Public Storage Self-Storage Units at 1615 W 11th Street, Tracy, CA

Christine was exceptional and very polite. She has an awesome personality and I love coming to my storage unit. Thanks again!

Very helpful and friendly definitely recommend

***UPDATE*** Public Storage raised my rent by $100 just after being there for 3 months :( Although they have great customer service, and an amazing on site person (Kernesa) , I will have to result in cancelling my services with them. I can understand occasional rent increases, but $100 in just three months?? I can't imagine what it will be by the end of the year :( Previous review*** Kernesa is the best! From the beginning She has been extremely helpful and guided me through the process anytime that I have a question, She is always available on the spot. Customer service is beyond amazing. She genuinely cares how I like my service And goes above and beyond to make everything about utilizing a storage unit convenient for me.

This company is extremely greedy and unreasonable. Buyer beware! They jacked up my price 3x in one year and now I’m paying double in just one year. It’s shameful

Love this place! Christina was very helpful at the front desk. Excellent service.

Lee esa was very helpful and very kind and knowledgeable

Kernesa was very helpful and even gave us help on her lunch

Excellent service! Thank you

Great Costumers service

Christina was extremely helpful and professional during our visit. She went out of her way and gave us 5 star service .

Thanks to Christina for being so accommodating and friendly. I hope everyone is like her.

Kernesa was so helpful patient and kind! I really appreciated all her help!

Kernesa was so helpful and just a delightful person. Thank you so much K.

Very friendly and professional

I had an excellent experience calling this storage facility today! Christina was the representative I spoke with, and she was incredibly helpful and friendly. She took the time to answer all my questions about pricing, unit sizes, and availability, and even helped me choose the best option for my needs. Her professionalism and customer service made the whole process so much easier. Highly recommend this place—great service and great people like Christina!

Excellent service provided by Christina, seems like a professional place and will be getting a unit once I’m fully packed

Kernesa an absolute gem! Thank you for your help today.💯

Great service Christine was very helpful easy access to the unit

Kernessa helped me and my family a lot. I appreciate her helping us very good service 100/10 stars.

I had a fantastic experience at Public Storage, thanks to Karnesa! She was incredibly knowledgeable and took the time to walk us around, explaining the different options and helping us choose the storage unit that would best fit our needs. Her friendly and professional attitude made the entire process smooth and stress-free. I highly recommend her if you're looking for excellent customer service!

Kayla the storage representative geeted me with a smile and upbeat attitude. she was very helpful and courtious and made my storage rental process smooth and easy. I enjoyed meeting her and getting my storage unit today. 10/31/24-update review Kernesa the storage representative is amazing,friendly and very helpful. Kernesa helped me easily get in and out of my unit. Kernesa explained and help me with the process. Am glad she was at public storage.

Christina was the best ever had she helped me moved in peacefully

This is a very nasty place to do any business.When you go over there, it's smells horrible of a chemicals that you ingest just by getting out your car and driving and walking up to the door is bad.I wouldn't never want to rent from there and the area is nasty.

Kernesa is very professional, knowledgeable, nice, and provides excellent customer service. Just ask her a question. I have been using this storage facility for 6 years. Kernesa has been a great Manager. My things are safely stored in an air conditioned unit with 24 hour monitoring cameras. The area is clean and well lit. I am super thankful to have Kernesa assist me with my storage decisions. She deserves a raise /promotion. She always gives me awesome advice and keeps everything clean including the restroom. I have never seen the presence of rodents or insects in the storage facility. If you need storage they have a wide variety of storage unit sizes and types.

My experience with these people is worse than what any human will experience with the devil, I will try to post evidences here, I just got off the phone with the store manager over their plans to sell off my properties in the name of lien resulting from late payment, in the first place a few months into renting a store there they increased the rent exorbitantly without considering important factors, they charged me extra for every month I delay and they pro-charge on the first day of the month. That store manager has no iota of humanity in her, may be because of the color of my skin or my accent but that woman has treated me the worse way ever in my entire 8 years plus in America, as I speak tomorrow is the day they want to auction my properties even though I have paid almost $400 for last month and this month is only half way gone, they hardly take or return calls they are just plain evil.

Came in for a last minute walk in and Brianna was super helpful. They were about to close but she didn't hesitate taking the time to help me. Wonderful customer service!

Kernesa was so Friendly and helpful.

awesome service from kernesa!!!

Great customer service here! Briana was very attentive and helpful. I came in looking for a specific sized unit and even though they didn’t have it at their location She was so kind and helpful and directed me to a place that had what I needed.

Very friendly and helpful

Kernesa was sucha sweetheart. She showed me the units before making the payment.

This is one of the best public storages I rented ever. I had quite a few 3 currently in 3 different cities

Raised the bill over the months was paying $190 now I'm paying over $590

My best customer satisfaction experience. Kernesa, thanks for helping me out today. Your understanding of company policy and helping your customers puts you on top of the list. You are a rock star.

Great customer service!!!

Veronica was amazing - she was closing & about to go home, yet she unlocked the door & got me set up with a unit. I can’t thank you enough Veronica, you are a life saver. Highly recommend Public Storage, I’ve used only them & always great service. Veronica, this the best service I’ve had, you are a God send 🥰

Great customer service

Kimberly did a fabulous job for Anthony 5 star rating.

Attendant Karnesa was very professional and took the time to explain everything regarding the rental of a space. Outstanding!

Kernesa helped me with my rental move out and she provided fast, easy, no stress service! Thank you!

Kernesa is amazing she made my day💕 my rental experience was fast friendly and efficient 10 stars!

Great customer service. Very helpful and professional.

Dominique was amazing

Kernesa was amazing! We came in from out of town to clear out my moms unit. Kernesa went above & beyond to help us make the process as smooth as possible. Customer service deserves 10 stars! Thank you Kernesa, we appreciate you! 😀 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️