Public Storage Self-Storage Units at 21648 Golden Triangle Rd, Saugus, CA

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 61/moSmall 5'x5'- Inside unit
- 1st Floor
$ 61/mo $76Best Price Label1 unit left! -
5'x10'Online only price$ 102/moSmall 5'x10'- Outside unit
- Drive-up access
$ 102/mo $128Best Price Label2 unit left! -
10'x10'Online only price$ 161/moMedium 10'x10'- Outside unit
- Drive-up access
$ 161/mo $202Best Price LabelHurry! -
10'x15'Online only price$ 219/moLarge 10'x15'- Outside unit
- Drive-up access
$ 219/mo $273Best Price Label -
10'x20'Online only price$ 259/moLarge 10'x20'- Outside unit
- Drive-up access
$ 259/mo $324Best Price Label1 unit left! -
10'x30'Online only price$ 371/moLarge 10'x30'- Outside unit
- Drive-up access
$ 371/mo $464Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Saugus
Resources from the Help Center
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Santa Clarita Storage Units Near Soledad Canyon Road
Public Storage in the Saugus neighborhood of Santa Clarita is an easy one for locals to locate. A few blocks from Golden Valley Road and the Saugus Speedway, this cheap Santa Clarita storage facility is a convenient stop for locals in Soledad Canyon.
A manager lives on site to oversee the 588 units, most of which are offered with drive-up storage access. Store off-season gear in a small 5-foot-by-5-foot unit. Or declutter an entire house and put the contents in a huge 10-foot-by-30-foot space.
Less than one mile from the Santa Clarita Metrolink Station, this facility is a great option for commuters!
The neighborhood is known for the famed Saugus Café, the oldest restaurant still serving up meals in Los Angeles County. Public Storage is also on hand to serve customers with longtime great service.
Amenities
- Indoor and drive-up units are on site
- An electric gate monitors access to the property
- Free moving carts made available for customer use
- Month-to-month leases
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 271)
Chris is awesome! Wonderful experience. Easy peasy!
Jose was a big help and very professional
Hi Joshua was very helpful . He took the time to show me 3 different storage sizes . I was very pleased by his service .
Excellent service by Josue. Very helpful m. Thanks
Very quick and efficient service by Josue
Very amazing service from josue 👍
Chris was great
Good location for my daughter’s stuff. Thank you Chris for your time.
Chris was great to work with.
Chris is very helpful
Chris was a pleasure to work with!
Chris has been easy to work with.
Chris was good
Great Service. Thank you Chris.
Great customer service. Chris is wonderful!!
Chris helped me this problem I had today, took care within minutes. Happy to help and was understanding. Thanks chris
Was able to get a storage immediately Chris was very nice and accommodating appreciate that
Chris was awesome! He made my reservation changes easy piecy!
Bad manager she was not helping at all t I got a 10x 15 for less than 24 h tried to downgrade she didn’t tell me any information except I don’t know your money is gone for a month rental So bad don’t recommend it
Great customer service! Chris was very helpful!
They're very professional and helpful
First time public storage user here! Chris helped us rent a space quick and made it so easy. We practically came close to closing hours but he stayed to help me out. Definitely came to the place!
Such a quick process. Chris was great, competent and genuine. Thanks
Chris is always very helpful.
Chris continues to a great manager.
Had a good experience. Chris went above and beyond to help me with the app on my phone. The location is well maintained.
Great service and great storage lot, clean and the gentleman in the front desk was legit! Great service!
Chris was very helpful and patient in getting my reservation going. At first the site froze up when I tried getting the reservation going online. Had to go back the next day and decided to do it in-person.
Was a 5 star because I appreciated Vanessa and her help with the rental. But now, still no problem with the staff but corporate office is out of control. Editing Review... Raised the rent 33% with no notice. They said they mailed out a notice. I'm sure I would have caught it with that type of raise. WHY the drastic raise???? BECAUSE THEY CAN!🤬🤬
I had a great experience renting here.
Chris has, and continues to be a great manager to work with.
