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Address

28111 Kelly Johnson Pkwy
Valencia, CA 91355

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

661-704-3004

661-704-3004

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

661-704-3004

661-704-3004

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x5'
    Online only price
    $ 53/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Downstairs/elevator
    $ 53/mo $106
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 57/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 57/mo $114
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x14'
    Online only price
    $ 232/mo
    Large 10'x14'
    • Inside unit
    • 1st Floor
    $ 232/mo $ 232
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Valencia Storage Units Near I-5

Find Valencia storage units just off I-5. Public Storage in Valencia is here to help with your indoor storage and outdoor storage needs so you can get organized just north of Santa Clarita.

Small Valencia Storage Options

Enjoy trips to Castaic Lake State Recreation Area without the extra clutter at home by stashing camping gear, hiking boots, and fishing supplies in a handy 5x5 storage units. If you need more room for rafts, mountain bikes, or canoes, we also have 5x10 storage units that can give you even more room.

Medium Valencia Storage Units

Local families who are running out of room at home will love our 10x10 storage units to get extra furniture and appliances out of the way so you can stretch out in your space.

Large Valencia Storage Units

If you need a little more room, 10x15 storage units can hold the contents of several bedrooms.
For large hauls, including temporary storage and business needs, our spacious 10x20 storage units can help with your most ambitious projects with five rooms of storage space.

Valencia Car and RV Storage

Need to park an RV or boat between exciting excursions? We also have a selection of covered parking available, so you can get your driveway back. Speaking of adventures, with Six Flags Magic Mountain just down the road, you can store your stuff and catch some thrills in the same day.
With both indoor storage units and outdoor storage units at this Valencia storage facility, you're sure to find the best self storage selection for you. Use our eRental program to book a contactless move-in today!
For more storage options nearby, you'll also find plenty of storage units on Bouquet Canyon Road and Golden Triangle Road.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 362)

