and as right now I am paying $178 for the same space. The rents will increase periodically so beware of that. If the gate is broken you won't have access to your storage after the staff leaves at 6pm. I had to rent equipment for an event because I didn't have access to my storage after hours. I arrived at Public Storage at 7:15pm on a Friday night. My gig was at 10pm. To find that kind of equipment that late at night is virtually impossible. Thanks to Guitar Center I was able to get some equipment from them. The staff is frequently unavailable in the evenings and when they are showing storage units so be aware of that. As of today 1-31-18 I am moving out of this facility because I have had enough. For the amount of money you pay you do not get your monies worth. I would do my research before renting here. Make sure to read the reviews carefully. You will find that those who have rented here have similar issues. BTW: I hate leaving bad reviews. Maybe this will make them aware of what the customers are experiencing and make the proper changes to better serve them.
The staff here is great! The units and grounds are well kept. I've used the facility two times. Both times they were curtious, friendly, and so helpful. I will continue to come here when i need a storage unit. Thanks everyone.
Rented a storage today, the customer service was great Vicky and Tabitha were amazing. Justin was very helpful. Definitely happy to rent here.
Tabitha, Vicki, Araceli very great Service Thank you
Viki/tabitha/araceli always help me out and are very good at their job and frendly
Amazing customer service!! Tabitha went way out of her way to give me the best price and best unit to fit my needs. The entire property is clean and well maintained. I recommend this facility for all your storage needs in the San Gabriel Valley!
Entire facility was clean. The employee who helped me (Vikki) was very polite and helpful in explaining the rental process. She took the time to ask me what I was moving and I felt like she card that my move was successful. She gave me a tour of the facility in the golf cart and showed me how to put my codes in. Glad I chose this location!
Excelente servicio brindado por la manager tabitha, vicki y justin muy buenos trabajadores por igual, muy recomendado.
Tabitha and Chelli!! Awesome employees...patient and extremely helpful. Despite difficult customers that I see entering, they handle with professional courteous manners. They provide thorough details with billing...provide extremely friendly service and always greet me with a smile!! Perfect local storage for my important belongings...10 out of 10!!
Araceli was very nice on my first time renting a space. Tabitha very friendly
Tabitha was very helpful and explain everything in great detail. She took her time to show me the Storage and found one that fit my needs. Thanks Tabitha for all your help!
Vicki and Tabitha are great people very nice to me. Very helpful and clean. Prices are great.
Justin Garrison Was very helpful and thorough. Happy with his service.
I had a good welcome everything was good . Vicki I believe was real nice so was Justin and Tabitha . Nice crew
Thank you, Araceli, for your time and help getting a unit set up for my parents.
No bathroom. No carts to go upstairs after office hours.
Tabitha and Anita are the best! Made my move in fun and easy.
Came in to see a space and Tabitha was beyond helpful. Very friendly.
This is the second time I rented here at Azusa and the girls are wonderful!! Thanks Anita, Daisy and Tabitha.
Araceli was a stand out when it came to a cheery disposition, efficient and friendly service. She was thorough in answering all my questions and when I hurried her along(as I was paying an hourly rate on my moving guy)who was waiting in U-Haul for me to rent unit)...she took it all in stride and instead of being annoyed she stepped-up to my pace and quickly explained all the ins and outs of facility and got me all set up so I could get on with the hectic day I was having...Thanks girl! You have a terrific staff there and well-maintained property in Azusa.-Jennifer Hules
The customer service are great,, specially the staff named Patricia is nice and giving me all the details,,,
Thank you Emily and Araceli you both were amazing helpers today and so nice to my 2 boys we need more workers like you 2 girls 😍
Patty did an amazing job with helping us set up our storage!
Patricia was very polite and helpful
I could only say that there are two great persons but was very helpful. I do thank Anessa and Araceli for the greatest help ever. Thank you guys for the great help!
April did an amazing job signing me up and making sure everything worked. I recommend this place if you need storage.
Anessa and Gilbert were a pleasure with outstanding customer care. Guidance to my storage needs were exceeded. Thank you again.
