Public Storage Self-Storage Units at 10830 Ventura Blvd, Studio City, CA

Checked in easily. Got great help.

Great customer service experience. Front desk is very helpful. Clean units and areas. Allows me to feel my stuff is safe.

Erika was very helpful

This Public Storage was great! Brad answered all my questions and told me everything else I needed to know. I'm glad this facility is the one closest to me!

2022 I have stored my items in Public Storage for 3 1/2 years at the 10830 Ventura Blvd. Studio City, CA location facility and my experience has been great. Erika has been great and so kind over the past 3 years. She has worked with me especially when I was late with my payments. I am a senior and she has always been so understanding. I praise all of the staff at Public Storage. Everyone has been so kind over the years. Brad has also been so helpful as well. Grace, Jasmine, Jorge and others have been so helpful over the years. I just hope and pray that my new storage facility will provide me with the same excellent customer service I have received at the 10830 Ventura Blvd, Studio City. I am only leaving this facility because I can no longer afford the monthly payments and I found a cheaper facility. Thank you everyone for making my last 3 1/2 years a pleasant one. Deborah Christian-Lepera Update 2023 It is now the year August 1st 2023 and I am still with the Public Storage Studio City location. I have been with the Studio City location now for 4 and a half years. I must give Erika credit where credit is due. She is exceptional. She was instrumental in helping me to get my storage adjusted to a lower fee. I am very pleased and happy. This young woman is a God Send. Thanks again Erika. Deborah Christian-Lepera

This is perhaps the most well maintained and courteous Public Storage location that I've used, and I've used a few. I needed to upgrade my existing rental to a larger unit. I placed a hold online for a unit I found the night before, and I had planned to get to the office in the morning to finalize the process. The next day, to my surprise, Brad from the location reached out to me first to confirm the reservation. He gave me helpful information, such as needing to transfer my unit over within the same day. When I arrived at the location, Brad walked me through the transfer and politely explained everything efficiently. Thanks to him, the entire process took about five minutes, and I was on my way. What a breeze--would highly recommend!

Erika was very friendly and helpful. Highly recommend if you need storage

are the units climate controlled?

Thank you Erika!

Erika helped me very much Thank you

Love this place!

Erika was absolutely amazing! She answered any question I had an went above and beyond.

Erika is a Terrific manager at Ventura location. She gave fast and courteous service with pricing all the great benefits at Public Storage.

The staff is so friendly and helpful! Such a nice change from other storage units I’ve had spaces in.

I am so thankful to Erika for her guidance in navigating me in so many ways. Rafik, each time has aided me with his sound advice and skill. Along with their kindheartedness, these attributes make both Erika and Rafik great assets to Public Storage and I am very grateful.

I used this location to store a lot of valuable items and it was a very pleasant experience. The Manager Erika went above and beyond to ensure the experience was the best that it could be.

Great service Thank you Erika. I definitely recommend Public Storage.

Thank you Erika! 🙂

The friendly gentleman, Brad, at public storage made it quick and easy to secure a rental space. Shortly thereafter I needed a bigger space. Again Brad made the process super easy and efficient to trade up to a larger space. Great service. Five stars.

Erica was super helpful with helping us get situated with my daughters storage. Thank you!

Great service! Helped me to find everything from the carts to all the things I needed for the move. Would recommend!

What a great experience! Front desk was super helpful when I had trouble with my code, and got in no problem. The hallways were well lit, unit is clean, and it’s kept nice and cool inside. Thanks so much for making me feel comfortable about storing my stuff!

5 stars all the way. Elicia helped me out tremendously and I'm so grateful for her service today.

Ac inside very secure and clean with lots of parking just sucks no uhaul rentals within walking distance but overall great service.

Thanks Erika. Excellent customer service.

Great customer service. Thank you Erika. I definitely recommend this Public Storage.

Thank you Erika!

Excellent customer service from Erika.

One of the better storages I’ve ever dealt with

Rafic was a great help. The move in was smooth thanks!

Rafik is very nice and helpful to rent a unit

The people who run this place let their friends come in and steal stuff. Had my unit broken into and Rafik, the manager, was very confrontational and suspicious. DON'T GO HERE.

How much is for the minimum space for less than 1 month?

Shout out to Rafik!!! He helped me so much with my lock situation. He was sweet and nice!!! I highly appreciate his help.

Rafik was great and helped me through the process. He made it smooth and easy.

Rafik was very helpful and help me solve my moving issues.

Best customer service I have experienced with storage. Paola and Jose went above and beyond. Always use this company!

Good service ask for Erica!