February 12, 2024
Google Public Storage Antoniette Pauliri
gloria is awesome i come atleast 3 times a day for stuff to take boxes shipping lables ect for my business i run into her atleast 2 a day, she is very nice property looks good and at the moment nothing to complain about in general the facilty is very well mainited and the customer service and the priority to help has always been present. I've encounter Gloria and i have encounterd the other gentlemen and both are great! Gloria is the one at the property majority of the time overall very happy with what i've recived from the employees! 100,000 stars for both! -Anotoniette
February 12, 2024
Google Public Storage Britton Hein
Gloria is great the unit is well kept my move in went super easy and smooth! Easy process with great employees!
February 10, 2024
Google Public Storage Jose Cisternas
Gloria es increíble muy buena me ayudo con la reservation que estava teniendo problemas muy amable y atenta con su trabajo excelente servicio y recomendable
February 7, 2024
Google Public Storage Luci Costello
I love gloria property is clean and is well mainted I'm always greeted with the smile and she always is willing to help.
January 31, 2024
Google Public Storage nancy gonzalez
Isaiah was very helpful. the place is clean and very welcoming , all employees gave good customer service, Gloriana was very nice an helpful as well
January 26, 2024
Google Public Storage Elizabeth M.
Isaiah was wonderful with helping me today. My phone was stolen a couple weeks and ago and everything has been so stressful. He made my experience dealing public storage, paying bill and adding the app to my new phone absolutely wonderful. Isaiah is a treasure and wonderful asset to public storage.
January 4, 2024
Google Public Storage Jacquline Bullock
I LOVE GLORIA SHE IS THE BEST SHE HELPED ME SO MUCH HER CONVERSATION AND INTERACTION WITH MY FAMILY AND ME ARE THE BEST LOVE YOU BABY GIRL AND THE FACILTY IS WELL KEPT AND CLEAN my storage needs have been met with every single thing I need
January 4, 2024
Google Public Storage Korinna Alvarez
Gloria did a great job with explaining and helping me out with my needs I was stuck and she help me, my unit is good and clean best prices out here customer service 20 starts
January 4, 2024
Google Public Storage Shenelle Trujillo
I had an amazing experience with Gloria she was amazing can't say that about customer service but she made me keep my business with Public storage after being hung up on my them. Gloria saved my business with Public storage I got my inside unit nice and clean hallways are in goods condition. Overall great service from Gloria in the office
January 4, 2024
Google Public Storage Sean McDowell
Gloria is nice very knowledgeable
January 4, 2024
Google Public Storage Juan Andrade
Shoutout Gloriana! She’s amazing at her job ! Also very helpful and hardworking! Highly recommend storing at her property
December 28, 2023
Google Public Storage Angela Black
They do not know, but the policies are each person tells you a different thing they have poor big business practices, and they nickel and dime you for everything go somewhere else
December 4, 2023
Google Public Storage Bobby Wilson
Edit: Claire kindly corrected a past billing mistake and extended my current rate for a few months, so I'm updating the rating from 1 to 4 stars. I've paid for a 8x10 drive up unit for over a year now. Price has gone up on me every 6 months by 20%!! (After a year it is $247/month and going up again next year) The unit is absolutely infested with spiders. I grabbed a pair of pants from the unit and put them on the next day, only to be bit by a huge black spider on the back of my knee. I watched a mouse run in the door a couple weeks ago and saw a dead one in my unit today (see attached picture). I've been enrolled in auto pay since I started the rental. Randomly, I get a text that I missed a payment. Immediately go online and find a $30 late fee. Auto pay shows to be disabled even though I never did that. I tried to call this office 5+ times. Left 2 messages and never heard back. Left work early twice to drive there during their office hours and no one was there both times.
November 29, 2023
Google Public Storage Kimberly Noll
Gloria was amazing I love her so much! She’s the best helped me with my situation and I can only wish public storage appreciates her the way I do!!! Clean property
November 27, 2023
Google Public Storage Shane Fairbrother
Gloria was amazing she help me save a ton of money! The property is super clean and the facility in general is good amazing help and very knowledgeable thank you
November 16, 2023
Google Public Storage Hi5 Tony
Great love it Gloria is amazing
November 7, 2023
Google Public Storage Dalton Kutsch
doors locked during business hours cant get anything on phone. whats the point
October 28, 2023
Google Public Storage Salvador Gonzalez
Senorita Gloria exelete servicio muy amable y la officina y propiedad muy limpia
October 26, 2023
Google Public Storage Kimberly Stuart
Gloria is great she went above and beyond for me I loved it here and rented at ps because she was the sweetest clean facility as well office smelled amazing!!!
October 16, 2023
Google Public Storage Teresa Chavez
Gracias por la ayuda gloria y propiedad limpia me gusta la location ella es siempre muy buena con migo
September 17, 2023
Google Public Storage Lino R Girardi
September 13, 2023
Google Public Storage Nancy Jo Evans
Love the service from gloria all the time
September 11, 2023
Google Public Storage Narciso Mangune
14 hours later i met gloria she was pleasant and my unit was ready to go for me property is in great shape
September 9, 2023
Google Public Storage Ben Perez
Gloriana was an amazing helper and especially with helping me with the storage information such a huge help. The place was well organized and great service overall. Thank you , Ben
September 6, 2023
Google Public Storage Magaly Prince
Great service and patience from Gloria showed me a total of 4 units and took her time clean facility!
September 5, 2023
Google Public Storage Three Angels Mary Anne Simons
What amazing service from Gloria! I loved her attention to detail and my concerns. Well kept facility inside and out.
September 2, 2023
Google Public Storage ramona carlos
Sam is awesome!
August 29, 2023
Google Public Storage Manuel Torres
Gloria was sweet she spent time with my wife and I helping out needs and explained every single thing my unit was clean and appropriate price
August 28, 2023
Google Public Storage William Jang
Transfer process was good and easy facility was super clean and unit in good condition Gloria made this process the best and stress free.
August 27, 2023
Google Public Storage Rosezina Moore
Clean property nice girls
August 26, 2023
Google Public Storage M Mc
I loved Gloria I needed a bigger unit and she made the transfer nice and easy! She helped me with the app and find the unit that worked for me!!! Property is well kept and I can see she takes pride in keeping it clean!!!!
August 25, 2023
Google Public Storage Kapinga Brown
Great service clean family and loved the app Gloria went out of her way to help me with my unit here and palmdale loved it
August 16, 2023
Google Public Storage Carlos Hernandez
The propertyis clean and outsanding service always from gloria I like the app
August 16, 2023
Google Public Storage Quincy Chopra
Clean place I like it
August 10, 2023
Google Public Storage FJ7427
Gloria mentioned to me that she is from this location but I’ve been running into her at palmdale and she is amazing just wanted to mention her for her property as well! Palmdale is clean so I’m sure her property is amazing clean too! Love her attention and service.
August 2, 2023
Google Public Storage Michael Cedaino
I was helped by Gloria today the property is really clean and the facility in general is amazing. Always asking how my unit is working out. Great service.
August 2, 2023
Google Public Storage Clarence F. Romana
Clean property easy and great service Gloria has always been so nice to us. Anders any questions I have all the time
July 24, 2023
Google Public Storage nancy acevedo
Gloria did a last minute rental with my mom and i took her time to explain everything to us clean facility and unit good service and she did not rush me even with her closing in soon
July 20, 2023
Google Public Storage Daniela Aviles
Get Gloria right as soon as she got to the office she was amazing clean property and showed me unit and app
July 20, 2023
Google Public Storage Ruben Amarillo.
Señorita gloria muy buena gente mi unidad siempre limpia y propiedad también bańo en orden y muchachas disponibles todo el tiempo encantado
July 20, 2023
Google Public Storage Jennifer Richards
Gloria i could go on about your service but i want to say thanks for always helping me carts are in great shape propety is clean elevator smells great Xoxo jenn
July 17, 2023
Google Public Storage Christine Jacobson
Amazing service from Gloriana and Sam!!! Clean property and amazing service app is great and unit and property was clean
July 6, 2023
Google Public Storage Alex Lopez
One of the worst managers I've ever delt with, terrible customer service from a manager!!! if anything that has her to be involved she will just ignore a paying customer!!! If you have a problem here you should call corporate if you want something done.
July 5, 2023
Google Public Storage Young Holsey
Amazing service from. Gloria
June 6, 2023
Google Public Storage Derrick Williams
Amazing service from Gloriana fast and easy rental process clean facility
June 2, 2023
Google Public Storage Manuel Gurrola
I have the pleasure of being a long time tenant at this location I have met 2 property managers and now have the wonderful experience with Gloriana and by far Gloriana has been the most helpful and pleasant even with the heat on Monday she changed my lightbulb in my unit property is always well maintained isle are clean carts are well taken cared of elevators are super clean and the bathroom always smells amazing overall amazing property and staff my stay has come to an end but I will recommend everyone to rent at this location shout out to Gloriana and as always a great pleasure and thank you for always being able to help me and my family out. Cleanest and most wonderful service from this location!
June 2, 2023
Google Public Storage Luz Ponce
Clean facility girls are nice and informative. Good rates.
May 10, 2023
Google Public Storage Su Kim
May 7, 2023
Google Public Storage Clara Kim
Lady with the mustache is heartless. They stole $4,000 and kept my stuff.
April 27, 2023
Google Public Storage J M
Sam is great! Wonderful customer service, goes above and beyond. She made the whole process easy and very detailed. Thank you
April 20, 2023
Google Public Storage Jamie Shay
Overall an excellent experience! Nicole and Gloria at the office were so helpful, kind, and answered all of our questions plus gave good advice. Location is convenient and easy to access. The storage unit that we rented was decently clean even though it was one of those outdoor drive ups.
April 16, 2023
Google Public Storage Fuck you
I wish I could rate better but the way they charge their customers who have been there for years is ridiculous. I've never worried about my stuff being stolen at this facility which is a definite plus. The price just keeps increasing though, with no stop in sight. I can understand reasonable increases over time, but not the way they did it.
February 10, 2023