Anita and Anessa made my move so easy! I would recommend this place to any one. Great prices and plenty of storage options.
Patricia has been most helpful and accomodating with our needs. Great rates and great service!!
Patty was great. Thank you
I walked into this location looking for a quote but the staff was so friendly and laid back I ended up getting a unit. Very happy with this Public Storage location. Tabitha, Anessa & Katelyn were all very helpful. Tabitha took me around to all the open units that fit my criteria. At no point did I feel like she was being pushy or trying to sell me something. She answered all my questions and way very upfront about the price. There were no hidden fees. I've had my unit for 3 months and I am very happy. Would definitely recommend to friends & family. Thank you!
Got a storage over summer and Janette was really helpful assisting me with my first storage experience. Got a good unit from the front building and the facility was climate controlled, so my stuff didn’t get dirty / damaged. Too bad I wasn’t able to get a storage on the lower floor/s coz mine was on the third. They have elevators though, but still tiring lol insurance was optional too and the online account/payment was really convenient.
Tabitha was super cool and friendly. I can tell she likes her job. Nobody likes to come put their stuff into storage but her attitude made this experience a little bit easier.
Great location, exceptional customer service. After looking at multiple locations I found this to be the lowest price in town. Pattie and Tabitha did an amazing job at helping me with all my needs and helping with choosing the right unit to fit my needs. Great job! Thanks!
Tabitha & Gilbert very helpful with the service
Chris was very friendly. Got me set up with another unit when I didn't like the one I reserved online. The price was excellent.
Tabitha was very professional and friendly.
Tabitha was professional and make us feel secure about having our belongings at Public storage. Thank you for great service.
They've done away with one month free they are uniform in their corporate procedures. It was a very easy process. The facility in both locations were clean .
I would highly recommend this place! There was an employee that went beyond the call of duty in helping me out. She helped with everything! Thank you Anessa!!
I had a great experience at Public Storage. The worker there, Daisy, was professional, nice and very informative. She is to be commended.
Me gusta el sevicio de Public Storage las chicas que atienden aqui son muy servisiales y atentas como Tabitha,Anita, Dasy.Muchas gracias por la ayuda.
Tabitha and Anita was great help when I got my storage thank you! Best customer service
Was very displeased with the service. Have been previously employed with public storage and the customer service was horrible.
Anita is very helpful. She provides great service.
Had our stuff there for 8 years. It did well despite all the screw ups with the climate control, people breaking in, broken gates, etc. They've got new staff from district down so may be this will get better. The biggest draw back though is there only loyalty they give you is raising your rates every few months. :/
Anessa y La Tabitha tiene muy buen servicio y amables. Mi ayudaron mucho.
Daisy was VERY helpful, I appreciate her help.
Daisy and tabitha thank youu
FALSE ADVERTISING! BEWARE of crooked business practices! They do not honor the reservations and they price they tell you online is NOT the price you will pay. The District Manager, Denise Aguirre, sent harassing emails and phone calls to collect their over charged amounts. Her supervisor Sandy Lau could care less about serving customers, she kept saying well "your daughter signed the agreement," and my response was "no where in your reservation system did it say that price would not be honored if there was a change." DO NOT do business with this place. Horrible service and crooked business practices!!
Anita was great with customer service...
Tabitha is amazing!!! Her customer service is the BEST!! She helped me with the space and showed me how to put the glass dividers together. Thanks for having a manger like her.
Great people. Nice, clean facility. Easily accessible. Somewhat overpriced.
Worst facility that exists if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes, therefo...re my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. See more
Janette was a big help everyone in the office are great cowboy my husband had them all laughing.
Beware! The price you are promised is not the price you will get! I reserved at $58/mo but when it was time to move in the price was almost 3 times higher at $161!!! The confirmation emails that I received had no disclosures nor did employees disclose that "prices subject to change". How can you do business like this? It's very deceptive. The employee was very kind but Public Storage is a bad business. I don't know how this can be legal. I am still waiting for district manger Felipe to call me back. Bad business.