The unit of Public Storage at Golden Triangle has been a very nice place to store my items inside and outside. Micky has been so helpful and always with a smile! 5 stars from me
Public Storage is great. Chris, Manager, from Saugus was very helpful, knowledgeable, and a super human with empathic skills to serve others and still do business. I am content, I went to Public Storage today to rent a unit. Thank you, Public Storage! Thank you, Chris!
Had a great experience. Thank you Chris for helping me today.
We had a great experience storing here.
Chris is an asset to this company! He has helped take the edge off of a complicated process, and we are grateful!
Vanesa fue súper gentil y muchas gracias por su ayuda y habla español.
Gloriana is a really nice person. It feels really nice to see a worker doing her job well. She is really talkative, she knows how to make a client feel good about where they're leaving their things. Thank you Gloriana!
Sam was very pleasant and helpful A ++++
Chris is always friendly whenever we come to the storage bin
Not happy. My storage wall had been broken through AGAIN. Manager was hard to find on property. Unpleasant experience. Glad I'm no longer there. Do not recommend.
Chris was very helpful. We feel good about storing here.
Chris thank you for being helpful
Chris was so helpful and nice! 10/10!
Chris continues to be a friendly encounter every time I see him. Recommend.
Thank you for your help Gloriana I appreciate your help, excellent customer service! Super clean facility and she answered all my questions.
We had two units emptied both units on 31st they charged us for the following month and wouldn’t want to issue refund. Horrible customer service
Great overall experience. Chris made the process painless.
Exactly what it was ...storage ...private quite perfect. the service staff are great, friendly and had me in a space easily and quickly..thank you again.
Chris was great to work with. Thank you Chris.
I have been with them since January of 2019. Maria helped our family. At the time I had a Toddler (who is now 2.5) and I was pregnant with my 2nd. Maria was efficient, honest and took the time to hear exactly what our needs were and how to make sure Public Storage met our needs cost effectively. Then about last month we decided to transfer into a bigger unit until we relocate. Unfortunately we are one of the thousands of families that was left displaced thanks to Pandemic. My husband misplaced the keys to the storage and I contacted Maria and asked her if Public Storage had a copy of the key or could cut the lock. Since she didn’t have that authority, she suggested the next most cost efficient way to get it unlocked sign a document and get a new lock. So that is what we have done. She is always patient and super friendly. She goes above and beyond for the customers and helps them. She also has now informed me of the public storage app which I will download to make it that much easier to get in and out of the complex. Maria is such an asset to not only Public Storage but to the customers who are here. You aren’t just a customer she makes you feel like family! 💙
The manager is nice, friendly, and professional.
Vanessa fue muy amable me dio muy buen servicio yo recomendaría a mis amistades a agarrar el servicio con ella
Great Service. Very clean facility.
Muy caros los storages.
OMG so easy to deal with and professional... Chris is great! Great customer service- thank you!
Vennessa was very knowledgeable and a goog sales person,will recommend all my friends and family to public storage.
Was having trouble with registration. “Vanessa” was very helpful. Could not have had a better person to walk me through the process. THANK YOU SO MUCH!!!
Chris was amazing !!!!!!
Chris has been amazing through the process. There is a location closer to my home but I chose this location because of Chris. Excellent customer service!!!
The unit itself was fine and clean. The customer service however was poor. We couldn't get an answer to a question because the attendant had lunch in 5 minutes.
Awesome people
Amazing service and easy sign up.
Great service by Chris!
A simple and pleasant sign-up process and Chris, the onsite manager, was courteous, knowledgeable and helpful. As an “old school” customer who respects, appreciates and acknowledges good customer service, we were very pleased! Kudos to Chris and to Public Storage.
Chris was very helpful. Thank you!!
Thank you Chris. My husband and I are grateful. Thumbs up!
Chris was very helpful.
Great service, easy and convienant. Chris was awesome
Chris was super friendly.
Chris was awesome. So helpful and a pleasure to work with.
Chris is so incredibly helpful and fantastic at his job. I highly recommend him and he is the go-to guy... They are lucky to have him! If only more people impressed like him. Cheers to you, Chris.
Chris was very responsive and extremely helpful!!! :)
Chris is excellent at finding what you want and need. Great place to store your things.