Google Public Storage Jeff Winner
Was a A++ experience!
January 29, 2023
Google Public Storage Adriana Casillas Estrada
Gloriana helped me out today with my units
January 19, 2023
Google Public Storage Cleophaus Gates
I received amazing service from Gloria today amazing!!!!
November 21, 2022
Google Public Storage King African
AMAZING SERVICE FROM GLORIA SHE WAS A PLEASURE TO WORK WITH BECAUSE SHE TOOK HER TIME TO EXPLAIN TO ME EVERY SINGLE THING SHE HAS MADE MY LIFE AND MOVE LESS STRESS-FULL HOPE MANAGEMENT APPRECIATES HER
November 5, 2022
Google Public Storage Nick Guerra
The staff is very helpful.
November 2, 2022
Google Public Storage D. Thompson
Samantha is amazing. She made our check in easy. She was very informative and helps us with all the questions we had. She is an asset to this property. 5 stars are for her.
October 21, 2022
Google Public Storage Yami Andrade
Had an amazing experience at this location. Gloriana was very helpful and professional. The facility itself was clean and well managed, would definitely recommend it! Thank you for the great customer service
October 4, 2022
Google Public Storage Pariente Talivan
Excelente servicio de la muchacha hoy encantado con la propiedad muy limpia y la señorita gloria 20 estrellas
September 25, 2022
Google Public Storage Tempesstt Jaackson
Everything went smoothly with the help of samatha she was really great with the whole process. Thanks sam
September 24, 2022
Google Public Storage Brian Topper
Samatha a great pleasant help!
September 14, 2022
Google Public Storage Winteryear Studios LA
Increased rent 80% without notice and is in clear legal violation under California Penal Code 396(a),(9) which states: (a) The Legislature hereby finds that during a state of emergency or local emergency, including, but not limited to, an earthquake, flood, fire, riot, storm, drought, plant or animal infestation or disease, or other natural or manmade disaster, some merchants have taken unfair advantage of consumers by greatly increasing prices for essential consumer goods and services.  While the pricing of consumer goods and services is generally best left to the marketplace under ordinary conditions, when a declared state of emergency or local emergency results in abnormal disruptions of the market, the public interest requires that excessive and unjustified increases in the prices of essential consumer goods and services be prohibited.  It is the intent of the Legislature in enacting this act to protect citizens from excessive and unjustified increases in the prices charged during or shortly after a declared state of emergency or local emergency for goods and services that are vital and necessary for the health, safety, and welfare of consumers.  Further, it is the intent of the Legislature that this section be liberally construed so that its beneficial purposes may be served. (9) “Transportation, freight, and storage services” means any service that is performed by any company that contracts to move, store, or transport personal or business property or that rents equipment for those purposes, including towing services.
September 13, 2022
Google Public Storage Henry
Advertises AC controlled storage for indoor units, then why is it hotter inside this building then outside during the summer? Ever heard of cleaning or maintenance? There’s spiderwebs and dirt everywhere along the staircases as well as The ceilings. Put some of our rent money to good use and touchup the holes and marks on the walls!! There’s soda spilled all over the wall of the units across from mine and mine and on the floor that has not been cleaned up in so long that there’s an ant infestation now!! Took them over three months to fix the bathroom for tenants to use when they’re here at the storage facility. Three months is a ridiculously long wait for a bathroom plumbing issue to be resolved. I’ve had my unit here for 2 years now and have seen the property go downhill sadly. Previously rented at the nearby location next to Mountasia for 2 years as well and had no issues their. Manager was amazing!! Sadly I can't say the same for this location... With the amount of money we pay each month for these units, I honestly expected more from the management. Sadly disappointed that I even have to post this. I hope this will actually get your attention, so the much needed problems of this site will be resolved, as they have been ignored so far.
September 10, 2022
Google Public Storage Nicholas Fuentes
Amazing service from gloriana
September 7, 2022
Google Public Storage Susan Margotta
Great service from Samantha.
September 5, 2022
Google Public Storage Miles Schirra
Gloriana did great and explained everything very helpful
August 30, 2022
Google Public Storage Gabriela Baerje
We came in frustrated because the site was not letting us "skip the line" and we were not able to complete the rental process. But Samantha was super nice and very helpful. She even saw us looking like stray dogs in the heat and offered us bottled water. Went above and beyond for customer service! Yay, Samantha! The storage facility is very clean and well-kempt!
August 20, 2022
Google Public Storage Alexis M
Very clean storage unit in Santa Clarita. Samantha was very informative and helpful for my parents and I as it was our first time renting with Public Storage. Easy process and she walks you through it clearly.
August 13, 2022
Google Public Storage kevin wilmore
Gloriana is amazing!!!! And sooo sweet we had an awesome experience
August 6, 2022
Google Public Storage Danielle Jimenez
Thank you so much Samantha for your help today!!! Great tour and clean facilities!
August 2, 2022
Google Public Storage Stephanie Smith
Gloriana was amazing thanks for your help and knowledge
July 2, 2022
Google Public Storage Lisa Dabovich
Gloriana did my rental and was very nice! Wonderful service and recommend me quilts for my stuff and I bought 2 of them
July 2, 2022
Google Public Storage Felicia Breland
Gloriana helped me Download my app and do a transfer she is amazingly sweet every time I see her on the property!!
July 2, 2022
Google Public Storage ERIC PARK
Amazing service from representative Gloriana she is very knowledgeable 2000000 stars for her
July 2, 2022
Google Public Storage Michael Lewis
Very pleasant experience with Gloriana today
July 1, 2022
Google Public Storage Deanne Caldarelli
Gloriana took my payment early morning she is so nice! I love her!
June 11, 2022
Google Public Storage Doulos Pezlo
All I can say is Gloriana wow!!! Amazing amazing person! She is the best at here I’ve met other people but she goes above and beyond for me all the time I’ve been here’ thank you for all do!
June 6, 2022
Google Public Storage Linda Celaya
Gloriana took my payment and was very nice property is super clean
June 4, 2022
Google Public Storage Merdedes Esparza
Gloriana me audio con mi Cuenta y descargar la application excellence servico
June 3, 2022
Google Public Storage George Packard
Gloriana rented me a unit and she was very nice and helpful thankyouso much
May 10, 2022
Google Public Storage ashley perez
Gloriana was the best! She was so helpful when I was looking for a storage unit. She made sure to help me find something that would fit everything I needed. She also was so clear and thorough when explaining all the fees. Beyond happy with the customer service provided!
May 6, 2022
Google Public Storage Alex Raaen
My girlfriend and I are renting a unit here. Unit is great. Samantha was extremely helpful, some guy I talked to when I first tried to reserve a unit told me the wrong info but Samantha helped me fix everything. She’s the reason I’m still renting with public storage.
May 5, 2022
Google Public Storage Jared Broyles
Great service fast and prom very helpful
April 24, 2022
Google Public Storage A Ward
This is my first time renting a storage facility and the process was easy. From speaking with Ahmet over the phone to secure my reservation to meeting Rafael and setting up everything, my experience was uncomplicated. Rafael is personable; he explained the policies and answered all of my questions.
April 5, 2022
Google Public Storage Rosa Diaz
March 1, 2022
Google Public Storage melvin lacey
Rafael and the team here have been wonderful. He has taken care of my needs and more. Wish I could I give them more than 5 stars
February 9, 2022
Google Public Storage Christine Faas
Wonderful, friendly & helpful staff!
February 2, 2022
Google Public Storage Veronica Sandoval
I had a great experience at this location the customer service was great and they answered all my questions !! I highly recommend this location if you ever decide to come ask for Gloriana she was amazing!
January 16, 2022
Google Public Storage Aaron Del Real
Carly the property manager was a huge help. Very professional!
January 15, 2022
Google Public Storage Alex Cuevas
December 31, 2021
Google Public Storage Ruby Tuesday
Carly was very informative with the questions I had. Great customer service thank you
December 11, 2021
Google Public Storage Melissa Merten
I’m so thankful for Carly, she is so helpful and she gave a great service!
December 5, 2021
Google Public Storage Dave Lamson
Carly went above and beyond answering all my questions.
November 5, 2021
Google Public Storage yanne gomez (yanne)
Worst experience with public storage I have ever had. I would recommend getting business elsewhere. We told CARLY we were going to rent a storage out and she said we could do it online since it apparently did not matter how we paid. She proceeded to rent out the storage unit, probably to someone white & richer able to pay more on the spot. This place is a scam.
November 5, 2021
Google Public Storage Leyla zuno
They young ladies in the office helped me out the other day and they were amazing! Great customer service I’ve received from them!
September 20, 2021
Google Public Storage Sandra Davidson
I had the best experience possible at a storage unit business!! Carly is an ANGEL!!
September 8, 2021
Google Public Storage Maria Moreno
Finding a public storage with nice people can be a bit difficult sometimes. Coming to this storage was a good idea. I met gloriana she is really nice! Talking with her was easy and I enjoyed it, not many are good at talking because they feel weird. I overall had a good experience at this public storage thanks to Gloriana. :)
September 2, 2021
Google Public Storage brlopez70
I recently rented a space there and was helped by Karly. I was amazed by her friendly and helpful attitude, and her willingness to go out of her way to make my experience a positive one. So far so good...!!
September 1, 2021
Google Public Storage jared ramirez
Gracias Gloriana por tu ayuda pensé que ocuparía algo más grande, pero gracias a ti encontré algo más pequeño y me ayudantes a conservar dinero. Mi familia y yo te lo agradecemos
August 24, 2021
Google Public Storage Fabiola Casillas
Your employee Gloriana was very helpful to me today I was looking on renting a storage but I had so many questions first and she was very nice on helping me answering my questions will come back and ask for her !!
August 13, 2021
Google Public Storage Paul Cohen
Wow what a class act place this is and Manager was on it and didn’t mess around
August 4, 2021
Google Public Storage Giselle Alva S
Very helpful staff! Will get you situated fast with no hassle. Thank you guys for making moving easy!
July 21, 2021
Google Public Storage 710 CONCENTRATE
July 11, 2021
Google Public Storage Ziad .Z
The space is always clean. Very happy with the service.