Janette really worked with me on helping out with closing out my brothers storage when he couldn't do so himself, she even called her district manager of my situation. Janette was incredibly friendly and helpful thru the entire process!! \m/
Great harder working place with amazing workers especially Anita. She gets along very well and does a great job at keeping us happy.
Aiman is really help full and nice alwaus greet with smile and property is very clean
They're always having problems with the gate, you have to wait till they arrive to open, which is at 9:30, not good.
Chris and Bianca were great about helping us determine what size of a storage space would best meet our needs. They are both very friendly, and poor Chris was gracious about having to go out in the middle of a downpour to show me my unit. Their facility is clean and well-lit.
Very warm friendly staff Prices are reasonable
It was awesome Bianca helped me a lot and Aimen was also a big help in the quick and easy rental!
So, this is the place to be for all your strorage needs! Making a reservation is simple and fast. Jessica and Justin were very helpful in explaining my options and walked me through every step of the way. They have all the supplies needed to make sure your stored goods are kept in great condition! I definitely recommend Public Storage to everyone!!
Vicki & Jessica good service and friendly
Thank you Vicki and Jessica for your awesome service.
Aiman and the rest of the staff is absolutely amazing!!
Lights too bright at night!
Great service yesterday with aiman at public storage in azusa thanks for being so helpful
The service is absolutely wonderful. All the staff are always so polite when I come in. Aiman especially, she's always so helpful when I need help or have a question. Plus she always greets me with a smile.
clean units, helpful staff.
Nice people that work there
No me gusto por que no tienen luz en interior y en los pasillos no funcionan bien ya se reportaron y nada que los reparan pero para una queja de de uno no tardan nada. Por ejemplo que sale uno despues de la hora y como no con poca luz se hace mas dificil el trabajo.
I have finally found a better living quarter after losing my home eight years ago, and I had nothing but good cooperation from the staff, and a special shout out to Aiman, Faye and the new comer Jessica. Goodbye Public Storage, and, thank you all. Pablo
Aiman was very helpful with showing us the right space and Justin helped us set up the review on our phones
Great customer service Vicki and Jessica
John and Aiman gave us great service today. They were courteous, friendly, helpful, and professional. What a team!!!
Thank you Jodee and Sandra!
Wonderful customer service from Luis.
Luis help me and explain everything. Very friendly staff and clean environment.
Great service, fair price thanks a lot!
John and Jessica were very helpful with my needs
A hundred percent satisfied service was exelent. Thank you Aiman and Jessica.
great place with the best employers here vicki & beatrice 👌🏼😎
Vicki and Beatriz are wonderful
Sandra and Aimin were awesome! Thanks!
Beatriz was really helpful and very friendly, she knew more about the company rules and whatnot than another storage place I had been too. She's very understanding and willing to help with any questions you have, I highly recommend this storage place :)
beatriz. was very good at explaining everything thing to me and every professional...,
Beatriz was friendly and very helpful
My mom just got her storage here ...we where going to pay over 155$ but thanks to Beatriz she got us a better rate of 126$....we left so happy and with a good experience...😊thankyou BEATRIZ
She was very helpful and made sure I understood everything Beatriz
Beatriz me ayudó y es muy excelente
Jessica and Aiman was very helpful and their customer service was great.
Jessica was so helpful!
Jessica was wonderful, love the way how she went out of her way and beyond to help me :) Thank You Jessica!!:D
Excelente atención gracias a lizbeth y aiman. Perfecto servicio.
Mannie was very helpful and was very awesome to us!
Mannie was very helpful she explained every detail about the unit and policy.
Good costemer service by Mannie would recommend
See Vicki she's the best!
Muy bien atendida thank you luis
Brianne and Vicky were a great help
Dorothy was amazing, and super helping is setting up my unit and making arrangements for the rolling cart to help me move. Thank you!
Liz, Brianne and Vicki were a huge help. They helped me find the right size space for what i was going to be storing. Thanks ladies!
Dorothy and brianne were great!
I love this place ,clean and friendly easy to move in. Dorothy was amazing she exceeded all my expectations!