Chris was helpful, friendly and fantastic!!!
My move out out day was o. new years day and couldn't even buy an extra day or two at a prorated price. And then got hit w a 500 a day bill
Chris was incredibly friendly and helpful throughout the whole process. Good central location.
Chris was great
Chris was great! Thank you
Chris was very polite. As a senior citizen I find that rare in young men. Good listener. Would recommend this place to everyone especially seniors.
great service. highly recommend
Chris, the manager, has always been so helpful. Anytime I’ve needed any help they have always been more than accommodating.
Super quick and easy to sign up and they're super nice!
Easy access. One story building , clean.
Chris takes good care of me. Very happy
Great place, we’re happy to find a excellent storage place. Chris was very informative and did a great overall job!
Great service by Vannessa !!!! Thanks!!!
BE AWARE. My 10' x 10' unit is actually 9'8" x 8'11". They claim that their advertised dimensions state 'approximate' - maybe / maybe not. Regardless, 8'11" is not approximately 10'. Stating 10' x 10' is BS. The young lady who helped me, Vanessa, was awesome - friendly, knowledgeable & efficient. The facility is secure and clean.
Thank you for all the help during my rental . Totally recommend you to Vanessa she is super friendly and very knowledgeable. the facility it’s nice and super clean
Good service at this public storage it should be number one
Thank you Vanessa, exelent service, Recomended!!
Outstanding customer service from Chris! Thank you!
Chris is friendly and provides great customer service.
I store at a different location, but I pay at this one because it is convenient, and because Chris is always pleasant.
My boy Chris is a real OG. Keeps the place real clean like and is a good dude. 10/10
Chris was great
Chris was a pleasure
Chris is knowledgeable and courteous.
I haven't used his services but Chris is really great guy!
Chris is a good guy. Easy to interact with!
Good service
Talk about an easy transaction....Chris had everything ready before I showed up, no hidden fees either. We were thinking of just doing a temporary thing but after seeing how convenient and safe the property looks, we are considering doing something longer. Thanks again for your help Chris!!
Chris was profesional and a really nice guy.
Best deal in town with fast, friendly, helpful & honest staff in addition to great security features. Very straightforward - no hidden fees, nor complications. The layout makes for pleasingly convenient transporting. I love that they called as a reminder two weeks before my next billing cycle. I highly recommend this storage facility!
Chris was awesome very helpful
Chris is awesome! Super helpful and kind! I love storing at Public Storage.
Terrible customer service. I don't need to be sold and pitched. Wanted to get pricing an they wouldn't give it to me.
Just wanted to say THANK YOU to Chris LaVoy for all the help in getting us set up so quickly and we will be referring you to others!
Such a relief to get such great help. I recommend this facility to anyone looking for storage, Chris is very knowledgable and personable.
Solid company good people.
Chris was very easy to work with. Great guy, and the property was very well kept.
The property was very clean. Chris was very helpful and made us feel at ease with all of our questions.
Was such a pleasure talking with Chris. He was very pleasant and answered all my questions. Nice guy.
Great rate and on site manager
Chris was great! Recommend!
Excellent service by kelly
Kelly was awesome! Very helpful :) The whole experience was quick, simple, and for a great price! Thanks again!
So simple. Chris was great!
Chris is very professional and friendly! He is always willing to help and very responsive to any questions we have. We’ve been clients for 2 1/2 years and have been very happy with the service and the staff. I highly recommend this facility! They are great! Thank you for always making us feel at home! Octavio and i are very satisfied!
Chris was great.
Chris was great! He answered all of my questions and was patient and professional.
Chris helped me and he was very nice and the property was very clean. Thank you.
Chris did an awesome job. He was the most easy to talk to storage space manager.
Chris was very helpful. We feel safe with our belongings here.
We had to store at the last minute and only for a couple of weeks. Chris was very patient with explaining our options, and answering our questions.
Great storage place. The prices are fair and the customer service is awesome
Great service, clean units, management is awesome. Super friendly and helpful. Would definitely recommend!
Chris was great.
Thank you for being so helpful Chris.