June 26, 2021
Google Public Storage Michael G
Very well kept facility; Kudos to the staff. Carly goes above and beyond to accommodate her customers; she is a credit to this establishment.
June 13, 2021
Google Public Storage JIMI GRAHAM
This is a very nice property. That being said, Carly the property manager is simply amazing. I'm at the property almost every day and she seems to be everywhere. This location is in the middle of a refurb and Carly is leaving no stones unturned. I've made several inquiries and even in the midst of the "refresh" she is happy to answer any and all questions. Every issue I have inquired about she has resolved or expressed her plan to correct or rectify. Carly is the best property manager I have had the pleasure of working with. I recommend this location to store your personal or business items.
May 29, 2021
Google Public Storage Jacy Patt
May 8, 2021
Google Public Storage Dana Mosbarger
Hidden gem! I happened to be driving by and spotted the Public Storage sign and thought I check it out. It wasn’t the closest one to where I was but after speaking with The manager Gerardo I knew this was the place. Gerardo is friendly, kind and professional. He relays information in easy to understand language as if I was talking to a friend or neighbor. He is extremely helpful and returns calls right away. Gerardo made a very stressful time so much easier.
April 29, 2021
Google Public Storage Sala Best-Holder
My experience at Public Storage was a hassle free and pleasant one. Gerardo was exemplary and gracious going over all of the details to secure a unit. Also, Kudos to Maria at the “sister” location who guided me here to secure an available unit. Nice team effort!
April 27, 2021
Google Public Storage Marilu Fresquez
Gerardo was very helpful in explaining and answering multiple question I had. Excellent service!
April 3, 2021
Google Public Storage Markito
I had absolutely an awesome service on the phone with Gerardo. He explained everything I needed to know and he patiently stayed on the phone with me until I completely finished my reservation. 5 stars service for sure. Thank you Gerardo.
March 31, 2021
Google Public Storage John D
The manager here deserves a darn raise! Always happy to help his customers and provides exceptional service. Thank you public storage and gerado
March 24, 2021
Google Public Storage Kathy Duque
Gerardo was so incredibly helpful in finding me a storage unit to suit my needs. He made the entire experience very quick, super easy and equally enjoyable!
March 13, 2021
Google Public Storage Brian Reyes
gerardo is awesome he went the extra mile to help out great customer service!!
February 27, 2021
Google Public Storage Michelle Smith
We had such an easy move in! Gerardo was so helpful! He brought us the moving cart without us even having to ask. He then went and helped us bag up our mattress correctly and he was just such a nice person!!!! Thank you so much for helping us out and being so amazing! Without his help we would have been lost! Also the storage unit was very clean and easy to locate! I am very happy with my purchase!!!
February 19, 2021
Google Public Storage Nelson Hull
Gerardo is a saint. I appreciate all he's done for me during these times. Truly a gem!
February 9, 2021
Google Public Storage Brian Coleman
Geraldo was very professional and helpful. He took the time to look up other locations to find the best storage and price for me. You can tell that he enjoys his job and helping people.
February 3, 2021
Google Public Storage Theresa Falcioni
It has been a pleasure seeing Gerardo when ever I go into Public Storage. He has great customer skills and is very knowledgeable. It has been an enjoyable experience every time I go into Public Storage.
January 27, 2021
Google Public Storage Kc
I see Gerardos name all over these reviews and it's no surprise. Excellent customer service skills, extremely professional attitude, and has been a delight throughout this entire move process. Public Storage has really outdone themselves with hiring this young man, and I hope they know his work ethic value enough to ensure they keep him around for a long time. Not everyday you get a genuinely happy employee at a storage facility.
January 20, 2021
Google Public Storage FKHAN
This location is amazing. Clean and secure. But best of all is the manager Gerardo, he's an amazingly helpful gentleman who will go above and beyond to help good customers. Gerardo and Public Storage have helped me and my family make moving easier and more convenient. Thank you.
January 10, 2021
Google Public Storage Ada Pham
December 31, 2020
Google Public Storage Heather Lasko
Gerardo is so informative and very nice!! Great customer service! Units are clean and easy to rent. Thank you again Geraldo!!
December 31, 2020
Google Public Storage Maker
We have a 10 X 20 unit at this location for many years. The unit is in the basement and is well lighted and always clean. The elevator is large and very helpful when we have a load of stuff to carry in. The price is very fair for all that we can fit in the unit. Everything is well maintained and people working in the office are friendly and polite. We love our storage unit because it helps keep our garage so much neater for the things we don’t need on a daily basis.
December 17, 2020
Google Public Storage Aaron Shores
December 2, 2020
Google Public Storage Lalo M
When he's not in the office wearing a smile and his matching hat, he's out buzzing around in his golf cart checking up on the grounds, almost always with a broom and dust pan in hand. I hope they compensate him well because he really goes the extra mile to keep the place clean and appealing to customers. Thank you Gerardo! My spouse and I are very happy to be tenants here :)
November 22, 2020
Google Public Storage myers debbie
I have rented a few times from the storage unit on Kelly Johnson and Valencia. Gerardo has helped me each time and he is absolutely excellent. He always answers my questions and helps me find a unit that works for me. I highly recommend working with Gerardo
November 9, 2020
Google Public Storage Edgar Castro
Awesome service, thank you
October 23, 2020
Google Public Storage arlene hennessey
Your employee Gerardo has such a nice personality and is very helpful. As a matter of fact, after a recent earthquake, my storage bin's contents shifted against my door and Gerardo jumped at the chance to help and lessened my stress of the whole situation.!! Young people now-a-days don't normally jump at much and they can't really communicate well, but he was superb. I was once a business owner and if I still was, I'd hire him in a heartbeat.! Thank you for listening.
October 17, 2020
Google Public Storage Gianna Faretta
Gerardo is a delight to work with. Came in to get a quote and he was very informative and patient. Definitely considering renting a unit at this location!
October 13, 2020
Google Public Storage Trudy Ferguson
Gerado was very helpful. The units that I looked at were very clean.
October 13, 2020
Google Public Storage Mariaa Munozz
Gerardo was very nice, helpful & very understanding.
October 13, 2020
Google Public Storage Rene Argueta
Excellent service, Gerardo was very helpful and friendly
September 20, 2020
Google Public Storage Matt Damico
Excellent service
September 6, 2020
Google Public Storage Anabel De Jesus
Clean and great storage facility. Gerardo and Nick exceeded my expectations with all my questions and concerns. Thank you guys so much! Highly recommend.
September 4, 2020
Google Public Storage Vanessa Ulloa
The guys were so cool to work with, even when I left a message they immediately called me back and were very helpful considering my purse and ID with a gate code was stolen. They even offered to double lock the unit just in case. I felt comfortable knowing our stuff was secure. The place is also very clean. I would absolutely rent a unit here again.
August 28, 2020
Google Public Storage Valen Howe
Gerardo is the best! So helpful and patient. I would for sure recommend working with him if you need any help with public storage.
August 28, 2020
Google Public Storage Leslee Villalobos
Gerardo was awesome. Stayed late for us because we were stuck in traffic, and was super patient and accommodating!
August 9, 2020
Google Public Storage G Lo
August 6, 2020
Google Public Storage Ryan Claridge
This place is amazing!! Gerardo and Nick are super helpful and so is all the other staff at this public storage. They allowed me to fit a larger truck inside when moving across country rather than making me spend more money moving with multiple trucks.. large, easy to access units.. never have I had a better experience storing my furniture anywhere in LA or Valencia than this place.. keep up the good work guys!! Thank you for all the help!!
July 19, 2020
Google Public Storage Thomas Propst
July 17, 2020
Google Public Storage Priscilla Quiroz
All I can say is WOW! This was our first time renting out a storage unit. The day we had to move in all of our belongings it was as smooth as ice. Gerardo was there to help and he was amazing! Thank you for all your help.
July 16, 2020
Google Public Storage C J Morden
Wow how different things are. Since Gerardo came on board things are definitely better. The place is much cleaner, more organized and I like having the carts available to help me move things. I used to dread having to deal with but now it’s a pleasure. The guys treat this place like it’s their own rather than just being a job and it shows. Complete 180 change. 👍
July 16, 2020
Google Public Storage Michael Forest
I like everything about this facility. It’s clean, well maintained and the staff is really helpful, friendly and professional. Thanks, Gerardo, for always being top notch.
July 15, 2020
Google Public Storage zach gardner
Called in about renting, the gentleman on the phone was super helpful. Will definitely be renting here when I move!
July 1, 2020
Google Public Storage Denise Parkhurst
Excellent experience here! Gerardo is awesome at his job! I am renting space here for the first time and so far everything is working out great.
June 27, 2020
Google Public Storage Alfred Macciocca
Hi want to give a great review for Nick and Gerardo they were very helpful and patient with me and my friend.
June 16, 2020
Google Public Storage leebaby316
In and out, easy peasy
June 16, 2020
Google Public Storage Ana Zamora-Sosa
We've had the best customer service experience from Gerardo the property manager. But a month later we got hit with a $105.00 bill of fees after we vacated and supposedly had 0 balance because they told us not to worry about fees, they were taken care of. Non helpful in these times of need.
June 4, 2020
Google Public Storage Chris Gatewood
It was quick and easy to set up. Thanks to Gerardo
May 28, 2020
Google Public Storage Rachel Needham
The guys at this location are very accommodating and helpful. I highly recommend this location for your storage needs!
May 26, 2020
Google Public Storage Kerry Skoczylas
I have nothing but wonderful things to say about the staff! They are professional and friendly!
May 2, 2020
Google Public Storage Denise Smith
Employees/staff went out of their way to have help me
March 4, 2020
Google Public Storage Teresa Freguson
Gerado was very helpful and able to answer all my questions. Property was very clean and tidy. Such a patient young man. Thank You for all your help.
March 4, 2020
Google Public Storage Tyedye Fox