Vicky Brianne and Dorothy were a great help. They are always awesome. Thank you!
Dorothy, Brianne and Jessica were very helpful. Thank you!
Aiman was amazing. We moved units from a larger to a smaller. She did everything to ensure the move was as convenient as possible. Went above and beyond. Also, she recognized me by name.
I had a great experience at this location, Luis & Aiman are very professional and helped me find the right space.
Aiman was awesome, very sweet and helpful! Great customer service.
I had a very pleasant experience at this public storage, I was there to get information on spaces. Luis and Aiman were very informative and provided excellent customer service. I would highly recommend this place.
Very helpful. Clean units. Luis is the best worker ever!!
Luas awesome very helpful very knowledgeable great experience
Luis Vicky Aiman are great representatives and consultant's. Knowledgeable about what's needed for storing you stuff
Thank you to Brianne and Vicki for being so great! Very helpful and friendly. Staff here is always wonderful
Lizz and Dorothy were very helpful. They answered all my questions. EXCELLENT CUSTOMER SERVICE.
Dorothy & Lizbeth are awesome! They always make me laugh when I come in to acces my unit with my mom. Great service guys! Keep it up!
love it nice customer services luis and martha were very helpful
Great price Luis and Aiman are very helpful
no es seguro hay ase 2 años me robaron mis herramientas serca de 5000 dolares perdi de herramientas
Good service, satisfied with everything, it was convenient for us to set up and the staff/ manager was being very helpful on getting us the proper size of unit, will definitely recommend this location to all my friends needed
The only reason I am still at this storage is because of your employee, Aiman Ahmad. She has always been very helpful with all of my dealings. The company has not always made me happy but she has always made things better too the point that I haven't moved yet. I hope you appreciate her as an employee. If you lost her Im sure you would lose more than just me.
Everyone was very helpful! Airman, Beatriz and Carlos. Very nice people.
Carlos and beatrice help me service was great thank you
Aiman, Beatrice, and Carlos provided outstanding service. I will definitely return when I need such services in the future. Hopefully these individuals will still be available.
Nice facility to store big or small items
Aiman very helpful and accomodating...
Very professional the manage Aiman was very helpful, would definitely recommend this place
Very clean facilities. Staff members like Dorothy are awesome,helpful with answers.
I love the way Aiman help me with everything I will love to have her services again in the future thank you Aiman for everything
Dorothy was very pleasant when showing me the various sizes of units available for my storage. She was very knowledgeable and answered all of my questions. Since I was undecided about securing a unit at that moment, she suggested that I reserve one online as they would hold it for 7 days, which is long enough for me to make a decision. I did reserve a unit at a special online price, unfortunately, your computer system was not able to apply that pricing when I came in to get the unit. The district manager was called and was not able to figure out why your system couldn't identify the special online pricing. As such, a credit has to be applied to my account every month for the difference. I was not happy with this resolution. Aside from the staff, who are always very helpful at all times, I am dissatisfied with the following: Unable to have 24-hour access to the unit No access to carts after closing hours Having to leave 2 forms of ID just to get a cart (during office hours) Having to get out of vehicle to enter code to open gate (should have been on driver's side) Having to enter code to get out of the area. Gates should be automatic exit. Having to enter code to call the elevator Inability to get to office without having to drive outside. There is a gate but no door handle to open it to exit. Inability to leave premises if in storage unit near or little after 9pm (there should not be a time limit to exit or at least extend it to midnight). You do not allow enough time for working people to put things and organize their storage unit. Thank you.
Ajman and all the stall go out of their way to help. We have been there almost 20 years. We were there before the inside facilities were built. We move to the inside when they were finished and moved again last year to a bigger unit, in all that time the quality of customer service has never changed. The facility is always clean. We have been all over that property and never seen rodent droppings.The lights always work and the building is always clean. We have honestly looked at other storage site because they are 10 miles from out home. But we have never found anyplace including some other Public Storage facilities that consistently other the quality of service this facility does. We are very satisfied with location, I don't think they you will find better. I highly recommend them to you.