I had such an exceptional experience with Public Storage that I felt the need to leave them a positive review. I had planned to use one unit from Public Storage, and one unit from another storage facility. Public Storage's unit was very clean, secure, and safe. When I arrived at the other storage facility it was not clean or secure, so I decided not to use it but that meant I needed to find a second storage unit. Rafik was able to get me the best possible deal on a larger unit, and even managed to get me a larger unit that was right next to my smaller unit, which made it possible for me to move my things out of one unit into the other. If Rafik had not found me a unit that was right next to my smaller unit, moving my things out of a smaller unit would not have been possible on my own. Rafik was very kind, respectful, and thoughtful, and his willingness to go above and beyond with his service really saved my day. I couldn't possibly be more grateful for the excellent service I received at this Public Storage location. Thank you!

Terrible management service!

Boorish, unfriendly management !!!

I rented a storage in December and Rafik helped me a lot. He has a lot of patience and very helpful to address your concerns . This is a hassle free PS location with the skillful management here. HIGHLY RECOMMEND HERE for your storage..

Rafik was amazing! He helped me find just the right unit. Very kind and professional!

Amazing customer service! I had an issue and Jose and team were extremely accommodating.

Very affordable and the perfect place to rent a storage unit! Not too busy and they make it easy to access everything.

Great service and management

Rafik was very friendly and helpful

Excellent service. The front desk was amazing. Always kind and helpful. I will miss this place. Stop by to say hi to the friendly Erica

Erica was so incredibly helpful. We ended up at her location in Studio City after trying to use the kiosk at the Sherman Oaks Public Storage. She helped us immediately access and lease the unit we needed even though there were reserves against it. She was also really helpful in identifying the packaging we needed. SHE IS A GREAT EMPLOYEE

Rafik helped me move easy

I went to this location to get some information, but the staff was very nice and helpful and made me a good deal and I immediately rent one of the storage.Dina was a person to help me , She was very useful to help me to find what I need in excellent way. She is amazing person with very good attitude. She is hard worker, very caring and very knowledgeable to guide people in order to get correct storage. Iam very happy that I went to this place on studio city.I am with very pleased with Dina help.i recommended this storage to all my friend.

RaFik was a great help!! Excellent service!!

I have nothing but good things to say about this Public Storage. Fast, Caring and Friendly staff and clean and safe location. Eager to help and give great service. Staff, Managers and District Managers all give superb service and love to help specially during sensitive times. Huge thumbs Up!

SCAM, SEARCH FOR LOCAL STORAGE RENTAL PLACES THAT ACTUALLY CARE. I was helping a friend move out of his home, a lot of his "Junk" was fairly valuable or was something I wouldn't have wanted to throw away, so I decided to rent a storage unit and keep it all there since I had no space in my own home. I called around the day before and found the PS storage to be the closest one as well as the cheapest one for the size that I was looking for. Keep in mind I had no prior storage unit renting experience so I was going in fresh. I spoke over the phone with corporate as well as the front desk of the unit in that exact location to confirm a promotional offer they had been advertising online. However when I arrived at the rental office I was told that not only could they not uphold the "$1 for the first month," but they also said that the unit I was referring to was not available and that they could only give me the unit that was 3 times more expensive than what we discussed. I ended up paying $120 as well as a $59 activation fee which was never mentioned in the original agreement, (I asked in advance if I had to pay anything aside from this $1 for the first month the day before which they confirmed was not going to be the case). Afterwards they told me I couldn't use the lock I wanted to and that if I wanted to use theirs it would've been about a $16 fee which I was not prepared to pay for. I went across the street and purchased the proper lock for $4 before agreeing to the $120 a month rent. Right away I noticed a homeless couple that I was familiar with from around the area go into the rental property and leave with shopping carts (That they stole from the nearest grocery store) of clothes. After dropping off my belongings I came back the next day and noticed a foul smell coming from my unit. All my clothes, props, decorations, audio equipment smelled like urine, I could not figure out the source of the smell, but after airing out everything with the windows down in my car the smell went away so I can't complain too much about that. It definitely should've been taken care of though, and when I brought it up to the on site staff they said that since I didn't purchase insurance from them that they could not investigate. Another incident I had with this company was when I had to store some unique props that my filming director entrusted me with, I found them to be pretty bulky and couldn't keep them in my house because they took up too much space, so I decided to keep them at this storage unit since it was closer to the set we were filming in anyway. I called in advance to make sure I had access to the unit after hours since these were important props. They said that as long as it's before 9PM I could enter the facility even if no management is onsite. I only called in advance to confirm because these were important decorations that we needed for my work. To my surprise I got to the rental property at 8PM, 2 hours after the employees all left, and my code to open the gate wasn't working. I called the corporate center to ask if there was any way for me to get in since this was very important for me to obtain those items and they said they couldn't do anything, I asked for a temporary access code and they said they could not provide me with one. I ended up wasting my money for the Uhaul van I rented that day and I wasted my friend's time who was coming with me to help. Fast forward the next day I lose my job since I couldn't deliver those props that I mistakenly entrusted with this storage unit. My income with the company I was working with was $25,000 a month roughly, keep in mind this was all during the COVID pandemic so this really struck me. FIND A LOCAL STORAGE RENTAL STAY AWAY FROM THIS PLACE

Thank you 😊 Erika excellent customer service. Came back to get more boxes and Erika very helpful.