Omg since Gerardo has been there it’s such a difference it’s so much cleaner and all the light work it’s great definitely work 5 stars
February 27, 2020
Google Public Storage Chris Hopkins
Spectacular service best in the business. And best price in the valley.
February 19, 2020
Google Public Storage jaime lopez
Very good service by Gerardo!
February 19, 2020
Google Public Storage Fernando Gonzalez
Muy buen servicio de Gerardo
February 19, 2020
Google Public Storage Ronal Melgar
Gerardo es el mejor!
February 12, 2020
Google Public Storage Nicole Rivera
Highly recommend this place! Kelly was absolutely fabulous! She was so helpful and kind. She definitely went above and beyond to make sure that we were taken care of. Glad they have people like her that work there.
February 8, 2020
Google Public Storage Alex Gooch
Clean and well-maintained. Over the years I have rented 3 different units from this facility. The staff, specifically Gerardo and Itzel, are friendly, helpful, and professional.
February 8, 2020
Google Public Storage petra cervantes
Very helpful and courteous. Recommend this storage to everyone.
January 29, 2020
Google Public Storage Robin Nixon
Gerardo was very thorough and efficient. Helpful with suggestions and possible needed items. Facility was clean and tidy.
January 29, 2020
Google Public Storage John Stead Jr
Very helpful young man and very clean property
January 29, 2020
Google Public Storage Hannah Stone
Friendly staff, and a clean facility! I was having issues with other storage places and decided to come to public storage, and was helped by this amazing staff member named Gerardo. He was beyond professional, fast, yet dedicated to helping ensure I had a positive experience switching over. He answered all my questions and helped rest me assure that my unit was safe and secure. Would highly recommend this company and Gerardo!
January 8, 2020
Google Public Storage Joe Mullin
Nice staff, clean place, good prices, free carts to use, bathrooms to use, convenient location, but has a couple interesting quirks. Public Storage took this place over a while back and are making it better, but there are some interesting quirks they're still working on from the previous owners, like upgrading all the lighting and updating the storage unit doors. Note that the storage doors require a cylinder lock, you can't use a normal disc lock. Cylinder locks are more secure - no one is breaking in there - they sell the cylinder locks at a normal online price (from what I could find). Overall, their prices for the units and their supplies all seem quite reasonable. Unit prices "off the street" are pretty high like everything else in the valley, but if you do the online or call-in reservation, they have very good prices and deals. I had called the Public Storage "call center" and they kind of rush you into getting a reservation, but don't be afraid to tell them to slow down and tell you about all the options. I got a price cheaper than what they showed on their website. After I got a reservation, I made an appointment to come in and check it out the same day. I then said I'd come back in a week to do the paperwork because I didn't want to start renting for another week - the reservation just guarantees you the size for the price as long as the size is available. So, if they are low on stock for what you want, don't wait to rent. When I came back a week later, Gerardo helped me, he is very nice and knowledgeable. We toured the unit, noticed the light bulb was burnt out, signed the paperwork, and he then went and replaced the light bulb in my unit. All the paperwork is digital and modern (yay!). I got the unit I wanted for the price I was promised a week ago. Thanks!
January 3, 2020
Google Public Storage Nancy Pate
Loved my experience with Gerardo and Itzel! Would definitely recommend this facility.
December 30, 2019
Google Public Storage Chris Morris
It's ok if need place to put your stuff!
December 18, 2019
Google Public Storage Emily Owens
Ms. KELLY WAS WONDERFUL FRIENDLY AND VERY HELPFUL I'M SO GLAD I CAME IN THANK YOU MS KELLY FOR ALL YOUR HELP.
December 14, 2019
Google Public Storage Richard Yakel
Kelly, thanks for assisting me with my storage needs. Its easy to see why you receive great reviews. Keep up the great job and excellent customer service!
December 9, 2019
Google Public Storage Francisco Garcia
Maria is a people person and maintains this place rather well. I have been here for a year and don’t plan on leaving anytime soon!
December 7, 2019
Google Public Storage Paul Yannacopoulos
Kelly helped get me set up with a great unit and covered all my questions.
December 3, 2019
Google Public Storage JoeAnn Zucker
December 2, 2019
Google Public Storage Millie Tagger
I have a storage bin and they have went up on the rent 3 times in less than 1 1/2 year. I have talked to other people who have storage bins with other companies for more than 5 years with no rental price increase. I have seen a person protesting outside this facility, these price increases. And now I'm wondering when will the price increases stop and why so frequent?
December 1, 2019
Google Public Storage Kevin Bell
Nick was great to work with!
November 23, 2019
Google Public Storage Jessica T
Checked in with Kelly and Itzel. They were super friendly, efficient and helpful. They answered all of my questions and made sure I was comfortable with the unit. Great experience and price!
November 16, 2019
Google Public Storage Laurel Graham
Nice facility. Staff friendly but professional.
November 11, 2019
Google Public Storage john bosstick
I reserved my unit online. Itzel had everything setup and ready for my move in day. The process was quick and efficient. Clean and well maintained facility.
November 10, 2019
Google Public Storage Marcus Fitzhugh
Nice facility
November 3, 2019
Google Public Storage Maria Bautista
Kelly was amazing in helping me set up my storage. This is the first time I’ve had to use a storage and customer service was a great experience. The building is nice, clean, and very well maintained. She explained everything thoroughly. I came in to register and quickly she finished to be on my way. Thank you Kelly! Great job!
November 1, 2019
Google Public Storage Santa Clarita Velo Club
Helpful Kelly and Itzel set us up
November 1, 2019
Google Public Storage Nicholas Hybl
Kelly was awesome and quick!!
November 1, 2019
Google Public Storage Edward Rich
Itzel and Kelly are wonderful and very helpful. A+++
October 18, 2019
Google Public Storage Jesse Garcia
Kelly is awesome and very helpful every time we stop by.
October 17, 2019
Google Public Storage George Spooner
They were the best. Very easy to work with and flexible. When I needed to downsize my unit, it was so easy and Kelly was very accomodating. Access was easy and I love this place. Definitely consider it when you have storage needs. Very well organized and they have supplies if needed to properly store your stuff. I would definitely use them again.
October 9, 2019
Google Public Storage Lisa DeMond
October 3, 2019
Google Public Storage dale olea
Kelly in the office was great, helped me get everything I needed. Truly great at her job.
October 3, 2019
Google Public Storage Cathy Taylor
This storage place is so nice, Kelly is a total professional, great customer service and so nice to all her customers. Will recommend to my friends if they ever need storage.
September 27, 2019
Google Public Storage Michael Dear
Kelly was the most amazing help at last minute notice. With too small of a unit she got me transferred and perfect unit in a flash. She was amazing help
September 16, 2019
Google Public Storage vis vis
Kelly Jo is incredibly helpful and wonderful!
September 16, 2019
Google Public Storage David S
Kelly in the office was very helpful when I needed new information. Great customer service..
September 12, 2019
Google Public Storage Valerie Jene
I love Kelly and Brenda they are like my 2nd family.
September 12, 2019
Google Public Storage Chato Ranflas
Kelly in the office took care of all my needs with storage, very professional, when I was down she made it so easy. Highly recommend this place to anyone. I
September 11, 2019
Google Public Storage Josh Karr
This is my 2nd time renting from this facility and it is one of the best kept and operated storage facilities in the scv w the orange doors. Immediately i was helped by Kelly, she thought of everything making it so easy for me to get my stuff in and out. Great spot, close to everything else, in and out in 10 min everytime.
September 8, 2019
Google Public Storage Robert Q
This is the first time my wife and I rented a storage . It was truly a great experience. Everything went smooth and easy. The manager Brenda helped us out. I highly recommend this location.
September 5, 2019
Google Public Storage Sheree Williams
Brenda is very patient and the facility is clean!
September 4, 2019
Google Public Storage leticia castaneda
Maria and Brenda are the best! So kind and helpful. Had a whole list of questions since it will be my first time ever renting a storage unit and they answered all my questions and doubts I had. Highly recommend this location and ask for them two :)
August 30, 2019
Google Public Storage Kelly Goyt
Kelly is so awesome. She is really good at her job. This is such a good storage unit. Love it!
August 27, 2019
Google Public Storage Danny
Kelly in the office was a great help, quick and great customer service.
August 26, 2019
Google Public Storage Romela Elaine Duan
Betsi did a great job answering all our questions and help us find the best space.
August 21, 2019
Google Public Storage Jay Boncato
Kelly and Betsi are literal Rock Stars! They were very attentive, and assisted me and my team from SCORPION with the highest level of customer service . All of our questions were answered and needs were met! 5 stars for this awesome team.
August 17, 2019
Google Public Storage Pam Ellington
Kelly was very helpful and so pleasant to deal with.
August 13, 2019
Google Public Storage Michael Prince
Vanessa is awesome !!!!
August 11, 2019
Google Public Storage X XY
Quick and easy
August 6, 2019
Google Public Storage ClouseFair
Kelly in the office was extremely friendly and helpful in getting storage set up and adjustments made, all very easily. I must say, for one's first time dealing with storage, the bar has been set high.
August 1, 2019
Google Public Storage Kim O'Bannon
I recently rented a new unit from the Public Storage at 28111 Kelly Johnson Pkwy, Valencia, CA 91355. Kelly helped me set up the whole thing and was always looking out for my interests - best deal, location, products I might need. She was so great. I can't recommend her more highly.
August 1, 2019
Google Public Storage Manuel Mendoza
Have always had good customer service. Kelly was really helpful today and had a smile on her face and was cheerful throughout the whole experience.
July 27, 2019
Google Public Storage Leonard Rice
Kelly was very helpful in all things. She was very nice and a pleasure to work with
July 27, 2019
Google Public Storage HR Plumbing
The girls in the office Kelly and Lisette were very helpful, down to earth, and great customer service.
July 19, 2019
Google Public Storage Lillie Christian
Kelly at the front office was such a great person to work with. Customer service was amazing the facility was clean and didn't take too long to get it all done.
July 19, 2019
Google Public Storage Akwele Kiruja