The storage that I rent is clean and secure. Your personnel like Aiman, Dorothy they are very helpful all around what my needs are. Thank you.
When I made my reseservation, they called me next morning to let me know that my reservation was made.. when I got there (5:05-5:10 pm) I didn't know that they closed at 5:00 pm ...Aiman kindly helped me, even though was after hours.... with no problems; she was nice and very helpful took the time to explain everything to me... next day Dorothy was also very nice and kind, she was able to help me by letting me borrow the keys for the carts.. and that was wonderful, I was able to almost finish everything...overall they were great... :)
Recently I went to look at a unit and the property was super clean and well maintained. When I first arrived I was greeted by all three employees there, Aiman, Monique, and Edwin, so helpful and understanding. Will recommend to anyone looking for storage.
The staff can be a little rude sometimes. My unit is in the air conditioned building. The storage itself is almost always clean however I have seen rat droppings and dead cockroaches. The bathroom is always filthy and they lock it when they leave at 6pm. The gate closes at 9pm but if you stay past 6pm you will not be able to use the bathroom. Not sure why but yesterday two police cars were inside and that didn't make me feel good. I have had my stuff here for more than two years and will be taking it out soon. They won't make adjustments if you have been a long time customer and have seen cheaper prices.
I've had a unit with the Public Storage in Azusa for just over a year now and I'm very satisfied. The units are well lit, the location is clean and the customer service is fantastic!! Aima and Dorothy are friendly and helpful. I highly recommend this Public Storage.
This location is a amazing place to keep a unit. The management is so friendly. They keep the place so clean. I have an outside unit and the security of it is just great. This is probably one of the best places to keep a unit.
Martha fue my amable me ayudo mucho a encontrar el espacio que nesesitava y me explico el contrato
I went to Public Storage because it was clean, well maintained and had the size space available I was looking for. Aiman, at the desk, gave the best customer service and helped me decide exactly what I needed. She was very knowledgeable on her products and programs available. I will definitely use the facility again.
I had the pleasure of meeting Aiman at this pubic storage and she made it a great experience! She was so patient and polite with me it made things less stressful.
My Experience was awesome Vicki, was very kind to me and my family. We arrived an hour early to my appointment and Vicki had no problem with my early arrival. She showed us the storage and once we made a decision she prepared all the paperwork and responded to all of our questions. She was very kind by suggesting things that we might use to store things. Vicki, thank you for making the process go smoothly.
Wonderfully helpful and friendly Staff... Aiman went our of her way to make sure our move in and out were seamless!
I am using Public Storage in Azusa for the second time. My first experience was wonderful. Dorothy is great and knows how to assist a customer. I am still moving in my things and hope to have a great second experience. I will post again when it is time to move on.
I have been a customer of Public storage for over 11 years. I have to give praise to Dorothy!!! What an amazing person she is. I needed to move out of my space and needed to contact Corp for my move out and had a HORRIBLE exp with Michelle #7427. Dorothy turned my horrible situation into a wonderful one. She helped with my move out and very helpful. I recommend the Azusa property to all of my friends. Way to go Dorothy and Christian for making my day:)
Aima and Dorothy are very friendly and helpful. Thank you, ladies!! :)
i was referred to this location by a family memeber & since I've been renting at this location i always have a friendly professional experience with the staff... Aiman is always helpful and answers all my questions...
Dorothy flat out told me that there are NO CHANGES TO YOUR BILL and here my bill went up after 6 months. Feel cheated and used for a sale. When I try talking to her, her partner refuses to give her the phone and just tells me to call customer service!!! BEWARE they have higher charges to your bill to "help pay for rent and utilities". Its bs that a multi billion dollar corporation uses their customers as their wallet when they can clearly afford it
Aiman, who assisted us on setting us up with the Storage was very helpful and informative. She explained to us in detail which storage would benefit us more, very professional and understanding to our needs. Thank you very much for your assistance!!!!!!