Vanessa was the best went above and beyond to honor their promotions by farthest the best customer care .
Chris was great. Very helpful. Public storage should have a lock buy back program if it’s in good shape and you have all the keys.
Chris is always a pleasure to work with. I feel safe with my stuff being stored here.
Chris sis awesome job give him a raise great excellent customer service AAA++++++++++highly recommend
Great staff. Reviewed everything before we rented a space. No surprises. Made the whole process really easy. Nice, people, clean space.
Chris did and exactly job!
Moving into the area next month. Stopped in to get rates. Maria took time out to show us a couple of units and gave us some very useful suggestions. Definitely calling on Public Storage when we're ready to make our move!!
Great! Maria was very helpful!
Chris did a good job good customer service and fast service
Everyone here has been so helpful and friendly! I needed a storage unit while we were selling our house and buying another home. I though a 5x10 would work, but found we needed more space. They made the transition easy. Would absolutely recommend!
David was very helpful in assisting us with everything we needed today. He went above and beyond for what we needed.
Location/Property clean, well maintained and convenient. Manager, Chris, very professional, kind and customer service motivated. Explained policies thoroughly concisely. Makes certain the best rate is offered. Top notch service. Thanks, Chris!
Chris gave us great service.
I was helped by a Gentleman named Chris. He was awesome. I had so many questions, for I'm so nervous about putting any of my stuff in storage. He assured me my belongings would be safe and the storage site is well secured, lit and they have cameras throughout. He took me around and showed me the different sizes and explained their Policies. I'm still not ready to put my stuff in storage, but when I do, I will definitely be going there. I give them 5 stars just for how nice the Owner is. Or Employee, because I'm not sure if he owned it or not.
Very pleasant experience with this public storage. Great customer service. Chris is a really nice and friendly guy. Always in a good mood, helpful and happy to answer any questions. Thank you
Great Customer Service, Very Clean, Trustworthy, Transparent, I have sinned moved far from here, could go somewhere closer but since I feel that my belongings are in good hands, have no intention of moving them out. Highly recommended. Speak Spanish.
We used Public Storage while we were moving out of state. The experience was excellent, the price was fair and Chris was friendly and very helpful.
My experience here was a good one. Chris the manager is caring and a great guy.
Efficient fast service by knowledgable staff member Chris.
Awesome place, thanks Chris for all your help.
Easy access.
I would recommend this facility location to anyone looking for storage.. It's not only a great location and a good price.. but the property manager Chris.. is a great guy to deal with.. So I personally prefer this location threw out the enter Santa Clarita area.. N would even give it a higher rating then 5 star's.. Thank God for good people..
Great guys, always willing to help
The best service around. I Highly recommend this place. Your personal items are safe here!
Chris is absolutely excellent - definitely recommend him all around. He is top notch!
Hadn't used a storage space in several years so was a bit confused until Chris helped me figure out exactly what I needed. Actually saved me money too. Thanks Chris!!
Moved in on 11/5/17. We booked last minute (day of) and were lucky enough to get 2 units right next to each other. The whole rental process was quick and easy. Austin helped us and he was amazing and answered all our questions. Thank you!
Have rented a 10 x 30 unit. Great rate was secured on a Labor Day sale. Clean, secure. Easily accessible. Centrally located.
Chris was friendly, and efficient.
Went there Sunday 9/24/17 to check out the unit. Came back Sunday 10/1/17 to rent. Austin helped me both visits. He was very professional and helpful. I chose this location (not the closest to my home) because of the staff, I know I am in good hands and my unit is perfectly located too.
Chris is very courteous and easy to work with. The facility itself is well maintained and clean. This location is tip top, from the staff to property, it is highly recommended.
Chris helped me and the experience was great.
Although signed up under my at the time gitlfriends name the staff allowed and confirned (lied to me) about our payment drop dead date so i was believe my things where locked up and lost when in reality my girl eas allowed to get in and sell mu things wothout notification. Although maybe not against bi- laws it sure was unethical Paa
Chris is totally AWESOME!!!!!