Kelly went above and beyond to provide excellent service. I have been using the unlock storage for 5 years and never had a problem with the service. I highly recommend this location.
July 3, 2019
Google Public Storage Andrew Pope
Kelly was a great help!
July 2, 2019
Google Public Storage Kristal Woodward
Kelly at the front office was phenomenal, bent over backwards to make sure my son had exactly what he needed when renting a storage unit. Exceptional customer service, clean facility, and sweetheart. Will definitely recommend this place to anyone coming to store.
June 19, 2019
Google Public Storage Nick Hetlinger
Kelly was awesome!
June 12, 2019
Google Public Storage Wings Roeschke
Kelly was very helpful and nice. Best storage experience I've had.
June 12, 2019
Google Public Storage Joseph Herrer
Kelly was a great help, very efficient got us moving in in a snap
June 5, 2019
Google Public Storage alex valdez
Kelly was very helpful and really made me feel comfortable keeping my things here at Public Storage.
June 5, 2019
Google Public Storage JUNE LODWIG
Fabulous service, lovely staff very helpful and obliging thank you...
June 5, 2019
Google Public Storage Justin Y.
Came in looking for sizes and information, Kelly at the front desk was truly helpful. I definitely recommend coming to this location if you need to store.
May 6, 2019
Google Public Storage Laterell Smith
Came in to make a payment and Kelly at the front desk is always so nice and helpful. Recommend coming and renting from here.
May 6, 2019
Google Public Storage Dan Jackman
Excellent service. Got it done quick. Thanks Kelly
May 3, 2019
Google Public Storage Vincent Malpasso
Great customer service!!
April 24, 2019
Google Public Storage Katie Bear
Kelly is the most amazing worker here! She is so sweet and remembered my name the second time I came into this location, would recommend calling ahead and making sure she’s the one here so that you have an enjoyable experience:)
April 9, 2019
Google Public Storage Brian Silva
Great service from Kelly and very easy sign up.
April 5, 2019
Google Public Storage Beverly Cram
The prices are extremely high their website in order to pay your bill is the most unfriendly site I have been on in a long time almost impossible to navigate around and you can't use just Google you have to go to Chrome. And even the local office cant take a payment from you which I do not understand the and if you call and you want to make a payment they will charge you $10 for you to make your payment I don't know how much longer I'm in a state with this company probably only another month. I will never store my stuff with this company ever again I will go anywhere but there
April 4, 2019
Google Public Storage Katie O'BRIEN
The ladies there, especially Kelly, were amazing. Great customer service.
March 25, 2019
Google Public Storage Julia Anania
Superb customer service!!!
March 18, 2019
Google Public Storage PAUL LARA
March 13, 2019
Google Public Storage Shane Simons
Kelly was so helpful! Moving is always stressful, but the customer service made my experience as easy as possible. Thanks so much
February 26, 2019
Google Public Storage Caren Robblee
I had gone into the office to get quotes on units. A woman was completely unloading on the customer service representative, Austin. He kept his composure the entire time. At no time did he address the irate customer with anything other than understanding and kindness. (Mind you, the woman was upset because her unit contents were going up for auction that day because she hadn't paid her rent in a few months). I was very impressed by the way he handled the situation I decided that I was going to rent a unit from this location. When it came time to take care of me, he was efficient, friendly and answered my endless questions with patience and professionalism.
February 25, 2019
Google Public Storage Molly DeCoudres
Lisette helped us and was very friendly and informative! The facility and space is very clean.
February 9, 2019
Google Public Storage John Albert
Great experience! Austin and Lisette are awesome!
February 5, 2019
Google Public Storage Konstantin Grigoriou
Not until after I had my stuff stolen did I find out that this is a normal occurrence here at this location. Also when I first signed up for a space they stated that they had security cameras so that I’d feel safe, but only after my stuff got stolen very recently did they share with me that the cameras are only focused on the lobby areas / elevators areas of each floor and on only parts of the driveway. So they are well aware that they have major blind spots and didn’t care to share that information until after the fact. This is not a very helpful or transparent company. Also, did I mention that this happened near closing time and the person working was just in a hurry to get out of there which was very apparent. Just overall a bad and uncaring business. I think that any good company would let you know how many robberies they’ve had or if it’s a common thing at their location and if so they should really encourage the highest insurance at least. I truly can’t believe how unhelpful and intransparent this company is. I am so frustrated by his experience. I strongly recommend you go to a more secure location or one that is more upfront with their customers.
February 4, 2019
Google Public Storage Blu Lopez
February 2, 2019
Google Public Storage Jason Ward
February 2, 2019
Google Public Storage Ro De
I reserved my 10 X 20 unit on Jan 30, 2019, online, came in yesterday Friday, Feb 1, 2019, to finalize and pay the initial monthly fees. Lisette was professional, helpful and patient in answering all my questions. The facilities are clean and the pathway between the outside units are wide and roomy. I'm impressed and will recommend to family and friends. M. DE LEON
January 31, 2019
Google Public Storage Claudette Dunn
Second time renting a storage space here. Secure, clean and air conditioned. Great customer service! I had trouble one day opening my door, probably due to another customer's clumsiness, and Austin rushed right down to fix the problem, checking to make sure it would continue to work properly. If I'm in need again in the future, this is where I'm going.
January 15, 2019
Google Public Storage Jonathan Hernandez
The manager Austin was very helpful and very knowledgeable he made my experience a lot easier!
January 11, 2019
Google Public Storage Traci Engel
Austin and Lizette It is always a delight to go in and make my payment. They always have a smile on the face and a kind word to say. It’s clean and neat and I will recommend it to my friends.
January 3, 2019
Google Public Storage Sabrina Combs
I first had a phone call with Ruth in Santa Clarita, and she really helped me to find the right price for the right amount of storage for me. There was no nonsense, she was very straight-up with me and told me exactly what the price would be. Once we found a unit close to my house, I was served by Lisette at Kelly Johnson and she did a great job helping me find what I needed. She broke down the prices for me exactly, she walked me over to the unit to confirm it was what I would need, and she walked me through the whole process with friendliness and a kind and patient attitude. I have had a great experience so far.
December 19, 2018
Google Public Storage T Escobedo
Excellent experience, Austin the manager is great and very helpful. Great place to rent storage space from
December 15, 2018
Google Public Storage Dove Bird
Manager Austin was super friendly and made getting a unit an easy experience. The units do have air that circulates. Insurance is required at this place, but the price starts at $11/mo. As an employer, I would keep Austin, since friendly personalities is what ensures continued business success.
December 11, 2018
Google Public Storage Caryn O'Neill
Austin was friendly, helpful and helped me quickly get my 3rd unit set up.
December 3, 2018
Google Public Storage Kevin Lee
I’m a new renter. Great customer service! Lisette was very friendly, very efficient. Website was easy to use to reserve the unit. Prompt call from Austin regarding my new reservation. Clean location.
December 1, 2018
Google Public Storage Kevin Ellis
Worst storage I've seen nobody knows an answer to any questions all I get is here's the managers number price online is NOT what you pay in store the location is not cared for the gate code box is held up by a string... Choose another location this one is no good
November 25, 2018
Google Public Storage Jennifer Magdaleno
Was able to go in and rent a unit after my scheduled appointment. Also the hours from 6am to 9pm work really well with our schedule to go in after we get out of work.
November 21, 2018
Google Public Storage Brenda Biggers
Austin was very helpful with supplies to store our items.
November 20, 2018
Google Public Storage Kris Paisano
Very friendly staff! Lisette showed me a unit and I was in an out with no questions. She was very helpful and explained everything well!
November 19, 2018
Google Public Storage Ann Ayers
Austin made the rental experience easy! He is knowledgeable, friendly, and extremely helpful ! The storage unit is clean and is priced just right.
November 16, 2018
Google Public Storage Alex Rodriguez
Had to Check it out in person, will consider renting a spot. Also it’s very close to six flags.
November 9, 2018
Google Public Storage Carla Valdovinos
Austin was great. Fast, and easy storage experience.
October 31, 2018
Google Public Storage Reza Rafati
Venessa was great and provided a superb service for me. She is a true professional.
October 31, 2018
Google Public Storage Chad Eitner
I store my RV at this location. Very clean and reasonably priced. Lisette was extremely helpful and wonderful to work with. Thank you Lisette!
October 27, 2018
Google Public Storage Ariel Aragon
This place is excellent. The place is clean and very easy to maneuver. Austin was very informative and super helpful. He got us settled quickly before closing and still ran like a bat out of hell to get us a cart even though we had it covered. We appreciated his service.
October 24, 2018
Google Public Storage Taylor Bouknight
Vanessa who helped me out was extremely helpful. She showed me two potential units and helped me decide on which worked better for me. She was very thorough and showed me all the nearby doors to my unit as well. Would definitely recommend
October 21, 2018
Public Storage randall foes
Can you access your unit 24 hrs?
October 20, 2018
Google Public Storage Logan Heberle
Austin was grate and vary help full
October 15, 2018
Google Public Storage Sarah DeWolfe
Everything was easy and the office person Lisette was very helpful! Great facility.
October 3, 2018
Google Public Storage Andy K
clean and safe place. Austin was a great help in setting up my account here
September 22, 2018
Google Public Storage Claudine Sarmiento
Austin is super helpful and provides quick service. After reserving my storage unit online, he called me immediately to set up a meeting. The property itself is clean and offers plenty of security cameras for your peace of mind.
September 10, 2018
Google Public Storage Shelby Rammel
This is the first time I've ever had to rent a storage unit. Lisette was super friendly and helpful with the whole process! The location was easy to find and in a convenient area for what I needed.
September 9, 2018
Google Public Storage Anthony Stafford