I was forced to take their insurance at $11.00 per month even though I told them that I was covered under my homeowners policy. Then when I went to another location to make a payment as I was no where near this location and they would not take a payment over the phone, I told them to take the insurance fee off, that i was covered I was told that they could not do it from another location. So far they have taken an additional $55.00 because they lied to me from the start and they can not do anything about the past.... they could credit my account... There are other things that occurred at this location that would prevent me from ever recommending this location, but this should be enough for others to think twice about. let me just say that if you get to deal with "Vicky" in the office, walk out. dont do it. she seems to just be a mean, spiteful, lazy woman.
I went to Public Storage on Azusa Ave, because I had rented there before and had a great experience. Plus it is close to me. The price I got for the unit was the lowest in town and I really appreciated the customer service. Aiman is a great person and went out of her way to help me move in to the unit. It was pouring cats and dogs on the day I moved in and she didn't mind walking to the unit twice with me to make sure I was happy. I really recommend this place, it is clean and very accessible.
Aiman and the other employees are helpful to my family's needs and questions. The property area is kept up clean and accessible. Thank you...
Aiman is a grate costomer service
Amin and Dorothy, Have been of great assistance everytime I come to public storage.... I always appreciate their kindness and great customer service. Merci, Johnny Fraijo
Every time i come in to make a payment or need help or have questions Monique and Dorothy have always answered my questions or helped me to the best of their ability. I have always felt welcomed every time i walk in. And prefer walking in then paying my bills online for this reason. And i also have peace of mind knowing my stuff is safe here. Great! Place to store your belongings
No upsale and excellent customer service by Aiman.
Awesome... The lady there, her name is Monique, was very helpful and gave me good customer service. She had good communication skills, showed me around, and gave me different options to choose from.
We needed to bring our cost down by re-storing elsewhere. I found online an attractive deal to have the same space I was in to another one at a better price. The staff was helpful in placing us in a spot as well as demonstrating excellent Customer Service.
Husband and I were very please with the service provided at this location. We need a rather large space and looked at a storage facility nearby, but it was awful. As we were heading home, we saw this place and checked it out online. We were able to make a reservation for the exact size space we need; we got an email confirmation immediately, and within 30 minutes had received a phone call to make an appointment to meet the staff, see the space, and sign a lease. At the facility we met Chris, who was extremely professional, knowledgeable and friendly. He gave us a tour of the facility and our space - all very clean, explained the details of our lease, offered email copies of the receipt and lease agreement (I hate paper!), and explained how to make payments online. He showed us how to access our space most easily, and seemed genuinely pleased to do business with us. I highly recommend this facility.
I have had a storage unit here for 4 years. The staff had always been very helpful and the facility very clean. I want to thank Dorothy for always helping me if I had questions and always checking with me to see if there was anything I needed. I would recommend this facility to anyone needing a unit for short or long term! Thank you again Dorothy for all your help!!!
This review is a few months late but, wanted to provide my 2 cents. Dorothy was very helpful when opening and closing out of my garage space. She provided feedback on potential space needed and answered all of my questions. Definitely recommend. (Sorry for the late review Dorothy and thanks again for all your help!)
Dorothy was extremely helpful and knowledgeable. The facility is very clean, the only negative is that parking can a challenge for the building that my unit is in.
I've had storage unit on a different locations, but nothing better to Azusa location, I find it clean, all the time, costumer device is great,Dorothy is a great attendant; I'm happy with the service, highly recommended.
Aiman was such great help and help me out with all my questions
Chris and Aiman where great people for my first visit here, there customer service was awesome.
The manager Aiman is wonderful she is extremely helpful in finding the right service to fit your moving and storage needs.
This Public Storage had great customer service. The person who helped me, Chris, did a great job of helping me in a time of need. I highly recommend this public storage to anyone!
After being introduced to the need of storing items my choice after many places was Public Storage. The close proximity of the Azusa location, its cleanliness and helpful staff help keep the reputation up. Easy to use facilities and the on site manager Aiman will make your needs a reality that much faster.
Great place to rent from! Well worth the money. Very convenient and super easy to access. Management was really great, especially Dorothy. Super friendly and will help you out with anything you need. I'd definitely recommend this location.