Great place for storage needs. Chris, the property manager went above and beyond for us when we moved out of the unit. Needed to drop a freight trailer for loading and transport to our new home out of state and he was helpful through the whole process, staying late on a Friday night when the truck driver scheduled to pickup the trailer was stuck in traffic on the 5 fwy. Highly recommend this facility for storage!
Just relocated to California and I happen just to run across this storage facility so i decided to go in and inquire about the rates and rooms they had available. I was greeted by a gentleman at the counter, i asked him who can i speak to about getting a room and he said ill be happy to help you. He told me his name was Chris and that he is manager to the facility. He showed me several rooms and was very polite and took his time to answer all my question. Other facilities should have managers like this that care about the customers. Highly recommend
Absolutely one of the nicest and cleanest public storage facilities I have ever seen. I stopped in to ask about a unit and the gentleman at the counter was very polite and answered all my questions and showed me a few units.
Chris was very helpful. He went way out of his way to help ensure that I was taken care of, and was satisfied with the service that was provided. I would definitely recommend Chris, as well as Public Storage for any of your storage needs.
Good deal with easy access
Staff was awesome! Great customer service.
This was my first experience using a storage. And I'm glad I chose this location because Chris the manager was kind and professional. He explained all our questions and made sure we were happy with our storage space. I liked the cleanliness and the security at this facility. I left knowing my precious belongings would be safe. Thanks Chris.
Chris and Deena were wonderful to work with. We will definitely return to this location for our storage needs.
I was only here 5 months and the rent was raised, went from $298 to $330 they have a monopoly. they should be regulated like rent control.
Wonderful customer service!!!!! I was able to go in and rent my storage with no hassle. I would recommend anyone to come this location because the staff are lively, friendly, and elaborate.
We've been using this storage facility for over 7 years. The price of storage has more than doubled in that time. At this rate, we will be paying $450 for a 10x20 in 7 more years. Outrageous. We have decided to look for another storage place. Sorry......
Chris was super helpful, friendly and knowledgeable -Easy location to find and very clean.
Chris was very professional, courteous, and helpful!
Low rates, and got a unit quick. Chris was great.
Chris was very helpful and professional. He provided excellent customer service for my mom and really took the time to answer all of her questions.
My renting experience was great at this location. Isaiah assisted me with my storage needs an I really appreciated that he was willing to wait for me to arrive at 5 p.m. even though this was the end his day. Isaiah you are one in a million!
Good place to store your things but its to expensive
It Is a cleanly kept facility. The manager is very personable and helpful at all times. You can rest assured that your belongings are safe and secure at this facility.
Came in to rent a space with my boyfriend today Isaiah was a HUGE help making everything so smooth and easy for us. GREAT!!! customer service skills helped out with great recommendation on protecting all my things. By far really great experience from a genuine customer service expert !!! We highly recommend him and this location thank you so much !
I needed a storage asap and Austin was a great help. He took time to show me the unit answered all my questions. He is awesome!! I hate moving and He made a stressful day not so stressful. Austin is a great addition to the Public Storage Team! Thank u!
Great facility! Very clean, spacious, and secured location. Austin and David were very helpful from the date my account was opened to closing. I highly recommend this place to anyone!
I've been renting a 5×5 here that recently was broken into. The manager on duty did nothing to help me file a claim, or reaasure me as a customer that the damages to the unit would be taken care of. It's been 3 months and the damage to the unit still has not been addressed. It's clear that this company does not value the satisfaction of their customers, nor did it seem to bother them that their storage facility was inflitrated. There has been no effort to contact me about the incident. I called the district manager and all she told me was to file a claim with a non-chalant tone. I would think as someone in that position, it would concern me that my client's units were broken into, but none of the employees of this company have shown any concern. The items that were stolen are of sentimental value and little cash value. I would not be compisated under the insurance provided. This faclility has no camera servailance on it's units and has shown not to care about break-ins or the customers affected. If you are looking to rent here, go somewhere else!
I love this place. It is very clean and well maintained. The costumer service is great as well. Joann helped me with everything and was amazing. Thank you so much for everything! I will recommend this Public Storage location to my family and friends.