Tremendously great customer service. Jazmin was very helpful with all the questions and I would highly recommend to coming back if I need more information. She’s was very nice and professional at what she does

Thanks for great Customer service jazmin!!!

I needed supplies for a move and I had to make a couple trips to this public storage and Jasmine was there both times and made my experience so lovely! She remembered me from the day before and was very helpful getting me the boxes, supplies I needed and even helped me when I wasn't sure what product to get. While waiting for my friend we had a nice conversation and she helped me load the boxes into their car when they got there! If I have to go back for more supplies I hope she is there!

Great customer service. A huge thanks to Jazmin! She is a very friendly individual yet professional ... was very professional in assisting me with the information I needed and helped answered all my questions. Overall great experience, I would highly recommend. Thanks once more, I could not be any happier with my experience.

Jasmin is a very kind and always helping me loading my car after buying packing supplies thanks for all ur help!!.

Erika at public Storage in Studio City was absolutely amazing. If you're on the fence about renting here, stop reading this now and do it. You will not be disappointed. The Erika routinely went above and beyond to make sure I had anything I needed and made sure any questions I had were answered -- both while moving in AND moving out. She regularly called me to remind me of the payment so that I did not miss deadlines or incur late fees, and was always extremely professional and courteous.☺

Very clean and very well-kept location. I definitely recommend this location. Thank you for all your help Erika.

Great experience. Location is very clean, easy access, and great customer service

Great clean place with friendly staff.

Erika did an amazing job helping me get a storage unit that fit all my needs and made sure my unit was of proper size.

I have a storage place hear workers are very friendly and helpful thank you Erika

Great location a bit snobby for the desk clerk but if he's happy I'm happy

Great experience. Good prices easy acces

Rafik

Rafik, great service very helpful!

The customer service was excellent. Erika went above and beyond to help us made everything so easy. I definitely recommend this public storage. Very convenient.

Very clean and easy access. Thanks Erika you made everything so easy. I defenetly recommend this Public Storage.

Great place, easy to work with!

Dina was very helpful!!!

Rafik was very great and have provide us best customer service. I have been with this branch for almost three years. Never had any issues. Great customer service.

Rafik was super helpful!

Rafik is the best on his job

Rafik. That was a Great job you did.The service we got was...

Excellent storage, Rafik was extremely helpful and professional. Keep up the good work!!!

Great place to store your things. Convenient location and nice people.

Very please with the service at public storage with rafik!

Very clean facility in great location. Ask for Rafik at the front desk. He’s always available to answer my questions and offers assistance whenever I need it. It’s refreshing to experience great customer service in today’s world. Thanks again Rafik!

Thank you Erika👍 Location very convenient.

Great Service! Rafik was informative and very quick. Total time finding unit and starting to move in was 15 min.

Very clean property! staff is always friendly and greets you with a warm smile, and their customer is impeccable 😋

Rafik was extremely helpful and enabled us to get all of our necessary paperwork done quickly and efficiently to start moving into our storage unit!

Rafik was quick and efficient!

Very fast and friendly service at a convenient location. Erika kindly ran me through the brief initiation process on the tablet after showing me the room and I was good to go within a matter of minutes.

do you have storage space for rent ? If so what size and what floor?

Rafik was very helpful with everything. He walked me through everything and showed me all the equipment I could use. He was very friendly and polite. Best size storage with reasonable price. Highly recommend

Rafik was very helpful in transferring from one unit to another. I choose PS because the environment is safe, clean and secure, plus the Customer Service is excellent!

This is the cleanest facility we have ever rented. I am so impressed that the manager Erika is out and about keeping things neat and tidy whenever we have been there. Erika has always addressed our concerns immediately, and is meticulous in making sure we are taken care of right.

Erika rocks best customer service ever❤️

Great and very helpful! Highly recommend

Thank you Erika.

Great service Erika

Nice

The best staff ever.

Erika is great! Always great service with a smile!

Rafik and Erika are very knowledgeable and helpful. They extend every courtesy possible with a smile. Thank You! Great service.

I went in here to buy merchandise. Erika and Rafik served their best customer service. They are my old friend but yes, they are still number in there work. Thanks guy for the service beyond expectation.