Wonderful service here at Public Storage in Azusa! Dorothy was extremely helpful and kind.
This is the primo storage provider you can find. Locker was metal with cement floor -- clean, dry, well-lighted. Halls are also cement, so rolling carts move easily. The facility was always clean and well-maintained, and the staff was friendly and helpful (even when I was closing out my locker and leaving, helped by Dorothy). I used a unit there for five years, and I was well satisfied with the facility and the staff.
Very helpful staff! Aiman was very professional and accommodating to our storage needs. She was great at assisting us selecting the right size storage and answering all of our move in and move out questions. Also, the facility was very clean and secure.
My name is Monalisa Y. Bea-Mone, I have stored with Public Storage in the city of Azusa, Calif. for at least 10yrs. now and have always received the best service. I would also like to mention a couple employees there who have always given me respect and every consideration that the company has to offer. They are "Aiman and Dorothy. I would also like to mention their district manager "John". Thank You all so much! .......Monalisa
Great People. I love the service. I recommend this place to everyone
Friendly service Monique was really helpful
Trevor was amazing, supper helpful and showed me all the units I was interested in without any problems! Great experience.
Very quick and courteous. Monique is very knowledgable.
Aimen has delivered EXCEPTIONAL customer service every time I have spoken to her. She assisted me with setting up my account, showed me where my storage unit was located, and even sold me a few items that I didn't think I needed. She has been AWESOME and AMAZING!
Aiman provided great service.
I came to rent a storage and trever, Chris and Aiman were great and it's like talking to ur friends ... I give this site a 100 it's awesome
I am so happy with my space security and excellent customer service
Very good service From The Staff Exspecially 'Aiman' Who I Met At Public Storage.She Exspain The Info Fast & Mad Me Understand My Account,She Show Me A Bunch Unit Prices & There Sizes On A Chart & Took Me 2 My Unit..The Place Is Very Clean,& The special That She Exsplain 2 Me When I Called,4 First Time Renters.Soled Me & The Price After Words If I Had Stay Longer, Made It More Apilling.I In Joyed My Stay Event Though It Was Short.But Keep In Mine I Will Return If I Move Again (I Hate Moving)..So Thank U Mrs.Aiman & The Team..& Have A Bless Day
Great service with urgency, positive vibe, Chris took the time to explain the agreement and locations. Affordable rates great help. Chris was awesome!
Great, experience. They waited for me by 2 minutes after they closed and were extremely helpful and professional. Kudos to Chris and Aiman didn't make me feel like a bother. They provided red carpet service!!!!! And didn't miss a detail!!!
Trevor and Dorthy were great, explained in detail and made the process easy. When I searched on the website for a deal, I saw the offer and made a decision to sign up with Public Storage, a company that has been around for a long time, but I thought the offer on the website was misleading, It says Total Cost to Move In is: $23 But once arrived there were several other fees that was not clearly stated. I ended up paying $51.61 Which is completely different than what I was expecting to pay. This is the only concern I had, a total surprise once I arrive. It would be nice to know what to expect of any additional fees that might be added, so we are prepared upon arrival. The Customer service is amazing, I appreciated both Trevor and Dorthy for their Professionalism and friendliness.
I have been a customer for a couple of years now and find the facility to always be clean and well lit. The real difference between this storage facility and others in the personnel. I have had many dealings with Dorothy at this location. She is always able to greet me by name and with a smile. She seems to anticipate my needs and is always able to make great recommendations to solve my storage problems. Dorothy exudes great customer service skills and she is the reason why I stay with public storage when I could find cheaper deals elsewhere. I would definitely recommend this facility over all others, just because of the personnel such as Dorothy. Dorothy and the others at the facility really care about the customers.
Recently I went into this location to pay my bill. I was greeted by Monique, who took care of me. She made sure the unit was working out for me and asked if I needed any packing supplies. She made me feel like she cared about my stay. I love the facility and I would recommend this to everyone who needs a storage. I would like to thank monique for her excellent customer service.