Joann was extremely helpful, answered every question with ease. She did an excellent job of showing me my unit and setting up my contract. The facility is great. Very clean and secure. I will definitely recommend this place to anyone!
I enjoy storing my things at this facility they do a great job of helping. Joann in particular was awesome when I had a situation. Property 65555
Amazing service, staff was very helpful and facility was very clean.
Very convenient location very helpful staff especially Lisette was wonderful and always ready to help.
Lisette is awesome and great with customer service! Helped me find a unit very quickly! :)
Great Service, Lisette was great, good customer service.
Viewed this storage facility because I might be moving to the area soon. The lady working was so nice, she answered all of my questions and she was very knowledgeable about the unit and the area around it. Thank you Joann I hope to be renting soon with you. Places need more employees like Joann.
Thanks to Rafael for a very professional experience
I was very happy with the service i received at this public storage facility by its administrator Joann, she was very nice and walked me through every step and was very helpful. If I would ever need another storage I will surely contact her and use their facility.
I love this place because every time I come in, the ladies wave at me and make me feel so welcome. They know my face and instead of an awkward "yeah, I'm one of your renters", it's a much more friendly interaction! The complex is clean and easy to navigate. Can't say enough nice things about this location! Absolutely recommended!
Huge thank you to the manager Megan. Moving is so stressful but she made everything smooth and easy. Public Storage (and customer service in general) needs more people like her.
I do not have a unit here but I did walk in for some boxes and other items. Megan was so great in helping me pick out the best items for my move. She even made suggestions on other uses for my mattress bag. It will make a great drop cloth for painting or carpet protection while moving. Thanks Megan
Megan is Awesome and I always have a wonderful experience here. Thank you for a being awesome and having great prices.
Great bloke behind the counter named Nick. Helped me get my unit and made sure I had everything I needed. Nice location, feels safe, and the staff is very helpful.
Megan was great. She was professional and easy to talk to and very personable. She made renting a space easy and quick. Great work.
Megan was amazing. Helpful, courteous, cheerful, efficient. Storage units were clean and ready for use. Property was ready for heavy truck unloading.
Megan was super helpful and friendly. Public Storage is LUCKY to have her
Megan and Tara are the best
Megan is awsome! every time i show up she always has a smile very sweet and polite! love talking to her makes me laugh!
Megan was so helpful. Great customer service!
Megan was very professional and answered all my questions and I make sure I will recommend public storage to my friends and family.
I am very glad my neighbor referred me to this Public Storage. It was very simple to go online and reserve a space. I was immediately called by the office and Stephanie gave me all the info I needed. I was able to enter all my info online and then when I showed up it was a breeze to get the paperwork. The price was way better than the competition I checked with first. I was able to set it up on a monthly auto-pay so I don't have to worry about. Also I was able to get a drive up unit, so I don't have to ride an elevator and get a dolly for everything I want to store. The bottom line is I think they are the best deal in town.
Best customer service I've ever experienced overall always greet me with a Beautiful smile Magan anyways she's the best manager I've meet confident patient and sweet and works with what you got to stored in a perfect spot made just for you I like her to stay here and one day even own it because she would be great with this Storage lot😃 sad I forgot her name but she knows who she is ill try to remember next time off on the road I go take care hun
Megan is always helpful
I am ALWAYS greeted with a smile and always feel welcomed. Megan is a great manager, very attentive, and friendly. Highly recommended!
Very sweet and nice
Megan was incredibly friendly and very helpful. I was very happy with her service and expertise.
Great price, clean and convenient, and Megan went out of her way to be really helpful. Five stars!
Great service, nice clean facilities
Great facility and professional staff. Megan was great.
Megan was very helpful with all of our questions. She made the process of moving in the facility very easy. Would use again if needed. Thanks Megan.
This public storage is the best one that I visited and used so far, very accessible, well maintained and in a good area. Another thing that really made this place the best is the person who assisted me and my friend, her name is Megan. She was very accommodating, service oriented and professional, oh and I don’t want to forget, she is also very cute! Visit this location and you will not be disappointed!
I wanted to Thank Megan for a easy move to PS storage. She took care of all our needs even when I had a situation come up that required upper management needs. I have been there now 2 years and she is the one that I would consult for all our needs.