Rafik is amazing! Only took about 15 minutes to get a unit and explained everything thoroughly. He’s very friendly and willing to help.

Rafik was a huge help! Really recommend!

Rafik rocks!!!

Rafik was so helpful and we got the space we needed!

Rafik is the best!! Thank you for all your help!

Facility is the best on his work and helped me for everything.

Erica was great at helping me in a pinch and getting my storage set up quickly!

Hate it

Rafik is a real good guy and gave me excellent service 💪🏾

Rafik, the man on duty today helped me right away after I asked about the latch on my storage unit. He came to the third floor right away and replaced the latch which was giving me problems Just as good Thank you Ed Nell B334

Awesome service !

Great service Thank you Erika.

can i rent a storage space here for 1 month? and how much?

Great place. Quick and easy. Great staff! Loved the experience

Very good experience Erica helped me out a lot , wasn’t sure what size to go with she showed me a couple options and made me feel really comfortable . Would defiantly recommend this place

I rented in the past from other storage facilities but it was a very hard process, when I came in to the Studio City Public Storage everything was very different. The process was very easy and smooth. I highly recommend the Public Storage in Studio City. I was helped by Erika. :)

Thank you Erika. You are awsome. I definitely recommend this PublicStorage.

I totally recommend this public storage. I went in today to purchase some packing supplies, was helped by Erika, absolutely great service. I needed more boxes. I was helped by Rafik also great service.

Rafik was alot of help! He helped me find a cheap and affordable storage unit with a wonderful smile! Thanks so much!

Thanks Erika

Love this place. Good units and great service!

Rafik is great! He provides excellent customer service! 5 STARS⭐️⭐️⭐️⭐️⭐️

Rafik is very nice!

Guys, I first come here and found amazing service and only one person Erika here who is very attentive and professional served me! I recommend this place to everybody.

Erica was a great help!! Best location to store your personal belongings

get money

Rafik is awesome!

Great service! Super convenient and easy to use. Costumer service was stress free, Rafik was helpful!

Erika the manager was awesome! She even stayed an extra 15 minutes later to ensure I was all situated after my move. Thank you, G R E A T customer service !

Great place very helpful staff!! Thanks Erika

Erika was very helpful thank you.

Very clean and nice location. Easy access and very friendly staff.

Daniel was so helpful!! And such a pleasure to work with. Great clean and nice facility.

Great customer service .I will recommend to all of you

Conjusted

Andrew was awesome, told me everything I needed to know as a first time storage owner! Thanks!

Kind and courteous establishment with people that's willing to help

Great customer service. Thank you Erika ☺

Rafik was super helpful, setting up a room was a simple and quick process!

Erica was extremely helpful and rented us the unit very promptly. Love the location :)

RAFIT FROM PUBLIC SPACE STORE WAS VERY VERY behaved disgustingly, and not professionally! from the morning he shouted at us without any reason. it seems he has nothing to do and his behavior spoils the mood of everyone around him! if you do not want a spoiled mood in the morning, do not come here! kindly request managers to pay attention to how Rafit works! Terrible service !!!

Had a great experience. A very friendly employee named Erika walked me through the rental process with ease. This place has a very clean and secure property and it’s location is unbeatable.

Great customer service from Rafik!

Erika was the best person to assist me ever! 5 Stars!

I definitely recommend this public storage the service that Erika provides is the best

Erika is extremely helpful and kind! Great service here.

Rafik has great customer service. I recommend to rent a space at this location.

Rafik is a pretty cool dude. Facilities are clean and very well maintained. Make sure to go online, and take advantage of the 1st timers $1.00 special for any sized unit.

Erika thank you great customer service.

rafik was great!

Rafik very helpful helpful in Made getting in here very easy for me. Right now they can move in for one dollar only which lowers your upfront cost. 5 star guy.

Came in to purchase moving supplies and also inquire about a storage unit was Help by Erika very helpful thank you very much I will definitely come back to rent a unit here.

Erica was awesome!

I am definitely a fan of this Public Storage location. Aside from the prices being Los Angeles status, they've been great during my move and transition. The location is perfect, right next to the 101. Rafik is the most awesome employee I've talked to there -- I was past payments and he helped me get back on track and get into my unit without anything being tampered with. I'll continue to use Public Storage wherever I go. Thank you, Rafik!

Rafik has very good custumor service he helped me out i recommend this facility ask for Rafik number 1 manger

I rented a 5×7 unit at this Studio City location. Erica was the the wonderful associate who help me. The processing was simple and quick and the facilities are always safe and clean. I would rent here again.