So far my experience has been a very positive one! I’m still at the beginning stage (only a few days in) of my rental experience. But the customer service, tour of facility and the information provided to me was excellent. Lissette was very patient and helpful as she answered all of my questions & concerns. The location is perfect (quiet, safe, and brand new). I also observed how well maintained and cared for the property seemed to be. It is also very secure. I will add to this review once I have had the chance to be here a couple more months.
September 5, 2018
Google Public Storage Catherine Smith
Austin was very helpful and answered my qyestions on the rate, verifying that the rate stated was correct.
August 11, 2018
Google Public Storage Audie Gonzales
Austin is very knowledgeable and patient. He is an asset to this company!
August 9, 2018
Google Public Storage Heather Porter
Austin showed great customer service. Very easy and fast!
August 8, 2018
Google Public Storage Robert Shen
Austin was great! Thank you!
August 8, 2018
Google Public Storage Vic Colin
Austin was great to deal with
August 4, 2018
Google Public Storage Rachael Davis
thank you Lisette for all your help! wonderful customer service.
July 22, 2018
Google Public Storage Jonathan Montemayor
Austin is very helpful and friendly. Thanks!
July 17, 2018
Google Public Storage Eliot Blair
Austin was great!
July 12, 2018
Google Public Storage George Connors
Austin and Lisette were very polite, patient and helpful in answering my questions about the best possible storage options for my needs. I was able to find the right spot, sign up and get to business right away. Thanks!
July 11, 2018
Google Public Storage Celine Proni
Austin was great, very helpful, kind, funny, and polite. We looked at multiple storage places and were sold based on Austin’s personality. The experience of renting was effortless, fun, and enjoyable which isn’t always the case. Thanks again!
July 9, 2018
Google Public Storage Curt Mahler
Austin was awesome and patiently answered all of our many questions. He made the process very easy to understand.
July 3, 2018
Google Public Storage Jaryd Borja
Austin is awesome. Clean, friendly and excellent customer service.
June 25, 2018
Google Public Storage Sean Flanagan
June 21, 2018
Google Public Storage Cole Lewison
Austin was great and very helpful!!!!
June 16, 2018
Google Public Storage rizielle mercado
I would definitely recommend this storage location. Austin was helpful and awesome. He explained everything very well. Thank you again!
June 15, 2018
Google Public Storage erik Maldonado
Outstanding service from Austin as soon as I arrived. The facility is very clean and quick professional service. I highly recommend this public storage.
June 7, 2018
Public Storage RM TEAM
How can I change a Credit Card Number to another card?
June 7, 2018
Google Public Storage Nicole
Called over to get information regarding a rental. Spoke with Austin, he was very knowledgeable and patient with my many questions. Will be storing soon, and this location is #1 on my list.
May 18, 2018
Google Public Storage Susan Melton
Excellent experience by Lisette.
May 6, 2018
Google Public Storage Tricia McRae
Fair pricing, very clean and most of all excellent service. Carly at the Kelly Johnson Pkwy. facility in Valencia was very knowledgable, friendly and efficient. She answered all of my questions and really cared about my satisfaction.
May 5, 2018
Google Public Storage Neon
Nichole gave us 5 star service!
April 27, 2018
Google Public Storage Maria Avigliano
Excellent customer service. People very helpful and friendly. Completely satisfied
April 27, 2018
Google Public Storage Hugh Kearns
The staff (Carly & Lisette) are very professional and courteous. The facility is clean and has easy access. I store my RV here.
April 27, 2018
Google Public Storage SUSY JANETTE
Love the experience . Very easy and a very clean environment
April 17, 2018
Google Public Storage Gurdev Singh
Great customer service! Extremely clean property.
April 1, 2018
Google Public Storage Enrique Arroyo
March 19, 2018
Google Public Storage andrea avigliano
Beautiful people!!! Very Helpful . I love the service
March 9, 2018
Google Public Storage AhT8orange
Had to get storage during a move. The lady working the front (lisette? I think) was very helpful and explained everything well. The facility itself was surprisingly clean as well. Will recommend to anyone needing storage!
February 8, 2018
Google Public Storage Karen Allan
I had the opportunity to get excellent customer service while leasing a rental space for the first time today at Public Storage. Maria and Carly were very nice, professional and excellent customer service. I being a former manager really appreciate when I get excellent customer service. Kudos to Public Storage, Maria and Carly! Thank you Karen Allan
February 8, 2018
Google Public Storage Brandi Cobb
The girl Carly was very helpful and sweet. She answered all my questions and was very patient. Will definitely recommend this facility to my friends and family.
January 31, 2018
Google Public Storage Tedy K
Great location and very clean. Staff is very friendly!
January 27, 2018
Google Public Storage Chris Meyer
Awesome staff David, and Casey are most helpful. They made everything so easy for us. I highly recommend this location. Would use in a heartbeat again.
January 26, 2018
Google Public Storage matthew kavanagh
Super friendly staff very polite and helpful very clean and neat storage facility
January 14, 2018
Google Public Storage Michael Bailey
Clean, Organized, Lisette provided a comfortable atmosphere. Job well done.
December 11, 2017
Public Storage Gary Hall
How do I talk to a human at the Kelly Johnson location?
November 21, 2017
Google Public Storage Sonie Morris
November 6, 2017
Google Public Storage Sheldon Nylander
This place is well taken care of and the staff is very professional and polite. I was even in there when a customer was having issues (seemed like they were an issue themselves) and was being very rude to the staff member she was talking to. But not once did this staff person (I believe her name was Lisette) lose her cool and remained courteous and professional the entire time. Better than I would have done. After she was done with the rude customer, she was ready to answer any questions I had and was very helpful. I recommend this storage facility to anyone in the area.
October 25, 2017
Google Public Storage Austin Park
October 6, 2017
Google Public Storage brilynn enomoto
My boyfriend and I were looking to rent a small unit, since we were moving and downsizing. We looked at several other places, the staff was rude and completely unprofessional. When we decided to give Public Storage a try. We talked to a girl named Carly. She was very helpful and personable. She took her time to help us understand the policies, rates, and sizes. We will definitely be referring any family and friends in the area! We HIGHLY recommend going in and asking for Carly.
September 16, 2017
Google Public Storage S Hofmann
I had a confirmed reservation and and appointment for an rv spot. I spoke with the store rep the day before to confirm my reservation and do I need to leave a deposit, credit card she said no its not needed, she said we will see you tomorrow. The morning of my reservation I picked up my rv and drove it to the storage facility. As I was checking in the representative told me she rented my confirmed reservation spot out last night to a walk-in customer and there wasn't anything else available. She said she did a courtesy check of the other local public storage locations, nothing was available and there wasn't nothing else she could do. I asked why how can you rent out a space that was reserved, she it was a walkin. I asked "so having a reservation dosent mean anything". She said it was a walking. So I then asked why couldn't you have called me to let me know that you rented my spot out so I wouldn't have brought out my rv. No answer. I asked for the manager, she gave me the regional managers number and of course they are only there Monday thru Friday. So I left a msg for her to call me back. We will see. I looked at the disclaimers and policies on their website nothing specific. So I'm out an rv space now I have to find another location that is close by.
September 1, 2017
Google Public Storage -
Friendly staff, Good price, near my location.
August 15, 2017
Google Public Storage Elizabeth Muñoz
Carly was very helpful in helping me choose the right size storage for my needs. In addition, she assisted me in making last minute changes to my online reservation. : )
July 31, 2017
Google Public Storage j miguel gamboa
June 2, 2017
Google Public Storage Luis Delgado
Carly was very helpful, clear and understanding of my circumstances; would recommend renting here.
May 20, 2017
Google Public Storage scotty neal
Extremely clean units, doors function well and a feeling of security. The hallways are wide and it's super easy to get to your storage. I've been to a few storage facilities and the staff at this one exceeds them all. Thanks again for getting me what I needed same day, huge relief.
April 27, 2017
Google Public Storage Derrick McKaughan
This is a clean, well maintained property. But the monthly rates rise fairly quickly. Short term is a better use than long term!
April 26, 2017
Google Public Storage Steven Jiran
Friendly staff! Thanks again Carly and alma!
March 29, 2017
Google Public Storage William Novoa
Alma was amazing !!!
March 17, 2017
Google Public Storage Howard Stennett
The best costumer service!!!!!
February 24, 2017
Google Public Storage Patrick G. Stokes
Lisa in the front office is wonderful and knowledgeable. Be prepared for $11 a month Insurance feet. And a $20 key you have to buy. The carts are far away from your storage bin if you get a storage bin on the end of the property.
December 12, 2016
Google Public Storage Amber H.
I was really nervous about renting a storage unit because i've never had to rent one before and I was concerned about the cost as well as it being in a safe location and the cleanliness of the unit. I'm very happy with this location and the manager AUSTIN!!! He guided me through the whole process which was QUICK and painless! He answered all my questions and made sure I got the unit that was best for me. He gave me a tour and told me tips on how I could get my things in the quickest and easiest way. I appreciated it all! He was very friendly, caring, and professional! Ask for him and he will take care of you. I'm thankful I do not have to worry now and can tell others my experience if they too find themselves in the same situation!:) P.s. The unit is very clean and well lit!
October 30, 2016
Public Storage Grace Valenzuela Lemos
They have too many thefts. Their security is very bad and don't take responsibility for thefts. Inside jobs if you ask me. Don't use this place.
October 6, 2016
Google Public Storage Katie Gibbs
I have never had such an easy and helpful experience. Lisette helped me out from beginning to end, and she was nothing but kind and helpful. She took her time to walk through all the details and codes with me, so that on moving day, everything went extremely well. I got a great and fair rate as well. Everything is very clean and organized.
October 5, 2016
Google Public Storage Stacy Curtis
Lisette and Austin are very good workers and friendly .
September 21, 2016
Google Public Storage jacob calderon
The two ladies at the Kelly johnson pkwy facility Lydia & deena were very helpful and answered all my questions I would recommend this storage facility to others in need of storage