Megan was very courteous. She explained the rental process very clearly. Instead of 5 stars, I give her 10.... Thanks Megan!
Megan is Excellent! Awesome Customer Service... Keep Her and give her a raise!!! :-D
All I can say was Megan was AWESOME!!! The whole reservation process was extremely fast and easy! And, she was very friendly and professional. Definitely customer service oriented. I highly, highly recommend this location. Thanks Megan!!!
I needed a storage unit and there are so many in the area to chose from! Not only did Public Storage have the better rate, they had the better locks, better customer service and great location. Megan called me immediately to confirm my online reservation; she was very organized, friendly and helpful. She made it soooo easy! Don't rent with anyone else!
Very pleased with my storage experience here. Safe, secure, and they bent over backwards to get me into a storage unit (on the same day) even though I arrived two minutes after they closed. Megan, the manager, did a fantastic job. I will use this storage company again in the future, and I recommend it.
I had been renting the same unit for the last 7 years and realized it was time for a bigger space. When I saw online that I could get twice the space at a much lower monthly rate than what I was currently paying, I knew it was time to make the much dreaded move. I reserved a new larger unit online and the very next morning I received a call from Megan confirming my reservation. I was concerned about how I could make a smooth transition from one unit to another. Megan answered all of my questions and explained my options for a smooth transition. Mission complete! Thank you Megan...you rock!
Megan has always been very helpful
Best damn service ever!
Megan was great and went over and beyond to make sure that understood the process and explanation of all fees. great asset to your company.
This was my first time renting at a storage facility and this was a great experience! Megan was extremely personable and thorough. The units and property are very well maintained and clean. I would highly recommend this particular Public Storage!
Excellent!
This is the best storage experience I've ever had! Thank you so much! The staff is fantastic and so very friendly! Highly recommend it!
This place helped me with my storage needs and provided me such great service that now my father in law and brother in law have storage there now. Talk to Megan she'll help you with all your storage needs. She's awesome.
I've been at this facility for more than 10 years. From day one, everyone in the office has been nice and available when you need them. The facility grounds are clean and well kept - and there has never been any in-unit damage (rain, leaks, pests) during all of those years. Recently, I needed to move out. I've heard "horror stories" from others about attempting to vacate a storage unit at a later date, so I prepared myself for a worst case departure. However - consistent with my years here - it was nothing but a pleasant and easy process! Special thanks to Megan for making me feel like a true "renter" than just a "monthly payment". Should I need storage again in my future, this location in particular would be my first choice! I would recommend it!
my family has a couple units at this property and it is wonderful!!!! megan is a really awesome person! and is always a great help. she has always taken care of anything i asked! megan u r AWESOME!!!!
Very friendly, personal and professional contact. Thank You Megan! After two month i paid third month in advance but don't needed it anymore. Money were without any issues transfered back. If i need storage again this location will be my choice!
I always had a welcoming friendly experience at this location compared to other facilities where I was just an account number. That's why I decided to use the same Public Storage facility. By my surprise Megan still remembered my name, needs and requirements so registration was quick yet professional. Megan was very helpful in explaining the new changes since my last rental.
Megan made the whole process so easy. She is beyond professional and explains everything so well. Its nice to deal with someone who always has a great attitude and a smile on her face.
First I would like to say that I have been at this location for approximately two years ,from the very beginning I felt confidence that I would have a professional experience. I was greeted by young lady by the name of Megan who is very welcoming and knew that I needed to get right down to business ,she assessed what my needs were and gave me the best deal possible after showing me the property and assuring me that my belongings would be safe. So to sum it up the property was clean my belongings are safe at a fair price and the management team on site are exemplary!
This was my first storage experience, and after acquiring a few other units for a business, at different locations, I realized how seamless Megan made my experience. From the beginning to the end I was always treated like royalty, I was very sad to have to vacate. Went back almost a year later to get some paperwork and Megan remembered my account info, wow is all I can say! The property is clean and well maintained. I had one of the largest units available. I stored my items for about 3 years. love this place, would return if I needed storage again.