Rafik was extremely helpful. When one promotion had expired he went the extra mile and found a similar promotion to fit my needs! Also, on moving day he came out again to show me the unit without complaint in 100 degree weather! Love this guy!

The staff is friendly enough, but the rates are ridiculous. I found comparable storage in the area for $100 less per month. I asked for a rate adjustment and, well, I got one -- $24. There are very scary people living in this building. I am terrified to go there alone after being confronted by a "resident" who resembled a zombie. He was obviously drugged out, standing around looking at his feet for an hour, swaying back and forth, wearing dirty, torn rags. My boyfriend always comes with me when I need to get into my unit. This place is UNSAFE. Other than that, the building is FILTHY. My previous storage unit by The Grove was immaculate and the building constantly being cleaned. Now, I understand why they gave me a crazy discount for giving a positive Google rating BEFORE moving my stuff in. I need to store for about 3 years. I won't be giving them that money. If you're looking for safe, clean, affordable storage, THIS IS NOT THE PLACE.

I went in asking about storage space sizes and what spaces accommodates what furniture. A very friendly worker (Chasity) was very pleasant to speak with and she went above and beyond by bringing me to different storage units to see the sizes in person. It was a very good experience, despite the outrageously high prices (due to popularity and location), and the employee was very positive and willing to help with anything I needed, even before I was a customer.

Erika was very helpful great costumer service 😁

I had great costumer service thanks to erica who suggested the perfect size for my stuff and answered all the questions i had regarding my unit.

Extremely hospitable, convenient and flexible and helpful staff

;)

Very friendly and helpful. Lots of space options for whatever you need. Shout out to Erika, who spells her name the correct way.

Great customer service!

Erica was such a help at this location. They were very friendly, fast, and helpful!

I had a great experience with Erika at this location she has the best customer service she communicated very well with us she's very helpful we were sold on the location even though there's a few locations not much further for just a bit less we choose this location because of Erika we went to Extra Space on this same road the service was not satisfactory we are very thankful for the help we absolutely recommend this location

I hate moving. It's very hard to pack things in the right box size but when I came in to Public Storage Erika took the time to show me some easy and fast ways to pack my things she told me what I needed just by me telling her what I was packing thank you I finished packing in two day what would have taken me at least a week. 😀

The customer service Erika gives is the best. I absolutely recommend this Public Storage. Thank you Erika :) I had to get another storage and again great service thank you Erika.

Rafik was great. He explained everything and made the move in go smoothly. Also, the storage facility is very clean. I'm happy I choose this Public Storage.

Rafik & Erika were awesome and helped us move to another unit. A+++++

Erika was awesome in the office. Rafik always helps us out. Great customer service :)

Terrible Place - go somewhere else. First off, they will not honor any rate that you book online. Instead, they will let you walk in, and then demand that you pay more for a unit. They assume you need a lock, and when showing you the "unit" they hand you a lock with only one key. All locks come with TWO keys, which means they are hanging on to one. While others have complained about theft from their units, seems to me the workers are the ones getting into the storage units. Next, the "unit" is the worst storage facility I have ever seen. The interior of the unit has no floor, per se, instead it is just a bare wood floor. Overall, the whole place smells like urine, and the rat traps are definitely a necessity here. Service was so bad, and the employee was so rude, I ended up backing my moving truck out, that I had just driven half way across the county, and found another facility that is much nicer, and a fraction of the cost. BEWARE - do not deal with this facility.

Thanks so much to Erika at public storage ! So helpful with trying to get me the unit and size I needed keeping me informed with phone calls . Went beyond what was required it's much appreciated !!! The only bad thing is she's not moving boxes 😜

Rafik and Erika great service :)

Very quick and easy. The staff was helpful and got me accommodated right away. Also the facilities and pricing was better than some other local storage facilities.

Raquetta was awesome and helped me very quickly get situated. I highly recommend coming here for easy access and great help.

Rafik made the storage portion of this this crazy move the easiest part - seriously never had a faster less painful storage exp. ever I had my unit in about 15 minutes

Rafik and crew have gone out of their way to make us feel welcome. Excellent customer service through and through every time we're there. Made our transitional move that much easier.

Rafik is a great guy! Best customer service in town!

Rafik was amazing and helpful got everything done for me and answered all my questions.

Raquetta was really friendly and made the experience great.

Daniel is wonderful and has shown exceptional customer service. I highly recommend coming here for any help you need or your storage needs. Will be back again! Thank you

I was in need of storage. Rafik was very helpful and friendly. He went over all the guidelines with me. I would definitely recommend this place. Great area as well.

Rafik was very efficient and helpful as we obtained a storage unit. He showed us several sizes and made helpful suggestions. He was very patient and friendly. He knew his job well and was thorough. We also enjoyed his sense of humor.