September 8, 2016
Google Public Storage Gary Watt
I've never rented a public storage unit before but needed one to store some boxes during the remodel of our garage. The desk person gave me some size choices and said they had plenty available. I asked how much per month and was told (And I Swear)...."We can't tell you because the price changes daily". I replied that I couldn't very well rent a space unless I knew how much it was going to cost. She responded that she was sorry it was just company policy not to quote prices. REALLY!?!!? Guess they don't need the business. Oh well, moving on.
July 3, 2016
Google Public Storage Sue Cunningham
Austin and Jonathan were very helpful and very friendly. Helped me out to the car with everything.
June 27, 2016
Google Public Storage Denisse Rodriguez
I came into this store to buy moving products and Lydia and lisette were very helpful and knowledgable with each product. I'd definitely come back.
April 11, 2016
Google Public Storage Travis D.
Rented a space with my mother. Joann and David were great, they truly wanted to help us. They found a space that my mom could drive right up to, she uses a walker. The space was clean and bright.
March 21, 2016
Google Public Storage Gregg Lewis
Very easy to move into and the entire staff was friendly and easy to talk to even though it was raining that day.
March 18, 2016
Google Public Storage Orrill's Auction Buy, Sell, Consign Los Angeles
This Public Storage is awesome!! They are very professional and friendly at the same time not to mention the place is always well maintained. I have dealt with Joanne and David and in every single exchange I have left very satisfied and happy. They have the best customer service. They returned and answered any and all my concerns. Lets put it this way when I call they take care of me, whether I forgot my code or anything they have me covered which in my business is very helpful. . Thanks Joanne and David!
February 22, 2016
Google Public Storage Michael Smith
JoAnn and David were incredibly patient and helpful. They took time to show us various options. We have had good experiences at the facility thus far.
January 30, 2016
Google Public Storage Pia Cooper
We have used this storage facility for over 3 years and have never had a bad experience. The original manager we me Frinny was amazing, Jay was awesome too and the newest Joanne is great also! She helped me get the light replaced in our unit the day I reported it and Rafael, the facilities manager was friendly, kind and so helpful! My only complaint is that public storage is very expensive compared to other storage options in Santa Clarita and our rent just went up; but as far as cleanliness, customer service and presentation of the facility...definitely 5 stars all the way!
January 20, 2016
Google Public Storage Leanne Henderson
David was great a lot of help. The facility was nice to.
November 30, 2015
Google Public Storage Philip Hong
The guys that helped me out were very professional. As soon as I walked in, they stood up immediately and greeted me. I felt very welcomed when I was there. Great customer service!
November 30, 2015
Google Public Storage Tiffany Rose
November 27, 2015
Google Public Storage Tiffany A
I was there about a week ago looking for a storage space. The 3 guys that helped me out were awesome! They gave me a review card and wrote their names on it: David, Jay, and Miguel. Great customer service, would highly recommend!
September 15, 2015
Google Public Storage Kevin P
Milan and Jay are always running around helping everyone or cleaning something. Spotless bathrooms and grounds. Super friendly people who genuinely care about customer needs. They both have personally help me out on several occasions. Thanks guys.
September 14, 2015
Google Public Storage Owen Hutchinson
Jay and Miguel are super kind, helpful and great employees. A pleasure doing business with.
August 27, 2015
Google Public Storage Glen Holland
What a fantastic storage experience couldn't have been easier or better , Miguel and Milan took care of everything showed the space off walked me thru the paper work and just made it totally easy . thanks again
August 3, 2015
Google Public Storage Laura Cazares
Excellent Customer Service!!!! Miguel called immediately to confirm what I requested and to confirm the date. Process was quick and easy. Unit was extremely clean. My unit is indoors and halls are wide and easy to access unit. Codes to enter doors are great for security purposes. Will definitely recommend location.
August 3, 2015
Google Public Storage Michele Khachatourian
First time getting a storage unit and the customer service was not what I expected from a storage place, they were all great. Even over the phone Jose and Jay had all the answers ready. When I got there I worked with Jay, and he was very helpful telling me how a storage unit worked and what they offered including boxes and wrapping for glass items. Great customer service, I know I will like it.
July 24, 2015
Google Public Storage Kimberly Hanks
Thank you to Jose and Melon. They made the storage rental process simple and easy. They were friendly, and helpful.
May 20, 2015
Google Public Storage Luis Hakuta
April 30, 2015
Google Public Storage Deemoe Renteria
I had a great experience no fuss what so ever
April 22, 2015
Google Public Storage Michael Streeks
Tara and Kelly were the best!
March 25, 2015
Google Public Storage Whitney Redman
By far the best storage experience I've had. The prices were fair, the facility was clean and the service was Excellent. Amanda, Lydia & Loki were always friendly and helpful. I will definitely recommend this place to anyone!
March 2, 2015
Google Public Storage Gregory Mejia
The sign up process was quick, simple and cost efficient. The facility is accessible, clean, easy to get to and it's in a great location The staff was very knowledgeable and friendly and the only thing that I would prefer is an elevator stop for loading purposes. Other than that, it is a great place to storage needs.
February 12, 2015
Google Public Storage SEAN SASSOON
Loki (manager) and the team are fantastic. I've used public storage all over the U.S. and have never been taken care of so well than at this location. The team is always friendly, greet you with a smile, and deliver unmatched customer service. While I have only been a customer for a few months, I'm sad that I won't be able to continue doing business with them as I am moving back to the East Coast. But seriously, if you want great customer service, a clean & safe storage location, and a team that genuinely cares about you and your belongings, this is the best place you can go.
January 4, 2015
Google Public Storage Chris C
Joann was very helpful
December 29, 2014
Google Public Storage Heather Donaldson
Great prices and a very secure lot. Great staff, always there to assist me and answer any questions. Lidiya was wonderful and happy to help. She even called me personally to remind me my bill was due to help me avoid late fees.
December 20, 2014
Google Public Storage Amanda Turner
Awesome customer service provided by Loki! From the first phone call to my tour, she's awesome. I signed up the same day. When it came to my move in day I noticed the light in my unit wasn't coming on, I went to the office and she immediately grabbed a ladder and replaced the bulb. Clean, easy to access and well lit.
November 6, 2014
Google Public Storage V Brown
Lydiya and Loki are awesome. The cleanest public storage i have ever seen. Must see to appreciate!
October 30, 2014
Google Public Storage Oscar Lopez
July 11, 2014
Google Public Storage Alana Austin
Amazing! They waited a few mins past closing for me when I was in a jam. So thankful! Very kind and accomidating!
June 27, 2014
Google Public Storage Dorian Pimentel
Great service they helped us out a lot, awesome customer service!!
June 26, 2014
Google Public Storage Toni Palumbo
AJ and Loki have been amazing and so much help during my time renting here. I highly recommend Public Siorage and this Valencia location.
June 2, 2014
Google Public Storage brian orcutt
I have never placed any of my personal property in a storage unit before. I was very apprehensive about it. After discussing my fears with A.J and Krystal I felt completely comfortable. They walked we through the process and showed me their security features at the facility. They assisted me in explaining the policy's and completing the required paperwork. The facility was very clean in the office and inside my storage unit. Thank you again AJ and Krystal!
May 21, 2014
Google Public Storage Jeremiah Shea
Clean place good service
May 20, 2014
Google Public Storage Stephanie Burciaga
Great customer service from Loki and Krystal! Clean facility and good security! I'd highly recommend this location to anyone.
May 19, 2014
Google Public Storage Philip Gonzales
The people.working at this.public storage.were.very helpful...property very clean
May 7, 2014
Google Public Storage Jo Hodgson
Convenient location, clean facility, and AJ and Krystal were completely wonderful in assisting me with my storage rental - Thank You!!!!!
April 17, 2014
Google Public Storage Danny Konz
Clair is wonderful. The staff here is great as well
March 19, 2014
Google Public Storage Scott Gregory
Loki and Stephanie are fantastic!
March 18, 2014
Google Public Storage Sean Hannity
These guys - Stephanie and Joann are just fantastic. Really helpful, professional and friendly they made selecting a storage unit just as easy as can be. A great experience, and a shiny new storage facility.
March 7, 2014
Google Public Storage Kathryn Pederson
The whole experience was easy and efficient. They were competitively priced and the staff was friendly and helpful. Closing out was just as easy, and Stephanie was more than accommodating. I will definitely be using this location should I need a storage unit again.
February 14, 2014
Google Public Storage Pradeep Nambiar
The checkin process was fast. Loki was able help me with all my questions and made sure my experience with the facility was a excellent. Thank you Loki for your help.
February 12, 2014
Google Public Storage Tanya Curtis
We had a situation and Noki and her team went above and beyound to help me, my husband was in the hospita at the time , so it was up to me and i am in a medical boot, my storage had to be moved and they really came thoough for me! I would highly recommend that facility to all my friends and family!!! Really!!! I am going to bring them a pie from Marie Calenders!!! And Joann Too! Awsome!!! Sincerely Tanya Curtis Law Offices of C. Ray Carlson
December 6, 2013
Google Public Storage Sean D
You can spend all the money in the world on facilities and equipment to make a great facility/business but the most important investment that this place has made yet was the hiring of Joann. I was uncertain of what I really needed and Joann really took the time to make sure I saw all my options and felt good about what I eventually decided on. I certainly appreciated the laughs and time we spent talking today. Would recommend this facility for many reasons starting with Joann , Location, New buildings, and the fact that they stay open till 9:00pm which was a problem at some of the locations I reviewed online. I need access after work so this just works. Thanks again ! Sean
August 27, 2013
Google Public Storage Tim Vercellono
Joann was great to work with. Answered all my questions. Very clean and well-maintained facility.