Excellent! Megan and Lenee are professional yet friendly. They, along with their manager Clare, went above and beyond to take care of me. If you are looking for a clean, safe storage with excellent customer service, this is the place to go.
The office representative Lene'e was very nice and courteous. Great customer service!
I currently have a storage unit here and I just added one more unit. Megan is very professional and makes my storage experience easy. Thank you Megan and Lenee for all your help.
I have rented storage units from other Public Storage facility's in the Santa Clarita Valley, but this place is the best managed and the customer care is top notch. I was assisted by Megan the customer service rep, who is always very professional and helpful. This young lady really knows her stuff, when it comes to placing you in to the right unit for your needs. If you need a storage unit, don't bother with the other places, go see Megan and she will take care of you.
Went here today to get a storage unit and was VERY pleased with the outstanding customer service Megan provided. Pros- Helpful Answered all of my questions I felt well informed walking away Service was fast Megan was super sweet and easy to work with! Cons- NONE!
I made a reservation on line. It was followed up with an email and a phone call from Megan at the facility. Megan was very courteous and helpful. Megan scheduled an appointment to show me the unit. She made sure the unit was the right one for my needs. All of the details were explained to me and I was thoroughly satisfied. Public Storage and their staff exceeded all my expectations.
This is the best storage i've ever had i've been going to this storage on and off during the last 12 years. I resigned up last june with megan and she was great, made my experience very easy so i even got my grandfather in a unit. When i drop off my payments megan and Lenee are the greatest. Very attentive and keeps me updated with all new upcoming things . The best public storage in scv! Love my courtesy calls with my busy schedules i sometimes forget . Ill be getting on automatic bill pay which they offered
Megan was extremely helpful and prompt in assisting me, even though it was christmas eve the facility was open and she was very ready and able to fulfill my storage needs.
I made the reservation online and immediately received both online and by phone confirmation from Linda - a very upbeat "welcome to the family" voice. When I got there she was very friendly and professional -- answering questions and making sure I understood the agreements. As we talked (and she later showed me the unit) she was inundated with people coming in to pay their accounts before incurring late fees. She managed them all graciously without ever losing sight of my needs. She is awesome and I will stop in to say hello frequently!
FIRST OF ALL I WAS HELPED BY MEGAN AND LINDA. THEY WERE BOTH VERY HELPFUL, AND ASSISTED ME IN EVERYTHING I NEEDED TO KNOW. THEY WERE BOTH VERY POLITE AND COUTEOUS AND I COULDNT OF ASKED FOR TWO BETTER LADIES TO HELP ME. THEY ANSWERED EVERY QUESTION I HAD AND WENT OUT IF THEIR WAY TO TAKE ME TO DIFFERENT UNITS TO SIZE THEM TO SEE WHICH ONE MY THINGS WOULD FIR IN. THEY WER FANTASTIC. IF I MAY SAY SO YOUR COMPANY HAS TWO GREAT EMPLOYEES. I HOPE TO BE HELPED BY THEM AGAIN. HAVE A NICE DAY.
Linda has been awesome to work with. She is very knowledgeable and friendly. The facilities are very clean and everything is in order.
I was helped by Megan who I found affable and professional. She reliably took questions and phone calls before committing to and after closing my account with patience. Driving up into the property, A small office to your right, the electronic gate (keypad) in front, and 4 or 5 parking spaces to the left. Bring your own lock or purchase at the office. I drove a 17' Uhaul through the property without too much effort-- drive around the storage units so you face the gate going out instead of turning into it; this is much easier. The units are quite high-- stack baby, stack!
I highly recommend this storage location, staff very helpful and attentive to my storage needs
I found Megan to be professional and competent. She was helpful, thorough and efficient. I recommend this location.
I have been a customer for about 9 months now and I have always delt with Megan and I really appreciate her patience and her friendly attitude. I actually needed to switch storage units and Megan was not only very professional, but wanted to make sure that the storage unit was the right one for me. She's great!
have been a tenant at this public storage for over three years now, the facility has always been clean and every thing in working order, Megan and Linda, have been most helpful and professional in all our encounters, would recommend golden triangle public storage