Came to public storage in a rush due to immeadiate move out situation from my apartment, and was helped out by Daniel who helped my move in process be nothing but FAST and EASY all while being very attentive and excellent Customer Service.

Daniel was extremely helpful with my move in. Quick, fast and made everything much easier. I recommend him to take of care of you anytime you need to use a storage space and assisstance. Ask for him when you come in!

Great service.

Good service !

It' s great location and the service was friendly too!

Rafik was a pleasure to work with and made everything very easy.

Thank you Erika for your service :)

Erika was so awesome!!

Always great customer service from Rafik and Cynthia.

Greatest storage in So Cal and Erika is AWESOME!!!!!

I reserved a storage room. When I came there, Erika helped me out. I loved the customer service. She was very fast and friendly and showed me everything. It's a perfect storage to put some stuff in it and it's save and people who work there are nice especially Erika !

What an amazing Storage company! RAFIK was the gentleman who assisted me in all my needs. He was very helpful in choosing a unit that fit my needs as well as answered all questions I had. I recommend this for anyone who needs to store their personal items! $1 for the first month is unbeatable 🙂 thank you rafik!!!!

Rafik is great!

Rafik is very knowledgeable and helpful Always greeting with a smile and answering my questions accurately definitely recommend this public storage here always in and out.

This place is cool easy to move in and move out. Rafik is an amazing guy and did an awsome job helping me with the paperwork process.

Rafik's service is excellent - effecient and very thorough. he also gave me a great rate for the location.

Rafik is the man! Incredibly helpful and friendly.

The public storage is a very good place and the man at the counter is very nice Rafik shows high care for customers and there situations weather it be bad or good it's the type of place that you feel welcomed and at home

I had the BEST experience ever purchasing a unit from this location from Erica! She had offered me an Amazing, unbeatable price, wonderful customer service & very helpful! I highly recommend this place!! If it wasn't because of her, I would not have rented a storage!!

Exellent service from Erica i highly recommend this public storage.worked with me a lot to find the best deal and space

Claudia is an amazing person. Excellent customer service .

Rafik and Erika are great! So friendly and accommodating!! They really helped when j was in a stressful moving situation!

Rafik got me together, real quick, and professionally!! Good attitude, early to work, and understanding.. #Goodguy #Goodservice

We got excellent service from Erick and Rafik ☺️

The everlasting customer service I received from Mia and Ruby were amazing. Great service thats has me leaving a review while I eat my subway. Thanks Public storage.

Good fast service! Everything was clean and Erika helped us get everything sorted out!!

Closed out my unit June 26. Got charged July 1 for anther month, had to fight to get that refunded. Open the mail today and there was a collection letter stating I owed for a month rent. Called the 800 number in a round about way they told me it wasn't their problem. After digging I found the number to the local store that didn't direct to the 800 number got the old don't know how that happened need to talk to the boss crap. Less then impressed. Stay far away.

Claudia was extremely nice she answered all of my questions. I would definitely recommend to rent here.

Claudia was very helpful. I recommend this facility.

I found the mgr Erika-Rafik to be very helpful in helping show me around. Very professional.

The lovely lady Erika and the stellar gentleman Rafik are a Godsend! During my nerve-wracking move Erika's warming smile and clear directions on getting a storage at a reasonable price! Rafiks dedication to ensuring I had a dolly was all too perfect. Great people doing a great job. Thanks guys!

Erika is the person that you want to work with whenever you want to rent a storage space at Public Storage!!! Man, I cannot describe in words how wonderful this person is! She helped me out with so much and I am pretty sure that she will also do the same thing for you too! Come and check out this place! It's worth it! Thank you Erika :)

For as long as I have rented a storage unit to store my "stuff" I have always relied on Public Storage to fill my needs. I moved from the Glendale P.S. in 2006 to my present location here in Studio City and I couldn't be happier. I have a wonderful relationship with both Erika and Rafik and have been known to just drop by for a moment to say Hi! and shoot the breeze in my daily travels. Erika and Rafik have always been accommodating and helpful. And really, what more can one ask for? My experiences with both Erika and Rafik have always been positive. That's the bottom line.

Rafik was great! He was very helpful, especially since this was my first time renting a unit. Very friendly atmosphere and great service. Thank you, Rafik

Needed help accessing my unit. Rafik was great! He made the process very easy, which was greatly appreciated. Thanks again!

Great storage! Nice, safe and clean facility. Helpful customer service especially Erika and Rafik.

Rafik and Erika are excellent and are there to work with you. The location is clean and accessible and they have everything you need at a great price. 10/10 Would store here again.

I came to ask a couple questions and a women named Erika gave me excellent service..I would definitely recommend this storage.