Monique helped me so much while I moved in and was so friendly. She helped me find the right size. I would recommend this storage to anyone looking for one.
This property is always well maintained and clean. It is well lit with a great security system. The property staff are always pleasant and professional. One employee that stands out is Aiman. She is consistently helpful and willing to work with the customers to address their problems. She is very knowledgeable and very personable. She has the ability to greet most customers by name and develops a working relationship with them. I've been a customer with this location for over 10 years and would say the Aiman truly cares about public storage and it's customers.
I have been a customer with Public Storage for a few of months now and I love it! Thank you to all the staff who treat me like royalty. Aiman is a really great manager and runs a smooth, clean, friendly business. Keep up the good work everyone. See you soon. Blessings on all of you today and always.
I want to take a moment to express my opinion of this public storage site and it's wonderful staff. I maintained a unit at this property for over 2 years. My experience was always pleasant with the staff and the property was always neatly maintained. The manager Aiman is the best. She was always willing to go out of her way and do anything she possibly could to help at any time. The customer service she provided was always top notch. As it was plain to see even through her staff. The staff always maintained the high standards that Aimen provided on a daily basis. There is not another storage facility in the area that I would recommend before this one. And I have lived in this area for over 20 years and have used several other places in the area, but there are none that compare to this Azusa site. They stand alone in service, price and overall customer satisfaction. Thanks again also to Dorthy, Chris and the rest of the wonderful staff.
Aiman was great at walking me through the processes of any storage issues I've had to date. She also helped alleviate any pre storage application jitters I had which made for a smooth transition for an already intense moving process.I appreciate her hard work and service that made what was a hectic experience bearable! Thank you so much for all you do Aiman and the staff at Azusa Public Storage!
I was pleasantly surprised today when I helped my Mom move from one storage unit to another within the same facility. Aiman was so very helpful with the process by recommending a better storage unit that fit my Mom's needs to a Tee. Aiman was very professional, friendly and respectful. I will recommend the Azusa Public Storage in the future.
Had my apartment stored up in this location for over three years and had no issues. The property is well kept and the staff is very friendly and helpful. They were very accommodating and understanding when I needed a 50-foot moving trailer to park on the property to relocate my items to Illinois. I had an inside, conditioned unit in the main building and found it to be a very nice and clean facility.
I had a very positve experience with Dorothy and other employees. They helped make my transition go very smoothly.
I highly recommend this Public Storage Location. Because I have been a renter of a number of different storage locations throughout Southern California and in New York City, I have had the opportunity to observe facilities that are well run and or managed. In this case, the Azusa Public Storage is clearly the best location I have encountered. It is managed by a wonderful woman named Aiman who has proven to be extremely helpful to me and my family over the past couple of years. On numerous occasions, she has helped me address my changing storage needs and the handling of my account. For me, this has been a real plus because I live so far away in NYC. It is these unexpected personal touches that set some business (even franchises etc.) apart. Thank you Aiman and Public Storage Asuza - Keep up the Great Work!! Gary
What makes the difference between a good experience and a bad experience at any storage facility boils down to the people who work there. That being said, whenever I go in and out of my storage units, or when I pay my monthly bill, Aiman or Dorothy (and sometimes both!) are usually there with their calm and reassuring attitudes to help me through whatever issues arise. Thank you "Doctor" Aiman and "Doctor" Dorothy for helping lower my blood pressure and smooth out some of the rough edges in my life.
Today I joined public storage for my first time and everything went by smoothly thanks to Chris who let me know detail by detail everything I had to know so he was of great help.
Me and my mother in law were looking for storage and thank god we went to this place, we were helped by a young man named trever who was absolutely amazing at helping and explaining the process too us! This property was actually very clean compared to the other storage places we went and i love that fact that you need a code just to go to your floor on the elevator makes me feel very safe. overall very good experience(:
I've had a storage space here in this location for a few years now, Aiman is very helpful and shows she cares about my experience there as a tenant. I can always count on her and the other staff members to answer any questions or concerns that may arise. I would definitely recommend any friends and family to this location for any storage needs. Thanks Guys!!! :)