Rafik and Erica are very nice and helpful! They took care of us and made us feel at home. I recommend this place for anyone looking to store anything. When ever you you need storage. Come down to public storage in studio city and ask for Rafik or Erica

Came in to buy moving supplies and Erika and Rafik helped me they are great thank you

They're wonderful! Erika & Rafik were incredibly helpful during the whole process of setting up, renting, showing me around, etc. Been renting with them for a while now, & I know my storage is always safe/ I have nothing to worry about. Whenever I have questions, they're very informative & just overall a good business.

Rafik was so very kind helpful and informative and I would suggest rental here to anybody plus they usually have a deal for the first month

Awesome service and Rafik is the man!! Was very helpful. GIVE THAT GUY A RAISE!!

This public storage was the best place I've ever used and the management was very considerate. Just thought you'd like to know.

Thanks to Erika and Rafik, very helpfull and exelent service., i really recomend this place..👌

We are very happy with Erika and Rafik they were both very helpful:) they made sure that we we were completely satisfied:)) We love the service and the location:) We would recommend it to all of our family and friends!!!:))

I was very happy with the treatment I received here. Erica was the best ! expertise And kindness were awesome combined togather. Thanks rafik and Erica!

Worst costumer service ever sat at the office for 40 minutes no one around they don't maintain the property can't even get get into my storage unit

Easy location. Very helpful. Rafik called me immediately when I forgot to lock my unit. Very precautious.

Beware of their scam! I went to rent a 5x5 unit as it was advertised and a $20 lock that I was told the price after we purchased the lock and no refunds by the way even if you just bought it and haven't even access the gate. I was told it's not mandatory to buy their lock especially since I already owned one, same brand and everything from another public storage location. They just blow you off in a upmost rude way as if they are taught to be A holes and tell you to call district management that you will have to hunt down. Because they don't feel the need to return voice messages. Forget having the Onsite manager for help. They apparently can't call them when you are at the storage facility. They just want you out of their face. They advertise 5x5 units and they are actually 5x4 then after you already paid they won't refund your money. They keep the admin fee($25) and the mandatory insurance($11) and lock fee($20). And will return you the one dollar for first month rent($50+ total they will keep for lying). They tell you the sizes are approximate and then tell you to call district management. They claim to have no 5x4 units yet other locations offer 5x4 and 5x5. But since it's approximate they feel it's okay to be off over a foot and charge you for a 5x5. they don't give any crap about their customers as long as they pay up. Don't bother asking for a Onsite manager they have as much power as a store clerk. When you do harass the store clerk oh I mean "manager" to get district management on the phone. They tell you the same thing and refuse any refund besides the $1. Then they tell you well call another district management person. Is that how all other scams work...

Amazing customer service!!! extremely clean units! thanks Erica and Matt!!!

I WAS PUT IN A BAD SITUATION IN MY LIFE AND HAD TO MOVE MY BELONGINGS AS SOON AS POSSIBLE AND PUBLIC STORAGE WAS MY FIRST PLACE IN MIND. ERIKA AT THIS LOCATION WAS VERY HELPFUL AND CARING ABOUT MY SITUATION AND MADE SURE I WAS ABLE TO GET THE SPOT I NEEDED RIGHT AWAY. THANKS ERIKA YOU ARE A SUPERSTAR IN MY BOOK AND ILL CONTINUE TO USE THIS LOCATION BECAUSE OF HOW FRIENDLY AND KIND THE STAFF WERE TO ME. ILL RECOMMEND THIS LOCATION TO ANYONE.

Excellent service!!! Thank you Erika!

First, this place is great because of the staff (Erika & Rafik). They are patient and knowledgeable. My parents had rented a unit here; they kept it over the years until recently. The staff helped me find a more appropriate sized unit. Second, the facility is clean. And the hours are convenient. They do have a clean restroom. I've been in other storage facilities and it was dusty and spooky. Very professional and well maintained. Third, is location, location, location. It's close to freeway access points which is a plus. I strongly recommend this Public Storage. Best Public Storage in the area..

Erika is an amazing customer service personnel. She made my experience very easy.

Great storage place, super easy acces, very compact. Rafik and Erika are very nice and helpful.

Erika was simply amazing and was very helpful toward someone with a disability. I highly recommend doing business with her at this store.

I recommended to everyone this property. Rafik was clear and helpful throughout the whole leasing process.

Hands down the best storage unit in Los Angeles (and I've had my share of them!) - Very clean and convenient units, and was all made especially excellent by Rafik. Really friendly and helpful. Thanks Rafik!

Place is center and close to freeway. Clean and neat. Staff is helpful and nice.

This was a great location. Rafik was amazing with his customer service! A definitely 5 stars! Very clean and nice.

Great experience renting from this Public Storage. Rafik was clear and helpful throughout the whole leasing process, which only took me about 10 minutes. He was able to answer any questions I had and anticipated my needs. Erika was very thorough in explaining my bill, and she even followed up with me to make sure that I was satisfied with their services. The facility and premises are clean and secure. Renting from this public storage was a very pleasant experience and I highly recommend it. Thank you!

I love how close this facility is to the freeway and Hollywood. Renting here was easy breezy and Erika and Rafik were helpful. The place is clean and secure.

What a pleasant experience!!! Thank you Rafik and Erica for turning my stressful day into a pleasant one. How??? By providing awesome customer service!! Super helpful. Courteous. Just all around outstanding at your job. Thanks Again!

Made a reservation online but came to the wrong office. They were really nice to me. They gave me. A good price and were super kind. Rafik and Erica are the best!!!!!

Way to make moving smooooth sailing!...I HATE moving but this experience has been nothing short of amazing..Rafik and Erika really know what they are talking about...I needed a lot of gear and wasn't sure what would get the job done...They helped tremendously and gave some great pointers on how to do a more effecient job. wow....RELIEF:)

Had a very great experience here at public storage. They helped me with everything I needed And answered all of my question. Thanks to Erika for all her help!

Rafik and Erika were both great. They helped me find the right sized boxes for everything. I was about to move and had a ton of things, from glassware to clothes. They even helped me get a discount on some of the merchandise. They did a great job!

Erika and Rafik offer the best customer service I strongly recommend this public storage

I came in to buy only 30 boxes thinking that was all I was going to need but was I wrong but thanks to Erika and Rafik that suggested me to get their special of 50 boxes I got 15 of them free and I used them all THANK YOU VERY MUCH :)

Erika and Rafik were great! Came in for some boxes and they had it all!!! Very helpful and I am defiantly coming back when I need some storage.

Best Customer Service Ever!!! Everyone knows moving can be one of the most stressful "events" ever. Luckily for me paving my things in storage was the biggest thing on my to do list but the easiest to get done thanks to Erika and Rafik. Thank you so much for all your help and patience. You guys rock!

Both Rafik and Erika are always responsive when I have questions regarding my storage unit or my account. The location is kept clean and I would have no problem referring others to use this location for their storage needs.

Erika and Rafik are the best.

The company I work for has had multiple storage units at this location for many years. We currently have 2 rooms and I'm down there at least once a week for work. Erika is always very helpful with anything we need to change or answering any questions we may have. Great job!

The staff is amazing, Erika & Rafik went above & beyond to help me with my storage situation. Highly Recommended!!!

Erika & Rafik are great excelent customer service they are the best

The best customer service from Erika and Rafik they answered all my questions. They keep this place very clean. I strongly recomend this Public Storage.

My friends Rafik and Erika are the best! Always there to help with anything they can they are so very professional always. Rafik has always been right on the Job the place is always clean and open in all cases. the Carts are always available and in good working order. I will always be a committed customer because of The Manager Rafik Billy Pope CEO Organic Coco Inc.

Rafik and Erika where great excelent customer service

Rafik and Erika at this property were very helpful and accommodating when renting and closing out of my storage unit. A little bit of respect goes a long way... No complaint here!

We've had a unit here for over a year. We just upgraded it and the experience was easy. We were able to move on the same floor, which was a huge help. The facility was clean and the process to change units was easy. Rafik was helpful. The only thing I would change is that we shouldn't have to buy a new lock because of the change in units - they should buy back the old lock or offer a free lock when upgrading.

The absolute worst customer service I've ever had in my life. There was confusion over my bill, and they were patronizing, rude, and condescending. There are 100 other storage places within blocks of here, go to one of them.

After having my storage unit for over a year now I have concluded that its not the facility nor the company but the personnel that are hired to run that office/front desk. The customer service is simply UN-EXCUSEABLE and as a manager, DM and corporate I would fix the problem and hire new people. People with less attitude and that will execute the job and do what they are being paid to do. After all, the staff are just a number and hold little to no significance to the company; you can be replaced. So with that in mind lets do our jobs folks and work on the customer service skills.

ABSOLUTELY AWFUL!!!!, hidden fees such as insurance, poor security with low fences, overpriced. Will say anything to get your money and then it's as though you don't exist to them. When I took my things out after less than a month, they were in a big argument at the front desk with another customer they apparently wronged. No surprise, AVOID THEM AT ALL COSTS MY FELLOW CONSUMERS!

Terrible customer service at the front desk. They just don't care what happens. My things got stolen and I'll never have them back. There are many better options out there. Stay away from this place.